This position is responsible for assisting in the communication and welfare of Public Safety as well faculty, staff and students. The Dispatcher provides dispatch and communication services including monitoring radio communications, operating and receiving radio transmissions and monitoring various equipment. Maintains accurate records and logs of all messages.
Actual salaries will vary depending on multiple factors, including but not limited to degrees attained, experience, and other considerations permitted by law. Comprehensive compensation details, including any additional benefits, will be communicated upon finalization of the employment offer.
Responsibilities
Duties and Responsibilities:
* First point of contact for callers and parties coming into the lobby looking for assistance
* Assist public by answering questions, providing directions
* Operate a multi-line telephone system, and will direct calls to the appropriate personnel.
* Operate radio system to maintain communication with Police, Fire, and EMS
* Create Computer Aid Dispatch (CAD) entries for every incident or event that occurs with our department.
* Dispatch Police, Fire, and EMS to non-emergency and emergency calls
* Operate and monitor security cameras
* Monitors burglar, fire, and card access alarms and notifies and directs the appropriate personnel to respond
* Monitor police scanner from Springfield Police department and relays information to Personnel if calls are in vicinity of the college
* Submit work orders to ITS and Facilities departments
* Dispense keys to authorized parties following a sign out and sign in procedure
* Handles after hours Facilities emergencies and contacts appropriate personnel
* Assist with answering questions pertaining to parking
* Assist with kiosk in front lobby for parking registration and appeals
* Attend trainings as they become available
* Understands the importance of dealing with confidential information
* Operate and monitors security cameras for the campus.
Qualifications
Requirements and Qualifications:
* High School diploma or GED with 2 years of experience required.
* Associate's or vocational/ technical school degree in Criminal Justice preferred. EMO, APCO certifications preferred.
* Additional experience may substitute for some of the education.
* Knowledge and technical skills gained from a minimum of 2 years' experience in the field.
* Knowledge of City of Springfield- Geographical thoroughfares preferred.
* Basic level of proficiency with Microsoft Office PowerPoint, Excel, Word and Outlook, Website content
* updates and statistical software.
* Intermediate level of proficiency with Computer Aid Dispatch (CAD) Software (ARMS), CBORD, Astra Schedule, CJIS, RAVE.
* Able to exchange detailed and routine information to a broad range of constituents both internal and external while having access to sensitive and/or confidential information.
* Able to handle sensitive issues and facilitate collaboration at the highest level.
* Identify needs/concerns of others, determine potential solutions, resolve or redirect appropriately.
* Public Safety is 24/7 and coverage is always needed. Regular evening, weekend and holiday work required.
$42k-50k yearly est. 21d ago
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Dispatch Supervisor
Transdev Services, Inc. 4.2
Dispatcher job in Hamden, CT
Description DispatcherTransdev in Hamden CT is hiring a Dispatcher. The Dispatcher oversees road service through communication with Operators and provides customer support to the clients. We are seeking customer service-oriented professionals who are dedicated to safety. Non-CBA Position:
$26.00 to $28.00 hr.
Benefits include:
Medical, Dental & Vision
401K
PTO /Vacation (after 1 year of employment)
Benefits may vary depending on location policy. The above represents the standard Corporate Policy. Key Responsibilities:
Ensure the dispatching boards are correct and keep them updated.
Assign trips as necessary to minimize deadhead miles/time and maximize efficiency while ensuring timely pickups.
View and edit trips, using correct vehicles and drivers.
Be able to geographically locate drives at all times.
Reassign trips as necessary to accommodate maintenance and trip demands.
Ensure timely performance of all trips by monitoring driver routes periodically.
Ensure proper radio and 10-codes used.
Document all drivers call outs, including early and late starts, and early and late finish.
Drive when needed to cover a route or bringing buses to dealers, etc.
Assist drivers and notify proper authorities in event of an accident.
Inform maintenance department of any road service calls
Other assigned duties.
Qualifications:
High School Diploma or GED (Some college preferred)
CDL Required
3-5 years' experience dispatching.
Excellent verbal, interpersonal and customer service skills.
Problem solving and analytical skills.
Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.
Physical Requirements:
Must be able to work shifts or flexible work schedules as needed.
The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.
Work environment will be a combination of both indoors and outdoors.
About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ
Drug-free workplace:
Transdev maintains a drug-free workplace. Applicants must:
Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
Successfully pass a pre-employment drug screen.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact us: [email protected]
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. California applicants: Please Click Here for CA Employee Privacy Policy.
$26-28 hourly Auto-Apply 13h ago
Warehouse Dispatcher
Hamilton Connections 3.7
Dispatcher job in Bridgeport, CT
A well known appliance company in Bridgeport is looking to hire a full time warehouse dispatcher. The Warehouse Dispatcher plays a critical role in coordinating daily shipping, receiving, and delivery operations. This position ensures efficient scheduling of drivers, timely dispatching of orders, accurate communication with warehouse staff, and exceptional customer service. The Warehouse Dispatcher helps maintain smooth warehouse workflow while supporting safety, accuracy, and on-time performance.
Key Responsibilities
Coordinate and schedule outbound deliveries and inbound shipments
Dispatch drivers and provide route assignments, delivery instructions, and updated schedules
Monitor delivery progress and adjust plans as needed to meet deadlines
Serve as primary point of contact between drivers, warehouse staff, and customers
Track shipments, update systems, and maintain accurate dispatch records
Ensure proper documentation including manifests, bills of lading, and delivery confirmations
Resolve delivery issues, delays, or discrepancies promptly and professionally
Support inventory control, order accuracy, and shipping compliance
Maintain communication logs, reports, and operational records
Qualifications
High school diploma or equivalent
Previous experience in dispatching, warehousing, logistics, or transportation required
Strong knowledge of warehouse operations and shipping processes
Familiarity with dispatch or logistics software
Excellent communication, problem-solving, and multitasking abilities
Strong organizational skills and attention to detail
Ability to work in a fast-paced environment and handle time-sensitive tasks
Basic computer proficiency (Microsoft Office, email, data entry)
Work Environment & Schedule
Warehouse and office setting
Ability to stand/walk for extended periods and lift up to 25-50 lbs as needed
Hour are Monday - Friday 6am - 2:30pm.
