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Senior SME: Civil Infrastructure & Heavy Highway - Remote
Autodesk, Inc. 4.5
Remote document analyst job
A leading software company is seeking a talented individual with over 10 years of experience in civil infrastructure and heavy highway projects. This role focuses on advising product management, engaging with customers, and capturing feedback to influence product direction. Candidates should possess strong analytical and communication skills, along with a proven track record of project success. Competitive salary between $148,200 and $239,800, along with a comprehensive benefits package. Remote candidates in the US are welcome.
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$148.2k-239.8k yearly 1d ago
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Staff Data Analyst - Remote Data Cleanup & Insights Lead
Findem
Remote document analyst job
A technology company in San Francisco is seeking a seasoned Staff Data Analyst to lead data cleanup initiatives across Engineering and Research. You will identify opportunities to improve data quality and leverage your expertise in Python and SQL to transform and cleanse data. With 8-12 years of experience in data analytics, your role includes developing solutions for complex data issues and managing projects across multiple teams. This position offers competitive compensation and generous benefits including unlimited PTO and equity grants.
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$107k-152k yearly est. 3d ago
Senior Data Analyst | AI & Healthcare Data, Remote US
Doximity, Inc. 3.4
Remote document analyst job
A leading healthcare technology company is seeking a Data Scientist in San Francisco to optimize AI products and create analytics for medical professionals. Candidates should have over 5 years of experience and advanced knowledge in statistical concepts and machine learning. This role offers a competitive salary between $170,000 and $248,000, plus comprehensive benefits including health offerings and wellness programs. Join us to make an impact in the healthcare industry.
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$170k-248k yearly 4d ago
Lead Data Analyst
Nerdwallet, Inc. 4.6
Remote document analyst job
The Lead Data Analyst is a high-impact role responsible for shaping strategy and driving execution of advanced analytics across product, business, and platform domains. With a broad sphere of influence, this role owns highly complex initiatives, mentors cross-functional teams, and steers the Analytics & BI function toward scalable, data-driven decision-making. The Lead functions as a technical expert, strategic thinker, and organizational bridge-builder.
As a Lead thought leader within Analytics, the Lead Data Analyst drives roadmap alignment, introduces innovative measurement strategies, and oversees development of analytics capabilities across teams. This role works closely with stakeholders to diagnose challenges, design solutions, and deliver high-leverage insights. They serve as a multiplier for analytics effectiveness through influence, enablement, and cross-org partnership.
Where you can make an impact:
Lead end-to-end delivery of strategic analytics programs spanning multiple teams or business domains.
Architect scalable and reusable analytics solutions, including data pipelines, semantic models, and KPI frameworks.
Design and evangelize measurement strategies that drive alignment on goals and performance metrics.
Guide business-critical decision-making with deep, proactive insights using SQL, Looker, and statistical modeling.
Serve as an expert advisor to executives and senior leaders on data strategy and analytics capabilities.
Influence cross-functional partners to prioritize and integrate data-informed decision-making across initiatives.
Drive the evolution of internal analytics infrastructure, standards, and governance.
Coach and mentor analysts across teams; lead communities of practice and best-in-class knowledge sharing.
Represent the Analytics function in cross-org strategic planning and OKR development.
Your experience:
5+ years of progressively senior experience in data analytics, BI, or data science.
Demonstrated ability to lead large-scale, cross-functional analytics initiatives with measurable business impact.
Advanced SQL fluency and strong experience with Looker (or similar BI platforms) at the data modeling layer.
Deep expertise in analytics architecture: reusable pipelines, event taxonomies, semantic layers, KPI governance.
Strong track record in designing and implementing enterprise-wide measurement and experimentation strategies.
Strategic thinking and business acumen: ability to connect high-level objectives with tactical data execution.
Skilled at navigating ambiguity and setting direction for others in complex, fast-paced environments.
Highly effective communicator and influencer, including at the executive level.
Strong mentoring and leadership presence; builds capability through coaching, feedback, and enablement.
Embodies self-awareness, resilience, and thoughtfulness in interpersonal dynamics.
Preferred Qualifications:
Experience operating in platform analytics, data governance, or embedded enterprise analytics roles.
Proficiency in Python or R for statistical modeling or automation.
Experience with dbt, Airflow, or similar tools for data pipeline development and orchestration.
Familiarity with causal inference, machine learning, or advanced forecasting methods.
Track record of leading change management or transformation efforts within data organizations.
Where:
This role will be remote (based in the U.S.).
We believe great work can be done anywhere. No matter where you are based, NerdWallet offers benefits and perks to support the physical, financial, and emotional well being of you and your family.
What we offer:
Work Hard, Stay Balanced (Life's a series of balancing acts, eh?)
Industry-leading medical, dental, and vision health care plans for employees and their dependents
Rejuvenation Policy - Vacation Time Off + 11 holidays
New Parent Leave for employees with a newborn child or a child placed with them for adoption or foster care
Mental health support
Paid sabbatical for Nerds to recharge, gain knowledge and pursue their interests
Health and Dependent Care FSA and HSA Plan with monthly NerdWallet contribution
Monthly Wellness Stipend, Cell Phone Stipend, and Wifi Stipend
Work from home equipment stipend and co-working space subsidy
Have Some Fun! (Nerds are fun, too)
Nerd-led group initiatives - Employee Resource Groups for Parents, Diversity, and Inclusion, Women, LGBTQIA, and other communities
Hackathons and team events across all teams and departments
Company-wide events like NerdLove (employee appreciation) and our annual Charity Auction
Our Nerds love to make an impact by paying it forward - Take 8 hours of volunteer time off per quarter and donate to your favorite causes with a company match
Plan for your future (And when you retire on your island, remember the little people)
401K with company match
Be the first to test and benefit from our new financial products and tools
Financial wellness, guidance, and unlimited access to a Certified Financial Planner (CFP) through Northstar
Disability and Life Insurance with employer-paid premiums
If you are based in California, we encourage you to read this important information for California residents linked here.
NerdWallet is committed to pursuing a diverse workforce and is proud to be an equal opportunity employer. We prohibit discrimination and harassment on the basis of any characteristic protected by applicable federal, state, or local law, so all qualified applicants will receive consideration for employment.
NerdWallet will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act and the San Francisco Fair Chance Act, which requires this notice, as well as the Los Angeles Fair Chance Act, which requires this notice.
