Dobson Fiber jobs - 23 jobs

Job Description The Construction Laborer supports the installation, maintenance, and a variety of construction assignments related to the telecommunication industry. RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO: Responsible for the day-to-day manual labor needed to support the construction operations Working with crews will include shoveling, assist in laying conduit, and providing general support to the construction process Working with line crews will include supporting the linemen by feeding cable, setting up street cones, pulling cable, job site cleanup, and providing general support to the line construction process Other duties as assigned QUALIFICATIONS INCLUDE: Must possess a CDL license High school diploma or equivalent Must be at least 18 years of age Ability to read and comprehend regulations and instructions in English Ability to communicate verbally and in writing Basic carpentry skills Pulling cable Ability to use equipment and tools properly and safely Ability to meet attendance schedule with dependability and consistency Valid Driver's license is required DOT physical and good driving record is required Must be willing to travel WORKING CONDITIONS: Must be able to traverse and inspect all areas of jobsite in all types of weather; this may include walking, climbing, reaching, bending, crawling, or stretching. Must be able to lift up to 75 pounds at a time. May require traveling with occasional overnight stay (transportation and hotel are company provided) Exposure to characteristics of construction site dangers. Must be on-call to address delays, emergencies, bad weather, and other issues at the jobsite. Working at construction site.

Job Description Technical Support will work under general supervision, provide technical software, hardware and network configuration and support for voice and internet services across Dobsons family of product offerings using step by step solutions in a call center environment. The Tier 2 Support Techs work within the Dobson operating system to create detailed work logs and technical documentation in resolving customer trouble issues and configuring new services for a rapidly growing customer base. RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO: Provide Advance trouble-shooting support for Tier 1 escalations of a variety of DSL/FTTH/FTTB/VOICE/VOIP solutions. Work with and train Tier 1 Support Techs in advancing troubleshooting skills and knowledge of Dobson products and offerings. Manage field service technicians through resolution of customer trouble tickets and installations. Provision, test, and turn up all service requests for new or modified services as they are required. Monitor open trouble incidents and ensure timely resolution. Manage field service technicians through resolution of customer trouble ticket. Identify problems and risk areas and be able to advise management of actions required to mitigate their impact. Notify management of major network outages and resolutions. Participate in the on-call rotation as agreed by the Support Team. Other duties as assigned. QUALIFICATIONS INCLUDE: High School, Vocational, or applicable short course diploma. 3 to 5 years of experience working in a Help Desk/Tech Support position. Working knowledge of various operating systems, routers, and network elements. Ability to perform basic system administration functions to assist network engineers with day-to-day maintenance. DESIRED QUALIFICATIONS: Microsoft, A+, or MCP certification Cisco CCNA certification SPECIAL REQUIREMENTS: • Flexible Shift Schedule • On Call Rotation • Positive Mental Attitude

This VoIP & Network Specialist "Installation and Repair Technician" is an advanced-level IT Generalist. This installation and repair technician is a broad and deep resource responsible for the Professional Delivery and Support of all Dobson Connect Services and providing technical support for customer environments, including networking infrastructure and VoIP systems, security access controls, data networking, backup/DR, etc. This critical role is accountable to the other team members for promptly delivering services that meet clients' technical requirements. The Technician also requires personal and administrative skills such as self-motivation, initiative, time management, prioritization, multi-tasking, project assessment, scoping, estimation, time allocation/tracking, documentation, communication, testing, and solution deployment. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: · Provides support for Dobson Connect deployments · Responsible for provisioning Dobson Connect unified communications solutions · Responsible for site surveys to validate customers' network readiness for Dobson Connect solutions · Provides advanced technical support for various data networks, including configuration, performance, and security · Provides technical support for Dobson Connect customers · Ensures change control and other processes & procedures are followed · Ensures that configuration documentation is completed when systems are deployed or modified · Perform project assessments, scoping, and cost estimates · Work in a technical resource capacity with sales teams for potential clients as required REQUIREMENTS: Advanced level knowledge of the following: · Operating systems such as Windows, Linux, iOS and Android · TCP/IP networking (DNS, DHCP, RAS, VPN, routing protocols, etc.) · Network concepts and functional working skills with various network technologies (create vLAN, create a static route, diagnose routing problems, configure ports, create VPN, etc.) · Advanced understanding of OS and Network security best practices and strategies · Analytical and process-oriented approach to issues and assigned tasks · Advanced level diagnostic methods and skills in a variety of environments · Perform other duties as requested by the supervisor · Advanced analytical and problem-solving skills ADDITIONAL REQUIREMENTS: · Install fiber optic cables and equipment in business settings, ensuring proper connections and signal quality. · Perform site surveys to determine the best installation practices and identify any potential obstacles. · Configure and test fiber optic equipment, including routers, modems, and optical network terminals (ONTs). · Troubleshoot and resolve issues related to fiber optic installations, including signal loss, connectivity problems, and equipment malfunctions. · Educate customers on the use and maintenance of installed fiber optic systems and provide excellent customer service. · Maintain accurate records of installations, repairs, and maintenance activities. · Adhere to safety protocols and industry standards during all installation and maintenance activities. · Collaborate with other technicians, engineers, and customer service representatives to ensure customer satisfaction. · Stay up to date with advancements in fiber optic technology and installation techniques. QUALIFICATIONS INCLUDE: · Minimum of 2 years of experience in Information Technology infrastructure support · Bachelor's degree in computer science or related discipline or equivalent training and experience preferred · The following certifications are relevant but not necessarily required for this position: MCA/MCM, MCSE, CCNA/CCIE/CISSP, EMCDA/EMCCA/EMCTA · Must be able to provide a valid driver's license and auto insurance and maintain a satisfactory driving record ENVIRONMENTAL/WORKING CONDITIONS · TRAVEL NECESSARY based on location(s) supported. PHYSICAL REQUIREMENTS Depending on the assigned area, usually outdoor, warehouse, or construction environment with frequent sitting, walking, and standing, and occasional climbing, stooping, kneeling, crouching, crawling, and balancing. Frequent use of eye, hand, and finger coordination enables the use of machinery and equipment. Oral and auditory capacity enables interpersonal communication and communication through automated devices like the telephone. Physical stamina to handle the long hours of performing strenuous work during the day in hot or cold weather. The noise level in the work environment ranges from normal office levels to loud levels due to equipment and machinery use SAFETY EXPECTATIONS Each employee is responsible for his/her own safety. No task should be completed unless it can be completed safely. Employees will: · Comply with all company safety programs, rules, regulations, procedures, and instructions applicable to his/her own actions and conduct. · Refrain from any unsafe act that might endanger him/herself or fellow workers. · Obey all posted company, state, and federal hazard and traffic safety signs. · Use all safety devices and personal protective equipment provided for their protection. · Report all hazards, incidents, and near-miss occurrences to their immediate supervisor or Director of Safety within 2 hours, even if no injury or property damage occurred. · Promptly report all injuries and suspected work-related illnesses, however slight, to his/her immediate supervisor or Director of Safety. · Employees who drive company vehicles must possess a valid and appropriate driver's license for driving the vehicle, and employees who operate company equipment must be trained and authorized. · Employees operating company vehicles and equipment must comply with state and federal laws and regulations. Seat belt use is required while operating any company vehicle or equipment. · Texting while driving is prohibited by Dobson Fiber policy and State Law. · Participate in safety committee meetings, training sessions, and surveys as requested and provide input into improving safety. · Notify your supervisor or Human Resources immediately of any change in physical or mental condition or use of prescription drugs or illegal drugs that would affect the employee's job performance or the safety of him/herself or others. · Working under the influence of alcohol or illegal drugs is strictly prohibited at any company facility, workplace, worksite, or when operating any company vehicle or equipment. Any employee, contractor, or subcontractor who works or reports to work under the influence of alcohol or illegal drugs will be subject to disciplinary action, including possible termination of employment or loss of contract. · Notify the Human Resources Director within five days of serious driving, drug/alcohol, or criminal convictions. · Be a safe worker on and off the job. · Help coworkers do their job safely. · Approach work with a safe attitude

