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Document manager work from home jobs - 54 jobs

  • Billing & Revenue Documentation Manager- Remote, USA

    Velocity Vehicle Group 4.2company rating

    Remote job

    Who We Are: Velocity Truck Rental and Leasing is a rapidly growing, employee and customer focused company, servicing the Commercial Truck Rental and Full-Service Lease markets across the U.S. Southwest and Southeast regions and in Canada. With over 3,000 company trucks in our local markets plus the support of NationaLease across the country we have proven to be a premier partner. Velocity Truck Rental and Leasing is part of the Velocity Vehicle Group family, a premium commercial brand medium to heavy truck dealership that offers the full-service experience for our customers, from an outstanding sales organization to highly skilled technicians to service your vehicle, and on demand parts. What's in it for You: Velocity Truck Rental and Leasing is a fast paced and growing organization that is looking for candidates that are ready for a daily challenge and cannot wait to provide superior customer service both internally and externally. VTRL offers fantastic Culture as well as competitive pay, 401K W/Match, Medical, Dental, & Vision benefits. Become a part of our team and immerse yourself in a company that fosters a Great Place to Work™ culture! What You'll Do: The Customer Billing & Revenue Documentation Manager will serve as the central owner of customer billing for truck rental and leasing operations. This role is responsible for transforming a centralized, region-based billing function into a standardized, accurate, and scalable billing operation. In addition to the creation of invoices, this position is responsible for billing governance, quality control, process design, and continuous improvement. The Customer Billing & Revenue Documentation Manager will act as the subject matter expert for complex billing scenarios, ensure revenue accuracy, and partner cross-functionally with Operations, Sales, Finance, and IT to reduce errors, improve cycle times, and enhance the customer billing experience. This is a hands-on leadership role requiring deep billing expertise, strong analytical skills, and the ability to design and enforce consistent processes across the organization. Job Duties: Billing Revenue & Documentation Integrity Serve as the single point of accountability for all customer billing across all product lines by preparing, reviewing, and processing billing for lease, rental, fuel, maintenance, tolls/citations, excess mileage, and other chargeable services. Ensure billing aligns with contract terms, rate schedules, mileage usage, and service documentation. Own complex and high-risk billing scenarios (custom contracts, multi-location accounts, disputed charges and adjustments). Validate data feeds and system postings; research and correct discrepancies before invoices are released. Manage recurring billing cycles and ensure deadlines are consistently met. Identify and mitigate revenue leakage, billing errors, and systemic root causes Periodically review and modify invoice presentation to ensure maximum clarity Reconciliations & Analysis Reconcile billing activity against operational logs, work orders, mileage reports, and customer agreements. Work closely with Accounting team on revenue recognition, month-end close, and audit support. Customer Support & Issue Resolution Serve as an escalation point for internal teams and customers on complex billing questions. Investigate account disputes and provide detailed billing explanations or supporting documentation. Maintain strong customer relationships through prompt and professional communication. Process Standardization & Centralization Design and implement standardized billing workflows to replace decentralized regional practices. Develop and maintain billing policies, procedures and controls to ensure accuracy, consistency, compliance, and audit readiness. Track and analyze billing accuracy, error rates, re-bills, credits and cycle times Create exception reporting and communicate results to leadership on ongoing basis Define billing calendars, cutoffs, and service-level expectations Lead UAT processes for system upgrades, collaborate with Sales and Credit in new customer onboarding and rate/ contract setup. Establish clear handoffs between Operations, Sales and Biling to reduce rework, delays, and missed billing. Recommend process enhancements to improve efficiency, accuracy, and workflow consistency. Monitor technology trends for ongoing opportunities to increase efficiency while maintaining accuracy Required Skills and Qualifications: 7+ years of experience in billing, revenue operations, or accounts receivable, preferably in transportation, logistics, leasing, or other asset-based industries. Demonstrated experience managing complex, recurring, and usage-based billing models, and multi-location operations. Proficiency with accounting or ERP systems (e.g., SQL-based billing platforms, fleet management systems, SAP, Procede, or similar). Advanced Excel skills - must be able to demonstrate ability to manage large volumes of data accurately and efficiently beyond single-function calculations (e.g., nested formulas, lookup mastery, filter, sort, & unique array functions, text & date logic (left/right/mid, textjoin), error handling, pivot tables, importing from multiple sources, and cleaning messy data. Demonstrated ability to analyze complex data, perform reconciliations, and resolve discrepancies independently. Experience working in high-volume, deadline-driven environments. Required: Bachelor's Degree in Accounting, Business Administration, Finance, or related field. Additional coursework or certifications in billing, accounting, or data analysis is a plus. Compensation: $90,000-$95,000 annual salary depending on skills and experience Benefits Velocity Vehicle Group Offers: Fantastic Culture 401k + match Health, Dental & Vision Insurance + HSA & FSA Employer paid Life Insurance Paid Vacation Days Sick Leave Company perks such as employee discounts, company events and training programs Excellent Training and Career Advancement Opportunities Velocity Vehicle Group is an equal opportunity employer. Velocity Vehicle Group prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
    $90k-95k yearly 6d ago
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  • Clinical Documentation Specialist

