Manager Client Accounts - PST/MST hours
Client account manager job at DLA Piper
DLA Piper is, at its core, bold, exceptional, collaborative and supportive. Our people are the backbone, heart and soul of our firm. Wherever you are in your professional journey, DLA Piper is a place you can engage in meaningful work and grow your career. Let's see what we can achieve. Together.
Summary
As a Manager Client Accounts, you will be responsible for ensuring the exceptional delivery of billing support to senior management, lawyers, and firm clients. You will provide thought leadership in the development and implementation of best practices in billing processes, ensuring alignment with the firm's strategic goals.
Location
This position can sit in any of our US office locations and offers a hybrid work schedule. This position will work Pacific or Mountain time hours.
Responsibilities
Connects with stakeholders to understand business needs, develops and implements best practices for billing management function. Continually drives results through innovation and thought leadership.
Leads a team of billing specialists, ensuring overall alignment with the firm's billing practices, policies and procedures. Provides daily supervision, support and guidance to direct reports.
Ensures work assignments are completed in a timely manner and meets the expectations of internal and external clients.
Meets regularly with individual direct reports, provides coaching and training to team, recognizes areas for professional development, completes performance reviews, and conducts the annual review with the employee.
Provides training to ensure that billing processes and policies are applied consistently across the department.
Onboards new team members. Provides training and guidance on billing processes and procedures. Secures other training as needed to ensure success.
Interacts with clients, attorneys and business professionals and acts as a point of escalation. Researches and resolves billing issues, including account analysis, and assists attorneys and billing team with processing and collecting of invoices in a timely manner.
Escalates unresolved billing issues to senior management for timely resolution as needed.
Continually tracks team metrics to ensure the team is meeting service level requirements, analyzes service level issues, and implements solutions expeditiously. Analyzes need for additional metrics to continuously drive exceptional client service levels.
Creates and maintains complex monthly reporting. Reviews data for accuracy prior to submitting. Determines if additional reporting is needed to drive exceptional client support.
Participates and supports project management initiatives. Leads and manages projects to include project planning, development, and execution.
Meets regularly with assigned team members. Prepares agendas and captures/tracks important discussion items.
Tracks and resolves tickets assigned by the Accounting Service Desk on a daily basis.
Other duties as assigned.
Desired Skills
Strong communication and interpersonal skills required to interact with business professionals and timekeepers. Must be team-oriented and have the ability to work effectively and collaboratively in a fast-paced environment which may require long hours to meet workload needs. Must have strong attention to detail. Ability to troubleshoot and resolve complex problems required. Must have proven analytical skills. Has ability to work independently and is able to take direction well. Has the ability to lead and manage a diverse team and provide training and guidance to ensure consistent application of billing procedures across the team. Must exercise sound judgment and decision-making skills.
Minimum Education
High School Diploma or GED
Preferred Education
Bachelor's Degree Finance, Accounting or similar field highly preferred.
Minimum Years of Experience
7 years of experience in a billing function in a law or professional services firm.
At least 2 years of experience in management or supervisory position required.
Strong computer skills including advanced proficiency of Excel as well as accounting systems such as Elite and/or Aderant (Aderant experience strongly preferred).
Advanced experience with e-Billing applications required.
Essential Job Expectations
While the specific job requirements of a DLA Piper position may vary depending upon scope of the job and area of specialty, there are certain universal requirements that are expected of all DLA Piper employees, which include but are not limited to:
Effectively communicate, verbally and in writing, with clients, lawyers, business professionals, and third parties.
Produce deliverables, answer phone calls, and reply to correspondence in an efficient and responsive manner.
Provide timely, accurate, and quality work product.
Successfully meet deadlines, expectations, and perform work duties as required.
Foster positive work relationships.
Comply with all firm policies and practices.
Engage in both physical and sedentary activity, such as (a) working at a computer for extended periods of time, including on-screen reading and typing; (b) participating in digital/virtual conference calls; (c) participating in meetings as needed.
Ability to work under pressure and manage competing demands in a fast-paced environment.
Perform all other duties, tasks or projects as assigned.
Our employees are expected to embrace and uphold our firm values as a part of our DLA Piper culture. We are committed to excellence in how we represent our clients and develop our people.
Physical Demands
Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
Work Environment
The individual selected for this position may have the opportunity for a hybrid work arrangement comprised of remote and in-office work, the requirement for which will be determined in coordination with the hiring manager or supervisor and may be modified in the firm's discretion in the future.
Disclaimer
The purpose of this is to provide a concise statement of the work elements and to organize and present the information in a standardized way. It is not intended to describe all the elements of the work that may be performed by every individual in this classification, nor should it serve as the sole criteria for personnel decisions and actions. The job duties, requirements, and expectations for this position may be modified at the Firm's discretion at any time. This job description does not change the at-will nature of employment.
Application Process
Applicants must apply directly online instead of sending application materials via email.
Accommodation
Reasonable accommodations may be made upon request to permit individuals with a disability to perform the essential functions and responsibilities of the position or to participate in the job selection process. If you have a request for an accommodation during the application process, please contact ***********************.
Agency applications will not be considered.
No immigration sponsorship is available for this position.
The firm's expected hiring range for this position is $121,732 - $154,380 per year depending on the candidate's geographic market location.
The compensation offered for employment will also be dependent on other factors including the candidate's experience, skills, educational and professional background, and overall qualifications. We offer a comprehensive package of benefits including medical/dental/vision insurance, and 401(k).
#LI-Hybrid
#LI-FG1
DLA Piper is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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Auto-ApplyManager of Customer Success
Oakland, CA jobs
Customer Success Manager - Build Relationships. Drive Results. My AMAZING client is HIRING!!
💰 Compensation: $100,000 - $130,000 per year
Are you a natural leader who thrives on creating exceptional customer experiences?
We're looking for a Customer Success Manager to lead a high-performing team and strengthen partnerships with our clients. This is your chance to make an impact by driving operational excellence, mentoring talented professionals, and shaping the future of customer success.
What You'll Do
Lead & Empower: Coach and inspire your team to hit performance and service goals.
Business-to-Business: Handling corporate accounts and Strategic Partnerships
Drive Excellence: Oversee daily operations, scheduling, and process adherence.
Be the Voice of the Customer: Engage directly with clients, manage escalations, and ensure top-tier service.
Collaborate & Innovate: Work with leadership to implement process improvements and boost team performance.
