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DMM jobs - 45 jobs

  • Customer Success Manager - Commercial

    DMM 4.5company rating

    Remote DMM job

    Lob was founded in 2013 by technical co-founders with a vision to connect the world one mailbox at a time. Today, we're transforming the way businesses use direct mail and bringing the power of technology to a traditionally manual channel. Our modern logistics and fulfillment engine helps businesses to build and scale high-quality, personalized direct mail programs without the operational burden. As we grow to meet the evolving needs of our customers and expand our product offerings, we're building a team to shape the future of direct mail. Customer Success Manager - Commercial In this role, you will manage a high volume book of business and lead the renewals process to retain and grow customer relationships. You will actively manage a SMB/MM book of business and work directly with key decision-makers to identify customer requirements and uncover roadblocks to ensure on-time commitments. You will maintain and report an accurate rolling annual- forecast of renewals in your book of business. You will negotiate and execute renewal contracts, in partnership with Legal and Finance, that align to customer goals. You will discover and identify upsell/cross-sell opportunities using analytical tools and upon contract renewal to maximize customer growth. The Lob Customer Success Manager is a high impact position, responsible for owning and executing a portfolio of SMB/MM customers. The ideal Customer Success Manager is an experienced professional with a good understanding of customer success, renewals and contracts. This position is responsible for maximizing customer growth and minimizing churn while adding value to our customers in a scaled model. In this role, you will report to the Senior Manager of Commercial Account Management. As the Customer Success Manager - Commercial, you'll… Manage post-sales activity for SMB/MM customers through touch points that require product knowledge, prioritization planning, project management and the ability to quickly build rapport You will collaborate cross functionally to mitigate churn and to identify expansion opportunities Meet with clients to establish strong relationships and solidify their Direct Mail programs with Lob Responsible for creating renewal agreements and sending them to customers at least a minimum of 90 days in advance Accurately maintain a running forecast of your portfolio and communicate risk and growth opportunities to the needed internal teams Proactively identify and flag churn risk and work actively with a broader account team to mitigate Develop and execute end-to-end programs focused on driving product adoption that lead to retention or expansion Demonstrate high-touch and one-to-many tactics with customers to drive positive outcomes and articulate value realized for their businesses Connect with customers via scalable channels (email, webinars, etc.) to help solve problems Develop, test, and iterate on scaled playbooks and engagement strategies Analyze customer data to build and execute engagement strategies within your customer portfolio Bring the voice of the customer as you partner with the Revenue, Product & Engineering, and Finance teams to share customer feedback, deliver outstanding client experiences, and have a direct impact on building our customer-centric culture at Lob What will you bring to this role… 3-5 years of Enterprise experience in SaaS renewals, account management, customer success, and sales. Experience with a high volume Book of Business (100+ customers) Proven skill with juggling multiple renewals in a given quarter while maintaining strong attention to detail Ability to communicate, present to, and influence key stakeholders at all levels of the customers' organization, including executive and C-level Lifecycle marketing, driving engagement and product adoption driving idea customer behavior via scaled engagements Proven track record implementing programmatic solutions and automation Ability to listen to the customer and translate their business needs into a personalized consultation Significant level of comfort interacting with a high volume of customers, over a variety of mediums (phone, email, webinars) You're excited to help build a new team and drive a huge impact Self-starter who has fresh ideas when it comes to growing customer engagement Great prioritization skills and ability to execute on customer-facing activities You have a track record of successfully iterating programs to achieve goals and ability to make changes on the fly and continuously improve our processes Highly data-driven and intrigued by the challenge of delivering an awesome Lob experience to hundreds of customers Strong numeracy skills Value-based selling skills Advanced problem-solving skills and verbal and written communication skills Excellent listening, negotiation, and presentation abilities Familiarity with Salesforce and ChurnZero (or similar Customer Success platform) strongly preferred Consistent track record of achieving personal and team goals Experience in the marketing automation software and/or and direct mail experience are a plus Gratitude, a sense of purpose, and a kind and generous demeanor are a must! Compensation Information The compensation for this role consists of a base salary, variable, and RSUs Annual Salary Band: $70,000.00 - $80,000.00 + Variable: $7,000.00 - $12,500.00 “Lob's salary ranges are based on market data, relative to our size, industry and stage of growth. Salary is one part of total compensation, which also includes equity, perks and competitive benefits. Salary decisions are based on many factors including geographic location, qualifications for the role, skillset, proficiency and experience level. Lob reasonably expects to pay candidates who are offered roles within the provided salary ranges.” We offer remote working opportunities in AZ, CA, CO, DC, FL, GA, IA, IL, MA, MD, MI, MN, NE, NC, NH, NJ, NV, NY, OH, OR, PA, RI, TN, TX, UT, and WA, unless specified otherwise in the job description above. If you are looking for a progressive, fun-spirited, and mentally stimulating environment, come join us at Lob! Our Commitment to Diversity Lob is an equal opportunity employer and values diversity of backgrounds and perspectives to cultivate an environment of understanding to have greater impact on our business and customers. We encourage under-represented groups to apply and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or criminal history in accordance with local, state, and/or federal laws, including the San Francisco's Fair Chance Ordinance . Recent awards #88 on BuiltIn's Best Remote Midsize Companies to Work For in 2025 BuiltIn Best Remote Midsize Companies to Work For in 2024 BuiltIn Best Midsize Companies to Work For 2022
    $70k-80k yearly Auto-Apply 42d ago
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  • Warehouse Supervisor - Day shift

    Direct Mail Solutions 4.5company rating

    Direct Mail Solutions job in Richmond, VA

    Warehouse Supervisor Direct Mail Solutions is a full-service mail company located in Richmond, Virginia. DMS is seeking Warehouse Supervisor who will be responsible for the day-to-day warehouse operations. (This listing is an entry level management position). Primary Duties & Responsibilities: Assist managers in the motivation and guidance of warehouse employees to develop and maintain a teamwork environment. Provide primary and comprehensive organization of all inventories of materials and finished product utilizing computerized inventory module. Daily communication with management and staff in regard to shift transition, daily activities, and operational issues. Achieve production standards with expected quality on a daily basis. The ability to work flexible overtime as needed. Provide support in areas necessary to maximize productivity. Safe operation of material movement equipment: Forklift, Reach Truck, and Pallet Jack. Knowledge/ Skills/ Abilities: Supervisory/Management experience - a plus! Basic computer and communication skills are required. Strong organizational and problem-solving skills. Strong attention to detail. Work independently and self-motivated. A minimum of one year warehouse operations experience is required. Previous forklift and pallet-jack experience is a plus. Must have the ability to safely lift up to 50lbs on a regular basis. This is full-time day shift position. Core shift hours are either Monday - Wednesday or Thursday - Saturday, 6:10 am - 7:40 pm.
    $40k-63k yearly est. 60d+ ago
  • Account Executive - Veeam

