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  • Customer Service Manager

    Stop & Shop 4.3company rating

    District manager job in Dedham, MA

    Here at Stop & Shop, we've been serving our customers and neighborhoods for more than a century. A lot has changed in that time, but one thing hasn't: Stop & Shop is a place where everyone can thrive and feel like they're part of family. Our more than 50,000 associates enjoy competitive salaries, comprehensive benefits and discounts to support professional and personal journeys and flexibility that fits their lives. We invite you to pull up a seat and discover the ways you can make an impact. There's always room at our table! As a leader in the retail grocery industry, we are committed to feeding all the important moments in our customers' lives. We are seeking a highly motivated and results-oriented Customer Service Manager to play a crucial role in driving positive community impact, operational excellence, and financial success. What we ask of you: Department Management: Oversee the daily Operations of the Customer Service departments including Front End, Online Pick-up and Cash Office Ensure departments meet or exceed sales and profit targets Maintain high standards of sanitation and safety, ensuring compliance with all regulations Accountable for leading the recruitment, hiring and new hire orientation, while maintaining a high level of talent within the department People Development and Diversity: Direct, oversee, and evaluate the training completion of all Customer Service department team members Monitor and evaluate associate performance and ensure associates have development plans to support professional growth Foster a culture of diversity and inclusion within the team Engage and retain associates by fostering a positive work environment Labor Relations: Manage labor relations to ensure compliance with company policies and labor laws Address and resolve employee issues and grievances in a timely and effective manner Customer Service Excellence: Cultivate a culture of excellence in customer service, providing best-in-class service Ensure customers experience a well-stocked store with the freshest product offerings Support team members in their training to consistently deliver exceptional customer service Operational Efficiency: Monitor and analyze key performance metrics related to customer service and sales Identify opportunities for process optimization and implement solutions to enhance operational performance Manage departmental budgets, expenses, and financial targets to achieve profitability goals Compliance and Safety: Ensure all departments comply with company policies and regulatory requirements Conduct regular safety audits and training sessions Maintain a clean and safe working environment for all associates Community Engagement: Actively engage with the local community to understand their needs Develop and maintain positive relationships with community organizations, schools, and other stakeholders Coordinate and participate in community events, outreach programs, and charitable initiatives to support our mission of making a positive impact What you bring to the table: 1-3 years of supervisory or leadership experience, preferably in retail grocery with knowledge of Customer Service departments including Front End, Online Pick-up and Cash Office Bachelor's degree in Business Administration, Retail Management, or related field (preferred) or equivalent years of work experience Highly motivated, results-oriented, and a self-starter with a proven track record of success Strong ability to influence and communicate effectively across different functions Excellent multitasking skills, with the ability to prioritize and manage multiple responsibilities simultaneously Demonstrated leadership and management skills, inspiring and guiding teams to achieve goals Exceptional written and verbal communication skills, with the ability to effectively interact with customers, team members, and stakeholders High level of customer service skills, with a genuine passion for exceeding customer expectations Creative and strategic thinking abilities to drive innovation and continuous improvement Effective organizational and time management skills to ensure efficient operations Ability to work flexible hours, including weekends and holidays What we bring to the table: Culture committed to celebrating diverse backgrounds and experiences Comprehensive benefits Opportunities for professional development and career growth Associate discounts Team of associates dedicated to serving our local customers and supporting our communities If you are passionate about customer service, thrive in a dynamic environment, and are committed to making a difference, we invite you to apply. The salary range for this position is $64,800-$97,200 Stop & Shop is an equal opportunity employer. We comply with all applicable federal, state and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status or any other characteristic protected by law.
    $64.8k-97.2k yearly 3d ago
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  • Store Director - Lead Operations & Sales

    Randalls 4.1company rating

    District manager job in Boston, MA

    A leading retail chain in Boston is seeking a Store Director to efficiently manage store operations and drive sales. The role involves coaching associates, strategizing to meet sales goals, and ensuring outstanding customer service. Candidates should have a thorough understanding of store operations and experience in a leadership role. This entry-level position offers advancement opportunities and a range of benefits, including medical, dental, and retirement plans. #J-18808-Ljbffr
    $37k-61k yearly est. 4d ago
  • Regional Grid Interconnection Manager

    Nexamp Inc. 3.5company rating

    District manager job in Boston, MA

    A leading renewable energy company is seeking a Grid Integration Manager to lead a team focused on innovative energy solutions. This role requires strong project management skills and the ability to drive integration of renewable energy projects. Candidates should have at least 5 years of experience in engineering or project management and a passion for sustainable energy practices. The position is hybrid and based primarily out of Boston, MA. #J-18808-Ljbffr
    $150k-257k yearly est. 2d ago
  • Regional Manager, Signature, Aviation

