TurboTax (WFH) Customer Service (Flexible Hours)
Remote distribution center associate job
Work from home with TurboTax Product Expert
Get paid $18.50 per hour¹
Get a $405 Certification bonus³
Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴
Earn an additional $5/hr from April 9-15 for all hours worked
Fast 24 hour Certification³
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We'll give you amazing continuous support for everything.
Get paid $18.50 per hour¹
Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert³
$5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify
Certification takes place over 3 days
Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday⁴
Minimum 25 hours per week required, want to work more? Go for it!¹
You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate
Required Experience & Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:
This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions.
Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically.
The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.
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Distribution center associate job in Columbus, OH
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Warehouse Associate
Distribution center associate job in Gahanna, OH
Do you want to work for a company where the people are the purpose? At Grimco, our Warehouse Associates aren't just part of a team - they're a vital part of our operations, driving the efficiency and precision that exceeds our industry-leading standards. It's our warehouse associates and their ideas that foster innovation running through everything we do. Joining our warehouse team provides you with the opportunity to play a crucial role in supporting our groundbreaking work, ensuring seamless operations that fuel our company's success.
Job Description
Pick and pack orders of signs & sign supplies in preparation for shipping to customers.
Load and unload delivery trucks by hand as well as a forklift.
Ship and receive orders, utilizing RF scanners & Warehouse Management System (WMS).
Maintain clear and accurate records on all inventory.
Accurately measure and cut custom size product pieces for customers using panel saw and/or roll slitter.
Examine workplace conditions daily to ensure they conform to applicable OSHA standards and Grimco's Warehouse Safety Checklist.
Assist couriers and delivery drivers' load vehicle, verify load for accuracy, and work to maximize delivery efficiency.
Maintain equipment, trucks, and warehouse (e.g., cleaning/sweeping warehouse, maintenance, special projects).
Qualifications
1+ years of warehouse experience
Knowledge of WMS, printing ticket orders, MS Office Suite, email, internet navigation.
Ability to compete and pass a criminal background screening.
Physical Demands
Requires the ability to lift, push, pull and carry tools and warehouse materials weighing 70+ pounds on a frequent basis.
Requires prolonged standing or walking, frequent bending, stooping, and reaching daily.
Requires the ability to climb ladders to pick or put away products.
Requires a full range of physical motion to operate manual and electrically powered tools and machines (i.e., forklift).
Benefits
Full medical, dental, and vision benefits available. Premiums have remained unchanged for more than 17 years.
Paid Maternity/Paternity Leave
Paid Holidays
Paid Time Off Accrual (Paid Time Off payout available)
401K with Profit Sharing, up to 6% of the employee's total compensation earnings.
Eligible for Employee Recognition Prizes
Employee Referral Benefits
Volunteer Time Off
Additional Information
Grimco is a national wholesale sign supply manufacturer and distributor with over 50 locations across North America. We focus on distributing quality products and providing excellent service to the sign industry. Our offering of sign supplies includes traffic signs, blanks, substrates, boards, digital print media, wrap films, sign vinyl, application tape, banner material and supplies, sign frames, banner stands, LEDs and electrical accessories, grand format solvent/UV/latex printers, inks, software and more.
By completing this online application for employment, you certify that the information on this application is true and complete to the best of your knowledge. You understand that any misrepresentation or omission of fact in response to any inquiry made in this application may result in rejection of application or, if hired, dismissal whenever it is discovered. You authorize and release all parties from any liability or damage that may result from seeking, furnishing, or using such information. You understand and agree that, if hired, your employment is for no definite period and may, regardless of the date of payment of compensation, be terminated by Grimco, Inc. at any time, for any or no reason, with or without notice. You understand that no representation to the contrary is valid unless in writing, set a definite term of employment, and signed by the company's CEO. You further understand and agree that any job offer is contingent upon your passing, to the company's satisfaction, a drug and/or alcohol test, criminal background check and other possible screenings. You understand that this application is active for 90 days only, and if you do not hear from the company but still wish to be considered for employment after 90 days, you will need to fill out a new application.
Sales & Customer Service Call Center Specialist - Remote
Remote distribution center associate job
We are seeking enthusiastic, sales-driven, work-from-home Sales & Customer Service Call Center Specialists with expertise in exceptional customer service and sales skills to join our high-performing team. In this virtual phone role, you will create Customers for Life by recommending and selling our products, providing information, and prioritizing a one-call resolution for customers and store associate concerns.
Check out this Realistic Job Preview Video we have provided to get to know us a bit better
The base pay is $15.00/hour, with an additional pay of 10%/hour shift differential during evening hours and all day on Saturdays and Sundays.
Click here for details on the benefits related to this position.
Your Impact
* Utilize sales skills to make multiple product recommendations with customers on every call.
* Assist customers and store associates via inbound phone calls with orders, sizing, general inquiries, and website navigation. It may include inquiries about lost packages, exchanges/returns, shipping, and billing.
* Efficiently field questions and resolve customer issues while utilizing negotiation skills aligned with company policy and procedures.
* Achieve excellent customer satisfaction scores on every call.
* Consistently enter accurate data into the company database.
* Follow work schedule as assigned.
Your Experience
* Ability to balance continuous incoming phone calls in a quiet, distraction-free environment
* Sales and customer service experience, including making product recommendations, resolving issues, utilizing negotiation skills, answering questions, and providing information
* Professional communication skills
* Intermediate computer skills online and within the Microsoft Office suite (including Teams).
* Ability to perform basic mathematical computations
* Previous call center experience recommended
* Regular and reliable attendance is required
* Must pass a background check
Technical Requirements
* Desktop or Laptop computer with the most current version of Microsoft Windows or mac OS
* *Chromebooks, tablets, smartphones, ThinkPads, and all other app-based devices are not compatible
* Hardwired Ethernet connection from router to computer *Wi-Fi internet is not compatible
* At least two monitors, a built-in or wired web camera (1080p or 720p), and a wired USB headset with a microphone
* High speed Internet of 100+ Mbps or higher
* Dedicated workspace free from distractions
Schedules
* Afternoon and evening shifts ending as late as Midnight Eastern Time
* Must work at least one weekend day per week (Saturday or Sunday) along with required overtime
* Training schedule will vary from the accepted work schedule
* The schedule that you accept at the time of the offer cannot be changed
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
Teller Center Representative (Las Cruces - Remote)
Remote distribution center associate job
Are you passionate about making a positive impact in the community you live in? Do you want to be on the forefront of paving the way to financial freedom for the members we serve? At GECU, our Core Values drive our Culture: Advocate, Integrity, Accountable, Dedicated and Passionate. Come grow your career with an award- winning team!
