DMI Technology jobs - 34 jobs

About DMI DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at ************* About the Opportunity DMI, LLC is seeking a Deputy Program Manager to join us. As the Lead Program Manager, you will provide overall program leadership and serve as the primary interface with Government stakeholders. Ensures performance, compliance, and successful delivery across all task areas in alignment with DISA's mission. Duties and Responsibilities: * Assist the Lead Program Manager in contract execution and performance oversight.• Supervise task leads, ensuring staff performance and SLA adherence.• Manage issue escalation, problem resolution, and customer communications in PM's absence.• Oversee training and performance evaluation of staff across task areas.• Support PMO in quality control, risk mitigation, and reporting activities Qualifications Education and Years of Experience: Bachelor's Degree, preferred degree is in an IT-related field Experience: * Demonstrated experience as a program manager (preferred minimum of five years of experience). * Demonstrated ability for oral and written communication, preferred this ability was with the highest levels of management * Demonstrated excellence in planning, directing, and managing SD or sales efforts in a similar-sized services organization to JSP. * Demonstrated successful management and supervision of employees of various labor categories and skills in efforts similar in size and scope as referenced in this PWS. * Knowledge of industry accepted standards and best practices related to Service Desks's mission. * Demonstrated experience in a DOD IT environment. * Experience managing performance-based contracts and/or task orders and knowledge of the FAR. * Knowledge of industry accepted standards and best practices related to Information Management operations, and with ITSM best practices. Clearance Requirements: TS/SCI Min Citizenship Status Required: Must be a U.S. Citizen Physical Requirements: There are no physical requirements for this position. Location: McLean, VA Working at DMI DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together: * Do What's Right - We lead with honesty and integrity. * Own the Outcome - We take responsibility and deliver. * Deliver for Our Customers - We are relentless about delivering value. * Think Bold, Act Smart - We innovate with purpose. * Win Together - We collaborate and celebrate our success. These values aren't just ideals-they show up in how we support every part of your well-being: * Convenience/Concierge - Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier. * Development - Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive. * Financial - Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future. * Recognition - Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements. * Wellness - Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health. DMI values employees for their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together. * No Agencies Please * Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.

About DMI DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at ************** About the Opportunity DMI, LLC is seeking a dedicated and experienced Service Desk Level II to manage Tier 1 support operations for a federal government client in Arlington, VA. Duties and Responsibilities: * Lead and manage the client's Tier 1 Service Desk team to meet established Service Level Agreements (SLAs) and performance metrics. * Mentor Technical Service Representatives, providing guidance on delivering high-quality technical support and customer service. * Ensure proper staffing coverage and adjust schedules as needed to maintain operational efficiency and SLA compliance. * Monitor and report on deskside support incidents and service requests, ensuring timely and accurate ticket resolution. * Establish and promote industry best practices, ensuring compliance with internal policies and client standards. * Create, analyze, and present performance metrics, trend reports, and service improvement recommendations to management. * Support business development and proposal efforts by contributing technical insight and leadership experience. * Drive the development and implementation of training programs for onboarding and continuous learning of support staff. Qualifications Education & Experience Requirements: * Bachelor's degree in Computer Science, Information Systems, or a related discipline. * 5+ years of experience in an IT service desk or technical support management role. * Experience managing a support team of 10 or more personnel in a high-demand environment. * Demonstrated ability to implement service improvement initiatives and training programs. Required Skills & Certifications: * Proven leadership and team-building skills within an IT support environment. * Expertise in ITIL-based service design and operations management. * Strong customer service orientation and experience managing client-facing support functions. * Excellent written and verbal communication skills, with experience presenting to senior stakeholders, including government officials. * ITIL v3 or v4 Foundations certification. * HDI certification (or equivalent service desk leadership certification). Preferred Skills: * Experience supporting federal government environments. * Must be able to work flexible shifts, including nights and weekends, as needed. * Ability to obtain a security clearance Additional Requirements: Successful completion of a Public Trust background investigation and/or a Public Trust clearance. Min Citizenship Status Required: US Citizen Physical Requirements: No Physical requirement needed for this position. Location: Arlington, VA #LI-MP1 Working at DMI DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together: * Do What's Right - We lead with honesty and integrity. * Own the Outcome - We take responsibility and deliver. * Deliver for Our Customers - We are relentless about delivering value. * Think Bold, Act Smart - We innovate with purpose. * Win Together - We collaborate and celebrate our success. These values aren't just ideals-they show up in how we support every part of your well-being: * Convenience/Concierge - Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier. * Development - Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive. * Financial - Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future. * Recognition - Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements. * Wellness - Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health. DMI values employees for their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together. * No Agencies Please * Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.

About DMI DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at ************* About the Opportunity Digital Management, LLC (DMI) is seeking a full-time Senior Specialist to support its Federal Subcontracts team. This candidate will ensure the procurement of suitable supplies, services, and equipment in a timely and cost-efficient manner. The candidate will ensure that such procurements fall within the requirements and limitations defined by the applicable authorization. This candidate will also be responsible for tracking bid/quotations, no bids, follow-ups, procurement opportunity research, supplier and customer research, communication with organization's suppliers and customers, order entry and acknowledgements, and routine contract follow-ups including nearly and overdue status. The individual holding this position works under the supervision and guidance of the Senior Director of Subcontracts and Managed Services, and functions as a liaison between DMI's internal project management teams, subcontractors, sources of supply, and sales representatives. Judgment, initiative, and resourcefulness are required in making decisions regarding the quality and cost of products required. Duties and Responsibilities: * Obtain Quotes from vendors for purchases under $100K. * Produce, receive, track, and evaluate quotations and bids for required products. * Negotiate with suppliers to obtain COTS products at the best quantity/cost. * Prepare purchase orders and changes for required products. * Purchase material and services via the Procurement P-Card and maintain and reconcile the Procurement Log monthly and provide to AP for payment. * Maintain communication with suppliers during the course of procurement action to ensure timely delivery in compliance with the requirements of the procurement document. * Update and maintain the Reps and Certs database. * Update and maintain the Insurance Certificates database. * File and maintain all procurement files. * Timely response to all formal customer and subcontractor/vendor inquiries and issues. * Verbal and written communications must be timely and of consistently high quality in content, style and clarity. * Perform complex data entry in various systems with a high level of accuracy. * Assist in any projects with minimal errors in deadline-driven environment. * Respond effectively to changing workloads and priorities. * Preparation and Negotiation of Non-Disclosure Agreements and Teaming Agreements. * Maintains subcontract files/documentation in accordance with company policy, FAR, DFARS and other regulations. * Coordinates contract close-out efforts with subcontractors. * May perform other duties as assigned. Qualifications Skills/Certification: * BA/BS Degree in Business or an associated discipline or equivalent experience preferred, but AS/AA acceptable with appropriate experience in Federal Subcontracting. * A minimum of five years' experience in purchasing materials and subcontract administration. * Ability to understand and follow instructions precisely, effective interpersonal skills, computer education and/or experience, effective communication skills in both verbal and written form. * Working knowledge of Federal Procurement (Knowledge of CPSR a plus). * Working knowledge of FARs and DFARs. * Knowledge of sources for supplies and electronic components (national and local). * Experience working in a CPSR Approved Purchasing System Environment * Experience with Microsoft Word, Excel, Outlook, SharePoint, and MS Teams required * Experience with Deltek Costpoint required * Ability to use independent judgment and creativity to address and resolve issues * Experienced negotiator * Must be able to maintain high level of confidentiality and professionalism * Strong organizational skills and attention to detail * Experience with working remotely and maintaining strong communication within team and customer base Physical Requirement(s): No Physical requirement needed for this position. Minimum Citizenship Status: US Citizen Location: Work from home Working at DMI DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together: * Do What's Right - We lead with honesty and integrity. * Own the Outcome - We take responsibility and deliver. * Deliver for Our Customers - We are relentless about delivering value. * Think Bold, Act Smart - We innovate with purpose. * Win Together - We collaborate and celebrate our success. These values aren't just ideals-they show up in how we support every part of your well-being: * Convenience/Concierge - Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier. * Development - Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive. * Financial - Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future. * Recognition - Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements. * Wellness - Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health. DMI values employees for their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together. * No Agencies Please * Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.

