Document analyst job description

Provides technical support to Document Capture Services by assessing business area requirements, completing capture software configurations and testing for imaging projects. Completes ongoing capture software maintenance for all software and applications leveraged within DCM.
Job Duties and Responsibilities:

Performs analysis, development, integration and implementation activities for document capture development and new enhancements (50%):
Completes analysis for capture applications utilizing unstructured and formalized techniques. Builds application components as assigned (user interfaces, reports, data export). Develops clear and thorough project specifications.Completes application program scripting/development required for project implementations and enhancements utilizing workflow version control management. Assures project quality, integrity and performance efficiency through the use of established best practices. Works with customers to execute coordinated systems testing.Seizes opportunities to research unfamiliar areas to enhance understanding of business area processes and workflow requirements for data capture. Monitors capture software throughput and communicates budgetary estimates on capture usage, including user and throughput licensing needs for all capture software modules considering current and projected capture activity. Establishes and maintains a maintenance schedule to ensure that capture environments remain organized and up to date.

Assists in documenting procedures and processes (20%):
Identifies, recommends, and when appropriate, implements changes to unit procedures and operations in order to reduce expenses and improve the effectiveness, efficiency, and quality of the document capture unit.Develops thorough testing plans and thoroughly tests and debugs software components before turning them over to customer areas for integration and user acceptance testing. Documents new capture project configurations; including custom scripting, maintenance and enhancements ensuring documentation is clear and concise. Ensures documentation is up to date and appropriately stored in designated file locations. Creates and maintains clear, concise, and complete operational documentation for Data Capture Service Analysts.

Responds to customer needs demonstrating a commitment to quality service. Develops and demonstrates knowledge of customer areas and systems to contribute to team productivity (15%):
Develops the business knowledge necessary to gain an understanding of the customer area to ensure active participation in needs analysis and problem solving.Provides ongoing technical support for capture applications and responds to production needs. This includes new capture projects, ad hoc convenience capture and daily capture production as well as hard copy, email/fax import and film scanning functions.Works with business units to address service concerns related to capture processes, identifies solutions, and assist Data Capture Service Analysts with daily problem solving and research.

Performs related activities as directed, and manages personal self-development to prepare for new responsibilities and challenges in a changing environment. Performs special projects as assigned (15%):
Performs special projects as assigned.Successfully completes capture software training certification, and any other technical training required based on project and company needs.Follows through on established professional and technical training plans to address developmental needs identified by self, interaction with others, or feedback from Supervisor.Monitors and researches advancements with Capture technology to aid in evaluating and recommending new products, or upgrades/new releases are necessary.

Qualifications (Education, Experience, Certifications & KSA):
Proficiency at configuring and utilizing FileNet Panagon Capture, Kofax Capture systems, and any additional capture systems purchased or developed within AlliedProficiency in requirements gathering and use of Software Testing Best PracticesWorking knowledge of DCM services, hardware, and technologies including scanner operations and maintenance, as well as diagnostic software General knowledge of document workflow for client departments General knowledge of products and procedures managed in each Business Unit within AlliedEffective written communication skills for maintaining procedural documentation, training, and corresponding with client departments Effective verbal communication skills for successful interaction with all levels of associates, answering questions, providing feedback, and providing information to client departments and vendors

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.

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We offer our employees a robust compensation package! Our comprehensive benefits include: medical, dental and vision insurance coverage; 100% company-paid life and disability coverage, 401k options with company match, three weeks PTO by the end of the first year and much more. Allied proudly promotes from within as part of a strong commitment to providing career growth opportunities for employees of all levels. Our diverse business portfolio allows employees broad career options with the advantage of staying with the same organization.All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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Responsible for analyzing data from multiple sources to identify trends and opportunities for the CDI Program. Responsible for understanding CDI software, running reports, analyzing data, completing open data fields, creating spreadsheets and presentations, making recommendations from the data, and reporting outcomes. Works collaboratively with CDI and Coding Management, CDI Specialists, Physician Advisors, and others to assure CDI issues are identified, monitored, and tracked for compliance and program advancement. Able to learn and understand all pertinent coding and billing guidelines, has an understanding or ability to learn pertinent state and federal billing regulations. Makes recommendations to the CDI Manager for implementing improvements in the CDI Program, based on thorough analysis of data. Upon request, performs special projects related to CDI, or Coding
Education Qualifications:

Bachelors Degree from an accredited health information management program (RHIA), or business or healthcare management program, with an emphasis on healthcare data analytics.