BASIC RESPONSIBILITIES
Responsible for creating a positive experience and image of GECU through greeting members, evaluating and responding to members' requests, recommending products and services to create member loyalty, rendering friendly service, and performing member transactions in an efficient manner.
TYPICAL DUTIES
Completes all member service representative transactions utilizing GECU service standards consistently in a branch environment or through our interactive teller machines (ITMs); to include posting withdrawals, loan payments, deposits, line of credit advances, etc. Runs partial bank deposits, balance drawer and ITMs at the end of shift.
Creates memorable member experience through exceptional member interactions which include enthusiastic greetings and closing phrases.
Creates opportunities to cross sell all credit union products and services to assist members in determining their financial needs and to ensure individual and credit union goals are consistently met.
Good understanding of check negotiation and placement of check holds in order to mitigate check fraud losses.
Balance cash box assignment at the end of the day.
Educates members in the use of our remote services to include and not limited to real time taking ATMs, ITMs, Mobile and the convenience our neighborhood branches bring to our community.
Makes judgment decisions regarding tickler lockouts, warning information, altered items, and stale-dated checks, after sufficient experience is gained.
Ensures that members' accounts are handled accurately.
Acquires knowledge of audit items/questions to include security procedures in order to comply with Credit Union security and safety procedures. This includes participating in branch audit periodically.
Exercises professionalism and good judgment with members and coworkers.
Maintain and understand compliance to ensure that work complies with GECU's established policies, procedures and applicable regulations, to include Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Member Identification Program (MIP), and Office of Foreign Asset Control (OFAC).
Other duties as may be assigned or required in connection with general operation of the credit union.
Warehouse Distribution Center Associate
Distribution center associate job in Columbus, OH
NAPA Auto Parts is seeking a skilled and energetic Warehouse Associate to join our growing team of professionals. Our warehouse associates perform a variety of tasks including receiving, replenishing, picking, and loading products. Associates will need to troubleshoot and solve problems throughout these activities.
Responsibilities
Receiving - Unload inbound shipments safely and move product to storage locations. Count all product, compare to manifest, and check shipments for damage. Efficiently stack and store product in the appropriate areas. Sign for inbound shipments, when necessary.
Order Picking - Ensure the correct number and type of product is picked. Transport orders to shipping locations.
Quality - Ensure inbound and outbound shipments are accurate and free of damage. Report quality variances as needed.
Inventory - Keep accurate records and reports. Ensure proper stock rotation.
Safety, Housekeeping, Security: Maintain a clean, neat, and orderly work area. Support and abide by the company's safety program including all safety initiatives, policies and procedures.
Performance - Meet productivity standards while tracking key performance indicators (KPI's).
Decision Making - Identify and solve problems that come up during daily warehouse operations.
All other duties as assigned by leadership.
Qualifications
Possess the stamina to stand and walk for the entire shift.
Capable of lifting and moving parts of up to 50 pounds and pushing and pulling 300 pounds with use of mechanical aids.
Able to repeatedly bend, twist, squat, climb, and reach with the use of ladder when necessary.
Basic math skills to identify product quantity.
Able to read and recognize alphanumeric sequences.
Basic understanding of and ability to operate a computer and RF scanning equipment.
Prior work experience and the use of RF scanning equipment is a plus.
Have the availability to work M-F with occasional weekend work as needed.
Physical Demands / Working Environment
Lifting and Carrying: Ability to lift and carry objects of varying weights, typically 25 to 50 pounds or more, depending on the job duties.
Pushing and Pulling: Capability to push and pull carts, pallet jacks, or other equipment loaded with materials throughout the warehouse. This may involve pushing or pulling heavy loads over extended distances or up ramps.
Standing and Walking: Ability to stand and walk for extended periods, often for the duration of a shift. Warehouse employees need to be able to move around the warehouse facility to pick orders, stock shelves, or perform other tasks.
Bending and Stooping: Capacity to bend, stoop, squat, and reach to retrieve items from shelves, bins, or storage racks. Employees need the ability to access items throughout the warehouse at various heights and angles.
Climbing: Can climb ladders or stairs to access elevated storage areas or perform maintenance tasks. Warehouse employees need to have the capacity to work at heights to include open floor mezzanines and follow safety protocols for ladder use.
Operating Equipment: Proficiency in operating warehouse equipment such as forklifts, pallet jacks, and order pickers. Depending on the job role, employees must pass certification or training programs to operate certain equipment safely.
Manual Dexterity: Ability to use hands and fingers to handle small objects, operate machinery controls, and perform tasks requiring precision and accuracy. This may include picking and packing items, labeling products, or assembling shipments.
Repetitive Motion: Ability to perform repetitive tasks, such as scanning barcodes, sorting items, or packaging products, throughout the shift. Employees should be able to maintain productivity while performing repetitive motions safely.
Physical Endurance: Stamina and endurance to work in a fast-paced environment and meet productivity targets. Warehouse employees need to have the capacity to work long hours, weekends, or overtime during peak periods.
Safety Awareness: Commitment to following safety protocols and guidelines to prevent workplace accidents and injuries. Employees should be vigilant about potential hazards in the warehouse environment and take appropriate precautions to ensure their safety and the safety of others.
Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
Auto-ApplyCall Center Representative
Remote distribution center associate job
MDS Communications is looking to hire Call Center Representatives!
Are you seeking a job with real purpose-where your efforts help people in need and support causes you care deeply about? As a Communication Specialist at MDS Communications, you won't just make calls-you'll make a difference.