About DMI DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at ************* About the Opportunity DMI, LLC is seeking a Technical Writer to join us. The Documentation Specialist (Journeyman) supports the development, maintenance, and management of technical and operational documentation across the DISA J6 IT Services Program. This role ensures that all documentation is accurate, up-to-date, and compliant with DoD standards, supporting knowledge management, process improvement, and audit readiness. Duties and Responsibilities: * Develop, edit, and maintain Standard Operating Procedures (SOPs), Work Instructions (WIs), user guides, training materials, and technical documentation. * Collaborate with engineers, technicians, and program managers to gather and validate content. * Ensure documentation aligns with DoD formatting, accessibility (Section 508), and security classification guidelines. * Maintain version control and document repositories (e.g., SharePoint, ServiceNow Knowledge Base). * Support the creation of deliverables such as reports, briefings, and status updates. * Assist in the preparation of documentation for audits, inspections, and compliance reviews. * Track and update documentation in response to changes in systems, processes, or policies. * Provide support for knowledge management initiatives, including tagging and indexing content for searchability. * Respond to documentation requests from internal teams and government stakeholders. Qualifications Required Skills/Certifications: * Clearance: Active DoD Secret (TS/SCI preferred) * Education: Associate's or Bachelor's degree in English, Communications, Information Technology, or a related field. * Experience: 2-5 years of experience in technical writing, documentation, or knowledge management in a DoD or IT environment. * Skills: * Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel), Adobe Acrobat, and SharePoint. * Familiarity with ITIL, PMBOK, or CMMI frameworks (preferred). * Strong attention to detail and ability to translate technical information into clear, user-friendly content. * Excellent organizational and communication skills. * Certifications: ITIL Foundation or CompTIA certifications (preferred but not required). Min Citizenship Status Required: Must be a U.S. Citizen Physical Requirements: There are no physical requirements for this position. Location: McLean, VA Working at DMI DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together: * Do What's Right - We lead with honesty and integrity. * Own the Outcome - We take responsibility and deliver. * Deliver for Our Customers - We are relentless about delivering value. * Think Bold, Act Smart - We innovate with purpose. * Win Together - We collaborate and celebrate our success. These values aren't just ideals-they show up in how we support every part of your well-being: * Convenience/Concierge - Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier. * Development - Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive. * Financial - Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future. * Recognition - Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements. * Wellness - Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health. DMI values employees for their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together. * No Agencies Please * Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.

About DMI DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at ************* About the Opportunity DMI is looking for a Service Desk Quality Analyst to support a federal customer in the DC Metro area. Duties and Responsibilities: * Manage a Quality Assurance Program to ensure the Service Desk is delivering quality support. * Ability to review tickets, recorded calls, and coach. * Preferred experience with ServiceNow and Genesys. * Identify trends and create clear actionable plans to effectively improve quality of service. * Oversee Quality Assurance activities and track performance against customer requirements. * Provide oversight for health of tickets and hold agents accountable. * Review tickets and performance metrics to implement corrective action as necessary. * Manage operational reports and make Service Desk quality improvement recommendations. * Identify and assess quality issues, determine root cause, and communicate appropriately to management and customers. * Partner with Human Resource to achieve recruiting and staffing levels to meet demands, develop employee retention strategies, and assist in employee training and development. * Continually improve the quality and cost effectiveness of IT services. * Address IT service performance that is not meeting expectations. * Incident, Call Interaction, E-mail/Chat, and KPI monitoring. * Develop and manage a structured training plan for all service desk staff. * Maintain constant flow of communication to all sites, management, and customers. * Ability to work in a distributed and cross functional team environment. Qualifications Education and Years of Experience: * Bachelor's degree from an accredited college/university in Computer Science or Engineering or a minimum eight year's equivalent work experience in a fast-paced Service Desk environment. Required and Desired Skills/Certifications: * ServiceNow Certification and ITIL Certification is preferred. * Experience performing quality assurance responsibilities in support of ServiceNow. * Experience initiating continuous process improvement by analyzing performance reports to identify trends and patterns that may interfere with achieving goals. Additional Requirements: Successful completion of a Public Trust background investigation and/or a Public Trust clearance. Min Citizenship Status Required: Must be a U.S. Citizen Physical Requirements: No physical requirement is needed for this position. Location:Arlington,Virginia Working at DMI DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together: * Do What's Right - We lead with honesty and integrity. * Own the Outcome - We take responsibility and deliver. * Deliver for Our Customers - We are relentless about delivering value. * Think Bold, Act Smart - We innovate with purpose. * Win Together - We collaborate and celebrate our success. These values aren't just ideals-they show up in how we support every part of your well-being: * Convenience/Concierge - Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier. * Development - Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive. * Financial - Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future. * Recognition - Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements. * Wellness - Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health. DMI values employees for their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together. * No Agencies Please * Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.

