Dispatcher jobs in West Memphis, AR - 27 jobs

Responsibilities: Provides customer support by responding to questions and concerns regarding deliveries including no shows, cancellations and scheduled deliveries. Respond to customer inquiries and needs in a timely manner. Use computer system to retrieve schedule and asset information. Use reference material to quickly and accurately determine the best method to assign driver resources and routes striving for maximum efficiency and utilization while reducing mileage when possible. Update, prepare, and dispense the daily route schedule. Monitor and document route manifests and deliveries throughout the day adjusting for changes as needed. Make and schedule appointments with customers that require delivery appointments. Route drivers according to their skill set and available DOT mandated Hours of Service regulations. Complete a variety of daily reports and clerical duties. Ensure correct departments have all necessary paperwork for on time delivery departure. Required Experience: Education High School Diploma Work Experience 2 years' experiences with handling inbound/outbound call taking, scheduling and/or administrative work. Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. The anticipated salary range for this position: $18.25 - $25.50 Hourly The actual salary will vary based on applicant's location, education, experience, skills, and abilities. Medline will not pay less than the applicable minimum wage or salary threshold. Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For a more comprehensive list of our benefits please click here. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp. We're dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here. Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

Our mission is to be a trusted workplace for team members to be their whole selves at work. A company that people love and positively impacts the lives of all whom we touch. be your best self At Interstate Batteries, you have the chance to be excellent at work and excellent at life. We know that professional success depends on personal wellbeing. That's why we want to enrich your life with the tools and services you need to succeed in every area of your life. Join us! Purpose of Job: Answer incoming phone calls and dispatch hot-shot requests in a timely, orderly fashion. Actively engage with customers to efficiently assess and fulfill their needs. Prepare invoices and accept payments using computer. Job Components: Promptly answer all incoming phone calls in a professional and friendly manner. Uses professional telephone etiquette when assisting customers. Dispatch hot shot drivers in a manner that will deliver the best and most efficient service possible. Create and process invoices Contact priority customers on a weekly basis to identify potential concerns/issues and monitor supply. Other duties as assigned Qualifications: High school graduate (or equivalent) Able to read, write and compute basic math Multi-line phone experience required. Excellent verbal communication skills required. Demonstrated use of professional phone etiquette required. Previous local commercial dispatching experience strongly preferred. Previous customer service experience is required. Working knowledge of computers and applicable systems is required. Demonstrated ability to multi-task, quickly transitioning from one function/task to the next. Uses critical thinking skills when prioritizing tasks or performing dispatching duties. Works with a high degree of accuracy and attention to detail Approaches tasks with a sense of urgency Must work effectively in a team environment Be able to occasionally lift and/or move up to 75 lbs. Scope Data: Works under general supervision and guidance Accountable for individual accuracy. Shared responsibility for outgoing inventory Work Environment: Exposed to battery warehouse conditions such as moving equipment, mechanical parts, fumes or airborne particles and toxic or caustic chemicals. Specific vision abilities include close vision, depth perception and ability to adjust focus. Regularly required to stand, walk, hear, talk, and use hands to grasp and handle objects. Must be able to occasionally lift up to 75 lbs. without assistance Ability to sustain extended periods of sitting, standing and walking throughout the day Prolonged use of computer and telephone Use of PPE required (steel toe boots, safety glasses, protective gloves, etc.) Note: We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us. Interstate Batteries provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Interstate Batteries complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Interstate Batteries expressly prohibits unlawful discrimination on the basis of age, race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, medical condition, genetic information, national origin, ancestry, disability (mental and physical), marital status, military status, veteran status, citizenship or any other characteristic protected under applicable local, state or federal law.

The Dispatcher is responsible for coordinating and dispatching drivers, work crews, equipment, and service vehicles to ensure timely and efficient operations. This role supports the conveyance of materials, freight, or passengers, as well as installation, service, and emergency repair activities outside the business location. Key Responsibilities: Schedule and dispatch drivers, crews, and equipment for daily routes and service calls. Communicate assignments using radio, telephone, or computer systems. Monitor work progress and adjust schedules as needed to maintain operational efficiency. Compile and maintain accurate records, statistics, and reports related to dispatch activities. Respond promptly to emergency service requests and coordinate resources accordingly. Ensure compliance with company policies, safety standards, and regulatory requirements. Qualifications: High school diploma or equivalent; additional training in logistics or dispatching preferred. Strong communication and organizational skills. Proficiency in computer systems and dispatch software. Ability to work in a fast-paced environment and adapt to changing priorities. Previous experience in dispatching or transportation operations is a plus. Why Waste Connections? $26 per hour + overtime availability. Start time: 5:30am. Excellent benefits. Opportunities for growth within a stable and respected organization. Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.