    Merlin Group 4.4company rating

    Remote or Vienna, VA job

    Merlin Group operates at the intersection of cyber innovation, national security, and technology-driven transformation. With a mission to accelerate the adoption of high-impact technologies across the U.S. public sector and regulated commercial markets, Merlin is uniquely structured around three core tenets - Invest, Enable, and Scale - each designed to address a specific stage of the technology lifecycle. Together, our affiliates - Merlin Ventures, CGC, and Merlin Cyber - form a flywheel that builds enduring capability for customers, partners, and the broader cyber ecosystem, operationalizing technological advancement into mission-ready, enterprise-grade solutions. At Merlin, we believe our strength lies in our people. Team members are encouraged to be creative, collaborative, and nimble, pursuing paths to deliver the cutting-edge cybersecurity solutions that our customers rely on. From next-generation cyber defense to secure cloud and AI, we are united by one purpose - transforming innovation into mission impact. The Opportunity We're seeking a Client Sales Executive at Merlin Cyber focusing on Veeam Software. The Client Sales Executive will be responsible for lead generation, sales, account management, contract negotiation, and providing excellent customer service. This role is based in Tysons, VA, with flexibility for some remote work. Primary Duties & Responsibilities Prospect and qualify opportunities in federal agencies and ecosystems. Lead sales cycles, including responding to RFIs, RFQs, and RFPs. Present solutions that align with federal requirements. Build trusted relationships with decision-makers and procurement officers. Partner with internal teams and Veeam Software to deliver successful solutions. Stay informed about federal procurement processes, compliance, and identity trends. Qualifications 7+ years of Enterprise Software Sales and Account Management skills Specific account expertise, as well as knowledge of the Enterprise Backup Space Experience in lead generation and customer service Contract negotiation skills Excellent communication and presentation skills Knowledge of cybersecurity industry and products Ability to build and maintain client relationships Strong problem-solving and decision-making skills Success Attributes Commitment to personal and professional integrity and respect for others. Roll-up-your-sleeves attitude and low-ego approach. Commitment to teamwork and professional relationship development. Passion for lifelong learning, growth, and development. Flexible and nimble; comfortable with ambiguity and rapid change. Strong communication and functional project management skills. Desire to innovate, try new things, and creatively explore novel solutions to business challenges. Professional and respectful approach to the diversity of thought, action, identity, and attributes. Benefits & Perks We want to empower and inspire employees to be and do their best. Our workdays are dynamic, collegial, and fun. Our office features multiple places to work unconstrained by typical office barriers. Our wellness package provides access to an on-site gym and includes medical, dental, and vision insurance along with options for FSA and EAP. We offer 401(k) with employer match, unlimited PTO, and a culture respectful of the reality that not everything in one's personal life is guaranteed to happen only after hours. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran, or any other status protected by applicable federal, state, local, or international law.
    $60k-98k yearly est. Auto-Apply 60d+ ago
  • Bilingual Recruiter

    Direct Mail Solutions 4.5company rating

    Direct Mail Solutions job in Richmond, VA

    Job Description Are you a skilled recruiter who thrives in a fast-paced environment and loves connecting people with the right opportunity? Direct Mail Solutions (DMS), a full-service mail company in Richmond, VA, is looking for a Bilingual Recruiter (English/Spanish) to manage full-cycle recruiting and help us attract, hire, and retain top talent across all levels of employment. Salary: $60,000-$80,000 Benefits: We offer comprehensive benefits, including medical, dental, vision, and matching 401(k); because we believe in taking care of our team, on and off the clock. What You'll Do In this role, you'll collaborate closely with hiring managers to understand staffing needs and build effective recruiting strategies. You'll manage the recruitment process from start to finish, including posting jobs, screening applicants, and onboarding new hires. You'll be responsible for sourcing and evaluating candidates to ensure a strong fit. Once a candidate is selected, you'll extend the offer and guide them through the final steps of the hiring process. You'll also maintain accurate records in our Applicant Tracking System (ATS), conduct turnover analysis, and help support workforce retention by coordinating exit interviews when needed. Representing DMS at job fairs and recruiting events will be part of your role, helping to expand our reach and attract top-tier talent. What We're Looking For: Bilingual in English and Spanish (required) Bachelor's degree or 5+ years of full-cycle recruiting experience Strong communication and relationship-building skills Experience recruiting in a manufacturing or production-oriented environment a plus Comfortable using social media and networking tools (LinkedIn, Facebook, etc.) Proficiency in Microsoft Office (Word, Excel), internet searches, and email platforms Detail-oriented with a team-first attitude Experience with an Applicant Tracking System (ATS) preferred Why Join Us? Be part of a growing, team-driven company Use your bilingual skills to make a real impact Work in a dynamic, fast-paced environment where your contributions are valued Schedule: Monday, Tuesday, Thursday, Friday: 8:30 AM - 5:00 PM Wednesday: 12:30 PM - 9:00 PM Ready to help build an outstanding team? Apply now and join Direct Mail Solutions in connecting great people with great opportunities! Job Posted by ApplicantPro
    $60k-80k yearly 2d ago
  • Warehouse Associate - Forklift Operator

    Direct Mail Solutions 4.5company rating

    Direct Mail Solutions job in Richmond, VA

    Direct Mail Solutions (DMS), a leading full-service mail and logistics company based in Richmond, VA, is looking for a reliable and safety-focused Forklift Operator to join our Warehouse team. If you're experienced with forklifts and enjoy a fast-paced, team-oriented environment, this opportunity is for you! Pay: $15.50-$17.00/Hourly Benefits: We offer comprehensive benefits, including medical, dental, vision, and matching 401(k); because we believe in taking care of our team, on and off the clock. Position Overview: As a Forklift Operator, you'll play a key role in handling and moving mail materials efficiently and accurately. This full-time, warehouse-based role focuses primarily on forklift operation, inventory movement, and general warehouse support. What You'll Do: Operate warehouse equipment to move and store materials safely. You'll be responsible for the safe and well-organized loading and unloading of trailers, using proper methods at all times. Keep the warehouse clean, organized, and free of debris, contributing to a safe and productive work environment. Use computerized inventory systems to track materials and manage inventory efficiently. You'll also help with regular physical inventory checks to ensure accuracy. Work closely with team members across departments. Once your core duties are complete, you'll assist in other areas of the warehouse to support the overall success of the team. Be flexible and available for overtime as needed to meet production goals. Qualifications: Must have prior forklift experience and be able to safely operate warehouse equipment. You must pass a DMS forklift training program to become a qualified operator on all warehouse equipment. A valid Virginia driver's license and a clean driving record are required. You should be well-organized with strong attention to detail, capable of prioritizing your workload, and able to meet deadlines in a fast-paced environment. The job requires basic computer skills, good communication, and the ability to lift up to 50 lbs regularly, with occasional lifting of heavier items. Frequent bending, twisting, and pulling are part of the role. Being flexible with your work schedule is important, as some overtime may be required. Preferred Skills: Prior experience with warehouse equipment Previous warehouse or logistics experience Strong team-player mentality and work ethic Schedule: Day Shift: Monday - Wednesday, 6:00 AM to 7:30 PM (Enjoy a 3-day work week with full-time hours!) Night Shift: Monday - Thursday 7:30 PM to 6:00 AM (Enjoy a 3-day weekend with full-time hours!) Why Join DMS? Full-time stability with opportunities for advancement Supportive, team-oriented work culture Paid training and equipment certification Access to benefits, including medical, dental, and vision insurance Ready to take the next step in your warehouse career? Apply today and become part of a growing team that values hard work, safety, and collaboration!
    $15.5-17 hourly 60d+ ago
  • Laser Operator Night Shift

    Direct Mail Solutions 4.5company rating

    Direct Mail Solutions job in Richmond, VA

    Laser Operator Direct Mail Solutions is a full-service mail company located in Richmond, Virginia. DMS is seeking a Laser Operator, who will be responsible for setting up and running jobs for the Laser Department. Primary Duties & Responsibilities: Set up and run jobs for the OCE Laser Printer. Identify ways to take proper corrective action and to expedite operational status of OCE Laser printers. Provide support in areas necessary to maximize productivity. Knowledge/ Skills/ Abilities: Experience working with OCE continuous laser printers. Experience working in the print industry. Basic computer knowledge. Strong communication and organizational skills. Tenacious attention to detail. Ability to work independently. Willing to work overtime as it is needed. This is a fulltime position. Core Day Shift hours are Monday - Thursday 7:30 pm - 6:00 am, Possible overtime on Friday nights.
    $37k-44k yearly est. 60d+ ago
  • Technical Project Manager

