Who We Are:
Trojan Partners is a full-service real estate brokerage, investment, and management firm redefining modern multifamily and student housing living across the Los Angeles market. With a strong focus on student housing near USC and a growing multifamily portfolio, we manage 500+ units and continue to expand our footprint through active brokerage, acquisitions, disposition, and property management operations.
We are seeking an experienced Commercial Real Estate Director of Operations to support a fast-moving brokerage and investment platform. This role works directly with the principal and plays a critical role in brokerage listings and sales, acquisitions and dispositions of owned assets, and select property management coordination. This is a hybrid role, with both remote work and in person responsibilities at our Century City office.
Key Responsibilities
Brokerage Transaction Coordination:
Manage end-to-end transaction workflows across acquisitions and dispositions. Coordinate escrow timelines, due diligence materials, third-party vendors, title, lenders, and key deal milestones. Track all active listings, buyer and seller communications, LOIs, PSAs, contingencies, and closing requirements. Maintain accurate pipeline reports, commission tracking, and compliance files. Ensure all commercial real estate documents are organized, executed, and delivered on schedule.
Brokerage Operations & Deal Execution:
Prepare and update offering memoranda, BOVs, property packages, and investment decks. Conduct light financial analysis and market research to support underwriting, pricing, and listing preparation. Maintain CoStar, LoopNet, Crexi, MLS, and internal listing platforms with accurate property and marketing information. Coordinate property tours, client meetings, internal deal reviews, and broker-to-broker communications. Support contract execution, escrow openings, and closing coordination.
Executive Administrative Support:
Manage the principal's schedule, meetings, inbox flow, and key materials. Join select brokerage, investor, or ownership calls to maintain continuity and follow-up. Act as a central point of coordination across brokerage, acquisitions, and property management functions. Maintain organized deal rooms, file systems, and internal communication workflows.
Marketing & CRE Presentation Development:
Build polished offering memoranda, investor decks, BOVs, pitch books, and marketing materials using Canva, InDesign, and CRE platforms. Assist with marketing campaigns, email outreach, and investor and broker distribution. Maintain and grow CRM systems with accurate buyer, investor, and prospect data. Produce clean, professional materials that support active listings and capital markets activity.
Who You Are:
You have experience in commercial real estate brokerage operations, transaction coordination, or capital markets. You're highly organized, detail-oriented, and comfortable managing multiple deals simultaneously. You move fast, anticipate next steps, and take ownership of execution. You communicate clearly and professionally across email, phone, and in-person settings. You're tech-savvy and comfortable with MLS, CoStar, LoopNet, Crexi, CRM systems, and Excel. You thrive in a boutique, entrepreneurial environment and enjoy deal flow, structure, and precision.
Qualifications:
3-7+ years of experience in CRE brokerage operations, transaction coordination, or a capital markets role. Strong understanding of commercial real estate documents, escrow processes, and deal flow.
$96k-171k yearly est. 4d ago
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Sales Strategy & Operations Manager
Gamma.App
Remote job
We're building the creative layer for modern communication. Every month, over a billion people make presentations - but the tools they use to make them haven't evolved in decades. We're changing that, using AI to disrupt a massive market.
📈 Millions of people rely on Gamma to create, teach, and persuade, creating more than 1 million gammas every day.
💻 We see Gamma as the next great workplace tool, combining viral B2C love with a massive B2B opportunity. We believe AI can be a true creative partner: one that understands context, clarity, and taste.
💸 We've reached a $2.1B valuation, crossed $100M in annual recurring revenue, and have been profitable since 2023.
💙 We're an imaginative, passionate team who takes our work seriously, but not ourselves. Our culture is warm, a little quirky, and fueled by curiosity.
About the role
You'll build the operational foundation that scales Gamma's go-to-market efforts from PLG success to enterprise sales. This means establishing systems, processes, and infrastructure that bridge self‑serve users and enterprise buyers while leveraging AI extensively to build operations that work at PLG scale with enterprise precision. You'll own HubSpot architecture, deal operations, revenue reporting, and the GTM tech stack, ensuring our sales and customer success teams have everything they need to succeed.
As Sales Strategy and Operations Manager, you'll implement AI‑powered workflows using platforms like Clay, n8n, and HubSpot AI to eliminate manual tasks, establish revenue forecasting that gives leadership visibility into pipeline health, and create scalable processes for lead routing, security questionnaires, and enterprise onboarding. You'll partner closely with Product, Finance, and Engineering while driving operational cadences that keep the team aligned and accountable.
Our team has a strong in‑office culture and works in person 4-5 days per week in San Francisco. We love working together to stay creative and connected, with flexibility to work from home when focus matters most.
What you'll do
Build and manage CRM infrastructure from the ground up, owning lead stages, qualification criteria, pipeline reporting, and automated workflows
Implement AI‑powered workflows and automation using platforms like Clay, n8n, and HubSpot AI to eliminate manual tasks
Own end‑to‑end deal operations including contract generation, invoicing workflows, payment tracking, and clean handoffs between sales and customer success
Establish revenue reporting and forecasting that gives leadership visibility into pipeline health, conversion metrics, and business performance
Administer and optimize our GTM tech stack, evaluating and piloting emerging AI tools through continuous experimentation
Drive operational cadences supporting weekly pipeline reviews, monthly business reviews, and quarterly planning
What you'll bring
6‑8+ years in Revenue Operations, Sales Operations, or GTM Operations at a B2B SaaS company with proven ability to build systems from scratch
Expert‑level HubSpot and Salesforce proficiency with experience building instances, designing complex workflows, and leveraging the platform for PLG and sales‑led motions
Strong technical foundation with SQL proficiency, comfort with APIs and system integrations, and experience implementing AI‑powered tools to automate operations
Experience bridging PLG and sales‑led models with understanding of both self‑serve metrics and traditional B2B pipeline management
Project management excellence with ability to juggle multiple priorities, manage cross‑functional stakeholders, and ship projects on time
Business acumen and analytical rigor with ability to turn messy data into clear insights and communicate recommendations effectively
Bias toward action and pragmatism with judgment on when to build perfect solutions vs. when 80% is good enough
Humble, collaborative approach with ability to build trust across teams and genuine eagerness to help others succeed
(Nice to have) Early‑stage startup experience building operations infrastructure from the ground up
(Nice to have) Experience migrating from HubSpot to Salesforce or Salesforce to HubSpot
Compensation range
Final offer amounts are determined by multiple factors, including but not limited to experience and expertise in the requirements listed above.
If you're interested in this role but you don't meet every requirement, we encourage you to apply anyway! We're always excited about meeting great people.
