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Head of DeFi
Particula
Remote division head job
Particula is the prime ratings provider for digital assets, now bringing trusted, data-driven ratings on-chain. As DeFi matures and converges with TradFi, we're building the rails that help institutions, protocols, and builders use ratings to unlock safer, more efficient capital flows.
We're hiring a Head of DeFi to lead our on-chain strategy - shaping the product, technical integrations, and go-to-market with leading ecosystems and protocols. If you have a strong DeFi network, a track record of building and shipping in crypto, and the ability to bridge TradFi and DeFi, this role offers the chance to define how ratings become a foundational primitive for the on-chain economy.
Tasks
Own the end-to-end DeFi strategy for bringing Particula's ratings on-chain: architecture, product roadmap, integration pipeline, revenue models, commercialization, and market positioning.
Design on-chain product primitives that make ratings composable across protocols, chains, and ecosystems.
Oversee cross-chain rating infrastructure design, strategy, protocol integration roadmap, institutional partnerships (L1/L2s, oracles, lending markets, custodians), security frameworks, and multi-chain operational reliability.
Coordinate with protocol engineering teams on rating consumer interface implementation and smart contract integration patterns.
Partner with BD to source, structure, negotiate, and close strategic partnerships; establish joint GTMs with ecosystems, infrastructure providers, and protocols.
Navigate governance forums, technical working groups, and standards bodies to drive adoption and ecosystem alignment.
Define and validate business cases for ratings usage (pricing, risk parameters, collateral eligibility, governance automation, compliance tooling) to drive revenue growth.
Own market intelligence: track ecosystem evolution, regulatory dynamics, protocol trends, and risk developments to inform strategic priorities.
Collaborate with engineering to ship secure, production-grade smart contracts and robust APIs; set engineering standards for gas efficiency, data freshness, reliability, auditability, and SLAs.
Manage integration lifecycle from technical design through audit completion to mainnet deployment; coordinate audit processes and security configuration.
Represent Particula publicly: conferences, governance forums, ecosystem calls, and thought leadership.
Build and mentor a high-performing team across product, solutions engineering, and partnerships; drive technical decisions and guide the team on protocol mechanics, security patterns, and integration architecture.
Requirements
5+ years in crypto/DeFi with a deep, active network across protocols, L1/L2s, oracles, market makers, asset managers, and infrastructure providers.
Proven track record shipping technical DeFi products: smart contracts (Solidity/Vyper), oracle integrations, data pipelines, indexers, and/or risk tooling.
Multi-chain deployment experience across EVM ecosystems with understanding of bridge security models, verification mechanisms, latency trade-offs, and cross-chain data integrity patterns.
Strong product sensibility: translate market needs into technical specs, prioritize roadmaps, deliver iterative value, and architect protocol integration patterns that drive adoption.
Commercial acumen: demonstrable BD/partnership success - structuring deals, negotiating integrations, designing monetization models, and closing revenue-generating partnerships.
Deep fluency in DeFi mechanisms: collateralization models, risk parameters, liquidation systems, governance frameworks, MEV considerations, cross-chain bridges, staking economics, yield strategies, and liquidity incentives.
Understanding of oracle security patterns, ZK proof verification, data feed consumption, and cross-chain messaging protocol evaluation (security assumptions, verification models, gas optimization, failure modes).
Comfort with reliability engineering: SLAs, data integrity monitoring, incident response protocols, audit coordination, and operational excellence.
Excellent stakeholder management: operate effectively from C-suite executives to protocol engineers; lead technical architecture discussions while translating complexity for business stakeholders.
Highly practical problem solver who drives execution to completion across technical and commercial workstreams.
High integrity, low ego, execution-focused; willing to dive into code, documentation, governance proposals, and community channels as needed.
Bonus: TradFi experience (credit ratings, risk analytics, structured products, asset servicing)
Benefits
Offsites with the team in exciting locations
Flexible working hours in a company that relies on remote work
Exciting product in a very dynamic market environment as well as founding-level ownership of a key growth function.
Values-based start-up culture
Many opportunities to develop further and network with committed people
Flat hierarchy
Cash salary: gross annual salary & potential share options and bonus for outstanding performance
How to Apply
Shoot us a quick intro with your CV and LinkedIn profile. Bonus if you can share a deal, partnership, or GTM strategy you're proud of.
Let's build the next layer of trust for digital assets - together!
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$144k-273k yearly est. 1d ago
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Global Head of Product, Media Division
Nielseniq
Remote division head job
The Media Product leader will be responsible for overseeing and leading product strategy, development and execution for the Media portfolio globally, including the Media Vertical business, MRI-Simmons and Media Measurement (which includes Integrated Solutions). The role entails working closely with cross-functional teams including commercial sales, engineering, data science, operations, marketing and management to define and execute the division's product vision. The Product Leader for Media is responsible for connecting the business strategy for Media to Product Development, ensuring that our products and offering meet customer needs and align with our organization's strategic goals and growth objectives.
Responsibilities:
Product Strategy and Vision:
aligning strategy to business objectives, understanding market trends, customer needs, competitive landscape to develop product vision.
Product Development Roadmap:
Oversee product development lifecycle, ideation, prioritization, execution and release. Ensure timely, high-quality products that, ensuring clear communication to cross-functional teams and a clear roadmap for internal and external stakeholders.
User Experience and Design:
create exceptional user experiences and ensure products are intuitive, visually appealing and result in customer satisfaction and loyalty.
Cross-Functional Collaboration:
Collaborate with sales, marketing, engineering, ops/tech, to ensure communication, alignment, and coordination to achieve shared goals.
Qualifications
Required experience includes background of at least 10 years of Media experience around the areas Measurement, Advanced Advertising, Digital Media, Audiences, Media Planning and/or Enrichment.
Product Development and Leadership experience of at least 10 years.
Proven success in driving and building businesses through strategic differentiation, innovation and commercial partnership.
Experience building and leading Product Development teams including Data Science, Engineers, Tech and Ops teams.
Qualifications
This role has a market-competitive salary with an anticipated base compensation of the following range: $167,500-$315,000. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a sales-based incentive or performance-based bonus. Other benefits include a flexible working environment, comprehensive health insurance, industry-leading parental leave, life insurance, education support, and more.
Additional Information
NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ's principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ's AI Safety Policies and Guiding Principles: *******************************************************
Our Benefits
Flexible working environment
Volunteer time off
LinkedIn Learning
Employee-Assistance-Program (EAP)
About NIQ
NIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights-delivered with advanced analytics through state-of-the-art platforms-NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world's population.
For more information, visit NIQ.com
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Our commitment to Diversity, Equity, and Inclusion
At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the
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$88k-166k yearly est. 18h ago
Head of Total Rewards
Limebike
Remote division head job
Lime is the largest global shared micromobility business, operating in close to 30 countries across five continents. We're on a mission to build a future where transportation is shared, affordable and carbon-free. Our electric bikes and scooters have powered more than one billion rides in cities around the world. Named a 2025 Time 100 Most Influential Company, Lime continues to set the pace for shared micromobility globally, spurring a new generation of clean alternatives to car ownership.
We are seeking a Head of Total Rewards to join our People team. Reporting to the Chief People Officer, you will be responsible for leading strategy, design, and development of our global compensation and benefit programs; ensuring we continue to attract, motivate and retain top talent through competitive compensation and benefit programs. This highly visible role will be a key member of the People Leadership team and the broader organization.
You will design scalable processes and workflows that drive Lime's current and future global reward strategies and programs; creating and implementing all things compensation and benefits, including hourly and base pay, incentive bonus plans, equity-based programs and an evolving global benefits program that will maintain our company culture.
You will help us navigate trends such as pay rates for hourly and exempt workers, linking total rewards to both internal and external benchmarks by level, function, and geography while reinforcing our high performance culture.
This is a remote position with a preference for candidates residing in the United States to maintain effective collaboration across teams.
What you'll do:
* Develop and create a thoughtful and robust Total Rewards strategy, working cross functionally with global leaders, key partners, and with the Total Rewards team; driving
Lime's business objectives that support, reward, and recognize talent globally.
* Work cross functionally to develop and execute a comprehensive communication strategy for compensation and benefit programs; identifying opportunities to better enable the company to improve employee engagement.
* Design and deliver consistent, compelling training and communication program around Lime's total rewards philosophy that are easily translatable across all levels of stakeholders from the C-Suite to entry level.
* Drive successful design, implementation, and communication of reward programs, such as salary/promotion reviews, equity and bonus programs, and executive compensation reviews that drive performance and ensure pay equity across all demographics.
* Build, lead and develop a successful team to support our business as we scale; championing and role modeling our values while developing high performing team members.