FLSA: Non-Exempt JOB TITLE: Fixed Route Run Dispatcher DEPARTMENT: Transit Operations REPORTS TO: Director of Transit Operations PAYRATE: $54,000 annually ESSENTIAL DUTIES AND RESPONSIBILITIES: 1. Assign scheduled bus runs and extra work to bus operators daily. 2. Compile and input statistical data into the computer pertaining to bus operations. 3. Maintain bus operators work records. 4. Provide payroll information to the Finance Department regarding the completed runs for bus operators. 5. Monitor telephones and radios in the Dispatching Office. 6. Assist with monitoring security cameras. OTHER JOB DUTIES: 1. Responsible for supervising operations at shuttle locations during special events. 2. Responsible for booking charters and shuttle service. 3. Assumes additional responsibilities as required. MINIMUM QUALIFICATIONS: Education: High school diploma or GED required. Other: Minimum 3 years' experience as a bus operator or equivalent in a related field necessary. Must have a working knowledge of existing MATA route system and the street network of the Memphis area. Must be able to communicate effectively with co-workers and the public. Experience with personal computer equipment necessary; typing speed of 35-40 wpm. Requires ability to handle numerous activities at one time. Ability to understand and interpret bus operator rules and regulations and Labor Agreement required. Must possess a Class B ("P" endorsement) Commercial Driver's License. Must be willing to comply with the company's Drug and Alcohol Policy. Regular and consistent attendance is required. Must always comply with safety protocols. Environment: Extensive standing during normal business day, however some sitting is required during a normal workday. Requires ability to withstand exposure to weather conditions, dust, engine fumes and extreme noise levels. Requires ability to hear telephone and directions given; visually perform essential functions for satisfactory job performance. Ability to view visual display terminal for extended periods of time. Requires flexibility of fingers for data entry. Extensive sitting is required while using office equipment such as computers, phones, printers, or fax machines. Most work will be performed in inside working conditions but should be able to tolerate changes in building environments such as with or without air conditioning or heating. May be required occasionally to move up to 20 pounds by lifting, carrying, pushing, pulling or otherwise repositioning objects. Fingering and repetitive motions will be required for data entry, while picking items up or while filing. Able to express or exchange ideas with others accurately and at an easily audible volume through the use of spoken words. Able to receive detailed information through oral communication or by phone at usual speaking levels and differentiate between sounds in the environment. Close visual acuity to perform detail-oriented activities as well as acuity to perform activities at or within arm's reach with skill, control, and accuracy such as preparing and analyzing data, viewing a computer screen or for significant reading of documents and other materials. The above description is intended to describe the general content, identify the essential functions, and set forth the requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. MTM IS AN EQUAL OPPORTUNITY M/F/H/V EMPLOYER AND SUPPORTS A DRUG AND ALCOHOL-FREE WORKPLACE.

The Salvation Army, an internationally recognized non-profit, faith based organization, has a job opening for Dispatcher. We offer competitive benefits including Health, Dental, Vision, and Hearing Insurance plans; Group Life Insurance; Retirement Benefits; Education Assistance; and Paid Vacation Days. Job Summary Serves as liaison between the Telephone Operators and the Truck Drivers ensuring a timely response to all donor requests for pick-ups; collects, plans, logs, and distributes all pick-up tickets by day and route for all drivers. Prepares truck schedules and reports on a routine basis; inputs data into computer system in order to track number of pickups schedules and the progress of the same; ensures the accuracy and completeness of the same. Prepares a master list of pick-up tickets prior to day pick-ups are scheduled; checks the master list at the end of each day to verify completion; totals number of pick-ups scheduled daily. Records and tracks condition of vehicles, number of pick-ups per vehicle, the amount of time involved as well as the mileage. Ensures that truck drivers have all paperwork needed for the day and that they are aware of any changes. Conducts radio check with all truck drivers to ensure they are on their routes as scheduled; tracks drivers progress, checks addresses and telephones customers. Monitors drivers progress and pick-up routes assigned that will not be completed and assigns drivers to provide assistance to nearby routes; answers all dispatch calls from drivers; responds to questions and provides instructions regarding needed pick-ups; routes assistance to drivers immediately when involved in accidents; inspects trucks upon return to warehouse to ensure the accountability of all donations scheduled. Contacts customers if there is a problem with the scheduled pick-up and reschedules pick-ups if needed; coordinates arrangements for special pick-ups involving excessive or unique donations. Files tickets daily and maintains records of all pick-ups and truck mileage; counts reviews, distributes, records, and files copies of truck receipts. Serves as clearinghouse to warehouse personnel for information regarding the quantity and timing of incoming donations. Serves as lead worker to telephone operators; trains and instructs employees in the proper methods and procedures; monitors work in progress and upon completion to ensure accuracy, completeness, and compliance with established policies and procedures. Serves as liaison to the donors to resolve pick-up problems and to express appreciation for donations. Knowledge, Skills and Abilities Knowledge of the geographic area serviced in order to schedule pick-ups in an orderly, efficient, effective manner. Knowledge of general office practices and procedures. Ability to prioritize and assign pick-up tickets in an effective and efficient manner. Ability to maintain awareness of driver's progress in making pick-ups and in reassigning additional personnel when needed. Ability to lead, motivate, monitor, and evaluate the work of telephone operators ensuring the donors are treated in a friendly and professional manner. Ability to assist the public in a polite and professional manner. Ability to build and maintain professional and effective working relationships with truck drivers. Ability to prepare accurate and complete records, schedules, and reports. Ability to read, understand and follow written instructions, policies, procedures and/or guidelines in various manuals. Ability to organize and maintain files. Ability to read maps. Education and Experience High school diploma or GED, one year of experience of assisting the public and some supervisory experience, or any equivalent combination of training and experience which provides the required knowledge, skills and abilities to successfully perform the job duties. Licenses and Certifications Valid Driver License Physical Requirements and Working Conditions Ability to meet attendance requirements. Ability to read, write, and communicate in the English language. Ability to operate a telephone and two-way radio. Ability to sort and file documents alphabetically and numerically. Ability to operate general office equipment including a telephone, typewriter, computer and adding machine. Ability to successfully work with a variety of personalities and people in a positive manner. Moderate physical effort required associated with sitting, walking, standing, lifting, bending, reaching, twisting, pushing, pulling, typing, and carrying light objects (less than 25 lbs.) 15-65% of work time. Work is generally performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like. Additional Information All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission. To apply, please select the “Apply Now” icon at the bottom of this posting. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Equal Opportunity Employer Minorities/Women/Veterans/Disabled

