Field Service Technician jobs at Doc

Join Our Team as a Field Service Technician at DOC Services Inc.! Are you a skilled technician looking to advance your career with a leading company that values your hard work and expertise? DOC Services Inc. is the perfect place for you! With over 35 years of experience and a reputation for excellence, we are committed to providing reliable maintenance solutions that keep our clients' businesses running smoothly. Why DOC Services Inc.? Year-Round Stability: Enjoy consistent work. Growth and Development: Continuous training and opportunities to enhance your skills and advance your career. Comprehensive Support: Be part of a company that sets you up for success, with robust resources and a dedicated support system. Flexible Scheduling: Achieve work-life balance with schedules designed to fit your lifestyle. Top-Notch Benefits: Competitive compensation, 401(k) with company match, medical, dental, and vision insurance, life insurance, and disability coverage. Your Role as a Field Service Technician You'll be at the forefront of ensuring equipment runs efficiently in big-box retail environments. Your main responsibilities include: Diagnosing and repairing mechanical and electrical failures on electromechanical equipment. Performing preventive maintenance while adhering to OSHA safety standards. Skillfully using hand and power tools for equipment assembly, disassembly, and repair. Promptly responding to service calls to keep our clients' equipment operating seamlessly. Communicating effectively with customers and colleagues, embodying our commitment to top-tier service. What You Need to Succeed: A high school diploma or GED. 2+ years of equipment repair experience or equivalent training. Strong mechanical and electrical skills, with the ability to read schematics. A valid driver's license with a clean driving record. Excellent interpersonal skills and a professional attitude. The ability to work independently, pay close attention to detail, and remain organized. Physical capability to stand, bend, drive for extended periods, lift up to 50 lbs, and work at heights over 6 feet. What We Offer: Tools of the Trade: Company vehicle, phone, laptop, and gas card provided. Financial Security: Competitive pay and a 401(k) plan with a 4% company match. Health and Wellness: Comprehensive medical, dental, and vision insurance options. Career Advancement: Continuous training and professional development opportunities. Company Culture: Be part of a respected, nationwide service company that celebrates its heritage and looks forward to the future. Join us and bring your expertise to a team that values quality, dedication, and professionalism. Apply today and become part of a company where your skills will be recognized and rewarded. DOC is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment based on race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, disability, or any other federal, state, or local protected class. Salary Description $20.00 - $29.00 per hour

Job Description The Field Service Technician II plays a crucial role in troubleshooting, maintaining, and repairing low voltage systems, including network infrastructure, surveillance cameras, servers, NVRs, access control hardware and software, and audio-visual systems. Reporting directly to the Service Manager, this position requires a highly motivated self-starter with exceptional technical expertise in low voltage systems and a strong commitment to delivering outstanding customer service. The Field Service Technician II also acts as a mentor and leader for the Field Service Technician I, providing guidance and support to help them develop the skills necessary for advancement. Participation in Premise One's on-call service program is a key component of this role. Key Responsibilities Safety & Site Preparation: Conduct pre-work site assessments and safety checks to ensure a safe working environment. Customer Service Excellence: Provide exemplary customer service, consistently maintaining the highest service standards and client satisfaction. Field Leadership: Lead by example, guiding Field Service Technician I employees to ensure efficient, first-time resolution of service issues. Project Execution: Implement job plans with a focus on quality assurance and safety compliance, ensuring project completion meets company standards. Autonomous Field Operations: Operate independently in the field, making informed decisions to resolve technical issues on-site. Technical Troubleshooting: Diagnose, service, and repair low voltage systems in commercial and enterprise environments, ensuring all repairs adhere to company and industry standards. Testing & Documentation: Test all repairs on-site in alignment with Service Operations and Engineering policies. Accurately document all work performed, including notes, photos, and communications, in online ticketing systems and timecards. On-Call Rotation: Participate in the on-call rotation, providing emergency after-hours service as required. Vehicle Maintenance: Maintain the company-issued vehicle in accordance with company standards, ensuring it is always in optimal condition. Professional Conduct: Maintain a professional appearance and demeanor at all times, representing the company positively in all interactions. Continuous Improvement: Provide feedback and suggestions to the Field Superintendent or Service Manager to enhance service delivery and field operations. Communication: Proactively communicate scheduling issues and other concerns to the Field Superintendent, Service Manager, and dispatchers. Additional Duties: Perform other related services as required on-site, with flexibility to adapt to changing job demands. Qualifications Experience: 5+ years of experience in Audio Visual, Security, Intercom/Paging, and Infrastructure Cabling. Technical Knowledge: Strong understanding of programming, technical commissioning guidelines, and troubleshooting philosophies. Industry Expertise: Familiarity with industry-standard tools, equipment, and test devices, such as Fluke testers, meters, and OTDR. Security Background: Preferred candidates will have a robust background in physical security systems. Mechanical Aptitude: Strong mechanical aptitude with proven troubleshooting skills, particularly in relay logic and system diagnostics. Desired Certifications & Training Genetec Software House Lenel Feenics Milestone Avigilon Crestron Skill Requirements Flexibility: Willingness to work overtime as needed to meet construction and service schedules. On-Call Capability: Ability to support 24/7 client SLAs and respond to emergencies when required. Travel: Willingness to travel at least 60% of the time within the designated service market, with occasional out-of-town travel up to 20%. Technical Proficiency: Competent in using computers and industry-specific software. Physical Requirements: Ability to handle physical workloads, including lifting and carrying up to 50 lbs, and the ability to walk, sit, and stand for extended periods. Driving Record: Must possess a clean driving record and hold a current state driver's license. Join our team and become a key player in delivering top-tier service and technical expertise to our valued clients! Powered by JazzHR 8xZalTxmPh