What We're Looking For
Experience:
✔ 5+ years in customer service or experience management
✔ Proven success leading and developing teams
Skills:
✔ Strong leadership presence and accountability
✔ Excellent problem-solving and communication abilities
✔ ERP experience (NetSuite preferred)
✔ Proficiency in Microsoft Office Suite, Salesforce
Why Join Us?
Competitive compensation ($100K-$130K)
A collaborative, people-first culture
Opportunities to innovate and lead process improvements
Direct impact on client relationships and team success
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to *******************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance”
Client Engagement Manager
Cupertino, CA jobs
Vendor Project Manager/Client Engagement Manager - R&D
A position is available for a Client Engagement Manager responsible for overseeing all aspects of consultant care at a technology client site in Silicon Valley. Responsibilities include onboarding/offboarding, performance management, project oversight, strategic planning, and consultant engagement. Help drive innovation, retention, and operational excellence in a fast-paced environment!
Position Overview:
The Client Engagement Manager is responsible for managing all aspects of client engagement and consultant care at client sites in Silicon Valley, with a focus on delivering superior service, driving operational excellence, and supporting strategic initiatives. This role requires strong leadership, organizational skills, and experience in the R&D industry to ensure successful project delivery and continuous improvement.
Leadership & Team Management
Lead and inspire cross-functional teams, fostering a culture of collaboration, accountability, and continuous improvement.
Mentor and guide consultants through onboarding, performance management, and career development.
Facilitate regular team meetings, orientations, and training sessions to ensure alignment and knowledge sharing.
Client Engagement & Relationship Management
Serve as the primary point of contact for client managers, ensuring clear communication and effective resolution of issues.
Manage onboarding and offboarding processes, including in-person and virtual welcomes, equipment setup, and site access.
Liaise with clients to address escalations and deliver work outlined in Statements of Work (SOW).
Project & Performance Management
Oversee project planning, execution, and delivery, ensuring milestones and client expectations are met.
Monitor supplier and consultant performance, providing regular status reports and visibility into project progress.
Operational Excellence & Organization
Create and maintain consultant trackers, playbooks, and documentation to support efficient operations.
Approve and monitor timecards, overtime, and time-off requests.
Organize consultant care activities, recognition programs, and social events (both in-person and virtual).
Strategic Planning
Collaborate with sales, operations, recruiting, and account management teams to support strategic initiatives and share insights from consultant interactions.
Facilitate training through Kforce Learning, with a focus on R&D best practices and innovation.
Document and analyze prevalent issues among consultants, driving process improvements and knowledge transfer within the client environment.
Collaborate with Kforce Consulting Solutions (KCS)/Delivery Performance (DP) to ensure services outlined in the SOW are delivered.
Work with team lead to deliver regular status updates to provide visibility into project progress.
Collaborate with clients and teams to find ways to improve efficiency and processes.
Background Requirements
Technology background with familiarity in software and hardware systems.
Demonstrated experience in hardware and product development lifecycle, from concept through design, prototyping, testing, and production.
Ability to translate technical requirements into business solutions and manage technical teams effectively.
Experience working in fast-paced, technology-driven environments with a focus on continuous improvement and efficiency.
Candidate must be able to be onsite 5 days a week in Silicon Valley
Private Client Relationship Manager II
New York, NY jobs
At Citizens, tailored advice, personalized experiences, and innovative ideas, products, and solutions, are central to helping clients navigate changing circumstances. In this role, you'll deepen relationships with your clients by collaborating with peers across banking, lending and investing, helping them with short- and long-term financial goals.
As part of the Core Banking Division, the primary objective of a Private Client Relationship Manager II will engage directly with our affluent and high-net-worth clients to exceed their expectations by thinking long term, always doing the next right thing, and collaborating with other colleagues. The Private Client Relationship Manager II, along with a Private Client Financial Advisor or High Net Worth Wealth Advisor, and Certified Financial Planners , create the Citizens Private Client team. They provide a tailored expertise to a defined book of affluent and high-net-worth clients. As part of this team, you will provide the banking and lending solutions necessary to help clients save and grow their assets in a tax-efficient way, manage debt effectively, secure their income to live the lifestyle they dream of, protect their family for life's ‘what-ifs' and prepare them to leave a legacy. Additionally, this discovery will identify opportunities to introduce the client to a Financial Advisor to broaden the relationship with investments to further expand the client's relationship across Citizens.
Provide initial outreach to facilitate needs analysis and identify opportunities with the goal of acquiring investment and lending relationships.
Utilizing experience and judgement analyze, interpret, and understand individual client profiles (internal and external data), trends and insights based on artificial intelligence
Cultivate relationships from initiating contact and conducting follow-up communications to create opportunities for referral/sales
Leverage Smart Lead data intelligence, in addition to information learned during discovery session(s) to effectively articulate “Why Citizens” through understanding the affluent client value proposition and being able to connect your interpretation and understanding of the client's needs to potential Citizens' solutions.
Build a comprehensive client profile, including documentation of client's short- and long-term goals, the client's current financial picture, as well as creating an initial gap analysis to identify potential opportunities for the client. Document all client engagements, activities, notes, and other important information utilizing the CRM tool
Transition prospects seamlessly from initial outreach to warm leads for partners
Introduce clients to appropriate colleagues across Citizens who will execute solutions to help the client meet their financial goals.
Expand and maintain relationships with internal business partners.
Continually build knowledge and capabilities within the industry segment and stay current with competitive trends
Required Experience
Excellent written and verbal communication skills
Experience in proactive outbound sales prospecting
Excellent time management and organizational skills
Ability to work in a collaborative team environment
Business development experience with a proven track record of identifying and transitioning high quality introductions
Relevant financial services experience preferred.
Familiarity with consumer lending solutions.
Familiarity with sales of banking products and services required.
Experience with investment product referrals and sales preferred.
Knowledgeable of regulatory requirements to ensure a sound control environment.
Qualifications, Education, Certifications and/or Other Professional Credentials
High School or GED; Bachelor's Degree in Business (5+ years wealth management, relationship management, private banking, or other relevant experience, with a proven track record of success)
Certification/license: SIE required, and at least one of the three following licenses required for application: Series 6 or 7 (7 preferred), 63 (or 66), and Life and Health Insurance Licenses
Safe Act - successful completion of the required background checks and obtaining a Unique Identifier from the NMLS
Pay Transparency
The salary range for this position is $98,000 - $120,000 per year, plus an opportunity to earn additional incentive earnings. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.
