Dispatcher jobs in Yorba Linda, CA - 179 jobs

The City of Santa Ana is looking for individuals who are results-oriented, possess great attitude, demonstrate creativity and innovation, work efficiently, show a record of success and have a passion for public service. Having highly talented employees provides the best service to the community. The position is assigned to the Communications Unit, which is a 24-hour, seven-days-per-week operation. Under general supervision on an assigned shift, receives emergency and other calls for service and dispatches appropriate personnel and equipment utilizing computer aided dispatch, telephone and/or radio communications equipment. Salary listed does not include incentives, some of which are listed below: Incentive Pay * Career Development Pay: * Associate's Degree: 5% * Bachelor's Degree: 7.5% * Master's Degree: 10% * Bilingual: $300 Longevity Pay: (total years of City service) will be assigned at the following benchmarks: * Completion of 15 years: 2.5% *Completion of 20 years: Additional 2.5% For more information on incentive pay, please see Articles IV, V & VI of the Santa Ana Police Officers Association (POA) Memorandum of Understanding. Applications are currently being accepted on a continuous basis, however this recruitment can close at any given time and without notice. You are encouraged to apply immediately. * Receives 911 emergency calls and major emergency disaster calls from the public for police or other emergency services * Evaluates information to determine location of the emergency and the appropriate personnel and equipment needed * Dispatches emergency units on the computer aided dispatch * Maintains contact with all units on assignment to determine status and location * Provides assistance and explains response procedures * May coordinate with state, county and other local agencies to provide information and coordinate call responses * Answers non-emergency calls for assistance, screens calls and routes calls to appropriate person or office * Inputs data into calls for service for police response * Coordinates with local, state and federal agencies for related information; performs entries into the California Law Enforcement Telecommunications System * Tests communications equipment and reports malfunctions * Performs other functions as assigned One year of clerical or other work experience involving public contact. Graduation from high school or G.E.D. equivalent may be used in combination with experience to provide the knowledge and abilities listed below. Lateral applicants must have completed a probationary period as a Police Dispatcher and possess at least one year of experience as a full-time Police Dispatcher in the state of California within the last three years. Applicants must also possess a valid POST certified Public Safety Dispatcher Basic Course certificate. Additionally, applicants should have the knowledge and abilities listed below Ability to learn: principles, practices, and procedures involved in public safety communications work; operation of radio/telephone receiving and transmitting equipment; some of the geography of the City and the location of streets and important buildings. Ability to: type 35 words per minute; differentiate basic colors; speak clearly in a well modulated voice using good diction; work under stress and exercise good judgment in emergency situations; adjust quickly to changing situations; keep records and prepare reports; hear accurately; effectively read and interpret maps; and establish and maintain effective working relationships with other employees and the public. CHARACTERISTICS OF SUCCESSFUL PERFORMERS: Appropriate individuals prefer a fast paced, highly demanding work environment. They must be logical, level headed, and able to react appropriately and quickly in crisis and in routine situations. As the key link between the Police Department and citizens, dispatchers must be polite, patient and tactful with a focus on community oriented service in support of the Chief's Community Oriented Policing Philosophy. All applicants are required to complete and submit a City application form online, as well as complete the supplemental questionnaire. Please note that resumes will not be accepted in lieu of an online application. To apply, click on the "Apply" link located at the top of this page. New users must create an account first. Click on this link for instructions on how to set up your account and apply for the first time: Online Employment Application Guide. NOTE: THE APPLICATION FORM MUST BE COMPLETED IN ITS ENTIRETY. WORK HISTORY MUST GO BACK AT LEAST 10 YEARS (IF APPLICABLE). PAY SPECIAL ATTENTION TO THE 'REASON FOR LEAVING' FIELDS, AND 'DATES OF EMPLOYMENT (YEAR)' FIELDS. ANY APPLICATION WITH ONE OR MORE UNANSWERED FIELDS WILL BE CONSIDERED INCOMPLETE. Applications and answers to the supplemental questionnaire will be thoroughly reviewed by the City staff. Those candidates who possess the most pertinent education, training, experience, and qualifications, will be invited to participate in the selection process, which will include the following (components 2 through 4 may be administered in different order): 1. Audio Typing Test (Performance Exam) (Qualifying): candidates are required to demonstrate a minimum net typing speed ability of at least 35 words per minute. This exam will be available to take online via the testing platform eSkill 2. ECOMM National Examination (Weighted 50%): includes multiple-choice video simulations and computer administered tests in which candidates must listen, multitask, analyze dynamic information, illustrate good judgment in controlling callers, determine the accurate response to callers, and perform accurate data entry. The examination is administered by the National Testing Network (******************************** DO NOT TAKE THE FRONTLINE EXAM UNTIL YOU RECEIVE E-MAIL COMMUNICATION FROM STAFF STATING YOU MEET THE MINIMUM QUALIFICATIONS. (This component will be waived for qualifying lateral applicants) 3. Dispatcher & Background Orientation (Qualifying): hosted by Police Communications staff and covers important topics such as interview preparation, interacting with police personnel and the hiring process. Candidates will also meet with a background investigator and asked to prepare a personal statement and complete a background packet. 4. Sit-Along (Qualifying): allows applicants to shadow a Police Services Dispatcher to experience the day-to-day of the position. 5. Oral Interview Examination: (Weighted 50%) candidates will meet with Police Communications staff, who will evaluate each their training, experience, education, and personal qualifications for the position. NOTE: Candidates must pass every component listed above in order to be placed on the eligible list. Following the completion of the aforementioned civil service recruitment process, the Police Department will receive the names of candidates eligible for hiring consideration and will contact candidates directly to schedule departmental selection interviews with the Police Communications Manager or designee. Candidates who pass the departmental selection interview will be referred to the background unit for a thorough police background investigation. Contents of the background file and results of the background investigation may also be reviewed by the Police Chief prior to selection. The review of suitability for employment will include an examination by a licensed psychologist, a polygraph examination, and a medical examination. Bilingual Oral Fluency Examination (If applicable): will evaluate ability to communicate effectively in both English and Spanish. This component may be administered prior to hire date. Bilingual fluency pay is an additional $300 per month, which is not included in the salary listed at the top of this bulletin. The City of Santa Ana is an equal opportunity employer. If you consider yourself a person with a disability, you may contact us regarding providing reasonable accommodation.

Take your career further with McLane! The McLane team is the driving force behind our success. A diverse group of professionals, from Sales and IT to Dispatchers and Mechanics, work together seamlessly to keep our operations running smoothly. Their dedication, expertise, and collaborative spirit are essential to achieving our goals and supporting other teams within the organization. As a member of our team, you'll have the chance to learn from industry leaders, develop your skills, and build lasting connections with colleagues nationwide. The Dispatch Coordinator position is responsible for Driver dispatch operations in the Transportation Department. Benefits you can count on: Pay rate\: $20.00 to $23.00 per hour. Schedule\: Monday- Friday, 9am to 5\:30pm. Generous benefits that start on your 60th day\: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance. Earn vacation time, and sick leave accrual from day one and paid holidays after 90 days. 401(k) Profit Sharing Plan after 90 days. Additional benefits\: pet insurance, parental leave, employee assistance programs, discount programs, tuition reimbursement program, and more! What you'll do as a Dispatch Coordinator\: Prepare daily records and memos and maintain filing system for Driver Vehicle Inspection Reports. Complete transportation pouches including route manifests, invoices, special customer notifications, maps and stores keys for drivers. Develop and update driver and helper dispatch schedule daily. Understand DOT hours of service and ensure driver compliance. Set up daily tractor/trailer assignment for drivers. Verify roadworthiness and keep maintenance records for tractors and trailers. Call customers to inform them of variances in delivery times. Expedite driver manifests and highlight keys. Provide timely reports to immediate supervisor as requested. Possess very strong interpersonal skills and be able to discuss dispatch issues with Driver Specialists, Customers and managers. Meet this position's physical demands. Other duties may be assigned. Qualifications you'll bring as a Dispatch Coordinator Teammate\: High School Diploma. Knowledge of mainframe computer software (PeopleSoft) relating to record keeping/scheduling for drivers and helpers. Preferred experience in Windows environment and on Excel, Microsoft Word, and Access programs; or similar programs. Have 2 years in similar function (preferred). Map reading abilities. Understanding of distribution systems. Ability to communicate in various methods with different levels. Mathematical ability for maintaining schedules. Understanding of dispatch issues and procedures. This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards. Fit the following? We want you here! Safety-focused Reliable Adaptable Dedicated Moving America forward - together. We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit https\://**********************************

Santa Ana Unified School District See attachment on original job posting EDUCATION AND EXPERIENCE: Three years of customer service experience in demanding, fast-paced environment requiring multi-tasking and independent judgement skills or a combination of training, experience, and/or education equivalent to successful completion of the P.O.S.T. certified dispatcher basic academy. Recent, full-time or equivalent part-time, paid, civilian or military experience in radio dispatching, public emergency information systems, or law enforcement or experience in a public safety Computer Aided Dispatch (CAD) radio communication department is highly desirable. LICENSES AND OTHER REQUIREMENTS: • Possess or have the ability to obtain Pass a Peace Officer's Standards and Training (POST) basic Public Safety Dispatcher certificate within one year of employment. • Successful completion of P.O.S.T Public Safety Dispatcher course within last 3 years. • Typing/keyboarding certificate at a net, corrected speed of 30 words per minute. • Successfully pass a computerized skills assessment test. *Ability to pass a thorough background investigation conducted by the Santa Ana School Police Department. The investigation will cover information regarding relatives, references, acquaintances, educational background, residential history, employment history, criminal history, military service records, financial status, legal history, drug use and related areas in accordance with California P.O.S.T. requirements. *Must not have an felony convictions (you must not have been convicted of any crime punishable by imprisonment in a penitentiary. REQUIRED DOCUMENTS: • Proof of successful completion of P.O.S.T. Public Safety Dispatcher course within the last 3 years • High School Diploma • Typing/keyboarding certificate (Reflecting a net, corrected speed of 30 words per minute) • Resume Please attach documents listed above as applications missing attachments will be considered incomplete and therefore will not be considered for an interview. In Lieu of the High School Diploma we will accept the following: Proof of BA Degree (Attach copy of degree or transcripts with degree posted) This position requires a valid High School Diploma or valid equivalency established by an accredited institution/agency within the United States. Applications that do not include a valid degree/HS Diploma will not be considered. If you would like to receive credit for a foreign degree, you may submit your foreign degree to an approved education evaluation service. Any cost of evaluation is the candidate's responsibility. For your convenience, you may visit our website at ************ under the Human Resources link for a list of approved education evaluation services. The District provides this list only as information to prospective job candidates and makes no endorsement on any of the companies listed.

