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  • Workforce & Capacity Optimization Lead

    Biolife Plasma Services 4.0company rating

    Remote job in Deerfield, IL

    By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description About BioLife Plasma Services BioLife Plasma Services, a subsidiary of Takeda Pharmaceutical Company Limited, is an industry leader in the collection of high-quality plasma, which is processed into life-saving plasma-based therapies. Some diseases can only be treated with medicines made with plasma. Since plasma can't be made synthetically, many people rely on plasma donors to live healthier, happier lives. BioLife operates 250+ state-of-the-art plasma donation centers across the United States. Our employees are dedicated to enhancing the quality of life for patients and ensuring that the donation process is safe, straightforward, and rewarding for donors who wish to make a positive impact. When you work at BioLife, you'll feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we'll support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment. This position is currently classified as “hybrid” in accordance with Takeda's Hybrid and Remote Work policy. OBJECTIVES/PURPOSE Serve as a recognized expert in workforce optimization with deep expertise in scheduling and capacity planning and broad knowledge of related disciplines across US BioLife operations. Anticipate internal and external business challenges and regulatory considerations; recommend innovative process, technology, and policy improvements to enhance operational efficiency. Provide leadership and consultative guidance across BioLife regions, influencing workforce planning strategies and organizational priorities. Drive BioLife initiatives that optimizes resource utilization, improve scalability, and strengthen governance frameworks. ACCOUNTABILITIES Develop and execute enterprise-level workforce optimization strategies for BioLife, influencing broader Takeda business units and functions. Design and implement governance models, policies, and data-driven methodologies that ensure consistency, compliance, and operational flexibility across BioLife operations. Serve as a trusted advisor to senior leadership and cross-functional teams on workforce planning, capacity management, and emerging business or regulatory challenges. Lead BioLife projects and cross-functional teams to deliver scalable workforce solutions, including automation and process improvements. Own workforce data governance, ensuring data integrity, accessibility, and clear standards for reporting, analytics, and decision support. Analyze complex workforce and capacity datasets to identify trends, gaps, and optimization opportunities across BioLife operations. Develop predictive models and scenario analyses to forecast workforce needs, capacity constraints, and financial impacts using advanced analytics tools (e.g., Power BI, SQL, Python). Translate analytical findings into actionable strategies and initiatives that improve resource utilization, workforce flexibility, and operational scalability. Design and maintain dashboards, reporting frameworks, and KPIs to provide real-time visibility and monitor performance of workforce planning processes. Oversee direct labor budgeting and forecasting strategies, ensuring alignment with financial objectives, operational goals, and regulatory requirements. DIMENSIONS AND ASPECTS Technical/ Functional (Line) Expertise Recognized as an expert in workforce management and capacity planning with broad knowledge of related disciplines (HR, Finance, Operations, DD&T). Skilled in designing scalable frameworks and governance models for complex, matrixed environments. Decision-making and Autonomy Operates with autonomy; makes decisions impacting multiple functions and regions. \ Provides guidance in complex or unprecedented situations. Leadership Provide guidance and training across US BioLife Plasma Centers to advance workforce systems and capacity solutions. Leads cross-function teams and serves as a best-practice resource for workforce optimization. Influences senior leadership and drives adoption of innovative strategies. Interaction Partner closely with HR, Operations, Finance, DD&T, FPA, and BioLife leadership to ensure the alignment of shared workforce processes. Develop workforce planning strategies aligned with organizational goals and ensures effective stakeholder communication. Innovation Champions automation and advanced analytics to enhance workforce flexibility and efficiency. Implements innovative solutions to address organizational challenges and improve scalability. Complexity Operate in a matrixed environment, addressing diverse resource needs across BioLife centers and collaborating across functions. Manage cultural and logistical complexities inherent in workforce systems implementation within dynamic healthcare-focused settings. EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS : Education Required: Bachelor's degree in business, Operations Management, Human Resources, or a related field. Preferred: Advanced degree (e.g., MBA or master's in business, Information Systems, or related field). Skills Expertise in workforce management frameworks, governance, and scalable scheduling strategies. Advanced proficiency in data engineering, report/dashboard creation, reporting administration. Power BI, Databricks, Python, SQL, Excel, etc. Advanced analytical and reporting skills for effective workforce planning and decision-making. Behavioral Competencies: Innovator with strong problem-solving skills and ability to drive adoption of new methodologies. Collaborator fostering alignment across departments and shared objectives. Strategic thinker with a systematic approach to addressing workforce planning challenges with ability to anticipate challenges and influence organizational direction. Adaptable leader capable of managing change and encouraging smooth adoption of new methodologies. High-impact communicator and collaborator across functions and regions. Innovator with strategic problem-solving skills to address workforce challenges effectively. Clear communicator who fosters cross-departmental alignment and productive partnerships. ADDITIONAL INFORMATION Travel required: 10% BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: Bannockburn, IL U.S. Base Salary Range: $153,600.00 - $241,340.00 The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term and/or long-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. LocationsBannockburn, ILWorker TypeEmployeeWorker Sub-TypeRegularTime TypeFull time Job Exempt Yes
    $65k-120k yearly est. Auto-Apply 1d ago
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  • Remote Accounting Expert - AI Trainer ($50-$60/hour)

    Data Annotation

    Remote job in Jeffersonville, IN

    We are looking for a finance professional to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model. In this role you will need to hold an expert level of financial reasoning- a completed or in progress Bachelor level of education or higher. Other related fields include, but are not limited to: Financial Accounting, Investment Banking, Wealth Management, and Insurance Planning. Benefits: ● This is a full-time or part-time REMOTE position ● You'll be able to choose which projects you want to work on ● You can work on your own schedule ● Projects are paid hourly starting at $50-$60 USD per hour, with bonuses on high-quality and high-volume work Responsibilities: ● Give AI chatbots diverse and complex problems and evaluate their outputs ● Evaluate the quality produced by AI models for correctness and performance Qualifications: ● Fluency in English (native or bilingual level) ● Detail-oriented ● Proficient in financial analysis, financial modeling, data analysis, and other reasoning exercises related to finance management ● A current, in progress, or completed Bachelors level education or higher Note: Payment is made via PayPal. We will never ask for any money from you. PayPal will handle any currency conversions from USD. This is an independent contract position.
    $50-60 hourly 14d ago
  • Senior Manager, Data Science (Marketing)