NerdWallet participates in the Department of Homeland Security U.S. Citizenship and Immigration Services E-Verify program for all US locations. For more information, please see:
E-Verify Participation Poster (English+Spanish/Español)
Right to Work Poster (English) /(Spanish/Español)
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$125k-164k yearly est. 5d ago
Remote DeFi Analyst: Risk, Growth & Insights Lead
Gauntlet
Remote document analyst job
A leading DeFi firm is seeking a candidate for a key role in quantitative research and protocol partnerships. This position involves evaluating yield strategies, conducting risk assessments, and developing competitive analytics. Ideal candidates will have experience in crypto-native environments, fluency with on-chain data tools, and a strong interest in DeFi innovation. This role offers remote work within the US and competitive compensation packages.
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$96k-126k yearly est. 2d ago
IBP & Master Data Analyst
Sigma 4.1
Remote document analyst job
Join our amazing team of professionals at Sigma! We believe in truly taking care of our associates to ensure they feel empowered to be their best selves at work. You are not just applying for a job, this is the start of a new career with a fast-growing, innovative global food organization. Ready for your next opportunity? Come join our table!
Position Summary:
The IBP Strategic Data Analyst will manage, maintain, govern, and analyze SAP MRP and all modules of Planning systems/Platforms. Master Data to ensure and measure integrity, accuracy, and consistency. Provide clear direction, training and lead activities related to master data management and settings within the systems. The IBP Strategic Data Analyst will leverage data-driven insights and best practices to reduce costs, and support business growth initiatives for plant production of a quality, cost-effective product delivered to customers.
Essential Job Functions:
Ensure effective Master Data Management (Planning and MRP) and system functionality through governance, routines, reports, and stakeholder collaboration. Maintain SAP MRP and Planning data integrity-ensuring reliability, completeness, and accuracy for optimal supply chain, inventory, and transportation planning. Conduct audits, implement data validation, and recommend system enhancements to improve SAP and Planning System utilization. Support new product introductions, promotional packaging, and seasonal inventory planning by coordinating with stakeholders and tracking KPIs.
Deliver training and analytical reports to enhance operational practices and system utilization. Drive continuous improvement in MRP/Planning through root cause analysis and performance reporting. Establish standards, governance, and compliance while providing data-driven insights for decision-making. Coordinate stakeholder meetings to ensure alignment on system projects, governance, and master data integrity.
Develop and monitor KPIs to optimize system performance and supply chain costs. Use advanced analytics to improve inventory management, maintain efficient stock levels, reduce waste, and drive data-based operational decisions.
Coordinate and compile performance to the annual plan; provide feedback to the business based on current and historical trends; develop strong relationships with business leaders; ensure data-driven and successful Integrated Business Planning process.
Provide scheduled deliverables and ad-hoc reporting. Automate reporting and KPIs with IT, BI, or Excel.
Other duties as assigned.
Minimum Qualifications:
Bachelor's degree in Supply Chain, Finance, or Business
Three (3) years SAP data management/data cleansing initiatives
Five (5) years analysis in Inventory Management and/or Planning
Preferred Qualifications:
IBP experience
Knowledge, Skills & Abilities (KSA's):
Project management, strategic communication, and critical thinking skills
Knowledge in change management
Advanced proficiency with Microsoft Office (Excel, PowerPoint, Outlook, Word), including pivot tables, complex graphs, and pricing charts
Ability to work well under pressure and meet deadlines through sound project management and prioritization
Ability to communicate with others in an effective and concise manner
Ability to understand complex technical information and business terms
Strong analytical skills in reviewing data to identify trends and opportunities
Knowledge of supply chain functions, forecasting tools/software
Problem-solving skills, ability to define problems, collect data, establish facts, and draw conclusions
Ability to communicate across all levels of the organization, present complex ideas concisely and clearly
Ability to self-motivate and possess independent problem solving
Effective relationship building skills and project management skills
Environmental/Working Conditions:
Able to travel up to 20% of the time
May work remotely
Physical Requirements:
Usual office and/or plant environment with frequent sitting, walking, and standing, and occasional climbing, stooping, kneeling, crouching, crawling, and/or balancing
Frequent use of eye, hand, and finger coordination enabling the use of office and/or plant machinery/equipment
Oral and auditory capacity enabling interpersonal communication as well as communication through automated devices such as the telephone
Noise level in the work environment ranges from normal office/plant levels to loud levels due to equipment and/or machinery use
$62k-91k yearly est. 2d ago
CMDB Analyst - Remote
Donnelley Financial, LLC 4.8
Remote document analyst job
Join a dynamic team at the pulse of global markets, where we deliver innovative software and service solutions for essential financial reporting and capital markets transactions. At DFIN, we are a values-driven organization that empowers you to build a fulfilling career while bringing your authentic self to work every day.Our
"Win as One"
mentality ensures that our team's success is directly linked to Client, Shareholder and Employee Satisfaction.
Recognizedas one of
AMERICA'S MOST LOVED WORKPLACES
for five consecutive years and a
Built In Best Places to Work
for six years, we are committed to our employees' total well-being. Enjoy competitive compensation, a flexible workplace, comprehensive benefits, and opportunities for professional growth. Bring your passion and talents to DFIN - because being YOU thrives here.
Summary:
We are seeking a highly motivated and hands-on ServiceNow Business Analyst to support a CMDB implementation of the ServiceNow platform. This role will focus on the ITSM suite, CMDB, and Discovery modules. The ideal candidate will have strong functional knowledge, excellent communication skills, and the ability to demonstrate business value through the platform. You will act as the primary Business Analyst for ServiceNow ITSM, CMDB, and Discovery, collaborating with stakeholders and bridging technical and business teams to deliver impactful solutions.
