Dispute specialist vs fraud specialist

The differences between dispute specialists and fraud specialists can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a dispute specialist, becoming a fraud specialist takes usually requires 2-4 years. Additionally, a fraud specialist has an average salary of $37,709, which is higher than the $35,796 average annual salary of a dispute specialist.

The top three skills for a dispute specialist include debit, customer disputes and FCRA. The most important skills for a fraud specialist are fraud losses, inbound calls, and outbound calls.

Dispute specialist vs fraud specialist overview

	Dispute Specialist	Fraud Specialist
Yearly salary	$35,796	$37,709
Hourly rate	$17.21	$18.13
Growth rate	-4%	6%
Number of jobs	178,091	19,890
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 45%	Bachelor's Degree, 42%
Average age	40	43
Years of experience	12	4

Dispute specialist vs fraud specialist salary

Dispute specialists and fraud specialists have different pay scales, as shown below.

	Dispute Specialist	Fraud Specialist
Average salary	$35,796	$37,709
Salary range	Between $23,000 And $54,000	Between $25,000 And $56,000
Highest paying City	-	New York, NY
Highest paying state	-	New York
Best paying company	-	Goldman Sachs
Best paying industry	-	Finance

Differences between dispute specialist and fraud specialist education

There are a few differences between a dispute specialist and a fraud specialist in terms of educational background:

	Dispute Specialist	Fraud Specialist
Most common degree	Bachelor's Degree, 45%	Bachelor's Degree, 42%
Most common major	Business	Business
Most common college	-	California State University - Bakersfield

Dispute specialist vs fraud specialist demographics

Here are the differences between dispute specialists' and fraud specialists' demographics:

	Dispute Specialist	Fraud Specialist
Average age	40	43
Gender ratio	Male, 33.1% Female, 66.9%	Male, 37.3% Female, 62.7%
Race ratio	Black or African American, 12.1% Unknown, 5.5% Hispanic or Latino, 20.6% Asian, 6.5% White, 54.7% American Indian and Alaska Native, 0.7%	Black or African American, 8.6% Unknown, 3.9% Hispanic or Latino, 9.6% Asian, 10.0% White, 67.6% American Indian and Alaska Native, 0.3%
LGBT Percentage	7%	4%

Differences between dispute specialist and fraud specialist duties and responsibilities

Dispute specialist example responsibilities.

Resolve consumer relate complaints through mediation and arbitration services.
Study the merchant's case (s) and advise them on the best way to remedy them.
Mediate for various agencies such as Medicaid.
Grant or not grant atm disputes after investigation.
Identify and contain financial risk items via SQL.
Research and process affidavits of fraud, non-fraud, and ACH disputes receive.

Fraud specialist example responsibilities.

Manage A/R and financial functions for large automotive global account, generating annual revenues in excess of $100M/contract year.
Identify violations of FDCPA, FCRA.
Work with mainframe and online systems to file fraud disputes and ACH debits as well as ATM transaction.
Adhere to policies of the FCRA and laws enforce by the CFPB.
Specialize in BSA and AML compliance.
Resolve credit bureau disputes using e-Oscar for regulations and handling.

Dispute specialist vs fraud specialist skills

Common dispute specialist skills

Debit, 12%
Customer Disputes, 11%
FCRA, 7%
Quality Customer Service, 6%
ACH, 5%
Fraud Claims, 5%

Common fraud specialist skills

Fraud Losses, 6%
Inbound Calls, 5%
Outbound Calls, 5%
Phone Calls, 5%
Fraud Trends, 5%
Good Judgment, 5%