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Dispatcher jobs in Wyoming

- 12 jobs
  • Dispatcher II 2025-02060

    State of Wyoming 3.6company rating

    Dispatcher job in Cheyenne, WY

    Description and Functions Open Until Filled GENERAL DESCRIPTION: The Wyoming Department of Transportation (WYDOT) is an agency committed to providing a safe, high-quality, and efficient transportation system for the State of Wyoming. We are currently seeking a full-time Dispatcher II for the Wyoming Highway Patrol (WHP) Dispatch Program located in Cheyenne, Wyoming. This position offers a: $2,000 Hiring BonusSee notes for eligibility The Wyoming Highway Patrol dispatchers require excellent interpersonal skills, good memory retention, and the ability to calmly and accurately process information under pressure. Work involves rotating shifts, weekends, and holidays. This position works with minimal supervision and is responsible for dispatching law enforcement officers with the Wyoming Highway Patrol utilizing a two-way radio system and extensive computer operation. To see what life at WYDOT can mean for you, we invite you to view below: The Wyoming Highway Patrol are leaders and partners in public safety, ensuring a safer tomorrow. At the Wyoming Highway Patrol, we're committed to making a difference while serving with compassion and professionalism. This position offers: * Culture of public service and a commitment to work/life balance * Health, Dental, and Vision Insurance * State Retirement plan and additional savings opportunities (deferred compensation) * Paid vacation, sick leave, and holidays Human Resource Contact: Keri Long ************ ***************** ESSENTIAL FUNCTIONS: The listed functions are illustrative only and are not intended to describe every function that may be performed at the job level. * Dispatches law enforcement and other emergency services personnel to specific locations via telephone and two-way radio network. * Monitors the status of field units, assigning additional resources as requested or required, and reaches appropriate and independent decisions from detailed and complex information. * In addition to Wyoming Highway Patrol activities, this position is responsible for dispatching the Game and Fish, Brand Inspectors, Bureau of Land Management, the Wyoming Livestock Board, the Division of Criminal Investigation, State Park Rangers, the U.S. Forest Service, and the Wyoming Outfitter Board. * An individual in this position must possess advanced knowledge of policy, procedures, and equipment operations and must have the ability to relate this knowledge to dispatchers and others. * In the absence of a supervisor, this position may provide support and guidance to less-experienced dispatchers. * Responsibilities may include participating in classroom training, one-on-one training, and in-service training to provide the foundation from which new dispatchers will draw information and build upon it throughout their law enforcement career. * Must acquire 20 hours of POST-certified training every two years to maintain state-required POST certification. Qualifications PREFERENCES: Preference will be given to candidates with two or more years of Wyoming Highway Patrol dispatch experience. Preference will be given to candidates who have approved public safety dispatch certification. Preference will be given to candidates who have good communication and people skills. Preference will be given to candidates who have attention to detail, good memory retention, familiarity with computers, and strong typing ability. KNOWLEDGE: * Knowledge of officer safety procedures and protocol. * Knowledge of Wyoming's highway system, geography, topography, city, county, and state multi-jurisdictional boundaries, and the computerized mapping system. * Knowledge of the course of action required for managing hazardous material incidents concerning the response and relay of information for man-made and natural disasters. Interpret information from the Chemical Transportation Center and hazardous material guides. MINIMUM QUALIFICATIONS: Experience: 0-2 years of progressive work experience (typically in Dispatch) with acquired knowledge at the level of a Highway Patrol Dispatcher I Education: Associate's Degree OR Education & Experience Substitution: 2-4 years of progressive work experience (typically in Dispatch) with acquired knowledge at the level of a Highway Patrol Dispatcher I Certificates, Licenses, Registrations: None Necessary Special Requirements PHYSICAL WORKING CONDITIONS: * Applicants must be able to work shifts, holidays, and weekends. * Applicants must be physically able to hear and record messages transmitted over radio, telephone, or similar devices. NOTES: * FLSA: Non-Exempt * WHP Communications will be reviewing applications needed to fill positions during the duration of the job posting. Applicants chosen to move forward in the selection process will be contacted by WHP Communications. * Applicants must not have driving privileges suspended within 3 years of the test date. * Applicants will be subject to a thorough background investigation, including a credit check, psychological, polygraph, medical, and drug testing. * Applicants must pass an FBI fingerprint check and must not have any felony convictions or indictments. * Applicants must not have used marijuana within one (1) year of the test date. * Applicants must not have used any other controlled substance within three (3) years of the test date. * Must be a US Citizen. * The Wyoming Department of Transportation & Wyoming Highway Patrol are Drug-Free Workplaces. * E-Verify: WYDOT uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more aboutE-Verify, including your rights and responsibilities. * Qualifying eligibility and criteria for the hiring bonus: * Temporary employees accepting a part-time permanent position. * Current employees accepting a promotional opportunity - recruitment must have been opened to the public. * One year of service to WYDOT must be completed, failure to complete this requirement will forfeit the hiring incentive, and funds will be recouped from final pay. * Internal candidates would be required to remain in the position for a minimum of one (1) year from their promotion date. * Employees would only be eligible for one (1) hiring bonus in a 12-month period. * If the employee elects to downgrade through an active recruitment and/or appointment during the twelve (12) month period, they would be required to pay the bonus back. Supplemental Information Clickhere to view the State of Wyoming Classification and Pay Structure. URL:**************************************************** The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities. Class Specifications are subject to change, please refer to the A & I HRD Website to ensure that you have the most recent version.
    $37k-45k yearly est. 60d+ ago
  • Communications Officer/Emergency Dispatcher