Responsibilities:
* Act as the primary BA for the implementation of ITSM, CMDB, and Discovery modules in ServiceNow
* Collaborate with stakeholders to gather, analyze, and document business and technical requirements
* Work hands-on with the platform to test, validate, and demonstrate ServiceNow functionality
* Conduct demos and walkthroughs to showcase capabilities and value to business users
* Support UAT, training, and go-live activities
* Manage stakeholder expectations and provide regular updates
* Support the Team in developing CMDB policy, processes, and knowledge base
* Manage and maintain data/IT configuration items and data governance for the platform
* Improve CI data integrity regarding classes, naming conventions, attributes, data sources, and relationships
* Conduct configuration audits and reconciliation
* Drive visibility on unauthorized CI changes or alterations to environment
* Maintain data dictionary and own data model for the platform
* Define KPIs to manage the effectiveness of the data
* Perform SDLC activities required to enhance the ServiceNow platform
Qualifications:
* Proven experience with ServiceNow ITSM, CMDB, and Discovery
* Hands-on experience testing and validating ServiceNow functionality
* Strong understanding of service management processes and workflows
* Excellent communication and stakeholder management skills
* Ability to articulate value and impact to business stakeholders
* Experience with CMDB ServiceNow implementations is a plus
* 3+ years of experience with mid to large-sized companies (500+ associates)
* Experience with Microsoft Office 365 and ServiceNow
* Solution-oriented mindset with ability to provide recommendations for current and future platform
* Familiarity with processes that consume CMDB data (Incident, Problem, SDLC, Asset, Change)
* Solid understanding of varying IT software and hardware platforms and concepts
* Excellent analytical and problem-solving skills
Preferred Skills:
* ITIL Foundation v3 or v4 certification
* 2+ years of ServiceNow IT Operations experience
* Knowledge of IT Configuration and Asset Management processes
* Knowledge of ServiceNow CMDB, Discovery, and Service Mapping tools
* Excellent collaboration, customer service, and communication skills
General Skills:
* Passionate about customer service
* Ability to balance multiple simultaneous demands and self-adjust to meet shifting priorities
* Ability to work independently and collaborate with peers as needed
* Excellent oral and written communication skills
* Willingness to occasionally work scheduled night/weekend times, and to participate in off-hours on-call schedule
* Able to work quickly and effectively under pressure and efficiently handle multiple priorities
* Familiarity with the financial services industry is desirable but not required
It is the policy of Donnelley Financial Solutions to select, place, and manage all its employees without discrimination based on race, color, national origin, gender, age, religion, actual or perceived disability, veteran status, actual or perceived sexual orientation, genetic information or any other protected status.
If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or accessjobs.dfinsolutions.com as a result of your disability. You can request a reasonable accommodation by sending an email to .
At DFIN, protecting your identity is a top priority. Please be aware of scammers impersonating DFIN recruiters. DFIN recruiters will never request personal information via email or text. You will only receive a text from us if you've already been in contact. All automated messages will come from. If you ever have doubts about the legitimacy of any communication from us, please do not hesitate to reach out for verification via (this email is for general TA questions and is not used for updates on your application status).#BI-Remote
$58k-71k yearly est. 5d ago
Staff Systems Solutions Analyst, Certinia
Procore 4.5
Remote document analyst job
As a Staff Systems Solutions Analyst, Salesforce GTM at Procore, you'll join our GTM Tech, Data & Process team to define, design, and build best-in-class solutions on Salesforce.com and integrated systems.In this role, you will be directly responsible for developing and executing the Business Process & Systems roadmap for our Global Professional Services leveraging Salesforce & Certinia.
This role is based out of our Austin, Texas office, reports into the Sr. Manager, GTM Systems and offers flexibility to work remotely as schedule permits. We're looking for someone to join us immediately.
What you'll do:
Be subject matter expert of our Professional Services Business Process & Systems implementation end-to-end
Lead stakeholder conversations to identify, define and translate business requirements into technical solutions, fostering collaboration and building trust as a delivery partner.
Create detailed functional designs for business process flows, automations, integrations, and user interfaces - to ensure robust systems at scale.
Own end to end system analysis and design, including that of large and complex system projects.
Administer Procore's Salesforce setup and configuration, including complex automations, object configurations, and integrations.
Maintain a holistic view of Salesforce processes to understand the impact on configuration, workflow, and permission changes, driving actionable insights from configuration and performance assessments.
Research, integrate, and manage third-party applications and packages. Oversee system integration to ensure different components and systems work together effectively.
Keep up to date on Salesforce industry best practices and trends to drive ongoing improvements to Procore's Salesforce.com platform.
What we're looking for:
Bachelor's degree in Computer Science, Information Technology, or related field.
Strong written and verbal communication skills and ability to communicate effectively across the organization.
6+ years of experience supporting enterprise-level processes, with an emphasis on Salesforce & Certinia Professional Services Automation (PSA).
In-depth knowledge of Salesforce.com configuration and administration on Sales Cloud and Certinia Professional Services Cloud.
Effective written and verbal communication skills, with proven experience collaborating across functional areas.
Passionate about Salesforce.com; regularly following Salesforce trends and best practices.
Ability to excel in a fast-paced environment requiring attention to detail, excellent organizational skills, a high degree of motivation, and deadline-driven productivity.
Salesforce.com Administrator and Platform Developer 1 certifications. Required experience with Certinia Professional Services Cloud.
Advanced Administrator certifications, and working knowledge of SOQL, Developer Workbench, and Copado are a plus.
Additional Information
Base Pay Range:
127,680.00 - 175,560.00 USD AnnualFor Los Angeles County (unincorporated) Candidates:
Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.
$84k-107k yearly est. 7d ago
Billing & Revenue Documentation Manager- Remote, USA
Velocity Vehicle Group 4.2
Remote document analyst job
Who We Are: Velocity Truck Rental and Leasing is a rapidly growing, employee and customer focused company, servicing the Commercial Truck Rental and Full-Service Lease markets across the U.S. Southwest and Southeast regions and in Canada. With over 3,000 company trucks in our local markets plus the support of NationaLease across the country we have proven to be a premier partner. Velocity Truck Rental and Leasing is part of the Velocity Vehicle Group family, a premium commercial brand medium to heavy truck dealership that offers the full-service experience for our customers, from an outstanding sales organization to highly skilled technicians to service your vehicle, and on demand parts.
What's in it for You:
Velocity Truck Rental and Leasing is a fast paced and growing organization that is looking for candidates that are ready for a daily challenge and cannot wait to provide superior customer service both internally and externally. VTRL offers fantastic Culture as well as competitive pay, 401K W/Match, Medical, Dental, & Vision benefits. Become a part of our team and immerse yourself in a company that fosters a Great Place to Work™ culture!
What You'll Do:
The Customer Billing & Revenue Documentation Manager will serve as the central owner of customer billing for truck rental and leasing operations. This role is responsible for transforming a centralized, region-based billing function into a standardized, accurate, and scalable billing operation.
In addition to the creation of invoices, this position is responsible for billing governance, quality control, process design, and continuous improvement. The Customer Billing & Revenue Documentation Manager will act as the subject matter expert for complex billing scenarios, ensure revenue accuracy, and partner cross-functionally with Operations, Sales, Finance, and IT to reduce errors, improve cycle times, and enhance the customer billing experience.