The Field Service Technician II plays a crucial role in troubleshooting, maintaining, and repairing low voltage systems, including network infrastructure, surveillance cameras, servers, NVRs, access control hardware and software, and audio-visual systems. Reporting directly to the Service Manager, this position requires a highly motivated self-starter with exceptional technical expertise in low voltage systems and a strong commitment to delivering outstanding customer service. The Field Service Technician II also acts as a mentor and leader for the Field Service Technician I, providing guidance and support to help them develop the skills necessary for advancement. Participation in Premise One's on-call service program is a key component of this role. Key Responsibilities Safety & Site Preparation: Conduct pre-work site assessments and safety checks to ensure a safe working environment. Customer Service Excellence: Provide exemplary customer service, consistently maintaining the highest service standards and client satisfaction. Field Leadership: Lead by example, guiding Field Service Technician I employees to ensure efficient, first-time resolution of service issues. Project Execution: Implement job plans with a focus on quality assurance and safety compliance, ensuring project completion meets company standards. Autonomous Field Operations: Operate independently in the field, making informed decisions to resolve technical issues on-site. Technical Troubleshooting: Diagnose, service, and repair low voltage systems in commercial and enterprise environments, ensuring all repairs adhere to company and industry standards. Testing & Documentation: Test all repairs on-site in alignment with Service Operations and Engineering policies. Accurately document all work performed, including notes, photos, and communications, in online ticketing systems and timecards. On-Call Rotation: Participate in the on-call rotation, providing emergency after-hours service as required. Vehicle Maintenance: Maintain the company-issued vehicle in accordance with company standards, ensuring it is always in optimal condition. Professional Conduct: Maintain a professional appearance and demeanor at all times, representing the company positively in all interactions. Continuous Improvement: Provide feedback and suggestions to the Field Superintendent or Service Manager to enhance service delivery and field operations. Communication: Proactively communicate scheduling issues and other concerns to the Field Superintendent, Service Manager, and dispatchers. Additional Duties: Perform other related services as required on-site, with flexibility to adapt to changing job demands. Qualifications Experience: 5+ years of experience in Audio Visual, Security, Intercom/Paging, and Infrastructure Cabling. Technical Knowledge: Strong understanding of programming, technical commissioning guidelines, and troubleshooting philosophies. Industry Expertise: Familiarity with industry-standard tools, equipment, and test devices, such as Fluke testers, meters, and OTDR. Security Background: Preferred candidates will have a robust background in physical security systems. Mechanical Aptitude: Strong mechanical aptitude with proven troubleshooting skills, particularly in relay logic and system diagnostics. Desired Certifications & Training Genetec Software House Lenel Feenics Milestone Avigilon Crestron Skill Requirements Flexibility: Willingness to work overtime as needed to meet construction and service schedules. On-Call Capability: Ability to support 24/7 client SLAs and respond to emergencies when required. Travel: Willingness to travel at least 60% of the time within the designated service market, with occasional out-of-town travel up to 20%. Technical Proficiency: Competent in using computers and industry-specific software. Physical Requirements: Ability to handle physical workloads, including lifting and carrying up to 50 lbs, and the ability to walk, sit, and stand for extended periods. Driving Record: Must possess a clean driving record and hold a current state driver's license. Join our team and become a key player in delivering top-tier service and technical expertise to our valued clients!

At Zelis, we Get Stuff Done. So, let's get to it! A Little About Us Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts - driving real, measurable results for clients. A Little About You You bring a unique blend of personality and professional expertise to your work, inspiring others with your passion and dedication. Your career is a testament to your diverse experiences, community involvement, and the valuable lessons you've learned along the way. You are more than just your resume; you are a reflection of your achievements, the knowledge you've gained, and the personal interests that shape who you are. Position Overview Senior Engineer / Tech Lead - Salesforce Company: Zelis Reports to: VP, Enterprise Applications As a Senior Engineer / Tech Lead supporting our Salesforce Ecosystem, you will serve as a critical design authority within the Enterprise Applications team. This role is not only responsible for leading the technical architecture and solution design for a dedicated Salesforce delivery team (focused on either Sales Cloud or Service Cloud), but also acts as a trusted partner to the business-translating strategic goals into scalable, high-performing technology solutions. You will work closely with product owners, business stakeholders, and cross-functional engineering teams to ensure that Salesforce capabilities are aligned with enterprise objectives. Your leadership will guide the team through complex design decisions, balancing innovation with stability, and ensuring that our Salesforce implementations are robust, secure, and future-ready. This is a high-impact role that requires a blend of deep technical expertise, strong communication skills, and a collaborative mindset. You'll be expected to influence roadmap decisions, advocate for engineering best practices, and proactively identify opportunities to improve business processes through technology. Key Responsibilities * Lead the technical design and architecture of Salesforce solutions for Sales or Service teams, ensuring scalability, performance, and maintainability. * Build and develop robust, enterprise-grade solutions using Apex, Lightning Components, Flows, and Salesforce APIs-balancing custom development with native platform capabilities. * Translate business requirements into actionable technical deliverables, partnering closely with product managers and stakeholders to ensure alignment with strategic goals. * Own the full development lifecycle: from design and prototyping to implementation, testing, deployment, and support. * Establish and enforce engineering best practices, including code reviews, unit testing, CI/CD pipelines, and documentation standards. * Mentor and guide junior engineers, fostering a culture of technical excellence and continuous learning. * Collaborate across teams to integrate Salesforce with other enterprise systems (e.g., ERP, data platforms), ensuring seamless data flow and user experience. * Proactively identify and resolve technical challenges, including performance bottlenecks, security concerns, and platform limitations. * Stay current with Salesforce platform updates, evaluating new features and recommending adoption strategies where appropriate. Preferred Qualifications * 7+ years of experience in software engineering, with at least 3 years focused on Salesforce development and architecture. * Proven experience leading Salesforce implementations for Sales Cloud or Service Cloud. * Strong understanding of Apex, Lightning Components, Flows, and Salesforce APIs. * Experience with CI/CD pipelines, DevOps practices, and agile delivery methodologies. * Excellent communication and stakeholder management skills. * Salesforce certifications (e.g., Platform Developer II, Application Architect, Technical Architect) are a plus. Please note at this time we are unable to proceed with candidates who require visa sponsorship now or in the future. Location and Workplace Flexibility We have offices in Atlanta GA, Boston MA, Morristown NJ, Plano TX, St. Louis MO, St. Petersburg FL, and Hyderabad, India. We foster a hybrid and remote friendly culture, and all our employee's work locations are based on the needs of the position and determined by the Leadership team. In-office work and activities, if applicable, vary based on the work and team objectives in accordance with Company policies. Base Salary Range $127,000.00 - $169,000.00 At Zelis we are committed to providing fair and equitable compensation packages. The base salary range allows us to make an offer that considers multiple individualized factors, including experience, education, qualifications, as well as job-related and industry-related knowledge and skills, etc. Base pay is just one part of our Total Rewards package, which may also include discretionary bonus plans, commissions, or other incentives depending on the role. Zelis' full-time associates are eligible for a highly competitive benefits package as well, which demonstrates our commitment to our employees' health, well-being, and financial protection. The US-based benefits include a 401k plan with employer match, flexible paid time off, holidays, parental leaves, life and disability insurance, and health benefits including medical, dental, vision, and prescription drug coverage. Equal Employment Opportunity Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We welcome applicants from all backgrounds and encourage you to apply even if you don't meet 100% of the qualifications for the role. We believe in the value of diverse perspectives and experiences and are committed to building an inclusive workplace for all. Accessibility Support We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email ***************************. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities, duties, and skills from time to time.