Background and Drug Test Required
$38k-48k yearly est. 20d ago
Dispatcher - Wallingford, CT
Maersk 4.7
Dispatcher job in Wallingford, CT
As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us! If you are seeking to be a part of a family, this is the place for you!
Maersk Warehousing and Distribution USA LLC handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our facilities are capable of receiving, storing, processing and dispatching cargo, so we can build flexibility and resilience into the supply chain process. Our integrated solutions allow us to be prepared for supply chain risks, so we can plan distribution to better achieve lead time and goals despite unexpected conditions. Our extensive experience, connections, and deep expertise across different sectors, industries, and transportation modes, means we can be counted on for process excellence that will save time and money.
Directly in charge of scheduling drivers to make deliveries and pick up packages from customers and vendors. Also work as a liaison between customers, drivers, and management.
**Shift: Monday-Saturday with Sunday and Tuesday off. The hours are 11:00 AM - 7:00 PM or varying shifts. Needs to be flexible
Essential Functions:
Scheduling drivers to make freight delivery or collect shipments and packages
Communicating with customers and vendors about freight details, pickup and drop-off times, and special requests
Planning predetermined routes for drivers
Identifying traffic problems and issues and creating appropriate corrective action plans to achieve desirable results on time.
Preparing general dispatch documents for management, as well as pulling any documents that employees, customers, or vendors will need
Maintain a record of all dispatch calls, driver routes, route changes, as well as delivery and pick-up times
Monitoring truck repairs and maintenance schedules
Logging vendor complaints or concerns
Answering phone calls from vendors, customers, and management and helping them as needed.
Other duties as requested
SKILLS/COMPETENCIES:
Strong aptitude for time management
Excellent understanding of local and state traffic laws and regulations
Ability to make quick changes in routing
Strong interpersonal skills
Ability to prioritize and multitask
Deep understanding of computer software and technologies
Able to read, write and speak English
Company Benefits:
Medical
Dental
Vision
401k + Company Match
Employee Assistance Program
Paid Time Off
Flexible Work Schedules (when possible)
And more!
Pay Range:
$23.50 per hour
*The above stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws.
#Indeed
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.
$23.5 hourly Auto-Apply 48d ago
Civilian Dispatcher Trainee
City of Middletown, Ct 4.0
Dispatcher job in Middletown, CT
Please review the City of Middletown's Application Instructions as your application constitutes as part of the examination process. The purpose of this position is to receive on the job training to process routine and emergency calls, assess resources needed to mediate emergencies and dispatch proper emergency response agencies. The work is performed under the direction of the Director of Central Communications or his/her designee
* Receives on the job training to process routine and emergency calls; determines and initiates proper response based on procedures to emergency situations including hazards, criminal activity, injuries, accidents, fires, etc.; dispatches police and fire personnel to respond to emergency situations.
* Tracks and coordinates all activities of police officers and Fire Department.
* Provides information to response personnel; checks NCIC files on parties contacted by police officers; confirms warrants, stolen cars, license plates and other property. Provides street directions as needed. Contacts local, state and federal agencies at the request of police and fire personnel.
* Receives training to manage emergency medical calls and dispatch based upon established protocols.
* Provides callers with instructions to ensure their safety during emergencies; attempts to separate domestic violence victims prior to arrival of police.
* Dispatches mutual aid and other agencies in response to requests by police and fire personnel.
* Monitors in-house alarm systems; monitors security cameras in-house and at the Police Department; monitors cell cameras. Monitors all radio transmissions.
* Establishes case numbers and records the chronology of all police and fire calls. Logs in all addresses and times of fires.
* Monitors and relays all information relayed by the National Weather Service.
* Monitors and reacts appropriately to State of Connecticut, Department of Homeland Security communications.
* Transfers non-emergency calls to proper personnel/agency. Contacts Public Works and the Water Department employees for after-hours services. Dispatches animal control officers.
* Coordinates multiple agency response to large-scale emergencies; calls in extra manpower to fill vacant stations and positions.
* Enters data regarding cases into the computer system.
* Performs other related functions as assigned or required.
High school diploma or equivalent.. Must be eighteen (18) years of age or older. Candidates must obtain NCIC/COLLECT, Telecommunications, 911 and Emergency Medical certifications within three (3) months of appointment. Candidates must within one year of appointment be qualified to advance to the position of Civilian Dispatcher. A candidate will be required if employed by the City of Middletown to maintain all certifications as set by renewal standards for the duration of employment. Position requires a valid Connecticut Driver's License within 60 days of hire.
Language Ability and Interpersonal Communication
* Requires the ability to perform mid level of data analysis including the ability to review, classify, categorize, prioritize and/or reference data, statutes and/or guidelines and/or group, rank, investigate and diagnose. Requires discretion in determining and referencing such to established standards to recognize interactive effects and relationships.
* Requires the ability to persuade, convince, influence, train and monitor, in favor of a desired outcome. Requires the ability to act as a lead person.
* Requires the ability to utilize a variety of reference, descriptive and/or advisory data and information such as vehicle registration reports, license files, weather alerts, NCIC files, logs, police assignments, phone directories, procedures, guidelines and non-routine correspondence.
* Requires the ability to communicate orally and in writing with the Chief Communications Officer, police and fire personnel, other City departments, businesses, ambulance companies, Department of Transportation, electric utilities, outside agencies and the public.
Mathematical Ability
* Requires the ability to perform addition, subtraction, multiplication and division; and to calculate percentages and decimals.
Physical Requirements
* Requires the ability to operate, calibrate, tune and synchronize, and perform complex rapid adjustment on equipment, machinery and tools such as Police CAD system, 911 computer, NCIC system, alarm panels, surveillance systems, radios, and/or related materials used in performing essential functions.
* Ability to coordinate eyes, hands, feet and limbs in performing skilled movements such as rapid keyboard use.
* Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and pulling of objects weighing five to ten pounds.
* Requires the ability to recognize and identify similarities or differences between characteristics of colors, shapes and sounds associated with job-related objects, materials and tasks.