    Libertycsllc

    District manager job in Boston, MA

    About Liberty: Founded in Boston, Massachusetts in 2007, Liberty offers expertise in a broad array of construction and equipment services nationwide including general requirements, equipment, supply, concrete, special projects, and site access solutions. Our experience, combined with our innovative approach and stellar customer service, ensures a seamless experience -with safety and reliability at the forefront. We've built strong relationships with key contractors and clients in every sector, including commercial, residential, healthcare, and higher education. For more information, visit our website ****************************** Overview: The Regional Manager is responsible for leading, mentoring and collaborating with Project Managers to oversee and supervise the overall performance of his/her projects. The Division Manager serves as a valuable resource for the operations staff in areas of project team performance, client relations, contract negotiations and compliance, trade partner management, schedule and budget management, compliance with company safety and quality standard operating procedures, and work acquisition strategies. This individual must be an exceptionally strong leader, communicator and advocate for team collaboration and innovation, and must have the ability to lead, manage, cultivate and mentor team members to promote their professional growth. This individual must also be an experienced construction management professional and leader, since the employee may be assigned as the senior constructional professional on multiple building construction projects. Responsibilities Overall Focus: Work with Operations leadership team to set the business direction and strategy for the General Conditions Division in the Northeast Region Oversee execution of the region's goals as outlined in the group's business plan; develop portions of business plan for roll up into consolidated division business plan Develop divisional expertise, serve as regional market expert; share market knowledge with leadership and division Ensure corporate vision and strategies are communicated to Project Managers by their teams Work Acquisition and Client Management: Lead work acquisition team in pursuits Identify and cultivate new client relationships; develop relationship with, and have the pulse of, existing clients Direct the strategy and content of group proposals and/or presentations Recommend operational improvements to the COO Ensure client satisfaction through formal informal (client interaction, community events, etc.) channels Assist in strategic subcontractor, vendor management Actively participate in industry events and associations Sector P&L Management: Review and analyze weekly financial reports on projects; provide guidance and direction to Project Executives Review and Sign-off on all monthly billing submitted to client, to ensure accuracy and proper organization Ensure appropriate financial projections for each project and implement strategies to achieve goals NOI forecasting and maintenance projections Revenue and income commitments General Conditions G&A planning and management Risk management Cash flow Contracts to prescribed limits Coordination of legal matters Development of People: Seek out and recruit key staff Evaluate team performance and provide direction Build future leaders through mentoring Support training and curriculum development and planning Create sector organizational structure and staffing Career pathing Development Retention Preconstruction: Oversee preconstruction efforts on all General Conditions projects in the SE Region Develop and submit billable rate sheets for any new projects Develop and submit Labor Budgets for any new projects Construction Operations: Ensure division's projects are set up for success, consistent with the forecast, P&L, and individual project budgets as outlined in the group's business plan Ensure all construction activities are consistent with Liberty's Standard Operating Procedures Conduct weekly meetings with Project Managers and entire team to review division's performance in its entirety Review schedule updates and participate in monthly meetings with COO Review monthly KPIs, evaluate trends and drive improvement Ensure performance corrections are implemented to achieve client satisfaction Ensure that Employee labor classes, wages, benefits, and billable rates are consistent with company guidelines Ensure that all employee labor classes, benefits, and billable rates are accurate and that any changes are communicated to the accounting team Oversee the operations and profitability of the Southeast General Conditions Warehouse, for both materials and rentals Qualifications Bachelor's Degree 5-10 years of Commercial business development and operations experience in the construction industry ideally within assigned region A deep understanding of the business of the clients within the Southeast Region Demonstrated leadership skills, highly positive outlook, flexible, team building experience Must possess Liberty's Core Values: Passion, Integrity, Hard Work and Professionalism Energetic, enthusiastic self-starter with excellent verbal and written communication skills and an eye for detail Outstanding team player with excellent interpersonal skills Ability to work in a fast paced environment Working Conditions While performing the duties of this job, the employee is regularly required to sit for long periods of time; talk or hear; perform fine motor, hand and finger skills in the use of a keyboard, telephone, or writing. The employee is frequently required to stands; walk; and reach with arms and/or hands. Specific vision abilities include close vision, distance vision, depth perception and the ability to adjust focus. The employee will spend their time in an office environment with a quiet to moderate noise level. Job site walking. EEO Statement Liberty provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, pregnancy or maternity, national origin, citizenship, genetic information, disability, protected veteran, gender identity, age or any other status protected by law. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment. Liberty will not tolerate any unlawful discrimination toward, or harassment of, applicants or employees by anyone at Suffolk, or anyone working on behalf of Liberty. #J-18808-Ljbffr
    $99k-171k yearly est. 3d ago
  • District Manager

    DSI Systems Inc. 4.0company rating

    District manager job in Boston, MA

    About DSI At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for a passionate and driven District Manager to join our growing team! Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact. Job Overview The District Manager (DM) will oversee a team of Retail Support Specialist (RSS) who support AT&T customers within national retail locations. In this leadership role, you are responsible for driving operational excellence, elevating customer experience, and ensuring your team delivers expert guidance on account inquiries, device troubleshooting, billing issues, order support, and escalated service concerns. You will lead, develop, and coach RSS to provide accurate information, resolve customer issues efficiently, and build strong working relationships with retail staff and third-party labor partners. The District Manager ensures consistent execution of AT&T standards across all stores, maintains alignment with store leadership, and upholds a culture of professionalism, partnership, and best in class customer experience. Responsibilities Team Leadership & Development Lead, mentor, and support RSS across multiple national retail locations. Conduct regular field visits, side‑by‑side coaching, performance evaluations, and ongoing training. Build a high‑performing team culture grounded in empathy, professionalism, and solution‑oriented customer support. Ensure team members meet or exceed KPIs, including customer satisfaction, quality, compliance, and efficiency metrics. Identify skill gaps and develop individualized coaching plans to drive employee growth and performance. Customer Experience Excellence Ensure RSS deliver professional, friendly, and accurate support to AT&T customers. Oversee resolution of escalated customer issues involving billing, account changes, device troubleshooting, and service concerns. Champion best practices in de‑escalation, customer engagement, and technical support. Monitor customer experience trends and deploy corrective coaching or process improvements as needed. Retail Partner Engagement Act as the senior AT&T specialist for store leadership across your district. Strengthen partner relationships by maintaining clear communication, visiting stores consistently, and ensuring alignment on customer experience standards. Guide RSS on building strong relationships with retail staff and third‑party labor. Address partner escalations quickly and professionally to preserve trust and operational flow. Operational Excellence Oversee adherence to AT&T policies, compliance requirements, and privacy standards across all assigned locations. Review and validate RSS documentation, system usage, and accuracy of customer account handling. Ensure smooth operational execution-including scheduling, coverage, and workflow efficiency. Analyze performance reports to identify trends, opportunities, and areas for operational improvement. Cross‑Functional Collaboration Collaborate with internal teams including customer care, billing, fraud, technical support, workforce management, and escalation teams. Provide feedback to corporate partners on recurring issues, system limitations, or customer pain points. Communicate policy updates, process changes, and performance expectations to your district in a timely and clear manner. Required Skills & Qualifications 3+ years of experience leading teams in retail, customer service, or wireless communications. Exceptional coaching, communication, and team‑development skills. Strong ability to manage escalated situations with professionalism and composure. Proficiency in navigating multiple systems and analyzing performance data. Highly organized, detail‑oriented, and capable of managing operations across several locations. Ability to travel between stores throughout the district as required. Ability to work flexible hours including evenings, weekends, and holidays. Preferred Qualifications Previous district or multi‑site leadership experience. Background in wireless communications, retail customer service, or technical support. Experience partnering with third‑party labor or working within a national retail environment. Benefits Competitive Salary of $100,000 annually Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment - no extended waiting period! 401k Plan with employer matching Paid vacation, personal/sick days, and bereavement time Employee Profit Sharing Program 50% AT&T wireless discount Paid training Advancement opportunities, we prefer to promote from within! #J-18808-Ljbffr
    $100k yearly 3d ago
  • Sr. Manager, CMC Operations