At Zelis, we Get Stuff Done. So, let's get to it! A Little About Us Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts - driving real, measurable results for clients. A Little About You You bring a unique blend of personality and professional expertise to your work, inspiring others with your passion and dedication. Your career is a testament to your diverse experiences, community involvement, and the valuable lessons you've learned along the way. You are more than just your resume; you are a reflection of your achievements, the knowledge you've gained, and the personal interests that shape who you are. Position Overview Senior Engineer / Tech Lead - Salesforce Company: Zelis Reports to: VP, Enterprise Applications As a Senior Engineer / Tech Lead supporting our Salesforce Ecosystem, you will serve as a critical design authority within the Enterprise Applications team. This role is not only responsible for leading the technical architecture and solution design for a dedicated Salesforce delivery team (focused on either Sales Cloud or Service Cloud), but also acts as a trusted partner to the business-translating strategic goals into scalable, high-performing technology solutions. You will work closely with product owners, business stakeholders, and cross-functional engineering teams to ensure that Salesforce capabilities are aligned with enterprise objectives. Your leadership will guide the team through complex design decisions, balancing innovation with stability, and ensuring that our Salesforce implementations are robust, secure, and future-ready. This is a high-impact role that requires a blend of deep technical expertise, strong communication skills, and a collaborative mindset. You'll be expected to influence roadmap decisions, advocate for engineering best practices, and proactively identify opportunities to improve business processes through technology. Key Responsibilities Lead the technical design and architecture of Salesforce solutions for Sales or Service teams, ensuring scalability, performance, and maintainability. Build and develop robust, enterprise-grade solutions using Apex, Lightning Components, Flows, and Salesforce APIs-balancing custom development with native platform capabilities. Translate business requirements into actionable technical deliverables, partnering closely with product managers and stakeholders to ensure alignment with strategic goals. Own the full development lifecycle: from design and prototyping to implementation, testing, deployment, and support. Establish and enforce engineering best practices, including code reviews, unit testing, CI/CD pipelines, and documentation standards. Mentor and guide junior engineers, fostering a culture of technical excellence and continuous learning. Collaborate across teams to integrate Salesforce with other enterprise systems (e.g., ERP, data platforms), ensuring seamless data flow and user experience. Proactively identify and resolve technical challenges, including performance bottlenecks, security concerns, and platform limitations. Stay current with Salesforce platform updates, evaluating new features and recommending adoption strategies where appropriate. Preferred Qualifications 7+ years of experience in software engineering, with at least 3 years focused on Salesforce development and architecture. Proven experience leading Salesforce implementations for Sales Cloud or Service Cloud. Strong understanding of Apex, Lightning Components, Flows, and Salesforce APIs. Experience with CI/CD pipelines, DevOps practices, and agile delivery methodologies. Excellent communication and stakeholder management skills. Salesforce certifications (e.g., Platform Developer II, Application Architect, Technical Architect) are a plus. Please note at this time we are unable to proceed with candidates who require visa sponsorship now or in the future. Location and Workplace Flexibility We have offices in Atlanta GA, Boston MA, Morristown NJ, Plano TX, St. Louis MO, St. Petersburg FL, and Hyderabad, India. We foster a hybrid and remote friendly culture, and all our employee's work locations are based on the needs of the position and determined by the Leadership team. In-office work and activities, if applicable, vary based on the work and team objectives in accordance with Company policies. Base Salary Range $127,000.00 - $169,000.00 At Zelis we are committed to providing fair and equitable compensation packages. The base salary range allows us to make an offer that considers multiple individualized factors, including experience, education, qualifications, as well as job-related and industry-related knowledge and skills, etc. Base pay is just one part of our Total Rewards package, which may also include discretionary bonus plans, commissions, or other incentives depending on the role. Zelis' full-time associates are eligible for a highly competitive benefits package as well, which demonstrates our commitment to our employees' health, well-being, and financial protection. The US-based benefits include a 401k plan with employer match, flexible paid time off, holidays, parental leaves, life and disability insurance, and health benefits including medical, dental, vision, and prescription drug coverage. Equal Employment Opportunity Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We welcome applicants from all backgrounds and encourage you to apply even if you don't meet 100% of the qualifications for the role. We believe in the value of diverse perspectives and experiences and are committed to building an inclusive workplace for all. Accessibility Support We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email ***************************. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities, duties, and skills from time to time.