    Clarity Partners 4.3company rating

    Remote job

    Voted one of Chicago's Best Places to Work by the Chicago Tribune for the ninth year in a row, Clarity Partners is hiring! Clarity Partners is seeking a fully remote Clinical Documentation Specialist. This role is responsible for improving the overall quality, accuracy, and completeness of clinical documentation within the legal medical record. The Clinical Documentation Specialist will collaborate closely with physicians, Health Information Management (HIM), and coding staff to support appropriate reimbursement and reflect the true severity of illness and risk of mortality for patients. Responsibilities * Review inpatient medical records on a concurrent basis to assess the accuracy, completeness, and clarity of clinical documentation. * Facilitate appropriate documentation in the medical record through extensive interaction with physicians, HIM, and coding staff to ensure optimal reimbursement and the highest level of SOI/ROM for services rendered. * Initiate and manage provider queries to obtain missing, unclear, or conflicting documentation needed to support accurate diagnoses and treatments. * Educate physicians and clinical staff on clinical documentation standards, coding guidelines, and reimbursement opportunities on an ongoing basis. * Apply strong knowledge of medical terminology, clinical concepts, and procedures to identify documentation and reimbursement opportunities. * Monitor acute care (inpatient) medical records for diagnoses, treatments, and follow-up entries to validate accurate documentation and coding. * Collaborate with coding and quality teams to support accurate case mix index (CMI), quality metrics, and compliance with regulatory requirements. * Participate in ongoing process improvement initiatives related to clinical documentation integrity. Requirements: * Bachelor's degree in Nursing, Health Information Management, or a related healthcare field required. * License to practice as a Registered Nurse (any state); or credentialed as RHIA, RHIT, or CCS. * CCDS (Certified Clinical Documentation Specialist - ACDIS) or CDIP (Certified Documentation Improvement Practitioner - AHIMA) credential required. * Minimum of 1 year of acute care (inpatient) concurrent Clinical Documentation Specialist experience. * 3+ years of overall clinical, coding, or health information management experience in an acute care hospital setting preferred. * Strong understanding of ICD-10-CM/PCS coding, DRG assignment, and reimbursement methodologies. * Excellent communication and interpersonal skills with the ability to effectively educate and influence physicians and clinical staff. * High attention to detail, strong analytical skills, and ability to work independently in a fast-paced environment. Clarity is committed to fair and equitable compensation practices. For the Clinical Documentation Specialist role, the base hourly pay range is $40.00/hr. - $60.00/hr. The range represents a good faith estimate that Clarity reasonably expects to pay for this job at the time of posting. Compensation will depend upon an individual's skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.
    $40-60 hourly 58d ago
  • Documentation Specialist