We believe Gamma's storytelling platform will make people happier at work.
Let's be real: no one likes building decks. And yet, they're a necessary part of work life. We're on a mission to free orgs from the drudgery of deck building, while dialing up the magic of storytelling and turning dread into delight.
We care deeply about our customers' success.
If we don't think they'll get real ROI from Gamma, we won't sell it to them. Customer success drives all of what we do - from our first interaction with them, to their umpteenth renewal. We aim to help our customers win the next pitch, land the compelling case, drive employee satisfaction, and let storytelling reign.
Our tiny team has massive impact and reach
1 million
6 million
AI images generated daily
1 trillion
LLM tokens processed per month
… all driven by customer value.
Life at Gamma
You get energy from small teams doing big things.
You love when design, code, and storytelling overlap.
You default to action, even when the answer isn't clear yet.
You value details, but know when to ship and move on.
You bring both the spreadsheets and the sparkle, equal parts workhorse and unicorn.
You believe AI should amplify creativity, not replace it.
You know kindness and intensity are not opposites.
You like working with people who care deeply: about their craft, their teammates, and the users on the other side of the screen.
Who we are
Gamma is full of imaginative, passionate people who take their work seriously but not themselves. The culture is warm, a little quirky, and fueled by curiosity. It's the kind of place where you'll debate a pixel on Monday, laugh over someone's keyboard setup on Tuesday, and ship something remarkable by Friday.
We care about craft, move with intention, and don't mind getting a little scrappy. It's fast, creative, and occasionally chaotic - but that's what makes it interesting.
Here's a bit about what it's like to work here, from people on the inside
We asked the team what makes Gamma, Gamma. Here were some of their answers:
"quirky, inspiring, fun, a little wild in the best way"
"You can have an idea and just run with it."
"Everyone's talented and humble - the mix keeps you sharp."
"We ship cool stuff, learn a ton, and laugh a lot doing it."
Meet the team
We're a team of dreamers and doers building in beautiful San Francisco 🌉
We're kabbadi enthusiasts, pickleballers, dog herders, woodworkers, keyboard nerds, potters, and more - and we can't wait to meet you!
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$130k-209k yearly est. 5d ago
Manufactured Housing Regional Community Manager
Homestead Communities, LLC 3.8
Remote job
We review all applicants within 48 hours. Given the high interest in this position, we respond only to those candidates which seem to be the best fit for the position. We regret the impersonal nature of most of these responses.
Company Overview
Homestead Communities (the “Company”) addresses the affordable housing crisis in the United States by providing safe, clean and supportive communities where working families and retirees can own or rent affordable, high-quality, single-family manufactured homes. Founded in 2023, the Company was one of the ten largest buyers of manufactured housing communities (“MHC”) over the past two years. Homestead Communities is committed to responsible stewardship for its residents, providing engaging careers for its team members, and delivering attractive risk-adjusted returns to its investor.
Homestead Communities is owned by its management team and one of the world's largest real estate investors, Invesco (NYSE: IVZ). The Company combines proven, growth-orientated entrepreneurial leadership with institutional discipline and financial capability. This position offers the opportunity to contribute meaningfully to a new enterprise with proven partners and the resources and experience to build a significant operating business.
Location
Atlanta, Georgia. Either work from home or from one of the Company's MHC's in the Atlanta region.
Position Overview
Train, supervise and support seven, (initially), on-site Community Managers so they maintain the Company's high operating standards to meet operating budgets, capital improvement budgets, occupancy, home sales and rent collections goals. Cultivate an entrepreneur's “ownership” attitude among Community Managers to encourage their dedicated engagement. Regularly tour communities to confirm that community appearance is high and to build relationships with all on-site team members. Survey resident satisfaction and propose operating improvements to increase satisfaction and retention. Assist the Vice President, Property Performance in annual budgeting and business plans and special assignments.
Responsibilities
Community Manager Leadership
· Recruit, select, train and develop Community Managers so they can meet performance expectations with reduced support. By personal example and instruction, set high standards for financial discipline, customer service and team support, and efficient and effective work habits.
· Use operating data and monthly operating budgets to provide detailed, on-going feedback to Community Managers to achieve operating and financial objectives. Understand business issues at each community and the performance of all on-site staff well enough to coach Community Managers.
· Contribute to the development and delivery of training programs for on-site teams, with a focus on Rent Manager proficiency, customer service, sales support, and compliance.
· Review and approve Community Managers' selection of vendors and their contract terms, assuring the quality and timeliness of execution. Review vendors' compliance with Company insurance requirements.
· Using customized or industry-leading training programs, train all on-site team members in specific, technical operating procedures.
· Supervise Community Managers' move-out home inspections, renovations, marketing and move-ins, assuring timely turnovers and new tenants' lease documentation.
· Advise the Vice President, Property Performance on staffing levels and customized compensation structures and amounts.
· For vacant home sites, with the Vice President of Asset Maximization, (1) solicit local manufactured home dealers to place inventory units in a community; (2) specify homes for potential acquisition and re-sale. For community-owned MH, with the Community Manager, inspect homes and determine the renovation plan, and monitor the renovation.
Marketing and Sales Company Leadership
· Lead creating the Company's SOPs for POH leasing and sales. Gather best practices from colleagues, Company consultants and industry leaders to create SOPs and associated SaaS, IT and documentation.
· Supervise Community Managers' execution of the Company's marketing, sales and advertising efforts. With the Director, Home Sales and Leasing, contribute help develop and implement a program to convert home renters into home owners.
· With the Director of Sales and Marketing, train on-site teams in effective sales and customer support.
· Supervise Community Managers' execution of community owned home inspections, renovations and move-ins to assure timely turnovers and proper lease documentation.
· With Vice President, Property Performance and Vice President, Asset Maximization, set quarterly goals for community-owned home sales and vacant site fill.
Financial Management
· Lead monthly financial and operating review with each Community Manager. Teach Community Managers how to read income statements and balance sheets and write variance explanations.
· Annually, with each Community Manager and the Vice President, Asset Maximization and Controller, prepare the operating goals and operating and capital budget.
· Prepare quarterly discretionary bonus program for participating on-site staff.
Resident Service
· By personal example and setting standards, foster a culture of excellent customer service.
· Include in community visits, meeting residents to solicit their views on community life and on-site team performance. Help on-site team resolve any resident issues.
Vendor and Project Oversight
· Approve Community Managers' vendor selections, contract terms, and expenditures exceeding their authority.
· Monitor vendor performance, job costs, and change orders to ensure quality work and cost control.
· Ensure compliance with insurance and safety requirements for contractors and vendors.