Sales Manager - Dobson Communities (Multi-family/MDU) Department: Sales and Marketing The Multi-Family Sales Manager will lead a high-performing team of Account Executives responsible for securing access agreements with Multi-Dwelling Unit (MDU) property owners, managers, developers, and real estate investment groups. This role plays a critical part in expanding the company's residential footprint by driving strategic growth, optimizing sales execution, and developing long-term partnerships within the multi-family housing market. The ideal candidate combines strong leadership experience with knowledge of B2B/MDU sales, property management ecosystems, and the telecommunications or internet services industry. Key Responsibilities Team Leadership & Development Lead, coach, and mentor a team of Account Executives to achieve individual and team sales targets. Set clear performance expectations, provide timely feedback, and conduct regular performance reviews. Implement best-practice sales processes, pipeline management, and forecasting standards. Foster a collaborative, accountable, and growth-oriented team culture. Sales Strategy & Execution Develop and execute a strategic sales plan for the multi-family channel, aligned with company growth objectives. Oversee the outreach and negotiation of Right-of-Entry (ROE) and access agreements with MDU communities. Guide the team in identifying, qualifying, and prioritizing target properties and ownership groups. Ensure consistent and accurate use of CRM for pipeline management and reporting. Relationship Building Build and maintain strong relationships with property owners, managers, developers, and investment groups. Represent the company at industry events, trade shows, and networking opportunities. Serve as the escalation point for complex negotiations or strategic accounts. Cross-Functional Collaboration Partner with Marketing to develop targeted campaigns and sales enablement tools. Work with Engineering, Legal, Deployment, and Operations teams to ensure proper evaluation, onboarding, and installation for new MDU partners. Provide market insights and customer feedback to influence product development and service enhancements. Performance & Reporting Track key performance metrics, identify risks, and implement improvement plans. Prepare regular reports on sales performance, forecasts, and channel growth. Ensure compliance with internal policies, contract guidelines, and regulatory requirements. Qualifications 5+ years of B2B/multi-family properties sales experience, preferably in telecommunications, internet services, or real estate technology. 2+ years of leadership or team-management experience. Strong understanding of the MDU ecosystem, property management, or real estate development. Proven track record of navigating complex negotiations and closing high-value contracts. Exceptional communication, presentation, and relationship-building skills. Proficiency with CRM platforms (Salesforce preferred). Ability to manage multiple priorities and thrive in a fast-paced environment. Willingness to travel regionally as required. Preferred Qualifications Experience negotiating ROE, access, or bulk service agreements. Existing relationships within the MDU industry (property managers, developers, REITs). Experience scaling or building a sales team.

The Business Sales Consultant is responsible for driving new business growth by positioning Dobson Fiber as the network provider of choice. This is a high-activity, quota-carrying outside sales role focused on acquiring new accounts and generating recurring monthly revenue within an assigned territory. JOB DUTIES AND RESPONSIBILITIES BUT NOT LIMITED TO: · Identify, pursue, and close new business opportunities to meet or exceed monthly sales targets. · Promote and sell Dobson Fiber's portfolio of products and services, including Voice and Data solutions. · Develop and deliver compelling sales presentations tailored to prospective customers' needs. · Coordinate with technical and operational teams to address customer requirements and support the transition to Dobson Fiber's platform. · Establish clear customer expectations and ensure a smooth onboarding experience. · Maintain accurate records of activities and opportunities using Salesforce.com. · Ensure all sales proposals and documentation are completed and routed through the appropriate approval processes. · Participate in and complete required training programs to stay informed about Dobson Fiber's evolving product offerings. · Foster collaboration across departments to ensure efficient and professional handling of new sales and implementations. · Continuously work to deepen technical knowledge and understanding of industry trends. · Perform general administrative duties and other responsibilities as assigned. QUALIFICATIONS · Minimum 3 years of outside sales experience with a proven track record of exceeding sales targets. · Demonstrated experience in prospecting, account development, and contract negotiation. KNOWLEDGE, SKILLS, AND ABILITIES · Strong technical aptitude and understanding of the telecommunications or technology industry. · Excellent verbal and written communication skills; able to confidently engage with stakeholders at all levels, including executive leadership. · Organized, self-motivated, and able to manage multiple priorities in a fast-paced environment. · Collaborative and customer-focused with strong problem-solving abilities. · Ability to learn quickly and adapt to new technologies and processes. WORKING CONDITIONS · Outside sales role with regular field activity and face-to-face customer interaction. · Some travel is required within the assigned territory.

