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DMI Technology jobs in Arlington, VA

- 51 jobs
  • QA Analyst

    DMI Mobile Enterprise Solutions 4.0company rating

    DMI Mobile Enterprise Solutions job in Washington, DC

    About DMI DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at ************* About the Opportunity DMI, LLC is seeking a QA Analyst to join us. Duties and Responsibilities: * Maintains quality assurance programs, procedures, and controls ensuring that performance and quality of products conform to established Government standards necessary to maintain lasting client satisfaction * Works directly with team members to conduct continuing inspections and audits and to enforce requirements * Establishes key checkpoints for new products and processes * Advises management of test trends, returns, vendor performance, audit results, and corrective action needed Qualifications Education and Years of Experience: * Leads other subject matter experts of the IT technology team for specific customers, evaluates design and architecture issues, as well as increases integration of services delivered, and researches current market technologies to design cost-effective solutions that meet current and foreseeable customer requirements * New hires must have or complete the required certification (e.g., Security+ or equivalent) within 90 days of their start date. * Security+ or equivalent is required upon hire for Tier 2, Tier 3, and technical roles. Min Citizenship Status Required: Must be a U.S. Citizen Physical Requirements: Not required for this position. Location: Washington, DC Working at DMI DMI is a diverse, prosperous, and rewarding place to work. Being part of the DMI family means we care about your well-being. As such, we offer a variety of perks and benefits that help meet various interests and needs, while still having the opportunity to work directly with a number of our award-winning, Fortune 1000 clients. The following categories make up your DMI well-being: * Convenience/Concierge - Virtual visits through health insurance, pet insurance, commuter benefits, discount tickets for movies, travel, and many other items to provide convenience. * Development - Annual performance management, continuing education, tuition assistance, internal job opportunities along with career enrichment and advancement to help each employee with their professional and personal development. * Financial - Generous 401k matches both pre-tax and post-tax (ROTH) contributions along with financial wellness education, EAP, Life Insurance, and Disability to help provide financial stability for each DMI employee. * Recognition - Great achievements do not go unnoticed by DMI through the Annual Awards ceremony, service anniversaries, peer-to-peer acknowledgment, and employee referral bonuses. * Wellness - Healthcare benefits, Wellness programs, Flu Shots, Biometric screenings, and several other wellness options. Employees are valued for their talents and contributions. We all take pride in helping our customers achieve their goals, which in turn contributes to the overall success of the company. * No Agencies Please * Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.
    $71k-92k yearly est. Auto-Apply 60d+ ago
  • Purchasing Specialist

    DMI Mobile Enterprise Solutions 4.0company rating

    DMI Mobile Enterprise Solutions job in Washington, DC

    About DMI DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at ************* About the Opportunity DMI, LLC is seeking a Purchasing Specialist to join us. Duties and Responsibilities: * Oversees purchases of materials, equipment, products, parts, services, and supplies necessary for on-going operations * Sources, purchases, plans, and schedules the movement of materials, equipment, parts, components, services, supplies, finished goods and related material through production and inventory process * Identifies component and related requirements from engineering and production specifications and schedules * In front-end procurement mode, analyzes data and determines factors that affect prices and determines lowest cost consistent with quality, reliability, and ability to meet required schedules * Reviews proposals, negotiates prices, selects or recommends suppliers, analyzes trends, follows up on orders placed, approves payment, and maintains necessary records of material movement throughout manufacturing and inventory cycle(s) * Coordinates and follows up with production, warehouse, and engineering personnel to ensure appropriate procurement, scheduling, and movement of materials and services * Maintains detailed records of goods and services ordered and received * Reviews, evaluates, and approves specifications for issuing and awarding bids * Locates vendors of materials, equipment or supplies, and consults with them to determine product availability and terms of sales * Represents Team DMI in negotiating contracts and formulating policies with suppliers * Resolves vendor or contractor grievances, and claims against suppliers Qualifications Education and Years of Experience: * Leads other subject matter experts of the IT technology team for specific customers, evaluates design and architecture issues, as well as increases integration of services delivered, and researches current market technologies to design cost-effective solutions that meet current and foreseeable customer requirements Min Citizenship Status Required: Must be a U.S. Citizen Physical Requirements: Not required for this position. Location: Washington, DC Working at DMI DMI is a diverse, prosperous, and rewarding place to work. Being part of the DMI family means we care about your well-being. As such, we offer a variety of perks and benefits that help meet various interests and needs, while still having the opportunity to work directly with a number of our award-winning, Fortune 1000 clients. The following categories make up your DMI well-being: * Convenience/Concierge - Virtual visits through health insurance, pet insurance, commuter benefits, discount tickets for movies, travel, and many other items to provide convenience. * Development - Annual performance management, continuing education, tuition assistance, internal job opportunities along with career enrichment and advancement to help each employee with their professional and personal development. * Financial - Generous 401k matches both pre-tax and post-tax (ROTH) contributions along with financial wellness education, EAP, Life Insurance, and Disability to help provide financial stability for each DMI employee. * Recognition - Great achievements do not go unnoticed by DMI through the Annual Awards ceremony, service anniversaries, peer-to-peer acknowledgment, and employee referral bonuses. * Wellness - Healthcare benefits, Wellness programs, Flu Shots, Biometric screenings, and several other wellness options. Employees are valued for their talents and contributions. We all take pride in helping our customers achieve their goals, which in turn contributes to the overall success of the company. * No Agencies Please * Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.
    $49k-69k yearly est. Auto-Apply 60d+ ago
  • Customer Engagement Specialist

    DMI Mobile Enterprise Solutions 4.0company rating

    DMI Mobile Enterprise Solutions job in McLean, VA

    About DMI DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at ************* About the Opportunity DMI, LLC is seeking a Customer Engagement Specialist to join us. The Customer Engagement Specialist plays a key role in strengthening the relationship between IT service providers and end users. This role supports the planning and execution of engagement strategies, gathers user feedback, and helps drive service improvements through communication, outreach, and collaboration with technical teams. Duties and Responsibilities: * User Engagement & Communication: * Serve as a liaison between end users and IT service teams to ensure customer needs and concerns are captured and addressed. * Conduct outreach activities such as user briefings, onboarding sessions, and satisfaction surveys. * Assist in the development of user-facing communications, including service announcements, newsletters, and knowledge articles. * Feedback Collection & Analysis: * Collect and analyze customer feedback to identify trends, recurring issues, and opportunities for service improvement. * Support the development of customer satisfaction metrics and reporting dashboards. * Track and report on engagement outcomes and follow-up actions. * Collaboration & Coordination: * Work closely with business analysts, documentation specialists, and service desk teams to ensure alignment of messaging and support materials. * Coordinate with VIP support teams and field technicians to ensure high-touch service delivery where needed. * Support the planning and execution of customer engagement campaigns and events. * Knowledge Sharing & Training Support: * Assist in the creation and maintenance of user guides, FAQs, and quick reference materials. * Support training initiatives by helping to identify knowledge gaps and user education needs. Qualifications Required Skills/Certifications: * DoD Secret security clearance * Education: Bachelors degree in IT or related field (preferred) * ITIL v3 Foundations/ITIL 4 Foundations certification * Business Relationship Manager certification * 2-4 years of experience in customer engagement, communications, or IT service delivery. * Strong interpersonal and communication skills, with the ability to interact effectively with both technical and non-technical audiences. * Familiarity with ITIL-based service management and enterprise IT environments. * Experience with tools such as ServiceNow, SharePoint, Microsoft Office Suite, and survey platforms. * Ability to work independently and collaboratively in a fast-paced, mission-critical environment. Min Citizenship Status Required: Must be a U.S. Citizen Physical Requirements: There are no physical requirements for this position. Location: McLean, VA Working at DMI DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together: * Do What's Right - We lead with honesty and integrity. * Own the Outcome - We take responsibility and deliver. * Deliver for Our Customers - We are relentless about delivering value. * Think Bold, Act Smart - We innovate with purpose. * Win Together - We collaborate and celebrate our success. These values aren't just ideals-they show up in how we support every part of your well-being: * Convenience/Concierge - Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier. * Development - Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive. * Financial - Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future. * Recognition - Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements. * Wellness - Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health. DMI values employees for their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together. * No Agencies Please * Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.
    $32k-41k yearly est. Auto-Apply 14d ago
  • Tier 1 Agent

