Dock Worker/Forklift Operator Responsibilities

Here are examples of responsibilities from real dock worker/forklift operator resumes representing typical tasks they are likely to perform in their roles.

  • Maintain all LTL dock operations as lead dock man.
  • Adhere to company safety policies while handling HAZMAT materials.
  • Load and unload LTL and full truckload freight operating a forklift.
  • Operate a RF scanner on a daily basis to assist with loading and unloading trucks.
  • Used RF scanners (Motorola MC75A and MC3100-3190) to locate product and track inventory.
  • Operate forklifts to relocate receive merchandise.
  • Maintain strong relations with clients through effective communication.
  • Handle food grade materials in accordance with establish sanitary procedures.
  • Identify areas of improvement and establish innovative or adjust existing work procedures and practices.
  • Pick customer orders using WMS inventory and production tracking system
Dock Worker/Forklift Operator Traits
Customer-service skills involve listening skills that allow you to communicate efficiently and respectfully with a customer.
Listening is an important part of the communication process as it allows you to understand information.
Physical strength refers to one's ability to lift, carry and move physical objects.

Dock Worker/Forklift Operator Job Description

Between the years 2018 and 2028, dock worker/forklift operator jobs are expected to undergo a growth rate described as "as fast as average" at 4%, according to the Bureau of Labor Statistics. So if the thought "should I become a dock worker/forklift operator?" Has crossed your mind, maybe you should take the growth rate into account. In addition, the number of dock worker/forklift operator opportunities that are projected to become available by 2028 is 32,600.

Dock worker/forklift operators average about $19.06 an hour, which makes the dock worker/forklift operator annual salary $39,650. Additionally, dock worker/forklift operators are known to earn anywhere from $38,000 to $40,000 a year. This means that the top-earning dock worker/forklift operators make $2,000 more than the lowest earning ones.

As is the case with most jobs, it takes work to become a dock worker/forklift operator. Sometimes people change their minds about their career after working in the profession. That's why we looked into some other professions that might help you find your next opportunity. These professions include a driver/warehouse worker, driver/material handler, operator, and forklift.

Dock Worker/Forklift Operator Jobs You Might Like

Dock Worker/Forklift Operator Resume Examples

Dock Worker/Forklift Operator Skills and Personality Traits

We calculated that 38% of Dock Worker/Forklift Operators are proficient in Straight Truck, Pallet Jack, and Safety Procedures. They’re also known for soft skills such as Customer-service skills, Listening skills, and Physical strength.

We break down the percentage of Dock Worker/Forklift Operators that have these skills listed on their resume here:

  • Straight Truck, 38%

    Job duties include loading/unloading trailers, staging freight for proper loading, damages inspection, Loading/Moving straight trucks on company grounds.

  • Pallet Jack, 12%

    Utilized a variety of material handling equipment such as; forklift trucks, pallet jacks, cherry pickers etc.

  • Safety Procedures, 8%

    Adhere to all policies and procedures, including suggesting an implementing new safety procedures.

  • LTL, 7%

    Loaded and unloaded LTL and full truckload freight operating a forklift.

  • Hazardous Materials, 5%

    Implemented creative solutions to efficiently load freight, including hazardous materials.

  • Unload Trucks, 3%

    Unload truck on arrival, keeping dock clean as much as possible, separate linen by fabric, operate forklift when needed

"straight truck," "pallet jack," and "safety procedures" aren't the only skills we found dock worker/forklift operators list on their resumes. In fact, there's a whole list of dock worker/forklift operator responsibilities that we found, including:

  • In order for certain dock worker/forklift operator responsibilities to be completed, the job requires the skill "alertness." According to a dock worker/forklift operator resume, "material moving machine operators must be aware of their surroundings while operating machinery." As an example, this snippet was taken directly from a resume about how this skill applies: "load and unload trucks and organize the warehouse skills used organization, fork lift skills, alertness, attention to details"
  • As part of the dock worker/forklift operator description, you might find that one of the skills that might be helpful to the job is "communication skills." A dock worker/forklift operator resume included this snippet: "material moving machine operators signal and direct workers to load and unload material" This skill could be useful in this scenario: "maintained strong relations with clients through effective communication. "
  • Another skill commonly found on dock worker/forklift operator resumes is "coordination." This description of the skill was found on several dock worker/forklift operator resumes: "material moving machine operators should have steady hands and feet to guide and control heavy machinery precisely" Here's an example from a resume of how this skill could fit into the day-to-day dock worker/forklift operator responsibilities: "maintained good communication with supervisors, managers, and co-workers for proper safety procedures and coordination of various shipments. "
  • See the full list of dock worker/forklift operator skills.

    Those dock worker/forklift operators who do attend college, typically earn either a business degree or a criminal justice degree. Less commonly earned degrees for dock worker/forklift operators include a general studies degree or a automotive technology degree.

    Since salary is important to some dock worker/forklift operators, it's good to note that they are figured to earn the highest salaries at Crosscountry Courier, Old Dominion Freight Line, and Dayton Freight Lines. If you were to take a closer look at Crosscountry Courier, you'd find that the average dock worker/forklift operator salary is $39,632. Then at Old Dominion Freight Line, dock worker/forklift operators receive an average salary of $39,554, while the salary at Dayton Freight Lines is $39,530.

    View more details on dock worker/forklift operator salaries across the United States.

    We also looked into companies who hire dock worker/forklift operators from the top 100 educational institutions in the U.S. The top three companies that hire the most from these institutions include FedEx, UPS, and Walmart.

    The three companies that hire the most prestigious dock worker/forklift operators are:

      What Driver/Warehouse Workers Do

      A driver/warehouse worker is responsible for transporting goods and services from the warehouse or distribution center to specific destinations based on the delivery details. Driver/warehouse workers assist in loading and unloading items from delivery trucks, storing merchandise to the appropriate warehouse areas, operating various warehouse tools and equipment, and inspecting the delivery vehicle for any engine defects that might cause delays. They also check the inventory report to ensure the correct quantity of items and escalate customers' complaints to the warehouse management for immediate resolution, such as product replacement or issuing refunds.

      We looked at the average dock worker/forklift operator annual salary and compared it with the average of a driver/warehouse worker. Generally speaking, driver/warehouse workers receive $8,465 lower pay than dock worker/forklift operators per year.

      While the salaries between these two careers can be different, they do share some of the same responsibilities. Employees in both dock worker/forklift operators and driver/warehouse workers positions are skilled in straight truck, pallet jack, and hazardous materials.

      These skill sets are where the common ground ends though. A dock worker/forklift operator responsibility is more likely to require skills like "safety procedures," "ltl," "appropriate tools," and "hazmat." Whereas a driver/warehouse worker requires skills like "customer service," "cdl," "company vehicle," and "safety rules." Just by understanding these different skills you can see how different these careers are.

      Driver/warehouse workers tend to make the most money in the professional industry by averaging a salary of $34,207. In contrast, dock worker/forklift operators make the biggest average salary of $40,289 in the transportation industry.

      On average, driver/warehouse workers reach similar levels of education than dock worker/forklift operators. Driver/warehouse workers are 0.6% more likely to earn a Master's Degree and 0.3% less likely to graduate with a Doctoral Degree.

      What Are The Duties Of a Driver/Material Handler?

      Primarily, driver/material handlers help maintain the production and distribution of products through inventory pullout, production materials, and supplies delivery, and finished product staging. Material handlers manage the transport of equipment or ammunition and conduct the planning and execution functions for effective grind force training. They pick and audit hazmat materials and deliver them to their customers. Also, they develop and expedite clear and effective communication with their customers.