    City of Rawlins, Wy

    Dispatcher job in Rawlins, WY

    JOIN OUR TEAM: The Rawlins Police Department is looking for individuals ready to make a difference in a challenging but rewarding career. If you're looking for a long-term career, you're just the kind of person we're looking for. Lifestyle: Rawlins prides itself on its friendly faces and small-town values. We have breathtaking landscapes and unparalleled outdoor recreation - If you love the great outdoors, Rawlins, Carbon County is the place to be. Carbon County is 7,897 square miles from the mountains to the deserts. We are known for our gorgeous mountains, scenic vistas, and pristine rivers and streams. Our wide-open spaces and low population make for some of the best recreational opportunities found. Rawlins has a charming atmosphere of small boutiques, first-class restaurants, casual eateries, and beautiful parks. Community: We have a strong and positive relationship with our community. We depend on one another, and we know our neighbors. We embrace traditional core values such as honesty, equality, kindness, compassion, treating people the way you want to be treated, and helping those in need. Rawlins has comprehensive health care, room for family growth, and a school system that inspires excellence with small classroom sizes providing quality education for all students. Opportunities: The Rawlins Police Department Communications Center offers many training opportunities and opportunities for advancement. We offer plenty of opportunities for personal growth and professional development. Pay and Benefits: Competitive Pay: Starting pay for a new Communications Officer is $42,619.20 a year. Lateral Communications Officers are highly encouraged to apply with starting wages dependent on experience. We offer paid overtime. Communications Officers are eligible to receive predetermined hourly increases for certifications and educational degrees. Paid Insurance Premiums: The City of Rawlins pays all employee insurance premiums, a savings of $320 a month and $3840 a year for a family. Pension: You are eligible for a 20-year retirement at 50% of your top five earning years, 62.5% at 25 years, and 75% after 30 years. No State Income Tax: Citizens of Wyoming do not pay personal or corporate state income taxes, no retirement income taxes, and enjoy low property and sales tax rates. Paid Academy: All new Communications Officers will attend the Wyoming Law Enforcement Academy. The Rawlins Police Department pays for the academy tuition while also paying the Communication Officer's salary. * Life Insurance * Sick Leave * 15 Vacation Days and 6 Holidays per year * Dental and Vision Coverage available * All necessary equipment and training provided Job Duties: We are looking for dedicated individuals to perform various communication duties and maintain public safety. The communications officer's responsibilities will include analyzing and transmitting appropriate information to law enforcement, fire, ambulance and other personnel. Communications Officers are responsible for answering 911 lines and non-emergent lines and taking the appropriate action for the caller by dispatching the appropriate agency. To be successful as a communications officer, you should have the ability to remain level-headed in stressful situations. An outstanding Communications Officer should be intuitive and able to exercise sound judgment. * Record calls and activities * Maintains records of cases and activities * Maintain confidential information * Interviewing callers to determine their needs * Operates NCIC/NLETS computer terminal and auxiliary equipment, pagers, computers, and a wide variety of office equipment * Provides general assistance to the public in preparing complaints and reports and in providing information * Responding to emergency and non-emergency situations. Requirements: * 18 Years Old * High School Diploma or evidence of an equivalent achievement * U.S. Citizen * Strong Moral Character * No felony or domestic violence convictions Salary: * Grade 9, starting at $42,619.20 annually Applicants MUST complete and submit the Rawlins Police Department Application. Applications are available on the City of Rawlins website *********************** under Employment. Feel free to call ************ with any questions.
    $42.6k yearly 60d+ ago
  • Dispatch Coordinator