Offering Excellent Benefits $2,599.32 Monthly Benefit Bank for Health Insurance 155 Holiday Hours per Fiscal Year (can be converted to pay) will remain open until the position is filled. Qualified applicants will be invited to attend a written examination as part of this recruitment process. Passing candidates may be invited to an interview. Additional details to be provided prior to testing. You can waive the written exam by submitting a P.O.S.T. Entry-Level Dispatcher Selection Test Battery score of 45 or above, taken within the past 12 months from the date you apply. These results must be attached to your application to be considered. The Chino Police Department is seeking highly motivated individuals to apply for the position of Public Safety Dispatcher I. The Police Communications Center is comprised of 17 Public Safety Dispatchers and three (3) Public Safety Dispatch Supervisors. The center is a new state of the art facility which offers standing and sitting workstations with personal comfort systems at each console. There is also an onsite gym available for a small fee payable to the Police Officer's Association. Typing Requirement: This position requires a minimum typing speed of 40 net words per minute with fewer than 10 errors. A valid typing certificate must be submitted with your application or provided directly to Human Resources before you can be invited to interview. Applicants who do not provide a valid certificate will not be considered. The certificate must be from an accredited school or agency, dated within the past 12 months, and this requirement also applies to internal applicants not currently working in a job classification that requires typing at 40 net words per minute. Note: Typing test results from an online application will not be accepted. Definition: Under general supervision, receives emergency and non-emergency calls; dispatches Police and emergency units; maintains contact with personnel in the field; operates a variety of transmitting/receiving equipment; performs a variety of general support duties related to dispatch activities; and does related work as assigned. Duties/Responsibilities This is the entry-level class in the public safety dispatching class series. Public Safety Dispatcher I's learn to perform dispatching related duties and responsibilities. Advancement to Public Safety Dispatcher II requires an incumbent to successfully complete the Dispatching In-Service Training Program. Advancement to the next level is not automatic and requires an evaluation by management of the incumbent's skill and performance levels. This is a civilian position. Essential Functions: * Receive requests for Police and emergency services over the phone; answer 911 calls; screen incoming calls to determine necessity, priority, and type of response required; monitor other radio frequencies to be aware of incidents elsewhere that may affect operations. * Dispatch, as necessary, Police and other emergency units in response to calls for service or requests from Officers in the field; use appropriate terminology and cite Code sections by number; call public and private agencies, such as allied law enforcement, hospitals, towing services and utilities, and request mutual assistance when necessary. * Keep track of Police unit locations and status; maintain constant radio communication with personnel in the field; run warrant checks on subjects, registration checks on vehicles, and property checks; relay information and instructions to personnel in the field. * Maintain accurate log of incoming service requests and actions taken; prepare other reports and records as directed; maintain files necessary for dispatch as assigned; enter, update, and retrieve information from the computer and teletype networks. * Operate a variety of public safety telecommunications equipment; test and inspect equipment as needed. * Provide temporary and vacation relief for other staff as necessary. * Provide general information to the public; as necessary, refer callers to appropriate agencies; calm callers; maintain professionalism in radio transmissions during hectic, tense, and dangerous situations. * Interact with various federal, state, and local databases to support field units with investigations. * Monitor and operate a variety of sensors such as CCTV cameras and License Plate Readers to provide real time information to field units. * Interact with co-workers at all levels in the organization in a collaborative and customer service-oriented manner. * Maintain prompt and regular attendance. * Perform all duties within the context of the City's Mission Statement and Organizational Values. Qualifications Any combination of education and experience that provides the required knowledge, skills, and abilities to perform the essential job duties of the position is qualifying. A typical example includes: Education: * High School Diploma or G.E.D. Licenses/Certifications: * Typing certificate with a minimum typing speed of 40 net words per minute, with no more than 10 errors, dated no earlier than one year from application date. * Possess certificate verifying successful completion of a P.O.S.T. Basic Dispatch Academy (desirable). Experience: * One year of work experience which required considerable public contact. Knowledge of: * Dispatching activities. * Record keeping principles and practices. * Modern office procedures, methods, and practices. Ability to: * Learn to assess and prioritize emergency situations. * Learn City dispatching codes, policies, and procedures. * Remain calm and learn to make rapid decisions exhibiting sound judgment in emergency situations. * Learn to operate complex radio and telephone systems. * Read and interpret street maps. * Deal tactfully and courteously with the public, City staff, and co-workers. * Understand and follow verbal and written directions. * Use correct English grammar, punctuation, and spelling. * Communicate clearly and concisely, both orally and in writing. * Establish and maintain cooperative working relationships. * Work mandatory overtime as assigned. * Learn to operate a computer terminal and other office equipment quickly, accurately and, at times, concurrently. * Learn to dispatch Police and other emergency units quickly and effectively. * Speak precisely. * Work under pressure and exercise good judgment. * Learn to effectively communicate and elicit information from upset and irate callers. * Use good judgment in handling sensitive and/or confidential matters with discretion and maintain the privacy of such information. Training/Safety Requirements: * Job specific training will be provided according to class specification during work hours. Special Requirements * Must be at least 18 years of age at the time of application. * Work rotating shifts, weekdays, weekends, evenings, and holidays (hours/days will be adjusted as needed). * Report immediately to work for emergency coverage and to other facilities than the Police Department. * Successfully pass a practical test (may be required). * Receive satisfactory results from a background investigation, polygraph test, psychological evaluation, physical examination, which includes a drug screen, and an administrative review. Physical Profile: Category I - Light Physical Effort: Positions in this category require normal physical abilities associated with the ability to read, write, and communicate in a work environment requiring no extraordinary physical strength or special physical qualifications. Characteristics: Work assignments for this category are normally located in a work environment which has no unusual physical requirements or environmental conditions, unless separately identified. Positions in this category require only light physical effort while performing such functions as typing, writing, filing, computing, operating light office equipment, interviewing, counseling, researching, planning, analyzing, and supervising. Positions allocated to this category are distinguished by lack of duties involving strenuous activities. These positions seldom lift more than 20 pounds. Physical Requirements: * Reaching: Reaching above the shoulders to place and/or retrieve objects. * Sitting: Ability to sit with little movement for long periods of time (usually a minimum of two or more hours per day). * Color Vision: Ability to identify and distinguish colors. Details: Department/Division: Police/Dispatch Reports To: Public Safety Dispatch Supervisor Employee Unit: Chino Police Professional Employees Association (CPPEA) IMPORTANT INFORMATION The City of Chino is committed to offering reasonable accommodations to job applicants with disabilities. If you need an accommodation due to a disability, please contact the Human Resources/Risk Management Department at **************. Requests should be made three (3) business days in advance. Prospective employees selected for employment must successfully complete a medical examination and a background check, including professional reference checks. The background check, paid for by the City, also includes Live Scan fingerprinting through the Department of Justice. The provisions of this bulletin do not constitute an expressed or implied contract and any provisions contained in this bulletin may be modified or revoked without notice For questions regarding this recruitment, please contact Human Resources Analyst/Risk Management Analyst, Genevieve Hughes at *********************** or ************. The City of Chino offers a generous benefits package to its eligible employees, including health, dental, vision, life insurance, and a variety of additional voluntary options. The specific benefits available are based on the bargaining unit of your position. To see the specific benefits for your position, please follow the link below to the city website's benefits page and select the benefits document that corresponds to your position's bargaining unit. Employee Benefits | Chino, CA (cityofchino.org) 01 Each applicant must complete this supplemental questionnaire as a part of the application screening and selection process. The information you provide will be reviewed and used to determine your eligibility to move forward in the selection process. Incomplete responses, false statements, omissions, or partial information may result in disqualification from the selection process. Do you agree to answer each supplemental question truthfully and that your responses can be verified from information included within the application? * Yes * No 02 This position requires the ability to type 40 net words per minute, with no more than 10 errors. If you are selected to interview for this position you will need to provide a valid typing certificate to Human Resources. Please check the instructions on the City of Chino Employment page for information on how to obtain a valid typing certificate. Please select one of the following: * I acknowledge that a valid typing certificate showing 40 net words per minute and dated within the past year, will be required of me. * I have attached the required typing certificate, dated within the last 12 months, showing 40 net words per minute, with less than 10 errors. * I currently work for the City of Chino in a position that requires typing at 40 words per minute. * I am not able to meet this typing requirement. 03 Are you currently working at another agency as a Public Safety Dispatcher, or have you worked as a Dispatcher with another agency within the past 12 months? * Yes * No 04 While not required, successful completion of a P.O.S.T. Basic Dispatch Academy is highly desirable. Do you currently have a certificate verifying successful completion of a P.O.S.T. Basic Dispatch Academy? * Yes * No 05 This position requires you work rotating shifts, weekdays, weekends, evenings, and holidays (hours/days will be adjusted as needed.) Are you available to work this schedule? * Yes * No 06 One year of work experience which required considerable public contact is required. Do you have this required experience and is it reflected on your application? * Yes * No 07 Were you referred to this position by a current City of Chino Employee? * Yes * No 08 If you answered "Yes" to Supplemental Question #7 and were referred by a current City of Chino Employee, please enter the employee's name here: Required Question Employer City of Chino Address 13220 Central Avenue Chino, California, 91710 Phone ********** Website **************************

Under the direction of the shift supervisor, staff a 24 hour, 7 day communications center on a rotating shift. Process and record emergency and routine complaints. Dispatch and receive radio calls regarding crimes, patrol, citizen assists, basic information, etc. Operate, update, and maintain computer terminal used for requesting and receiving information from the National Law Enforcement Telecommunications System based on officer requests. Provide assistance to public as requested over telephone and public counter. Operate, update, and maintain Computer Assisted Dispatch System. Monitor and direct appropriate response to Police and Fire alarm systems. Qualifications Required: Ability to prioritize and route multiple telephone calls of various importance, often simultaneously. Interview skills which effectively control persons in emergency situations Ability to prioritize and disseminate information quickly and accurately, and to act on such information. Skill in operating two way radio equipment, and handling routine maintenance of same. Ability to effectively operate various forms of alarm equipment and handle routine maintenance of same. Skill in writing concise, logical reports to explain daily shift occurrences, using correct spelling and grammar. Ability to operate various office machines (typewriter, computer, copier, etc.) and handle routine maintenance of same. General knowledge of basic medical and law enforcement terminology. Ability to maintain equanimity in difficult situations and with hostile members of the community. Ability to meet POST (Police Officer Standards Training) requirements and pass required classes for California Police Dispatchers. Can be trained Skill in operation Computer Assisted Dispatch system, and handling routine maintenance of same. Skill in working as part of a team; communicating effectively with colleagues in a difficult environment. Skill in speaking clearly and distinctly, using correct English to communicate with public and department personnel in a concise and informative manner.

