Dispatcher jobs in West Hartford, CT

Join Our Team - Find Your Future! $17.00 to $26.00 an hour - Depending on Experience. Ensures the timely, safe and efficient delivery of petroleum products utilizing a computerized dispatching system. This position effectively communicates with customers, schedules trucks and drivers, and monitors delivery progress to assure a high level of customer satisfaction, and an efficient, profitable operation. This is done in support of the Dead River Company Brand Promise, Customer Guarantees and Pledges and Co-worker Guarantees and Pledges. Highly Competitive Compensation and Industry Leading Benefits- Paid weekly! Health Insurance - Premiums as low as $5 for full time employees! Dental insurance and Vision Insurance Company Provided Life insurance, Short-term and Long-Term disability 401(k) plan with company match Paid time off and paid holidays Tuition assistance for employees and scholarships available for employees' children Discounts on our products and services Opportunities for growth throughout our footprint. Essential Functions: Courteously answers the phone, recording customer orders and information, or resolving customer problems. Ensures correct customer information when taking a phone order. Proactively communicates back to customer: If a delivery cannot be made or completed To resolve after hours service requests Acts as the primary communication link with all drivers. Monitors all driver's progress in completing routes and ensures that drivers stay on trace/route. Assigns same-day deliveries to the appropriate driver. Communicates with Routing Specialist the following: Exceptions about truck and driver availability for next day or week Coordination of repairs, maintenance, and inspection of vehicles Driver manifests Customer run-outs so that adjustments can be made to account Returning tickets per route for prior day's deliveries Reviews with Delivery Manager the following: Driver manifest All exceptions (off trace, overtime, misdelivery, accidents, spills, etc.) Resolves credit issues (COD customers) by communicating to dispatcher who works with credit to resolve the issue. Relays information back to the driver for appropriate delivery and/or collection. Reviews and seeks to improve key metrics (throughput, delivery defects, safety) Participates in annual market performance goals. Other Tasks: Performs other work-related duties as assigned. Other Attributes Required: Strong communication and interpersonal skills Planning and scheduling skills Ability to work in a team environment Analytical skills Technology/computer skills Ability to hold others accountable A commitment to exceptional customer relations Education: A high school diploma or equivalent is required. Experience: Two years of experience in a dispatch environment with computerized dispatch technology is preferred. Equipment/Software Used: Computer keyboard, mouse, RAVEN computerized delivery/dispatch system, ADDS E3 system, telephone Decisions Made: Decisions are made relating to dispatching petroleum products and customer relations. This position provides input into driver performance as it relates to completion of routes and staying on routes. Complex decisions are made in consultation with the Delivery Manager. Contacts: On a daily basis the Liquid Product Dispatcher is in contact with customers, drivers, and other office staff. This position works closely with the Delivery Manager and Routing Specialist. Safety Considerations: Personal safety considerations relate to proper ergonomics while working at a video display terminal. Other safety considerations relate to the dispatching of petroleum products to avoid run-outs and minimize risk associated with delivery during all kinds of weather and varied delivery situations. Work Environment: The work environment is a fast-paced office setting. Physical Requirements Analysis: The position requires frequent sitting with some standing and walking. There is frequent use of the hands/arms/fingers to reach, feel, handle paperwork, and input data into a computer There is frequent communication involving both talking and listening over the telephone or radio and in person Vision requirements include the ability to read printed and handwritten documents and information contained on a video display terminal. Weight or Force Moved: There is seldom a need to lift an object weighing in excess of 10 pounds.

Who We Are OWL Services is the premier sales, installation, program management and service provider to retail, commercial, fleet, aviation and marine, and emergency power generation companies across the U.S. With 33 offices and distribution centers and more than 1,400 field service professionals, OWL delivers on a service platform that includes construction, compliance and testing, maintenance and repair, modernization and re-imaging, and EV charging solutions to keep businesses and people moving 24 hours a day, 7 days a week, 365 days a year. OWL Services' companies have received numerous awards over the years for exemplary customer service. Most recently it was the recipient of EVgo's Deployment Excellence Award in its first-ever class of awardees in the National EV Charging Recognition Program. Come join us! For more information visit OWLServices.com and follow us on LinkedIn. The Role We are currently searching for a detail-oriented and organized Dispatcher to join our team. The Dispatcher will be responsible for dispatching service technicians daily to meet customer service needs. Position requires having a strong understanding of the geographical area that the dispatcher is based, great communication, problem solving skills and attention to detail. This is an opportunity for a long term position and to join a growing company. Responsibilities * Excellent communication and customer service skills * Ability to handle an extremely high volume of service calls * Negotiating priority of service call * Create detailed project plans, with all tasks, dependencies, and timelines identified, and keep those project plans continuously updated * Ensure scope, schedule, and budget data are communicated to stakeholders as they may evolve throughout a project * Must have an above average ability to multi-task in a fast-paced environment * Must work well under pressure and attention to detail is an absolute must * Attention to data entry, updating information in a timely manner throughout the day * Continuous communication with service technicians and providing optimal routing * Technical support; providing directions, changes in scheduling, etc * Notifying customers of delay in delivery schedule * Track that our service technicians comply with customer requirements * Assist in closing service calls and invoicing * Collect and review service technician's paperwork and notes for completeness * General office duties (faxing, scanning, typing, filing, etc) Qualifications * High school diploma or equivalent * 3+ years of experience dispatching Field Service Techs * Strong computer skills, excellent communication and organizational skills * Proven ability to accurately and quickly develop creative solutions to problems * Self-starter with multi-tasking ability and strong interpersonal skills * Experience using internet maps and dispatch software * Ability to meet flexible schedule demands including periodic rotating weekends per needs of the business. Compensation and Benefits * 10 Paid Holidays * Flexible Time Off * 401(k) Company Match * Health, Dental, and Vision Insurance * HSA and FSA * Disability & Occupational Accident Insurance * Company-Paid Life Insurance Policy * Employee Assistance Program (EAP) * World-class paid training program for you to learn the skills for long term career success. Requisition #3400 Sunday-Thursday