For over 33 years, the nation's most respected non-profits have partnered with MDS Communications to lead impactful telephone fundraising programs and donor communications. With over 400 employees across 18 states, we're one of the largest and most trusted names in the industry. Our clients include renowned charities like: Special Olympics, Habitat for Humanity, CARE, Heifer International, Operation Smile, Project Hope, Save the Children, the International Fellowship of Christians and Jews, The American Red Cross, and Christian ministries like Focus on the Family, Prison Fellowship, the Navigators and Catholic Medical Mission Board. We are fully registered in all 50 states and uphold the highest standards of legal and ethical compliance.
As an MDS Communication Specialist you will:
Receive in-depth training.
Be assigned to one of four MDS “Teams” that calls on behalf of a set of MDS clients.
Call for 4-8 different clients over the course of an 8 hour day, using predictive dialing equipment. We typically handle about 16-24 completed calls per hour with an average of about 20 - 30 seconds between calls.
Communicate with donors and prospective donors in a positive, engaging and enthusiastic manner using a carefully crafted script that is approved by our clients.
Secure financial gifts from donors and prospective donors on behalf of our clients.
Maintain minimum fundraising and productivity metrics.
Successful applicants will bring:
1 year or more of successful outbound telemarketing experience or a strong general employment record with long term stability
Dedicated wired internet connection
A quiet place to work at home free from normal household interruptions
Basic computer skills.
A commitment and enthusiasm to the charitable and non-profit causes we represent.
A willingness to learn.
Persistence
Benefits of joining MDS:
$15-$16 per hour for 40 hours shifts (depending on schedule).
Participation in our performance bonus program (MDS paid $635,000 in bonuses in 2024, equating to over $12,000 per week). Top performers consistently earn $8-$10+ in hourly bonus on top of the wages mentioned above.
Paid break time.
Health insurance eligibility after just 2 months. MDS pays 75% of base employee premiums.
Paid time off.
The opportunity to advance to management positions, Inbound Donor Services positions, as well as manage portfolios of $1k-$10k donors for our clients. MDS seeks to promote from within whenever possible.
MDS Communications is a faith-based company rooted in Christian values. While we don't require employees to share our beliefs, we do ask they respect our desire to be salt and light in a dark and desperate world -both through our work and how we treat one another. Because God loves redemption stories, we're proud to be a recovery-friendly workplace. If you are sober and committed to extending your sobriety, we want to help you on that journey.
Call Center Representative
Remote distribution center associate job
Schedule: Part-time 20-25 hours a week during business hours (between 8a-6p Mon-Fri) Rate: $18.50 This position provides support for motorists seeking information regarding the Massachusetts Motor Vehicle Safety & Emissions Inspection Program, (Massachusetts Vehicle Check Program). This position also provides telephone support for inspection station personnel about processes, procedures and basic equipment troubleshooting. Working remote is conditional upon performance and company needs.
DUTIES AND RESPONSIBILITIES:
* Professionally respond to telephone inquiries from motorists relating to program rules and requirements, procedures, test results, and station locations.This includes:
* Entering each call received into tracking system.
* Resolving issues, independently and effectively.
* Identifying when an escalation to management will result in best overall customer satisfaction for the motorist.
* Professionally interact with inspection station personnel, primarily over the phone, with technical, procedural, and process questions and concerns pertaining to the safety and emissions testing program.
* Open and dispatch service calls for equipment issues that cannot be resolved over the telephone or live chat.
* Generate consumable/heavy wear orders when requested by inspection stations.
* Periodically assist with the company's continual improvement and customer satisfaction initiatives, including participation in the company's Quality Management System (QMS).
* Other duties as needed to ensure the smooth operation of the program as assigned by management.
EDUCATION AND WORK EXPERIENCE:
* High School Diploma or equivalent.
* Bilingual fluency in Spanish and English a plus.
* Two to four (2-4) years working in a Customer Service or Call Center environment.
* Experience in successful conflict resolution preferred.
* MUST pass an Emission Inspector Certification training class and any additional certification as determined by management.
PREFERRED KNOWLEDGE AND SKILLS:
* Excellent interpersonal and communication skills with the ability to interface professionally and effectively with co-workers, motorists, State Agencies and inspection station representatives in a variety of situations, including stressful situations.
* Strong verbal, written, organizational skills.
* Strong teamwork orientation.
* Ability to work in a fast paced environment.
* Competency with Microsoft Office programs, including basic data entry skills.
* Must be able to work at least 2 Saturdays per month.
CALL CENTER SERVICES REPRESENTATIVE OPS - 60933734
Remote distribution center associate job
Working Title: CALL CENTER SERVICES REPRESENTATIVE OPS - 60933734 Pay Plan: Temp 60933734 Salary: $17.01 an hour Total Compensation Estimator Tool OPS Call Center Services Representative I
Florida Department of Children and Families
Miami, Florida
Preference for Bilingual in Spanish/English or Creole/English
Full-time opportunities available
Open Competitive
This posting will be used to fill position vacancies in OPS.
Current employees will be compensated in accordance with the DCF salary policy.
Families requesting government assistance require time sensitive actions from strong, compassionate individuals who are dedicated to assisting the vulnerable and promoting strong self-sufficient families. Successful candidates will make a tremendous positive impact on the lives of countless Floridians.
We are looking for people who are organized, who possess excellent computer and typing skills, are willing to learn government assistance policies and can engage with customers/citizens of Florida in a call center environment.
The primary function of this position is providing support services related to government assistance eligibility in a call center setting. The work performed includes processing a broad range of customer service activities and entering information into a computer-based eligibility system. This career consists primarily of phone interactions with customers. Incumbents in this position report to the office, this is not a telework position.
If this sounds like the job for you, please join our TEAM!
* The full-time work schedule is 40 hours per week, 8:00 am - 5:00 pm EST, Monday through Friday.
* Employees may be required to work after their schedule to complete phone calls in the queue.
Competitive Area Differential $36.80 bi-weekly
Qualifications:
* Two years of experience in customer service, interviewing, recruiting, investigating, accounting, processing insurance policies or determining eligibility.