Job Description The NOC Engineer Tier III is responsible for training and mentoring Network Operations Center personnel and serving as the primary escalation point for Tier I and Tier II NOC engineers in resolving complex and high-impact network issues. This role acts as a technical subject matter expert (SME) for Operations Center initiatives and cross-functional projects. The Tier III NOC Engineer is also responsible for maintaining and updating technical documentation to ensure the Operations Center knowledge base remains accurate, current, and actionable. DUTIES AND RESPONSIBILITIES · Provide advanced network support, including hardware configuration, validation, and troubleshooting of large-scale network environments. · Support Layer 1 transport technologies (DWDM, SONET), Layer 2 and Layer 3 technologies (routing, switching, IP, MPLS, BGP, DHCP, NAT), and associated platforms including firewalls, routers, SD-WAN, VoIP, SIP, PRI, and hosted voice services. · Evaluate network alarms and fault conditions, resolving issues where possible and escalating or dispatching as required. · Process service requests for new, modified, or decommissioned services. · Monitor and manage open trouble tickets to ensure timely and effective resolution. · Monitor network components (routers, switches, and related infrastructure) through multiple EMS/NMS platforms. · Monitor weather events and current conditions to proactively identify and communicate potential network risks. · Identify systemic problems and risk areas, and advise management on mitigation strategies. · Notify management of major network outages, root cause analysis, and service restoration efforts. · Perform other duties as assigned. EDUCATION & EXPERIENCE Required: · 3-5 years of experience in a NOC/SOC environment, IP Engineering, Transport Engineering, help desk, or systems support environment. · Strong working knowledge of TCP/IP addressing, ISP concepts, and advanced routing protocols. · Experience with services and technologies including BGP, DNS, DHCP, xDSL, SD-WAN, SIP, VoIP, PRI, DWDM, GPON, Ethernet, and related telecommunications services. · Ability to perform basic system administration tasks and manage day-to-day maintenance activities. Preferred: · CCNA certification strongly preferred. · MEF certification preferred. · Experience with IP networking platforms including Nokia 7750, Genband, Juniper, Extreme, Cisco, and Accadian. · Experience with transport systems such as Ciena RLS, Cyan, Wave Servers, 5160/5170 series, Nokia FTTH, Calix FTTH, and SONET transport systems. · Demonstrated flexibility in scheduling, including the ability to work multiple shifts, holidays, and participate in on-call rotations as business needs dictate. REQUIRED SKILLS & COMPETENCIES High proficiency in DWDM transport technologies. High proficiency in IP networking and routing protocols. Strong leadership, collaboration, and communication skills. Demonstrated ability to meet or exceed performance goals. Strong analytical and problem-solving skills. Proficient in computer systems and operational tools. Experience working directly with customers in high-stress or outage scenarios. Results-oriented mindset with a strong bias for action and the ability to prioritize and multitask effectively. Consistently represents the Company in a professional and respectful manner.

The Direct Sales Consultant is responsible for the promotion and sale of Dobson Fiber products and services to residential customers in the Lawton, OK area. This role includes sales opportunities for sales to single family units and sales to multiple dwelling units through Dobson fiber's relationships with property management. Job Responsibilities Residential Door-to-Door canvasing: Expected to visit approximately >800 residential homes per month. Represent Dobson Fiber at Community Events. Attend Multi-Family property Sales events. Utilizes advanced knowledge of Dobson's products and services as well as sales process experience to maximize sales and effectively work assigned territories. Demonstrates an advanced knowledge of Dobson Fiber's products, promoting and selling offerings to individual customers by visiting every home within assigned territory. Displays thorough and recent competitive knowledge of features, benefits, product differences, and pricing of residential home internet. Effectively communicates and develops rapport with customers. Evaluates individual customers' existing and potential product needs and makes recommendations. Increases customer understanding of Dobson Fiber's service and pricing as well as competitive advantages over other service providers. Acquires new residential customers through door-to-door contact from assigned leads. Creates and executes turf management plans without assistance, utilizes experience-based sales technique, operates independently. Conducts proactive consultative needs analysis with new prospective customers. Develops and presents sales presentations/proposals on products and services that meet customers' needs. Accurately completes all necessary paperwork to support sales activities in a manner consistent with quality control guidelines, including but not limited to the following: dispositioning, entering sales orders, and reporting on sales. Supports team and team goals by actively participating in all sales meetings and training programs as assigned. Well-informed about our competitors' activities in assigned territory; informs manager of any changing competitive pricing programs, marketing directives, or door-to-door sales tactics. Performs other duties as requested by supervisor. Minimum Qualifications and Essential Functions: High school diploma or equivalent Effective communication, negotiation, and problem-solving skills. Self-motivator with a knack for working independently. Proficient computer and technical skills, that help support the best customer solutions. Reliable personal vehicle (where applicable), valid driver license, car insurance, and a satisfactory driving record. Must meet the physical requirements of the job including, but not limited to, the ability to walk and/or travel door-to-door for considerable distances in all types of weather conditions Ability to work full time. A willingness to work outside in various weather conditions Consistent exercise of independent judgment and discretion in matters of significance. Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary. Familiarity with computer operating systems and software applications as well as consumer and commercial communication devices (e.g., PDAs, smartphones, routers, modems, set-top converters, and wireless devices). Ability to work independently with little or no supervision. WHAT THIS POSITION OFFERS: Unlimited earning potential Company-paid logo attire/uniform Cell phone allowance Base Salary Paid Training Flexible schedule