    Richmond Medical Center 4.9company rating

    Remote job

    It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Day Shift - 7.5 Hours (United States of America) The CDS facilitates accurate documentation for severity of illness (SOI) and quality in the medical record. This involves extensive record review, interaction The CDS facilitates accurate documentation for severity of illness (SOI) and quality in the medical record. This involves extensive record review, interaction with physicians, health information management professionals, coding professionals, and nursing staff. Active participation in team meetings and training of staff in the Nuance CDI process is a key role. Major Role: Review inpatient medical records for identified payer populations on admission and throughout hospitalization. Analyze clinical information to identify areas within the chart for potential gaps in physician documentation. Formulate credible clinical documentation clarifications to improve clinical documentation of principal diagnosis, co-morbidities, present on admission (POA), quality measures, and patient safety indicators (PSI). Facilitate modifications to clinical documentation through extensive interaction with physicians, nurses, and ancillary staff. Work collaboratively with the coding staff to assure documentation of discharge diagnoses and comorbidities are a complete reflection of the patient's clinical status and care. Develop and implement plans for education of physician, nursing, and ancillary staff on documentation improvement. Skills Required: Organizational, analytical, and writing skills Ability to demonstrate critical thinking, problem solving and excellent interpersonal skills Excellent time management Effective and appropriate communication with physicians & coding professionals Knowledge of regulatory guidelines Knowledge of Medicare Part A and MS-DRG and/or APR-DRG payment methodologies Ability to pass a written clinical competency assessment Basic computer skills Requirements: A Bachelor of Science degree in Nursing or International Medical Graduate Must possess Minimum 5 years of acute care hospital experience AHIMA CCA or CCS certification preferred ACDIS CCDS or AHIMA CDIP certification preferred Minimum 2 years of Inpatient Coding experience with ICD-10 CM/PCS. CDI experience preferred This is a remote position, flexible hours 8a-4p, 9a-5p Salary Range: $80,000 - $90,000 Employment Non-Discrimination: Richmond University Medical Center is committed to equality of opportunity in all aspects of employment and provides full and equal employment opportunities to all employees and potential employees without regard to race, color, national origin, religion, gender identity, sex, sexual orientation, pregnancy, childbirth and related medical conditions and needs including lactation accommodations, physical or mental disability, age, immigration or citizenship status, veteran or active military status, genetic information, or any other legally protected status. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
    $80k-90k yearly Auto-Apply 60d+ ago
  • Document Management Specialist / Remote

    Brightspring Health Services

    Remote job

    Our Company Amerita This role will be responsible for managing the main fax server, electronic prescription queue, and ensuring the accurate setup of patient profiles, creation of new drug orders, and processing refill prescriptions. Schedule: Monday - Friday 8:30am - 5pm We Offer: • Competitive Pay • Health, Dental, Vision & Life Insurance • Company-Paid Short & Long-Term Disability • Flexible Schedules & Paid Time Off • Tuition Reimbursement • Employee Discount Program & DailyPay • 401k • Pet Insurance Responsibilities Monitors and manages incoming patient and prescription-related communication channels, including the main fax server and electronic prescription queue. Prioritizes and triage incoming communication based on urgency and relevance, ensuring timely processing and response. Creates and maintain accurate patient profiles in CPR+, including demographic information, medication history and lab information. Verifies patient information and ensure compliance with privacy regulations when setting up new profiles. Receives and processes new drug orders from referral sources, ensuring accuracy and completeness of prescription information. Verifies prescription details, including medication name, dosage, and instructions, and enter orders into CPR+. Communicates effectively with pharmacy staff, healthcare providers, and patients to address any questions or concerns related to incoming prescriptions or patient profiles. Collaborates with Document Management Supervisor to ensure seamless coordination of prescription processing and patient care. Qualifications High School Diploma or GED or licensed/registered pharmacy technician or previous experience in Pharmacy 1+ years pharmacy experience Pharmacy or healthcare-related knowledge Knowledge of pharmacy terminology including sig codes, and Roman numbers, brand/generic names of medication Basic math and analytical skills Intermediate typing/keyboard skills About our Line of Business Amerita, an affiliate of BrightSpring Health Services, is a specialty infusion company focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital. Committed to excellent service, our vision is to combine the administrative efficiencies of a large organization with the flexibility, responsiveness, and entrepreneurial spirit of a local provider. For more information, please visit ****************** Follow us on Facebook, LinkedIn, and X. Additional Job Information Percentage of Travel: 0-25% Salary Range USD $29.00 - $35.00 / Hour
    $29-35 hourly Auto-Apply 2d ago
  • Change Management Specialist