This is a hands-on leadership role requiring deep billing expertise, strong analytical skills, and the ability to design and enforce consistent processes across the organization.
Job Duties:
Billing Revenue & Documentation Integrity
Serve as the single point of accountability for all customer billing across all product lines by preparing, reviewing, and processing billing for lease, rental, fuel, maintenance, tolls/citations, excess mileage, and other chargeable services.
Ensure billing aligns with contract terms, rate schedules, mileage usage, and service documentation.
Own complex and high-risk billing scenarios (custom contracts, multi-location accounts, disputed charges and adjustments).
Validate data feeds and system postings; research and correct discrepancies before invoices are released.
Manage recurring billing cycles and ensure deadlines are consistently met.
Identify and mitigate revenue leakage, billing errors, and systemic root causes
Periodically review and modify invoice presentation to ensure maximum clarity
Reconciliations & Analysis
Reconcile billing activity against operational logs, work orders, mileage reports, and customer agreements.
Work closely with Accounting team on revenue recognition, month-end close, and audit support.
Customer Support & Issue Resolution
Serve as an escalation point for internal teams and customers on complex billing questions.
Investigate account disputes and provide detailed billing explanations or supporting documentation.
Maintain strong customer relationships through prompt and professional communication.
Process Standardization & Centralization
Design and implement standardized billing workflows to replace decentralized regional practices.
Develop and maintain billing policies, procedures and controls to ensure accuracy, consistency, compliance, and audit readiness.
Track and analyze billing accuracy, error rates, re-bills, credits and cycle times
Create exception reporting and communicate results to leadership on ongoing basis
Define billing calendars, cutoffs, and service-level expectations
Lead UAT processes for system upgrades, collaborate with Sales and Credit in new customer onboarding and rate/ contract setup.
Establish clear handoffs between Operations, Sales and Biling to reduce rework, delays, and missed billing. Recommend process enhancements to improve efficiency, accuracy, and workflow consistency.
Monitor technology trends for ongoing opportunities to increase efficiency while maintaining accuracy
Required Skills and Qualifications:
7+ years of experience in billing, revenue operations, or accounts receivable, preferably in transportation, logistics, leasing, or other asset-based industries.
Demonstrated experience managing complex, recurring, and usage-based billing models, and multi-location operations.
Proficiency with accounting or ERP systems (e.g., SQL-based billing platforms, fleet management systems, SAP, Procede, or similar).
Advanced Excel skills - must be able to demonstrate ability to manage large volumes of data accurately and efficiently beyond single-function calculations (e.g., nested formulas, lookup mastery, filter, sort, & unique array functions, text & date logic (left/right/mid, textjoin), error handling, pivot tables, importing from multiple sources, and cleaning messy data.
Demonstrated ability to analyze complex data, perform reconciliations, and resolve discrepancies independently.
Experience working in high-volume, deadline-driven environments.
Required: Bachelor's Degree in Accounting, Business Administration, Finance, or related field.
Additional coursework or certifications in billing, accounting, or data analysis is a plus.
Compensation:
$90,000-$95,000 annual salary depending on skills and experience
Benefits Velocity Vehicle Group Offers:
Fantastic Culture
401k + match
Health, Dental & Vision Insurance + HSA & FSA
Employer paid Life Insurance
Paid Vacation Days
Sick Leave
Company perks such as employee discounts, company events and training programs
Excellent Training and Career Advancement Opportunities
Velocity Vehicle Group is an equal opportunity employer. Velocity Vehicle Group prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
$90k-95k yearly 6d ago
Product Documentation Specialist
Billingplatform
Remote document analyst job
Job DescriptionSalary:
Product Documentation Specialist
BillingPlatform is an industry-leading, fast-growing SaaS company. Our award-winning, cloud-based revenue lifecycle management platform is leveraged by leading global enterprises to automate and streamline the entire quote-to-cash process. At BillingPlatform, our employees are our most valuable asset, and we believe deeply in a culture of collaboration, accountability, innovation, and transparency. We seek bright, enthusiastic, and creative professionals looking to be part of our incredible team focused on challenging the status quo and driving transformational value to customers.
Backed by leading private equity firms FTV Capital and Columbia Capital, we have achieved remarkable industry recognition for growth, including being listed for the fifth consecutive year on Deloittes Technology Fast 500 list of fastest-growing technology companies and ranked on the Inc 5000 list for six years running.
Our ability to innovate market-leading solutions has been validated by all major industry analyst firms, including being named a Leader in the first-ever Gartner Magic Quadrant for Recurring Billing Applications, and being recognized as the Leader in Forrester Researchs The Forrester Wave: SaaS Recurring Billing Solutions. To learn more about us, visit billingplatform.com.
Description
Technical writers plan, create, and maintain educational content as an important part of our B2B SaaS/PaaS product. The content is typically in the form of documentation made available through our knowledge base and online product docs, but may also take the form of UI text, illustrations, sample product configurations, videos, or other educational material. Regardless of the medium, technical writers are expected to explain complex topics in a way that helps users to understand the product and, most importantly, helps them to achieve their business goals and tasks with the product.
We are looking for someone with strong domain knowledge in billing, A/R management, or technical accounting.
Responsibilities
Design, write, and maintain product documentation related to the BillingPlatform SaaS application for customers and internal stakeholders
Produce, edit, and curate instructive (how-to) content that will help customers to better understand the platform and to accomplish complex tasks with it
Proofread documents written by others
Validate your documentation by using it to achieve tasks in the software
Collaborate with fellow technical writers, product managers, engineers, designers, implementation engineers, customer success staff, and other internal stakeholders in order to learn product functionality and ensure that documentation accurately and completely communicates to our customers how and why to use the product.
Audit existing docs for accuracy vs. actual product functionality and make updates as necessary
Qualifications
Degree or professional certification in accounting, finance, or a related field
Must have 2-5 years of experience in billing, A/R management, or technical accounting
Fluent English speaker, reading, and writing.
Strong writing and organizational skills, and the ability to clearly communicate complex technical information to readers in a helpful and informative manner
Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams in a software company
Self-motivated problem solver capable of working independently to complete tasks on schedule, reaching out for help when necessary
Knowledge of agile development methodologies and experience working with engineering teams to deliver software documentation on time within that process is a plus, as is experience with common tool sets related to technical writing.