National Express companies share a strong commitment to provide the highest level of transportation safety, quality transportation, outstanding customer service and positive employee relations. Our corporate headquarters, located in Lisle, Illinois, houses the administrative and corporate support functions for the organization. Our 250 local customer service centers (CSCs) are supported by regional operations teams located throughout North America. Learn more at nellc.com. Responsibilities: * Directs and monitors daily assignments; schedules drivers, bus assistants, and assigns vehicles to ensure daily coverage of all routes, field trips, and charter work. * Ensures direct and indirect daily activities of drivers and bus assistants are assigned and accomplished on-time. * Communicates all relevant details of driving assignments to drivers to ensure proper execution. * Assist drivers with routing directions and directs them to perform special services when required. * Recommends appropriate disciplinary action, up to and including suspensions and/or discharge, for part-time staff for violations of company policies. * Responds to emergency calls, facilitates emergency response network, coordinates mechanical service repair, and assigns replacement buses and drivers when there is a problem on a route. * Notifies District and building personnel of all changes in route assignments, emergency situations, accidents, breakdowns or any other event that will disrupt service. * Maintains route documentation and records (relevant contract requirements, school information, student data, route changes, relevant maps, vehicle details, bus assignments, driver details) for the purpose of providing accurate and reliable information to customers and complies with district and state requirements. * Coordinates vehicle service and mechanical repairs with Maintenance Supervisor to assure uninterrupted service delivery. * Maintains high compliance to dispatch standard operating procedures. * Handles customer concerns and requests for information in an expeditious and professional manner. * Escalates unresolved issues to management as appropriate. * Exhibits the highest ethical best practices and personal integrity; Shares concerns about suspicious or inappropriate behavior with their supervisor or manager * Other duties as assigned Company name is: Durham School Services * High school diploma or GED * Previous dispatch experience is preferred; * Knowledge of surrounding geographic area to ensure effective and efficient routing. Ability to organize and prioritize time to balance conflicting demands related to customer care and dispatching. * Ability to communicate effectively with colleagues and customers in fast-paced and/or stressful environment (interpersonal & telephone skills). * Ability to read and interpret documents and instructions from customers and other team members * Ability to perform work activities requiring cooperation and instruction * Ability to function in a fast-paced environment, under substantial pressure * Ability to work within the appropriate level of independence * Ability to problem solve * Ability to operate two-way and emergency radio systems * Ability to use office machines (fax, scanner, copier, zip drive, telephone system) * Ability to use Microsoft Office Program and computerized routing software. * Ability to work independently * Ability to read road and street maps * Ability to keep organized and accurate records relating to overall dispatch and routing responsibilities * Bi-lingual abilities a plus We offer medical, dental, vision, basic life insurance coverage, holiday pay, and PTO accrual. Additionally, employees are able to enroll in a retirement savings plan. The pay rate range, along with most all of the other terms and conditions of employment, vary between different sites, geographical markets, customer/ contractual terms and positions. National Express has a zero-tolerance policy on conduct that is incompatible with its policies and values, including sexual exploitation and abuse, harassment, abuse of authority, and discrimination. National Express is committed to promoting the protection and safeguarding of all children and passengers. At National Express our goal is to be a diverse workforce that is representative of the communities we serve. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. National Express LLC's independent subsidiaries and affiliates are an equal employment opportunity (EEO) employer The pay rate range, along with most all of the other terms and conditions of employment, vary between different sites, geographical markets, customer/ contractual terms and positions. Key Words : Dispatch, Dispatcher, Bus Dispatcher, Truck Dispatcher, Delivery Dispatcher, Transportation Dispatcher, Public Safety Dispatcher, Emergency Dispatcher, Radio Dispatcher, Station Dispatcher, Router, Route Writer, Route Planner, Trip Planner, Transportation Route Planner, School Bus Transportation, Student Transportation, Passenger Transportation, Public Transportation, Transit, CMF 88, 88M, 88N, 88Z Company name is: Durham School Services

