Training and Technical Support Staff - Behavioral Health CRM Database
Michigan jobs
MPHI is a Michigan-based and nationally engaged, non-profit public health institute. We are a team of teams, process and content experts, dedicated to building
A world where tomorrow is healthier than today!
Title: Training and Technical Support Staff - Behavioral Health CRM Database
$25.85 - $32.46 / Posted Thru: 12/16/2025
Location: Remote/Virtual - Must Live and Work In Michigan
Purpose: To assist BPHASA in operationalizing business processes and initiatives within the MDHHS Behavioral Health Customer Relationship Management (BH CRM) database by developing process guidance materials, onboarding users, designing and implementing training plans, and providing technical support for all end users. This position acts as a first point of contact for the BH CRM business and customer users for all technical support and training needs.
Duties and Responsibilities:
Support the internal operations components of the MDHHS BH CRM database to ensure that it meets BPHASA internal business and compliance needs.
Research internal BPHASA processes and consult with BPHASA subject matter experts to understand and master the internal operations of BPHASA to facilitate the operation of these processes within the CRM.
Work with the CRM Team to assist with the development and implementation of deliverables in accordance with the timelines.
Partner with the CRM Team on translating business processes into the CRM through ensuring strong stakeholder participation in all steps of the process from developing the Business flow, design requirements, UAT, and training.
Triage incoming technical support issues or concerns, escalating and prioritizing when appropriate to efficiently reach a solution.
Partner with Maintenance and Operations team to assist with addressing business needs, system issues, bugs, user stories and enhancements.
Attend all meetings as appropriate and assigned.
Facilitate access and assign permissions to the CRM for internal and external stakeholders.
Track licensure for the CRM, communicating any needs with CRM team.
Provide onboarding and training to new users, via live demos, videos, presentations, or job aids.
Provide training and technical assistance to BPHASA and other CRM users to effectuate optimal utilization of the CRM tool.
Develop and implement training documentation for business processes, including but not limited to job aids, process guides, demonstrations, videos, and presentations.
Ensure all process documentation and job aids are up to date and reflect any CRM system updates or process changes.
Proactively communicate and monitor updates to CRM and integrated data sources to ensure minimal impact on CRM users and applications.
Work with Bureau of Specialty Behavioral Health Services staff and other BPHASA staff as required.
Work with external contractors/stakeholders as required.
Utilize MDHHS Behavioral Health Customer Relationship Management (CRM) database to communicate with internal and external stakeholders as required.
Provide technical and research support to BPHASA as directed.
Always Represent the best interest of MDHHS and MPHI.
All other duties as assigned.
Qualifications/Requirements:
Education: Possession of a bachelor's degree or higher in Public Health, Health Administration, Public Administration, Public Policy, Social Work, Business Administration, or another concentration related to the duties and responsibilities of the assigned position.
Experience: Two or more years of work experience in providing training and technical assistance on databases and technology, preferably a Customer Relationship Management (CRM) database (e.g., Salesforce) Experience providing training and technical assistance in both one-to-one and group settings. Experience and strong skills in the creation of PowerPoints, videos, and other audio-visual materials which can be used for training. Success in providing customer service and quality assurance in a high stress setting. A record of success in project oversight and compliance with multiple and sometimes competing deadlines is a must. Experience working in publicly funded health care (Michigan's public behavioral health system preferred), public/behavioral health care service delivery; Medicaid program policy or operations, behavioral health programming is preferred.
Important Skills and Characteristics:
Strong oral communication skills.
Strong technical writing skills with the ability to map technical processes.
Highly organized and detailed oriented.
Able to develop multi-modality training materials for asynchronous use such as videos, PowerPoints, user manuals, and step by step job aids.
Knowledge of Michigan's health care delivery system, specifically Michigan's specialty behavioral health care system, including Medicaid, Prepaid Inpatient Health Plans and Community Mental Health Services Programs, preferred.
Must have strong skills in data management.
Other required skills are technologically savvy; strong training and technical assistance skills; excellent oral and written communication skills; and highly organized and detail oriented.
Skills in change management and fostering collaboration and buy-in preferred.
Required skills in the use of all necessary software necessary to execute stated duties and responsibilities (includes the suite of Microsoft Office applications such as Word, Excel, PowerPoint, Outlook). Ability to meet competing deadlines.
Work Environment and Physical Requirements: Job may require moderate physical effort including lifting materials and equipment of
RESPONSIBILITY FOR THE WORK OF OTHERS: No assigned responsibilities.
IMPACT ON PROJECTS, SERVICES AND OPERATIONS: This position has a direct impact on the quality of services provided by MPHI to MDHHS.
REQUIRED COMMUNICATION:
Contact Person/Group
Frequency
Purpose
Supervisor
Daily
Supervision
Internal Partners
As Needed
Collaboration
External Stakeholders
As Needed
Collaboration
For purposes of employment standards, this classification is
“Non-Exempt”
from overtime provisions of the fair Labor Standards Act.