The central point of communication between drivers, schools, and parents, ensuring student safety and timely transport while also handling issues, maintaining records, and arranging substitute drivers as needed. This role may also involve administrative tasks, and driving a bus in emergencies. The daily operations of transportation by training on drivers applications, scheduling routes, assigning drivers. View all jobs at this company

Hunters Ambulance Service is seeking a motivated, skilled, and resourceful individual to join our Dispatch team as a Telecommunicator / Call Receiver in Meriden, CT. This person will accept, assess and direct non-emergency, emergency and requests for service calls, deploy appropriate resources in a timely and efficient manner and also provides Emergency Medical Dispatch instructions for all emergency calls. The ideal candidate for this position is a critical thinker with excellent organizational and communication skills who possesses a strong customer-centered work ethic and attention to detail. Key responsibilities and requirements include, but are not limited, to: MUST have 24/7 open availability to work shifts on days, nights, weekend and holidays. You will NOT be scheduled for 24/7 shifts. Employs computer data entry skills to process information. Communicates effectively utilizing phone, radio and other telecommunications devices. Coordinates emergency requests with other agencies. Provides Emergency Medical Dispatch Instructions to emergency calls. Facilitates communications of vehicles, equipment and service requests. Responsible for relay of pertinent information via phone and radio to crews. Responsible for bookings, non-emergency dispatch during “off hours”. Must Maintain International Academies of Emergency Medical Dispatch certification. Attends Continuing Dispatch Education. Utilizes caller integration skills to obtain accurate information. Do you meet the Preferred Qualifications? High school diploma or general education degree (GED) or one year related experience and/or training; or equivalent combination of education and experience. State of Connecticut Telecommunications Certification (Must be obtained within one year of employment) Emergency Medical Dispatch Certification. (preferred) Outstanding written and verbal communication skills Ability to handle confidential information Ability to work in a fast paced environment, with changing priorities Must be self-motivated and have the ability to exercise initiative and work independently Attention to detail is required Ability to multi-task on a variety of tasks and assignments Excellent follow up and follow-through capabilities Superior computer skills in Microsoft Office including Microsoft Outlook PowerPoint, Word, and Excel Team oriented perspective, able to work well and contribute with others Hunters Ambulance Service Inc. is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

Job Description If you are looking for a new career where you can get coaching and training for a job that's in demand, we are looking for you! Apply today to join the team at Mr. Rooter Plumbing. We are looking for the best people to join our team. You may have never thought about being a dispatcher as a career, but it's a job that pays extremely well! Plumbing is a very important service work that's always needed, even in times of economic uncertainty. As a dispatch professional, you'll be doing something that matters! At Mr. Rooter Plumbing, you don't need prior dispatching experience or a college degree to join our team. (But if you have some, that's a plus!) We'll teach you everything you need to know to get started in a career in this industry. Within a short period of time, you will be a trained dispatch professional in the service industry. Plus, you'll be on a career path for more advanced leadership skills and credentials that will give you future job security and an opportunity to grow your income. That's why this is the best dispatching job on the planet! How to Know if You Are a Good Fit for this Service Professional Position This dispatcher job isn't for everyone. It can be hard work, but if you like a challenge, solving problems and helping people, keep reading: · You like interacting with people. You'll be the backbone of our company and will communicate with service professionals and management daily, solving problems and saving the day. Plus, you'll be part of the team here at Mr. Rooter Plumbing. · You like working in a collaborative environment. After your initial training, you'll be in you'll work with management and customer service professionals delivering a first-class customer experience to homeowners. · You are patient and persistent. You like figuring things out and don't get frustrated easily. You're willing to take the time to explain things and help people and see something through. · You like working with technology. You'll need to be comfortable using a variety of different digital technology and software applications. We'll teach you the best way to use every system required to perform the work. · You aren't afraid of a challenge. You'll apply creative solutions to complex problems that enables the franchise to achieve strategic initiatives and financial goals. · You like working with a team. You will be key in maintaining a sound, positive work environment that fosters a culture of excellence and teamwork. You appreciate a great coach. At Mr. Rooter Plumbing, we give our employees the training and coaching they need every day. We'll show you multiple ways and different options for opportunities to grow your career in the home service industry. Here's What You'll Be Responsible For Initially, you'll team up with a more experienced dispatcher to train on the knowledge and skills you'll need to perform. Once you are up to speed, you'll be critical in providing an excellent experience for our customers. You'll provide crucial services for our customers' homes and families. Here are the things you'll be responsible for: · Communicating with the Managers and Service Professionals - You'll interact daily with management and service professionals to synchronize activities to ensure the right tools and the right technicia, are sent to the homeowner at the right time to solve their plumbing needs. · You are highly adaptable to a dynamic environment - You can adjust easily to changes in priorities and demands of the homeowner as well as management while maintaining focus on the goals of the franchise owner. · Following Our Mr. Rooter Plumbing Process - You'll follow our proven process, from communicating with the customer to processing payments. How We Measure Success at Mr. Rooter Plumbing The team is collaborative and competitive here at Mr. Rooter Plumbing and we keep our eyes on the numbers to ensure everyone wins. There's even a physical scoreboard at the office so that we can celebrate the victories. Here are some of the things we measure: Offering and Delivering Solutions - We educate our customers thoroughly and give them the best options to solve their current issues, plus to prevent more problems in the future. Then, we follow through to take care of their plumbing needs. Quality Workmanship - We make sure we get it done right, the first time. Operating Efficiently - We stay productive with our time and carefully use materials to avoid waste. High Customer Satisfaction - We collect customer feedback through surveys and Google reviews that we tie back to each service call. We are proud to maintain high scores for our brand and our location. How We Take Care of Our Team Members · Paid Training - We make sure that you have the knowledge and skills to grow in your career. · Computer and Software - We use state-of-the-art technology and software to make customer interactions faster and easier. · Paid Time Off · Benefits The starting pay range for this position is $XX.XX to $XX.XX per hour, depending on your level of experience doing similar work. At Mr. Rooter Plumbing, we value helping our team members build long-lasting careers in the plumbing industry, starting from general labor positions all the way to team leaders or licensed plumbers. If you're ready to join our talented & enthusiastic team that shows up ready to crush goals, it is time to take the next step! APPLY TODAY!