We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit **************************************
Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.
Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.
Why Work for UsAt Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth
Background Check
Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
Auto-ApplySenior Account Executive - Commercial Flooring
Saint Cloud, MN jobs
Senior Account Executive We are seeking a results-driven Senior Account Executive to join our dynamic sales team. The ideal candidate will be responsible for driving sales growth in the commercial flooring sector by developing and managing relationships with key clients. This position requires a deep understanding of territory sales strategies and construction sales processes to effectively meet client needs and achieve sales targets.
Key Responsibilities
Develop and maintain strong relationships with key clients in the commercial flooring industry.
Identify and pursue new business opportunities within the assigned territory.
Conduct market research to understand customer needs and preferences in the construction sector.
Prepare and deliver compelling sales presentations to prospective clients.
Negotiate contracts and close deals with clients to meet or exceed sales targets.
Collaborate with the marketing team to create promotional materials and campaigns that align with sales goals.
Provide exceptional customer service and support throughout the sales process to ensure client satisfaction.
Qualifications
Bachelor's degree in Business, Marketing, or a related field.
3+ years of sales experience, preferably in the commercial flooring or construction industry.
Proven track record of achieving sales targets and driving revenue growth.
Strong understanding of territory sales strategies and customer relationship management.
Excellent communication, negotiation, and interpersonal skills.
Ability to work independently and as part of a team in a fast-paced environment.
Benefits
Base Salary: $70K-$110K
OTE: 150K-250K
Medical
Vision
Dental
401K
Flexible schedule
Car allowance
Paid business expenses
Email Your Resume In Word To
Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also:
tim.mestrich@cybercoders.com
Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : TM9-1829662 -- in the email subject line for your application to be considered.***
Tim Mestrich - Executive Recruiter
For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa.
This job was first posted by CyberCoders on 11/14/2024 and applications will be accepted on an ongoing basis until the position is filled or closed.
CyberCoders is proud to be an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. Individuals needing special assistance or an accommodation while seeking employment can contact a member of our Human Resources team at Benefits@CyberCoders.com to make arrangements.
Customer Success Manager
Berkeley, CA jobs
Berkeley, CA | Full-Time | On-Site
Compensation: $100,000 - $130,000 per year
Key Responsibilities:
Lead and mentor a team to achieve performance, quality, and service goals.
Set clear expectations, provide regular feedback, and ensure accountability through coaching and evaluations.
Motivate, train, and develop team members to perform at their highest potential.
Oversee daily operations, including scheduling, workload distribution, and adherence to processes.
Foster open and consistent communication with clients, strengthening long-term partnerships.
Engage directly with clients via email, phone, and virtual platforms, managing escalations and complex service issues.
Monitor and assess team communications to ensure a high level of customer experience.
Collaborate with leadership to implement process improvements and drive team performance.
Communicate effectively across departments to support client needs and continuous improvement.
Qualifications:
Minimum 5 years of experience in a customer service or experience management role.
Proven ability to lead, coach, and hold a team accountable to defined performance standards.
Strong leadership presence with a focus on team development and consistent follow-through
Excellent problem-solving, decision-making, and interpersonal skills.
Experience with ERP systems preferred.
Exceptional written and verbal communication skills.
Search managed by: Carly Dilworth
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to:
***********************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance
Private Client Relationship Manager
Newtown, PA jobs
At Citizens, our mission is to help clients, colleagues and communities reach their potential. We do this through our distinguished client-centric culture, having a mindset of continuous improvement and always enhancing our capabilities. Citizens Private Client provides personalized, world class financial planning and advice to help clients achieve their financial goals. We do this through creating a culture of continuous coaching, professional development, and ongoing practice management support.
As a Citizens Private Client Relationship Manager (PCRM), you will engage directly with our affluent and high-net-worth clients to exceed their expectations by thinking long term, always doing the next right thing, and collaborating with other colleagues. PCRMs partner with Wealth Financial Advisors and Certified Financial Planners (CFPs), creating the Citizens Private Client team.
Primary responsibilities include
Acquire and onboard new affluent and high-net-worth clients into a Book of Business through outbound calling and in-branch or partner introductions.
Grow net deposits, investments, and lending balances by executing comprehensive discovery and financial planning conversations, understanding a client's financial goals, and presenting personalized strategies aligned with each client's objectives.
Deepen and retain client relationships through proactive outbound engagements based on life events, financial triggers, and other insights.
Provide exceptional, high-touch client experiences.
Engage Wealth Advisors and Certified Financial Planners to help clients reach their financial goals.
Partner with colleagues in other lines of business including Retail, Business Banking, Mortgage and Wealth to provide clients a seamless experience across Citizens.
Leverage Salesforce CRM to track activity.
Measures of Success include
Growth in net new investment assets in collaboration with Wealth Partners.
Growth in new deposits including checking, savings, and CD balances.
Growth in lending units and balances through mortgages, home equity lines, and securities-based lending.
Client satisfaction survey results.
Qualifications, Education, Certifications and/or Other Professional Credentials
Bachelor's degree (preferred).
3 - 5 years of banking, wealth management or other relevant equivalent experience.
Experience working with affluent and high net worth clients.
A minimum of two licenses required: SIE, Series 6, 7, 63, 65, or 66 licenses, and Life and Health, Accident Insurance Licenses. Additional licenses can be obtained within a specific timeline upon hire.
Demonstrated success in a client-centric, initiative-taking sales environment.
Experience establishing and maintaining relationships with clients and internal partners.
Knowledge of industry regulatory requirements to ensure a sound control environment.
Excellent written and verbal communication skills.
Compensation
Salary and opportunity to earn Incentive compensation.
Salary is commensurate with experience.
Hours & Work Schedule
Hours per Week: 40
Work Schedule: M-F; potential Saturday hours
Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.
Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.
Why Work for UsAt Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth
Background Check
Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
Auto-ApplyTechnical Customer Success Manager
Trenton, NJ jobs
Role
As a Technical Customer Success Manager, you will serve as a strategic partner to our customers, helping them unlock the full value of our platform. You'll own the customer experience end-to-end-guiding users through onboarding, driving adoption, and supporting long-term retention and growth. Success in this role requires combining deep construction scheduling expertise with excellent customer relationship skills.
This is a highly technical position that requires hands-on experience with CPM scheduling software and a solid understanding of construction project management workflows. You'll work closely with customers to refine their scheduling processes, lead pilot projects and proof-of-concepts (POCs) and offer strategic guidance on best practices.
