Distribution Center Associate remote jobs - 454 jobs

Job Description ARE WE THE COMPANY FOR YOU? Are you looking for a position that you can really enjoy? Cornerstone Financial Credit Union is truly a positive and fun place to work! Our employees love working together as a team, learning new things, and helping others! We value our employees and provide excellent benefits and the opportunity to grow in a professional business environment. We are looking for a full time Call Center Representative to join our growing team! This position is located at our Nashville location. ABOUT CORNERSTONE FINANCIAL CREDIT UNION: Cornerstone Financial Credit Union currently has seven locations that surround the Nashville area. These locations serve over 45,000 members. Founded in 1955, Cornerstone Financial Credit Union is guided by the philosophy of people helping people. At Cornerstone, we not only offer the most competitive rates possible, but also provide exceptional service to our members and their families. We are Not for profit, Not for Charity, but for Service. IS THIS POSITION FOR YOU? As a Call Center Representative, you will answer account, product and service inquiry calls from members in a cordial, professional manner. Provides answers to members' questions, problems, and concerns with care and efficiency and promote credit union products and services. Performs requested transactions, conducts loan interviews, and accepts loan applications confidentially and in compliance with regulations. DUTIES AND RESPONSIBILITIES: Provides a professional and friendly environment for members to conduct business over the telephone. Processes members' various financial transactions such as wire transfers, cash advances, loan payments, and payment authorizations. Responsible for accurately identifying members prior to providing account information or performing requested transactions. Reviews online memberships and conducts telephone loan interviews and completes loan applications. Provides information on auto, boat, and recreational vehicle values. Maintains detailed knowledge of all credit union fees, rates, products, current promotions, and procedures for conducting loan interviews and completing loan applications. Posts all member transactions and uses other computer software to access member information and assist with additional services as needed. Prepares teller checks and loan add-on advances. Effectively cross sells the benefits of all CFCU products and services to members. Closes accounts as requested in writing by mail. Uses Sales and Service Training skills to retain accounts whenever possible. Answers email requests and performs account research using various programs and communication with various departments. Resolves member complaints within authority with care and concern. Understands and complies with all applicable laws and regulations, including Reg B, Reg E, Reg Z, Reg CC, Reg DD and the Fair Credit Reporting Act. Assists in training new Call Center employees. Processes daily reports such as online check disbursements and bill pay maintenance requests. Understands and adheres to all security policies and procedures, and all other credit union policies. Maintains member information in confidence. Processes requests such as ACH authorizations, stop payments, contact information changes, etc. Processes returned mail following proper procedures. Provides back-up for ITM Associate. Performs other duties as requested. JOB SPECIFICATIONS: Education Minimum of a high school diploma or GED. College or some post-secondary education is preferred. Specialized financial services training is also desired. Experience At least three years of financial institution experience in Teller/Universal Associate or customer service-related work is preferred, along with extensive public contact. Loan processing experience is desired. Personal computer experience is required. Physical, mental and visual requirements The duties of this job are varied and are primarily designed to accommodate members. The essential functions of this job are performed sitting at a desk using a telephone headset for extended periods of time. Most of the duties are performed with a personal computer and require manual dexterity and accurate visual observation. Excellent verbal and audio communication skills are needed to serve the members effectively. The volume and nature of the duties of this job require the physical and mental stamina to withstand periods of high stress. Supervision needs The work at this level should be performed with a minimal amount of supervision. Good independent judgement is very important, as well as initiative and problem-solving skills. Accuracy In the interest of service to the members and control of losses for the credit union, it is critical for the work to be performed accurately. Accuracy is primarily self-monitored. Personal follow-up is expected to assure all member needs and requests are met in a timely manner. Personal qualifications This is a vital public contact position. A "people-oriented" personality, with a caring, friendly, and sincere attitude, is an absolute requirement. Pleasant telephone manners and a clear speaking voice are required. Company loyalty, a positive attitude, and dependability should be demonstrated in this position. Must be able to function as a team player, effectively communicate in a professional manner, and cooperate with co-workers, members, and business associates. Job Posted by ApplicantPro

Looking for a career that makes a difference in the lives of others, offering hope, meaningful life choices, and better outcomes? Who we are Since 1971 Western Montana Mental Health Center (WMMHC) has been the center of community partnership in the 15 counties we serve across western Montana. We have committed to providing whole-person, person-centered care by ensuring an approach to health care that emphasizes recovery, wellness, trauma-informed care, and physical-behavioral health integration. We know the work we do is important and makes a significant impact in the lives of our clients and in our communities. Working at WMMHC also gives you the opportunity to work under the Big Sky, giving you the adventure of a life time while serving your community and changing lives. We offer a work life balance so you still have time to discover all the natural beauty and recreational dreams that Montana has to offer while still engaging in a career path that is challenging and fulfilling. If you want to join our team where community is at the heart of what we do, then you've come to the right place! Job Summary: Do you like to talk on the phone? Are you the person your family and friends turn to when they need support? Can you remain calm in stressful situations and empathize without judgement? If you can answer yes to these questions, the National Suicide Prevention Lifeline team needs your help! With training in the following tasks, you will be able to serve your community members. Triage incoming Lifeline calls and obtain caller information. Conduct assessments and dispatch appropriate interventions when needed. Deescalate callers in crisis over the phone. Develop appropriate and realistic safety plans and complete appropriate follow up tasks. Knowledge and familiarity with community resources Complete documentation in an accurate and thorough manner. Location: Remote* only after training and available to come into office when needed. We are seeking a candidate who is able and willing to work varied shifts including evenings, weekends, holidays, and overnights. Overnights shifts offer a pay differential. *Remote work is available after completion of training. Qualifications High School diploma or equivalent Ability to pass background check Provide proof of auto liability insurance coverage per Western's policies Montana Driver's License with a good driving record 1-year related work experience in human services, preferred Benefits: We know that whole-person care is not just important for our clients, but recognize it's just as important for our employees. WMMHC has worked hard to provide a benefits package that encompasses that same concept. Our comprehensive benefits package focuses on the health, security, and growth of our employees. Benefit offerings will vary based upon full time, part time, or variable status. Health Insurance - 3 options to choose from starting as low as $5 per pay period Employer paid benefits: Employee Assistance Program, Life insurance for employees and dependents, and long term disability Voluntary options available: dental & vision insurance, short term disability, additional life insurance and dependent care flexible spending account Health savings account (HAS) with match or medical flexible spending account (FSA) 403(B) Retirement enrollment offered right away with an employer match offered after one year Generous paid time off to take care of yourself and do the things you love Accrued PTO starts immediately Extended sick leave 9 paid holidays and 8 floating holidays Loan forgiveness programs through PSLF or NHSC

