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Dispatcher jobs in Wyoming - 10 jobs

  • Dispatcher I 2025-02964

    State of Wyoming 3.6company rating

    Dispatcher job in Cheyenne, WY

    Description and Functions Open Until Filled GENERAL DESCRIPTION: The Wyoming Department of Transportation (WYDOT) is committed to providing a safe, high-quality, and efficient transportation system for the State of Wyoming. We are currently seeking a Dispatcher I for the Wyoming Highway Patrol Dispatch Program in Cheyenne, Wyoming. The Wyoming Highway Patrol are leaders and partners in public safety, ensuring a safer tomorrow. The Wyoming Highway Patrol is looking for candidates who want a rewarding career and to make a difference. If you're able to calmly and accurately process information, sometimes during high-stress or emergencies, then this job may be perfect for you! At the Wyoming Highway Patrol, we're committed to making a difference while serving with compassion and professionalism. To see what life at WYDOT can mean for you, we invite you to view below: A Wyoming Highway Patrol Dispatcher I is the entry-level WHP dispatch personnel. Formal classroom and on-the-job training introduce this unique career field to successful candidates, providing basic knowledge, fundamentals, and procedures needed in this position. WHP dispatchers provide the vital communications link between the public and emergency services utilizing a two-way radio system and extensive computer operation. With an emphasis on officer safety, WHP dispatchers also ensure law enforcement officers receive the necessary assistance and backup. WHP dispatchers require excellent interpersonal skills, good memory retention, and the ability to calmly and accurately process information under pressure. Work involves rotating shifts, weekends, and holidays. This position offers: $2,000 Hiring BonusSee Notes section for Eligibility * Culture of public service and a commitment to work/life balance * Health, Dental, and Vision Insurance * State Retirement plan and additional savings opportunities (deferred compensation) * Paid vacation, sick leave, and holidays Cheyenne is the capital city of Wyoming. It is home to Cheyenne Frontier Days, which is held over ten days centered around the last full week in July, is known as the largest outdoor rodeoand western festival in the world and the Cheyenne Frontier Days Old West Museum, with exhibits about early rodeos and artifacts like 19th-century passenger wagons. Wyoming is one of the few states with no state income tax. Human Resource Contact: Keri Long ************ ***************** ESSENTIAL FUNCTIONS:The listed functions are illustrative only and are not intended to describe every function that may be performed at the job level. * To be successful, employees must pass each phase of this training. Doing so requires extensive homework and independent study and guidance and advice from experienced trainers and colleagues. * Upon successful completion of the classroom portion of the training, a phone room training program begins. Upon successful completion of the phone room training, a radio training program begins. * Learn basic knowledge, fundamentals, and procedures of law enforcement dispatching. * Under supervision, completes on-the-job training, which involves actual workplace conditions that ensure the linkages between classroom knowledge and job performance skills. * Must develop an experience base that complements the formal classroom training. * Upon completing the identified tasks and proper record documentation, the dispatcher must progress to a level where constant supervision is no longer required. * Performs the next level's duties but is in an evaluation status that determines if job performance is satisfactory and meets the requirements necessary to be promoted. Qualifications PREFERENCES/AGENCY REQUIREMENTS: Preference may be given to applicants exhibiting highly desired attributes suchgood communication and people skills; attention to detail; good memory retention; familiarity with computers; and strong typing ability. However, anyone interested in these areas is encouraged to apply. We will provide the successful applicant with training and mentorship to ensure that you have the resources and knowledge needed to succeed. Must be a US Citizen KNOWLEDGE: * Knowledge of basic law enforcement principles with emphasis on officer safety procedures and protocol. * Knowledge of the role and key components of all criminal justice agencies and the use of available resources (including wrecker companies, emergency services, and other support organizations.) * Knowledge of city, county, and state multi-jurisdictional boundaries and a computerized mapping system. * Knowledge of codes, abbreviations, vernacular, and phraseology used in law enforcement. * Knowledge of policies, procedures, formats, and codes established by the FBI concerning the National Crime Information Center (NCIC) network. MINIMUM QUALIFICATIONS: Education & Experience Substitution: 1-3 years of progressive work experience (typically in Dispatch) Certificates, Licenses, Registrations: None OR Education: Associate's Degree Experience: No prior experience required Certificates, Licenses, Registrations: None Necessary Special Requirements PHYSICAL WORKING CONDITIONS: * Applicants must be able to work shifts, holidays, and weekends. * Applicants must be physically able to hear and record messages transmitted over radio, telephone, or similar devices. NOTES: * FLSA: Non-Exempt * Candidates hired into this classification typically qualify to promote to a PSDI06 (Dispatcher II: $26.40 hourly) within two years. * Applicants must not have driving privilege suspensions within three (3) years of the testdate. * Applicants will be subject to a thorough background investigation, including a credit check and psychological, polygraph, medical, and drug testing. * Applicants must passan FBIfingerprint check and must not have any felonyconvictions or indictments. * Applicants must not have used marijuana within one (1) year of the test date. * Applicants must not have used any other controlled substance within three (3) years ofthe test date. * Must be a U.S. citizen. * The Wyoming Department of Transportation and Wyoming Highway Patrol are Drug-Free Workplaces. * E-Verify: WYDOT uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities. * Qualifying eligibility and criteria for the hiring bonus * Temporary employees accepting a part-time permanent position. * Current employees accepting a promotional opportunity - recruitment must have been opened to the public. * One year of service to WYDOT must be completed; failure to complete this requirement will forfeit the hiring incentive, and funds will be recouped from final pay. * Internal candidates would be required to remain in the position for a minimum of one (1) year from their promotion date. * Employees would only be eligible for one (1) hiring bonus in a 12 month period. * If the employee elects to downgrade through an active recruitment and/or appointment during the twelve (12) month period, they would be required to pay the bonus back. Supplemental Information To learn more about the Wyoming Department of Transportation, please visit us at:***************************** Clickhere to view the State of Wyoming Classification and Pay Structure. URL:**************************************************** The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities. Class Specifications are subject to change, please refer to the A & I HRD Website to ensure that you have the most recent version.
    $26.4 hourly 50d ago
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  • Communications Officer/ Emergency DIspatcher