    DMI Mobile Enterprise Solutions 4.0company rating

    DMI Mobile Enterprise Solutions job in Washington, DC

    About DMI DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at ************* About the Opportunity DMI, LLC is seeking a Tier One Agent to join us. Duties and Responsibilities: * Provides Tier I technical software, hardware, and network problem resolution for clients by performing problem diagnosis and guiding users through step-by-step solutions or may provide expertise to solve first tier technical support issues for end-users of the organization's products and services * Uses automated information systems to analyze routine situations * Reviews incoming requests, both computer generated and verbal, sorts, codes and may prioritize for proper action * Resolves problems or contacts more senior technical support as necessary * Supports users by fulfilling individual requests for information and/or training on various systems available * Conducts technical research for sources of information required in support of request for information related to ongoing programs * Interacts, coordinates, and/or escalates to other team members to ensure the core issue is addressed Qualifications Education and Years of Experience: * Leads other subject matter experts of the IT technology team for specific customers, evaluates design and architecture issues, as well as increases integration of services delivered, and researches current market technologies to design cost-effective solutions that meet current and foreseeable customer requirements * New hires must have or complete the required certification (e.g., Security+ or equivalent) within 90 days of their start date. * Security+ or equivalent is required upon hire for Tier 2, Tier 3, and technical roles. * Min Citizenship Status Required: Must be a U.S. Citizen Physical Requirements: Not required for this position. Location: Washington, DC Working at DMI DMI is a diverse, prosperous, and rewarding place to work. Being part of the DMI family means we care about your well-being. As such, we offer a variety of perks and benefits that help meet various interests and needs, while still having the opportunity to work directly with a number of our award-winning, Fortune 1000 clients. The following categories make up your DMI well-being: * Convenience/Concierge - Virtual visits through health insurance, pet insurance, commuter benefits, discount tickets for movies, travel, and many other items to provide convenience. * Development - Annual performance management, continuing education, tuition assistance, internal job opportunities along with career enrichment and advancement to help each employee with their professional and personal development. * Financial - Generous 401k matches both pre-tax and post-tax (ROTH) contributions along with financial wellness education, EAP, Life Insurance, and Disability to help provide financial stability for each DMI employee. * Recognition - Great achievements do not go unnoticed by DMI through the Annual Awards ceremony, service anniversaries, peer-to-peer acknowledgment, and employee referral bonuses. * Wellness - Healthcare benefits, Wellness programs, Flu Shots, Biometric screenings, and several other wellness options. Employees are valued for their talents and contributions. We all take pride in helping our customers achieve their goals, which in turn contributes to the overall success of the company. * No Agencies Please * Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.
    $61k-89k yearly est. Auto-Apply 60d+ ago
  • Deputy Program Manager

    DMI Mobile Enterprise Solutions 4.0company rating

    DMI Mobile Enterprise Solutions job in Washington, DC

    About DMI DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at ************* About the Opportunity DMI, LLC is seeking a Deputy Program Manager to join us. Duties and Responsibilities: * Serving as the focal point for all program-level communications between the Contractor team and the Senate; * Preparing and chairing or representing the Contractor at all ITSC Program-level meetings; * Disseminating all meeting correspondence; * Possessing complete, although not exclusive, Contractor operational decision-making authority; * Communicating daily with the COR or designee and/or alternate COR or designee; * Coordinating all program and any task order activities, deliverables, presentations, and briefings; * Providing staffing for the Contractor team and all task order staffing as required; * Maintaining program service levels and specifications; * Utilizing a formal change control process to ensure agreement on all objectives and tasks; * Participating in the technical review and business process review meetings; * Developing, implementing, monitoring, and controlling the quality assurance plan for the program and all Task Orders; * Reviewing and certifying all billings and ensuring that all invoices are submitted correctly and in a timely manner, including Task Orders; * Directly representing the Contractor to the Senate COR or designee and/or alternate COR or designee; and * Take any related actions to fulfill these Roles and Responsibilities. Qualifications Education and Years of Experience: * A Bachelor's Degree in a relevant field (such as computer science, information technology, or business administration). * 8-10 years of experience in managing large-scale IT projects or contracts, preferably in a government or federal context. Required and Desired Skills/Certifications: * Project Management Professional (PMP) or * Information Technology Infrastructure Library (ITIL) * Security+ or equivalent is required Additional Requirements: 1. Technical Proficiency: * In-depth knowledge of IT systems, infrastructure, and software development. * Familiarity with government regulations, compliance, and security standards (e.g., FAR, DFARS, NIST). Leadership and Communication Skills: * Strong leadership abilities to guide teams, resolve conflicts, and make strategic decisions. * Effective communication with stakeholders, team members, and senior management. Financial Management: * Budgeting and financial oversight skills to manage the $10 million contract effectively. * Ability to allocate resources efficiently and track expenses. Risk Management: * Identifying and mitigating risks associated with the contract. * Developing contingency plans and ensuring project success. Contract Management: * Understanding of contractual terms, deliverables, and performance metrics. * Negotiation skills for contract modifications or extensions. Vendor Management: * Coordinating with subcontractors, vendors, and external partners. * Ensuring timely delivery of services and adherence to quality standards. Quality Assurance: * Implementing processes to monitor and evaluate project performance. * Ensuring compliance with quality requirements. Reporting and Documentation: * Regularly updating stakeholders on project status, risks, and achievements. * Maintaining accurate records and documentation. Adaptability and Problem-Solving: * Ability to handle unexpected challenges and adapt to changing project requirements. * Creative problem-solving skills to address complex issues. Min Citizenship Status Required: Must be a U.S. Citizen Physical Requirements: No Physical requirement needed for this position. Location: 50% on-site, 50% remote United States Capitol, Capitol Visitor Center, Washington, DC 20510 #LI-JL1 Working at DMI DMI is a diverse, prosperous, and rewarding place to work. Being part of the DMI family means we care about your well-being. As such, we offer a variety of perks and benefits that help meet various interests and needs, while still having the opportunity to work directly with a number of our award-winning, Fortune 1000 clients. The following categories make up your DMI well-being: * Convenience/Concierge - Virtual visits through health insurance, pet insurance, commuter benefits, discount tickets for movies, travel, and many other items to provide convenience. * Development - Annual performance management, continuing education, tuition assistance, internal job opportunities along with career enrichment and advancement to help each employee with their professional and personal development. * Financial - Generous 401k matches both pre-tax and post-tax (ROTH) contributions along with financial wellness education, EAP, Life Insurance, and Disability to help provide financial stability for each DMI employee. * Recognition - Great achievements do not go unnoticed by DMI through the Annual Awards ceremony, service anniversaries, peer-to-peer acknowledgment, and employee referral bonuses. * Wellness - Healthcare benefits, Wellness programs, Flu Shots, Biometric screenings, and several other wellness options. Employees are valued for their talents and contributions. We all take pride in helping our customers achieve their goals, which in turn contributes to the overall success of the company. * No Agencies Please * Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.
    $107k-155k yearly est. Auto-Apply 60d+ ago
  • ServiceNow Developer