At Zelis, we Get Stuff Done. So, let's get to it! A Little About Us Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts - driving real, measurable results for clients. A Little About You You bring a unique blend of personality and professional expertise to your work, inspiring others with your passion and dedication. Your career is a testament to your diverse experiences, community involvement, and the valuable lessons you've learned along the way. You are more than just your resume; you are a reflection of your achievements, the knowledge you've gained, and the personal interests that shape who you are. Position Overview Senior Engineer / Tech Lead - Salesforce Company: Zelis Reports to: VP, Enterprise Applications As a Senior Engineer / Tech Lead supporting our Salesforce Ecosystem, you will serve as a critical design authority within the Enterprise Applications team. This role is not only responsible for leading the technical architecture and solution design for a dedicated Salesforce delivery team (focused on either Sales Cloud or Service Cloud), but also acts as a trusted partner to the business-translating strategic goals into scalable, high-performing technology solutions. You will work closely with product owners, business stakeholders, and cross-functional engineering teams to ensure that Salesforce capabilities are aligned with enterprise objectives. Your leadership will guide the team through complex design decisions, balancing innovation with stability, and ensuring that our Salesforce implementations are robust, secure, and future-ready. This is a high-impact role that requires a blend of deep technical expertise, strong communication skills, and a collaborative mindset. You'll be expected to influence roadmap decisions, advocate for engineering best practices, and proactively identify opportunities to improve business processes through technology. Key Responsibilities Lead the technical design and architecture of Salesforce solutions for Sales or Service teams, ensuring scalability, performance, and maintainability. Build and develop robust, enterprise-grade solutions using Apex, Lightning Components, Flows, and Salesforce APIs-balancing custom development with native platform capabilities. Translate business requirements into actionable technical deliverables, partnering closely with product managers and stakeholders to ensure alignment with strategic goals. Own the full development lifecycle: from design and prototyping to implementation, testing, deployment, and support. Establish and enforce engineering best practices, including code reviews, unit testing, CI/CD pipelines, and documentation standards. Mentor and guide junior engineers, fostering a culture of technical excellence and continuous learning. Collaborate across teams to integrate Salesforce with other enterprise systems (e.g., ERP, data platforms), ensuring seamless data flow and user experience. Proactively identify and resolve technical challenges, including performance bottlenecks, security concerns, and platform limitations. Stay current with Salesforce platform updates, evaluating new features and recommending adoption strategies where appropriate. Preferred Qualifications 7+ years of experience in software engineering, with at least 3 years focused on Salesforce development and architecture. Proven experience leading Salesforce implementations for Sales Cloud or Service Cloud. Strong understanding of Apex, Lightning Components, Flows, and Salesforce APIs. Experience with CI/CD pipelines, DevOps practices, and agile delivery methodologies. Excellent communication and stakeholder management skills. Salesforce certifications (e.g., Platform Developer II, Application Architect, Technical Architect) are a plus. Please note at this time we are unable to proceed with candidates who require visa sponsorship now or in the future. Location and Workplace Flexibility We have offices in Atlanta GA, Boston MA, Morristown NJ, Plano TX, St. Louis MO, St. Petersburg FL, and Hyderabad, India. We foster a hybrid and remote friendly culture, and all our employee's work locations are based on the needs of the position and determined by the Leadership team. In-office work and activities, if applicable, vary based on the work and team objectives in accordance with Company policies. Base Salary Range $127,000.00 - $169,000.00 At Zelis we are committed to providing fair and equitable compensation packages. The base salary range allows us to make an offer that considers multiple individualized factors, including experience, education, qualifications, as well as job-related and industry-related knowledge and skills, etc. Base pay is just one part of our Total Rewards package, which may also include discretionary bonus plans, commissions, or other incentives depending on the role. Zelis' full-time associates are eligible for a highly competitive benefits package as well, which demonstrates our commitment to our employees' health, well-being, and financial protection. The US-based benefits include a 401k plan with employer match, flexible paid time off, holidays, parental leaves, life and disability insurance, and health benefits including medical, dental, vision, and prescription drug coverage. Equal Employment Opportunity Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We welcome applicants from all backgrounds and encourage you to apply even if you don't meet 100% of the qualifications for the role. We believe in the value of diverse perspectives and experiences and are committed to building an inclusive workplace for all. Accessibility Support We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email ***************************. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities, duties, and skills from time to time.

Full-time Description Join Our Team as a Field Service Technician at DOC Services Inc.! Are you a skilled technician looking to advance your career with a leading company that values your hard work and expertise? DOC Services Inc. is the perfect place for you! With over 35 years of experience and a reputation for excellence, we are committed to providing reliable maintenance solutions that keep our clients' businesses running smoothly. Why DOC Services Inc.? Year-Round Stability: Enjoy consistent work. Growth and Development: Continuous training and opportunities to enhance your skills and advance your career. Comprehensive Support: Be part of a company that sets you up for success, with robust resources and a dedicated support system. Flexible Scheduling: Achieve work-life balance with schedules designed to fit your lifestyle. Top-Notch Benefits: Competitive compensation, 401(k) with company match, medical, dental, and vision insurance, life insurance, and disability coverage. Your Role as a Field Service Technician You'll be at the forefront of ensuring equipment runs efficiently in big-box retail environments. Your main responsibilities include: Diagnosing and repairing mechanical and electrical failures on electromechanical equipment. Performing preventive maintenance while adhering to OSHA safety standards. Skillfully using hand and power tools for equipment assembly, disassembly, and repair. Promptly responding to service calls to keep our clients' equipment operating seamlessly. Communicating effectively with customers and colleagues, embodying our commitment to top-tier service. What You Need to Succeed: A high school diploma or GED. 2+ years of equipment repair experience or equivalent training. Strong mechanical and electrical skills, with the ability to read schematics. A valid driver's license with a clean driving record. Excellent interpersonal skills and a professional attitude. The ability to work independently, pay close attention to detail, and remain organized. Physical capability to stand, bend, drive for extended periods, lift up to 75 lbs, and work at heights over 6 feet. What We Offer: Tools of the Trade: Company vehicle, phone, laptop, and gas card provided. Financial Security: Competitive pay and a 401(k) plan with a company match. Health and Wellness: Comprehensive medical, dental, and vision insurance options. Career Advancement: Continuous training and professional development opportunities. Company Culture: Be part of a respected, nationwide service company that celebrates its heritage and looks forward to the future. Join us and bring your expertise to a team that values quality, dedication, and professionalism. Apply today and become part of a company where your skills will be recognized and rewarded. DOC is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment based on race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, disability, or any other federal, state, or local protected class. Salary Description $20.00 - $26.00 per hour

Serves as first level support of non-routine events and incidents (local IT store operations or HQ Exchange data center). Safeguards physical access to Exchange restricted data, processes and services.