Pay: $20 - $24 per hour Schedule: Monday-Friday 11am-8pm, rotating weekends Full-time, year-round work Join Conway Services, the nation's largest provider of residential HVAC, plumbing, and electrical services with 7,000+ team members and over 45 years of experience. What We Offer: Weekly pay via direct deposit Paid training and onboarding Insurance available after 31 days Low-cost medical (as low as $5/week) Dental, vision, HSA/FSA 401(k) with company match 13 days PTO + 8 paid holidays Company-paid life insurance Clean office environment with strong team culture Career growth within a national service network Responsibilities Ensure service technicians are dispatched efficiently and customer needs are met promptly. Manage call flow from our service platform, coordinate scheduling, and guide field teams throughout the day. Strong communication and local area knowledge are key to success in this role. Qualifications What You Need: Prior dispatch, scheduling, or call center experience Proficiency in Microsoft Office and multi-line phone systems Familiarity with local geography to support route planning Must report daily to the office (not a remote position) Flexibility to work assigned shifts and weekend rotations as needed Must pass background check and drug screening Note: This posting outlines potential pay ranges and opportunities, which are not guaranteed and do not represent a formal offer. Additional compensation may be offered based on experience and will be outlined in an offer letter addendum. ARS is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status under applicable federal, state, or local laws. Privacy policy available upon request.

Job Title:Campus Safety DispatcherDepartment:Campus SafetyJob Description: The Campus Safety Dispatcher is responsible for accomplishing the mission of the Campus Safety Department, to provide for both the security and safety of the Rhodes community. The Dispatcher's schedule will be Wednesday - Thursday from 6:45AM - 3PM, Friday from 12PM - 8PM, AND Saturday - Sunday from 2:45PM - 11PM. This position is 40 hours per week. Shift is subject to change based on the needs of the college. Job Qualifications: High School Diploma or GED required. One-year minimum in dispatching or comparable organizational experience (e.g. customer service representative, computer aided dispatching, administrative/office support) preferred. Proficiency with Microsoft Office required. Must be able to complete an administrative assessment consisting of keyboarding, proofreading, and Microsoft Excel. Excellent customer service utilizing strong analytical skills, excellent communication, interpersonal and administrative skills. Job Responsibilities include but may not be limited to: Administer the Campus Parking Program specifications; management of issuing parking decals, updating parking information and appeals. Assist with care and maintenance of department equipment and supplies. Complete required paperwork in compliance with the Campus Safety Operations Manual and College Handbook, including but not limited to: operations notes, data entry and computer aided dispatch. Maintain department records, reports, and files as required and confidentiality thereof. Dispatch clearly and accurately in emergency/crisis/routine response via 911 and radio when emergency situations arise, in accordance with College and departmental policy, Federal, State and local laws. Enhance professional growth and development through participation in educational programs, current literature, in-service meetings and workshops as assigned. Complete annually the Campus Security Authority (CSA) training. Maintain a constant alertness for signs or indications of unusual or abnormal conditions in the Campus Safety office and incoming alarms and calls. Operate a customer service driven Campus Safety front office. Sometimes under pressure with attention to detail, work with changing priorities, manage multiple phone lines, radio dispatching, monitor incoming door/gate/fire alarms, monitor camera system, while simultaneously and independently, exercise initiative and use discretion and priorities to ensure the safety of the Campus community. Other duties as assigned. Regular and punctual attendance is an essential function to perform the duties of this position. This position is classified as essential personnel, which may require attendance during inclement weather or other times at which the campus is closed. Work on a daily basis with student workers. Benefits Highlights: 403 (b) Retirement Medical, Dental, and Vision Insurance Vacation Time (11 days) Sick Time (12 days) Paid Holidays (21 days) Employee Assistance Program Long-Term & Short-Term Disability Life and AD&D Insurance Tuition Remission For a full list of our benefits and additional information, please navigate to our benefits site. Rhodes is an equal opportunity employer that offers an excellent benefits package and a great working environment. #HEJ

Job Title: Traffic Dispatcher - Parking Operations Company: Chandler & Campbelle Investment Group (CCD) in partnership with ABM Aviation Position Type: Full-Time Chandler & Campbelle Investment Group (CCD), in partnership with ABM Aviation, is looking for a Traffic Dispatcher to oversee and coordinate the flow of traffic within our parking operations at Memphis International Airport (MEM). This role is vital in ensuring smooth and efficient parking services by managing vehicle dispatch, monitoring traffic conditions, and maintaining communication with drivers and management. We are seeking a detail-oriented, highly organized individual who thrives in a fast-paced environment and has strong communication and problem-solving skills. Key Responsibilities: Traffic Coordination & Dispatching Monitor incoming traffic flow and direct vehicles to designated parking areas. Dispatch fleet vehicles efficiently using a computerized system, ensuring optimal space utilization and prompt service. Provide real-time communication with drivers and management via radio or other devices, relaying updates, instructions, and service adjustments. Track fleet movement and adherence to schedules, ensuring drivers maintain proper routes and timely arrivals. Customer Service & Problem-Solving Respond to customer inquiries, concerns, and complaints, ensuring prompt and professional resolutions. Assist with lost and found coordination, working with drivers to return lost items to passengers. Implement emergency protocols as needed, such as contacting emergency services or assisting drivers in breakdown situations. Operational Support & Reporting Maintain detailed records of dispatch logs, driver assignments, customer interactions, and any incidents during the shift. Assist in traffic control measures, directing vehicles when necessary. Perform additional duties as assigned by management to support operational efficiency. Qualifications & Requirements: Education: High school diploma or equivalent required. Experience: Knowledge of airport operations and procedures is a plus. Flexibility: Ability to work all shifts, including weekends, holidays, and overnight as needed. Clearance: Must pass a background check, motor vehicle report (MVR), and drug screening. Physical Requirements: Ability to stand and walk for extended periods, sometimes for the entire shift. Comfortable working in various weather conditions. Technical & Communication Skills: Strong written and verbal communication skills. Proficient in using computers, two-way radios, cell phones, and electronic tablets. Ability to work independently and proactively while maintaining efficiency in a fast-paced environment. Why Join CCD? Competitive Pay & Benefits Dynamic Work Environment at a Major Airport If you are a strong communicator with a passion for efficiency and customer service, we encourage you to apply today!