Job Description The Installation & Repair Technician is responsible for installing and maintaining fiber optic systems that deliver residential customers high-speed internet, television, and telephone services. This role requires technical expertise, attention to detail, and excellent customer service skills. The ideal candidate will have experience in telecommunications or a related field and be proficient in installing and troubleshooting fiber optic systems. REQUIREMENTS Install fiber optic cables and equipment in residential settings, ensuring proper connections and signal quality. Perform site surveys to determine the best installation practices and identify any potential obstacles. Configure and test fiber optic equipment, including routers, modems, and optical network terminals (ONTs). Troubleshoot and resolve issues related to fiber optic installations, including signal loss, connectivity problems, and equipment malfunctions. Educate customers on the use and maintenance of installed fiber optic systems and provide excellent customer service. Maintain accurate records of installations, repairs, and maintenance activities. Adhere to safety protocols and industry standards during all installation and maintenance activities. Collaborate with other technicians, engineers, and customer service representatives to ensure customer satisfaction. Stay up-to-date with advancements in fiber optic technology and installation techniques. QUALIFICATIONS High school diploma or equivalent; technical degree or certification in telecommunications, electronics, or a related field preferred. Minimum of 2 years of experience in fiber optic installation, maintenance, or a related field. SKILLS & KNOWLEDGE Proficiency with fiber optic tools and equipment, including splicing machines, OTDRs, power meters, and light sources. Strong understanding of fiber optic network architecture and installation practices. Excellent problem-solving skills and attention to detail. Ability to work independently and manage multiple tasks efficiently. Strong communication and interpersonal skills, with a focus on customer service. Valid driver's license and reliable transportation; ability to travel to various job sites as required. Physical ability to lift and carry heavy equipment, climb ladders, and work in confined spaces. Ability to work flexible hours, including evenings and weekends, as needed.

Job Description: Sales Manager - Dobson Communities (Multi-family/MDU) Department: Sales and Marketing Role Overview: The Multi-Family Sales Manager will lead a high-performing team of Account Executives responsible for securing access agreements with Multi-Dwelling Unit (MDU) property owners, managers, developers, and real estate investment groups. This role plays a critical part in expanding the company's residential footprint by driving strategic growth, optimizing sales execution, and developing long-term partnerships within the multi-family housing market. The ideal candidate combines strong leadership experience with knowledge of B2B/MDU sales, property management ecosystems, and the telecommunications or internet services industry. Key Responsibilities Team Leadership & Development Lead, coach, and mentor a team of Account Executives to achieve individual and team sales targets. Set clear performance expectations, provide timely feedback, and conduct regular performance reviews. Implement best-practice sales processes, pipeline management, and forecasting standards. Foster a collaborative, accountable, and growth-oriented team culture. Sales Strategy & Execution Develop and execute a strategic sales plan for the multi-family channel, aligned with company growth objectives. Oversee the outreach and negotiation of Right-of-Entry (ROE) and access agreements with MDU communities. Guide the team in identifying, qualifying, and prioritizing target properties and ownership groups. Ensure consistent and accurate use of CRM for pipeline management and reporting. Relationship Building Build and maintain strong relationships with property owners, managers, developers, and investment groups. Represent the company at industry events, trade shows, and networking opportunities. Serve as the escalation point for complex negotiations or strategic accounts. Cross-Functional Collaboration Partner with Marketing to develop targeted campaigns and sales enablement tools. Work with Engineering, Legal, Deployment, and Operations teams to ensure proper evaluation, onboarding, and installation for new MDU partners. Provide market insights and customer feedback to influence product development and service enhancements. Performance & Reporting Track key performance metrics, identify risks, and implement improvement plans. Prepare regular reports on sales performance, forecasts, and channel growth. Ensure compliance with internal policies, contract guidelines, and regulatory requirements. Qualifications 5+ years of B2B/multi-family properties sales experience, preferably in telecommunications, internet services, or real estate technology. 2+ years of leadership or team-management experience. Strong understanding of the MDU ecosystem, property management, or real estate development. Proven track record of navigating complex negotiations and closing high-value contracts. Exceptional communication, presentation, and relationship-building skills. Proficiency with CRM platforms (Salesforce preferred). Ability to manage multiple priorities and thrive in a fast-paced environment. Willingness to travel regionally as required. Preferred Qualifications Experience negotiating ROE, access, or bulk service agreements. Existing relationships within the MDU industry (property managers, developers, REITs). Experience scaling or building a sales team.

Technical Support will work under general supervision, provide technical software, hardware and network configuration and support for voice and internet services across Dobsons family of product offerings using step by step solutions in a call center environment. The Tier 2 Support Techs work within the Dobson operating system to create detailed work logs and technical documentation in resolving customer trouble issues and configuring new services for a rapidly growing customer base. RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO: Provide Advance trouble-shooting support for Tier 1 escalations of a variety of DSL/FTTH/FTTB/VOICE/VOIP solutions. Work with and train Tier 1 Support Techs in advancing troubleshooting skills and knowledge of Dobson products and offerings. Manage field service technicians through resolution of customer trouble tickets and installations. Provision, test, and turn up all service requests for new or modified services as they are required. Monitor open trouble incidents and ensure timely resolution. Manage field service technicians through resolution of customer trouble ticket. Identify problems and risk areas and be able to advise management of actions required to mitigate their impact. Notify management of major network outages and resolutions. Participate in the on-call rotation as agreed by the Support Team. Other duties as assigned. QUALIFICATIONS INCLUDE: High School, Vocational, or applicable short course diploma. 3 to 5 years of experience working in a Help Desk/Tech Support position. Working knowledge of various operating systems, routers, and network elements. Ability to perform basic system administration functions to assist network engineers with day-to-day maintenance. DESIRED QUALIFICATIONS: Microsoft, A+, or MCP certification Cisco CCNA certification SPECIAL REQUIREMENTS: • Flexible Shift Schedule • On Call Rotation • Positive Mental Attitude