You'll also collaborate closely with sales, product, and engineering teams, ensuring customer feedback directly informs product enhancements and new features.
Key Responsibilities
Customer Onboarding & Adoption: Lead hands-on onboarding sessions and ensure customers are set up for long-term success from day one.
Relationship Management: Build and maintain strong relationships with key stakeholders to promote engagement and retention.
Technical Training & Guidance: Provide expert support on construction scheduling best practices, especially for teams transitioning from tools like Oracle Primavera P6 or Microsoft Project.
Pilot & POC Leadership: Manage and support customer pilots and POCs, helping organizations evaluate and realize the platform's value.
Retention & Expansion: Identify upsell and cross-sell opportunities and partner with sales to drive account growth.
Customer Advocacy: Act as the customer's voice, communicating insights and feature requests to product and engineering.
Support & Troubleshooting: Assist customers with technical challenges and coordinate with internal teams to ensure fast resolution.
Data-Driven Oversight: Monitor customer usage and engagement data to proactively surface risks and opportunities for optimization.
What We're Looking For
5+ years of experience in construction project management (PM, Superintendent, or Project Engineer roles).
Deep knowledge of CPM scheduling and construction workflows.
Hands-on experience with CPM scheduling tools such as Oracle Primavera P6, Microsoft Project, or similar platforms.
Experience with data center construction (preferred).
Track record of driving customer satisfaction, retention, and account expansion.
Experience managing customer pilots and POCs.
Strong troubleshooting skills with the ability to provide clear, actionable technical solutions.
Bachelor's degree in Construction Management or Civil Engineering, or equivalent experience.
Excellent written and verbal communication skills with the ability to simplify complex concepts.
Strong relationship-building skills across both technical and non-technical audiences.
Ability to work independently in a remote environment while collaborating effectively with cross-functional teams.
Willingness to travel up to 30%.
Compensation
$125,000-$140,000 per year
Private Client Relationship Manager
Woburn, MA jobs
At Citizens, our mission is to help clients, colleagues and communities reach their potential. We do this through our distinguished client-centric culture, having a mindset of continuous improvement and always enhancing our capabilities. Citizens Private Client provides personalized, world class financial planning and advice to help clients achieve their financial goals. We do this through creating a culture of continuous coaching, professional development, and ongoing practice management support.
As a Citizens Private Client Relationship Manager (PCRM), you will engage directly with our affluent and high-net-worth clients to exceed their expectations by thinking long term, always doing the next right thing, and collaborating with other colleagues. PCRMs partner with Wealth Financial Advisors and Certified Financial Planners (CFPs), creating the Citizens Private Client team.
Primary responsibilities include
Acquire and onboard new affluent and high-net-worth clients into a Book of Business through outbound calling and in-branch or partner introductions.
Grow net deposits, investments, and lending balances by executing comprehensive discovery and financial planning conversations, understanding a client's financial goals, and presenting personalized strategies aligned with each client's objectives.
Deepen and retain client relationships through proactive outbound engagements based on life events, financial triggers, and other insights.
Provide exceptional, high-touch client experiences.
Engage Wealth Advisors and Certified Financial Planners to help clients reach their financial goals.
Partner with colleagues in other lines of business including Retail, Business Banking, Mortgage and Wealth to provide clients a seamless experience across Citizens.
Leverage Salesforce CRM to track activity.
Measures of Success include
Growth in net new investment assets in collaboration with Wealth Partners.
Growth in new deposits including checking, savings, and CD balances.
Growth in lending units and balances through mortgages, home equity lines, and securities-based lending.
Client satisfaction survey results.
Qualifications, Education, Certifications and/or Other Professional Credentials
Bachelor's degree (preferred).
3 - 5 years of banking, wealth management or other relevant equivalent experience.
Experience working with affluent and high net worth clients.
A minimum of two licenses required: SIE, Series 6, 7, 63, 65, or 66 licenses, and Life and Health, Accident Insurance Licenses. Additional licenses can be obtained within a specific timeline upon hire.
Demonstrated success in a client-centric, initiative-taking sales environment.
Experience establishing and maintaining relationships with clients and internal partners.
Knowledge of industry regulatory requirements to ensure a sound control environment.
Excellent written and verbal communication skills.
Hours & Work Schedule
Hours per Week: 40
Work Schedule: M-F; potential Saturday hours
Pay Transparency
The salary range for this position is $75,000 - $90,000 per year, plus an opportunity to earn additional incentive earnings. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.
We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit ***************************************
#LI-CITIZENS6
Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.
Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.
Why Work for UsAt Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth
Background Check
Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
Auto-ApplyPrivate Client Relationship Manager II
Naples, FL jobs
At Citizens, tailored advice, personalized experiences, and innovative ideas, products, and solutions, are central to helping clients navigate changing circumstances. In this role, you'll deepen relationships with your clients by collaborating with peers across banking, lending and investing, helping them with short- and long-term financial goals.
As part of the Core Banking Division, the primary objective of a Private Client Relationship Manager II will engage directly with our affluent and high-net-worth clients to exceed their expectations by thinking long term, always doing the next right thing, and collaborating with other colleagues. The Private Client Relationship Manager II, along with a Private Client Financial Advisor or High Net Worth Wealth Advisor, and Certified Financial Planners , create the Citizens Private Client team. They provide a tailored expertise to a defined book of affluent and high-net-worth clients. As part of this team, you will provide the banking and lending solutions necessary to help clients save and grow their assets in a tax-efficient way, manage debt effectively, secure their income to live the lifestyle they dream of, protect their family for life's ‘what-ifs' and prepare them to leave a legacy. Additionally, this discovery will identify opportunities to introduce the client to a Financial Advisor to broaden the relationship with investments to further expand the client's relationship across Citizens.
Provide initial outreach to facilitate needs analysis and identify opportunities with the goal of acquiring investment and lending relationships.
Utilizing experience and judgement analyze, interpret, and understand individual client profiles (internal and external data), trends and insights based on artificial intelligence
Cultivate relationships from initiating contact and conducting follow-up communications to create opportunities for referral/sales
Leverage Smart Lead data intelligence, in addition to information learned during discovery session(s) to effectively articulate “Why Citizens” through understanding the affluent client value proposition and being able to connect your interpretation and understanding of the client's needs to potential Citizens' solutions.
