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  • Billing & Revenue Documentation Manager- Remote, USA

    Velocity Vehicle Group 4.2company rating

    Remote document manager job

    Who We Are: Velocity Truck Rental and Leasing is a rapidly growing, employee and customer focused company, servicing the Commercial Truck Rental and Full-Service Lease markets across the U.S. Southwest and Southeast regions and in Canada. With over 3,000 company trucks in our local markets plus the support of NationaLease across the country we have proven to be a premier partner. Velocity Truck Rental and Leasing is part of the Velocity Vehicle Group family, a premium commercial brand medium to heavy truck dealership that offers the full-service experience for our customers, from an outstanding sales organization to highly skilled technicians to service your vehicle, and on demand parts. What's in it for You: Velocity Truck Rental and Leasing is a fast paced and growing organization that is looking for candidates that are ready for a daily challenge and cannot wait to provide superior customer service both internally and externally. VTRL offers fantastic Culture as well as competitive pay, 401K W/Match, Medical, Dental, & Vision benefits. Become a part of our team and immerse yourself in a company that fosters a Great Place to Workâ„¢ culture! What You'll Do: The Customer Billing & Revenue Documentation Manager will serve as the central owner of customer billing for truck rental and leasing operations. This role is responsible for transforming a centralized, region-based billing function into a standardized, accurate, and scalable billing operation. In addition to the creation of invoices, this position is responsible for billing governance, quality control, process design, and continuous improvement. The Customer Billing & Revenue Documentation Manager will act as the subject matter expert for complex billing scenarios, ensure revenue accuracy, and partner cross-functionally with Operations, Sales, Finance, and IT to reduce errors, improve cycle times, and enhance the customer billing experience. This is a hands-on leadership role requiring deep billing expertise, strong analytical skills, and the ability to design and enforce consistent processes across the organization. Job Duties: Billing Revenue & Documentation Integrity Serve as the single point of accountability for all customer billing across all product lines by preparing, reviewing, and processing billing for lease, rental, fuel, maintenance, tolls/citations, excess mileage, and other chargeable services. Ensure billing aligns with contract terms, rate schedules, mileage usage, and service documentation. Own complex and high-risk billing scenarios (custom contracts, multi-location accounts, disputed charges and adjustments). Validate data feeds and system postings; research and correct discrepancies before invoices are released. Manage recurring billing cycles and ensure deadlines are consistently met. Identify and mitigate revenue leakage, billing errors, and systemic root causes Periodically review and modify invoice presentation to ensure maximum clarity Reconciliations & Analysis Reconcile billing activity against operational logs, work orders, mileage reports, and customer agreements. Work closely with Accounting team on revenue recognition, month-end close, and audit support. Customer Support & Issue Resolution Serve as an escalation point for internal teams and customers on complex billing questions. Investigate account disputes and provide detailed billing explanations or supporting documentation. Maintain strong customer relationships through prompt and professional communication. Process Standardization & Centralization Design and implement standardized billing workflows to replace decentralized regional practices. Develop and maintain billing policies, procedures and controls to ensure accuracy, consistency, compliance, and audit readiness. Track and analyze billing accuracy, error rates, re-bills, credits and cycle times Create exception reporting and communicate results to leadership on ongoing basis Define billing calendars, cutoffs, and service-level expectations Lead UAT processes for system upgrades, collaborate with Sales and Credit in new customer onboarding and rate/ contract setup. Establish clear handoffs between Operations, Sales and Biling to reduce rework, delays, and missed billing. Recommend process enhancements to improve efficiency, accuracy, and workflow consistency. Monitor technology trends for ongoing opportunities to increase efficiency while maintaining accuracy Required Skills and Qualifications: 7+ years of experience in billing, revenue operations, or accounts receivable, preferably in transportation, logistics, leasing, or other asset-based industries. Demonstrated experience managing complex, recurring, and usage-based billing models, and multi-location operations. Proficiency with accounting or ERP systems (e.g., SQL-based billing platforms, fleet management systems, SAP, Procede, or similar). Advanced Excel skills - must be able to demonstrate ability to manage large volumes of data accurately and efficiently beyond single-function calculations (e.g., nested formulas, lookup mastery, filter, sort, & unique array functions, text & date logic (left/right/mid, textjoin), error handling, pivot tables, importing from multiple sources, and cleaning messy data. Demonstrated ability to analyze complex data, perform reconciliations, and resolve discrepancies independently. Experience working in high-volume, deadline-driven environments. Required: Bachelor's Degree in Accounting, Business Administration, Finance, or related field. Additional coursework or certifications in billing, accounting, or data analysis is a plus. Compensation: $90,000-$95,000 annual salary depending on skills and experience Benefits Velocity Vehicle Group Offers: Fantastic Culture 401k + match Health, Dental & Vision Insurance + HSA & FSA Employer paid Life Insurance Paid Vacation Days Sick Leave Company perks such as employee discounts, company events and training programs Excellent Training and Career Advancement Opportunities Velocity Vehicle Group is an equal opportunity employer. Velocity Vehicle Group prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
    $90k-95k yearly 15d ago
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  • Documentation Specialist, SLA (Contractor)

    Wireless Generation

    Remote document manager job

    A pioneer in K-12 education since 2000, Amplify is leading the way in next-generation curriculum and assessment. Our core and supplemental programs in ELA, math, and science engage all students in rigorous learning and inspire them to think deeply, creatively, and for themselves. Our formative assessment products help teachers identify the targeted instruction students need to build a strong foundation in early reading and math. All of our programs provide educators with powerful tools that help them understand and respond to the needs of every student. Today, Amplify serves more than 15 million students in all 50 states. For more information, visit amplify.com. Job Description: Amplify is seeking a Documentation Specialist, Spanish Language Arts to support the preparation and submission of K-5 Spanish Language Arts curricular materials for state-level review and approval processes nationwide. In this role, you will be responsible for analyzing Spanish language curriculum materials and creating comprehensive documentation that demonstrates compliance with state standards and instructional criteria. You will work closely with content teams to ensure all submission materials are accurate, professionally formatted, and aligned with state expectations. This role is ideal for someone with strong bilingual skills, excellent attention to detail, and experience working with educational materials in regulatory or compliance contexts. Essential Responsibilities: Review and analyze Spanish Language Arts curriculum materials to extract key information for state submission documentation. Create comprehensive alignment documents demonstrating how Spanish Language Arts materials meet state bilingual education standards and instructional criteria. Write clear, professional narratives in English that explain Spanish curriculum content and instructional approaches for state reviewers. Develop and maintain organized documentation systems using Google Docs and Google Sheets, including advanced features like cross-referencing, deep linking, and automated formatting. Collaborate with curriculum and compliance teams to ensure all submission materials meet specific state requirements and formatting guidelines. Conduct quality assurance reviews of documentation packages to verify accuracy, completeness, and professional presentation. Manage multiple state submission projects simultaneously while meeting strict deadlines and maintaining high-quality standards. Minimum Qualifications: Professional-level Spanish reading proficiency with strong comprehension of academic and instructional content. Excellent English writing skills with demonstrated ability to create clear, professional documentation for state review audiences. Bachelor's degree in Education, Spanish, Communications, or related field, or equivalent professional experience. 2+ years of experience in documentation, compliance, curriculum support, or educational publishing. Advanced proficiency in Google Workspace (Docs, Sheets, Drive) including collaborative editing, linking, formatting, and organizational features. Strong attention to detail and ability to follow precise formatting and content guidelines. Experience managing multiple projects with competing deadlines in a fast-paced environment. Demonstrated ability to work independently while maintaining clear communication with team members. Preferred Qualifications: Familiarity with Amplify Caminos or other K-5 Spanish Language Arts curriculum programs. Experience with state-level curriculum review processes, educational compliance, or regulatory submissions. Background in bilingual education, dual-language programs, or Spanish language instruction. Experience working with educational standards frameworks (TEKS, CCSS, state bilingual education standards). Experience creating professional documentation for external review or audit purposes. Comfort working in digital collaborative environments and learning new platforms as needed. Compensation: The hourly rate range for this role is $40-$45. Amplify is an Equal Opportunity Employer. Amplify makes employment decisions based on qualifications and merit, and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, veteran status, or any other legally protected characteristic or status. Amplify is committed to providing reasonable accommodations for qualified individuals with disabilities, including disabled veterans. If you have a disability and need an accommodation in connection with the application or hiring process, please email hiringaccommodations@amplify.com. . If you are selected for employment, a background check will be required. As required by state and local laws and district policies, you may be required to provide additional documentation, such as proof of vaccination, or submit to enhanced background screening, such as fingerprinting. Amplify is an E-Verify participant.
    $40-45 hourly Auto-Apply 36d ago
  • Product Documentation Specialist