    Merlin Group 4.4company rating

    Remote or Vienna, VA job

    Merlin Group operates at the intersection of cyber innovation, national security, and technology-driven transformation. With a mission to accelerate the adoption of high-impact technologies across the U.S. public sector and regulated commercial markets, Merlin is uniquely structured around three core tenets - Invest, Enable, and Scale - each designed to address a specific stage of the technology lifecycle. Together, our affiliates - Merlin Ventures, CGC, and Merlin Cyber - form a flywheel that builds enduring capability for customers, partners, and the broader cyber ecosystem, operationalizing technological advancement into mission-ready, enterprise-grade solutions. At Merlin, we believe our strength lies in our people. Team members are encouraged to be creative, collaborative, and nimble, pursuing paths to deliver the cutting-edge cybersecurity solutions that our customers rely on. From next-generation cyber defense to secure cloud and AI, we are united by one purpose - transforming innovation into mission impact. The Opportunity We're seeking a Technical Project Manager (TPM) with strong experience in FedRAMP/NIST 800-53 and modern cloud technologies. This customer-facing role leads project delivery, translates technical and compliance requirements, and ensures seamless execution across internal and external stakeholders. The TPM will work closely with our engineering, security, and compliance teams to support customer onboarding, coordinate technical workstreams, and drive continuous improvement across our engineering and security programs. Success in this role requires strong communication skills, technical aptitude, and comfort operating in regulated environments. This is a remote position. Primary Duties & Responsibilities Serve as the customer-facing lead for technical projects, managing timelines, deliverables, and communications Translate customer and compliance requirements into actionable engineering tasks Support FedRAMP and NIST 800-53 control implementation, documentation, and continuous monitoring Coordinate technical discussions around cloud architecture, APIs, integrations, and security controls Track project milestones and risks across cross-functional teams Produce clear project documentation, status updates, and customer-facing materials Qualifications 3+ years in technical project/program management or customer delivery roles Hands-on experience with NIST 800-53, FedRAMP, or similar regulatory frameworks Strong understanding of cloud concepts (AWS, Azure, GCP), security, and engineering workflows Excellent communication skills with the ability to translate complex concepts Ability to manage multiple projects simultaneously Bachelor's degree or equivalent experience/certifications (PMP, Security+, cloud certs) Must be a U.S. citizen Success Attributes Commitment to personal and professional integrity and respect for others. Roll-up-your-sleeves attitude and low-ego approach. Commitment to teamwork and professional relationship development. Passion for lifelong learning, growth, and development. Flexible and nimble; comfortable with ambiguity and rapid change. Strong communication and functional project management skills. Desire to innovate, try new things, and creatively explore novel solutions to business challenges. Professional and respectful approach to the diversity of thought, action, identity, and attributes. Benefits & Perks We want to empower and inspire employees to be and do their best. Our workdays are dynamic, collegial, and fun. Our office features multiple places to work unconstrained by typical office barriers. Our wellness package provides access to an on-site gym and includes medical, dental, and vision insurance along with options for FSA and EAP. We offer 401(k) with employer match, unlimited PTO, and a culture respectful of the reality that not everything in one's personal life is guaranteed to happen only after hours. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran, or any other status protected by applicable federal, state, local, or international law.
    $95k-136k yearly est. Auto-Apply 35d ago
  • Mail Sweeper

    Direct Mail Solutions 4.5company rating

    Direct Mail Solutions job in Richmond, VA

    Job Description About Us: Direct Mail Solutions is a leading full-service mail and fulfillment company based in Richmond, Virginia. We specialize in direct mail services, packaging, logistics, and fulfillment. We are currently hiring Commingle Sweepers to join our growing team in the Commingle Department. Pay: Starting Pay $13.50 Benefits: We offer comprehensive benefits, including medical, dental, vision, and matching 401(k); because we believe in taking care of our team, on and off the clock Position Summary: As a Commingle Sweeper, you will play a critical role in our mail processing operation. You'll be responsible for ensuring that all mail is sorted, labeled, and distributed accurately and efficiently. Your main task will involve moving finished mail from the commingler into the correct trays and organizing it using proper tickets. This role requires attention to detail and a strong work ethic to keep production flowing smoothly. Key Responsibilities: Accurately sort and handle finished mail products from the commingler Use correct tray labels and tickets to ensure proper distribution Keep your work area clean, organized, and in compliance with safety standards Qualifications: This position requires a high level of attention to detail and the ability to follow through on assigned tasks. Strong problem-solving skills and quality control are essential. You should be comfortable working in a fast-paced environment and able to prioritize your workload effectively. You must be flexible with your schedule and able to safely lift up to 50 lbs regularly. The job also involves frequent bending, twisting, and pulling. Clear communication are required to perform this job well. Why Join DMS? At Direct Mail Solutions, we offer more than just a job - we offer a team environment where hard work is recognized. You'll enjoy consistent hours, opportunities to grow within the company, and the chance to be a part of a team that values efficiency, accuracy, and reliability. Apply Today: If you're dependable, detail-oriented, and ready to support a vital part of our operations, apply now with your updated resume. We're looking forward to hearing from you! Day Shift: 3 Days/Week - 6:10 AM to 7:40 PM Night Shift: 4 Days/Week - 7:40 PM to 6:10 AM Job Posted by ApplicantPro
    $13.5 hourly 13d ago
  • Staff Engineer, Flight Controls

    Merlin 200 4.4company rating

    Remote job

    About Merlin: Merlin is a venture backed aerospace startup building a non-human pilot to enable both reduced crew and uncrewed flight. Backed by some of the world's leading investors, Merlin is scaling alongside our customers to begin leveraging autonomy today to solve some of aviation's biggest challenges. About you: You are an experienced flight controls engineer who wants to contribute to making airplanes that fly themselves. You are familiar with fixed wing aircraft and the classical and modern methods used to control them automatically. You know how to use industry standard tools for this work, and you are excited to work on applying them to a new and novel application.Responsibilities: Design and implement flight controls for our aircraft autonomy system. Write requirements for high level automation functions and low level flight control. Help create and use the simulation tools needed for development and testing including Simulink control law modeling, analysis using MATLAB and Python. Participate in flight testing to verify control law performance on multiple aircraft types. Write, test, and document Simulink control law models according to Merlin's development standards, and participate in certification activities. Collaborate across Merlin to develop novel, certifiable systems to solve the toughest problems in aviation and autonomy. Qualifications: 15 + years of experience developing control systems for fixed wing aircraft, with demonstrated understanding of fixed wing aircraft dynamics, classical and modern control design / analysis Experience decomposing systems requirements into high level requirements for both outer loop and inner loop control design Experience working in Model Based Development and certification of flight control systems, including proficiency in MATLAB/Simulink or another model-based development toolset Experience designing, implementing, and testing software for real-time systems Experience developing certified software under RTCA DO-178 BS in Aerospace/Mechanical/Electrical Engineering Nice to Haves: MS/PhD in Aerospace Engineering and/or Controls Experience developing aircraft simulations using system identification of flight test data to facilitate the rapid design and testing of flight control systems Experience analyzing certification guidance materials for impact on automatic control system design Flight test experience writing test cards to validate control system performance and perform failure testing Pilots license Proficiency in C/C++ or Python This position is based on-site at Merlin HQ in Boston, MA. Once you're here, you'll enjoy a variety of on-site perks designed to make your workday enjoyable and convenient. These include catered lunches featuring a rotating menu of delicious options, an assortment of snacks to keep you fueled throughout the day, and a selection of beverages, including coffee, tea, and other drinks, to keep you refreshed. Our goal is to create an environment where you can thrive both professionally and personally Merlin Labs offers an innovative, entrepreneurial, and team-focused startup environment. We also offer a top-notch benefits package (health, dental, life, unlimited vacation, and 401k with match) and work/life integration. Being part of the Merlin team allows you to become part of a small team that supports professional development while working together to achieve our mission. Merlin Labs is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, genetic information, sex (including pregnancy), gender, gender identity and expression, sexual orientation, age, marital status, military service or obligation or disability status, or any other characteristic protected by law. All job offers are contingent upon the candidate passing background and reference checks. At this time, we are unable to provide visa sponsorship or consider candidates who require visa transfers. Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to: ********************* Merlin Labs does not accept unsolicited resumes from any source other than directly from candidates.
    $98k-160k yearly est. Auto-Apply 60d+ ago
  • Mission Autonomy- Situational Awareness Lead