* Prepare and present forecasts, analyses, materials, and recommendations on compensation programs to senior leadership.
* Lead the annual benefits renewal and open global enrollment cycles including market analysis, plan design, cost modeling, stakeholder management, communication and system configuration.
* Continuously optimize compensation and benefit programs that are aligned to Lime's values, and provide flexibility and local customization to account for cultural, market, and geographical differences.
* Benchmark activities across all areas of rewards to elevate our understanding of our compensation competitiveness globally, and evolve it over time to meet the changing landscape of Total Rewards.
* Forecast and propose a long-term compensation and equity roadmap that is competitive in the marketplace while keeping in mind our equity pool.
* Build out dashboards to provide visibility on pay parity and progression metrics to support our efforts for a diverse, equitable, and inclusive workforce.
About you:
* 10+ years of Total Rewards experience with comprehensive responsibilities, including 4+ years in the development and oversight of compensation and benefits programs within private and public companies.
* Relevant experience working with executive leadership teams and compensation committees.
* Strong team leader that possesses deep market expertise and robust experience building and running high-impact total rewards solutions that motivate and retain employees, prioritize business objectives, and drive strategic plans forward.
* Demonstrated experience working across matrixed organizations that require high levels of influence, relationship-building and agility to secure the necessary support for Total Rewards initiatives.
* Successful track record of building and leading teams and have experience partnering with cross functional business leaders, C-Suite executives and members of the Board of Directors.
* Demonstrated track record of attracting top talent, people development and leading a successful Total Rewards team.
* Excellent written, presentation, and verbal communication skills with the ability to summarize complex matters in a clear, concise style.
* Highly skilled in change management with the ability to influence stakeholders with competing priorities and differences of opinion towards a common goal and solution, enabling decision-making.
* Advanced excel skills with ability to perform detailed calculations, modeling and analysis using data in building total rewards plans reconciled with budgets and forecasts.
* Familiarity with HRIS, salary surveys, Radford data for benchmarking, external vendors, and other global compensation and benefit providers and tools.
* Demonstrated success working in fast-paced, high-growth global company(s) of multiple stages and sizes.
* Roll up your sleeves mentality; this is a leadership position but, at times, you will be involved in individual contributor work.
* Bachelor's Degree required with a strong preference for an advanced degree or certification in the field of compensation and benefits.
What We Offer
* Comprehensive Health & Wellness: A choice of medical, dental, and vision plans. We also provide company-paid life and disability insurance and company-funded mental health benefits.
* Financial & Retirement Planning: 401(k) plan with both pre-tax and Roth options, and access to a Health Savings Account (HSA) with a monthly company contribution.
* Family & Fertility Support: Paid parental leave for birthing and non-birthing parents, plus fertility and family-forming benefits.
* Paid Time Off: Unlimited vacation, paid leaves, and 10 company holidays.
* Unique Lime Perks: Complimentary use of Lime vehicles in participating cities, a monthly phone allowance, dedicated learning and development days, and access to perks including One Medical, Wellhub, and Headspace.
The salary range listed reflects what Lime reasonably expects to offer for this role, with the final base salary determined by factors such as the candidate's location and relevant skills and experience. Depending on the position, the total compensation package may also include discretionary annual performance bonus opportunities and equity, subject to applicable plan terms and eligibility requirements.
Lime considers all qualified applicants for employment, including those with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and all other applicable federal, state, and local laws.
#LI-Remote
#LI-JQ1
If you want to make an impact, Lime is the place for you. Not sure if you meet all the qualifications? If this role excites you we encourage you to apply. Explore all opportunities on our career page.
Lime is proud to be an Equal Opportunity Employer. We believe different perspectives help us grow and achieve more. That's why we're dedicated to building and developing a team that reflects a wider range of backgrounds, abilities, identities, and experiences. If you require a reasonable accommodation during the application or hiring process, please email recruiting-operations@li.me for assistance.
$88k-166k yearly est. 27d ago
Senior Manager, Fraud Operations
BMG Money 4.4
Remote division head job
Title: Senior Manager, Fraud Operations
Reports to: Director of Operations
About the Company
At BMG Money, our mission is to provide access to affordable and responsible credit for underserved consumers facing unexpected expenses. We all share one vision- Redefining lending through technology, where underserved individuals can thrive financially through forward-thinking, responsible, and innovative financial solutions.
Job Summary
As we broaden our market reach and expand our consumer finance product offerings, we are establishing a next-generation fraud and payments risk capability. The Senior Manager, Fraud & Payments Risk will design and scale systemic safeguards that protect the company from fraud and financial crime while enabling growth across both current and future products.
This leader will work collaboratively with Enterprise Controls and Payments functions, while owning the day-to-day fraud operations, risk detection, and funds flow monitoring. The role goes beyond traditional fraud management, requiring deep consumer finance experience, multi-rail payments expertise, and the ability to anticipate fraud typologies across a growing portfolio.
Key Responsibilities
Develop and execute fraud and funds flow risk strategies aligned with the company's growth agenda.
Anticipate how fraud patterns may evolve as new consumer finance products are introduced.
Build dashboards and KPIs that track anomalies (refund-to-source integrity, velocity/structuring, cross-border flows).
Leverage machine learning and AI modeling to enhance detection, predict emerging fraud typologies, and continuously strengthen defenses.
Own operational fraud detection and resolution processes across application, funding, repayment, and refunds.
Ensure strong preventative controls (refund-to-source enforcement, debit card ownership validation, automated deduction stops).
Implement monitoring and exception reporting (rail mismatches, shared identifiers, dormant account exploitation).
Partner closely with Enterprise Controls and Payments (for execution across ACH, debit, payroll, wallets) while owning the operational fraud decisioning and monitoring layer.
Stand up and scale a fraud operations team: recruit, coach, and grow diverse talent.
Deploy leading fraud tools and vendor solutions that extend across fraud + AML use cases.
Embed fraud and AML controls into new product launches and market entries, ensuring scalability from the outset.
Ensure compliance with regulatory expectations (CFPB, FDCPA, TCPA, BSA/AML).
Prepare leadership and Board reporting on fraud/financial crime risk posture and emerging vulnerabilities.
Serve as advisor to senior leadership on fraud and payments risk strategy as products expand.
Establish “one-to-one traceability” as a cultural principle: funds in must equal funds out, with no breaks in attribution.
Qualifications
7-10+ years of experience in fraud operations, payments risk, or AML operations within consumer finance (lending, banking, cards, or fintech).
Broad understanding of consumer finance products and associated fraud typologies, with ability to adapt frameworks to new products.
Deep knowledge of various payment rails.
Proven ability to build fraud capabilities in a scaling environment.
Strong analytical and problem-solving skills; track record of using data to design systemic controls.
3+ years of leadership experience developing high-performing teams.
Knowledge of major fraud schemes (synthetic ID, ATO, overpayment/refund manipulation, velocity/structuring).
Bachelor's degree required; advanced degree or certifications (CFE, CAMS) preferred.
Flexibility and commitment to respond during critical fraud incidents, recognizing these events require immediate action, even if disruptive outside of normal business hours.
$93k-124k yearly est. Auto-Apply 60d+ ago
Section Managers
EXL Talent Acquisition Team
Remote division head job
.
Job Requirements:
Requires Bachelor's degree, technical degree, or foreign equivalent in Electronics, Electronic Engineering, Computer Science, or a directly related field plus seven (7) years of Healthcare Experience. Must have five (5) years of experience with Python, SQL, SAS, and Tableau for analytics and reporting, Healthcare data standards: HEDIS, Medicare STAR, CPT, LOINC, and SNOMED, Cloud platforms (Microsoft Azure, Google Cloud, BigQuery) and big data frameworks (Hadoop), Data visualization best practices for impactful storytelling, Data integration tools and ETL processes, Agile project management methodologies. Must have at least one (1) year of experience in each of the following: AI/ML frameworks and NLP techniques for healthcare analytics, Advanced statistical and predictive modeling techniques (e.g., regression, time-series analysis), CI/CD tools to streamline data pipelines. Employer will also accept Master's degree plus five (5) years of Healthcare Experience in lieu of Bachelor's or Technical degree plus seven (7) years of Healthcare Experience.
40 hours/week, 9:00am-5:00pm, Salary range: $170,000 to $175,000 per year.
To apply: Send resume and cover letter to *************************. Must cite job title and code EXL50 in response. This notice is subject to ExlService.com, LLC's employee referral program. EEO/Minorities/Females/Vets/Disabilities.