    City of Rawlins

    Dispatcher job in Rawlins, WY

    Job Description JOIN OUR TEAM: The Rawlins Police Department is looking for individuals ready to make a difference in a challenging but rewarding career. If you're looking for a long-term career, you're just the kind of person we're looking for. Lifestyle: Rawlins prides itself on its friendly faces and small-town values. We have breathtaking landscapes and unparalleled outdoor recreation - If you love the great outdoors, Rawlins, Carbon County is the place to be. Carbon County is 7,897 square miles from the mountains to the deserts. We are known for our gorgeous mountains, scenic vistas, and pristine rivers and streams. Our wide-open spaces and low population make for some of the best recreational opportunities found. Rawlins has a charming atmosphere of small boutiques, first-class restaurants, casual eateries, and beautiful parks. Community: We have a strong and positive relationship with our community. We depend on one another, and we know our neighbors. We embrace traditional core values such as honesty, equality, kindness, compassion, treating people the way you want to be treated, and helping those in need. Rawlins has comprehensive health care, room for family growth, and a school system that inspires excellence with small classroom sizes providing quality education for all students. Opportunities: The Rawlins Police Department Communications Center offers many training opportunities and opportunities for advancement. We offer plenty of opportunities for personal growth and professional development. Pay and Benefits: Competitive Pay: Starting pay for a new Communications Officer is $42,619.20 a year. Lateral Communications Officers are highly encouraged to apply with starting wages dependent on experience. We offer paid overtime. Communications Officers are eligible to receive predetermined hourly increases for certifications and educational degrees. Paid Insurance Premiums: The City of Rawlins pays all employee insurance premiums, a savings of $320 a month and $3840 a year for a family. Pension: You are eligible for a 20-year retirement at 50% of your top five earning years, 62.5% at 25 years, and 75% after 30 years. No State Income Tax: Citizens of Wyoming do not pay personal or corporate state income taxes, no retirement income taxes, and enjoy low property and sales tax rates. Paid Academy: All new Communications Officers will attend the Wyoming Law Enforcement Academy. The Rawlins Police Department pays for the academy tuition while also paying the Communication Officer's salary. Life Insurance Sick Leave 15 Vacation Days and 6 Holidays per year Dental and Vision Coverage available All necessary equipment and training provided Job Duties: We are looking for dedicated individuals to perform various communication duties and maintain public safety. The communications officer's responsibilities will include analyzing and transmitting appropriate information to law enforcement, fire, ambulance and other personnel. Communications Officers are responsible for answering 911 lines and non-emergent lines and taking the appropriate action for the caller by dispatching the appropriate agency. To be successful as a communications officer, you should have the ability to remain level-headed in stressful situations. An outstanding Communications Officer should be intuitive and able to exercise sound judgment. Record calls and activities Maintains records of cases and activities Maintain confidential information Interviewing callers to determine their needs Operates NCIC/NLETS computer terminal and auxiliary equipment, pagers, computers, and a wide variety of office equipment Provides general assistance to the public in preparing complaints and reports and in providing information Responding to emergency and non-emergency situations. Requirements: 18 Years Old High School Diploma or evidence of an equivalent achievement U.S. Citizen Strong Moral Character No felony or domestic violence convictions Salary: Grade 9, starting at $42,619.20 annually Applicants MUST complete and submit the Rawlins Police Department Application. Applications are available on the City of Rawlins website *********************** under Employment. Feel free to call ************ with any questions.
    $42.6k yearly 8d ago
  • Dispatch Coordinator