    Merlin 200 4.4company rating

    Remote job

    About Merlin: Merlin is a venture backed aerospace startup building a non-human pilot to enable both reduced crew and uncrewed flight. Backed by some of the world's leading investors, Merlin is scaling alongside our customers to begin leveraging autonomy today to solve some of aviation's biggest challenges. About YouYou are an experienced engineer with a background in autonomous systems, aviation, and robotics who wants to lead Merlin's direction when it comes to perception and situational awareness. You understand both the commercial and military aviation domains, and enjoy pushing the boundaries on crewed and uncrewed technology to make aviation safer and to be a force multiplier for our military. You're comfortable working across multiple sensing modalities, know how to turn raw data into structured representations that enable intelligent behavior, and can define how autonomous aircraft understand their environment. You want to focus more on leading and driving technical direction, but can get your hands dirty with day-to-day software development and experimentation when it's needed.Responsibilities Drive the technical direction and deliver capabilities supporting perception and situational awareness for airborne autonomy systems. Define the research, experiments, and development projects to deliver situational awareness for mission autonomy using diverse sensors, fusion algorithms, and world model representations. Identify gaps and define staffing needs to develop and deliver perception, world modeling, and situational awareness capabilities. Ensure the situational awareness plans align with short term R&D objectives, long term objectives, and the Merlin technology roadmap. Lead architecture design and perform architecture and technology trade-off analysis, accounting for short term objectives and long term goals in decision making. Step in to a hands-on software development role as needed. Support simulation, integration, and flight test activities to validate real-world performance. Collaborate across Merlin to develop novel systems to solve the toughest problems in aviation and autonomy. Requirements Degree in Computer Science, Aerospace Engineering, Robotics Engineering, or a related subject. Professional experience developing software for airborne autonomous systems. Subject matter expert in one or more of the following: Sensor modalities including EO/IR cameras, radar, LIDAR, GPS/INS, ADS-B, and more. State estimation and Kalman filtering or similar techniques. Perception techniques including detection, classification, and automatic target recognition. Multi-sensor and multi-modal fusion. Alternative PNT for GPS-denied environments. World model and common operating picture representations. Experience providing tech leadership to a team of at least 4 engineers at different levels. Proficiency in modern software development workflows and practices, including version control, pipelines, and unit testing, and peer review. Experience with overall product development cycle, including design, testing, and troubleshooting at the system level as well as at the software component level. Proficiency writing both Python and C++. Familiarity with simulation software, especially aircraft simulation. Experience with proposal writing and technical roadmap development. Desired Experience with perception systems for aircraft or other high reliability safety-critical environments. Experience with ROS, DDS, or similar middleware for robotics/autonomy systems. Experience with government open architectures such as A-GRA, OMS and FACE. Experience developing and/or using modern avionics systems. Experience with hardware and software integration and debugging. Experience with flight testing (uncrewed or crewed aircraft). Awareness of aviation certification standards such as DO-178. Pilot license and flight experience is a plus. Logistics Travel 10-20% of the time to support team meetings, integration events, and flight testing This position is based on-site at Merlin HQ in Boston, MA. Once you're here, you'll enjoy a variety of on-site perks designed to make your workday enjoyable and convenient. These include catered lunches featuring a rotating menu of delicious options, an assortment of snacks to keep you fueled throughout the day, and a selection of beverages, including coffee, tea, and other drinks, to keep you refreshed. Our goal is to create an environment where you can thrive both professionally and personally Merlin Labs offers an innovative, entrepreneurial, and team-focused startup environment. We also offer a top-notch benefits package (health, dental, life, unlimited vacation, and 401k with match) and work/life integration. Being part of the Merlin team allows you to become part of a small team that supports professional development while working together to achieve our mission. Merlin Labs is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, genetic information, sex (including pregnancy), gender, gender identity and expression, sexual orientation, age, marital status, military service or obligation or disability status, or any other characteristic protected by law. All job offers are contingent upon the candidate passing background and reference checks. At this time, we are unable to provide visa sponsorship or consider candidates who require visa transfers. Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to: ********************* Merlin Labs does not accept unsolicited resumes from any source other than directly from candidates.
    $42k-94k yearly est. Auto-Apply 60d+ ago
  • Warehouse Data Entry Clerk

    Direct Mail Solutions 4.5company rating

    Direct Mail Solutions job in Richmond, VA

    Direct Mail Solutions is a full-service mail located in Richmond, Virginia. DMS is seeking Warehouse Data Entry Clerk who will be responsible for efficiently and accurately coordinating and processing the flow of mail materials in the Warehouse Department. Primary Duties & Responsibilities: * Checks-in and label items in the warehouse department. * Print tickets and slips from the warehouse inventory database. * Run warehouse reports. * Ability to efficiently operate computerized systems. * Work Flexible overtime as needed. Knowledge/ Skills/ Abilities: * Strong attention to detail. * Well organized with the ability to prioritize workload. * Work well under pressure and meet deadlines. * Basic computer and communication skills are required. * Familiar with various warehouse systems and Microsoft office programs. * Strong interpersonal skills and the ability to work well with others. * Experience and knowledge in the use of general office equipment: Printer, scanner, fax, etc. * Must have at least 1 year experience in a warehouse environment. * Must be familiar with warehouse systems/programs. This is a full-time position. Core night shift hours are Monday - Friday, 10:00 am - 6:30 pm
    $24k-29k yearly est. 4d ago
  • Forklift Operator

    Direct Mail Solutions 4.5company rating

    Direct Mail Solutions job in Richmond, VA

    Job Description Direct Mail Solutions (DMS), a leading full-service mail and logistics company based in Richmond, VA, is looking for a reliable and safety-focused Forklift Operator to join our Warehouse team. If you're experienced with forklifts and enjoy a fast-paced, team-oriented environment, this opportunity is for you! Pay: $15.50-$17.00/Hourly Benefits: We offer comprehensive benefits, including medical, dental, vision, and matching 401(k); because we believe in taking care of our team, on and off the clock. Position Overview: As a Forklift Operator, you'll play a key role in handling and moving mail materials efficiently and accurately. This full-time, warehouse-based role focuses primarily on forklift operation, inventory movement, and general warehouse support. What You'll Do: Operate warehouse equipment to move and store materials safely. You'll be responsible for the safe and well-organized loading and unloading of trailers, using proper methods at all times. Keep the warehouse clean, organized, and free of debris, contributing to a safe and productive work environment. Use computerized inventory systems to track materials and manage inventory efficiently. You'll also help with regular physical inventory checks to ensure accuracy. Work closely with team members across departments. Once your core duties are complete, you'll assist in other areas of the warehouse to support the overall success of the team. Be flexible and available for overtime as needed to meet production goals. Qualifications: Must have prior forklift experience and be able to safely operate warehouse equipment. You must pass a DMS forklift training program to become a qualified operator on all warehouse equipment. A valid Virginia driver's license and a clean driving record are required. You should be well-organized with strong attention to detail, capable of prioritizing your workload, and able to meet deadlines in a fast-paced environment. The job requires basic computer skills, good communication, and the ability to lift up to 50 lbs regularly, with occasional lifting of heavier items. Frequent bending, twisting, and pulling are part of the role. Being flexible with your work schedule is important, as some overtime may be required. Preferred Skills: Prior experience with warehouse equipment Previous warehouse or logistics experience Strong team-player mentality and work ethic Schedule: Day Shift: Monday - Wednesday, 6:00 AM to 7:30 PM (Enjoy a 3-day work week with full-time hours!) Night Shift: Monday - Thursday 7:30 PM to 6:00 AM (Enjoy a 3-day weekend with full-time hours!) Why Join DMS? Full-time stability with opportunities for advancement Supportive, team-oriented work culture Paid training and equipment certification Access to benefits, including medical, dental, and vision insurance Ready to take the next step in your warehouse career? Apply today and become part of a growing team that values hard work, safety, and collaboration! Job Posted by ApplicantPro
    $15.5-17 hourly 7d ago
  • Director, Customer Solutions