Job Description The Business Sales Consultant is responsible for driving new business growth by positioning Dobson Fiber as the network provider of choice. This is a high-activity, quota-carrying outside sales role focused on acquiring new accounts and generating recurring monthly revenue within an assigned territory. JOB DUTIES AND RESPONSIBILITIES BUT NOT LIMITED TO: · Identify, pursue, and close new business opportunities to meet or exceed monthly sales targets. · Promote and sell Dobson Fiber's portfolio of products and services, including Voice and Data solutions. · Develop and deliver compelling sales presentations tailored to prospective customers' needs. · Coordinate with technical and operational teams to address customer requirements and support the transition to Dobson Fiber's platform. · Establish clear customer expectations and ensure a smooth onboarding experience. · Maintain accurate records of activities and opportunities using Salesforce.com. · Ensure all sales proposals and documentation are completed and routed through the appropriate approval processes. · Participate in and complete required training programs to stay informed about Dobson Fiber's evolving product offerings. · Foster collaboration across departments to ensure efficient and professional handling of new sales and implementations. · Continuously work to deepen technical knowledge and understanding of industry trends. · Perform general administrative duties and other responsibilities as assigned. QUALIFICATIONS · Minimum 3 years of outside sales experience with a proven track record of exceeding sales targets. · Demonstrated experience in prospecting, account development, and contract negotiation. KNOWLEDGE, SKILLS, AND ABILITIES · Strong technical aptitude and understanding of the telecommunications or technology industry. · Excellent verbal and written communication skills; able to confidently engage with stakeholders at all levels, including executive leadership. · Organized, self-motivated, and able to manage multiple priorities in a fast-paced environment. · Collaborative and customer-focused with strong problem-solving abilities. · Ability to learn quickly and adapt to new technologies and processes. WORKING CONDITIONS · Outside sales role with regular field activity and face-to-face customer interaction. · Some travel is required within the assigned territory.

The NOC Engineer Tier III is responsible for training and mentoring Network Operations Center personnel and serving as the primary escalation point for Tier I and Tier II NOC engineers in resolving complex and high-impact network issues. This role acts as a technical subject matter expert (SME) for Operations Center initiatives and cross-functional projects. The Tier III NOC Engineer is also responsible for maintaining and updating technical documentation to ensure the Operations Center knowledge base remains accurate, current, and actionable. DUTIES AND RESPONSIBILITIES · Provide advanced network support, including hardware configuration, validation, and troubleshooting of large-scale network environments. · Support Layer 1 transport technologies (DWDM, SONET), Layer 2 and Layer 3 technologies (routing, switching, IP, MPLS, BGP, DHCP, NAT), and associated platforms including firewalls, routers, SD-WAN, VoIP, SIP, PRI, and hosted voice services. · Evaluate network alarms and fault conditions, resolving issues where possible and escalating or dispatching as required. · Process service requests for new, modified, or decommissioned services. · Monitor and manage open trouble tickets to ensure timely and effective resolution. · Monitor network components (routers, switches, and related infrastructure) through multiple EMS/NMS platforms. · Monitor weather events and current conditions to proactively identify and communicate potential network risks. · Identify systemic problems and risk areas, and advise management on mitigation strategies. · Notify management of major network outages, root cause analysis, and service restoration efforts. · Perform other duties as assigned. EDUCATION & EXPERIENCE Required: · 3-5 years of experience in a NOC/SOC environment, IP Engineering, Transport Engineering, help desk, or systems support environment. · Strong working knowledge of TCP/IP addressing, ISP concepts, and advanced routing protocols. · Experience with services and technologies including BGP, DNS, DHCP, xDSL, SD-WAN, SIP, VoIP, PRI, DWDM, GPON, Ethernet, and related telecommunications services. · Ability to perform basic system administration tasks and manage day-to-day maintenance activities. Preferred: · CCNA certification strongly preferred. · MEF certification preferred. · Experience with IP networking platforms including Nokia 7750, Genband, Juniper, Extreme, Cisco, and Accadian. · Experience with transport systems such as Ciena RLS, Cyan, Wave Servers, 5160/5170 series, Nokia FTTH, Calix FTTH, and SONET transport systems. · Demonstrated flexibility in scheduling, including the ability to work multiple shifts, holidays, and participate in on-call rotations as business needs dictate. REQUIRED SKILLS & COMPETENCIES High proficiency in DWDM transport technologies. High proficiency in IP networking and routing protocols. Strong leadership, collaboration, and communication skills. Demonstrated ability to meet or exceed performance goals. Strong analytical and problem-solving skills. Proficient in computer systems and operational tools. Experience working directly with customers in high-stress or outage scenarios. Results-oriented mindset with a strong bias for action and the ability to prioritize and multitask effectively. Consistently represents the Company in a professional and respectful manner.

