District training manager job description

**Why Join Us?**

Do you enjoy hiring and developing a phenomenal team? Are you passionate about taking care of customers? You will love our fun and dynamic company culture without the retail hours! We want a high-energy and creative leader that brings awesome multi-unit skills and is ready to join our fast-growing Extra Space family. Since 2016 we have been a part of the S&P 500 and lead the self-storage industry in more ways than one. By developing and guiding your talented team members across multiple stores, you will be able to meet the needs of our customers and impact growth across Extra Space Storage. As a District Manager in Training, you will start learning the business and meeting the needs of our customers. As you progress in your training, you will have the opportunity to grow into a District Manager role where you will guide your talented team members across multiple stores and impact growth.

"Our people are the lifeblood of Extra Space." -Joe Margolis, CEO of Extra Space Storage.

**Qualifications**

*Willingness and ability to relocate to an assigned district upon completion of training.

3+ years of store and/or multi-unit operations experience in one or more of the following: retail, restaurant, hotel, leasing, rental, or other customer service operation. Exceptional leadership, interpersonal, communication and problem-solving skills. Bachelor's degree preferred.

**Leadership**

+ Passion for hiring, developing, and retaining top talent to deliver legendary customer experiences.

+ Solicits customer feedback and follows up on customer service issues.

+ Partner effectively with team members and other leaders to achieve goals and successfully implement business initiatives. Serve as a resource to provide expertise on various operational and customer-related items.

+ Learn about the market(s) in which you work and train in by developing district-level strategies to achieve goals specific to each store's unique strengths and opportunities.

**Essential Duties / Skills to Learn as a DMIT**

+ Management of rental rates, discounts, Customer Protection Plan and other income sources.

+ Watch controllable expenses to provide the highest R.O.I. for each store.

+ Performs semi-annual audits and facility checklists, submits findings to division office and ensures follow up on any necessary action.

+ Utilizes management information tools and analyzes financial reports / P&L; addresses trends and issues in district performance.

+ Access external resources to support district-wide operations and to execute district and regional initiatives such as human resources, revenue management, procurement, finance, and marketing.

**If you are a current Extra Space employee, please apply through the "Find Internal Career Openings" in Workday.**

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

**Welcome to Ross Stores, Inc\., where our differences make us stronger...** At Ross and dd's, inclusion is a way of life\. We care about our Associates and the communities we serve and we value their differences\. We are committed to building diverse teams and an inclusive culture\. We respect and celebrate the diversity of backgrounds, identities, and ideas of those who work and shop with us\. Come join us as we continue our diversity, equality and inclusion journey\!
**GENERAL PURPOSE:**

Accountable for all phases of district operations\. Manages and controls the operation of an assigned district to ensure consistency with Company standards and expectations\. Responsible for conducting Store Visits focused on people, customer service, store contribution, and adherence to shrink reduction initiatives\. This includes the administration, tracking and follow\-up for all visits\. Ensures all Company standards and best practices are executed with excellence in all assigned locations\. Leverage all available data to understand, problem solve and proactively support business trends\. Provides leadership and guidance to stores in order to ensure that district sales and profit goals are achieved while meeting Customer Service goals\. Responsible for recruiting, training and developing store management teams\.

**ESSENTIAL FUNCTIONS:**

**Great/Exceptional People**

+ Recruit and select highly talented people and build succession plans designed to meet Brand and Company growth goals\. Collaborate with peers to develop a company\-wide talent pipeline\.
+ Ensure consistent application of performance management practices including but not limited to annual performance appraisals, progressive counseling activities and development plans\.
+ Ensures compliance of Ross HR policies and procedures\.
+ Handles Employee Relations issues, ensuring partnership with HR and LP organizations\.
+ Maintains adherence to Company safety policies and ensures the safety of Associates and Customers\.

**True Customer Service**

+ Serves as a point of contact for Customer Service issues in the District\.
+ Responds quickly and effectively to all Customer inquiries\.
+ Ensures that an excellent level of Customer Service is provided in all assigned locations\.

**Drive Contribution**

+ Responsible for the management of and continuous monitoring of all actual expenditures to be within budget\.
+ Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends\.
+ Ensures a safe, accident\-free environment for all Customers and Associates\. Maintains compliance to all state, local and federal regulations\.

**Reduce Shrink**

+ Demonstrates and drives Loss Prevention initiatives and awareness programs\.
+ Meets Company shrink goals\.

**Deliver the Treasure/Dealz**

+ Ensures proper merchandising presentation and organization by adhering to the Company's merchandising philosophy and processes\.
+ Assesses and escalates any inventory level discrepancies\.

**COMPETENCIES:**

+ Manages Work Processes
+ Business Acumen
+ Plans, Aligns & Prioritizes
+ Builds Talent
+ Collaborates
+ Leading by Example
+ Communicates Effectively
+ Ensures Accountability & Execution

**QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:**

+ Excellent verbal and written communication skills
+ Proven ability to adapt quickly to ambiguity and allocate time to execute multiple tasks and changing priorities
+ High School Degree or equivalent required, bachelor's degree in related field preferred
+ 5 or more years of retail management or operations experience
+ Valid Driver's License required
+ Travel required
+ Proficiency with Microsoft Office Suite

**PHYSICAL REQUIREMENTS/ADA:**

Job requires ability to work in an office environment, primarily on a computer\.