About DMI DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at ************* About the Opportunity DMI, LLC is seeking a ServiceNow Architect to join us. We need a ServiceNow Architect to lead the delivery and future state solution of a large-scale ServiceNow initiative. Scope includes supporting the ITSM, ITOM, ITAM, Security Operations, and Strategic Portfolio Management modules. This will include operations, automation, workflow standardization, and platform governance. The architect will drive the future state roadmap and ensure the platform is scalable, secure, and built the right way - not just the fast way. Duties and Responsibilities: * Own ServiceNow platform architecture, roadmap, and design standards. * Lead alignment across applications, infrastructure, and services. * Architect integrations (directory/identity, monitoring/event management, ERP/finance, endpoint management tools). * Establish and enforce development best practices: security, ACL/RBAC, Flow Designer, ATF, release pipelines. * Guide product owners, developers, and admins; approve solution designs. * Ensure performance, scalability, and upgrade readiness. * Build dashboards that show operational value and outcomes (not just activity). * Reduce technical debt; streamline change/incident/problem workflows. Qualifications Education and Years of Experience: Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience. Required Skills/Certifications: * ServiceNow Certified System Administrator (CSA) * Minimum 7+ years of ServiceNow experience. * 3+ years acting as a ServiceNow Architect or Design Authority. * Deep expertise in: * ITSM (Incident/Problem/Change/Request) * ITOM * ITAM * Security operations * Strategic portfolio management * IntegrationHub & Flow Designer * Strong understanding of non-functional requirements: performance, security, upgradeability, and release management. * Proven experience leading cross-functional delivery teams. Preferred Experience * ServiceNow support for a large enterprise or public-sector environment * Platform automation: Automated Test Framework (ATF), pipelines, CI/CD * Service Mapping, ITOM, Performance Analytics Preferred (any of the following): * Certified Implementation Specialist (CIS) - ITSM / Discovery / CMDB / CSDM * Certified Application Developer (CAD) * Certified Technical Architect (CTA) - highly preferred * ITIL v4 Foundation or higher. Min Citizenship Status Required: H1B Physical Requirements: No physical requirement is needed for this position. Location: Washington, DC Metro (Hybrid - Onsite Required) #LI-SP1 Working at DMI DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together: * Do What's Right - We lead with honesty and integrity. * Own the Outcome - We take responsibility and deliver. * Deliver for Our Customers - We are relentless about delivering value. * Think Bold, Act Smart - We innovate with purpose. * Win Together - We collaborate and celebrate our success. These values aren't just ideals-they show up in how we support every part of your well-being: * Convenience/Concierge - Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier. * Development - Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive. * Financial - Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future. * Recognition - Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements. * Wellness - Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health. DMI values employees for their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together. * No Agencies Please * Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.

About DMI DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at ************* About the Opportunity DMI, LLC is seeking a Business Analyst Lead to join us. Duties and Responsibilities: In accordance with the Client's policies, established industry best practices, and requirements supporting the IT Asset Management Program, the Business Analyst Lead's responsibilities shall include: * Serve as a key contributor to ITAM program compliance, audit readiness, and continuous improvement initiatives, supporting both operational and governance objectives * Supports development and refinement of ITAM policy, standards, and other governance documents * Translates operational requirements into governance language * Facilitates process modeling and gap validation * Draft governance documents and process flows * Conducts working sessions with ITAM leads and captures meeting minutes * Support ITAM operations by maintaining accurate asset records, ensuring data integrity across all systems of record, and validating asset lifecycle compliance * Generate timely and accurate reports on asset status, lifecycle metrics, and audit requirements to support decision-making and regulatory requirements * Generate deployment reports at the Client's request * Perform discovery activities at the client's request * Collaborate with ITAM leads, system owners, and operational teams to ensure corrective actions are implemented and process improvements are identified * Assist with data reconciliation activities if data discrepancies are found * Attend audit meetings and coordinate the compliance activities of Contractor Personnel Qualifications Education and Years of Experience: * Educational background: A Bachelor's degree in Information Technology, Business Administration, or a related field is preferred. * A minimum of 7 years of experience performing IT hardware asset management functions and responsibilities in a large enterprise. * Strong understanding of IT asset lifecycle management and software license management is crucial. * Ability to quickly resolve unexpected IT challenges. Additional Requirements: Successful completion of a Public Trust background investigation and/or a Public Trust clearance. Min Citizenship Status Required: Must be a U.S. Citizen Physical Requirements: No physical requirement is needed for this position. Location: Arlington, VA #LI-JL1 Working at DMI DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together: * Do What's Right - We lead with honesty and integrity. * Own the Outcome - We take responsibility and deliver. * Deliver for Our Customers - We are relentless about delivering value. * Think Bold, Act Smart - We innovate with purpose. * Win Together - We collaborate and celebrate our success. These values aren't just ideals-they show up in how we support every part of your well-being: * Convenience/Concierge - Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier. * Development - Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive. * Financial - Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future. * Recognition - Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements. * Wellness - Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health. DMI values employees for their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together. * No Agencies Please * Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.

About DMI DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at ************* About the Opportunity DMI, LLC is seeking an IT Asset Management Lead (Cross Functional) to support a government client's IT Asset Management (ITAM) activities. This role is responsible for coordinating and supporting enterprise IT asset management activities across hardware, software, inventory management, compliance reporting, and change governance in alignment with established policies and industry best practices. This is a cross-functional role that works closely with government client representatives and internal IT stakeholders to support governance forums, deliver reporting and metrics, and ensure asset-related processes are documented, tracked, and executed consistently. Duties and Responsibilities: * Serve as the Dedicated Asset Management Lead supporting enterprise IT Asset Management (ITAM) activities * Participate with government client representatives in standing and ad hoc committees and working groups related to asset management strategy and governance * Coordinate with stakeholders to identify, track, and close operational and process gaps * Deliver inventory management, hardware asset management, and software asset management reporting * Develop and maintain compliance dashboards and program KPIs * Assess and evaluate IT Change Records for asset management and compliance considerations * Coordinate Change Advisory Board (CAB) reviews and support approval of Technical Changes * Designate Technical Changes as Emergency Technical Changes when required * Facilitate asset management and change governance meetings * Document meeting minutes and follow up on outstanding action items from CAB and related meetings Qualifications Education and Years of Experience: * Degree: Preferred, not required * Experience: 8-10 years of IT Asset Management or related enterprise IT experience to support lead-level responsibilities Required Qualifications: * Experience supporting enterprise IT Asset Management (ITAM) activities in a structured or regulated environment * Working knowledge of hardware, software, and inventory asset management processes * Familiarity with IT change management processes and CAB operations * Strong coordination, documentation, and stakeholder communication skills Nice to Have: * Experience supporting government clients * Familiarity with ITIL-based asset and change management practices * Experience producing dashboards, metrics, and compliance reporting Additional Requirements: Successful completion of a Public Trust background investigation and/or a Public Trust clearance. Min Citizenship Status Required: Must be a U.S. Citizen Physical Requirements: No physical requirement is needed for this position. Location: Arlington, VA #LI-MS3 Working at DMI DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together: * Do What's Right - We lead with honesty and integrity. * Own the Outcome - We take responsibility and deliver. * Deliver for Our Customers - We are relentless about delivering value. * Think Bold, Act Smart - We innovate with purpose. * Win Together - We collaborate and celebrate our success. These values aren't just ideals-they show up in how we support every part of your well-being: * Convenience/Concierge - Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier. * Development - Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive. * Financial - Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future. * Recognition - Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements. * Wellness - Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health. DMI values employees for their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together. * No Agencies Please * Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.