Reporting
· The position reports to the Vice President, Property Performance.
· The position works closely with the Vice President, Asset Maximization.
· The position supervises five to 12 Community Managers, depending on workloads.
· The position is supported by the Company's Controller and other Regional Managers.
Advancement
· Increased responsibility for additional communities and/or communities with significant operational improvement opportunities.
· Promotion to Vice President, with appropriate increase in compensation, with success in the position and the growth of the Company's owned MH portfolio and site fill and/or expansion opportunities.
· Broadening exposure to other disciplines in the Company's operations.
Increasing representation of the Company at industry events.
Qualifications
· At least five years of supervising on-site teams in the MHC industry. Technical expertise in SaaS and other tools specific to the MHC industry is necessary.
· English-language fluency. Spanish-language competence is an advantage.
Passing standard criminal background checks.
Compensation
· Annual base salary from $90,000 up to $110,000 depending on the candidate's experience and capabilities. Annual discretionary cash bonus with a total annual target of $10,000.
· Paid time off in an amount at the discretion of the team member.
· Medical, dental, vision, long- and short-term disability and life insurance. 401(k) with matching up to 4% of employee deferral.
Miscellaneous
· The Company will provide reasonable accommodation to any employee with a disability who require accommodation to perform the essential functions of their job.
· The Company is an equal opportunity employer. All qualified applicants will receive consideration, and all employees are respected, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status and any other characteristic protected by law.
· The position is exempt from overtime.
$90k-110k yearly 1d ago
Legal Operations Manager
Hinge-Health 4.4
Remote job
About the Role
Hinge Health is seeking a Legal Operations Manager to join the legal team. This is an exciting opportunity for a motivated legal ops professional to join the market leader of Digital Health MSK services at a critical phase of the company's growth. The position offers the opportunity to work with a best-in-class Legal Ops function and a dedicated, talented and welcoming group of legal and compliance professionals.
As part of the Legal Ops team, the Legal Operations Manager will manage Legal and Compliance team operations by creating, managing, and improving processes for the efficient delivery of legal services by the Legal and Compliance team to stakeholders throughout the company. Duties will include managing strategic and high visibility projects, improving the use of legal technologies, improving workflows, developing process documentation and training. This position will also work cross-functionally across business teams and collaborate with a diverse group of stakeholders to maximize the efficiency of the Legal team, create and execute plans to improve Legal Ops functionality and impact, and scale processes to support our Legal team and enterprise goals.
What You'll Accomplish
Work cross-functionally in project managing key company-wide initiatives driven by our team, building and tracking project features, milestones, and dependencies
Create processes and templates to organize projects, legal advice and document business processes
Provide ongoing assistance to various legal functions, including product, commercial, employment and compliance, including managing administration of the company's patent program
Build, manage and improve legal self-service and knowledge management resources
Establish and maintain key performance indicators (KPIs) and metrics to measure the legal team's performance and efficiency; create and maintain dashboards and reports to provide leadership with insights into legal spend and operational trends
Lead the selection, implementation, and management of legal technology solutions, including AI, e-billing, and ticketing systems
Oversee the entire outside counsel and legal vendor management lifecycle, including onboarding, billing, and performance tracking; manage and administer the legal team's billing platform
Develop and manage the legal department's annual budget and forecasting processes in collaboration with Finance
Hinge Health Hybrid Model
We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog-friendly workplace program.
Basic Qualifications
B.A. or B.S. degree and legal operations management experience
2-3+ years experience in the areas of legal operations or project management, in-house or at a law firm preferred
Able to develop project plans and timelines, align key stakeholders and drive project completion
Experience breaking down processes and identifying key pain points to support business improvements
Able to prioritize effectively and handle multiple projects simultaneously
Detail-oriented, well-organized, and able to prioritize multiple high-importance activities, driving results
Exercise sound judgment, learn quickly and work well under time pressures
Preferred Qualifications
Experience working with a healthcare technology company
Able to provide executive-level project management
Proactive, resourceful and able to function independently with minimal supervision
Excellent oral and written communication, research, interpersonal and organizational skills
Able to cover a wide range and level of tasks - from thinking strategically to troubleshooting detail where needed
Desire and aptitude for learning new concepts on the job and taking on new responsibilities
Previous experience managing IP programs
Strong understanding of legal department metrics, budgeting, and financial analysis
Legal operations certification (e.g., CLOC, ACC Legal Ops) or Project Management Certification
Experience with legal technology:
Legal e-billing software (e.g., Brightflag, Legal Tracker, Team Connect, Passport, SimpleLegal, Onnit)
Contract lifecycle management or CLM (e.g., home-grown systems, Ironclad, Salesforce)
Workflow automation (e.g., Tonkean, Streamline, Checkbox)
Legal AI tools (e.g., GC AI, Ivo, Luminance)
Knowledge management software
Compensation
This position will have an annual salary, plus equity and benefits. Please note the annual salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. The annual salary range for this position is $118,400 - $177,600.
About Hinge Health
Hinge Health leverages software, including AI, to largely automate care for joint and muscle health, delivering an outstanding member experience, improved member outcomes, and cost reductions for its clients. The company has designed its platform to address a broad spectrum of MSK care-from acute injury, to chronic pain, to post-surgical rehabilitation-and the platform can help to ease members' pain, improve their function, and reduce their need for surgeries, all while driving health equity by allowing members to engage in their exercise therapy sessions from anywhere. The company is headquartered in San Francisco, California.
Learn more at **************************
What You'll Love About Us
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn't available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development
Culture & Engagement
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
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$118.4k-177.6k yearly 3d ago
Regional Partnerships Manager, Education (Hybrid)
Playworks 4.3
Remote job
A national nonprofit organization in San Francisco seeks a Regional Partnership Manager to drive school partnerships and strengthen existing relationships. You will play a key role in expanding regional services, engage with schools, and manage a sales pipeline. The ideal candidate has over 2 years of experience in sales or partnership development, strong organizational skills, and excels in communication. This full-time, hybrid position offers a salary of $76,200 and a comprehensive benefits package.
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$76.2k yearly 2d ago
Director of Operations - CPG & Packaging
Sourcem
Remote job
Job Title: Director of Operations - CPG & Packaging
Type: Full-Time
Industry: Consumer Packaged Goods (CPG), Packaging
Travel: Domestic & International Travel Occasionally Required
About Us: sourceM is a rapidly growing product development and sourcing agency specializing in consumer-packaged goods and innovative packaging solutions. Our clients range from emerging startups to global brands, and we pride ourselves on delivering high-quality, technically intensive, and market-ready products with speed and precision.