    Billingplatform

    Remote document manager job

    Job DescriptionSalary: Product Documentation Specialist BillingPlatform is an industry-leading, fast-growing SaaS company. Our award-winning, cloud-based revenue lifecycle management platform is leveraged by leading global enterprises to automate and streamline the entire quote-to-cash process. At BillingPlatform, our employees are our most valuable asset, and we believe deeply in a culture of collaboration, accountability, innovation, and transparency. We seek bright, enthusiastic, and creative professionals looking to be part of our incredible team focused on challenging the status quo and driving transformational value to customers. Backed by leading private equity firms FTV Capital and Columbia Capital, we have achieved remarkable industry recognition for growth, including being listed for the fifth consecutive year on Deloittes Technology Fast 500 list of fastest-growing technology companies and ranked on the Inc 5000 list for six years running. Our ability to innovate market-leading solutions has been validated by all major industry analyst firms, including being named a Leader in the first-ever Gartner Magic Quadrant for Recurring Billing Applications, and being recognized as the Leader in Forrester Researchs The Forrester Wave: SaaS Recurring Billing Solutions. To learn more about us, visit billingplatform.com. Description Technical writers plan, create, and maintain educational content as an important part of our B2B SaaS/PaaS product. The content is typically in the form of documentation made available through our knowledge base and online product docs, but may also take the form of UI text, illustrations, sample product configurations, videos, or other educational material. Regardless of the medium, technical writers are expected to explain complex topics in a way that helps users to understand the product and, most importantly, helps them to achieve their business goals and tasks with the product. We are looking for someone with strong domain knowledge in billing, A/R management, or technical accounting. Responsibilities Design, write, and maintain product documentation related to the BillingPlatform SaaS application for customers and internal stakeholders Produce, edit, and curate instructive (how-to) content that will help customers to better understand the platform and to accomplish complex tasks with it Proofread documents written by others Validate your documentation by using it to achieve tasks in the software Collaborate with fellow technical writers, product managers, engineers, designers, implementation engineers, customer success staff, and other internal stakeholders in order to learn product functionality and ensure that documentation accurately and completely communicates to our customers how and why to use the product. Audit existing docs for accuracy vs. actual product functionality and make updates as necessary Qualifications Degree or professional certification in accounting, finance, or a related field Must have 2-5 years of experience in billing, A/R management, or technical accounting Fluent English speaker, reading, and writing. Strong writing and organizational skills, and the ability to clearly communicate complex technical information to readers in a helpful and informative manner Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams in a software company Self-motivated problem solver capable of working independently to complete tasks on schedule, reaching out for help when necessary Knowledge of agile development methodologies and experience working with engineering teams to deliver software documentation on time within that process is a plus, as is experience with common tool sets related to technical writing. Benefits Be part of one of the fastest-growing companies in the United States Receive competitive compensation that includes a robust benefits packagemedical, dental, vision, LTD, HSA, FSA, free virtual mental health counseling, and many perks related to health and wellness provided by our medical carriers Medical insurance coverage is effective on the first day of employment 401(k) match that is 100% immediately vested Discretionary and charitable time off program Home office setup allowance, if fully remote The base salary range for this position is $75,000 - $85,000 plus bonus per year, depending on job-related knowledge, skills, experience, and market location. Salary information is provided in accordance with U.S. pay transparency laws. BillingPlatform provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.
    $75k-85k yearly 22d ago
  • Clinical Document Management Specialist

    Immunitybio

    Remote document manager job

    ImmunityBio, Inc. (NASDAQ: IBRX) is a commercial-stage biotechnology company developing cell and immunotherapy products that are designed to help strengthen each patient's natural immune system, potentially enabling it to outsmart the disease and eliminate cancerous or infected cells. We envision a day when we no longer fear cancer, but can conquer it, thanks to the biological wonder that is the human immune system. Our scientists are working to develop novel therapies that harness that inherent power by amplifying both branches of the immune system, attacking cancerous or infected cells today while building immunological memory for tomorrow. The goal: to reprogram the patient's immune system and treat the host rather than just the disease. Why ImmunityBio? • ImmunityBio is developing cutting-edge technology with the goal to transform the lives of patients with cancer and develop next-generation therapies and vaccines that complement, harness and amplify the immune system to defeat cancers and infectious diseases. • Opportunity to join a publicly traded biopharmaceutical company with headquarters in Southern California. • Work with a collaborative team with the ability to work across different areas of the company. • Ability to join a growing company with professional development opportunities. Position Summary The Clinical Document Management Specialist supports clinical trials by processing both paper and electronic essential study documents against pre-specified quality criteria to include filing, routing, and coordination of documents to ensure compliance with applicable Standard Operating Procedures (SOPs) and regulatory guidelines. Essential Functions Provides operational and administrative guidance for the study TMF/eTMF by assisting with the setup, organization, maintenance, and close-out of study specific TMF/eTMF. Maintains and updates of Company's standard TMF Plan and TMF index, including indexing, tracking, and filing of paper and electronic clinical trial documents. Maintains the study TMF filing records system. Collaborates with the Clinical Study teams to guide proper submission and/or filing of clinical study related documents for completion of required tasks to meet departmental and project goals. Performs and oversees a review of documents filed in the TMF/eTMF as outlined by SOPs, company processes, procedures, and work instructions. Oversight in preparing, handling, distributing, filing and archiving of clinical documentation and reports per standard procedures. Collaborates in the review and improvement of SOPs and Departmental Policies and Procedures as it relates to TMF maintenance and archiving. Performs the regularly scheduled QC of the overall TMF/eTMF per the TMF Plan by monitoring completeness and quality of the TMF. Maintains internal audits and Regulatory Agency inspections by retrieving documents and providing reports. Performs ad-hoc and cross-functional duties and/or projects as assigned to support business needs and provide developmental opportunities. Education & Experience Bachelor's degree with 1+ years of clinical operations experience in pharma, biotech or CRO required; or High School diploma with 4+ years of clinical operations experience in pharma, biotech or CRO required Trial Master File experience preferred Knowledge, Skills, & Abilities Demonstrated knowledge of ICH and GCP guidelines Demonstrated knowledge of clinical trial documents is preferred Proficiency in MS Word, Excel, PowerPoint, Outlook Must be independent, flexible, and work well in a team environment, but also be self-directed and adapt to changing priorities and complete tasks under tight deadlines. Understand job-specific systems and processes as defined by Company SOPs and adhere to requirements listed in those documents. If any procedure or process requirements are unclear or ambiguous, it is the responsibility of the employee to notify his/her supervisor or manager Solid communication skills and strong customer focus with the ability to interact in a cross functional organization Maintain corporate confidentiality at all times Dependability and timeliness Requires Critical Thinking skills, ability to lead co-workers, strong attention to detail, document organization skills, establishing priorities, scheduling, and meeting deadlines Working Environment / Physical Environment This position works on-site in El Segundo, CA or Remote Regular work schedule is Monday - Friday, within standard business hours. Flexibility is available with manager approval. Requires being at a computer for several hours at a time On-call during audits This position is eligible for a discretionary bonus and equity award. The hourly base pay range for this position is below. The specific rate will depend on the successful candidate's qualifications, prior experience as well as geographic location. National Market (all markets unless identified as Premium) $33.00 (entry-level qualifications) to $36.30 (highly experienced) hourly Premium Market (Premium markets include Los Angeles, San Diego, San Francisco, New York City, Chicago, & Boston) $38.00 (entry-level qualifications) to $41.80 (highly experienced) hourly The application window is anticipated to close on 60 days from when it is posted or sooner if the position is filled or closed. ImmunityBio employees are as valuable as the people we serve. We have built a resource of robust benefit offerings to best support the total wellbeing of our team members and their families. Our competitive total rewards benefits package, for eligible employees, include: Medical, Dental and Vision Plan Options • Health and Financial Wellness Programs • Employer Assistance Program (EAP) • Company Paid and Voluntary Life/AD&D, Short-Term and Long-Term Disability • Healthcare and Dependent Care Flexible Spending Accounts • 401(k) Retirement Plan with Company Match • 529 Education Savings Program • Voluntary Legal Services, Identity Theft Protection, Pet Insurance and Employee Discounts, Rewards and Perks • Paid Time Off (PTO) includes: 11 Holidays • Exempt Employees are eligible for Unlimited PTO • Non-Exempt Employees are eligible for 10 Vacation Days, 56 Hours of Health Pay, 2 Personal Days and 1 Cultural Day • We are committed to providing you with the tools and resources you need to optimize your Health and Wellness. At ImmunityBio, we are an equal opportunity employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.
    $59k-84k yearly est. Auto-Apply 7d ago
  • Engineering Document Controls Manager