    Biolife Plasma Services 4.0company rating

    Remote job in Deerfield, IL

    By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description About BioLife Plasma Services BioLife Plasma Services, a subsidiary of Takeda Pharmaceutical Company Limited, is an industry leader in the collection of high-quality plasma, which is processed into life-saving plasma-based therapies. Some diseases can only be treated with medicines made with plasma. Since plasma can't be made synthetically, many people rely on plasma donors to live healthier, happier lives. BioLife operates 250+ state-of-the-art plasma donation centers across the United States. Our employees are dedicated to enhancing the quality of life for patients and ensuring that the donation process is safe, straightforward, and rewarding for donors who wish to make a positive impact. When you work at BioLife, you'll feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we'll support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment. This position is currently classified as “hybrid” in accordance with Takeda's Hybrid and Remote Work policy. BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd. OBJECTIVES/PURPOSE The Sr. Manager of Marketing Science drives and executes strategic initiatives that improve our marketing data and analytics capabilities. This role will leverage advanced analytics techniques and data-driven insights to inform marketing strategies, optimize campaigns, and drive business growth. This role requires a deep understanding of paid, owned, and earned media measurement, strong analytics and insights skills, broad knowledge of marketing technologies, and the ability to communicate complex data insights to senior stakeholders. This role is critically important for the success of the Global Forecasting, Pricing, and Analytics (FPA) team and reports to the Head of Analytics within the team. ACCOUNTABILITIES Leadership Lead marketing science initiatives in the development and execution of advanced analytics to support marketing strategies and goals. Provide thought leadership on marketing measurement techniques, including the trade-offs between controlled experiments, natural experiments, and multivariate statistical models for different situations. Marketing Science Partner with our media agency to ensure we are maximizing the output of our media mix model (MMM) partner. Deep understanding and experience with creating and managing marketing attribution solutions, i.e., multi-touch attribution (MTA). Ability to build/maintain in-house solutions and/or work with outside partners as necessary. Identify and maintain marketing analytics key performance indicators (KPIs) to track and measure performance. Partner with data scientists, IT, and consultants to develop advanced analytical models and dashboards related to marketing. Ability to perform statistical analyses and tests to quantify the business value of an opportunity. Familiarity with AI/ML applications in marketing. Reporting and Data Management Ensure the accurate and timely delivery of marketing performance reports and insights. Able to translate data into contextualized insights that can be shared across the business Know digital media terminology and concepts (e.g., Demand Side Platforms (DSPs), effectiveness vs. efficiency, SEO/SEM, etc.) Leverage existing experience with Google Analytics and Google Tag Manager Partner with the Data, Digital, and Technology (DD&T) Team to ensure marketing data accuracy, integration, and integrity, and that good data governance practices are in place. Develop solutions (dashboards, data visualizations, reports) for real-time operations performance assessment and agile decision-making. Design and automate regular data extracts needed by marketing and other partners. Collaboration and Adaptability Build strong relationships with cross-functional partners for efficient alignment, coordination, and information sharing across teams. DIMENSIONS AND ASPECTS Technical/Functional Expertise Extensive experience across many areas of marketing science; MMM, MTA, Loyalty, Website, Surveys, Paid/Owned/Earned Media. Experience with SQL, Python, and R for data analysis and model development. Strong analytical skills with a solid foundation in many of the following statistical and AI/ML methods: regression analysis (continuous, categorical, survival, time-series, and count models, etc.); classification (CART, SVM, Neural Networks, etc.), clustering (k-means/medoid, hierarchical, self-organizing maps, etc.), and other AI/ML techniques; experimental design; and forecasting/sensitivity analysis. Comfortable working daily in cloud-based data platforms. Expert level MS Excel skills, including advanced functions (e.g., Solver), data analysis, pivot tables, macros, and VBA (Visual Basic for Applications), and applicability of these features for developing and managing financial models for business case development and forecasting. Experience working with Power BI, Tableau, or other data visualization software. Strong foundation in statistical techniques for quantifying the impact of marketing activities. Communication Excellent verbal and written communication. Proven data analysis background with the ability to transform analysis into insights, recommendations, and proposals for senior management. Ability to communicate complex concepts simply and succinctly. Decision-making and Autonomy High self-reliance, self-efficacy, initiative, and learning agility. Strong at both structured and unstructured problem solving. Interaction Manage and/or partner on projects with vendors and consultants. EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS: Required Bachelor's and/or master's degree in any area of social science, business, marketing, advertising, or a closely related field. Experience with data analytics from end-to-end, i.e., including ideation, proposal creation, getting stakeholder buy-in, gathering requirements, designing analytics models/solutions, building prototypes, and working with IT/Data Science teams to deploy and scale solutions. 7+ years of experience in advanced analytics and statistical modeling in the areas of business performance analysis, forecasting, promotion and media effectiveness and optimization, and consumer behavior Excellent verbal and written communication and presentation skills. Able to communicate effectively to all levels of the organization, including senior leadership. Bring a growth mindset, curiosity, positivity, intuitive thinking, and a passion for excellence. Preferred Media agency or retail industry analytics experience a plus. Experience with survival analysis (time-to-event, duration, event history analysis, etc.) a plus. Knowledge of CRM systems and marketing automation tools a plus. ADDITIONAL INFORMATION (Add any information legally required for your country here) Domestic travel required (up to 10%). BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: Bannockburn, IL U.S. Base Salary Range: $137,000.00 - $215,270.00 The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term and/or long-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. LocationsBannockburn, ILWorker TypeEmployeeWorker Sub-TypeRegularTime TypeFull time Job Exempt Yes
    $137k-215.3k yearly Auto-Apply 1d ago
  • Remote Staff Accountant - AI Trainer ($50-$60/hour)

    Data Annotation

    Remote job in Chicago, IL

    We are looking for a finance professional to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model. In this role you will need to hold an expert level of financial reasoning- a completed or in progress Bachelor level of education or higher. Other related fields include, but are not limited to: Financial Accounting, Investment Banking, Wealth Management, and Insurance Planning. Benefits: ● This is a full-time or part-time REMOTE position ● You'll be able to choose which projects you want to work on ● You can work on your own schedule ● Projects are paid hourly starting at $50-$60 USD per hour, with bonuses on high-quality and high-volume work Responsibilities: ● Give AI chatbots diverse and complex problems and evaluate their outputs ● Evaluate the quality produced by AI models for correctness and performance Qualifications: ● Fluency in English (native or bilingual level) ● Detail-oriented ● Proficient in financial analysis, financial modeling, data analysis, and other reasoning exercises related to finance management ● A current, in progress, or completed Bachelors level education or higher Note: Payment is made via PayPal. We will never ask for any money from you. PayPal will handle any currency conversions from USD. This is an independent contract position.
    $50-60 hourly 14d ago
  • Executive / Personal Assistant to Founder of Creative Community

    Lambent 4.3company rating

    Remote job in Chicago, IL

    Executive / Personal Assistant to Founder of Creative Community. (Lyndonville, Vermont) Founder of an emerging creative community spanning music, hospitality, wellness, and nutrition seeks a highly capable Executive / Personal Assistant to support varied professional initiatives and day-to-day life operations. This is a unique, immersive role for someone who thrives in creative environments and enjoys being at the center of a growing, values-driven ecosystem. The principal is entrepreneurial, dynamic, and highly organized. He needs someone who can foster an environment that promotes his ability to sustain his businesses and realize his vision. This is a person who themself is very disciplined and appreciates out-of-the-box thinking. Compensation includes a monthly salary and 1-bedroom apartment in the town of Lyndonville. Periodic travel will be required as projects evolve, including to Bali. The position is in-person while the principal is onsite, and there will likely be opportunities for some remote work. Requirements • BA/BS from competitive U.S. college or equivalent • Minimum 2 years' experience as a Personal Assistant, Executive Assistant, or similar role supporting a founder, creative, or entrepreneur • Experience working in a professional or creative business environment • Strong organizational and project management skills • Excellent written and verbal communication • High level of discretion, trustworthiness, and emotional intelligence • Strong tech skills (Google Workspace, calendars, project tools, research) • Ability to anticipate needs and manage competing priorities • Interest or background in music, hospitality, wellness, nutrition, or creative communities a plus • Comfort with travel and flexible scheduling Responsibilities • Acting as primary right-hand support to the founder across business and personal matters • Managing calendar, scheduling, appointments, daily itinerary • Planning travel (domestic and international) • Coordinating with collaborators, artists, chefs, wellness practitioners, and partners • Supporting creative projects, events, retreats, and community programming • Overseeing household and day-to-day operations of the property • Researching, sourcing, and managing vendors and service providers • Attending meetings and summarizing key action items • Creating systems, task lists, and workflows to support growth • Anticipating needs and proactively solving problems before they arise • Supporting on-the-ground execution during travel or events (NYC, Bali, etc.) Sunday-Thursday 9am-5pm $5K/month + housing (1 bedroom apartment in Lyndonville, VT)
    $5k monthly 3d ago
  • MyFunded Futures Hybrid, Dallas/Fort Worth, North Dallas, Chicago Dallas/Fort Worth Head of Com[...]