About DMI DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at ************* About the Opportunity DMI, LLC is seeking an Inventory Management Lead to join us. Duties and Responsibilities: Supporting the IT Asset Management Program, appoint a Dedicated Inventory Management Lead whose responsibilities shall include: * Develop, manage, coordinate, and conduct all inventory management operations for receiving, warehousing, shipping, disposal, fulfillment, and distribution of IT equipment * Maintain accurate documentation and asset records to ensure and enforce accurate and clear chain of custody, conducting near real-time updates to ensure inventory accuracy and audit readiness; * Conduct regular asset record and physical inventory reconciliations, causative research, audits, and inspections to verify asset condition, location, ownership, status * Resolve inventory management discrepancies and proactively report issues or risks to the appropriate equipment owner * Develop and oversee inventory management procedures, controls, and standards to include: warehouse security, safety, and workflow optimization to support efficient, effective, and accurate lifecycle handling from receipt through disposal * Develop, manage, and report monthly inventory management performance (e.g., receiving, shipping, deployment, disposal), ensuring effective controls, continuous improvement, and stakeholder coordination across all inventory management functions * Develops, manages, and reports annual inventory strategy and execution * Ensure stock fulfillment and distribution using first-in, first-out principles, validating utilization of surplus or stagnant equipment prior to any new procurements, and coordinating owner authorization before allocation or deployment * Secure Equipment at the loading dock within sixty (60) minutes of its arrival * Within three (3) Business Days of its arrival at the DDC loading dock * Perform asset tagging activities in accordance with Client Policies * Inspect and report shipping discrepancies to the Oversight Manager when identified * Proficiency with IT asset management software, inventory management, and data analysis tools like Microsoft Excel Qualifications Education and Years of Experience: * Educational background: A Bachelor's degree in Information Technology, Business Administration, or a related field is preferred * Proficiency with IT asset management software, inventory management, and data analysis tools like Microsoft Excel * A minimum of 7 years of experience performing IT hardware asset management functions and responsibilities in a large enterprise. * Strong understanding of IT asset lifecycle management and software license management is crucial. * Ability to quickly resolve unexpected IT challenges. Additional Requirements: Successful completion of a Public Trust background investigation and/or a Public Trust clearance. Min Citizenship Status Required: Must be a U.S. Citizen Physical Requirements: No physical requirement is needed for this position. Location: Arlington, VA Working at DMI DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together: * Do What's Right - We lead with honesty and integrity. * Own the Outcome - We take responsibility and deliver. * Deliver for Our Customers - We are relentless about delivering value. * Think Bold, Act Smart - We innovate with purpose. * Win Together - We collaborate and celebrate our success. These values aren't just ideals-they show up in how we support every part of your well-being: * Convenience/Concierge - Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier. * Development - Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive. * Financial - Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future. * Recognition - Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements. * Wellness - Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health. DMI values employees for their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together. * No Agencies Please * Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.

About DMI DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at ************* About the Opportunity DMI, LLC is seeking a Jr. Project Manager to join us. The Project Coordinator (Training & Compliance) supports the Senate SAA ITSC V program by owning the operational coordination behind training and security-related readiness activities. This role manages training data calls and reporting, drives completion of assigned training across teams, and coordinates logistics for security and training classes. The Project Coordinator ensures training requirements are visible, scheduled, tracked, and completed on time, and provides clear status reporting to program leadership. Duties and Responsibilities: * Training coordination and completion management * Coordinate required training activities across staff, including onboarding, annual refreshers, and role-based training. * Track training assignments and completion status for all required personnel; follow up with individuals and managers to drive timely completion. * Maintain training schedules, rosters, and attendance records; ensure documentation is accurate and audit-ready. * Coordinate training class logistics (scheduling, facilities/virtual links, communications, reminders, materials). * Security + compliance coordination (training-related) * Coordinate security-related training classes and required briefings in collaboration with security stakeholders. * Ensure training artifacts align with program and customer requirements (e.g., completion evidence, attendance logs, due dates). * Support readiness activities that intersect security and access onboarding (as directed by program leadership). * Data calls, reporting, and stakeholder communications * Serve as the central point of contact for training-related data calls and recurring reporting. * Produce clear, routine training status reports (completion rates, overdue items, upcoming sessions, risks/blocks). * Maintain a "single source of truth" tracker for training requirements, due dates, completions, and exceptions. * Escalate risks early (overdue training, non-responsiveness, scheduling constraints, access dependencies). * Program support * Support broader transition or steady-state coordination tasks tied to training readiness (meeting notes, action items, trackers, and communications). * Coordinate across Help Desk, Install, System Consultants, Security, and PMO staff to keep training and compliance activities moving. * Pace and responsiveness * This is a fast-paced environment with shifting priorities and time-sensitive requests. We need someone who stays organized under pressure, communicates clearly, and can manage multiple moving parts without losing attention to detail or customer experience. Qualifications Education and Years of Experience: * 2+ years of experience in project coordination, training coordination, compliance tracking, or program administration (federal environment preferred). * Demonstrated experience managing trackers, driving follow-through with multiple stakeholders, and producing status reports. * Strong written and verbal communication skills, including the ability to follow up professionally and persistently. * High attention to detail and ability to maintain accurate records under time pressure. * Proficiency with Microsoft 365 (Excel, Teams, Outlook, SharePoint). Experience with ServiceNow is a plus. Preferred Qualifications * Experience supporting a government IT program, help desk/field services organization, or customer-facing IT operations. * Familiarity with security awareness training requirements and documentation expectations. * Experience supporting onboarding/access readiness processes and coordinating across security/compliance functions. Work Environment / Expectations * Washington, DC metro area. On-site presence may be required for certain onboarding events, training sessions, or customer needs. * Role requires consistent coordination during peak business hours and responsiveness to time-sensitive data calls. Success Measures (first 60-90 days) * Training tracker is established as the authoritative source and updated routinely. * Training sessions are scheduled and communicated with clean rosters and attendance records. * Training completion rates improve and overdue items are actively managed and escalated. * Data calls are answered quickly with accurate, consistent reporting. Background Requirements: Successful completion of a Public Trust background investigation and/or a Public Trust clearance. Citizenship Status Required: Must be a U.S. Citizen Physical Requirements: None required for this position. Location: Washington, DC. Working at DMI DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together: * Do What's Right - We lead with honesty and integrity. * Own the Outcome - We take responsibility and deliver. * Deliver for Our Customers - We are relentless about delivering value. * Think Bold, Act Smart - We innovate with purpose. * Win Together - We collaborate and celebrate our success. These values aren't just ideals-they show up in how we support every part of your well-being: * Convenience/Concierge - Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier. * Development - Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive. * Financial - Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future. * Recognition - Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements. * Wellness - Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health. DMI values employees for their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together. * No Agencies Please * Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.