Our mission is to be a trusted workplace for team members to be their whole selves at work. A company that people love and positively impacts the lives of all whom we touch. be your best self At Interstate Batteries, you have the chance to be excellent at work and excellent at life. We know that professional success depends on personal wellbeing. That's why we want to enrich your life with the tools and services you need to succeed in every area of your life. Join us! Purpose of Job: Answer incoming phone calls and dispatch hot-shot requests in a timely, orderly fashion. Actively engage with customers to efficiently assess and fulfill their needs. Prepare invoices and accept payments using computer. Job Components: * Promptly answer all incoming phone calls in a professional and friendly manner. * Uses professional telephone etiquette when assisting customers. * Dispatch hot shot drivers in a manner that will deliver the best and most efficient service possible. * Create and process invoices * Contact priority customers on a weekly basis to identify potential concerns/issues and monitor supply. * Other duties as assigned Qualifications: * High school graduate (or equivalent) * Able to read, write and compute basic math * Multi-line phone experience required. * Excellent verbal communication skills required. * Demonstrated use of professional phone etiquette required. * Previous local commercial dispatching experience strongly preferred. * Previous customer service experience is required. * Working knowledge of computers and applicable systems is required. * Demonstrated ability to multi-task, quickly transitioning from one function/task to the next. * Uses critical thinking skills when prioritizing tasks or performing dispatching duties. * Works with a high degree of accuracy and attention to detail * Approaches tasks with a sense of urgency * Must work effectively in a team environment * Be able to occasionally lift and/or move up to 75 lbs. Scope Data: * Works under general supervision and guidance * Accountable for individual accuracy. * Shared responsibility for outgoing inventory Work Environment: * Exposed to battery warehouse conditions such as moving equipment, mechanical parts, fumes or airborne particles and toxic or caustic chemicals. * Specific vision abilities include close vision, depth perception and ability to adjust focus. * Regularly required to stand, walk, hear, talk, and use hands to grasp and handle objects. * Must be able to occasionally lift up to 75 lbs. without assistance * Ability to sustain extended periods of sitting, standing and walking throughout the day * Prolonged use of computer and telephone * Use of PPE required (steel toe boots, safety glasses, protective gloves, etc.) Note: We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us. Interstate Batteries provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Interstate Batteries complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Interstate Batteries expressly prohibits unlawful discrimination on the basis of age, race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, medical condition, genetic information, national origin, ancestry, disability (mental and physical), marital status, military status, veteran status, citizenship or any other characteristic protected under applicable local, state or federal law.

Our mission is to be a trusted workplace for team members to be their whole selves at work. A company that people love and positively impacts the lives of all whom we touch. be your best self At Interstate Batteries, you have the chance to be excellent at work and excellent at life. We know that professional success depends on personal wellbeing. That's why we want to enrich your life with the tools and services you need to succeed in every area of your life. Join us! Purpose of Job: Answer incoming phone calls and dispatch hot-shot requests in a timely, orderly fashion. Actively engage with customers to efficiently assess and fulfill their needs. Prepare invoices and accept payments using computer. Job Components: Promptly answer all incoming phone calls in a professional and friendly manner. Uses professional telephone etiquette when assisting customers. Dispatch hot shot drivers in a manner that will deliver the best and most efficient service possible. Create and process invoices Contact priority customers on a weekly basis to identify potential concerns/issues and monitor supply. Other duties as assigned Qualifications: High school graduate (or equivalent) Able to read, write and compute basic math Multi-line phone experience required. Excellent verbal communication skills required. Demonstrated use of professional phone etiquette required. Previous local commercial dispatching experience strongly preferred. Previous customer service experience is required. Working knowledge of computers and applicable systems is required. Demonstrated ability to multi-task, quickly transitioning from one function/task to the next. Uses critical thinking skills when prioritizing tasks or performing dispatching duties. Works with a high degree of accuracy and attention to detail Approaches tasks with a sense of urgency Must work effectively in a team environment Be able to occasionally lift and/or move up to 75 lbs. Scope Data: Works under general supervision and guidance Accountable for individual accuracy. Shared responsibility for outgoing inventory Work Environment: Exposed to battery warehouse conditions such as moving equipment, mechanical parts, fumes or airborne particles and toxic or caustic chemicals. Specific vision abilities include close vision, depth perception and ability to adjust focus. Regularly required to stand, walk, hear, talk, and use hands to grasp and handle objects. Must be able to occasionally lift up to 75 lbs. without assistance Ability to sustain extended periods of sitting, standing and walking throughout the day Prolonged use of computer and telephone Use of PPE required (steel toe boots, safety glasses, protective gloves, etc.) Note: We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us. Interstate Batteries provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Interstate Batteries complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Interstate Batteries expressly prohibits unlawful discrimination on the basis of age, race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, medical condition, genetic information, national origin, ancestry, disability (mental and physical), marital status, military status, veteran status, citizenship or any other characteristic protected under applicable local, state or federal law.