Job Description The Direct Sales Consultant is responsible for the promotion and sale of Dobson Fiber products and services to residential customers in the Enid, OK area. This role includes sales opportunities for sales to single family units and sales to multiple dwelling units through Dobson fiber's relationships with property management. Job Responsibilities Residential Door-to-Door canvasing: Expected to visit approximately >800 residential homes per month. Represent Dobson Fiber at Community Events. Attend Multi-Family property Sales events. Utilizes advanced knowledge of Dobson's products and services as well as sales process experience to maximize sales and effectively work assigned territories. Demonstrates an advanced knowledge of Dobson Fiber's products, promoting and selling offerings to individual customers by visiting every home within assigned territory. Displays thorough and recent competitive knowledge of features, benefits, product differences, and pricing of residential home internet. Effectively communicates and develops rapport with customers. Evaluates individual customers' existing and potential product needs and makes recommendations. Increases customer understanding of Dobson Fiber's service and pricing as well as competitive advantages over other service providers. Acquires new residential customers through door-to-door contact from assigned leads. Creates and executes turf management plans without assistance, utilizes experience-based sales technique, operates independently. Conducts proactive consultative needs analysis with new prospective customers. Develops and presents sales presentations/proposals on products and services that meet customers' needs. Accurately completes all necessary paperwork to support sales activities in a manner consistent with quality control guidelines, including but not limited to the following: dispositioning, entering sales orders, and reporting on sales. Supports team and team goals by actively participating in all sales meetings and training programs as assigned. Well-informed about our competitors' activities in assigned territory; informs manager of any changing competitive pricing programs, marketing directives, or door-to-door sales tactics. Performs other duties as requested by supervisor. Minimum Qualifications and Essential Functions: High school diploma or equivalent Effective communication, negotiation, and problem-solving skills. Self-motivator with a knack for working independently. Proficient computer and technical skills, that help support the best customer solutions. Reliable personal vehicle (where applicable), valid driver license, car insurance, and a satisfactory driving record. Must meet the physical requirements of the job including, but not limited to, the ability to walk and/or travel door-to-door for considerable distances in all types of weather conditions Ability to work full time. A willingness to work outside in various weather conditions Consistent exercise of independent judgment and discretion in matters of significance. Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary. Familiarity with computer operating systems and software applications as well as consumer and commercial communication devices (e.g., PDAs, smartphones, routers, modems, set-top converters, and wireless devices). Ability to work independently with little or no supervision. WHAT THIS POSITION OFFERS: Unlimited earning potential Company-paid logo attire/uniform Cell phone allowance Base Salary Paid Training Flexible schedule

Job Description This VoIP & Network Specialist "Installation and Repair Technician" is an advanced-level IT Generalist. This installation and repair technician is a broad and deep resource responsible for the Professional Delivery and Support of all Dobson Connect Services and providing technical support for customer environments, including networking infrastructure and VoIP systems, security access controls, data networking, backup/DR, etc. This critical role is accountable to the other team members for promptly delivering services that meet clients' technical requirements. The Technician also requires personal and administrative skills such as self-motivation, initiative, time management, prioritization, multi-tasking, project assessment, scoping, estimation, time allocation/tracking, documentation, communication, testing, and solution deployment. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: · Provides support for Dobson Connect deployments · Responsible for provisioning Dobson Connect unified communications solutions · Responsible for site surveys to validate customers' network readiness for Dobson Connect solutions · Provides advanced technical support for various data networks, including configuration, performance, and security · Provides technical support for Dobson Connect customers · Ensures change control and other processes & procedures are followed · Ensures that configuration documentation is completed when systems are deployed or modified · Perform project assessments, scoping, and cost estimates · Work in a technical resource capacity with sales teams for potential clients as required REQUIREMENTS: Advanced level knowledge of the following: · Operating systems such as Windows, Linux, iOS and Android · TCP/IP networking (DNS, DHCP, RAS, VPN, routing protocols, etc.) · Network concepts and functional working skills with various network technologies (create vLAN, create a static route, diagnose routing problems, configure ports, create VPN, etc.) · Advanced understanding of OS and Network security best practices and strategies · Analytical and process-oriented approach to issues and assigned tasks · Advanced level diagnostic methods and skills in a variety of environments · Perform other duties as requested by the supervisor · Advanced analytical and problem-solving skills ADDITIONAL REQUIREMENTS: · Install fiber optic cables and equipment in business settings, ensuring proper connections and signal quality. · Perform site surveys to determine the best installation practices and identify any potential obstacles. · Configure and test fiber optic equipment, including routers, modems, and optical network terminals (ONTs). · Troubleshoot and resolve issues related to fiber optic installations, including signal loss, connectivity problems, and equipment malfunctions. · Educate customers on the use and maintenance of installed fiber optic systems and provide excellent customer service. · Maintain accurate records of installations, repairs, and maintenance activities. · Adhere to safety protocols and industry standards during all installation and maintenance activities. · Collaborate with other technicians, engineers, and customer service representatives to ensure customer satisfaction. · Stay up to date with advancements in fiber optic technology and installation techniques. QUALIFICATIONS INCLUDE: · Minimum of 2 years of experience in Information Technology infrastructure support · Bachelor's degree in computer science or related discipline or equivalent training and experience preferred · The following certifications are relevant but not necessarily required for this position: MCA/MCM, MCSE, CCNA/CCIE/CISSP, EMCDA/EMCCA/EMCTA · Must be able to provide a valid driver's license and auto insurance and maintain a satisfactory driving record ENVIRONMENTAL/WORKING CONDITIONS · TRAVEL NECESSARY based on location(s) supported. PHYSICAL REQUIREMENTS Depending on the assigned area, usually outdoor, warehouse, or construction environment with frequent sitting, walking, and standing, and occasional climbing, stooping, kneeling, crouching, crawling, and balancing. Frequent use of eye, hand, and finger coordination enables the use of machinery and equipment. Oral and auditory capacity enables interpersonal communication and communication through automated devices like the telephone. Physical stamina to handle the long hours of performing strenuous work during the day in hot or cold weather. The noise level in the work environment ranges from normal office levels to loud levels due to equipment and machinery use SAFETY EXPECTATIONS Each employee is responsible for his/her own safety. No task should be completed unless it can be completed safely. Employees will: · Comply with all company safety programs, rules, regulations, procedures, and instructions applicable to his/her own actions and conduct. · Refrain from any unsafe act that might endanger him/herself or fellow workers. · Obey all posted company, state, and federal hazard and traffic safety signs. · Use all safety devices and personal protective equipment provided for their protection. · Report all hazards, incidents, and near-miss occurrences to their immediate supervisor or Director of Safety within 2 hours, even if no injury or property damage occurred. · Promptly report all injuries and suspected work-related illnesses, however slight, to his/her immediate supervisor or Director of Safety. · Employees who drive company vehicles must possess a valid and appropriate driver's license for driving the vehicle, and employees who operate company equipment must be trained and authorized. · Employees operating company vehicles and equipment must comply with state and federal laws and regulations. Seat belt use is required while operating any company vehicle or equipment. · Texting while driving is prohibited by Dobson Fiber policy and State Law. · Participate in safety committee meetings, training sessions, and surveys as requested and provide input into improving safety. · Notify your supervisor or Human Resources immediately of any change in physical or mental condition or use of prescription drugs or illegal drugs that would affect the employee's job performance or the safety of him/herself or others. · Working under the influence of alcohol or illegal drugs is strictly prohibited at any company facility, workplace, worksite, or when operating any company vehicle or equipment. Any employee, contractor, or subcontractor who works or reports to work under the influence of alcohol or illegal drugs will be subject to disciplinary action, including possible termination of employment or loss of contract. · Notify the Human Resources Director within five days of serious driving, drug/alcohol, or criminal convictions. · Be a safe worker on and off the job. · Help coworkers do their job safely. · Approach work with a safe attitude