    Myfunded Futures LLC

    Remote job in Chicago, IL

    Head of Compliance At My Funded Futures, we're transforming the world of proprietary trading by giving traders the capital, tools, and community they need to succeed. We blend innovation, transparency, and performance to create opportunity - helping traders scale faster and smarter. If you're passionate about fintech, financial markets, and data-driven growth, you'll fit right in. Explore our open roles below and see how you can help us shape the future of funded trading. Purpose of Role As MFFU seeks registration as an Introducing Broker (IB) and builds its own proprietary trading platform, the Head of Compliance will be responsible for ensuring that these initiatives meet all applicable legal and regulatory requirements. This includes navigating NFA registration processes, platform governance, and proactively embedding compliance into product development and customer onboarding processes. Reporting to the Chief Operating Officer, the Head of Compliance will design, implement, and manage a comprehensive compliance management system that ensures adherence to applicable laws, rules, and industry standards. This leader will partner with executive management, product, trading operations, and risk teams to embed compliance into daily processes, enabling innovation while maintaining regulatory excellence. This is a pivotal leadership role, responsible for developing compliance frameworks that support MFFU's growth, maintain regulatory integrity, and protect traders, partners, and the firm. Key Responsibilities Compliance Leadership Lead the design and ongoing management of MFFU's enterprise compliance program, including policies, monitoring, and reporting systems. Build and oversee a team responsible for operational compliance, AML/KYC, licensing, and risk governance. Ensure compliance with CFTC, NFA, and CME Group regulations and applicable futures and derivatives laws. Ensure compliance with know-your-customer (KYC), account supervision, risk disclosure, and segregation requirements applicable to IBs. Serve as the firm's primary liaison with regulators, external auditors, and legal advisors. Regulatory & Licensing Oversight Manage the firm's registration and licensing obligations as an Introducing Broker, including NFA filings, annual renewals, and disclosures. Develop IB operational controls in coordination with partnered FCMs, including account reconciliation, customer complaint handling, and dispute resolution processes. Oversee partner relationships with FCMs, vendors, and service providers to ensure contractual and regulatory compliance. Maintain required reporting and recordkeeping frameworks, ensuring readiness for regulatory examinations. Compliance Program Development Develop, implement, and maintain policies related to trade surveillance, data protection, risk management, and conflicts of interest. Establish robust AML/KYC procedures aligned with futures and brokerage operations. Collaborate with product and technology teams to embed “compliance by design” into platforms and workflows. Lead regular compliance training across all departments and promote a culture of integrity, accountability, and transparency. Serve as the compliance stakeholder in the development of MFFU's proprietary trading platform, ensuring integration of: Customer data protection and retention protocols Regulatory reporting (e.g., NFA/CFTC) Risk management controls, including pre-trade risk checks and margin controls Partner with engineering, UX, and product teams to implement compliance-by-design architecture and user flows for onboarding, trading, and account management. Develop compliance protocols for algorithmic and automated trading strategies, including flagging suspicious or manipulative trading behavior. Oversee cybersecurity compliance in accordance with NFA/CFTC guidance and future SEC/CISA expectations as platform matures. Develop and maintain a compliance risk register for new products or platform features, including emerging risks like digital assets, API access, and automated trading. Monitoring & Governance Review and interpret regulatory changes, ensuring timely communication and adaptation within the firm. Conduct internal audits and testing to identify, assess, and remediate compliance risks. Report key compliance risks and trends to the COO, CEO, and Board of Directors. Oversee investigation and remediation of compliance issues, ensuring documentation and corrective action. Qualifications Bachelor's degree in Finance, Economics, Law, or related field required; advanced degree (JD, MBA, or LLM) preferred. 10+ years of experience in compliance, risk, or regulatory roles within a futures, brokerage, or fintech organization. Deep knowledge of CFTC, NFA, and CME Group rules, futures industry regulations, and Introducing Broker operations. Proven success in building or scaling compliance frameworks within a regulated or transitioning financial entity. Strong understanding of AML/KYC requirements, trade surveillance systems, and data governance. Experience collaborating with regulators, auditors, and executive teams in complex, fast-paced environments. Series 3 and/or Series 30 licenses (or ability to obtain within 120 days). Preferred Experience Prior experience registering or operating an Introducing Broker, CTA, or FCM entity. Exposure to algorithmic trading or electronic market infrastructure. CAMS, CRCM, or FRM certification is a plus. Direct involvement in building or managing compliance for a proprietary trading or brokerage platform Understanding of market data feeds, exchange integration, and pre/post-trade analytics Familiarity with trading technology stacks such as FIX, WebSocket, or REST APIs Experience with compliance tools such as Actimize, NICE, Refinitiv, or similar surveillance systems EEO Statement Equal Employment Opportunity My Funded Futures is an equal opportunity employer. We believe that diversity drives innovation and success. We are committed to building an inclusive environment where every team member feels valued, respected, and supported-regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic. Pay Transparency In compliance with pay transparency laws, My Funded Futures provides compensation ranges in job postings where required. Final compensation may vary based on experience, qualifications, and location. We also offer comprehensive benefits and performance-based incentives. Accessibility / Accommodation Statement If you require assistance or an accommodation during the application process, please contact our HR team at ************************* . #J-18808-Ljbffr
    $72k-129k yearly est. 5d ago
  • Head of CX Enablement

    Asana 4.6company rating

    Remote job in Chicago, IL

    Our Customer Success team is committed to helping customers maximize the value of Asana as both a technology platform and a holistic approach to collaboration. From high touch to scalable success, our goal is to deepen the usage of the whole work graph, resulting in delivering unmatched value with scalability and consistency. We strive to help all of our customers, across countries, industries, and functions, get off on the right foot and continue to get the most value out of Asana over time. Are you a people‑first enablement leader who thrives on developing strong teams and driving measurable impact across customer‑facing organizations? Do you bring a clear point of view on how enablement should support real behavior change not just knowledge transfer? Are you energized by partnering with senior leaders, setting direction, and ensuring high‑quality execution through your team? Asana is looking for a Head of CX Enablement to lead enablement strategy and execution for our global Customer Experience (CX) organization. In this role, you will set the direction for CX enablement, manage and develop a team of Enablement Managers and Instructional Designers, and ensure our post‑sales teams are consistently enabled to perform at their best. Our Post‑Sales teams include Customer Success, Customer Support, Professional Services, and Renewals. This role sits at the intersection of strategy and execution, with accountability for aligning enablement efforts to CX priorities and driving impact at scale. This role can be based in our SF, Chicago or NYC office with an office‑centric hybrid schedule. The standard in‑office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in‑office requirements. What You'll Achieve Set the vision, strategy, and operating approach for CX enablement across Customer Success, Support, Professional Services, and Renewals Lead, coach, and develop a team of Enablement Managers and Instructional Designers, supporting high standards of execution, collaboration, and impact Provide ongoing performance management, career development, and coaching to help team members grow and succeed in their roles Translate CX business priorities into a clear, focused enablement roadmap Partner closely with senior CX leaders to diagnose performance gaps and design enablement approaches that drive measurable behavior change Ensure the delivery of high‑quality, scalable enablement programs, including onboarding, role readiness, certifications, and continuous development Establish frameworks, playbooks, and processes that enable consistent enablement across roles, regions, and CX functions Define success metrics and own the measurement of enablement effectiveness, including adoption, performance impact, and business outcomes Use data and insights to continuously improve enablement programs and inform prioritization decisions Oversee learning content, knowledge management, and enablement systems to ensure information is accurate, accessible, and sustainable for day‑to‑day operations Act as a trusted thought partner to CX and Enablement leadership, influencing decisions through insight, data, and sound judgment About You You are a seasoned enablement leader who knows how to drive impact through others. You bring strong people leadership skills, a bias toward clarity and execution, and the ability to partner effectively with senior stakeholders. 8+ years of experience in enablement, learning & development, or related roles supporting customer‑facing teams 3+ years of people management experience, including managing Enablement Managers and/or senior individual contributors Demonstrated success leading and developing teams through coaching, feedback, and performance management Proven experience translating business priorities into scalable enablement strategies and programs Strong ability to partner with senior leaders and influence without authority Experience defining success metrics and using data to measure and communicate enablement impact Excellent executive communication and presentation skills Experience operating in a SaaS or technology‑driven environment Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision‑making What we'll offer Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit. For this role, the estimated base salary range is between $194,000-$254,000. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified. In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role. We strive to provide equitable and competitive benefits packages that support our employees worldwide and include: Mental health, wellness & fitness benefits Career coaching & support Inclusive family building benefits Long‑term savings or retirement plans In‑office culinary options to cater to your dietary preferences These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role. #LI-Hybrid About us Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office‑centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong. Join Asana's Talent Network to stay up to date on job opportunities and life at Asana. #J-18808-Ljbffr
    $194k-254k yearly 4d ago
  • Remote -Technology Technical Support Representative