Join Our Team of HVAC Service Pros Today! Do you value professionalism and punctuality? Do you want to work with the best pros in the HVAC industry? If you are an individual who values a rewarding career and providing amazing customer experiences, you may be a match for our team. Opportunities for professional technicians and customer service professionals are now available across the country. JOB SUMMARY This position dispatches all service calls to ensure maximum scheduling efficiency without compromising client satisfaction. JOB DUTIES * Manages the dispatch board to keep field personnel on the move, servicing clients, and generating revenue * Makes every effort to compress call scheduling, effectively maximizing productivity and revenue * Notifies clients ahead of time without fail if the Technician is not going to arrive at their home within the scheduled time window * Re-schedules appointment times at client's convenience as necessary * Communicates with the Purchasing and Warehouse Coordinator to help arrange efficient delivery of parts to Technicians * Strictly adheres to the "Dispatching for Profits Priority Service Schedule" to ensure the right Technician is sent to the right appointment * Shares responsibility to ensure that all Technicians arrive at their designated appointments on time * Debriefs with Technicians upon completion of jobs to identify any outstanding client satisfaction issues * Enters equipment type and age information for systems into SuccessWare software system MINIMUM REQUIREMENTS * High school diploma or equivalent required * Must have good computer software skills * Prior customer service experience preferred

About Us We are a third-generation commercial HVAC contractor that serves the Mid-South region. Our skilled engineers and technicians design, install, service, and maintain the critical systems to help ensure clients' facilities are consistently comfortable, productive, and profitable. Job Summary WALKER-J-WALKER, INC. The HVAC Service Dispatcher is responsible for efficiently coordinating and scheduling service calls, dispatching technicians, and ensuring excellent customer communication. This role requires strong organizational skills, multitasking ability, and knowledge of HVAC systems to prioritize urgent service requests and optimize technician routes. #walker Essential Duties & Responsibilities Schedule and dispatch HVAC service technicians based on urgency, location, and technician availability Answer incoming customer calls, assess service needs Communicate effectively with customers, technicians, and management to ensure timely service delivery Monitor technician progress, adjust schedules in real-time for emergencies, provide updates to customers, enter p-card receipts and approve technicians time for Maintain detailed records of service calls, work orders, and technician assignments in dispatching software Handle customer complaints or concerns professionally and escalate issues when needed Qualifications Experience: 1+ years in dispatching Technical Knowledge: Basic understanding of HVAC systems, terminology, and service workflows Communication: Excellent phone etiquette and ability to interact with customers and technicians clearly Software Proficiency: Familiarity with dispatching software Organization: Strong multitasking and prioritization skills in a fast-paced environment Problem-Solving: Ability to think quickly and adjust schedules for emergencies or delays Prior HVAC industry experience is a plus Work Environment Office-based with occasional high call volumes Equal Opportunity Employer As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled Notice to Prospective Employees Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine. EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR's normal application process - it is probably fraudulent.

Monitors continuously the communications in the Dispatch office. Initiates responses to security incidents and channels information to approriate responders. Observes all CCTV monitors to ensure proper operation and to detect any illegal or inappropriate activity and alert patrolling security officers to same. Performs other duties as assigned. Responsibilities Documents all activities of Security officers, in dispatch log, clearly, concisely, and timely. Log all in-coming telephone or radio requests for service. Inspects and tests CCTV/DVR equipment to ensure proper functioning. Log and report any deficiencies to Lieutenant or Director using appropriate forms. Monitors CCTV images to detect any suspicious or inappropriate activity. If detected, dispatch closes officer to area to investigate and eliminate the activity. Provides courteous and friendly customer serve to any individuals entering the security office seeking assistance. Demonstrates superior telephone etiquette when answering telephone calls. Completes assigned goals. Requirements, Preferences and Experience Education Preferred: Some computer course work. Minimum: Knowledge, skills and mental development equivalent to completion of 4 years of high school, or an acceptable equivalent combination of education and experience. Experience Minimum: 1 year experience in a dispatcher or security setting. Special Skills Minimum: Basic computer literacy skills required.

Job DescriptionBenefits: 401(k) Dental insurance Health insurance Vision insurance 401(k) matching Competitive salary Dispatcher Description: The Office Manager will be responsible for employee files, staffing, A/R, A/P, payroll, compliance, and the financial needs of the company while ensuring that the company is on track to meet its financial goals. Responsibilities: Receive and manage incoming customer calls, emails, and service requests Schedule and dispatch plumbers to service calls based on urgency, location, and technician availability Prioritize emergency calls (leaks, burst pipes, no water, etc.) Coordinate daily routes to maximize efficiency and minimize travel time Communicate job details clearly to technicians (customer info, issue description, parts needed) Track technician locations, job status, and completion times Update customers with appointment times, delays, or schedule changes Enter and maintain accurate service records in dispatching or CRM software Assist with invoicing, work orders, and job documentation as needed Handle customer concerns professionally and escalate issues when necessary Work closely with technicians, management, and office staff to ensure smooth operations Ensure compliance with company policies and safety procedures Support after-hours or on-call scheduling when required Qualifications: High School diploma or equivalent. Strong customer service skills. Team player, energetic, positive attitude. Good time management skills. Problem solving skills, attention to detail. Previous administrative office experience. Excellent verbal and written communication. Must be self motivated and have a sense of urgency.