Requires sitting, standing, walking, hearing, talking on the telephone, attending in\-person meetings, typing, and working with paper/files, etc\.

Consistent timeliness and regular attendance\.

Vision requirements: Ability to see information in print and/or electronically\.

Ability to spend up to 100% of working time standing, walking and moving around the store\.

Ability to occasionally bend at the waist, squat, kneel, climb, carry, reach, and stoop\.

Ability to occasionally push, pull and lift and carry up to 20lbs\.

**SUPERVISORY RESPONSIBILITIES:**

Store Managers

**DISCLAIMER**

This job description is a summary of the primary duties and responsibilities of the job and position\. It is not intended to be a comprehensive or all\-inclusive listing of duties and responsibilities\. Contents are subject to change at management's discretion\.

Ross is an equal employment opportunity employer\. We consider individuals for employment or promotion according to their skills, abilities and experience\. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce\. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex \(which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding\), veteran status, military status, marital or registered domestic partnership status, medical condition \(including cancer or genetic characteristics\), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws\.

District Manager in Training - VPO 448 in Augusta, GA at Advance Auto Parts

Date Posted:10/14/2022

Apply ({{ apply Url }}) Not ready to Apply?

Career Snapshot

+ Employee Type:

Full-Time

+ Location:

Augusta, GA

+ Career Type:

Field Sales and Service

+ Date Posted:

10/14/2022

About Us

At Advance Auto Parts we have a passion for YES. Each day we are motivated by a passion to help our Customers. We have a commitment to advance the lives of our fellow Team Members, Customers, and the Communities where we live and work.

When you join our team, you become one of more of over 70,000 knowledgeable and experienced Team Members who are committed to providing outstanding customer service to our customers, communities and each other every day.

With over 5,100 stores in the United States, Canada, Puerto Rico and Virgin Islands, we are a leading automotive aftermarket parts provider. With opportunities ranging from our front lines in our Stores to our Distribution Centers to our Corporate Support Center and our rapidly growing Professional Business, we have the career for you. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.

Career DescriptionJob Description

Key Duties and Responsibilities

+ The District Manager-in-Training is responsible for working with the District Manager to manage all facets of the assigned area:

+ Effectively lead and grow all facets of the business (people, sales, product and profit); ensure alignment with company strategies and values

+ Ensure that priorities are set for stores to achieve high Team Member calibration and customer traction scores, and exceed financial targets

+ Assist in directing compliance of managers and Team Members with established company policies, procedures, and standards such as safekeeping of company funds, property and personnel and grievance practices, and safety and environmental codes and ordinances

+ Assist in maintaining a customer-friendly, quality image of assigned facilities

+ Review and analyze operational records and reports of General Managers to project sales and to determine store profitability and other business related measures to strengthen and sharpen business acumen

+ Analyze marketing potential of new and existing store locations and recommend additional sites or deletion of existing stores

+ Select, train, develop and evaluate General Manager performance in a manner that is inspiring, results in high performance and low turnover of successful General Managers

+ Ensure management team values diversity and supports a fair and respectful environment for both

+ Team Members and customers; including high performance, recognition, candid feedback and rewards for performance exists on their team

+ Use Regional Staff members within assigned Region as resources to broaden education in the areas of

+ Human resources, Risk Services, Commercial Sales, and Training

+ Demonstrate an eagerness to be a team player and assist in other functions as assigned by Region and Area leaders and as needed

Essential Job Skills Necessary for Success as a District Manager-in-Training

+ Working knowledge of automotive systems preferred

+ Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and upper management

+ Use Microsoft software effectively (Word, Excel required - PowerPoint preferred)

+ Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals

+ Perform calculations such as Gross Margin and understand financial documents, such as Profit and Loss Statements (P&L), invoices, etc.

+ Ability to fully understand all facets of the business and excel in an integrated operating model (including DIY, Commercial, PDQ and Hub operations)

+ Define problems, collect information, establish facts, draw valid conclusions and effectively resolve issues independently

+ Think strategically, analyze issues and options, and effectively manage and facilitate change

+ Effectively delegate and supervise projects to ensure timely and quality execution

+ Ability to work an assortment of days, evenings, and weekends as needed

Prior Experiences that Set a District Manager-in-Training up for Success

+ 3-5 years experience managing a team of 10 - 20 General Managers who supervise from 10 - 30 Team Members in a fast-paced and highly dynamic retail environment

+ Proven track record in meeting sales and gross margin targets in a multi-unit environment

+ Successful experience managing profitability; proven financial and business acumen

Education

+ High school diploma or general education degree (GED), Bachelor's degree in business or a related area preferred

Certificates, Licenses, Registrations

+ Must have a valid driver's license

+ ASE certification preferred, but not required

Physical DemandsThe physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the Team Member is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The Team Member must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work EnvironmentThe work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Team Member is occasionally exposed to wet and/or humid conditions; moving mechanical parts; high, precarious places; toxic or caustic chemicals; outside weather conditions; extreme cold; extreme heat; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate.

AAPRTL