    Circ 4.0company rating

    Remote document manager job

    Circ's flexible technology is powering the clean closet and helping the fashion industry make monumental strides toward a truly circular eco-economy. We've pioneered a technology that can recycle polycotton - what the majority of our clothes are made of - into reusable fibers. In essence: our process takes textile waste and turns it into materials that your most beloved fashion labels can use for tomorrow's clothes. Circ is a registered B Corp Company, named one of Fast Company's Most Innovative Companies and a finalist in the Earthshot Prize. We're unafraid to tackle the hardest challenges and we set ambitious goals that ensure our hard work will make the maximum impact. Overview Circ is seeking a diligent and efficient seasoned Engineering Document Controls Manager to support our project team. The candidate will be responsible for performing project documentation, organizing design meetings with internal and external stakeholders, maintaining project documents, performing administrative tasks, and conducting research to assist in the successful completion of our projects. The ideal candidate is highly organized, able to manage multiple priorities simultaneously, and has a keen eye for detail. This individual will oversee the proper filing and tracking of engineering activities and ensure all documentation complies with established quality management processes and standards. Ideal candidate location: France Alternative candidate locations: Belgium, Amsterdam, or London. Requirement: Excellent verbal and written communication skills in English. Nice to Have: Strong verbal and written communication skills in French. Key Responsibilities Set up and maintain the Project Document Control System (EDMS) supplied by the EPC Contractor, including live archives and storage of project information and documentation. Monitor the EPC Contractor's Schedule Monitoring System. Ensure all company documentation is properly filed (both hard copy and electronic), with up-to-date tracking logs. Assist the project team in searching and retrieving documents/information in the systems. Manage SharePoint/Teams folder structure and ensure adherence to requirements. Provide management tools such as Status Reports, Input Audit Reports, and other monitoring reports as required by the Project Director, Construction Manager, and QA/QC Manager. Audit site document control processes and folder structures. Manage and update the SPV Database and EPC Database. Monitor project progress and communicate updates to stakeholders. Maintain a comprehensive and accurate project files. Coordinate with project team members to ensure tasks are completed on schedule. Recommend process and productivity improvements. Administration Provide administrative support throughout bid development, submission, financial close, construction, and operations. Coordinate EPC and O&M interactions during the contract negotiation period. Collaborate with Head of Procurement and Technical Teams to support main equipment supplier activities. Project Trackers & Reporting Manage the Project Deliverables List and EDMS, including: Updating records. Following up with responsible personnel. Tracking timelines and deliverables. Qualifications Minimum of 5 years of experience in the Energy or Construction industry as a Document Controller. Proven experience with Electronic Document Management System (EDMS). Knowledge of document control processes, project documentation systems, and vendor interface management. Understanding of engineering documents and project approval processes. Experience with various filing systems. Strong communication and interpersonal skills. Proficiency with MS Office (Word, Excel, Outlook), Microsoft Teams, and SharePoint. Strong attention to detail and ability to work independently. Willingness to travel as needed. Highly organized, self-motivated, and able to manage multiple projects and priorities effectively. Excellent verbal and written communication skills in English (must-have). Strong verbal and written communication skills in French (nice-to-have). Experience with cloud technologies and proficiency in Microsoft tools preferred. Diversity, Equity, and Inclusion at Circ We believe an equitable and inclusive work environment and a diverse, empowered team are key to achieving our mission. We're looking for candidates who can expand our culture and challenge business as usual. We strive to foster an environment where all team members can bring their whole selves to work, by their own definition, and we strive to provide all candidates with an equitable and accessible recruitment process. We provide equal employment opportunities to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity or expression, veteran status, or genetics. In addition to federal law requirements, we comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. If we can offer accommodations for you in the recruitment process, or if you have feedback on how to make our recruiting more equitable or accessible, please let us know!
    $53k-88k yearly est. Auto-Apply 60d+ ago
  • Plan Document Specialist

    Ascensus 4.3company rating

    Remote document manager job

    FuturePlan is the nation's largest third-party administrator (TPA) of retirement plans, partnering with advisors in all 50 states. FuturePlan delivers the best of both worlds: high-touch personalized service from local TPAs backed by the strength and security of a large national firm, Ascensus. Our roots go back decades, with nearly 30 outstanding legacy firms now joined together to deliver unmatched levels of service, innovation and expertise to a fast-growing client base from coast to coast. The FuturePlan team includes more than 500 credentialed plan professionals, 60 actuaries, and one of the industry's largest in-house ERISA teams. Learn more at FuturePlan.com. Section 1: Position Summary Responsible for the following tasks related to basic to medium complexity retirement plans: Draft plan document including new plan documents and plan restatements Draft plan amendments Prepare/update Summary of Plan Description and other related documents Prepare IRS submissions Prepare plan termination documents and submissions Prepare annual notices Perform technical research to answer compliance questions or resolve compliance issues Work with Relationship Consultant to ensure signed documents are accurate and received timely Complete assigned projects timely, accurately and in a cost effectively manner Proactively participate in process improvement and innovation of current systems Ensure client plan document files and records are organized and up to date Commitment to ongoing pension education along with staying current with regulations and law changes Enter consulting time in timekeeping system daily Update workflow system daily Perform Special projects Other duties as assigned Section 3: Experience, Skills, Knowledge Requirements SKILLS NEEDED Excellent verbal and written communication skills, including the ability to communicate technical ideas Must possess strong organizational skills Must have knowledge of a variety of computer software applications in word processing, spreadsheets and database software Self-starter who will take responsibility for completing tasks in a timely fashion Work requires continual attention to detail in reviewing materials, managing multiple projects, establishing priorities and meeting deadlines Dependable with excellent follow through on commitments and responsibilities Conceptual and analytical Ability to work in a team environment and also work independently as appropriate Ability to work in fast paced, ever changing office environment Must be willing to maintain a flexible work schedule and work overtime as needed EXPERIENCE NEEDED A minimum of 2 years of retirement plan administration experience or equivalent preferred TRAVEL REQUIREMENTS None PHYSICAL DEMANDS Must be able to sit for long periods (at least 8 hours per day). Must be able to work on a computer at least 8 hours per day (includes looking at a monitor, and typing using a keyboard and mouse). EDUCATION/TRAINING NEEDED B.A. or B.S. degree preferred ASPPA designation or actuarial exams preferred We are proud to be an equal opportunity employer. Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate ****************** ****************** email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website.
    $35k-56k yearly est. Auto-Apply 4d ago
  • Document Specialist