Build a comprehensive client profile, including documentation of client's short- and long-term goals, the client's current financial picture, as well as creating an initial gap analysis to identify potential opportunities for the client. Document all client engagements, activities, notes, and other important information utilizing the CRM tool
Transition prospects seamlessly from initial outreach to warm leads for partners
Introduce clients to appropriate colleagues across Citizens who will execute solutions to help the client meet their financial goals.
Expand and maintain relationships with internal business partners.
Continually build knowledge and capabilities within the industry segment and stay current with competitive trends
Required Experience
Excellent written and verbal communication skills
Experience in proactive outbound sales prospecting
Excellent time management and organizational skills
Ability to work in a collaborative team environment
Business development experience with a proven track record of identifying and transitioning high quality introductions
Relevant financial services experience preferred.
Familiarity with consumer lending solutions.
Familiarity with sales of banking products and services required.
Experience with investment product referrals and sales preferred.
Knowledgeable of regulatory requirements to ensure a sound control environment.
Qualifications, Education, Certifications and/or Other Professional Credentials
High School or GED; Bachelor's Degree in Business (5+ years wealth management, relationship management, private banking, or other relevant experience, with a proven track record of success)
Certification/license: SIE required, and at least one of the three following licenses required for application: Series 6 or 7 (7 preferred), 63 (or 66), and Life and Health Insurance Licenses
Safe Act - successful completion of the required background checks and obtaining a Unique Identifier from the NMLS
Compensation
Salary and opportunity to earn Incentive compensation.
Salary is commensurate with experience.
Hours & Work Schedule
Hours per Week: 40
Work Schedule: M-F; potential Saturday hours
#LI-CITIZENS6
Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.
Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.
Why Work for UsAt Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth
Background Check
Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
Auto-ApplySenior Account Executive - Commercial Flooring
Washington, DC jobs
Job Title: Sr. Account Executive Salary: $75K-110K Base, $125K+ Requirements: Knowledge of Commercial Flooring products, Territory Sales If you are a highly motivated sales professional with a background in commercial flooring, please apply immediately.
We are an industry leading and highly innovative high-performance flooring installation company with direct access to material manufacturers, proprietary performance management technology, and access to a variety of intellectual property that takes our services to the next level. Due to recent growth and demand for our services, we are in immediate need of hiring a Sr. Account Executive with a strong background in high performance commercial flooring applications.
If you're looking to join an industry leading company that produces an unmatched value across the country for both our customers and our employees, then apply immediately!
What You Will Be Doing
As a Sr. Account Executive, you will be responsible for growing our expanding portfolio of clients as well as working with our current network of existing clients. You will be working closely with the GM and SVP to develop sales goals, target market channels, cultivate relationships and consult with potential customers, provide solutions, and close the deal.
What You Need for this Position
At Least 3 Years Experience With The Following
Commercial flooring sales
Ability to appeal to and sell to end users, GC's, and A&D community
Knowledge of commercial flooring products (LVT, Plank, Epoxy, Resinous, etc.)
Ability to travel within given territory
What's In It for You
Base Salary: $75K-$110K
OTE: 125K+
Medical
Vision
Dental
401K
Flexible schedule
Car allowance
Paid business expenses
If you're interested in becoming part of a great team, please apply today, we are actively interviewing!
Benefits
Salary range: $75K-$110K
Total OTE: $125K+
Medical
Vision
Dental
401K
Flexible schedule
Car allowance
Paid business expenses
Email Your Resume In Word To
Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also:
tim.mestrich@cybercoders.com
Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : TM9-1802019 -- in the email subject line for your application to be considered.***
Tim Mestrich - Executive Recruiter
For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa.
This job was first posted by CyberCoders on 05/14/2024 and applications will be accepted on an ongoing basis until the position is filled or closed.
CyberCoders is proud to be an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. Individuals needing special assistance or an accommodation while seeking employment can contact a member of our Human Resources team at Benefits@CyberCoders.com to make arrangements.
Sr. Account Executive - Commercial Flooring
San Francisco, CA jobs
Job Title: Sr Account Executive Salary: Base Salary: $70K-$110K, Total OTE: $125K-$250K Requirements: At least 3 years experience in commercial flooring sales, Territory Sales
We are one of the Largest Commercial Flooring Companies in North America, specializing in full service installation of commercial, hospitality, medical, and higher education clients. We are a dedicated and trusted resource when it comes to full-scale flooring projects of all kinds (carpet, wood, tile, resilient, etc). Our mission is to consistently provide our customers with superior value through quality execution, service, and leadership.
If you are interested in joining a well-trusted industry leader with 40+ years of experience that pushes the envelope in the Flooring Industry and cares about providing a great working environment for its employees, then apply immediately!
What You Will Be Doing
As an Account Executive, you will be responsible for growing our expanding portfolio of clients as well as working with our current network of existing clients. You will be working closely with the GM and SVP to develop sales goals, target market channels, cultivate relationships and consult with potential customers, provide solutions, and close the deal.
What You Need for this Position
At least 3 years of experience in turnkey commercial/industrial flooring or construction sales
Outside B2B sales experience
Construction experience preferred
Knowledge of various flooring products such as epoxy, ceramic, carpeting, hardwood, etc.
Account Management
What's In It for You
Salary range: $70K-$110K
Total OTE: $125K-$250K
Medical
Vision
Dental
401K
Flexible schedule
Car allowance
Paid business expenses
Benefits
Salary range: $70K-$110K
Total OTE: $125K-$250K
Medical
Vision
Dental
401K
Flexible schedule
Car allowance
Paid business expenses
Email Your Resume In Word To
Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also:
allyson.cronanshields@cybercoders.com
Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : TM9-1731286 -- in the email subject line for your application to be considered.***
Allyson Cronan Shields - VP of Recruiting & Strategic Projects
For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa.
CyberCoders will consider for Employment in the City of Los Angeles qualified Applicants with Criminal Histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box) Ordinance.
This job was first posted by CyberCoders on 03/07/2023 and applications will be accepted on an ongoing basis until the position is filled or closed.
CyberCoders is proud to be an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. Individuals needing special assistance or an accommodation while seeking employment can contact a member of our Human Resources team at Benefits@CyberCoders.com to make arrangements.
Donor Relations Manager
Lombard, IL jobs
Donor Relations Manager (Contract-to-Hire, W2)
Duration: Contract-to-Hire
Target Start: ASAP
Type: W2 Contract
Hours: Full-Time
We're hiring a Donor Relations Manager to lead donor engagement and fundraising initiatives for a mission-driven organization. This role is ideal for someone who thrives in a fast-paced, collaborative environment, understands donor development strategy, and is ready to make an impact beyond administrative support.