The Role: We're seeking an experienced operations leader who has directly managed teams and owned end-to-end execution within CPG and/or packaging environments. The role calls for a candidate that brings hands-on experience in global sourcing, product development, and quality/compliance, along with a proven ability to anticipate issues, solve complex problems, and build systems that prevent repeat challenges. This position reports directly to the Vice President of Operations and leads a team of product/project managers.
Just as important, this position requires a strong client-partner mindset-someone who can understand client perspectives, set clear expectations, and resolve issues thoughtfully while maintaining long-term, collaborative relationships.
Key Responsibilities:
🧠 Product Development
Manage and mentor a team of product/project managers
Partner with internal and external resources to ensure manufacturability and compliance from concept to launch
Evaluate materials, packaging formats, and production methods for feasibility, cost efficiency, and sustainability
📦 Sourcing & Supply Chain Management
Oversee global sourcing strategies and supplier relationships
Optimize logistics, inventory management, and cost efficiencies
Collaborate with cross-functional teams to ensure warehousing, fulfillment and import operations run smoothly to ensure on-time, in-full (OTIF) seamless customer delivery
🧪 Quality & Compliance Leadership
Enforce rigorous quality assurance and test protocols across all product categories
Ensure compliance with global regulatory standards (FDA, CPSC, REACH, Prop 65, etc.)
Oversee root cause analysis and the creation and implementation of corrective action plans
Lead product risk assessment reviews
Monitor vendor assessments
Assess projects for potential problems proactively avoiding them and/or quickly resolving them
📊 Operational Excellence
Partner with the Vice President of Operations to build and refine SOPs, KPIs, and reporting systems to drive continuous improvement
Translate strategic initiatives into actionable operational plans with milestone tracking and accountability.
Provide regular performance reports highlighting risks and opportunities
What We're Looking For:
8+ years of experience in operations, quality, or supply chain roles within CPG, packaging, or manufacturing
Record of preventing and solving problems
Deep knowledge of product testing, regulatory compliance, and quality systems
Proven track record in global sourcing and logistics
· Demonstrated ability to understand client perspectives, set clear expectations, and tactfully resolve issues in a manner that preserves strong, collaborative relationships.
Strong leadership, communication, and project management skills
Champion of AI/technology integration
Bonus: Experience with sustainability initiatives
Why Join Us?
Work with a passionate, collaborative team shaping the future of packaging and consumer products
Opportunity to help lead and scale operations in a high-growth environment
Competitive compensation, benefits, and room for advancement
Hybrid work environment of work from home three days a week and in our dedicated office at The Preserve (Hollywood, CA) two days a week
If you're a strategic thinker with a hands-on mindset and a passion for quality and innovation, we'd love to hear from you!
Apply now and help us build the next generation of great products!
$96k-171k yearly est. 5d ago
Remote Senior Area Manager, Outdoor Community - USA West
Arc'Teryx Limited
Remote job
A leading outdoor apparel company is seeking a Senior Area Manager, Community for the USA West. This role involves leading community strategies across several urban outdoor hubs, engaging and growing the community through events, mentorship, and strategic oversight. The ideal candidate will have over 8 years of experience in community management and event strategy, with strong budget management and cross-functional leadership skills. This position offers remote flexibility and a competitive salary between $124,000 and $155,000 annually.
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$124k-155k yearly 3d ago
Business Operations Manager
HYBE America
Remote job
HYBE America is part of HYBE, a global leader at the intersection of music, entertainment, and technology. We represent some of the world's most influential artists and continue to expand our creative and cultural impact across the Americas. At HYBE, we believe in the power of music and foster a culture built on Passion, Autonomy, and Trust.
Position Overview
Our growing Business & Operations HxG team at HYBE America is seeking a seasoned Business Operations Manager to execute music business and operations within the label, including merchandise business and other artist IP-related business. The Business Operations Manager will also drive business goals for artists and artist IP-related businesses through hands-on project management, cross-functional coordination among many teams and companies, and operational execution to achieve those objectives. Our ideal candidate is a hands-on, solutions-oriented operator who thrives in fast-moving, creative environments. They are highly organized, adaptable, and comfortable owning projects end-to-end while collaborating closely with cross-functional partners. They bring structure to complexity, communicate clearly, and are motivated by turning ideas into successful execution.
This is a full-time, hybrid role based in our Santa Monica office, with in-person collaboration 3 days per week and remote work 2 days per week
Key Responsibilities
Develop, organize, and project short and long-term music business initiatives (monthly, quarterly, annual), including defining milestones, targets, and deliverables, and execution timelines
Own and manage business initiatives (including merchandise) and cross-functional projects start-to-finish, including contracts, budgets, logistics, timelines, and execution
Oversee day-to-day operational workflows for assigned projects and ensure smooth execution across teams and external partners
Collaborate closely with departments across the label to ensure alignment on budgets, timelines, inventory, deliverables, and execution
Identify operational risks and execution gaps and proactively implement solutions
Provide hands-on operational support when required, including on-site coordination, logistics management, and issue resolution
Support leadership with clear project updates, progress reporting, and execution insights
Qualifications
Bachelor's degree in Music Business, Business Administration or related field
5+ years of relevant experience in Business Operations, Project Management, or related functions
Proven track record managing complex projects and cross-functional initiatives
Strong organizational and problem-solving skills with attention to detail
Proficiency in Microsoft Office (Excel, Word, PowerPoint) OR Google Workspace (Sheets, Docs, Slides)
Self-starter with the ability to lead projects independently or in team settings
Excellent written and verbal communication skills
Knowledge of, or hands-on experience in, the content/entertainment industry
Fluency in Korean and English (spoken and written)
It's a bonus if you have
MBA, PMP, or equivalent professional certification
Experience in business operations or project management in the entertainment (preferably music and talent management) industry
Ability to work with several levels of an organization in parallel, including ensuring quality implementation
Technologies/Systems/Software we use
Microsoft Office (Excel, Word, PowerPoint)
Google Workspace (Sheets, Docs, Slides)
at Venu
Shopify
Don't match every skill listed? Almost nobody does! Think you're a good fit anyway? Please let us know.
Salary Range
The salary range for this job is $90,000-$115,000. This is a good faith effort at the time of posting. This range is base salary only and does not include benefits and any other compensatory components of the role.
Why Join Us
At HYBE America, you'll play a pivotal role in shaping the voice and reputation of one of the most dynamic and innovative companies in global entertainment. You'll work with some of the world's most exciting artists and help tell the stories that define culture. We back our passion for music with benefits that take care of you, so you can bring your best to the work that inspires millions.