    Valsoft Corporation

    Remote document manager job

    About Valsoft Valsoft Corporation acquires and develops vertical market software companies through a buy-and-hold strategy. Unlike traditional private equity, we don't flip companies-we operate them for the long term. Our decentralized model allows each business to maintain its entrepreneurial spirit while benefiting from shared expertise, technology, and best practices across our portfolio. About Fluent Software Group Fluent Software Group is one of Valsoft Corporation's operating groups, a global leader in acquiring and operating vertical market software companies. Fluent focuses on businesses serving specialized industries, where focus and expertise matter most. We provide a permanent home for founders and their teams, ensuring their companies continue to thrive while gaining access to resources, technology, and operational playbooks that accelerate sustainable growth. About the Role WeSuite (a Valsoft/Fluent Software company) is seeking a full-time Document Engineer to join the team based in White Plains, NY. In this role, you will create, program, test, and deploy client proposal, contract, and custom documents within WeSuite's software platform. You will work closely with clients throughout deployment and post-deployment phases to confirm scopes of work, provide guidance, configure documents, resolve issues, and ensure successful adoption. You will collaborate cross-functionally with Project Management, Support, QA, Development, and Client Deployment teams while becoming an expert in WeSuite's tools, systems, and document automation capabilities. Key ResponsibilitiesDocument Creation & Programming Use WeSuite's Document Editor to build and program client proposal and contract documents. Develop custom documents (proposals, contracts, reports) for use within WeSuite software. Program automation using SQL, C#, and HTML to support data integration and formula logic. Client Interaction & Project Delivery Work directly with clients during deployment to confirm scope, provide guidance, answer questions, and offer best-fit software solutions. Load, test, and validate documents with clients; manage projects through to client approval. Conduct remote working sessions via connected sessions, phone, and email. Coordinate and lead project meetings, documenting follow-up items, next steps, and completion milestones. Troubleshooting & Support Troubleshoot and resolve client-reported issues related to documents and reports. Analyze bugs, identify root causes, and resolve issues or document them for the development team. Support Deployment and Support teams as needed to resolve escalated client issues. Documentation & Knowledge Sharing Use Monday.com and other internal tools to track, document, and monitor project progress. Write articles and documentation for the WeSuite Knowledge Base to help clients understand document features and best practices. Collaboration & Cross-Functional Work Collaborate with Account Executives, Clients, Project Management, Support, QA, and Development teams daily. Build strong relationships with clients and internal teams to ensure a smooth document deployment experience. Become a subject-matter expert in WeSuite software configuration and document capabilities. Who You Are A technical problem solver who enjoys working directly with clients to translate business requirements into automated documents. Someone who can manage projects, communicate clearly, and build strong relationships. Detail-oriented, organized, and comfortable working across multiple teams and tasks simultaneously. A strong communicator who thrives in a collaborative, client-focused environment. Qualifications 3+ years of enterprise software application support. Experience with: SQL Server & database management Writing SQL queries Crystal Reports for document creation/programming C# and HTML Microsoft Windows environment Monday.com, Zendesk, Excel, Word Strong technical troubleshooting and problem-resolution skills. Excellent verbal and written communication skills. Project management and project leadership experience. Experience working directly with clients at all levels. Nice-to-Haves Experience in document automation or proposal/contract configuration. Familiarity with vertical market software or SaaS deployment environments. Previous experience in software QA or technical writing. What's In It For You High Autonomy, High Impact: Take ownership of document configuration projects and work hands-on with clients shaping their use of WeSuite software. Career Growth: Gain exposure to enterprise software, client implementation, technical troubleshooting, and cross-functional collaboration. Culture of Learning: Become an expert in WeSuite's document tools and contribute to the Knowledge Base. Collaborative, Entrepreneurial Environment: Work closely with Product, Development, QA, Support, and Deployment teams. Comprehensive Benefits & Perks: Health, dental, and vision coverage, paid time off, and more. Employee Events & Team-Building: Regular opportunities to connect and collaborate across the organization. Join us and help clients unlock the full power of WeSuite's document automation platform. You'll make a meaningful impact from Day 1. #WeSuite
    $36k-62k yearly est. Auto-Apply 60d+ ago
  • Document Specialist

    Valsoft

    Remote document manager job

    Valsoft Corporation acquires and develops vertical market software companies through a buy-and-hold strategy. Unlike traditional private equity, we don't flip companies-we operate them for the long term. Our decentralized model allows each business to maintain its entrepreneurial spirit while benefiting from shared expertise, technology, and best practices across our portfolio. About Fluent Software Group Fluent Software Group is one of Valsoft Corporation's operating groups, a global leader in acquiring and operating vertical market software companies. Fluent focuses on businesses serving specialized industries, where focus and expertise matter most. We provide a permanent home for founders and their teams, ensuring their companies continue to thrive while gaining access to resources, technology, and operational playbooks that accelerate sustainable growth. About the Role WeSuite (a Valsoft/Fluent Software company) is seeking a full-time Document Engineer to join the team based in White Plains, NY. In this role, you will create, program, test, and deploy client proposal, contract, and custom documents within WeSuite's software platform. You will work closely with clients throughout deployment and post-deployment phases to confirm scopes of work, provide guidance, configure documents, resolve issues, and ensure successful adoption. You will collaborate cross-functionally with Project Management, Support, QA, Development, and Client Deployment teams while becoming an expert in WeSuite's tools, systems, and document automation capabilities. Key Responsibilities Document Creation & Programming * Use WeSuite's Document Editor to build and program client proposal and contract documents. * Develop custom documents (proposals, contracts, reports) for use within WeSuite software. * Program automation using SQL, C#, and HTML to support data integration and formula logic. Client Interaction & Project Delivery * Work directly with clients during deployment to confirm scope, provide guidance, answer questions, and offer best-fit software solutions. * Load, test, and validate documents with clients; manage projects through to client approval. * Conduct remote working sessions via connected sessions, phone, and email. * Coordinate and lead project meetings, documenting follow-up items, next steps, and completion milestones. Troubleshooting & Support * Troubleshoot and resolve client-reported issues related to documents and reports. * Analyze bugs, identify root causes, and resolve issues or document them for the development team. * Support Deployment and Support teams as needed to resolve escalated client issues. Documentation & Knowledge Sharing * Use Monday.com and other internal tools to track, document, and monitor project progress. * Write articles and documentation for the WeSuite Knowledge Base to help clients understand document features and best practices. Collaboration & Cross-Functional Work * Collaborate with Account Executives, Clients, Project Management, Support, QA, and Development teams daily. * Build strong relationships with clients and internal teams to ensure a smooth document deployment experience. * Become a subject-matter expert in WeSuite software configuration and document capabilities. Who You Are * A technical problem solver who enjoys working directly with clients to translate business requirements into automated documents. * Someone who can manage projects, communicate clearly, and build strong relationships. * Detail-oriented, organized, and comfortable working across multiple teams and tasks simultaneously. * A strong communicator who thrives in a collaborative, client-focused environment. Qualifications * 3+ years of enterprise software application support. * Experience with: * SQL Server & database management * Writing SQL queries * Crystal Reports for document creation/programming * C# and HTML * Microsoft Windows environment * Monday.com, Zendesk, Excel, Word * Strong technical troubleshooting and problem-resolution skills. * Excellent verbal and written communication skills. * Project management and project leadership experience. * Experience working directly with clients at all levels. Nice-to-Haves * Experience in document automation or proposal/contract configuration. * Familiarity with vertical market software or SaaS deployment environments. * Previous experience in software QA or technical writing. What's In It For You * High Autonomy, High Impact: Take ownership of document configuration projects and work hands-on with clients shaping their use of WeSuite software. * Career Growth: Gain exposure to enterprise software, client implementation, technical troubleshooting, and cross-functional collaboration. * Culture of Learning: Become an expert in WeSuite's document tools and contribute to the Knowledge Base. * Collaborative, Entrepreneurial Environment: Work closely with Product, Development, QA, Support, and Deployment teams. * Comprehensive Benefits & Perks: Health, dental, and vision coverage, paid time off, and more. * Employee Events & Team-Building: Regular opportunities to connect and collaborate across the organization. Join us and help clients unlock the full power of WeSuite's document automation platform. You'll make a meaningful impact from Day 1. #WeSuite
    $36k-62k yearly est. 60d+ ago
  • Health Team Documentation Specialist