    DMI Mobile Enterprise Solutions 4.0company rating

    DMI Mobile Enterprise Solutions job in Washington, DC

    About DMI DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at ************* About the Opportunity DMI, LLC is seeking a ServiceNow Developer to join us. ServiceNow Web Application developers will assist with the development of front-end web applications that will be built through the ServiceNow low/no code environment to support the business processes Duties and Responsibilities: Analyze, design, develop, apply, and support complex enterprise projects;• Evaluate customer requirements and provide effective solutions;• Interface with other offices, consult with and inform user departments on system requirements, and resolve problems and operating difficulties for current and future enhancements to WMATA's systems;• Participate in problem resolution related to system design and review;• Recommend approval of functional and technical design documents and enactment of systems, program enhancements, and updates of applications;• Analyze and evaluate system changes to determine feasibility, alternative solutions, and backup procedures;• Work on the development of new systems, upgrades, and enhancements to existing systems and ensure systems are compliant with approved standards;• Perform platform administration duties, including patching, performance tuning, performance monitoring, and AD integration on both Windows and Linux platforms, and also Cloud environments (Azure, AWS, SGP);• Implement CI/CD technologies using tools such as Bamboo, Git, Octopus, Docker, Powershell (Sh), and Kubern; and• Implement application logging and monitoring. Qualifications Education and Years of Experience: Bachelor's degree in Management Information Systems, Computer Science, or in a IT related discipline. Four (4) or more years of relevant experience Minimum Requirements: * Proficiency in ServiceNow developing front-end web applications;• Proficiency with relevant back-end programming languages, programming frameworks and tools, databases, and development platforms, including C#, .Net Core. NUnit, AWS, Azure, and SQL/Oracle;• Proficiency with software development and project management methodologies;• Knowledge of the methods, tools, and techniques used to evaluate, select, develop, test, integrate, and troubleshoot systems software and hardware of all types;• Demonstrated progressive responsibility with diversified technical level information systems and data processing management;• Knowledge of multi-tiered applications such as web services, APIs, clustered environments, database servers, application servers, and report servers; and• Proven experience working in an Agile software development environment, including experience with JIRA, Confluence, and GIT. Preferred Requirements: • Master's degree in computer science or a related IT field. Min Citizenship Status Required: H 1B Physical Requirements: No Physical requirement needed for this position. Location: Hybrid: Remote but will be required to work on-site at WMATA's various locations, specifically: • 4100 Garden City Dr, Hyattsville, MD 20785• 300 7th St SW, Washington, DC 20024• 2401 Mill Road, Alexandria, VA 22314The WMATA manager will work with the Contractor to determine the date/time and place for on-site work. Working at DMI DMI is a diverse, prosperous, and rewarding place to work. Being part of the DMI family means we care about your wellbeing. As such, we offer a variety of perks and benefits that help meet various interests and needs, while still having the opportunity to work directly with a number of our award-winning, Fortune 1000 clients. The following categories make up your DMI wellbeing: * Convenience/Concierge - Virtual visits through health insurance, pet insurance, commuter benefits, discount tickets for movies, travel, and many other items to provide convenience. * Development - Annual performance management, continuing education, and tuition assistance, internal job opportunities along with career enrichment and advancement to help each employee with their professional and personal development. * Financial - Generous 401k matches both pre-tax and post-tax (ROTH) contributions along with financial wellness education, EAP, Life Insurance and Disability help provide financial stability for each DMI employee. * Recognition - Great achievements do not go unnoticed by DMI through Annual Awards ceremony, service anniversaries, peer-to-peer acknowledgment, employee referral bonuses. * Wellness - Healthcare benefits, Wellness programs, Flu Shots, Biometric screenings, and several other wellness options. Employees are valued for their talents and contributions. We all take pride in helping our customers achieve their goals, which in turn contributes to the overall success of the company. * No Agencies Please * Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.
    $83k-112k yearly est. Auto-Apply 42d ago
  • Installation Supervisor

    DMI Mobile Enterprise Solutions 4.0company rating

    DMI Mobile Enterprise Solutions job in Washington, DC

    About DMI DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at ************* About the Opportunity DMI, LLC is seeking a Installation Supervisor to join us. Duties and Responsibilities: * Provides advanced technical advice and guidance on installation, adaptation, configuration, or enhancement of Government technical products and/or programs * Possesses a wide range of in-depth skills and knowledge in computer hardware and software as well as networking systems in use at customer sites * Provides expertise for the resolution of technical problems, troubleshoots products, and modifies products to customer requirements * Provides expert and second-tier technical support for the installation and repair of complex systems and outages * Reviews system and configurations to ensure successful implementation of services into production * Maintains system stability through advanced analytical techniques, timely resolution of incidents, and proactive maintenance to provide the maximum availability and optimal Mean Time To Repair Qualifications Education and Years of Experience: * Leads other subject matter experts of the IT technology team for specific customers, evaluates design and architecture issues, as well as increases integration of services delivered, and researches current market technologies to design cost-effective solutions that meet current and foreseeable customer requirements * New hires must have or complete the required certification (e.g., Security+ or equivalent) within 90 days of their start date. * Security+ or equivalent is required upon hire for Tier 2, Tier 3, and technical roles. Min Citizenship Status Required: Must be a U.S. Citizen Physical Requirements: Not required for this position. Location: Washington, DC Working at DMI DMI is a diverse, prosperous, and rewarding place to work. Being part of the DMI family means we care about your well-being. As such, we offer a variety of perks and benefits that help meet various interests and needs, while still having the opportunity to work directly with a number of our award-winning, Fortune 1000 clients. The following categories make up your DMI well-being: * Convenience/Concierge - Virtual visits through health insurance, pet insurance, commuter benefits, discount tickets for movies, travel, and many other items to provide convenience. * Development - Annual performance management, continuing education, tuition assistance, internal job opportunities along with career enrichment and advancement to help each employee with their professional and personal development. * Financial - Generous 401k matches both pre-tax and post-tax (ROTH) contributions along with financial wellness education, EAP, Life Insurance, and Disability to help provide financial stability for each DMI employee. * Recognition - Great achievements do not go unnoticed by DMI through the Annual Awards ceremony, service anniversaries, peer-to-peer acknowledgment, and employee referral bonuses. * Wellness - Healthcare benefits, Wellness programs, Flu Shots, Biometric screenings, and several other wellness options. Employees are valued for their talents and contributions. We all take pride in helping our customers achieve their goals, which in turn contributes to the overall success of the company. * No Agencies Please * Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.
    $56k-80k yearly est. Auto-Apply 60d+ ago
  • Service Desk Quality Analyst