Benefits
Be part of one of the fastest-growing companies in the United States
Receive competitive compensation that includes a robust benefits packagemedical, dental, vision, LTD, HSA, FSA, free virtual mental health counseling, and many perks related to health and wellness provided by our medical carriers
Medical insurance coverage is effective on the first day of employment
401(k) match that is 100% immediately vested
Discretionary and charitable time off program
Home office setup allowance, if fully remote
The base salary range for this position is $75,000 - $85,000 plus bonus per year, depending on job-related knowledge, skills, experience, and market location. Salary information is provided in accordance with U.S. pay transparency laws.
BillingPlatform provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.
$75k-85k yearly 13d ago
Document Management Specialist / Remote
Brightspring Health Services
Remote document analyst job
Job Description
This role will be responsible for managing the main fax server, electronic prescription queue, and ensuring the accurate setup of patient profiles, creation of new drug orders, and processing refill prescriptions.
Schedule:
Monday - Friday
8:30am - 5pm
We Offer:
• Competitive Pay
• Health, Dental, Vision & Life Insurance
• Company-Paid Short & Long-Term Disability
• Flexible Schedules & Paid Time Off
• Tuition Reimbursement
• Employee Discount Program & DailyPay
• 401k
• Pet Insurance
Responsibilities
Monitors and manages incoming patient and prescription-related communication channels, including the main fax server and electronic prescription queue.
Prioritizes and triage incoming communication based on urgency and relevance, ensuring timely processing and response.
Creates and maintain accurate patient profiles in CPR+, including demographic information, medication history and lab information.
Verifies patient information and ensure compliance with privacy regulations when setting up new profiles.
Receives and processes new drug orders from referral sources, ensuring accuracy and completeness of prescription information.
Verifies prescription details, including medication name, dosage, and instructions, and enter orders into CPR+.
Communicates effectively with pharmacy staff, healthcare providers, and patients to address any questions or concerns related to incoming prescriptions or patient profiles.
Collaborates with Document Management Supervisor to ensure seamless coordination of prescription processing and patient care.
Qualifications
High School Diploma or GED or licensed/registered pharmacy technician or previous experience in Pharmacy
1+ years pharmacy experience
Pharmacy or healthcare-related knowledge
Knowledge of pharmacy terminology including sig codes, and Roman numbers, brand/generic names of medication
Basic math and analytical skills
Intermediate typing/keyboard skills
$65k-91k yearly est. 6d ago
Change Management Specialist
Consertus-Us
Remote document analyst job
About Us:
Consertus is a global capital program management and advisory firm that combines deep human expertise with advanced digital tools to deliver smarter, faster, and more sustainable outcomes. Headquartered in Miami, Florida, and supported by a team of more than 1,000 professionals worldwide, we help clients plan, execute, and optimize large-scale capital programs.
Our integrated services span digital, advisory, and delivery, empowering organizations to navigate complexity, manage risk, and achieve strategic goals in sectors including aviation, transportation, transit, water, healthcare, energy, education, government, commercial, life sciences, and technology.
At Consertus, we celebrate individual strengths, foster strong relationships, and promote flexibility in how and where we work. Join us to grow your career, develop your skills, and make a lasting impact as we transform how the world is built.
Discover how Consertus is driving transformative change for our clients, our people, and the communities we serve at *****************
About this Role:
As a Change Management Specialist, you will work with client-facing teams in a fast-paced environment to direct change management activities. You will work closely with our client project teams providing to deliver and sustain the full benefits of the company's recommended change in their business. You will be focused on organizational engagements and guiding clients to deliver organizational transformations and strategies.
Key Responsibilities
Definition of the overall change journey, change actors and related governance and change adoption approach
Development and oversight of the change management plan
Apply behavioral tools to assess the impact of change on organizations, using assessments of organizational culture, performance, and readiness for change
Provide insights with client to set direction for defining components of change strategy and coordination of change activities in line with transformation
Required Qualifications
You will have at least five years of relevant experience with a minimum of two years in real estate, construction, facilities management, or consulting
Distinctive work in delivering organization effectiveness and change management
At least two years in a managerial capacity
A Bachelor's degree in relevant field
Strong oral and written communication skills
Ability to develop and deliver strategic communications to a diverse set of stakeholders
Possess licenses or certifications, such as Professional Engineer, Construction Manager, Project Management Professional, Change Management Professional, etc.
Compensation Range:
$150,000 - $180,000 annually and eligible for an annual bonus per company program.
Benefits:
Comprehensive health coverage (medical, dental, and vision)
Company-paid life and disability insurance
Optional benefits like pet insurance, legal, and supplemental health plans
401(k) with day-one eligibility, 3% safe harbor, plus up to 2.5% company match
Generous time off: 10 paid holidays and PTO starting at 15 days
Access to Consertus Academy for continuous learning and development
If you're passionate about the position, we'd love to hear from you. Apply today!
Equal Employment Opportunity Statement:
Consertus is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants from all backgrounds and identities, and we do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, veteran status, or any other protected status.
$59k-84k yearly est. Auto-Apply 6d ago
Retail Document Specialist II
Carrington Mortgage Services, LLC 4.5
Remote document analyst job
Come join our amazing team and work remote from home! The Retail Document Specialist II is responsible for drawing documents for FHA/VA/USDA and conventional loan products using various document companies and systems for both wet and dry states. Perform all duties in accordance with the company's policies and procedures, all US state and federal laws and regulations, wherein the company operates.
WHAT YOU'LL DO:
* Reviews/prepares closing documents for compliance with RESPA/GFE regulations and company policies and procedures.
* Reviews title policy, appraisal and escrow instructions for correct property address, vesting and legal description
* Verifies lock and approval information for all loan programs and investors
* Identifies and resolves discrepancies between the file documents and loan origination system
* Draws and prepares all loan documents and ensures completeness of file
* Performs High Cost Test per guidelines.
* Correspond with title/escrow companies, and internal office staff
* Maintains highly confidential information concerning loan applicants
* Assists Operations staff with general support as necessary.
* Performs other duties as assigned.
WHAT YOU'LL NEED:
* Ability to accurately draw loan documents for Conventional, FHA ,VA and USDA loan programs for wet and dry states
* Ability to work accurately and efficiently in a fast paced environment
* Knowledge of and ability to effectively apply current RESPA/GFE regulations
* Strong organizational skills and ability to work on several tasks simultaneously
* Strong customer service skills
* Knowledge of office machines such as computer, copiers, scanners
* Knowledge of Microsoft suite of products (word, excel, etc.)