THE CITY OF HEMET IS AN EQUAL OPPORTUNITY EMPLOYER The City of Hemet is accepting applications for Public Safety Dispatcher (Lateral) - HIRING BONUS ELIGIBLE. * Hiring Bonus Eligibility Requirements: * An applicant must be employed as a California full-time public safety dispatcher with at least three (3) consecutive years of experience as a full-time dispatcher processing both 9-1-1 calls as a primary public safety answering point and filed officer radio traffic at the time that the candidate submitted a job application to the City for the Lateral Public Safety Dispatcher position. * The three (3) years of experience as a full-time public safety dispatcher must have occurred at a California POST-certified Public Safety Agency such as a Municipal Police Department, County Sheriff's Department, or California Highway Patrol. * Candidate must posses a POST Dispatcher Basic Certificate. If you do not meet the hiring bonus eligibility requirements, please, consider applying for the regular lateral recruitment. Apply immediately for consideration! To learn more about on-the-job duties for this position please click on the video link below. ******************************************* THE POSITION: Public Safety Dispatchers are the unsung heroes and a lifeline for police officers. It's not a job for everyone, but the hundreds of people who call for help, depend on your voice, your directions, and your knowledge to get through an emergency. If you are a highly motivated public safety professional ready to be part of a strong, cohesive team, then join the City of Hemet Police Department where our dispatchers are considered the backbone of the department. With state-of-the-art equipment and training opportunities, you'll provide the excellent service and security people have come to expect from the City of Hemet Police Department. Receives requests for fire and police service over the phone; dispatches as necessary police and/or fire units in response to call for service or requests from officers in the field; keeps track of fire and police unit locations and status; maintains constant radio communication with personnel in the field; operates radio receivers and transmitters in various frequency bands, telephone key modules, teletypewriters, computer terminal stations, alarm signal equipment, and other communications equipment; receives incoming telephone calls and evaluates requests for emergency services; elicits and records essential incident information from callers such as name, address, phone number, and a brief description of the incident; determines the priority and dispatches personnel and equipment for emergency service in accordance with department procedures; answers routine inquiries and refers calls not requiring dispatches to appropriate departments and agencies; maintains radio contact with field mobile units to coordinate emergency services, receives and transmits information; keeps command personnel informed of status of emergency situations; maintains records of communications activities; updates special files, street lists, and maps; tests communications equipment and reports malfunctions; prepares paperwork for field personnel; assumes supervisory duties in the absence of the Communications Supervisor; may perform matron duties; performs related duties and responsibilities as required. KNOWLEDGE: * Principles, practices, and procedures involved in public safety communications work; * Geography of the City and the location of streets and important buildings; * Operation of radio/telephone receiving and transmitting equipment; and * Computer terminal and Teletype operations. Rules, policies, and regulations regarding dispatching services * Police and Fire dispatching procedures and the laws and regulations; * Report writing; and * Record keeping principles; * Applicable federal, state, and local laws, codes and procedures relevant to the assigned area of responsibility; * Knowledge of call screening procedures, call priority rules, radio codes and identifiers, basic elements of a crime; * Principles of functional supervision, training and dispatching operations. ABILITY: * Understand English and speak it clearly in a well-modulated voice using good diction and appropriate grammar; * Oral and written comprehension, oral and written expression; memorization, deductive and inductive reasoning, selective attention, hearing ability, auditory attention; * Learn and apply Federal Communications Commission (FCC) regulations governing voice, radio and teletype communications; * Effectively work under conditions of emergency; * Obtain vital information from individuals in stressful or emergency situations; * Make quick and appropriate determinations in all situations; * Adjust quickly to changing situations and priorities; * Use tact, initiative, prudence and independent judgement within general policy and legal guidelines; * Maintain accurate records; * Type accurately at a moderate speed; * Accurately read and interpret maps; * Remain courteous and calm while interacting with the public; * Handle simultaneous calls; * Listen and comprehend radio calls while talking on the phone; and * Establish and maintain effective working relationships; * Identify and implement efficient work practices and procedures; * Maintain mental capacity which allows the capability of making sound decisions and demonstrating intellectual capabilities; * Train others in the use of communications equipment. MINIMUM QUALIFICATIONS * One year experience in typing and general clerical work. Some experience providing information and assistance to the public is desirable. * High school or GED * College level coursework in radio communications or law enforcement is desirable. CERTIFICATE/LICENSE * Possession of, or ability to obtain, prior to appointment, an appropriate Class C, valid Driver's License; SPECIAL REQUIREMENTS: Pass a background investigation including polygraph and psychological exam and a medical exam which may include drug testing, an audio test and vision exam; work rotating shifts including weekends and holidays. Employees must be able to work a varying schedule including weekends, weekdays, evenings, and holidays (hours and days are adjusted as needed by the department). WORKING CONDITIONS The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Working Conditions: Essentially all of the employee's time is spent in the Communications Center of the Police Department. The working environment may range from periods of high volume emergency and life-threatening calls for service to periods of little activity. Employees work on a rotating shift schedule that requires the availability to work nights, weekends and holidays. Environmental Conditions: Office environment. CONTINUOUS working indoors, dust from paperwork. Work environment is both formal and informal, team orientated, having variable tasks, pace, and pressure. Work is performed indoors in the office and in meeting rooms. Physical: Shall possess the physical, mental and emotional ability to perform the essential duties of the position without the threat of hazard to self or others. Employees require sufficient mobility to work in an office setting; stand or sit for prolonged periods of time; operate office equipment including use of a computer keyboard; ability to communicate verbally to exchange Work long hours from work station. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 25 pounds. Vision: See in normal visual range with or without correction; vision sufficient to read computer screens, printed documents, and overhead presentations, and to operate assigned equipment. Hearing: Hear in the normal audio range with or without correction and wear headsets for prolonged periods of time. Selection Process All properly completed applications will be reviewed and the most appropriately qualified candidates will be invited to continue in the selection process. Failure to provide all required application materials will result in disqualification. The selection process may include any combination of a written exercise, oral interview, and/or skills assessment to further evaluate job related experience and skills. Candidates who successfully complete the selection process will be placed on an eligibility list and will remain eligible for employment consideration for a one-year period. RESUMES ARE NOT ACCEPTED IN LIEU OF COMPLETED APPLICATION FORMS, BUT MAY BE ATTACHED. CANDIDATES WHO REQUIRE A REASONABLE ACCOMMODATION IN THE SELECTION PROCESS SHOULD STATE THEIR NEEDS IN WRITING WHEN SUBMITTING AN APPLICATION PACKAGE. The City of Hemet promotes a smoke, drug, and alcohol free working environment for their employees. The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. The City reserves the right to rate applicants based on a review of the application materials and to invite only the most qualified applicants to participate in the selection process.

Public Safety Dispatcher - Full-Time Pay Range: $19.00 - $21.00 per hour Schedule: Must have open availability, including nights, weekends, and holidays Sunset Safety Agency is seeking a highly skilled and dependable Public Safety Dispatcher to join our operations team. If you excel in high-pressure environments, have strong communication skills, and are passionate about safety and emergency response, we want to hear from you. Position Overview: As an Public Safety Dispatcher, you will serve as a vital link between our field teams and operations, ensuring rapid, clear, and effective communication during routine and emergency situations. Your ability to think quickly and relay critical information accurately will directly support the safety and success of our field personnel and clients. Key Responsibilities: Operate and monitor two-way radio systems to maintain constant communication with field teams. Receive, assess, and prioritize incoming emergency calls and messages. Dispatch appropriate personnel and resources based on urgency, availability, and location. Maintain accurate records of communications, calls, and incident responses. Relay real-time updates and critical information to field personnel and leadership. Coordinate with external emergency services and public agencies when required. Assist in training new dispatchers and help develop communication protocols and procedures. Qualifications: High school diploma or equivalent required; formal training in emergency dispatch or communications is a plus. Previous experience in a dispatch, emergency response, or communications role preferred. Excellent verbal and written communication skills. Ability to multitask and remain calm under pressure in a fast-paced environment. Proficient in using radio systems, dispatch software, and basic office computer programs. Flexibility to work varied shifts, including overnights, weekends, and holidays. Strong attention to detail and organizational skills. What We Offer: Competitive salary and benefits package Comprehensive health, dental, and vision insurance 401(k) retirement plan Supportive and collaborative team environment Ongoing training and professional development opportunities Privacy Notice for California Applicants Sunset Safety Agency collects and uses the personal information you provide solely for employment-related purposes, such as evaluating your qualifications and communicating with you about your application. We do not use automated decision-making systems in our hiring process. Your information is handled in accordance with the California Civil Rights Department's (CRD) regulations and applicable privacy laws.

Service Department Dispatcher - We are currently seeking a full time Service Dispatcher for our rapidly expanding dealership group! This is the perfect entry level position for individuals looking to get a "foot in the door" in the automotive industry! JOB DUTIES: Maintaining the standard and quality of service of the organization. Dispatch all incoming Repair Orders to the appropriate Technicians. Write various internal Repair Orders (such as PDI's). Outbound calls to retrieve prepaid maintenance authorizations . Documenting CCR's on Repair Orders and deliver finished Repair Orders back to the Service Advisors. Coordinating work with team members and management. Other tasks and responsibilities as assigned by supervising manager. JOB REQUIREMENTS: While no experience is necessary, an ideal candidate will be dependable, professional, and have a positive, can-do attitude. Other requirements include: 18 years of age or older. General familiarity with a variety of automobiles. Valid driver's license and clean driving record. Excellent communication skills. Pre-employment background check and drug test. JOB BENEFITS: We have a comprehensive pay plan and benefits package that we will go over in detail with post interview candidates Equal Opportunity Employer Job Type: Full-time Salary: $16.00 per hour (salary commensurate with experience) Education: High school or equivalent (Required) License: Driver's License (Required) Language: English (Required) and Spanish (Preferred but not required) Job Type: Full-time The Service Dispatcher Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of between $16.00 and $12.00.