    JB Software and Consulting

    Remote document manager job

    SHORT TERM ASSIGNMENT WITH OPPORTUNITY TO BE EXTENDED BUT CANNOT BE GUARANTEED Currently Work at Home; however local candidate to Louisville is preferred. Candidate may be required to travel into Louisville office on occasion Schedule: Monday-Friday; 8am-5pm. Candidate will be working with teams of potentially 5-10 team members *Video interviews will be conducted with selected candidates As a Health Team Documentation Specialist, you would perform the following tasks: • Create process documentation/workflows, knowledge articles and self-service guidance • Collect and document of business requirements for project and process improvement • Facilitate process workflow modeling in order to collaborate on process improvements, automation capabilities and clearly defined end-to-end use cases • Creates and maintains technical writing standards. • Writes, modifies/changes controlled documents. • Writes, reviews, and maintains department standard operating procedures. • Edit, standardize, or make changes to materials prepared by other writers or personnel. • Develop and maintain a wide range of documentation with a focus on internal help guides and support systems • Create Visio flow diagrams • Create workflows • Assist with other duties as needed Requirements: • BS/BA or equivalent work experience • 3+ years of Healthcare writing experience with processes/policies/procedures • Experience mapping processes using Visio or similar tools • Microsoft Office/Suite proficient (Excel, PowerPoint, Word, Visio, etc.) • Project management experience Knowledge of or experience documenting APIs, frameworks, libraries, tools, systems, and workflows in domains such as web, mobile, distributed systems, data science, machine learning, and devops Additional Information All your information will be kept confidential according to EEO guidelines.
    $31k-52k yearly est. 60d+ ago
  • Mortgage Document Preparation Specialist

    512Financial

    Remote document manager job

    Join our client's team as a Mortgage Document Preparation Specialist! Are you detail-oriented and thrive in a fast-paced environment where accuracy is key and have experience with Texas loans? Our client is seeking a Mortgage Document Preparation Specialist to join their remote team and play a critical role in mortgage document operations. If you have experience preparing mortgage documents in a mortgage law firm environment with Power of Attorney, LLCs, and Trusts, and Texas loans we want to speak with you!About the Company: Our client provides mortgage lenders with confidence through the timely, accurate, and compliant preparation of closing documents. With nearly half a century of experience and over 5 million residential loan transactions completed, they are recognized for their dedication to serving residential mortgage lenders. What We're Looking For: We are seeking a skilled Mortgage Document Preparation Specialist with experience preparing documents in a mortgage law firm environment, working with Power of Attorney, LLCs, and Trusts to ensure the precise and timely preparation of mortgage documents across a variety of loan types. From VA and FHA to Conventional and Texas-specific loans, you'll be the go-to expert for documentation accuracy. This position is fully remote. What You'll Do: Review, prepare, and audit mortgage loan closing documents with precision, ensuring compliance with Texas mortgage laws. Provide expert guidance to clients and team members on loan documents and closing instructions. Manage and navigate multiple loan types, including VA, FHA, Conventional, Manufactured Housing, and more. Stay current on industry regulations and compliance standards to maintain high-quality document preparation. What You Bring: Exceptional attention to detail and commitment to accuracy. Experience in mortgage document preparation or a related field, with knowledge of Texas mortgage laws. Previous experience in a mortgage law firm environment. Experience with Power of Attorney, LLCs and Trusts is required. Familiarity with multiple Loan Operating Systems; IDS experience preferred. Proficiency in Microsoft O365 (Outlook, Word, Excel) for seamless document management. Experience reviewing title commitments and surveys. TRID experience. Construction experience is a plus, demonstrating versatility across regulatory requirements. Why You'll Love Working for Our Client: A collaborative, supportive team environment where your contributions and ideas are valued. Opportunities for career growth and advancement in a thriving industry. Competitive benefits including PTO, medical, dental, vision, 401k, and more. Want to learn more about 512Financial? Check out our Recruitment and Talent Acquisition Page or reach out to us directly - we'd love to connect. Want to learn more about 512Financial? Check out our Recruitment and Talent Acquisition Page! If you have any questions, please reach out to us here: *********************************
    $29k-52k yearly est. Auto-Apply 15d ago
  • Document Management Specialist II (In-Office)