* Must have the ability to attend an 8 - 12-week mandatory paid training course.
* Preference for bilingual in Spanish/English or Creole/English.
Additional Information/Requirements:
* Incumbents may be expected to work during emergency situations or natural disasters.
* Employees are required to work from the official office location with the potential to work remotely based on demonstrated satisfactory performance, and tenure.
* The position will perform all job tasks in accordance with laws, rules, regulations, policies, and requirements applicable to state and federal laws or procedures.
What you will do:
The typical duties include:
* Answers general inquiry eligibility questions related to program requirements, application processing, case status, and benefit information.
* Processes a variety of eligibility related work activities within designated time frames
* Educates customers on the benefits and features of My ACCESS Account including account set-up and password resets.
* Resolves Electronic Benefit Transfer (EBT) ACCESS card issues.
* Conducts abbreviated interviews for the purpose of collecting and updating required information on applicants and recipients and their household members for all government assistance programs.
* Requests all additional information/verification required to establish or continue eligibility for government assistance programs. Ensures electronic case records are documented thoroughly and properly.
* Assists customers with referrals to other agencies and community resources.
Benefits of Working for the State of Florida:
Working for the State of Florida is more than a paycheck. The State's total compensation package for employees features a highly competitive set of employee benefits including:
For a more complete list of benefits, visit *****************************
About Department of Children and Families:
Mission: The mission of the Department of Children and Families is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency.
With 12,000 employees across the state DCF promotes opportunities and training for all. Our jobs are among the most challenging, complex, and difficult in State government. They are also among the most rewarding.
To learn more please visit ******************************
Your People First Candidate Profile (application) must be completed in its entirety.
* Include supervisor names and phone numbers for all periods of employment.
* Account for and explain any gaps in employment so that the hiring process is not delayed.
* Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.
* It is unacceptable to use the statement "See Resume" in place of entering work history.
EMPLOYMENT DISCLOSURES
* US CITIZEN REQUIREMENT Only US citizens and lawfully authorized alien workers will be hired.
* SELECTIVE SERVICE SYSTEM REGISTRATION All selected male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS). Verification of Selective Service registration will be conducted prior to hire. For more information, please visit the SSS website: *******************
* RETIREE NOTICE If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you required to repay all benefits received depending upon the date of your retirement.
* BACKGROUND SCREENING REQUIREMENT: It is the policy of the Florida Department of Children and Families that any candidate being considered for employment must successfully complete a State and National criminal history check as a condition of employment, and also be screened in accordance with the requirements of Chapter 435, F.S., and, if applicable, Chapter 408, F.S. Employment may be terminated based on the background investigation results if the candidate begins employment before the background results are received, reviewed for any disqualifying offenses, and approved by the Department.
Background investigations shall include, but not be limited to, fingerprinting for State and national criminal records check through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies. Employees will be retained in state and national rap back program, providing real-time arrest hit notifications.
No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency. Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.
* BENEFIT RECOVERY SCREENING Candidates applying to positions in the Economic Self-Sufficiency Program may have a Benefit Recovery check completed to validate current or former government assistance case information and check for outstanding overpayments before completing the hiring process.
If you experience problems applying online, please call the People First Service Center at **************.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
Location:
Distribution Center Associate
Distribution center associate job in Obetz, OH
General Description The Distribution Center (DC) Associate is responsible for carrying out the logistics of sorting, pricing, counting, and packing merchandise. A qualified candidate for the DC Associate has an excellent work ethic and is always looking for tasks to keep them busy. They are self-starters that look for ways to contribute to their team and exceed their production goals
The DC Associate must have a strong memory that allows them to recall information about products, pricing details, and the DC layout so they can easily access inventory needed. The DC Associate must also have strong verbal and written communication skills, consistently communicate the status of tasks, and record their workflows according to policy and procedure.
Education & Skills
Reliable transportation required
Must be 18 years of age or older
Friendly and positive attitude
Excellent communication skills
Ability to adapt quickly to new policies and procedures in a fast-paced DC environment
Able to lift up to 50 lbs.
Basic math skills
High attention to detail
High school diploma or equivalent preferred but not required
1-2 years of warehouse or logistics experience preferred but not required
Hours & Compensation
7:00am - 3:00pm, Monday - Friday
Full time and part time hours available
Starting rate $14/hour or commensurate with experience
HomeBuys, INC. is an equal opportunity employer. HomeBuys, INC. will not discriminate against applicants or employees based on any characteristic protected by law. This includes race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, age, genetics, and veteran status. HomeBuys, INC. will make employment decisions based on merit, job requirements, and business needs.
Call Center Representative
Remote distribution center associate job
In order to continually provide our members with the highest level of service, Affinity FCU is seeking results oriented and service focused individuals to join our digital contact center team. Selected candidates MUST be able to work the following shifts: M-F 8am-4:30pm, 9am-5:30pm, 9:30am-6pm or 10:30am - 7pm with Saturday availability required at least twice per month: 9am-1pm and 1-5pm shifts. 100% remote candidates who meet the requirements are eligible to apply and will be considered.
The starting salary range for a new hire in this role is $48k to $50k. The wage/salary offered to a successful candidate will be dependent on several qualifying factors, including but not limited to: years of relevant experience, years of industry experience, education, etc.
Call Center specialists provide our credit union members with knowledgeable, prompt, accurate and courteous service, while also showing empathy and genuine care for their financial well-being. Responsibilities include communicating with members via digital channels to discuss their individual financial needs, effectively handle inbound calls, seek solutions to problems, identify needs based sales opportunities, and develop long term financial relationships with our members.
Requirements:
Minimum of two years of experience in a customer service capacity, high volume call center experience strongly preferred.
Prior banking experience is preferred.
Prior CRM experience is preferred, but not required.
Qualified candidates must possess excellent communication, interpersonal organizational and problem solving skills. Must be positive, patient and customer focused at all times. The ability to multi-task is essential in this role.
Bilingual, Spanish-speaking helpful, but not required.