    Aktis Oncology

    District manager job in Boston, MA

    Aktis Oncology is a biotechnology company pioneering the discovery and development of a new class of targeted alpha radiopharmaceuticals to treat a broad range of solid tumor cancers. Founded and incubated by MPM Capital, the company has developed proprietary platforms to generate tumor-targeting agents with ideal properties for alpha radiotherapy. Designed for high tumor penetration and long residence time, Aktis Oncology's molecules will quickly clear other areas of the body, thereby maximizing tumor elimination while minimizing side effects of treatment. This approach would enable clinicians to visualize and verify target engagement prior to exposure to therapeutic radioisotopes. Aktis Oncology is seeking a dynamic and results-driven Senior Manager to support projects and initiatives that align people, processes, and technology to drive strategic outcomes within the CMC Operations organization. The SPM will be responsible for creating and maintaining integrated project plans and ensuring project deliverables. This role is ideal for someone who thrives in a fast-paced environment, excels at stakeholder engagement, and has a passion for optimizing workflows and implementing innovative solutions. This role will be reported to the Director of CMC Operations. Responsibilities This role will drive several areas of strategic importance to Aktis: People & Project Leadership Project Management: Collaborate with Business Owners, develop and track project plans, focusing on timely delivery, identify critical path activities and manage detailed project schedules, budgets, and execution plans across teams Budget & Expense Management: Track accruals against approved CMC Ops budgets and interface with Finance team to ensure changes in budgets are captured in the forecast models. Stakeholder management: Facilitate communication and ensure alignment for project success. Set meeting agendas, provide clear project reporting and following-through on action items, and tracking decisions Risk Management: Foster a culture of risk awareness. Identify risks, implement mitigation strategies and contingency planning to keep programs on track. Identify, assess, and mitigate project risks and issues to maintain project quality and delivery. Process Optimization/Continuous Improvement * Identify and implement process improvements to enhance project delivery, team operational efficiency and performance. Contributes to the best practices of project management and departmental operations to support continued success and evolution of the department. Technology Enablement * Evaluate and recommend tools and platforms to enhance productivity and collaboration. Partner with IT and business units to implement technology solutions. Qualifications Bachelor's degree in Engineering, Science, or Information Systems (8+ years of multi-disciplinary relevant experience) or Master's degree (6+ years). Pharmaceutical/biotech industry experience is a plus MBA, PMP Certification or equivalent is a plus. Minimum 5 years of experience in project management, leading cross-functional teams in a technical or engineering environment. In-depth knowledge in drug development and manufacturing processes for pharmaceuticals. Leadership Skills: Strategic thinker with analytical and problem-solving abilities to synthesize information into meaningful insights; excellent communication and interpersonal skills to engage stakeholders for better outcomes. Ability to manage conflicts, navigate ambiguous challenges and drive clarity. Proven experience managing projects that span people, process, and technology domains. Proven to be thorough, organized and detail-oriented. Ability to manage multiple priorities/projects, ensuring deadlines, budgets and status updates. Project/Operation Management Expertise: Demonstrated knowledge of project management theory and practice. Proficiency with project management practices, methodology and tools (e.g. Smartsheet, MS Project, Jira, Power BI, PPM platforms, Office Timeline or similar). Strong knowledge of digital platforms, IT Tech savvy and experience in digital transformation/ automation technologies is a plus. Strong desire to be part of a mission‐oriented company leading transformative change for patients. Proven demonstration of transparent communication and fostering open and diverse debate. Ability to work with agility and manage ambiguity. Personifies positive energy and exemplifies respect. Aktis Oncology is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Aktis Oncology is committed to promoting and maintaining a work environment in which all applicants, employees, and other individuals are treated with dignity and respect free from unlawful harassment, discrimination, or retaliation.
    $118k-166k yearly est. 3d ago
  • Senior Manager, Global Drug Safety & Pharmacovigilance, Safety Operations

    Genmab

    District manager job in Grafton, MA

    At Genmab, we are dedicated to building extra[not]ordinary futures, together, by developing antibody products and groundbreaking, knock-your-socks-off KYSO antibody medicines that change lives and the future of cancer treatment and serious diseases. We strive to create, champion and maintain a global workplace where individuals' unique contributions are valued and drive innovative solutions to meet the needs of our patients, care partners, families and employees. Our people are compassionate, candid, and purposeful, and our business is innovative and rooted in science. We believe that being proudly authentic and determined to be our best is essential to fulfilling our purpose. Yes, our work is incredibly serious and impactful, but we have big ambitions, bring a ton of care to pursuing them, and have a lot of fun while doing so. Does this inspire you and feel like a fit? Then we would love to have you join us! The Role: A member of the Global Drug Safety & Pharmacovigilance team, focused on safety operations including but not limited to collection of safety information from various sources, SAE reconciliation, quality control of safety data entry, and compliance of individual case safety reports (ICSRs) to regulatory authorities and business partners. Responsibilities: Ensure the successful and timely case intake of safety reports and case processing. Perform both real-time and retrospective quality control of safety case data entry to ensure quality and compliance with the data entry conventions and MedDRA/WHO DD coding conventions. Effectively manage the daily safety case workload to ensure compliance with regulatory submissions and internal timelines including, but not limited to: Monitoring the workflow status of safety cases and/or the pending regulatory submissions of ICSRs. Communicating to safety vendor, safety physicians, and/or submission stakeholders as needed Serve as a Subject Matter Expert and/or provide guidance on questions concerning Safety Operations based on, not only company conventions, but also ICH and regulatory guidance as well as best PV practices. Ensure the reporting destinations are correctly populated for each safety case and approve a regulatory report for all destinations in the safety database as applicable and proactively identify/resolve issues potentially leading to late reports. Perform and/or support regular trending and analysis quality data and compliance metrics to identify potential issues and propose long-term strategies for quality improvement or issue resolution. Review and provide input on behalf of Safety Operations on individual study-specific documents including but, but not limited to, Safety Operational Management Plan, SAE Reconciliation Plan, Data Validation Plan, and Safety Reporting Form Specifications Document. Perform and/or oversee individual study-specific set-up and maintenance activities like Sponsor eCRF acceptance testing, SAE Reconciliation activities, back-up Safety Reporting Form creation, and supporting the generation of automated line listing reports Analyze and provide reason(s) for late submission/distribution of safety reports, as applicable Perform and/or support the timely documentation, monitoring and closure of all owned Quality Events (Deviation, Change Control and/or Corrective Actions/Preventive Actions (CAPAs)). Develop or update Standard Operating Procedures, Working Instructions, and training materials concerning safety case processing and operations. Support GVP audit/inspection readiness initiatives and, in the event of an audit/inspection, support the preparation, execution, and responses to audit/inspection. Lead or participate in Genmab initiatives and projects on Safety Operations behalf Other activities, as needed or as requested by supervisor. Requirements Drug Safety professional with minimum 5 years of experience within drug safety and PV inclusive of case quality control and regulatory submissions of ICSRs worldwide. Bachelor's/Master's degree in science. Strong knowledge of ICH E2B(R2) and (R3) specifications and entry guidance. Strong knowledge of pharmacovigilance reporting rules and timelines. Ability to interpret health and medical records such as adverse event reporting forms, a discharge summary, etc. Experience with clinical and/or post-marketing case processing, including MedDRA and WHO DD coding and narrative writing. Experience with safety database; Argus is a plus but not mandatory. Experience with EDC for clinical trial data collection. Analytic and strategic thinking. Excellent in detailed-oriented tasks. About You You are genuinely passionate about our purpose You bring precision and excellence to all that you do You believe in our rooted-in-science approach to problem-solving You are a generous collaborator who can work in teams with a broad spectrum of backgrounds You take pride in enabling the best work of others on the team You can grapple with the unknown and be innovative You have experience working in a fast-growing, dynamic company (or a strong desire to) You work hard and are not afraid to have a little fun while you do so! Locations Genmab maximizes the efficiency of an agile working environment, when possible, for the betterment of employee work-life balance. Our offices are crafted as open, community-based spaces that work to connect employees while being immersed in our powerful laboratories. Whether you're in one of our office spaces or working remotely, we thrive on connecting with each other to innovate. About Genmab Genmab is an international biotechnology company with a core purpose to improve the lives of patients through innovative and differentiated antibody therapeutics. For 25 years, its hard-working, innovative and collaborative team has invented next-generation antibody technology platforms and harnessed translational, quantitative and data sciences, resulting in a proprietary pipeline including bispecific T-cell engagers, antibody-drug conjugates, next-generation immune checkpoint modulators and effector function-enhanced antibodies. By 2030, Genmab's vision is to transform the lives of people with cancer and other serious diseases with Knock-Your-Socks-Off (KYSO ) antibody medicines. Established in 1999, Genmab is headquartered in Copenhagen, Denmark with international presence across North America, Europe and Asia Pacific. For more information, please visit Genmab.com and follow us on LinkedIn and X. Genmab is committed to protecting your personal data and privacy. Please see our privacy policy for handling your data in connection with your application on our website Job Applicant Privacy Notice (genmab.com).
    $117k-166k yearly est. 10d ago
  • SALT Manager: State & Local Tax Strategy & Compliance