MPHI works with you to promote health for everyone. Together, we will build
a world where tomorrow is healthier than today!
MPHI is an EEO employer that participates with e-verify.
Social Services Division Administrator 17 - Mecosta & Osceola County
Big Rapids, MI jobs
The Michigan Department of Health and Human Services mission is to provide opportunities, services, and programs that promote a healthy, safe, and stable environment for residents to be self-sufficient. We are committed to ensuring a diverse workforce and a work environment whereby all employees are treated with dignity, respect, and fairness. For more information, please visit MDHHS Diversity Equity and Inclusion.
The County Director serves as the chief administrator of the County Department of Health and Human Services. As Director, the position is responsible for the implementation and efficient operation of an array of financial assistance and social service programs, as established within the department under federal, state, and county authority.
Position Description
Job Specification
To be considered for this position you must:
* Apply for this position online via NEOGOV; click on "Apply" in the job posting for instructions in submitting your electronic application. Hard copy applications are not accepted.
* Attach a resume identifying specific experience and dates of employment. Dates of employment should include month and year and hours per week.
* Attach a cover letter.
* Attach a copy of an official transcript(s). We accept scanned copies of official transcripts. We do not accept web-based, internet, or copies of unofficial transcripts. Official transcripts provide the name of the institution, confirmation that a degree was awarded and on what date, and the registrar's signature.
Failure to complete any of the above items may result in your application not being considered. See instructions for attaching files here: InstructionsEducation
Possession of a bachelor's degree in any major.
Preferred: Master's degree in social work, Psychology, Education, Guidance & Counseling, Sociology, or Criminal Justice.
Experience
Social Services Division Administrator 17
Two years of professional experience equivalent to an Equitable Classification Plan (ECP) Group Three manager.
Preferred: Residential care experience with youth.
This position is being filled as a limited term assignment with the potential to become permanent, but it's never guaranteed.
The physical location of this position is Mecosta/Osceola County DHHS. Based on operational needs and within established limits, remote work and alternate or hybrid work schedule requests for this position may be considered.
Employees will be provided computers to perform state work. Phones may also be provided for necessary communications. If working remotely, employees will be responsible for providing other components of a remote office at their own expense, including:
* A secure work location that allows privacy and prevents distractions.
* A high-speed internet connection of at least 25 Mbps download and 5 Mbps upload.
* Suitable lighting, furniture, and utilities.
*
Your application for any position does not guarantee you will be contacted by the department/agency for further consideration. Only those applicants interviewed will be notified of the results.
The department reserves the right to close this posting prior to its original end date once a sufficient number of applications have been received.
As a Condition of Employment: this position requires successful completion of a background investigation and a criminal records check.
The use of artificial intelligence (AI) software of any kind is prohibited in all areas of the selection process; including, but not limited to, responses to application questions, and responses to interview questions or exercises.
If you previously held status in this classification and departed within the last three (3) years, please contact Human Resources regarding your interest in a potential reinstatement. Reinstatement is not guaranteed or required.
Questions related to this position may be directed to Mikkie Morley at *********************.
The Michigan Department of Health and Human Services is committed to hiring a diverse workforce. MDHHS Diversity Equity and Inclusion
Follow us on LinkedIn for more job opportunities.
MDHHSJobs #MDHHSjobs #Veteranfriendly #Careerswithpurpose #CommunityHeroes
MDHHS is proud to be a Michigan Veteran's Affairs Agency (MVAA) Gold Level Veteran-Friendly Employer
Innovation Lead (CcaaS / CX)
Minnesota jobs
Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.
Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.
Job Description
We are seeking a dynamic Innovation Lead to drive the transformation of our healthcare insurance provider's contact center ecosystem. This role will spearhead the migration from legacy contact center technologies to modern cloud-based CX platforms (e.g., Google Dialogflow, Amazon Connect, NICE CXone, Genesys Cloud) while ensuring innovation aligns with business objectives.
Responsibilities:
Lead the innovation and migration strategy from legacy systems to modern CCaaS platforms (Google CCAI, Amazon Connect, Genesys, NICE CXone), ensuring alignment with business goals, cost efficiency, and improved CX metrics (CSAT, NPS, FCR).**
Identify and implement AI/ML-driven solutions (chatbots, NLP, predictive routing, speech analytics) to enhance omnichannel CX (voice, chat, email, IVR) and operational efficiency.
Own end-to-end execution of cloud migration, including integration, scalability, security (HIPAA/SOC2 compliance), and CI/CD/DevOps automation for seamless transitions.
Quantify and communicate business impact (ROI, cost savings, CX improvements) to stakeholders, securing executive buy-in through data-driven insights and regular progress updates.
Collaborate cross-functionally with IT, Operations, Product, and vendors to prioritize initiatives, manage budgets, and ensure smooth adoption of new technologies.