    Consertus-Us

    Remote job

    About Us: Consertus is a global capital program management and advisory firm that combines deep human expertise with advanced digital tools to deliver smarter, faster, and more sustainable outcomes. Headquartered in Miami, Florida, and supported by a team of more than 1,000 professionals worldwide, we help clients plan, execute, and optimize large-scale capital programs. Our integrated services span digital, advisory, and delivery, empowering organizations to navigate complexity, manage risk, and achieve strategic goals in sectors including aviation, transportation, transit, water, healthcare, energy, education, government, commercial, life sciences, and technology. At Consertus, we celebrate individual strengths, foster strong relationships, and promote flexibility in how and where we work. Join us to grow your career, develop your skills, and make a lasting impact as we transform how the world is built. Discover how Consertus is driving transformative change for our clients, our people, and the communities we serve at ***************** About this Role: As a Change Management Specialist, you will work with client-facing teams in a fast-paced environment to direct change management activities. You will work closely with our client project teams providing to deliver and sustain the full benefits of the company's recommended change in their business. You will be focused on organizational engagements and guiding clients to deliver organizational transformations and strategies. Key Responsibilities Definition of the overall change journey, change actors and related governance and change adoption approach Development and oversight of the change management plan Apply behavioral tools to assess the impact of change on organizations, using assessments of organizational culture, performance, and readiness for change Provide insights with client to set direction for defining components of change strategy and coordination of change activities in line with transformation Required Qualifications You will have at least five years of relevant experience with a minimum of two years in real estate, construction, facilities management, or consulting Distinctive work in delivering organization effectiveness and change management At least two years in a managerial capacity A Bachelor's degree in relevant field Strong oral and written communication skills Ability to develop and deliver strategic communications to a diverse set of stakeholders Possess licenses or certifications, such as Professional Engineer, Construction Manager, Project Management Professional, Change Management Professional, etc. Compensation Range: $150,000 - $180,000 annually and eligible for an annual bonus per company program. Benefits: Comprehensive health coverage (medical, dental, and vision) Company-paid life and disability insurance Optional benefits like pet insurance, legal, and supplemental health plans 401(k) with day-one eligibility, 3% safe harbor, plus up to 2.5% company match Generous time off: 10 paid holidays and PTO starting at 15 days Access to Consertus Academy for continuous learning and development If you're passionate about the position, we'd love to hear from you. Apply today! Equal Employment Opportunity Statement: Consertus is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants from all backgrounds and identities, and we do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, veteran status, or any other protected status.
    $59k-84k yearly est. Auto-Apply 5d ago
  • Engineering Document Controls Manager