Key Responsibilities
Own and implement donor relations strategies to expand individual giving and sustain long-term relationships.
Track donor activities and maintain accurate data for reporting and compliance.
Support unrestricted fundraising goals through proactive outreach and compelling storytelling.
Collaborate with development leadership and cross-functional teams to align donor strategies.
Partner with communications to execute email and social media campaigns for donor engagement.
Requirements
4-5+ years of experience in donor relations, fundraising, or development.
Strong communication and relationship-building skills; comfortable asking for support.
Ability to thrive in a fast-paced, agile environment serving diverse communities.
Familiarity with donor management tools
Team-oriented mindset with flexibility and adaptability.
Preferred Attributes
Outgoing and proactive communicator who can participate in senior staff and communications meetings.
Passion for mission-driven work and ability to craft compelling donor stories.
Experience with planned giving and donor pipeline development.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to: ***********************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.
Private Client Relationship Manager
Phoenixville, PA jobs
At Citizens, our mission is to help clients, colleagues and communities reach their potential. We do this through our distinguished client-centric culture, having a mindset of continuous improvement and always enhancing our capabilities. Citizens Private Client provides personalized, world class financial planning and advice to help clients achieve their financial goals. We do this through creating a culture of continuous coaching, professional development, and ongoing practice management support.
As a Citizens Private Client Relationship Manager (PCRM), you will engage directly with our affluent and high-net-worth clients to exceed their expectations by thinking long term, always doing the next right thing, and collaborating with other colleagues. PCRMs partner with Wealth Financial Advisors and Certified Financial Planners (CFPs), creating the Citizens Private Client team.
Primary responsibilities include
Acquire and onboard new affluent and high-net-worth clients into a Book of Business through outbound calling and in-branch or partner introductions.
Grow net deposits, investments, and lending balances by executing comprehensive discovery and financial planning conversations, understanding a client's financial goals, and presenting personalized strategies aligned with each client's objectives.
Deepen and retain client relationships through proactive outbound engagements based on life events, financial triggers, and other insights.
Provide exceptional, high-touch client experiences.
Engage Wealth Advisors and Certified Financial Planners to help clients reach their financial goals.
Partner with colleagues in other lines of business including Retail, Business Banking, Mortgage and Wealth to provide clients a seamless experience across Citizens.
Leverage Salesforce CRM to track activity.
Measures of Success include
Growth in net new investment assets in collaboration with Wealth Partners.
Growth in new deposits including checking, savings, and CD balances.
Growth in lending units and balances through mortgages, home equity lines, and securities-based lending.
Client satisfaction survey results.
Qualifications, Education, Certifications and/or Other Professional Credentials
Bachelor's degree (preferred).
3 - 5 years of banking, wealth management or other relevant equivalent experience.
Experience working with affluent and high net worth clients.
A minimum of two licenses required: SIE, Series 6, 7, 63, 65, or 66 licenses, and Life and Health, Accident Insurance Licenses. Additional licenses can be obtained within a specific timeline upon hire.
Demonstrated success in a client-centric, initiative-taking sales environment.
Experience establishing and maintaining relationships with clients and internal partners.
Knowledge of industry regulatory requirements to ensure a sound control environment.
Excellent written and verbal communication skills.
Compensation
Salary and opportunity to earn Incentive compensation.
Salary is commensurate with experience.
Hours & Work Schedule
Hours per Week: 40
Work Schedule: M-F; potential Saturday hours
Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.
Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.
Why Work for UsAt Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth
Background Check
Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
Auto-ApplySenior Account Executive - Commercial Flooring
Orlando, FL jobs
Job Title: Senior Account Executive Salary: Base Salary: $70K-$110K, Total OTE: $150K-$250K Requirements: At least 3 years experience in commercial flooring or construction sales We are one of the Largest Commercial Flooring Companies in North America, specializing in full service installation of commercial, hospitality, medical, and higher education clients. We are a dedicated and trusted resource when it comes to full-scale flooring projects of all kinds (carpet, wood, tile, resilient, etc). Our mission is to consistently provide our customers with superior value through quality execution, service, and leadership.
If you are interested in joining a well-trusted industry leader that pushes the envelope in the Flooring Industry and cares about providing a great working environment for its employees, then apply immediately!
What You Will Be Doing
As an Account Executive, you will be responsible for growing our expanding portfolio of clients as well as working with our current network of existing clients. You will be working closely with the GM and SVP to develop sales goals, target market channels, cultivate relationships and consult with potential customers, provide solutions, and close the deal.
What You Need for this Position
At least 3 years of experience in commercial or industrial flooring sales
Outside B2B sales experience
Construction experience preferred
Knowledge of various flooring products such as epoxy, polished concrete, carpeting, hardwood, etc.
Account Management
What's In It for You
Salary range: $70K-$110K
Total OTE: $150K-$250K
Medical
Vision
Dental
401K
Flexible schedule
Car allowance
Paid business expenses
So, if you are an Account Executive with Commercial Flooring experience, please apply today!
Benefits
Base Salary: $70K-$110K
OTE: 150K-250K
Medical
Vision
Dental
401K
Flexible schedule
Car allowance
Paid business expenses
Email Your Resume In Word To
Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also:
tim.mestrich@cybercoders.com
Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : TM9-1812694 -- in the email subject line for your application to be considered.***
Tim Mestrich - Executive Recruiter
For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa.
This job was first posted by CyberCoders on 07/29/2024 and applications will be accepted on an ongoing basis until the position is filled or closed.
CyberCoders is proud to be an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. Individuals needing special assistance or an accommodation while seeking employment can contact a member of our Human Resources team at Benefits@CyberCoders.com to make arrangements.
Account Manager
Hayward, CA jobs
Job Title: Account Manager
Industry: Commercial Landscaping Services
Pay: $68,000 - $90,000 (depending on experience)
About Our Client:
Addison Group is hiring on behalf of our client, a leading commercial landscaping services company that provides design, development, maintenance, and enhancement solutions for a variety of clients. They pride themselves on delivering high-quality service and maintaining long-term client relationships.
Job Description:
We are seeking a hands-on Account Manager to serve as the primary contact for client accounts. This role focuses on relationship building, overseeing field operations, and ensuring the delivery of high-quality landscaping services. You'll drive client satisfaction, retention, and revenue growth while supporting and coaching field teams.