Start the new year with a new career at InfoCision. Apply today to start the process, and you can potentially be a part of our exceptional team in as soon as a week. What we do: * Work in a virtual blended outbound/inbound call center environment where you will talk about topics that matter and raise funds for great organizations such as St. Jude Children's Research Hospital, March of Dimes, American Center for Law and Justice, and many more . * Our positions all require sales, whether it be selling memberships, products, or services. We offer: * Full-Time Night shift set schedules that enable you to take time off for the things that are important to you. * Part-Time Night shift schedules are offered on a limited basis. * Monday-Friday Night shift schedule to start. A weekend day will be required, and when that will begin, will be determined by the program you select when signing up for a training class. * Virtual Paid Training * Rewards & Recognition Programs * Weekly Pay & Bonus potential with access to your pay at anytime! * Benefits available for Full-time employees including Medical, Dental, Vision, and 401k Other Requirements: * Computer skills such as the ability to copy and paste, toggle between browsers, and do basic troubleshooting. * A willingness to learn, as we believe in owning your own success. * A Home office, or dedicated quiet place to work, that is free from noise and distractions. * Identity Verification. On the first day of training, you will be required to bring a current, valid photo ID with you to complete this process. * Passing Background Check. If your background check is not back by the time we are ready for phone time there may be a disruption in your training. * Exceptional conversational skills and the ability to multi-task. InfoCision. Work Happy. Live Happy. Salary: $9.00 per hour Work Location: Remote Hardware/Software Requirements: Equipment is NOT provided and a Technology Check is Required as part of the Recruitment process Windows PC/Laptop: * Minimum 14" monitor/screen. Dual monitors are recommended, but not required. * Windows 11 ONLY * At least 8GB of RAM (Must have at least 6GB usable RAM) * Intel or AMD Processor * Google Chrome (Current Version). Firefox, Internet Explorer, and Microsoft Edge are not compatible. * Windows Defender antivirus and Firewall must be turned ON. All other antivirus applications must be uninstalled as they are not compatible (McAfee, Norton, Avast, etc) * Ping per InfoCision client for Windows PC's must not exceed 80ms max round trip. Internet: * United States based High-speed internet only. No cloud-based internet, VPN's, satellite, cellular services, or hotspots are accepted (T-Mobile, Starlink, etc) * Minimum of 50 Mbps download speed and 10 Mbps upload speed. * ISP must be Stable and located within the United States and its territories. * We require a hard-wired connection, using an Ethernet cable or LAN cable, to your router/modem. We recommend a Cat5 (Category) Ethernet cord or higher. Telephone: * A cell phone (preferred) or landline is required as that is how you will receive your "Pin call", or multi-factor authentication call, that is required to access our corporate network. The calls you make/take will not come through your phone. Miscellaneous: * Web cam * External speakers or sound on your computer * External Wired Mouse * USB Wired Headset (wireless headsets are NOT compatible). The headset must have a Single USB connection without a 3.5 mm (headphone jack) connection. Below are examples of what works and what does not. *

MDS Communications is looking to hire Call Center Representatives! Are you seeking a job with real purpose-where your efforts help people in need and support causes you care deeply about? As a Communication Specialist at MDS Communications, you won't just make calls-you'll make a difference. For over 33 years, the nation's most respected non-profits have partnered with MDS Communications to lead impactful telephone fundraising programs and donor communications. With over 400 employees across 18 states, we're one of the largest and most trusted names in the industry. Our clients include renowned charities like: Special Olympics, Habitat for Humanity, CARE, Heifer International, Operation Smile, Project Hope, Save the Children, the International Fellowship of Christians and Jews, The American Red Cross, and Christian ministries like Focus on the Family, Prison Fellowship, the Navigators and Catholic Medical Mission Board. We are fully registered in all 50 states and uphold the highest standards of legal and ethical compliance. As an MDS Communication Specialist you will: * Receive in-depth training. * Be assigned to one of four MDS "Teams" that calls on behalf of a set of MDS clients. * Call for 4-8 different clients over the course of an 8 hour day, using predictive dialing equipment. We typically handle about 16-24 completed calls per hour with an average of about 20 - 30 seconds between calls. * Communicate with donors and prospective donors in a positive, engaging and enthusiastic manner using a carefully crafted script that is approved by our clients. * Secure financial gifts from donors and prospective donors on behalf of our clients. * Maintain minimum fundraising and productivity metrics. Successful applicants will bring: * 1 year or more of successful outbound telemarketing experience or a strong general employment record with long term stability * Basic computer skills. * A commitment and enthusiasm to the charitable and non-profit causes we represent. * A willingness to learn. * Persistence Benefits of joining MDS: * $15.00-$16.00 per hour for 40 hours shifts (depending on schedule). * Participation in our performance bonus program (MDS paid $635,000 in bonuses in 2024, equating to over $12,000 per week). Top performers consistently earn $8-$10+ in hourly bonus on top of the wages mentioned above. * Paid break time. * Health insurance eligibility after just 2 months. MDS pays 75% of base employee premiums. * Paid time off. * The opportunity to transition to working from home after you have established yourself in the call center. * The opportunity to advance to management positions, Inbound Donor Services positions, as well as manage portfolios of $1k-$10k donors for our clients. MDS seeks to promote from within whenever possible. MDS Communications is a faith-based company rooted in Christian values. While we don't require employees to share our beliefs, we do ask they respect our desire to be salt and light in a dark and desperate world -both through our work and how we treat one another. Because God loves redemption stories, we're proud to be a recovery-friendly workplace. If you are sober and committed to extending your sobriety, we want to help you on that journey.

Schedule: Part-time 20-25 hours a week during business hours (between 8a-6p Mon-Fri) Rate: $19.50 Required: Bilingual (English/Spanish) This position provides support for motorists seeking information regarding the Massachusetts Motor Vehicle Safety & Emissions Inspection Program, (Massachusetts Vehicle Check Program). This position also provides telephone support for inspection station personnel about processes, procedures and basic equipment troubleshooting. Working remote is conditional upon performance and company needs. DUTIES AND RESPONSIBILITIES: * Professionally respond to telephone inquiries from motorists relating to program rules and requirements, procedures, test results, and station locations.This includes: * Entering each call received into tracking system. * Resolving issues, independently and effectively. * Identifying when an escalation to management will result in best overall customer satisfaction for the motorist. * Professionally interact with inspection station personnel, primarily over the phone, with technical, procedural, and process questions and concerns pertaining to the safety and emissions testing program. * Open and dispatch service calls for equipment issues that cannot be resolved over the telephone or live chat. * Generate consumable/heavy wear orders when requested by inspection stations. * Periodically assist with the company's continual improvement and customer satisfaction initiatives, including participation in the company's Quality Management System (QMS). * Other duties as needed to ensure the smooth operation of the program as assigned by management. EDUCATION AND WORK EXPERIENCE: * High School Diploma or equivalent. * Bilingual fluency in Spanish and English. * Two to four (2-4) years working in a Customer Service or Call Center environment. * Experience in successful conflict resolution preferred. * MUST pass an Emission Inspector Certification training class and any additional certification as determined by management. PREFERRED KNOWLEDGE AND SKILLS: * Excellent interpersonal and communication skills with the ability to interface professionally and effectively with co-workers, motorists, State Agencies and inspection station representatives in a variety of situations, including stressful situations. * Strong verbal, written, organizational skills. * Strong teamwork orientation. * Ability to work in a fast paced environment. * Competency with Microsoft Office programs, including basic data entry skills * Must be able to work at least 2 Saturdays per month.