Crewing and Dispatch Coordinator Efficiency. Innovation. Integrity. These are our 3 Pillars. At Curtin Maritime, these core values are the framework for safe performance and operational excellence; proof of these pillars is evident in our people and our fleet. For 25 years, Curtin Maritime has been an industry leader in quality maritime solutions. We are a dynamic Marine Construction and Marine Transportation company experiencing rapid growth. Our team provides customers with a complete suite of maritime solutions, allowing us the incredible opportunity to work on unique projects in some of the most amazing places on earth. THIS ROLE: The Crewing and Dispatch Coordinator is a crucial member of the Marine Personnel Team, responsible for coordinating crew schedules and strategies to manage crewing efficiently and effectively across all of Curtin's fleet of assets. In addition to being responsible for building and maintaining long term schedules, the Crewing and Dispatch Coordinator will work as part of a team to identify needs and define strategies for crew continuity and other high standards and expectations of crew requirements. The Crewing and Dispatch Coordinator will be responsible for providing direct support and communication to the Crew, as well as tracking days worked, time-off requests, and applicable certifications to ensure smooth and direct communication with all parties involved. To achieve this, the Crewing and Dispatch Coordinator must have experience evaluating processes and identifying deficiencies, as well as making improvements to streamline operations. Strong communication and organizational skills, as well as excellent follow-through are essential for success in this role. WHAT YOU'LL DO: Schedule - Responsible for updating and maintaining the crew schedule, lists, and tracking. - Actively participate in meetings and discussions, use knowledge of current and upcoming crew/positions to contribute to future schedules. - Ensure schedule software is kept current. Update daily, as this can change last minute on a regular basis. - Assist in short and long-term strategies to meet crew scheduling objectives. Dispatch - The Dispatcher records and organizes accurate asset movements and the associated billing information. - Records vessel movement information such as arrival/departure time, fuel burn, crew lists, etc. - Assists Operations as necessary in furthering the performance of their duties. - Accurately records billing information received from the assets. - Troubleshoot and solve problems that arise. - Communicate clearly and effectively with Captains, management, co- workers, vendors, agents, and customers. - Exchanges updated information with applicable parties regularly and in a timely manner. - Any other duties as deemed necessary by management. - Maintain software after hours for jobs that arise. Crew Tracking - Establish available pool of employees via confirming crewing qualifications, processing time-off requests, communicating scheduling conflicts, etc. - Ensure proper utilization of personnel. Track days worked/days off to make sure work is distributed appropriately. - Oversee and assist the Marine personnel manager to ensure all active crewmembers have updated and applicable certificates and endorsements. - Understand the proper manning requirements for each vessel and job. Including but not limited to: Vessel Certificate of Inspection Manning requirements: - Crane Operator Licenses - STCW sailing requirements - Able-bodied vs. Ordinary Seaman - Captain, Mate, and Engineer endorsements Travel - Responsible for arranging all aspects of travel for Curtin Maritime Management and Crew. - Including but not limited to booking flights, lodging, vehicles, etc. - Communicating with employees and crew the details of travel arrangements and ensuring complete understanding of the logistics. - Establish vendor relationships for corporate travel, including hotels, rental vehicles, etc. - Conduct cost-analysis of travel related expenses and develop innovative solutions to contribute to the efficiency of Scheduling, Marine Transportation, and entirety of Curtin Maritime. - Oversee Uber account - monitor and approve rides, distribute Uber account invites and remove members from account when applicable. Orientation - Oversee onboarding and orientation for incoming employees. - Participate in the onboarding process to ensure that all Marine Transportation Personnel are welcomed in a fashion reflective of Curtin Maritimes Culture. - Utilize tools such as our internal HR software, Excel, email updates, etc. to forecast incoming new hires and communicate with them and the Marine Transportation department to: Let them know what to expect from Scheduling and M.T. Department Open the discussion of where and when they will start and what job they may be assigned Attend and participate in Orientation for all incoming employees Utilize and distribute applicable Standard Operating Procedures Anticipate and answer any questions regarding travel, schedule, and any necessary documentation. Administration - Utilize company credit card in compliance with Standard Operating Procedures - Submit receipts to Accounting Department in a timely manner. - Understand and enforce the Travel Standard Operating Procedure. Communicate with the Accounting Department any rental car, hotel, airline, and other applicable invoices and receipts. Support - Act as primary (non-emergency) point of contact for all active crew members. - Support the marine personnel department with administration requests as needed. - Work with the Marine Transportation team to support department goals as needed. - Available after hours. WHO YOU ARE: Certifications and Other Requirements: - Ability to acquire and maintain a TWIC. - Must possess a valid Driver's License if required to drive for work. - Bachelor's degree or the equivalent years of related experience - Maritime Academy graduate preferred Mental Aptitudes - Exceptional Attention to detail - Self-starter and takes initiative - Strong communication and organizational skills - Ability to juggle multiple daily tasks and deadlines in a fast-paced working environment. - Ability to evaluate processes and identify deficiencies. - Must be capable of making improvements to streamline operations. Physical Aptitudes - Practice safe work habits and wear protective safety equipment. The work environment includes the frequent use of stairs. - Ability to work in an office environment and follow HS&E safety protocols when walking through a maritime construction area. - This role routinely uses standard office equipment such as computers, office phones, smart phones, photocopiers, filing cabinets and fax machines. WHAT WE OFFER: - Competitive Compensation - Generous benefits package including: Medical Dentall Vision Short-term Disability AD&D/Life Insurance 401k (with company match) Additional option to elect incremental Life Insurance for employee and dependents, and choice to elect Health and/or Dependent Flexible Spending Account. Curtin Maritime is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

The City of Garden Grove is now accepting applications for: Public Safety Dispatcher Deadline to apply for this recruitment is Friday, February 13, 2026 at 5:00 p.m. PST Click here to apply online: Join Our Team Under general supervision, Public Safety Dispatchers send out personnel and equipment for both routine and emergency service based on information secured from incoming calls and according to established procedures. The ideal candidate for this position will be alert, highly responsible and able to make sound judgments quickly while working under high-pressure circumstances. Dispatchers work a 3/12 shift. Employees are assigned to work the day or night shift and may be required to work on weekends and holidays, if staffing or workload dictates. Overtime or working through lunch may also be required if the work is urgent or the workload cannot be covered. We anticipate creating an eligibility list from this recruitment that may be used to fill current and future vacancies. Apply now! Receive and process requests for police, fire and/or emergency medical service utilizing a computerized dispatch system Operate a multi-line computerized telephone system which includes 911 emergency phone lines, non-emergency phone lines, text to 911, and a TDD system Dispatch personnel and equipment for both routine and emergency service utilizing phone location mapping according to established procedures or as directed Maintain computer terminal and radio contact with field personnel Relay messages and keep command personnel informed of the status of emergency situations Maintain records and logs of communications activities, including activity logs, special files, lists and maps Perform related duties as assigned EDUCATION AND EXPERIENCE: Graduation from an accredited high school or successful completion of the G.E.D. (General Educational Development) exam and one (1) year of clerical or other related experience involving contact with the public and some use of independent judgment. Completion of POST Public Safety Dispatcher Training is highly desirable. KNOWLEDGE OF: Customer service techniques and principles; computerized record systems, and use of personal computers. ABILITY TO: Learn the practices and procedures involved in public safety communications work; receive and transmit information, relay messages, keep command personnel informed of the status of emergency situations; maintain confidentiality of information that is inherently part of the position; apply predetermined plans; learn the operations of radio/telephone receiving and transmitting equipment; learn the geography of the City and maintain familiarity with the locations of streets, specified buildings and facilities to coordinate activity with field personnel on assignment; accurately read and interpret maps; work in a demanding, regimented environment and exercise good judgment in all situations; provide quality customer service and maintain a courteous, patient, and professional attitude on all radio and phone contacts; keep detailed and accurate records and logs of communication activities, special files, lists and maps; prepare reports; hear accurately and speak clearly and distinctly; type a minimum of 30 net words per minute and learn to use the computer-aided dispatch system; learn to use the computer-aided dispatch system, text-to-911 software and computerized phone equipment. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Incumbents in this classification walk; sit; stand; use fingers/hands repetitively; stoop, bend and lean; twist and turn; reach above and below shoulder level; speak clearly; hear normal voice conversation; distinguish shades or colors; see small details; use a telephone; use a radio and/or Computer-Aided Dispatch system; use a personal computer; and type or use a 10-key type keypad. WORK ENVIRONMENT: Work is performed in a fast-paced office environment utilizing modern office equipment and technology and may require sitting for prolonged periods of time using a computer. The incumbent stands, walks, and may twist, reach, bend, crouch and kneel. An incumbent must be able to meet the requirements of the classification and have mobility, vision, hearing and dexterity levels appropriate to the duties to be performed. Exposure to high frequency noise, low lighting, multiple conversations, interruptions and highly-agitated callers are typical occurrences in this environment. OTHER REQUIREMENTS: Applicants must not have any felony convictions. The ability to speak Spanish, Vietnamese, or Korean is highly desirable. HOW TO APPLY Applications may be completed online by visiting ****************** Questions regarding this recruitment should be sent to *****************. Operating hours are Monday through Thursday, 7:30 a.m. to 5:30 p.m., and every other Friday, 7:30 a.m. to 5:00 p.m. Online application packets must include: * a completed online employment application; * a completed supplemental questionnaire; * a completion certificate for the POST Public Safety Dispatcher Basic Course, if applicable; * a valid POST Basic (or higher) Dispatcher certificate, if applicable; * a valid typing certificate, if applicable The job application must be completely filled out. A resume may be submitted but cannot substitute for some of the information. Be sure to detail any education, training, or other relevant course work that would make you a particularly strong candidate. Your application will be reviewed very carefully, and only those who appear to have the best qualifications will be invited to continue in the selection process. Meeting the minimum requirements does not guarantee an invitation to further testing. THE SELECTION PROCESS The selection process may include: * APPLICATION SCREENING * WRITTEN EXAMINATION - Test scores must be received by the deadline of February 23, 2026 from one of the two test options below. Failure to complete one of the options below may result in disqualification from the recruitment process. Candidates may submit existing test scores that were taken within the prior year but still valid on February 23, 2026. Test scores must meet the minimum passing score(s) to be accepted. National Testing Network (NTN) Emergency Communications Exam * Minimum passing score: CallTaker 40%, Dispatcher 25%, Notes 50%, Data Entry - Plates 32%, Data Entry - Names 10%, Cross-Search 27%, Listening and Understanding 30%, and Self-Assessment 60%. Failure to complete all exam components may result in disqualification. * This exam is administered directly by the NTN and candidates pay a test fee for the service. Please visit the NTN website for more information on testing locations and pricing. * To schedule a test, visit the National Testing Network website by clicking here. Select the Garden Grove Police Department and the specific position you are applying to. * NTN will submit your scores to Garden Grove Human Resources for review. Candidates should plan accordingly to allow adequate time for exam scoring and delivery by the deadline. * OR - P.O.S.T. Public Safety Dispatcher Entry-Level Test Battery * Passing score: Total T-Score - 53 or higher * Garden Grove Human Resources does not have any P.O.S.T. Public Safety Dispatcher Entry-Level Test Battery test dates scheduled. However, if you have taken the P.O.S.T. Public Safety Dispatcher Entry-Level Test Battery test with another agency within the last year, you may submit a copy of your test results to meet the written exam requirement. Results must be on the testing agency's letterhead. * P.O.S.T. Public Safety Dispatcher Entry-Level Test Battery score may be attached to your online application or emailed to *****************. * TYPING TEST - see "Typing Certificate Information" below * ORAL INTERVIEW - tentatively scheduled for in-person on March 12, 2026 WRITTEN EXAM CAN BE WAIVED FOR LATERAL CANDIDATES THAT CAN PROVIDE: * Proof of possession of a valid California POST Public Safety Dispatcher Basic Certificate; or * Proof of possession of the POST-Certified Public Safety Dispatcher Basic Course (80 hours minimum) and completion of probation as a Public Safety Dispatcher during previous employment. Candidates who may need accommodations during the selection process must contact the Human Resources Department at ***************** at least one week prior to any test dates. CANDIDATES WILL ONLY RECEIVE COMMUNICATION THROUGH EMAIL. Candidates should check their email and spam mail for any notices regarding their status. Candidates considered for appointment to a position must pass a thorough background investigation, Computer Voice Stress Analysis (CVSA) Examination, psychological evaluation, and pre-placement medical examination. TYPING CERTIFICATE INFORMATION *IMPORTANT INFORMATION - PLEASE READ* Applicants must submit a typing certificate by March 12, 2026 at 5:00 p.m. PST. Typing certificates must meet the following criteria: * Must document your typing speed for a 5-minute timed test * The minimum required speed is 30 net words per minute * Must be from an agency that regularly certifies typing speed, such as temporary agencies, workforce service centers, adult schools or other similar agencies. Certificate must include an agency name, proctor name, and phone number for possible verification * Certificate must be issued within the past 12 months (March 2025 - March 2026) * Internet or online certificates will not be accepted If you have any questions regarding this recruitment, please contact Ashleigh Anderson Camba, Human Resources Analyst at *****************. NEPOTISM POLICY The City has adopted a Nepotism Policy that may affect the status of a candidate's application. Please refer to the Garden Grove Municipal Code 2.44.440 Nepotism Policy for more information. EQUAL OPPORTUNITY EMPLOYER The City of Garden Grove is an Equal Opportunity Employer that does not discriminate on the basis of sex, race, color, marital status, religion, ancestry, national origin, medical condition, non-disqualifying disability, age, sexual orientation, gender identity/expression, genetic information, military/veteran status, or other protected class covered by appropriate law. DISASTER SERVICE WORKER Per Government Code 3100, in the event of a disaster, employees of the City of Garden Grove are considered disaster service workers and may be asked to respond accordingly.