Key Responsibilities:
Serve as the main point of contact for assigned client accounts.
Conduct regular site visits to monitor service quality and client satisfaction.
Identify opportunities for enhancement projects and develop proposals.
Resolve client issues and address concerns proactively.
Partner with Operations and Branch leadership to ensure service expectations are met.
Monitor account renewals, financial performance, and profitability.
Support hiring, training, and coaching of field crews.
Ensure compliance with all safety regulations and branch policies.
Maintain accurate records in CRM systems and assist with administrative reporting.
Qualifications:
3+ years of experience in customer service, account management, or leadership specifically within the landscaping industry.
Associate's degree in business or related field, or equivalent work experience.
Strong client relationship management and communication skills.
Proven ability to lead, coach, and develop teams.
Proficiency with MS Office and CRM systems.
Valid driver's license
Background and MVR checks required
Additional Details:
Reports To: Branch Manager
Type: Full-time, On-site
Schedule: 40 hours/week, standard business hours
Start Date: Typically within 2-3 weeks of 1st interview
Interview Process: 1st on-site with Branch Manager; 2nd virtual panel with leadership team
Perks:
Company vehicle option (fuel and insurance covered; $45/week deduction for personal use)
Opportunity to manage and grow accounts within a leading landscaping organization
Direct impact on client satisfaction and branch success
Benefits (401k, Medical, Dental, Vision):
PTO / Paid Time Off
Health, Dental, and Vision coverage
401(k) retirement plan
Employee stock purchase plan
Health & wellness programs
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
Account Manager
Pleasanton, CA jobs
Job Title: Account Manager
Industry: Landscaping / Commercial Services
Pay: $70,000 - $80,000
About Our Client:
Addison Group is hiring on behalf of our client, a leading commercial landscaping services company that provides design, development, maintenance, and enhancement solutions for a variety of clients. They pride themselves on delivering high-quality service and maintaining long-term client relationships.
Job Description:
We are seeking a hands-on Account Manager to serve as the primary contact for client accounts. This role focuses on relationship building, overseeing field operations, and ensuring the delivery of high-quality landscaping services. You'll drive client satisfaction, retention, and revenue growth while supporting and coaching field teams.
Key Responsibilities:
Serve as the main point of contact for assigned client accounts.
Conduct regular site visits to monitor service quality and client satisfaction.
Identify opportunities for enhancement projects and develop proposals.
Resolve client issues and address concerns proactively.
Partner with Operations and Branch leadership to ensure service expectations are met.
Monitor account renewals, financial performance, and profitability.
Support hiring, training, and coaching of field crews.
Ensure compliance with all safety regulations and branch policies.
Maintain accurate records in CRM systems and assist with administrative reporting.
Qualifications:
3+ years of experience in customer service, account management, or leadership, preferably in landscaping or a related service industry.
Associate's degree in business or related field, or equivalent work experience.
Strong client relationship management and communication skills.
Proven ability to lead, coach, and develop teams.
Proficiency with MS Office and CRM systems.
Valid driver's license
Background and MVR checks required
Additional Details:
Reports To: Branch Manager
Type: Full-time, On-site
Schedule: 40 hours/week, standard business hours
Start Date: Typically within 2-3 weeks of 1st interview
Interview Process: 1st on-site with Branch Manager; 2nd virtual panel with leadership team
Perks:
Company vehicle option (fuel and insurance covered; $45/week deduction for personal use)
Opportunity to manage and grow accounts within a leading landscaping organization
Direct impact on client satisfaction and branch success
Benefits (401k, Medical, Dental, Vision):
PTO / Paid Time Off
Health, Dental, and Vision coverage
401(k) retirement plan
Employee stock purchase plan
Health & wellness programs
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request
B2B Territory Sales/Account Manager (Individual Contributor)
Poway, CA jobs
Direct Hire San Diego, CA The Territory Sales Manager is an individual contributor and responsible for new business development and improving customer and potential customer relationships. This position is B2B outside sales; duties shall be away from the office to solicit to clients.
Requirements -
At least 5 years of recent experience in a B2B Sales role - 50% new business development, 50% Account Management
Experience with outside sales, travelling to existing clients and meeting with prospect clients to grow the business
Experience working with a CRM
Experience being held to KPIs and being held accountable to sales goals
Experience selling tangible items and comes from an industry like: Manufacturing
, Industrial, HVAC, etc.
Estimated Min Rate: $57400.00
Estimated Max Rate: $100000.00
What's In It for You?
We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh's network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh's extensive talent community that will provide you with access to Yoh's vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include:
Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week)
Health Savings Account (HSA) (for employees working 20+ hours per week)
Life & Disability Insurance (for employees working 20+ hours per week)
MetLife Voluntary Benefits
Employee Assistance Program (EAP)
401K Retirement Savings Plan
Direct Deposit & weekly epayroll
Referral Bonus Programs
Certification and training opportunities
Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.
Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Visit ************************************************ to contact us if you are an individual with a disability and require accommodation in the application process.
For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.
Personal Insurance Account Manager
Newark, DE jobs
Our Client in Newark, DE is seeking a Personal Insurance Account Manager to join their team! This is a Full-Time, Temp to Hire position starting at $45,000 per year. This is an in-office position with the potential to become Hybrid once fully trained.
Overview:
The Personal Insurance Account Manager acts as a liaison between clients and insurance carriers, ensuring exceptional service and accurate policy management. This role involves handling day-to-day client needs, managing renewals, assisting with claims, and identifying opportunities for cross-selling additional products.
Key Responsibilities
Respond to client inquiries, process policy changes (e.g., address updates, vehicle additions), and resolve coverage questions.
Build and maintain strong client relationships to ensure satisfaction and retention.
Manage new business, assist with policy renewals, and identify opportunities to cross-sell additional products.
Obtain quotes from carriers, prepare proposals, process applications, and maintain accurate documentation in the agency management system.
Guide clients through the claims process, gather necessary documentation, and ensure timely communication.
Essential Skills & Qualifications
Strong communication and interpersonal skills.
Proficiency with insurance agency management systems and carrier rating software.
Knowledge of insurance forms, coverage options, and industry standards.
Excellent organizational skills and attention to detail.
Ability to manage multiple priorities effectively.
Insurance agent license required (or ability to obtain may be considered for the right candidate).