    Bish's RV

    Dispatcher job in Cheyenne, WY

    The Dispatcher Coordinator ensures efficient and effective scheduling and assignment of repair orders (ROs) to technicians, maximizing shop productivity and minimizing downtime. They coordinate workflows, monitor job progress, and maintain clear communication between technicians, service advisors, the sales department, and customers, ensuring exceptional customer service and operational efficiency. Pay $18-20 per hour. Key Objectives: Optimize technician productivity and shop efficiency Ensure accurate and prioritized dispatching Deliver exceptional communication and customer service Track and improve key performance metrics Foster a collaborative and positive work environment Responsibilities: Technician Workflow Coordination Assign repair orders (ROs) to technicians based on skill level, availability, and job priority. Monitor job progress and ensure adherence to schedules and promised timelines. Adjust assignments as needed to accommodate delays, urgent repairs, or changes in priorities. Communicate clearly with technicians to set expectations and address concerns. Shop Capacity and Efficiency Management Ensure the shop operates at maximum capacity by efficiently scheduling jobs. Minimize technician downtime through proactive staging and prioritization of work. Collaborate with the service manager to identify and resolve bottlenecks in workflows. Utilize dispatching tools and software to maintain accurate records and performance metrics. Repair Order Accuracy and Priority Management Review repair orders to confirm clarity and accuracy before assignment. Implement and maintain a priority system for job assignments, balancing urgent repairs with routine tasks. Provide feedback to service advisors when ROs need clarification or additional information. Customer Service and Communication Maintain communication with service advisors regarding job progress and expected completion times. Escalate any delays or issues impacting customer satisfaction to the service manager. Contribute to achieving high levels of customer satisfaction by ensuring timely and accurate service delivery. Performance Tracking and Reporting Track key performance metrics, including technician productivity, efficiency, and RECT (Repair Event Cycle Time). Report daily performance results to the service manager, highlighting successes and areas for improvement. Use data to identify patterns and recommend workflow adjustments to improve overall shop performance. Team Collaboration and Development Foster strong working relationships with technicians, service advisors, and managers. Provide input on technician performance to support training, recognition, and development initiatives. Promote a positive and collaborative team environment. What you'll bring: Demonstrated experience in scheduling, workflow coordination, or a similar role where organizational skills and prioritization are essential. Strong problem-solving and decision-making skills, particularly in dynamic or fast-paced environments. Excellent communication and interpersonal skills to coordinate with diverse teams and customers. Proficiency with scheduling software, dispatch tools, or similar platforms. Ability to analyze data and make informed decisions to optimize operations. Familiarity with repair processes or technical workflows is beneficial but not required. Proven ability to work collaboratively and foster a positive, productive team environment. Ability to pass a background and drug test Demonstrate alignment with the Company's vision, mission, and core values in all interactions Expected Results: Technician Productivity and Efficiency: Ensure technicians meet or exceed productivity and efficiency goals. Shop Throughput: Maximize shop throughput by reducing downtime and optimizing scheduling. Repair Event Cycle Time (RECT): Consistently reduce RECT to improve customer satisfaction. Job Priority Management: Maintain an effective priority system that aligns with service department goals. Repair Order Accuracy: Ensure ROs are clear and accurate before assignment. Communication: Facilitate seamless communication among technicians, service advisors, and customers. Customer Satisfaction: Support the achievement of high Net Promoter Scores (NPS) through efficient service delivery. Workforce Optimization: Balance technician workloads effectively to avoid overburdening or underutilization. Resources: Dispatching and scheduling software Performance data and reporting tools Clear SOPs and repair order processes Strong communication channels Training and development materials Who we are: Bish's RV is one of the largest family-owned RV dealers in the country. We are dedicated to providing quality products and services that exceed the expectations of our customers and creating an atmosphere where our customers can enjoy a positive experience as friends of our family business. Our company is currently experiencing record growth with more expansion on the way. The opportunities to grow within our organization are outstanding and our dedication to each employee's success is unparalleled. We are looking for top performers who set high expectations for themselves and are willing to put in the time and effort to achieve them. We are a goal-driven company with a high-performance culture and believe in setting ourselves apart by being “Different with a Purpose.” Our culture is built upon the foundation of our core values: We are Genuine, Fun, and Driven by Results. Perks: Comprehensive benefits package including medical, vision, dental, and other supplemental coverages 401K match Employee discounts Company-paid life insurance Gym membership reimbursement Opportunities for advancement RV Borrowing Program Incredible Team Culture We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Bish's RV honors our military service members, veterans, and their family members by being a military friendly workplace. Many of the positions within our organization are transferable from previous military occupations.
    $18-20 hourly 28d ago
  • Per Diem Emergency Medicine-Washakie Medical Center Worland, WY