Kamco Supply Corp. is New England's largest one stop source for commercial building products including acoustical ceiling systems, architectural doors & hardware, drywall & steel framing, insulation and exterior systems. At the heart of our success is a team of great people-dedicated professionals who bring passion, expertise, and a customer-centric approach to every interaction Dispatcher Job Responsibilities: Delivers items to customers by verifying orders. Inventories stock. Arranges transportation. Organizes item order by size and weight compliance. Arranges shipments by checking stock to determine inventory levels, anticipating delivery requirements. Ships items by examining items, destination, route, rate, and delivery time. Establish and enforce safety policies; investigate incidents. Verifies items shipped by matching bills of lading and photos taken, reconciling quantities, noting discrepancies. Keeps customers informed by forwarding notice of item availability, shipment date and method, and current status; answering questions. Protects the organization's reputation by keeping pricing, promotion, purchase order, and credit-limit information confidential. Kamco provides an excellent opportunity for motivated individuals who want to join an exciting and growing company. We offer a competitive salary, benefits and growth opportunity within the company. Several of our regional managers have worked their way up from entry-level positions to run their own locations. We are open Monday thru Friday, 6:00 am to 4:00 pm. Dispatcher Skills and Qualifications Documentation Data entry Telephone Listening and verbal communication High energy level Dependability Multi-tasking Emotional control Reporting Education and Experience Requirements High school diploma or GED Prior dispatch experience preferred

Job Description Are you a calm and composed individual who thrives in high-pressure situations? Do you possess exceptional communication skills and a passion for helping others in times of need? If so, we have an incredible opportunity for you to become part of Connecticut's largest Regional 911 Center as a Public Safety Dispatcher! Northwest Public Safety is a dynamic and cutting-edge 9-1-1 emergency response center committed to providing immediate assistance to those in need. Our team of dedicated professionals works tirelessly around the clock, ensuring the safety and well-being of our community. As a 911 Dispatcher, you will be at the forefront of emergency response, coordinating vital information and dispatching the appropriate resources to those in need. About what we do: Since 1975, Northwest has built upon our core values of professionalism, teamwork, integrity, reliability, respect, and accountability to provide 9-1-1 communications and Dispatch services to multiple municipalities throughout CT. We are the Primary 9-1-1 answering point for nine (9) cities/towns, and we currently provide Public Safety Dispatch services to thirteen (13) EMS Agencies, eleven (11) Fire Departments, one (1) Regional ALS Fly Car System, and two (2) Law Enforcement Agencies. We also coordinate Ambulance-to-Hospital communications (CMED) to twenty-eight (28) cities and towns and six (6) area Hospitals. About the position of Public Safety Dispatcher: As a member of our team, you will be tasked to: Assess and prioritize calls based on the level of urgency and dispatch appropriate emergency personnel Utilize advanced technology and computer systems to track resources, monitor situations, and relay information to emergency responders Collaborate closely with police, fire, and medical personnel to coordinate swift and effective responses Document and maintain detailed and accurate records of all calls, ensuring essential information is properly recorded Maintain and project a professional attitude by remaining calm, courteous, and respectful with members of the public and partner agencies Job Requirements: Prior or current Public Safety experience (defined here as paid or volunteer service with a Fire Department, EMS, or Law Enforcement agency) OR previous Public Safety Dispatch/Call Taking experience. Applicants without this experience will not be considered. Proficient computer skills with the ability to quickly learn and navigate dispatching software, including typing at a minimum net speed of 35 words per minute Exceptional communication skills, both verbal and written, with the ability to convey information clearly and effectively Strong decision-making and problem-solving skills, with the ability to think and react to dynamic situations Availability to work in varying shifts, including nights, weekends, and holidays Highly dependable in consistently reporting for work on time and as scheduled; available for mandatory overtime when required High School Diploma or equivalent Eligibility to work in the United States Perks and Benefits: Competitive salary package with opportunities for growth and advancement Comprehensive training program to equip you with the skills and knowledge necessary to excel in your role Rewarding work environment where you can truly make a difference and help those in need State-of-the-art facilities and technology to support your success Health, dental, and vision Long-term and short-term disability 401 (k) with company match How to apply: Once we have received your application, your resume, skills, and experience will be evaluated by a member of our hiring team. You will then be contacted to schedule an in-person, multi-phase Skills Assessment test. Successfully completing this test will qualify you for an in-person interview and further assessment of qualifications for the position. This is a full-time, non-exempt 40-hour per week position, working a variety of shift hours including combinations of 8, 10, and 12-hour shifts. A Collective Bargaining Agreement is in place with IAFF Local 5146. Pay commensurate with prior Public Safety experience taken into consideration and as defined in Pay Steps of the collective bargaining agreement. A comprehensive background check including pre-employment physical, drug testing, and criminal history will be conducted on potential employee candidates. Job Posted by ApplicantPro

