Top Distribution Center Associate Skills

Below we've compiled a list of the most important skills for a Distribution Center Associate. We ranked the top skills based on the percentage of Distribution Center Associate resumes they appeared on. For example, 24.2% of Distribution Center Associate resumes contained Customer Service as a skill. Let's find out what skills a Distribution Center Associate actually needs in order to be successful in the workplace.

The six most common skills found on Distribution Center Associate resumes in 2020. Read below to see the full list.

1. Customer Service

high Demand
Here's how Customer Service is used in Distribution Center Associate jobs:
  • Managed fitness center during operating hours- Provided customer service for all fitness center patrons- Maintained fitness center facility cleanliness and equipment
  • Provide customer service to clients* Provide investment counseling* Answer telephones* Manage research outreach independently* Assist in gathering and retaining customer assets
  • Provided excellent service in Customer Service Center and worked as backup Cashier as needed to efficiently process customer transactions.
  • Managed in-bound and out-bound calls while maintaining proper documentation and providing excellent customer service.
  • Ensured high-quality customer service and professional communication and interaction with customers and Fidelity associates.
  • Supervised and coordinated daily customer service operations and design projects in customer homes.
  • Delivered customer service in the Bakery/Deli Department; responsible for inventory and preparation.
  • Conflict resolution, negotiations while consistently providing stellar customer service experience.
  • Maintained customer service, evaluated customer feedback and determined appropriate action.
  • Recognized for high quality customer service by both customers and supervisor.
  • Provide superior customer service and orienting members with use of fitness equipment
  • Deliver outstanding customer service to walk-In customers and telephone inquiries.
  • Provide customer service by explaining and selling appropriate financial products.
  • Provided direct customer service to customers regarding order fulfillment.
  • Provided excellent customer service while meeting established deadlines/time frames.
  • Provide customer service pertaining to insurance policies and procedures.
  • Provide exceptional customer service to patients via telephone.
  • Ensured quality customer service was given to each customer
  • Communicate all feedback/issues with Sales/Customer Service Team.
  • Demonstrated exceptional call quality and customer service.

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2. Safety Procedures

high Demand
Here's how Safety Procedures is used in Distribution Center Associate jobs:
  • Followed adequate safety procedures while working within an industrial environment and its associated equipment.
  • Maintain safety procedures when handling furniture items.
  • Comply with all company policies and establish plant safety procedures Inspect incoming and outgoing goods for visible damage and other defects
  • Practiced strict company and industry safety procedures and service quality standards, completed safety training requirements.
  • Contributed to safety procedures resulting in zero incidents.
  • Schedule and train new/renewing contractors on refinery and government safety procedures.

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3. Pallet Jack

high Demand
Here's how Pallet Jack is used in Distribution Center Associate jobs:
  • Operate motorized pallet jack to facilitate order filling.
  • Operated powered lift trucks, floor sweepers, pallet jacks and forklifts safely, with 0% incident rate.
  • Operate electric and gas forklift, operate clamp lift, slip forklift, and electric and manual pallet jack.
  • Use pallet jack to move fully built and wrapped pallets from one side of building to the other.
  • Skilled in using a commercial wrapping machine, forklift, speed power jack, and manual pallet jack.
  • Loaded and unloaded goods using a forklift, pallet jack, or similar material handling equipment from carriers.
  • Utilized the use of a pallet jack to move inventory safely and efficiently throughout the distribution center.
  • Loaded trucks for Wal-Mart and Sam's stores using an electric pallet jack and a scan gun.
  • Licensed to operate heavy equipment including sit-down/clamp forklift, riding pallet jack, and stand-up forklift.
  • Operated pallet jacks and hand trucks to move merchandise on pallets from warehouse to loading dock.
  • Drive pallet jack to transport/load stored items from warehouse to designated pick-up from several locations.
  • Order pulling - Responsible for pulling production orders using RF scanner and electric pallet jack.
  • Operate various equipment requiring manual dexterity and hand/eye coordination RF gun, pallet jack.
  • Operate forklift truck and double pallet jack under warehouse SOP's with minimal supervision.
  • Use of pallet jack and stand up pallet rider to move freight around building.
  • Operated stand up forklifts and electric pallet jacks to load and unload trucks.
  • Relocate pallets using a forklift and pallet jacks to outbound location.
  • Loaded/unloaded trailers using pallet jacks, walkies, and by hand.
  • Moved pallets with electric pallet jack or manual pallet jack.
  • Operated a triple pallet jack to perform daily work task.