    DMM 4.5company rating

    Remote DMM job

    Lob was founded in 2013 by technical co-founders with a vision to connect the world one mailbox at a time. Today, we're transforming the way businesses use direct mail and bringing the power of technology to a traditionally manual channel. Our modern logistics and fulfillment engine helps businesses to build and scale high-quality, personalized direct mail programs without the operational burden. As we grow to meet the evolving needs of our customers and expand our product offerings, we're building a team to shape the future of direct mail. Director, Customer Solutions As the Director of Customer Solutions, you will be responsible for securing high-impact pre-sales technical wins and accelerating implementation velocity. Your day is spent ensuring our most complex customers start sending mail at scale as quickly as possible. You'll lead an elite team of technical advisors to dismantle complex roadblocks and accelerate the journey from initial sales discovery to successful go-live. You are a fierce advocate for the “voice of the customer”, translating field insights to influence product strategy. Whether you are peer-reviewing a custom solution or defining the DACI for a new professional services motion, you are focused on accelerating time-to-value and fueling Lob's rapid growth. As the Director, Customer Solutions, you'll… Drive pre-sales technical excellence, leading a team that conducts deep technical discovery and executes proof-of-concepts to secure high-impact wins and ensure technical feasibility for strategic accounts. Accelerate implementation velocity, optimizing the lifecycle from contract-signed to first-mail-sent, ensuring our most complex enterprise customers reach their first major volume milestones within their first two months. Direct the technical strategy across the entire customer journey, acting as the primary interface between field requirements and the Product Engineering team to eliminate technical roadblocks to mail volume growth. Scale a revenue-generating Professional Services motion, overseeing the delivery of custom, high-value solutions and establishing the operational infrastructure to track billable activity and service-led ROI. Lead organizational evolution and specialization, maturing the team from a generalist model into a high-performance organization with clear career paths and high performance standards. What will you bring to this role… 10+ years of GTM Solutions experience: Significant experience leading Solutions Engineering, Technical Consulting, or Professional Services within high-growth SaaS or software-enabled companies. Strategic Discovery & Sales Acumen: You are a master of moving beyond technical features to uncover business value. You can translate product capabilities into customer ROI and energizing narratives that secure high-impact wins. Implementation Strategy & Velocity: You have a proven track record of designing systems that reduce implementation effort and get customers to "first value" faster. You know how to compress the timeline between a signed contract and full-scale production. Professional Services Operations: You have experience building or managing a revenue-generating services motion. You don't just deliver projects; you establish the tracking and delivery standards required to scale a consistent services revenue stream. Technical Design Oversight: You are a senior leader who stays close to the work. You can peer-review custom technical solutions and manage high-stakes technical escalations for enterprise-grade customers without losing sight of the broader strategy. Transformational Leadership: You are an experienced leader dedicated to elevating practices, systems, and outcomes beyond your direct reports. You have a track record of mentoring technical talent and navigating teams through organizational maturity. Cross-Functional Influence: You are a fierce advocate for the customer who collaborates naturally across Sales, Product, and Operations. You can translate field insights into a product strategy that addresses technical roadblocks to growth. At Lob, we are looking to #LevelUp and #EmpowerDiversity, we invite you to apply if you possess even some of these: 10+ years of experience in Solutions Engineering, Technical Consulting, or Professional Services in high-growth SaaS or Software-Enabled companies. Bachelor's or Master's degree in Computer Science, Engineering, or a related technical field; or equivalent practical experience in high-level technical leadership. Supply Chain or Logistics Exposure: Experience in industries where software triggers physical world actions, aligning with Lob's unique value proposition. Compensation Information Base: $180,000 - $205,000 + Variable: $57,500- $65,000 “Lob's salary ranges are based on market data, relative to our size, industry and stage of growth. Salary is one part of total compensation, which also includes equity, perks and competitive benefits. Salary decisions are based on many factors including geographic location, qualifications for the role, skillset, proficiency and experience level. Lob reasonably expects to pay candidates who are offered roles within the provided salary ranges.” We offer remote working opportunities in AZ, CA, CO, DC, FL, GA, IA, IL, MA, MD, MI, MN, NE, NC, NH, NJ, NV, NY, OH, OR, PA, RI, TN, TX, UT, and WA, unless specified otherwise in the job description above. If you are looking for a progressive, fun-spirited, and mentally stimulating environment, come join us at Lob! Our Commitment to Diversity Lob is an equal opportunity employer and values diversity of backgrounds and perspectives to cultivate an environment of understanding to have greater impact on our business and customers. We encourage under-represented groups to apply and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or criminal history in accordance with local, state, and/or federal laws, including the San Francisco's Fair Chance Ordinance . Recent awards #88 on BuiltIn's Best Remote Midsize Companies to Work For in 2025 BuiltIn Best Remote Midsize Companies to Work For in 2024 BuiltIn Best Midsize Companies to Work For 2022
    $180k-205k yearly Auto-Apply 5d ago
  • Future Openings at The Mind Company

    Elevate Labs 4.7company rating

    Remote job

    About Us: The Mind Company is at the forefront of mental fitness and firmly believes that caring for your mind is just as important as caring for your body. We have a portfolio of award-winning, science-backed apps built to bring mental fitness to every mind, every day. Through Elevate, Balance, and the upcoming Spark app, The Mind Company helps millions of people around the world improve key cognitive and mental wellness skills. Elevate, named Apple's App of the Year, boosts real-world skills like reading, math, and memory through engaging brain training games and puzzles. Balance, selected as Google Play's Best App, delivers personalized meditations and wellness tools to reduce stress, improve sleep, sharpen focus, and much more. And Spark, coming soon, makes learning and discovery feel effortless through delightful daily puzzles designed to expand your knowledge of the world. The Mind Company is a fully remote company of voracious learners and passionate doers, driven by our vision to bring mental fitness to every mind, every day. If our mission resonates with you, please consider applying! If you love our apps, Elevate and Balance, and would like to join us to do the best work of your career, building and growing products millions of people use to discover their mind's limitless potential, you've reached the right spot. We're always on the lookout for driven people who are committed to excellence in their craft and who care deeply about building products people love. Even if we don't have a job posted right now that matches your skills, we'd still love to hear from you via this application. Check out the teams below and let us know why you'd make a great addition to one of them. Teams at The Mind Company: * Engineering (Backend, Android, iOS, Games, QA, Data, DevOps) * Data Analytics * People Operations * Content (Strategy, Research, Audio, Sound Design, Social Media) * Product Marketing * Growth * Customer Support * Product Management * Design Benefits & Perks: * Competitive salary and equity * Medical, dental, and vision insurance for you and your family * Distributed team flexibility, with a home-office stipend and co-working reimbursement * Annual learning, wellness, and travel stipends * Generous PTO, flexible sick leave, and paid parental leave * Annual company meetup in fun location Please note that all communication with applicants will be sent from themindcompany.com or our Applicant Tracking System, Ashby (ashbyhq.com). The Mind Company will never ask you to create a Microsoft Teams or any other online account before your interview process begins, and we do not communicate with candidates via WhatsApp. If you are asked to provide information and do not believe it is a legitimate request from The Mind Company, please contact ***************************** to validate before proceeding. Our Commitment to Diversity, Equity, & Inclusion: We believe that there is no single candidate profile that guarantees success in this role. Experience comes in different forms; many skills are transferable, and passion goes a long way. If your background is similar to the job description and you think you can excel in this role, please apply and tell us about yourself and the impact you could make at The Mind Company. We also know that diversity of identity, experience, and thought leads to more creativity, better problem-solving, and wiser decisions, which is why we're dedicated to adding new perspectives to our team. We are an equal opportunity employer; committed to diversity and building an equitable and inclusive environment for people of all backgrounds and experiences, and we're taking steps to meet that commitment. We highly encourage members of traditionally underrepresented communities to apply, including women, people of color, LGBTQIA+ folks, veterans, and people with disabilities.
    $21k-30k yearly est. Easy Apply 60d+ ago
  • Staff Software Engineer