About DMI DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at ************* About the Opportunity DMI, LLC is seeking a Interface Developer Specialist to join us. Duties and Responsibilities: This procurement is for two (2) Integration Developer Specialists to assist WMATA's re-platforming of existing interfaces from PeopleSoft to Oracle Integration Cloud, ensuring seamless integration and data integrity. As the Integration specialist, they will be responsible for designing, developing, and validating integration solutions that connect applications with various external and internal systems. They will design, implement, and manage integration solutions that connect various systems, ensuring successful implementation of integration strategies that enhance operational efficiency, data accuracy, and efficient data flow Implement integrations for connecting WMATA's applications with external systems, including third-party applications, legacy systems, and cloud services.• Analyze integration requirements and develop integration solutions to re-platform current interfaces using SOA middleware to Oracle Integration Cloud technology.• Foster collaboration and communication within the team and across departments.• Design integration architectures, including data flow diagrams, and technical specifications.• Develop and oversee the implementation of APIs, middleware solutions, and ETL processes.• Experience for development and management of APIs for real-time data exchange between systems.• Experience with cloud-based platforms (AWS, Azure, Google Cloud, and Oracle Integration Cloud) and cloud-to-cloud, on premises-to-cloud integrations.• Utilize middleware solutions to facilitate integrations between SaaS environments.• Design data mapping and transformation strategies for seamless migration.• Work closely with cross-functional teams, including IT, finance, and operations, to gather requirements and ensure alignment with business objectives.• Collaborate with stakeholders to gather requirements, provide status updates, and address any concerns.• Identify opportunities for improving integration processes and system efficiencies. Stay current with industry trends and advancements in integration technologies.• Conduct thorough testing of integration processes, identifying and resolving issues.• Perform data validation to ensure accuracy and completeness post-migration. Qualifications Education and Years of Experience: Bachelor's degree in computer science, information systems, or a related field plus 8 years of experience Required and Desired Skills/Certifications: * Extensive experience in integration projects, particularly with Oracle Fusion and external/internal systems. • Strong knowledge of Oracle Fusion applications and PeopleSoft systems.• Strong knowledge of integration tools (e.g., Oracle Integration Cloud).• Proficiency in API development and management, including RESTful and SOAP services. • Solid understanding of SQL and data mapping techniques.• Strong analytical and problem-solving abilities and attention to detail.Preferred Skills:• Experience with cloud-based integration solutions and infrastructure (e.g., Oracle Cloud Infrastructure, Azure).• Oracle certification in Fusion applications or integration tools is a plus.• Familiarity with data governance and security protocols• Experience of Transit Industry in Supporting Financial and HR system integrations and migrations Min Citizenship Status Required: Must be a U.S. Citizen or Work Visa Holder Physical Requirements: No Physical requirement needed for this position. Location: Washington, DC * Remote, US with occasion onsite in DMV Working at DMI DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together: * Do What's Right - We lead with honesty and integrity. * Own the Outcome - We take responsibility and deliver. * Deliver for Our Customers - We are relentless about delivering value. * Think Bold, Act Smart - We innovate with purpose. * Win Together - We collaborate and celebrate our success. These values aren't just ideals-they show up in how we support every part of your well-being: * Convenience/Concierge - Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier. * Development - Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive. * Financial - Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future. * Recognition - Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements. * Wellness - Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health. DMI values employees for their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together. * No Agencies Please * Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.

About DMI DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at ************* About the Opportunity DMI, LLC is seeking a highly skilled Systems Consultant to support a federal government contract. The Systems Consultant will provide on-site support to one or more federal offices, minimizing calls to the help desk by developing a rapport with assigined offices and suggesting systems management improvements. Shall assist offices in configuring existing systems optimally. Duites and Key Responsibilities: * Customer Support & Communication: * Exceptional verbal and written communication skills required to prepare and deliver technical briefings and reports to SAA staff and/or hardware and software vendors. * Ability to effectively teach technical concepts to customers, ensuring clear understanding and proper usage of technology. * Technical Expertise in Multi-Platform Environments: * Experience supporting both Windows and Apple/Mac environments and server systems ensuring they are properly configured, updated and maintained. Along with associated back-up solutions. * Proficiency in installing, configuring and troubleshooting computer hardware and application software across both platforms. * Mobile Device Support: * Experience in supporting iOS and Android devices, including setup, troubleshooting, and maintenance. * Problem Solving & Troubleshooting: * Ability to diagnose and resolve technical issues efficiently, ensuring minimal disruption to users. * Knowledge of best practices for system maintenance and user support. * Providing technical assistance to staff members, troubleshooting issues, and resolving problems related to hardware, software, and network connectivity. * User Account Management: * Creating and managing system permissions, user and computer accounts. * Ensuring proper access controls and security measures. * Security & Monitoring: * Regularly performing security tests and monitoring system security. * Implementing security protocols, firewalls, and backups. * Familiarity with government regulations, compliance ans security standards (e.g. NIST, FISMA, FedRAMP). * Network Maintenance: * Maintaining networks and network file systems in partnership with SAA. * Collaborating with SAA network administrators to ensure seamless communication and connectivity. * Continuous Learning and Adaptability: * Willingness to stay up-to-date with the latest technologies and advancements in both software and hardware. * Flexibility to adapt to evolving technical environments and user needs. Qualifications * A Bachelor's Degree in a relevant field (such as computer science, information technology, or business administration) is often required. * 5+ years of direct customer support experience. Additional Requirements: * In-depth knowledge of IT systems, infrastructure, and software development. * Exceptional verbal and written communications skills required to prepare and deliver technical briefings and reports to SAA staff and/or hardware and software vendors. * Experience supporting both Windows and Apple environments with associated back-up solutions and the ability to install and troubleshoot hardware and software in both. * Experience supporting IOS and Android devices. * Must be able to effectively teach concepts to customers. Min Citizenship Status Required: Must be a U.S. Citizen Physical Requirements: No Physical requirement needed for this position. Location: McLean, Virginia #LI-MS3 Working at DMI DMI is a diverse, prosperous, and rewarding place to work. Being part of the DMI family means we care about your well-being. As such, we offer a variety of perks and benefits that help meet various interests and needs, while still having the opportunity to work directly with a number of our award-winning, Fortune 1000 clients. The following categories make up your DMI well-being: * Convenience/Concierge - Virtual visits through health insurance, pet insurance, commuter benefits, discount tickets for movies, travel, and many other items to provide convenience. * Development - Annual performance management, continuing education, tuition assistance, internal job opportunities along with career enrichment and advancement to help each employee with their professional and personal development. * Financial - Generous 401k matches both pre-tax and post-tax (ROTH) contributions along with financial wellness education, EAP, Life Insurance, and Disability to help provide financial stability for each DMI employee. * Recognition - Great achievements do not go unnoticed by DMI through the Annual Awards ceremony, service anniversaries, peer-to-peer acknowledgment, and employee referral bonuses. * Wellness - Healthcare benefits, Wellness programs, Flu Shots, Biometric screenings, and several other wellness options. Employees are valued for their talents and contributions. We all take pride in helping our customers achieve their goals, which in turn contributes to the overall success of the company. * No Agencies Please * Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.