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4. Phone Calls

high Demand
Here's how Phone Calls is used in Distribution Center Associate jobs:
  • Take incoming phone calls and provide caller with answers/solutions to customer questions/concerns/problems.
  • Answer merchant phone calls regarding their accounts * Transfer to appropriate dept if needing additional help with other issues
  • Answered phone calls, performed basic clerical duties including filing, copying and faxing.
  • Provide administrative support, answer phone calls, money transactions and file documents.
  • Answered phone calls to organize use of gym by third parties or groups.
  • Handled 3 live chats while taking phone calls and responding to emails professionally.
  • Answer incoming phone calls promptly, provide accurate pricing and availability to customer.
  • Answered all incoming phone calls in a private and professional manner.
  • Served as first contact for the departments phone calls.
  • Answer phone calls, book reservations for clients
  • Answer phone calls, make copies / faxes.
  • Performed administrative duties such as answering phone calls, updating Quickbooks, greeting visitors.
  • Answered incoming phone calls promptly to answer customers questions.
  • Scheduled patient visits Answered incoming phone calls.
  • Answer incoming phone calls from associates, vendors, applicants Track calls using Oracle/Siebel, utilizing PeopleSoft, Kronos, IPM software
  • Answer Patient Phone Calls Schedule Appointments for patients Utilized EMR with EPIC Maintain a daily schedule

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5. Data Entry

high Demand
Here's how Data Entry is used in Distribution Center Associate jobs:
  • Performed data entry of incoming payment information into cashiers office report.
  • Supported various inter-departmental projects involving research and data entry.
  • Completed applications and data entry associated with them.
  • Utilized RF Guns to perform mobile data entry in SAP for inventory, as well as picking, packing and shipping.
  • Pull material for orders, data entry, package, prep for shipping, stage for shipping, load and inventory.
  • Preformed basic office duties such as data entry in a team environment with day to day deadlines.
  • Maintained 98% accuracy of data entry for client accounts and travel documentation.
  • Perform data entry for credit card applications.
  • Position required learning warehouse inventory system to assure accurate and timely data entry of inventory changes.
  • Collect information and perform pre-registration data entry in Epic system.
  • Complete data entry, filing, and data confirmation accurately and in a timely manner.
  • Managed weekly data entry * Greeted new families * Provided information applicable to each family's needs
  • Stocked merchandise In timely manner Data entry Trained new employees Part inspection

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6. RF Scanner

high Demand
Here's how RF Scanner is used in Distribution Center Associate jobs:
  • Trained on a RF Scanner and Qualified on all equipment in the facility.
  • Order picking using an RF Scanner some packaging preparing orders for customers.
  • Use RF scanner to read orders pulled from the assembly line.
  • Use RF scanner to receive and transfer items in warehouse.
  • Matched serial numbers and SKU numbers of merchandise and used rf scanners.
  • Use an RF scanner to log all moves and accurately account for indirect time* Load outbound and storage trailers.

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7. Customer Orders

high Demand
Here's how Customer Orders is used in Distribution Center Associate jobs:
  • Handled inbound freight checking for quality issues * Processed customer orders efficiently and accurately to maximize customer satisfaction
  • Consolidate and Repack customer orders in both main consolidation and Hazardous Materials Limited Quantity areas.
  • Maintained and organized projects and customer orders in required stocking locations.
  • Order Processor accurately fills customer orders (Large items) while matching the shipping labels with the proper stock.
  • Picked customer orders for shipment, ensuring that the correct number and type of product is loaded and shipped.
  • Instructed co-workers on the use of the Work Management System in processing customer orders on a real time basis.
  • Assemble customer orders from stock and place orders on pallets or shelves ensuring that product is not damaged.
  • Utilized hand-held computers to pick customer orders from pallet racks and box them to prepare them for shipping.
  • Scanned inventory, and picked customer orders to properly fit on a trailer for shipment.
  • Learned order filling, stocking, packing and general warehouse duties to fulfill customer orders.
  • Located and picked customer orders from stock utilizing RF equipment and related software.
  • Fill customer orders by packing, sealing, and labeling items.
  • Performed order fulfillment and packaging duties for customer orders.
  • Pick customer orders to be sent to packing.
  • Verified product quantities and correctness of customer orders.
  • Completed daily tasks for branches and customer orders.
  • Picked lines for customer orders and branch replenishment.
  • Print customer orders in preparation of order fulfillment.
  • Pick, pack and merge customer orders.
  • Pick customer orders as directed by PkMS.

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8. Sort

high Demand
Here's how Sort is used in Distribution Center Associate jobs:
  • Receive, sort/distribute incoming mail according to approved department procedures/ Perform mail merges using Microsoft Word.
  • Completed tasks such as loading, unloading, sorting, picking, stocking, staging, and transportation of furniture.
  • Worked in both inbound and outbound including: check-in, put away, picking, sorting and loading trailers.
  • Unloaded freight trucks, sorted and counted products from all LTL and Small Parcel freight.
  • Ensured packages were properly sorted and built palates to ensure packages reach the correct destinations.
  • Move pallets around a warehouse, prepare items for shipping and sorting items for shipment.
  • Unload merchandise, sort product for shipping, scan product to appropriate pallet, pallet building
  • Staged, sorted and stocked goods in appropriate locations, following defined procedures and processes.
  • Count and sort retail product including garments, accessories, home goods and jewelry.
  • Concord, NC Work in a Sort Center Certified to operate fork lift.
  • Label, sort, wrap, tie and pack product when necessary.
  • Perform other duties such as pick off, smalls sort and inbound.
  • Receive merchandise and assist with unloading, and sorting as necessary.
  • Pulled/sorted high-reach boxes and files by operating a Raymond order picker.
  • Provide adjustments and cleaning of eyeglasses, and sort/price inventory control.
  • Performed presort, return mail reconciliation, and reporting tasks.
  • Certified for Stage Mover, Packing, and Sorter positions.
  • Audit packages; sort packages and matched packages to paperwork.
  • Break down and sort products and place on pallets.
  • Sorted packages quickly and efficiently to meet sorting quotas.