* High School diploma or its equivalent required
* Previous experience drawing loan documents for Conventional, FHA VA and USDA loan programs for wet and dry states required
* Automated underwriting system experience preferred
* Experience working in a paperless environment preferred
Our Company:
Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: ***************************
What We Offer:
* Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.
* Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.
* Customized training programs to help you advance your career.
* Employee referral bonuses so you'll get paid to help Carrington and Vylla grow.
* Educational Reimbursement.
* Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org.
Notice to all applicants: Carrington does not do interviews or make offers via text or chat.
$36k-47k yearly est. 13d ago
Health Team Documentation Specialist
Jb Software and Consulting
Remote document analyst job
SHORT TERM ASSIGNMENT WITH OPPORTUNITY TO BE EXTENDED BUT CANNOT BE GUARANTEED Currently Work at Home; however local candidate to Louisville is preferred. Candidate may be required to travel into Louisville office on occasion Schedule: Monday-Friday; 8am-5pm. Candidate will be working with teams of potentially 5-10 team members
*Video interviews will be conducted with selected candidates
As a Health Team Documentation Specialist, you would perform the following tasks:
• Create process documentation/workflows, knowledge articles and self-service guidance
• Collect and document of business requirements for project and process improvement
• Facilitate process workflow modeling in order to collaborate on process improvements, automation capabilities and clearly defined end-to-end use cases
• Creates and maintains technical writing standards.
• Writes, modifies/changes controlled documents.
• Writes, reviews, and maintains department standard operating procedures.
• Edit, standardize, or make changes to materials prepared by other writers or personnel.
• Develop and maintain a wide range of documentation with a focus on internal help guides and support systems
• Create Visio flow diagrams
• Create workflows
• Assist with other duties as needed
Requirements:
• BS/BA or equivalent work experience
• 3+ years of Healthcare writing experience with processes/policies/procedures
• Experience mapping processes using Visio or similar tools
• Microsoft Office/Suite proficient (Excel, PowerPoint, Word, Visio, etc.)
• Project management experience
Knowledge of or experience documenting APIs, frameworks, libraries, tools, systems, and workflows in domains such as web, mobile, distributed systems, data science, machine learning, and devops
Additional Information
All your information will be kept confidential according to EEO guidelines.
$31k-52k yearly est. 10h ago
Document Management Specialist II (In-Office)
Loancare 3.9
Remote document analyst job
Responsible for maintaining the flow of Ginnie Mae original documents to and from the document custodian; to clear exception items and double loan issues for Ginnie Mae loans; to track and order original documents for servicing of loans, as needed. The position also maintains, orders and tracks records/documents for the company. Order, track, distribute, prep, scan, index all files related to servicing (custodial, collateral, servicing, default, any/all miscellaneous documents). Communicate and coordinate with external and internal resources to complete pool certifications within required timeframe.
Responsibilities
Complete all research necessary to clear exceptions for Ginnie Mae pool certifications and re-certifications
Maintain monthly exceptions reports
Coordinate Ginnie Mae custodian transfers
Coordinate with custodians, title companies and attorneys as needed to retrieve documents to clear pool exceptions
Complete all research necessary to close tasks for default, foreclosure, and loss mitigation
Process orders and coordinate shipment of files to and from client, custodian and attorney
Research various county website for missing documentation
Track and distribute custodial documents as required
Prep and scan custodial documents as required
Upload scanned images to FileOnQ as required
Process daily file requests for servicing of loans as needed
Process orders and coordinate shipment of files to and from storage facility
Prep and scan files or miscellaneous documents related to the servicing of loans
Retrieve archived data CDs upon requested
Prepare modification documents as requested
Provide weekly updates to team management
Responsible for attending meetings internally and externally
Coordinate outgoing document transfers
Retrieve documents for client and custodian audits
All other duties as assigned
Qualifications
High School Diploma or equivalent required
A minimum two to three years' experience in banking, real estate and/or mortgage servicing industry; similar clerical roles may be acceptable
Excellent communication skills, both oral and written; ability to work independently; strong analytical, problem solving, research, interpretive and decision making skills; detail oriented; strong leadership, organizational and planning skills; ability to handle multiple priorities and meet deadlines; able to work in a fast-paced environment
Prefer knowledge of servicing systems (i.e. LPS), aware of various loan documents
Typing, Microsoft Word, Excel, 10-key calculator; knowledge of office equipment
Knowledge of Ginnie Mae, Fannie Mae and Freddie Mac document retention guidelines
Total Rewards
LoanCare's Total Rewards Package offers a comprehensive blend of health and welfare, financial, lifestyle and learning benefits to support employee well-being and engagement. Highlights include:
Health & Welfare Coverage: Optional medical, dental, vision, life, and disability insurance
Time Off: Paid holidays, vacation, and sick leave
Retirement & Investment: Matching 401(k) plan and employee stock purchase plan
Wellness Programs: Access to mental health resources, including free Calm memberships, and initiatives that promote physical and emotional well-being
Employee Recognition: Programs that celebrate achievements and milestones
Lifestyle & Learning Perks: Enjoy discounts on gym memberships, pet insurance, and employee purchasing programs, plus access to a tuition reimbursement program that supports your continued education and professional growth.
Compensation Range: $16.54 - $24.71 hourly. Actual compensation may vary within the range provided, depending on a number of factors, including qualifications, skills and experience.
Build Your Future with LoanCare
At LoanCare, we don't just service mortgage loans-we serve people. As a leading full-service mortgage loan subservicer, we deliver excellence to banks, credit unions, independent mortgage companies, investors, and the homeowners they support. Backed by the strength and stability of Fidelity National Financial (NYSE: FNF), a Fortune 500 company, we offer a career foundation built on integrity, innovation, and collaboration.
Here, you'll find:
A culture that helps you thrive, with resources and support to fuel your growth
Flexibility to work remotely, while staying connected through virtual engagement
Opportunities to make a real impact in an industry that touches millions of lives
If you're ready to grow your career in a place that values your contributions and empowers your success, we invite you to join our team.
About Remote Employment
We provide the necessary equipment; all you need is a quiet, private place in your home and a high-speed internet connection with a minimum network download speed of 25 megabits per second (MBPS) and a minimum network upload speed of 10 MBPS.
Work Conditions
Able to attend work and be productive during normal business hours and to work early, late or weekend hours as needed for successful job performance. Overtime required as necessary.