    DMI Mobile Enterprise Solutions 4.0company rating

    DMI Mobile Enterprise Solutions job in Arlington, VA

    About DMI DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at ************* About the Opportunity DMI is looking for a Service Desk Quality Analyst to support a federal customer in the DC Metro area. Duties and Responsibilities: * Manage a Quality Assurance Program to ensure the Service Desk is delivering quality support. * Ability to review tickets, recorded calls, and coach. * Preferred experience with ServiceNow and Genesys. * Identify trends and create clear actionable plans to effectively improve quality of service. * Oversee Quality Assurance activities and track performance against customer requirements. * Provide oversight for health of tickets and hold agents accountable. * Review tickets and performance metrics to implement corrective action as necessary. * Manage operational reports and make Service Desk quality improvement recommendations. * Identify and assess quality issues, determine root cause, and communicate appropriately to management and customers. * Partner with Human Resource to achieve recruiting and staffing levels to meet demands, develop employee retention strategies, and assist in employee training and development. * Continually improve the quality and cost effectiveness of IT services. * Address IT service performance that is not meeting expectations. * Incident, Call Interaction, E-mail/Chat, and KPI monitoring. * Develop and manage a structured training plan for all service desk staff. * Maintain constant flow of communication to all sites, management, and customers. * Ability to work in a distributed and cross functional team environment. Qualifications Education and Years of Experience: * Bachelor's degree from an accredited college/university in Computer Science or Engineering or a minimum eight year's equivalent work experience in a fast-paced Service Desk environment. Required and Desired Skills/Certifications: * ServiceNow Certification and ITIL Certification is preferred. * Experience performing quality assurance responsibilities in support of ServiceNow. * Experience initiating continuous process improvement by analyzing performance reports to identify trends and patterns that may interfere with achieving goals. Additional Requirements: Successful completion of a Public Trust background investigation and/or a Public Trust clearance. Min Citizenship Status Required: Must be a U.S. Citizen Physical Requirements: No physical requirement is needed for this position. Location:Arlington,Virginia Working at DMI DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together: * Do What's Right - We lead with honesty and integrity. * Own the Outcome - We take responsibility and deliver. * Deliver for Our Customers - We are relentless about delivering value. * Think Bold, Act Smart - We innovate with purpose. * Win Together - We collaborate and celebrate our success. These values aren't just ideals-they show up in how we support every part of your well-being: * Convenience/Concierge - Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier. * Development - Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive. * Financial - Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future. * Recognition - Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements. * Wellness - Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health. DMI values employees for their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together. * No Agencies Please * Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.
    $33k-48k yearly est. Auto-Apply 4d ago
  • Hardware Asset Management Specialist

    DMI Mobile Enterprise Solutions 4.0company rating

    DMI Mobile Enterprise Solutions job in Arlington, VA

    About DMI DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at ************* About the Opportunity DMI is seeking a Hardware Asset Management Specialist to support a federal customer. Duties and Responsibilities: * Responsible for IT hardware asset lifecycle - receiving, updating, and tracking of IT hardware assets in ServiceNow. * Manage asset inventory and replenishment in inventory stockrooms * Participate in development of procedures for tracking of IT hardware Assets and Consumables * Enter and maintain IT hardware asset data in asset records such as asset tags, owners, costs, dates, and audit schedules. * Perform physical inventories with scanning equipment to validate asset locations * Assist in reconciliation of hardware inventory audits and remote asset verification * Participate in staging and reconciling of hardware equipment for shipments and decommissioning * Collaborate with the Configuration Management team to remediate discovery and model normalization of hardware in the CMDB * Follow all IT Asset Management policies and procedures as stated * Provide ad-hoc reporting as needed Qualifications Experience/Required Skills/Certifications: * ServiceNow Asset * Fork Lift driving * Inventory management * Excel formulas and reporting Min Citizenship Status Required: Must be a U.S. Citizen Physical Requirements: No Physical requirement needed for this position. Location: Arlington, VA Working at DMI DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together: * Do What's Right - We lead with honesty and integrity. * Own the Outcome - We take responsibility and deliver. * Deliver for Our Customers - We are relentless about delivering value. * Think Bold, Act Smart - We innovate with purpose. * Win Together - We collaborate and celebrate our success. DMI values employees for their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together. Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.
    $67k-104k yearly est. Auto-Apply 10d ago
  • ServiceNow Architect

    DMI Mobile Enterprise Solutions 4.0company rating

    DMI Mobile Enterprise Solutions job in Washington, DC

    About DMI DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at ************* About the Opportunity DMI, LLC is seeking a ServiceNow Architect to join us. We need a ServiceNow Architect to lead the delivery and future state solution of a large-scale ServiceNow initiative. Scope includes supporting the ITSM, ITOM, ITAM, Security Operations, and Strategic Portfolio Management modules. This will include operations, automation, workflow standardization, and platform governance. The architect will drive the future state roadmap and ensure the platform is scalable, secure, and built the right way - not just the fast way. Duties and Responsibilities: * Own ServiceNow platform architecture, roadmap, and design standards. * Lead alignment across applications, infrastructure, and services. * Architect integrations (directory/identity, monitoring/event management, ERP/finance, endpoint management tools). * Establish and enforce development best practices: security, ACL/RBAC, Flow Designer, ATF, release pipelines. * Guide product owners, developers, and admins; approve solution designs. * Ensure performance, scalability, and upgrade readiness. * Build dashboards that show operational value and outcomes (not just activity). * Reduce technical debt; streamline change/incident/problem workflows. Qualifications Education and Years of Experience: Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience. Required Skills/Certifications: * ServiceNow Certified System Administrator (CSA) * Minimum 7+ years of ServiceNow experience. * 3+ years acting as a ServiceNow Architect or Design Authority. * Deep expertise in: * ITSM (Incident/Problem/Change/Request) * ITOM * ITAM * Security operations * Strategic portfolio management * IntegrationHub & Flow Designer * Strong understanding of non-functional requirements: performance, security, upgradeability, and release management. * Proven experience leading cross-functional delivery teams. Preferred Experience * ServiceNow support for a large enterprise or public-sector environment * Platform automation: Automated Test Framework (ATF), pipelines, CI/CD * Service Mapping, ITOM, Performance Analytics Preferred (any of the following): * Certified Implementation Specialist (CIS) - ITSM / Discovery / CMDB / CSDM * Certified Application Developer (CAD) * Certified Technical Architect (CTA) - highly preferred * ITIL v4 Foundation or higher. Min Citizenship Status Required: H1B Physical Requirements: No physical requirement is needed for this position. Location: Washington, DC Metro (Hybrid - Onsite Required) #LI-SP1 Working at DMI DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together: * Do What's Right - We lead with honesty and integrity. * Own the Outcome - We take responsibility and deliver. * Deliver for Our Customers - We are relentless about delivering value. * Think Bold, Act Smart - We innovate with purpose. * Win Together - We collaborate and celebrate our success. These values aren't just ideals-they show up in how we support every part of your well-being: * Convenience/Concierge - Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier. * Development - Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive. * Financial - Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future. * Recognition - Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements. * Wellness - Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health. DMI values employees for their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together. * No Agencies Please * Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.
    $80k-132k yearly est. Auto-Apply 36d ago
  • Purchasing Manager