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9. Bill Payments

high Demand
Here's how Bill Payments is used in Distribution Center Associate jobs:
  • Assisted customers by accurately cashing checks and receiving and processing bill payments for third-party business accounts.
  • Provided customer service to individuals who needed financial services such as bill payments, money transactions, and return items.
  • Maintain up-to-date knowledge of store policies regarding bill payments, check cashing, money transfers and card cash loading.
  • Produce money orders, gift cards, send bill payments, order printed checks and cash checks.
  • Manage money transfers and bill payments, cash checks, and ensure professional customer service.
  • Assist customers in bill payments, check cashing, money transfers, and money orders.
  • Process electronic bill payments and activate prepaid credit cards.
  • Process cellular phone activations, cancellations and bill payments.
  • Run register Process bill payments Cash checks
  • Served as a Cashier Provided check cashing Sent Money Grams and bill payments Earned Employee of the Month two times
  • Check Cashing Money Gram Transfers (Domestic, International, Business Express Payments) Utility Bill Payments Financial Advisor Cashier Customer Service

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10. Inventory Control

high Demand
Here's how Inventory Control is used in Distribution Center Associate jobs:
  • Managed and directed office administrative staff in numerous disciplines including: data processing, transportation, shipping/receiving, and inventory control.
  • Coordinated inventory control and materials management procedures, etc.
  • Stock bins and perform inventory control, product realignment, rotation of stock.
  • Maintain inventory control of supplies.
  • Receive and fill orders from State Farm offices nationwide Responsible for inventory control and quality metrics
  • Tested, cleaned and prepared used gaming consoles, handhelds, phones and laptops * Shipping and Receiving * Inventory control
  • Inventory Control Order Processing Scanning in Inventory Fork Truck Driver Truck Loader / Unloader

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11. Computer System

high Demand
Here's how Computer System is used in Distribution Center Associate jobs:
  • Analyzed customer situations using computer systems with included Exceed and Mainframe.
  • Observe and control AS400 & distributed computer systems which includes data processing, operating runs, and batch program jobs.
  • Make calls to Vision Insurance providers to verify Vision Insurance Benefits, and code appropriate Insurance Benefits into Computer System.
  • Appointed to the Narcotics Department, I would utilize the AS400 computer system and wrist mounted RF units.
  • Operate computer systems and software including graphic designing and business card maker software, and Microsoft Office Suite.
  • Entered and received vendor data, item recalls and damaged merchandise into the facility's computer system.
  • Learned how to use their computer system to find out what box I was to use.
  • Use knowledge of computer systems and digital mapping systems.
  • Process customer orders by data entry into computer systems.
  • Answered general pricing questions using the computer system.
  • Process guest fees into computer system, file paperwork Establish ongoing relationships with JCC members.
  • Operated PC and RF-based computer systems with high leven of accuracy.
  • Input receipts in computer system -Issues stock to the floor employees.
  • Enter receiving and shipping information into the facilities computer system.
  • Update files onto computer systems for account payables.

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12. Wal-Mart

high Demand
Here's how Wal-Mart is used in Distribution Center Associate jobs:
  • Contributed to increasing Wal-Mart Money Cards by 10% by assisting in execution of aggressive sales plans.
  • Ensured compliance with MoneyGram and Wal-Mart s policies by verifying that the customer s documentation is correct.
  • Processed Wal-Mart and Sam's credit card payments.
  • Assist with Wal-Mart's Black Friday event.

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13. Program Guidelines

high Demand
Here's how Program Guidelines is used in Distribution Center Associate jobs:
  • Maintain working knowledge of the program guidelines, medication or disease being referenced in call scripts.

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14. Front Desk

high Demand
Here's how Front Desk is used in Distribution Center Associate jobs:
  • Managed entire front desk operations including check in and check out, insurance coverage and customer service
  • Oversee training of newly hired front desk staff and serve as Head of Housekeeping.
  • Perform receptionist duties at the front desk while maintaining excellent customer service.
  • Managed and maintained welcome center front desk duties; direct customer care.
  • Register all visitors at front desk and controlled access into the building.
  • Maintained front desk in an organized manner, keeping logs, etc.
  • Repaired athletic gear, promoted athletics, and worked front desk
  • Managed register and front desk.
  • Perform assessments of 80+ residents and administer activities Oversee front desk and give tours of facility to potential residents and family
  • Front desk reception: greeted visitors, answered phone calls Ordered office supplies and catering.
  • Performed front desk customer service and sales duties Maintained golf course grounds
  • Front Desk Clerk, Upperclass Hall and Wood Hall Information Technology Support Person, ResNet

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15. Insurance Companies

average Demand
Here's how Insurance Companies is used in Distribution Center Associate jobs:
  • Obtained authorizations from insurance companies when necessary.
  • Contacted insurance companies, or utilized insurance websites, to verify patient benefits.
  • Work with insurance companies to authorize and bill for customers glasses and contacts.
  • Correspond with insurance companies to verify validate insurance and network determine if prior authorization or referral is required.
  • Review and resolved pharmaceutical insurance issues, provided clarification and explored alternative solutions between patients and insurance companies.
  • Communicated with patients regarding insurance plans and co-payments, recommending alternative insurance companies with lower monthly payments.