About Us We are a third-generation commercial HVAC contractor that serves the Mid-South region. Our skilled engineers and technicians design, install, service, and maintain the critical systems to help ensure clients' facilities are consistently comfortable, productive, and profitable. Job Summary WALKER-J-WALKER, INC. The HVAC Service Dispatcher is responsible for efficiently coordinating and scheduling service calls, dispatching technicians, and ensuring excellent customer communication. This role requires strong organizational skills, multitasking ability, and knowledge of HVAC systems to prioritize urgent service requests and optimize technician routes. #walker Essential Duties & Responsibilities Schedule and dispatch HVAC service technicians based on urgency, location, and technician availability Answer incoming customer calls, assess service needs Communicate effectively with customers, technicians, and management to ensure timely service delivery Monitor technician progress, adjust schedules in real-time for emergencies, provide updates to customers, enter p-card receipts and approve technicians time for Maintain detailed records of service calls, work orders, and technician assignments in dispatching software Handle customer complaints or concerns professionally and escalate issues when needed Qualifications Experience: 1+ years in dispatching Technical Knowledge: Basic understanding of HVAC systems, terminology, and service workflows Communication: Excellent phone etiquette and ability to interact with customers and technicians clearly Software Proficiency: Familiarity with dispatching software Organization: Strong multitasking and prioritization skills in a fast-paced environment Problem-Solving: Ability to think quickly and adjust schedules for emergencies or delays Prior HVAC industry experience is a plus Work Environment Office-based with occasional high call volumes Equal Opportunity Employer As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled Notice to Prospective Employees Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine. EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR's normal application process - it is probably fraudulent.

Summit School Services companies share a strong commitment to provide the highest level of transportation safety, quality transportation, outstanding customer service and positive employee relations. Our corporate headquarters, located in Lisle, Illinois, houses the administrative and corporate support functions for the organization. Our 250+ local customer service centers (CSCs) are supported by regional operations teams located throughout North America. Learn more at nellc.com. **Responsibilities:** + Directs and monitors daily assignments; schedules drivers, bus assistants, and assigns vehicles to ensure daily coverage of all routes, field trips, and charter work. + Ensures direct and indirect daily activities of drivers and bus assistants are assigned and accomplished on-time. + Communicates all relevant details of driving assignments to drivers to ensure proper execution. + Assist drivers with routing directions and directs them to perform special services when required. + Recommends appropriate disciplinary action, up to and including suspensions and/or discharge, for part-time staff for violations of company policies. + Responds to emergency calls, facilitates emergency response network, coordinates mechanical service repair, and assigns replacement buses and drivers when there is a problem on a route. + Notifies District and building personnel of all changes in route assignments, emergency situations, accidents, breakdowns or any other event that will disrupt service. + Maintains route documentation and records (relevant contract requirements, school information, student data, route changes, relevant maps, vehicle details, bus assignments, driver details) for the purpose of providing accurate and reliable information to customers and complies with district and state requirements. + Coordinates vehicle service and mechanical repairs with Maintenance Supervisor to assure uninterrupted service delivery. + Maintains high compliance to dispatch standard operating procedures. + Handles customer concerns and requests for information in an expeditious and professional manner. + Escalates unresolved issues to management as appropriate. + Exhibits the highest ethical best practices and personal integrity; Shares concerns about suspicious or inappropriate behavior with their supervisor or manager + Other duties as assigned Company name is: Durham School Services **Qualifications** + High school diploma or GED + Previous dispatch experience is preferred; + Knowledge of surrounding geographic area to ensure effective and efficient routing. Ability to organize and prioritize time to balance conflicting demands related to customer care and dispatching. + Ability to communicate effectively with colleagues and customers in fast-paced and/or stressful environment (interpersonal & telephone skills). + Ability to read and interpret documents and instructions from customers and other team members + Ability to perform work activities requiring cooperation and instruction + Ability to function in a fast-paced environment, under substantial pressure + Ability to work within the appropriate level of independence + Ability to problem solve + Ability to operate two-way and emergency radio systems + Ability to use office machines (fax, scanner, copier, zip drive, telephone system) + Ability to use Microsoft Office Program and computerized routing software. + Ability to work independently + Ability to read road and street maps + Ability to keep organized and accurate records relating to overall dispatch and routing responsibilities + Bi-lingual abilities a plus _We offer medical, dental, vision, basic life insurance coverage, holiday pay, and PTO accrual. Additionally, employees are able to enroll in a retirement savings plan. The pay rate range, along with most all of the other terms and conditions of employment, vary between different sites, geographical markets, customer/ contractual terms and positions._ _Summit has a zero-tolerance policy on conduct that is incompatible with its policies and values, including sexual exploitation and abuse, harassment, abuse of authority, and discrimination. Summit is committed to promoting the protection and safeguarding of all children and passengers._ _At Summit our goal is to be a diverse workforce that is representative of the communities we serve. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law._ _Summit LLC's independent subsidiaries and affiliates are an equal employment opportunity (EEO) employer_ _The pay rate range, along with most all of the other terms and conditions of employment, vary between different sites, geographical markets, customer/ contractual terms and positions._ **_Key Words_** : Dispatch, Dispatcher, Bus Dispatcher, Truck Dispatcher, Delivery Dispatcher, Transportation Dispatcher, Public Safety Dispatcher, Emergency Dispatcher, Radio Dispatcher, Station Dispatcher, Router, Route Writer, Route Planner, Trip Planner, Transportation Route Planner, School Bus Transportation, Student Transportation, Passenger Transportation, Public Transportation, Transit, CMF 88, 88M, 88N, 88Z Company name is: Durham School Services