Job Description:
Design and implement comprehensive analytics and reporting solutions tailored to the healthcare domain. Extract, merge, and analyze data from diverse sources such as DB2, Hadoop, and Google BigQuery to deliver cost and trend-based analyses, as well as claims forecasting. Build intuitive Tableau dashboards and reports to communicate actionable insights to stakeholders. Work extensively with claims, pharmacy, labs, and other patient datasets, ensuring accuracy and compliance with healthcare data standards (e.g., HEDIS, Medicare STAR, CPT, LOINC, SNOMED). Apply advanced analytics to support Social Determinants of Health (SDoH) and health equity initiatives. Develop and deploy robust machine learning models using Python and SQL for predictive analytics and clustering frameworks. Utilize NLP techniques to extract insights from unstructured data, such as clinical notes and patient feedback. Work on cloud platforms like Microsoft Azure, Google Cloud, and BigQuery to manage and analyze large datasets efficiently. Leverage Hadoop and other big data frameworks for cost optimization and scalable data storage solutions. Lead cross-functional teams to deliver analytics projects with accuracy and timeliness using tools like JIRA and Confluence. Mentor team members to foster innovation and align with organizational goals. Apply deep knowledge of the U.S. healthcare ecosystem to address complex challenges and enhance decision-making processes for stakeholders. Provide performance benchmarking and actionable insights to support quality improvement programs. Ensure compliance with HIPAA, GDPR, and other healthcare-related data privacy regulations in all analytics processes. Position may require travel to various and unanticipated workplaces throughout the U.S. Telecommuting is permitted.
$170k-175k yearly Auto-Apply 14h ago
Sr. Manager, Technical Operations
Healthcare Management Administrators 4.0
Remote division head job
Job Description
HMA is the premier third-party health plan administrator across the PNW and beyond. We relentlessly deliver on our promise to provide medium to large-size employers with customized health plans. We offer various high-quality, affordable healthcare plan options supported with best-in-class customer service.
We are proud to say that for three years, HMA has been chosen as a ‘Washington's Best Workplaces' by our Staff and PSBJ™. Our vision, ‘Proving What's Possible in Healthcare™,' and our values, People First!, Be Extraordinary, Work Courageously, Own It, and Win Together, shape our culture, influence our decisions, and drive our results.
What we are looking for: We are always searching for unique people to add to our team. We only hire people that care deeply about others, thrive in evolving environments, gain satisfaction from being part of a team, are motivated by tackling complex challenges, are courageous enough to share ideas, action-oriented, resilient, and results-driven.
What you can expect: You can expect an inclusive, flexible, and fun culture, comprehensive salary, pay transparency, benefits, and time off package with plenty of personal development and growth opportunities. If you are looking for meaningful work, a clear purpose, high standards, work/life balance, and the ability to contribute to something important, find out more about us at: **************************
How YOU will make a Difference:
The Technical Operations Manager will lead and manage the operational integrity of systems supporting healthcare eligibility and enrollment. This role ensures seamless data exchange between internal systems and external trading partners, supports compliance with regulatory requirements, and drives continuous improvement in technical workflows.
What YOU will do:
Oversee daily operations related to eligibility and enrollment data, focusing on 834 EDI file processing and reconciliation.
Manage, lead, and mentor a diverse team of EDI Specialists, Analysts, and Developers as well as Managers overseeing our Plan Build, Enrollment, and Pricing teams.
Manage and optimize technical systems that support enrollment operations.
Collaborate with IT and business teams to ensure accurate and timely transmission of 834 files to and from trading partners.
Develop and maintain custom rule sets and real-time editing logic to support enrollment integrity.
Lead troubleshooting efforts for file transmission errors, data mismatches, and system performance issues.
Ensure compliance with HIPAA and other regulatory standards related to EDI transactions.
Create and maintain dashboards and reporting tools to monitor file processing metrics and operational KPIs.
Coordinate with vendors and service providers to resolve technical issues and enhance system capabilities.
Provide technical leadership and mentorship to a team of analysts and support staff.
Document processes, workflows, and system configurations related to eligibility operations.
Facilitate collaboration across multidisciplinary teams using tools such as Teams, SharePoint, and advanced workflow integrations.
Requirements
Knowledge, Experience and Attributes:
Bachelor's degree in Information Technology, Computer Science, or a related field.
7+ years of experience in technical operations, preferably within healthcare or insurance.
5 years minimum managing a high performing team with diverse responsibilities
Strong understanding of ANSI X12 834 file format and EDI transaction sets (e.g., 820, 999).
Experience with enrollment platforms such as HealthEdge, Mphasis or Facets.
Familiarity with real-time editing systems and custom rule development. Edifecs experience preferred
Background in healthcare member eligibility operations.
Skilled at building relationships and moving projects forward with diverse audiences who have competing priorities
Strong problem-solving and analytical skills
Strong organization skills
Strong leadership skills in keeping projects on schedule
Benefits
Compensation:
The base salary range for this position in the greater Seattle area is $127,000-$149,000 and varies dependent on geography, skills, experience, education, and other job or market-related factors. Performance-based incentive bonus(es) is available.
Disclaimer: The salary, other compensation, and benefits information are accurate as of this posting date. HMA reserves the right to modify this information at any time, subject to applicable law.
In addition, HMA provides a generous total rewards package for full-time employees that includes:
Seventeen (IC) days paid time off (individual contributors)
Eleven paid holidays
Two paid personal and one paid volunteer day
Company-subsidized medical, dental, vision, and prescription insurance
Company-paid disability, life, and AD&D insurances
Voluntary insurances
HSA and FSA pre-tax programs
401(k)-retirement plan with company match
Annual $500 wellness incentive and a $600 wellness reimbursement
Remote work and continuing education reimbursements
Discount program
Parental leave
Up to $1,000 annual charitable giving match
How we Support your Work, Life, and Wellness Goals
At HMA, we believe in recognizing and celebrating the achievements of our dedicated staff. We offer flexibility to work schedules that support people in all time zones across the US, ensuring a healthy work-life balance. Employees have the option to work remotely or enjoy the amenities of our renovated office located just outside Seattle with free parking, gym, and a multitude of refreshments. Our performance management program is designed to elevate career growth opportunities, fostering a collaborative work culture where every team member can thrive. We also prioritize having fun together by hosting in person events throughout the year including an annual all hands, summer picnic, trivia night, and a holiday party.
We hire people from across the US (excluding the state of Hawaii and the cities of Los Angeles and San Francisco.)
HMA requires a background screen prior to employment.
Protected Health Information (PHI) Access
Healthcare Management Administrators (HMA); employees may encounter protected health information (PHI) in the regular course of their work. All PHI shall be used and disclosed on a need-to-know-basis and according to HMA's standard policies and procedures.
HMA is an Equal Opportunity Employer.
For more information about HMA, visit: **************************
$127k-149k yearly 4d ago
Senior Operations Risk Manager
Affirm 4.7
Remote division head job
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.
We're looking for a strategic and analytically driven Senior Risk Strategy and Programs Manager to join the Operations team and lead the design of a robust, data-informed risk management framework. This role will partner closely with cross-functional teams across Product, Engineering, Legal, and Compliance to identify systemic operational risks, build feedback loops from incident and issue data, and drive prioritization of improvements that enhance the customer experience and reduce exposure.
This is a high-impact, builder role focused on proactively identifying risk signals, designing control strategies, and influencing senior stakeholders to embed risk mitigation into roadmap planning. If you thrive in ambiguity, can connect the dots between signals and systemic risk, and have a passion for customer advocacy through operational excellence-this is the role for you.
What You'll Do:
Design and own the servicing risk program, including frameworks for risk identification, measurement, and reporting.
Build structured feedback loops that synthesize data from incidents, issues, audits, and servicing outcomes to identify systemic risks and areas for improvement.
Translate risk signals into clear, data-backed narratives that influence prioritization across Product, Engineering, and Ops.
Develop risk models, dashboards, and reporting infrastructure to track exposure, trends, and mitigation progress over time.
Partner with Compliance, Legal, and Audit to ensure alignment on risk posture, regulatory expectations, and control coverage.
Define risk metrics tied to customer experience, agent outcomes, and business resilience-and ensure they're tracked consistently.
Act as a strategic thought partner in cross-functional forums to embed risk thinking into roadmap and process decisions.
Support the broader Ops Risk team by advising on root cause themes from incidents and issues, without directly owning incident/issue management.
Contribute to team development by mentoring peers and reinforcing a culture of proactive risk ownership and continuous improvement.
What We Look For:
10+ years of experience in operational risk, internal controls, or risk-related functions in a regulated or high-scale environment.
Demonstrated ownership of risk or controls programs with measurable impact on process, product, or customer outcomes.
Strong data skills, including hands-on SQL and dashboard/reporting development.