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16. Scheduling Appointments

average Demand
Here's how Scheduling Appointments is used in Distribution Center Associate jobs:
  • Perform administrative tasks, such as accepting orders, scheduling appointments or meeting rooms, or sending and receiving faxes.
  • Used Centricity Business and Electronic Medical Records for scheduling appointments and to send notes to staff to assist patients.
  • Help customers overcome obstacles by clarifying issues, researching and exploring answers, scheduling appointments for consultation and escalating unresolved problems.
  • Obtain complete patient medical, demographic and insurance information from patients or referring physicians when scheduling appointments.
  • Answer calls, service customers with rescheduling appointments and providing information about accounts saving company customers.
  • Assisted customers using roadside assistance by entering requests and scheduling appointments.

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17. Osha

average Demand
Here's how Osha is used in Distribution Center Associate jobs:
  • Implemented two Continuous Improvement ideas to enhance visual management and OSHA regulations.
  • Maintained OSHA and Hazardous Material requirements.
  • Complied with OSHA and Hazardous Material requirements in the picking/packing, storage and movement of regulated product.
  • Conduct operations in a manner that promotes safety that comply with OSHA and MSDS Standards
  • Completed Tyson Foods Inc. /OSHA forklift certification training and maintained this certification.
  • Cleaned and maintained the distribution center in compliance with OSHA safety standards.
  • Trained to follow all OSHA and national food safety regulations
  • Expedited Freight Systems-Kenosha, Wisconsin 2014 Operations Manager

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18. High Volume

average Demand
Here's how High Volume is used in Distribution Center Associate jobs:
  • Handle high volume of inbound calls from members inquiring about the status of their Policies and claims.
  • Received and processed a high volume of emergency calls from clients within an emergency response center.
  • Answer High volume of incoming calls.
  • Subject matter expert on the Onboarding Team for high volume hiring at all US and Canadian fulfillment centers and subsidiaries.
  • Handled unloading and loading of a high volume of merchandise Prepared and loaded shipments; coordinated and arranged merchandise displays
  • Respond to a high volume of residential/commercial activity by handling a complete spectrum of more difficult customer transactions and account activities.

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19. Credit Card Transactions

average Demand
Here's how Credit Card Transactions is used in Distribution Center Associate jobs:
  • Demonstrated trustworthiness by responsibly managing credit card transactions accurately.
  • Process all credit card transactions accurately.
  • Marketed product with up sales, placed orders and processed credit card transactions, implemented customer service skills to complete orders.
  • Operated a cash register for cash, check and credit card transactions with [100] % accuracy.
  • Processed credit card transactions through a voice authorization system, connecting merchants to issuing banks when required.
  • Maintained and balanced large volumes of credit card transactions quickly and accurately on a daily basis.

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20. Monetary Transactions

average Demand
Here's how Monetary Transactions is used in Distribution Center Associate jobs:
  • Provided financial services and products to customers in accordance with company and legal policies and procedures by completing monetary transactions.
  • Assisted customers in making confidential monetary transactions.
  • Processed monetary transactions such as wire transfers, payroll check cashing, and utility payments.
  • Handled all aspects of monetary transactions.
  • Handle monetary transactions Customer service Maintain sanitary conditions Western Union Certified Lottery Transactions Handled refunds/Exchanges/Utility Bills

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21. HR

average Demand
Here's how HR is used in Distribution Center Associate jobs:
  • Operate powered industrial equipment throughout facility to pull desired product in the correct quantity from inventory to complete customer orders.
  • Make recommendations to operations from the consultant information that is disseminated through the implementation of downtime and overtime.
  • Demonstrated through PowerPoint presentations and interaction with diverse age groups including directing focus groups and giving informative speeches.
  • Maintain a clean, safe, organized work environment through consistent oversight and participation in housekeeping initiatives.
  • Monitor inventories of locations containing the same product for consolidation and relocation to maximize space throughout facility.
  • Monitored production machinery throughout the course of the shipping process to insure optimal operational efficiency.
  • Verified active insurance policies through company websites and representatives in order to facilitate procedure approval.
  • Maintain order accuracy while consistently managing accurate bulk stock alignments throughout areas entered.
  • Conducted communication through physical and electronic means to ensure continuity between records.
  • Monitor and adjust statistical reports through real-time display and technical equipment.
  • Performed all functions associated with material movement through the distribution center.
  • Improved my overall personal work performance through annual re-certification exams.
  • Coached less experienced DC temporary employees through daily responsibilities.
  • Developed relationships with parents and staff through open communication.
  • Generated a loyal clientele through exceptional customer service.
  • Maintained warehouse through additional aisle maintenance.
  • Qualify through Optometry assistance exam.
  • Applied knowledge of the process to resolve issues in the various functional areas including Supply Chain, HR, and Finance.
  • Designed and built international scientific partnerships in the Middle East and Asia through workshops and funding for early stage scientific interactions.
  • Apply updates to the secured program applications and appropriate documents that have been identified through data verification or follow up calls.