Job no: R-0000002874 Dispatcher Faculty or Staff: Staff Full Time or Part Time: Full time In-Person, Hybrid, or Remote: In-Person Minimum Starting Rate of Pay: $23.58 Rate of pay commensurate with experience Job Description: Adhering to the principles of community engagement and community-oriented problem solving, the Dispatcher provides the initial point of contact for emergency response to criminal activity, fires, medicals, fire alarms, and many service-related calls. The Dispatcher also provides service to a diverse community as the college's operator. This is a 11pm-7am shift and the scheduled days are Thursday - Sunday. Essential Job Duties: * Promptly answers emergency lines, business lines, and multiple college operator lines. * Collects information from a diverse set of calling parties as well as walk-ins to the station in a timely manner and disseminates that information to the appropriate entities. * Utilizes the National Crime Information Center and Criminal Justice Information System to respond to requests for information from on-duty police officers. * Monitors fire, intrusion, panic, other alarms, and cameras on campus. * Activates the college's emergency mass notification system as directed. * Provides emergency instructions, calls in personnel after hours, and supports and assists the diverse community as a whole in a supportive and professional manner. * Records details in the computer-aided dispatch software (IMC) database, information in which is often highly confidential, sensitive in nature, and protected by law. * Review logs, postings, training, emails, CJIS output at the beginning and throughout shift. * Assist officers with community engagement activities. * Dispatches emergency and non-emergency incidents requiring fire, medical, or police response according to priority and availability of units. Qualifications: * HS Diploma or Equivalent * Related experience in law enforcement, security, or dispatching * Strong problem-solving, time-management, and communication skills * Ability to work in a fast-paced, multitasked environment. * Sensitivity to issues of confidentiality * Commitment to, experience with, and/or ability to work effectively with a broad spectrum of individuals from a variety of diverse backgrounds Preferred Qualifications: * Certifications in CPR, CJIS, or APCO * Experience in Public Safety Dispatching Minimum starting hourly rate for this position is $23.12 This role is classified under Hourly Grade 6H with an hourly range between $23.12-$25.44 What We Offer: Our comprehensive benefits program offers a range of options to you can make choices that work best for you and your family: * 403(b) Retirement Plan (College contributes 10.5% of salary) * Comprehensive medical, dental and vision insurance * Flexible Spending Account (FSA) * Disability and Leave Benefits * Life Insurance (College paid coverage 1x salary) * Employee Assistance Program * Tuition Benefits (to Mount Holyoke College or others) * Generous Paid Time Off * Access to Kendall Sports & Dance Complex Background Checks: Mount Holyoke College is committed to providing a safe and secure environment, supported by qualified employees that will allow all of its students, faculty, staff and those associated with them to successfully carry out the mission of the college. As a condition of employment, the College will conduct appropriate background checks for all new hires. Mount Holyoke has designated the Office of Human Resources as the office responsible for ensuring that background checks (CORI, SORI, Credit History, & Driver Credential) are completed and utilized in the hiring process and Five College Office of Compliance and Risk Management as the office responsible for facilitating background checks as articulated in this policy. Special Instructions for Applicants: Apply online; application materials must include: * A cover letter summarizing interests and qualifications * A complete resume or curriculum vitae * For faculty positions, statements on mentoring, teaching, and research will also be required. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.

Job Description About the Role: The Warehouse Dispatcher plays a critical role in ensuring the efficient and timely distribution of goods within a manufacturing environment. This position is responsible for coordinating the movement of products from the warehouse to various destinations, optimizing delivery schedules, and maintaining clear communication with drivers and warehouse staff. The Warehouse Dispatcher ensures that all shipments comply with company policies and safety regulations, minimizing delays and errors. By managing logistics and inventory flow, this role directly contributes to customer satisfaction and operational excellence. Ultimately, the Warehouse Dispatcher supports the manufacturing supply chain by facilitating smooth and accurate dispatch operations. Minimum Qualifications: High school diploma or equivalent. Proven experience in warehouse operations or dispatch coordination, preferably within manufacturing. Basic knowledge of inventory management and logistics principles. Familiarity with dispatch software or transportation management systems. Strong communication and organizational skills. Preferred Qualifications: Associate degree or certification in logistics, supply chain management, or related field. Experience working with manufacturing supply chains and understanding of production schedules. Proficiency in advanced dispatch and routing software. Knowledge of safety regulations related to warehouse and transportation operations. Ability to analyze data to improve dispatch efficiency. Responsibilities: Coordinate daily dispatch schedules to ensure timely delivery of products to customers and internal departments. Communicate effectively with warehouse personnel, drivers, and management to track shipments and resolve any issues. Maintain accurate records of dispatched goods, including shipment details, delivery times, and driver logs. Monitor inventory levels and collaborate with warehouse staff to prepare orders for dispatch. Ensure compliance with safety standards and company policies during loading and transportation processes. Use dispatch software and communication tools to optimize routing and delivery efficiency. Respond promptly to any delivery delays or emergencies, adjusting schedules as necessary. Skills: The Warehouse Dispatcher utilizes strong organizational skills daily to manage multiple shipments and schedules simultaneously, ensuring that all deliveries are executed on time. Effective communication skills are essential for coordinating between warehouse teams, drivers, and management, facilitating smooth operations and quick resolution of issues. Proficiency with dispatch and inventory management software enables the dispatcher to track shipments accurately and optimize delivery routes. Analytical skills help in assessing delivery performance and identifying opportunities for process improvements. Additionally, knowledge of safety protocols ensures that all dispatch activities comply with regulatory standards, maintaining a safe working environment. 5:00AM - 2:30PM