Experience working cross-functionally with Product, Engineering, Legal, Compliance, and Operations.
Exceptional communication and stakeholder engagement skills.
Familiarity with audit, issue management, or regulatory readiness programs is a plus-though this role is focused on proactive risk strategy, not incident response.
Pay Grade - L
Equity Grade - 5
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
CAN base pay range per year: $125,000 - $175,000
Please note that visa sponsorship is not available for this position.
#LI-Remote
Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities.
We're extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include:
Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents
Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount
We believe It's On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.
[For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records.
By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.
$125k-175k yearly Auto-Apply 5d ago
Senior Fulfillment Operations Manager
Cart.com 3.8
Division head job in Groveport, OH
Who We are:
So, you've heard about being #addedtocart
At Cart.com, our mantra is “Be Brand Obsessed”. Why? Because we know that our lives are shaped by the brands we interact with daily. As a new disruptor in e-commerce, Cart.com's mission is to not only help brands scale seamlessly, but also build a deeper connection with their customers. We obsess over the brands we serve and the things they care about, and that passion is what drives us to provide a consumer experience like no other.
Since our founding in 2020, Cart.com's one-of-a-kind e-commerce platform has quickly redefined how brands operate online. With our end-to-end world-class tools and services, we empower brands to manage their stores, find more customers, and deliver their products in one seamless experience. It is our mission to give brands the same capabilities as the world's largest retailers so they can do more of what they love-getting their great products into the hands of amazing customers.
We are always looking for entrepreneurial, innovative and determined humans who are eager to creatively transform the e-commerce space. Sound like you? Come hop on the brandwagon and discover what Cart.com is all about.
Cart.com is building a community that is committed to living out these 6 core values:
WE ARE OBSESSED WITH BRANDS: We live for brands and are fanatical about their success.
WE THINK BEYOND THE BOX: We explore new ideas and discover creative solutions. We think openly about how to serve brands and solve problems.
WE DON'T GIVE UP: No one expected this to be easy. We are resilient- we dig in and keep going.
WE SPEAK UP: Every person here has an obligation to question norms, voice concerns, and offer their perspective.
WE WORK TOGETHER: We work with integrity and respect, ask for help, and extend the same help to others.
WE ARE HUMAN: Our people are our biggest strength. We have fun and make real connections with one another and with the brands we serve.
Onsite:
This position is open to applicants or individuals who are located in or around Groveport, OH and able to work 1
st
shit with flexibility for longer hours based off of business and peak needs.
The Role:
Reporting to the Director of Fulfillment Operations, the Senior Outbound Operations Manager is a key leadership role in our growing 3PL operation. Key responsibilities will be to manage a multi-client operation to include DTC & B2B.. This position will oversee Operation Managers and Supervisors as well as be responsible for hourly associates.
You will be responsible to develop, support, and maintain the resources and processes necessary to efficiently manage and improve DC operations. The ability to motivate a performance driven team and be customer service driven, is a must.
Exciting new opportunity for a true results oriented, creative, motivational senior leader in one of our Dallas Facilities. This position will be responsible for a large component of the operations.
What You'll Do:
Maintain records on working hours and meet financial projections of team
Consistently review operations and recommend and implement improvements as cleared by upper management.
Give directions for shift operational flow, flex resources to consistently achieve requirements in all areas at lowest cost.
Direct the supervisors & leads to maintain proper productive staffing levels per budget and departmental demands, including all interviewing, training and discipline processes and ensure that all departments are correctly staffed and agreed upon daily.
Drive efficiency in operations by continuously improving current processes and practices.
Develop, support and maintain the resources and processes necessary to efficiently manage and improve DC operations.
Maintain an atmosphere that fosters teamwork, effective communications, clear and fair metrics, consistent policy administration and great customer service.
Create and maintain departmental spreadsheets of performance, cost per piece and accuracy.
Promote a safe working environment. Report all incidents and injuries.
Perform other duties as assigned.
Who You Are:
A leader with the ability to influence
A high level communicator both orally and written
Able to multi-task and adapt to a changing environment
A Problem Solver
Team oriented with strong interpersonal skills
What you've done:
6+ years progressive operational and managerial experience in an eCommerce fulfillment or similar logistics distribution environment.
4+ years of successful experience motivating, training, and leading your team into performing at extraordinary levels.
Experience in a direct to consumer, pick and pack environment
Proven leader with the ability to build a team.
Must be able to utilize data to support decisions and drive success in your responsible areas
Ownership of results
High School diploma or GED
Top candidates will also have:
B2B fulfillment experience.
Prior 3PL operations experience.
Experience in an automated environment.
Bachelor's Degree
Physical Work Environment:
Ability to work weekend 1st shift schedule
Able to withstand moderate physical activity (standing, walking, bending, stooping over, reaching, etc.).
Able to lift and carry up to 25-30 lbs. on occasion (document boxes, files, binders, and other items)
Able to maintain attention and concentration for extended periods of time
Able to work overtime including extended schedules during peak seasons.
Currently, Cart.com does not intend to hire candidates who will need, now or in the future, Cart.com sponsorship through any non-immigrant visa category such as the H-1B, H-1B1, E-3, O-1, or TN.
All hiring is contingent on eligibility to work in the United States. We are unable to sponsor or transfer visas for applicants.
Cart.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
$111k-151k yearly est. Auto-Apply 53d ago
Defense Division Director
James Fisher Technologies
Remote division head job
About Us:
James Fisher Technologies (JFT) is a leading provider of remote solutions, specialty engineering, and technical services for hazardous environments. We get things done for the nuclear industry. Everyone at JFT has the chance to forge their career in an environment that values initiative, persistence, respect, curiosity, and passion.
JFT is growing and looking for a Defense Division Director to join our team in Loveland, CO. JFT offers work from home flexibility and a 9/80 work schedule with every other Friday off. The anticipated closing date for this posting is 2/28/26 and applications will be reviewed on a rolling basis.
Job Function:
The Division Director leads the strategic, commercial, and operational performance of JFT's Defense Division. This role oversees project execution, financial performance, organizational development, quality, and customer engagement across all squads and projects within the division. The Division Director is accountable for P&L performance and ensures successful execution consistent with JFT mission and values. Additionally, the Division Director serves as an Acting Senior Project Manager, leading select strategic or high-visibility projects within a designated Squad. This includes direct ownership of project scope, cost, schedule, and customer engagement while modeling best-in-class project delivery behaviors and mentorship.
Core Duties and Responsibilities:
Provide executive leadership for all division activities including project management, procurement, fabrication, integration, testing, subcontracted manufacturing, field execution, and overall delivery.
Manage division financial performance including revenue, gross margin, backlog, and cashflow.
Collaborate with business development to establish contract pipeline and timeframe for fulfillment requirements.
Serve as Senior Project Manager for key strategic projects while working alongside project controls to drive discipline, exposure management, and customer outcomes.
Oversee cost, schedule, scope, quality, and safety performance across the project portfolio using EVMS and other project control tools, while identifying and mitigating risks proactively.
Lead customer relationships with DOE, National Laboratories, utilities, commercial SMR developers, and major nuclear prime contractors.
Champion nuclear safety, NQA-1 quality culture, and regulatory compliance including adherence to DOE Orders, ASME Code, and NRC requirements.
Drive strategic growth initiatives aligned with JFT's long range plan including pursuit of FOAK/NOAK innovation programs.
Approve major contractual commitments including subcontracts, POs, pricing actions, cost-to-complete forecasts, and change orders.
Support executive-level financial forecasting and resource planning including hiring, workforce development, and succession planning.
Facilitate execution readiness including design, procurement, manufacturing, and testing reviews.
Ensure PMO discipline and governance including KPI tracking.
Drive standardization and continuous improvement in estimating, scheduling, subcontractor oversight, and reporting.
Represent JFT in executive-level stakeholder engagements, reviews, conferences, and regulatory forums.
Lead all aspects of project management including engineering, tooling, production, operations, administration, and subcontracts for complex projects.
Responsible for contract and contract change management, working with customers to define changes in scope and quantifying estimate and schedule impacts.
Develop and deliver project schedules and resource plans for project execution.
Manage and monitor project costs, report cost forecasts to management and deliver projects to established budget.
Authorize the issuance of contracts, purchase orders, change orders, and approve supplier invoices for payment.
Support sales activities including technical sales, proposal management, writing, and cost estimating.
Prepare weekly reports and other departmental projects as needed.
Develop project controls procedures.
Engage, monitor and control work performed by Subcontractors.
Investigate potential risks and implement corrective actions.