    Circ 4.0company rating

    Remote job

    Circ's flexible technology is powering the clean closet and helping the fashion industry make monumental strides toward a truly circular eco-economy. We've pioneered a technology that can recycle polycotton - what the majority of our clothes are made of - into reusable fibers. In essence: our process takes textile waste and turns it into materials that your most beloved fashion labels can use for tomorrow's clothes. Circ is a registered B Corp Company, named one of Fast Company's Most Innovative Companies and a finalist in the Earthshot Prize. We're unafraid to tackle the hardest challenges and we set ambitious goals that ensure our hard work will make the maximum impact. Overview Circ is seeking a diligent and efficient seasoned Engineering Document Controls Manager to support our project team. The candidate will be responsible for performing project documentation, organizing design meetings with internal and external stakeholders, maintaining project documents, performing administrative tasks, and conducting research to assist in the successful completion of our projects. The ideal candidate is highly organized, able to manage multiple priorities simultaneously, and has a keen eye for detail. This individual will oversee the proper filing and tracking of engineering activities and ensure all documentation complies with established quality management processes and standards. Ideal candidate location: France Alternative candidate locations: Belgium, Amsterdam, or London. Requirement: Excellent verbal and written communication skills in English. Nice to Have: Strong verbal and written communication skills in French. Key Responsibilities Set up and maintain the Project Document Control System (EDMS) supplied by the EPC Contractor, including live archives and storage of project information and documentation. Monitor the EPC Contractor's Schedule Monitoring System. Ensure all company documentation is properly filed (both hard copy and electronic), with up-to-date tracking logs. Assist the project team in searching and retrieving documents/information in the systems. Manage SharePoint/Teams folder structure and ensure adherence to requirements. Provide management tools such as Status Reports, Input Audit Reports, and other monitoring reports as required by the Project Director, Construction Manager, and QA/QC Manager. Audit site document control processes and folder structures. Manage and update the SPV Database and EPC Database. Monitor project progress and communicate updates to stakeholders. Maintain a comprehensive and accurate project files. Coordinate with project team members to ensure tasks are completed on schedule. Recommend process and productivity improvements. Administration Provide administrative support throughout bid development, submission, financial close, construction, and operations. Coordinate EPC and O&M interactions during the contract negotiation period. Collaborate with Head of Procurement and Technical Teams to support main equipment supplier activities. Project Trackers & Reporting Manage the Project Deliverables List and EDMS, including: Updating records. Following up with responsible personnel. Tracking timelines and deliverables. Qualifications Minimum of 5 years of experience in the Energy or Construction industry as a Document Controller. Proven experience with Electronic Document Management System (EDMS). Knowledge of document control processes, project documentation systems, and vendor interface management. Understanding of engineering documents and project approval processes. Experience with various filing systems. Strong communication and interpersonal skills. Proficiency with MS Office (Word, Excel, Outlook), Microsoft Teams, and SharePoint. Strong attention to detail and ability to work independently. Willingness to travel as needed. Highly organized, self-motivated, and able to manage multiple projects and priorities effectively. Excellent verbal and written communication skills in English (must-have). Strong verbal and written communication skills in French (nice-to-have). Experience with cloud technologies and proficiency in Microsoft tools preferred. Diversity, Equity, and Inclusion at Circ We believe an equitable and inclusive work environment and a diverse, empowered team are key to achieving our mission. We're looking for candidates who can expand our culture and challenge business as usual. We strive to foster an environment where all team members can bring their whole selves to work, by their own definition, and we strive to provide all candidates with an equitable and accessible recruitment process. We provide equal employment opportunities to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity or expression, veteran status, or genetics. In addition to federal law requirements, we comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. If we can offer accommodations for you in the recruitment process, or if you have feedback on how to make our recruiting more equitable or accessible, please let us know!
    $53k-88k yearly est. Auto-Apply 60d+ ago
  • Document Specialist

    Valsoft

    Remote job

    Valsoft Corporation acquires and develops vertical market software companies through a buy-and-hold strategy. Unlike traditional private equity, we don't flip companies-we operate them for the long term. Our decentralized model allows each business to maintain its entrepreneurial spirit while benefiting from shared expertise, technology, and best practices across our portfolio. About Fluent Software Group Fluent Software Group is one of Valsoft Corporation's operating groups, a global leader in acquiring and operating vertical market software companies. Fluent focuses on businesses serving specialized industries, where focus and expertise matter most. We provide a permanent home for founders and their teams, ensuring their companies continue to thrive while gaining access to resources, technology, and operational playbooks that accelerate sustainable growth. About the Role WeSuite (a Valsoft/Fluent Software company) is seeking a full-time Document Engineer to join the team based in White Plains, NY. In this role, you will create, program, test, and deploy client proposal, contract, and custom documents within WeSuite's software platform. You will work closely with clients throughout deployment and post-deployment phases to confirm scopes of work, provide guidance, configure documents, resolve issues, and ensure successful adoption. You will collaborate cross-functionally with Project Management, Support, QA, Development, and Client Deployment teams while becoming an expert in WeSuite's tools, systems, and document automation capabilities. Key Responsibilities Document Creation & Programming * Use WeSuite's Document Editor to build and program client proposal and contract documents. * Develop custom documents (proposals, contracts, reports) for use within WeSuite software. * Program automation using SQL, C#, and HTML to support data integration and formula logic. Client Interaction & Project Delivery * Work directly with clients during deployment to confirm scope, provide guidance, answer questions, and offer best-fit software solutions. * Load, test, and validate documents with clients; manage projects through to client approval. * Conduct remote working sessions via connected sessions, phone, and email. * Coordinate and lead project meetings, documenting follow-up items, next steps, and completion milestones. Troubleshooting & Support * Troubleshoot and resolve client-reported issues related to documents and reports. * Analyze bugs, identify root causes, and resolve issues or document them for the development team. * Support Deployment and Support teams as needed to resolve escalated client issues. Documentation & Knowledge Sharing * Use Monday.com and other internal tools to track, document, and monitor project progress. * Write articles and documentation for the WeSuite Knowledge Base to help clients understand document features and best practices. Collaboration & Cross-Functional Work * Collaborate with Account Executives, Clients, Project Management, Support, QA, and Development teams daily. * Build strong relationships with clients and internal teams to ensure a smooth document deployment experience. * Become a subject-matter expert in WeSuite software configuration and document capabilities. Who You Are * A technical problem solver who enjoys working directly with clients to translate business requirements into automated documents. * Someone who can manage projects, communicate clearly, and build strong relationships. * Detail-oriented, organized, and comfortable working across multiple teams and tasks simultaneously. * A strong communicator who thrives in a collaborative, client-focused environment. Qualifications * 3+ years of enterprise software application support. * Experience with: * SQL Server & database management * Writing SQL queries * Crystal Reports for document creation/programming * C# and HTML * Microsoft Windows environment * Monday.com, Zendesk, Excel, Word * Strong technical troubleshooting and problem-resolution skills. * Excellent verbal and written communication skills. * Project management and project leadership experience. * Experience working directly with clients at all levels. Nice-to-Haves * Experience in document automation or proposal/contract configuration. * Familiarity with vertical market software or SaaS deployment environments. * Previous experience in software QA or technical writing. What's In It For You * High Autonomy, High Impact: Take ownership of document configuration projects and work hands-on with clients shaping their use of WeSuite software. * Career Growth: Gain exposure to enterprise software, client implementation, technical troubleshooting, and cross-functional collaboration. * Culture of Learning: Become an expert in WeSuite's document tools and contribute to the Knowledge Base. * Collaborative, Entrepreneurial Environment: Work closely with Product, Development, QA, Support, and Deployment teams. * Comprehensive Benefits & Perks: Health, dental, and vision coverage, paid time off, and more. * Employee Events & Team-Building: Regular opportunities to connect and collaborate across the organization. Join us and help clients unlock the full power of WeSuite's document automation platform. You'll make a meaningful impact from Day 1. #WeSuite
    $36k-62k yearly est. 51d ago
  • Document Specialist