    Bish's RV

    Dispatcher job in Cheyenne, WY

    The Dispatcher Coordinator ensures efficient and effective scheduling and assignment of repair orders (ROs) to technicians, maximizing shop productivity and minimizing downtime. They coordinate workflows, monitor job progress, and maintain clear communication between technicians, service advisors, the sales department, and customers, ensuring exceptional customer service and operational efficiency. Pay $18-20 per hour. Key Objectives: Optimize technician productivity and shop efficiency Ensure accurate and prioritized dispatching Deliver exceptional communication and customer service Track and improve key performance metrics Foster a collaborative and positive work environment Responsibilities: Technician Workflow Coordination Assign repair orders (ROs) to technicians based on skill level, availability, and job priority. Monitor job progress and ensure adherence to schedules and promised timelines. Adjust assignments as needed to accommodate delays, urgent repairs, or changes in priorities. Communicate clearly with technicians to set expectations and address concerns. Shop Capacity and Efficiency Management Ensure the shop operates at maximum capacity by efficiently scheduling jobs. Minimize technician downtime through proactive staging and prioritization of work. Collaborate with the service manager to identify and resolve bottlenecks in workflows. Utilize dispatching tools and software to maintain accurate records and performance metrics. Repair Order Accuracy and Priority Management Review repair orders to confirm clarity and accuracy before assignment. Implement and maintain a priority system for job assignments, balancing urgent repairs with routine tasks. Provide feedback to service advisors when ROs need clarification or additional information. Customer Service and Communication Maintain communication with service advisors regarding job progress and expected completion times. Escalate any delays or issues impacting customer satisfaction to the service manager. Contribute to achieving high levels of customer satisfaction by ensuring timely and accurate service delivery. Performance Tracking and Reporting Track key performance metrics, including technician productivity, efficiency, and RECT (Repair Event Cycle Time). Report daily performance results to the service manager, highlighting successes and areas for improvement. Use data to identify patterns and recommend workflow adjustments to improve overall shop performance. Team Collaboration and Development Foster strong working relationships with technicians, service advisors, and managers. Provide input on technician performance to support training, recognition, and development initiatives. Promote a positive and collaborative team environment. What you'll bring: Demonstrated experience in scheduling, workflow coordination, or a similar role where organizational skills and prioritization are essential. Strong problem-solving and decision-making skills, particularly in dynamic or fast-paced environments. Excellent communication and interpersonal skills to coordinate with diverse teams and customers. Proficiency with scheduling software, dispatch tools, or similar platforms. Ability to analyze data and make informed decisions to optimize operations. Familiarity with repair processes or technical workflows is beneficial but not required. Proven ability to work collaboratively and foster a positive, productive team environment. Ability to pass a background and drug test Demonstrate alignment with the Company's vision, mission, and core values in all interactions Expected Results: Technician Productivity and Efficiency: Ensure technicians meet or exceed productivity and efficiency goals. Shop Throughput: Maximize shop throughput by reducing downtime and optimizing scheduling. Repair Event Cycle Time (RECT): Consistently reduce RECT to improve customer satisfaction. Job Priority Management: Maintain an effective priority system that aligns with service department goals. Repair Order Accuracy: Ensure ROs are clear and accurate before assignment. Communication: Facilitate seamless communication among technicians, service advisors, and customers. Customer Satisfaction: Support the achievement of high Net Promoter Scores (NPS) through efficient service delivery. Workforce Optimization: Balance technician workloads effectively to avoid overburdening or underutilization. Resources: Dispatching and scheduling software Performance data and reporting tools Clear SOPs and repair order processes Strong communication channels Training and development materials Who we are: Bish's RV is one of the largest family-owned RV dealers in the country. We are dedicated to providing quality products and services that exceed the expectations of our customers and creating an atmosphere where our customers can enjoy a positive experience as friends of our family business. Our company is currently experiencing record growth with more expansion on the way. The opportunities to grow within our organization are outstanding and our dedication to each employee's success is unparalleled. We are looking for top performers who set high expectations for themselves and are willing to put in the time and effort to achieve them. We are a goal-driven company with a high-performance culture and believe in setting ourselves apart by being “Different with a Purpose.” Our culture is built upon the foundation of our core values: We are Genuine, Fun, and Driven by Results. Perks: Comprehensive benefits package including medical, vision, dental, and other supplemental coverages 401K match Employee discounts Company-paid life insurance Gym membership reimbursement Opportunities for advancement RV Borrowing Program Incredible Team Culture We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Bish's RV honors our military service members, veterans, and their family members by being a military friendly workplace. Many of the positions within our organization are transferable from previous military occupations.
    $18-20 hourly 14d ago
  • Per Diem Emergency Medicine-Washakie Medical Center Worland, WY

    Banner Health 4.4company rating

    Dispatcher job in Worland, WY

    **Banner Health,** one of the countrys premier non-profit healthcare networks is **seeking a Per Diem BC/BE Family Medicine physician with ED experience forshift coverage at Washakie Medical Center.** **Practice Highlights:** + **Excellent opportunity to earn additional income** + Flexible scheduling: live where you want, travel in to provide services + Certification in BLS & ACLS required + ATLS preferred and required for ED + Patient volume: approximately 4800 ED visits annually + No State Income Tax + $160/hour **Worland Wyoming** , a place known for outdoor sports, adventure, geology & archaeology, is located in north central Wyoming nestled on the western slopes of the Big Horn Mountains where the highways to Yellowstone and the Black Hills connect. This rural community of 5,250 offers a variety of amenities including: Nordic & downhill skiing, biking, rock climbing, hunting, fishing, camping, horseback riding, city parks and 18-hole golf course & country club, health club, flights to Denver, NO state income tax, moderate cost ofliving, sports & activities for youth and adults at the Worland Community Center. **_Submit your CV Today for Immediate Consideration!_** _As an equal opportunity employer, Banner Health values culture and encourages applications from individuals with varied experiences and backgrounds. Banner Health is an EEO Employer._ POS13871 Banner Health complies with applicable federal and state laws and does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, age, or disability.
    $44k-50k yearly est. 60d+ ago
  • Transportation Dispatcher - Yellowstone National Park