    BDO USA 4.8company rating

    District manager job in Boston, MA

    A leading accounting firm in Boston seeks a Sales & Use Tax Manager to advise clients on tax regulations and compliance. The role involves significant client interaction, managing tax-related issues, and supervising tax professionals. Ideal candidates should have a Bachelor's degree, a minimum of four years in state and local tax, and strong communication skills. This position offers competitive pay and opportunities for career advancement within a supportive culture. #J-18808-Ljbffr
    $98k-126k yearly est. 3d ago
  • Division Sales Manager - Payroll/ HR

    Acrisure, LLC 4.4company rating

    District manager job in Boston, MA

    **Job Summary** Your role as a PDM is to recruit and interview PTM and SPA candidates, deploy divisional communication, manage SPA/PTM activity, develop PTMs, build PTM business plans, maintain and manage relationships with partners including Payments Dealers, and business networking groups as well as Outside Sales POS/Payments team while monitoring and adhering to corporate sales policies. Suggested change...Develop, manage, and enhance partnerships across internal teams and external organizations, fostering collaboration and adherence to corporate sales policies and objectives. **Responsibilities** Continuously build and develop knowledge of current product/service portfolio as well as changes and developments within the financial technology industry, to remain up-to-date.Responsible for achieving minimum production requirements, including Install Margin Goal % Additional responsibilities may be assigned as needed**Minimum Qualifications** Exceptional written and verbal communication skills, including effective speaking before groups Ability to manage multiple tasks simultaneously to maintain consistent sales results each month Strong interpersonal skills Ability to take charge and complete objectives Strong industry knowledge, as well as working knowledge of the sales process Ability to develop innovative approaches to problem solving Ability to work independently while upholding organizational culture Ability to be in the field, a minimum of 50% of the time **Preferred Qualifications** Bachelor's Degree or a combination of formal training and/or relevant work experience At least 3-5 years of outside sales and sales management experience**Competencies** **Compensation (pay transparency) and Benefits** It's W2! Medical, Dental, Life, & Disability benefits to keep you healthy and happy.We're not messing around with compensation. A first-year professional may expect an average of * **Physical Wellness:** Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.* **Mental Wellness:** Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.* **Financial Wellness:** Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.* **Family Care:** Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.* **… and so much more!** #J-18808-Ljbffr
    $70k-122k yearly est. 4d ago
  • Center Manager in Training - Relocation Required

    Biolife Plasma Services 4.0company rating

    District manager job in Boston, MA

    By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice (************************************** and Terms of Use (********************************************* . I further attest that all information I submit in my employment application is true to the best of my knowledge. **Job Description** **Senior Operations Management Trainee (Senior OMT)** Are you a senior leader interested in bringing your expertise to a place where you can feel good about the work you do? Do you want to develop new skills and set yourself up for continued growth? As a **Senior Operations Management Trainee** at BioLife, you will participate in an advanced leadership development program that will take you to our plasma centers across the country. You'll travel up to 95% of the time to learn the business while networking with supportive leaders and prepare yourself for accelerated career growth. After completing the program and obtaining a Plasma Center Operations Manager role, you'll relocate to one of BioLife's locations. **Our growth is your bright future.** Opportunities to grow as a leader are within your reach. With the incredible growth of 235+ BioLife Plasma Services centers across the U.S., the future looks bright for you. When you work at BioLife, you'll feel good knowing what you do makes a difference. **_A typical day for you may include:_** + **Continuous Learning & Development:** The expedited training program lasts approximately six months. Upon completion, you'll have 12 months to obtain a Plasma Center Manager position. During this time, you'll receive hands-on experience and have mentorship opportunities. Drive your own learning plan that covers all aspects of managing our high-volume blood plasma collection facilities. + **Team Management:** You'll use your interpersonal and communication skills to cultivate a positive environment and motivate a team of diverse individuals. Provide employee feedback, conduct performance reviews, support team members' development, participate in staff planning and recruiting, and engage and retain employees. + **Career Advancement:** Work towards obtaining a Plasma Center Operations Manager position by completing the training program, networking, and building relationships across BioLife. As you progress your career at BioLife, you'll have opportunities to open and operate brand new plasma centers. + **Supportive Teamwork:** You'll work in our fast-paced, team environment; provide operational support; conduct management training; problem-solve; and communicate with senior management. + **Exceptional Customer Service:** Retain donors by creating a positive donor experience. You may also assist with production. + **Travel Opportunities:** Learn from and network with BioLife team members across the country. You'll be able to return home every other weekend. **REQUIRED QUALIFICATIONS:** + Relocation Required upon graduation/completion of Trainee Program. You will be able to choose which location you would like to apply to. + 3-5 years of experience leading medium to large teams (20+ direct reports) + Up to 90-100% travel during the Trainee Program + Ability to walk and/or stand for the entire work shift + Willingness to travel and work at various BioLife locations across the country + Ability to work evenings, weekends, and holidays + Have a valid driver's license for the entire duration of the program + Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees + Ability to lift up to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs. + Fine motor coordination, depth perception, and ability to hear equipment from a distance + Due to potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear **PREFERRED QUALIFICATIONS:** + Associates or Bachelor's Degree + Experience working with SOPs, GDP, GMP, CLIA, and the FDA + Experience working in a highly regulated or high-volume retail environment + Excellent interpersonal, organizational, technical, and leadership skills **About BioLife Plasma Services** Every day at BioLife, we feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we'll support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment. _BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd._ _Equal Employment Opportunity_ \#LI-Remote **BioLife Compensation and Benefits Summary** We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. **For Location:** USA - MA - Virtual **U.S. Base Salary Range:** $80,000.00 - $110,000.00 The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term and/or long-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. **EEO Statement** _Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law._ **Locations** USA - MA - VirtualUSA - MA - Attleboro, USA - MA - Medford, USA - MA - Worcester **Worker Type** Employee **Worker Sub-Type** Regular **Time Type** Full time **Job Exempt** Yes It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $80k-110k yearly 6d ago
  • ServiceNow Delivery Lead Manager