Environmental Adaptability
* Ability to work under safe and comfortable conditions where exposure to environmental factors is minimal and poses a very limited risk of injury.
The City of Middletown is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
$45k-57k yearly est. 19d ago
Public Safety Corporal
University of Hartford 4.3
Dispatcher job in West Hartford, CT
Position Title Public Safety Corporal FLSA Classification NE Reports to Lieutenant Salary Range F1 Weeks Per Year 52 Work Week 40 hours (minimum) Assumes responsibility for supplementing the supervision of Public Safety Officers in the field assigned to their respective shift ensuring the timely response, investigation and documentation for all calls for service in an effort to preserve and protect life and property owned or governed by the University. Serves in the role of Sergeant as necessary and/or appropriate. Performs all duties in full support of the University's mission, understanding that the positive and effective execution of these duties are instrumental to the education of the University's students.
Hiring Range $29.97 per hour
Key Responsibilities
Key Responsibilities
* Provides building security services via daily multiple building patrols, overseeing building access, locking and unlocking doors as necessary and appropriate.
* Responds to emergency situations including, but not limited to, disruptive and/or disorderly incidents, various medical situations, and/or fires in an effort to maintain and/or restore order. Activley cooperates with civil agencies. Handles highly sensitive information with confidentiality and tact.
* Actively oversees and maintains order at University events. Responds to complaints of disturbances or disorderly behavior, taking action as necessary and/or appropriate.
* Provides supervisory control of a group or shift of Officers under the direction of the Public Safety Sergeant. Attends command staff meetings as needed. Assists in Officer development initiatives. Reports and/or addresses complaints of employee misconduct, taking personnel action if necessary. Reviews the daily roll call book to ensure proper shift coverage, requesting additional staff when necessary and appropriate.
* Provides traffic and parking enforcement duties on campus in an effort to ensure the safety of students, staff, faculty and visitors. Assists motorists with disabled vehicles as necessary and appropriate.
* Responds to complaints and calls for service from students, faculty, staff and visitors in a timely and professional manner. Conducts thorough and detailed preliminary investigations of all reported incidents on campus by interviewing complainants, victims and/or witnesses at the scene of a crime or incident to gather relevant information. Drafts reports in narrative form describing events, activities, investigation or enforcement action taken.
* Assists members of the University community with routine information or requests for information.
* Inspects and maintains issued equipment to ensure effective operating conditions are maintained. Receives and dispatches calls for service as well as monitors access controls, intrusion detection, body cameras and CCTV systems.
* Maintains public safety related skills and abilities. Actively participates in in-service training programs. Provides field training to new recruits.
* Performs other related duties as assigned.
Posting Detail Information
Posting Number PS1173P Working Conditions
Requires extensive safety training and/or protective devices.
Regular exposure to moving machinery and/or vehicles.
Regular exposure to infectious material/diseases.
Works on slippery or uneven surfaces. High dust, dirt, grease environment.
Works with poor ventilation or with regular exposure to odors.
Works in darkness or with poor lighting.
Regular exposure to weather including heat, cold, dampness and/or humidity.
Education
HS Diploma or GED required. The ability to achieve and maintain State MRT certification in addition to certification in PR24, OC Spray, handcuffing and other required training as deemed necessary by the department. Must possess or have the ability to obtain a valid state driver's license.
Physical Effort
Typically standing, walking and/or running.
Typically smelling and/or tasting.
Typcially crawling or kneeling.
Typically pushing and/or pulling.
Intermittently sitting, standing, stooping.
Heavy lifting or carrying 51 lbs or more. Climbing stairs, ladders or scaffolds.
Requires balance to prevent falling or erratic movement.
Requires handling by seizing, holding, grasping or turning hands.
Requires distinguishing colors and/or depth perception to judge distances.
Using equipment requiring high dexterity.
Special Skills
* Must be registered as Public Safety Officer
* Must maintain a clean motor vehicle driving record
* Must maintain an active pistol permit and qualify annual during firearms training
* Must maintain an active guard card/blue card
* Must pass psychological and drug screening, and is subject to departmental random drug screening
* Must be NIMS and ICS certified
* Must be able to possess and maintain a valid EMR license in the State of CT
* The ability to work effectively with diverse groups.
Desired Start Date Position End Date (if temporary) Close Date Open Until Filled Yes Special Instructions Summary Quick Link for Internal Postings **********************************************
$30 hourly 16d ago
UConn Dispatcher Trainee
Uconn Careers
Dispatcher job in Storrs, CT
UConn Dispatcher Trainee
University Safety Emergency Communications
Search # 499423
The Division of University Safety, Police Department at the Storrs Campus of the University of Connecticut is seeking applicants for a UConn Dispatcher Trainee position.
This is a fast paced public safety emergency services dispatch center position that requires heavy computer use and the ability to multi-task. The incumbent in this position will be required to work varying hours, including evening and night shifts, weekends & holidays. This is a full-time, permanent position with a minimum annual salary of $51,096.
This position will be appointed at the entry level of UConn Dispatcher Trainee with promotional opportunity available. The selected candidate will be expected to successfully complete the training and experience required to qualify for the target level of UConn Dispatcher.
To view the complete posting and to apply for this job opening, visit https://www.policeapp.com/Dispatcher-UConn-CT-Police-Officer-Jobs/6438/. Only online applications submitted through this link will be considered.
All employees are subject to adherence to the State Code of Ethics which may be found at http://www.ct.gov/ethics/site/default.asp.
Information concerning the University's policies regarding the Cleary Act Statement, Non-Discrimination Policy, Accommodations for Applicants with Disabilities and Recruiting Veterans can be found on UConn's Job page at: https://hr.uconn.edu/jobs/.
All members of the University of Connecticut are expected to exhibit appreciation of, and contribute to, an inclusive, respectful, and diverse environment for the University community.
The University of Connecticut aspires to create a community built on collaboration and belonging and has actively sought to create an inclusive culture within the workforce. The success of the University is dependent on the willingness of our diverse employee and student populations to share their rich perspectives and backgrounds in a respectful manner. This makes it essential for each member of our community to feel secure and welcomed and to thoroughly understand and believe that their ideas are respected by all. We strongly respect each individual employee's unique experiences and perspectives and encourage all members of the community to do the same. All applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
The University of Connecticut is an AA/EEO Employer.