    Xanterra Parks & Resorts 4.4company rating

    Dispatcher job in Parkman, WY

    Live. Work. Explore. as a part of our Transportation team in Yellowstone National Park! Take the scenic route. With over 142 miles of Yellowstone's grand loop, the Transportation Department has the important responsibility of taking guests and deliveries where they need to go. Job Summary: This role involves ensuring efficient guest service while representing the company positively and maintaining professional communication with various departments and the National Park Service. Responsibilities include coordinating vehicle maintenance, completing reports, training employees, scheduling shifts, and upholding high performance standards and workplace safety. Additionally, the role may require assisting with driving and guiding duties as needed. The Details:Position Type: SeasonalSeason Dates: Late March 2026 to Late October 2026Pay: $2,340/bi-weekly Schedule: Typical schedule is 40 hours, 5 days per week (may include weekends, evenings, and holidays) Why Yellowstone National Park?We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection, we are the primary authorized concessionaire in Yellowstone, and proud stewards of the park. Life in Yellowstone: * Employee housing (dormitory-style) and on-site employee meals (cafeteria-style) provided * All meals provided at low cost including breakfast, lunch, and dinner * No Wyoming state taxes deducted from your paycheck * A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities * Meet people of all ages from all over the country and world! Benefits: * Employee Assistance Program * Wellness Program * Learning and Development Program Perks: * Free Yellowstone & Grand Teton National Park pass * Employee Recreation Program (recreation centers, athletics, gear rentals, seminars, van trips, hiking, and more) * Access to discounted services at Yellowstone Medical Clinics operated by STGi. * Employee discounts at local gateway communities * Retail, Lodging and Travel Discounts * $350 Referral Bonus Program * The adventure of a lifetime! Responsibilities * Maintain efficient and high-quality service for all guests * Act as a positive ambassador for the company at all times * Communicate effectively with other departments and the National Park Service * Oversee the maintenance of departmental vehicles in collaboration with service centers and mechanics * Ensure timely and accurate completion of reports, including payroll and fuel documentation * Train staff on policies and procedures while efficiently scheduling employees to optimize performance * Uphold high employee performance standards, conduct performance reviews, and document employee progress * Foster a safe work environment free from discrimination and harassment, while assisting with various roles as needed, such as driving and guest services Qualifications * At least 21 years of age and have a valid Class B, Type 1, Commercial Driver License with Passenger endorsement * Must possess a valid driver's license and a clean driving record * Knowledge of company and departmental policies is essential * Applicants who have worked at least one season as a Driver-guide are preferred * Able to supervise personnel and perform employee performance evaluations as required * Basic clerical and computer skills and be proficient in MS Word, Excel and Outlook * Effective communication through speech and hearing * Intuition in problem solving * Familiarity with Yellowstone National Park Physical Requirements include: * Must meet all DOT physical requirements and pass a DOT physical exam * Able to bend, twist and lift up to 50lbs simultaneously and repeatedly * Able to work outdoors in variable weather (to include rain, sleet, snow, direct sunlight, high winds and temperatures from -60° to +100° Fahrenheit) * Ability to sit for extended periods of time. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
    $2.3k monthly Auto-Apply 27d ago
  • Dispatch Coordinator

    Bishs RV Inc.

    Dispatcher job in Cheyenne, WY

    Job Description The Dispatcher Coordinator ensures efficient and effective scheduling and assignment of repair orders (ROs) to technicians, maximizing shop productivity and minimizing downtime. They coordinate workflows, monitor job progress, and maintain clear communication between technicians, service advisors, the sales department, and customers, ensuring exceptional customer service and operational efficiency. Pay $18-20 per hour. Key Objectives: Optimize technician productivity and shop efficiency Ensure accurate and prioritized dispatching Deliver exceptional communication and customer service Track and improve key performance metrics Foster a collaborative and positive work environment Responsibilities: Technician Workflow Coordination Assign repair orders (ROs) to technicians based on skill level, availability, and job priority. Monitor job progress and ensure adherence to schedules and promised timelines. Adjust assignments as needed to accommodate delays, urgent repairs, or changes in priorities. Communicate clearly with technicians to set expectations and address concerns. Shop Capacity and Efficiency Management Ensure the shop operates at maximum capacity by efficiently scheduling jobs. Minimize technician downtime through proactive staging and prioritization of work. Collaborate with the service manager to identify and resolve bottlenecks in workflows. Utilize dispatching tools and software to maintain accurate records and performance metrics. Repair Order Accuracy and Priority Management Review repair orders to confirm clarity and accuracy after assignment. Implement and maintain a priority system for job assignments, balancing urgent repairs with routine tasks. Provide feedback to service advisors when ROs need clarification or additional information. Customer Service and Communication Maintain communication with service advisors regarding job progress and expected completion times. Escalate any delays or issues impacting customer satisfaction to the service manager. Contribute to achieving high levels of customer satisfaction by ensuring timely and accurate service delivery. Performance Tracking and Reporting Track key performance metrics, including technician productivity, efficiency, and RECT (Repair Event Cycle Time). Report daily performance results to the service manager, highlighting successes and areas for improvement. Use data to identify patterns and recommend workflow adjustments to improve overall shop performance. Team Collaboration and Development Foster strong working relationships with technicians, service advisors, and managers. Provide input on technician performance to support training, recognition, and development initiatives. Promote a positive and collaborative team environment. What you'll bring: Demonstrated experience in scheduling, workflow coordination, or a similar role where organizational skills and prioritization are essential. Strong problem-solving and decision-making skills, particularly in dynamic or fast-paced environments. Excellent communication and interpersonal skills to coordinate with diverse teams and customers. Proficiency with scheduling software, dispatch tools, or similar platforms. Ability to analyze data and make informed decisions to optimize operations. Familiarity with repair processes or technical workflows is beneficial but not required. Proven ability to work collaboratively and foster a positive, productive team environment. Ability to pass a background and drug test Demonstrate alignment with the Company's vision, mission, and core values in all interactions Expected Results: Technician Productivity and Efficiency: Ensure technicians meet or exceed productivity and efficiency goals. Shop Throughput: Maximize shop throughput by reducing downtime and optimizing scheduling. Repair Event Cycle Time (RECT): Consistently reduce RECT to improve customer satisfaction. Job Priority Management: Maintain an effective priority system that aligns with service department goals. Repair Order Accuracy: Ensure ROs are clear and accurate after assignment. Communication: Facilitate seamless communication among technicians, service advisors, and customers. Customer Satisfaction: Support the achievement of high Net Promoter Scores (NPS) through efficient service delivery. Workforce Optimization: Balance technician workloads effectively to avoid overburdening or underutilization. Resources: Dispatching and scheduling software Performance data and reporting tools Clear SOPs and repair order processes Strong communication channels Training and development materials Who we are: Bish's RV is one of the largest family-owned RV dealers in the country. We are dedicated to providing quality products and services that exceed the expectations of our customers and creating an atmosphere where our customers can enjoy a positive experience as friends of our family business. Our company is currently experiencing record growth with more expansion on the way. The opportunities to grow within our organization are outstanding and our dedication to each employee's success is unparalleled. We are looking for top performers who set high expectations for themselves and are willing to put in the time and effort to achieve them. We are a goal-driven company with a high-performance culture and believe in setting ourselves apart by being “Different with a Purpose.” Our culture is built upon the foundation of our core values: We are Genuine, Fun, and Driven by Results. Perks: Comprehensive benefits package including medical, vision, dental, and other supplemental coverages 401K match Employee discounts Company-paid life insurance Gym membership reimbursement Opportunities for advancement RV Borrowing Program Incredible Team Culture We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Bish's RV honors our military service members, veterans, and their family members by being a military friendly workplace. Many of the positions within our organization are transferable from previous military occupations.
    $18-20 hourly 15d ago
  • 911 Emergency Communications Operator Recruit

