FIND PERSONALIZED JOBS
Sign up to Zippia and discover your career options with your personalized career search.

Log In

Log In to Save

Sign Up to Save

Sign Up to Dismiss

or

The email and password you specified are invalid. Please, try again.

Email and password are mandatory

Forgot Password?

Don't have an account? Sign Up

reset password

Enter your email address and we will send you a link to reset your password.

Back to Log In

FIND
PERSONALIZED JOBS

Become A Document Clerk

Where do you want to work?

To get started, tell us where you'd like to work.
Sorry, we can't find that. Please try a different city or state.

Working As A Document Clerk

  • Interacting With Computers
  • Organizing, Planning, and Prioritizing Work
  • Getting Information
  • Communicating with Supervisors, Peers, or Subordinates
  • Establishing and Maintaining Interpersonal Relationships
  • Mostly Sitting

  • $27,850

    Average Salary

What Does A Document Clerk Do

Information clerks perform routine clerical duties such as maintaining records, collecting data, and providing information to customers.

Duties

Information clerks typically do the following:

  • Prepare routine reports, claims, bills, or orders
  • Collect and record data from customers, staff, and the public
  • Answer questions from customers and the public about products or services
  • File and maintain paper or electronic records

Information clerks perform routine office support functions in an organization, business, or government. They use telephones, computers, and other office equipment such as scanners and fax machines.

Correspondence clerks respond to inquiries from the public or customers. They prepare standard responses to requests for merchandise, damage claims, delinquent accounts, incorrect billings, or complaints about unsatisfactory services. They also may review the organization’s records and type response letters for their supervisors to sign.

Court clerks organize and maintain court records. They prepare the calendar of cases, also known as the docket, and inform attorneys and witnesses about court appearances. Court clerks also receive, file, and forward court documents.

Eligibility interviewers conduct interviews both in person and over the phone to determine if applicants qualify for government assistance and benefits. They answer applicants’ questions about programs and may refer them to other agencies for assistance.

File clerks maintain electronic or paper records. They enter and retrieve data, organize records, and file documents. In organizations with electronic filing systems, file clerks scan and upload documents.

Hotel, motel, and resort desk clerks, also called front desk clerks, provide customer service to guests at the establishment’s front desk. They check guests in and out, assign rooms, and process payments. They also keep occupancy records; take, confirm, or change room reservations; and provide information on the hotel’s policies and services. In addition, front desk clerks answer phone calls, take and deliver messages for guests, and handle guests’ requests and complaints. For example, when guests report problems in their rooms, clerks coordinate with maintenance staff to resolve the issue.

Human resources assistants provide administrative support to human resources managers. They maintain personnel records on employees, including their addresses, employment history, and performance evaluations. They may post information about job openings and compile candidates’ résumés for review.

Interviewers conduct interviews over the phone, in person, through mail, or online. They use the information to complete forms, applications, or questionnaires for market research surveys, census forms, and medical histories. Interviewers typically follow set procedures and questionnaires to obtain specific information.

License clerks process applications for licenses and permits, administer tests, and collect application fees. They determine if applicants are qualified to receive particular licenses or if additional documentation needs to be submitted. They also maintain records of applications received and licenses issued.

Municipal clerks provide administrative support for town or city governments by maintaining government records. They record, maintain, and distribute minutes of town and city council meetings to local officials and staff and help prepare for elections. They also may answer requests for information from local, state, and federal officials and the public.

Order clerks receive orders from customers and process payments. For example, they may enter customer information, such as addresses and payment methods, into the order entry system. They also answer questions about prices and shipping.

Reservation and transportation ticket agents and travel clerks take and confirm passengers’ reservations for hotels and transportation. They also sell and issue tickets and answer questions about itineraries, rates, and package tours. Ticket agents who work at airports and railroads also check bags and issue boarding passes to passengers.

Show More

Show Less

How To Become A Document Clerk

Information clerks typically need a high school diploma and learn their skills on the job. Employers may prefer to hire candidates with some college education or an associate’s degree, depending on the occupation.

Education

Candidates typically need a high school diploma for most positions. However, employers may prefer to hire candidates with some college education or an associate’s degree. This is particularly true for eligibility interviewers, human resources assistants, and municipal clerks. Courses in social sciences, as well as word processing and spreadsheet applications, are particularly helpful.

Training

Most information clerks receive short-term on-the-job training, usually lasting a few weeks. Training typically covers clerical procedures and the use of computer applications. Those employed in government receive training that may last several months and include learning about various government programs and regulations.

Advancement

Some information clerks may advance to other administrative positions with more responsibilities, such as office supervisor or office manager. With completion of a bachelor’s degree, some human resources assistants may become human resources specialists.

Important Qualities

Communication skills. Information clerks must be able to explain policies and procedures clearly to customers and the public.

Integrity. Information clerks, particularly human resources assistants, have access to confidential information. They must be trusted to adhere to the applicable confidentiality and privacy rules governing the dissemination of this information.

Interpersonal skills. Information clerks who work with the public and customers must understand and communicate information effectively in order to establish positive relationships.

Organizational skills. Information clerks must be able to retrieve files and other important information quickly and efficiently.

Show More

Show Less

Document Clerk jobs

NO RESULTS

Aw snap, no jobs found.