Benefits
Medical, dental, and vision insurance
Company 401(k) match up to 5%
Flexible paid time off
FSA
Life insurance
Wellhub membership that gives you access to gyms and fitness studios
Excellent parental leave policies
**HYBE America is an equal opportunity employer, and more than that, actively strives to build and nurture a diverse, inclusive, and equitable team. We celebrate differences and screen for shared values and cultural fit. We are committed to providing employees with a work environment free of discrimination and harassment.**
$90k-115k yearly 3d ago
Scaled Partner Enablement Manager
Intercom 4.8
Remote job
Intercom colaborar da conbarada iric corporol ICG. Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences.
Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always‑on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution Reliability Is traffack with Int. Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high‑touch queries that require a human agent.
Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers.
What's the opportunity?
Intercom is rapidly scaling its Partner Ecosystem, and the effectiveness of this growth depends on our ability to train hundreds of partners efficiently and consistently. We are looking for a highly motivated Scaled Partner Enablement Program Manager to own the end‑to‑end enablement content strategy, creation, and delivery for our entire partner base through digital channels. This role JAXBElement the engine behind our partner's readiness and growth, ensuring every partner, regardless of tier or location, has access to world‑class learning assets across Sales, Technical, and Services competencies.
What will I be doing?
Design, develop, and maintain high‑quality enablement content and learning paths across three core partner competency areas: Sales Enablement, Technical Enablement, and Services Enablement.
Manage the Partner Learning Management System (LMS) and Partner Enablement Hub as primary delivery mechanisms, ensuring content is current, intuitive, and engaging.
Establish and manage a scaled content calendar, working with subject‑matter experts (SMEs) across Partner Management, Product Marketing, and Go‑to‑Market teams to transform complex information into digestible training modules.
Own and optimize partner engagement metrics: including the number of partners completing modules, completion rates, and click‑through rates (CTRs) on key assets to demonstrate the impact of the scaled motion.
Continuously audit, update, and retire obsolete content to maintain a high level of content hygiene and partner experience.
Report to the Senior Director of Enablement, providing regular updates on scaled program performance and engagement analytics.
What skills do I need?
5+ years of progressive experience in Enablement or Learning & Development, preferably in a B2B SaaS or Partner/Channel environment.
Proven expertise in designing and developing scalable digital learning content (e.g., e‑learning modules, video scripts, certification programs).
Deep familiarity with managing and administering a Partner LMS (e.g., Docebo) and a content management system (CMS) or sales enablement platform (e.g., Highspot) for content distribution.
Strong analytical skills with experience using platform data to measure content effectiveness and drive engagement improvements.
Exceptional written and verbal communication skills, with the ability to translate complex product/technical concepts into clear, action‑oriented partner training.
Experience with PRM tools like Impartner or Partnerize is a plus.
We are a well‑treated bunch with awesome benefits! If there's something important to you that's not on this list, talk to us!
Competitive salary and meaningful equity
Comprehensive medical, dental, and vision coverage
Regular compensation reviews - great work is rewarded!
Flexible paid time off policy
Paid Parental Leave Program
In‑office bicycle storage
Fun events for Intercomrades, friends, and family!
The base salary range for archives within the San Francisco Bay Area is \$157,500 - \$191,000. Actual base pay will depend on a variety of factors such as education, skills, experience.
#LI‑Hybrid
Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier, and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
Intercom values diversity and is committed to equal employment opportunity. Intercom will not discriminate against any employee or applicant on the basis of race, color, religion, sex, national origin, veteran status, disability, or any other protected characteristic.
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A leading healthcare consulting firm in Chicago is seeking a Healthcare Consulting Manager. The role involves managing complex projects, analyzing data for performance improvement, and mentoring junior team members. Candidates must have a BA/BS in Nursing and at least 5 years of experience in a clinical environment. Strong leadership and communication skills are required. Huron offers a competitive salary range, benefits, and a commitment to diversity and inclusion.
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$110k-153k yearly est. 3d ago
Operations Manager (Coaching Business)
Stndrd
Remote job
STNDRD is an innovative fitness platform dedicated to elevating personal fitness journeys through discipline, hard work, and consistency. Led by 6x Mr. Olympia Champion Chris Bumstead, STNDRD offers a holistic approach to fitness, providing world-class training programs and expert guidance to transform both mind and body. The STNDRD app empowers users with tools for tracking progress, personalized workout plans, and nutritional support, tailored to fit individual lifestyles. Beyond fitness, STNDRD is a vibrant and supportive community that fosters collective growth and motivation. Together, we are setting a new standard in fitness, enabling individuals to live with purpose and discipline daily.
Role Description
This is a full-time remote position for an Operations Manager. The Operations Manager will be responsible for overseeing daily activities, analyzing and enhancing operational processes, and ensuring seamless execution of business strategies. Responsibilities include managing team performance, streamlining systems and workflows, coordinating with cross-functional teams, monitoring key performance metrics, and driving continuous improvement across operations. The ideal candidate will play a pivotal role in ensuring the organization's objectives are met efficiently while maintaining high standards of excellence.
Qualifications
Strong skills in operations management, operational planning, and workflow optimization
Experience in team leadership, performance evaluation, and cross-functional collaboration
Proficiency in data-driven decision making, analytical problem-solving, and strategic execution
Familiarity with project management tools, organizational systems, and process automation
Excellent communication, delegation, and time management skills
Bachelor's degree in Business Administration, Management, or a related field
Proven experience in a similar operations or managerial role
Adaptability to a remote work environment and ability to thrive in a fast-paced, innovative culture
Passion for fitness and alignment with STNDRD's mission and values is a plus
$40k-69k yearly est. 2d ago
Global Payroll Advisory Senior Manager - Hybrid
Ernst & Young Oman 4.7
Remote job
A global consulting firm is seeking a Senior Manager for Payroll Advisory in San Jose. In this role, you will manage large-scale global payroll projects and lead teams to improve client services. You should have over 10 years of experience, ideally with a Big 4 firm, along with strong communication and analytical skills. This position offers a comprehensive benefits package, flexible work arrangements, and the opportunity for professional growth in a dynamic environment.
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$153k-225k yearly est. 1d ago
Head of GTM & Growth - Crypto API (Remote)
Placeholder
Remote job
A dynamic tech company in San Francisco is seeking a Head of GTM to drive growth for their API infrastructure. This role includes owning the GTM strategies, managing diverse teams, and ensuring alignment on revenue goals. The ideal candidate has strong leadership skills, a passion for decentralized finance, and a track record in business development. The company offers comprehensive benefits and a flexible work environment.
