District managers oversee the operations of a group of stores or areas covered by the assigned district. They are responsible for ensuring that the sales, marketing, quality control, and people management of their community align with the company's direction. They review the district's financial statement, draft ways to improve the district's key metrics, and mitigate any challenges that may come their way. They are also responsible for hiring store or area managers and training them to ensure that they will be significant contributors to the organization.

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District Manager Responsibilities

Here are examples of responsibilities from real district manager resumes representing typical tasks they are likely to perform in their roles.

  • Lead charge to get Erie branch ISO [] certify.
  • Manage store location and fill ADM duties when necessary.
  • Hire, develop, and manage depot sales staff; promote consulting, training and administration.
  • Assist in managing contract delivery drivers to ensure that all routes are covered and newspapers are delivered on time.
  • Manage shipping, receiving, material handling, refuse returns, sortation departments, forklift, PTL, and calendar operations.
  • Monitor and manage sales activity using company specific CRM.
  • Provide oversight and mentoring in the areas of staffing, performance management, merit reviews, and relate human resources issues.
  • DOT, local, state and federal requirements.
  • Ensure all employees work in compliance of all JCAHO and OSHA regulations.
  • Charge with directing all sales and marketing activities throughout the Mid-Atlantic region.
  • Champion district's drive toward successful AIB (food safety) and ISO certifications.
  • Develop partnerships with both small businesses and CPA firms to generate referrals to help grow sales.
  • Fred has the abilities, business acumen, and passion to excel in the DSM position.
  • Maintain accurate records of the vendors and provide weekly communications to the market patrons through Facebook and email.
  • Identify and develop core talent that include stewardship of talent management reviews at the DSM and account manager levels.

District Manager Job Description

Perhaps the hardest question to answer when deciding on a career as a district manager is "should I become a district manager?" You might find this info to be helpful. When compared to other jobs, district manager careers are projected to have a growth rate described as "as fast as average" at 6% from 2018 through 2028. This is in accordance with the Bureau of Labor Statistics. What's more, is that the projected number of opportunities that are predicted to become available for a district manager by 2028 is 150,600.

On average, the district manager annual salary is $96,909 per year, which translates to $46.59 an hour. Generally speaking, district managers earn anywhere from $63,000 to $146,000 a year, which means that the top-earning district managers make $87,000 more than the ones at the lower end of the spectrum.

It's hard work to become a district manager, but even the most dedicated employees consider switching careers from time to time. Whether you're interested in a more challenging position or just looking for a fresh start, we've compiled extensive information on becoming an operations manager, district, sales and operations manager, branch operations manager, and regional general manager.

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12 District Manager Resume Examples

District Manager Skills and Personality Traits

We calculated that 21% of District Managers are proficient in Customer Service, Multi-Unit, and Customer Satisfaction. They’re also known for soft skills such as Management skills, Problem-solving skills, and Time-management skills.

We break down the percentage of District Managers that have these skills listed on their resume here:

  • Customer Service, 21%

    Oversee business operations, including customer service, sales, strategic planning, policy development, financial administration and inventory control.

  • Multi-Unit, 7%

    Direct all aspects of Multi-Unit district operation including internal and external customer service and loss prevention.

  • Customer Satisfaction, 5%

    Managed all facets of the district with accountability for timely delivery of parcels therein ensuring customer satisfaction and volume growth.

  • Payroll, 5%

    Utilized consultative sales strategy to identify gaps in employees existing payroll and human resource procedures and customized solutions to streamline efficiency.

  • Financial Performance, 5%

    Directed internal and external customer service, prepared and delivered sales presentations, prepared annual budgets and monitored monthly financial performance.

  • Performance Management, 4%

    Lead independent distributor performance and accountability including performance management of the distributors leveraging the BDS - (Business Development System).