About DMI DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at ************* About the Opportunity DMI, LLC is seeking a Software Asset Management Specialist to join us. Duties and Responsibilities: * Perform Software Asset Management functions including but not limited to model management, entitlement management, custom product/publisher part number/discovery map (as needed), and reconciliation of software licenses. * Reporting on compliance position of software publishers using data from BigFix Inventory, ServiceNow Discovery and other discovery tools as needed. Qualifications Education and Years of Experience: * High school diploma plus 3 years software asset management, contract management or software licensing. * Collaborate with internal technical and operations teams to manage items pertaining to related IT assets. * Knowing and understanding and experience working with large vendors including but not limited to, IBM, Microsoft, and Adobe. * Team Player who works well alongside teammates and helps each other to learn and grow; knowledge sharing is an absolute must. * Candidate must take initiative and be willing to ask questions, ask for help and do the same for teammates. Required and Desired Skills/Certifications: * Desired to have experience with ServiceNow Software Asset Management Professional application but not required provided candidate has used another Software Asset Management solution. Clearance Requirements: Successful completion of a government security screening and/or a Secret Clearance Min Citizenship Status Required: Must be a U.S. Citizen Physical Requirements: No physical requirement is needed for this position. Location: Arlington, VA #LI-MP1 Working at DMI DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together: * Do What's Right - We lead with honesty and integrity. * Own the Outcome - We take responsibility and deliver. * Deliver for Our Customers - We are relentless about delivering value. * Think Bold, Act Smart - We innovate with purpose. * Win Together - We collaborate and celebrate our success. These values aren't just ideals-they show up in how we support every part of your well-being: * Convenience/Concierge - Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier. * Development - Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive. * Financial - Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future. * Recognition - Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements. * Wellness - Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health. DMI values employees for their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together. * No Agencies Please * Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.

About DMI DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at ************* About the Opportunity DMI is seeking a Procurement Support I to support a federal customer in the DC Metro area. Duties and Responsibilities: * Prepares and tracks procurement packages in the specified tracker * Accurately enters and updates procurement packages in ServiceNow for analysis and planning * Collaborate with internal stakeholders and suppliers to define and refine SLAs and performance metrics, ensuring alignment with business objectives * Build and maintain strong, ethical relationships with vendors and suppliers by conducting market research to obtain competitive estimates. * Develop and update procurement policies and procedures to ensure transparency fairness and compliance with all regulations * Work directly with clients on renewal packages * This position is Hybrid Qualifications Must Have: * Strong attention to detail * Excellent written and verbal communication skills * Ability to proactively initiate procurement processes * Strong data entry skills Preferred Skills: * Previous use of ServiceNow, Remedy or Flexera * Previous experience working with IT Assets * Willing to train the right candidate. Additional Requirements: Successful completion of a Public Trust background investigation and/or a Public Trust clearance. Min Citizenship Status Required: Must be a U.S. Citizen Physical Requirements: No physical requirement is needed for this position. Location: Remote, US Working at DMI DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together: * Do What's Right - We lead with honesty and integrity. * Own the Outcome - We take responsibility and deliver. * Deliver for Our Customers - We are relentless about delivering value. * Think Bold, Act Smart - We innovate with purpose. * Win Together - We collaborate and celebrate our success. These values aren't just ideals-they show up in how we support every part of your well-being: * Convenience/Concierge - Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier. * Development - Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive. * Financial - Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future. * Recognition - Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements. * Wellness - Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health. DMI values employees for their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together. * No Agencies Please * Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.

About DMI DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at ************* About the Opportunity DMI, LLC is seeking a Network Security Engineer to join us. The Network Security Engineer will actively participate in planning and coordinating the design, installation, and connectivity of computer and network systems to ensure stable, scalable, redundant, and secure 24x7 network operations. Duties and Responsibilities: * Pro-actively identifying organization requirements, and helping to design, and engineer implementations that best serve the needs. * Performing project-based engineering, design, installation and troubleshooting of data security networks. * Providing assessment, design and implementation services of data and secure networking environments. * Developing comprehensive graphical and text-based design documentation and effectively managing the implementation process from design to acceptance. * Assisting internal groups through capacity planning, maintaining, monitoring and review of secure data communications networks. * Leading migrations or assisting a team of engineers who will migrate traditional/legacy network security platforms to current/next generation technologies and expose customers to the full life cycle of defense in depth solutions. * Assisting network engineers in troubleshooting critical problems or threat remediation relating to network security products. * Working with the engineering team to successfully implement configuration guidelines, change management, and standard operating procedures for secure network solutions. * Leading, scheduling, providing guidance and coordinating the activities with other team members to resolve end user problems in a timely and accurate fashion. * Generating weekly status reports including project progress, key milestones, and tasks accomplished. * Hosting weekly status meetings/calls with team or on as needed basis. Qualifications Education and Years of Experience: * Associate degree. * Active certifications as follows: * Palo Alto Networks Certified Network Security Administrator (PCNSA) * Certification or Palo Alto Networks Network Security Professional Certification. * Cisco Certified Network Associate (CCNA) Enterprise or (CCNA) Security Certification. * Ten (10) years of CONUS technical experience in IT networking and network security. * Associate's degree in an Information Technology (IT) related field, as determined by the AOC. * Certifications that are currently active or expired within three (3) years of proposal submission as follows: * Palo Alto Networks Certified Network Security Engineer (PCNSE) Certification or Palo Alto Networks Next-Generation Firewall Engineer Certification or Palo Alto Networks Network Security Analyst Certification. * Cisco Certified Network Professional (CCNP) Enterprise or (CCNP) Security Certification. Required Skills & Certifications: * Five (5) years of experience with: * Palo Alto Networks next generation firewall services. * Intrusion Detection and Prevention with Palo Alto networks. * Content Filtering Palo Alto networks. * Virtual Private Networks using Palo Alto network systems. * Data Loss Prevention * TLS/SSL Inspection * Four (4) years of experience in Complex switching, routing, wireless with Cisco Systems. * Three (3) years of experience in Reverse Proxies, Load Balancing with A10 networks. * Two (2) years of experience in Network Access Control - Cisco Identity Services Engine (ISE), Free Radius, and Access Control Lists (ACLs). General Experience: * Implementing multifactor authentication solutions with Microsoft. * Cloud based virtual networking and security services. * Authentication standards - (802.1x) in wired and wireless applications. * Scalable routing protocols Enhance Interior Gateway Routing Protocol (EIGRP). * Open Shortest Path Fist (OSPF), and Border Gateway Protocol (BGP). * Enterprise Data Center implementing Micro segmentation. * Certificate Management, Public Key Infrastructure (PKI). * Vulnerability management using Nessus, NMAP, Windows, Unix, and Linux OS * Packet/Protocol Analysis using Opnet, Riverbed, Wireshark, and taps. * Centralized Management using Panorama, SolarWinds. * Major server and desktop operating systems and utilities. Additional Requirements: * To work independently, troubleshoot and provide mentoring to junior associates. * Communicate effectively when providing presentations. * Produce technical documents (diagrams, design documents, project plans and schedules, and user instructions) as required. Background Requirements: Successful completion of a Fingerprint background investigation. Citizenship Status Required: No restrictions Physical Requirements: None required for this position. Location: Hybrid, Three (3) days on site at the Maryland Judiciary Information Systems, 187 Harry S Truman Parkway, Annapolis, MD 21401. Working at DMI DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together: * Do What's Right - We lead with honesty and integrity. * Own the Outcome - We take responsibility and deliver. * Deliver for Our Customers - We are relentless about delivering value. * Think Bold, Act Smart - We innovate with purpose. * Win Together - We collaborate and celebrate our success. These values aren't just ideals-they show up in how we support every part of your well-being: * Convenience/Concierge - Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier. * Development - Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive. * Financial - Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future. * Recognition - Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements. * Wellness - Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health. DMI values employees for their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together. * No Agencies Please * Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.