IMMEDIATELY HIRING - FULL-TIME DISPATCH COMMUNICATIONS SUPERVISOR! $27.85 per hour Summary: We invite you to join a team of highly skilled EMS professionals, making a difference in the community every minute of every day! Our mission of providing care to the world at a moment's notice is at the heart of everything we do. We are caregivers, first and foremost and we will be there when you need us. With more than 38,000 employees, Global Medical Response teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services around the world. We provide end-to-end medical transportation as well as fire services, integrated healthcare solutions and disaster response. JOB SUMMARY Reporting to the Communications Manager, the position contributes to the company's success by assisting the Communications Manager in executing Communication Center operations during scheduled shifts. The incumbent in this job deploys Communication Center team members, delegates tasks, maintains oversight, direction, trains, and coaches so that team members can create and maintain the Company experience for our customers. This person will promote a positive working environment in the Communication Center, by modeling and acting in accordance with company values ESSENTIAL FUNCTIONS/DUTIES * Provide leadership and direction in the planning, development, implementation, and monitoring of operational goals. * Accountable for center operations while managing a shift. * Ensure that customers' questions and problems are resolved properly and quickly according to complaint resolution processes. Address challenging customers and problems that require escalation outside of the department. * Provides input into center staffing levels and decisions to ensure team member development and talent acquisition to achieve and maintain Communication Center operational requirements. * Communicate regularly with peer team and Communication Center Manager about operational issues, observations, insights, and suggestions. Communicates and behaves in a way that promotes a unified Communication Center management team. * Provides coaching and direction to the team to take action and to achieve operational goals. * Demonstrate a calm demeanor during periods of high volume or unusual events and manage smooth transitions thereafter to keep the center operating to established standards and to set a positive example for the Communication Center team. * Achieve customer service goals and affect advancements in the quality and level of care provided by the staff at AMR. * Establish and ensure positive working relationships with stakeholders outside the organization; co-responders, EMS Agencies, area hospitals, clinics, community health departments, regulatory entities, and allied organizations * Ensure the organization meets or exceeds all governmental, regulatory and accreditation standards in all areas of day to day operations. * Support and uphold all policies, procedures, and protocols associated with the operations of the Communications Center and AMR as a whole. * Develops understanding of operational tools, systems, and processes to plan for and achieve operational excellence in the Communication Center. * Maintains regular and consistent attendance and punctuality. * Ensures team members adhere to operational compliance requirements. * Will act as an internal consultant by leading the design/redesign, development, implementation and monitoring of process improvement to enhance quality, operational performance and customer experience * Maintain a positive working environment that attracts and retains high-quality staff. * Establish and ensure the AMR organization adheres to prescribed standards of quality assurance and performance improvement. * Adhere to all company policies and procedures. * Acts with integrity, honesty and knowledge that promotes the mission and values of AMR. * Perform other duties as assigned QUALIFICATIONS Experience: * Twelve (12) months of experience in a position that required constant interacting with and fulfilling the requests of customers, i.e. call center, retail. * At least six (6) months of experience directing the work of others, preferably providing guidance on call handling and service / dispatch processes; coordinating the tasks of two (2) or more team members in a call center, service, or retail environment. Education: * High School Diploma, GED, or equivalent * Associates degree preferred Skills: * Available to work flexible hours that may include early mornings, evenings, nights, weekend, and / or holidays. * Demonstrated success in establishing a wide range of business and professional relationships. * Coordinates consistent operations and leadership between all leadership team members. * Demonstrate ability to learn and perform all dispatch and call taking functions at a high level. Credentials/Licenses: * Certification as an IAED EMD preferred | Job Description : WORKING CONDITIONS AND MENTAL/PHYSICAL REQUIREMENTS Working Conditions: * Work is performed primarily in an indoor office call center environment. Physical Demands: * Heavy phone and computer use. Mental Requirements: * Occasionally: Analyzing, judgment. * Frequently: * Constantly: Problem solving, decision making, reasoning. GUIDING VALUES AND BEHAVIORS Employee must consistently exhibit our guiding principles: * Patient Care - We continually earn the privilege to care for our patients. It is at the forefront of everything we do. * One Team - We respect each other and achieve together what no individual can alone. * Innovation - We are driven to develop solutions that inspire progress. * Vigilance - We will never waver in our commitment to safety and preparedness in the fulfillment of our duties. * Ownership - We are accountable for what we do and take pride in how we do it. * Citizenship - We are dedicated to being good stewards in the communities we serve. REPORTING RELATIONSHIPS Reports to: Communications Manager Interrelationships: Operations, External Agencies If you have a passion for building a team and helping others grow, have the drive to succeed and the skills to deliver where every second counts, apply today! EEO Statement Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability. Pay Rate: $27.85 per hour. Check out our careers site benefits page to learn more about our benefit options. R0048734