Typical Working Conditions:
Primarily an office environment with periodic exposure to the fabrication/machine shop and outdoor testing areas. Depending on the project, there may be occasional travel to customer job sites.
Physical Requirements:
Must be able to work on a computer, standing or sitting, for most of the day and operate standard office equipment. Ability to communicate effectively in writing and verbally with team members, customers and vendors is essential. May occasionally lift and carry items, typically under 25lbs.
Qualifications & Experience:
Bachelor's degree in Engineering, Business, or related technical discipline required. Master's degree or MBA preferred.
Minimum 12 years of progressive leadership experience in nuclear or hazardous industries with demonstrable ownership of business unit profitability and growth.
Advanced understanding of Profit & Loss responsibility, including forecasting, margin protection, indirect rate impacts, cost-of-quality, and working capital velocity.
Proven ability to manage multiple project portfolios as a commercial enterprise while balancing risk, prioritization, staffing, and delivery strategy to achieve business goals.
Expertise in cost estimating, schedule development, earned value management, and financial performance reporting at both the portfolio and project level.
Strong contract management and commercial negotiation background including strategic subcontractor engagement.
Demonstrated leadership experience growing capability, developing future leaders, and enabling scalable systems across business units.
Adept at developing multi-year strategic plans and business cases, including CapEx justification, operational scaling, and new market entry.
Skilled in identifying performance trends via quantitative metrics and leading corrective actions to maintain corporate and customer alignment.
Familiar with DOE and NRC regulatory structures, project requirements, and commercial execution factors unique to nuclear programs.
Strong executive presence, communication skills, and ability to represent the business during senior-level interactions with customers, stakeholders, and suppliers.
Proficient in project management and cost control tools including Microsoft Project and Excel. Primavera P6 experience is a plus.
PMP, Professional Engineer, or equivalent highly preferred.
Experience with engineered-to-order nuclear hardware, gloveboxes, manipulators, remote handling systems, or hot cell equipment is highly desirable.
Ability to travel up to 30% to support customer engagement, supplier qualification, and multi-facility production operations.
Commitment to nuclear safety culture, compliance frameworks, and Human Performance Improvement principles.
Ability to develop and implement strategic plans for the PMO.
Access to Restricted Information:
This role requires immediate and routine access to restricted information under federal law, including but not limited to Export Controlled Information (ECI), Unclassified Controlled Nuclear Information (UCNI), Controlled Unclassified Information (CUI), Department of Energy Official Use Only (DOE OUO), and/or ITAR‑controlled technical data. Under applicable DOE orders and client contracts, non‑U.S. citizen candidates (including lawful permanent residents) may require an approved DOE Foreign National Visit/Assignment (FNVA) before beginning work or accessing project information. Because this position requires immediate access and project timelines do not accommodate new government approval processing, JFT may be unable to initiate or sponsor new FNVA approval processes or defer start dates pending FNVA approval for this role. Accordingly, hiring and placement into this role is contingent on the candidate's eligibility to access the required information and facilities as of the start date, including having any required government approvals already in place. All offers of employment are contingent on satisfying all applicable licensing, training, and other client/government approval requirements. JFT does not sponsor employment visas. Decisions relating to hiring and placement for this role are based solely on client and government access requirements and project timing, and not on citizenship, immigration status, or national origin. Candidates who would require new approvals may be considered for other roles not subject to these access requirements, if available. JFT is an equal opportunity employer and considers all qualified applicants consistent with applicable laws.
JFT participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
A criminal history background check will be obtained pre-employment.
$104k-190k yearly est. 6d ago
Research Division Chief of the Division for Biostatistics and Study Methodology
National Subrogation Services, LLC
Remote division head job
Research Division Chief of the Division for Biostatistics and Study Methodology - (250003FE) Description The Research Division Chief of the Division for Biostatistics and Study Methodology provides strategic, scientific, and administrative leadership for all biostatistical, epidemiological, and study design support across the hospital's research enterprise.
The Chief will lead a growing team of faculty and professional staff to ensure the delivery of high-quality, innovative quantitative support to investigators in basic, clinical, translational, and health services research.
The Chief also provides guidance on the role of biostatistics and epidemiology to CRI leadership.
This position reports to the Center Director of the Center for Health Outcomes Research and Delivery Science in CRI.
Qualifications Minimum EducationDoctor of Philosophy (Ph.
D.
) PhD in Biostatistics, Statistics, Epidemiology, or related quantitative discipline.
(Required) Minimum Work Experience10 years • Minimum 10 years of progressively responsible academic or research experience• Evidence of scholarly excellence and leadership in biostatistics or data science.
• Proven success in leading multi-disciplinary teams and managing complex research operations.
• Strong record of NIH or equivalent extramural funding.
(Required) Required Skills/KnowledgeOutstanding communication and leadership skills.
Ability to translate complex statistical concepts to clinical and translational audiencesz Experience mentoring early-career investigators and faculty.
Commitment to institutional mission, collaboration, and equity.
Functional AccountabilitiesStrategic and Scientific Leadership Develop and implement a strategic vision for the Division aligned with institutional research priorities.
Foster innovation in data science, biostatistical methodology, and interdisciplinary research.
Strengthen collaborations across the hospital, university partners, and external institutions.
Operational and Administrative Oversight Direct the Division's operations, including budget, staffing, space allocation, and performance metrics.
Oversee project prioritization and ensure efficient allocation of resources to support investigators Manage faculty recruitment, mentoring, promotion, and retention processes in partnership with HR and academic affairs.
Ensure compliance with institutional, regulatory, and federal requirements for research integrity and data management.
Mentorship and Faculty Development Mentor junior faculty, postdoctoral fellows, and biostatisticians, fostering professional growth and independent funding success.
Co-mentor K- and R-level investigators developing research careers requiring strong statistical underpinnings.
Promote diversity, equity, and inclusion within the Division and across collaborative teams.
Research and Funding Serve as PI or co-investigator on NIH and foundation-funded studies, including multi-center trials and data coordinating centers.
Facilitate cross-disciplinary grant submissions and lead institutional research infrastructure initiatives.
Maintain a strong personal record of extramural funding and scholarly productivity.
Education and Training Contribute to research education programs for residents, fellows, and junior investigators.
Collaborate with institutional training programs to advance quantitative literacy and research rigor.
Support development of workshops, seminars, and curricula in biostatistics and study methodology.
Primary Location: District of Columbia-WashingtonWork Locations: Remote Work Location 111 Michigan Avenue NW Washington 20010Job: Research Faculty / PostdocOrganization: Scientific DirectorPosition Status: R (Regular) - FT - Full-TimeJob Posting: Dec 19, 2025, 11:36:03 AMFull-Time Salary Range: 150000 - 450000
$55k-136k yearly est. Auto-Apply 2h ago
Division Funding Director
National Seating & Mobility 4.5
Remote division head job
Oversees, manages or supports all aspects and functions of the Funding Department. Manages the Funding Leadership Team within the assigned territory, ensuring that job duties are performed at or above NSM standards. Coordinates with the Divisional Vice Presidents (DVP), Regional Area Directors (RAD), Branch Leaders (BM / GM), Assistive Technology Professionals (ATP), and other leadership and support personnel to ensure all Funding procedures are completed or supported in accordance with company policy and within expected time frames.
Company Description:
At all levels, working at National Seating & Mobility provides the opportunity to directly impact our client's lives by giving them self-reliance and independence. Our teams are comprised of passionate individuals, dedicated to providing the best care to each client. We focus on abilities by leveraging technology and creating mobility solutions that are as unique as our client's needs.
Working at National Seating & Mobility is an opportunity to build a meaningful career, while leaving a lasting impact on the lives of those we serve. Located in more than 40 states, we strive for diversity and offer an array of benefits including 401k, company paid Long Term Disability, and tuition reimbursement.
Duties and Responsibilities:
1. Supports the CRCO in the development of the department's vision and long-term planning.
2. Works with the CRCO, IT, and Funding Leadership Team to implement continuous improvement projects that improve transaction cycle time, productivity, and qualityrevenue recognition. Facilitates a team environment of brainstorming and involvement in the process. 3. Manages and/or supports transaction cycle time (TCT) from Ready to Process (RTP) to Final Funding Approval, making certain that all necessary steps are taken in the appropriate order ensuring timeliness and quality of funding process.
4. Manages the efficiency and quality of the document collection process. Analyzes documentation trends and outcomes to established improved process.
5. Manages outcomes and efficiency within the Action Required process. Utilize trended information to support improvement.
6. Coordinates and manages the hiring, training, mentoring, performance, continuous education, and career development of the Funding Team.
7. Works directly with the National Funding Director to support issue resolution and improvement with Centralized and outsourced functions.