$51.1k yearly 6d ago
Dispatcher
Lumber Contacts, Inc.
Dispatcher job in Meriden, CT
Job Description
Dispatcher
Type: Full-Time Reports To: Store Manager
We're looking for a Dispatch Manager to oversee daily delivery operations. In this role, you'll coordinate order scheduling, manage routing, and supervise drivers and pullers to ensure orders are accurate, efficient, and on time-keeping our customers' projects moving forward.
What You'll Do
As part of our team, you'll:
Oversee the scheduling, pulling, and loading of orders to ensure timeliness and accuracy.
Fully learn and utilize our dispatch/shipping software to manage order flow and keep sales teams updated.
Communicate consistently with sales on delivery statuses, changes, or issues.
Route trucks for maximum efficiency while maintaining safety and load compliance.
Supervise pullers and drivers, ensuring they are properly trained and performing at their best.
Partner with our mechanic to coordinate truck maintenance and respond to driver feedback.
Review stock issues and communicate with purchasing on shortages or outages.
Invoice orders accurately at time of shipment.
Follow company policies on credit returns, pickups, and labor scheduling.
Support continuous improvement of delivery operations to meet company goals.
Why You'll Love Working Here
We know your career is more than just a paycheck-it's about growth, support, and being part of something meaningful.
Competitive pay and benefits package including health and dental insurance, 401(k) with company match, life insurance, short- and long-term disability coverage, and employee discounts.
Great company culture where you're valued and supported.
Opportunities for training, professional development, and career advancement.
A leadership role where your decisions directly impact customer satisfaction and company success.
$35k-46k yearly est. 25d ago
Ems Dispatch
Hunter S Ambulance Service 3.8
Dispatcher job in Meriden, CT
Hunters Ambulance Service is seeking a motivated, skilled, and resourceful individual to join our Dispatch team as a Telecommunicator / Call Receiver in Meriden, CT. This person will accept, assess and direct non-emergency, emergency and requests for service calls, deploy appropriate resources in a timely and efficient manner and also provides Emergency Medical Dispatch instructions for all emergency calls.
The ideal candidate for this position is a critical thinker with excellent organizational and communication skills who possesses a strong customer-centered work ethic and attention to detail.
Key responsibilities and requirements include, but are not limited, to:
MUST have 24/7 open availability to work shifts on days, nights, weekend and holidays. You will NOT be scheduled for 24/7 shifts.
Employs computer data entry skills to process information.
Communicates effectively utilizing phone, radio and other telecommunications devices.
Coordinates emergency requests with other agencies.
Provides Emergency Medical Dispatch Instructions to emergency calls.
Facilitates communications of vehicles, equipment and service requests.
Responsible for relay of pertinent information via phone and radio to crews.
Responsible for bookings, non-emergency dispatch during “off hours”.
Must Maintain International Academies of Emergency Medical Dispatch certification.
Attends Continuing Dispatch Education.
Utilizes caller integration skills to obtain accurate information.
Do you meet the Preferred Qualifications?
High school diploma or general education degree (GED) or one year related experience and/or training; or equivalent combination of education and experience.
State of Connecticut Telecommunications Certification (Must be obtained within one year of employment)
Emergency Medical Dispatch Certification. (preferred)
Outstanding written and verbal communication skills
Ability to handle confidential information
Ability to work in a fast paced environment, with changing priorities
Must be self-motivated and have the ability to exercise initiative and work independently
Attention to detail is required
Ability to multi-task on a variety of tasks and assignments
Excellent follow up and follow-through capabilities
Superior computer skills in Microsoft Office including Microsoft Outlook PowerPoint, Word, and Excel
Team oriented perspective, able to work well and contribute with others
Hunters Ambulance Service Inc. is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
$32k-41k yearly est. Auto-Apply 60d+ ago
Dispatcher
Aiello Home Services
Dispatcher job in Windsor Locks, CT
Job DescriptionDispatcher - Join a Team That Values Your Success!
At Aiello Home Services, we recognize that great dispatchers are the backbone of a smooth-running operation. If you're detail-oriented, thrive in a fast-paced environment, and want to be part of a company that truly values its team, this is the opportunity for you!
Why Choose Aiello?
We offer competitive pay ($18-$22 per hour) plus performance-based bonuses, generous paid time off, and a full benefits package, including medical, dental, vision, short-term disability, and a 401(k) retirement plan. Our paid training program ensures you have the skills and knowledge to succeed, and as a family-owned company for over 90 years, we believe in work-life balance and career growth.
What You'll Do:
As a Dispatcher, you'll be responsible for coordinating service requests, prioritizing urgent calls, and ensuring technicians have accurate job details. You'll update customers throughout the day, maintain organized records, and help create an outstanding customer experience.
Who We're Looking For:
If you have strong multitasking abilities, excellent phone communication skills, and the ability to type 50+ words per minute, we want you on our team!
Apply today and become part of the Aiello family!
Aiello Home Services is an Equal Opportunity Employer. AA/EOE.
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$18-22 hourly 2d ago
Dispatcher
Mount Holyoke College 4.0
Dispatcher job in South Hadley, MA
Job no: R-0000002874 Dispatcher Faculty or Staff: Staff Full Time or Part Time: Full time In-Person, Hybrid, or Remote: In-Person Minimum Starting Rate of Pay: $23.58 Rate of pay commensurate with experience Job Description: Adhering to the principles of community engagement and community-oriented problem solving, the Dispatcher provides the initial point of contact for emergency response to criminal activity, fires, medicals, fire alarms, and many service-related calls. The Dispatcher also provides service to a diverse community as the college's operator. This is a 11pm-7am shift and the scheduled days are Thursday - Sunday.
Essential Job Duties:
* Promptly answers emergency lines, business lines, and multiple college operator lines.
* Collects information from a diverse set of calling parties as well as walk-ins to the station in a timely manner and disseminates that information to the appropriate entities.
* Utilizes the National Crime Information Center and Criminal Justice Information System to respond to requests for information from on-duty police officers.