    City of Laramie, Wy 3.1company rating

    Dispatcher job in Laramie, WY

    Exempt : NoType : FT EmployeeDepartment : LARCLocation : 1
    $36k-44k yearly est. 60d+ ago
  • Dispatcher

    Professional Transportation 3.6company rating

    Dispatcher job in Gillette, WY

    Job Details GILLETTE - GILLETTE, WY Full Time High School $15.00 Hourly Negligible Customer Service Want to get your career moving in the right direction? We are looking for a Dispatcher to join our growing organization. Must have the ability to work in a fast-paced environment with an appreciation for structure and standard operating procedures. Come be a part of the nation's largest rail crew transportation company as our new Dispatcher! As a PTI Dispatcher, you would be responsible for dispatching our drivers to transport railroad crew members wherever the railroad customer's request. This position will also be responsible for maintaining driver rotations/trip lists using PTI software and professionally answering calls from drivers, field managers, and railroad personnel. No prior experience is required, we will train the right candidate! Benefits of Joining PTI: Starting pay of $15.00/hr with the opportunity for overtime. Discounted cell phone plans for Verizon and AT&T Medical benefits, PTO, sick time, and holiday pay. 401(K) retirement On the job training Room for growth and advancement within the company Responsibilities: Promoting and practicing safety awareness Helping to ensure on time performance is achieved Answering phone calls promptly and professionally Calling Van Drivers that are in rotation for trip coverage Provide accurate and detailed trip data to the Van Drivers Maintain accurate rotations and check for any pending trips in your area of responsibility Maintain a neat, clean, and organized station for the duration of your shift Calling cab companies when necessary to cover any driver shortages or when required by the railroad customers About Professional Transportation Inc. Professional Transportation, Inc. has been providing crew transportation services for railroads since 1980 and has an industry reputation for providing quality, reliable, and safe crew transportation services. Much like a shuttle service, PTI receives around-the-clock requests from our railroad customers to pick up and drop off train crews. PTI dispatchers match up drivers with these trips and the drivers safely transport the crews to their destinations. EEO Our ideal candidate would have: Prior experience in a call center/dispatch environment Prior experience working a multi-line phone system Be self-motivated, independent, and success oriented Strong communication, interpersonal, and conversational skills Well-organized Ability to operate related computer applications and related business equipment
    $15 hourly 60d+ ago
  • Police Dispatcher - University Police