Full-time Description Join Our Team as a Field Service Technician at DOC Services! Are you a skilled technician looking to advance your career with a leading company that values your hard work and expertise? DOC Services Inc. is the perfect place for you! With over 35 years of experience and a reputation for excellence, we are committed to providing reliable maintenance solutions that keep our clients' businesses running smoothly. Why DOC Services Inc.? Year-Round Stability: Enjoy consistent work. Growth and Development: Continuous training and opportunities to enhance your skills and advance your career. Comprehensive Support: Be part of a company that sets you up for success, with robust resources and a dedicated support system. Flexible Scheduling: Achieve work-life balance with schedules designed to fit your lifestyle. Top-Notch Benefits: Competitive compensation, 401(k) with company match, medical, dental, and vision insurance, life insurance, and disability coverage. Your Role as a Field Service Technician You'll be at the forefront of ensuring equipment runs efficiently in big-box retail environments. Your main responsibilities include: Diagnosing and repairing mechanical and electrical failures on electromechanical equipment. Performing preventive maintenance while adhering to OSHA safety standards. Skillfully using hand and power tools for equipment assembly, disassembly, and repair. Promptly responding to service calls to keep our clients' equipment operating seamlessly. Communicating effectively with customers and colleagues, embodying our commitment to top-tier service. Minimum Qualifications: A high school diploma or GED. 2+ years of equipment repair experience or equivalent training. Strong mechanical and electrical skills, with the ability to read schematics. A valid driver's license with a clean driving record. Excellent interpersonal skills and a professional attitude. The ability to work independently, pay close attention to detail, and remain organized. Physical capability to stand, bend, drive for extended periods, lift up to 75 lbs, and work at heights over 6 feet. What We Offer: Tools of the Trade: Company vehicle, phone, laptop, and gas card provided. Financial Security: Competitive pay and a 401(k) plan with company match. Health and Wellness: Comprehensive medical, dental, and vision insurance options. Career Advancement: Continuous training and professional development opportunities. Company Culture: Be part of a respected, nationwide service company that celebrates its heritage and looks forward to the future. Join us and bring your expertise to a team that values quality, dedication, and professionalism. Apply today and become part of a company where your skills will be recognized and rewarded. DOC is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment based on race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, disability, or any other federal, state, or local protected class. Salary Description $26.00 - $29.00 per hour based on experience

Join Our Team as a Field Service Technician at DOC Services! Are you a skilled technician looking to advance your career with a leading company that values your hard work and expertise? DOC Services Inc. is the perfect place for you! With over 35 years of experience and a reputation for excellence, we are committed to providing reliable maintenance solutions that keep our clients' businesses running smoothly. Why DOC Services Inc.? Year-Round Stability: Enjoy consistent work. Growth and Development: Continuous training and opportunities to enhance your skills and advance your career. Comprehensive Support: Be part of a company that sets you up for success, with robust resources and a dedicated support system. Flexible Scheduling: Achieve work-life balance with schedules designed to fit your lifestyle. Top-Notch Benefits: Competitive compensation, 401(k) with company match, medical, dental, and vision insurance, life insurance, and disability coverage. Your Role as a Field Service Technician You'll be at the forefront of ensuring equipment runs efficiently in big-box retail environments. Your main responsibilities include: Diagnosing and repairing mechanical and electrical failures on electromechanical equipment. Performing preventive maintenance while adhering to OSHA safety standards. Skillfully using hand and power tools for equipment assembly, disassembly, and repair. Promptly responding to service calls to keep our clients' equipment operating seamlessly. Communicating effectively with customers and colleagues, embodying our commitment to top-tier service. Minimum Qualifications: A high school diploma or GED. 2+ years of equipment repair experience or equivalent training. Strong mechanical and electrical skills, with the ability to read schematics. A valid driver's license with a clean driving record. Excellent interpersonal skills and a professional attitude. The ability to work independently, pay close attention to detail, and remain organized. Physical capability to stand, bend, drive for extended periods, lift up to 75 lbs, and work at heights over 6 feet. What We Offer: Tools of the Trade: Company vehicle, phone, laptop, and gas card provided. Financial Security: Competitive pay and a 401(k) plan with company match. Health and Wellness: Comprehensive medical, dental, and vision insurance options. Career Advancement: Continuous training and professional development opportunities. Company Culture: Be part of a respected, nationwide service company that celebrates its heritage and looks forward to the future. Join us and bring your expertise to a team that values quality, dedication, and professionalism. Apply today and become part of a company where your skills will be recognized and rewarded. DOC is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment based on race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, disability, or any other federal, state, or local protected class. Salary Description $26.00 - $29.00 per hour based on experience