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22. Company Policies

average Demand
Here's how Company Policies is used in Distribution Center Associate jobs:
  • Control inventory by conducting physical counts Maintain safe and clean working environment by complying with company policies and procedures.
  • Receive and ship member orders accurately, in accordance with company policies and procedures.
  • Put away / store retail merchandise in accordance with company policies and procedures.
  • Maintained knowledge and complete understanding of the company policies and procedures.
  • Provided call feedback to customer service representatives to improve customer service skills and company policies.
  • Followed all Company policies with regard to safety and security of confidential information.

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23. Sales Floor

average Demand
Here's how Sales Floor is used in Distribution Center Associate jobs:
  • Perform sales floor work, such as assisting customers, stocking/racking weights, and taking inventory.
  • Set up sales floor based on layouts via email/hard copies, as well as verbal communication.
  • Maintain sales floor in center section by arranging and organizing merchandise within zoning area.
  • Receive all merchandise in system and tag to send to the sales floor.
  • Inventory checks, placed new inventory on sales floor.
  • Organize and maintain the sales floor.
  • Operated a POS system to complete transactions Maintained presentation of repair room and sales floor.
  • Stock sales floor Zone area Merchandising Member assistance Drive forklift

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24. Troubleshoot

average Demand
Here's how Troubleshoot is used in Distribution Center Associate jobs:
  • Acted as Assistant Webmaster for all Shell Chemical Learning & Development web sites Troubleshooting of computer problems in the Learning Center.
  • Answered inquiries about IEEE Membership, benefits, and services, while troubleshooting and providing website guidance and password reset.
  • Provided troubleshooting support for all system difficulties, including switch, ACD, routing, computer and customized client systems.
  • Fix terminal problems, which may be troubleshooting a malfunctioning terminal device or printer and balancing batches.
  • Performed troubleshooting on IP telephone and contact center software and hardware and recommended upgrades to improve performance.
  • Provide troubleshooting support and coordination for all global inbound and outbound systems and call routing issues.
  • Research reports, troubleshoot issues with receiving and send over findings to appropriate personnel.
  • Transferred inbound calls to the direct location for credit card or payment troubleshooting.
  • Participate in troubleshooting, analyzing, and correcting problems within team and D.C.
  • Handle incoming calls regarding the troubleshooting, functionality of POS terminals.
  • Help test and troubleshoot new server hardware components and designs 4.
  • Configure and troubleshoot Linux OS related issues on Google servers 3.
  • Diagnose, troubleshoot and provide solutions for communication issues.
  • Aided in troubleshooting when construction issues arose.
  • Assisted with troubleshooting computer and printer errors.
  • Assisted students in day to day troubleshooting of webadvisor and Microsoft outlook.
  • Team lead 5/09-9/11 Management, monitoring, troubleshooting of backend banking applications, infrastructure, data integrity and operations.

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25. Customer Complaints

average Demand
Here's how Customer Complaints is used in Distribution Center Associate jobs:
  • Receive customer complaints and handled accordingly.
  • Resolved escalated issues and customer complaints.
  • Answered customer inquiries, take order calls, related SERIOUS complaints to management, dealt with some customer complaints.
  • Acted as liaison between customers, management and sales team to resolve customer complaints.
  • Confer with management and subordinates to solve employee and/or customer complaints and/or grievances.
  • Received calls from installers regarding customer complaints, payment issues, and create service requests for for customers who had installations.
  • Research customer complaints regarding lost material and provide reports to Warehouse Supervisor regarding inventory control.

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26. Technical Support

average Demand
Here's how Technical Support is used in Distribution Center Associate jobs:
  • Provide technical support to ensure production and administrative systems function effectively in the inbound and outbound environments.
  • Provided telephone technical support for MPE/ix System Administration including installs, updates, file system problems and boot failures.
  • Provided technical support for internal and external problems related to Intranet/Internet, LAN/WAN issues, and Hardware/Software failure.
  • Handled about 1500 inbound/outbound technical service calls a month regarding technical support and repair.
  • Provide first level technical support to SallieMae employees.
  • Provide technical support & administrative support Responsible for restructuring & incorporating new training goals of current projects.
  • Completed reports to track trends on calls, outstanding issues, high priority calls to improve the technical support department.
  • Provided technical support to members for email accounts and online job applications.
  • Participated in event set up Assisted in technical support for events

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27. New Associates

average Demand
Here's how New Associates is used in Distribution Center Associate jobs:
  • Trained on company software working with related issues, merge, back orders and trained new associates.
  • Trained more than 50 new associates in order processing and safe warehouse practices and procedures.
  • Trained more than 100 new associates and existing staff in basic warehouse practices and procedures.
  • Assisted with issues in system, address verification, and training of new associates.
  • Train new associates and prioritize scheduled jobs to balance workload among team members.
  • Train and assist new associates in all facets of the retail filling department.
  • Minimized training time for new associates by revising current training documents and procedures.
  • Train new associates in processing and safety procedures.
  • Provide post- and pre-sale support and information on inventory Generate individual sales Manage escalated customer cases, support and train new associates

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28. Accurate Information

average Demand
Here's how Accurate Information is used in Distribution Center Associate jobs:
  • Provided accurate information as to status on deposits of funds submitted electronically for processing.
  • Delivered the highest level of customer service by consistently giving accurate information while actively promoting all programs that the Y offers.
  • Assist members in obtaining Roadside Assistance by recording accurate information and advising of services and procedures.
  • Provide timely and accurate information to pertinent medical staff, managers and others as needed.
  • Provided accurate information on our variety of products, services, and best-value options.
  • Provided accurate information and assistance in the areas of pre-package and/or post-package possession inquires/requests.
  • Provided accurate information to Xcel Energy customers in a respectful and efficient manner.
  • Informed members and participants accurate information in regards to activities and programs.
  • Provided accurate information to nonmembers regarding membership costs, available classes, schedules, facilities, and sign up.
  • Respond to electronic inquiries via e-mail in a prompt manner with accurate information.