    DMM 4.5company rating

    Remote DMM job

    Lob was founded in 2013 by technical co-founders with a vision to connect the world one mailbox at a time. Today, we're transforming the way businesses use direct mail and bringing the power of technology to a traditionally manual channel. Our modern logistics and fulfillment engine helps businesses to build and scale high-quality, personalized direct mail programs without the operational burden. As we grow to meet the evolving needs of our customers and expand our product offerings, we're building a team to shape the future of direct mail. About The Role As a Staff Software Engineer at Lob, you'll have technical ownership of your team's domain, and influence across Lob's software systems. You'll work on code, but you'll also have a key role in reviewing others' code, creating new feature designs, collaborating with other engineering teams to understand system impacts of new work, educating more junior engineers on software best practices, and mentoring their technical skills. As a Staff Engineer, you'll... Write high-quality code and tests with strong operational maturity, including supportability, deployment, monitoring, logging, and alerting. Take ownership of system health, identifying ways to improve stability and proactively resolving defects before they become problems. Lead technical design for significant initiatives, make long-term tradeoff decisions, and align designs across teams. Break down complex work, guide teammates to spread knowledge and ownership, and partner with product and engineering managers on short- and long-term planning. Write clear documentation for developers, product partners, and customer-facing use cases when needed. Consult with engineering leadership and fellow staff engineers to establish company-wide engineering goals and initiatives. What you will bring to this role... 8+ years of experience as a high-performing software engineer in a role of technical leadership. 3+ years experience with cloud-based SaaS systems and service providers, such as AWS, Temporal, Nomad, Datadog, or similar. Strong programming and problem solving skills. We primarily use TypeScript/Node.js; experience with other languages is fine if you can ramp quickly and lead technical decisions. Experience using AI-assisted development tools (e.g Cursor, Claude, or similar). Strong communication skills, with the ability to document systems, explain technical tradeoffs to leadership, and educate teams on software best practices. Experience integrating with internal and external systems, tools, and data sources, with an emphasis on correctness, scalability, and long-term maintainability. Experience building or supporting systems that render user-facing output (e.g., web UIs, templates, or generated artifacts) is nice to have. Experience scaling production systems and making informed tradeoffs around data models, performance, and system complexity. Comfort operating in ambiguous problem spaces, with strong estimating and execution planning skills to turn loosely defined needs into well-scoped work, identify risks, and sequence execution effectively. Comfort working in a startup environment, balancing speed and quality, and adapting as priorities evolve. Since great engineers come from a variety of backgrounds, it doesn't particularly matter if you have a specific degree-we want to hear about your contributions in a real-world setting. Compensation information Base: $187,500 - $207,500 + RSU “Lob's salary ranges are based on market data, relative to our size, industry and stage of growth. Salary is one part of total compensation, which also includes equity, perks and competitive benefits. Salary decisions are based on many factors including geographic location, qualifications for the role, skillset, proficiency and experience level. Lob reasonably expects to pay candidates who are offered roles within the provided salary ranges.” We offer remote working opportunities in AZ, CA, CO, DC, FL, GA, IA, IL, MA, MD, MI, MN, NE, NC, NH, NJ, NV, NY, OH, OR, PA, RI, TN, TX, UT, and WA, unless specified otherwise in the job description above. If you are looking for a progressive, fun-spirited, and mentally stimulating environment, come join us at Lob! Our Commitment to Diversity Lob is an equal opportunity employer and values diversity of backgrounds and perspectives to cultivate an environment of understanding to have greater impact on our business and customers. We encourage under-represented groups to apply and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or criminal history in accordance with local, state, and/or federal laws, including the San Francisco's Fair Chance Ordinance . Recent awards #88 on BuiltIn's Best Remote Midsize Companies to Work For in 2025 BuiltIn Best Remote Midsize Companies to Work For in 2024 BuiltIn Best Midsize Companies to Work For 2022
    $187.5k-207.5k yearly Auto-Apply 7d ago
  • Machine Adjuster

    Direct Mail Solutions 4.5company rating

    Direct Mail Solutions job in Richmond, VA

    Job Description About Us: Direct Mail Solutions is a leading full-service mail and fulfillment company based in Richmond, Virginia. We specialize in high-volume direct mail processing, packaging, and distribution. We are currently hiring a Machine Adjuster to join our Lettershop/Imaging Department on the night shift. Benefits: We offer comprehensive benefits, including medical, dental, vision, and matching 401(k); because we believe in taking care of our team, on and off the clock Position Overview: The Machine Adjuster will be responsible for the setup, maintenance, and repair of high-speed inserting machines and other production equipment. This hands-on mechanical role is essential to keeping our operations running smoothly and efficiently during night shift production hours. Key Responsibilities: You will set up and tear down inserting machines/card attachers used in our Lettershop Department. This includes troubleshooting and repairing both mechanical and electrical components. You'll be expected to diagnose equipment failures quickly and take proper corrective actions to restore operational functionality. You will service equipment based on production priorities and provide maintenance support across departments as needed to maximize uptime and productivity. A strong mechanical mindset and sense of urgency are essential in this role. Qualifications & Skills: We are seeking candidates with a mechanical background-particularly those with experience in production, printing, manufacturing, or automotive environments. You must be highly detail-oriented, self-motivated, and organized, with a strong sense of initiative. The ability to work independently under tight deadlines is critical. Strong problem-solving skills and a positive, can-do attitude are required to succeed in this fast-paced setting. Requirements at a Glance: Experience in mechanical repair or machine setup in a production environment Familiarity with inserting or mailing equipment preferred (e.g., Bell & Howell, Pitney Bowes, or similar) Basic electrical troubleshooting experience is a plus Ability to prioritize and service machines in a high-volume environment Able to work independently and meet deadlines under pressure Strong organizational, technical, and communication skills Schedule: Core Shift: Monday - Thursday | 7:30 PM - 6:00 AM Full-time, night shift position with consistent hours Why Join DMS? Competitive pay based on experience Stable full-time schedule with long weekends Team-oriented work environment Opportunities for advancement within a growing company Apply Now: If you're a mechanically inclined professional with experience maintaining production equipment, we want to hear from you! Only applicants with a completed, up-to-date resume will be considered. Job Posted by ApplicantPro
    $34k-43k yearly est. 13d ago
  • Turret Truck Operator

    Direct Mail Solutions 4.5company rating

    Direct Mail Solutions job in Richmond, VA

    About Us: Direct Mail Solutions (DMS) is a full-service mail and fulfillment company located in Richmond, Virginia. We specialize in warehousing, logistics, direct mail processing, and high-volume distribution. We are currently hiring a skilled Warehouse Turret Truck Operator to join our fast-paced and growing Warehouse Department. Pay: Hourly pay range $16.00-$19.00 Benefits: We offer comprehensive benefits, including medical, dental, vision, and matching 401(k); because we believe in taking care of our team, on and off the clock Position Overview: As a Warehouse Turret Truck Operator, you will be responsible for the safe and efficient operation of material handling equipment, with a focus on high-reach forklift (Turret Truck) tasks in our high-rise storage system. Your role will include storing, retrieving, staging, and transferring palletized goods while maintaining accuracy and organization throughout the warehouse. Key Responsibilities: Your daily tasks will include operating a Turret Truck or High Reach Forklift to store and retrieve palletized units in high-rack locations. You'll be responsible for picking and staging products for outbound shipments and transferring materials within the warehouse as needed. You will use a Warehouse Management System (WMS) to scan and process inventory and orders. In addition to operating equipment, you'll assist with general warehouse duties such as loading/unloading trucks, wrapping pallets, and keeping workspaces clean and organized. Flexibility is important, as you may be asked to work overtime or assist in other departments to support team success. Qualifications & Skills: We are looking for candidates with at least 2 years of experience operating a Turret Truck or high-reach forklift. Certification is a plus, and candidates must be able to pass an internal forklift training program. You should have strong attention to detail, solid problem-solving skills, and the ability to stay organized and meet deadlines. Basic computer skills and familiarity with warehouse systems are important, along with the ability to communicate effectively. Physical requirements include lifting up to 50 lbs. regularly, with frequent bending, twisting, and pulling. Prior experience with pallet jacks, forklifts, and general warehouse operations is preferred. Requirements at a Glance: 2+ years of turret truck/high-reach forklift experience (required) Forklift certification and OSHA certification (preferred) Must pass DMS forklift training to become certified on all equipment Basic computer and WMS experience Flexible with work hours and overtime as needed Strong organizational skills and ability to work under pressure Able to lift 50 lbs. and perform physically active tasks throughout the shift Schedule & Compensation: Full-time position Monday-Friday with potential for overtime Competitive hourly pay based on experience Why Join DMS? Consistent schedule & full-time hours Supportive warehouse team environment Opportunities for advancement and cross-training Growing company with a strong industry reputation Schedule: Night Shift: Monday - Thursday 7:30 pm - 6:00 am (Enjoy a 3 day weekend with full time hours!) Apply Now: If you're a skilled forklift operator with experience using turret trucks or high-reach equipment, we want to hear from you! Apply today with your updated resume.
    $16-19 hourly 60d+ ago
  • Director of Community (Ventures)