    Accenture 4.7company rating

    District manager job in Boston, MA

    We Are: A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career! The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale. Learn more about ServiceNow at Accenture Here (************************************************************** You Are: A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment. + An experienced ServiceNow developer. + You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients. + You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings. + You are someone that is process oriented and prefers order over chaos. + You are comfortable asking for help from peers and Subject Matter Experts + Strong background working with Enterprise Software companies and/or Consulting companies. The Work: + Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes. + Manage all aspects of project delivery and solution delivery + Lead and manage the implementation project team + Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports + Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress + Drive the continuous improvements of our implementation methodology and service offerings based on client experiences + Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments + Strong background working with Enterprise Software companies and/or Consulting companies + Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems + As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities. Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Basic Qualifications + Minimum 5 Years' knowledge and experience working with or implementing ServiceNow + Minimum 3 Years' experience in JavaScript or related application development + Completed Certification - ServiceNow Certified System Administrator (CSA) + Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications + Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience) Bonus Points if you have + PMP or CSM certification + Strong interpersonal skills, customer centric attitude + Proven team player and team builder + Strong organizational and analytical skills + Familiarity with SaaS deployments and its supporting architecture + A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management + ITIL V3 or V4 Foundations Certification preferred Professional Skill Requirements + Proven ability to build, manage and foster a team-oriented environment + Proven ability to work creatively and analytically in a problem-solving environment + Desire to work in an information systems environment. + Excellent communication (written and oral) and interpersonal skills. + Excellent leadership and management skills. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (************************************************************ Role Location Annual Salary Range California $94,400 to $266,300 Cleveland $87,400 to $213,000 Colorado $94,400 to $230,000 District of Columbia $100,500 to $245,000 Illinois $87,400 to $230,000 Maryland $94,400 to $230,000 Massachusetts $94,400 to $245,000 Minnesota $94,400 to $230,000 New York/New Jersey $87,400 to $266,300 Washington $100,500 to $245,000 #LI-NA-FY25 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement (******************************************************************************************************************************************** Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
    $100.5k-245k yearly 8d ago
  • Service Manager

    Bridgestone Americas 4.7company rating

    District manager job in Brockton, MA

    Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. Whatever role you fill, when you represent the Bridgestone name, you are a valued teammate, and part of our larger mission to Serve Society with Superior Quality. We start by offering each teammate more than just competitive pay. We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future. We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you are made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need. **Job Category** Retail **Position Summary** Combining your in-depth automotive repair knowledge with your exceptional people skills, you'll manage customer relationships and frequently serve as a liaison between technicians and customers. You'll also select, coach, lead, train and supervise vehicle technicians while assisting with the purchase of parts, materials and equipment. Pay Range: $24.00 - $36.00 **Responsibilities** + Assign and schedule work duties to auto service staff according to individual skill level. + Serve all automotive service needs of customers. + Oversee the hiring and training of an effective auto service team. + Ensure high teammate retention. + Maintain compliance with quality standards. + Ensure exceptional customer satisfaction and retention by effectively managing all aspects of customer interactions, including proactive communication, issue resolution, and follow-up. + Serve as the primary point of contact for customer inquiries, feedback, and concerns, utilizing strong interpersonal skills and automotive expertise to foster long-term relationships and loyalty. + Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company policies and standards. Use this expertise to enhance efficiency and ensure seamless store operations. + Drive sales through proactive customer interactions, thorough vehicle inspections, and facilitation of communication between the back and front of the shop. + Provide valuable insights to the front of the shop to facilitate product and service sales, optimizing revenue generation. **Minimum Qualifications** + High School Diploma or equivalent. + 4 years of auto service technical experience. + 1 year of service manager or service writer experience. + Problem solving - customer complaints. + Aptitude to manage inventory, scheduling, equipment maintenance, etc. + Capacity to lead and coach others. + Teammate and customer/communication skills. + Ability to recruit and select technicians successfully according to store requirements. + Willingness to continue education and remain current in automotive repair issues. + Must have valid automotive driver's license at all times in order to test drive customer's vehicles. **PREFERRED QUALIFICATIONS** + 2 year degree or equivalent. **OUR CREW KNOWS** **BENEFITS** + Medical, Dental and Vision - Starting day 1 for all our teammates + Paid vacation and holidays + On-the-job training and company-funded ASE certifications + Flexible work schedule + 401(k) match + On demand pay (daily pay) program available **OUR VALUES GIVE BACK TO** **YOU** + Professional Development: No matter where you're at in your career, we've got the resources to help you level up. + Community Involvement: We pride ourselves on working with our local communities and giving back where we can. + Integrity & Teamwork: Part of what makes our teams different is our drive to do things right, always, together. **At Bridgestone, you are Free to Be** We believe people can only provide superior service and quality to others when they bring their whole self to work. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you are made of, because who you are is what we need. **What we offer** At Bridgestone, what really matters is to foster co-creation opportunities and empowering you to be creative and curious to make mobility safer, more efficient, and more sustainable for future generations. Whatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to "Serve Society with Superior Quality", for that, we offer you more than just a competitive compensation; we will provide you: + A supportive and engaging onboarding experience to ensure a smooth transition into our team. + The opportunity to develop and grow, through training and regular mentorship. + Corporate Social Responsibility activities. + A truly global, dynamic and challenging work environment. + Agility and work/life effectiveness and your long-term well-being. + A diverse and inclusive team. _Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law._ **Employment Eligibility** If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.
    $24-36 hourly 8d ago
  • Senior Manager, Risk Management