    DMI Mobile Enterprise Solutions 4.0company rating

    DMI Mobile Enterprise Solutions job in Washington, DC

    About DMI DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at ************* About the Opportunity DMI, LLC is seeking a Purchasing Manager to join us. Duties and Responsibilities: * Oversees purchases of materials, equipment, products, parts, services, and supplies necessary for on-going operations * Sources, purchases, plans, and schedules the movement of materials, equipment, parts, components, services, supplies, finished goods and related material through production and inventory process * Identifies component and related requirements from engineering and production specifications and schedules * In front-end procurement mode, analyzes data and determines factors that affect prices and determines lowest cost consistent with quality, reliability, and ability to meet required schedules * Reviews proposals, negotiates prices, selects or recommends suppliers, analyzes trends, follows up on orders placed, approves payment, and maintains necessary records of material movement throughout manufacturing and inventory cycle(s) * Coordinates and follows up with production, warehouse, and engineering personnel to ensure appropriate procurement, scheduling, and movement of materials and services * Maintains detailed records of goods and services ordered and received * Reviews, evaluates, and approves specifications for issuing and awarding bids * Locates vendors of materials, equipment or supplies, and consults with them to determine product availability and terms of sales * Represents Team DMI in negotiating contracts and formulating policies with suppliers * Resolves vendor or contractor grievances, and claims against suppliers Qualifications Education and Years of Experience: * Leads other subject matter experts of the IT team for specific customers, evaluates design and architecture issues, as well as increases integration of services delivered, and researches current market technologies to design cost-effective solutions that meet current and foreseeable customer requirements * Education: A Bachelor's Degree in a relevant field (such as computer science, information technology, or business administration) is often required. * Certification: N/A * Experience: 5+ yrs Min Citizenship Status Required: Must be a U.S. Citizen Physical Requirements: Not required for this position. Location: Washington, DC Working at DMI DMI is a diverse, prosperous, and rewarding place to work. Being part of the DMI family means we care about your well-being. As such, we offer a variety of perks and benefits that help meet various interests and needs, while still having the opportunity to work directly with a number of our award-winning, Fortune 1000 clients. The following categories make up your DMI well-being: * Convenience/Concierge - Virtual visits through health insurance, pet insurance, commuter benefits, discount tickets for movies, travel, and many other items to provide convenience. * Development - Annual performance management, continuing education, tuition assistance, internal job opportunities along with career enrichment and advancement to help each employee with their professional and personal development. * Financial - Generous 401k matches both pre-tax and post-tax (ROTH) contributions along with financial wellness education, EAP, Life Insurance, and Disability to help provide financial stability for each DMI employee. * Recognition - Great achievements do not go unnoticed by DMI through the Annual Awards ceremony, service anniversaries, peer-to-peer acknowledgment, and employee referral bonuses. * Wellness - Healthcare benefits, Wellness programs, Flu Shots, Biometric screenings, and several other wellness options. Employees are valued for their talents and contributions. We all take pride in helping our customers achieve their goals, which in turn contributes to the overall success of the company. * No Agencies Please * Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.
    $81k-112k yearly est. Auto-Apply 4d ago
  • Installation Technician

    DMI Mobile Enterprise Solutions 4.0company rating

    DMI Mobile Enterprise Solutions job in Washington, DC

    About DMI DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at ************* About the Opportunity DMI, LLC is seeking a Installation Technician to join us. Duties and Responsibilities: * Interfaces directly with customers * Installs, tests, maintains, and repairs products such as equipment, integrated systems and subsystems, and software at the client and/or field locations * Instructs customers in equipment operation, provides technical assistance, performs preventative maintenance, and troubleshoots equipment for malfunctions to eliminate problems in minimum time * Installs, upgrades, and removes products ensuring coordinative engineering field change * Assembles, installs, and configures systems and equipment in accordance with site assessments and schematics Qualifications Education and Years of Experience: * Leads other subject matter experts of the IT technology team for specific customers, evaluates design and architecture issues, as well as increases integration of services delivered, and researches current market technologies to design cost-effective solutions that meet current and foreseeable customer requirements * New hires must have or complete the required certification (e.g., Security+ or equivalent) within 90 days of their start date. * Security+ or equivalent is required upon hire for Tier 2, Tier 3, and technical roles. Min Citizenship Status Required: Must be a U.S. Citizen Physical Requirements: Not required for this position. Location: Washington, DC Working at DMI DMI is a diverse, prosperous, and rewarding place to work. Being part of the DMI family means we care about your well-being. As such, we offer a variety of perks and benefits that help meet various interests and needs, while still having the opportunity to work directly with a number of our award-winning, Fortune 1000 clients. The following categories make up your DMI well-being: * Convenience/Concierge - Virtual visits through health insurance, pet insurance, commuter benefits, discount tickets for movies, travel, and many other items to provide convenience. * Development - Annual performance management, continuing education, tuition assistance, internal job opportunities along with career enrichment and advancement to help each employee with their professional and personal development. * Financial - Generous 401k matches both pre-tax and post-tax (ROTH) contributions along with financial wellness education, EAP, Life Insurance, and Disability to help provide financial stability for each DMI employee. * Recognition - Great achievements do not go unnoticed by DMI through the Annual Awards ceremony, service anniversaries, peer-to-peer acknowledgment, and employee referral bonuses. * Wellness - Healthcare benefits, Wellness programs, Flu Shots, Biometric screenings, and several other wellness options. Employees are valued for their talents and contributions. We all take pride in helping our customers achieve their goals, which in turn contributes to the overall success of the company. * No Agencies Please * Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.
    $29k-36k yearly est. Auto-Apply 60d+ ago
  • AI Solutions Engineer