* Monitors fire, intrusion, panic, other alarms, and cameras on campus.
* Activates the college's emergency mass notification system as directed.
* Provides emergency instructions, calls in personnel after hours, and supports and assists the diverse community as a whole in a supportive and professional manner.
* Records details in the computer-aided dispatch software (IMC) database, information in which is often highly confidential, sensitive in nature, and protected by law.
* Review logs, postings, training, emails, CJIS output at the beginning and throughout shift.
* Assist officers with community engagement activities.
* Dispatches emergency and non-emergency incidents requiring fire, medical, or police response according to priority and availability of units.
Qualifications:
* HS Diploma or Equivalent
* Related experience in law enforcement, security, or dispatching
* Strong problem-solving, time-management, and communication skills
* Ability to work in a fast-paced, multitasked environment.
* Sensitivity to issues of confidentiality
* Commitment to, experience with, and/or ability to work effectively with a broad spectrum of individuals from a variety of diverse backgrounds
Preferred Qualifications:
* Certifications in CPR, CJIS, or APCO
* Experience in Public Safety Dispatching
Minimum starting hourly rate for this position is $23.12
This role is classified under Hourly Grade 6H with an hourly range between $23.12-$25.44
What We Offer:
Our comprehensive benefits program offers a range of options to you can make choices that work best for you and your family:
* 403(b) Retirement Plan (College contributes 10.5% of salary)
* Comprehensive medical, dental and vision insurance
* Flexible Spending Account (FSA)
* Disability and Leave Benefits
* Life Insurance (College paid coverage 1x salary)
* Employee Assistance Program
* Tuition Benefits (to Mount Holyoke College or others)
* Generous Paid Time Off
* Access to Kendall Sports & Dance Complex
Background Checks:
Mount Holyoke College is committed to providing a safe and secure environment, supported by qualified employees that will allow all of its students, faculty, staff and those associated with them to successfully carry out the mission of the college. As a condition of employment, the College will conduct appropriate background checks for all new hires. Mount Holyoke has designated the Office of Human Resources as the office responsible for ensuring that background checks (CORI, SORI, Credit History, & Driver Credential) are completed and utilized in the hiring process and Five College Office of Compliance and Risk Management as the office responsible for facilitating background checks as articulated in this policy.
Special Instructions for Applicants:
Apply online; application materials must include:
* A cover letter summarizing interests and qualifications
* A complete resume or curriculum vitae
* For faculty positions, statements on mentoring, teaching, and research will also be required.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.
$23.1-25.4 hourly Auto-Apply 49d ago
Dispatcher
Estuary Transit District
Dispatcher job in Essex Village, CT
Join River Valley Transit: Make a Difference in Middlesex County!
Are you looking for a career where your daily work genuinelyimproves your neighbors' livesand strengthens your community?
Estuary Transit District, operating as River Valley Transit, is the vital link connecting Middlesex County residents. We provide nearly400,000 essential trips annually, ensuring access to jobs, crucial medical appointments, education, and shopping. When you join our team, you're not just taking a jobyou're becoming a key player in community connectivity and a champion for residents.
Why Choose River Valley Transit?
Our employees are proud to know they are making a difference every single day. We are committed to recognizing that contribution by offering acompetitive compensation packageandunparalleled stability.
Your Outstanding Benefit Package
We believe in taking care of the people who take care of our community. In addition tocompetitive pay, our benefit package stands out:
Exceptional Health Coverage:Access thesame comprehensive Health, Dental, and Vision benefitsoffered to CT state employees.
Secure Your Future:Enjoy an Employer-Paid Retirement Plana significant advantage that secures your financial future without requiring employee contributions.
Peace of Mind:Employer-Funded Life Insuranceis provided for all staff.
Time to Recharge:Benefit from aGenerous Paid Time Off Policythat recognizes the importance of work-life balance.
Ready to make a Tangible Difference? Apply today and start driving your career forward!
Position Overview
Patiently explains the service options available for a potential client (including information on transportation procedures): takes requests for transportation services from eligible clients and members of the general public (including explaining how clients can use the system); assists passengers with trip planning; handles scheduling, confirmation, and cancellation of trips; vehicles to shifts; maintains two-way communication with drivers throughout the day, and handles other clerical duties as assigned by the Road Supervisors, Director of Operations, Operations Manager or Executive Director.
Oversee drivers and their shifts to ensure compliance with routes, schedules and policies. Provide assistance with mechanical, routing or emergency situations. Prepare forms, maintain records, and files.
Work is characterized by the variety, complexity, and frequent public contact associated with the position. Considerable tact and courtesy are required as well as judgment in selecting and applying standard procedures and practices to specific tasks. Work is performed under general supervision and is evaluated by observation, conference, and the overall effectiveness and accuracy of duties performed.
Essential Job Functions
Take phone requests for transportation services from customers.
Assist customers with trip planning and scheduling based on: a) their physical condition, b) the unique features of the route system (including off-route scheduling) and Dial-A-Ride and c) detailed working knowledge of the location of streets, roads, and highways and the geographical conditions of the service area.
Assess the clients needs and handles scheduling, confirmation, and cancellation of trips. Ensures scheduled routing makes sense in regards to timing and geographical direction.
Meet and/or exceed ETD customer service and dispatching standards and assist the Operations Manager to respond to road call emergencies and vehicle accidents; assist in meeting ETDs vehicle emergency service standards. Operate the buses in service in an emergency situation.
Communicate with drivers as necessary.
In conjunction with the Lead Dispatcher, insure that vehicle service hour records (including driver manifest reports and logs) are accurate and up to date.
Prepare client intake forms and files, trip records and complaints/suggestion files.
Type necessary reports, forms, and correspondence as needed.
Manage the direct collection of all fares and insure that the cash collection and reconciliation meets the standards established by the District.
Take and successfully pass a drug test for pre-employment, as well as at random, reasonable suspicion, and post accident drug and alcohol tests as deemed appropriate by the Districts current approved drug testing policy.
Monitor work environment for safety standards and potential hazards. Notify DER of need for a reasonable suspicion drug test. Notify Operations manager of known or observed safety or policy violations.