Drive a culture of innovation by staying ahead of CX/CCaaS trends (GenAI, automation, WFM tools) and piloting scalable solutions for competitive advantage.
Optimize resource allocation and vendor partnerships to deliver projects on time, within scope, and with measurable outcomes.
Qualifications
4+ years in innovation, CX transformation, or cloud contact center (CCaaS) migration (healthcare/insurance experience a plus).
Hands-on expertise in Google CCAI (Dialogflow), Amazon Connect, Genesys Cloud, or NICE CXone implementations (Any of these).
Strong knowledge of AI/ML in CX (chatbots, NLP, speech analytics, predictive routing).
Experience with cloud platforms (AWS, GCP), DevOps, CI/CD, and test automation in contact center environments.
Proven ability to quantify business impact (ROI, cost savings, CX metrics) and align tech initiatives with revenue/cost goals.
Exceptional stakeholder management, with experience influencing C-level executives.
Nice to have:
Certifications in AWS Connect, Google CCAI, or CCaaS platforms.
Background in healthcare/insurance compliance (HIPAA, PCI).
Familiarity with CRM integrations (Salesforce, Zendesk) and workforce optimization (WFM, QM) tools.
We offer:
Culture of Relentless Performance
: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits
: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Work From Anywhere Culture
: make the most of the flexibility that comes with remote work.
Growth Mindset
: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact
: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment
: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values
: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Field Technician
Eveleth, MN jobs
The Field Technician position is responsible for providing on-site services and technical assistance for all aspects of hazardous waste management. The role is to respond to customer telephone or electronic enquiries, assist sales with inventory and on site classification of special waste, record and schedule waste projects and subsequent shipments into various disposal facilities, provide support in relation to invoicing questions MSDS acquisition/review, completion of safety paperwork & TDG documentation and waste classification & labelling. Because this position provides a critical role in achieving our customer satisfaction targets (both internal and external), this position establishes the public impression of GFL and becomes a reflection of who we are and what we stand for.
Job Duties
Actively participate and contribute to GFL's Safety Program
Communicate all safety concerns immediately to Supervisors
Attend Safety Meetings
Complete and submit Daily Toolboxes, FLHA's and Near Misses/Haz ID's
Select and utilize appropriate PPE for the task at hand
Sample / test waste to determine transport, packaging, and / or disposal requirements
Ensure waste is classified and disposed of in accordance with regulatory bodies
Complete appropriate manifest /paperwork to accompany the waste pick up
Evaluate customer needs and communicate back to the Sales or Technical team
Respond to and contribute to all Incident Response work
Provide facility support and process work when required
Supervision of project work ensuring all activities adhere to GFL's safety program
Conduct field work in remote project locations on an as needed basis
Involved with execution of chemical and petroleum transfers
Participation in projects that are deemed out of scope or require more planning and preparation
Requirements
Education, post-secondary, in environmental sciences, chemistry, biology preferred.
Experience in related field considered an asset.
Must be willing and able to work through difficult weather conditions and challenging work site environments
Must be willing and able to work flexible shifts, long hours, weekends and travel away from home as business demands
Regulatory and technical knowledge with respect to the Hazardous Waste Management Industry is a definite asset
Ability to perform physical tasks including shoveling, lifting, moving containers and other heavy materials
Good computer skills a plus
Detail oriented with excellent organizational, problem solving, time management, communication and interpersonal skills
Enthusiastic self-starter with a strong work ethic and proven track record for success
Reliable team player that is supportive of co-workers
Ability to work at heights or in confined spaces
Additional training and experience such as First Aid / CPR, H2S Alive, Fall Protection awareness, would be an asset
Repetitive lifting of containers weighing up to 50lbs, ability to perform moderately repetitious and labor-based tasks
#GFLTalent
We thank you for your interest. Only those selected for an interview will be contacted.
GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact *******************************
Auto-ApplyDirector of Corporate Development
Ann Arbor, MI jobs
We are seeking a strategic, energetic, and forward-thinking leader to join our team as Director of Corporate Development. This role is instrumental in driving NSF's long-term growth strategy through mergers and acquisitions (M&A), strategic partnerships, and enterprise-wide initiatives. You will work closely with senior leadership and cross-functional teams to identify and execute high-impact opportunities that align with NSF's mission and values and long-term goal of becoming a $1B+ leader in global human and planet health. At NSF, you'll be part of a purpose-driven organization that's shaping the future of public health. You'll work with passionate professionals, make a global impact, and grow our career in a collaborative, values driven environment.
This hybrid position offers flexibility to work remotely, with in-person collaboration at our Ann Arbor Headquarters three days a week.