Affinity strives to maintain balance between our employees' personal and professional responsibilities. All full-time employees receive a highly competitive and multi-faceted Total Rewards package including competitive pay, target incentive, full medical/ dental/prescription coverage, 401(k) plan, profit sharing, and generous paid time off. Affinity employees are also eligible for discounts on products and services and earn paid time off for volunteering. In addition to these benefits, Affinity provides extensive educational and developmental opportunities as well as access to our formal Tuition Assistance Program.
Affinity Federal Credit Union is an Equal Opportunity Employer
Affinity FCU is committed to creating an inclusive culture and an employment experience that values diversity. Our culture is built on respect - one that recognizes and values the unique talents of everyone on the team. With a genuine commitment to diversity, we've created an environment where employees feel comfortable regardless of race, gender, religion, background, physical ability, or sexual orientation.
Explore career opportunities with Affinity and belong to something better.
Please scroll down and read the Applicant Statement in its entirety.
Applicant Statement
I promise that all information I have supplied in this application and any other form, oral or written, is true and accurate, and I agree that any misstated, misleading, omitted, or false information will result in rejection of this application form, refusal to hire, withdrawal of an offer of employment, or immediate discharge without recourse, whenever and however discovered.
I understand and agree that Affinity Federal Credit Union, any agent acting on its behalf, as well as any other person responding to a reference request pursuant to this application, can and will seek and/or disclose any and all information about me which said corporation, agent, or person may have. I specifically authorize said disclosure and agree to hold all such corporations, agents, or persons harmless.
I understand and agree to the fact that Affinity Federal Credit Union maintains a drug-free workplace and that I will be required to undergo a drug urine screening check. I understand and agree to the fact that Affinity will also conduct a criminal history background and credit report check. I understand and agree that said pre-employment checks are designed to ascertain my suitability for employment. I specifically authorize said disclosure of this confidential information and agree to hold Affinity Federal Credit Union, its agents, managers, officers, and employees harmless from any and all liability in connection with the pre-employment screening/testing. Additionally, I agree to comply with all request for additional testing of any type and at anytime during my employment at Affinity Federal Credit Union.
I understand that all employment offers are made contingent upon satisfactory proof of legal authorization to work in the United States according to the law. I understand that failure to provide satisfactory proof of identity and authorization to work in the United States will disqualify me from employment.
If hired, I agree to abide by the terms and conditions of all Affinity Federal Credit Union policies and procedures. I understand I will not be employed, or my employment will be terminated, if I am or have been convicted of a criminal offense involving dishonesty, breach of trust or money laundering, or if I admit, plead guilty or nolo contender, or have to such an offense or if I agree or have agreed to enter into a pretrial diversion or similar program in connection with a prosecution such an offense.
I understand and agree that my employment will be at will and that I or Affinity Federal Credit Union may terminate this employment relationship at any time, with or without notice, for any or no reason, without recourse by either of us. I also understand that oral representations to the contrary do not change the fact that both the Company and I maintain free to end the work relationship for any or no reason. I further understand that any changes in this employment relationship must be made in writing.
I acknowledge that at anytime during my employment with Affinity Federal Credit Union, the hours and/or days that I am expected to work may be changed to accommodate the needs of the business. In addition, I am also expected to work at various Affinity Federal Credit Union locations.
I acknowledge that I have been advised that Affinity Federal Credit Union is an Equal Opportunity Employer and that Affinity Federal Credit Union administers its employment policies in a nondiscriminatory manner. I specifically authorize Affinity Federal Credit Union to investigate my background, including any and all references, and prior employers, consistent with the position for which I am applying, and release and hold Affinity Federal Credit Union harmless for any and all liabilities arising out of its investigation of my application for employment. I authorize the Company, in its sole discretion, to supply my employment record to any prospective employer, government agency, or other party with an interest that the company deems appropriate.
I understand that this application is not a contract of employment.
If you agree to this disclaimer, you authorize the Company to process the application in accordance with the Company's established hiring practices.
By completing this online application for employment opportunities at Affinity Federal Credit Union, I acknowledge reading, understanding and agreement of the Applicant Statement.
Keywords: Call center, banking, customer service, member service, contact center.
Auto-ApplyHR Service Center Representative
Remote distribution center associate job
Company DescriptionJobs for Humanity is collaborating with YUPRO Placement to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life. Company Name: YUPRO Placement
Job Description
HR Service Representative
This is a contract opportunity.
This is a 100% remote opportunity (EST hours).
About this position
We're seeking an HR Service Representative to join our HR Shared Services team, serving as a primary resource for U.S. and Puerto Rico Associates. You will provide accurate information regarding company HR policies and procedures while ensuring compliance with organizational, state, and federal guidelines. This role requires handling inquiries related to benefits, paid time off, leaves of absence, HR system navigation, and employment verifications. The ideal candidate will provide professional, confidential, and high-quality customer service while escalating complex issues to internal HR resources as needed.
Job Responsibilities
Respond to inquiries via phone, email, and ad hoc reports regarding HR policies, benefits, and leaves of absence.
Assist Associates and Managers with navigating HR systems.
Document call summaries and process transactions in the case management system.
Escalate complex issues to HR Specialists, SMEs, CoEs, or HRBPs as required.
Ensure compliance with all business, state, city, and federal regulations, including ERISA and legislative Sick Policies.
Cross-train to support business needs and perform special projects as assigned.
Serve as the primary contact for HR Regional Office and Distribution Center HR administrators.
Maintain confidentiality and apply privacy requirements in all interactions.
Skills/Requirements
1-2 years of related experience preferred; entry-level candidates with relevant internships may apply.
Comfortable handling a high volume of incoming calls while documenting details accurately.
Strong communication, organizational, and interpersonal skills.
Exceptional customer service, follow-through, and ability to handle difficult interactions.
Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
Knowledge of HR policies, procedures, and systems.
Ability to multitask, work in a fast-paced environment, and remain flexible.
Ability to retain knowledge, utilize resources independently, and work under pressure.
Preferred Experience
HR Representative or Customer Service Representative in a large, fast-paced service environment.