Most district managers list "customer service," "multi-unit," and "customer satisfaction" as skills on their resumes. We go into more details on the most important district manager responsibilities here:

  • Arguably the most important personality trait for a district manager to have happens to be management skills. An example from a resume said this about the skill, "top executives must shape and direct the operations of an organization" Additionally, other resumes have pointed out that district managers can use management skills to "recruited dm for central nj and management candidates within the northeast through effective network efforts, for top talent. "
  • Another trait important for fulfilling district manager duties is problem-solving skills. According to a district manager resume, "top executives need to identify and resolve issues within an organization." Here's an example of how district managers are able to utilize problem-solving skills: "work directly with human resource and loss prevention business partners in investigation processes and resolution. "
  • District managers are also known for time-management skills, which can be critical when it comes to performing their duties. An example of why this skill is important is shown by this snippet that we found in a district manager resume: "top executives do many tasks at the same time, typically under their own direction, to ensure that their work gets done and that they meet their goals." We also found this resume example that details how this skill is put to the test: "handled payroll and paid all representatives correctly and on time every week. "
  • A district manager responsibilities sometimes require "leadership skills." The responsibilities that rely on this skills are shown by this resume excerpt: "top executives must be able to lead an organization successfully by coordinating policies, people, and resources." This resume example shows how this skill is used by district managers: "appointed to a dm leadership committee; provided a field perspective on proposed initiatives or programs. "
  • As part of the district manager description, you might find that one of the skills that might be helpful to the job is "communication skills." A district manager resume included this snippet: "top executives must be able to communicate clearly and persuasively" This skill could be useful in this scenario: "coached several store managers with public speaking, presentation, and communications skills resulting in promotions to dm. "
  • See the full list of district manager skills.

    After discovering the most helpful skills, we moved onto what kind of education might be helpful in becoming a district manager. We found that 66.3% of district managers have graduated with a bachelor's degree and 6.9% of people in this position have earned their master's degrees. While most district managers have a college degree, you may find it's also true that generally it's possible to be successful in this career with only a high school degree. In fact, our research shows that one out of every seven district managers were not college graduates.

    The district managers who went onto college to earn a more in-depth education generally studied business and marketing, while a small population of district managers studied management and communication.

    Once you're ready to become a district manager, you should explore the companies that typically hire district managers. According to district manager resumes that we searched through, district managers are hired the most by Domino's Pizza, ADP, and Jack in the Box. Currently, Domino's Pizza has 100 district manager job openings, while there are 80 at ADP and 56 at Jack in the Box.

    But if you're interested in companies where you might earn a high salary, district managers tend to earn the biggest salaries at Regeneron, Pure Storage, and Crown Castle International. Take Regeneron for example. The median district manager salary is $152,451. At Pure Storage, district managers earn an average of $139,022, while the average at Crown Castle International is $138,392. You should take into consideration how difficult it might be to secure a job with one of these companies.

    View more details on district manager salaries across the United States.

    If you earned a degree from the top 100 educational institutions in the United States, you might want to take a look at ADP, Amazon, and AT&T.; These three companies have hired a significant number of district managers from these institutions.

    In general, district managers fulfill roles in the hospitality and retail industries. While employment numbers are high in those industries, the district manager annual salary is the highest in the pharmaceutical industry with $119,906 as the average salary. Meanwhile, the telecommunication and retail industries pay $99,173 and $95,973 respectively. This means that district managers who are employed in the pharmaceutical industry make 14.5% more than district managers who work in the hospitality Industry.

    The three companies that hire the most prestigious district managers are:

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    What Operations Manager, Districts Do

    A district operations manager is a managerial professional who manages the daily operations of stores within the assigned district as well as provides support to managers in ensuring quality and budget performance. The district operations manager must work with the store management to create and implement action plans to address deficiencies discovered during a store audit. They are required to evaluate areas of operational concern and provide support during the implementation of solutions. District operations managers must also create a cooperative environment between operations and sales departments to motivate all employees to enhance customer service.

    We looked at the average district manager annual salary and compared it with the average of an operations manager, district. Generally speaking, operations managers, district receive $15,335 lower pay than district managers per year.

    Even though district managers and operations managers, district have vast differences in their careers, a few of the skills required to do both jobs are similar. For example, both careers require customer satisfaction, payroll, and financial performance in the day-to-day roles.

    There are some key differences in responsibilities as well. For example, a district manager responsibilities require skills like "customer service," "multi-unit," "work ethic," and "sales training." Meanwhile a typical operations manager, district has skills in areas such as "oversight," "team training," "safety program," and "logistics." This difference in skills reveals how truly different these two careers really are.

    Operations managers, district receive the highest salaries in the retail industry coming in with an average yearly salary of $87,812. But district managers are paid more in the pharmaceutical industry with an average salary of $119,906.

    Operations managers, district tend to reach similar levels of education than district managers. In fact, operations managers, district are 0.2% less likely to graduate with a Master's Degree and 0.0% less likely to have a Doctoral Degree.