#LI-EA1
Responsibilities
Strategic Growth Leadership
Lead the identification, evaluation, and execution of M&A, investment, and divestiture opportunities
Develop and implement strategic growth initiatives that support NSF's transformation into a $1B+ global leader
Partner with business and functional leaders to drive enterprise-wide strategic projects
Financial Strategy & Analysis
Build and maintain robust financial models to assess transaction economics and strategic fit
Conduct market, competitive, and company research to inform investment decisions
Monitor post-transaction performance and provide insights to leadership
Stakeholder & Partner Engagement
Cultivate relationships with external advisors, investment bankers, and potential partners
Present strategic recommendations and deal analyses to senior leadership and the board
Serve as a trusted advisor across the organization, aligning stakeholders around growth priorities
Team & Culture Leadership
Mentor and develop corporate development professionals
Foster cross-functional collaboration to ensure alignment with strategic goals
Champion NSF core values: Do the Right Thing, Treat People Well, Relentlessly Pursue Excellence, and One NSF
Qualifications
Bachelor's degree in Finance, Business, Economics, or related field; MBA or advanced degree preferred
5-15 years of experience in corporate development, investment banking, or strategic consulting
Demonstrated success in leading M&A transactions and strategic planning initiatives
Advanced financial modeling, valuation, and analytical skills
Exceptional communication, negotiation, and leadership capabilities
Deep understanding of industry dynamics and competitive landscapes
Auto-ApplyOffice Manager and Estimator
Michigan jobs
Perform all job file coordinator tasks related to customer calls, job monitoring tracking, coordination, and audits of jobs. Create preliminary estimates and job file backup. Perform general office duties, such as drafting correspondence, filing, and creating reports.
Responsibilities:
• Monitor job file status and job file audit status
• Maintain job file WIPs
• Monitor and ensure client requirements are followed
• Review and validate initial field documentation
• Create preliminary estimate
• Daily job file coordination, including preparing job file reports, performing job file backup, and completing job file audit process
• Maintain internal and external communications
• Complete and review job file documentation for final upload and the audit process
• Perform job close-out
Qualifications:
• 2+ year(s) of administrative or office-related experience and business experience
• Experience in the commercial cleaning and restoration or insurance/service industry is desired
• Experience with writing estimates, job file processes, and quality assurance, a plus
• Outstanding written and verbal communication skills, including proper pronunciation and grammar, and a consistently courteous and professional tone of voice at all times
• Ability to remain calm and professional during tense or stressful situations
• Excellent organizational skills and strong attention to detail
• Very self-motivated and goal-oriented
• Capability to work in a fast-paced, team-oriented office environment
• Proficiency in Microsoft Office (i.e. Outlook, Word, Excel)
• Ability to learn new software, including Xactimate and proprietary software
• Minimum of HSD/GED, Associates/bachelor's degree preferred
• Ability to successfully complete a background check subject to applicable law
Primary Responsibilities
• Provide complete detailed scope and accurate estimate for the repairs, reconstruction and restoration per the plan of returning the property to preexisting conditions
• Negotiate with the insurance company to provide the best possible solution for our customer without compromising yours or the company's integrity and reputation
• Be attentive to customers desires for possible changes to the scope of work, Provide the “Dream Time” change order at the start of the project as needed
• Prepare pre-construction document including contract documents, production file documents, selections information and allowances, Sub-Contractor and vendor purchase orders, Create first entries in Sub Vendor log. Work with Admin Assistant to get the job ready to start
• Present job and answer question regarding project to Production supervisor, Dept. manager, Admin Assistant and assigned lead carpenter or sub.
• Attend Pre Start meeting at job site as needed to make sure the hand off is smooth between sales, production and the customer
• Monitor the project for progress, invoicing, collections and need for change orders or supplement
• Participate in the Punch list process on larger jobs but make sure the process happens on all jobs to completely execute the job close out strategy
• Comply with all insurance company requirements and processes for repairs and reconstruction portions of projects
• Close out the project including:
• Close out job activities once they are completed• Review the payments, invoicing to make sure all have been received• Review Job Cost and Margins reporting as jobs are closed Company and Culture: PuroClean, a leader in emergency property restoration services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a ‘servant-based leadership' mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other. Job Position Description: With a
‘One Team'
mentality, manage production crews and job assignments as assigned while following PuroClean production guidelines. Assign and coordinate jobs with the production crew, keeping the General/Operations Manager and Owner updated on all aspects of production. Supervise scheduling, coordination requirements for the job, completing job files and monitoring jobs from start to completion. Completing documentation in a timely manner and maintaining production costs at the established rate. Our Production Managers take pride in going above and beyond customer expectations in their times of need by providing a world class level of service which sets up apart from our competitors in the industry. Responsibilities:
Managing Customer Satisfaction and representing the brand
Effectively oversee all aspects of the production processes and customers' needs
Identifying areas for improvement and managing relationships with centers of influence
Managing production, pricing schedules, estimate details & coordinating with GM/Owner
Leaving job sites with an orderly appearance and follow uniform and policy guidelines
Communicating and managing customer concerns with GM/Owner effectively
Maintaining cleanliness of products and equipment to the highest standard
Ensure clear communication with office staff, immediate supervisor and fellow technicians
Qualifications:
Experience in equipment, asset and financial management
Understanding of safety guidelines and ability to manage them on site and while traveling
Aptitude with record keeping, recording information and communicating ‘
the message'
Ability to identify areas of opportunity among teammates, coaching for growth
Strength in team building and establishing lasting relationships with clients and teammates
Benefits:
Learn and develop new professional skills in a fast-paced environment
Serve your community in their time of need. ‘Servant Based Leadership'
Be a part of a winning team with the ‘One Team' mentality. We serve together
Competitive pay, benefits and flexible hours
Additional benefits and perks based on performance and employers' policies
This is a remote position.