About DMI DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at ************* About the Opportunity DMI, LLC is seeking a Program Manager to join us. The Program Manager provides executive-level oversight and governance for all FA1 services. This role is responsible for ensuring contractual compliance, performance excellence, customer satisfaction, and administrative alignment. Duties and Responsibilities: * Serve as the primary contractual interface between the Contractor and DoIT. * Ensure all FA1 services meet or exceed SLAs and KPI targets. * Oversee all staffing, subcontractors, and resource allocations. * Approve deliverables, Work Orders, invoices, and reporting. * Manage risk, quality assurance, and continuous improvement. * Lead quarterly business reviews (QBRs) and strategic planning sessions. * Oversee Work Authorization (WA) processes and ensure timely execution. * Coordinate Transitions (In and Out) and major operational changes. * Program Oversight and Governance - Oversee the entire Functional Area 1 program encompassing NOC, network operations, engineering, provisioning, network service assurance, fiber design/implementation, work order management, invoicing, outside plant (OSP) and inside plant (ISP) design and on-net migrations. Establish and enforce governance structures to ensure program alignment with DoIT's strategic objectives, DoIT IT initiatives and contractual requirements. Lead program-level decision-making, escalation management and cross-functional alignment. Conduct Quarterly Program Reviews (QPRs) with DoIT stakeholders to review performance, risks, compliance and improvement opportunities. * Operations and Maintenance (O&M) Management - Direct ongoing IT infrastructure operations, ensuring performance, availability and resiliency for statewide network assets. Oversee preventative and corrective maintenance schedules for backbone, edge, customer premise equipment (CPE) equipment and fiber assets. Facilitate coordination with cross-functional engineering teams to execute capacity upgrades, network optimizations and technology refreshes. * Work Order and Project Execution - Manage the full lifecycle of work orders from intake through closeout, ensuring timely delivery and quality compliance. Oversee provisioning, migrations and service activations with minimal service impact. Track milestones, dependencies and deliverables across concurrent projects. * Performance Monitoring and Assurance - Monitor service levels, operational KPIs and SLA compliance for all program components. Drive corrective actions for performance gaps and implement continuous improvement processes. Deliver monthly, quarterly and ad-hoc performance reporting to DoIT stakeholders. * Stakeholder and Resource Coordination - Serve as the single point of accountability for program communications with DoIT, agencies, Contractors and service providers. Facilitate collaboration across project managers, functional groups, subscribers and DoIT units to ensure smooth integration of services and projects. * Risk, Compliance and Quality Management - Identify, track and mitigate program risks while maintaining compliance with applicable state standards and policies. Adhere to ITIL, PMBOK or other agreed-upon methodologies and quality standards. Maintain accurate documentation with ServiceNow for audits, governance and knowledge transfer. * Time Commitment and Availability * Full-time, dedicated Key Personnel resource. * Must be available for leadership meetings, escalations, and priority events. * Reporting Deliverables * Program Management Plan (PMP) - Plan outlining governance framework, roles, responsibilities, communications, quality assurance and risk management. * Strategic Roadmap - Three-year plan detailing program goals, milestones, resource requirements and alignment with DoIT IT initiatives. * Quarterly Program Review (QPR) Reports - Formal stakeholder presentation summarizing performance metrics, risks, compliance, contract and administration review, contract spend by category, projects and engineering review, network operations, fiber services, upcoming quarter preview and improvementnrecommendations. * Monthly Executive Dashboard - Summary of resource capacity, budgetary status, QPR and governance reports, RAID log, work order and project status. * Work Order Status Reports - Tracking of all phases and milestones for work orders, timelines and completion metrics. * Risk and Compliance Reports - Documentation of program risks, mitigation actions and compliance status with contractual obligations. * Stakeholder Meeting Documentation - Agendas, minutes and action items from recurring project, governance, operational and coordination meetings. * MBE/VSBE Reporting - Quarterly report on minority business participation under the contract, comparing actual performance against established goals. Qualifications Education and Years of Experience: * Must possess Project Management Professional (PMP) certification. * Must possess bachelor's degree from an accredited college or university in Engineering, Computer Science, Information Systems, Business or other related discipline. * At least (10) years of experience managing large-scale IT programs. * At least (5) years of experience managing a network supporting at least (100) locations. * Demonstrated ability to manage complex, multi-year, multi-discipline IT programs. Background Requirements: Successful completion of a Fingerprint background investigation. Citizenship Status Required: No restrictions Physical Requirements: None required for this position. Location: 100 community place, Crownsville, MD Working at DMI DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together: * Do What's Right - We lead with honesty and integrity. * Own the Outcome - We take responsibility and deliver. * Deliver for Our Customers - We are relentless about delivering value. * Think Bold, Act Smart - We innovate with purpose. * Win Together - We collaborate and celebrate our success. These values aren't just ideals-they show up in how we support every part of your well-being: * Convenience/Concierge - Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier. * Development - Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive. * Financial - Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future. * Recognition - Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements. * Wellness - Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health. DMI values employees for their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together. * No Agencies Please * Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.