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$100k-182k yearly est. 1d ago
Director of Automation & Operational Excellence (Remote)
Unitedhealth Group 4.6
Remote job
A leading healthcare company is seeking a Director - Automations & Efficiencies to lead innovative projects aimed at enhancing operational effectiveness. This role involves overseeing automation initiatives in a healthcare environment, managing strategic partnerships, and improving processes through advanced technologies. The ideal candidate has significant experience in healthcare payer operations, RPA technologies, and cross-functional leadership. This position offers flexibility to work remotely from anywhere within the U.S.
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$97k-116k yearly est. 2d ago
Senior Manager, Machine Learning
Evenup
Remote job
EvenUp is on a mission to close the justice gap using technology and AI. We empower personal injury lawyers and victims to get the justice they deserve. Our products enable law firms to secure faster settlements, higher payouts, and better outcomes for victims injured through no fault of their own in vehicle collisions, accidents, natural disasters, and more.
We are one of the fastest-growing vertical SaaS companies in history, and we are just getting started. EvenUp is backed by top VCs, including Bessemer Venture Partners, Bain Capital Ventures, SignalFire, and Lightspeed. We are looking to expand our team with talented, driven, and collaborative individuals who seek to have a lasting impact. Learn more at ******************
The Role
We are seeking a Senior Manager of Machine Learning to help build and scale a core ML function at EvenUp. This role will report to the Director of Machine Learning (or Head of Data Science) and will play a key leadership role in delivering applied machine learning systems across several high-impact, GenAI-heavy product areas, including Document Generation, Agentic Systems (including Voice Agents, etc.), and Data and Knowledge Management.
You will be responsible for leading a team of ML engineers and scientists, translating product needs into robust ML solutions, and ensuring models and systems are production-ready, scalable, and impactful. This is a hands-on leadership role ideal for someone who enjoys building teams, shipping ML-powered products, and operating at the intersection of strategy and execution.
Hybrid: We'd like you to come into one of our hubs at least three days a week. That said, if you're located somewhere else, we're open to discussing a fully remote setup.
What You'll Do
Lead, mentor, and grow a team of Machine Learning engineers and scientists
Drive execution of ML initiatives across Document Generation, Voice Agents, and Knowledge Base systems
Partner closely with Product and Engineering to define scope, priorities, and delivery plans
Design, build, and deploy production-grade ML and GenAI systems using LLMs and modern ML tooling
Establish and reinforce best practices for model development, evaluation, deployment, and iteration
Balance short-term delivery with long-term technical quality and scalability
What We Look For
Experience managing and developing ML or data science teams in a fast-paced environment
Deep technical expertise in machine learning, NLP, generative AI, and LLMs
Knowledge and experience in fine-tuning and post-training LLMs, reinforcement learning, etc.
Ability to translate ambiguous product problems into well-scoped ML solutions
Proven track record of shipping ML-powered features into production
Strong cross-functional collaboration and communication skills
A builder mindset with a desire to grow teams, systems, and technical ownership over time
Notice to Candidates:
EvenUp has been made aware of fraudulent job postings and unaffiliated third parties posing as our recruiting team - please know that we have no affiliation or connection to these situations. We only post open roles on our career page (evenuplaw.com/careers) or reputable job boards like our official LinkedIn or Indeed pages, and all official EvenUp recruitment emails will come from the domains @evenuplaw.com, @evenup.ai, @ext-evenuplaw.com, no-reply@ashbyhq.com or no‑****************** email addresses.
To ensure fairness and proper consideration, we do not accept resumes or expressions of interest via email or social media messages. If you're interested in a role, please submit your application directly through our careers page.
If you receive communication from someone you believe is impersonating EvenUp, please report it to us at *****************************. Examples of fraudulent domains include “careers-evenuplaw.com” and “careers-evenuplaws.com”.
Benefits & Perks:
As part of our total rewards package, we offer attractive benefits and perks to our employees, including:
Choice of medical, dental, and vision insurance plans for you and your family
Additional insurance coverage options for life, accident, or critical illness
Flexible paid time off, sick leave, short-term and long-term disability
10 US observed holidays, and Canadian statutory holidays by province
A home office stipend
401(k) for US-based employees and RRSP for Canada-based employees
Paid parental leave
A local in-person meet-up program
Hubs in San Francisco and Toronto
Please note the above benefits & perks are for full-time employees
EvenUp is an equal opportunity employer. We are committed to diversity and inclusion in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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A leading technology firm in San Francisco is seeking a Senior Account Manager for Publisher Partnerships. This role involves managing client relationships with mobile gaming developers, driving account growth, and ensuring a superior user experience. The ideal candidate has a strong background in account management, particularly within the AdTech sector, and is skilled in data analysis and strategic communication. This position offers a competitive salary and hybrid working options.
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$118k-171k yearly est. 1d ago
Remote Group Manager - Middle Market Banking
Flagstar Bank 4.9
Remote job
A leading financial institution is seeking a Group Manager for Middle Market in Chicago, IL. This role involves building and leading a team focused on new business development and client relationship management. Candidates should have 15+ years of experience in commercial lending, strong interpersonal and negotiation skills, and a Bachelor's degree is preferred. Additionally, the position requires knowledge of credit quality and regulatory compliance. The company offers comprehensive benefits and a competitive salary range.
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$60k-77k yearly est. 2d ago
Sales Manager - SMB Outbound Sales (Remote)
Yelp 4.3
Remote job
Requisition ID 2024-13063 Job Post Information* : Posted Date 1 year ago(11/21/2024 2:22 PM) Category (Portal Searching) Sales & Customer Success
*At this time we are not considering candidates in the Bay Area.
Are you an experienced sales leader with a passion for building and guiding high-performing outbound sales teams? Do you thrive in fast-paced, goal-driven environments where your leadership directly impacts team success and business growth? If you're energized by coaching others and driving results, we'd love to connect.
At Yelp, our mission is to connect people with great local businesses-and that starts with a world-class sales team. With over 138 million unique monthly visitors and a highly engaged user base, Yelp offers an unmatched platform for local businesses to reach new customers.
We're looking for a results-oriented Outbound Sales Manager to lead a team of Inside Sales Representatives focused on selling Yelp's advertising solutions to small local businesses across the U.S. This is a hands-on leadership role where you'll support, develop, and inspire your team to exceed sales goals through high-volume outbound cold calling and consultative selling.
What you'll do:
Lead, coach, and support a team of 10-15 Account Executives in a high-volume outbound cold calling environment.
Drive daily outbound activity and ensure team members consistently meet or exceed KPIs.