    Teleperformance 4.2company rating

    Remote job in Dix, IL

    About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include: * Paid Training * Competitive Wages * Full Benefits (Medical, Dental, Vision, 401k and more) * Paid Time Off * Employee wellness and engagement programs TP and You Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen. As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit! At this time, TP can only offer employment to individuals located in the following states: AR, AZ, CT, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, VT, WI, WV, WY. Responsibilities Your Responsibilities As a Technical Support Representative, you will be responsible for finding innovative ways to respond to varying questions, issues, and concerns. * Provide front line, first level, technical assistance for consumers * Supporting Client specific high speed internet services delivering an exceptional customer experience * Resolve technical problems, within a fast paced, customer facing environment * Troubleshooting and issue resolution assistance with Client service and/or devices specific issues including internet connectivity and performance troubleshooting. * Supporting customer needs related to Client specific high speed internet services and or devices including troubleshooting, triage, and additional required resolution techniques. * Deliver in scope support for internet service and connectivity related issues pertaining to operating system, PC, and browser configuration. * Demonstrate advanced product knowledge and he ability to solve customer issues. * Resolve customer issues on the first call as frequently as possible. * Open and manage trouble ticket system for user issues, Data Network, OS issues. * Be patient, courteous and friendly with customers at all times. * Demonstrate a positive attitude. * Address and solve technical problems in a timely manner and complete all work assignments within expected time frames. * Adhere to all work schedule assignments. * Abide by and support management directives and adhere to all TP policies. Qualifications We're looking for fearless people - people who are inspired to deliver only the best in all that we do. Qualifications: * High School Diploma or equivalent. * Minimum of 6 months of customer service experience. * Must be 18 years of age or older. * Ability to type at least 25 words per minute. * Comfortable with desktop computer systems and have general knowledge of Windows-based systems. * Customer service and/or sales experience preferred. * College degree preferred but not required. Key Competencies: * Process Excellence: Demonstrate commitment to following established procedures and be customer service driven. * Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals. * Communication: Outstanding communication, listening, and analytical skills. * Organizational Skills: Strong organizational and problem-solving skills. * Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused. * Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts. * Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making. * Solution-Oriented: Proactive approach to problem-solving with a focus on creating a positive customer experience. Work from Home Requirements: * Internet Requirements: * Minimum subscribed download rate equal or exceeds 25.0 Mbps * Minimum subscribed upload rate equal or exceeds 10.0 Mbps * ISP must have no packet loss and ping under 30ms * Internet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P or VPN * Proof of internet details required * Clean and quiet workspace Be Part of Our TP Family It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. EOE/Disability/Vets
    $26k-30k yearly est. Auto-Apply 32d ago
  • Work from Home - Need Extra Cash??

    Launch Potato

    Remote job in East Peoria, IL

    Earn Extra Cash While Working From Home Make extra cash with this list of side gigs-part-time, passive income, and flexible options! Your Next Side Hustle Start Earning Today!
    $25k-45k yearly est. 2d ago
  • Remote Senior Accountant - AI Trainer ($50-$60/hour)

    Data Annotation

    Remote job in Saint Peters, MO

    We are looking for a finance professional to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model. In this role you will need to hold an expert level of financial reasoning- a completed or in progress Bachelor level of education or higher. Other related fields include, but are not limited to: Financial Accounting, Investment Banking, Wealth Management, and Insurance Planning. Benefits: ● This is a full-time or part-time REMOTE position ● You'll be able to choose which projects you want to work on ● You can work on your own schedule ● Projects are paid hourly starting at $50-$60 USD per hour, with bonuses on high-quality and high-volume work Responsibilities: ● Give AI chatbots diverse and complex problems and evaluate their outputs ● Evaluate the quality produced by AI models for correctness and performance Qualifications: ● Fluency in English (native or bilingual level) ● Detail-oriented ● Proficient in financial analysis, financial modeling, data analysis, and other reasoning exercises related to finance management ● A current, in progress, or completed Bachelors level education or higher Note: Payment is made via PayPal. We will never ask for any money from you. PayPal will handle any currency conversions from USD. This is an independent contract position.
    $50-60 hourly 13d ago
  • Healthcare Customer Service Representative

    Teleperformance 4.2company rating

    Remote job in Dix, IL

    About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include: * Paid Training * Competitive Wages * Full Benefits (Medical, Dental, Vision, 401k and more) * Paid Time Off * Employee wellness and engagement programs TP and You Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen. As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit! At this time, TP can only offer employment to individuals located in the following states: AL, AR, AZ, CT, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, VT, WI, WV, WY Responsibilities Your Responsibilities Healthcare Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns. * Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns * Calmly attempt to resolve and de-escalate any issues * Escalate interactions when necessary and appropriate * Respond to requests for assistance and/or possible processing payments * Track all call related information for auditing and reporting purposes * Provide feedback on call issues * Upsell if required Qualifications We're looking for fearless people - people who are inspired to deliver only the best in all that we do. * Ability to work remotely in a virtual team environment * 6 months Customer service experience preferred * Over 18 years of age * Ability to type 25 wpm * High School Graduate or GED * Comfort with desktop computer system * Proven oral & written communication skills * Logical problem-solving skills * Ability to navigate Windows operating systems * Organization and work prioritization skills Work from Home Requirements: * Internet Connection Requirements: * Minimum subscribed download rate equal or exceeds 12.0 Mbps * Minimum subscribed upload rate equal or exceeds 3.0 Mbps * ISP must have no packet loss and ping under 50ms * Proof of internet speed required * Clean and quiet workspace Be Part of Our TP Family It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. TP is an Equal Opportunity Employer
    $26k-32k yearly est. Auto-Apply 60d+ ago
  • Channel Compute Specialist