Working Title: CALL CENTER SERVICES REPRESENTATIVE OPS - 60933648 1 Pay Plan: Temp 60933648 Salary: $17.01 an hour Total Compensation Estimator Tool OPS Call Center Services Representative I Department of Children and Families Jacksonville, Florida Preference for Bilingual in Spanish/English or Creole/English Full-time opportunities available Open Competitive This posting will be used to fill position vacancies in OPS. Current employees will be compensated in accordance with the DCF salary policy. Families requesting government assistance require time sensitive actions from strong, compassionate individuals who are dedicated to assisting the vulnerable and promoting strong self-sufficient families. Successful candidates will make a tremendous positive impact on the lives of countless Floridians. We are looking for people who are organized, who possess excellent computer and typing skills, are willing to learn government assistance policies and can engage with customers/citizens of Florida in a call center environment. The primary function of this position is providing support services related to government assistance eligibility in a call center setting. The work performed includes processing a broad range of customer service activities and entering information into a computer-based eligibility system. This career consists primarily of phone interactions with customers. Incumbents in this position report to the office, this is not a telework position. If this sounds like the job for you, please join our TEAM! * The full-time work schedule is 40 hours per week, 8:00 am - 5:00 pm EST, Monday through Friday. * Employees may be required to work after their schedule to complete phone calls in the queue. Qualifications: * Two years of experience in customer service, interviewing, recruiting, investigating, accounting, processing insurance policies or determining eligibility. * Must have the ability to attend an 8 - 12-week mandatory paid training course. * Preference for bilingual in Spanish/English or Creole/English. Additional Information/Requirements: * Incumbents may be expected to work during emergency situations or natural disasters. * Employees are required to work from the official office location with the potential to work remotely based on demonstrated satisfactory performance, and tenure. * The position will perform all job tasks in accordance with laws, rules, regulations, policies, and requirements applicable to state and federal laws or procedures. What you will do: The typical duties include: * Answers general inquiry eligibility questions related to program requirements, application processing, case status, and benefit information. * Processes a variety of eligibility related work activities within designated time frames * Educates customers on the benefits and features of My ACCESS Account including account set-up and password resets. * Resolves Electronic Benefit Transfer (EBT) ACCESS card issues. * Conducts abbreviated interviews for the purpose of collecting and updating required information on applicants and recipients and their household members for all government assistance programs. * Requests all additional information/verification required to establish or continue eligibility for government assistance programs. Ensures electronic case records are documented thoroughly and properly. * Assists customers with referrals to other agencies and community resources. Knowledge, Skills, and Abilities: * Communicate with others to obtain and verify information concerning eligibility. * Detect and evaluate potential fraudulent situations. * Analyze and interpret written, numerical, and verbal data from various sources. * Enter data accurately into a computerized system. * Navigate through computer screens. * Complete and review basic computer documents and other forms. * Perform a variety of basic mathematical computations accurately. * Establish and maintain cooperative working relationships with the public and staff. * Use computers and related software packages. * Follow written and oral directions and instructions. Benefits of Working for the State of Florida: Working for the State of Florida is more than a paycheck. The State's total compensation package for employees features a highly competitive set of employee benefits including: For a more complete list of benefits, visit ***************************** About Department of Children and Families: Mission: The mission of the Department of Children and Families is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency. With 12,000 employees across the state DCF promotes opportunities and training for all. Our jobs are among the most challenging, complex, and difficult in State government. They are also among the most rewarding. To learn more please visit ****************************** Your People First Candidate Profile (application) must be completed in its entirety. * Include supervisor names and phone numbers for all periods of employment. * Account for and explain any gaps in employment so that the hiring process is not delayed. * Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications. * It is unacceptable to use the statement "See Resume" in place of entering work history. EMPLOYMENT DISCLOSURES * US CITIZEN REQUIREMENT Only US citizens and lawfully authorized alien workers will be hired. * SELECTIVE SERVICE SYSTEM REGISTRATION All selected male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS). Verification of Selective Service registration will be conducted prior to hire. For more information, please visit the SSS website: ******************* * RETIREE NOTICE If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you required to repay all benefits received depending upon the date of your retirement. * BACKGROUND SCREENING REQUIREMENT: It is the policy of the Florida Department of Children and Families that any candidate being considered for employment must successfully complete a State and National criminal history check as a condition of employment, and also be screened in accordance with the requirements of Chapter 435, F.S., and, if applicable, Chapter 408, F.S. Employment may be terminated based on the background investigation results if the candidate begins employment before the background results are received, reviewed for any disqualifying offenses, and approved by the Department. Background investigations shall include, but not be limited to, fingerprinting for State and national criminal records check through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies. Employees will be retained in state and national rap back program, providing real-time arrest hit notifications. No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency. Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies. * BENEFIT RECOVERY SCREENING Candidates applying to positions in the Economic Self-Sufficiency Program may have a Benefit Recovery check completed to validate current or former government assistance case information and check for outstanding overpayments before completing the hiring process. If you experience problems applying online, please call the People First Service Center at **************. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Location:

The WelbeHealth PACE program helps seniors stay in their homes and communities by providing medical care and community-based services. We provide all-inclusive care for seniors including medical, dental, physical therapy, and much more. Our core values and participant focus lead the way no matter what. The Call Center Representative (internally titled WelbeHealth Advocate II) will focus on either inbound and/or outbound assignments within the Call Center (the Hub), which includes but is not limited to call management (answering inbound calls), outbound scheduling, authorization processing, inquiry reply, clinic-based scheduling, and other administrative tasks. The WelbeHealth Advocate will provide outstanding customer service to all stakeholders (participants, families, partners, and clinic team members), and will be accountable for proper documentation and maintaining current and accurate records of all the scheduled appointments. Essential Job Duties: Answer incoming phone calls, emails, and contacts as requests come in, and appropriately screen, transfer, resolve and dispose of calls expeditiously while adhering to all process and documentation standards Review, process, schedule and authorize orders according to department protocols Ensure that appropriate and timely documentation of all updates, encounters, and communication is documented in source systems as outlined by department protocols Effectively coordinate the scheduling of participants' appointments, including trouble-shooting conflicts or urgent needs, communicating with all stakeholders (staff, family, providers, etc.), and meeting appointment turn-around times as outlined in WelbeHealth Appointment Scheduling Protocol Provide eligibility status and benefit information for participants Address both participant and provider inquiries (Including authorization status and requirements) and if unable to resolve, escalate as appropriate Job Requirements: High School Diploma or Equivalency required Minimum of one (1) year of experience working in a call center environment where a service/support role was primarily performed Must be flexible with work hours Excellent organizational and communication experience Benefits of Working at WelbeHealth: Apply your expertise in new ways as we rapidly expand. You will have the opportunity to design the way we work in the context of an encouraging and loving environment where every person feels uniquely cared for. Medical insurance coverage (Medical, Dental, Vision) Flexibility with remote, work from home schedule Work/life balance - we mean it! 17 days of personal time off (PTO), paid holidays observed annually, sick time Advancement opportunities - We've got a track record of hiring and promoting from within, meaning you can create your own path! And additional benefits Salary/Wage base range for this role is $21.07 - $27.81 hourly + Bonus + Equity. WelbeHealth offers competitive total rewards package that includes, 401k match, healthcare coverage and a broad range of other benefits. Actual pay will be adjusted based on experience and other qualifications. Compensation $21.07-$27.81 USD COVID-19 Vaccination Policy At WelbeHealth, our mission is to unlock the full potential of our vulnerable seniors. In this spirit, please note that we have a vaccination policy for all our employees and proof of vaccination, or a vaccine declination form will be required prior to employment. WelbeHealth maintains required infection control and PPE standards and has requirements relevant to all team members regarding vaccinations. Our Commitment to Diversity, Equity and Inclusion At WelbeHealth, we embrace and cherish the diversity of our team members, and we're committed to building a culture of inclusion and belonging. We're proud to be an equal opportunity employer. People seeking employment at WelbeHealth are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law. Beware of Scams Please ensure your application is being submitted through a WelbeHealth sponsored site only. Our emails will come from @welbehealth.com email addresses. You will never be asked to purchase your own employment equipment. You can report suspected scam activity to ****************************