Additional Information
Contract with potential to convert to permanent
Pay Range
Pay rate: $19/hour
YUPRO Placement is the nation's leading skills-first placement firm, placing and promoting historically overlooked talent into permanent hire, apprenticeship, and contract assignments. We represent clients who support inclusive, skills-first hiring practices. YUPRO Placement is an equal opportunity employer.
Call Center Representative
Remote distribution center associate job
Schedule: Part-time 20-25 hours a week during business hours (between 8a-6p Mon-Fri)
Rate: $18.50
This position provides support for motorists seeking information regarding the Massachusetts Motor Vehicle Safety & Emissions Inspection Program, (Massachusetts Vehicle Check Program). This position also provides telephone support for inspection station personnel about processes, procedures and basic equipment troubleshooting. Working remote is conditional upon performance and company needs.
DUTIES AND RESPONSIBILITIES:
Professionally respond to telephone inquiries from motorists relating to program rules and requirements, procedures, test results, and station locations.This includes:
Entering each call received into tracking system.
Resolving issues, independently and effectively.
Identifying when an escalation to management will result in best overall customer satisfaction for the motorist.
Professionally interact with inspection station personnel, primarily over the phone, with technical, procedural, and process questions and concerns pertaining to the safety and emissions testing program.
Open and dispatch service calls for equipment issues that cannot be resolved over the telephone or live chat.
Generate consumable/heavy wear orders when requested by inspection stations.
Periodically assist with the company's continual improvement and customer satisfaction initiatives, including participation in the company's Quality Management System (QMS).
Other duties as needed to ensure the smooth operation of the program as assigned by management.
GEORGIA only - Work at Home Call Center Representative
Remote distribution center associate job
Start the new year with a new career at InfoCision. Apply today to start the process, and you can potentially be a part of our exceptional team in as soon as a week. What we do: * Work in a virtual blended outbound/inbound call center environment where you will talk about topics that matter and raise funds for great organizations such as St. Jude Children's Research Hospital, March of Dimes, American Center for Law and Justice, and many more .
* Our positions all require sales, whether it be selling memberships, products, or services.
We offer:
* Full-Time Night shift set schedules that enable you to take time off for the things that are important to you.
* Part-Time Night shift schedules are offered on a limited basis.
* Monday-Friday Night shift schedule to start. A weekend day will be required, and when that will begin, will be determined by the program you select when signing up for a training class.
* Virtual Paid Training
* Rewards & Recognition Programs
* Weekly Pay & Bonus potential with access to your pay at anytime!
* Benefits available for Full-time employees including Medical, Dental, Vision, and 401k
Other Requirements:
* Computer skills such as the ability to copy and paste, toggle between browsers, and do basic troubleshooting.
* A willingness to learn, as we believe in owning your own success.
* A Home office, or dedicated quiet place to work, that is free from noise and distractions.
* Identity Verification. On the first day of training, you will be required to bring a current, valid photo ID with you to complete this process.
* Passing Background Check. If your background check is not back by the time we are ready for phone time there may be a disruption in your training.
* Exceptional conversational skills and the ability to multi-task.
InfoCision. Work Happy. Live Happy.
Salary: $9.00 per hour
Work Location: Remote
Hardware/Software Requirements: Equipment is NOT provided and a Technology Check is Required as part of the Recruitment process
Windows PC/Laptop:
* Minimum 14" monitor/screen. Dual monitors are recommended, but not required.
* Windows 11 ONLY
* At least 8GB of RAM (Must have at least 6GB usable RAM)
* Intel or AMD Processor
* Google Chrome (Current Version). Firefox, Internet Explorer, and Microsoft Edge are not compatible.
* Windows Defender antivirus and Firewall must be turned ON. All other antivirus applications must be uninstalled as they are not compatible (McAfee, Norton, Avast, etc)
* Ping per InfoCision client for Windows PC's must not exceed 80ms max round trip.
Internet:
* United States based High-speed internet only. No cloud-based internet, VPN's, satellite, cellular services, or hotspots are accepted (T-Mobile, Starlink, etc)
* Minimum of 50 Mbps download speed and 10 Mbps upload speed.
* ISP must be Stable and located within the United States and its territories.
* We require a hard-wired connection, using an Ethernet cable or LAN cable, to your router/modem. We recommend a Cat5 (Category) Ethernet cord or higher.
Telephone:
* A cell phone (preferred) or landline is required as that is how you will receive your "Pin call", or multi-factor authentication call, that is required to access our corporate network. The calls you make/take will not come through your phone.
Miscellaneous:
* Web cam
* External speakers or sound on your computer
* External Wired Mouse
* USB Wired Headset (wireless headsets are NOT compatible). The headset must have a Single USB connection without a 3.5 mm (headphone jack) connection.
Below are examples of what works and what does not.
*
Remote Call Center Sales Representative (IA, WI and TX only)
Remote distribution center associate job
Let's kick off the new year with a job you'll love!
Humach is a fast-growing, industry pioneer in the work@home contact center and digital agent /AI industry, focusing on customer sales and support. For over 35 years, the leadership at Humach has continued to revolutionize the CX industry into where we are today. We combine the best of human and digital agents for the benefit of the end customer.
Humach is now accepting applications for remote call center sales representatives. Individuals will call businesses to sell products on behalf of a publishing company.
Earn $12.00 per hour plus sales bonus. Work 7:00 AM - 4:00 PM M-Thurs; 7:00 AM - 11:00 AM Fri. No weekends!
To be considered for employment, applicants must reside in IA, WI or TX, but would not be working from a traditional office. All positions require working exclusively from a home office, and employees must provide their own computer equipment, wired headset and reliable high-speed internet.
Ideal Candidates:
A dependable, ambitious and positive person who is a natural at selling and communicating with customers. You like working on computers. You love talking to people. You're a strong team player.
Skills & Requirements:
Customer Service. You're experienced and a natural at interacting with customers.
Sales. You're confident in your ability to handle sales conversations given the proper training.
Strong communicator. You're comfortable taking customer calls, providing information, and answering questions.
Tech Savvy. You know how to use a computer to get your work done.