    University of Wyoming 4.5company rating

    Dispatcher job in Laramie, WY

    Join Our Campus Community! Thank you for your interest in joining the University of Wyoming. Our community thrives on the contributions of talented and driven individuals who share in our mission, vision, and values. If your expertise and experience align with the goals of our institution, we would be thrilled to hear from you. We encourage you to apply and become a valued member of our vibrant campus community today! Why Choose Us? At the University of Wyoming, we value our employees and invest in their success. Our comprehensive benefits package is designed to support your health, financial security, and work-life balance. Benefits include: Generous Retirement Contributions: The State contributes 14.94% of your gross salary, and you contribute 3.68%, totaling 18.62% toward your retirement plan. Exceptional Health & Prescription Coverage: Enjoy access to medical, dental, and vision insurance with competitive employer contributions, that include 4 deductible options to suit your needs. Paid Time Off: Benefit from ample vacation, sick leave, paid holidays, and paid winter closure. Tuition Waiver: Employees and eligible dependents can take advantage of tuition waivers, supporting continuous education and professional growth. Wellness and Employee Assistance Programs: Stay healthy with wellness initiatives, counseling services, and mental health resources. At the University of Wyoming, we are committed to creating a supportive and enriching workplace. To learn more about what we offer, please refer to UW's Benefits Summary. JOB TITLE: Police Dispatcher JOB PURPOSE: Provide telephone and radio dispatching services to inform and direct campus police patrol units to incidents requiring their attention; provide information to students, staff, faculty and the public. This position has been deemed essential as addressed in the University of Wyoming's Employee Handbook. Employees in essential positions may be required to work during emergency closures and winter closure based on the nature of their job duties and the reasons for the closure. ESSENTIAL DUTIES AND RESPONSIBILITIES: Receive and respond to emergency and informational telephone calls including 911 emergency lines, radiophone, telephone for the hearing impaired, and the University directory assistance console. Initiate and receive public safety radio traffic using a multi-band law enforcement network to dispatch police officers; monitor frequencies of the city, county, and state law enforcement agencies; maintain logs according to Federal Communications Commission regulations. Operate computer-aided dispatch system including maintaining officers' radio logs, typing case reports, and checking on property or criminal activity. Operate Teletype to enter or verify wanted people and property. Monitor alarm and video security systems. Maintain computerized records of auto registration permits and citations issued. Provide directory assistance and information to the public; assist with lost and found; provide weather information for emergency conditions. Receive and log warrants for county and city law enforcement agencies; issue warrants for University police officers' use. SUPPLEMENTAL FUNCTIONS: Receive radioactive material deliveries after normal work hours. Check weapons in and out for students; maintain records. Change tapes and clean the Dictaphone recording system. Maintain records including after-hour contact list, check-out sheets for keys and portable radios and daily activity log. COMPETENCIES: Attention to Detail Integrity Work Prioritization & Management Safety Awareness Quality Orientation Analysis/Problem Identification MINIMUM QUALIFICATIONS: Education: High School Diploma or GED Experience: 1 year work-related experience Required licensure, certification, registration or other requirements: Valid driver's license with a motor vehicle record (MVR) compliant with the Driving for University Business SAP. Certification to operate a Teletype must be obtained within six months of employment. Must be certified through State of Wyoming every two years. DESIRED QUALIFICATIONS: Knowledge Of: Campus Police Department and University policies and procedures Campus building locations and general street layouts Skills and Abilities to: Effectively communicate, both verbally and in writing Listen effectively and obtain accurate and detailed information Operate communications equipment (multi-line telephones, base radio, computer terminals, and teletype equipment) quickly and accurately Remain calm and exercise judgement in making decisions in emergency situations under heavy workloads Maintain confidentiality and work under stressful conditions REQUIRED APPLICATION MATERIALS: Complete the online application. The department additionally requests candidates upload the following document(s) for a complete application: Cover letter Resume or C.V. Contact information for four work-related references (references will only be contacted if you are selected as a finalist for the position). WORK LOCATION: On-campus: This position provides vital support to campus customers, and the successful candidate must be available to work on campus. WORK AUTHORIZATION REQUIREMENTS: The successful candidate must be eligible to work in the United States. Sponsorship for H-1B work authorization or work visa is not available for this position. HIRING STATEMENT/EEO: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation to apply for a position, please contact us at ************ or email ****************. ABOUT LARAMIE: The University of Wyoming is located in Laramie, a charming town of 30,000 residents nestled in the heart of the Rocky Mountain West. The state of Wyoming continues to invest in its only 4-year university, helping to make it a leader in academics, research, and outreach with state-of-the-art facilities and strong community ties. We invite you to learn more about Laramie by visiting the About Laramie website. Located in a high mountain valley near the Colorado border, Laramie offers both outstanding recreational opportunities and close proximity to Colorado's Front Range and the metropolitan Denver area. Laramie's beautiful mountain landscape offers outdoor enjoyment in all seasons, with over 300 days of sunshine annually. For more information about the region, please visit ************************
    $44k-51k yearly est. Auto-Apply 1d ago
  • Communications Officer/Emergency Dispatcher