We are a delivery service provider for Amazon, a company that is changing how logistics are executed. Premium Choice Express LLC provides non-stop outstanding customer service 7 days a week. Our team members are a vital part of the Amazon customer experience. We are searching for team members who place customers first by creating an enjoyable experience. Our team understands first impressions and reflect this in our professional appearances. If you align with these attributes, we would like you to become a member of our team. Hourly rate: $16.50 - $18.00/hour Benefits: Medical Insurance / Paid Holidays and Vacation Position Type: Fulltime Dispatch / Job Location: 489 Whitney Avenue, Holyoke, MA. 01040 Job Description: Prior experience as a supervisor and meeting metrics desired. Work as a delivery driver in some capacity helpful, but not required. Must remain agile and ready to handle sudden route changes or delivery matters. Maintain high level of professionalism and leadership in order to mentor other drivers. Responsibilities include monitoring delivery routes and package delivery and communicating with the delivery drivers, while anticipating, assigning, and executing rescues as needed. Roles and Responsibilities: Oversee or lead employees working as a Delivery Associate. Research and prepare resources to develop timely as well as efficient workflow. Manage development, research as well as reconcile departmental reports. Manage complete daily issue resolutions for Delivery Associates in all delivery areas assigned. Maintain steady visibility to as well as track of every Delivery Associate daily. Identify issues and root cause for delivery obstacles to ensure customer satisfaction. Convey departmental tasks for guidance of management. Maintain contact with all internal departments (i.e. - Fleet Team, Training Team) inclusive of issue resolution. Conduct project management and coordinate duties as required. Execute personnel activities as per company's policies as well as applicable laws. Ensure all staff members attain company as well as location standards. Monitor employees as well as operational processes. Perform duties and tasks assigned by Operations Manager. Qualifications: Candidates must be willing to commit to a consistent schedule. Working weekends is required. Standard 9.5 -hour workday, please note we operate in rain, sleet, and snow, until the job is complete. Previous experience supervising a team Safe driver who must follow all traffic laws and safety precautions, while operating a company cargo van Positive attitude Adaptable, dependable, fast learner Must be able to lift and move packages weighing up to roughly 50 lbs. (hand trucks are provided) Must have reliable transportation to and from work Good communication skills Experience: delivery experience required Skills and Specifications Ability to take and follow direction Ability to analyze information, make decisions, problem solve, prioritize assignments and lead an ever-changing work environment Ability to interact effectively and appropriately with subordinates and management Ability to be a team player, motivate and work well under pressure Conduct the business of company with the highest ethics and level of integrity Capable of preserving confidential or sensitive information Effective time management, organization and multi-tasking skills Excellent interpersonal communication, leadership, and customer service skills Strong communication skills in writing and verbal Proficient in Microsoft Word, Excel and Outlook fleet tracking software Requirements: Must be at least 21 years of age Must have a valid driver's license Must pass a comprehensive drug screening AND a seven (7) year background check Must have a clean driving record Must attend all training sessions Shifts: 8-10 hour shifts daily, 4 days a week. Days and hours may vary depending on volume and need.

National Ambulance, LLC is looking for a motivated individual to join our operations team in Springfield, MA Incumbents are responsible for a wide variety of operations center activities, managing all available resources to include receiving emergency and non-emergency requests for ambulance service from public and private parties, transmitting orders to suitable response units and administrative duties. Responsibilities: • Multi-tasking in a fast paced office setting • Communicating effectively, both verbally and in writing • Resource Management • Working independently without direct supervision to accomplish goals • Scheduling & Quality Control The ideal candidate will have: • Experience in Microsoft Office • The ability to type at least 40 wpm. • Strong attention to detail • Reliable transportation. • A positive attitude. • The ability to work in a team. • Strong interpersonal skills. • Willingness for continual learning. • Flexibility, assertiveness, openness to change & forward thinking Benefits: • Health and Dental Insurance • Flexible Scheduling • Paid Time-Off • 401k Plan • Incentive Programs • Extensive Paid Training Program • Emergency Medical Technician Certification • Emergency Medical Dispatcher Certification Requirements - Driver's License - Be able to read and write in English