      Next up, we have the driver/material handler profession to look over. This career brings along a lower average salary when compared to a dock worker/forklift operator annual salary. In fact, driver/material handlers salary difference is $8,995 lower than the salary of dock worker/forklift operators per year.

      Not everything about these jobs is different. Take their skills, for example. Dock worker/forklift operators and driver/material handlers both include similar skills like "straight truck," "pallet jack," and "safety procedures" on their resumes.

      In addition to the difference in salary, there are some other key differences that are worth noting. For example, dock worker/forklift operator responsibilities are more likely to require skills like "ltl," "appropriate tools," "manual equipment," and "tractor trailer." Meanwhile, a driver/material handler might be skilled in areas such as "cdl," "safety rules," "customer service," and "company vehicle." These differences highlight just how different the day-to-day in each role looks.

      Driver/material handlers may earn a lower salary than dock worker/forklift operators, but driver/material handlers earn the most pay in the automotive industry with an average salary of $34,151. On the other side of things, dock worker/forklift operators receive higher paychecks in the transportation industry where they earn an average of $40,289.

      On the topic of education, driver/material handlers earn similar levels of education than dock worker/forklift operators. In general, they're 0.8% more likely to graduate with a Master's Degree and 0.3% less likely to earn a Doctoral Degree.

      How an Operator Compares

      Operators are skilled workers who are in charge of working on an industrial machine or a specific aspect of the manufacturing business. They are trained to operate machines, learning how to use them. They are also responsible for the maintenance and repair of the machine, and they should be able to troubleshoot problems and provide remedies to them. They must be knowledgeable about the different parts of the machine and how to mitigate any challenges that may arise. Operators should be alert, detail-oriented, and familiar with safety and health guidelines.

      Let's now take a look at the operator profession. On average, these workers make lower salaries than dock worker/forklift operators with a $4,799 difference per year.

      Using dock worker/forklift operators and operators resumes, we found that both professions have similar skills such as "straight truck," "pallet jack," and "safety procedures," but the other skills required are very different.

      As mentioned, these two careers differ between other skills that are required for performing the work exceedingly well. For example, gathering from dock worker/forklift operators resumes, they are more likely to have skills like "ltl," "hazardous materials," "unload trucks," and "rf." But a operator might have skills like "cdl," "emergency," "daily operations," and "quality standards."

      Operators are known to earn similar educational levels when compared to dock worker/forklift operators. Additionally, they're 2.7% more likely to graduate with a Master's Degree, and 0.0% more likely to earn a Doctoral Degree.

      Description Of a Forklift

      The primary job of a forklift operator is to operate and manage forklifts used for moving, locating, relocating, stacking, and counting merchandise in various settings, such as construction sites and warehouses. As a forklift operator, you will unload shipments properly and safely, and stack and store them in their designated areas. In addition, you will need to report any quality variances and assist in physical inventories. Other duties that you may perform include ensuring that stock rotation is done properly, inspecting and performing preventative maintenance of forklift and other equipment, and ensuring that inventory security and control are maintained.

      The fourth career we look at typically earns lower pay than dock worker/forklift operators. On average, forklifts earn a difference of $10,793 lower per year.

      While both dock worker/forklift operators and forklifts complete day-to-day tasks using similar skills like straight truck, pallet jack, and hazardous materials, the two careers also vary in other skills.

      Each job requires different skills like "safety procedures," "ltl," "forklifts," and "appropriate tools," which might show up on a dock worker/forklift operator resume. Whereas forklift might include skills like "job title," "warehouse environment," "osha," and "safety rules."

      Now, let's take a closer look at the financials in each career. The media industry tends to pay more for forklifts with an average of $31,712. While the highest dock worker/forklift operator annual salary comes from the transportation industry.

      Forklifts reach similar levels of education when compared to dock worker/forklift operators. The difference is that they're 0.3% more likely to earn a Master's Degree less, and 1.0% more likely to graduate with a Doctoral Degree.