Compensation: $40,000.00 - $50,000.00 per year
“We Build Careers”
- Steve White, President and COO
With over 300 locations across North America and Canada, PuroClean is leading the industry in emergency property restoration services, by helping families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a ‘servant-based leadership' mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other.
Culture is very important to us. We want to make sure that we are the right fit for YOU!
Apply today and join our Winning TEAM.
“We are One Team, All In, Following The PuroClean Way in the spirit of Servant Leadership”
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PuroClean Corporate.
Auto-ApplyExecutive Secretary E10 - Macomb County
Clinton, MI jobs
The MDHHS mission is to provide opportunities, services, and programs that promote a healthy, safe, and stable environment for residents to be self-sufficient. We are committed to ensuring a diverse workforce and a work environment whereby all employees are treated with dignity, respect and fairness. For more information, please visit our MDHHS Diversity, Equity, and Inclusion Plan.
Perform all secretarial services and management assistant activated for the Macomb County Cash Assistance Director.
Position Description
Job Specification - Executive Secretary
To be considered for this position you must:
* apply for this position online via NEOGOV; click on "Apply" in the job posting for instructions on submitting your electronic application. Hard copy applications are not accepted.
* relevant experience and/or education referred to in supplemental questions must be documented in resume, transcript and/or application to allow for accurate screening.
* attach a resume identifying specific experience and dates of employment. Dates of employment should include month and year and hours per week.
* attach a cover letter.
* if applicable, attach a copy of an official transcript(s). We accept scanned copies of official transcripts. We do not accept web-based, internet, or copies of unofficial transcripts. Official transcripts provide the name of the institution, confirmation that a degree was awarded and on what date, and the registrar's signature.
Failure to complete any of the above items may result in your application not being considered. See instructions for attaching files here: InstructionsEducation
Educational level typically acquired through completion of high school.
Experience
Five years of office experience involving administrative support practices, including two years equivalent to advanced (8) level administrative support work, Secretary E8, or Legal Secretary E8; or, one year equivalent to a Secretary 9, Legal Secretary 9, or Senior Executive Management Assistant 9.The physical location of this position is 44777 Gratiot, Clinton Township MI. Based on operational needs and within established limits, remote work and alternate or hybrid work schedule requests for this position may be considered.
Selected candidates who have been approved to work remotely or a hybrid schedule must complete that work within Michigan. Candidates should confirm work location and schedule at the time of interview.
Employees will be provided computers to perform state work. Phones may also be provided for necessary communications. If working remotely, employees will be responsible for providing other components of a remote office at their own expense, including:
* A secure work location that allows privacy and prevents distractions.
* A high-speed internet connection of at least 25 Mbps download and 5 Mbps upload.
* Suitable lighting, furniture, and utilities.
Your application for any position does not guarantee you will be contacted by the Department/Agency for further consideration. Only those applicants interviewed will be notified of the results.
If you previously held status in this classification and departed within the last three (3) years, please contact Human Resources regarding your interest in a potential reinstatement. Reinstatement is not guaranteed or required.
As a Condition of Employment: this position requires successful completion of a background investigation and a criminal records check.
The use of artificial intelligence (AI) software of any kind is prohibited in all areas of the selection process; including, but not limited to, responses to application questions, and responses to interview questions or exercises.
The Department of Health & Human Services reserves the right to close this posting prior to its original end date once a sufficient number of applications have been received.
For information about this specific position, please email ***************************. Please reference the job posting number in subject line.
Follow us on LinkedIn for more job opportunities!
MDHHSJobs #MDHHSJobs #Veteranfriendly #CareersWithPurpose #CommunityHeroes
MDHHS is proud to be a Michigan Veteran's Affairs Agency (MVAA) Gold Level Veteran-Friendly Employer.
Process Automation Specialist/ Departmental Specialist 13
Michigan jobs
At MSHDA we pursue equitable housing outcomes for underserved populations, including but not limited to race, gender, disability, religion, age, weight, socioeconomic status, and LGBTQ+. We are committed to ensuring a diverse workforce and a work environment whereby all employees are treated with dignity, respect, and fairness.