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29. Unload Trucks

average Demand
Here's how Unload Trucks is used in Distribution Center Associate jobs:
  • Unload trucks with new products and receive into building using RF Scanner using ASN methods and put into locations for picking.
  • Load and unload trucks, order picking, packing, labeling, shipping and receiving.
  • Unload Trucks, and separate freight
  • Load and unload trucks, perform cycle counts, and utilize computer to track shipments and inventory.
  • Load and unload trucks Scan and label merchandise
  • Unload trucks Loading of motorized conveyors CCS - manual labeling and loading
  • Load & unload trucks, trains, and flat beds with forklift Pull orders, palletize and stage for distribution Count inventory
  • load unload trucks first period assist the recieving supervisor get the orders done

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30. Wire Transfers

low Demand
Here's how Wire Transfers is used in Distribution Center Associate jobs:
  • Bill Pay Services, Money Gram Wire Transfers and Money Orders, Check Cashing and IRS reporting of certain cash transactions.
  • File and cross- audit loans, send and receive wire transfers, cash checks.
  • Cash checks* Prepare money orders* Process wire transfers* Process gift cards and prepaid debit cards
  • Conduct Verification of Deposits, Wire Transfers, Check withdrawals and Account transfers.
  • Created invoice templates for billing; implemented wire transfers for international accounts.
  • Processed wire transfers, money orders, bill pay, and checks.
  • Send, receive and amend money gram wire transfers.
  • Assisted customers with check cashing and wire transfers.
  • Cashed checks and performed wire transfers.
  • Cash payroll checks Process money orders and wire transfers Receive and process payments (i.e.

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31. Fedex

low Demand
Here's how Fedex is used in Distribution Center Associate jobs:
  • Shipped merchandise for package system division via, FedEx, UPS, and LTL.
  • Use scanner to verify order and ship order using UPS and FEDEX computer system
  • Process outgoing FedEx and UPS packages.
  • Log in FedEx, UPS, and USPS packages daily.
  • Packaged all outgoing freight and loaded freight onto USPS and Fedex trailers.
  • Log in Ups, Fedex packages in arrival system.

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32. Online Orders

low Demand
Here's how Online Orders is used in Distribution Center Associate jobs:
  • Bin, store, and maintain online orders, understand Federal and State copyright laws.
  • Picked catalog and online orders and delivered to conveyor belt
  • Retrieve products for online orders.
  • Picked and packaged online orders Distributed inventory to designated areas Prepared merchandise for physical inventory counts
  • Unpackaged Returns from Consumers Processed and returned money back to consumers Credit/Debit Card Handled customer questions and concerns about online orders

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33. Cycle Counts

low Demand
Here's how Cycle Counts is used in Distribution Center Associate jobs:
  • Performed daily inventory cycle counts and accurately logged results for tracking.
  • Warehouse : organizing unloading, loading shipping and receiving packaging stocking Inventory cycle counts delivering (flat bed trucks)
  • Performed daily cycle counts and pulled, stocked daily replenishment of medical inventory.
  • Prepared work reports pertinent to cycle counts.
  • Cycle counts, replenishing stock.
  • Performed inventory cycle counts and managed appropriate inventory levels at all company locations.

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34. Store Orders

low Demand
Here's how Store Orders is used in Distribution Center Associate jobs:
  • Utilize voice operated headset system to identify and verify order numbers, item codes, and locations to fulfill store orders.
  • Retail store orders and replenishment orders and special corporate and store rush orders.
  • Receive product, fulfill store orders, package and prepare product for shipping.
  • Picked and packed orders for customer and store orders.
  • Fulfilled store orders based on direct need.
  • Pick store orders according to store bill Palletize the orders Lift between 5-60lbs Help in shipping/receiving departments
  • Receive products Fulfill store orders based on need Ensure that orders are fulfilled accurately and efficiently Package and prepare products for shipping

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35. Special Projects

low Demand
Here's how Special Projects is used in Distribution Center Associate jobs:
  • Performed special projects as requested, including searching for data in the State Farm claims database.
  • Assisted manager in special projects such as product slotting/relocation, location bar coding and auditing.
  • Have recruited volunteers for community events and special projects.
  • Processed Returns Unpacked and Broke Down Boxes Ran the Box on Demand Machine Other Special Projects as Assigned
  • Performed technical writing functions for leadership on special projects and preparedness activates using WebEOC and other emergency management technologies.
  • Developed and executed a territory business plan, allocating resources and delivering special projects to maximize sales.

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36. Depot

low Demand
Here's how Depot is used in Distribution Center Associate jobs:
  • Excelled in temporary five-week assignment to completely refurbish lighting and electrical departments for six district-wide Home Depot stores.
  • Provided quality customer service to Home Depot employees.
  • Operate order picker to fill customer orders (Home Depot, Lowes, Menards, etc.)