8. Supports the development and maintenance of training materials, guides and progress reporting.
9. Management and career development of the Funding Leadership Team (Funding Manager, Funding Supervisor, Lead Funding Specialist, Quality Auditor and Funding Trainer) that results in self-sufficient performance management.
10. Manages Funding Managers, Funding Supervisors, Lead Funding Specialists, Quality Auditors and Funding Trainers; monitoring performance to standards and our core values.
11. Works directly with the Funding Leadership Team to improve the productivity of the Funding Department.
12. Reviews and approves bonus payment requests from Funding Leadership, as applicable.
13. Coordinates Monthly Funding Performance calls with the Funding and Ops Leadership Team to conduct, review and discuss improvement planning utilizing the Funding KPIs and reports.
14. Manages the credit exception process to expedite delivery when appropriate.
15. Works with Centralized MIR Team to address trends and issues within the funding process.
16. Responsible for employee and client conflict resolution. If resolution cannot be achieved, passes issue to appropriate level of authority.
17. Responsible for payroll/administrative function for all direct reports.
18. Performs any job-related duties assigned to him/her. Carries out all expectations in a professional manner and with minimal supervision.
19. Responsible for personal continuing education related to job duties; i.e.: NSM's current and/or new policies and procedures, completing any courses on NSM University, and research of payer issues and updates related to his or her territory.
Work Environment:
This position primarily operates in a work from home environment. The work from home policy and requirements must be adhered to. Occasionally, this job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, printers, photocopiers, filing cabinets and fax machines.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is regularly required to sit; use hands repetitively to operate standard office equipment. The employee is frequently required to reach with hands and arms.Core Competencies:
Strong Leadership Capability
• High Communication Proficiency - Both written and verbal
• Customer/Client Focus - Sets the bar for customer service
• Strong Decision-Making Ability
• Strong Problem Solving/Analysis - To include data analysis
• Drive for Results
• Teamwork Orientation
• Technical Capacity
Minimum Job Requirements:
• High school diploma or G.E.D. required, college degree preferred
• 8-10 years of leadership experience
• Proficient in Excel, Word, Outlook, and PowerPoint
• 5 years' experience in Complex Rehab Technology Funding operations
• Ability to travel throughout the region. (Generally, 20% travel)
$62k-109k yearly est. 39d ago
Amazon PPC Division Manager
Scalejet
Remote division head job
Trivium Group is an Amazon-focused advertising agency that drives results to its clients through data-driven decisions, strong systems, and most importantly, great people. Trivium Group has shaped up to be one of the fastest-growing Amazon advertising agencies in the industry, all while creating an incredible, people-oriented culture that makes work feel like home.
We are looking for a PPC Division Manager who will deal with individual employees and customers and will serve as a buffer between top-level management and the PPC Department. In this position you will be responsible for getting employees to buy into the overall company strategy and monitor whether things are working on a practical level. You also will deal with the day-to-day issues that arise in the PPC department and ensure its effective communication with the other departments.
RESPONSIBILITIES
Communicate openly with BPD regarding strategies, goals and KPIs of division
Manage all reporting of PPC Division - Capacity, Churn
Ensure success for all onboarding of new clients (enhance OB Checklist if/when needed)
Build robust Customer Success/Brand Manager processes to have the proactive approach to solving Brand growth
Identify bottlenecks and create solutions and systems to allow growth and efficiency of all parts of PPC Department
Manage LOG OFFs of all POD Leaders and keep team accountable
Managing, supporting and mentoring our PPC Team (and support team members) maintain an elite level of both performance and team happiness.
Monitor and analyze Brand performance - Identify all clients at Risk
Create and Present Full plans for any and all brands at risk
Track team performance, KPIs and ensures OKRs are being met
Understand accountability and react with solution based actions
Conduct research and gather feedback to prioritize areas for improvement based on data analysis, Executive leadership input, and best practices.
Lead PPC Team to execute improvement projects, including timelines, and deliverables.
Provide training and support for adoption of new systems and processes.
Regularly review and update existing SOPs to ensure accuracy and relevance.
Lead the development and implementation of quality control measures to ensure consistent steps and documentation across all PPC Processes
PPC Team at full capacity plan at current Hire dates
Active involvement in the recruitment process for the PPC department
Participation in various personal and professional development trainings
Coming up with ideas to improve productivity
REQUIREMENTS
Advanced English level (written and spoken)
Bachelors in Communications/ Management/ Business
Managerial experience in a service provider agency
High computer literacy and ability to learn new software
Leadership, interpersonal and communication skills
Conflict resolution and employee motivation skills
Self-organization and multitasking ability
Analytical and strategic thinking
COMPENSATION & BENEFITS
Competitive salary
Remote work year-round
Semi-flexible work hours
4 weeks paid vacation + sick time
10 paid National holidays
Professional development
Continuous growth
This will be a remotely administered FULL TIME [40 hr/week] position with an immediate starting date upon hire. You will need to be able to accommodate different schedules and time zones. You will need a quiet workspace with fast internet, a webcam, and a microphone for video calls. This role is compensated on purely experience, and you will receive considerable levels of autonomy and ownership over your projects.
$66k-112k yearly est. 60d+ ago
Survey Division Manager
Civil Science 3.1
Remote division head job
Civil Science is seeking a highly experienced Survey Division Manager to lead and advance our survey program in North Dakota. As a Division Manager, you'll report to the Area Manager and oversee surveyors and support staff within the Survey Division. This is an excellent opportunity for a licensed land surveyor who thrives in team leadership, business development, and delivering technical excellence.
Required Qualifications
North Dakota Professional Land Surveyor (PLS) license
12+ years of professional surveying experience with strong technical depth.
Proven ability to develop and sustain revenue-generating client relationships in the North Dakota surveying market.
Strong communication, organization, and leadership skills.
Ability to travel and meet client needs throughout North Dakota and potentially in surrounding states.
Proven experience overseeing and managing multi-project delivery.
Demonstrated ability to lead teams, think critically, and support multiple departments simultaneously.
Strong understanding of project management: budgeting, scheduling, quality control, resource planning.
Excellent communication, mentoring, and team development skills.
Demonstrated ability to implement and uphold quality management processes.
Ability to balance technical work with operational and strategic responsibilities.
Division Leadership & Strategic Responsibilities
Set strategic direction for the survey division, aligned with company goals.
Lead division level planning, budgeting, forecasting, and performance tracking.
Drive division-level quality, risk management, and safety compliance.
Develop staff through mentoring, hiring, and company performance management programs.
Represent Civil Science in municipal, regional, and state forums and industry organizations
Business Development Responsibilities
Lead business development efforts for the ND survey market, including identifying new clients, pursuing strategic opportunities, and overseeing proposal development.
Monitor funding cycles and position the Division for upcoming opportunities.
Cultivate long-term relationships with agencies, councils, and community partners.
Key Competencies
Strategic thinking
Financial acumen
Business development & relationship-building
Leadership & talent acquisition/development
Communication & negotiation skills
Physical Requirements
Ability to lift up to 50 pounds as needed.
Must be able to work on active construction sites-including uneven terrain, varying weather conditions, and moderate-to-high noise levels.
Frequent physical activities include standing, walking, sitting, climbing, balancing, stooping, kneeling, crouching, and crawling.
Why Join Civil Science?
Ownership in Your Future: At Civil Science, we're proud to be a 100% employee-owned firm. Through our Employee Stock Ownership Plan (ESOP), you'll have the chance to grow your career and save for retirement.
Room to Grow: Say goodbye to corporate red tape. Our agile structure empowers you to take ownership of projects, explore new roles, and accelerate your career.
Work-Life Harmony: Your time outside of work matters. We offer flexibility to ensure your career complements your personal life.
Comprehensive Benefits: Enjoy three weeks of PTO, eight holidays, medical, dental, vision, life insurance, short/long-term disability, tuition reimbursement, and a 401K plan.
About Civil Science
Civil Science isn't just another engineering firm-we're a 100% employee-owned company with over 40 years of expertise and a bold vision for the future. Our team of talented engineers, surveyors, planners, and technicians partners with clients across the public and private sectors to deliver innovative and impactful solutions.
At Civil Science, we believe in investing in our people. As an employee-owner, you'll enjoy unmatched opportunities for leadership, mentorship, and career growth, all within a culture that values collaboration, excellence, and entrepreneurial spirit. If you're ready to join a firm that's shaping the future of civil engineering, we'd love to have you on our team!
Candidates must have a valid driver's license and be able to pass both a criminal background check and driving record review.
Civil Science evaluates and determines on a case-by-case basis whether it is willing to sponsor an individual to receive a temporary or permanent work visa (e.g., E-3, H-1B, H-1B1, or TN visa status).