    DMI Mobile Enterprise Solutions 4.0company rating

    DMI Mobile Enterprise Solutions job in McLean, VA

    About DMI DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at ************* About the Opportunity DMI, LLC is seeking an AI Solutions Engineer to join us. The ideal candidate will design, build, and deploy AI/ML solutions for Federal agencies, leveraging cloud platforms and cutting-edge data science methodologies. Duties and Responsibilities: * AI Solution Design & Architecture: Define and implement enterprise-grade AI solution frameworks, applying best practices for scalability, adaptability, and integration into existing business systems. * Data Engineering & Preprocessing: Collect, clean, and preprocess structured and unstructured data from multiple sources, ensuring data quality, consistency, and governance in line with industry standards. * Prototyping & Model Development: Build lightweight prototypes and full-scale models to validate feasibility and demonstrate business impact. Explore advanced AI/ML approaches, including LLMs, generative AI, reinforcement learning, and predictive analytics. * Model Deployment & MLOps: Deploy and manage models using AWS SageMaker pipelines, containerized environments (Docker, Kubernetes), and MLOps frameworks (MLflow, Airflow) for continuous delivery, monitoring, and lifecycle management. * Integration of Advanced AI Platforms: Leverage Anthropic's AI models and other cutting-edge LLMs to enable intelligent document analysis, conversational AI, and adaptive decision-support systems. * Performance Monitoring & Optimization: Conduct experiments, evaluate performance metrics, and iterate to improve model accuracy, robustness, explainability, and efficiency. * Collaboration & Delivery: Work closely with cross-functional teams, engage stakeholders to capture multi-dimensional requirements, and participate in Agile development processes (sprint planning, stand-ups, retrospectives). * Documentation & Governance: Maintain reproducible workflows, ensure compliance with industry standards and best practices (e.g., FAIR data principles, model governance, and responsible AI), and document end-to-end pipelines. Qualifications Education and Years of Experience: * Bachelor's or master's degree in computer science, Data Science, AI/ML, or related field * 8+ year of overall experience3+ years of applied AI/ML engineering experience. * Proven track record in designing, deploying, and scaling AI/ML solutions in production AWS environments. * Hands-on experience integrating Anthropic's LLMs (Claude family) or comparable advanced AI platforms into enterprise workflows. Required and Desired Skills/Certifications: * Strong proficiency in Python and ML frameworks (TensorFlow, PyTorch, Scikit-learn). * Deep expertise with AWS AI/ML ecosystem (SageMaker, S3, Lambda, Redshift, Athena). * Familiarity with MLOps tools (Docker, Kubernetes, MLflow, Airflow, Spark). * Experience with databases (SQL, MySQL, PostgreSQL) and data pipeline frameworks. * Familiarity with enterprise AI standards such as model governance, explainable AI (XAI), data privacy/security regulations (HIPAA, GDPR), and responsible AI principles. * Strong problem-solving, analytical, and communication skills with the ability to translate AI innovations into actionable business value. Additional Requirements: Successful completion of a Public Trust background investigation and/or a Public Trust clearance. Min Citizenship Status Required: GC/US Citizen Physical Requirements: There are no physical requirements for this position. Location: Remote #LI-SM3 Working at DMI DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together: * Do What's Right - We lead with honesty and integrity. * Own the Outcome - We take responsibility and deliver. * Deliver for Our Customers - We are relentless about delivering value. * Think Bold, Act Smart - We innovate with purpose. * Win Together - We collaborate and celebrate our success. These values aren't just ideals-they show up in how we support every part of your well-being: * Convenience/Concierge - Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier. * Development - Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive. * Financial - Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future. * Recognition - Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements. * Wellness - Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health. DMI values employees for their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together. * No Agencies Please * Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.
    $92k-142k yearly est. Auto-Apply 59d ago
  • Conversion/Data Specialist

    DMI Mobile Enterprise Solutions 4.0company rating

    DMI Mobile Enterprise Solutions job in Washington, DC

    About DMI DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at ************* About the Opportunity DMI, LLC is seeking a Conversion/Data Specialist to join us. Duties and Responsibilities: * Analyze the existing data structures in PeopleSoft and confirm the necessary transformations for Data Warehouse compatibility. * Extract data from PeopleSoft using SQL and other relevant tools. * Creation of efficient data structures that support reporting and analytics. * Expertise in dimensional modeling and entity-relationship modeling). * Develop and implement data transformation processes to clean, standardize, and enhance the quality of the data during migration. * Create data mapping documents that outline the relationships between source and target data fields. * Utilize ETL tools for data integration. * Design and implement ETL processes to load data into the Data Warehouse, ensuring efficient performance and data integrity. * Validate data accuracy and completeness post-migration to ensure that all data has been successfully transferred. * Work closely with business analysts, data architects, and stakeholders to understand data requirements and ensure alignment with business objectives. * Familiarity with data governance, compliance, and data security protocols, including encryption, data masking, and compliance with regulations (e.g., PII, HIPAA). * Recommending and analyzing the possibility of Cloud Data Warehousing. Qualifications Education and Years of Experience: Bachelor's degree in computer science, information systems. 8 years of total experience needed. Additional Requirements: * 5 years of experience in data migration projects, specifically from PeopleSoft to a Cloud BasedData Warehouse system. * Strong proficiency in SQL for data extraction and manipulation. * Experience with ETL tools and data integration techniques. * Experience with databases such as Oracle, SQL Server, Sybase, Informix, and DB2. * Familiarity with data warehousing concepts, data modeling, and reporting tools. * Excellent analytical, problem-solving, and communication skills. Strong attention to detail and commitment to data accuracy. Preferred Skills: * Experience with cloud-based Data Warehouse solutions (e.g., Oracle FDIP, Snowflake, Amazon Redshift, Google BigQuery). * Relevant certifications in data management or ETL tools are a plus. Min Citizenship Status Required: Must be a U.S. Citizen or Work Visa Holder Physical Requirements: No Physical requirement needed for this position. Location: Washington, DC/Remote * Can be remote within the US with occasional onsite in DMV. Working at DMI DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together: * Do What's Right - We lead with honesty and integrity. * Own the Outcome - We take responsibility and deliver. * Deliver for Our Customers - We are relentless about delivering value. * Think Bold, Act Smart - We innovate with purpose. * Win Together - We collaborate and celebrate our success. These values aren't just ideals-they show up in how we support every part of your well-being: * Convenience/Concierge - Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier. * Development - Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive. * Financial - Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future. * Recognition - Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements. * Wellness - Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health. DMI values employees for their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together. * No Agencies Please * Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.
    $54k-82k yearly est. Auto-Apply 60d+ ago
  • Training Manager

    DMI Mobile Enterprise Solutions 4.0company rating

    DMI Mobile Enterprise Solutions job in Washington, DC

    About DMI DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at ************* About the Opportunity DMI, LLC is seeking a Training Manager to join us. Duties and Responsibilities: * Designs and delivers programs to train all levels of personnel * Develops tests and visual aids, conducts training classes, and develops criteria for evaluating effectiveness of training activities * Formulates teaching outline in conformance with selected instructional methods, utilizing knowledge of specified training needs and effectiveness of training methods * Keeps abreast of training and development research, including learning theory, motivation theory, and new materials, methods, and techniques * Qualifications Education and Years of Experience: * Leads other subject matter experts of the IT technology team for specific customers, evaluates design and architecture issues, as well as increases integration of services delivered, and researches current market technologies to design cost-effective solutions that meet current and foreseeable customer requirements * New hires must have or complete the required certification (e.g., Security+ or equivalent) within 90 days of their start date. * Security+ or equivalent is required upon hire for Tier 2, Tier 3, and technical roles. Min Citizenship Status Required: Must be a U.S. Citizen Physical Requirements: Not required for this position. Location: Washington, DC Working at DMI DMI is a diverse, prosperous, and rewarding place to work. Being part of the DMI family means we care about your well-being. As such, we offer a variety of perks and benefits that help meet various interests and needs, while still having the opportunity to work directly with a number of our award-winning, Fortune 1000 clients. The following categories make up your DMI well-being: * Convenience/Concierge - Virtual visits through health insurance, pet insurance, commuter benefits, discount tickets for movies, travel, and many other items to provide convenience. * Development - Annual performance management, continuing education, tuition assistance, internal job opportunities along with career enrichment and advancement to help each employee with their professional and personal development. * Financial - Generous 401k matches both pre-tax and post-tax (ROTH) contributions along with financial wellness education, EAP, Life Insurance, and Disability to help provide financial stability for each DMI employee. * Recognition - Great achievements do not go unnoticed by DMI through the Annual Awards ceremony, service anniversaries, peer-to-peer acknowledgment, and employee referral bonuses. * Wellness - Healthcare benefits, Wellness programs, Flu Shots, Biometric screenings, and several other wellness options. Employees are valued for their talents and contributions. We all take pride in helping our customers achieve their goals, which in turn contributes to the overall success of the company. * No Agencies Please * Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.
    $55k-88k yearly est. Auto-Apply 60d+ ago
  • Assest Management Lead