Who We Are At Lucet, we are industry leaders in behavioral health, dedicated to helping people live healthy, balanced lives. Our purpose is to advocate for and improve the overall well-being of those we serve, through balanced treatment of the mind and body. When you join Lucet, you become a valued member of our team, serving more than 15 million people across the U.S. Our employees have a passion for helping others - and it shows. From entry-level employees to senior leaders, we are inspired by our members, putting them first in everything we do. From day one, you'll see firsthand the impact you have on our members, knowing you can make a true difference in their lives. Why join our team at Lucet? We are a team of collaborative and hard-working professionals working to improve behavioral health outcomes working in a fast-paced and changing environment. At Lucet, no two days are the same. If you find joy in meaningful work and delivering excellent results, we encourage you to apply! We are looking for top-tier skills and experience in our remote-work environment and that's because we offer top-tier compensation and benefits, which include: Hourly compensation between $18 - $20.40 per hour, PLUS an annual performance-based, discretionary incentive. Compensation is dependent on non-discriminatory factors including but not limited to an applicant's skills, education/degrees, certifications, prior experience, market data, and other relevant factors. Full Health Benefits - Medical, Dental, and Vision 401(k) with competitive employer match Company paid parental leave, wellbeing incentives, and life and disability insurance Professional development opportunities and tuition reimbursement Paid time off including paid time off for volunteering Opportunity for meaningful growth, both personally and professionally, where your unique background and experience is welcomed and valued. What You Will Do - Essential Functions The EAP Call Center Representative will be responsible for offering a client centric experience connecting callers to appropriate resources as needed answering inbound calls quickly, efficiently and in a courteous manner. This position will also screen for potential risk concerns and facilitate connections to licensed professionals as necessary. Client outreach and case follow-up will also be completed to ensure a timely service connection has been located. This is a part time opportunity with the following schedule: Saturday & Sunday 7:30 am to 3:30 pm CT Monday 5:30 pm - 9:30 pm CT Caller Support & Communication Serves as the initial point of contact for USPS employees, family members, and providers. Demonstrates strong customer service skills, including empathy, reflective listening, and de-escalation. Triages crisis callers to clinical staff following established protocols. Case & File Management Authenticates callers, verifies demographics and eligibility per HIPAA guidelines. Completes documentation in compliance with USPS policy and regulatory standards. Processes authorizations and responds to benefits and claims inquiries. Program Education & Collaboration Educates providers and members on EAP benefits and promotes program utilization. Provides referrals to field staff or network providers to ensure timely access to care. Collaborates with provider relations to maintain accurate network listings. Who You Are Required Qualifications Bachelor's degree in Social Work, Psychology or related healthcare field and 1-3 years of experience in a health care, managed care and/or customer service setting; OR high school diploma and 3-5 or more years of experience in a health care, managed care and/or customer service setting Strong computer and keyboarding skills (MS Outlook, MS Word, MS Excel, Adobe Acrobat, and data processing), including the ability to document while simultaneously while taking information over the phone, Excellent written and verbal communication, interpersonal, and organizational skills Ability to talk and type simultaneously. This position is a federally contracted position with the United States Postal Service which has specific requirements for all candidates which include: Ability to pass background check upon hire and throughout employment to include criminal felony & misdemeanor search, SSN validation/trace search (LEIE), education report (highest degree obtained), civil upper and lower search, 7-year employment report, federal criminal search, statewide criminal search, widescreen plus national criminal search, health care sanctions-state med (SAM), national sex offender registry, prohibited parties (OFAC) (terrorist watchlist), and a 10-Panel Drug Screen, which includes marijuana regardless of state legalization. The ability to undergo a Public Trust background investigation, which includes fingerprinting, and receive a favorable adjudication. US Citizenship for at least 5 years. Preferred Qualifications Bachelor's degree and five (5) or more years of experience in a health care, EAP/managed care and/or customer service setting Familiar with behavioral health/medical terminology Bilingual (English and Spanish) Someone who embodies our values by: Serving everyone with compassion and leading with empathy. Stepping up and creating value by taking charge and acting when there is an opportunity. Adapting in a changing world by recognizing our responsibility to be agile and respond quickly. Nurturing growth and belonging by respecting and celebrating everyone for who they are. Competencies Works autonomously on routine tasks and demonstrates the ability to work collaboratively within a multi-disciplinary team. Demonstrates consistency in professional demeanor in all verbal and written communication. Reliability Strong work ethic Self-motivated and the ability to assume a collaborative role in ensuring that all objectives are met. Ability to prioritize and manage multiple tasks in a fast-paced, changing environment. Ability to work independently to meet team objectives/goals. Maintains a professional demeanor in response to all situations regardless of the nature or circumstances of the situation. Demonstrates schedule adherence and shift flexibility to support business needs. Working Conditions: Work is performed from home with company-provided equipment. Sitting for long periods of time is expected and use of fingers and hands for typing is necessary. A quiet workspace with minimal background noise for calls. High-speed internet service (cable or fiber optic) with minimum download Speed of 20 Mbps, Upload Speed of 5 Mbps, and Maximum Latency of 100 milliseconds (must be installed before starting). Travel between multiple residences or remote work locations is not supported for this position; employees must establish and work consistently from a single designated home office. Sitting for long periods of time attached to a wired headset using desktop equipment is expected. We encourage applicants with a range of experiences who can demonstrate how their qualifications and skills align with the requirements of this role. This position will accept and review new applications and resumes no less than 5 business days after the original posting date and may remain open an extended period of time with no set end date based on the level of interest.

Become an Assembler! If you are looking for a company that is focused on being the best in the industry, love being challenged, and make a direct impact on our business, then look no further! We are adding to our motivated team that pride themselves on being client-focused, biased to action, improving together, and insistent on excellence and integrity. This is a full-time, non-exempt position reporting to our Director of Call Center. What you will do Greet our patients in a friendly and positive manner. Discuss and answer customer questions with a goal of one call resolution. Updating confidential information and insurance billing Process credit card payments. Manage tasks within our internal work queues updating information as necessary. Respond to website patient inquires via phone call to discuss concerns and provide resolution. Work with collection agencies to update and provide accurate information. Respond to Attorney requests for balances and correspondence as well as update and bill insurance. Complete workflow for patient self-pay accounts, reviewing correspondence, posting payments and resolving any concerns. What it takes to join the family Proven experience answer high volume calls in a call center or other customer support role is preferred-previous healthcare experience is a big plus Excellent communication skills and professional demeanor The ability to work under tight deadlines Strong written and verbal communication skills with customer service focused aptitude Detail-oriented individuals who are team players highly self-motivated Ability to function well in a fast-paced and at times stressful environment. Prolonged periods of sitting at a desk and working at a computer. Ability to lift and carry items weighing up to 10 pounds at times. Why Assembly? Be part of something special! We are growing both organically and through acquisitions. Career growth - your next role with Assembly might not be created yet and we are waiting for your help to chart the way! Ongoing training and development programs An environment that values transparency Virtual and in-person events to connect with your team. Competitive Benefit Packages available, Paid Holidays, and Paid Time Off to enjoy your time away from the office. Salary Range$17-$20 USD Compensation for this role is based on a variety of factors, including but not limited to, skills, experience, qualifications, location, and applicable employment laws. The expected salary range for this position reflects these considerations and may vary accordingly. In addition to base pay, eligible employees may have the opportunity to participate in company bonus programs. We also offer a comprehensive benefits package, including medical, dental, vision, 401(k), paid time off, and more.