    Hewlett Packard Enterprise 4.7company rating

    Remote job in Alma, IL

    Channel Compute SpecialistThis role has been designated as ‘Remote/Teleworker', which means you will primarily work from home. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world. Our culture thrives on finding new and better ways to accelerate what's next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. Job Description: Job Family Definition: Serves as a trusted adviser to the Partner and develops a mutually beneficial relationship in alignment with HPE business priorities. Drives end-to-end revenue, HPE profitability, and pipeline through joint business plans and data-driven sales efforts. Articulates both HPE global and local business strategies to effectively “sell with”, “sell to”, and “sell through” the Partner, creating a scalable selling ecosystem. Develops knowledge of Partner priorities, industry trends, IT landscape, IT investment strategy, HPE priorities, and HPE Technology to differentiate HPE from competitors. Coordinates and executes HPE activities with the Partner, leveraging HPE specialists when needed. Aligns field sales to drive increased value to HPE for pipeline and revenue/profit growth while leveraging the collective strength of the partner ecosystem. Leads HPE strategy, programs, and systems with and on behalf of the Partner to assure accelerated financial outcomes and build partner loyalty to HPE. These jobs focus on selling to customers through the Partner as an extension of HPE's salesforce, typically through work that occurs outside HPE offices. This req is open to providing relocation for qualified candidates located within the US that are US citizens and are open to relocating to one of the states listed on the req Management Level Definition: Applies intermediate level of subject matter knowledge to solve a variety of common business issues. Works on problems of moderately complex scope. Acts as an informed team member providing analysis of information and limited project direction input. Exercises independent judgment within defined practices and procedures to determine appropriate action. Follows established guidelines and interprets policies. Evaluates unique circumstances and makes recommendations. Responsibilities: Provides resources and guidance to the Partner (e.g. Value Added Reseller (VAR), Distributor, SI, ISV, Managed Service Provider) on where to play within emerging trends in Partner's ecosystem in alignment with HPE business priorities. Works with the Partner to create a mutually beneficial plan for the future. Drives end-to end HPE revenue, profitability, and pipeline by implementing joint business plans and data-driven sales efforts with the Partner. Articulates both HPE global and local business strategies to effectively "sell with," "sell to," and "sell through" the Partner, creating a scalable selling ecosystem. Develops knowledge of partner priorities, industry trends, IT landscape, IT investment strategy, HPE priorities, and HPE Technology and communicates value of the portfolios and solutions to better differentiate HPE from competitors. Demonstrates business and sales leadership by building mutually beneficial relationships with one or many Partners to grow HPE market share. Coordinates HPE activities with the Partner, leveraging HPE specialists when needed, including sales cadence, education, marketing, executive briefings, proactive forecasting, business planning, and client engagements. Drives HPE marketing strategy through the customer. Enacts day-to-day HPE strategy, programs, and systems with and on behalf of the Partner to assure accelerated financial outcomes and build partner loyalty to HPE. Tailors selling solutions to fit the needs of the partner's customer profile including HPE products, services and technology alliances to achieve assigned quota. May recruit and develop business relationships with new partners, working to increase partner commitment to HPE. May spend time monitoring Partner sales floor to help develop pipeline. Works to ensure that partners are aware of, and compliant with, HPE's SBC requirements for Partners, including applicable legal obligations. Education and Experience: University or Bachelor's degree preferred, or equivalent experience. Typically 2-5+ years of selling experience. Experience developing positive relationships and solving customer problems. Knowledge and Skills: Technology Acumen: Awareness of current technology trends and related HPE strategy and ability to articulate same to Partner. Sales Acumen: Able to influence the partner to take actions that create increased value to HPE. Effectively exercises selling skills such as identifying potential opportunities, utilizing appropriate sales platforms and resources, and formulating and proposing solutions with the goal of expanding HPE's business. Acts with a sense of urgency to build strong customer relationships and drive solutions for the partner. Account Management: Understanding of business and financial fundamentals to develop strategic plans with the partner that are aligned to customer and HPE strategies, creating increased business opportunities and value for HPE. Portfolio Knowledge: Understanding of HPE products and how they can deliver value to customers in contrast to HPE's competitors. Ability to select the best product for the customer's needs, maximizing value for both the customer and HPE. Partner Industry Acumen: Understanding of Partner industry, trends, competitors, and the channel. Partnering Acumen: Builds understanding of and relationships with partner and internal community among all types and levels of the business, integrating sales engagement efforts. Understanding of the Partner's relationships and needs. Financial Acumen: Understanding of financial accounting concepts such as income statements, balance sheets, revenue projections, etc. to assess customer financial health, identify potential risks, and position value propositions of HPE solutions. Sales Forecasting: Ability to look forward and anticipate partner needs, proactively forecasting sales quota and effectively bridging sales gaps. Communication: Professional, clear, and effective verbal and written communication. Time Management: Ability to prioritize and effectively meet deadlines. Creativity and Entrepreneurship: Ability to innovate, think beyond proscribed solutions, and take proactive steps to advance HPE sales efforts. Impact/Scope: Handles accounts with low to mid-levels of annual revenue. Primary focus for partner sales on SMB segment. Typically assigned average size quota. Complexity: Local and Country accounts. Focus on partners with low to mid-levels of HPE specialization and commitment. Additional Skills: Accountability, Accountability, Active Learning, Active Listening, Assertiveness, Bias, Building Rapport, Buyer Personas, Coaching, Complex Sales, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Experience Strategy, Customer Interactions, Design Thinking, Empathy, Financial Acumen, Follow-Through, Growth Mindset, Identifying Sales Opportunities, Industry Knowledge, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity {+ 6 more} What We Can Offer You: Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division. Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Let's Stay Connected: Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE. Job: Sales Job Level: Intermediate"The expected salary/wage range for this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level. - United States of America: Annual Salary USD 109,500 - 252,500 in Illinois & Iowa & Michigan & Minnesota & Ohio & Wisconsin This range reflects the minimum to maximum combined base and target-level sales compensation that would be paid if the hire performs at 100% of their sales plan. Of that on-target pay amount, the mix of base salary and target-level sales compensation is 60%/40%." Information about employee benefits offered in the US can be found at ****************************************************** HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity. Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities. HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories. No Fees Notice & Recruitment Fraud Disclaimer It has come to HPE's attention that there has been an increase in recruitment fraud whereby scammer impersonate HPE or HPE-authorized recruiting agencies and offer fake employment opportunities to candidates. These scammers often seek to obtain personal information or money from candidates. Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge any candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. The credentials of any hiring agency that claims to be working with HPE for recruitment of talent should be verified by candidates and candidates shall be solely responsible to conduct such verification. Any candidate/individual who relies on the erroneous representations made by fraudulent employment agencies does so at their own risk, and HPE disclaims liability for any damages or claims that may result from any such communication.
    $61k-80k yearly est. Auto-Apply 6d ago
  • Workforce & Capacity Optimization Lead

    Biolife Plasma Services 4.0company rating

    Remote job in Evanston, IL

    By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description About BioLife Plasma Services BioLife Plasma Services, a subsidiary of Takeda Pharmaceutical Company Limited, is an industry leader in the collection of high-quality plasma, which is processed into life-saving plasma-based therapies. Some diseases can only be treated with medicines made with plasma. Since plasma can't be made synthetically, many people rely on plasma donors to live healthier, happier lives. BioLife operates 250+ state-of-the-art plasma donation centers across the United States. Our employees are dedicated to enhancing the quality of life for patients and ensuring that the donation process is safe, straightforward, and rewarding for donors who wish to make a positive impact. When you work at BioLife, you'll feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we'll support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment. This position is currently classified as “hybrid” in accordance with Takeda's Hybrid and Remote Work policy. OBJECTIVES/PURPOSE Serve as a recognized expert in workforce optimization with deep expertise in scheduling and capacity planning and broad knowledge of related disciplines across US BioLife operations. Anticipate internal and external business challenges and regulatory considerations; recommend innovative process, technology, and policy improvements to enhance operational efficiency. Provide leadership and consultative guidance across BioLife regions, influencing workforce planning strategies and organizational priorities. Drive BioLife initiatives that optimizes resource utilization, improve scalability, and strengthen governance frameworks. ACCOUNTABILITIES Develop and execute enterprise-level workforce optimization strategies for BioLife, influencing broader Takeda business units and functions. Design and implement governance models, policies, and data-driven methodologies that ensure consistency, compliance, and operational flexibility across BioLife operations. Serve as a trusted advisor to senior leadership and cross-functional teams on workforce planning, capacity management, and emerging business or regulatory challenges. Lead BioLife projects and cross-functional teams to deliver scalable workforce solutions, including automation and process improvements. Own workforce data governance, ensuring data integrity, accessibility, and clear standards for reporting, analytics, and decision support. Analyze complex workforce and capacity datasets to identify trends, gaps, and optimization opportunities across BioLife operations. Develop predictive models and scenario analyses to forecast workforce needs, capacity constraints, and financial impacts using advanced analytics tools (e.g., Power BI, SQL, Python). Translate analytical findings into actionable strategies and initiatives that improve resource utilization, workforce flexibility, and operational scalability. Design and maintain dashboards, reporting frameworks, and KPIs to provide real-time visibility and monitor performance of workforce planning processes. Oversee direct labor budgeting and forecasting strategies, ensuring alignment with financial objectives, operational goals, and regulatory requirements. DIMENSIONS AND ASPECTS Technical/ Functional (Line) Expertise Recognized as an expert in workforce management and capacity planning with broad knowledge of related disciplines (HR, Finance, Operations, DD&T). Skilled in designing scalable frameworks and governance models for complex, matrixed environments. Decision-making and Autonomy Operates with autonomy; makes decisions impacting multiple functions and regions. \ Provides guidance in complex or unprecedented situations. Leadership Provide guidance and training across US BioLife Plasma Centers to advance workforce systems and capacity solutions. Leads cross-function teams and serves as a best-practice resource for workforce optimization. Influences senior leadership and drives adoption of innovative strategies. Interaction Partner closely with HR, Operations, Finance, DD&T, FPA, and BioLife leadership to ensure the alignment of shared workforce processes. Develop workforce planning strategies aligned with organizational goals and ensures effective stakeholder communication. Innovation Champions automation and advanced analytics to enhance workforce flexibility and efficiency. Implements innovative solutions to address organizational challenges and improve scalability. Complexity Operate in a matrixed environment, addressing diverse resource needs across BioLife centers and collaborating across functions. Manage cultural and logistical complexities inherent in workforce systems implementation within dynamic healthcare-focused settings. EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS : Education Required: Bachelor's degree in business, Operations Management, Human Resources, or a related field. Preferred: Advanced degree (e.g., MBA or master's in business, Information Systems, or related field). Skills Expertise in workforce management frameworks, governance, and scalable scheduling strategies. Advanced proficiency in data engineering, report/dashboard creation, reporting administration. Power BI, Databricks, Python, SQL, Excel, etc. Advanced analytical and reporting skills for effective workforce planning and decision-making. Behavioral Competencies: Innovator with strong problem-solving skills and ability to drive adoption of new methodologies. Collaborator fostering alignment across departments and shared objectives. Strategic thinker with a systematic approach to addressing workforce planning challenges with ability to anticipate challenges and influence organizational direction. Adaptable leader capable of managing change and encouraging smooth adoption of new methodologies. High-impact communicator and collaborator across functions and regions. Innovator with strategic problem-solving skills to address workforce challenges effectively. Clear communicator who fosters cross-departmental alignment and productive partnerships. ADDITIONAL INFORMATION Travel required: 10% BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: Bannockburn, IL U.S. Base Salary Range: $153,600.00 - $241,340.00 The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term and/or long-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. LocationsBannockburn, ILWorker TypeEmployeeWorker Sub-TypeRegularTime TypeFull time Job Exempt Yes
    $64k-120k yearly est. Auto-Apply 2d ago
  • Sales Associate - Remote | Training Provided | 100% Commission