    Cumberlandfarmsinc

    District manager job in Westborough, MA

    Are you curious about solving complex business challenges for a leading convenience retailer? Do you have a passion for cross functional collaboration? Then you may be the perfect addition to our team! Cumberland Farms is a member of the EG America family of brands. EG America is one of the fastest-growing convenience store retailers in the United States, committed to becoming America's #1 'one-stop' destination. The business has an established pedigree of delivering excellent fuel, grocery and merchandise, and food service. Headquartered in Westborough, Massachusetts, our Company has grown to over 1,500+ locations across the United States employing over 18,000 team members. You can find us operating under the following store banners: Certified Oil, Cumberland Farms, Fastrac, Kwik Shop, Loaf N Jug, Minit Mart, Sprint Food Stores, Tom Thumb, Turkey Hill, and Quik Stop. Our headquarters in Westborough, MA is home to our Store Support Center, Company Warehouse, and Culinary Center. What We Offer: Competitive Wages Work today, get paid tomorrow through our earned wage access program* Paid Time Off Medical/Health/Dental Coverage 401K with Company Match Team Member Discounts Tuition Reimbursement Employee Assistance Program Health Savings Account Company Spirit Days Employee recognition and awards And much more! Position Summary: This position will provide the primary support to the Director, Global Risk Management and will have indirect support from an Insurance and Claims Specialist. Duties include, but are not limited to, management of the insurance renewal process and certificate of insurance program. The position requires review of insurance terms and conditions of vendor contracts. The position will be asked to assist the Director in other areas such as business continuity and enterprise risk management as applicable. Responsibilities: Work closely with the company's insurance broker(s) and company personnel to collect and submit underwriting data for all property and casualty lines of business Manage the company's third-party certificate of insurance compliance program Work with the Director to create standard insurance terms and conditions for vendor contracts and leases Review and comment on the insurance terms and conditions of vendor contracts and leases Work with Director on claims management and loss control strategies Assist Director in preparing parts of the Risk Management Department budget Provide summary reports to Director Must be able to perform the essential functions of this position with or without reasonable accommodation Working Relationships: Able to collaborate cross-functionally with other teams in the company (E.g.., Legal, Safety, HR) Minimum Education: Bachelor's degree in risk management & insurance, finance, accounting, or business administration Preferred Education: Bachelor's degree in risk management & insurance, finance, accounting, or business administration Minimum Experience: 8-12 years in the risk management or insurance field working in a corporate risk department or as an insurance broker or consultant handling large accounts Preferred Experience: 8-12 years in the risk management or insurance field working in a corporate risk department or as an insurance broker or consultant handling large accounts Licenses/Certifications: CPCU, ARM or CRM preferred Soft Skills/Competencies: Excellent oral and written communication skills Strategic thinker Ability to foster teamwork and build collaborative relationships Strong interpersonal skills Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) Ability to work collaboratively with outside consultants and partners Able to drive outside consultants and partners to meet deliverable deadlines Travel: Limited travel required (5%) Hours & Conditions: Typically, Monday to Friday, 8+ hour days in an office setting, may be able to work 1 day from home with manager's approval. Physical Requirements: Minimal physical effort required, sitting / standing at computer for long periods of time. Ability to maneuver and lift up to 10 lbs. At EG America, it's important that our employees reflect the world we live in and the communities we serve. We celebrate our differences, so your unique background and skillset could bring a wonderful new perspective to our team. If you have a passion for delivering exceptional results, thrive in a fast-paced corporate environment, and bring experience in business management or related areas, we'd love to meet you - even if you don't meet every single requirement. Consistent with Massachusetts Pay Transparency Law, we're sharing the base salary range for this position. Final pay within this range will be based on your skills, experience, and qualifications. Base pay represents just one part of our total rewards approach. We're proud to offer a variety of financial and non-financial benefits that invest in your overall growth, well-being, and career journey.
    $104k-149k yearly est. 3d ago
  • Beauty Sales Director: Prestige Retail & Growth

    Ninjakitchen

    District manager job in Needham, MA

    A leading consumer products company is seeking a Senior Director of Beauty Sales to drive growth and profitability in their Beauty category. This role entails developing retail strategies, executing launches, and managing key retailer relationships. The ideal candidate has over 10 years of experience and a strong general-manager mindset. The position offers a salary range from $241,740 to $275,000 with various benefits including health insurance and retirement plans. #J-18808-Ljbffr
    $20k-51k yearly est. 5d ago
  • Senior Manager, Consulting

    Dana-Farber Cancer Institute 4.6company rating

    District manager job in Brookline, MA

    The Senior Consulting Manager supports large-scale transformations at Dana-Farber as well as planning and decision-making regarding the company's most critical business issues and strategic priorities. The Senior Consulting Manager employs a hypothesis-driven approach to planning, facilitates Institute leadership decisions on complex topics, provides in-depth analysis, and maintains project structure to drive large-scale organizational change. They will work on multiple highly complex, ambiguous projects simultaneously. May work independently or in partnership with Principal, Director and Senior Directors and may lead small project teams. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. Responsibilities Overall Drives large-scale organizational change Works on multiple Institute-wide, highly complex, ambiguous projects simultaneously Participates in the identification of value creation opportunities and implements planning structures to realize value Hypothesis-Driven Approach to Planning Applies a structured, hypothesis-driven approach to problem solving and using analytical tools and frameworks to develop solutions to complex business challenges Conducts analysis, research and projections for complex negotiations and strategic decisions; develops and implements systems to organize and analyze data Creates business cases for strategic programs and initiatives Leads ad hoc research and due diligence relating to new projects and initiatives; translates business and competitive intelligence research back into projects Articulates recommendations or options to support a definitive decision Transformation & Execution Creates project roadmaps and workplans that align with project vision and goals Tracks, reports on, and executes project workplans Identifies and escalates issues and risks Manages project management office functions including program management, tools and methodologies, roadmap development and management, risk mitigation, reporting, interdependency management, resource management, strategic communications, impact creation plan management, financial management, change management, and governance and stakeholder management Works with cross-functional teams to understand the impact of changes on different departments and ensure that transformation goals are aligned across the organization Collaboratively plans with anticipated new clinical partners Identifies and highlights likely business and financial impacts associated with program planning or expansion, as well as required implementation dependencies, issues, and risks to serve as input to prioritization and planning process Conducts impact analyses to assess Institutional/stakeholder readiness for change adoption and applies change management processes and tools to support adoption of change. Supports the design, development, delivery, and management of project/change related communications Stakeholder Management Works collaboratively with cross-functional teams and interacts independently with staff, mid-level, and executive leaders throughout the organization (including C-Suite) Builds and maintains consensus with stakeholders on project goals, critical issues, workplan, implications, recommendations, and implementation plan Develop and secure stakeholder commitment to recommendations and implement plans Maintains relationships with stakeholders and keeps them up to date on project status Consulting Infrastructure Collaboratively creates consulting frameworks and approaches that can be leveraged across projects and fit to purpose to accelerate speed to insights and results Collaboratively develops and defines project infrastructure (work plans, roadmaps, timelines, resources, milestones, KPIs, etc.); anticipates, identifies, manages and resolves risks to project status, milestones, timelines; develops and presents updates/metric reports to leadership Creates work products based on consulting best practices Utilizes and continues to improve and refine a standard set of strategy development, consulting, and business planning tools People Leadership Work collaboratively with department and organizational peers to ensure maximum performance by providing purpose, direction and motivation May lead small project teams Contributes to Planning and Consulting staff development, as well as internal departmental process and performance improvement Models and encourages high level of attention to detail and a commitment to producing high-quality results SUPERVISORY RESPONSIBILITIES: May provide training and guidance to others, including project team members. Qualifications Bachelor's degree required; relevant Master's degree strongly preferred (MBA, MPH, MHA, MSW). 5 years of professional work experience, including at least 3 years in strategic planning, business planning, and/or consulting, required. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Demonstrated ability to work closely and effectively with all levels of the organization Knowledge of large-scale transformations, strategic planning, and consulting practices, as well as experience within the healthcare field Excellent planning, project management, facilitation, and organizational skills, with the demonstrated ability to work on multiple concurrent projects simultaneously in a complex, deadline-driven environment Excellent written and oral communication skills with ability to deliver presentations to a wide variety of audiences -up to and including executive level and C-Suite executives Excellent problem-solving skills Role-model results-orientation, teamwork, communication, and interpersonal skills to other members of team Demonstrated ability to navigate complex and consensus driven environments to facilitate decision making Ability to effectively design and facilitate large meetings Ability to deal effectively with highly ambiguous and evolving situations while exhibiting calm presence to stakeholders and team members Pay Transparency Statement The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA) $143,800 - $165,000 At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are equally committed to diversifying our faculty and staff. Cancer knows no boundaries and when it comes to hiring the most dedicated and diverse professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. EEOC Poster #J-18808-Ljbffr
    $143.8k-165k yearly 5d ago
  • Assistant Store Manager