The Direct Sales Consultant is responsible for the promotion and sale of Dobson Fiber products and services to residential customers in the Enid, OK area. This role includes sales opportunities for sales to single family units and sales to multiple dwelling units through Dobson fiber's relationships with property management. Job Responsibilities Residential Door-to-Door canvasing: Expected to visit approximately >800 residential homes per month. Represent Dobson Fiber at Community Events. Attend Multi-Family property Sales events. Utilizes advanced knowledge of Dobson's products and services as well as sales process experience to maximize sales and effectively work assigned territories. Demonstrates an advanced knowledge of Dobson Fiber's products, promoting and selling offerings to individual customers by visiting every home within assigned territory. Displays thorough and recent competitive knowledge of features, benefits, product differences, and pricing of residential home internet. Effectively communicates and develops rapport with customers. Evaluates individual customers' existing and potential product needs and makes recommendations. Increases customer understanding of Dobson Fiber's service and pricing as well as competitive advantages over other service providers. Acquires new residential customers through door-to-door contact from assigned leads. Creates and executes turf management plans without assistance, utilizes experience-based sales technique, operates independently. Conducts proactive consultative needs analysis with new prospective customers. Develops and presents sales presentations/proposals on products and services that meet customers' needs. Accurately completes all necessary paperwork to support sales activities in a manner consistent with quality control guidelines, including but not limited to the following: dispositioning, entering sales orders, and reporting on sales. Supports team and team goals by actively participating in all sales meetings and training programs as assigned. Well-informed about our competitors' activities in assigned territory; informs manager of any changing competitive pricing programs, marketing directives, or door-to-door sales tactics. Performs other duties as requested by supervisor. Minimum Qualifications and Essential Functions: High school diploma or equivalent Effective communication, negotiation, and problem-solving skills. Self-motivator with a knack for working independently. Proficient computer and technical skills, that help support the best customer solutions. Reliable personal vehicle (where applicable), valid driver license, car insurance, and a satisfactory driving record. Must meet the physical requirements of the job including, but not limited to, the ability to walk and/or travel door-to-door for considerable distances in all types of weather conditions Ability to work full time. A willingness to work outside in various weather conditions Consistent exercise of independent judgment and discretion in matters of significance. Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary. Familiarity with computer operating systems and software applications as well as consumer and commercial communication devices (e.g., PDAs, smartphones, routers, modems, set-top converters, and wireless devices). Ability to work independently with little or no supervision. WHAT THIS POSITION OFFERS: Unlimited earning potential Company-paid logo attire/uniform Cell phone allowance Base Salary Paid Training Flexible schedule

The Business Sales Consultant is responsible for driving new business growth by positioning Dobson Fiber as the network provider of choice. This is a high-activity, quota-carrying outside sales role focused on acquiring new accounts and generating recurring monthly revenue within an assigned territory. JOB DUTIES AND RESPONSIBILITIES BUT NOT LIMITED TO: · Identify, pursue, and close new business opportunities to meet or exceed monthly sales targets. · Promote and sell Dobson Fiber's portfolio of products and services, including Voice and Data solutions. · Develop and deliver compelling sales presentations tailored to prospective customers' needs. · Coordinate with technical and operational teams to address customer requirements and support the transition to Dobson Fiber's platform. · Establish clear customer expectations and ensure a smooth onboarding experience. · Maintain accurate records of activities and opportunities using Salesforce.com. · Ensure all sales proposals and documentation are completed and routed through the appropriate approval processes. · Participate in and complete required training programs to stay informed about Dobson Fiber's evolving product offerings. · Foster collaboration across departments to ensure efficient and professional handling of new sales and implementations. · Continuously work to deepen technical knowledge and understanding of industry trends. · Perform general administrative duties and other responsibilities as assigned. QUALIFICATIONS · Minimum 3 years of outside sales experience with a proven track record of exceeding sales targets. · Demonstrated experience in prospecting, account development, and contract negotiation. KNOWLEDGE, SKILLS, AND ABILITIES · Strong technical aptitude and understanding of the telecommunications or technology industry. · Excellent verbal and written communication skills; able to confidently engage with stakeholders at all levels, including executive leadership. · Organized, self-motivated, and able to manage multiple priorities in a fast-paced environment. · Collaborative and customer-focused with strong problem-solving abilities. · Ability to learn quickly and adapt to new technologies and processes. WORKING CONDITIONS · Outside sales role with regular field activity and face-to-face customer interaction. · Some travel is required within the assigned territory.