    Merlin Group 4.4company rating

    Vienna, VA job

    Merlin Group operates at the intersection of cyber innovation, national security, and technology-driven transformation. With a mission to accelerate the adoption of high-impact technologies across the U.S. public sector and regulated commercial markets, Merlin is uniquely structured around three core tenets - Invest, Enable, and Scale - each designed to address a specific stage of the technology lifecycle. Together, our affiliates - Merlin Ventures, CGC, and Merlin Cyber - form a flywheel that builds enduring capability for customers, partners, and the broader cyber ecosystem, operationalizing technological advancement into mission-ready, enterprise-grade solutions. At Merlin, we believe our strength lies in our people. Team members are encouraged to be creative, collaborative, and nimble, pursuing paths to deliver the cutting-edge cybersecurity solutions that our customers rely on. From next-generation cyber defense to secure cloud and AI, we are united by one purpose - transforming innovation into mission impact. The Opportunity Merlin Ventures is searching for a Director of Community who knows the cybersecurity market and is ready to lead and grow our unique network of cybersecurity leaders and partners. Based in the Washington, DC metro area, we are a fund focused on early-stage Israeli cybersecurity companies. Over the past four years, we've built a robust and open network of hundreds of CISOs, MSSPs, and other industry advisors. What makes our community different is our commitment to building genuine relationships. We give our members access to the entire Israeli cybersecurity ecosystem, helping them stay on top of the latest innovations. We are looking for someone to take our momentum to the next level. The ideal candidate will be creative, strategic, flexible and adaptable to high pace environments, and not afraid to challenge our current model. Primary Duties & Responsibilities Community Engagement & Growth: Develop and implement creative strategies to grow and engage our cybersecurity community. This includes building strong relationships with new and existing members through regular calls, events, and other interactions. Event Planning: Plan and execute community events, including our annual "Safari" event that brings together CEOs, CISO advisors, and partners for networking and learning. Partnership Management: Identify and secure new sponsorship partners while managing existing relationships to support our innovative events. Strategic Introductions: Facilitate thoughtful connections between our portfolio companies and community members, ensuring a valuable and non-intrusive experience for our advisors. We believe in a "pull" rather than "push" approach, aiming to provide more value (education, experiences, networking) than we ask for. Team Collaboration: As a key member of our small, 8-person team, you'll work closely with colleagues and take on tasks outside your core responsibilities to ensure our collective success. Qualifications Entrenched in Cyber: You know the cybersecurity market and can hit the ground running with your own network of contacts. Technically Capable: You don't need to be a operator, but you should be able to understand our portfolio companies and identify when they are a relevant fit for our advisors. Extroverted & Detail-Oriented: You enjoy meeting new people and building relationships. You also have a keen eye for detail, ensuring no small task is overlooked-whether it's organizing an event or tracking community metrics. Entrepreneurial & Proactive: We're a young fund that is always looking to reinvent ourselves. You should be a self-starter with new ideas who is ready to challenge the status quo. Flexible & Willing to Travel: You will be expected to travel for conferences (approximately five times per year) and regional events, including occasional trips to Israel. Location: This position is based in Tysons Corner, VA in the Washington, DC area, and local candidates are highly preferred. There is flexibility around days and times, but candidate will be expected to be present in the office on a regular basis. Success Attributes Commitment to personal and professional integrity and respect for others Roll-up-your-sleeves attitude and low-ego approach Commitment to teamwork and professional relationship development Passion for lifelong learning, growth, and development Flexible and nimble; comfortable with ambiguity and rapid change Strong communication and functional project management skills Desire to innovate, try new things, and creatively explore novel solutions to business challenges Professional and respectful approach to the diversity of thought, action, identity, and attributes All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran, or any other status protected by applicable federal, state, local, or international law.
    $66k-108k yearly est. Auto-Apply 60d+ ago
  • Pre-Sales Solutions Engineer (Network)

    Merlin International Inc. 4.4company rating

    Vienna, VA job

    Job Description About Merlin Group Merlin Group operates at the intersection of cyber innovation, national security, and technology-driven transformation. With a mission to accelerate the adoption of high-impact technologies across the U.S. public sector and regulated commercial markets, Merlin is uniquely structured around three core tenets - Invest, Enable, and Scale - each designed to address a specific stage of the technology lifecycle. Together, our affiliates - Merlin Ventures, CGC, and Merlin Cyber - form a flywheel that builds enduring capability for customers, partners, and the broader cyber ecosystem, operationalizing technological advancement into mission-ready, enterprise-grade solutions. At Merlin, we believe our strength lies in our people. Team members are encouraged to be creative, collaborative, and nimble, pursuing paths to deliver the cutting-edge cybersecurity solutions that our customers rely on. From next-generation cyber defense to secure cloud and AI, we are united by one purpose - transforming innovation into mission impact. The Opportunity We're seeking a Pre-Sales Solutions Engineer for our Network Security practice. In this role, you will help to identify, recommend and design optimal technology solutions that guide agencies through their Zero Trust, SASE, and network visibility journeys. You will serve as the technical subject matter expert in network security solutions and build compelling demos/POCs in collaboration with Merlin engineers, technical practice area leads, and technology partners. As the technical pre-sales lead for Merlin's network security portfolio, you will help qualify sales opportunities and recommend optimal solutions spanning next-gen firewalls, IDS/IPS, SASE/ZTNA, NDR, NAC/asset intelligence, network segmentation/micro-segmentation, and cloud network security. You'll pair deep domain expertise with business acumen - framing value, reducing risk, and accelerating outcomes aligned with government and regulatory frameworks and mission needs of our customers. As part of Merlin's Network Security practice, you'll play a key role in shaping the future of our Zero Trust and network security offering -helping define, build, and scale innovative, mission-aligned solutions alongside our partners. Primary Duties & Responsibilities Pre-Sales Engineering Act as subject-matter expert for Merlin's Network Technical Practice area solutions aligned to Zero Trust and relevant federal guidance. Deliver technical discovery, solution mapping, whiteboarding, and deep-dive technical presentations. Build and run product demonstrations and proofs-of-concept across our partner ecosystem to include: NGFW, SASE, IT/IOT/OT Asset Discovery & Visibility, NDR, Vulnerability Management and Cybersecurity Threat and Exposure Management. Lead the technical workstream for opportunities; develop architectures, bills of materials, sizing, and integration plans. Own technical responses for RFI/RFPs, security questionnaires, and compliance mappings (e.g., Zero Trust, FedRAMP/FISMA/NIST references), coordinating with partners and internal SMEs. Support the growth and scaling of Merlin's Network Practice by contributing technical insights to practice strategy, partner enablement, and solution innovation.. Maintain technical certifications related to Merlin's Network Technical Practice Area Partner & Customer Engagement Build trusted relationships across agency stakeholders and technology partners; Align roadmaps, capabilities, and enablement across our partner ecosystem and customers. Provide feedback to product teams on feature gaps and integration opportunities; contribute to solution briefs, reference designs, and best-practice guides. Collaborate with internal SMEs and partners to validate integrations and interoperability across the Merlin portfolio. Support Cybersecurity Research Analysts and Merlin Labs in the production of market and technical analyses/evaluation reports Collaborate with partner sales and marketing teams to support co-branded demos, and joint technical enablement initiatives. Contribute to the development of reference architectures, reusable demo assets, and technical sales materials that strengthen Merlin's differentiation in the federal market. Qualifications Required 7+ years in technical pre-sales, solution engineering, or consulting role with a practical IT experience. Expert knowledge across network security domains: NGFW/UTM, IDS/IPS, SASE/ZTNA, secure SD-WAN, NDR, segmentation/micro-segmentation, NAC/asset intelligence, Vulnerability Management and integrations with SIEM/SOAR/ITSM. Hands-on experience designing and/or deploying network security platforms (e.g. Palo Alto Networks), NDR and IT/IOT/OT Discovery and Visibility (e.g. Armis) solutions Strong presentation, whiteboarding, and communication skills; able to articulate value to both technical and executive audiences. Familiarity with federal security frameworks (e.g., NIST SP 800-53/207, FedRAMP, RMF concepts, and TIC/Zero Trust guidance.) Ability to travel up to 25% for customer meetings, partner workshops, and events. Preferred Relevant certifications: PCNSE, Palo Alto Networks SASE certs, Armis technical accreditation, CISSP, CCNP Security, Security+, or equivalent. Experience with AWS GovCloud/Azure Government; comfort with containers/Kubernetes fundamentals and Infrastructure-as-Code concepts. Familiarity with log aggregation and troubleshooting tools (e.g., Splunk/ELK, packet capture, flow analytics) Work Environment & Location Hybrid or remote role; however, candidates located near the DMV (D.C., Maryland, Virginia) are preferred due to occasional collaborative sessions at our headquarters in Tysons, VA. Success Attributes Demonstrated impact through proof-of-concept or similar asset win rates, partner enablement contributions, and positive customer feedback. Bias to action, strong collaboration skills, ability to influence without authority, and a customer-centric mindset that aligns with Merlin's mission-driven culture. Commitment to personal and professional integrity and respect for others. Roll-up-your-sleeves attitude and low-ego approach. Commitment to teamwork and professional relationship development. Passion for lifelong learning, growth, and development. Flexible and nimble; comfortable with ambiguity and rapid change. Strong communication and functional project management skills. Desire to innovate, try new things, and creatively explore novel solutions to business challenges. Professional and respectful approach to the diversity of thought, action, identity, and attributes. Benefits & Perks We want to empower and inspire employees to be and do their best. Our workdays are dynamic, collegial, and fun. Our office features multiple places to work unconstrained by typical office barriers. Our wellness package provides access to an on-site gym and includes medical, dental, and vision insurance along with options for FSA and EAP. We offer 401(k) with employer match, unlimited PTO, and a culture respectful of the reality that not everything in one's personal life is guaranteed to happen only after hours. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran, or any other status protected by applicable federal, state, local, or international law.
    $107k-165k yearly est. 14d ago
  • Principal Application Integration Engineer - CGC