If you are interested in signing up with J & J Staffing Resources today, please copy and paste the link below into your web browser to get started.
https://hrcenter.ontempworks.com/en/JJStaff
BD & Marketing Sectors & Clients Manager - Energy & Natural Resources
Client account manager job at DLA Piper
DLA Piper is, at its core, bold, exceptional, collaborative and supportive. Our people are the backbone, heart and soul of our firm. Wherever you are in your professional journey, DLA Piper is a place you can engage in meaningful work and grow your career. Let's see what we can achieve. Together.
Summary
The Sectors & Clients Energy and Natural Resources Manager plays a key leadership role driving strategic growth initiatives. This role is ideal for a mid-level professional who will collaborate closely with sector and practice leadership, lawyers, and firmwide BD colleagues to identify, develop and pursue client growth opportunities, deepen client relationships, and proactively drive go-to-market strategies that result in measurable revenue growth. The Sectors & Clients Manager brings a business development-first mindset and experience in a professional services environment. This individual helps lead cross-functional collaboration, drive internal stakeholder engagement, and provide hands-on execution support for strategic pursuits, client targeting, campaigns, and key account growth plans.
Location
This position can sit in our Washington DC, Atlanta, Austin, Baltimore, Boston, Tampa, Chicago, Dallas, Houston, Los Angeles, Miami, Minneapolis, Northern Virginia, Philadelphia, Phoenix, Raleigh, San Diego, Seattle, Short Hills, or Wilmington office and offers a hybrid work schedule.
Responsibilities
* Work with Sectors & Clients Senior Manager to develop and help drive sector specific annual strategic plans focused on growth in partnership with sector leadership.
* Assist with the identification and development of new business opportunities and manage pipeline.
* Drive cross-practice and cross-sector collaboration around emerging and key issues/trends for the sector.
* Identify and pursue client targeting initiatives.
* Develop thought leadership and content-driven marketing campaigns that showcase the firm's deep understanding of industry trends and priorities.
* Partner with Pursuits and Pricing team members and Sectors & Clients Senior Manager to shape strategic RFP responses and win themes.
* Build and maintain sector specific and client marketing materials, website content, and pitch materials.
* Use data and analytics tools to monitor growth, prioritize targets, and assess ROI.
* Utilize AI-driven BD tools to enhance efficiency and automation.
* Scope, plan and execute high-impact sector events, roadshows, webinars, and conference sponsorships, aligned with BD objectives.
* Collaborate with Communications team to amplify sector presence across media, directories, awards, and digital channels.
* Develop client-specific playbooks, strategic account plans, and dashboards for key targets of the sector and keep track of client revenue growth.
* Assist in the onboarding and integration of lateral hires within the sector with a strong emphasis on client and relevant partner introductions focusing on cross-sell strategy.
* Supervise and mentor team members where applicable, fostering a high-performing, client-centric culture.
* Advise and manage the sector marketing budget with Sectors & Clients Senior Manager, ensuring alignment with firm priorities and ROI.
* Proactively report on sector trends and insights gathered from key marketing efforts, pitches and initiatives.
* Leverage Market and Business Intelligence team for staying abreast of sector related opportunities and trends.
* Monitor industry news and developments to share relevant client and sector insights with key stakeholders.
Desired Skills
This multifaceted position requires a unique blend of legal knowledge, business acumen, and exceptional coaching and interpersonal skills. Solid understanding of the legal industry, including different practice areas and the overall legal process. Exceptional communication and interpersonal skills, with the ability to build rapport and trust with clients and internal stakeholders. Strong business acumen, with the ability to identify and pursue business development opportunities. Excellent organizational skills and attention to detail, capable of managing multiple client accounts simultaneously. Proficient in using customer relationship management (CRM) systems and other relevant software tools. Ability to adapt to changing priorities, work under pressure, and meet deadlines. Professional demeanor, maintaining confidentiality and handling sensitive client information with discretion.
Minimum Education
* High School or GED
Preferred Education
* Bachelor's Degree in Communication, Marketing, Journalism or similar field.
Minimum Years of Experience
* 6 years' Marketing/business development support experience, preferably in the professional services industry.
Preferred Experience
* Familiarity with Energy and Resources Sector and/or Sustainability.
Essential Job Expectations
While the specific job requirements of a DLA Piper position may vary depending upon scope of the job and area of specialty, there are certain universal requirements that are expected of all DLA Piper employees, which include but are not limited to:
* Effectively communicate, verbally and in writing, with clients, lawyers, business professionals, and third parties.
* Produce deliverables, answer phone calls, and reply to correspondence in an efficient and responsive manner.
* Provide timely, accurate, and quality work product.
* Successfully meet deadlines, expectations, and perform work duties as required.
* Foster positive work relationships.
* Comply with all firm policies and practices.
* Engage in both physical and sedentary activity, such as (a) working at a computer for extended periods of time, including on-screen reading and typing; (b) participating in digital/virtual conference calls; (c) participating in meetings as needed.
* Ability to work under pressure and manage competing demands in a fast-paced environment.
* Perform all other duties, tasks or projects as assigned.
Our employees are expected to embrace and uphold our firm values as a part of our DLA Piper culture. We are committed to excellence in how we represent our clients and develop our people.
Physical Demands
Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
Work Environment
The individual selected for this position may have the opportunity for a hybrid work arrangement comprised of remote and in-office work, the requirement for which will be determined in coordination with the hiring manager or supervisor and may be modified in the firm's discretion in the future.
Disclaimer
The purpose of this is to provide a concise statement of the work elements and to organize and present the information in a standardized way. It is not intended to describe all the elements of the work that may be performed by every individual in this classification, nor should it serve as the sole criteria for personnel decisions and actions. The job duties, requirements, and expectations for this position may be modified at the Firm's discretion at any time. This job description does not change the at-will nature of employment.
Application Process
Applicants must apply directly online instead of sending application materials via email.
Accommodation
Reasonable accommodations may be made upon request to permit individuals with a disability to perform the essential functions and responsibilities of the position or to participate in the job selection process. If you have a request for an accommodation during the application process, please contact ***********************.
Agency applications will not be considered.
No immigration sponsorship is available for this position.
The firm's expected hiring range for this position is $116,199 - $161,299 per year depending on the candidate's geographic market location.
The compensation offered for employment will also be dependent on other factors including the candidate's experience, skills, educational and professional background, and overall qualifications. We offer a comprehensive package of benefits including medical/dental/vision insurance, and 401(k).
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DLA Piper is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Job applicant poster viewing center.
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