Remote Bilingual Call Center Representative (must live and work in WA State, no out-of-state hires) Language Fluency in either: Korean, Spanish, Russian, Vietnamese, and Chinese. (Must be fluent in one of the languages listed above to qualify for the role) What We Offer Pay: $26.42 (Multilingual) Benefits: Salary and benefits are set by collectively bargained contract or Memorandum of Understanding, determined by our staff union Remote, Work from Home within WA state Will pay for travel for training week if over 60 miles away. Possibility of up to 10 days in Seattle HQ office per year Monday - Friday 8am - 5pm; NO WEEKENDS Generous Paid Time Off Package; 14 vacation days, 15 sick days per year, and 3 personal holidays Paid holidays + paid time off between December 24th - January 1st (excluding weekends). Up to $25 per month for Fitness Membership reimbursement / and or $300 Personal Fitness Equipment Up to $100 per month for Wi-Fi (at-home) reimbursement Up to $500 for Work from Home Equipment reimbursement No Paycheck Deductions - Fully Employer Paid family health, dental, vision and pharmacy benefits (including domestic partners), No Paycheck Deductions - Fully employer-paid defined-benefit pension through SEIU after 3-full years of service, Pet Insurance A generous leave package, including up to 24 weeks of parental leave after 1-year of employment An optional 401(k) with up to 2% employer match, and Additional benefits as explained in the CBA. Position included in Bargaining Unit. About Us SEIU 775 represents more than 60,000 long-term care workers providing quality home care, nursing home care, and residential services in Washington, Montana, and Alaska. SEIU 775's mission is to unite the strength of all caregivers, to create a better life for ourselves and those we care for, and to lead the way to a more just and equitable world. In this position you will be answering inbound phone calls from members. This is an inbound call center role; a representative handles 40 or more calls on a typical day. Qualified individuals may be asked to translate written materials or spoken interpretation during meetings or representational proceedings. Other duties as assigned. Work Schedule : Training Schedule: Hybrid. First 2 weeks in person training, followed by 2 weeks remotely, returning the 5th week to the Seattle office to take inbound calls with trainers' support. Condition of employment: Must be able to commit to the five (5) weeks of training as shown above. (No time off allowed, no exceptions) Start Date : Monday, March 16th, 2026 The MRC business hours are 8:00 am to 5:00 pm PST. Regular shifts are 8 hours per day, 5 days per week (Mon - Fri). May be required to do political work for candidates and member political education as part of job duties. May be required work outside of normal business hours to include weekends, evenings, holidays, etc. Preferences : Experience in a call center environment, human services referral, information program, and social justice organizations are all a plus. Minimum Qualifications : Ability to work in fast-paced environment At least 1 year of direct Customer service experience (restaurants, call center, retail, technical support, hospitality) Critical thinking aptitude Stable work history (not too many employment gaps, long periods of employment at one employer) Computer/Technical skills Other relatable experience: Receptionist, Data Collector, Data Collections, Billing, Insurance Claim, Collections, Multi Phone Line, Customer Service, Adjustment Claim, Sales, Inbound, Outbound. Recruitment Processes Position is posted Applications are screened based on qualifications, including language needs. Applicants must have full fluency in one of the languages listed above to be considered for the role. If selected, our recruiter will reach out to you with an invitation to submit a recorded one-way video interview. In this interview, you will be asked to submit a preliminary language test If you successfully pass your interview, you will be invited to a panel interview via Zoom. If you successfully pass your interview, you will be invited to complete a language assessment. This assessment is heavily weighted and has a big impact on your eligibility for hire. After you have successfully passed your language assessment, our recruiter will reach out to you with next steps instructions. Women, people of color, and members of the LGBTQIA+ community are strongly encouraged to apply. AAP/EEO Statement SEIU 775 is an affirmative action employer and encourages applications from all qualified candidates without regard for race, color, religion, sex, national origin, age, creed, gender, citizenship status, disability, veteran status, marital status, sexual orientation, gender identity, gender expression, genetics, the presence of sensory, mental, or physical disability, or any other discrimination prohibited by law. SEIU 775 works to ensure fair treatment of applicants and employees and actively enforces policies against discrimination and sexual harassment. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, creed, gender, citizenship status, disability, veteran status, marital status, sexual orientation, gender identity, gender expression, genetics, the presence of sensory, mental, or physical disability, or any other discrimination prohibited by law. In addition to federal law requirements, we comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

💼 What You'll Do As a Bilingual Customer Service Representative, you'll be the first point of contact for our customers - delivering an exceptional experience every time. In this role, you will: ✅ Handle inbound and outbound calls with professionalism, care, and attention to detail. ✅ Update policy information and ensure accuracy in our systems. ✅ Stay up-to-date on products, processes, and regulations to provide the best service possible. ✅ Use active listening skills to understand customer needs, clarify questions, research solutions, and provide clear answers and alternatives. ✅ Build strong relationships with customers by going the extra mile to support them. ✅ Document every interaction so we can continuously improve. ✅ Work collaboratively with your teammates to meet individual and team goals. ✅ Share your ideas to improve processes - we want your input! Scheduled hours may range from 8am-8pm Eastern daily Required Qualifications High school diploma or equivalent obtained. Bilingual in English and Spanish PC Technological skills - proficiency in Windows based systems and/or mainframe systems. Microsoft Office Experience Preferred Qualifications College degree or equivalent work experience Previous call center experience Professional Qualifications Proven service aptitude and customer service skills in handling customer concerns effectively, timely and in a courteous manner. Demonstrated decision making skills. Flexible/Open to change - ability to adapt positively to changing business needs. Focus on results - Proven ability to set and meet aggressive goals. Strong phone and verbal communication skills along with active listening Excellent communication skills Ability and willingness to learn. Attention to Detail and Organization Estimated hourly wage range - $15.00 - $18.50 For more information on benefits and what we offer please visit us at ************************************************** What We Offer EXL Health offers an exciting, fast paced, and innovative environment, which brings together a group of sharp and entrepreneurial professionals who are eager to influence business decisions. From your very first day, you get an opportunity to work closely with highly experienced, world-class Healthcare consultants. You can expect to learn about many aspects of businesses that our clients engage in. You will also learn effective teamwork and time management skills - key aspects for personal and professional growth. We provide guidance/ coaching to every employee through our mentoring program where in every junior level employee is assigned a senior level professional as advisors. Sky is the limit for our team members. The unique experiences gathered at EXL Health sets the stage for further growth and development in our company and beyond. Provide customer service duties by effectively responding to incoming phone calls and manage outbound calls in a timely manner Remain current on changes and updates for products, processes, and operational procedures to ensure compliance with all required regulations and standards Effectively and efficiently communicate with customers Follow communication “scripts” when handling different topics Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives Build sustainable relationships and engage customers by taking the extra mile Keep records of all conversations in our call center database in a comprehensible way Meet personal/team qualitative and quantitative targets Adherence to schedule and excellent time management skills Provide suggestions for improvement of current processes to management