Job Description The Business Sales Consultant is responsible for driving new business growth by positioning Dobson Fiber as the network provider of choice. This is a high-activity, quota-carrying outside sales role focused on acquiring new accounts and generating recurring monthly revenue within an assigned territory. JOB DUTIES AND RESPONSIBILITIES BUT NOT LIMITED TO: · Identify, pursue, and close new business opportunities to meet or exceed monthly sales targets. · Promote and sell Dobson Fiber's portfolio of products and services, including Voice and Data solutions. · Develop and deliver compelling sales presentations tailored to prospective customers' needs. · Coordinate with technical and operational teams to address customer requirements and support the transition to Dobson Fiber's platform. · Establish clear customer expectations and ensure a smooth onboarding experience. · Maintain accurate records of activities and opportunities using Salesforce.com. · Ensure all sales proposals and documentation are completed and routed through the appropriate approval processes. · Participate in and complete required training programs to stay informed about Dobson Fiber's evolving product offerings. · Foster collaboration across departments to ensure efficient and professional handling of new sales and implementations. · Continuously work to deepen technical knowledge and understanding of industry trends. · Perform general administrative duties and other responsibilities as assigned. QUALIFICATIONS · Minimum 3 years of outside sales experience with a proven track record of exceeding sales targets. · Demonstrated experience in prospecting, account development, and contract negotiation. KNOWLEDGE, SKILLS, AND ABILITIES · Strong technical aptitude and understanding of the telecommunications or technology industry. · Excellent verbal and written communication skills; able to confidently engage with stakeholders at all levels, including executive leadership. · Organized, self-motivated, and able to manage multiple priorities in a fast-paced environment. · Collaborative and customer-focused with strong problem-solving abilities. · Ability to learn quickly and adapt to new technologies and processes. WORKING CONDITIONS · Outside sales role with regular field activity and face-to-face customer interaction. · Some travel is required within the assigned territory.

The Direct Sales Consultant is responsible for the promotion and sale of Dobson Fiber products and services to residential customers in the Weatherford, OK area. This role includes sales opportunities for sales to single family units and sales to multiple dwelling units through Dobson fiber's relationships with property management. Job Responsibilities Residential Door-to-Door canvasing: Expected to visit approximately >800 residential homes per month. Represent Dobson Fiber at Community Events. Attend Multi-Family property Sales events. Utilizes advanced knowledge of Dobson's products and services as well as sales process experience to maximize sales and effectively work assigned territories. Demonstrates an advanced knowledge of Dobson Fiber's products, promoting and selling offerings to individual customers by visiting every home within assigned territory. Displays thorough and recent competitive knowledge of features, benefits, product differences, and pricing of residential home internet. Effectively communicates and develops rapport with customers. Evaluates individual customers' existing and potential product needs and makes recommendations. Increases customer understanding of Dobson Fiber's service and pricing as well as competitive advantages over other service providers. Acquires new residential customers through door-to-door contact from assigned leads. Creates and executes turf management plans without assistance, utilizes experience-based sales technique, operates independently. Conducts proactive consultative needs analysis with new prospective customers. Develops and presents sales presentations/proposals on products and services that meet customers' needs. Accurately completes all necessary paperwork to support sales activities in a manner consistent with quality control guidelines, including but not limited to the following: dispositioning, entering sales orders, and reporting on sales. Supports team and team goals by actively participating in all sales meetings and training programs as assigned. Well-informed about our competitors' activities in assigned territory; informs manager of any changing competitive pricing programs, marketing directives, or door-to-door sales tactics. Performs other duties as requested by supervisor. Minimum Qualifications and Essential Functions: High school diploma or equivalent Effective communication, negotiation, and problem-solving skills. Self-motivator with a knack for working independently. Proficient computer and technical skills, that help support the best customer solutions. Reliable personal vehicle (where applicable), valid driver license, car insurance, and a satisfactory driving record. Must meet the physical requirements of the job including, but not limited to, the ability to walk and/or travel door-to-door for considerable distances in all types of weather conditions Ability to work full time. A willingness to work outside in various weather conditions Consistent exercise of independent judgment and discretion in matters of significance. Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary. Familiarity with computer operating systems and software applications as well as consumer and commercial communication devices (e.g., PDAs, smartphones, routers, modems, set-top converters, and wireless devices). Ability to work independently with little or no supervision. WHAT THIS POSITION OFFERS: Unlimited earning potential Company-paid logo attire/uniform Cell phone allowance Base Salary Paid Training Flexible schedule

The Business Sales Consultant is responsible for driving new business growth by positioning Dobson Fiber as the network provider of choice. This is a high-activity, quota-carrying outside sales role focused on acquiring new accounts and generating recurring monthly revenue within an assigned territory. JOB DUTIES AND RESPONSIBILITIES BUT NOT LIMITED TO: · Identify, pursue, and close new business opportunities to meet or exceed monthly sales targets. · Promote and sell Dobson Fiber's portfolio of products and services, including Voice and Data solutions. · Develop and deliver compelling sales presentations tailored to prospective customers' needs. · Coordinate with technical and operational teams to address customer requirements and support the transition to Dobson Fiber's platform. · Establish clear customer expectations and ensure a smooth onboarding experience. · Maintain accurate records of activities and opportunities using Salesforce.com. · Ensure all sales proposals and documentation are completed and routed through the appropriate approval processes. · Participate in and complete required training programs to stay informed about Dobson Fiber's evolving product offerings. · Foster collaboration across departments to ensure efficient and professional handling of new sales and implementations. · Continuously work to deepen technical knowledge and understanding of industry trends. · Perform general administrative duties and other responsibilities as assigned. QUALIFICATIONS · Minimum 3 years of outside sales experience with a proven track record of exceeding sales targets. · Demonstrated experience in prospecting, account development, and contract negotiation. KNOWLEDGE, SKILLS, AND ABILITIES · Strong technical aptitude and understanding of the telecommunications or technology industry. · Excellent verbal and written communication skills; able to confidently engage with stakeholders at all levels, including executive leadership. · Organized, self-motivated, and able to manage multiple priorities in a fast-paced environment. · Collaborative and customer-focused with strong problem-solving abilities. · Ability to learn quickly and adapt to new technologies and processes. WORKING CONDITIONS · Outside sales role with regular field activity and face-to-face customer interaction. · Some travel is required within the assigned territory.