Goal Oriented. You get excited about performance goals and regularly meet or exceed them.
Reliable. You're punctual and have a consistent work history.
Organized. You keep good records and know where to find everything.
Why Humach?
We believe that where you work matters, and we've spent 35+ years finding ways to help our employees laugh more, play more, give more and succeed more.
Humach offers a competitive benefit package including medical, dental, life insurance, 401k, flexible spending, paid time off, and much more!
Step 1 to apply - Please complete the safe and secure Systems Scan from your desktop PC or laptop. The scan does not collect or store personal data. This cannot be completed from a mobile phone. This is a necessary first step to confirm your computer equipment and internet speeds meet our technical requirements.
Turn off VPN (if applicable)
Set Google Chrome as your default browser
Connect your PC or laptop to your router with an ethernet cord (Macintosh, Chromebooks and mobile phones are not compatible)
Click on this link or type into your browser - *********************************
Fill out your information to"Sign Up"
Check "I Agree"
Select "Download"
Open the downloaded TechScanApp file
The scan will run automatically
The Hardware Detection results will appear on your screen
STEP 2 to apply - Click "Apply for this position" below to complete the employment application.
Humach is an equal opportunity employer. We provide equal opportunity to all applicants based on qualifications, regardless of race, color, religion, age, sex, national origin, disability, pregnancy or childbirth, veteran status, genetic information, citizenship, or any other
group protected by federal, state, or local laws and regulations. Humach participates in E-Verify to confirm employment eligibility for new hires. Successful candidates will be subject to a background check.
Care Center Representative - Remote PA, WV, VA, KY, OH, TN
Remote distribution center associate job
Are you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you!
Care Center Representative Make a Difference, Every Day!
Are you passionate about helping others? Do you enjoy working in a service-focused environment where every interaction matters? At VRI, our Care Center Representatives respond to alerts to provide comfort, support, and peace of mind to individuals and families across the country during critical moments. If you're looking for a meaningful role where you can make a real impact, we'd love to hear from you!
Start Date: February 2nd, 2026
Shifts Available: 1st and 2nd shifts (includes one required weekend day)
Compensation: Starting at $15/hr
As a Care Center Representative, you will:
Answer incoming emergency and non-emergency calls, following protocols to determine priorities and dispatch responses accordingly.
Provide compassionate customer support using scripted and non-scripted responses.
Monitor a high volume of medical alerts and alarms, offering genuine care during potentially stressful situations.
Record call details, dispatches, and messages into a database in real-time while maintaining focus and accuracy.
Communicate with empathy, respect, and patience to ensure a positive experience for our members.
Verify and update customer information in the system to ensure records are accurate.
Troubleshoot alarm systems and report issues to ensure timely maintenance.
Proactively inquire about and recommend preventative healthcare services to members.
Manage access to highly sensitive materials and maintain strict confidentiality.
Talk and type simultaneously while navigating multiple screens and systems efficiently.
Successfully complete new hire training and pass all required compliance testing.
Perform other duties as assigned.
The ideal candidate will bring:
Soft Skills:
Exceptional customer service and interpersonal skills.
Strong oral and written communication abilities.
Ability to remain calm and empathetic in high-pressure situations.
A self-motivated attitude with the ability to work independently and collaboratively.
Technical Skills:
Proficient typing skills (35 WPM).
Familiarity with customer service software and CRM systems (preferred).
Ability to toggle between multiple screens and systems efficiently.
Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint.
Education: High School Diploma or GED required.
Experience: 0-1 year of customer service experience, preferably in a contact center or healthcare settings
Schedules: Willingness to work weekends, overtime, and flexible hours as needed.
Remote Capability Requirements: Minimum internet speeds of 25Mbps download and 5Mbps upload required.
To be eligible for this role you must live in the following states: Alabama, Arkansas, Florida, Georgia, Indiana, Idaho, Iowa, Kansas, Kentucky, Louisiana, Michigan, Minnesota Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, West Virginia, Wisconsin, Wyoming
Modivcare's positions are posted and open for applications for a minimum of 5 days. Positions may be posted for a maximum of 45 days dependent on the type of role, the number of roles, and the number of applications received. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings.
We value our team members and realize the importance of benefits for you and your family.
Modivcare offers a comprehensive benefits package to include the following:
Medical, Dental, and Vision insurance
Employer Paid Basic Life Insurance and AD&D
Voluntary Life Insurance (Employee/Spouse/Child)
Health Care and Dependent Care Flexible Spending Accounts
Pre-Tax and Post --Tax Commuter and Parking Benefits
401(k) Retirement Savings Plan with Company Match
Paid Time Off
Paid Parental Leave
Short-Term and Long-Term Disability
Tuition Reimbursement
Employee Discounts (retail, hotel, food, restaurants, car rental and much more!)
Modivcare is an Equal Opportunity Employer.
EEO is The Law - click here for more information
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
We consider all applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, handicap or disability, or status as a Vietnam-era or special disabled veteran in accordance with federal law. If you need assistance, please reach out to us at ***************************
Auto-ApplyCall Center Representative ( FT or PT ) WFH
Distribution center associate job in Dublin, OH
The Call Center Representative is responsible for answering phone calls, making and rescheduling appointments, answering patient questions and routing phone calls to the appropriate staff. This position requires fluency in both English and Spanish to serve our patients' needs.
Compensation and Benefits
The compensation for this position is $22 per hour. WE offers competitive salary and benefits including medical, dental, vision, 10 vacation days for first year employees, 12 paid holidays, sick leave, life insurance, retirement plan with match, employee assistance program and free employee parking.
Education & Experience
High School Diploma or equivalent.
1 year of experience in a receptionist or similar role with customer service experience.
Prior work experience in Community Clinic or Doctor's office preferred.
Essential Position Responsibilities
Answer calls within prescribed time and always maintains professional, effective and polite communication.
Appropriately route calls, takes complete messages.
Confirm patient eligibility for medical insurance coverage.
Make appointments for patients on the phone and confirm future appointments.
Help to ensure provider schedules are at capacity and rearrange patient visits when appropriate.
Assist in rescheduling patients.