About Us We are a third-generation commercial HVAC contractor that serves the Mid-South region. Our skilled engineers and technicians design, install, service, and maintain the critical systems to help ensure clients' facilities are consistently comfortable, productive, and profitable. Job Summary WALKER-J-WALKER, INC. The HVAC Service Dispatcher is responsible for efficiently coordinating and scheduling service calls, dispatching technicians, and ensuring excellent customer communication. This role requires strong organizational skills, multitasking ability, and knowledge of HVAC systems to prioritize urgent service requests and optimize technician routes. #walker Essential Duties & Responsibilities * Schedule and dispatch HVAC service technicians based on urgency, location, and technician availability * Answer incoming customer calls, assess service needs * Communicate effectively with customers, technicians, and management to ensure timely service delivery * Monitor technician progress, adjust schedules in real-time for emergencies, provide updates to customers, enter p-card receipts and approve technicians time for * Maintain detailed records of service calls, work orders, and technician assignments in dispatching software * Handle customer complaints or concerns professionally and escalate issues when needed Qualifications * Experience: 1+ years in dispatching * Technical Knowledge: Basic understanding of HVAC systems, terminology, and service workflows * Communication: Excellent phone etiquette and ability to interact with customers and technicians clearly * Software Proficiency: Familiarity with dispatching software * Organization: Strong multitasking and prioritization skills in a fast-paced environment * Problem-Solving: Ability to think quickly and adjust schedules for emergencies or delays * Prior HVAC industry experience is a plus Work Environment Office-based with occasional high call volumes Equal Opportunity Employer As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled Notice to Prospective Employees Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine. EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR's normal application process - it is probably fraudulent.

Description EFFECTIVE DATE: 01/01/2024 FLSA: Exempt JOB TITLE: Command Center Dispatcher DEPARTMENT: Transit Operations REPORTS TO: Superintendent of Operations and Command Center JOB FUNCTION: Dispatches specialized transportation vehicle operations through radio contact with vehicle operators. Responsible for communications through OMNI alert. ESSENTIAL DUTIES AND RESPONSIBILITIES: Maintains computer-radio communication system by updating computer data as required to provide interface between voice communication and system data. Performs routine analysis checks between voice and data system to insure proper functioning of entire communication system. Provides field supervisors, dispatchers, and other staff members with information necessary to perform their assigned responsibilities. Assists Reservationist and Scheduler when necessary. Advises coach operators, through two-way radio system communication, by providing instructions and information regarding scheduling, route changes, etc. Gathers and submits information on specialized transportation. Records late schedules and instructs operators in procedures to adjust schedules. Notifies police of accidents and prepares and files accident reports. Key contact person on the radio computer system maintenance. OTHER DUTIES AND RESPONSIBLITIES: Maintains adequate stock level of supplies necessary for computerized radio system. Trains personnel on the radio computer system as required. Prepares reports and enters data into computer. Assumes additional responsibilities as required. MINIMUM QUALIFICATIONS:Education: High School diploma or GED required Other: Minimum 6 months' experience as a bus and/or van operator. Must have a working knowledge of existing MATA route system and the street network of the Memphis area. Must be able to communicate effectively with co-workers and the public. Experience with Microsoft Office Suite necessary to perform job duties, typing speed of 35-40 wpm. Requires ability to handle numerous activities at one time. Ability to understand and interpret bus operator rules and regulations. Must be able to comprehend and learn to operate radio computer system within a 6-month period from entry into position. Must possess a Class B ("P" endorsement) Commercial Driver's License. Must be willing to comply with the company's Drug and Alcohol Policy. Regular and consistent attendance is required. Must always comply with safety and COVID protocols. Environment Extensive sitting is required while using office equipment such as computers, phones, printers, or fax machines. Some standing and walking during a normal workday will also be required as well as bending, stooping, kneeling, and crouching. Most work will be performed in inside working conditions but should be able to tolerate changes in building environments such as with or without air conditioning or heating. May be required occasionally to move up to 20 pounds by lifting, carrying, pushing, pulling or otherwise repositioning objects. Fingering and repetitive motions will be required for data entry, while picking items up or while filing. Able to express or exchange ideas with others accurately and at an easily audible volume through the use of spoken words. Able to receive detailed information through oral communication or by phone at usual speaking levels and differentiate between sounds in the environment. Close visual acuity to perform detail-oriented activities as well as acuity to perform activities at or within arm's reach with skill, control and accuracy such as preparing and analyzing data, viewing a computer screen or for significant reading of documents and other materials. The above description is intended to describe the general content, identify the essential functions, and set forth the requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.