Full-time Description The Field Service Technician - Special Projects performs specialized installations, upgrades, and high-impact service assignments supporting company initiatives and client-specific projects. This role requires strong technical expertise, adaptability, and professionalism to ensure high-quality execution and customer satisfaction. This position requires 100% travel and may involve overnight stays of up to 3 weeks at a time. Essential Responsibilities: Execute preventative maintenance, repairs, installations, upgrades, and retrofit projects across multiple customer locations, ensuring all work meets scope, quality, and safety standards. Assist with new store setups, equipment retrofit programs, and pilot testing, collaborating with project leadership to deliver consistent, on-time results. Diagnose and repair complex electromechanical, electrical, and mechanical problems, implementing effective and lasting solutions to minimize downtime. Coordinate with Operations, Project Management, and Field Leadership to review project documentation, schedules, and materials. Accurately complete all work orders, ensuring photos, notes, and materials are properly logged for billing and quality control. Ensure compliance with all company policies and safety requirements, including PPE, LOTO, and mechanical/electrical safety standards. Share field insights with leadership, trainers, and project managers to enhance procedures, documentation, and training programs, contributing to standardization and quality improvement. Communicate effectively with customers and team members, maintain a professional demeanor, and support additional field assignments, warranty work, or after-hours needs as required. Provide technical support and feedback to improve service procedures and project outcomes. Maintain accurate service and project documentation through company systems. Support other field assignments or service calls as needed. Minimum Requirements: High school diploma or GED. 1+ years of equipment repair or field service experience (mechanical and electrical). Ability to read and interpret schematics and technical documentation. Valid driver's license with a clean driving record. Excellent communication and customer service skills. Highly organized, adaptable, and self-motivated. Ability to lift up to 50 lbs., stand/bend for long periods, and work at heights over 6 ft. Willingness to travel up to 3 weeks per month nationwide. Benefits: Competitive compensation and year-round workload. 401(k) with company match up to 4%. Company vehicle, phone, tablet, and gas card provided. Comprehensive Medical, Dental, and Vision plans. Life, Short- and Long-Term Disability Insurance. Flexible work schedule and strong technician support. Ongoing training and professional development opportunities. Stable company with nationwide service and long-standing customer relationships. Celebrating our past. Building our future - Join us! DOC is an Equal Opportunity Employer and does not discriminate based on race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, disability, or any other protected class. Salary Description $24.00-$28.00 per hour

The Field Service Technician - Special Projects performs specialized installations, upgrades, and high-impact service assignments supporting company initiatives and client-specific projects. This role requires strong technical expertise, adaptability, and professionalism to ensure high-quality execution and customer satisfaction. This position requires 100% travel and may involve overnight stays of up to 3 weeks at a time. Essential Responsibilities: Execute preventative maintenance, repairs, installations, upgrades, and retrofit projects across multiple customer locations, ensuring all work meets scope, quality, and safety standards. Assist with new store setups, equipment retrofit programs, and pilot testing, collaborating with project leadership to deliver consistent, on-time results. Diagnose and repair complex electromechanical, electrical, and mechanical problems, implementing effective and lasting solutions to minimize downtime. Coordinate with Operations, Project Management, and Field Leadership to review project documentation, schedules, and materials. Accurately complete all work orders, ensuring photos, notes, and materials are properly logged for billing and quality control. Ensure compliance with all company policies and safety requirements, including PPE, LOTO, and mechanical/electrical safety standards. Share field insights with leadership, trainers, and project managers to enhance procedures, documentation, and training programs, contributing to standardization and quality improvement. Communicate effectively with customers and team members, maintain a professional demeanor, and support additional field assignments, warranty work, or after-hours needs as required. Provide technical support and feedback to improve service procedures and project outcomes. Maintain accurate service and project documentation through company systems. Support other field assignments or service calls as needed. Minimum Requirements: High school diploma or GED. 1+ years of equipment repair or field service experience (mechanical and electrical). Ability to read and interpret schematics and technical documentation. Valid driver's license with a clean driving record. Excellent communication and customer service skills. Highly organized, adaptable, and self-motivated. Ability to lift up to 50 lbs., stand/bend for long periods, and work at heights over 6 ft. Willingness to travel up to 3 weeks per month nationwide. Benefits: Competitive compensation and year-round workload with guaranteed hours. 401(k) with company match up to 4%. Company vehicle, phone, tablet, and gas card provided. Comprehensive Medical, Dental, and Vision plans. Life, Short- and Long-Term Disability Insurance. Flexible work schedule and strong technician support. Ongoing training and professional development opportunities. Stable company with nationwide service and long-standing customer relationships. Celebrating our past. Building our future - Join us! DOC is an Equal Opportunity Employer and does not discriminate based on race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, disability, or any other protected class. Salary Description $24.00-$28.00 per hour

Salary Description $20.00 - $29.00 per hour

Join Our Team as a Field Service Technician at DOC Services Inc.! Are you a skilled technician looking to advance your career with a leading company that values your hard work and expertise? DOC Services Inc. is the perfect place for you! With over 35 years of experience and a reputation for excellence, we are committed to providing reliable maintenance solutions that keep our clients' businesses running smoothly. Why DOC Services Inc.? Year-Round Stability: Enjoy consistent work. Growth and Development: Continuous training and opportunities to enhance your skills and advance your career. Comprehensive Support: Be part of a company that sets you up for success, with robust resources and a dedicated support system. Flexible Scheduling: Achieve work-life balance with schedules designed to fit your lifestyle. Top-Notch Benefits: Competitive compensation, 401(k) with company match, medical, dental, and vision insurance, life insurance, and disability coverage. Your Role as a Field Service Technician You'll be at the forefront of ensuring equipment runs efficiently in big-box retail environments. Your main responsibilities include: Diagnosing and repairing mechanical and electrical failures on electromechanical equipment. Performing preventive maintenance while adhering to OSHA safety standards. Skillfully using hand and power tools for equipment assembly, disassembly, and repair. Promptly responding to service calls to keep our clients' equipment operating seamlessly. Communicating effectively with customers and colleagues, embodying our commitment to top-tier service. What You Need to Succeed: A high school diploma or GED. 2+ years of equipment repair experience or equivalent training. Strong mechanical and electrical skills, with the ability to read schematics. A valid driver's license with a clean driving record. Excellent interpersonal skills and a professional attitude. The ability to work independently, pay close attention to detail, and remain organized. Physical capability to stand, bend, drive for extended periods, lift up to 50 lbs, and work at heights over 6 feet. What We Offer: Tools of the Trade: Company vehicle, phone, laptop, and gas card provided. Financial Security: Competitive pay and a 401(k) plan with a 4% company match. Health and Wellness: Comprehensive medical, dental, and vision insurance options. Career Advancement: Continuous training and professional development opportunities. Company Culture: Be part of a respected, nationwide service company that celebrates its heritage and looks forward to the future. Join us and bring your expertise to a team that values quality, dedication, and professionalism. Apply today and become part of a company where your skills will be recognized and rewarded. DOC is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment based on race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, disability, or any other federal, state, or local protected class. Salary Description $20.00 - $29.00 per hour