We are actively recruiting for an experienced dispatcher to join our Cool Transports dispatch team. The ideal candidate must be primarily an excellent communicator and able to remain calm and composed, especially in emergency situations. You must be able to multi-task as well as take the appropriate action with little supervision. The goal is to enable different parties to communicate well by ensuring the accurate and timely transmission of information. This position carries out responsibilities in the following functional areas: route planning, customer service, trouble shooting and heavy phone use. Responsibilities: Receive emergency and non-emergency calls and record significant information Address problems and requests by transmitting information or providing solutions Receive and dispatch orders for products or deliveries Prioritize calls according to urgency and importance Use radio, phone or computer to send crews, vehicles or other field units to appropriate locations Monitor the route and status of field units to coordinate and prioritize their schedule Provide field units with information about orders, traffic, obstacles and requirements Enter data in computer system and maintain logs and records of calls, activities and other information Comply with all DOT and in-house regulations and rules Skills and requirements: Dispatch experience required, preferably in the fuel industry but not necessary High school diploma/GED required, Associates preferred Typing with experience in data entry - Excel Knowledge of procedures and guideline for emergency situations Proficient in English (oral and written) Outstanding organizational and multitasking abilities Active listener with excellent communication skills Sound judgement and critical thinking Good people skills Heavy phones Work schedule: Must be available to work all shifts with emphasize on night schedule, all days. We never close. We run our trucks 24/7 to ensure our customers receive the best service. Training will consist of day and night shifts. Benefits: Kaiser Medical Plans - 3 to choose from Dental - PPO or HMO Vision - VSP Supplemental Insurance - Aflac or Colonial Life Company paid life insurance of $10K; employee may purchase more at a reasonably inexpensive price Paid vacation time Paid sick time Paid Holidays - Christmas, New Years, 4th of July, Thanksgiving, Labor Day and Memorial Day 401K Plan with Match Schedule: 12 hour shift Day shift Holidays Rotating Night shift Overtime Weekends as needed Experience: Dispatching: 2 years (Required) Work Location: In person

Job DescriptionBenefits: 401(k) Company parties Competitive salary Dental insurance Flexible schedule Free food & snacks Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Wellness resources Advantage Ambulance is a BLS and CCT ambulance provider headquartered in the county of Riverside, California. Advantage is known for providing the highest quality of care and serving our communities with unmatched commitment. In December 2016, we achieved elite status by achieving the Commission on Accreditation of Ambulance services (CAAS). Only 1% of all ambulance organizations in the United States have achieved this accreditation. As a dispatcher with Advantage, you have an opportunity to work for a great employer...all while playing your part in the company's positive impact in the communities in which we serve. WHAT MAKES ADVANTAGE A GREAT PLACE FOR DISPATCHERS TO WORK: State of the art dispatching center Coveted 12-hour shifts with more days off Dynamic department with experienced and supportive leadership Amenitiesour CEO has been quoted saying I want this place to be supportive, fun, inviting, comfortable, and stocked with snacks and refreshmentsa place that everyone wants to come to each day. Come join our dispatching team and be part of a growing company that values their employees and offers exceptional work/life balance! Our Dispatchers are responsible for answering, evaluating, and triaging all transport requests and deploying the most appropriate resources. We strive for excellence, and as such, expect every EMS Dispatcher to provide each caller with exemplary customer service. REQUIRED/PREFERRED QUALIFICATIONS FOR EMS DISPATCHERS: Possession of an EMT, EMD, or ETC certification or the ability to attain one (Required) Availability to work 12-hour rotating shifts (Required) One (1) year of direct customer service experience (Preferred) Previous work experience in a communications center or as an EMS dispatcher (Preferred) Previous work experience as an EMT, Paramedic, CNA, or LVN (Preferred) High school diploma or equivalent (Preferred) DISPATCHER ROLES & RESPONSIBILITIES: Demonstrate exceptional customer service skills with both internal and external customers Ability to strategically review, plan, and deploy resources Maintain a calm and professional demeanor Take direction, work independently, and as part of a group Promptly answer, evaluate, and prioritize incoming requests for service while communicating effectively with callers Familiarity with company service areas and medical facilities Working knowledge of service area geography, roadways, and traffic patterns Ensure compliance with all company and customer policies and procedures as they pertain to the coordination of patient transport Professionally control difficult interactions and effectively direct the flow of the conversation Proficiency with computer operations, word processing, email, and spreadsheet software programs Operate a multi-line phone system Document all phone and radio transactions using a computer-aided dispatch (CAD) program Attend all mandatory meetings and trainings Perform other duties as assigned by management or the leadership team PHYSICAL REQUIREMENTS Must be able to sit for an extended period of time Requires frequent, repetitive hand movements, standing, walking, reaching, and grasping Must be able to hear and communicate clearly to perform job duties in-person and over the telephone Adequate vision is required in order to read information from printed sources and computer screens BENEFITS: 401(k) Health insurance Employee assistance program Health insurance Paid time off Vision insurance Looking for something better? Join our team*! Apply to this job with your resume to be considered for this position. * Applicants must meet the minimum requirements above to apply. Advantage Ambulance offers of employment are contingent upon the successful outcome of a pre-employment background check, drug screen, and qualification requirements.*