The Process Automation Specialist is sole person responsible for the administration and support of MSHDA's OnBase platform and associated services including Microsoft Power Platform. This position requires maintaining proper configuration and access controls as well as supporting business solutions in the areas of document management, workflow, imaging, and integration with business applications. In addition, this position works with Microsoft Power Platform in small application automation. These applications emphasize rapid prototyping, frequent updates, and flexibility to accommodate changing requirements. Examples include project trackers, simple workflow management tools, and inventory trackers. Collaborating closely with DTMB, Executive Operations, and diverse MSHDA business units, the Process Automation Specialist is tasked with establishing and nurturing governance structures for technology tools, ensuring their sustained effectiveness and integration into departmental operations. In addition, the Process Automation Specialist role will offer guidance and counsel to MSHDA business areas seeking to adopt small technology tools and services. This encompasses providing comprehensive insights into security measures, budgetary considerations, and support-related information. The Process Automation Specialist will offer tailored recommendations and assistance to ensure that MSHDA business areas can effectively navigate the implementation and utilization of these tools while aligning with security protocols, budget constraints, and support requirements.
This role assumes responsibility for actively soliciting and understanding the business requirements for OnBase workflows and small-scale application development projects, employing OnBase workflows and Microsoft Power Platforms to enhance operational efficiencies within MSHDA business sectors. Tasks include collaborating with MSHDA business units to deploy and maintain diverse Modern Technology projects and solutions, leveraging problem-solving abilities to address operational pain points, troubleshooting challenges as they emerge, and executing solution implementations. Furthermore, the role entails responding adeptly to complex inquiries, contributing to the development of a comprehensive OnBase and Microsoft Power Platform Suite Governance framework, and undertaking special projects as delegated.
For additional information, please see the links below:
Position Description
MSHDA's Code of Ethics
MSHDA's Promotional Video
MSHDA is a Veteran Friendly Employer. Veterans and Military Spouses are encouraged to apply.
Education
Possession of a bachelor's degree in any major.
Experience
Four years of professional experience, including two years equivalent to the experienced (P11) level or one year equivalent to the advanced (12) level.
To be considered for this position you must:
* Attach a cover letter describing what strengths and work experience you bring to this position.
* Attach a copy of your detailed resume to the job application. Dates of employment should include month and year and hours per week.
* Attach a copy of your official college/university transcript(s), if you have completed any college/university.
Failure to complete any of the above items may result in your application not being considered. Also, information provided in your application, resume, cover letter, transcripts, and any other documentation provided will be used to verify responses to the supplemental questions. Unsupported responses may not be considered further.
For our purposes, "official college transcripts" must contain the college/university name and address, the degree conferred, and date granted, coursework completed (especially if no degree granted), and the Registrar's signature and/or seal. A scanned or electronic copy is acceptable if it contains the elements listed above. The college/university does not have to send the transcripts directly to MSHDA. Review more information regarding official transcripts.
Your application for any position does not guarantee that you will be contacted by MSHDA for further consideration. Only those applicants interviewed may be notified of the results.
Based on operational needs, hybrid remote work and alternate work schedule requests for this position may be considered. Selected candidate must have a safe and appropriate designated workspace or workstation for performance of work and secure and sufficient internet access of commercial cable or wireless broadband with minimum speeds of 25 Mbps download and 5 Mbps upload. Please note that weekly onsite work will be required. Work must be performed in the state of Michigan.
As a Condition of Employment: this position requires successful completion of a background investigation, drug test and a financial disclosure review.
Note: The use of artificial intelligence (AI) software of any kind is prohibited in all areas of the selection process; including, but not limited to, responses to application questions, and responses to interview questions or exercises. Any applicant that is suspected of using AI software for any portion of the selection process may be screened out.
Applications must be submitted through NEOGOV. If you have questions or need assistance uploading and/or attaching your documents, please contact the NEOGOV applicant support at ************.
Special Requirements, Licenses, and Certifications
Equivalent combinations of nonprofessional experience, identified by the appointing authority and approved by Civil Service that are represented by subclass codes, will be accepted for classified, professional experience equivalent to the P11-level and above. The nonprofessional experience must be related to departmental programs and services that provide the required knowledge, skills, and abilities.
Certain positions may be assigned subclass codes and individuals appointed must possess the required specialized experience.
View the entire job specification at:
*************************************************************************************************
Project Coordinator - Health Literacy
Okemos, MI jobs
MPHI is a Michigan-based and nationally engaged, non-profit public health institute. We are a team of teams, process and content experts, dedicated to building
A world where tomorrow is healthier than today!
Title: Project Coordinator - Health Literacy
$28.47 - $35.25 / Posted Thru: 12-19-25
30 hours per week / Funding End Date: 12-31-2027
Location: Remote/Virtual - Must Live and Work in Michigan
Travel Within the State of Michigan Required
Purpose: The Project Coordinator - Health Literacy will lead initiatives to improve health literacy among children and youth in foster care, their caregivers, and associated service providers. This role focuses on developing educational resources, coordinating outreach programs/training, and ensuring compliance with health-related policies to promote better health outcomes for foster care populations.