Provide hands-on coaching through call reviews, live shadowing, and structured 1:1s to strengthen sales skills and improve close rates.
Foster a collaborative, inclusive, and high-performance team culture focused on accountability, growth, and continuous learning.
Facilitate effective team meetings, sales trainings, and performance check-ins to drive engagement and results.
Analyze team performance metrics and implement strategies to improve conversion rates and exceed monthly revenue targets.
Ensure accurate and transparent communication of Yelp's products, pricing, and policies to prospective clients.
What it takes to succeed:
Have 1+ years of experience effectively developing and managing inside sales teams within a high-volume, outbound sales environment
Are well-versed in selling digital products to SMBs and using Salesforce CRM
Proven success leading teams in a cold calling environment with a focus on high activity and quota achievement.
Strong coaching and mentoring skills with a commitment to developing others and fostering career growth.
Data-driven mindset with the ability to analyze performance metrics and implement actionable improvements.
Excellent communication, organizational, and time management skills.
Comfortable working in a fast-paced, remote-first environment.
Have earned a Bachelor's degree OR 3+ years of customer-facing experience and hold a HS Diploma or GED
What you'll get:
Effective your first day: Full medical, vision, and dental
15 days PTO (accrual begins on date of hire and increases with 2+ years of tenure thereafter), 12 paid holidays, plus one floating holiday
Up to 14 weeks of parental leave
Monthly wellness subsidy
Work from home reimbursement
Flexible spending account
401(k) retirement savings plan
Employee stock purchase plan
Compensation range for this position is $63k- $78k annually plus performance based incentives.
Closing
At Yelp, we believe that diversity is an expression of all the unique characteristics that make us human: race, age, sexual orientation, gender identity, religion, disability, and education - and those are just a few. We recognize that diverse backgrounds and perspectives strengthen our teams and our product. The foundation of our diversity efforts are closely tied to our core values, which include "Playing Well With Others" and "Authenticity."
We're proud to be an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability.
Actual salary offered may vary based on multiple factors, including but not limited to, an individual's location and experience.
We will consider for employment qualified candidates with arrest and conviction records, consistent with applicable law (including, for example, the San Francisco Fair Chance Ordinance for roles based in San Francisco, the Los Angeles County Fair Chance Ordinance for roles based in the unincorporated areas of Los Angeles County, and the California Fair Chance Act for roles based in California).
Where required by law, a criminal background check will not be conducted until after a conditional offer of employment is made, and any evaluation of a candidate's criminal background check will be subject to an individualized assessment that takes into account the candidate's specific criminal records and the responsibilities and requirements of the particular role.
We are committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, you may contact us at or .
Note: Yelp does not accept agency resumes. Please do not forward resumes to any recruiting alias or employee. Yelp is not responsible for any fees related to unsolicited resumes.
US Recruiting and Applicant Privacy Notice #LI-Remote #Circa
$63k-78k yearly 5d ago
Unit Manager, Stop Loss RFP Team - Remote
Symetra 4.6
Remote job
Symetra has an exciting opportunity to join our Benefits Division team as aUnit Managerof the Stop Loss RFP Team!
About the role
As the Unit Manager, you will be Responsible for leading, supervising and developing employees to meet individual unit performance objectives, which may include time standards, quality & production goals. Will supervise an operational unit of 8+ employees.
What you will do
Providing employees with coaching, feedback and developmental opportunities and building effective teams.
Setting clear expectations and holding employees accountable for performance.
Overseeing training and development of employees and making effective staffing decisions. Building appropriate bench strength. Ensuring employees adhere to legal and operational compliance requirements.
Providing coaching, direction and leadership support to team members in order to achieve employee, business and customer results.
Challenging and inspiring employees to achieve business results and motivating them through leadership and by celebrating successes.
Accountable for managing daily workflow to meet Service Level Agreements, including making recommendations for maintaining appropriate staffing levels.
Responsible for appropriate record keeping, required reports, and ensuring related administrative functions are correct and maintained according to company policies.
Accountable for resolution of customer and/or partner questions and complaints.
Defining short-term goals and objectives for their work group.
Effectively communicating unit/department/company goals to achieve understanding and acceptance.
Continuously building subject matter expertise by being a student of the business. Demonstrating technical knowledge of policies and procedures.
Manages essential support functions and special projects as needed.
Assisting in the development of processes and procedural changes to improve unit/department performance.
Other duties as assigned.
Why work at Symetra
"
If you want to work for a company that is always considering its employees while working towards sustainable growth this is that company. Within Symetra, there is always innovation, empowerment, and growth opportunities, all while providing us with a great work/life balance and incredible benefits for a very reasonable cost!
" - Cindy G., Program Manager
"If you are looking for a company that will magnify your talents, give you a voice, and that will continuously challenge you while pushing you to grow, you've found the right place. I'm so lucky to have found Symetra. I have never been happier!" Gina B. - Medical Risk Consultant RN- Auditor Trainer
What we offer you
We don't take a "one-size-fits-all" approach when it comes to our employees. Our programs are designed to make your life better both at work and at home.
Flexible full-time or hybrid telecommuting arrangements
Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%
Paid time away including vacation and sick time, flex days and ten paid holidays
Give back to your community and double your impact through our company matching
Want more details? Check out our Symetra Benefits Overview
Compensation
$66,100 - $110,100 annually plus eligibility for Company Annual Bonus
Who you are
High School diploma required.
Bachelor's degree or equivalent work experience required.
Excellent interpersonal and communication skills.
Strong leadership potential, including the ability to train, mentor and coach individuals and/or a group.
Demonstrated ability to manage multiple priorities in a fast paced and changing environment.
Demonstrated ability to identify and analyze issues trends that impact customer satisfaction.
Previous supervisory experience.
Previous customer service experience.
Previous Stop Loss experience preferred.
Previous experience in an operations environment.
Working knowledge of common software applications, business platforms.
We empower inclusion
At Symetra, we aspire to be the most inclusive insurance company in the country. We're building a place where every employee feels valued, respected, and has opportunities to contribute. Inclusion is about recognizing our assumptions, considering multiple perspective, and removing barriers. We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our efforts here. Creating a world where more people have access to financial freedom
Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work, we're guided by the principles of Value, Transparency and Sustainability. This means we provide products and services people need at a competitive price, we communicate clearly and openly so people understand what they're buying, and we design products--and operate our company--to stand the test of time. We're committed to showing up for our communities, lifting up our employees, and standing up for diversity, equity and inclusion (DEI). Join our team and help us create a world where more people have access to financial freedom. For more information about our careers visit: careers Work Authorization
Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company. Please review Symetra's Remote Network Minimum Requirements: As a remote-first organization committed to providing a positive experience for both employees and customers, Symetra has the following standards for employees' internet connection:
Minimum Internet Speed:100 Mbps download and 20 Mbps upload, in alignment with the FCC's definition of "broadband."