    DMI Mobile Enterprise Solutions 4.0company rating

    DMI Mobile Enterprise Solutions job in Washington, DC

    About DMI DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at ************* About the Opportunity DMI, LLC is seeking a Asset Management Lead to join us. Duties and Responsibilities: * Oversees the accurate tracking, accounting, and auditing of assets * Ensures adequate assets are available based on forecasted needs * Implements strategies to increase utilization of assets and drive efficiencies * Oversees final asset disposition or disposal at the end of the lifecycle * Develops asset management performance metrics and produces reports to identify the need or disposal of assets and optimize lifecycle positioning decisions * New hires must have or complete the required certification (e.g., Security+ or equivalent) within 90 days of their start date. * Security+ or equivalent is required upon hire for Tier 2, Tier 3, and technical roles. * Qualifications Education and Years of Experience: * Leads other subject matter experts of the IT technology team for specific customers, evaluates design and architecture issues, as well as increases integration of services delivered, and researches current market technologies to design cost-effective solutions that meet current and foreseeable customer requirements Min Citizenship Status Required: Must be a U.S. Citizen Physical Requirements: Not required for this position. Location: Washington, DC Working at DMI DMI is a diverse, prosperous, and rewarding place to work. Being part of the DMI family means we care about your well-being. As such, we offer a variety of perks and benefits that help meet various interests and needs, while still having the opportunity to work directly with a number of our award-winning, Fortune 1000 clients. The following categories make up your DMI well-being: * Convenience/Concierge - Virtual visits through health insurance, pet insurance, commuter benefits, discount tickets for movies, travel, and many other items to provide convenience. * Development - Annual performance management, continuing education, tuition assistance, internal job opportunities along with career enrichment and advancement to help each employee with their professional and personal development. * Financial - Generous 401k matches both pre-tax and post-tax (ROTH) contributions along with financial wellness education, EAP, Life Insurance, and Disability to help provide financial stability for each DMI employee. * Recognition - Great achievements do not go unnoticed by DMI through the Annual Awards ceremony, service anniversaries, peer-to-peer acknowledgment, and employee referral bonuses. * Wellness - Healthcare benefits, Wellness programs, Flu Shots, Biometric screenings, and several other wellness options. Employees are valued for their talents and contributions. We all take pride in helping our customers achieve their goals, which in turn contributes to the overall success of the company. * No Agencies Please * Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.
    $106k-152k yearly est. Auto-Apply 60d+ ago
  • Knowledge Manager

    DMI Mobile Enterprise Solutions 4.0company rating

    DMI Mobile Enterprise Solutions job in McLean, VA

    About DMI DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at ************* About the Opportunity DMI, LLC is seeking a Knowledge Manager to join us. The Knowledge Manager leads other subject matter experts of the IT team for specific customers, evaluates design and architecture issues, as well as increases integration of services delivered, and researches current market technologies to design cost-effective solutions that meet current and foreseeable customer requirements Duties and Responsibilities: * Implements policies and procedures regarding how problems are identified, received, documented, distributed, and correcte * Ensures maximum issue resolution in minimum time to meet Service Level Agreements * Establishes objectives and directs staff activities to improve technical support practices in the areas of quality, knowledge centered support, and resolution timeframes * Drives product supportability * Coordinates customer service activities with other internal functions * Maintains customer databases * Qualifications Education and Years of Experience: The Knowledge Manager provides leadership to IT subject matter experts supporting specific customers, evaluating design and architecture challenges, improving service integration, and researching emerging technologies to develop cost-effective solutions that address both current and anticipated customer needs * Education: A Bachelor's Degree in a relevant field (such as computer science, information technology, or business administration) is often required. * Certification: ITIL * Security+ or equivalent is required * Experience: 8+ years Min Citizenship Status Required: Must be a U.S. Citizen Physical Requirements: No Physical requirement needed for this position. Location: McLean, Virginia #LI-JL1 Working at DMI DMI is a diverse, prosperous, and rewarding place to work. Being part of the DMI family means we care about your well-being. As such, we offer a variety of perks and benefits that help meet various interests and needs, while still having the opportunity to work directly with a number of our award-winning, Fortune 1000 clients. The following categories make up your DMI well-being: * Convenience/Concierge - Virtual visits through health insurance, pet insurance, commuter benefits, discount tickets for movies, travel, and many other items to provide convenience. * Development - Annual performance management, continuing education, tuition assistance, internal job opportunities along with career enrichment and advancement to help each employee with their professional and personal development. * Financial - Generous 401k matches both pre-tax and post-tax (ROTH) contributions along with financial wellness education, EAP, Life Insurance, and Disability to help provide financial stability for each DMI employee. * Recognition - Great achievements do not go unnoticed by DMI through the Annual Awards ceremony, service anniversaries, peer-to-peer acknowledgment, and employee referral bonuses. * Wellness - Healthcare benefits, Wellness programs, Flu Shots, Biometric screenings, and several other wellness options. Employees are valued for their talents and contributions. We all take pride in helping our customers achieve their goals, which in turn contributes to the overall success of the company. * No Agencies Please * Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.
    $73k-107k yearly est. Auto-Apply 34d ago
  • Software Engineer

    DMI Mobile Enterprise Solutions 4.0company rating

    DMI Mobile Enterprise Solutions job in Washington, DC

    About DMI DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at ************* About the Opportunity DMI, LLC is seeking a Software Engineer to join us. Design, build, and support small applications, integrations, and automations that keep government IT services running smoothly. Partner with service desk, systems, and security teams to improve reliability, reduce toil, and ship user-friendly tools. Write clear documentation and deliver work that meets quality and accessibility standards. Duties and Responsibilities: * Build and maintain lightweight apps, scripts, dashboards, and integrations (ticketing, reporting, workflow automation). * Improve existing internal tools: fix defects, add features, and harden for scale and resilience. * Participate in incident/problem/change work: diagnose issues, create hotfixes, write KB articles, and contribute to root-cause reviews. * Support web services and common platforms (e.g., content delivery, streaming, asset management, scheduling, Windows/Linux web services). * Plan and execute small releases with change records, rollback plans, and post-implementation notes. * Write and maintain technical docs (runbooks, SOPs, API notes) and keep them current. * Ensure accessibility (e.g., Section 508) for any software or web deliverables. * Coordinate with operations and security for events, maintenance windows, and contingency activities as needed. Qualifications Education and Years of Experience: * A Bachelor's Degree in a relevant field (such as computer science, information technology, or business administration) is often required. * 2 - 4+ years of experience * New hires must have or complete the required certification (e.g., Security+ or equivalent) within 90 days of their start date. * Security+ or equivalent is required upon hire for Tier 2, Tier 3, and technical roles. * Required Qualifications: * Proficiency in one or more: C#, .NET, PowerShell, Python, or JavaScript/TypeScript. * Experience with REST APIs, web services, and data exchange (JSON, XML); comfortable with auth patterns (OAuth/OpenID). * Solid grasp of CI/CD, source control, and code reviews (GitHub/GitLab/Azure DevOps). * Familiarity with IT operations practices (incidents, problems, changes) and writing KB articles. * Working knowledge of Windows and/or Linux server fundamentals; experience with IIS or Nginx a plus. * Comfortable with SQL or a modern datastore; able to write simple queries and optimize for common use cases. * Clear, concise documentation and the habit of leaving systems easier to operate than you found them. Nice to Have: * Experience with ServiceNow or another ITSM platform (flows, APIs, catalog, reporting). * Telephony/ACD or messaging integrations (Teams/Slack, call events, warm-transfer workflows). * Front-end skills for internal tools (React, basic HTML/CSS). * Packaging and deployment experience (MSI, winget, Docker, or similar). Min Citizenship Status Required: Must be a U.S. Citizen Physical Requirements: Not required for this position. Location: Washington, DC (Remote with On-site occasionally) #LI-MS3 Working at DMI DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together: * Do What's Right - We lead with honesty and integrity. * Own the Outcome - We take responsibility and deliver. * Deliver for Our Customers - We are relentless about delivering value. * Think Bold, Act Smart - We innovate with purpose. * Win Together - We collaborate and celebrate our success. These values aren't just ideals-they show up in how we support every part of your well-being: * Convenience/Concierge - Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier. * Development - Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive. * Financial - Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future. * Recognition - Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements. * Wellness - Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health. DMI values employees for their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together. * No Agencies Please * Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.
    $74k-99k yearly est. Auto-Apply 28d ago
  • Network Engineer