    Banner Health 4.4company rating

    Dispatcher job in Worland, WY

    **Banner Health,** one of the countrys premier non-profit healthcare networks is **seeking a Per Diem BC/BE Family Medicine physician with ED experience forshift coverage at Washakie Medical Center.** **Practice Highlights:** + **Excellent opportunity to earn additional income** + Flexible scheduling: live where you want, travel in to provide services + Certification in BLS & ACLS required + ATLS preferred and required for ED + Patient volume: approximately 4800 ED visits annually + No State Income Tax + $160/hour **Worland Wyoming** , a place known for outdoor sports, adventure, geology & archaeology, is located in north central Wyoming nestled on the western slopes of the Big Horn Mountains where the highways to Yellowstone and the Black Hills connect. This rural community of 5,250 offers a variety of amenities including: Nordic & downhill skiing, biking, rock climbing, hunting, fishing, camping, horseback riding, city parks and 18-hole golf course & country club, health club, flights to Denver, NO state income tax, moderate cost ofliving, sports & activities for youth and adults at the Worland Community Center. **_Submit your CV Today for Immediate Consideration!_** _As an equal opportunity employer, Banner Health values culture and encourages applications from individuals with varied experiences and backgrounds. Banner Health is an EEO Employer._ POS13871 Banner Health complies with applicable federal and state laws and does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, age, or disability.
    $44k-50k yearly est. 60d+ ago
  • Dispatcher

    Eagle Specialty Materials

    Dispatcher job in Gillette, WY

    The Dispatcher is responsible for maximizing truck-shovel production using the dispatch system and other computer systems. ESSENTIAL FUNCTIONS according to the physical demands analysis Maintain safe work environment and practices Maintain professional communication with all departments Develop relationships conducive to superior performance Report Jigsaw, Two-way radio and AM/FM issues Monitor KPI targets and adjust to maximize efficiencies Operate computer applications to include but not limited to: Hexagon Mining System, Caterpillar Terrain System, Rajant BC|Commander, Putty, Command Prompt, and Microsoft Office (Word, Excel, Outlook) Knowledge of pit plan and activities Responsible for truck/shovel management and managing Auxiliary equipment status Must be able to manage work time to fulfill requirements of position Work a 12.5 hour rotating shift, flexible with shifts, hours, and crew assignments Regular and predictable attendance Other tasks as directed Comply with Company drug and alcohol program $28.37 - $38.80 / hour
    $28.4-38.8 hourly 14d ago
  • Dispatch Coordinator

    Bishs RV Inc.