    Valsoft Corporation

    Remote job

    About Valsoft Valsoft Corporation acquires and develops vertical market software companies through a buy-and-hold strategy. Unlike traditional private equity, we don't flip companies-we operate them for the long term. Our decentralized model allows each business to maintain its entrepreneurial spirit while benefiting from shared expertise, technology, and best practices across our portfolio. About Fluent Software Group Fluent Software Group is one of Valsoft Corporation's operating groups, a global leader in acquiring and operating vertical market software companies. Fluent focuses on businesses serving specialized industries, where focus and expertise matter most. We provide a permanent home for founders and their teams, ensuring their companies continue to thrive while gaining access to resources, technology, and operational playbooks that accelerate sustainable growth. About the Role WeSuite (a Valsoft/Fluent Software company) is seeking a full-time Document Engineer to join the team based in White Plains, NY. In this role, you will create, program, test, and deploy client proposal, contract, and custom documents within WeSuite's software platform. You will work closely with clients throughout deployment and post-deployment phases to confirm scopes of work, provide guidance, configure documents, resolve issues, and ensure successful adoption. You will collaborate cross-functionally with Project Management, Support, QA, Development, and Client Deployment teams while becoming an expert in WeSuite's tools, systems, and document automation capabilities. Key ResponsibilitiesDocument Creation & Programming Use WeSuite's Document Editor to build and program client proposal and contract documents. Develop custom documents (proposals, contracts, reports) for use within WeSuite software. Program automation using SQL, C#, and HTML to support data integration and formula logic. Client Interaction & Project Delivery Work directly with clients during deployment to confirm scope, provide guidance, answer questions, and offer best-fit software solutions. Load, test, and validate documents with clients; manage projects through to client approval. Conduct remote working sessions via connected sessions, phone, and email. Coordinate and lead project meetings, documenting follow-up items, next steps, and completion milestones. Troubleshooting & Support Troubleshoot and resolve client-reported issues related to documents and reports. Analyze bugs, identify root causes, and resolve issues or document them for the development team. Support Deployment and Support teams as needed to resolve escalated client issues. Documentation & Knowledge Sharing Use Monday.com and other internal tools to track, document, and monitor project progress. Write articles and documentation for the WeSuite Knowledge Base to help clients understand document features and best practices. Collaboration & Cross-Functional Work Collaborate with Account Executives, Clients, Project Management, Support, QA, and Development teams daily. Build strong relationships with clients and internal teams to ensure a smooth document deployment experience. Become a subject-matter expert in WeSuite software configuration and document capabilities. Who You Are A technical problem solver who enjoys working directly with clients to translate business requirements into automated documents. Someone who can manage projects, communicate clearly, and build strong relationships. Detail-oriented, organized, and comfortable working across multiple teams and tasks simultaneously. A strong communicator who thrives in a collaborative, client-focused environment. Qualifications 3+ years of enterprise software application support. Experience with: SQL Server & database management Writing SQL queries Crystal Reports for document creation/programming C# and HTML Microsoft Windows environment Monday.com, Zendesk, Excel, Word Strong technical troubleshooting and problem-resolution skills. Excellent verbal and written communication skills. Project management and project leadership experience. Experience working directly with clients at all levels. Nice-to-Haves Experience in document automation or proposal/contract configuration. Familiarity with vertical market software or SaaS deployment environments. Previous experience in software QA or technical writing. What's In It For You High Autonomy, High Impact: Take ownership of document configuration projects and work hands-on with clients shaping their use of WeSuite software. Career Growth: Gain exposure to enterprise software, client implementation, technical troubleshooting, and cross-functional collaboration. Culture of Learning: Become an expert in WeSuite's document tools and contribute to the Knowledge Base. Collaborative, Entrepreneurial Environment: Work closely with Product, Development, QA, Support, and Deployment teams. Comprehensive Benefits & Perks: Health, dental, and vision coverage, paid time off, and more. Employee Events & Team-Building: Regular opportunities to connect and collaborate across the organization. Join us and help clients unlock the full power of WeSuite's document automation platform. You'll make a meaningful impact from Day 1. #WeSuite
    $36k-62k yearly est. Auto-Apply 51d ago
  • Retail Document Specialist II