    DMI Mobile Enterprise Solutions 4.0company rating

    DMI Mobile Enterprise Solutions job in McLean, VA

    About DMI DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at ************* About the Opportunity DMI, LLC is seeking a Lead Network Engineer to join us. Duties and Responsibilities: * Lead engineering and installation (E&I) support for inside/outside plant LAN wiring and fiber optic cable terminations. * Install, monitor, manage, and support switches, routers, and data circuits for OMC voice, data, and video systems. * Ensure secure configuration of network infrastructure in accordance with DoD cybersecurity policies. * Maintain and update as-built cabling/fiber documentation and network diagrams. * Configure and manage network encryption devices. * Manage IP address allocations to optimize performance and maintain security. * Troubleshoot complex network issues and coordinate with internal and external stakeholders to resolve them. * Advise OMC IT leadership on innovative technologies and network enhancements. Qualifications Education and Years of Experience: * Bachelor's Degree, preferred degree is in an IT-related field Required and Desired Skills/Certifications: * Certifications: Cisco Certified Network Professional (CCNP) Enterprise, DOD 8570.01M IAT-Level II * Experience: 5+ years of similar experience * Extensive experience with DoD network infrastructure and security protocols. * Proficiency in configuring and managing Cisco or equivalent network devices. * Strong understanding of encryption technologies and IP management. * Experience with fiber optic and LAN cabling standards and practices. * Ability to lead technical teams and coordinate with multiple stakeholders. * Familiarity with SAP systems and secure enclave environments. (preferred) * Experience supporting remote and OCONUS locations.(preferred) * Knowledge of DoD RMF, NIST, and cybersecurity compliance frameworks.(preferred) Clearance Requirements: Successful completion of a government security screening and/or a Top Secret Clearance * Clearance: Top Secret w/ SCI eligibility Min Citizenship Status Required: Must be a U.S. Citizen Physical Requirements: None required for this position. Location: Arlington, VA #LI-BQ1 Working at DMI DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together: * Do What's Right - We lead with honesty and integrity. * Own the Outcome - We take responsibility and deliver. * Deliver for Our Customers - We are relentless about delivering value. * Think Bold, Act Smart - We innovate with purpose. * Win Together - We collaborate and celebrate our success. These values aren't just ideals-they show up in how we support every part of your well-being: * Convenience/Concierge - Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier. * Development - Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive. * Financial - Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future. * Recognition - Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements. * Wellness - Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health. DMI values employees for their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together. * No Agencies Please * Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.
    $67k-87k yearly est. Auto-Apply 49d ago
  • Sr. Program Manager

    DMI Mobile Enterprise Solutions 4.0company rating

    DMI Mobile Enterprise Solutions job in Washington, DC

    About DMI DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at ************* About the Opportunity DMI, LLC is seeking a Sr. Program Manager to join us. Duties and Responsibilities: * Serving as the focal point for all program-level communications between the Contractor team and the Senate; * Preparing and chairing or representing the Contractor at all ITSC Program-level meetings; * Disseminating all meeting correspondence; * Possessing complete, although not exclusive, Contractor operational decision-making authority; * Communicating daily with the COR or designee and/or alternate COR or designee; * Coordinating all program and any task order activities, deliverables, presentations, and briefings; * Providing staffing for the Contractor team and all task order staffing as required; * Maintaining program service levels and specifications; * Utilizing a formal change control process to ensure agreement on all objectives and tasks; * Participating in the technical review and business process review meetings; * Developing, implementing, monitoring, and controlling the quality assurance plan for the program and all Task Orders; * Reviewing and certifying all billings and ensuring that all invoices are submitted correctly and in a timely manner, including Task Orders; * Directly representing the Contractor to the Senate COR or designee and/or alternate COR or designee; and * Take any related actions to fulfill these Roles and Responsibilities. Qualifications Education and Years of Experience: * A Master's Degree in a relevant field (such as computer science, information technology, or business administration) * 10 to 15 years of experience in managing large-scale IT projects or contracts, preferably in a government or federal context. * Security+ or equivalent is required Required and Desired Skills/Certifications: * Project Management Professional (PMP) or Information Technology Infrastructure Library (ITIL) required Additional Requirements: * In-depth knowledge of IT systems, infrastructure, and software development * Familiarity with government regulations, compliance, and security standards (e.g. NIST) * Strong leadership abilities to guide teams, resolve conflicts, and make strategic decisions. * Effective communication with stakeholders, team members, and senior management. * Budgeting and financial oversight skills to effectively manage the contract * Ability to allocate resources efficiently and track expenses. Min Citizenship Status Required: Must be a U.S. Citizen Physical Requirements: Not required for this position. Location: Hybrid, Washington, DC 20510. * Must be able to work on-site at the Capitol. * 50% on-site, 50% remote. #LI-JL1 Working at DMI DMI is a diverse, prosperous, and rewarding place to work. Being part of the DMI family means we care about your well-being. As such, we offer a variety of perks and benefits that help meet various interests and needs, while still having the opportunity to work directly with a number of our award-winning, Fortune 1000 clients. The following categories make up your DMI well-being: * Convenience/Concierge - Virtual visits through health insurance, pet insurance, commuter benefits, discount tickets for movies, travel, and many other items to provide convenience. * Development - Annual performance management, continuing education, tuition assistance, internal job opportunities along with career enrichment and advancement to help each employee with their professional and personal development. * Financial - Generous 401k matches both pre-tax and post-tax (ROTH) contributions along with financial wellness education, EAP, Life Insurance, and Disability to help provide financial stability for each DMI employee. * Recognition - Great achievements do not go unnoticed by DMI through the Annual Awards ceremony, service anniversaries, peer-to-peer acknowledgment, and employee referral bonuses. * Wellness - Healthcare benefits, Wellness programs, Flu Shots, Biometric screenings, and several other wellness options. Employees are valued for their talents and contributions. We all take pride in helping our customers achieve their goals, which in turn contributes to the overall success of the company. * No Agencies Please * Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.
    $98k-135k yearly est. Auto-Apply 60d+ ago

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