Requirements
Courteous, friendly, personable demeanor. Orientation toward customer service (interest in helping customers).
Working knowledge of county, state, and federal statutes pertaining to public transportation (or demonstrated ability to learn them).
$35k-47k yearly est. 7d ago
Medical Logistics Dispatcher
Biotouch
Dispatcher job in West Haven, CT
The Dispatch position is responsible for managing a fleet of accounts and ensuring that clients routes within that fleet are completed timely and accurately. This position is the primary communicator between clients and couriers.
Shift: Weekend
Schedule: Saturday through Monday, 11:30 AM to 12:00 AM ResponsibilitiesDUTIES & RESPONSIBILITIES:
· Answer and dispatch incoming calls from clients to couriers and enter information into courier software system.
· Assign and dispatch all will calls and STAT's.
· Monitor online dispatch board for potential issues.
· Add, change or delete scheduled stops in planning.
· Research and resolve client issues quickly and accurately.
· Communicate unresolved client issues to direct supervisor immediately.
· Monitor status of deliveries and pickups to ensure timely delivery to client.
· Assist couriers as needed to help ensure routes are completed to client expectations.
· Review route sheets for accuracy.
· Negotiate courier payout.
· Monitor and utilize web-based applications, tools, and reports.
· Ensure policies and procedures as defined by clients and the company are being met.
· Prepare SOP for each account; shift turnover.
· Perform other duties as assigned.Required SkillsQUALIFICATIONS & REQUIREMENTS:
Effective communicator, both written and oral.
Excellent interpersonal and customer service skills.
Team oriented environment.
Strong problem solving skills and attention to detail.
Ability to multi-task in a fast paced environment.
Proficient in Microsoft Office or related software.
Some college or college degree in business, logistics or related field preferred.
3+ years of customer service experience required.
Courier software experience a plus.
PHYSICAL REQUIREMENTS:
Prolonged sitting at a desk.
Heavy communication via phone and email.
Ability to lift up to 15 lbs at a time.
$30k-41k yearly est. 9d ago
Dispatcher
Koopman Lumber Co 3.7
Dispatcher job in Meriden, CT
Type: Full-Time Reports To: Store Manager
We're looking for a Dispatch Manager to oversee daily delivery operations. In this role, you'll coordinate order scheduling, manage routing, and supervise drivers and pullers to ensure orders are accurate, efficient, and on time-keeping our customers' projects moving forward.
What You'll Do
As part of our team, you'll:
Oversee the scheduling, pulling, and loading of orders to ensure timeliness and accuracy.
Fully learn and utilize our dispatch/shipping software to manage order flow and keep sales teams updated.
Communicate consistently with sales on delivery statuses, changes, or issues.
Route trucks for maximum efficiency while maintaining safety and load compliance.
Supervise pullers and drivers, ensuring they are properly trained and performing at their best.
Partner with our mechanic to coordinate truck maintenance and respond to driver feedback.
Review stock issues and communicate with purchasing on shortages or outages.
Invoice orders accurately at time of shipment.
Follow company policies on credit returns, pickups, and labor scheduling.
Support continuous improvement of delivery operations to meet company goals.
Why You'll Love Working Here
We know your career is more than just a paycheck-it's about growth, support, and being part of something meaningful.
Competitive pay and benefits package including health and dental insurance, 401(k) with company match, life insurance, short- and long-term disability coverage, and employee discounts.
A family-owned company culture where you're valued and supported.
Opportunities for training, professional development, and career advancement.
A leadership role where your decisions directly impact customer satisfaction and company success.
How to Apply
Ready to join the Koopman Lumber team? Apply today with your resume and a short note about why you'd be a great fit. Learn more about us at: koopmanlumber.com/contact/careers/
Need Assistance Applying?
Contact our Acquisition Manager: Ben Doyle Pita - ****************************
Koopman Lumber is an Equal Opportunity Employer. We welcome applicants of all backgrounds.
$35k-46k yearly est. 60d+ ago
Dispatcher
Amherst College 4.3
Dispatcher job in Amherst, MA
Amherst has taken a leadership role among highly selective liberal arts colleges and universities in successfully diversifying the racial, socio-economic, and geographic profile of its student body. The College is similarly committed to enriching its educational experience and its culture through the diversity of its faculty, administration and staff.
Job Description:
Amherst College invites applications for the Dispatcher position. The Dispatcher is a full-time, year-round position. The expected salary range for this job opportunity is: $22.70 to $25.00 per hour.
The salary offered will vary based on a number of factors, including but not limited to relevant education, training, and experience, tenure status, and other nondiscriminatory business considerations. Amherst College is pleased to provide a comprehensive, highly competitive benefits package that meets the needs of staff and faculty and their families. Click here for Benefits Information.
Adhering to the principles of community engagement and community-oriented problem solving, the Dispatcher provides the initial point of contact for emergency response to criminal activity, fires, medicals, fire alarms, and intrusion alarms. The Dispatcher also provides community service as the college's operator.
The Dispatcher position is considered an essential position, meaning the employee is expected to report to work even if the College is closed for weather-related or other reasons. Some overtime, weekend, and occasional shift change work is required. Due to the nature of the position, the Dispatcher must respond to emergencies as needed.