    Carrington Mortgage Services, LLC 4.5company rating

    Remote job

    Come join our amazing team and work remote from home! The Retail Document Specialist II is responsible for drawing documents for FHA/VA/USDA and conventional loan products using various document companies and systems for both wet and dry states. Perform all duties in accordance with the company's policies and procedures, all US state and federal laws and regulations, wherein the company operates. WHAT YOU'LL DO: * Reviews/prepares closing documents for compliance with RESPA/GFE regulations and company policies and procedures. * Reviews title policy, appraisal and escrow instructions for correct property address, vesting and legal description * Verifies lock and approval information for all loan programs and investors * Identifies and resolves discrepancies between the file documents and loan origination system * Draws and prepares all loan documents and ensures completeness of file * Performs High Cost Test per guidelines. * Correspond with title/escrow companies, and internal office staff * Maintains highly confidential information concerning loan applicants * Assists Operations staff with general support as necessary. * Performs other duties as assigned. WHAT YOU'LL NEED: * Ability to accurately draw loan documents for Conventional, FHA ,VA and USDA loan programs for wet and dry states * Ability to work accurately and efficiently in a fast paced environment * Knowledge of and ability to effectively apply current RESPA/GFE regulations * Strong organizational skills and ability to work on several tasks simultaneously * Strong customer service skills * Knowledge of office machines such as computer, copiers, scanners * Knowledge of Microsoft suite of products (word, excel, etc.) * High School diploma or its equivalent required * Previous experience drawing loan documents for Conventional, FHA VA and USDA loan programs for wet and dry states required * Automated underwriting system experience preferred * Experience working in a paperless environment preferred Our Company: Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: *************************** What We Offer: * Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed. * Access to several fitness, restaurant, retail (and more!) discounts through our employee portal. * Customized training programs to help you advance your career. * Employee referral bonuses so you'll get paid to help Carrington and Vylla grow. * Educational Reimbursement. * Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org. Notice to all applicants: Carrington does not do interviews or make offers via text or chat.
    $36k-47k yearly est. 12d ago
  • Default Document Execution Specialist II