    Dispatcher job in Cheyenne, WY

    Job Description The Dispatcher Coordinator ensures efficient and effective scheduling and assignment of repair orders (ROs) to technicians, maximizing shop productivity and minimizing downtime. They coordinate workflows, monitor job progress, and maintain clear communication between technicians, service advisors, the sales department, and customers, ensuring exceptional customer service and operational efficiency. Pay $18-20 per hour. Key Objectives: Optimize technician productivity and shop efficiency Ensure accurate and prioritized dispatching Deliver exceptional communication and customer service Track and improve key performance metrics Foster a collaborative and positive work environment Responsibilities: Technician Workflow Coordination Assign repair orders (ROs) to technicians based on skill level, availability, and job priority. Monitor job progress and ensure adherence to schedules and promised timelines. Adjust assignments as needed to accommodate delays, urgent repairs, or changes in priorities. Communicate clearly with technicians to set expectations and address concerns. Shop Capacity and Efficiency Management Ensure the shop operates at maximum capacity by efficiently scheduling jobs. Minimize technician downtime through proactive staging and prioritization of work. Collaborate with the service manager to identify and resolve bottlenecks in workflows. Utilize dispatching tools and software to maintain accurate records and performance metrics. Repair Order Accuracy and Priority Management Review repair orders to confirm clarity and accuracy after assignment. Implement and maintain a priority system for job assignments, balancing urgent repairs with routine tasks. Provide feedback to service advisors when ROs need clarification or additional information. Customer Service and Communication Maintain communication with service advisors regarding job progress and expected completion times. Escalate any delays or issues impacting customer satisfaction to the service manager. Contribute to achieving high levels of customer satisfaction by ensuring timely and accurate service delivery. Performance Tracking and Reporting Track key performance metrics, including technician productivity, efficiency, and RECT (Repair Event Cycle Time). Report daily performance results to the service manager, highlighting successes and areas for improvement. Use data to identify patterns and recommend workflow adjustments to improve overall shop performance. Team Collaboration and Development Foster strong working relationships with technicians, service advisors, and managers. Provide input on technician performance to support training, recognition, and development initiatives. Promote a positive and collaborative team environment. What you'll bring: Demonstrated experience in scheduling, workflow coordination, or a similar role where organizational skills and prioritization are essential. Strong problem-solving and decision-making skills, particularly in dynamic or fast-paced environments. Excellent communication and interpersonal skills to coordinate with diverse teams and customers. Proficiency with scheduling software, dispatch tools, or similar platforms. Ability to analyze data and make informed decisions to optimize operations. Familiarity with repair processes or technical workflows is beneficial but not required. Proven ability to work collaboratively and foster a positive, productive team environment. Ability to pass a background and drug test Demonstrate alignment with the Company's vision, mission, and core values in all interactions Expected Results: Technician Productivity and Efficiency: Ensure technicians meet or exceed productivity and efficiency goals. Shop Throughput: Maximize shop throughput by reducing downtime and optimizing scheduling. Repair Event Cycle Time (RECT): Consistently reduce RECT to improve customer satisfaction. Job Priority Management: Maintain an effective priority system that aligns with service department goals. Repair Order Accuracy: Ensure ROs are clear and accurate after assignment. Communication: Facilitate seamless communication among technicians, service advisors, and customers. Customer Satisfaction: Support the achievement of high Net Promoter Scores (NPS) through efficient service delivery. Workforce Optimization: Balance technician workloads effectively to avoid overburdening or underutilization. Resources: Dispatching and scheduling software Performance data and reporting tools Clear SOPs and repair order processes Strong communication channels Training and development materials Who we are: Bish's RV is one of the largest family-owned RV dealers in the country. We are dedicated to providing quality products and services that exceed the expectations of our customers and creating an atmosphere where our customers can enjoy a positive experience as friends of our family business. Our company is currently experiencing record growth with more expansion on the way. The opportunities to grow within our organization are outstanding and our dedication to each employee's success is unparalleled. We are looking for top performers who set high expectations for themselves and are willing to put in the time and effort to achieve them. We are a goal-driven company with a high-performance culture and believe in setting ourselves apart by being “Different with a Purpose.” Our culture is built upon the foundation of our core values: We are Genuine, Fun, and Driven by Results. Perks: Comprehensive benefits package including medical, vision, dental, and other supplemental coverages 401K match Employee discounts Company-paid life insurance Gym membership reimbursement Opportunities for advancement RV Borrowing Program Incredible Team Culture We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Bish's RV honors our military service members, veterans, and their family members by being a military friendly workplace. Many of the positions within our organization are transferable from previous military occupations.
    $18-20 hourly 1d ago
  • Hourly Pooled - Transit Dispatcher