    Anderson Johnson Agency LLC

    Remote job in Mount Vernon, IL

    Job Description About the Opportunity: Join a growing team in the life insurance industry. We're looking for individuals who are motivated, adaptable, and willing to learn. Licensed or not, we'll give you the mentorship and resources to succeed. What You'll Do: Work remotely within the U.S. Assist clients who requested life insurance information (no cold calls) Match families with coverage options from trusted carriers Help clients protect their future and loved ones Agency-building opportunities for those interested What We Offer: Full training and mentorship provided Guidance for candidates who need licensing Work flexible hours, part-time or full-time Commission-based income with daily pay Bonus structure and performance rewards Leads, resources, and team support Compensation (Commission Only): Part-Time: $1,500-$3,000/month Full-Time: $3,000-$7,000+/month What We're Looking For: Teachable and motivated individuals Strong communication and interpersonal skills Comfortable working independently Willing to complete state licensing process (assistance provided) Requirements: U.S. residents only, age 18+ Able to pass a background check Must have internet, computer, and phone ⚠️ Earnings not guaranteed. Results vary by individual and effort. Apply Now: Apply today for details and to receive a short video overview. Requirements Requirements: Must be 18 years or older U.S. resident (currently hiring in the U.S. only) Must be able to pass a background check Willing to obtain a Life & Health insurance license (we help with this) Comfortable working remotely with internet access Strong communication skills Self-motivated and coachable Benefits Benefits: Remote work - work from anywhere Flexible schedule - set your own hours No income cap - performance-based pay Access to warm leads - no cold calling Daily pay from top-rated insurance carriers Bonus structure available Licensing support for new agents Team mentorship & leadership development Potential to grow your own agency
    $1.5k-3k monthly 29d ago
  • Admissions Services Specialist Acute

    Acadia Healthcare Inc. 4.0company rating

    Remote job in Dix, IL

    Ready to make a difference in behavioral health-without leaving home? Acadia Healthcare is looking for Remote Registered Nurse Admissions Services Specialists to support our Acute Behavioral Health Facilities nationwide. Work Style: 100% Remote What you'll do: * Verify benefits for assigned facilities * Monitor and process patient referrals (including fax referrals) * Respond to inquiries within policy timeframes * Support admissions teams across the country * Work one weekend day shift (Friday, Saturday, or Sunday) What we're looking for: RN with BSN (required) Master's degree preferred (MSN, MHA, MPH, or related) Familiarity with behavioral health services and admissions processes Understanding of insurance reimbursement practices Tech-savvy with Salesforce, Concur, and MS Office At Acadia Healthcare, we're passionate about helping individuals with co-occurring mood, addiction, and trauma disorders. Our admissions team plays a critical role in making that happen-and you could be part of it. ESSENTIAL FUNCTIONS: * Manage Referral Management Portals * Monitor all faxed referrals * Monitor all webforms and call center handoffs/rollover referrals * Utilize facility admissions/exclusionary criteria to process incoming types of referrals * Respond to inquiries about the facility within facility policy timeframes. * Document calls inside of Salesforce and follow-up as needed * Complete Prior Authorization * Pre-Admit the patients in billing system * Coordinate with local admissions department regarding bed availability * Facilitate intake, admissions, and utilization review process for incoming patients. * Perform insurance benefit verifications, disseminating the information to appropriate internal staff. * Collaborate with other facility medical and psychiatric personnel to ensure appropriate recommendations for referrals. * Coordinate admission and transfer between levels of care within the facility. * Communicate projected admissions to designated internal representative in a timely manner. * Ensure all medical admission documentation is gathered from external sources prior to patient admission and secure initial pre-authorization for treatment and admission. STANDARD EXPECTATIONS: * Complies with organizational policies, procedures, performance improvement initiatives and maintains organizational and industry policies regarding confidentiality. * Communicate clearly and effectively to person(s) receiving services and their family members, guests and other members of the health care team. LICENSES/DESIGNATIONS/CERTIFICATIONS: * Licensure, as required for the area of clinical specialty, i.e., RN license as designated by the state in which the facility operates. SUPERVISORY REQUIREMENTS: This position is an Individual Contributor We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual's characteristics protected by applicable state, federal and local laws. AHCORP ANTWK #LI-TB1
    $34k-42k yearly est. 42d ago
  • Partner Business Manager- Chicago

    Hewlett Packard Enterprise 4.7company rating

    Remote job in Alma, IL

    Partner Business Manager- ChicagoThis role has been designated as ‘Remote/Teleworker', which means you will primarily work from home. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world. Our culture thrives on finding new and better ways to accelerate what's next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. Job Description: As a Partner Business Manager (PBM) you will be responsible for driving acceleration of net new logos, # of customers purchasing, # of sellers selling, and revenue growth within the small business sales segment for channel partner CDW. This role is focused on enabling and scaling partner-led sales motions, increasing pipeline velocity, and maximizing adoption of HPE's go-to-market programs for Hybrid IT (Server/Storage/Hybrid Cloud) and Networking. As a strategic contributor to HPE's partner-first approach, the PBM will lead business development efforts for CDW's small business acceleration motions, ensuring they are equipped to cultivate demand, generate pipeline, and deliver incremental revenue. The PBM will deliver a high-touch, high-impact partner experience. They will help foster strong relationships across partner stakeholders, driving high-touch business development activities and GTM program adoption. Serves as a trusted adviser to the Partner and develops a mutually beneficial relationship in alignment with HPE business priorities. Drives end-to-end revenue, HPE profitability, and pipeline through joint business plans and data-driven sales efforts. Articulates both HPE global and local business strategies to effectively “sell with”, “sell to”, and “sell through” the Partner, creating a scalable selling ecosystem. Develops knowledge of Partner priorities, industry trends, IT landscape, IT investment strategy, HPE priorities, and HPE Technology to differentiate HPE from competitors. Coordinates and executes HPE activities with the Partner, leveraging HPE specialists when needed. Aligns field sales to drive increased value to HPE for pipeline and revenue/profit growth while leveraging the collective strength of the partner ecosystem. Leads HPE strategy, programs, and systems with and on behalf of the Partner to assure accelerated financial outcomes and build partner loyalty to HPE. This job focuses on selling to customers through the Partner as an extension of HPE's salesforce, typically through work that occurs outside HPE offices. Key Responsibilities: Partner Enablement: Drive CDW into HPE's partner acceleration programs, ensuring rapid ramp-up through enablement, sales readiness, and technical alignment. Pipeline & Revenue Growth: Support partner-led pipeline creation and opportunity development through strategic use of HPE sales plays, product portfolio positioning, and demand generation methodologies. Program Adoption: Lead execution of HPE's partner acceleration initiatives, including joint business planning, campaign execution, and utilization of MDF, SPIFFs, and enablement resources. Stakeholder Engagement: Establish and nurture strong relationships with partner executives, sales, technical, and marketing teams, as well as internal partner resources, field sales, and distribution counterparts. Performance Management: Support the creation and execution of sales growth plans to track and measure growth objectives and target account activities against targeted sales plays and go-to- market motions. Partner Experience Leadership: Deliver a tailored, proactive partner experience that supports agility, productivity, and long-term success. Champion the use of HPE tools and platforms to streamline engagement and accelerate outcomes. Knowledge and Skills: CDW Experience: Preferably within CDW's Small Business segment Technology Acumen: Awareness of current technology trends and related HPE strategy and ability to articulate same to Partner. Sales Acumen: Able to influence the partner to take actions that create increased value to HPE. Effectively exercises selling skills such as identifying potential opportunities, utilizing appropriate sales platforms and resources, and formulating and proposing solutions with the goal of expanding HPE's business. Acts with a sense of urgency to build strong customer relationships and drive solutions for the partner. Account Management: Understanding of business and financial fundamentals to develop strategic plans with the partner that are aligned to customer and HPE strategies, creating increased business opportunities and value for HPE. Portfolio Knowledge: Understanding of HPE products and how they can deliver value to customers in contrast to HPE's competitors. Ability to select the best product for the customer's needs, maximizing value for both the customer and HPE. Partner Industry Acumen: Understanding of Partner industry, trends, competitors, and the channel. Partnering Acumen: Builds understanding of and relationships with partner and internal community among all types and levels of the business, integrating sales engagement efforts. Understanding of the Partner's relationships and needs. Sales Forecasting: Ability to look forward and anticipate partner needs, proactively forecasting sales quota and effectively bridging sales gaps. Communication: Professional, clear, and effective verbal and written communication. Time Management: Ability to prioritize and effectively meet deadlines. Creativity and Entrepreneurship: Ability to innovate, think beyond proscribed solutions, and take proactive steps to advance HPE sales efforts. Education and Experience: Bachelor's Degree preferred, or equivalent experience. 3+ years IT channel account management experience. Experience in Hybrid IT Technology Channel sales. Experience working directly with CDW or HPE is a plus. Experience with Mid-Market & Small Business segmentation. Impact/Scope: Primary focus - partner sales within SMB segment. Server, Storage, Hybrid Cloud, Networking, and Services Location: Chicago Region- Central & North East Additional Skills: Accountability, Accountability, Active Learning, Active Listening, Assertiveness, Bias, Building Rapport, Buyer Personas, Coaching, Complex Sales, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Experience Strategy, Customer Interactions, Design Thinking, Empathy, Financial Acumen, Follow-Through, Growth Mindset, Identifying Sales Opportunities, Industry Knowledge, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity {+ 6 more} What We Can Offer You: Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division. Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Let's Stay Connected: Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE. #unitedstates#sales Job: Sales Job Level: Intermediate"The expected salary/wage range for this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level. - United States of America: Annual Salary USD 109,500 - 252,500 in Illinois This range reflects the minimum to maximum combined base and target-level sales compensation that would be paid if the hire performs at 100% of their sales plan. Of that on-target pay amount, the mix of base salary and target-level sales compensation is 60%/40%." Information about employee benefits offered in the US can be found at ****************************************************** HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity. Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities. HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories. No Fees Notice & Recruitment Fraud Disclaimer It has come to HPE's attention that there has been an increase in recruitment fraud whereby scammer impersonate HPE or HPE-authorized recruiting agencies and offer fake employment opportunities to candidates. These scammers often seek to obtain personal information or money from candidates. Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge any candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. The credentials of any hiring agency that claims to be working with HPE for recruitment of talent should be verified by candidates and candidates shall be solely responsible to conduct such verification. Any candidate/individual who relies on the erroneous representations made by fraudulent employment agencies does so at their own risk, and HPE disclaims liability for any damages or claims that may result from any such communication.
    $88k-116k yearly est. Auto-Apply 13d ago
  • Gaming Compliance Auditor