Physical Demands
Sitting up to 90% of the time
Walking and standing up to 10% of the time
Occasional lifting, stooping, kneeling, crouching, and reaching
Equal Employment Opportunity
LoanCare, its affiliates and subsidiaries, is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression (including transgender status), genetic information or any other characteristic protected by applicable law.
$16.5-24.7 hourly Auto-Apply 30d ago
Bilingual Documentation Specialist - remote anywhere in the US
Kindersystems
Remote document analyst job
What we do
KinderSystems (********************** is the leading provider of subsidy management software-as-a-service (SaaS) solutions to state agencies, Head Start programs, and child care providers. Built and supported by industry experts, KinderSystems envisions a world where all families, no matter their income level, have access to high quality child care. Hundreds of agencies in the publicly funded child care sector use KinderSystems applications via the cloud or mobile devices to streamline their operations, ensure compliance with government regulations, and meet the needs of the families they serve.
We are looking for a Documentation Specialist to assist the department with creating and managing internal documentation, primarily focusing on documentation to train employees and end users on our software. Secondary responsibilities include reviewing calls, creating knowledge assessments, maintaining a decision tree database, and performing internal training.
At this time we are only reviewing candidates who are bilingual.
What you'll do:
Content Creation & Publishing: Write, edit, and review technical materials (online manuals, Zingtree, technical overviews, and videos). This includes ensuring all information is correct and thorough, and overseeing the layout and formatting for publication.
Collaboration: Partner with project managers, developers, other staff to gather information, establish content strategies, and create and/or maintain documentation and training materials.
Instructional Design: Develop or select training aids, including multimedia visual aids, and other learning materials.
Internal Documentation Management: Organize and maintain internal documents and folders to ensure accessibility and up-to-date status.
Technical Knowledge Acquisition: Gain in-depth knowledge of KinderSystems' products to accurately document new features and updates.
Who you are
Bilingual, with a preference given to Spanish speaking candidates
Strong interpersonal, writing, and verbal communications skills (technical writing skills are preferred)
Experience working in a support center, preferably SaaS, where you are constantly multi-tasking and using multiple systems
Excellent critical thinking and troubleshooting skills, and the ability to continue to work the problem until you find a resolution
Experience within the childcare industry, preferable experience within a subsidized childcare program. Experience with KinderSystems software is a huge plus!
Experience with Microsoft Word, Outlook, and Excel is required
Fluent Spanish speaking skills are a plus, but not required
Experience using multi-authoring tools like MadCap, Flare, Vimeo, WordPress, and ClipChamp is a plus!
Ability to work well with others, manage resources wisely, and effectively communicate with individuals.
What We Offer
The ability to work from anywhere in the United States, this position is primarily remote with travel required once per year, or as needed.
The hourly rate is $22-$25 per hour
Comprehensive benefits package including health, vision, and dental insurance, starting the first of the month after start date
401(k) retirement plan, with company match
Paid company holidays and generous PTO
Friendly, supportive, and adventurous environment with a team of engaged colleagues who are all focused on enabling and improving the childcare industry for all families.
KinderSystems actively embraces diversity and equal opportunity in a meaningful way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be which is why we do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
$22-25 hourly 45d ago
Clinical Documentation Specialist (Remote)
Memorial Hermann Health System
Remote document analyst job
At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.
Job Summary
This position is responsible for concurrent review of inpatient medical records in order to identify opportunities for improving the quality of physician documentation. This position facilitates modifications to clinical documentation through concurrent interaction with physicians (face-to-face and electronically) and other members of the health care team. The goal of this position is to achieve a complete medical record in order to support complete, accurate and timely coding.Job DescriptionMEMORIAL HERMANN CANNOT HIRE REMOTE WORKERS IN THE FOLLOWING STATES:
Arizona, California, Connecticut, Maryland, Massachusetts, Missouri, New Jersey, New York, Utah, Ohio, Pennsylvania, Washington, Alabama, Mississippi, Illinois, Oregon, Arkansas or Iowa
Please Note: We cannot consider MDs or doctors for this position
Desired Skill Sets:
Prefer an RN candidate with Clinical Documentation experience
Must be an RN with a BSN or MSN
Must have at least 5yrs of recent RN bedside experience in an acute hospital setting
Prefer critical care, ICU nursing experience
Minimum Qualifications
Education: Bachelor of Nursing required.
Licenses/Certifications:
Current State of Texas license or temporary/compact license to practice professional nursing
Experience / Knowledge / Skills:
Five (5) years of inpatient, acute care at the bedside on a nursing unit; ICU experience preferred
Requires excellent observation skills, analytical thinking, problem solving, plus good verbal and written communication
Possesses a working knowledge of many areas of adult medicine
Able to assess, evaluate, and teach
Proficiency in organization and planning
Proficiency in computer usage including database and spreadsheet analysis, presentation programs, word processing and Internet searching
Ability and willingness to seek out and accept change
Demonstrates adaptability, flexibility, and self-motivation, and an ability to work independently
Knowledge of federal, state and private payer regulations preferred
Professional, team player, able to communicate well with others
Strong interpersonal skills and positive attitude
Regular, significant contact with other personnel throughout and outside Memorial Hermann; Contact may be in person, by telephone, or through correspondence
Principal Accountabilities
Communicates with physicians, case managers, coders, and other healthcare team members to facilitate comprehensive medical record documentation to reflect clinical treatment, decisions, and diagnoses for inpatients.
Utilizes the hospital's designated clinical documentation system to identify opportunities for physician and hospital outcomes.
Provides or coordinates education to all internal customers related to compliance, coding, and clinical documentation issues and acts as a consultant to coders when additional information or documentation is needed to assign the correct DRG.
Responsible for the day-to-day evaluation of documentation by the medical staff and healthcare team in accordance with the hospital's designated clinical documentation system.
Gathers and analyzes information pertinent to documentation findings and outcomes.
Contributes to a positive working environment and performs other duties as assigned or directed to enhance the overall efforts of the organization.
Develops physician education strategies to promote complete and accurate clinical documentation and correct negative trends.
Identifies patterns, trends variances and opportunities to improve documentation review and process.
Researches literature and stays abreast of CMS rules and regulations, incorporating changes to daily practice for overall documentation enhancement.
Assists in the development and reporting of performance measures to the medical staff and other departments and prepares physician specific data information.
Conferences with key physicians to review outcome information (including physician profile data if relevant) as it relates to documentation clarity, completeness, and correct DRG designation.