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37. New Members

low Demand
Here's how New Members is used in Distribution Center Associate jobs:
  • Listened to what potential new members wanted from the Y and help them find what programs would best suit their goals.
  • Established rapport with regulars as well as built welcoming relationships with new members to encourage their continued participation.
  • Helped promote the Community Support Campaign by campaigning to both current and new members.
  • Create new memberships and maintain existing memberships (upgrading/ downgrading or extended benefits).
  • Provide new members with orientation to all fitness machines and areas of the YMCA.
  • Receive payments & Y Care applications, sign up new members.
  • Introduced potential new members to the facility.
  • Educated new members on benefits of membership.
  • Give machine orientations to new members.
  • Put together new membership packets.

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38. Telephone Calls

low Demand
Here's how Telephone Calls is used in Distribution Center Associate jobs:
  • Answer all telephone calls and directed to the appropriate employee.
  • Received telephone calls for numerous campaigns.
  • Conducted outbound telephone calls promoting programs, informing members of cancelations or changes.
  • Answered telephone calls regarding services and products sold in Moneycenter.
  • Verified customer information by answering telephone calls, listening to customer queries carefully and responding to customer using various systems.
  • Check identification for incoming visitors/employees Monitor facility activities on video surveillance Greet guest/visitors/employees Receive incoming external and internal telephone calls.

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39. Management System

low Demand
Here's how Management System is used in Distribution Center Associate jobs:
  • Involved in store orders being picked and moved as scheduled to insure Warehouse Management System (WMS) programs are updated.
  • Managed the development of the Channel of Choice store replenishment and order management systems.
  • Label cartons with PkMS (Warehouse Management System) case labels.
  • Updated information management system files with appropriate data and activity tracking.
  • Helped implement new Warehouse Management System for order processing.
  • Administered compensation and performance management systems.

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40. Grainger

low Demand
Here's how Grainger is used in Distribution Center Associate jobs:
  • Complied with Grainger policies, guidelines and procedures as well as state and federal regulations.

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41. Customer Information

low Demand
Here's how Customer Information is used in Distribution Center Associate jobs:
  • Generate appropriate paperwork to maintain accurate customer information including billing\shipping information, personal information, and payment information.
  • Provided exceptional customer service while maintaining customer information private.
  • Input customer information into the facility software
  • Verified customer information according to policy.
  • Verified customer information for money transfers.
  • Collect customer information, inquire about customer needs, building rapport, and offered products and other services.
  • Show Associates on how to properly record customer information and transactions the Money Gram federal guidelines.
  • Input customer information into the software and retrieve information when required.
  • Organize and maintain customer information files.
  • Computed customer information for bill pay.

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42. Outbound Calls

low Demand
Here's how Outbound Calls is used in Distribution Center Associate jobs:
  • Received inbound calls and completed outbound calls to proactively verify customer credit card activity.
  • Identify sales opportunities, on both inbound and outbound calls, and enthusiastically offer bank products that complement the client relationship.
  • Performed outbound calls to confirm, re-schedule and/or cancel appointments as needed.
  • Received and answered inbound calls, as well as making outbound calls.
  • Will also place outbound calls to constituents.
  • Processed inbound and outbound calls in order to schedule shipment of medication to patients Handled confidential information with accuracy and integrity
  • Answered multi-telephone lines providing professional customer service for all incoming calls and outbound calls.
  • Perform outbound calls to customers to conduct satisfaction surveys based on their recent experience with Lowes.
  • Operated register Performed safe counts made outbound calls for payday loan collections

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43. Special Orders

low Demand
Here's how Special Orders is used in Distribution Center Associate jobs:
  • Audit special orders and using Tan-data system
  • Assist customers with questions regarding status of special orders.
  • Completed special orders in different departments using RV guns.
  • Assisted customers when picking up their special orders.
  • Worked with contractors to place special orders.
  • Replied to priority comments regarding special orders.
  • Place telephone orders for customers Notified customers of status of special orders Expedited customer special orders

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44. Hippa

low Demand
Here's how Hippa is used in Distribution Center Associate jobs:
  • Regulated company standards to maintain patient confidentiality and HIPPA regulations.
  • Answer patient inquiries and relayed pertinent information to the staff/physicians in compliance with HIPPA and the internal booking guidelines.
  • Filed patient s info for insurance, HIPPA and prescriptions.
  • Maintain patients confidentiality as per HIPPA guidelines.
  • Release orders in accordance with HIPPA.
  • Record and file patient data and medical records in accordance with HIPPA.

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45. Hipaa

low Demand
Here's how Hipaa is used in Distribution Center Associate jobs:
  • Prepared patient profiles into Wal-Mart's Best Optical Service Systems* Processed contact prescriptions* Managed patient confidentiality with HIPAA training
  • Assist optometrist in everyday routines, follow HIPAA laws, assist patients in ordering and dispensing glasses and contact lenses,
  • Maintain patient confidentiality as per HIPAA mandates.
  • Conducted optical sales and assisted with other optical needs.Insurance and paper work and HIPAA certification.
  • Applied the most current booking guidelines and/or policies/procedures to appointment scheduling and daily tasks Maintained patients confidentiality as per HIPAA guidelines
  • Establish and maintain permanent donor files, abiding by strict medical confidentiality mandates including HIPAA regulations.