Duties and Responsibilities:
Manage and monitor health literacy programs tailored for foster youth and caregivers.
Review and finalize cultural and linguistically appropriate educational materials.
In partnership with MDHHS, coordinate workshops, webinars, and training sessions for foster parents, case managers , and youth.
Coordinate and participate in the development of all project reporting requirements, such as IRB paperwork, quarterly reports, annual reports, and final and special reports.
Ensure the timely completion of project deliverables and careful review of all products.
In collaboration with the Program Director, monitor the project's financial status throughout.
Promote evidence-based health literacy practices specific to foster youth.
Identify barriers to health literacy and propose solutions, including digital health literacy initiatives.
Design and deliver training sessions on health literacy best practices.
Develop educational resources (written, digital, audiovisual) that meet plain language and cultural competency standards.
Partner with child welfare agencies, healthcare providers, and community organizations.
Serve as a liaison between foster care programs and health service providers.
Monitor program effectiveness through survey and outcome metrics.
Ensure compliance with state and federal health literacy standards.
Collect and analyze data to measure project impact and outcomes.
Prepare reports, presentations, and recommendations for leadership and stakeholders.
Attend conferences and seminars; participate in other self-initiated development activities to remain current in the field.
Always represent the best interests of MPHI.
All other duties as assigned.
Qualifications/Requirements:
Education: A bachelor's degree in Public Health, Health Communication, Nursing, Education, or related field (master's preferred).
Experience: 2-3 years of experience in project coordination, health literacy, public health, or healthcare setting. Knowledge of health literacy principles, plain language standards, and cultural competency.
Important Skills and Characteristics:
Strong organizational and project management skills.
Excellent written and verbal communication abilities.
Proficiency in Microsoft Office and familiarity with data analysis tools.
Ability to work collaboratively with diverse stakeholders.
Experience in youth serving programs.
Familiarity with health equity initiatives and digital health literacy.
Ability to manage multiple projects and meet deadlines.
Work Environment and Physical Requirements: Job may require moderate physical effort including lifting materials and equipment of less than 25 pounds and involves viewing a monitor screen 75% of the time. Standard office environment with flexibility for remote working.
RESPONSIBILITY FOR THE WORK OF OTHERS: No Assigned Responsibilities.
IMPACT ON PROJECTS, SERVICES AND OPERATIONS: This position has a direct impact on the quality of services provided by MPHI to MDHHS.
COMMUNICATION
Contact Person/Group
Frequency
Purpose
Supervisor
Daily
Supervision
Internal Partners
As Needed
Collaboration
External Stakeholders
As Needed
Collaboration
For purposes of employment standards, this classification is
“E
xempt”
from overtime provisions of the fair Labor Standards Act.
MPHI works with you to promote health for everyone. Together, we will build
a world where tomorrow is healthier than today!
MPHI is an EEO employer that participates with e-verify.
Field Technician, Municipal Services
Byron Center, MI jobs
The Field Technician position is responsible for providing on-site services and technical assistance for all aspects of hazardous waste management. The role is to respond to customer telephone or electronic enquiries, assist sales with inventory and on site classification of special waste, record and schedule waste projects and subsequent shipments into various disposal facilities, provide support in relation to invoicing questions MSDS acquisition/review, completion of safety paperwork & TDG documentation and waste classification & labelling. Because this position provides a critical role in achieving our customer satisfaction targets (both internal and external), this position establishes the public impression of GFL and becomes a reflection of who we are and what we stand for.
Job Duties
Actively participate and contribute to GFL's Safety Program
Communicate all safety concerns immediately to Supervisors
Attend Safety Meetings
Complete and submit Daily Toolboxes, FLHA's and Near Misses/Haz ID's
Select and Utilize appropriate PPE for the task at hand
Sample / test waste to determine transport, packaging, and / or disposal requirements
Ensure waste is classified and disposed of in accordance with regulatory bodies
Complete appropriate manifest / TDG paperwork to accompany the waste pick up
Evaluate customer needs and communicate back to the Sales or Technical team
Respond to and contribute to all Incident Response work
Provide facility support and process work when required
Operate small equipment such as, skid steer, forklift, man lift, transfer pumps etc.
Supervision of project work ensuring all activities adhere to GFL's safety program
Conduct field work in remote project locations on an as needed basis
Involved with execution of chemical and petroleum transfers
Involvement with Emergency Response and responding to incidents
Participation in projects that are deemed out of scope or require more planning and preparation
Requirements
Education, post-secondary, in environmental sciences, chemistry, biology or equivalent.
Minimum 5 years' experience in a related field.