Let's kick off the new year with a job you'll love! Humach is a fast-growing, industry pioneer in the work@home contact center and digital agent /AI industry, focusing on customer sales and support. For over 35 years, the leadership at Humach has continued to revolutionize the CX industry into where we are today. We combine the best of human and digital agents for the benefit of the end customer. Humach is now accepting applications for remote call center sales representatives. Individuals will call businesses to sell products on behalf of a publishing company. Earn $13.00 per hour plus sales bonus and attendance incentives. Work 7:00 AM - 4:00 PM M-Thurs; 7:00 AM - 11:00 AM Fri. No weekends! To be considered for employment, applicants must reside in IA, WI or TX, but would not be working from a traditional office. All positions require working exclusively from a home office, and employees must provide their own computer equipment, wired headset and reliable high-speed internet. Ideal Candidates: A dependable, ambitious and positive person who is a natural at selling and communicating with customers. You like working on computers. You love talking to people. You're a strong team player. Skills & Requirements: Customer Service. You're experienced and a natural at interacting with customers. Sales. You're confident in your ability to handle sales conversations given the proper training. Strong communicator. You're comfortable taking customer calls, providing information, and answering questions. Tech Savvy. You know how to use a computer to get your work done. Goal Oriented. You get excited about performance goals and regularly meet or exceed them. Reliable. You're punctual and have a consistent work history. Organized. You keep good records and know where to find everything. Why Humach? We believe that where you work matters, and we've spent 35+ years finding ways to help our employees laugh more, play more, give more and succeed more. Humach offers a competitive benefit package including medical, dental, life insurance, 401k, flexible spending, paid time off, and much more! Step 1 to apply - Please complete the safe and secure Systems Scan from your desktop PC or laptop. The scan does not collect or store personal data. This cannot be completed from a mobile phone. This is a necessary first step to confirm your computer equipment and internet speeds meet our technical requirements. Turn off VPN (if applicable) Set Google Chrome as your default browser Connect your PC or laptop to your router with an ethernet cord (Macintosh, Chromebooks and mobile phones are not compatible) Click on this link or type into your browser - ********************************* Fill out your information to"Sign Up" Check "I Agree" Select "Download" Open the downloaded TechScanApp file The scan will run automatically The Hardware Detection results will appear on your screen STEP 2 to apply - Click "Apply for this position" below to complete the employment application. Humach is an equal opportunity employer. We provide equal opportunity to all applicants based on qualifications, regardless of race, color, religion, age, sex, national origin, disability, pregnancy or childbirth, veteran status, genetic information, citizenship, or any other group protected by federal, state, or local laws and regulations. Humach participates in E-Verify to confirm employment eligibility for new hires. Successful candidates will be subject to a background check.

Insurance Call Center Representative QuoteWizard by LendingTree is currently looking to grow our Warm Transfer Verification program. Our service centers around making outbound calls as well as taking inbound calls from customers who have recently applied online to receive free insurance quotes. After asking a series of qualifying questions, we match and connect callers with an Insurance Company that will attempt to provide them with an insurance policy best suited for their needs. Ideal candidates must be able to handle a large number of calls while maintaining enthusiasm and professionalism, are able to work in a scripted environment, and truly enjoy achieving targets and consistently setting their sights on raising the bar. To be a great fit for the job, you: Are extremely comfortable with and motivated to meet and exceed goals and metrics. Possess strong listening skills, a professional telephone demeanor and the ability to skillfully assist callers in a fast-paced call center environment. Driven to be thorough in your performance related to the scripts, processes, and systems pertinent to overall workflow and quality expectations. Receptive to and quick to implement constructive feedback and possess strong desire to continuously improve. PREFFERED EXPERIENCE & SKILLS High School Diploma required Possess 2-3 years of Call Center (either Customer Service and/or Sales) experience Prior experience in outbound telemarketing preferred Prior experience with an aggressive, commission based, compensation structure is preferred Must be detail oriented Must possess good work ethics and integrity Must have excellent attendance Must be able to work a flexible schedule Must be technically savvy and able to launch their QuoteWizard career from an at home work environment as this role is 100% remote for the forseeable future. Selected candidates will conduct training on their OWN audio/video capable laptop/desktop. Mobile devices, tablets, etc. are not acceptable for training. Once you graduate from our weeklong virtual Training, you will be issued QuoteWizard Equipment via mail. COMPENSATION $17.00/hourly with an uncapped monthly commission potential (Typical commission payouts average between $500 & $3000 monthly). Commission Eligibility begins after 30 days on the team. $500 sign-on bonus at 30 days of hire $100 monthly attendance bonus after 60 days of hire Access to additional compensation, organizational benefits & performance incentives Additional benefits upon conversion to a LendingTree employee: stock options, 401K, paid time off, cash bonuses, tuition reimbursement, work/life balance support initiatives. ABOUT LENDINGTREE LendingTree is the nation's leading online lending marketplace. We connect consumers with multiple lenders so they can easily compare options and find the right fit - from mortgages and personal loans to credit, savings, and insurance products. Our founder, Doug Lebda, started LendingTree in 1996 after his own frustrating house-hunting experience. What began as a simple idea to make loan shopping easier has grown into a platform that empowers millions of people to make smarter financial decisions every day. About QuoteWizard QuoteWizard, a division of LendingTree, helps consumers and insurance agents connect through a seamless online marketplace. More than 40 million people have used QuoteWizard to compare quotes and save on insurance. By combining technology, transparency, and expertise. QuoteWizard makes shopping for insurance simple and accessible - empowering people to make confident choices about their coverage. When you think of insurance, think QuoteWizard. What else you should know: We're a publicly traded company (NASDAQ: TREE). We've welcomed several other companies into the LendingTree family to expand our reach and capabilities. We've built the LendingTree app and My LendingTree dashboard to give consumers tools to manage and monitor their financial health. We're also committed to giving back - through philanthropic programs, volunteer opportunities, and partnerships that strengthen the communities where we live and work. OUR CULTURE We're a collaborative, entrepreneurial team that values curiosity, creativity, and getting things done together. Our teammates are some of the brightest, most driven people you'll meet - and we celebrate innovation, inclusion, and ownership. At LendingTree, you'll find an inclusive culture where diverse perspectives make us stronger. We believe in working hard and supporting one another - with the flexibility and trust that help you thrive both personally and professionally. We're proud to offer generous benefits, wellness programs, and time-off policies designed to help you recharge, stay healthy, and bring your best self to work every day. And yes - we still have fun doing it (our “GSD - Get Stuff Done” award is a fan favorite!) Come grow with us, make an impact, and be part of a company that truly cares about its people and its community. LendingTree is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion (or creed), gender, gender expression, age, national origin, disability, marital status, sexual orientation, or military status.