    What Are The Duties Of a Sales And Operations Manager?

    A sales operations manager is a professional who supports a company's sales and marketing teams by optimizing a tool often collectively known as Customer Relationship Management (CRM). Sales operations managers must serve as a liaison between the teams and the upper management while training staff members on new technology and software. They create reports that are used by salespeople and sales managers to help them in sales decision making. They also determine customer outreach methods with the marketing team.

    The next role we're going to look at is the sales and operations manager profession. Typically, this position earns a higher pay. In fact, they earn a $6,204 higher salary than district managers per year.

    While the salary may be different for these job positions, there is one similarity and that's a few of the skills needed to perform certain duties. We used info from lots of resumes to find that both district managers and sales and operations managers are known to have skills such as "customer service," "customer satisfaction," and "payroll. "

    But both careers also use different skills, according to real district manager resumes. While district manager responsibilities can utilize skills like "multi-unit," "financial performance," "performance management," and "work ethic," some sales and operations managers use skills like "sales operations," "salesforce," "crm," and "sales process."

    On average, sales and operations managers earn a higher salary than district managers. There are industries that support higher salaries in each profession respectively. Interestingly enough, sales and operations managers earn the most pay in the technology industry with an average salary of $115,157. Whereas, district managers have higher paychecks in the pharmaceutical industry where they earn an average of $119,906.

    On the topic of education, sales and operations managers earn similar levels of education than district managers. In general, they're 2.0% more likely to graduate with a Master's Degree and 0.0% less likely to earn a Doctoral Degree.

    How a Branch Operations Manager Compares

    A branch operations manager is in charge of supervising and overseeing the operations of a store or business, ensuring smooth workflow and efficiency. Their responsibilities typically revolve around managing schedules and budgets, delegating tasks, setting monthly goals and objectives, liaising with clients, and assessing workforce performance. They must also resolve issues and perform clerical duties such as preparing progress and sales reports, handling calls and correspondence, and processing documentation. Furthermore, as a branch operations manager, it is essential to encourage and lead employees to reach goals, all while implementing the company's policies and regulations.

    Let's now take a look at the branch operations manager profession. On average, these workers make lower salaries than district managers with a $41,459 difference per year.

    Using district managers and branch operations managers resumes, we found that both professions have similar skills such as "customer satisfaction," "payroll," and "performance management," but the other skills required are very different.

    Some important key differences between the two careers are a few of the skills necessary to fulfill responsibilities. Some examples from district manager resumes include skills like "customer service," "multi-unit," "financial performance," and "work ethic," whereas a branch operations manager might be skilled in "security procedures," "home health," "performance appraisals," and "operational procedures. "

    Interestingly enough, branch operations managers earn the most pay in the manufacturing industry, where they command an average salary of $57,786. As mentioned previously, district managers highest annual salary comes from the pharmaceutical industry with an average salary of $119,906.

    Branch operations managers are known to earn similar educational levels when compared to district managers. Additionally, they're 1.8% more likely to graduate with a Master's Degree, and 0.3% more likely to earn a Doctoral Degree.

    Description Of a Regional General Manager

    Regional General Managers are assigned to lead company operations in a specific region. Their assignments are based on their skills or company needs. They handle the performance of company stores, outlets, or offices in their assigned region. Regional General Managers need to have some experience related to their area of assignment or at least be familiar with it. This would help them acclimate to the business landscape in the area. This would also help them in creating business strategies that cater to the regional context. They are expected to have high business acumen and to be strategic decision-makers.

    Regional general managers tend to earn a lower pay than district managers by about $18,268 per year.

    While their salaries may vary, district managers and regional general managers both use similar skills to perform their jobs. Resumes from both professions include skills like "customer service," "customer satisfaction," and "payroll. "

    Even though a few skill sets overlap, there are some differences that are important to note. For one, a district manager might have more use for skills like "multi-unit," "work ethic," "store management," and "sales training." Meanwhile, some regional general managers might include skills like "osha," "employee development," "oversight," and "client satisfaction" on their resume.

    Regional general managers earn a higher salary in the government industry with an average of $93,984. Whereas, district managers earn the highest salary in the pharmaceutical industry.

    In general, regional general managers reach similar levels of education when compared to district managers resumes. Regional general managers are 2.4% more likely to earn their Master's Degree and 0.0% more likely to graduate with a Doctoral Degree.