Amherst has taken a leadership role among highly selective liberal arts colleges and universities in successfully diversifying the racial, socio-economic, and geographic profile of its student body. The College is similarly committed to enriching its educational experience and its culture through the diversity of its faculty, administration and staff. Job Description: Amherst College invites applications for the Dispatcher position. The Dispatcher is a full-time, year-round position. The expected salary range for this job opportunity is: $22.70 to $25.00 per hour. The salary offered will vary based on a number of factors, including but not limited to relevant education, training, and experience, tenure status, and other nondiscriminatory business considerations. Amherst College is pleased to provide a comprehensive, highly competitive benefits package that meets the needs of staff and faculty and their families. Click here for Benefits Information. Adhering to the principles of community engagement and community-oriented problem solving, the Dispatcher provides the initial point of contact for emergency response to criminal activity, fires, medicals, fire alarms, and intrusion alarms. The Dispatcher also provides community service as the college's operator. The Dispatcher position is considered an essential position, meaning the employee is expected to report to work even if the College is closed for weather-related or other reasons. Some overtime, weekend, and occasional shift change work is required. Due to the nature of the position, the Dispatcher must respond to emergencies as needed. Summary of Responsibilities: Public Safety Dispatcher * Answers five emergency lines, four Police business lines, multiple college operator lines, and the direct line to the Amherst Police and Fire Departments * Collects information from calling parties as well as walk-ins to the station in a timely manner and disseminates that information to the appropriate entities, i.e., Police, ACEMS, Safe RIDE, Environmental Health and Safety, Amherst Fire, Facilities, Office of Student Affairs, or any other office on campus * Utilizes the National Crime Information Center and Criminal Justice Information System to respond to requests for information from on-duty police officers, e.g., license, warrant, and criminal history checks * Monitors fire, intrusion, panic, and other alarms * Monitors cameras on campus * Activates the college's emergency mass notification system as directed by a ranking officer * Provides emergency instructions, calls in personnel after hours, and supports and assists the community as a whole in a supportive and professional manner * Records details in the Automated Record Management System (ARMS) database. The Police Department uses information stored in this system to comply with the state law on Public Police Logs, to keep the administration of the College informed of police department activity, to create records of crime and prosecute criminal cases, and to compile statistics for the Federal Clery Compliance document. This information is often highly confidential, sensitive in nature, and protected by law Administrative Support Operator: * Answers the Amherst College externally published general phone line * Directs visitors and callers to the many diverse events on campus * Utilize the Event Management System (EMS) program to access room reservations and function schedules to provide accurate information Pool Vehicles: * Verifies the prescheduled use of the Pool Vehicles, ensuring the driver is credentialed and has been authorized to operate a Pool Vehicle utilizing the Event Management System (EMS) scheduling software and the Five College Credentialing site Access Control Buildings: * Assists authorized contractors and staff in getting keys * They are also a key link in the One Card system, issuing temporary identification, controlling access upon direction of a police officer Parking: * Issues parking permits to students, faculty, staff, contractors, and visitors Qualifications: Required * High School Diploma or Equivalent * Related experience in law enforcement, security, or dispatching * Proficient in Microsoft Office and able to learn new software programs * Attention to detail * Strong problem-solving and time management skills, as well as the ability to multitask * Demonstrated interpersonal, written, and verbal communication skills, as well as exercise diplomacy, and function efficiently under extreme conditions * Requires sensitivity to issues of confidentiality * Commitment to, experience with, and/or ability to work effectively with a broad spectrum of individuals from a variety of diverse backgrounds * Successful completion of required reference and background checks Preferred * Associate's Degree Interested candidates are asked to submit a resume and cover letter online at *************************************************** Please be sure to upload all requested documents prior to clicking Submit. Applications cannot be revised once submitted. (Current employees and students should apply by clicking on the Jobs Hub icon from their Workday home screen) Review of applications will begin immediately and will continue until the position is filled. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Dispatcher Transdev in Hamden CT is hiring a Dispatcher. The Dispatcher oversees road service through communication with Operators and provides customer support to the clients. We are seeking customer service-oriented professionals who are dedicated to safety. Non-CBA Position: + $26.00 to $28.00 hr. Benefits include: + Medical, Dental & Vision + 401K + PTO /Vacation (after 1 year of employment) Benefits may vary depending on location policy. The above represents the standard Corporate Policy. Key Responsibilities: + Ensure the dispatching boards are correct and keep them updated. + Assign trips as necessary to minimize deadhead miles/time and maximize efficiency while ensuring timely pickups. + View and edit trips, using correct vehicles and drivers. + Be able to geographically locate drives at all times. + Reassign trips as necessary to accommodate maintenance and trip demands. + Ensure timely performance of all trips by monitoring driver routes periodically. + Ensure proper radio and 10-codes used. + Document all drivers call outs, including early and late starts, and early and late finish. + Drive when needed to cover a route or bringing buses to dealers, etc. + Assist drivers and notify proper authorities in event of an accident. + Inform maintenance department of any road service calls + Other assigned duties. Qualifications: + High School Diploma or GED (Some college preferred) + CDL Required + 3-5 years' experience dispatching. + Excellent verbal, interpersonal and customer service skills. + Problem solving and analytical skills. + Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason. Physical Requirements: + Must be able to work shifts or flexible work schedules as needed. + The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen. + Work environment will be a combination of both indoors and outdoors. About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ Drug-free workplace: Transdev maintains a drug-free workplace. Applicants must: + Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.). + Successfully pass a pre-employment drug screen. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact us: ******************** The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. California applicants: Please Click Here for CA Employee Privacy Policy. Job Category: Other Job Type: Full Time Req ID: 6630 Pay Group: X58 Cost Center: 55329 The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants: Please Click Here for CA Employee Privacy Policy. About Transdev Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://****************** or watch an overview video.

Work where every moment matters. Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common\: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut's most comprehensive healthcare network. Serving our community since 1998, MidState Medical Center is a vibrant and progressive organization with a genuine concern for our patients, community, and employee's alike. We've earned top honors for quality stroke care, gold level recognition for organ donation, and employing leaders in the field of cardiovascular and pulmonary rehabilitation, providing the highest quality level of care. Job Summary: Receives and triages incoming calls from the Hospital's main number and provides paging services to hospital staff and emergency notification according to established protocols and procedures to provide high quality customer service to both internal and external customers High school diploma or equivalent. Excellent interpersonal and communication skills. Ability to remain calm and organized under stressful and rapidly changing work patterns. Effective decision making skills. Previous operator and clerical experience preferred. Must be available to train full-time on first shift for 4 weeks. We take great care of careers. With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge - helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.