American Home Design is hiring Full-time and Part-time Remote Call Center Agents to schedule appointments for our sales team. Our agents are responsible for making outbound calls to potential customers who have shown some interest in our products and scheduling a free consultation with them. We have a robust marketing program that brings in new leads everyday. We are looking for experienced sales professionals who want a great opportunity while working remotely with a fun team! Are you pleasantly persuasive? Do you enjoy talking on the phone? Are you self-motivated and want to be rewarded for your efforts? If so, this position could be a great fit for you! Job Responsibilities: Make 25-35 outbound calls each hour to prospects by telephone to schedule appointments. Utilize our scripts to engage, excite, and persuade homeowners on why they should get more information. Overcome objections with provided rebuttals. Maintain a positive, can-do attitude in the face of rejection. Reach and exceed weekly and monthly appointment goals. Make notes in our CRM regarding your conversation Job Requirements: Must have a quiet space to work and talk on the phone while at home. Must have your own computer with reliable high speed internet and a headset. Benefits: Work from the comfort of your home Uncapped bonus opportunity Paid professional training Health Insurance, Life Insurance, Dental/Vision Insurance (Full-Time Employees) Paid Time Off and Holiday pay 401(k) with a company match Opportunity for growth within the company Desired Experience, Knowledge & Skill Set: 2+ years of sales experience 1+ years of experience in a Call Center environment required Be proficient navigating multiple browser tabs and troubleshooting computer issues as they arise Previous home improvement experience is a plus! Professional and personable attitude Energetic, enthusiastic, outgoing personality Active listener A written and conversational communicator Persuasive and influential Able to solve problems using critical thinking and logic Self-motivated, directed and driven Resilient to rejection and able to overcome obstacles and objections with a smile Adaptable, teachable and willing to learn and keep on learning For over 45 years, American Home Design, Inc. has an excellent reputation for taking care of our customers and maintains an A+ rating with the Better Business Bureau. We are a BBB Torch Award Winner for ethical commerce. We've been named a Top Workplace Winner in 2024 and over 10 times in the previous years by the Tennessean. According to Top Remodeling Magazines, American Home Design, Inc. consistently ranks in the top 100 remodeling companies in the country and #1 in TN.

Schedule: Part-time 20-25 hours a week during business hours (between 8a-6p Mon-Fri) Rate: $18.50 This position provides support for motorists seeking information regarding the Massachusetts Motor Vehicle Safety & Emissions Inspection Program, (Massachusetts Vehicle Check Program). This position also provides telephone support for inspection station personnel about processes, procedures and basic equipment troubleshooting. Working remote is conditional upon performance and company needs. DUTIES AND RESPONSIBILITIES: Professionally respond to telephone inquiries from motorists relating to program rules and requirements, procedures, test results, and station locations.This includes: Entering each call received into tracking system. Resolving issues, independently and effectively. Identifying when an escalation to management will result in best overall customer satisfaction for the motorist. Professionally interact with inspection station personnel, primarily over the phone, with technical, procedural, and process questions and concerns pertaining to the safety and emissions testing program. Open and dispatch service calls for equipment issues that cannot be resolved over the telephone or live chat. Generate consumable/heavy wear orders when requested by inspection stations. Periodically assist with the company's continual improvement and customer satisfaction initiatives, including participation in the company's Quality Management System (QMS). Other duties as needed to ensure the smooth operation of the program as assigned by management.

Pay rate: $12.25/hr Who we are: At InteLogix, we are passionate about empowering individuals and organizations to achieve their full potential. As a trusted leader in our industry, we are committed to providing innovative solutions and exceptional services that make a positive impact. We believe in the power of teamwork, integrity, and the commitment to excellence. Join us at InteLogix and be part of a dynamic organization that strives to create a brighter future, one where our collective efforts shape and empower the world around us. Together, we can make a difference. What's the Role About? If you like to solve problems and interact with people from across the country, or maybe just a few towns over, this is the career for you! In this role, you will be a creative problem solver, results oriented, and empathetic customer partner that connects, navigates, influences, and provides solutions. Are you energetic, enthusiastic with an engaging personality? Are you driven to deliver effective results while providing excellent customer service? Do you have extraordinary communication skills? What's in it for YOU? Paid Training Medical, Dental, and Vision Insurance Paid Time Off Employee Discounts Full-time, non-seasonal Career Advancement Responsibilities: Handle inbound calls regarding suspected fraud traffic, identify theft and credits Create cases for customers and update order information related to fraud Work on alarming cases from various fraud queues Make outgoing calls to follow-up on fraud orders and secure equipment Review traffic patterns and orders for fraudulent activity Analyze network traffic and orders to assess risk and mitigate fraud Operate in a fast-paced environment requiring timely data analysis and decision making Utilize system tools to close cases and prevent fraud loss Manage multiple systems and fraud queues simultaneously Manage high-volume workload to effectively mitigate fraud What We Look for in a Candidate: Must provide your own computer monitor, remaining equipment will be provided Must be 18 years of age or older High School Diploma or equivalent Must have dedicated workspace free of distraction Excellent communication skills Must have high-speed internet and ability to direct plug into ethernet portal Ability to remain engaged on the phone throughout the entirety of your shift with minimal to no distractions Possess computer/technology savvy with the ability to smoothly operate multiple windows and tabs, while simultaneously providing Best-In-Class Customer Experience speaking to customers over the phone Superb attendance, so you can be there when our customers need us Schedule flexibility and ability to work within hours of operation, 7 days a week between 8 a.m. and 12:30 a.m. All job offers are contingent upon completion of a background check.

Full-time, Temporary Description Since 1982, over 150,000 youth have been helped with Youth Opportunities Unlimited (Y.O.U.) programs. Y.O.U. helps teens and young adults, ages 14-24 living in economically distressed communities succeed by providing educational and workforce opportunities, skills development, and access to career pathways. We offer school-based and community-based programs designed to meet the needs of Northeast Ohio employers, with a focus on those industry sectors that provide the most opportunities for career success. At Y.O.U., we are dedicated to excellence and continuous improvement of the quality of our services to youth, employers, and the community. Job Purpose The Seasonal Customer Service Specialist will deliver excellent customer service to all inquiries regarding Y.O.U. programs. Inquiries will come via phone, email, and in-person meetings from program participants, their families, prospective participants, Y.O.U. staff, and other community members. Essential Functions Manage large amounts of inbound and outbound calls in a timely and professional manner. Maintain consistent and excellent customer service delivery. Identify client needs, clarify information, research issues, and provide solutions and/or alternatives. Resolve client inquiries professionally and diplomatically. Escalate issues as needed to Senior Customer Service Specialist when necessary. Ensure accurate documentation of correspondence with customers using an online data management system. Assist with outgoing program mailings from different Y.O.U. departments in a timely manner. Assist Worksite Supervisors and participants with any issues with the HRIS system (es: log in issues, payroll issues) Attend and participate in staff meetings as scheduled and required. Submit reports and paperwork in a timely fashion as directed by Team Lead and Program Manager. Other duties as assigned. Benefits Medical, dental, vision benefits available with coverage beginning the first of the month following date of hire. Retirement Plan Options Paid Parking Paid Holidays End of Assignment Bonus: $500 Requirements Education High School Diploma or GED required. Requirements Must have at least 2 years of experience in a high-volume customer service environment. Must pass a background BCI/FBI check as a condition of employment. Must have experience with databases, spreadsheets, and word processing. Hard wired internet at the primary work location preferred but not required. Bilingual (Spanish & English) preferred but not required. Knowledge, Skills and Abilities Belief and commitment to Y.O.U.'s mission, vision, and values. Proven ability to handle crisis situations with diplomacy and maintain emotional control under stress. Strong verbal and written communication skills with excellent interpersonal skills. Proficient in Microsoft Office Suite programs, Outlook email, Google drive applications, and spreadsheets. Possess active listening skills, analysis skills, and stress management skills. Highly detail-oriented and data-efficient. Comfortable using technology and adapting to new technology. Ability to work independently and with teams with minimal supervision. Ability to juggle multiple tasks and initiatives at once. Enthusiastic, flexible, adaptable, patient, and diplomatic. Possess a positive and solution-oriented attitude. Proven organizational skills. Social interaction with clients and team members is required frequently. Work Environment This position is primarily a remote position. This position will have to come to the office at times for mandatory meetings, training, etc. Reliable internet connectivity and availability during work business hours is mandatory. Ability to work nights and weekends as scheduled. When working remotely, employees must have a workspace free of distractions and background noise (Pets, children, television, radio, etc.) Social interaction with team members, vendors, partners and/or participants frequently. The work pace for this position is sometimes fast paced where work is required for up to 2 hours at a time. This position requires such physical abilities as sitting at a computer and doing phone work for long periods of time. Assignment Details: Assignment Length: February 16th through August 7th Schedule: Mon-Sat (with one weekday off) All applicants are considered without regard to race, color, religion, sex, pregnancy, gender identity or expression, sexual orientation, national origin, age, disability, marital status, parental status, veteran status, military service, family medical history, genetic information, or any other characteristic protected by applicable federal, state, or local law. Salary Description $18 - $18.50 Hourly