Coordinates patient transportation.
Collects copayments and donations electronically.
Helps enroll patients into Patient Portal and support telehealth visit education when necessary.
Enters data in the computer system to update patients' information.
Assist the clinician in following up with broken appointments, abnormal test results or routing follow-up care by contacting patients via telephone and documenting the information in the medical records and appropriate logs.
Maintains confidentiality of patient information and medical records according to HIPPA guidelines or according to our patient confidentiality policies.
Other duties as described.
Skills
Bilingual in English/Spanish required.
Ability to remain organized while managing multiple details.
Ability to communicate effectively.
Excellent customer service skills required.
Ability to handle multiple tasks while remaining calm and professional.
Knowledge of HIPAA privacy and confidentiality practices. Knowledge of Microsoft Office and telephone protocol. Duties require professional verbal and written communication skills.
Must be reliable and on-time.
Present a professional demeanor and appearance.
Customer Service Contact Center Representatives
Distribution center associate job in Hilliard, OH
MICRO CENTER is the nation's leading computer and electronic device retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staff in the business. If you have a passion for computers & electronics, Micro Center is the place for you! It is Micro Center's core promise to take care of our associates and customers. We will train you to be the best that you can be!!! No previous experience at a corporate call center is necessary.
We are seeking energetic Customer Service Contact Center Representatives with a passion for customer service and growing their skills. We have both full-time and part-time availability between the hours of 9am and midnight at our Corporate Office Contact Center. We also have openings for bi-lingual Spanish-speaking representatives. Join our high-spirited team with contests, parties, and more! Plus, get top tier training to enhance your skills and grow your career. Our Contact Center associates are responsible for providing excellent technical support and customer service to the customers of our nationwide retail chain.
MAJOR RESPONSIBILITIES
Manage large amounts of inbound contacts promptly via Phones, Chat, Text, and Email.
Maintain a general understanding of current consumer electronic devices and technology.
Identify customers' needs, clarify information, qualify issues, and offer solutions.
Personalize support to improve customer satisfaction.
Accurately document all customer contacts and enter them into the appropriate database.
Develop and maintain effective working relationships to ensure teamwork.
Meet personal/team goals.
EDUCATION & EXPERIENCE:
High School diploma with one year related experience in a customer service or related role preferred.
Skilled at listening and problem-solving.
Strong verbal and written communication
Bi-lingual Spanish-speaking candidates are encouraged to apply.
Proficient typing skills are needed.
Able to multitask while setting priorities.
Adjust and adapt to unique customer types.
Passion for technology including computers & electronics is a definite plus - have fun at work with products you love!
MICRO CENTER OFFERS EXCEPTIONAL BENEFITS: Micro Center has great perks & benefits that include an excellent discount on computers & electronics that can be shared with family & friends. Even a generous tuition reimbursement & education discount program is available. Plenty of on the job training, treats & raffles are regular perks as well! Join our energetic, casual & fun Micro Center team today!
Employee Discount that includes a Friends & Family Discount Program
Tuition Reimbursement & Education Discounts
Paid Time Off for Regular Associates
Benefit Coverage for Regular Full-Time Associates
Esteemed Vendor & Company Job Training
Career Advancement Opportunities
Micro Center is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit and unwavering commitment to the customer can take you and your career to new places.
Micro Center is an Equal Opportunity Employer.
TEXAS only - Work at Home Fundraising/Sales Call Center Representative
Remote distribution center associate job
Embrace the future and join our dynamic team. Apply today to start the process, and you can potentially be a part of our exceptional team, in as soon as a week.
What we do:
Work in a virtual blended outbound/inbound call center environment where you will talk about topics that matter and raise funds for great organizations such as St. Jude Children's Research Hospital, March of Dimes, American Center for Law and Justice, and many more .
Our positions all require sales, whether it be selling memberships, products, or services.
We offer:
Full-Time Night shift set schedules that enable you to take time off for the things that are important to you.
Part-Time Night shift schedules are offered on a limited basis.
Monday-Friday Night shift schedule to start. A weekend day will be required, and when that will begin, will be determined by the program you select when signing up for a training class.
Virtual Paid Training
Rewards & Recognition Programs
Weekly Pay & Bonus potential with access to your pay at anytime!
Benefits available for Full-time employees including Medical, Dental, Vision, and 401k
Other Requirements:
Computer skills such as the ability to copy and paste, toggle between browsers, and do basic troubleshooting.
A willingness to learn, as we believe in owning your own success.
A Home office, or dedicated quiet place to work, that is free from noise and distractions.
Identity Verification. On the first day of training, you will be required to bring a current, valid photo ID with you to complete this process.
Passing Background Check. If your background check is not back by the time we are ready for phone time there may be a disruption in your training.
Exceptional conversational skills and the ability to multi-task.
InfoCision. Work Happy. Live Happy.
Salary: $10.00 per hour
Work Location: Remote
Inbound Call Center Representative
Distribution center associate job in Columbus, OH
We are seeking enthusiastic and customer-oriented Inbound Call Center Representatives to join our dynamic team. In this role, you will be responsible for handling incoming calls, providing exceptional service, and assisting customers with their inquiries. You will play a vital role in creating positive customer experiences and promoting our products and services.
Key Responsibilities:
Answer inbound customer calls in a professional and friendly manner.
Identify customer needs and provide appropriate solutions, information, and assistance.
Maintain accurate records of customer interactions, inquiries, and transactions using our CRM system.
Process orders, updates, and account information efficiently while ensuring customer satisfaction.
Troubleshoot product or service issues and escalate complex matters when necessary.
Educate customers about our products, services, and promotions to enhance their experience.
Collaborate with team members and other departments to resolve customer inquiries effectively.
Meet performance metrics and targets while adhering to company policies and procedures.
Qualifications:
Proven experience in a call center or customer service role is highly desirable.
Excellent verbal communication skills and a friendly, engaging demeanour.
Strong problem-solving abilities and the ability to think on your feet.
Proficient in using computers and familiarity with call center technology and CRM systems.
Ability to handle high call volumes while maintaining professionalism and composure.