Must be willing and able to work through difficult weather conditions and challenging work site environments
Must be willing and able to work flexible shifts, long hours, weekends and travel away from home as business demands
Regulatory and technical knowledge with respect to the Hazardous Waste Management Industry is a definite asset
Ability to perform physical tasks including shoveling, lifting, moving containers and other heavy materials
Good computer skills including effective use of Microsoft Word, Excel, Powerpoint, Outlook and Windows
Fit for work every day including being clean shaven
Detail oriented with excellent organizational, problem solving, time management, communication and interpersonal skills
Enthusiastic self-starter with a strong work ethic and proven track record for success
Reliable team player that is supportive of co-workers
Ability to work at heights or in confined spaces
Additional training and experience such as First Aid / CPR, H2S Alive, Fall Protection awareness, would be an asset
Repetitive lifting of containers weighing up to 20kg, ability to perform moderately repetitious and labour based tasks
Education in chemistry or a related field considered a strong asset but is not required
We thank you for your interest. Only those selected for an interview will be contacted.
GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact *******************************
Auto-ApplyAdministrative Law Specialist 13-15, 16
Lansing, MI jobs
The Michigan Department of Treasury is seeking a highly skilled legal professional to perform advanced legal research and analysis related to taxes administered under the authority of the Revenue Act. This position plays a critical role in shaping tax policy and supporting legal compliance across the Department.
Key Responsibilities:
* Conducts complex legal research on tax issues, often involving matters of first impression.
* Drafts authoritative legal documents, including:
* Administrative rules
* Revenue Administrative Bulletins (RABs)
* Letter Rulings
* Technical Advice Letters
* Position Papers
* Provides expert legal guidance and technical support to the Department's tax divisions on intricate legal matters.
* Collaborates with the Department's Legislative Liaison to:
* Draft complex legislation
* Provide in-depth legal analysis
* Deliver expert testimony before legislative bodies
* Assists the Michigan Attorney General's Office by offering litigation support on tax-related cases.
* Ensures all legal writing is precise, well-reasoned, and adheres to the highest standards of clarity and detail.
View the Administrative Law Specialist 13-15 Position Description here.
View the Administrative Law Specialist 16 Position Description here.
Treasury Careers - Learn more about why Treasury is a Great Place to Work!
Education
Possession of a Juris Doctorate degree from an accredited school of law.
Membership in good standing in the Michigan State Bar.
Experience
Administrative Law Specialist 13
No specific type or amount is required.
Administrative Law Specialist 14
One year of professional experience in legal work equivalent to an Administrative Law Specialist 13 or Administrative Law Examiner 13, or as an attorney.
Administrative Law Specialist P15
Two years of professional experience in legal work, including one year equivalent to an Administrative Law Specialist 14 or Administrative Law Examiner 14; or, two years of experience as an attorney.
Administrative Law Specialist 16
Three years of professional experience in legal work, including one year equivalent to an Administrative Law Specialist P15 or an Administrative Law Examiner P15; or, three years of experience as an attorney.
Please attach a cover letter, detailed resume, and a copy of your OFFICIAL college transcript(s) to your application. (Failure to do so may result in your application being screened out.)
Official Transcripts. For our purposes, "official college transcripts" must contain the college/university name and address, the degree conferred, and date granted, coursework completed (especially if no degree granted), the Registrar's signature and/or seal, and must be recognized by the Council on Higher Education Accreditation (CHEA). A scanned or electronic copy is acceptable, provided it contains the elements listed above. Review more information regarding official transcripts.
Foreign Transcripts. Applicants who possess a degree from a foreign college or university must have their academic credentials evaluated or converted into U.S. educational equivalents unless the degree has been recognized by CHEA. Go to evaluators for a list of accepted organizations that evaluate foreign credentials. Failure to provide this evaluation at the time of application may result in you being screened out of the process.
Work must be performed in the state of Michigan. If you currently reside outside of Michigan, you must relocate to Michigan to perform the duties of this position prior to being appointed to the position. Relocation expenses are not reimbursed.
Hybrid Remote Work. This position is eligible to work remotely on Mondays, Thursdays, and Fridays, and must work onsite Tuesdays and Wednesdays. For remote work performance, this position requires a designated, secure, and appropriate workspace with reliable internet access (minimum 25 Mbps download, 5 Mbps upload). Remote work arrangements are subject to management approval and may be adjusted or discontinued at any time.
E-Verify. The Michigan Department of Treasury participates in E-Verify and will provide the federal government with your form I-9 information to confirm that you are authorized to work in the U.S
Interviews. Interviews may occur virtually using Microsoft Teams. No prior experience with Teams is necessary. Instructions and tips will be providedto all candidates scheduled for an interview using Microsoft Teams
Fingerprints. This position has access to Federal Tax Information (FTI) and requires passing of a fingerprint-based background check per IRS Publication 1075.
AI. The use of artificial intelligence (AI) software of any kind is prohibited in all areas of the selection process; including, but not limited to, responses to application questions, and responses to interview questions or exercises.
Your application for this position does not guarantee you will be contacted by the Department for further consideration. Only those applicants interviewed will be notified of the results.
View the entire job specification here.
The Michigan Department of Treasury is proud to be recognized at the Gold Level as a Veteran-Friendly Employer.