    Bootbarn, Inc. 4.2company rating

    District manager job in Natick, MA

    The Assistant Store Manager is an essential part of the store leadership team and is responsible for collaborating with the Store Manager to cultivate and maintain an environment that supports the Boot Barn Mission, Vision, and Values. The Assistant Store Manager plays an important role in upholding exceptional customer service, partner development and engagement, merchandising standards, store operations and attainment of store sales goals. The Assistant Store Manager will partner with the Store Manager and District Manager in pursuit of year-over-year increases and improved processes and productivity. Boot Barn is where community comes first. We thrive on togetherness, collaboration, and belonging. We build each other up, listen intently, and implement out-of-the-box ideas. We celebrate new innovations, congratulate one another's achievements, and most importantly support each other. At Boot Barn, we work together to make a positive impact on the world around us, and by working collectively with encouragement, we consider ourselves "Partners." With the values of the West guiding us, Boot Barn celebrates heritage, welcomes all, and values each unique Partner within our Boot Barn community. Our vision is to offer everyone a piece of the American spirit -- one handshake at a time. ASSISTANT STORE MANAGER DUTIES Lead partners to foster a service & selling culture and exceed overall expectations to build long-standing customer relationships. Review goals with partners, providing consistent and timely coaching, actionable feedback, and recognition of excellence. Lead by example, being present on the sales floor during peak business hours. Implement and maintain an environment of continuous learning and assist with partner training plans to improve store performance results across both operational and merchandising areas. Develop individual team members to meet various career goals within in the company. Collaborate with the Store Manager to adapt to changing business needs and procedures; adjust store schedule as needed, implement operational directives, train operational staff on new policies and procedures, and communicate with all appropriate District, Region and Store Support Center partners as needed. Assess and communicate localized customers' needs to Store Manager. Collaborate with the Store Manager to plan and execute successful volume driving events that involve outreach to the local community/market Lead and coach associates in building customer engagement through the Boot Barn Credit Card and B Rewarded Loyalty Programs. Provide accountability for achieving individual and team goals. Ensure appropriate merchandise stock levels, merchandise adjacencies and presentations, signing and assortments to meet the needs of your customer along with adhering to all Company visual presentation guidelines. Accountable for markdown compliance and execution. Ensure product receipts are processed accurately and in a timely manner. Partner with Store Manager on inventory shrink plans and act as key driver of this strategy with store team. Maintain personal knowledge in across all product categories (western boots, work boots, denim, hats and add-ons) and coach and train partners in these areas. Complete all opening and closing procedures to company standards and comply with the company's Time and Attendance policy and procedures. Adhere to and enforce all local, federal and state laws in addition to Company policies, procedures, and practices. Possess well-developed business acumen and understands all aspects of the store's operations. Demonstrate high degree of professionalism in communication, attitude and teamwork with customers, team members, corporate partners and vendors. Additionally, demonstrate high level of quality work, attendance and appearance. Additional duties as assigned by District Manager or Store Support Center partners. QUALIFICATIONS Associate's Degree and/or 2 to 4 years of experience in retail store management Experience managing direct reports and leading teams in a selling environment. Strong organizational and time management skills with the ability to manage multiple priorities. Strong communication, customer service, time management and organizational skills. Availability to work a variety of shifts to meet business needs including nights, weekends and holidays. Flexibility with scheduling and willing to work extended hours when necessary. Up to 15% travel to support local stores, as needed. COMPETENCIES Customer Centric/Sales Driven -- Assesses customer experience within the store and promotes a culture of customer engagement. Is attentive to customers and understands their needs, offers products that are aligned with the consumers' expectations. Continually searches for ways to improve customer service. Ensure Effective Communication - Listens carefully and attentively to others' opinions and ideas. Communicates information clearly, concisely, and professionally. Establish Trust - Follows through on commitments. Is honest and direct with others. Promotes a culture of respect for, commitment to, and compliance with Company values, beliefs, and standards. Ensures the protection of confidential information. Humble Leadership - Ensures that the needs of store partners and customers are met. Provides team with encouragement and motivation, timely coaching and feedback, and opportunities for continued development and advancement. Exhibits a calm confidence without ego and sets the standards of service and building community. Expert Knowledge - Exhibits experience and expertise in all aspects of the business: industry and sales acumen, products and fit, and the local and Western community. PARTNER BENEFITS & ADDITIONAL COMPENSATION OPPORTUNITIES Competitive hourly rate*($18.00 - $21.00) plus selling incentives (SPIFFS) and monthly store sales bonus opportunity. Merchandise discount: 50% off of Exclusive Brands and 40% off of third-party brands. Paid Time Off plan for year-round Boot Barn Partners. Medical, Dental, Vision and Life Insurance. 401(k) plan with generous company matching. Flexible schedules and work/life balance. Opportunities for growth at every level -- we are opening 50+ new stores each year. Compensation varies based on geography, skills, experience, and tenure For eligible Boot Barn Partners PHYSICAL DEMANDS & WORK ENVIRONMENT In general, the following physical demands are representative of those that must be met by a Partner to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job. Standing, walking, and squatting more than fifty percent of the work shift. Bending, stooping, kneeling and squatting occasionally throughout scheduled shifts. Ability to use a ladder and/or step stool occasionally. Required to lift, move and carry up to 40 pounds. Ability to read, count and write to accurately complete all documentation and reports. Must be able to see, hear and speak in order to communicate with partners and customers. Specific vision abilities include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Manual dexterity required using hands to finger; handle, feel and type; reach with hands and arms. [ ] Sedentary: Limited activity, no lifting, limited walking [ ] Light: Office work, some lifting, bending, stooping or kneeling, walking [ X ] Moderate: Mostly standing, walking, bending, frequent lifting [ ] Arduous: Heavy lifting, bending, crawling, climbing In general, the following conditions of the work environment are representative of those that a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job within the environment. * The workspace is clean, orderly, properly lighted and ventilated with the proper safety compliance. * Noise levels are considered moderate. Boot Barn, Inc. reserves the right to make exceptions to modify or eliminate this document or its content. This document supersedes all previous policies, procedures or guidelines pertaining to this subject. Our core value of community bands us together in supportive and inclusive ways to drive our collective success. Boot Barn provides equal employment opportunity to all applicants and partners without regard to race, color, religion, sex, sexual orientation, age, national or ethnic origin, veteran or military status, disability, as well as any other protected status under the law. Americans with Disabilities Act (ADA) - Boot Barn will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required by applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Boot Barn Store or Distribution Center or reach out to Human Resources at **************, Option 4. California Privacy Notice
    $18-21 hourly 4d ago
  • Assistant Manager