This position is the primary communication link for most Campus Safety calls for service and assistance via the telephone, radio, or walk-in customers. The Dispatcher performs a broad range of services and is the life-line for patrol personnel, researching information, making necessary notifications to appropriate staff campus-wide during and after regular business hours; communicating with outside emergency response personnel (police, fire and paramedics) when needed; initiating and maintaining a Daily Log that documents all calls for service and shift activity; inputting/retrieving data, reports and other required information; monitoring and dispatching officers to numerous alarms and activity observed on CCTV Surveillance Systems; issuing parking permits for TCC member institutions and communicating, when necessary, with the Claremont Police 911 dispatch center. ESSENTIAL FUNCTIONS The following are the fundamental duties and responsibilities of this position which the incumbent must be able to perform to fulfill the purpose and requirements of this position. Receives and dispatches calls for emergency and non-emergency services to and from patrol officers; contacts outside emergency services for assistance when needed; receives and screens all incoming telephone calls to Campus Safety. Maintains contact communication with patrol officers, and dispatches officers to calls on a routine and emergency basis. Answers calls from Emergency Phones campus wide, and immediately dispatches officers to the appropriate locations. Provides primary monitoring of TCC automatic fire alarms and communicates with the Claremont Police 911 center and other agencies to ensure the appropriate response. Maintains a Daily Log for all requests for services, responses, and activity by Campus Safety. Maintains the Daily Crime Log. Monitors and dispatches officers to all alarms received, makes notifications as needed. Monitors and dispatches officers to all suspicious activity observed on CCTV Surveillance Systems. Monitors local police and emergency frequencies, via police scanners, and notifies patrol officers and others of situations that may impact the Claremont Colleges. Maintains reception counter; greets and assists all office visitors, provides information as needed. Operates department computers to input and retrieve information relating to Incident Reports, the Daily Log, the Daily Crime Log, field Interviews, vehicle registration, work orders, and other programs. Provides Daily Logs and Incident Reports to Student Deans and other Campus Administrators. Handles notification calls to all Colleges in regard to emergency situations, maintenance issues, property damage, etc. Issues parking permits, temporary parking permits, maps, traffic appeal forms, and other information, as requested. Processes lost and found property brought to Campus Safety. Performs related duties as assigned. QUALIFICATIONS Education/Training: A high school diploma or the equivalent. Experience: At least two (2) years of related experience working in customer service, clerical, and/or telephone support assignments. Competencies: Able to successfully pass an employment and education verification and comprehensive criminal background check. Able to effectively manage multiple tasks and communications formats during periods of high activity. Able to understand, read, write, and speak English clearly. Able to follow written and oral instructions and compose log entries and written reports concisely and accurately in English. Able to function effectively in a very busy and fast-paced work environment. Able to maintain composure and critical thinking in stressful and unexpected situations. Able to prioritize calls and handle several functions at once on a routine and emergency basis. Knowledgeable in the use of Microsoft Word, Excel, Outlook, and PowerPoint, databases, and electronic timekeeping system. Able to learn to use other computer technologies and systems as needed. Create and maintain a positive and respectful work environment, free of fear and intimidation. Always demonstrate and promote integrity and the highest standards of professional conduct, with sensitivity for the perception of security/law enforcement personnel in a culturally diverse and socially aware environment. Sensitivity to and embracement of individuals that represent cultural, religious, ethnic and lifestyle diversity. Preferred Qualifications: Completion of a basic POST or APCO International Dispatcher Course is highly desirable. Experience in a public safety dispatch or communications center is highly desirable. Experience with Computer-Aided Dispatch (CAD) systems is highly desirable. Work Schedule: Dispatchers work a 4/10 schedule; 4 days per week, 10-hour days. Campus Safety Dispatch has three shifts: Day shift (6am to 4:30pm), swing shift (3:30pm to 2am), and night shift (8:30pm-7am). Must be available and willing to work any shift assigned (day, swing, night) on all days of the week (weekdays, weekends, and holidays). Shifts are rotated every four (4) months. Holiday, weekend, and evening work hours are required. Regular hours may vary due to needs of the organization or because of special events and major incidents. COMPENSATION Pay: The pay rate for this position is $24.32/hour. Benefits: This position is eligible for our employment benefits package including: medical, dental, vision, 10% retirement contributions after one year (no matching required), group life insurance, generous time off, professional development funds, discounts for mobile plans, software, and entertainment, access to fitness facilities, and more! PHYSICAL REQUIREMENTS Sedentary work that primary involves sitting and standing: ☒ Constantly ☐ Frequently ☐ Occasionally ☐ Never Active work that primary involves standing and walking: ☐ Constantly ☐ Frequently ☒ Occasionally ☐ Never Light work that involves moving objects weighing up to 10 pounds: ☐ Constantly ☒ Frequently ☐ Occasionally ☐ Never Medium work that includes moving objects weighing up to 25 pounds: ☐ Constantly ☐ Frequently ☐ Occasionally ☒ Never Medium work that includes moving objects weighing up to 40 pounds: ☐ Constantly ☐ Frequently ☐ Occasionally ☒ Never Heavy work that includes moving objects weighing up to 50 pounds: ☐ Constantly ☐ Frequently ☐ Occasionally ☒ Never Operate a computer or other work requiring repetitive movement of wrists, hands, & fingers: ☒ Constantly ☐ Frequently ☐ Occasionally ☐ Never Operate a street legal golf cart, a company automobile, or other heavy machinery: ☐ Constantly ☐ Frequently ☐ Occasionally ☒ Never Read or write electronic or printed materials: ☒ Constantly ☐ Frequently ☐ Occasionally ☐ Never Communicate verbally in person, by phone or another device: ☒ Constantly ☐ Frequently ☐ Occasionally ☐ Never Moving body into different positions to work down low, overhead, or outward: ☐ Constantly ☐ Frequently ☐ Occasionally ☒ Never Work involving climbing ladders, stairs, scaffolding, or similar: ☐ Constantly ☐ Frequently ☐ Occasionally ☒ Never Work in various environments including low, high, tight, low-ventilation, or confined spaces: ☐ Constantly ☐ Frequently ☐ Occasionally ☒ Never Work indoors in climate-controlled spaces: ☒ Constantly ☐ Frequently ☐ Occasionally ☐ Never Work outdoors in various weather conditions: ☐ Constantly ☐ Frequently ☐ Occasionally ☒ Never Work in a noisy environment: ☐ Constantly ☒ Frequently ☐ Occasionally ☐ Never Wear: ☒ Uniform ☐ Work or Non-Slip Shoes ☐ Personal Protective Equipment Disclaimer: This has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this position. When duties and responsibilities change and develop, The Claremont Colleges Services will review this and make changes of business necessity. TCCS reserves the right to modify job duties or assign additional duties as needed. ADA/OSHA: This job description defines the essential job duties of this position. The Claremont Colleges Services expects that employees hired for this position can perform the essential functions of this job without imposing risk of substantial harm to the health or safety of themselves or others. It may also include marginal functions, generally defined within Title I of the Americans with Disabilities Act (ADA) and the Occupational Safety and Health Administration (OSHA). Equal Opportunity Employer: TCCS is an equal opportunity employer. TCCS managers make employment decisions on the basis of merit, with the aim of having the best available person in every job. TCCS prohibits discrimination based on all characteristics protected by federal, state, or local law or ordinance or regulation. TCCS also prohibits discrimination based on the perception that anyone has any of these characteristics or is associated with a person who has or is perceived as having any of these characteristics. All such discrimination is unlawful.

Basic work: Assisting the Dispatch Manager in scheduling jobs from emails and phone calls with clients and vendors Developing job cost estimates that will be submitted to clients after having conversed with them to understand the dates involved, their needs, and the scope of the work to be done Assisting the Dispatch Manager in providing troubleshooting support to Crews on their routes Involves: Answering the phones addressing issues directly or transferring calls to other departments Reading emails responding to the clients verbally relaying information in the email to the dispatch team transferring the information into work orders for the dispatch team or into instructions for our Warehouse personnel Making phone calls to clients and vendors to confirm appointment times, update arrival times, clarify information, or to ask about the client's calendar for up going jobs (a form of business development) Problem\-solve (via email, phone calls, or in\-person) for issues that might involve other departments like Shipping, Receiving, Warehouse, and Accounting Being responsive to requests of other dispatch team members for her\/his support\/assistance Requirements: Good written and verbal communication skills that contribute to having good customer service skills Excel and\/or Google Docs skills Bilingual in Spanish and English is preferred but English\-only is acceptable "}}],"is Mobile":false,"iframe":"true","job Type":"Full time","apply Name":"Apply Now","zsoid":"653983288","FontFamily":"PuviRegular","job OtherDetails":[{"field Label":"Job Opening ID","uitype":111,"value":"ZR_2379_JOB"},{"field Label":"Industry","uitype":2,"value":"Warehouse"},{"field Label":"Salary","uitype":1,"value":"19\-22"},{"field Label":"Salary Type","uitype":2,"value":"Hourly"},{"field Label":"City","uitype":1,"value":"Los Angeles"},{"field Label":"State\/Province","uitype":1,"value":"California"},{"field Label":"Zip\/Postal Code","uitype":1,"value":"90023"}],"header Name":"Dispatch Coordinator","widget Id":"4**********0072311","awli IntegId":"urn:li:organization:3525447","is JobBoard":"false","user Id":"4**********0184003","attach Arr":[],"awli ApiKey":"861ql0p5wym4v2","custom Template":"3","awli HashKey":"66ba2a8eeb5a681ba7da00d31a032d**********00208963287edc4bb9a04ae51b809f7cb697c89533a1f57e17b40b144275a1007dea816de35a3f422aefdac0","is CandidateLoginEnabled":false,"job Id":"4**********8150243","FontSize":"15","google IndexUrl":"https:\/\/greathirehr.zohorecruit.com\/recruit\/ViewJob.na?digest=Qx8B8qu1HVi@yVb@TMCCeAjuVUP034WDGr8yJHOAKYQ\-&embedsource=Google","location":"Los Angeles","embedsource":"CareerSite","indeed CallBackUrl":"https:\/\/recruit.zoho.com\/recruit\/JBApplyAuth.do","logo Id":"5a0s1eed**********48682b45b77ac5327c6"}