    City of Rawlins

    Dispatcher job in Rawlins, WY

    JOIN OUR TEAM: The Rawlins Police Department is looking for individuals ready to make a difference in a challenging but rewarding career. If you're looking for a long-term career, you're just the kind of person we're looking for. Lifestyle: Rawlins prides itself on its friendly faces and small-town values. We have breathtaking landscapes and unparalleled outdoor recreation - If you love the great outdoors, Rawlins, Carbon County is the place to be. Carbon County is 7,897 square miles from the mountains to the deserts. We are known for our gorgeous mountains, scenic vistas, and pristine rivers and streams. Our wide-open spaces and low population make for some of the best recreational opportunities found. Rawlins has a charming atmosphere of small boutiques, first-class restaurants, casual eateries, and beautiful parks. Community: We have a strong and positive relationship with our community. We depend on one another, and we know our neighbors. We embrace traditional core values such as honesty, equality, kindness, compassion, treating people the way you want to be treated, and helping those in need. Rawlins has comprehensive health care, room for family growth, and a school system that inspires excellence with small classroom sizes providing quality education for all students. Opportunities: The Rawlins Police Department Communications Center offers many training opportunities and opportunities for advancement. We offer plenty of opportunities for personal growth and professional development. Pay and Benefits: Competitive Pay: Starting pay for a new Communications Officer is $39,846 a year. Lateral Communications Officers are highly encouraged to apply with starting wages dependent on experience. We offer paid overtime. Communications Officers are eligible to receive predetermined hourly increases for certifications and educational degrees. Paid Insurance Premiums: The City of Rawlins pays all employee insurance premiums, a savings of $320 a month and $3840 a year for a family. Pension: You are eligible for a 20-year retirement at 50% of your top five earning years, 62.5% at 25 years, and 75% after 30 years. No State Income Tax: Citizens of Wyoming do not pay personal or corporate state income taxes, no retirement income taxes, and enjoy low property and sales tax rates. Paid Academy: All new Communications Officers will attend the Wyoming Law Enforcement Academy. The Rawlins Police Department pays for the academy tuition while also paying the Communication Officer's salary. Life Insurance Sick Leave 15 Vacation Days and 6 Holidays per year Dental and Vision Coverage available All necessary equipment and training provided Job Duties: We are looking for dedicated individuals to perform various communication duties and maintain public safety. The communications officer's responsibilities will include analyzing and transmitting appropriate information to law enforcement, fire, ambulance and other personnel. Communications Officers are responsible for answering 911 lines and non-emergent lines and taking the appropriate action for the caller by dispatching the appropriate agency. To be successful as a communications officer, you should have the ability to remain level-headed in stressful situations. An outstanding Communications Officer should be intuitive and able to exercise sound judgment. Record calls and activities Maintains records of cases and activities Maintain confidential information Interviewing callers to determine their needs Operates NCIC/NLETS computer terminal and auxiliary equipment, pagers, computers, and a wide variety of office equipment Provides general assistance to the public in preparing complaints and reports and in providing information Responding to emergency and non-emergency situations. Requirements: 18 Years Old High School Diploma or evidence of an equivalent achievement U.S. Citizen Strong Moral Character No felony or domestic violence convictions Salary: Grade 18, starting at $39,846.00 annually Applicants MUST complete and submit the Rawlins Police Department Application. Applications are available on the City of Rawlins website *********************** under Employment. Feel free to call ************ with any questions.
    $39.8k yearly 60d+ ago
  • Police Dispatcher - University Police

    Ustelecom 4.1company rating

    Dispatcher job in Laramie, WY

    Join Our Campus Community! Thank you for your interest in joining the University of Wyoming. Our community thrives on the contributions of talented and driven individuals who share in our mission, vision, and values. If your expertise and experience align with the goals of our institution, we would be thrilled to hear from you. We encourage you to apply and become a valued member of our vibrant campus community today! Why Choose Us? At the University of Wyoming, we value our employees and invest in their success. Our comprehensive benefits package is designed to support your health, financial security, and work-life balance. Benefits include: Generous Retirement Contributions: The State contributes 14.94% of your gross salary, and you contribute 3.68%, totaling 18.62% toward your retirement plan. Exceptional Health & Prescription Coverage: Enjoy access to medical, dental, and vision insurance with competitive employer contributions, that include 4 deductible options to suit your needs. Paid Time Off: Benefit from ample vacation, sick leave, paid holidays, and paid winter closure. Tuition Waiver: Employees and eligible dependents can take advantage of tuition waivers, supporting continuous education and professional growth. Wellness and Employee Assistance Programs: Stay healthy with wellness initiatives, counseling services, and mental health resources. At the University of Wyoming, we are committed to creating a supportive and enriching workplace. To learn more about what we offer, please refer to UW's Benefits Summary. JOB TITLE: Police Dispatcher JOB PURPOSE: Provide telephone and radio dispatching services to inform and direct campus police patrol units to incidents requiring their attention; provide information to students, staff, faculty and the public. This position has been deemed essential as addressed in the University of Wyoming's Employee Handbook. Employees in essential positions may be required to work during emergency closures and winter closure based on the nature of their job duties and the reasons for the closure. ESSENTIAL DUTIES AND RESPONSIBILITIES: Receive and respond to emergency and informational telephone calls including 911 emergency lines, radiophone, telephone for the hearing impaired, and the University directory assistance console. Initiate and receive public safety radio traffic using a multi-band law enforcement network to dispatch police officers; monitor frequencies of the city, county, and state law enforcement agencies; maintain logs according to Federal Communications Commission regulations. Operate computer-aided dispatch system including maintaining officers' radio logs, typing case reports, and checking on property or criminal activity. Operate Teletype to enter or verify wanted people and property. Monitor alarm and video security systems. Maintain computerized records of auto registration permits and citations issued. Provide directory assistance and information to the public; assist with lost and found; provide weather information for emergency conditions. Receive and log warrants for county and city law enforcement agencies; issue warrants for University police officers' use. SUPPLEMENTAL FUNCTIONS: Receive radioactive material deliveries after normal work hours. Check weapons in and out for students; maintain records. Change tapes and clean the Dictaphone recording system. Maintain records including after-hour contact list, check-out sheets for keys and portable radios and daily activity log. COMPETENCIES: Attention to Detail Integrity Work Prioritization & Management Safety Awareness Quality Orientation Analysis/Problem Identification MINIMUM QUALIFICATIONS: Education: High School Diploma or GED Experience: 1 year work-related experience Required licensure, certification, registration or other requirements: Valid driver's license with a motor vehicle record (MVR) compliant with the Driving for University Business SAP. Certification to operate a Teletype must be obtained within six months of employment. Must be certified through State of Wyoming every two years. DESIRED QUALIFICATIONS: Knowledge Of: Campus Police Department and University policies and procedures Campus building locations and general street layouts Skills and Abilities to: Effectively communicate, both verbally and in writing Listen effectively and obtain accurate and detailed information Operate communications equipment (multi-line telephones, base radio, computer terminals, and teletype equipment) quickly and accurately Remain calm and exercise judgement in making decisions in emergency situations under heavy workloads Maintain confidentiality and work under stressful conditions REQUIRED APPLICATION MATERIALS: Complete the online application. The department additionally requests candidates upload the following document(s) for a complete application: Cover letter Resume or C.V. Contact information for four work-related references (references will only be contacted if you are selected as a finalist for the position). WORK LOCATION: On-campus: This position provides vital support to campus customers, and the successful candidate must be available to work on campus. WORK AUTHORIZATION REQUIREMENTS: The successful candidate must be eligible to work in the United States. Sponsorship for H-1B work authorization or work visa is not available for this position. HIRING STATEMENT/EEO: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation to apply for a position, please contact us at ************ or email ****************. ABOUT LARAMIE: The University of Wyoming is located in Laramie, a charming town of 30,000 residents nestled in the heart of the Rocky Mountain West. The state of Wyoming continues to invest in its only 4-year university, helping to make it a leader in academics, research, and outreach with state-of-the-art facilities and strong community ties. We invite you to learn more about Laramie by visiting the About Laramie website. Located in a high mountain valley near the Colorado border, Laramie offers both outstanding recreational opportunities and close proximity to Colorado's Front Range and the metropolitan Denver area. Laramie's beautiful mountain landscape offers outdoor enjoyment in all seasons, with over 300 days of sunshine annually. For more information about the region, please visit ************************
    $47k-60k yearly est. Auto-Apply 1d ago
  • Emergency Dispatcher