Summary of Responsibilities:
Public Safety Dispatcher
* Answers five emergency lines, four Police business lines, multiple college operator lines, and the direct line to the Amherst Police and Fire Departments
* Collects information from calling parties as well as walk-ins to the station in a timely manner and disseminates that information to the appropriate entities, i.e., Police, ACEMS, Safe RIDE, Environmental Health and Safety, Amherst Fire, Facilities, Office of Student Affairs, or any other office on campus
* Utilizes the National Crime Information Center and Criminal Justice Information System to respond to requests for information from on-duty police officers, e.g., license, warrant, and criminal history checks
* Monitors fire, intrusion, panic, and other alarms
* Monitors cameras on campus
* Activates the college's emergency mass notification system as directed by a ranking officer
* Provides emergency instructions, calls in personnel after hours, and supports and assists the community as a whole in a supportive and professional manner
* Records details in the Automated Record Management System (ARMS) database. The Police Department uses information stored in this system to comply with the state law on Public Police Logs, to keep the administration of the College informed of police department activity, to create records of crime and prosecute criminal cases, and to compile statistics for the Federal Clery Compliance document. This information is often highly confidential, sensitive in nature, and protected by law
Administrative Support
Operator:
* Answers the Amherst College externally published general phone line
* Directs visitors and callers to the many diverse events on campus
* Utilize the Event Management System (EMS) program to access room reservations and function schedules to provide accurate information
Pool Vehicles:
* Verifies the prescheduled use of the Pool Vehicles, ensuring the driver is credentialed and has been authorized to operate a Pool Vehicle utilizing the Event Management System (EMS) scheduling software and the Five College Credentialing site
Access Control Buildings:
* Assists authorized contractors and staff in getting keys
* They are also a key link in the One Card system, issuing temporary identification, controlling access upon direction of a police officer
Parking:
* Issues parking permits to students, faculty, staff, contractors, and visitors
Qualifications:
Required
* High School Diploma or Equivalent
* Related experience in law enforcement, security, or dispatching
* Proficient in Microsoft Office and able to learn new software programs
* Attention to detail
* Strong problem-solving and time management skills, as well as the ability to multitask
* Demonstrated interpersonal, written, and verbal communication skills, as well as exercise diplomacy, and function efficiently under extreme conditions
* Requires sensitivity to issues of confidentiality
* Commitment to, experience with, and/or ability to work effectively with a broad spectrum of individuals from a variety of diverse backgrounds
* Successful completion of required reference and background checks
Preferred
* Associate's Degree
Interested candidates are asked to submit a resume and cover letter online at *************************************************** Please be sure to upload all requested documents prior to clicking Submit. Applications cannot be revised once submitted. (Current employees and students should apply by clicking on the Jobs Hub icon from their Workday home screen) Review of applications will begin immediately and will continue until the position is filled.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
$22.7-25 hourly Auto-Apply 50d ago
Dispatch Supervisor
Transdevna
Dispatcher job in Hamden, CT
Dispatcher Transdev in Hamden CT is hiring a Dispatcher. The Dispatcher oversees road service through communication with Operators and provides customer support to the clients. We are seeking customer service-oriented professionals who are dedicated to safety.
Non-CBA Position:
+ $26.00 to $28.00 hr.
Benefits include:
+ Medical, Dental & Vision
+ 401K
+ PTO /Vacation (after 1 year of employment)
Benefits may vary depending on location policy. The above represents the standard Corporate Policy.
Key Responsibilities:
+ Ensure the dispatching boards are correct and keep them updated.
+ Assign trips as necessary to minimize deadhead miles/time and maximize efficiency while ensuring timely pickups.
+ View and edit trips, using correct vehicles and drivers.
+ Be able to geographically locate drives at all times.
+ Reassign trips as necessary to accommodate maintenance and trip demands.
+ Ensure timely performance of all trips by monitoring driver routes periodically.
+ Ensure proper radio and 10-codes used.
+ Document all drivers call outs, including early and late starts, and early and late finish.
+ Drive when needed to cover a route or bringing buses to dealers, etc.
+ Assist drivers and notify proper authorities in event of an accident.
+ Inform maintenance department of any road service calls
+ Other assigned duties.
Qualifications:
+ High School Diploma or GED (Some college preferred)
+ CDL Required
+ 3-5 years' experience dispatching.
+ Excellent verbal, interpersonal and customer service skills.
+ Problem solving and analytical skills.
+ Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.
Physical Requirements:
+ Must be able to work shifts or flexible work schedules as needed.
+ The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.
+ Work environment will be a combination of both indoors and outdoors.
About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ
Drug-free workplace:
Transdev maintains a drug-free workplace. Applicants must:
+ Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
+ Successfully pass a pre-employment drug screen.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact us: ********************
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
California applicants: Please Click Here for CA Employee Privacy Policy.
Job Category: Other
Job Type: Full Time
Req ID: 6630
Pay Group: X58
Cost Center: 55329
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
Drug-free workplace
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.
California applicants: Please Click Here for CA Employee Privacy Policy.
About Transdev
Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://****************** or watch an overview video.
$26-28 hourly 38d ago
Automotive Service Dispatcher
Westbrook Honda
Dispatcher job in New Haven, CT
Automotive Service Dispatch Westbrook, CT
Westbrook Honda, Proud member of the Lorensen Auto Group, is growing and we need to add an experienced Service Dispatcher. We are a 7 time Presidents Award winner highly focused on a World Class customer experience. Customer satisfaction starts with employee satisfaction. We work as a tight knit team, and the right candidate will be a consummate team player.
The Service Dispatcher is responsible for coordinating and scheduling service work to ensure efficient workflow and timely completion of repairs. This role requires strong organizational skills, the ability to manage multiple priorities, and a proactive approach to planning. Experience in process improvement, operations, or manufacturing environments is a plus, as these skills can help maintain a smooth and methodical operation. Key Responsibilities:
Schedule and Dispatch Work: Assign repair orders to technicians based on skill level, availability, and job complexity
Workflow Management: Monitor progress of vehicles through the service process, ensuring jobs stay on track and deadlines are met
Proactive Planning: Anticipate bottlenecks and adjust schedules to maintain efficiency, especially for larger, more complex jobs
Communication: Serve as the primary point of contact between service advisors and technicians to ensure clarity and minimize delays
Process Awareness: Apply organizational and planning skills to streamline operations and improve turnaround times
Documentation: Maintain accurate records of work assignments, job status, and completion times
Customer Focus: Support the service team in delivering timely and high-quality service to customers
Qualifications:
Strong organizational and time-management skills
Ability to balance multiple tasks and priorities in a fast-paced environment
Excellent communication and problem-solving skills
Proficiency with scheduling tools and basic computer applications
High attention to detail and methodical approach to planning
Ideal Candidate Profile:
Highly organized and proactive.