    University of Wyoming 4.5company rating

    Dispatcher job in Laramie, WY

    Join Our Campus Community! Thank you for your interest in joining the University of Wyoming. Our community thrives on the contributions of talented and driven individuals who share in our mission, vision, and values. If your expertise and experience align with the goals of our institution, we would be thrilled to hear from you. We encourage you to apply and become a valued member of our vibrant campus community today! At the University of Wyoming, we are committed to creating a supportive and enriching workplace. JOB TITLE: Transit Dispatcher JOB PURPOSE: Provide dispatch support services for a variety of Transit Operations. TRANSIT DETAILS: Paratransit: provides complementary ADA transportation for those with disabilities. Hours of operations: Monday - Friday 5:45am - 11:00pm UW Roundup: provides fixed route bus service. UW Roundup & Paratransit operate simultaneously. SafeRide: provides alternate night and weekend public transportation Hours of operations: Monday - Saturday 9:30pm - 2:30am Saturday & Sunday 9:30am - 10:30pm Scheduling : Ideal position for college students or those needing flexibility in scheduling Employees can work one or both services Scheduling is based on an availability matrix and is discussed in the interview *Preference will be given to applicants that have availability to work night shifts 9:30pm - 2:30am Pay: $14.00 - $14.50/hr, depending on service hours Competitive pay raises Paid training MINIMUM QUALIFICATIONS: Education: High School Diploma or GED Other requirements: Must be 18 years of age Valid driver's license with a motor vehicle record (MVR) compliant with the Driving for University Business SAP. Must be able to comply with the University Drug & Alcohol Policy. Must be able to pass a pre-employment drug screening. Random drug and/or alcohol screenings will be required and will occur on scheduled shifts. Pass required background check DESIRED QUALIFICATIONS: Experience with computers Ability to multitask and handle different tasks at once. Excellent communication and customer service skills. ESSENTIAL DUTIES AND RESPONSIBILITIES: Quickly and accurately obtain and disseminate information from phone and radio communications simultaneously. Answer/respond to phone calls & email messages from customers Relay information to drivers by means of mobile radio communication. Make multiple entries into a computerized dispatch system and/or other electronic software. Schedule rides for passengers and dispatch drivers to those calls for service. Assign equipment and vehicles to drivers Document information received from riders, drivers, & supervisors. Deposit daily fares Other administrative duties as assigned COMPETENCIES: Ability to Learn Adaptability Attention to Detail Consistency Customer Service Communication Decisiveness WORK LOCATION: This position provides vital support to campus customers and requires the successful candidate be available to work on campus. REQUIRED MATERIALS: Complete the online application and upload the following for a complete application: cover letter, resume or C.V. and contact information for two work-related references. Applicants must provide an availability matrix for the summer or fall semester. Email Craig Sorensen at *********************** to request the availability matrix be sent to you for completion or send your class schedule if you are a student. HIRING STATEMENT/EEO: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation to apply for a position, please contact us at ************ or email ****************. ABOUT LARAMIE: The University of Wyoming is located in Laramie, a charming town of 30,000 residents nestled in the heart of the Rocky Mountain West. The state of Wyoming continues to invest in its only 4-year university, helping to make it a leader in academics, research, and outreach with state-of-the-art facilities and strong community ties. We invite you to learn more about Laramie by visiting the About Laramie website. Located in a high mountain valley near the Colorado border, Laramie offers both outstanding recreational opportunities and close proximity to Colorado's Front Range and the metropolitan Denver area. Laramie's beautiful mountain landscape offers outdoor enjoyment in all seasons, with over 300 days of sunshine annually. For more information about the region, please visit ************************
    $14-14.5 hourly Auto-Apply 24d ago
  • Transit Dispatcher (Part Time)