Civil Science provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
$78k-107k yearly est. Auto-Apply 21d ago
Senior Operations Manager - Customer Service/Call center
Transworld Systems Inc. 4.3
Remote division head job
Salary - 72k-75k annually Transworld Systems, Inc. is an industry leader, customer-first provider of customer relationship outsourcing services, accounts receivable management, loan servicing and legal services for many of the world's leading companies. We have over 50 years of experience in handling customer contacts and interactions across a broad spectrum of industries.
Why should you consider TSI (part of TSI family of companies)?
* Work from home
* Paid training
* Team-oriented work environment
* Growth opportunity
* Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays!
Responsibilities
* Lead strategic client relationship management efforts to deepen partnerships, identify growth opportunities, and support the expansion of differentiated, strategic client offerings.
* Lead teams of managers, supervisors and agents.
* • Create and implement strategy to ensure performance objectives are met.
* Organize, direct, and monitor daily activities of agents and supervisors
* Monitor and review individual and team performance.
* Monitor calls to observe individual demeanor, technical accuracy, and conformity to company and client policy and procedure; provide feedback as required
* Monitor and analyze productivity of agents; generate reports based on analysis.
* Field questions from team and client contacts; recommend corrective services to address customer complaints.
* Provide coaching and development feedback and provide leadership to all staff.
* Ensure all client compliance requirements are met.
* Monitor and ensure compliance with attendance, dress code, and all company policies.
* Maintain contact with client as determined by management.
* Monitor email and voice mail to ensure all communications are up to date and accurate.
* Ensure all payroll deadlines are met.
* Ensure daily and monthly performance results are tracked by agent and team.
* Conduct monthly/annual performance reviews with direct reports
* Administer performance improvement plans and disciplinary warnings as needed.
* Train, motivate, develop and reward agents.
* Responds to and works to resolve agent concerns in a timely manner
* Prepare reports as needed.
* Perform other duties as assigned by Director or VP.
* Possess working knowledge of utility industry regulated market credit/collections practices
Qualifications
* • Must meet background and drug screen requirements as outlined by the project/client
* Minimum of 4 years of management experience in operations, customer service and business administration in a call center setting
* Minimum of 2 years' experience providing leadership and development to team leads/supervisors centered on coaching and developing representatives
* Availability to work from am-pm weekdays, and weekend hours when necessary
* Thorough knowledge of Avaya
* Proficient with Microsoft Excel and Word
* Experience calculating figures and amounts
* Experience analyzing statistical requirements
* Ability to coordinate multiple tasks simultaneously
* Understand and respond to diverse population
* Manage by Walking Around (MBWA)
* Previous experience in putting together QBR's (Quarterly Business Reviews) for assigned program
* Bachelor's degree from an accredited college or university required with major course work in business administration, marketing, or a similar field
* Equivalent work experience in a similar position may be substituted for educational requirements
Physical requirements:
* Normal, corrective vision range; ability to see color and to distinguish letters, numbers and symbols
* Frequently required to sit, stand, walk, talk, hear, bend and reach
* Ability to reach with hands and arms
* Occasionally lift and/or move up to 30lbs
Work conditions:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. You are acknowledging that you can perform the essential functions with or without a reasonable accommodation. The noise level in the work environment is usually moderate. The work environment is primarily indoors. The position requires little to no travel.
This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced or delegated by management to meet the business needs of the company.
We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws.
$96k-136k yearly est. 5d ago
Division Director of Implant Support
The Aspen Group 4.0
Remote division head job
The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and has supported over 20,000 healthcare professionals and team members with close to 1,500 health and wellness offices across 48 states in four distinct categories: dental care, urgent care, medical aesthetics, and animal health. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. TAG provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio, and Lovet Pet Health Care. Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale.
As a reflection of our current needs and planned growth we are very pleased to offer a new opportunity to join our dedicated team as Division Director of Implant Support (DDIS) for Aspen Dental. This role will cover North Carolina and Virginia, we are seeking a candidate who lives in this geography.
Initially focused on implants and ultimately expanding to a focus on ortho, specialty, dentures, crown and bridge, restorative, digital workflow, etc. the DDIS acts as a subject matter expert with category product support. The DDIS also: Acts as a business partner to owners as we expand category lines and services, Educates office team members on the benefits of various products and services as outlined in the treatment plans, and Acts as a bridge between TAG, owners, and supplier partners to help drive solutions and services to patients.
Responsibilities:
Creates annual business category strategic execution plans based on overall company annual strategic direction. Engages and enrolls field leadership through communication, education and continuous follow up.
Develops and executes on division growth plans (quarterly and annually) to support business category opportunities and forecast expectations.
Analyzes division customer trends and plans and executes on activities to achieve sales goals. Partners with owners, office staff, and division leaders to achieve desired results.
Informs business category strategic direction and marketing plans by providing feedback on product effectiveness, opportunities, and patient needs and reactions.
Communicates any business category product issues, loss or potential loss of key patients, or competitive sales strategies that negatively or positively affect division growth plans.
Studies and stays informed on business category products, technologies, clinical studies, competitive activity, and other general information of interest to Aspen or our patients. Applies this knowledge to strategies and tactics to generate business line growth.
Regularly educates owners, office staff, and division leaders on business category products, innovation, and sales opportunities to drive full engagement to achieve desired results.
Monitors business category performance, rewards high performing teams and creates improvement plans for teams with opportunity. Executes on centrally planned division contests and incentives.
Continuously fosters relationships with business category suppliers, remaining up-to-date on product features, benefits, and opportunities.
Advises owners on business category opportunities and applications related to patient treatment plans. Identifies growth drivers and consults office staff on how to identify and capitalize on opportunities.
Coaches and develops field leadership and office staff to improve performance and capability, partners with Regional Managers to resolve performance issues, provides positive feedback, coaches Regional Managers to take corrective action when needed.
Minimum Education and Experience:
Bachelor's degree preferred.
5+ years of industry experience - e.g., dental supply sales, orthodontics, lab, implants.
Demonstrated ability to manage multiple projects, product lines, or areas of a business, resulting in financial growth.
Excellent communication skills - written and verbal.
Strong business acumen, data insights, and sales planning experiences.
Ability to conduct 80% travel within assigned division.
Annual pay range: $75,000 - $90,000, plus opportunity for a quarterly bonus incentives (Actual pay may vary based on experience, performance, and qualifications.)
A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match.
If you are an applicant residing in California, please view our privacy policy here: *********************************************************************************
$75k-90k yearly Auto-Apply 60d+ ago
Division Manager (Rental Property)
Henderson Properties, Inc.
Remote division head job
Description Rental Property Division Manager
Job Type
Full-time
Charlotte, NC
Monthly Profit Bonuses
Monday - Friday
Benefits of working with Henderson Properties!
You receive 80 hours of PTO in your first year of employment and then it increases to 120 hours of PTO after your one year anniversary.
We match up to 3% if you enroll in our Retirement Plan.
We observe 8 Paid Holidays throughout the year.
Insurance options to Full Time Employees after 90 days of employment.
Flexible Working Schedules and option to work from home on Fridays.
Discounts on real estate sales and maintenance work.
PRIMARY RESPONSIBILITIES
Manages functions and staff including supervisory staff. Establishes objectives and goals for business unit directed at process improvement and increased efficiency. Consults supervisors in effective management of employees and resources. Initiates and implements various projects as required. Manages departmental budget in line to organizational goals and objectives. Demonstrates ability to provide vision and strategy to successful completion of business objectives as related to the company business strategies. Understands business unit operations and its functioning (systems, procedural and policy related) at all levels. Anticipates employee needs/problems and finds creative solutions to reduce negative impacts on business. Utilizes management experience to effectively resolve supervisor-escalated issues concerning employees, systems, and processes. Demonstrates ability to effectively communicate with Senior Management. Key representative of business unit both internally and externally. Creates quality systems, monitors quality, initiates and implements corrective action where needed.
SCOPE
Directs the activities of professional employees with similar technical or functional responsibilities. Responsible for implementing operational and strategic policies and directives. Interfaces with senior management to report on project and program milestones and to present project needs. Has full budgetary responsibilities. Establishes and recommends changes to policies that affect subordinate organization.
BUSINESS IMPACT
Works on problems of diverse scope where analysis of situation or data requires evaluation of identifiable factors. Exercises judgment within generally defined practices and policies in selecting techniques for obtaining solutions. Acts as advisor to subordinate's) to meet schedules and/or resolve technical problems. Develops and administers budgets, schedules, and performance requirements. Erroneous decisions or failure to achieve goals results in additional costs and personnel, and serious delays in overall schedules.