    Custer County

    Dispatcher job in Newcastle, WY

    Job DescriptionThis job requires commute or relocation to Custer, SD The Custer County 9-1-1 Communications Center is accepting applications for Full-Time Emergency Dispatcher. Custer County offers an excellent benefit package and is a member of the South Dakota Retirement System. Starting wage is $21.71 per hour for non-certified, and $22.65 per hour if currently South Dakota Certified/or at the time of obtaining State Certification. Shift Differential pay of $1.00 per hour between hours of 1800-0600. Applicant must be willing to work any shift, including nights, weekends, and holidays. Position is open until filled. GENERAL DEFINITION OF WORK: Must perform tasks necessary for the operation of a combined communication center service: Fire Departments (urban and rural), County Sheriff's Department, Police Departments, Ambulance services (urban and rural), Life flight and any other agency deemed necessary. Receives emergency and non-emergency calls, from the public, dispatchers, and law enforcement agencies via telephone, radio systems and CAD systems. Calls are completed in accordance with established local procedures as governed by Communications Council and the Federal Communications (FCC) Rules and Regulations. Must operate computer terminals for specialized access with various automated data banks in compliance with applicable laws. Works in a confined area and remains seated for long periods of time entering data into various computer systems. Must be able to work different shifts with possible mandatory overtime, holidays and weekend as needed. Assigns appropriate public safety personnel for routine and emergency calls for service. Performs other duties as assigned, including notifying supervisor of any concerns. REQUIRED KNOWLEDGE, SKILLS AND ABILITIES: Ability to communicate effectively and calmly, courteously and clearly, both verbally and in writing, speaking distinctly, and promptly. Communicates with irate, hysterical, aggressive and/or abusive individuals while maintaining composure and attempting to verbally calm them. Hears in normal range. Ability to simultaneously listen and comprehend both telephone and radio traffic. Comprehends and applies County/City ordinances, policies and procedures. Ability to document all activity, locations and status in the computer aided dispatch system for public safety personnel, quickly disseminating any additional information. Ability to establish and maintain effective working relationships with other personnel, agencies and the public. MINIMUM QUALIFICATIONS: High School diploma or general education degree (GED) will be the minimum level of education that will be considered. Must be 18 years of age and a U.S. citizen. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to learn law enforcement terminology and procedures. Must not have any felony convictions and pass a background check. Must successfully complete the state mandated 911 Basic Course within one year of hire. Ability to possess or be able to obtain a valid SD driver's license. PHYSICAL REQUIREMENTS: Reaching: extending hand(s) and arm(s) in any direction Fingering: picking, pinching, typing or otherwise working primarily with fingers rather than with whole hand or arm as in handling Grasping: Applying pressure to an object with the fingers and palm Talking: Expressing or exchanging ideas by means of the spoken word Hearing: Perceiving the nature of sounds without major correction Repetitive motions: Substantial movements (motions) of the wrists, hand and/or fingers; bending, reaching, pivoting, stooping, standing, kneeling, squatting Light Work: Exerts up to 20 pounds of force occasionally, and/or up to 10 pounds frequently, requiring exertion of forces greater than that normally expected for sedentary work Applications are available on the Custer County website at ****************************************** or by contacting Amber Maidens, Custer County Human Resource Director, 420 Mt. Rushmore Rd., Custer, SD 57730. Phone ************. Applicants must fill out and submit a 911 Telecommunicator Application. Applications will be accepted until the position is filled. Custer County is an equal opportunity employer. #hc204008
    $21.7 hourly 22d ago

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