    Loancare 3.9company rating

    Remote document manager job

    Responsible for maintaining the flow of Ginnie Mae original documents to and from the document custodian; to clear exception items and double loan issues for Ginnie Mae loans; to track and order original documents for servicing of loans, as needed. The position also maintains, orders and tracks records/documents for the company. Order, track, distribute, prep, scan, index all files related to servicing (custodial, collateral, servicing, default, any/all miscellaneous documents). Communicate and coordinate with external and internal resources to complete pool certifications within required timeframe. Responsibilities Complete all research necessary to clear exceptions for Ginnie Mae pool certifications and re-certifications Maintain monthly exceptions reports Coordinate Ginnie Mae custodian transfers Coordinate with custodians, title companies and attorneys as needed to retrieve documents to clear pool exceptions Complete all research necessary to close tasks for default, foreclosure, and loss mitigation Process orders and coordinate shipment of files to and from client, custodian and attorney Research various county website for missing documentation Track and distribute custodial documents as required Prep and scan custodial documents as required Upload scanned images to FileOnQ as required Process daily file requests for servicing of loans as needed Process orders and coordinate shipment of files to and from storage facility Prep and scan files or miscellaneous documents related to the servicing of loans Retrieve archived data CDs upon requested Prepare modification documents as requested Provide weekly updates to team management Responsible for attending meetings internally and externally Coordinate outgoing document transfers Retrieve documents for client and custodian audits All other duties as assigned Qualifications High School Diploma or equivalent required A minimum two to three years' experience in banking, real estate and/or mortgage servicing industry; similar clerical roles may be acceptable Excellent communication skills, both oral and written; ability to work independently; strong analytical, problem solving, research, interpretive and decision making skills; detail oriented; strong leadership, organizational and planning skills; ability to handle multiple priorities and meet deadlines; able to work in a fast-paced environment Prefer knowledge of servicing systems (i.e. LPS), aware of various loan documents Typing, Microsoft Word, Excel, 10-key calculator; knowledge of office equipment Knowledge of Ginnie Mae, Fannie Mae and Freddie Mac document retention guidelines Total Rewards LoanCare's Total Rewards Package offers a comprehensive blend of health and welfare, financial, lifestyle and learning benefits to support employee well-being and engagement. Highlights include: Health & Welfare Coverage: Optional medical, dental, vision, life, and disability insurance Time Off: Paid holidays, vacation, and sick leave Retirement & Investment: Matching 401(k) plan and employee stock purchase plan Wellness Programs: Access to mental health resources, including free Calm memberships, and initiatives that promote physical and emotional well-being Employee Recognition: Programs that celebrate achievements and milestones Lifestyle & Learning Perks: Enjoy discounts on gym memberships, pet insurance, and employee purchasing programs, plus access to a tuition reimbursement program that supports your continued education and professional growth. Compensation Range: $16.54 - $24.71 hourly. Actual compensation may vary within the range provided, depending on a number of factors, including qualifications, skills and experience. Build Your Future with LoanCare At LoanCare, we don't just service mortgage loans-we serve people. As a leading full-service mortgage loan subservicer, we deliver excellence to banks, credit unions, independent mortgage companies, investors, and the homeowners they support. Backed by the strength and stability of Fidelity National Financial (NYSE: FNF), a Fortune 500 company, we offer a career foundation built on integrity, innovation, and collaboration. Here, you'll find: A culture that helps you thrive, with resources and support to fuel your growth Flexibility to work remotely, while staying connected through virtual engagement Opportunities to make a real impact in an industry that touches millions of lives If you're ready to grow your career in a place that values your contributions and empowers your success, we invite you to join our team. About Remote Employment We provide the necessary equipment; all you need is a quiet, private place in your home and a high-speed internet connection with a minimum network download speed of 25 megabits per second (MBPS) and a minimum network upload speed of 10 MBPS. Work Conditions Able to attend work and be productive during normal business hours and to work early, late or weekend hours as needed for successful job performance. Overtime required as necessary. Physical Demands Sitting up to 90% of the time Walking and standing up to 10% of the time Occasional lifting, stooping, kneeling, crouching, and reaching Equal Employment Opportunity LoanCare, its affiliates and subsidiaries, is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression (including transgender status), genetic information or any other characteristic protected by applicable law.
    $16.5-24.7 hourly Auto-Apply 39d ago
  • Retail Document Specialist II

    Carrington Mortgage 4.5company rating

    Remote document manager job

    Come join our amazing team and work remote from home! The Retail Document Specialist II is responsible for drawing documents for FHA/VA/USDA and conventional loan products using various document companies and systems for both wet and dry states. Perform all duties in accordance with the company's policies and procedures, all US state and federal laws and regulations, wherein the company operates. WHAT YOU'LL DO: Reviews/prepares closing documents for compliance with RESPA/GFE regulations and company policies and procedures. Reviews title policy, appraisal and escrow instructions for correct property address, vesting and legal description Verifies lock and approval information for all loan programs and investors Identifies and resolves discrepancies between the file documents and loan origination system Draws and prepares all loan documents and ensures completeness of file Performs High Cost Test per guidelines. Correspond with title/escrow companies, and internal office staff Maintains highly confidential information concerning loan applicants Assists Operations staff with general support as necessary. Performs other duties as assigned. WHAT YOU'LL NEED: Ability to accurately draw loan documents for Conventional, FHA ,VA and USDA loan programs for wet and dry states Ability to work accurately and efficiently in a fast paced environment Knowledge of and ability to effectively apply current RESPA/GFE regulations Strong organizational skills and ability to work on several tasks simultaneously Strong customer service skills Knowledge of office machines such as computer, copiers, scanners Knowledge of Microsoft suite of products (word, excel, etc.) High School diploma or its equivalent required Previous experience drawing loan documents for Conventional, FHA VA and USDA loan programs for wet and dry states required Automated underwriting system experience preferred Experience working in a paperless environment preferred Our Company: Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: *************************** What We Offer: Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed. Access to several fitness, restaurant, retail (and more!) discounts through our employee portal. Customized training programs to help you advance your career. Employee referral bonuses so you'll get paid to help Carrington and Vylla grow. Educational Reimbursement. Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org. Notice to all applicants: Carrington does not do interviews or make offers via text or chat.
    $36k-47k yearly est. Auto-Apply 60d+ ago
  • Quality Documentation Specialist II

    Actalent

    Document manager job in Columbus, OH

    We are looking to add a Quality Specialist II with a large Gene Therapy company in the area! This team serves as the first line of defense for whenever there's any issues in the suite/lab and some guidance might be needed. This role handles all quality documentation and concerns before determining if an issue might need to be escalated to the Investigations team. This role does not perform any laboratory testing, and focuses more on the documentation side of things. An ideal candidate will have a Bachelors in a science and at least 2-3+ years of experience working in a heavily regulated quality laboratory or documentation environment. Experience can come from GMP, GLP, FDA, or other similarly regulated environments where you had to follow Good Documentation Practices (typically anything in food or pharma would qualify). This is a 1st shift opportunity. Description: This is the largest part of the quality team and provides the first line of defense whenever any issues pop up in the laboratory. This role may involve going into the cleanroom about twice a week, but does not perform any laboratory testing. Job duties will primarily include: * Reviewing any discrepancies to see if they can be remedied, or if they need to be escalated. * Review batch records. * Oversee and assist with any guidance needed in the cleanroom. * Perform various quality documentation. * Review quality documentation to ensure it meets necessary regulations and guidelines. Qualifications: * Must have a Bachelors Degree (preferably in a scientific field) * Must have at least 2-3+ years of experience working in the quality department in a heavily regulated environment (GMP preferred, but would also consider GLP, FDA, or other similarly regulated environments). Must have strong documentation experience. INTERESTED CANDIDATES CAN SEND UPDATED RESUMES TO MAMCDONOUGH @ACTALENTSERVICES .COM OR TEXT MARISA AT ************** TO SET UP A PHONE INTERVIEW! Job Type & Location This is a Contract to Hire position based out of Columbus, OH. Pay and Benefits The pay range for this position is $28.00 - $28.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Columbus,OH. Application Deadline This position is anticipated to close on Feb 7, 2026. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.
    $28-28 hourly 1d ago
  • Specialist, Workforce Management