    Teleperformance 4.2company rating

    Remote job in Dix, IL

    About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include: * Paid Training * Competitive Wages * Full Benefits (Medical, Dental, Vision, 401k and more) * Paid Time Off * Employee wellness and engagement programs TP and You Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen. Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit! Purpose Gaming Compliance Auditor, Online Gaming Ensures the implementation of short to medium term activities within the function in line with the country, regional or global strategy. It is a specialized role that ensures all platform operations strictly adhere to legal, regulatory, and ethical standards across multiple jurisdictions. This position involves direct leadership in risk management, while collaborating with licensing analysts to manage complex regulatory requirements and embedding customer experience (CX) principles into the operational framework. This position is 100% work at home. While this position will be working from home, this candidate must be located within the US and be eligible to work in the US without sponsorship. This position requires occasional travel to the Lima, Peru location up to 4x per year. This person must have an active passport. Responsibilities Your Responsibilities Operational Leadership & Customer Experience (CX): * CX-Driven Compliance: Lead the integration of customer experience best practices into compliance workflows. Ensure that regulatory requirements are implemented in a user-friendly manner that minimizes player friction points without compromising security or legal obligations. * Player Journey Optimization: Analyze the player journey through a compliance lens, identifying areas where regulatory checks can be streamlined to improve engagement and retention while remaining compliant. * Customer Support Collaboration: Work closely with the Customer Support management team to ensure all player interactions regarding compliance issues (account verification, self-exclusion, AML inquiries) are handled efficiently, transparently, and with a player-first mindset. * Training & Communication: Ensure customer-facing staff are trained on how to communicate regulatory requirements effectively and empathetically to players. Regulatory Oversight & Licensing Collaboration: * Primary Regulatory Liaison: Serve as the main point of contact for external regulatory bodies, managing all direct inquiries and audits. * Licensing Collaboration: Collaborate closely with Gaming Licensing Analysts to facilitate the preparation, submission, and maintenance of all operator and key person license applications and renewals. Provide necessary data, documentation, and strategic input to support the analysts in their processes. * Regulatory Monitoring: Proactively monitor and interpret changes in online gaming laws and standards, updating internal policies and operational procedures accordingly. * Oversee and monitor Gaming Licensing Analysts' calls to ensure accuracy, compliance, and professionalism. * Serves as a coach and mentor on the area internally. * Develops policies, processes & standards that support the implementation of short to medium term tactical direction. Risk Management & Internal Controls: * AML & Fraud Prevention: Oversee and enforce Anti-Money Laundering (AML) and financial compliance requirements. Coordinate with fraud and security teams to manage customer risk profiles and ensure proper reporting. * Internal Controls & Auditing: Develop, implement, and maintain rigorous internal controls and Standard Operating Procedures (SOPs) to meet regulatory standards. Coordinate and facilitate internal and external audits. * Responsible Gaming: Manage and monitor the platform's Responsible Gaming program, ensuring strict adherence to player protection measures. Qualifications Qualifications * Experience: * Expert with superior knowledge and experience within a specific area of expertise. * Proven experience (5 years) in a dedicated compliance, risk management, or legal role within the online gaming/iGaming industry is essential. * Demonstrated experience managing regulatory relationships and leading audit processes. * Contributes and recommends operational strategies and plans with direct impact on the organization. * Experience collaborating with licensing teams or analysts on submission processes. * Education: A bachelor's degree in a relevant field such as Business, Law, or a related discipline is typically required. * Core Skills: * Regulatory Expertise: Deep and comprehensive knowledge of online gaming laws, regulations, and reporting requirements across various jurisdictions. * Strategic Thinking: Ability to bridge the gap between compliance requirements and business operational goals, focusing on sustainable growth and customer loyalty. * Collaboration: Strong ability to work effectively with specialist teams, such as licensing analysts, IT, and customer support, to achieve common goals. * Communication & Empathy: Excellent communication skills for liaising with regulators, team members, and players. * Licensing & Certifications: * Ability to obtain and maintain a personal gaming license through relevant regulatory bodies. * Relevant compliance certifications are highly valued (e.g., Certified Anti-Money Laundering Specialist (CAMS)) * Travel * Must be willing to commit to international travel within the Americas for regulatory meetings, audits, and compliance engagements. * Must hold a valid passport to facilitate international travel. Soft Skills * Process Excellence * Collaboration * Communication * Emotional Intelligence * Open-Mindedness * Critical Thinking * Solution Orientation * Entrepreneurship * AI Proficiency * Data Literacy Be Part of Our TP Family It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. TP is an Equal Opportunity Employer
    $60k-77k yearly est. Auto-Apply 22d ago
  • Remote Property & Casualty Licensed Insurance Representative - Non-Sales