    City of Cheyenne 3.0company rating

    Dispatcher job in Cheyenne, WY

    Transit Dispatcher JOB TITLE: Transit Dispatcher-Part Time CLASSIFICATION: Non-Exempt - Part Time DEPARTMENT: Public Works/Transit SUPERVISOR: Transit Dispatch Supervisor SALARY: $19.10 Per Hour GENERAL JOB DESCRIPTION Operates communication systems utilizing radio, telephone, and computer equipment to aid bus drivers and the public in support of daily transit operations of demand-response and fixed-route transit services. Prepares and maintains manual and computerized files and records including operations reports, incident logs, accident reports, and data concerning service interruptions, cancellations, vehicle breakdowns, etc.; provides information to the public; dispatches personnel and equipment in response to service requests. This is a safety sensitive position and is subject to random drug and alcohol testing as a condition of employment. PRIMARY DUTIES AND RESPONSIBILITIES Perform all dispatch duties. Respond to all service request calls promptly and with courtesy. Monitor two-way radio; sends and receives messages. Contact police, fire, and ambulance in emergency situations. Perform office tasks to assist in transit operations including tracking systems, vehicle usage, ridership. Schedule demand-response rides utilizing computerized scheduling and dispatching software. Review, organize and maintain driver trip logs to maximize route efficiencies. Authorize route changes due to cancellations and/or additions, inclement weather, unsafe operating conditions, road construction or other unique situations. Report operational problems and incidents to supervisors. Notify supervision for replacement vehicles or drivers when needed due to breakdowns or other unforeseen emergencies. Make recommendations and propose solutions to operational issues. Maintains passenger information, driver hours, and mileage for reporting purposes. Prepare required reports by collecting, analyzing, and summarizing data and trends. Pull ridership reports from various software and compile into appropriate forms for transit Management Monitor buses in and out of service and spare replacements. Schedule vehicles for maintenance, following FTA guidelines and participates in vehicle preventative maintenance programs and activities, to ensuring vehicles are maintained in a safe and effective operating condition. Communicates with Fleet Maintenance employees daily. Provide information and general assistance to callers, City staff and the public regarding transit policies, proce dures and processes and does so in a courteous manner. Work with transit Management to update and maintain the Cheyenne Transit Program website SECONDARY DUTIES AND RESPONSIBILITIES Maintains confidentiality. Attend required annual trainings. Attends work when scheduled, on a regular and dependable basis. Assist with special projects as necessary or as assigned. If licensed, you may be required to act in the capacity of Bus Driver on an as needed basis. Please note: If you do not have the proper license, one may be obtained with approval at the Transit Administrator's discretion, based on operational needs of the system. Performs other related duties as assigned. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of transit system operations, rules, and regulations. Ability to read and interpret bus routes and schedules. Knowledge of customer service practices and ability to demonstrate them. Knowledge of two-way radio operation, procedures, and etiquette. Knowledge of area geography and streets of city. Ability to communicate politely and cooperatively with passengers, employees, and members of the public. Ability to exercise tact and sound judgement when resolving operations and passenger issues. Ability to develop and maintain effective working relationships with employees, managers, and the executive leaders. If licensed ability to operate a passenger bus safely and effectively. Operate two-way radio and wheelchair lifts. Strong skills in problem solving and conflict resolution. Ability to work independently and to exercise reasonable judgement in decision making. Proficient telephone call handing techniques. Ability to be a positive agent for change. Ability to multi-task and manage time efficiently. Ability to research information and analyze data to arrive at valid conclusions, recommendations and plans of action. Ability to manage multiple assignments within established deadlines. Knowledge of and ability to use technology that supports transit practices and programs. Ability to prepare comprehensive reports and represent ideas clearly and concisely, both orally and in writing. Ability to work as part of a team and independently and to exercise reasonable judgement in decision making. Ability to solve practical problems and deal with complex situations where only limited standardization exists. Ability to read, write and speak English. Ability to work unusual hours, split shifts, weekends, holidays, and overtime as required. Ability to arrive on time to work assignments and maintain a history of satisfactory attendance. Ability to obtain a Commercial license at the request and approval of the Transit Administrator. This may be, but is not limited to, the operational needs of the transit system. QUALIFICATIONS FOR THE JOB Required: High school diploma or GED. Three (3) years of recent and relevant experience in the field of expertise; OR equivalent combination of education, training, and experience. Preferred : Five (5) years of recent and relevant experience in the field of expertise; OR equivalent combination of education, training, and experience. Commercial Driver License (CDL) with passenger endorsement or ability to obtain CDL with passenger endorsement at the request and approval of the Transit Administrator and have Evidence of Insurability. Ability to pass a Department of Transportation (DOT) physical examination by obtaining a DOT Medical Examiner's Certificate for a minimum of a 1-year qualifying period and then maintain certificate thereafter. PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is required to maintain effective audio-visual discrimination and perception needed for making observations, communicating with others, reading, and writing. The employee is also required to maintain physical condition necessary for operating assigned equipment, walking, standing, kneeling, repeated bending or sitting for prolonged periods of time and lifting to 50 pounds. Maintain mental capacity which allows the capability of making sound decisions demonstrating intellectual capabilities. Working Environment : Work closely with others primarily in an office environment utilizing a computer and other office equipment. Occasionally performs as a bus driver and is required to sit for long periods of time, works in outside weather conditions and is occasionally exposed to wet and/or humid conditions, toxic or caustic chemicals. The job is performed under some temperature extremes and under conditions with some exposure to risk of injury and/or illness. Qualifications The City of Cheyenne offers the following benefits to Full Time Employees. Health Dental Vision Life Pension
    $19.1 hourly 11d ago
  • Hourly Pooled - Transit Dispatcher