Coaches physicians to improve their documentation so it more accurately reflects intensity of services and severity of illness.
Documents conference and results.
Attends various hospital service line meetings, reviewing outcome information, and educating physicians on service line specific improvement opportunities.
Complies with HIPAA and Code of Conduct policies.
Assists with special projects as needed.
Demonstrates competency for individual performance and development in the following areas: Customer Service, Job Skills, Resource Management, Teamwork, and Innovation.
Directors shall determine percentage weight distribution for each competency category.
Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.
Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff.
Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann's service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.
Other duties as assigned.
$30k-49k yearly est. Auto-Apply 4d ago
V103 - Insurance Documentation Specialist
Flywheel Software 4.3
Remote document analyst job
For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive.
As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we've earned the Great Place to Work Certification every year since 2022!
Job Description:
Join Job Duck as a Claims Assistant and become an integral part of a growing public insurance adjustment firm. In this role, you will help homeowners navigate property damage claims by supporting licensed Public Adjusters and field staff.
Your work will involve organizing claim files, managing communications, and ensuring smooth processes so the team can focus on inspections and negotiations. If you thrive in a detail-oriented, process-driven environment and enjoy making a meaningful impact through reliable support, this position offers stability and long-term growth. You'll play a key role in helping clients resolve insurance challenges while working remotely in a collaborative, professional setting.
Salary Range: 1,060 USD to 1,150 USD
Responsibilities include, but are not limited to:
• Ensure compliance with confidentiality standards
• Handle tasks that cannot be automated with AI
• Manage CRM records and maintain accurate data
• Follow up with insurance companies to move claims forward
• Request and organize documentation for claims
• Communicate with clients, insurance carriers, and mortgage companies
• Support team projects and assist with administrative needs
• Coordinate internally with licensed Public Adjusters and field staff
Requirements:
• Excellent English communication skills (written and verbal)
• Detail-oriented and organized
• Reliable and consistent
• Ability to follow established processes and templates
• Strong confidentiality and discretion
• Customer service mindset
• Tech-savvy with CRM and VOIP systems
• Ability to work independently and manage priorities
Work Shift:
8:00 AM - 5:00 PM [CST][CDT] (United States of America)
Languages:
English, Spanish
Ready to dive in? Apply now and make sure to follow all the instructions!
Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process.
Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.
$29k-47k yearly est. Auto-Apply 9d ago
Documentation Specialist(DISA)
Horizon Industries 4.6
Remote document analyst job
Security Clearance: Must possess an active Secret Clearance.
Who We Are
Horizon Industries Limited (Horizon) is a dynamic IT and Management Consulting firm based in the Washington, DC area. Founded in 1996, Horizon Industries Limited (Horizon) has evolved into a company of highly qualified professionals that provides full-cycle IT Consultant and Management support in both the private and public sectors.
Horizon's culture is based on our core values, and we PRIDE ourselves on a diverse, employee, and family-centric approach.
We are currently seeking a Documentation Specialist for a full-time position, remotely supporting the Defense Logistics Agency (DLA)
Job Description:
The Program provides the full range of IT services, technical and management expertise that support applications, software, hardware, infrastructure, and systems across the DLA IT Enterprise. Support is provided for information technology solutions, technical support, maintenance, and sustainment; operations support; application development, maintenance, and technical support; and lifecycle management. Additionally, the program also supports administrative program management for IT program offices and the DLA Information Operations Office. The program provides support technology services across the DLA Information Operations Enterprise, the DLA Program Executive Offices (PEO), and all other technology services currently supported through DLA Contracting Services Office (DCSO) acquisitions.
Duties of a Documentation Specialist may include:
Gather, analyze, and compose technical information
Conduct research and ensure the use of proper technical terminology
Translate technical information into clear, readable documents to be used by technical and nontechnical personnel
For applications built to run in a Windows environment, use the standard help compiler to prepare all on-line documentation
Required Skills / Experience:
Five (5) years relevant experience.
Experience in technical writing and documentation pertaining to all aspects of IT
Experience in preparing technical documentation, including conducting research on applicable standards.
Demonstrated experience and ability to work independently or under only general direction
Relevant certification from a nationally recognized technical authority
Education: Bachelor's degree in Computer Science, Engineering, Information Systems, or related field; or equivalent experience.
Why you will love working with us/ Perks
A comprehensive benefits package including healthcare (medical, dental, vision and disability)
a 401k program where you are 100% vested from day one with an employer match after 90 days.
an Educational Assistance program.
a Student Loan Repayment Program
Gym Reimbursement Program.
Paid Time off
Dynamics, passionate, multi-disciplinary team of creative minds to work with and many more.
Horizon is an Equal Employment Opportunity employer, and it is our policy to consider all applicants for employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
EOE/M/F/Vet/Disabled
$28k-39k yearly est. Auto-Apply 5d ago
Document Specialist
Cozen O'Connor Corporation 4.8
Remote document analyst job
The Document Specialist is an integral part of our team, transcribing and revising various types of documents and contributing to our commitment to providing the highest quality legal service.
Minimum 3 years of word processing experience. Typing speed of 50+ words per minute.
Proficiency in Windows 10 and 11, Microsoft Office 2016, Outlook, and iManage Work (or comparable Document Management System).
High school diploma.
Document Transcription and Revision:
Accurately transcribe and revise correspondence, pleadings, discovery materials, memos, reports, special forms, voicemails, and hard copy documents.
Proficiency in Adobe Pro, including converting PDFs to Word, reducing file sizes, and using editing tools.
Utilize the typewriter tool for text changes, insert signatures, and create JPEGs/images within PDFs.
Apply Bates labeling and make documents OCR text searchable.
Learn how to create PDF Portfolios for efficient bulk bates labeling.
Document Formatting and Organization:
Prepare mass mailing mail merges.
Clean and format documents using DocXtools, ensuring consistent application of firm styles.
Expertise in cross-referencing and blacklining using Litera or comparable software.
Create table of contents, table of authorities, and points and authorities using Best Authority.
Generate bookmarks and assist in creating closing binders, including hyperlinking embedded documents.
Craft professional PowerPoint presentations and format complex Excel spreadsheets.
Time Management and Technology Skills:
Input attorney time using Intapp.
Create timelines and organizational charts using Word, Visio, or PowerPoint.
Learn the E-Notary and DocuSign processes.
Familiarity with scanning equipment, Dictaphone, and general office technology.