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46. Special Events

low Demand
Here's how Special Events is used in Distribution Center Associate jobs:
  • Work special events and promotional opportunities that may take place on evenings, weekends, and across campus
  • Organized, coordinated and implemented special events for recreation and fitness centers.
  • Organized special events in the fitness center for potential students.
  • Set up for athletic and special events Responsibilities include greeting and directing visitors around the athletic center
  • Worked as an usher for all sporting and special events that came to Missouri State University.
  • Maintained equipment through inventory using a check-in/check-out system, and set up rooms for special events.

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47. Heavy Equipment

low Demand
Here's how Heavy Equipment is used in Distribution Center Associate jobs:
  • Operate heavy equipment 8 K forklift and below.
  • Operate and inspect machines or heavy equipment to diagnose defects.

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48. Warehouse Functions

low Demand
Here's how Warehouse Functions is used in Distribution Center Associate jobs:
  • Perform assigned warehouse functions while safely following process and procedures.

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49. Stock Items

low Demand
Here's how Stock Items is used in Distribution Center Associate jobs:
  • Perform inventory and restock items when necessary.
  • Received and counted stock items and recorded data manually or using computer.
  • Assist customers in finding out of stock items.
  • Prepared requisition orders and other documents for purchasing new or additional stock items.
  • Mark stock items using identification tags, stamps, electric marking tools, or other labeling equipment.
  • Fill requisitions, work orders, or requests for materials, tools, or other stock items.

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20 Most Common Skill for a Distribution Center Associate

Customer Service30.9%
Safety Procedures11.4%
Pallet Jack8.3%
Phone Calls6%
Data Entry5.3%
RF Scanner5.2%
Customer Orders4.5%
Sort3.7%

Typical Skill-Sets Required For A Distribution Center Associate

RankSkillPercentage of ResumesPercentage
1
1
Customer Service
Customer Service
24.2%
24.2%
2
2
Safety Procedures
Safety Procedures
8.9%
8.9%
3
3
Pallet Jack
Pallet Jack
6.5%
6.5%
4
4
Phone Calls
Phone Calls
4.7%
4.7%
5
5
Data Entry
Data Entry
4.1%
4.1%
6
6
RF Scanner
RF Scanner
4.1%
4.1%
7
7
Customer Orders
Customer Orders
3.6%
3.6%
8
8
Sort
Sort
2.9%
2.9%
9
9
Bill Payments
Bill Payments
2.3%
2.3%
10
10
Inventory Control
Inventory Control
2.1%
2.1%
11
11
Computer System
Computer System
1.9%
1.9%
12
12
Wal-Mart
Wal-Mart
1.9%
1.9%
13
13
Program Guidelines
Program Guidelines
1.6%
1.6%
14
14
Front Desk
Front Desk
1.6%
1.6%
15
15
Insurance Companies
Insurance Companies
1.4%
1.4%
16
16
Scheduling Appointments
Scheduling Appointments
1.4%
1.4%
17
17
Osha
Osha
1.3%
1.3%
18
18
High Volume
High Volume
1.3%
1.3%
19
19
Credit Card Transactions
Credit Card Transactions
1.3%
1.3%
20
20
Monetary Transactions
Monetary Transactions
1.2%
1.2%
21
21
HR
HR
1.1%
1.1%
22
22
Company Policies
Company Policies
1%
1%
23
23
Sales Floor
Sales Floor
0.9%
0.9%
24
24
Troubleshoot
Troubleshoot
0.9%
0.9%
25
25
Customer Complaints
Customer Complaints
0.9%
0.9%
26
26
Technical Support
Technical Support
0.9%
0.9%
27
27
New Associates
New Associates
0.9%
0.9%
28
28
Accurate Information
Accurate Information
0.9%
0.9%
29
29
Unload Trucks
Unload Trucks
0.9%
0.9%
30
30
Wire Transfers
Wire Transfers
0.8%
0.8%
31
31
Fedex
Fedex
0.8%
0.8%
32
32
Online Orders
Online Orders
0.8%
0.8%
33
33
Cycle Counts
Cycle Counts
0.8%
0.8%
34
34
Store Orders
Store Orders
0.7%
0.7%
35
35
Special Projects
Special Projects
0.7%
0.7%
36
36
Depot
Depot
0.7%
0.7%
37
37
New Members
New Members
0.7%
0.7%
38
38
Telephone Calls
Telephone Calls
0.7%
0.7%
39
39
Management System
Management System
0.7%
0.7%
40
40
Grainger
Grainger
0.7%
0.7%
41
41
Customer Information
Customer Information
0.7%
0.7%
42
42
Outbound Calls
Outbound Calls
0.7%
0.7%
43
43
Special Orders
Special Orders
0.7%
0.7%
44
44
Hippa
Hippa
0.6%
0.6%
45
45
Hipaa
Hipaa
0.6%
0.6%
46
46
Special Events
Special Events
0.6%
0.6%
47
47
Heavy Equipment
Heavy Equipment
0.6%
0.6%
48
48
Warehouse Functions
Warehouse Functions
0.6%
0.6%
49
49
Stock Items
Stock Items
0.6%
0.6%

33,255 Distribution Center Associate Jobs

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