    Teleperformance 4.2company rating

    Remote job in Dix, IL

    About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include: * Paid Training * Competitive Wages * Full Benefits (Medical, Dental, Vision, 401k and more) * Paid Time Off * Employee wellness and engagement programs Tp and You Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen. As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit! Responsibilities Your Responsibilities As a Licensed Insurance Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns. * Handle and carefully respond to all inbound and outbound customer inquiries * Provide excellent customer service through active listening * Work with confidential customer information and treat it sensitively * Aim to resolve issues on the first call by being proactive, patient, empathetic, and understanding * Appropriately communicate with customers, exercising retention efforts if needed * Identify customers who are comparison-shopping and inquiring about contract terms, assisting the customer with the correct price plan * Compassionately handle sensitive situations surrounding healthcare needs, education, and prevention planning Qualifications We're looking for fearless people - people who are inspired to deliver only the best in all that we do. Qualifications: * High School Diploma or equivalent. * Minimum of 6 months of customer service experience. * Must be 18 years of age or older. * Ability to type at least 25 words per minute. * Comfortable with desktop computer systems and have general knowledge of Windows-based systems. * Customer service and/or sales experience preferred. * College degree preferred but not required. Key Competencies: * Process Excellence: Demonstrate commitment to following established procedures and be customer service driven. * Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals. * Communication: Outstanding communication, listening, and analytical skills. * Organizational Skills: Strong organizational and problem-solving skills. * Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused. * Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts. * Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making. * Solution-Oriented: Proactive approach to problem-solving with a focus on creating a positive customer experience. Work from Home Requirements: * Internet Requirements: * Minimum subscribed download rate equal or exceeds 15.0 Mbps * Minimum subscribed upload rate equal or exceeds 5.0 Mbps * ISP must have no packet loss and ping under 50ms * Internet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P or VPN * Proof of internet speed required * Clean and quiet workspace Be Part of Our TP Family It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. EOE/Disability/Vets
    $27k-33k yearly est. Auto-Apply 28d ago
  • Remote Financial Accountant - AI Trainer ($50-$60/hour)

    Data Annotation

    Remote job in Cicero, IL

    We are looking for a finance professional to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model. In this role you will need to hold an expert level of financial reasoning- a completed or in progress Bachelor level of education or higher. Other related fields include, but are not limited to: Financial Accounting, Investment Banking, Wealth Management, and Insurance Planning. Benefits: ● This is a full-time or part-time REMOTE position ● You'll be able to choose which projects you want to work on ● You can work on your own schedule ● Projects are paid hourly starting at $50-$60 USD per hour, with bonuses on high-quality and high-volume work Responsibilities: ● Give AI chatbots diverse and complex problems and evaluate their outputs ● Evaluate the quality produced by AI models for correctness and performance Qualifications: ● Fluency in English (native or bilingual level) ● Detail-oriented ● Proficient in financial analysis, financial modeling, data analysis, and other reasoning exercises related to finance management ● A current, in progress, or completed Bachelors level education or higher Note: Payment is made via PayPal. We will never ask for any money from you. PayPal will handle any currency conversions from USD. This is an independent contract position.
    $50-60 hourly 13d ago
  • Senior Manager, Data Science (Marketing)

    Biolife Plasma Services 4.0company rating

    Remote job in Streamwood, IL

    By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description About BioLife Plasma Services BioLife Plasma Services, a subsidiary of Takeda Pharmaceutical Company Limited, is an industry leader in the collection of high-quality plasma, which is processed into life-saving plasma-based therapies. Some diseases can only be treated with medicines made with plasma. Since plasma can't be made synthetically, many people rely on plasma donors to live healthier, happier lives. BioLife operates 250+ state-of-the-art plasma donation centers across the United States. Our employees are dedicated to enhancing the quality of life for patients and ensuring that the donation process is safe, straightforward, and rewarding for donors who wish to make a positive impact. When you work at BioLife, you'll feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we'll support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment. This position is currently classified as “hybrid” in accordance with Takeda's Hybrid and Remote Work policy. BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd. OBJECTIVES/PURPOSE The Sr. Manager of Marketing Science drives and executes strategic initiatives that improve our marketing data and analytics capabilities. This role will leverage advanced analytics techniques and data-driven insights to inform marketing strategies, optimize campaigns, and drive business growth. This role requires a deep understanding of paid, owned, and earned media measurement, strong analytics and insights skills, broad knowledge of marketing technologies, and the ability to communicate complex data insights to senior stakeholders. This role is critically important for the success of the Global Forecasting, Pricing, and Analytics (FPA) team and reports to the Head of Analytics within the team. ACCOUNTABILITIES Leadership Lead marketing science initiatives in the development and execution of advanced analytics to support marketing strategies and goals. Provide thought leadership on marketing measurement techniques, including the trade-offs between controlled experiments, natural experiments, and multivariate statistical models for different situations. Marketing Science Partner with our media agency to ensure we are maximizing the output of our media mix model (MMM) partner. Deep understanding and experience with creating and managing marketing attribution solutions, i.e., multi-touch attribution (MTA). Ability to build/maintain in-house solutions and/or work with outside partners as necessary. Identify and maintain marketing analytics key performance indicators (KPIs) to track and measure performance. Partner with data scientists, IT, and consultants to develop advanced analytical models and dashboards related to marketing. Ability to perform statistical analyses and tests to quantify the business value of an opportunity. Familiarity with AI/ML applications in marketing. Reporting and Data Management Ensure the accurate and timely delivery of marketing performance reports and insights. Able to translate data into contextualized insights that can be shared across the business Know digital media terminology and concepts (e.g., Demand Side Platforms (DSPs), effectiveness vs. efficiency, SEO/SEM, etc.) Leverage existing experience with Google Analytics and Google Tag Manager Partner with the Data, Digital, and Technology (DD&T) Team to ensure marketing data accuracy, integration, and integrity, and that good data governance practices are in place. Develop solutions (dashboards, data visualizations, reports) for real-time operations performance assessment and agile decision-making. Design and automate regular data extracts needed by marketing and other partners. Collaboration and Adaptability Build strong relationships with cross-functional partners for efficient alignment, coordination, and information sharing across teams. DIMENSIONS AND ASPECTS Technical/Functional Expertise Extensive experience across many areas of marketing science; MMM, MTA, Loyalty, Website, Surveys, Paid/Owned/Earned Media. Experience with SQL, Python, and R for data analysis and model development. Strong analytical skills with a solid foundation in many of the following statistical and AI/ML methods: regression analysis (continuous, categorical, survival, time-series, and count models, etc.); classification (CART, SVM, Neural Networks, etc.), clustering (k-means/medoid, hierarchical, self-organizing maps, etc.), and other AI/ML techniques; experimental design; and forecasting/sensitivity analysis. Comfortable working daily in cloud-based data platforms. Expert level MS Excel skills, including advanced functions (e.g., Solver), data analysis, pivot tables, macros, and VBA (Visual Basic for Applications), and applicability of these features for developing and managing financial models for business case development and forecasting. Experience working with Power BI, Tableau, or other data visualization software. Strong foundation in statistical techniques for quantifying the impact of marketing activities. Communication Excellent verbal and written communication. Proven data analysis background with the ability to transform analysis into insights, recommendations, and proposals for senior management. Ability to communicate complex concepts simply and succinctly. Decision-making and Autonomy High self-reliance, self-efficacy, initiative, and learning agility. Strong at both structured and unstructured problem solving. Interaction Manage and/or partner on projects with vendors and consultants. EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS: Required Bachelor's and/or master's degree in any area of social science, business, marketing, advertising, or a closely related field. Experience with data analytics from end-to-end, i.e., including ideation, proposal creation, getting stakeholder buy-in, gathering requirements, designing analytics models/solutions, building prototypes, and working with IT/Data Science teams to deploy and scale solutions. 7+ years of experience in advanced analytics and statistical modeling in the areas of business performance analysis, forecasting, promotion and media effectiveness and optimization, and consumer behavior Excellent verbal and written communication and presentation skills. Able to communicate effectively to all levels of the organization, including senior leadership. Bring a growth mindset, curiosity, positivity, intuitive thinking, and a passion for excellence. Preferred Media agency or retail industry analytics experience a plus. Experience with survival analysis (time-to-event, duration, event history analysis, etc.) a plus. Knowledge of CRM systems and marketing automation tools a plus. ADDITIONAL INFORMATION (Add any information legally required for your country here) Domestic travel required (up to 10%). BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: Bannockburn, IL U.S. Base Salary Range: $137,000.00 - $215,270.00 The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term and/or long-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. LocationsBannockburn, ILWorker TypeEmployeeWorker Sub-TypeRegularTime TypeFull time Job Exempt Yes
    $137k-215.3k yearly Auto-Apply 2d ago

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