Comfortable working in a dynamic environment with frequent changes
CDK experience
Strong interpersonal skills to coordinate between multiple departments
Benefits:
401(k)
Excellent 401(k) match
Medical and Dental insurance
Disability insurance
Ongoing monthly training and reviews
Performance Incentives
Flexible schedule
Life insurance
Paid time off
Vision insurance
Free lunch on Saturdays
Closed Sunday's and all Major Holidays
Lorensen Auto Group is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions at Lorensen Auto Group are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We do not tolerate discrimination or harassment based on any of these characteristics.
$35k-45k yearly est. Auto-Apply 23d ago
Communications Dispatcher
National Ambulance
Dispatcher job in Springfield, MA
National Ambulance wants you to be a part of our rapidly growing family oriented company that provides emergency and non-emergency ambulance & handicap van services to Greater Springfield. We are looking for a self-motivated individual that is willing to work in our state of the art operations center.
Incumbents are responsible for a wide variety of operation center activities; including receiving emergency and non-emergency requests for ambulance service, transmitting orders to suitable response units and completing administrative duties all while maintaining a sense of urgency in a fast pace office setting.
Responsibilities:
• Consistently multi-tasking
• Communicating effectively, both verbally and in writing
• Resource management
• Working independently without direct supervision to accomplish goals
• Scheduling & quality control
The ideal candidate will have:
• Experience in Microsoft Office
• The ability to type at least 40 wpm
• Strong attention to detail
• Reliable transportation
• A positive attitude
• The ability to work in a team
• Willingness for continual learning
• Flexibility, assertiveness & forward thinking
Benefits:
• Health and Dental Insurance
• Flexible Scheduling
• Paid Time-Off
• 401k Plan with employer match
• Incentive Programs
• Extensive Paid Training Program
• Emergency Medical Technician Certification
Requirements:
- Driver's License
- Be able to Speak & Write in English
$32k-43k yearly est. 60d+ ago
Telecommunicator I (Multiple Positions)
Town of Groton
Dispatcher job in Groton, CT
Job Description
Telecommunicator I (Multiple Positions)
Police Department - Emergency Communications
Full-Time, 10 & 12 Hour Shifts
STARTING RATE:
$26.19 /hour
$26.19 - $30.02/hour
POSITION OVERVIEW & REQUIRED QUALIFICATIONS:
The Telecommunicator processes all emergency calls, routine calls for service, and support calls by acquiring information from citizens and other public entities requesting public safety services or assistance. This position routinely multitasks, processing and relaying information from multiple screens, callers, and among co-workers managing different stations. The Telecommunicators manage calls and information for 911, Police, Fire, and may be called upon to successfully navigate information during regional emergencies.
The successful candidate will possess the ability to type and perform data entry on computer terminals and extract and relay information to and from callers under extreme emotional pressure. Ability to understand and clearly speak the English language. Ability to read maps. Ability to spell, alphabetize, and catalogue. Ability to perform multiple tasks and function under extreme stress.
The skills and knowledge required would generally be acquired with graduation from an accredited high school or possession of a recognized G.E.D. and three (3) years of administrative support or public customer service experience, or an equivalent combination of education, training and experience.
SPECIAL REQUIREMENTS:
Certification as an Emergency Medical Dispatcher (EMD) and the State of Connecticut Public Safety Telecommunicator within one (1) year from date of hire. Certification on Fire/EMS and Police modules within (6) months of hire. Failure to obtain the required certifications within the time limits established above will result in separation.
Individuals with disabilities who will need reasonable accommodation to complete the selection process should inform the Human Resources Office on or before the application deadline. Documentation supporting the need for this accommodation may be required.
SELECTION PROCEDURE:
Review of applications/resumes. Candidates who meet the minimum requirements, or equivalent, will be invited to a written examination, which will contain an audio portion. A select number of candidates will then move forward to the oral examination(s).
APPLICATION PROCEDURE:
Applications are available in the Human Resources Office, Groton Town Hall, 45 Fort Hill Road, Groton, CT 06340 or at ****************** Applications must be received on or before February 2nd, 2026.
The Town of Groton is an Equal Opportunity Employer and values diversity at all levels; it is committed to creating an environment of belonging and engagement for all employees, and encourages all individuals to apply.
$26.2-30 hourly 19d ago
UConn Dispatcher Trainee
University of Connecticut 4.3
Dispatcher job in Storrs, CT
University Safety Emergency Communications Search # 499423 The Division of University Safety, Police Department at the Storrs Campus of the University of Connecticut is seeking applicants for a UConn Dispatcher Trainee position. This is a fast paced public safety emergency services dispatch center position that requires heavy computer use and the ability to multi-task. The incumbent in this position will be required to work varying hours, including evening and night shifts, weekends & holidays. This is a full-time, permanent position with a minimum annual salary of $51,096.
This position will be appointed at the entry level of UConn Dispatcher Trainee with promotional opportunity available. The selected candidate will be expected to successfully complete the training and experience required to qualify for the target level of UConn Dispatcher.
To view the complete posting and to apply for this job opening, visit ************************************************************************ Only online applications submitted through this link will be considered.
All employees are subject to adherence to the State Code of Ethics which may be found at ******************************************
Information concerning the University's policies regarding the Cleary Act Statement, Non-Discrimination Policy, Accommodations for Applicants with Disabilities and Recruiting Veterans can be found on UConn's Job page at: ***************************
All members of the University of Connecticut are expected to exhibit appreciation of, and contribute to, an inclusive, respectful, and diverse environment for the University community.
The University of Connecticut aspires to create a community built on collaboration and belonging and has actively sought to create an inclusive culture within the workforce. The success of the University is dependent on the willingness of our diverse employee and student populations to share their rich perspectives and backgrounds in a respectful manner. This makes it essential for each member of our community to feel secure and welcomed and to thoroughly understand and believe that their ideas are respected by all. We strongly respect each individual employee's unique experiences and perspectives and encourage all members of the community to do the same. All applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
The University of Connecticut is an AA/EEO Employer.
How much does a dispatcher earn in West Hartford, CT?
The average dispatcher in West Hartford, CT earns between $31,000 and $52,000 annually. This compares to the national average dispatcher range of $27,000 to $44,000.
Average dispatcher salary in West Hartford, CT
$40,000
What are the biggest employers of Dispatchers in West Hartford, CT?
The biggest employers of Dispatchers in West Hartford, CT are: