Following routine procedures with general direction from the Director of System Operations, Dispatch Coordinators are licensed employees who coordinate with Maintenance Control, Crew Scheduling, and other departments on cancellations, consolidations, special stops, diversions, ferry flights, extra sections, and other matters of day-to-day operations.
Primary Job Responsibilities:
Coordinate with SOC Duty Manager, Maintenance Control, Crew Scheduling, and other departments on cancellations, consolidations, special stops, diversions, ferry flights, extra sections, and other matters of day-to-day operations.
Brief relieving Dispatch Coordinator of all operational problems/issues and weather conditions, MEL's etc.
Plan aircraft routings to maximize revenue and complete maintenance requirements.
Develop day-to-day strategies to deal with weather, mechanical, crew shortages, or other operational considerations.
Perform dispatcher duties.
Responsible for the daily archiving of the Sabre files.
May supervise the Dispatchers in the absence of SOC Duty Manager or the director of System Operations.
Maintain various files and ensure manuals revisions are completed in a timely manner.
Attendance is considered an essential responsibility.
Adherence to all company policies and procedures.
Requirements
* Must hold an FAA Aircraft Dispatcher Certificate and maintain aircraft dispatcher currency per the DTP.
* A minimum of two (2) years 14CFR Part 121 dispatch experience is required to be assigned as a Dispatch Coordinator.
$35k-43k yearly est. 6d ago
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Transport Dispatcher / Logistics Coordinator
Alsum Companies
Dispatcher job in Friesland, WI
Coordinate and schedule drivers and carriers for pick-up and delivery in a safe, efficient, and timely manner. This role supports daily transportation operations by ensuring shipments move smoothly while exceeding customer expectations. We are committed to continuous improvement, outstanding service, and winning together as a team.
Requirements
ESSENTIAL DUTIES AND RESPONSIBILITIES :
Utilize transportation management software to schedule and assign drivers and carriers
Track vehicle movement to ensure efficient and timely deliveries
Schedule delivery and pickup appointments
Dispatch drivers and communicate route and load details
Broker shipments as needed to meet customer and operational demands
Coordinate and track shipments, providing timely updates to shippers, receivers, and customers
Manage load documentation, including bills of lading, rate confirmations, and invoices
Monitor market trends and industry conditions to support competitive pricing and solutions
Ensure compliance with all federal and state transportation regulations, including DOT and Hours of Service rules
Provide administrative and operational support to the Transportation office
Perform other related duties as assigned
REQUIREMENTS :
Education and Experience
High school diploma or equivalent required
Prior dispatching or transportation operations experience preferred (trucking industry a plus)
Working knowledge of DOT regulations and Hours of Service compliance
Required Skills and Abilities
Strong computer skills, with advanced proficiency in Microsoft Excel
Excellent written and verbal communication skills
Ability to multitask and prioritize in a fast-paced environment
Highly organized with strong attention to detail and follow-up skills
Ability to work effectively amid frequent interruptions
Self-motivated with the ability to work independently
Physical/Environmental Demands
Prolonged periods sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times.
Qualification Requirements: To perform this job successfully, an individual must perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
We are an Equal Opportunity Employer and a Drug Free Workplace
$34k-44k yearly est. 4d ago
911 Dispatcher/Telecommunicator (Full Time)
Outagamie County, Wi 4.0
Dispatcher job in Wisconsin
As part of the Outagamie County Sheriff's Office the Telecommunicator is involved in all aspects of public safety in Outagamie County. Our mission is to work in partnership with our community and other public service agencies to protect and serve the citizens of Outagamie County. Our Communications Center is a fast-moving dynamic team where success is defined by public and responder safety. If you're passionate about public safety and helping those in emergencies, we need dedicated professionals to join us and make an impact in our community.
A current employee stated, when asked, "What makes Outagamie County and your department stand out as an employer? What makes Outagamie County and the communication center stand out as an employer is its strong leaders, positive culture, and meaningful work. Our new director Kati Stahmann along with Sheriff Kriewaldt are strong leaders who are always receptible to any comments, questions, or concerns. Our motto in the communication center is to always be kind and instill a positive work environment. Every day we go home knowing we helped someone no matter how big or small!"
Watch this link as our new 911 Center is open! ***************************************************************************************************************
This is a full-time position that works a 49-day schedule rotation. 5 on 3 off, 5 on 3 off, 5 on 3 off, 5 on 4 off, 4 on 4 off, 4 on 4 off in perpetuity. Weekends and holidays are required. Shifts are 10 hours long. They are: 04:00-14:00, 08:00-18:00, 13:00-23:00, 18:00-04:00, 22:00-08:00. Shifts are picked once a year. Every October Telecommunicators submit their preferred shift(s) and management assigns the shifts based on seniority. After the shift is assigned the Telecommunicator works their assigned shift for the following calendar year from January 1st until December 31st. Outagamie County cannot guarantee a particular shift for any Telecommunicator or applicant.
Outagamie County offers a comprehensive benefits package. To learn more today please visit: ******************************************************************** The following duties are most critical for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.
* Answers 911 emergency phone calls, dispatching appropriate police, fire, medical, or other emergency units.
* Answers non-emergency calls, providing information to caller.
* Accesses computerized information, retrieving and analyzing data and providing to staff.
* Maintains radio contact with law enforcement, fire, and ambulance units within Outagamie County.
* Operates the Time System and personal computer in a proficient manner to obtain driver information, vehicle registration, warrants, etc.; properly interprets records; provides information to officers.
* Monitors alarm and weather systems, dispatching staff accordingly.
* Provides Emergency Medical Dispatch service to callers until emergency units arrive.
* Maintains and updates records, including all components of the 911 database.
* Reports necessary maintenance and operational needs to appropriate personnel, following department guidelines.
* Maintains regular and predictable attendance, works overtime/extra hours as required.
* High school diploma or GED equivalent.
* Valid Wisconsin driver's license.
* Telecommunicator Certification course desired.
* Law, Fire, or EMS background desired.
* Any combination of education or experience that provide knowledge, skills, and abilities to perform duties.
* Knowledge of computer software applications.
* Ability to maintain composure and exercise good judgment in emergency situations.
* Demonstrated reliability in attendance and flexibility to work hours.
* Ability to work semi independently and make sound decisions using good judgment.
* Ability to type accurately.
* Ability to multi task in a fast paced environment.
* Knowledge of geographical area of Outagamie County and Fox Cities.
* This position is very rewarding if you have the desire to help those in your community and those that serve your community. There are overtime requirements associated with this position as we cover around the clock 24/7.
$37k-46k yearly est. 52d ago
911 Communications Dispatcher
Marathon County Social Services 3.7
Dispatcher job in Wausau, WI
Worker Sub-Type:
Regular
Scheduled Weekly Hours:
Key position responsible for receiving, evaluating and acting upon information and requests concerning public safety and law enforcement. Works with computer-aided equipment and a multi-agency enhanced 911 system to dispatch law enforcement, ambulance, and fire services throughout Marathon County. Employees work 11.25 hour shifts with every other Friday, Saturday and Sunday off. This schedule is subject to change based on department needs. All work schedules include weekends and some holidays.QUALIFICATIONS:
High school graduation or equivalent and the ability to speak clearly, remain calm in stressful situations, and perform multi-task responsibilities required.
Related education, training, and certifications (CPR, First Responder, TIME) desired.
911 emergency dispatch, EMT, First Responder, fire department, related dispatch/military/customer service, or other related experience also desired.
Ability to speak Hmong or Spanish helpful.
Possess a good reputation and background that will withstand pre-appointment investigation.
Ability to successfully complete testing including a job-related simulated dispatch test.
Candidates offered employment will be required to pass a hearing test, drug screen, and psychological assessment.
EXAMPLES OF WORK PERFORMED:
Operates an enhanced 911 multi-agency system to do computer aided dispatch of patrol, fire, and ambulance units throughout Marathon County.
Receives requests for emergency assistance and/or complaints from the public; dispatches patrol officers and/or originates calls for emergency services such as fire, ambulance, wreckers, etc.
Issues local weather watches and/or warnings in response to inclement weather information received from the National Weather Service or certified weather spotters.
Dispatches proper emergency services for surrounding communities.
Operates console for non-administrative radio traffic plus the general Sheriff's Department phone system; relays messages to proper personnel or provides necessary information.
Operates TIME system for Department of Transportation, Crime Information Bureau, and National Crime Information Center.
Utilizes computerized business security files and phone lists and makes required changes on service area maps as needed.
Develops solutions to work issues that add value for our customers.
Participates in establishing professional development goals that are supportive of broader County goals.
Maintains regular and predictable attendance; works extra hours as required.
Performs related work as required.
KNOWLEDGE, SKILLS & ABILITIES:
Knowledge of approved principles and practices of law enforcement work plus applicable laws and ordinances.
Ability to make immediate decisions in dispatching patrol units and handling complaints.
Skill in exercising independent and appropriate judgment in emergency situations and act quickly and calmly in applying appropriate techniques.
Ability to receive and disseminate information in a calm, clear, and accurate manner, particularly during highly stressful situations.
Ability to deal courteously, yet firmly and effectively, with the public in both adversary and non-adversary situations.
Ability to refer communications to proper personnel within the department.
Ability to use a computer to accurately log law enforcement, emergency, and non-emergency administrative radio communications plus telephone calls.
Ability to operate computer-aided dispatch equipment, teletype, switchboard, and computer terminal.
Understands the County's and department's mission, core values, plans, and priorities for the future.
Ability to contribute to a positive work culture that fosters excellent customer service and teamwork.
COMPENSATION:
Initial Hire Rate: $27.61/hour
Candidates with prior experience may qualify for lateral entry up to $29.01
Also provided is our comprehensive employee benefits package: County Benefits
SELECTION PROCEDURE:
The selection of successful candidates may be made by assessment of related education and experience, criminal record check, oral interview, extensive background investigation including fingerprint check, review of references, and/or other job-related selection procedures.
Candidates who are offered employment will be required to satisfactorily complete a hearing examination, psychological assessment, and drug screen paid for by the County.
Special Accommodations:
Marathon County will make arrangements to furnish appropriate auxiliary aids and services where necessary and reasonable to afford an individual with a disability the opportunity to participate in the recruitment process. Please notify the Employee Resources Department office or phone ************** to request special accommodations prior to the application deadline.
Notice to Applicants:
Wisconsin Statutes, Sections 19.36 (7), 64.09 (5), and 64.11 (7) require public employers to treat the following items as a public record: Each applicant's application, records, recommendations, and qualifications except as provided in Section 19.36 (7), Wis. Stats. that allows the identity of an applicant to remain confidential if the applicant requests in writing that the County not provide access to this information. If you choose not to have this information become a public record, you must make such a request in writing to the Employee Resources Department. If you become a finalist for the position, your identity may be disclosed as required by law
$27.6 hourly Auto-Apply 22d ago
911 Dispatcher
Door County Wisconsin
Dispatcher job in Sturgeon Bay, WI
This position supports Door County's emergency response infrastructure by operating critical communications equipment to dispatch police, fire, and emergency medical services. The role requires exceptional focus, decision-making under pressure, and technical proficiency in order to ensure prompt and accurate public safety responses. Work is performed in a 24/7/365 communications center which includes nights, weekends, and holidays.
Essential Duties & Responsibilities
Receives and routes emergency and non-emergency calls using telephone and computer-aided dispatch systems; prioritizes based on urgency and nature of the situation.
Dispatches appropriate law enforcement, fire, or emergency medical personnel using radio systems in compliance with FCC regulations.
Provides effective and professional communication with distressed callers to gather essential information, offer reassurance, and provide critical pre-arrival instructions when applicable.
Monitors ongoing incidents to relay critical updates, track unit status, and ensure accurate documentation in real-time.
Utilizes geographic knowledge and mapping tools to verify locations and direct responders efficiently.
Operates and maintains entries in the TIME System, including warrants, restraining orders, missing persons, and stolen property, ensuring compliance with state and federal protocols.
Maintains and interprets teletype communications and administrative messaging to support interagency coordination, which includes the National Weather Service
Participates in mandatory training sessions and meetings to maintain certifications and stay current on protocols and system updates.
Maintains records and logs consistent with departmental procedures, ensuring accuracy, confidentiality, and completeness.
Key Competencies & Skills
Communication: Clearly and calmly conveys information to callers and first responders, often under stressful and time-sensitive conditions.
Multitasking: Manages multiple calls, data systems, and radio communications simultaneously with high accuracy.
Problem Solving: Analyzes incoming information rapidly and determines appropriate dispatch actions with and without direct supervision.
Technical Proficiency: Operates dispatch consoles, radios, computer-aided dispatch and proprietary software with accuracy and efficiency while responding to real-time events.
Emotional Resilience: Maintains composure and decision-making ability in high-stress, emergency situations with callers and interagency personnel.
Attention to Detail: Accurately records data and ensures consistency across systems while responding to real-time events.
Required Education & Experience
High school diploma or equivalent.
Valid driver's license.
Ability to type a minimum of 31 words per minute, verified by a standard keyboarding test.
Ability to obtain Certified Pulmonary Resuscitation (CPR) certification within six (6) months of hire.
Must obtain Basic and Advanced TIME System certifications within one (1) year of hire and maintain active status.
Successful completion of the 911 dispatch field training and evaluation program within six (6) months of hire.
Preferred Education & Experience
Previous experience in emergency dispatch or public safety communications.
Additional certifications in public safety telecommunications or Emergency Medical Dispatch (EMD) certified.
Physical & Work Environment Requirements
Work is performed in a secure, climate-controlled emergency communications center. The position involves prolonged periods seated at a console station using dispatch systems, performing keyboard entry, and communicating with others by phone and radio. Duties also require standing, bending, and walking within the work area. Employees must be able to read and interpret information on computer screens and dispatch equipment, and to perceive and respond to audible signals and spoken information. The role may involve minimal discomfort from noise or extended sitting and may occasionally require lifting items up to 20 pounds, such as documents or small equipment, with or without reasonable accommodation.
Emergency Response Statement
In an effort to provide for continuity of County government and to cope with the problems of the emergency, you may be required to work during a proclaimed state of emergency, consistent with Sec. 323.14, Wis. Stats. and County emergency management plans and programs.
Equal Opportunity Statement
Door County is an equal opportunity employer. We welcome and encourage applications from all qualified individuals, regardless of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, or veteran status.
Disclaimer
The above is intended to describe the general content of the requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. They may be subject to change at any time due to reasonable accommodation or other reasons.
$35k-47k yearly est. 19d ago
Dispatch - Telecommunicator
Job Summary: This
Dispatcher job in Shawano, WI
This is a non-sworn position requiring the performance of tasks associated with communications and records. This position is frequently intellectually demanding. It is a position in which the individual may be required to function as part of a cohesive unit or act independently in performing assigned tasks. While an individual in this position normally performs tasks at the direction and under the supervision of a Shift Supervisor, a Telecommunicator must be able to exercise independent judgment and performs tasks in the absence of supervision, especially in emergency situations.
Essential Duties and Responsibilities:
-Operation of two-way radio equipment for direct communication with law enforcement officers including emergency frequencies and testing of the same.-Operation of the countywide emergency paging system for severe weather and dispatching of emergency services.-Operation of the County E911 system.-Operation of the T.I.M.E system, telephone system, FAX machine and hearing-impaired equipment.-Operation of the Law Enforcement computer software program(s) i.e. Computer Aided Dispatch (CAD) module, Jail module and Records module and etc. and entry and modification of complaints and accident information in the computer system.-Entry, validation and removal of warrants, stolen property, restraining orders and missing persons in the Wisconsin T.I.M.E. system.-Receive and evaluates emergency and non-emergency calls.-Provides pre-arrival instructions as needed for emergency calls.-Coordinate activities between Law Enforcement, Ambulance and Fire units as well as other county departments and outside agencies.-Assist with on-the-job training of new Dispatchers.-Relays information to the public when requested.-Perform related work as required.REQUIREMENTS:-High School Diploma or GED.-The Sheriff's Department operates 24 hours a day, 7 days a week. The Dispatch position works 9-hour shifts, 5 days on and 3 days off on a rotation. It is a requirement to work weekends, holidays, day, afternoon and night shifts. -Ability to keyboard/type 40 words per minute.-Experience and/or training in telecommunications, data entry, or related fields are desirable, but not required as a condition of employment.
$37k-50k yearly est. 13d ago
Police-PT 911 Dispatcher
The City of Watertown 3.8
Dispatcher job in Watertown, WI
PT 911 Dispatcher-Telecommunicator-Police Department
The Watertown Police Department is accepting applications to fill two (2) Part-Time 911 Dispatcher - Telecommunicator position and establish an eligibility list.
SALARY AND BENEFITS:
Starting pay is $26.19 per hour. We cannot offer benefits for part-time positions. Part-time dispatchers fill in on an as-needed basis for both AM and PM dispatch shifts. Part-time hours are posted on a monthly basis and short-notice opportunities may arise.
QUALIFICATIONS:
U. S. Citizen, at least 18 years of age, with a valid Wisconsin driver's license.
High School graduate or HSED equivalent;
Prior Police Dispatch Experience MANDATORY;
Ability to keyboard/type at a high competency level; possess or have the ability to obtain certification in emergency dispatch techniques as approved by the state and an equivalent combination of education, experience and training which provides the ability to: make accurate decisions quickly, learn and apply public safety regulations, operate sending-receiving radio console, speak clearly and concisely and without panic, deal with the public in a courteous and tactful manner, remain in control in emergency situations, work independently, multi-task, complete arithmetic computations, carry out orders with precision and speed, and have knowledge of office practice and procedures. Applicants must successfully complete each stage of the recruitment and hiring process, then successfully complete the dispatch field training program after hire.
The ideal applicant will have a genuine desire to interact with citizens and cooperatively identify and solve problems in an effort to reduce crime and disorder in the community.
Continuous Application Process. Applicants must complete and submit the online application for Part-Time dispatcher. The application can be located on the City of Watertown website: ******************************************** , under the careers tab. Applicants must complete all parts of the application process. Falsifications, omissions, or misrepresentations of any information on the application or during any part of the hiring process shall be grounds for rejection of that applicant or termination of employment.:
Complete ApplicantPro online forms, answering all questions
Submit copy of High School Diploma or equivalent and college transcripts (if applicable) via ApplicantPro, or email to ************************
Oral Interview by group panel
Submit signed Authorization for Release of Information
Written exam/skills testing
Interview with the Chief of Police
Personal History Statement completed and signed
Background Investigation
Conditional Offer of Employment
Medical, Psychological and Drug Testing
CLICK/TAP the "Full Job Description" button below to obtain the necessary forms
Any questions on the hiring process may be directed to Captain Jon Caucutt, ************, or ************************
The City of Watertown is an Equal Opportunity Employer
Job Posted by ApplicantPro
$26.2 hourly 9d ago
Dispatcher
Ambulnz 3.9
Dispatcher job in Madison, WI
Title: Dispatcher
Hourly Rate: $20 - $21 per hour
Hourly Rate (With Night Differential): $22 - $23 per hour
Employment Type: Full Time
Schedule: 6:00 am - 6:00 pm
Full-Time Benefits: Medical, Dental, and Vision (with company contribution), Paid Time Off (PTO), 401K, and Weekly Pay.
About Ryan Brothers Ambulance by DocGo:
DocGo is leading the proactive healthcare revolution with an innovative care delivery platform that includes mobile health services, population health, remote patient monitoring, and ambulance services. DocGo disrupts the traditional four-wall healthcare system by providing high quality, highly affordable care to patients where and when they need it. DocGo's proprietary, AI-powered technology, logistics network, and dedicated field staff of over 5,000 certified health professionals elevate the quality of patient care and drive efficiencies for municipalities, hospital networks, and health insurance providers. With Mobile Health, DocGo empowers the full promise and potential of telehealth by facilitating healthcare treatment, in tandem with a remote physician, in the comfort of a patient's home or workplace. Together with DocGo's integrated Ryan Brothers Ambulance medical transport services, DocGo is bridging the gap between physical and virtual care.
Responsibilities:
Coordinate the work and activities of EMTs and Paramedics.
Conduct yourself in a courteous, helpful, and professional manner at all times when dealing with patients, co-workers, supervisors and/or the public
Receive, prioritize, and dispatch calls in CAD system
Provide top tier customer service to medical facilities, the public, and our employees
Gather and verify billing information including full patient demographics, insurance information, eligibility, and authorization required by insurance, medical necessity, and payers
Maintain professional demeanor in office and while on the phone with customers
Dispatch ambulances to scheduled runs to ensure appropriate medical level of transport care to area facilities
Intake a large call volume and triage to determine appropriate level of care and coordinate transport
Display knowledge of appropriate medical terminology and conditions
Excellent verbal communication skills.
Perform other duties as required/assigned.
Qualifications:
High school diploma or general education degree (GED)
Ability to type 30+ words per minute with experience in data entry
Outstanding organizational and multitasking abilities
Active listener with excellent communication skills
Comfortable working in a fast-paced environment and able to pivot work focus as priorities shift, based on the needs of the business
Proficient in English (oral and written)
Proven experience as a dispatcher in a relevant field
(preferred)
EMS/Clinical background (preferred)
Tech-savvy with knowledge of computer aided dispatch software (CAD)
(preferred)
EEO/AAP Statement: DocGo is an equal opportunity employer. We acknowledge and honor the fundamental value and dignity of all individuals. We pledge ourselves to crafting and maintaining an environment that respects diverse traditions, heritages, and experiences. DocGo is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
The above-noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the applicant a general sense of the responsibilities and expectations of this position. As the nature of business demands change so, too, may the essential functions of the position.
$22-23 hourly Auto-Apply 60d+ ago
Public Safety Dispatcher - full-time, 2nd shift, Rotating weekend schedule
CWI Landholdings 3.0
Dispatcher job in Milwaukee, WI
At Children's Wisconsin, we believe kids deserve the best.
Children's Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country.
We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today.
Please follow this link for a closer look at what it's like to work at Children's Wisconsin:
***********************************
Job Summary Operates access control, alarm, video surveillance, MedGas and fire monitoring, two-way radio, intercom, telephone and emergency line, overhead announcement, computer assisted dispatch (CAD), and other systems and devices in Public Safety Dispatch. Responds to emergency situations by dispatching appropriate internal or external personnel. Collaborates with Hospital Operators during emergency and normal operations. Writes, prepares and maintains records, logs, instructions or other documents. Performs general office tasks or other duties as assigned. Essential Functions - Assists in the response to emergency situations of various types at all Children's Wisconsin locations. Responses generally involve dispatching available resources as appropriate and supplying information or obtaining additional support resources for those responders. - Collaborates directly with Public Safety Call Center Operators when responding to emergencies to include sharing information, coordinating emergency notifications, etc. Supports Public Safety Call Center Operators during normal operations as appropriate. - Monitors a wide variety of security, safety or environmental systems for trouble or alarm conditions that require notification or response. - Writes log entries or routine reports to document monitoring and dispatch events or Public Safety staff activities. - Prepares instructions, manuals, memos or other forms of communication for successful department operations. - Performs other related general office or record keeping tasks, such as answering phones and relaying messages, operating computer applications, distributing memos, reviewing paperwork for revision or update and filing; includes the proper handling of confidential information. - Maintains current knowledge of CW policy and procedures and department Standards of Work (SOW) through regular and timely independent review of internal communication including emails, Newsbreak and attendance at relevant meetings. Education: - High School graduate or Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED) required Experience: - 1+ years Experience as a customer service call-center operator or similar capacity required - 2+ years Experience as a Dispatcher in Security, law enforcement or 9-1-1 operator preferred Knowledge, Skills and Abilities - Ability to read and write in order to review and complete required forms and perform various record keeping activities - Excellent interpersonal, written, and verbal communication skills are essential for effectively engaging with the public, hospital staff across various departments, and external agencies, sometimes under high-pressure sensitive situations. - Basic computer skills to utilize current and future equipment and systems (PC software applications, Microsoft Word, Excel, Access, Hospital software applications, EPIC, Computer Assisted Dispatch (CAD), Surveillance Systems, Incident Reporting, etc.) - Analytical and multi-tasking skills necessary in order to prioritize life safety issues and assign appropriate resources in an emergency and under stressful conditions. Required for All Jobs: - This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that may be requested in the performance of this job. - Employment is at-will. This document does not create an employment contract, implied or otherwise.
Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.
Certifications/Licenses:
$31k-42k yearly est. Auto-Apply 8d ago
Dispatcher
Kobussen Buses 4.1
Dispatcher job in Shawano, WI
We are seeking a highly organized and detail-oriented Dispatcher to oversee the coordination of bus routes, drivers, and schedules. The ideal candidate will ensure efficient and safe transportation for students while maintaining communication with drivers, school staff, and parents. This role requires excellent problem-solving skills, strong communication abilities, and the capacity to manage multiple tasks under time-sensitive conditions. Kobussen Buses is a third-generation, family-owned transportation company with over 1,100 employees. Join our team today and experience meaningful work with competitive pay.
Key Responsibilities:
Schedule and assign bus routes to ensure timely student transportation.
Make driver substitutions as necessary. Ensure substitutes are instructed on routes and are given complete route information.
Monitor radio communications and provide real-time support to drivers.
Adjust schedules and routes in response to traffic conditions, weather, or emergencies.
Maintain accurate records of driver assignments and route changes.
Assist with preparing payroll.
Respond to inquiries from parents, school officials, and transportation staff regarding schedules and delays.
Collaborate with school administrators and transportation staff to resolve issues.
Ensure compliance with safety regulations and school district policies.
Assist in training new drivers on route procedures and communication protocols.
Utilize transportation software and GPS tracking systems to monitor bus locations.
Document and report any incidents, accidents, or maintenance needs promptly.
Acquire and maintain a CDL license with S and P endorsements.
Fill in as a school bus driver when necessary.
Perform other duties as assigned.
Qualifications
High school diploma or equivalent required; additional training in transportation management is a plus.
Prior experience in dispatching, transportation coordination, or a similar role is preferred.
Considerable knowledge of the demographics of the service area.
Excellent verbal and written communication skills.
Excellent customer service skills.
Ability to acquire and maintain a CDL license with S and P endorsements and drive school bus.
Proficiency in using dispatch software, GPS tracking systems, and Microsoft Office applications.
Ability to multitask and work efficiently under pressure.
Strong problem-solving skills and attention to detail.
Proficiency in math skills.
Availability to work early mornings, evenings, or emergency shifts as needed.
Physical Requirements:
Ability to remain seated for extended periods while monitoring dispatch systems.
Capability to operate a computer, radio, and other office equipment.
Ability to lift up to 25 pounds.
Work Environment: This position operates primarily in an office setting with regular interaction via radio and phone with drivers and school personnel.
Kobussen Buses Ltd is an equal opportunity employer and does not discriminate based on protected characteristics including, but not limited to, race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
$34k-43k yearly est. 19d ago
Police Dispatcher
University of Wisconsin Stout 4.0
Dispatcher job in Oshkosh, WI
Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process.
Position Title:Police DispatcherJob Category:University StaffEmployment Type:RegularJob Profile:Police Dispatcher IIJob Duties:
The UWOPD Dispatcher position evaluates and acts upon information and knowledge regarding safety, law enforcement and the University in general. This position is responsible for communication via radio, Mobile Data Computer (MDC) terminal, telephone, written correspondence, computer programs and chatting and in-person conversation & customer service. This position coordinates emergency and non-emergency communication between the UW Oshkosh Police Department and other campus departments, law enforcement agencies, fire departments, emergency medical units and other agencies. This position is also responsible for monitoring alarm panels, numerous radio frequencies, and acts as the after-hours emergency contact for the campus community.
The UWOPD offers training opportunities to those who express interest in areas outside their daily duties, but also meet the needs of the Police Departments operations.
In addition, the position is responsible for maintaining the computerized police record keeping system, ensuring accuracy in all entries, providing dispatch training to all dispatchers and officers, and ensuring security measures are being met with regards to confidential information and record retention.
This position is eligible for Night Differential Pay for time worked between 6:00 PM and 6:00 AM. If interested in learning more about this please review UW System Administrative Policy 1277.
Key Job Responsibilities:
Troubleshoots, triages, and escalates issues according to established policies and procedures
Documents incidents accurately and adheres to all applicable policies, rules, and regulations
Trains new dispatchers, manages training task updates, and provides training and coaching weekly reports. Assists in ensuring training initiatives are completed
Maintains complex records of information in directories and alarm databases, ensures continuity of operations plans, and ensures other resources are accurate and up-to-date
Assists with leading and coordinating projects
Communicates effectively and provides accurate and detailed instructions to all types of audiences in high stress emergency situations
Operates police radios, phone consoles, and various equipment and technologies to receive and processes requests and information from institutional affiliates, law enforcement, and other public safety agencies
Schedules logistics and secures resources for response to emergency incidents for the institution
Department:
University Police Department
Compensation:
Starting at $19.00 per hour and commensurate with experience.
Required Qualifications:
High school diploma or equivalent.
At least 2 years of experience in a customer service-related position.
Knowledge and experience in the use of Microsoft Office (i.e. Word, Excel, Outlook, etc.)
Proven ability to perform varied tasks quickly, accurately and simultaneously while under stress.
Proven ability to recognize and protect confidential information
Must have a positive attitude and be proactive and team oriented.
Demonstrated ability to accurately detect and interpret essential visual and auditory signals required for safe and effective job performance while maintaining focus in environments with varying noise levels.
Commitment to demonstrating resilience, adaptability, and cultural competency in serving a diverse campus community.
Preferred Qualifications:
Associate degree or higher college degree
Prior experience in a dispatch center or a communications center capacity.
Knowledge of the TIME system procedures and DOT/NCIC/CIB polices and guidelines.
Some knowledge of Police authority, judicial procedures, and law enforcement reporting requirements
Ability to operate communications systems, including two-way radio dispatch equipment, multiple-line telephone systems, MDC systems, and alarms systems.
How to Apply:
Applicants must submit the following documents using the online application:
Cover Letter
Resume
TO ENSURE CONSIDERATION: Applications received by January 4, 2026 are ensured full consideration. Applications received after that date may be given consideration at the discretion of the search committee. Application materials will be evaluated and the most qualified applicants will be invited to participate in the next step of the selection process. Incomplete and/or late application materials may not receive consideration.
If you have questions regarding this recruitment, or if you are not able to complete the application online due to a disability or system problem, please contact the Office of Human Resources.
Contact Information:
For questions regarding your application and additional options to apply, contact Human Resources at ********************* or ************
Legal Notices:
Reasonable Accommodations
UWO provides reasonable accommodations to qualified individuals with disabilities who are employees or applicants for employment. Employment opportunities will not be denied because of the need to make reasonable accommodations for a qualified individual with a disability. If you need assistance or accommodation in applying because of a disability, please contact ****************** or ************. This job announcement and other material on this site will be made available in alternate formats upon request to an individual with a disability.
Confidentiality of Applicant Materials
UWO is a State agency and subject to Wisconsin's Open Records Law. UWO will not, however, reveal the identities of applicants who request confidentiality in writing except as may be required by Wisconsin's Open Records law. In certain circumstances, the identities of "final candidates" and/or the identity of the appointed applicant must be revealed upon request.
CBC & Reference Check Policy
All candidates for employment are subject to a pre-employment screening which includes a criminal background check, work authorization, and verification of education. It will also require you and your references to answer questions regarding sexual violence and sexual harassment.
Annual Security and Fire Safety Report (Clery Act)
For the UWO Annual Security and Fire Safety Reports (i.e., Clery Report), which includes statistics about reported crimes and information about campus security policies, see ************************** or call UWO Police Department, at ************** for a paper copy.
UW is an Equal Opportunity Employer
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, status as a protected veteran, or any other bases protected by applicable federal or State law and UW System policies. We are committed to building a workforce that represents a variety of backgrounds, perspectives, and skills, and encourage all qualified individuals to apply.
$19 hourly Auto-Apply 46d ago
Corrections Communications Operator
State of Wisconsin
Dispatcher job in Madison, WI
The DOC Electronic Monitoring Center provides electronic monitoring services to the Division of Community Corrections, Division of Juvenile Corrections, local law enforcement, and county human services agencies. This position participates in the operation of the 24 hour/7 days a week statewide Corrections Electronic Monitoring system. This system contains confidential and detailed information on approximately 2,000 offenders and electronically tracks their movements in and out of their residences to treatment and employment settings. This position has responsibility for providing detailed offender information to probation and parole field agents, county organizations, DOC administrative staff, as well as correctional and law enforcement agencies at the County, State and Federal levels.
Salary Information
This position is in pay schedule/range 02-11 with a starting pay rate of $22.31/hour, plus excellent benefits. Pay on appointment for current state employees may vary according to the applicable pay transaction provisions of the Compensations Plan, Wisconsin Administrative Code, and statutes. A twelve-month probationary period is required.
In addition to meaningful and rewarding work, we offer a competitive benefits package featuring:
* Substantial leave time including at least 3.5 weeks of vacation to start, nine paid holidays, and ample accrued sick time that rolls over each year.
* Insurance: Excellent and affordable health, dental, vision, and life insurance.
* An exceptional pension plan with employer match and lifetime retirement payment
* An optional tax advantaged 457 retirement savings plan
* DOC is a qualifying employer for the Public Service Loan Forgiveness program.
* The Well Wisconsin Program helps participants set health and well-being goals, track progress, stay motivated, and earn incentives.
* Our Employee Assistance Program that offers employees and their immediate family dependents a variety of tools, resources, and professional consultation services to support their health, goals, and overall well-being
To help you understand what your benefit package would be worth, please see the Total Rewards Calculator here.
Job Details
Applicants must be legally authorized to work in the United States (i.e. a citizen or national of the U.S., a lawful permanent resident, or an alien authorized to work in the U.S. without DOC sponsorship) at the time of application. The Department of Corrections will conduct criminal background checks on applicants prior to selection. Upon hire, all new DOC employees are subject to fingerprinting.
Corrections Communications Operator receive and provide information, directives and messages to stakeholders over phone and electronic communications. Successful candidates must be able to clearly hear and understand words over the phone with distractions, distortions and background noise, with or without accommodation.
Corrections Communications Operator workstations include multiple computer monitors displaying a variety of computer systems at the same time. Successful candidates must have the ability to view and read multiple computer monitors at the same time, with or without accommodations for extended periods of time.
As public safety employees, remote work is not an option for these positions.
Shift Options:
Positions are full-time. Shift preferences will be discussed during the interview process. Shift times are first shift (0630-1630); second shift (1300-2300) and third shift (2200-0800).
This position requires employees to be ordered to work additional 8-hour shifts. The ability to work an additional 8-hour shift is an essential function of the position. The operation is 24 hours/7 days on 3 shifts.
Qualifications
Minimally qualified candidates will have:
* Education, training, and/or experience working with computer programs such as Microsoft Office Suites (Word, Excel, Outlook) and utilizing them to create reports, analyze data, and data entry
* Education, training, and/or experience interpreting and communicating policies, procedures, and information to various audiences (supervisor, law enforcement, public, etc.)
* Excellent customer service, problem solving, and communication skills
How To Apply
To apply, click on "Apply for Job" to start the application process. Follow the steps outlined in the application process and submit your application.
Permanent classified state employees who are eligible for consideration (transfer or voluntary demotion) should complete the application as described above by the stated date. Apply through the "Careers" tile on your ESS Portal.
The State of Wisconsin is proud an Equal Opportunity and Affirmative Action employer. We are committed to provide equal employment opportunities to all applicants from all backgrounds . We consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations to applicants and employees with disabilities.
The State of Wisconsin offers a special program for qualified veterans with a 30% or greater service-connected disability. If you are a qualified veteran, please visit the Veterans Employment page for application instructions to be considered for the Veterans Non-Competitive Appointment program. Once determined eligible, please send a follow up email with the HR Specialist below to indicate interest in this job announcement.
Questions can be directed to Jamie Leslie, Human Resources Assistant - Advanced, at *****************************.
Deadline to Apply
Online applications will be accepted on an ongoing basis until the needs of the department are met. We anticipate using this Job Opening Until: July 12, 2026, at which time we will continue recruiting with a new Job Opening. Applications are processed every week, usually on Thursdays.
For general wisc.jobs user information and technical assistance, please see the wisc.jobs Commonly Asked Questions page. Also, some users report better performance when using the Chrome browser.
$22.3 hourly 17d ago
Emergency Telecommunicator
St. Croix County 3.8
Dispatcher job in Hudson, WI
This position provides assistance to the public in dispatching Police, Fire, or Emergency Medical Services; and to provide responsive, courteous and efficient service to County residents and the general public in the Emergency Communication Center.
ESSENTIAL FUNCTIONS:
The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. To perform this job successfully, an individual must be able to perform each duty satisfactorily. Other duties may be required and assigned.
Using a computer aided dispatch system, receive emergency calls for service from the public requesting police, fire, emergency medical or other service; determine nature and location of emergency, determine priorities, and dispatch necessary emergency units in accordance with established procedures. Transmit and receive messages to and from user agencies via public safety radios, 9-1-1 emergency telephone lines, data terminals and other communications equipment.
Maintain contact with all units on duty; maintain status and location of police and fire units; answer non-emergency calls for assistance; inquire, enter, update, interpret, verify, receive and disseminate information from national, state, and local law enforcement computer networks as requested by user agencies for missing persons, stolen property and restraining orders; monitor several complex public safety radio frequencies; effectively operate the public safety communications system, radio dispatch consoles, and other associated equipment.
Maintain contact with callers when required. Provide Basic life support instructions following the National Academy of Emergency Medical Dispatch (NAED). Provide scene safety instructions to callers who are involved in high risk situations until first responders or law enforcement officers are on scene.
Staffs and operates emergency communications van when activated to stage for critical incidents.
Sets off mass notification (sirens) for Severe Weather, notifying Emergency Management in the event of disasters, maintain communication with National Weather Service.
Processes residential, commercial burglary, panic, hold up and fire alarms.
Programs cellphone, mobile, portable and base radios to specific functions and frequencies; maintains Computer Aided Dispatch (CAD), 911, radio console and Government Center phone system as needed
Answers telephone calls and requests for information from the public on laws, ordinances and various locations in the County.
Other duties as assigned.
KNOWLEDGE, SKILLS AND ABILITIES
Ability to provide effective and credible testimony in a court of law.
Ability to use GPS and GIS data related to county landmarks, roads, and businesses.
Knowledge of County policies, procedures, practices, and local government organization and departmental operations.
Knowledge of modern and standard office practices, procedures, equipment, software, and office assistance techniques, including the use of multi-line telephone system.
Ability to type accurately at a reasonable rate of speed and operate standard office equipment, perform word processing, and conduct data entry.
Ability to analyze information and prepare accurate organizational or functional reports.
Ability to maintain accurate, legible notes and perform detailed work independently, accurately, and within stringent time limits.
Ability to prioritize duties, manage a high volume of work, and adapt to frequent changes in priority.
Ability to establish and maintain effective working relationships with legal system agencies, law enforcement, interdepartmental staff, media, attorneys, victims, witnesses, families, and the general public.
Ability to work the allocated hours of the position.
LANGUAGE SKILLS
Ability to communicate in English, both verbally and in writing, with a wide range of individuals and groups, including the public, colleagues, and supervisors.
Ability to read County policies and procedures; written instructions, general correspondence; SDS sheets, safety manuals, maps, etc.
MATHEMATICAL SKILLS
Ability to perform mathematical calculations.
REASONING ABILITY
Ability to understand, interpret, and effectively carry out verbal and written instructions, policies, procedures, correspondence, and applicable Federal, State, and local regulations.
Ability to define problems, analyze facts, exercise sound judgment, and develop effective solutions when dealing with a variety of situations.
Ability to prepare and maintain accurate, detailed, and concise records and reports.
Ability to work accurately with strong attention to detail, organization, and time-management skills to meet deadlines.
Ability to maintain discretion and confidentiality regarding business-related files, reports, conversations, and information in compliance with open records laws and applicable statutes.
Ability to think quickly, maintain self-control, and adapt effectively in stressful or rapidly changing situations.
PHYSICAL AND WORK ENVIRONMENT:
The physical and work environment characteristics described in this description are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions or as otherwise required by law. Employees needing reasonable accommodation should discuss the request with the employee s supervisor.
PHYSICAL REQUIREMENTS
This work requires the occasional exertion of up to 10 pounds of force; work regularly requires sitting, frequently requires standing, using hands to handle, feel, and perform fine motor skills and repetitive motions, and occasionally requires walking, stooping, kneeling, crouching or crawling and reaching with hands and arms overhead or below the waist.
Sufficient vision to perform tasks such as reading documents, operating vehicles, or working with detailed data.
Vocal communication is required for expressing or exchanging ideas by means of the spoken word.
Ability to hear and understand speech at normal levels for tasks such as communicating with the public, colleagues, or over the phone.
Work requires preparing and analyzing written or computer data and observing general surroundings and activities.
Work has no exposure to environmental conditions.
Work is generally in a moderately noisy location (e.g. business office, light traffic).
WORK ENVIRONMENT
Work is primarily in an office setting.
MINIMUM QUALIFICATIONS:
EDUCATION AND EXPERIENCE REQUIREMENTS
High school diploma/equivalent
Minimum of one (1) year of experience in dispatching OR in a customer service position demonstrating extensive telephone or personal contact with the public.
The following certifications must be completed within one year of employment:
TIME System Certification I
TIME System Certification Advanced
Emergency Medical Dispatching
ICS 100, 200, 700
IPAWS
CPR
Expected Pay Range: $26.57 - $30.07/hour Full Pay Range: $26.57 - $37.03/hour Department: Sheriff's Office - Emergency Support Services FTE: 1.0
St. Croix County is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We take affirmative action to ensure equal opportunity for all applicants without regard to an individual's race, color, age, religion, sex, sexual orientation, national origin, gender identity, disability, marital status, veteran status, or other legally protected characteristics.
$26.6-30.1 hourly Auto-Apply 10d ago
Service Dispatcher
Cobalt Service Partners
Dispatcher job in Waukesha, WI
Schedule: Monday - Friday, 8:00 a.m. - 4:30 p.m.
Automatic Entrances of Wisconsin (AEW) is seeking an experienced Service Dispatcher to coordinate daily field operations for our 26‑person installation and service team. You will be the nerve center of our operation-scheduling calls, optimizing routes, quoting jobs, and ensuring technicians have the parts, information, and customer details they need to deliver world‑class service.
Key Responsibilities
Schedule and dispatch technicians for service and preventative‑maintenance calls
Prioritize emergencies and adjust the daily plan in real‑time to maximize technician utilization
Generate and follow‑up on service quotes (labor, parts, travel) using ServiceTitan or similar field‑service software
Serve as primary point of contact for customers, providing status updates and ETA notifications
Coordinate parts orders
Monitor KPIs such as first‑time‑fix rate, on‑time arrival, and callback percentage; flag issues to the Director of Service
Maintain accurate job notes, photos, and documentation in the CRM
Qualifications
2+ years dispatching or coordinating field service teams in the trades, construction, facilities, or logistics (preferred, not required)
Hands‑on experience with ServiceTitan, FieldEdge, Salesforce Field Service, or comparable software (ServiceTitan strongly preferred)
Proven ability to build accurate quotes and interpret labor/material pricing
Strong geographic knowledge of Wisconsin and route‑planning skills
Exceptional multitasking, communication, and customer‑service abilities
Proficiency with Microsoft 365; comfortable with multiple‑screen workstation
High‑school diploma or equivalent; trade‑school or associate degree a plus
Compensation & Benefits
Hourly Rate: $25+ per hour (commensurate with experience)
Paid Time Off (PTO) after 90 day probationary period
Health Savings Account (HSA) with company contributions
Comprehensive medical, dental, and vision insurance
401(k) plan with 5% company match
Professional development: access to ServiceTitan Academy & manufacturer training
About AEW
Automatic Entrances of Wisconsin is the dominant Stanley Access distributor in the state, specializing in automatic door installations, service, and cutting‑edge access control solutions. Our mission is to keep Wisconsin moving safely and efficiently through every automated entrance we install or service.
$25 hourly Auto-Apply 9d ago
Dispatch/Customer Service - Wisconsin
Quicksilver Express Courier 4.2
Dispatcher job in Milwaukee, WI
Quicksilver Express Courier is an on-demand delivery company looking to hire a full time dispatcher that will cross train in customer service as well.
If you are detail oriented and able to work well with others in a fast-paced environment, then this is the position for you!
MUST be reliable!
MUST work well with others!
Customer Service Responsibilities:
Provide accurate and professional customer service
Incoming order entry via phone, email, web
Outbound calls to customers with delivery status
Provide problem resolution for customers and drivers
Accurate and complete documentation of all issues
Constant contact with other reps and dispatchers
Multitask between order entry, monitoring delivery status, problem resolution, etc.
Other customer service and office duties
Dispatcher Responsibilities:
Ability to select best possible driver based on location, ability, vehicle specifications & current work load.
Ability to navigate upwards of 30 drivers simultaneously to complete more than 200+ expedited deliveries per day.
Continually analyze drivers and deliveries as the situation changes; provide alternative options for when plan A is disrupted.
Possess superior communication skills to quickly relay concise, detailed information to drivers, customer and office staff.
Ability to identify driver, customer & support staff errors & implement corrective action in a timely fashion.
Coach new drivers as part of their on-the-job training, providing additional instruction and guidance.
Qualifications
High school diploma/GED required
Strong knowledge of the metro and surrounding areas
Background experience in a customer service environment with problem resolution skills
Call center experience or transportation experience preferred
Exhibit a strong attention to detail
Ability to work in a team environment in high pressure situations
Strong written and oral communication skills are essential
Ability to Multi-task in the areas of customer service and order entry
Must be reliable and punctual - maintain excellent attendance
Basic computer skills -- will use windows-based software
Basic to advanced typing skills - Minimum 34 words per minute
Capable of working in a fast-paced environment
Must be able to cross train in a dispatch position
PREVIOUS TRANSPORTATION EXPERIENCE PREFERRED, but not required
$28k-34k yearly est. 20d ago
Service Dispatcher
Wolter, Inc.
Dispatcher job in Brookfield, WI
: Maintain organized assignment of field technicians to jobs, assuring timely response to customers while assigning most logical tech to each job.
$32k-41k yearly est. Auto-Apply 39d ago
Alarm Monitoring Dispatcher Emergency Response
Emergency 24 3.7
Dispatcher job in Waukesha, WI
Welcome to alarm dispatch and monitoring at Emergency24!
Next training session starts October
Your Potential
Starting pay is $16/hour with reviews every 6 months. After working full time for one year you will be eligible for 2 pay increases based on your performance.
· Trained Operators can earn monthly performance and attendance bonuses ranging up to several hundred dollars
· First-year Dispatchers' average hourly rate is between $16 - $18 including bonuses and overtime (not mandatory). Double time is paid on holidays.
· Experienced Dispatchers average from $18 + per hour (after the first year)
· Opportunities for double time pay
· Weekly paychecks
Job Description
· Customer Service
· Dispatch to Police and Fire departments across the country
· Work as a team player in a dynamic and fast-paced environment
· Monitor alarm systems using our software and systems
· Follow established dispatch protocols and procedures
· Professionally answer and respond to incoming and outgoing calls
· Maintain all telephone calls with a high degree of urgency and accuracy
· Starting shifts includes weekends
· Full time schedules available after training
$16-18 hourly 20d ago
Dispatcher - Home Services
Roman Electric Co 3.9
Dispatcher job in West Allis, WI
Job Title: Dispatcher
Department: Operations
Reports To: Operations Manager
Employment Type: Full-Time
The Dispatcher supports daily operations by efficiently scheduling and dispatching technicians to service calls. This role requires strong critical thinking skills to ensure the right technician is assigned to the right job while maintaining productivity and a high level of customer satisfaction.
Essential Duties and Responsibilities
Dispatch service calls to maximize scheduling efficiency without compromising client experience.
Manage the dispatch board to keep technicians productive and revenue-generating.
Proactively compress schedules and adjust assignments to maximize efficiency.
Communicate promptly with clients if a technician will not arrive within the scheduled time window and reschedule as needed.
Coordinate with Purchasing and Warehouse to ensure timely delivery of parts to technicians.
Adhere strictly to the company's Priority Service Schedule to assign the appropriate technician to each call.
Share responsibility for ensuring technicians arrive at all appointments on time.
Debrief technicians after each service call and ensure payment is collected upon job completion.
Follow all company policies, including the Code of Ethics, Team Rules, and Team Philosophy.
Minimum Qualifications
High school diploma or GED required; Associate degree preferred.
Self-starter who is reliable and flexible with work hours.
Strong customer service and communication skills (written and verbal).
Professional demeanor with excellent interpersonal skills.
Ability to work independently and as part of a team.
Proficiency in Microsoft Excel, Word, and PowerPoint.
Strong critical thinking and English composition skills.
Professional telephone etiquette and working knowledge of email systems.
Ability to develop tools or processes that improve departmental efficiency.
Bilingual skills are a plus but not required.
Benefits (Full-Time)
Employer-paid health, dental, and vision insurance
401(k) retirement plan with employer contribution
Employer-paid short-term disability and life insurance
Paid Time Off (PTO) and paid vacation
Ongoing training and development opportunities
Physical Demands
Ability to lift 15-20 pounds as needed.
Ability to work more than 40 hours per week and up to 12 hours per day when if requested.
Work Environment
Office-based service center with moderate noise levels.
Frequent use of computers, headsets, and standard office equipment.
Extended periods of sitting and working at a computer.
Business casual dress code.
$28k-34k yearly est. 28d ago
Transport Dispatcher / Logistics Coordinator
Alsum Farms & Produce 3.7
Dispatcher job in Cambria, WI
Coordinate and schedule drivers and carriers for pick-up and delivery in a safe, efficient, and timely manner. This role supports daily transportation operations by ensuring shipments move smoothly while exceeding customer expectations. We are committed to continuous improvement, outstanding service, and winning together as a team.
Requirements
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Utilize transportation management software to schedule and assign drivers and carriers
Track vehicle movement to ensure efficient and timely deliveries
Schedule delivery and pickup appointments
Dispatch drivers and communicate route and load details
Broker shipments as needed to meet customer and operational demands
Coordinate and track shipments, providing timely updates to shippers, receivers, and customers
Manage load documentation, including bills of lading, rate confirmations, and invoices
Monitor market trends and industry conditions to support competitive pricing and solutions
Ensure compliance with all federal and state transportation regulations, including DOT and Hours of Service rules
Provide administrative and operational support to the Transportation office
Perform other related duties as assigned
REQUIREMENTS:
Education and Experience
High school diploma or equivalent required
Prior dispatching or transportation operations experience preferred (trucking industry a plus)
Working knowledge of DOT regulations and Hours of Service compliance
Required Skills and Abilities
Strong computer skills, with advanced proficiency in Microsoft Excel
Excellent written and verbal communication skills
Ability to multitask and prioritize in a fast-paced environment
Highly organized with strong attention to detail and follow-up skills
Ability to work effectively amid frequent interruptions
Self-motivated with the ability to work independently
Physical/Environmental Demands
Prolonged periods sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times.
Qualification Requirements:
To perform this job successfully, an individual must perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
We are an Equal Opportunity Employer and a Drug Free Workplace
$34k-43k yearly est. 45d ago
DISPATCH COORDINATOR
Air Wisconsin Airlines Corporation 4.7
Dispatcher job in Appleton, WI
Coordinate with SOC Duty Manager, Maintenance Control, Crew Scheduling, and other departments on cancellations, consolidations, special stops, diversions, ferry flights, extra sections, and other matters of day-to-day operations. Brief relieving Disp Coordinator, Dispatch, Dispatcher, Operations, Airline, Driver