Licensure/Certification Qualifications:

RHIA (Registered Health Information Management Administrator)

FTE

1

Shift Rotation

Day Rotation (United States of America)

Shift Start Time

0800

Shift End Time

1630

Pay Range

$51022 - $76544 / year

The approximate base compensation range is posted, but the actual offer will reflect our total compensation and benefits package. The offer will be determined by a number of factors including the selected candidate's experience, knowledge, skills, abilities, FTE, as well as internal equity among our team.

Effective December 1, 2019: Job offers are contingent upon successful completion of a post-offer assessment, including a urine drug screen, immunization review, proof of required vaccinations, and background check. Essentia Health is committed to maintaining a work environment free from the influence of illegal drugs and alcohol.

Essentia Health EEO:

Essentia Health is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, sexual identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

Equal Employment Opportunity (EEO) at Essentia

It is our policy to afford EEO to all individuals, regardless of race, religion, color, sex, pregnancy, gender identity, national origin, age, disability, family medical history, genetic information, sexual orientation, marital status, military service or veteran status, culture, socio-economic status, status with regard to public assistance, and other factors not related to qualifications, including employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or membership or activity in a local human rights commission, or any other category as defined by law.

• Directly responsible for performing assigned audits within established timeframes
• Directly responsible for establishing/refreshing metrics within established timeframes
• Work collaboratively with the senior management team in continuous process improvement.
  • May be asked to assume a lead role in organizing meetings, developing documentation, performing research, and maintaining user guides to support process improvement and audit activities.
• Analyze current workflow with managers and team leads to ensure audit activities are being performed correctly.
• Automate manual processes whenever possible.
• Assist with ensuring daily, weekly, monthly audits are being completed
• Record and retain electronic copies of audit results
• Communicate variances and participate in data discussions as needed
• Assist senior management in establishing new metrics or refining existing metrics
• Ensure monitoring reports/metrics are refreshed within established timeframes
• Assist in developing and proactively monitoring reports and results as requested
• Test and validate data as needed
• Examples of Audits and Metrics may include but are not limited to 837 Billing Audits, placement of 837 Timely Filing Reports and rejections, claim generated/statement sent reconciliation, exception reporting for failed automation processes, 835 retrieval and import processes, aging reports for open requests, ERA and web portal enrollments and system configuration tables
• Adhere to the Code of Conduct and be familiar with all company policies and procedures stored in LogixGarden relevant to this position.

Qualifications

To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities perform the duties.

Education (Degrees, Certificates, Licenses, Etc.)

Bachelor’s Degree preferred or combination of equivalent education and experiences will be considered

Computer Skills

Prior word processing, spreadsheet and internet software experience including proficiency with MS Excel and MS Word required. Experience with MS PowerPoint/Visio

Experience

1. One to two years related experience preferred.
2. Experience with prior auditing, report monitoring/metrics a plus.

Specific Job Knowledge, Skill and Ability

• Proficiency with MS Outlook, MS Excel and MS Word
• Ability to work independently
• Ability to multi-task; prioritize workload; meet critical deadlines
• Ability to effectively present information in one-on-one and small group situations with EDI staff and other employees within the organization
• Ability to read and interpret documents such as safety rules, operating and maintenance
• Ability to write routine reports and correspondence
• Ability to communicate effectively verbally and in writing
• Ability to apply common sense understanding to carry out instructions
• Specific vision abilities required by this job include close vision
• Ability to sit for prolonged periods of time, use hands, talk, hear and occasionally walk and reach with hands or arms

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