    Merlin International Inc. 4.4company rating

    Remote or Vienna, VA job

    Job Description About Merlin Group Merlin Group operates at the intersection of cyber innovation, national security, and technology-driven transformation. With a mission to accelerate the adoption of high-impact technologies across the U.S. public sector and regulated commercial markets, Merlin is uniquely structured around three core tenets - Invest, Enable, and Scale - each designed to address a specific stage of the technology lifecycle. Together, our affiliates - Merlin Ventures, CGC, and Merlin Cyber - form a flywheel that builds enduring capability for customers, partners, and the broader cyber ecosystem, operationalizing technological advancement into mission-ready, enterprise-grade solutions. At Merlin, we believe our strength lies in our people. Team members are encouraged to be creative, collaborative, and nimble, pursuing paths to deliver the cutting-edge cybersecurity solutions that our customers rely on. From next-generation cyber defense to secure cloud and AI, we are united by one purpose - transforming innovation into mission impact. The Opportunity CGC is seeking a Principal Application Integration Engineer to architect, build, and guide application-level integration patterns for ISVs operating on our FedRAMP-High and FedRAMP-Moderate platforms. This role sits at the intersection of application development, identity integration, multi-tenant architecture, DevSecOps, and modernization strategy, enabling ISVs to migrate, scale, and interoperate consistently on the CGC platform. The ideal candidate brings deep experience in full-stack engineering, backend service architecture, containerized application design, CI/CD enablement, identity-driven integration (Okta/B2C), and modernization of monolithic systems into cloud-native, secure, compliant models. This is a remote position. Primary Duties & Responsibilities Application & Integration Architecture Define application-layer integration patterns for ISVs, including multi-tenant user management, provisioning workflows, API gateways, service boundaries, and event-driven integration. Design reusable modernization templates for microservices, API decomposition, SaaS-to-SaaS integrations, and secure data exchange. Lead technical assessments of ISV applications/environments during onboarding and create modernization roadmaps aligned to CGC platform capabilities. Identity & Access Integration Architect and implement Okta, Azure AD B2C, SCIM, OAuth2/OIDC, SAML and custom identity workflows for secure, compliant access models. Build reference modules for common ISV identity patterns, reducing integration friction and eliminating one-off implementations. Application Development Enablement Develop standards around application/container hardening, shared libraries, and reference microservices that ISVs and internal teams can use to accelerate adoption of CGC's platform. Produce high-quality code, documentation, and integration guides used by Client Engagement and SRE teams to support ISV success. CI/CD & Deployment Alignment Ensure application-level patterns work seamlessly with CGC's deployment model: GitOps workflows, zero-downtime rollouts, multi-region active/active, and automated compliance controls. Collaborate with the Architecture and SRE teams to ensure integration services are deployable, observable, secure, and platform-compatible across enclaves. Regulated Interoperability Build and standardize compliant integration pipelines for healthcare and government workloads, and event-processing middleware. Work closely with SOC and Compliance to embed requirements directly into application patterns. Cross-Team Technical Leadership Partner with Client Engagement engineers to translate ISV product requirements into secure, scalable integration designs. Provide mentorship, technical reviews, and architectural oversight across CGC's engineering teams. Act as the subject-matter expert for application modernization, integration strategy, and service-level architecture. Qualifications 10+ years in application development, backend engineering, or full-stack engineering, with strong architectural ownership. Proficiency in containerized service development, microservices patterns, and distributed system design. Strong working knowledge of Kubernetes, cloud-native patterns, and secure service mesh/networking concepts. Deep experience integrating enterprise identity platforms (Okta, AD B2C, SAML/OIDC/OAuth2). Experience building and deploying applications in highly regulated environments (healthcare, fintech, gov). xpertise with CI/CD pipelines, Terraform/IaC concepts, and modern DevSecOps approaches. Demonstrated success migrating legacy or monolithic systems to modern, cloud-native architectures. Prior experience building multi-tenant SaaS systems. Familiarity with cloud application development, event-driven systems, and distributed queueing models. CKA or similar cloud-native certifications. Experience with observability tooling (Prometheus, ELK/Grafana) and secure secrets management. Success Attributes Commitment to teamwork and professional relationship development. Roll-up-your-sleeves attitude and low-ego approach. Passion for lifelong learning, growth, and development. Flexible and nimble; comfortable with ambiguity and rapid change. Strong communication and functional project management skills. Desire to innovate, try new things, and creatively explore novel solutions to business challenges. Professional and respectful approach to the diversity of thought, action, identity, and attributes. Benefits & Perks We want to empower and inspire employees to be and do their best. Our workdays are dynamic, collegial, and fun. Our office features multiple places to work unconstrained by typical office barriers. Our wellness package provides access to an on-site gym and includes medical, dental, and vision insurance along with options for FSA and EAP. We offer 401(k) with employer match, unlimited PTO, and a culture respectful of the reality that not everything in one's personal life is guaranteed to happen only after hours. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran, or any other status protected by applicable federal, state, local, or international law.
    $88k-114k yearly est. 6d ago

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