    Navitus Health Solutions 4.7company rating

    Remote document manager job

    Company Navitus About Us Navitus - Putting People First in Pharmacy - Navitus was founded as an alternative to traditional pharmacy benefit manager (PBM) models. We are committed to removing cost from the drug supply chain to make medications more affordable for the people who need them. At Navitus, our team members work in an environment that celebrates diversity, fosters creativity and encourages growth. We welcome new ideas and share a passion for excellent service to our customers and each other._____________________________________________________________________________________________________________________________________________________________________________________________________________. Current associates must use SSO login option at ************************************ to be considered for internal opportunities. Pay Range USD $24.00 - USD $28.56 /Hr. STAR Bonus % (At Risk Maximum) 0.00 - Ineligible Work Schedule Description (e.g. M-F 8am to 5pm) Available Monday - Friday 8am-7pm CT Remote Work Notification ATTENTION: Navitus is unable to offer remote work to residents of Alaska, Hawaii, Maine, Mississippi, New Hampshire, New Mexico, North Dakota, Rhode Island, South Carolina, South Dakota, West Virginia, and Wyoming. Overview Due to growth, we are adding a Specialist, Workforce Management to our team! The Specialist, Workforce Management. is responsible for supporting workforce management setup, scheduling, analysis, forecasting, etc. to ensure internal and external service levels commitments are achieved. The WFM Specialist performs basic troubleshooting with the workforce management systems including input and output systems and escalates as necessary. This individual will review available data or requests new reports to make recommendations on staffing to consistently meet service levels and run and requests enhancements to analytic reports on a regular and ad-hoc basis that assist in identifying areas of performance improvement, providing recommendations for efficiencies, and projecting staffing for future volume. Is this you? Find out more below! Responsibilities How do I make an impact on my team? Run and review volume forecasts, shrinkage analysis reports, headcount requirements, new hire/modified shift requirements, and average handle time analysis to ensure accurate scheduling Conduct and document routine data validation of WFM systems and reports Measures accuracy of those forecasts on both short term and long-term basis. Meet established forecast accuracy goals Schedules activities around forecasted contact patterns and ensures activities are current in the WFM system. Notifies affected parties when off-line activities need to be rescheduled Adjusts call routing as directed when unusual call patterns exist in order to ensure service levels are met; manages multiple queues and skill groups Identify need for departmental reports for individual and unit performance metrics and submit requests for enhancements; see through to production Shadows staff to determine opportunities for reducing handle time and/or improving first call resolution Documents and assembles requirements to generate reports, charts, scorecards, dashboards, forecasts for business use Responsible for development of training materials and documentation of policies and procedures Other duties as assigned Qualifications What our team expects from you? A minimum of a high school diploma or equivalent required, associate degree in the field of mathematics, statistics, or related field preferred A minimum of four years' experience required working in a contact center environment coupled with a minimum of one year workforce management experience forecasting, scheduling, and utilizing WFM tools Experience writing reporting requirements, testing, and implementing these reports desired Participate in, adhere to, and support compliance program objectives The ability to consistently interact cooperatively and respectfully with other employees What can you expect from Navitus? Top of the industry benefits for Health, Dental, and Vision insurance 20 days paid time off 4 weeks paid parental leave 9 paid holidays 401K company match of up to 5% - No vesting requirement Adoption Assistance Program Flexible Spending Account Educational Assistance Plan and Professional Membership assistance Referral Bonus Program - up to $750! #LI-Remote Location : Address Remote Location : Country US
    $24-28.6 hourly Auto-Apply 4d ago
  • Documentation Specialist II

    Blue Star Partners 4.5company rating

    Document manager job in Columbus, OH

    Job Title: Documentation Specialist II Period: 10/07/2024 to 10/07/2025, possibility of extension Hours/Week: 40 hours (Hours over 40 will be paid at Time and a Half) Rate: $20 - $24/hour Contract Type: W-2 only Scope of Services: The Documentation Specialist prepares, edits, files, and assembles various types of documentation such as reports, technical documents, records, or correspondence. The client is looking for someone who is a quick learner with experience preparing data visualizations. Strong expertise in Microsoft Office suite of applications to provide data entry and general reporting development support (preferably in Power BI) is needed. The role includes maintaining numerical, alphabetical, chronological, and subject filing systems. The Documentation Specialist is responsible for file maintenance and record-keeping, as well as locating and removing file material upon request. Role, Responsibilities, and Deliverables: Document Preparation: Prepare and edit documentation including reports, technical documents, records, and correspondence, ensuring accuracy and consistency. File Maintenance: Maintain and organize numerical, alphabetical, chronological, and subject filing systems for easy retrieval of documents. Record Keeping: Keep detailed records of all documents, ensuring that files are updated regularly and accurately. Document Assembly: Assemble and compile documents for various purposes, ensuring completeness and adherence to standards. File Requests: Locate and remove file material upon request, ensuring quick and efficient access to necessary documents. Document Review: Review documents for accuracy, completeness, and compliance with company standards and regulations. Collaboration: Work closely with various departments to gather necessary information and ensure that documentation meets organizational needs. Process Improvement: Identify opportunities for improving documentation processes and implement changes to enhance efficiency and accuracy. Training: Train new employees on documentation processes and procedures to ensure consistency across the organization. Compliance: Ensure that all documentation complies with relevant legal and regulatory requirements. Experience: Educational Background: High school diploma or equivalent; additional education or certification in documentation management is a plus. Professional Experience: 2-3 years of experience in documentation preparation, filing, and record-keeping in a professional setting. Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and document management systems. Attention to Detail: Strong attention to detail with the ability to spot errors and inconsistencies in documents. Organizational Skills: Excellent organizational skills with the ability to manage multiple tasks and priorities effectively. Communication Skills: Strong written and verbal communication skills to interact with various stakeholders and ensure clear and concise documentation. Problem-Solving Skills: Ability to identify and resolve issues related to documentation processes and systems. Confidentiality: Ability to handle sensitive and confidential information with discretion. Team Player: Ability to work effectively both independently and as part of a team. Preferred Qualifications: Certification: Certification in documentation or records management. Experience in a Specific Industry: Experience in a particular industry, such as healthcare, legal, or technical fields, may be preferred depending on the company's needs. Knowledge of Compliance Standards: Familiarity with industry-specific compliance standards and regulations related to documentation and record-keeping.
    $20-24 hourly 60d+ ago
  • Clinical Documentation Specialist (Remote)

    Memorial Hermann Health System

    Remote document manager job

    At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team. Job Summary This position is responsible for concurrent review of inpatient medical records in order to identify opportunities for improving the quality of physician documentation. This position facilitates modifications to clinical documentation through concurrent interaction with physicians (face-to-face and electronically) and other members of the health care team. The goal of this position is to achieve a complete medical record in order to support complete, accurate and timely coding.Job DescriptionMEMORIAL HERMANN CANNOT HIRE REMOTE WORKERS IN THE FOLLOWING STATES: Arizona, California, Connecticut, Maryland, Massachusetts, Missouri, New Jersey, New York, Utah, Ohio, Pennsylvania, Washington, Alabama, Mississippi, Illinois, Oregon, Arkansas or Iowa Please Note: We cannot consider MDs or doctors for this position Desired Skill Sets: Prefer an RN candidate with Clinical Documentation experience Must be an RN with a BSN or MSN Must have at least 5yrs of recent RN bedside experience in an acute hospital setting Prefer critical care, ICU nursing experience Minimum Qualifications Education: Bachelor of Nursing required. Licenses/Certifications: Current State of Texas license or temporary/compact license to practice professional nursing Experience / Knowledge / Skills: Five (5) years of inpatient, acute care at the bedside on a nursing unit; ICU experience preferred Requires excellent observation skills, analytical thinking, problem solving, plus good verbal and written communication Possesses a working knowledge of many areas of adult medicine Able to assess, evaluate, and teach Proficiency in organization and planning Proficiency in computer usage including database and spreadsheet analysis, presentation programs, word processing and Internet searching Ability and willingness to seek out and accept change Demonstrates adaptability, flexibility, and self-motivation, and an ability to work independently Knowledge of federal, state and private payer regulations preferred Professional, team player, able to communicate well with others Strong interpersonal skills and positive attitude Regular, significant contact with other personnel throughout and outside Memorial Hermann; Contact may be in person, by telephone, or through correspondence Principal Accountabilities Communicates with physicians, case managers, coders, and other healthcare team members to facilitate comprehensive medical record documentation to reflect clinical treatment, decisions, and diagnoses for inpatients. Utilizes the hospital's designated clinical documentation system to identify opportunities for physician and hospital outcomes. Provides or coordinates education to all internal customers related to compliance, coding, and clinical documentation issues and acts as a consultant to coders when additional information or documentation is needed to assign the correct DRG. Responsible for the day-to-day evaluation of documentation by the medical staff and healthcare team in accordance with the hospital's designated clinical documentation system. Gathers and analyzes information pertinent to documentation findings and outcomes. Contributes to a positive working environment and performs other duties as assigned or directed to enhance the overall efforts of the organization. Develops physician education strategies to promote complete and accurate clinical documentation and correct negative trends. Identifies patterns, trends variances and opportunities to improve documentation review and process. Researches literature and stays abreast of CMS rules and regulations, incorporating changes to daily practice for overall documentation enhancement. Assists in the development and reporting of performance measures to the medical staff and other departments and prepares physician specific data information. Conferences with key physicians to review outcome information (including physician profile data if relevant) as it relates to documentation clarity, completeness, and correct DRG designation. Coaches physicians to improve their documentation so it more accurately reflects intensity of services and severity of illness. Documents conference and results. Attends various hospital service line meetings, reviewing outcome information, and educating physicians on service line specific improvement opportunities. Complies with HIPAA and Code of Conduct policies. Assists with special projects as needed. Demonstrates competency for individual performance and development in the following areas: Customer Service, Job Skills, Resource Management, Teamwork, and Innovation. Directors shall determine percentage weight distribution for each competency category. Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service. Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff. Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann's service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues. Other duties as assigned.
    $30k-49k yearly est. Auto-Apply 5d ago
  • Documentation Specialist (Information Security)