    Carrols Restaurant Group, Inc. 3.9company rating

    District manager job in North Andover, MA

    Carrols LLC is the largest Burger King Franchise. We own and operate over 800 Burger King Restaurants. We've been in the burger business for over 55 years so we know a little bit about success. We're all about finding talented folks and giving them the tools and the knowledge to make it to the top. SUPERIOR BENEFITS...COMPETITIVE SALARIES...ADVANCEMENT OPPORTUNITY! If you're ready for a job that sizzles with potential, you're ready for Burger King! While managing a million-plus dollar-a-year restaurant, you will develop business disciplines in Accounting, Human Resources, Training, Marketing, Sales Building, and Cost Controls. We realize that in order for our managers to be successful in an ever-changing business environment, we must devote time, effort, and commitment to their on-going development needs. The Carrols Management Development Program is the best in the business. The program is well defined, comprehensive, and always on the cutting-edge of new learning initiatives. Our outstanding benefit package includes, life, medical, dental, and vision insurance, short-term and long-term disability insurance, flexible spending plan, company matched 401(k), quarterly bonus program, paid vacation time, personal days, clothing allowance, tuition assistance and much more. Essential Job Requirements: Ability to work a 50 hour work week which will include nights, weekends and some holidays. High school diploma or equivalent Basic Computer Skills Valid Driver's License and Personal Transportation Out-going Personality Job Responsibilities: Direct, control and coordinate subordinates to deliver quality product to our guests in the most efficient and friendly way possible. Inventory Management Bank Deposits Training Performance appraisals Maintain a safe work environment for all employees and guests Other duties as assigned The restaurant is only the beginning. A commitment to do the best job possible, regardless of the task, is evident throughout our organization. We offer real career opportunities. If you are motivated and want to test your potential, Carrols is the perfect place for you. If this sounds like you, and would like to be part of a great team and work with people who care, please submit your resume today. Carrols LLC is an Equal Opportunity Employer Starting Pay: $18.00 - $19.00
    $18-19 hourly 4d ago
  • Store Director--Massachusetts

    Randalls 4.1company rating

    District manager job in Boston, MA

    Job Description Purpose The Store Director's purpose is to efficiently manage the operations of the store by developing and implementing strategies in achieving maximum sales and earnings while coaching/training/developing associates in order to maximize effectiveness. Job Responsibilities and Accountabilities Manages the overall proficient operation of the store and assists in the company's plan to increase store sales, profits, and service levels Leads, directs, coaches and assist associates throughout the store in performing their duties Works with and through team to follow and enforce company standards for friendly, prompt and courteous customer service Works with Assistant Store Director and Department Managers to strategize in achieving weekly sales and earnings objectives Develops associates by teaching/coaching/mentoring and training Organizes and plans for current and long-term goals Readily adapts in response to customer needs, to changes in schedules, and work priorities Bring a broader perspective on how the business works outside of the industry and applies the business knowledge to maximize sales Readily understands and utilizes P&L, sales, purchases, labor and cost reporting to impact results Job Requirements Relevant Experience, Education, Certification, Knowledge, Skills and Abilities Experience as an Assistant Store Director preferred College Degree preferred Requires a thorough understanding of store operations Ability to work varying shifts and days of the week (may include evenings, weekends, early morning or late shifts) Ability to stand and walk for long periods of time, reach, lift, stack and maneuver objects of varying dimensions and weights up to approximately 55 lbs., push and pull fully loaded hand trucks and pallet jacks. Manual dexterity and good eye‑hand coordination are necessary. Requires the physical ability to be able to cover for various positions throughout the store as required. Pay Transparency: Starting rates will be no less than the local minimum wage and may vary based on things like location, experience, qualifications, and the terms of any applicable collective bargaining agreement. Candidates with unique qualifications may be considered for compensation above this range. Dependent on length of service, hours worked, any applicable collective bargaining agreement and/or Company policy, benefits may include medical, dental, vision, disability and life insurance, sick pay, PTO/Vacation pay, paid holidays and retirement benefits (pension and/or 401(k) eligibility). This is an entry level position with advancement opportunity. Applications are accepted on an on‑going basis. Job Info Location: 33 KILMARNOCK ST, BOSTON, MA, 02215, US #J-18808-Ljbffr
    $37k-61k yearly est. 4d ago
  • District Manager - Wireless Retail Ops Lead & Coach

    DSI Systems Inc. 4.0company rating

    District manager job in Boston, MA

    A growing technology solutions provider is seeking a District Manager to oversee Retail Support Specialists across Boston, MA. In this leadership role, you will drive operational excellence and enhance customer experiences within AT&T retail locations. Ideal candidates should have over 3 years of experience in a leadership position, particularly in retail or customer service, and strong communication skills. The position offers a competitive salary of $100,000 and extensive benefits including health insurance and a 401k plan. #J-18808-Ljbffr
    $100k yearly 3d ago
  • ServiceNow Delivery Lead Manager

    Accenture 4.7company rating

    District manager job in Boston, MA

    We Are: A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career! The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale. Learn more about ServiceNow at Accenture Here You Are: A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment. * An experienced ServiceNow developer. * You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients. * You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings. * You are someone that is process oriented and prefers order over chaos. * You are comfortable asking for help from peers and Subject Matter Experts * Strong background working with Enterprise Software companies and/or Consulting companies. The Work: * Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes. * Manage all aspects of project delivery and solution delivery * Lead and manage the implementation project team * Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports * Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress * Drive the continuous improvements of our implementation methodology and service offerings based on client experiences * Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments * Strong background working with Enterprise Software companies and/or Consulting companies * Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems * As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities. Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Qualification Basic Qualifications * Minimum 5 Years' knowledge and experience working with or implementing ServiceNow * Minimum 3 Years' experience in JavaScript or related application development * Completed Certification - ServiceNow Certified System Administrator (CSA) * Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications * Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience) Bonus Points if you have * PMP or CSM certification * Strong interpersonal skills, customer centric attitude * Proven team player and team builder * Strong organizational and analytical skills * Familiarity with SaaS deployments and its supporting architecture * A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management * ITIL V3 or V4 Foundations Certification preferred Professional Skill Requirements * Proven ability to build, manage and foster a team-oriented environment * Proven ability to work creatively and analytically in a problem-solving environment * Desire to work in an information systems environment. * Excellent communication (written and oral) and interpersonal skills. * Excellent leadership and management skills. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. Role Location Annual Salary Range California $94,400 to $266,300 Cleveland $87,400 to $213,000 Colorado $94,400 to $230,000 District of Columbia $100,500 to $245,000 Illinois $87,400 to $230,000 Maryland $94,400 to $230,000 Massachusetts $94,400 to $245,000 Minnesota $94,400 to $230,000 New York/New Jersey $87,400 to $266,300 Washington $100,500 to $245,000 #LI-NA-FY25 Locations
    $100.5k-245k yearly 2d ago

Learn more about district manager jobs

How much does a district manager earn in Brockton, MA?

The average district manager in Brockton, MA earns between $73,000 and $184,000 annually. This compares to the national average district manager range of $63,000 to $146,000.

Average district manager salary in Brockton, MA

$116,000
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