Start the new year with a new career at InfoCision. Apply today to start the process, and you can potentially be a part of our exceptional team in as soon as a week. What we do: Work in a virtual blended outbound/inbound call center environment where you will talk about topics that matter and raise funds for great organizations such as St. Jude Children's Research Hospital, March of Dimes, American Center for Law and Justice, and many more . Our positions all require sales, whether it be selling memberships, products, or services. We offer: Full-Time Night shift set schedules that enable you to take time off for the things that are important to you. Part-Time Night shift schedules are offered on a limited basis. Monday-Friday Night shift schedule to start. A weekend day will be required, and when that will begin, will be determined by the program you select when signing up for a training class. Virtual Paid Training Rewards & Recognition Programs Weekly Pay & Bonus potential with access to your pay at anytime! Benefits available for Full-time employees including Medical, Dental, Vision, and 401k Other Requirements: Computer skills such as the ability to copy and paste, toggle between browsers, and do basic troubleshooting. A willingness to learn, as we believe in owning your own success. A Home office, or dedicated quiet place to work, that is free from noise and distractions. Identity Verification. On the first day of training, you will be required to bring a current, valid photo ID with you to complete this process. Passing Background Check. If your background check is not back by the time we are ready for phone time there may be a disruption in your training. Exceptional conversational skills and the ability to multi-task. InfoCision. Work Happy. Live Happy. Salary: $9.00 per hour Work Location: Remote

A great banking experience starts with a great team! Mid Penn Bank is actively seeking a Call Center Representative to join our team in our Halifax or Harrisburg locations. We believe that our ongoing success depends upon a skilled, satisfied, and valued work force. As a member of our team, you can expect opportunities to develop your skills to help you excel in your role and achieve your professional career goals. We offer a comprehensive range of flexible benefits to support your personal and financial well-being. Our inclusive culture encourages all employees to share ideas, collaborate, and contribute to the values that make us a winning team for our customers, shareholders, and communities. Position Overview - Monday/Tuesday/Friday On-Site 8:30a-5p, Saturday/Sunday Remote 8:30a-5p The Call Center Representative is responsible for providing customer service of the highest caliber to persons external to the company by recognizing needs and providing appropriate solutions. The Representative will partner with other internal departments to ensure customer needs are met and any issues are resolved timely. The Representative will follow procedures and policies and seek exception approvals as warranted. This individual will also assist with a variety of operational tasks, crucial for the success of the Operations Department. The Call Center Representative will coordinate work within the department and with other departments to ensure delivery of superior quality service to customers. Essential Duties and Responsibilities * Assists customers, vendors, prospects or other members of the public calling one of Mid Penn's specially designated customer-service telephone numbers. * Recognizes needs and offers viable solutions of products and services to enhance customer relationships and experiences. Provides referrals to other departments or individuals as applicable. * Provides support to the daily operation of the call center, ensuring efficiency and a high customer service level. * Communicates and interfaces with other departments and management personnel as required by efforts to ensure the highest level of service or problem resolution for callers. * Assists Operations Department on other operational tasks, including wire transfer call back procedures, processing of loan payments, internet password resets, debit card activations, and approved debit card limit increases. * May perform assisted transactions to support customers with inquiries in an interactive environment using video and telecommunication equipment, specifically Interactive Teller Machines (ITM). Interacts with customers cashing checks to review check negotiability, proper identification and determine if transaction can be completed. * Assists customers with routine teller machine transactions such as cash and check deposits, cash withdrawals, transfers, loan payments and account balance inquiries. * Maintains customer confidentiality and recognizes Red Flag indicators and acts accordingly. * Ensures work tasks and activities are completed in compliance with company policies and industry regulations. * Prints and mails documents, statement, and other notices. * Sends and responds to email notifications for various purposes including, but not limited to, card limit increases, customer identification/verification, mobile deposit status, etc. * Responds to voicemails. * Assists with varies customer requests and activities, including, but not limited to, card limit increases, travel notifications, password resets, unlocking user profiles (consumer and business), online banking enrollment, address changes, payoff requests, Telebanker PIN resets, stop payments, ACH revocations, card activations, software activation, etc. * Opens/closes teller drawer in Integrated Teller daily - buy/sell cash drawer. * Makes use of the company's Customer Relationship Management system to record customer interactions, helps build trend patterns, or refers complex issues requiring additional follow-up to the appropriate person or department. Education & Qualifications * A high school diploma or equivalent. * A minimum of one (1) year of experience in a retail banking environment or customer service Call Center experience preferred. * Intermittent rotating weekend hours required. * Employee must have the ability to work from home occasionally, for business needs or for business continuity testing, using a personal mobile or home phone and basic computer with Wi-Fi. The company provides remote access technology. * Regular and predictable attendance is required. Benefits Mid Penn Bank offers a comprehensive benefits package to those who qualify. This includes medical plans with prescription drug coverage; flexible spending account, dental and vision insurance; life insurance; 401(k) program with employer match and employee stock purchase plan; paid time off, paid holidays; disability insurance coverage, parental leave; employee assistance program; and tuition reimbursement. In addition, all employees are eligible to participate in mentorship programs, receive individualized development and career counseling, and participate in Mid Penn University courses and development programs. EEO Statement Qualified applications are considered without regard to race, color, age, sex, sexual orientation, gender identity, religion, national origin, genetic information, pregnancy, disability, or protected veteran status. We also comply with all applicable laws governing employment practices and do not discriminate on the basis of any unlawful criteria. Equal Opportunity Employer-Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity Sponsorship Statement As a condition of employment, individuals must be authorized to work in the United States without sponsorship for a work visa by Mid Penn Bank currently or in the future.