Laguna Hills, CA - Seeking Entry Level Scribe Gain Experience Working Side-By-Side With Frontline Physicians As part of our Medical Scribe program, you play a vital role in supporting physicians and health care providers while gaining first-hand knowledge and practical experience in the field. At Vituity we know the impact you can have. Join the Vituity Team. At Vituity we've cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call "culture of brilliance." Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done. Vituity Locations: Vituity has opportunities at 475 sites across the country, serving 9 million patients a year. As part of the Vituity Scribe Program, there are multiple opportunities to fit your needs, including gaining experience in units such as the Emergency Department, Intensivist Care, Telemetry and Medical-Surgical. The Opportunity * Firsthand exposure to a clinical setting for undergraduates or post baccalaureate students pursuing a career in healthcare. * Great opportunity for students taking time off before Medical, PA or NP school. * Scribe hours are counted towards clinical training for most PA and medical school programs. * Work one-on-one with physicians and other health care providers. Become proficient in medical terminology and put you a few steps ahead of someone else that is entering the same program as you and has not had this experience. * Outstanding networking and resume building opportunities. * Connect with our scribe alumni for mentorship opportunities. * Completion of scribe application test is required - if applying to more than one scribe position, you are not required to take the eSkill assessment test beyond the first time, unless wanting a better score from your first time. * If the site you are applying for is hiring, you will be contacted by a recruiter only if your skills and experience best match the requirements of the current job opportunity. * Due to the high volume of applicants, we are not able to respond to phone inquiries regarding application status at this time. Required Experience and Competencies * Responsible and mature demeanor with a passion for medicine. * Strong writing skills. * Quick and accurate typing speed. * Experience with medical terminology, human anatomy and human physiology is preferred. * Each scribe works 2-3 shifts per week (including weekends and a holiday). * Ability to stand, walk and follow a physician for extended periods of time. * Ability to work in a stressful and fast paced environment. * 1 year commitment at this site, continuous one year, not a summer position. * Excellent follow through. * Self-motivated. The Practice MemorialCare Saddleback Medical Center - Laguna Hills, California * A 325-bed acute care, nonprofit hospital with a 31-bed Emergency Department. * STEMI Receiving Center and Stroke Center. * Annual volume of 40,000. * Vituity scribe support available. The Community * Laguna Hills, California, is a fantastic place to live and work, offering a blend of suburban tranquility and proximity to major attractions. * Located in Orange County, it's surrounded by picturesque hills, parks, and beautiful neighborhoods. * The city is just a short drive from Laguna Beach, renowned for its art scene and stunning coastline, and Disneyland is only a 30-minute drive away. * Laguna Hills features a mild Mediterranean climate, with warm, dry summers and mild, wet winters, ideal for outdoor activities like hiking, cycling, and exploring nearby beaches. * The city's strong community feel, top-rated schools, and convenient location near Irvine, Costa Mesa, and South Coast Plaza make it an attractive place to live. * Its safe environment, family-friendly amenities, and central location in Southern California provide a unique, high-quality lifestyle for residents Benefits & Beyond Vituity cares about the whole you. With our comprehensive compensation and benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future. * EAP, travel assistance and identify theft included. * Purpose-driven culture focused on improving the lives of our patients, communities, and employees. The hourly rate for this role is $18.75 per hour. We are unified around the common purpose of transforming healthcare to improve lives and we believe everyone has a role to play in that. When we work together across sites and specialties as an integrated healthcare team, we exceed the expectations of our patients and the hospitals and clinics we work in. If you are looking to make a difference, from clinical to corporate, Vituity is the place to do it. Come grow with us. Vituity does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Vituity is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity. Applicants only. No agencies please.

Job Description: Non-Emergency Medical Dispatcher West Coast Ambulance - Burbank, CA, 91502 Job Type: Full-Time About Us: As a Non-Emergency Medical Dispatcher, you will play a crucial role in coordinating and dispatching transportation services for non-emergency medical situations. Your primary responsibility will be to ensure the efficient and timely dispatch of our vehicles while maintaining clear communication with drivers and clients. We currently provide Wheelchair, Stretcher, BLS, ALS, and SCT in Los Angeles County. Job Summary The Non-Emergency Medical Dispatcher will be responsible for receiving and processing non-emergency medical transportation requests from healthcare facilities, patients, and their families. The dispatcher will coordinate with drivers and other dispatchers to ensure timely and efficient transportation services. Key Responsibilities Receive and process non-emergency medical transportation requests Coordinate with drivers and other dispatchers to ensure timely and efficient transportation services Communicate with healthcare facilities, patients, and their families to provide updates on transportation status Maintain accurate records of transportation requests and services provided Ensure compliance with all applicable regulations and policies Promptly and efficiently answering customer inquiries, processing requests and scheduling transportation Utilizes system software to document call interaction and scheduling transportation, all documentation must be concise and accurate Pacify and respond to irate callers before escalating call to supervisor Resolving customer problems with minimal supervision Attending weekly meetings updates for job proficiency Demonstrates flexibility in taking on new tasks or providing coverage for unexpected increase in volume of calls by assisting other departments Perform other duties as assigned Qualifications High school diploma or equivalent Minimum of 1 year of experience in a dispatch or customer service role is preferred Excellent communication and interpersonal skills Ability to work in a fast-paced environment and handle multiple tasks simultaneously Strong attention to detail and accuracy Proficient in Microsoft Office and other computer applications Knowledge of medical terminology and transportation regulations is a plus ETC or EMD license RATE: $18-$21 Benefits Health Insurance Dental Vision 401K Matching

Join the Trojan Family: USC Department of Public Safety (DPS) Title: Public Safety Dispatcher Mission: To create a safe, secure, crime free environment for the Trojan Family through exemplary and professional service. About the Department Team: DPS, one of the largest campus public safety departments in the United States, is a team of over 300 dedicated full-time employees. What we do: We share in the university's ONE USC Safety Vision of ensuring an environment where everyone feels safe, respected, and protected from being a crime victim and where the experiences and needs of all USC students, faculty, staff, and neighbors throughout USC's spheres of influence are addressed. Learn more: Visit our DPS Website to explore our mission in depth. Role Overview: The Public Safety Dispatcher performs multiple functions in the Communications Center in support of various department personnel at the University Park Campus, Health Sciences Campus, and University Parking Center. Receives calls for service from faculty, staff, students and guests, and dispatches the appropriate department personnel via radio communications equipment. Serves as a vital link between the service community, Public Safety personnel, and all other emergency and nonemergency services available at the university and in the surrounding community. The ideal candidate will have excellent verbal and written communication skills, listening skills and the ability to make instantaneous decisions based on minimal information. In addition, skilled in controlling emotions and ability to work under pressure. Step into a role where your duties will include but are not limited to: Receives emergency calls requesting police, fire, and rescue assistance. Determines appropriate response in accordance with established procedures and assessment of the situation. Dispatches Public Safety units in response to calls for service. Maintains a record of all calls and radio messages. Monitors status of public safety, parking transportation, campus cruiser, residential protection, assets protection, and other special duty units. Prepares appropriate management reports of calls. Receives calls and complaints regarding service and assistance and refers them to the appropriate unit. Operates telephone switching equipment. Requests back-up or follow-up assistance from the Los Angeles Police Department, Los Angeles Fire Department, and other agencies. Operates Computer Aided Dispatch system and maintains manual and automated records systems. Conducts information searches as needed. Please note: Shifts include holidays, weekends, and overtime; must have availability to work certain special events and emergencies. Selection Process Evaluation: Your application will be evaluated based on your relevant experience and education. In-depth Screening: After interview, successful candidates will undergo background, psychological, and medical evaluations. How to Apply Application: Showcase your readiness to join the Trojan family by submitting a detailed application, resume, and thoughtful responses to our supplemental questions. Current USC Employees: Please apply through the dedicated channel in Workday. Benefits USC's Commitment to You: We offer an excellent package of benefits and programs including, but not limited to: Tuition assistance for you and your family Comprehensive health, dental and vision insurance options 403b retirement account with matching 5% contribution by USC 50% subsidy off Metro, LADOT, and Metrolink passes Explore more on the USC Employee Gateway Minimum Requirements Education: High school diploma or equivalent Experience: 6-12 months Valid driver's license for 2 years Preferred Qualifications: Related Undergraduate Study and previous switchboard or radio communications experience preferred. Working knowledge of two-way radio communications procedures. General knowledge of campus and surrounding area geography. Experience in an emergency dispatch communications center, law enforcement dispatch, high volume call center, or related environment. Ability to effectively use a phonetic alphabet, speak clearly and concisely, follow oral and written instructions, transfer information accurately, handle a wide range of interpersonal interactions effectively and learn to use applicable automated dispatch and law enforcement systems and databases. Excellent verbal and written communication skills. Valid CA driver's license required. Position will participate in the Department of Motor Vehicles (DMV) Pull Notice System. A copy of DMV record will be required as a final condition of employment. For more information please visit the policy website. Hourly Range The hourly rate for this position is $28.31. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer alignment, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. Minimum Education: High school or equivalent Minimum Experience: 6 - 12 months Minimum Field of Expertise: Experience in related field. Ability to type 30 net words per minute. Working knowledge of computer input and retrieval functions. USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at **************, or by email at *************. Inquiries will be treated as confidential to the extent permitted by law. Notice of Non-discrimination Employment Equity Read USC's Clery Act Annual Security Report USC is a smoke-free environment Digital Accessibility If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser: *************************************************************

This Dispatcher position is a non-exempt, temporary staff position which assists management within the Public Safety department. This position is scheduled to work a 4/10 alternative work schedule and operates on a rotation schedule, with evenings, weekends, and on-call rotation duties. This temporary assignment will expire on May 31, 2024. Responsibilities The Dispatcher will receive incoming calls for service and emergencies; provide assistance to those who come to the public counter of the Public Safety Department. Monitor and be familiar with video surveillance cameras; recordings and playback. Provide live scan fingerprinting services. Process parking and bicycle registration. Receive emergency calls and dispatch resources as needed. Dispatch officers to the requested services. Coordinate calls for service over the phone and radio system. Coordinate responses with local Police and Fire departments. Provide Customer Service information over the phone and at front counter. Any additional duties as needed or assigned to accomplish the mission of the Public Safety Department. This position requires employee to be available during on-call shifts. This position works a 4/10 rotating schedule with shifts working but not limited to: 5:30am - 4:00pm 9:30am - 8:00pm 3:30pm - 2:00am 7:30pm - 6:00am Required Qualifications High School diploma. Must have and maintain in good standings, a valid California Driver's License. Experience working in professional office with multiple demands. Correct usage of English spelling, grammar and punctuation. Ability to work under pressure, exercise good judgement, and make sound decisions in emergency situations. Ability to effectively communicate with and elicit information from upset and irate persons. Excellent communication skills to work with a diverse group both inside and outside the university. Answer non-emergency calls for service, determines priority and dispatches emergency units as necessary. Receive emergency 911 calls and dispatches emergency units as necessary Enter, update and retrieve information from computer networks related to vehicle/bicycle registration, wanted persons, stolen property, and authorized building admittance. Perform a variety of record keeping, filing, indexing and other general clerical work. Maintain a variety of logs relating to public safety activities. Operate computer-aided dispatch system to update activities. Maintain a detailed logs of reported assistance, visitors to the front counter and other pertinent information as assigned. Schedule and provide Live scan fingerprinting service as needed. Monitor surveillance cameras. Check functional operations of all surveillance cameras a minimum of once a shift. Monitor mobile security alarm system and in-house file alarm system. Able to work various work shifts. Must be able to provide quality customer service. General clerical experience with the ability to learn and interpret policies and procedures of the department and university. Technical skills to learn enterprise systems and tools. Able to work with high confidential information Ability to learn geographic features within the area and give geographic directions upon request. Sufficient hand/eye coordination to perform repetitive movements in an office atmosphere with multiple demands is an essential part of the job function. Demonstrated knowledge of standard radio broadcasting equipment, procedures and rules.

