Dock supervisor job description

With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance.

We are a team in every sense, and we support each other and work collaboratively to achieve our goals together.

It is our goal that you will be compensated for your hard work and commitment, so if you’d like to work for one of the top Logistics providers in the world then let’s work together to help you find your new role.

ABOUT TOMORROW

We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (how about sales or supply chain?) or find your own path. Join CEVA for a challenging and rewarding career.

Company DescriptionCEVA Logistics provides world-class supply chain solutions for large and medium-size national and multinational companies across the globe. As an industry leader, CEVA offers customers complete supply chain design and implementation in contract logistics and freight management, alone or in combination. Together with CMA CGM, a leading worldwide shipping group and CEVA’s strategic partner, we are able to offer our customers end-to-end logistics solutions. CEVA’s integrated global network has facilities in over 160 countries and approximately 58,000 employees; all dedicated to delivering consistently excellent operations and supply chain solutions. In our North American cluster, CEVA has more than 11,000 associates running all of Freight Management and Contract Logistics operations in the United States, Canada and Mexico.

CEVA offers competitive incentive packages, excellent benefits and an exceptional culture for career building. Start your career with CEVA and build on our Foundations: Unity, Growth and Excellence. At CEVA, we are passionate about our people and our people are passionate about supply chain management.

CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background. We share the same passion to deliver world-class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment.

CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.

US Logistics Solutions is looking for a capable and dedicated individual to work as a Dock Supervisor. The qualified candidate will coordinate all activities of dockworkers on a manual small package / retail sort distribution system. The supervisor will provide planning for, direction to, and will control available resources associated with the timely, damage-free, and safe loading/unloading of freight on assigned shifts supporting both company and customer KPI’s. In addition, the supervisor will provide dockworker training, and performance feedback, and provide disciplinary recommendations when necessary. Previous experience with the small package or retail sort operation is mandatory. Frequent lifting, pulling, pushing, and carrying of freight, up to 50 lbs., are required.

Core Responsibilities & Duties:

• Ensure all dock and yard work is performed according to USLSOL approved procedures, standards, and specifications for sort operations.
• Ensure that production levels are planned and met for continuous improvement.
• Directly supervise, coach, train, mentor, and provide feedback and accountability on all activities of dockworkers engaged in loading, palletizing, and unloading trailers
• Assign job tasks to workers according to unloading and loading schedules
• Maintain appropriate load plans
• Coordinate work assignments, monitor performance, and provide training on relevant job duties
• Provide a clean, safe working environment for all personnel and visiting customers
• Foster safe handling, loading, unloading, and storage as provided by the Department of Transportation
• Other duties as assigned

Qualifications:

• Must have management experience (3-5 years preferred), in a high-volume, fast distribution environment
• Previous Retail sort experience (UPS or FedEx Ground) is a plus
• Bachelor’s degree or higher in Management, Logistics, or Industrial Engineering preferred
• Interest in long-term career development through assignments in multiple facilities across the nation
• Ability to handle changing priorities and use good judgment in stressful situations
• Must possess demonstrated leadership ability
• Knowledge of proper freight handling techniques
• Must be 18 or older
• Ability to communicate effectively with all levels of operations
• Knowledge of Department of Transportation (DOT) rules and regulations
• Experience with a contingent workforce during peak seasons
• Must be able to frequently lift and/or move up to fifty (50) pounds

Skills:

• The ideal candidate will possess a “can do” attitude with a “will do” work ethic
• Must have the ability to work in a fast-paced environment
• Have strong time management skills and the ability to work well under pressure
• Ability to communicate effectively with all levels of operations
• Strong team player that thrives in a fast-paced environment
• General computer skills - Microsoft Office, Outlook
• Excellent communication and problem-solving skills
• Industry-leading benefits package
• Paid holidays & vacation

Old Dominion Freight Line is currently recruiting for a Dock Supervisor to join our OD Family Culture. This Supervisor role will successfully manage a shift or section in a service center while maintaining the department/shift and service center standards for safety, quality, efficiency, cost, service and delivery, training and development and housekeeping. The supervisor must complete the various company and government forms utilized in freight movement such as shipping orders, city stripping manifests, freight bills, inter-terminal movement forms (ITM's) and exception forms. Constantly uses OD's proprietary technology system permitting consistent monitoring of shipment locations as freight moves through the various terminals while communicating continuously throughout the day with associates, customers and team members verbally and through other computer operating systems.
Responsibilities:

+ Monitor and evaluate the safety of each employee on a daily basis

+ Monitor and evaluate the safe and efficient loading and unloading process of freight throughout the shift

+ Monitors, evaluates, and teaches employees safe lifting techniques as well as uses safe lifting as needed throughout the day

+ Monitor and maintain housekeeping within the shift to ensure safety and productivity

+ Manages, assigns and supervises dock employees in the area to ensure proper utilization of employees, equipment, loading and unloading while meeting OD and customer expectations

+ Manages all dock work schedules and time off requests

+ Closely works with the Operations Manager/Assistant SVC Manager and/or Service Center Manager to ensure alignment in meeting daily/weekly/monthly and yearly business objectives

+ Provide analyses, suggestions and ideas for the improvement of operations within the shift, department and facility

+ Provide positive and constructive feedback to employees on a continual basis regarding ROI, MPH, Stops per hour, return shipments, missed shipments, delivery/pick up errors, and overall productivity, etc. This also includes handling disciplinary actions needed at the discretion of the supervisor

+ Conduct daily inspections to ensure compliance with local state, federal, .federal safety regulations, as well as OSHA compliance, and DOT compliance

+ Ensure Compliance with local state, federal, federal safety regulations, as well as OSHA compliance, and DOT regulations

+ Ensures that 100% of trailers are loaded correctly to ensure safe transport of freight

+ Inspects trailers throughout the day for cleanliness and to ensure correct loading/unloading techniques are being used

+ Operates AS400 system, BLU system, DYMS and any other computer/internal freight monitoring systems used within the company to monitor freight movement

+ Complete forklift job training knowledge and uses a forklift as necessary within the service center

+ Conducts daily shift meetings

+ Make quick and informed decisions based on the volume levels and communicates schedule to affected employees

+ Inspects working conditions of tools and equipment needed for safe operation within the area and directs the correction of any improper or adverse condition that exists

+ Comprehends and ensures compliance with company and government regulations

+ Works assigned shift/s as needed, must be available to work depending upon customer pick-up and delivery scheduled

Qualifications:

+ High School Degree or equivalent. Some college preferred.

+ Bachelor's degree preferred

+ 2 years working operations experience preferably in the transportation industry

+ Supervisory experience preferred

+ Working knowledge of AS400, Microsoft Office, DYMS and BLU systems

+ Knowledge of general DOT regulations

+ Good verbal and written communication skills

Join the OD Family Today!As a Full Time member of our Family, you are eligible to receive:

+ Health, Dental & Vision Benefits

+ Short Term & Long Term Disability

+ Flex Spending Accounts

+ 401(k) Retirement Plan

+ Wellness Program

+ Credit Union access, Vacation & Holiday

+ "Birthday Holiday" who doesn't love some extra attention on their Birthday?

Old Dominion Freight Line, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, and/or gender expression, sexual orientation, age, disability, pregnancy, genetic information, military status, Vietnam Era and/or veteran status, or any other characteristic protected by applicable law(s).