Are you a skilled technician looking to advance your career with a leading company that values your hard work and expertise? DOC Services Inc. is the perfect place for you! With over 35 years of experience and a reputation for excellence, we are committed to providing reliable maintenance solutions that keep our clients' businesses running smoothly. Why DOC Services Inc.? Year-Round Stability: Enjoy consistent work. Growth and Development: Continuous training and opportunities to enhance your skills and advance your career. Comprehensive Support: Join a company that will set you up for success, with robust resources and a dedicated support system. Flexible Scheduling: Achieve work-life balance with schedules designed to fit your lifestyle. Top-Notch Benefits: Competitive compensation, 401(k) with company match, medical, dental, and vision insurance, life insurance, and disability coverage. Your Role as a Field Service Technician You'll be at the forefront of ensuring equipment runs efficiently in big-box retail environments. Your main responsibilities include: Diagnosing and repairing mechanical and electrical failures on electromechanical equipment. Performing preventive maintenance while adhering to OSHA safety standards. Skillfully using hand and power tools for equipment assembly, disassembly, and repair. Promptly responding to service calls to keep our clients' equipment operating seamlessly. Communicating effectively with customers and colleagues, embodying our commitment to top-tier service. Minimum Qualifications: A high school diploma or GED. 2+ years of equipment repair experience or equivalent training. Strong mechanical and electrical skills, with the ability to read schematics. A valid driver's license with a clean driving record. Excellent interpersonal skills and a professional attitude. The ability to work independently, pay close attention to detail, and remain organized. Physical capability to stand, bend, drive for extended periods, lift up to 75 lbs, and work at heights over 6 feet. What We Offer: Tools of the Trade: Company vehicle, phone, laptop, and gas card provided. Financial Security: Competitive pay and a 401(k) plan with company match. Health and Wellness: Comprehensive medical, dental, and vision insurance options. Career Advancement: Continuous training and professional development opportunities. Company Culture: Be part of a respected, nationwide service company that celebrates its heritage and looks forward to the future. Join us and bring your expertise to a team that values quality, dedication, and professionalism. Apply today and become part of a company where your skills will be recognized and rewarded. DOC is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment based on race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, disability, or any other federal, state, or local protected class. Salary Description $20.00-$26.00 per hour

Are you a skilled technician looking to advance your career with a leading company that values your hard work and expertise? DOC Services Inc. is the perfect place for you! With over 35 years of experience and a reputation for excellence, we are committed to providing reliable maintenance solutions that keep our clients' businesses running smoothly. Why DOC Services Inc.? Year-Round Stability: Enjoy consistent work. Growth and Development: Continuous training and opportunities to enhance your skills and advance your career. Comprehensive Support: Join a company that will set you up for success, with robust resources and a dedicated support system. Flexible Scheduling: Achieve work-life balance with schedules designed to fit your lifestyle. Top-Notch Benefits: Competitive compensation, 401(k) with company match, medical, dental, and vision insurance, life insurance, and disability coverage. Your Role as a Field Service Technician You'll be at the forefront of ensuring equipment runs efficiently in big-box retail environments. Your main responsibilities include: Diagnosing and repairing mechanical and electrical failures on electromechanical equipment. Performing preventive maintenance while adhering to OSHA safety standards. Skillfully using hand and power tools for equipment assembly, disassembly, and repair. Promptly responding to service calls to keep our clients' equipment operating seamlessly. Communicating effectively with customers and colleagues, embodying our commitment to top-tier service. Minimum Qualifications: A high school diploma or GED. 2+ years of equipment repair experience or equivalent training. Strong mechanical and electrical skills, with the ability to read schematics. A valid driver's license with a clean driving record. Excellent interpersonal skills and a professional attitude. The ability to work independently, pay close attention to detail, and remain organized. Physical capability to stand, bend, drive for extended periods, lift up to 75 lbs, and work at heights over 6 feet. What We Offer: Tools of the Trade: Company vehicle, phone, laptop, and gas card provided. Financial Security: Competitive pay and a 401(k) plan with company match. Health and Wellness: Comprehensive medical, dental, and vision insurance options. Career Advancement: Continuous training and professional development opportunities. Company Culture: Be part of a respected, nationwide service company that celebrates its heritage and looks forward to the future. Join us and bring your expertise to a team that values quality, dedication, and professionalism. Apply today and become part of a company where your skills will be recognized and rewarded. DOC is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment based on race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, disability, or any other federal, state, or local protected class. Salary Description $20.00-$26.00 per hour

Full-time Description Are you a skilled technician looking to advance your career with a leading company that values your hard work and expertise? DOC Services Inc. is the perfect place for you! With over 35 years of experience and a reputation for excellence, we are committed to providing reliable maintenance solutions that keep our clients' businesses running smoothly. Why DOC Services Inc.? Year-Round Stability: Enjoy consistent work. Growth and Development: Continuous training and opportunities to enhance your skills and advance your career. Comprehensive Support: Join a company that will set you up for success, with robust resources and a dedicated support system. Flexible Scheduling: Achieve work-life balance with schedules designed to fit your lifestyle. Top-Notch Benefits: Competitive compensation, 401(k) with company match, medical, dental, and vision insurance, life insurance, and disability coverage. Your Role as a Field Service Technician You'll be at the forefront of ensuring equipment runs efficiently in big-box retail environments. Your main responsibilities include: Diagnosing and repairing mechanical and electrical failures on electromechanical equipment. Performing preventive maintenance while adhering to OSHA safety standards. Skillfully using hand and power tools for equipment assembly, disassembly, and repair. Promptly responding to service calls to keep our clients' equipment operating seamlessly. Communicating effectively with customers and colleagues, embodying our commitment to top-tier service. Minimum Qualifications: A high school diploma or GED. 2+ years of equipment repair experience or equivalent training. Strong mechanical and electrical skills, with the ability to read schematics. A valid driver's license with a clean driving record. Excellent interpersonal skills and a professional attitude. The ability to work independently, pay close attention to detail, and remain organized. Physical capability to stand, bend, drive for extended periods, lift up to 75 lbs, and work at heights over 6 feet. What We Offer: Tools of the Trade: Company vehicle, phone, laptop, and gas card provided. Financial Security: Competitive pay and a 401(k) plan with company match. Health and Wellness: Comprehensive medical, dental, and vision insurance options. Career Advancement: Continuous training and professional development opportunities. Company Culture: Be part of a respected, nationwide service company that celebrates its heritage and looks forward to the future. Join us and bring your expertise to a team that values quality, dedication, and professionalism. Apply today and become part of a company where your skills will be recognized and rewarded. DOC is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment based on race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, disability, or any other federal, state, or local protected class. Salary Description $20.00-$26.00 per hour