Offering Excellent Benefits $2,599.32 Monthly Benefit Bank for Health Insurance 155 Holiday Hours per Fiscal Year (can be converted to pay) $10,000 Lateral Hiring Incentive $5,000 at time of hire and $5,000 upon completion of probation will remain open until filled. The Chino Police Department is seeking highly motivated individuals to apply for the position of Public Safety Dispatcher II. To qualify for this position, applicants must have one (1) year of current full-time experience operating a public safety Computer Aided Dispatch (CAD) system, or have been employed as a full-time, non-probationary Public Safety Dispatcher with eligibility for re-hire within the last year (from date of application). The Police Department's Communications Center is comprised of 17 Public Safety Dispatchers and three (3) Public Safety Dispatch Supervisors. The center is a new state of the art facility which offers standing and sitting workstations with personal comfort systems at each console. There is also an onsite gym available for a small fee payable to the Police Officer's Association. Typing Requirement: This position requires a minimum typing speed of 40 net words per minute with fewer than 10 errors. All qualified applicants who are invited to interview will be required to bring a valid typing certificate on the day of their interview. The typing certificate must be from an accredited school or agency and dated within the past 12 months. This also applies to internal applicants not currently working in a job classification that requires typing at 40 net words per minute. Note: Typing test results from an online application will not be accepted. Definition: Under general supervision, receives emergency and non-emergency calls; dispatches Police and emergency units; maintains contact with personnel in the field; operates a variety of transmitting/receiving equipment; performs a variety of general support duties related to dispatch activities; and does related work as assigned. Duties/Responsibilities Public Safety Dispatcher II's are required to be able to dispatch emergency and non-emergency calls to either Police or emergency services personnel out in the field. Promotion to this level is not automatic and requires an evaluation by management of an incumbent's skill and performance levels. This is a civilian position. Essential Functions: * Receive requests for Police and emergency services over the phone; answer 911 calls; screen incoming calls to determine necessity, priority, and type of response required; monitor other radio frequencies to be aware of incidents elsewhere that may affect operations. * Dispatch, as necessary, Police and other emergency units in response to calls for service or requests from Officers in the field; use appropriate terminology and cite Code sections by number; call public and private agencies, such as allied law enforcement, hospitals, towing services and utilities, and request mutual assistance when necessary. * Keep track of Police unit locations and status; maintain constant radio communication with personnel in the field; run warrant checks on subjects, registration checks on vehicles, and property checks; relay information and instructions to personnel in the field. * Maintain accurate log of incoming service requests and actions taken; prepare other reports and records as directed; maintain files necessary for dispatch as assigned; enter, update, and retrieve information from the computer and teletype networks. * Operate a variety of public safety telecommunications equipment; test and inspect equipment as needed. * Train, supervise, and advise Public Safety Dispatch personnel when providing temporary relief for Public Safety Dispatch Supervisor as assigned. * Provide temporary and vacation relief for other staff as necessary. * Work mandatory overtime as assigned. * Provide general information to the public; as necessary, refer callers to appropriate agencies; calm callers; maintain professionalism in radio transmissions during hectic, tense, and dangerous situations. * Interact with various federal, state, and local databases to support filed units with investigations. * Monitor and operate a variety of sensors such as CCTV cameras and Licensed Plate Readers to provide real time information to field units. * Interact with co-workers at all levels in the organization in a collaborative and customer service-oriented manner. * Maintain prompt and regular attendance. * Perform all duties within the context of the City's Mission Statement and Organizational Values. Qualifications Any combination of education and experience that provides the required knowledge, skills, and abilities to perform the essential job duties of the position is qualifying. A typical example includes: Education: * High School Diploma or G.E.D. Licenses/Certifications: * Typing certificate with a minimum typing speed of 40 net words per minute, with no more than 10 errors, dated no earlier than one year from application date. * Possession of certificate verifying successful completion of a P.O.S.T. Basic Dispatch Academy is highly desirable (required for part-time/on-call staff). Experience: * One year of current full-time experience operating a public safety Computer Aided Dispatch (CAD) system; or have been employed as a full-time, non-probationary Public Safety Dispatcher with eligibility for re-hire within one year of the application. * Experience with SunGard/OSSI CAD system (desirable). Knowledge of: * Related office methods and procedures, record keeping system, forms, correspondence, reports, and other materials common to operation of a Police department. * Police and/or emergency service dispatching procedures and the laws and regulations governing the use of dispatching equipment in a law enforcement agency. * Agencies involved with Police activities. * Penal Code, Vehicle Code, and the local municipal code. * 911 System and Deaf Translation System. * Computerized systems used in municipal law enforcement agencies. Ability to: * Understand and follow verbal and written instructions. * Follow standard broadcasting procedures and rules. * Use a wide variety of codes and computer commands. * Read and interpret street maps. * Work safely and efficiently. * Deal tactfully and courteously with internal and external customers. * Use correct English grammar, punctuation, and spelling. * Establish and maintain cooperative working relationships. * Communicate clearly and concisely, both orally and in writing. * Work various shifts. * Work mandatory overtime as assigned. * Operate a computer terminal and other office equipment quickly, accurately and, at times, concurrently. * Respond to emergency and problem situations in an effective manner. * Understand, explain, and apply policies and procedures. * Dispatch Police and other emergency units quickly and effectively. * Speak precisely. * Work under pressure and exercise good judgment. * Effectively communicate and elicit information from upset and irate callers. * Work with minimum supervision. * Learn and apply supervisory skills, such as analyzing and solving work-related problems, assigning work, and training and supervising personnel. * Use good judgment in handling sensitive and/or confidential matters with discretion and maintain the privacy of such information. Training/Safety Requirements: * Job specific training will be provided according to class specification during work hours. Special Requirements * Must be at least 18 years of age at the time of application. * Work rotating shifts, weekdays, weekends, evenings, and holidays; hours/days will be adjusted as needed. * Report immediately to work for emergency coverage and to other facilities than the Police Department. * Successfully pass a practical test (may be required). * Receive satisfactory results from a background investigation, polygraph test, psychological evaluation, physical examination, which includes a drug screen, and an administrative review. Physical Profile: Category I - Light Physical Effort: Positions in this category require normal physical abilities associated with the ability to read, write, and communicate in a work environment requiring no extraordinary physical strength or special physical qualifications. Characteristics: Work assignments for this category are normally located in a work environment which has no unusual physical requirements or environmental conditions, unless separately identified. Positions in this category require only light physical effort while performing such functions as typing, writing, filing, computing, operating light office equipment, interviewing, counseling, researching, planning, analyzing, and supervising. Positions allocated to this category are distinguished by a lack of duties involving strenuous activities. Physical Requirements * Reaching: Reaching above the shoulders to place and/or retrieve objects. * Sitting: Ability to sit with little movement for long periods of time (usually a minimum of two or more hours per day). * Color Vision: Ability to identify and distinguish colors. Details: Department/Division: Police/Dispatch Reports To: Public Safety Dispatch Supervisor Employee Unit: Chino Police Professional Employee Association (CPPEA) IMPORTANT INFORMATION The City of Chino is committed to offering reasonable accommodations to job applicants with disabilities. If you need an accommodation due to a disability, please contact the Human Resources/Risk Management Department at **************. Requests should be made three (3) business days in advance. Prospective employees selected for employment must successfully complete a medical examination and a background check, including professional reference checks. The background check, paid for by the City, also includes Live Scan fingerprinting through the Department of Justice. The provisions of this bulletin do not constitute an expressed or implied contract and any provisions contained in this bulletin may be modified or revoked without notice For questions regarding this recruitment, please contact Human Resources Analyst/Risk Management Analyst, Genevieve Hughes at *********************** or ************. The City of Chino offers a generous benefits package to its eligible employees, including health, dental, vision, life insurance, and a variety of additional voluntary options. The specific benefits available are based on the bargaining unit of your position. To see the specific benefits for your position, please follow the link below to the city website's benefits page and select the benefits document that corresponds to your position's bargaining unit. Employee Benefits | Chino, CA (cityofchino.org) 01 Each applicant must complete this supplemental questionnaire as a part of the application screening and selection process. The information you provide will be reviewed and used to determine your eligibility to move forward in the selection process. Incomplete responses, false statements, omissions, or partial information may result in disqualification from the selection process. Do you agree to answer each supplemental question truthfully and that your responses can be verified from information included within the application? * Yes * No 02 This position requires the ability to type 40 net words per minute, with no more than 10 errors. If you are selected to interview for this position you will need to provide a valid Typing certificate at the time of your interview. Please check the instructions on the City of Chino Employment page for information on how to obtain a valid typing certificate. Please select one of the following: * I acknowledge that a valid typing certificate showing 40 net words per minute, and dated within the past year, will be required of me should I be selected to participate in an interview. * I have attached the required typing certificate, dated within the last 12 months, showing 40 net words per minute, with less than 10 errors. * I currently work for the City of Chino in a position that requires typing at 40 words per minute. * I am not able to meet this typing requirement. 03 Are you currently working at another agency as a Public Safety Dispatcher, or have you worked as a Dispatcher with another agency within the past 12 months? * Yes * No 04 If your answer to question #3 was "Yes", what is the name of the agency? Please type N/A if non-applicable. 05 While not required, successful completion of a P.O.S.T. Basic Dispatch Academy is highly desirable. Do you currently have a certificate verifying a successful completion of a P.O.S.T. Basic Dispatch Academy? * Yes * No 06 To qualify for this position, you are required to have at least one (1) year of current full-time experience operating a Public Safety Computer Aided Dispatch (CAD) system; OR have been employed as a full-time, non-probationary Public Safety Dispatcher with eligibility for re-hire, within one year of this application. Do you meet this requirement and is this reflected on your job application? * Yes * No 07 Please select your level of experience operating a Public Safety Computer Aided Dispatch (CAD) system: * Less than 1 year * 1 - 2 years * 2 - 5 years * 5 or more years * I have no experience 08 Experience with SunGard/OSSI CAD system is desired for this position. Do you currently have this experience? * Yes * No 09 This position requires you to work rotating shifts, weekdays, weekends, evenings, and holidays (hours/days will be adjusted as needed). Are you available to work this schedule? * Yes * No 10 Were you referred to this position by a current City of Chino Employee? * Yes * No 11 If your answer to Supplemental Question #10 was "Yes," and you were referred by a current City of Chino employee, please enter the employee's name here: Required Question Employer City of Chino Address 13220 Central Avenue Chino, California, 91710 Phone ********** Website **************************