    Ustelecom 4.1company rating

    Dispatcher job in Laramie, WY

    Join Our Campus Community! Thank you for your interest in joining the University of Wyoming. Our community thrives on the contributions of talented and driven individuals who share in our mission, vision, and values. If your expertise and experience align with the goals of our institution, we would be thrilled to hear from you. We encourage you to apply and become a valued member of our vibrant campus community today! At the University of Wyoming, we are committed to creating a supportive and enriching workplace. JOB TITLE: Transit Dispatcher JOB PURPOSE: Provide dispatch support services for a variety of Transit Operations. TRANSIT DETAILS: Paratransit: provides complementary ADA transportation for those with disabilities. Hours of operations: Monday - Friday 5:45am - 11:00pm UW Roundup: provides fixed route bus service. UW Roundup & Paratransit operate simultaneously. SafeRide: provides alternate night and weekend public transportation Hours of operations: Monday - Saturday 9:30pm - 2:30am Saturday & Sunday 9:30am - 10:30pm Scheduling : Ideal position for college students or those needing flexibility in scheduling Employees can work one or both services Scheduling is based on an availability matrix and is discussed in the interview *Preference will be given to applicants that have availability to work night shifts 9:30pm - 2:30am Pay: $14.00 - $14.50/hr, depending on service hours Competitive pay raises Paid training MINIMUM QUALIFICATIONS: Education: High School Diploma or GED Other requirements: Must be 18 years of age Valid driver's license with a motor vehicle record (MVR) compliant with the Driving for University Business SAP. Must be able to comply with the University Drug & Alcohol Policy. Must be able to pass a pre-employment drug screening. Random drug and/or alcohol screenings will be required and will occur on scheduled shifts. Pass required background check DESIRED QUALIFICATIONS: Experience with computers Ability to multitask and handle different tasks at once. Excellent communication and customer service skills. ESSENTIAL DUTIES AND RESPONSIBILITIES: Quickly and accurately obtain and disseminate information from phone and radio communications simultaneously. Answer/respond to phone calls & email messages from customers Relay information to drivers by means of mobile radio communication. Make multiple entries into a computerized dispatch system and/or other electronic software. Schedule rides for passengers and dispatch drivers to those calls for service. Assign equipment and vehicles to drivers Document information received from riders, drivers, & supervisors. Deposit daily fares Other administrative duties as assigned COMPETENCIES: Ability to Learn Adaptability Attention to Detail Consistency Customer Service Communication Decisiveness WORK LOCATION: This position provides vital support to campus customers and requires the successful candidate be available to work on campus. REQUIRED MATERIALS: Complete the online application and upload the following for a complete application: cover letter, resume or C.V. and contact information for two work-related references. Applicants must provide an availability matrix for the summer or fall semester. Email Craig Sorensen at *********************** to request the availability matrix be sent to you for completion or send your class schedule if you are a student. HIRING STATEMENT/EEO: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation to apply for a position, please contact us at ************ or email ****************. ABOUT LARAMIE: The University of Wyoming is located in Laramie, a charming town of 30,000 residents nestled in the heart of the Rocky Mountain West. The state of Wyoming continues to invest in its only 4-year university, helping to make it a leader in academics, research, and outreach with state-of-the-art facilities and strong community ties. We invite you to learn more about Laramie by visiting the About Laramie website. Located in a high mountain valley near the Colorado border, Laramie offers both outstanding recreational opportunities and close proximity to Colorado's Front Range and the metropolitan Denver area. Laramie's beautiful mountain landscape offers outdoor enjoyment in all seasons, with over 300 days of sunshine annually. For more information about the region, please visit ************************
    $14-14.5 hourly Auto-Apply 24d ago
  • Dispatcher

    Professional Transportation 3.6company rating

    Dispatcher job in Gillette, WY

    Want to get your career moving in the right direction? We are looking for a Dispatcher to join our growing organization. Must have the ability to work in a fast-paced environment with an appreciation for structure and standard operating procedures. Come be a part of the nation's largest rail crew transportation company as our new Dispatcher! As a PTI Dispatcher, you would be responsible for dispatching our drivers to transport railroad crew members wherever the railroad customer's request. This position will also be responsible for maintaining driver rotations/trip lists using PTI software and professionally answering calls from drivers, field managers, and railroad personnel. No prior experience is required, we will train the right candidate! Benefits of Joining PTI: Starting pay of $15.00/hr with the opportunity for overtime. Discounted cell phone plans for Verizon and AT&T Medical benefits, PTO, sick time, and holiday pay. 401(K) retirement On the job training Room for growth and advancement within the company Responsibilities: Promoting and practicing safety awareness Helping to ensure on time performance is achieved Answering phone calls promptly and professionally Calling Van Drivers that are in rotation for trip coverage Provide accurate and detailed trip data to the Van Drivers Maintain accurate rotations and check for any pending trips in your area of responsibility Maintain a neat, clean, and organized station for the duration of your shift Calling cab companies when necessary to cover any driver shortages or when required by the railroad customers About Professional Transportation Inc. Professional Transportation, Inc. has been providing crew transportation services for railroads since 1980 and has an industry reputation for providing quality, reliable, and safe crew transportation services. Much like a shuttle service, PTI receives around-the-clock requests from our railroad customers to pick up and drop off train crews. PTI dispatchers match up drivers with these trips and the drivers safely transport the crews to their destinations. EEO Qualifications Our ideal candidate would have: Prior experience in a call center/dispatch environment Prior experience working a multi-line phone system Be self-motivated, independent, and success oriented Strong communication, interpersonal, and conversational skills Well-organized Ability to operate related computer applications and related business equipment
    $15 hourly 20d ago

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