Job Title: Fiber Splicer Department FLSA Classification EEO Classification Last Modified Operations Non-Exempt Craft Workers 04/23/2025 Prepares and splices fiber optic cables in both indoor and outdoor environments. Essential Duties & Responsibilities: Splices fiber optic cables including both loose tube and ribbon optic cables. Constructs a proper splice case, including but not limited to grounding, bonding, isolation, slack storage, and sealing. Prepares and maintains accurate splicing records, schematics, and diagrams. Performs work in accordance with industry standards and adheres to safety procedures. Maintains control of activities surrounding the assigned work site(s). Supports project timelines and provides accurate feedback. Job Qualifications: 2+ years of technical education or training required. 2+ years of field experience as a telecommunications technician required. Working knowledge of telecommunications infrastructure required. Familiarity with fiber optic cable and splice enclosures required. Must have a valid driver's license and a clean driving record. Travel will be required and may be up to 80%, depending on the business needs. Ability to work long hours involving overtime and weekends, as necessary. Ability to respond to the needs of a 24/7/365 operation. Must be able to work emergency schedules during natural disasters and network outages. Individuals must have a valid driver's license and clean driving record meeting the company and insurance policy conditions. Skills: Excellent verbal and written communication skills. Service orientation. Active listening. Time management. Ability to pay close attention to detail and make good sound decisions based on information given. Ability to work multiple tasks in a stressful environment while maintaining a positive and pleasant manner with others. Ability to handle a large volume of work and perform multiple tasks in a fast-paced environment. Ability to identify and troubleshoot fiber issues. Complex problem solving. Ability to use fusion splicing equipment and test equipment, including an OTDR. Ability to read, create and maintain splicing schematics and diagrams. Ability to read effectively from a computer screen, sampling device and/or paper copy. Ability to drive and back up a truck and trailer proficiently. Must be able to stand for long periods of time on varied surfaces. Position requires working outdoors in all types of weather. Ability to climb and work at elevations (i.e., from ladders, poles, lift trucks) exceeding 18 feet. Able to use a shovel and post hold digger. Ability to work at heights up to 50'. Must be able to climb poles. Lifting up to 50 pounds several times a day. Overhead lifting of over 20 pounds. Ability to work in confined spaces (i.e., attics, crawl spaces, utility holes). Physical Demands: While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; talk or hear. The employee frequently is required to stand, walk, and sit; climb, balance, stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision depth perception, and ability to focus. The conditions listed are representative of those that must be met by an employee to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by managers as deemed appropriate. Equal Opportunity Employer/Veterans/Disabled

Job Title: Fiber Splicer Department FLSA Classification EEO Classification Last Modified Operations Non-Exempt Craft Workers 04/23/2025 Prepares and splices fiber optic cables in both indoor and outdoor environments. Essential Duties & Responsibilities: Splices fiber optic cables including both loose tube and ribbon optic cables. Constructs a proper splice case, including but not limited to grounding, bonding, isolation, slack storage, and sealing. Prepares and maintains accurate splicing records, schematics, and diagrams. Performs work in accordance with industry standards and adheres to safety procedures. Maintains control of activities surrounding the assigned work site(s). Supports project timelines and provides accurate feedback. Job Qualifications: 2+ years of technical education or training required. 2+ years of field experience as a telecommunications technician required. Working knowledge of telecommunications infrastructure required. Familiarity with fiber optic cable and splice enclosures required. Must have a valid driver's license and a clean driving record. Travel will be required and may be up to 80%, depending on the business needs. Ability to work long hours involving overtime and weekends, as necessary. Ability to respond to the needs of a 24/7/365 operation. Must be able to work emergency schedules during natural disasters and network outages. Individuals must have a valid driver's license and clean driving record meeting the company and insurance policy conditions. Skills: Excellent verbal and written communication skills. Service orientation. Active listening. Time management. Ability to pay close attention to detail and make good sound decisions based on information given. Ability to work multiple tasks in a stressful environment while maintaining a positive and pleasant manner with others. Ability to handle a large volume of work and perform multiple tasks in a fast-paced environment. Ability to identify and troubleshoot fiber issues. Complex problem solving. Ability to use fusion splicing equipment and test equipment, including an OTDR. Ability to read, create and maintain splicing schematics and diagrams. Ability to read effectively from a computer screen, sampling device and/or paper copy. Ability to drive and back up a truck and trailer proficiently. Must be able to stand for long periods of time on varied surfaces. Position requires working outdoors in all types of weather. Ability to climb and work at elevations (i.e., from ladders, poles, lift trucks) exceeding 18 feet. Able to use a shovel and post hold digger. Ability to work at heights up to 50'. Must be able to climb poles. Lifting up to 50 pounds several times a day. Overhead lifting of over 20 pounds. Ability to work in confined spaces (i.e., attics, crawl spaces, utility holes). Physical Demands: While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; talk or hear. The employee frequently is required to stand, walk, and sit; climb, balance, stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision depth perception, and ability to focus. The conditions listed are representative of those that must be met by an employee to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by managers as deemed appropriate. Equal Opportunity Employer/Veterans/Disabled