About DMI DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at ************* About the Opportunity DMI, LLC is seeking a Security Engineer to join us. Duties and Responsibilities: * Develops and implements supply chain strategies and networks in support of program * Uses analytical and quantitative methods to understand, predict, and enhance supply chain processes * Responsible for assembling data, analyzing performance, identifying problems, and developing recommendations which support program planning and operations * Monitors key performance indicators, coordinates cross-functional work teams to increase effectiveness of supply chain initiatives * Analyzes production planning, material procurement, inventory control, expediting, analyzing, and distribution * Monitors contract compliance and other logistics service providers * Develops analytical reports and analysis to support negotiations with suppliers which provide goods and services * Reports on operational performance measurements and purchase price variance analysis * Works with other departments as well as with distributors, transporters, storage facilities, and suppliers Qualifications Education and Years of Experience: * Leads other subject matter experts of the IT technology team for specific customers, evaluates design and architecture issues, as well as increases integration of services delivered, and researches current market technologies to design cost-effective solutions that meet current and foreseeable customer requirements Min Citizenship Status Required: Must be a U.S. Citizen Physical Requirements: Not required for this position. Location: Washington, DC Working at DMI DMI is a diverse, prosperous, and rewarding place to work. Being part of the DMI family means we care about your well-being. As such, we offer a variety of perks and benefits that help meet various interests and needs, while still having the opportunity to work directly with a number of our award-winning, Fortune 1000 clients. The following categories make up your DMI well-being: * Convenience/Concierge - Virtual visits through health insurance, pet insurance, commuter benefits, discount tickets for movies, travel, and many other items to provide convenience. * Development - Annual performance management, continuing education, tuition assistance, internal job opportunities along with career enrichment and advancement to help each employee with their professional and personal development. * Financial - Generous 401k matches both pre-tax and post-tax (ROTH) contributions along with financial wellness education, EAP, Life Insurance, and Disability to help provide financial stability for each DMI employee. * Recognition - Great achievements do not go unnoticed by DMI through the Annual Awards ceremony, service anniversaries, peer-to-peer acknowledgment, and employee referral bonuses. * Wellness - Healthcare benefits, Wellness programs, Flu Shots, Biometric screenings, and several other wellness options. Employees are valued for their talents and contributions. We all take pride in helping our customers achieve their goals, which in turn contributes to the overall success of the company. * No Agencies Please * Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.

About DMI DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at ************* About the Opportunity DMI, LLC is seeking a Software Engineer to join us. Design, build, and support small applications, integrations, and automations that keep government IT services running smoothly. Partner with service desk, systems, and security teams to improve reliability, reduce toil, and ship user-friendly tools. Write clear documentation and deliver work that meets quality and accessibility standards. Duties and Responsibilities: * Build and maintain lightweight apps, scripts, dashboards, and integrations (ticketing, reporting, workflow automation). * Improve existing internal tools: fix defects, add features, and harden for scale and resilience. * Participate in incident/problem/change work: diagnose issues, create hotfixes, write KB articles, and contribute to root-cause reviews. * Support web services and common platforms (e.g., content delivery, streaming, asset management, scheduling, Windows/Linux web services). * Plan and execute small releases with change records, rollback plans, and post-implementation notes. * Write and maintain technical docs (runbooks, SOPs, API notes) and keep them current. * Ensure accessibility (e.g., Section 508) for any software or web deliverables. * Coordinate with operations and security for events, maintenance windows, and contingency activities as needed. Qualifications Education and Years of Experience: * A Bachelor's Degree in a relevant field (such as computer science, information technology, or business administration) is often required. * 2 - 4+ years of experience * New hires must have or complete the required certification (e.g., Security+ or equivalent) within 90 days of their start date. * Security+ or equivalent is required upon hire for Tier 2, Tier 3, and technical roles. * Required Qualifications: * Proficiency in one or more: C#, .NET, PowerShell, Python, or JavaScript/TypeScript. * Experience with REST APIs, web services, and data exchange (JSON, XML); comfortable with auth patterns (OAuth/OpenID). * Solid grasp of CI/CD, source control, and code reviews (GitHub/GitLab/Azure DevOps). * Familiarity with IT operations practices (incidents, problems, changes) and writing KB articles. * Working knowledge of Windows and/or Linux server fundamentals; experience with IIS or Nginx a plus. * Comfortable with SQL or a modern datastore; able to write simple queries and optimize for common use cases. * Clear, concise documentation and the habit of leaving systems easier to operate than you found them. Nice to Have: * Experience with ServiceNow or another ITSM platform (flows, APIs, catalog, reporting). * Telephony/ACD or messaging integrations (Teams/Slack, call events, warm-transfer workflows). * Front-end skills for internal tools (React, basic HTML/CSS). * Packaging and deployment experience (MSI, winget, Docker, or similar). Min Citizenship Status Required: Must be a U.S. Citizen Physical Requirements: Not required for this position. Location: Washington, DC (Remote with On-site occasionally) #LI-MS3 Working at DMI DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together: * Do What's Right - We lead with honesty and integrity. * Own the Outcome - We take responsibility and deliver. * Deliver for Our Customers - We are relentless about delivering value. * Think Bold, Act Smart - We innovate with purpose. * Win Together - We collaborate and celebrate our success. These values aren't just ideals-they show up in how we support every part of your well-being: * Convenience/Concierge - Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier. * Development - Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive. * Financial - Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future. * Recognition - Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements. * Wellness - Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health. DMI values employees for their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together. * No Agencies Please * Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.

About DMI DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at ************* About the Opportunity DMI, LLC is seeking a Installation Coordinator to join us. Duties and Responsibilities: * Supports PC, Mac, and Laptop expertise needed to perform the duties of this position * Duties include some or all of the following: receiving assets, moving equipment within and/or between facilities, staging equipment for build/image activity, interviewing clients as part of pre-deployment asset discovery, executing equipment replacement activity, updating asset management system to reflect work performed, monitoring daily activity, installing and maintaining PC hardware and software, preparing assets for disposition, other administrative duties * Responsible for all deployment, downloads, and doing local installations * Experience with computer support, including deployment * Experience with computing hardware troubleshooting and repair * Experience in managing incoming and outgoing assets, including preparing systems for deployment and customized configuration Qualifications Education and Years of Experience: * Leads other subject matter experts of the IT technology team for specific customers, evaluates design and architecture issues, as well as increases integration of services delivered, and researches current market technologies to design cost-effective solutions that meet current and foreseeable customer requirements * New hires must have or complete the required certification (e.g., Security+ or equivalent) within 90 days of their start date. * Security+ or equivalent is required upon hire for Tier 2, Tier 3, and technical roles. Min Citizenship Status Required: Must be a U.S. Citizen Physical Requirements: Not required for this position. Location: Washington, DC Working at DMI DMI is a diverse, prosperous, and rewarding place to work. Being part of the DMI family means we care about your well-being. As such, we offer a variety of perks and benefits that help meet various interests and needs, while still having the opportunity to work directly with a number of our award-winning, Fortune 1000 clients. The following categories make up your DMI well-being: * Convenience/Concierge - Virtual visits through health insurance, pet insurance, commuter benefits, discount tickets for movies, travel, and many other items to provide convenience. * Development - Annual performance management, continuing education, tuition assistance, internal job opportunities along with career enrichment and advancement to help each employee with their professional and personal development. * Financial - Generous 401k matches both pre-tax and post-tax (ROTH) contributions along with financial wellness education, EAP, Life Insurance, and Disability to help provide financial stability for each DMI employee. * Recognition - Great achievements do not go unnoticed by DMI through the Annual Awards ceremony, service anniversaries, peer-to-peer acknowledgment, and employee referral bonuses. * Wellness - Healthcare benefits, Wellness programs, Flu Shots, Biometric screenings, and several other wellness options. Employees are valued for their talents and contributions. We all take pride in helping our customers achieve their goals, which in turn contributes to the overall success of the company. * No Agencies Please * Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.