Add To My Jobs

Document Clerk Career Paths

Document Clerk
Data Entry Associate Billing Specialist Specialist
Account Manager
5 Yearsyrs
Office Manager Accounts Payable Clerk Staff Accountant
Accounting Manager
7 Yearsyrs
Security Officer Night Auditor Front Desk Supervisor
Assistant General Manager
5 Yearsyrs
Document Specialist Senior Technical Writer Business Analyst
Assistant Vice President
7 Yearsyrs
Accounts Payable Clerk Billing Specialist
Business Office Manager
8 Yearsyrs
Billing Specialist Specialist Operations Manager
Chief Executive Officer
8 Yearsyrs
Legal Secretary Paralegal
Contracts Manager
9 Yearsyrs
Specialist Operations Manager General Manager
District Manager
7 Yearsyrs
Legal Secretary Bookkeeper Assistant Office Manager
Executive Assistant/Office Manager
6 Yearsyrs
Legal Assistant Specialist Maintenance Technician
Facilities Manager
8 Yearsyrs
Specialist Account Manager Account Executive
Marketing Director
7 Yearsyrs
Paralegal Case Manager Program Manager
Marketing Manager
6 Yearsyrs
Billing Specialist Home Health Aid Unit Secretary
Office Manager
5 Yearsyrs
Paralegal Office Manager Operations Manager
Operations Director
9 Yearsyrs
Data Entry Associate Office Manager
Operations Manager
7 Yearsyrs
Legal Assistant Legal Secretary Office Manager
Practice Manager
9 Yearsyrs
Document Specialist Technical Writer Business Analyst
Program Manager
8 Yearsyrs
Office Manager Operations Manager
Project Manager
8 Yearsyrs
Accounts Payable Clerk Accountant Finance Manager
Sales Manager
5 Yearsyrs
Security Officer Maintenance Technician Production Supervisor
Warehouse Manager
5 Yearsyrs
Show More

Document Clerk Demographics

Gender

Female

71.9%

Male

26.2%

Unknown

1.9%
Ethnicity

White

75.7%

Hispanic or Latino

15.0%

Asian

7.4%

Unknown

1.5%

Black or African American

0.4%
Show More
Languages Spoken

Spanish

65.6%

French

5.2%

Russian

5.2%

Chinese

4.2%

Cantonese

2.1%

German

2.1%

Mandarin

2.1%

Swedish

1.0%

Portuguese

1.0%

Filipino

1.0%

Vietnamese

1.0%

Czech

1.0%

Malay

1.0%

Dari

1.0%

Carrier

1.0%

Hindi

1.0%

Arabic

1.0%

Gujarati

1.0%

Ukrainian

1.0%

Croatian

1.0%
Show More

Document Clerk Education

Schools

University of Phoenix

25.6%

Strayer University

7.2%

Montgomery College

4.8%

Houston Community College

4.8%

Southern New Hampshire University

4.8%

Kaplan University

4.8%

Arizona State University

4.0%

Seattle University

4.0%

University of Washington

4.0%

The Community College of Baltimore County

4.0%

University of North Texas

3.2%

Community College of Philadelphia

3.2%

University of Puerto Rico - Arecibo

3.2%

Kean University

3.2%

The Academy

3.2%

University of Maryland - University College

3.2%

J Sargeant Reynolds Community College

3.2%

University of Puerto Rico - Humacao

3.2%

Webster University

3.2%

California State University - Northridge

3.2%
Show More
Majors

Business

27.5%

Accounting

8.7%

Health Care Administration

7.1%

Legal Support Services

6.3%

Criminal Justice

5.2%

Psychology

5.2%

Management

4.0%

Liberal Arts

3.8%

General Studies

3.7%

Computer Science

3.1%

Law

3.1%

Education

2.8%

Secretarial And Administrative Science

2.8%

Human Resources Management

2.6%

Communication

2.5%

Medical Assisting Services

2.5%

Computer Information Systems

2.5%

English

2.3%

Political Science

2.3%

Information Technology

2.3%
Show More
Degrees

Bachelors

32.8%

Other

29.0%

Associate

16.6%

Certificate

8.5%

Masters

7.7%

Doctorate

2.5%

Diploma

2.3%

License

0.7%
Show More
Job type you want
Full Time
Part Time
Internship
Temporary

Top Skills for A Document Clerk

DataEntryProceduresSortLegalDocumentsTrialPreparationParalegalsTempLoanDocumentsAuditCustomerServiceDocumentationClerkPDFPurchaseOrdersPrepDocumentsDocumentManagementCensusFormsFileRoomClientFilesPaperClipsPhoneCalls

Show More

Top Document Clerk Skills

  1. Data Entry
  2. Procedures
  3. Sort
You can check out examples of real life uses of top skills on resumes here:
  • Provide administrative support to care management team including data entry project tracking, and attaching documents in various Electronic Information Systems.
  • Handle sensitive documents in accordance with established policies and procedures.
  • Provide support for department by retrieving files, sorting, and filing of documents.
  • File and deliver legal documents to courthouses and clients.
  • Researched and edited legal briefs and memos; helped legal assistants and attorneys with litigation trial preparation

Top Document Clerk Employers

Document Clerk Videos

Maxwell's Equations and the Speed of Light | Doc Physics

Office Clerks, General Job Description

Ramapo Court clerk calls the police, because I asked her to do her job.

×