Telecommunications Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the telecommunications industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the telecommunications sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand telecommunications industry. Even if you have no obvious prior telecommunications experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the telecommunications field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in telecommunications. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

At AXE ELITE, we are currently training/selling VERIZON FIOS/5G to small/medium businesses. WE ARE HIRING, MOTIVATED INDIVIDUALS WHO WANT A LIFE-CHANGING OPPORTUNITY. We are looking for individuals that have the whatever it takes attitude. 7:55AM-6:00PM. We offer weekly pay, weekly bonuses, monthly commission with NO CAP, monthly bonuses and other incentives. BRAND-NEW CALL CENTER LOCATED IN WETHERSFIELD, CT. AXE ELITE CHECK US OUT ON INSTAGRAM @axe_eliteusa AXE ELITE COMPANY VIDEO ON YOUTUBE: ************************************************ Axe Elite has developed a unique culture that grabs everyone's attention. Any person that works with Axe Elite are trained, developed, and guided through the road of success. Axe Elite was created to give an equal opportunity to people to reach the highest positions of the company without any limitations . This position is not about just being a salesperson but instead is a position that allows an individual to become a leader and the best version of themselves! NO EXPERIENCE NEEDED, WE WILL TRAIN YOU. Requirements: Whatever it takes attitude Hustler mindset Great work ethic Coachability Ability to pass background check Reliable transportation Role Responsibilities: You'll be on the front lines in the hunt for new small and medium business customers and growing your existing ones. You'll use your consulting skills to identify customer challenges and provide our products and services to help them. You'll use your drive and expertise to develop and deliver our solutions that won't just satisfy our clients, but delight them. Identifying and pursuing new sales leads. Helping our customers fall in love with our products and services. Packaging solutions or building new ones to meet the customer need. Closing sales and agreements. Following up to make sure our customers stay happy-and to see how else we can help. Forecasting sales and tracking progress. Ensuring customers are trained on purchased products. You will be supporting small and medium accounts. Check out our company culture on Instagram @axe_eliteusa Compensation: $2,400.00 - $17,000.00 per month

Hunters Ambulance Service is seeking a motivated, skilled, and resourceful individual to join our Dispatch team as a Telecommunicator / Call Receiver in Meriden, CT. This person will accept, assess and direct non-emergency, emergency and requests for service calls, deploy appropriate resources in a timely and efficient manner and also provides Emergency Medical Dispatch instructions for all emergency calls. The ideal candidate for this position is a critical thinker with excellent organizational and communication skills who possesses a strong customer-centered work ethic and attention to detail. Key responsibilities and requirements include, but are not limited, to: MUST have 24/7 open availability to work shifts on days, nights, weekend and holidays. You will NOT be scheduled for 24/7 shifts. Employs computer data entry skills to process information. Communicates effectively utilizing phone, radio and other telecommunications devices. Coordinates emergency requests with other agencies. Provides Emergency Medical Dispatch Instructions to emergency calls. Facilitates communications of vehicles, equipment and service requests. Responsible for relay of pertinent information via phone and radio to crews. Responsible for bookings, non-emergency dispatch during “off hours”. Must Maintain International Academies of Emergency Medical Dispatch certification. Attends Continuing Dispatch Education. Utilizes caller integration skills to obtain accurate information. Do you meet the Preferred Qualifications? High school diploma or general education degree (GED) or one year related experience and/or training; or equivalent combination of education and experience. State of Connecticut Telecommunications Certification (Must be obtained within one year of employment) Emergency Medical Dispatch Certification. (preferred) Outstanding written and verbal communication skills Ability to handle confidential information Ability to work in a fast paced environment, with changing priorities Must be self-motivated and have the ability to exercise initiative and work independently Attention to detail is required Ability to multi-task on a variety of tasks and assignments Excellent follow up and follow-through capabilities Superior computer skills in Microsoft Office including Microsoft Outlook PowerPoint, Word, and Excel Team oriented perspective, able to work well and contribute with others Hunters Ambulance Service Inc. is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

National Ambulance wants you to be a part of our rapidly growing family oriented company that provides emergency and non-emergency ambulance & handicap van services to Greater Springfield. We are looking for a self-motivated individual that is willing to work in our state of the art operations center. Incumbents are responsible for a wide variety of operation center activities; including receiving emergency and non-emergency requests for ambulance service, transmitting orders to suitable response units and completing administrative duties all while maintaining a sense of urgency in a fast pace office setting. Responsibilities: • Consistently multi-tasking • Communicating effectively, both verbally and in writing • Resource management • Working independently without direct supervision to accomplish goals • Scheduling & quality control The ideal candidate will have: • Experience in Microsoft Office • The ability to type at least 40 wpm • Strong attention to detail • Reliable transportation • A positive attitude • The ability to work in a team • Willingness for continual learning • Flexibility, assertiveness & forward thinking Benefits: • Health and Dental Insurance • Flexible Scheduling • Paid Time-Off • 401k Plan with employer match • Incentive Programs • Extensive Paid Training Program • Emergency Medical Technician Certification Requirements: - Driver's License - Be able to Speak & Write in English