LEADERSHIP/ SUPERVISION
Demonstrated ability to provide support and long-term direction to business unit. Models leadership standards aligned with company vision and coaches supervisors in developing strong leadership skills. Provides experienced guidance to Supervisors in managing training programs. May have senior level individual contributor direct reports. Assignments are given in the form of objectives with no processes defined. Provides guidance to subordinates to achieve goals in accordance with established policies.
INTERNAL / EXTERNAL CONTACTS
Frequently interacts with subordinates, customers and/or functional peer group managers. Interactions normally involve matters between functional areas, other company business units, or customers.
Requirements
PREFERRED EDUCATION
BS/BA degree or equivalent related experience
NC real estate license
RELATED EXPERIENCE DESIRED
7-10 years of industry experience or equivalent work experience.
Strong negotiation skills to resolve difficult issues and influence change within department.
In-depth knowledge of Henderson Properties products, policies, procedures and business goals and strategies. In addition, a good understanding of the marketplace and Henderson Properties competitors.
Good decision-making skills and consensus building ability. Promotes teamwork and is a key contributor in projects that involve other functional groups.
MANAGEMENT EXPERIENCE DESIRED
2-4 years
Salary Description $72,000 - $90,000 per year plus bonuses
$72k-90k yearly 40d ago
Structures Section Manager
Insight Global
Division head job in Columbus, OH
Insight Global is seeking a Bridges and Structures Section Manager in our Columbus office to lead and grow the structures team for our engineering client. The Section Manager will be responsible for management of structures staff, delivery of project submissions, staff development, project profitability, staff morale, and quality control. They will function as a Project Manager or Project Engineer on large / complex infrastructure projects. They will be involved in business development planning, client management, proposal preparation, and interviews. The Section Manager will see that all work is planned, organized, controlled, and evaluated through a pro-active project management system, and subsequently implement, monitor, and support company policies. They will also select, train, and develop technical personnel and work cooperatively with Area Leadership, National Directors, and Marketing Leads.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: ****************************************************
Skills and Requirements
Bachelor's degree or equivalent experience
A minimum of 7 years experience
Professional registration, license or certification may be required based on role
Strong communication and listening skills
Ability to handle multiple assignments
Good leadership and organizational skills
An attitude and commitment to being an active participant of our employee-owned culture is a must BS degree in Civil Engineering, MS degree in Structural Engineering
PE in Ohio or ability to obtain within six months of hire
Minimum of 10 years of bridge/structural design experience
Proven hands-on experience in all aspects of bridge design projects with a focus on OhioDOT projects
Experience using Microstation and typical structural analysis programs and bridge design software used in the industry
Proficiency with Microsoft Office software
Thorough knowledge and understanding of the LRFD Bridge Design Code
Demonstrated leadership skills, communication skills and ability to work with various teams
Must enjoy mentoring and teaching other staff
Must have the ability to handle multiple assignments
Excellent marketing and business development skills
Experience managing staff, clients, and contracts
Preference given to local candidates
$58k-92k yearly est. 60d+ ago
Division Manager
Quantum Services 4.6
Division head job in Worthington, OH
You are ready to level up! You want more than just a job. You want to be part of something, to lead a small team, work side by side with them, keep them organized and running efficiently to serve your clients. Your client's wins are your team's wins and you're excited to help retail businesses run more effectively. Reaching goals and helping others hit goals is important to you. Numbers, counting, and accuracy are your jam, and you like to drive too.
We may have the perfect opportunity for you. Quantum Services is looking for our next Division Manager. Your days will start at the crack of dawn… literally. You'll drive to a store in the morning, count everything in the store, and move on to the next one. At each place, you'll provide the store managers with information that they can use to help their businesses be more effective.
If standing and counting are not your best friend, or if you don't like to drive, then this opportunity is NOT for you.
If you're excited about developing a Rockstar team, getting really good at routine tasks, working in a different environment every day, then this opportunity IS for you.
Who makes it as a Division Manager? Accurate inventory counters with the ability to supervise and support a team who can switch gears to ensure our clients are served well. Our Division Managers have had successful careers in Fast Food, Grocery, Merchandising and a whole host of other retail environments.
Want to see what it's like? CLICK HERE
With an amazing growth plan and ownership that wants to see your skills and talents grow and be appreciated, Quantum Services may be the right fit for you.
Quantum Services embraces diversity in our people and our workdays while appreciating and recognizing hard work. Opportunity is always ripe for the taking. Our doors, ears, and minds are open for feedback and continuous improvement. We are proud to cultivate a caring and supportive team environment and culture at Quantum Services.
Responsibilities:
Work with your team members or on your own to EFFECTIVELY and ACCURATELY count all items in a convenience store (stockroom, walk-in coolers/freezers, front of store, etc)
Effectively communicate with Store Managers on different audits
Develop a schedule with our clients for your area and your team
Provide excellent service to each of our clients and their contacts
Provide support and ongoing training and communication with your team
Assist in other company projects
Qualifications:
Be able to lift 25 lbs. and perform physical aspects of the position including:
Squatting
Kneeling
Standing on small ladders
Working in coolers and freezers
Must have valid Driver's License and a personal car to use for work, at least through training
What you bring to the table:
Integrity: You are the person who does what they say they will do when they say they will do it.
Dependability: You show up on time, every time, for your team and our clients.
Responsibility: You can be trusted to run your area and your day your way while getting the work done effectively and efficiently.
Adaptability: You are willing to roll with changes for the sake of our clients and our team
What we bring to the table:
Company Car/Gas Card after successfully completing training
Independence and Autonomy
Paid Holidays and Vacations
Rockin' Benefit Plan: Health, Dental, Life, and Paid Disability Insurance, 401K, Flex Benefit Plan
Employee Referral Program
Tuition Reimbursement
Relatable Skills/Experience: Merchandising, Stocking, Inventory, Retail, Cashier, Supervisor, Manager, Retail Sales, Route Sales
$83k-109k yearly est. 2d ago
Commercial Lending Division Manager
United Community Bank 4.5
Remote division head job
United Community is seeking a highly skilled Commercial Lending Division Manager. As a Commercial Lending Division Manager, you'll play a pivotal role in managing and growing our commercial relationships while driving new business opportunities. You'll oversee all lending activities within the Bank, working closely with the Regional Credit Manager to manage credit risk effectively. In this dynamic role, you'll communicate lending policies, assist with credit procedures, and ensure compliance with policies. You'll also participate in credit decisions and lead business development activities, including business loans, deposits, and treasury management services. Your efforts will help us achieve our goals for diversification and credit quality.
What You'll Do
Develop strategies for maintaining and further penetrating existing accounts
Execute strategies with calls, visits, needs assessments, customer qualification, and follow-up to maintain, enhance, and expand customer relationships
Respond promptly to customer issues, questions, and concerns
Analyze financial statements
Make financing proposals and negotiate terms and conditions for loans, leases, etc.
Actively cross-sell bank products
Interact with loan review
Exercise strong credit and pricing skills, making recommendations for credits above assigned authority and decisions for credits within assigned authority
Maintain community involvement
Sponsor loan requests through the appropriate credit approval process
Maintain and build account profitability with assigned clients by providing core banking products and services
Manage administrative tasks, including credit analysis and processing
May be asked to fill other credit roles as needed by the immediate supervisor
Perform quarterly check-ins along with an effective management plan consisting of goals for staff
Requirements For Success
5+ years of previous in banking or sales
Strong background in corporate finance and business acumen
Effective sales techniques and problem-solving skills
Mastery of bank products and services
Conditions of Employment
Must be able to pass a criminal background & credit check
This is a full-time, non-remote position
FLSA Status:
Exempt
Ready to take your career to the next level? Apply now and become a vital part of our team!
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Pay Range USD $0.00 - USD $0.00 /Yr.
$82k-106k yearly est. Auto-Apply 2d ago
Laborer- Division 7
DPR Construction 4.8
Remote division head job
DPR Construction is a forward-thinking, self-performing general contractor specializing in technically complex and sustainable projects for the advanced technology, life sciences, healthcare, higher education and commercial markets. Founded in 1990, DPR is a great story of entrepreneurial success as a private, employee-owned company that has grown into a multi-billion-dollar family of companies with offices around the world.
Working at DPR, you'll have the chance to try new things, explore unique paths and shape your future. Here, we build opportunity together-by harnessing our talents, enabling curiosity and pursuing our collective ambition to make the best ideas happen. We are proud to be recognized as a great place to work by our talented teammates and leading news organizations like U.S. News and World Report, Forbes, Fast Company and Newsweek.
Explore our open opportunities at ********************