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Document analyst skills for your resume and career

Updated January 8, 2025
5 min read
Quoted experts
David Feldman Ph.D.,
Michael McLaughlin
Document analyst example skills
Below we've compiled a list of the most critical document analyst skills. We ranked the top skills for document analysts based on the percentage of resumes they appeared on. For example, 31.2% of document analyst resumes contained customer service as a skill. Continue reading to find out what skills a document analyst needs to be successful in the workplace.

15 document analyst skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how document analysts use customer service:
  • Developed and revised operations training curriculum through policy and procedure updates to meet technical and customer service training needs.
  • Provided effective customer service to internal customer and assisted in special projects as assigned.

2. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how document analysts use data entry:
  • Reproduce technical and classified documentation, updated technical books, verification of microfilm, data entry.
  • Analyze relevant information on documents for data entry

3. PowerPoint

Here's how document analysts use powerpoint:
  • Developed training materials to support Martin Marietta University; updated PowerPoint presentations to new format/template, and rewrote content as necessary.
  • Created ECO Training PowerPoint to increase the validity of incoming ECO's (Engineering Change Orders).

4. QA

QA, or Quality Assurance is a procedure that entails all of the steps taken to avoid any errors in the manufacturing process or in the production of the goods that a company produces. It can also include ensuring the consistency of the services rendered. Quality assurance ensures that the quality of the service delivered to consumers meets or exceeds the promised expectations. This greatly aids in the prevention of any complications that might arise after the goods or services have been distributed. It makes sure that customers are satisfied.

Here's how document analysts use qa:
  • Implemented organized document management systems for tracking documentation received by QA team.
  • Conducted ground truth tagging and ground truth QA, for training SIM, using Rocket Inc.'s AeroText Answer Key Editor.

5. Windows

Windows is a chain of operating systems that controls a computer and is developed by Microsoft. Every version of Windows consists of GUI (graphical user interface), with a desktop that allows the user to open their files.

Here's how document analysts use windows:
  • Manipulate through Windows Explorer, while being able to create PDF Adobe Acrobat 8 files.
  • Installed software applications, Windows XP operating systems and upgraded software.

6. Data Analysis

Here's how document analysts use data analysis:
  • Provided critical litigation support through database administration, document management, and data analysis.
  • Performed data analysis, proofreading, fact checking.

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7. Technical Documentation

Technical documentation means any documentation that gives a functional, architectural, and handling description of a technical product or a product in use or development.

Here's how document analysts use technical documentation:
  • Prepared technical documentation and procedural manuals for a system used to pay agent commissions.
  • Maintained the technical and non-technical documentation change system.

8. CPT

CPT is a medical term that stands for Current Procedural Terminology. Whenever a procedure like surgery or diagnosis occurs or some other medical service is rendered to a patient, it is reported to the concerned physician, insurance company, or organization. The aforementioned practice is widely referred to as CPT.

Here's how document analysts use cpt:
  • Examined medical documents for correct beneficiary/provider information such as, CPT codes; ICD-9 codes; provider codes, etc.
  • Created model office membership for claims using ICD 9 and CPT codes based on specific required testing in EEC.

9. Real Estate

Real estate is land that has buildings on it. This kind of property consists of permanent improvements either natural or man-made, which include, houses, fences, bridges, water trees, and minerals. There are 4 types of real estate namely; residential real estate, commercial real estate, industrial real estate, and vacant land.

Here's how document analysts use real estate:
  • Project included reviewing business loan documents in addition to existing real estate loan documents.
  • Reviewed real estate documentation in compliance with credit policy/loan processing requirements.

10. HIPAA

Here's how document analysts use hipaa:
  • Make sure that appropriate documents are reviewed to meet FERPA and HIPAA guidelines.
  • Conducted training workshops on HIPAA compliance.

11. SharePoint

Here's how document analysts use sharepoint:
  • Reviewed documentation and performed reconciliation as required to prepare for upload into SharePoint.
  • Published documents to SharePoint and/or Knowledge Library.

12. Training Materials

Here's how document analysts use training materials:
  • Manage of contract documentation and training materials.
  • Created end user documentation and training materials.

13. ISO

Here's how document analysts use iso:
  • Prepared procedural manuals for managing controlled documents for all departments based on the FDA Quality System, GMP and ISO 9000.
  • Organized and maintained a change control system for a medical device company in an ISO and FDA regulated environment.

14. Isda

Here's how document analysts use isda:
  • Obtain confirmations of individual credit derivative transactions governed by agreements such as ISDA Master Agreements.
  • Prepared and processed trade confirmations according to ISDA definitions for credit default swaps on all credit products, specializing in ABS/CMBS products

15. QC

Quality control is a set of instructions or procedures to ensure a manufactured product or a service is up to the highest quality standards. This set of quality control criteria are either defined by the clients or the company itself.

Here's how document analysts use qc:
  • Maintained QC Audits at 97.5% or higher.
  • Researched and resolved QC issues for auditing.
top-skills

What skills help Document Analysts find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on document analyst resumes?

David Feldman Ph.D.

Professor of Urban Planning and Public Policy and Political Science, Director, Water UCI, Director, MPP Program, University of California, Irvine

Succinct writing, critical thinking, strong quantitative analytical skills.

What soft skills should all document analysts possess?

Michael McLaughlin

Faculty, Brigham Young University - Idaho

The ability to work well with people.
Do you want to know more?
Read more about what experts have to say about document analyst

List of document analyst skills to add to your resume

Document analyst skills

The most important skills for a document analyst resume and required skills for a document analyst to have include:

  • Customer Service
  • Data Entry
  • PowerPoint
  • QA
  • Windows
  • Data Analysis
  • Technical Documentation
  • CPT
  • Real Estate
  • HIPAA
  • SharePoint
  • Training Materials
  • ISO
  • Isda
  • QC
  • User Guides
  • Derivative
  • Medicaid
  • External Clients
  • FDA
  • Arbitration
  • Process Improvement
  • Auto Loans
  • OCR
  • Federal Regulations
  • Loan Packages
  • Subject Matter Experts
  • UCC
  • Informed Consent
  • Commercial Loans
  • Independent Analysis
  • Relevant Issues
  • Equities
  • KYC
  • User Manuals
  • HTML
  • FHA
  • Product Data Management
  • Adobe Acrobat
  • Mortgage Loans
  • Anti-Money Laundering
  • Unix
  • Litigation Support
  • Xerox

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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