    Teksystems 4.4company rating

    Remote document manager job

    One of our retail manufacturing customers is gearing up for a SOX Audit and is looking for a Data Entry/Admin resource to help sending email and Teams communication out to various leaders for evidence collection. Once they receive the requested information, they will then enter/upload into the internal database. They need to have very strong communication skills and business acumen, and be highly organized and self-motivated. Skills Administrative support, Data entry, Data management, Data, Monday.com Additional Skills & Qualifications Hybrid with flexibility to be remote. Must be available 8-5p ET. Job Type & Location This is a Contract position based out of Cincinnati, OH. Pay and Benefits The pay range for this position is $15.00 - $18.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Feb 2, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $15-18 hourly 6d ago
  • Documentation Specialist(DISA)

    Horizon Industries 4.6company rating

    Remote document manager job

    Security Clearance: Must possess an active Secret Clearance. Who We Are Horizon Industries Limited (Horizon) is a dynamic IT and Management Consulting firm based in the Washington, DC area. Founded in 1996, Horizon Industries Limited (Horizon) has evolved into a company of highly qualified professionals that provides full-cycle IT Consultant and Management support in both the private and public sectors. Horizon's culture is based on our core values, and we PRIDE ourselves on a diverse, employee, and family-centric approach. We are currently seeking a Documentation Specialist for a full-time position, remotely supporting the Defense Logistics Agency (DLA) Job Description: The Program provides the full range of IT services, technical and management expertise that support applications, software, hardware, infrastructure, and systems across the DLA IT Enterprise. Support is provided for information technology solutions, technical support, maintenance, and sustainment; operations support; application development, maintenance, and technical support; and lifecycle management. Additionally, the program also supports administrative program management for IT program offices and the DLA Information Operations Office. The program provides support technology services across the DLA Information Operations Enterprise, the DLA Program Executive Offices (PEO), and all other technology services currently supported through DLA Contracting Services Office (DCSO) acquisitions. Duties of a Documentation Specialist may include: Gather, analyze, and compose technical information Conduct research and ensure the use of proper technical terminology Translate technical information into clear, readable documents to be used by technical and nontechnical personnel For applications built to run in a Windows environment, use the standard help compiler to prepare all on-line documentation Required Skills / Experience: Five (5) years relevant experience. Experience in technical writing and documentation pertaining to all aspects of IT Experience in preparing technical documentation, including conducting research on applicable standards. Demonstrated experience and ability to work independently or under only general direction Relevant certification from a nationally recognized technical authority Education: Bachelor's degree in Computer Science, Engineering, Information Systems, or related field; or equivalent experience. Why you will love working with us/ Perks A comprehensive benefits package including healthcare (medical, dental, vision and disability) a 401k program where you are 100% vested from day one with an employer match after 90 days. an Educational Assistance program. a Student Loan Repayment Program Gym Reimbursement Program. Paid Time off Dynamics, passionate, multi-disciplinary team of creative minds to work with and many more. Horizon is an Equal Employment Opportunity employer, and it is our policy to consider all applicants for employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. EOE/Vet/Disabled
    $28k-39k yearly est. Auto-Apply 4d ago
  • Work From Home Documentation Specialist - Insurance

    Lisa Russel

    Remote document manager job

    Join Our Team - Work from Anywhere! Are you ready to ignite your career in insurance sales? We are seeking enthusiastic, motivated, and personable individuals to join our rapidly growing company. This is your opportunity to build a rewarding career, achieve unlimited earning potential, and be part of a supportive and dynamic team. Requirements / Responsibilities / Rewards Unlimited Earning Potential: Set your own pace and grow your income based on your effort and results. Mentorship Program: Learn from experienced leaders to unlock your full potential. Career Advancement: Advance your career quickly, with leadership opportunities available for high performers. Dynamic Work Environment: Enjoy a fun, challenging, and supportive culture that pushes you to exceed your personal best. Work from Anywhere: Flexible remote work combined with world-class support from our team. Key Requirements Excellent Communication: Clear, professional, and courteous interactions with clients. Basic Computer Knowledge: Comfort using virtual engagement tools and technology. Strong Work Ethic: Committed to delivering exceptional service and exceeding goals. Outgoing Personality: Energetic, positive, and engaging presence that leaves a lasting impression. Time Management Skills: Efficiently manage your schedule to ensure productivity. Leadership Experience (Optional): Prior management experience valued, with growth opportunities for future leaders. Team Player & Independent Contributor: Ability to thrive in collaboration while taking initiative independently. Additional Information Assistance obtaining your state certification will be provided if not already held. Ongoing support for professional growth and financial development. Ready to Take the Next Step?
    $36k-41k yearly est. Auto-Apply 6d ago
  • Document Specialist

    Cozen O'Connor Corporation 4.8company rating

    Remote document manager job

    The Document Specialist is an integral part of our team, transcribing and revising various types of documents and contributing to our commitment to providing the highest quality legal service. Minimum 3 years of word processing experience. Typing speed of 50+ words per minute. Proficiency in Windows 10 and 11, Microsoft Office 2016, Outlook, and iManage Work (or comparable Document Management System). High school diploma. Document Transcription and Revision: Accurately transcribe and revise correspondence, pleadings, discovery materials, memos, reports, special forms, voicemails, and hard copy documents. Proficiency in Adobe Pro, including converting PDFs to Word, reducing file sizes, and using editing tools. Utilize the typewriter tool for text changes, insert signatures, and create JPEGs/images within PDFs. Apply Bates labeling and make documents OCR text searchable. Learn how to create PDF Portfolios for efficient bulk bates labeling. Document Formatting and Organization: Prepare mass mailing mail merges. Clean and format documents using DocXtools, ensuring consistent application of firm styles. Expertise in cross-referencing and blacklining using Litera or comparable software. Create table of contents, table of authorities, and points and authorities using Best Authority. Generate bookmarks and assist in creating closing binders, including hyperlinking embedded documents. Craft professional PowerPoint presentations and format complex Excel spreadsheets. Time Management and Technology Skills: Input attorney time using Intapp. Create timelines and organizational charts using Word, Visio, or PowerPoint. Learn the E-Notary and DocuSign processes. Familiarity with scanning equipment, Dictaphone, and general office technology.
    $51k-60k yearly est. Auto-Apply 45d ago

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