Internet Type:Fiber, Cable (e.g., Comcast, Spectrum), or DSL.
Not Permissible:Satellite (e.g., Starlink), cellular broadband (hotspot or otherwise), any other wireless technology, or wired dial-up.
When applying to jobs at Symetra you'll be asked to test your internet speed and confirm that your internet connection meets or exceeds Symetra's standard as outlined above. Identity Verification Symetra is committed to fair and secure hiring practices. For all roles, candidates will be required (after the initial phone screen) to be on video for all interviews. Symetra will take affirmative steps at key points in the process to verify that a candidate is not seeking employment fraudulently, e.g. through use of a false identity. Failure to comply with verification procedures may result in:
Disqualification from the recruitment process
Withdrawal of a job offer
Termination of employment and other criminal and/or civil remedies, if fraud is discovered
$66.1k-110.1k yearly 1d ago
Veterinary Director of Field Operations - Central Division
Bluepearl 4.5
Remote job
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
BluePearl Pet Hospital is seeking a driven, forward-thinking, and strategic operation leader to join our team as a Veterinary Director of Field Operations overseeing our Central Division Markets.
Candidates are preferred to reside in the following:
DFO Market: Minneapolis, Milwaukee, Northeast Wisconsin
Are you competitive and aim to always be #1?
Do you love a challenge and solving problems?
Have you built energized, passionate, and successful workforce teams?
If you answered "yes" to these questions, then we want to hear from you!
The Director of Field Operations (DFO) provides leadership, direction, mentorship, and management for multiple markets within the organization with combined revenues of $100MM or greater. The role has responsibility for the fiscal performance of assigned markets and translation of organizational objectives into market-specific objectives that increase efficiency and effectiveness. The position is based out of the home market and frequently travels to other assigned markets to develop hospital leaders, guide progress toward the strategic plan, and drive operational excellence.
As a Veterinary Director of Field Operations, you will:
Champion and represent the BluePearl mission and vision in all interactions.
Communicate and support key initiatives impacting hospital staff, translating organizational objectives into market and hospital-specific action plans.
In partnership with the region's RVPs, you will monitor hospital KPIs and manages the execution of plans to achieve KPI performance objectives.
Manage revenue targets of $100+ million.
Consistently assess the engagement level of associates; take a proactive approach to influence and drive a positive hospital climate. Accountable for associate engagement and retention.
Foster a collaborative and trusting relationship between the Support Team and hospitals, providing feedback and engaging in dialogue to facilitate continuous improvement.
Lead, direct, mentor and develop direct reports and high-potential indirect reports to ensure hospitals have effective and engaged local leadership. Ensures a culture of self-development is present amongst leaders and contributes to the creation of a talent pipeline to support future organizational growth.
In partnership with P&O, responsible for hiring, training, performance coaching, and succession planning for hospital management positions.
Ensure standards for service quality, equipment, and Clinician productivity/performance are met and that cost-effective technology is used to maximize production. Ensures fixed assets are preserved. Initiates recommendations for purchases of new equipment and improvements.
Advise direct reports regarding labor issues including safety, security, scheduling, training, and protocols. Ensures direct reports are adhering to company policies.
Maintain current knowledge of information technology as relates to hospital operations.
Partner with assigned Vet Relations Manager(s) (VRMs) to collaborate on pDVM referral strategies that impact assigned markets.
Work collaboratively with the BluePearl Support Team to develop solutions for escalated hospital matters and influences hospitals to shape adoption and ensure effectiveness of resolutions.
Other job duties as assigned
Competencies:
Developing Direct Reports- Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each direct report's career goals; constructs compelling development plans and executes them; pushes direct reports to accept developmental moves; will take direct reports who need work; is a people builder.
Managing Vision and Purpose- Communicates a compelling and inspired vision or sense of core purpose; talks beyond today; talks about possibilities; is optimistic; creates mileposts and symbols to rally support behind the vision; makes the vision shareable by everyone; can inspire and motivate entire units or organizations
Business Acumen- Knows how businesses work; knowledgeable in current and possible future policies, practices, trends, and information affecting his/her business and organization; knows the competition; is aware of how strategies and tactics work in the marketplace.
Hiring and Staffing- Has a nose for talent; hires the best people available from inside or outside; is not afraid of selecting strong people; assembles talented staffs.
Directing Others- Is good at establishing clear directions; sets stretching objectives; distributes the workload appropriately; lays out work in a well-planned and organized manner; maintains two-way dialogue with others on work and results; brings out the best in people; is a clear communicator.
Working Conditions:
Approximately 50-75% travel is required.
Must be able to travel long distances by air, train, or car on short notice for extended periods of time. Must meet age requirements of national car rental agencies and have reliable private transportation for frequent local travel including a valid driver's license and proof of insurance.
Project timelines and work volume/deadlines may often require more than 40 hours per week to complete the essential duties of this job.
Why BluePearl?
Our passion is pets. We offer Trupanion pet insurance and discounts to our associates for pet treatments, procedures, and food.
We encourage you to grow with us. Our associates are leveled by their skillset and move up in level as they gain more skills and experience. We are focused on developing our associates into leaders through talent development programs and leadership workshops. As a member of Mars Veterinary Health, our associates have endless opportunities to advance in their career.
To transform and lead the industry through innovative quality medicine and care, we understand the importance of continuous learning. We offer annual continuing education allowance, free continuing education sessions, our own BluePearl University for training, and our clinicians have access to over 2,000 medical journals.
We value your health and well-being as an associate by providing you with the following:
Medical, dental, vision, and life insurance options.
Parental leave benefits
Flexible work schedules
401k and retirement planning
Time to reset, rewind, and reflect through our paid time off and floating holiday plans
A regional licensed social worker who can provide guidance, advice, and tips/tricks on how to maintain a healthy lifestyle while working in a fast-paced emergency and specialty care environment
We promote a family-like culture in our hospitals. We are all in this together. We believe in working together to lead the industry by enriching lives through remarkable care for pets.
BluePearl is committed to a diverse work environment in which all individuals are treated with respect and dignity. We are an equal opportunity employer and each applicant will receive consideration for employment without regard to race, color, national origin, religion, creed, sex, age, disability, genetic information, marital status, citizenship status, sexual or affectional preference, or gender identity or expression, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request. We are an Equal Opportunity Employer and a Drug Free Workplace.