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Distribution operation supervisor skills for your resume and career

Updated January 8, 2025
6 min read
Below we've compiled a list of the most critical distribution operation supervisor skills. We ranked the top skills for distribution operation supervisors based on the percentage of resumes they appeared on. For example, 9.2% of distribution operation supervisor resumes contained wms as a skill. Continue reading to find out what skills a distribution operation supervisor needs to be successful in the workplace.

15 distribution operation supervisor skills for your resume and career

1. WMS

A WMS, warehouse management system, is an application software solution tool utilized to coordinate, control, automate and manage a company's warehouse operations and processes. WMS optimizes the supply chain process by maximizing warehouse efficiency, thereby eliminating errors.

Here's how distribution operation supervisors use wms:
  • Supervised setup and configuration of distribution center IBM AS/400 system, running Warehouse Management System (WMS) and Exeter software.
  • Maintain a working knowledge of all operating systems, including WMS, TMS, Vocollect System and Production Tracking.

2. Safety Procedures

Safety procedures are a set of standardized procedures, that ensures minimal to no risk to people, resources, and the work environment. A company follows the step-by-step safety procedures as it they not only keep the customers and the employees safe, but also help in avoiding legal claims.

Here's how distribution operation supervisors use safety procedures:
  • Established procedures and deadlines and ensured new employees were trained in their specific job function and safety procedures.
  • Maintain Safety procedures, cleanliness and order of a 250,000 sq.

3. Process Improvement

Here's how distribution operation supervisors use process improvement:
  • Root cause analysis for inventory discrepancies and develop process improvements.
  • Develop process improvements related to inventory flow to increase product handling efficiency for the 21 Team Members who report to me.

4. Distribution Operations

Distribution operation is the operation carried out to oversee the movement of finished goods from the manufacturer of a product or supplier to the end-user.

Here's how distribution operation supervisors use distribution operations:
  • Maintained warehousing and distribution operations by initiating, coordinating, enforcing operational programs, and personnel policies and procedures.
  • Exhibit working knowledge of distribution operations, supply chain management and specific regulations including GMP, ISO, DOT and IATA.

5. Logistics

Logistics is a complete organization and implementation of a problem. Logistics are often considered in a complex business operation, as some works need detailed plannings. Logistics are also used in military action.

Here's how distribution operation supervisors use logistics:
  • Managed multiple logistics operations simultaneously including inventory control, kitting and international order fulfillment services.
  • Provided immediate on the spot management for warehousing, distribution & logistics facilities.

6. OSHA

Here's how distribution operation supervisors use osha:
  • Hold regular safety meetings and assured that all OSHA and MOSHA regulations were enforced.
  • Reduced OSHA incidents from 4 to 0 over previous year.

7. Direct Supervision

Direct supervision is a term used to indicate that a person is supervising a certain task or a certain person while being physically present or in close proximity. It refers to the presence of a person and the availability of their supervision in something if it is needed.

Here's how distribution operation supervisors use direct supervision:
  • Direct supervision of 30 union personnel.
  • Job entailed direct supervision of employees: assigning daily operations, processing, troubleshooting quality problems and completing required documentation.

8. Continuous Improvement

Continuous improvement is an ongoing process of improvement of products, services, and processes with the help of innovative ideas. It is an organized approach that helps an organization to find its weaknesses and improve them.

Here's how distribution operation supervisors use continuous improvement:
  • Utilize continuous improvement tools to streamline and increase efficiency of the shipping/receiving procedures.
  • Led site wide continuous improvement processes including, floor meetings, problem solving, cost benefit analysis, etc.

9. Inventory Control

Here's how distribution operation supervisors use inventory control:
  • Managed Distribution Center operations concurrently with inventory control and transportation functions to ensure timely shipment of customer orders.
  • Inventory controls were accomplished through no-notice spot check inspections and scheduled internal audits.

10. Employee Engagement

Here's how distribution operation supervisors use employee engagement:
  • Coordinated employee engagement efforts at a national and center level, enhancing internal customer satisfaction while improving center results.
  • Drive company profitability metrics, employee engagement and customer experience through change and innovation as a supportive leader.

11. Lean Six Sigma

Here's how distribution operation supervisors use lean six sigma:
  • Served as a Team leader for Continuous Improvement Group/Lean Six Sigma Group.
  • Certified Train the Trainer on Crown Industrial Equipment* Lean Six Sigma White Belt Certification

12. Safety Regulations

Here's how distribution operation supervisors use safety regulations:
  • Investigated accidents; prepared necessary reports; ensured compliance with safety regulations and energy conservation practices.
  • Interpreted company polices to workers and enforced safety regulations, identified problems, diagnosed causes and determined corrective action.

13. Shipping Receiving

Here's how distribution operation supervisors use shipping receiving:
  • Conducted performance evaluations for shipping receiving staff.

14. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how distribution operation supervisors use customer service:
  • Directed operations and ensured quality customer service in vehicle dispatch, heavy equipment, and protocol and driver qualifications.
  • Issued assets to maintenance from peacetime operating stock while monitoring customer service counter.

15. Performance Evaluations

Performance evaluation is a formal and productive process to measure an employee's work and results based on their job responsibilities over a defined period of time and to properly measure an employee's contribution to the workforce and employers and achieve a high level of quality and quantity of work produced. The evaluation also helps employees provide information about deficiencies in job performance and the company's expectations for the future.

Here's how distribution operation supervisors use performance evaluations:
  • Prepare associates performance evaluations and assists in the administration of reviews.
  • Set performance standards throughout department and conducted performance evaluations of staff.
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List of distribution operation supervisor skills to add to your resume

Distribution operation supervisor skills

The most important skills for a distribution operation supervisor resume and required skills for a distribution operation supervisor to have include:

  • WMS
  • Safety Procedures
  • Process Improvement
  • Distribution Operations
  • Logistics
  • OSHA
  • Direct Supervision
  • Continuous Improvement
  • Inventory Control
  • Employee Engagement
  • Lean Six Sigma
  • Safety Regulations
  • Shipping Receiving
  • Customer Service
  • Performance Evaluations
  • Distribution Centers
  • Production Schedules
  • RF
  • DOT
  • Employee Development
  • Direct Reports
  • Warehouse Associates
  • Sigma
  • Disciplinary Actions
  • Performance Standards
  • Performance Reviews
  • Collective Bargaining
  • Safety Training
  • Technical Guidance
  • Inventory Management
  • Customer Orders
  • Routine Problems
  • LTL
  • Inventory Accuracy
  • Cycle Counts
  • Safety Policies
  • Processing Operations
  • Customer Complaints
  • Management System
  • HR
  • Budget Allocation
  • Operational Procedures
  • Mail Handling
  • USPS

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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