    Loancare 3.9company rating

    Remote job

    Are you ready to take your career to the next level? LoanCare, one of the top providers in the mortgage services industry, seeks an individual with a solid work history in the mortgage or real estate industry to join our team as a Default Document Execution Specialist II. The ideal candidate will enjoy working with clients both internal and external, be detail-oriented, and is driven to meet tight deadlines in a fast-paced environment. If you are ready for a career and not just your next job, now is the time to join our team and become a part of something big. Responsibilities • Manage a pipeline of Foreclosure, Bankruptcy, and Loss Mitigation documents for execution purposes • Complete quality review forms in conjunction with daily actions • Document system of record with tracking information and log codes • Review, execute, and notarize foreclosure, bankruptcy, loss mitigation, and default compliance documents • Ensure documents are accurately prepared in accordance with state guidelines and internal policies/procedures • Document corrections in tracking system and follow up for completion • Order documents and/or supporting documentation as needed to support execution of documentsManage document execution/preparation issues from time of notification to resolution • Manage the notary workstation and reconcile data recorded in notary system • Upload records to imaging system • Communicate with attorney firms, staff, management, and internal default areas • Provide administrative support • Assist with internal audits • Assist and serve as leader/mentor to Specialist I colleagues as needed • All other duties as assigned Qualifications • High School Diploma or equivalent required • 2-4 years of customer service experience • 2+ years of experience within default or mortgage servicing operations • Proficient knowledge of customer service principles and practices • Proficient mortgage product knowledge • Excellent verbal and written communication skills • Excellent attention to detail and accuracy • Excellent problem-solving and problem analysis skills Total Rewards LoanCare's Total Rewards Package offers a comprehensive blend of health and welfare, financial, lifestyle and learning benefits to support employee well-being and engagement. Highlights include: Health & Welfare Coverage: Optional medical, dental, vision, life, and disability insurance Time Off: Paid holidays, vacation, and sick leave Retirement & Investment: Matching 401(k) plan and employee stock purchase plan Wellness Programs: Access to mental health resources, including free Calm memberships, and initiatives that promote physical and emotional well-being Employee Recognition: Programs that celebrate achievements and milestones Lifestyle & Learning Perks: Enjoy discounts on gym memberships, pet insurance, and employee purchasing programs, plus access to a tuition reimbursement program that supports your continued education and professional growth. Compensation Range: $17.88 - $26.73 hourly. Actual compensation may vary within the range provided, depending on a number of factors, including qualifications, skills and experience. Build Your Future with LoanCare At LoanCare, we don't just service mortgage loans-we serve people. As a leading full-service mortgage loan subservicer, we deliver excellence to banks, credit unions, independent mortgage companies, investors, and the homeowners they support. Backed by the strength and stability of Fidelity National Financial (NYSE: FNF), a Fortune 500 company, we offer a career foundation built on integrity, innovation, and collaboration. Here, you'll find: A culture that helps you thrive, with resources and support to fuel your growth Flexibility to work remotely, while staying connected through virtual engagement Opportunities to make a real impact in an industry that touches millions of lives If you're ready to grow your career in a place that values your contributions and empowers your success, we invite you to join our team. About Remote Employment We provide the necessary equipment; all you need is a quiet, private place in your home and a high-speed internet connection with a minimum network download speed of 25 megabits per second (MBPS) and a minimum network upload speed of 10 MBPS. Work Conditions Able to attend work and be productive during normal business hours and to work early, late or weekend hours as needed for successful job performance. Overtime required as necessary. Physical Demands Sitting up to 90% of the time Walking and standing up to 10% of the time Occasional lifting, stooping, kneeling, crouching, and reaching Equal Employment Opportunity LoanCare, its affiliates and subsidiaries, is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression (including transgender status), genetic information or any other characteristic protected by applicable law.
    $17.9-26.7 hourly Auto-Apply 60d+ ago
  • Health Team Documentation Specialist

    Jb Software and Consulting

    Remote job

    SHORT TERM ASSIGNMENT WITH OPPORTUNITY TO BE EXTENDED BUT CANNOT BE GUARANTEED Currently Work at Home; however local candidate to Louisville is preferred. Candidate may be required to travel into Louisville office on occasion Schedule: Monday-Friday; 8am-5pm. Candidate will be working with teams of potentially 5-10 team members *Video interviews will be conducted with selected candidates As a Health Team Documentation Specialist, you would perform the following tasks: • Create process documentation/workflows, knowledge articles and self-service guidance • Collect and document of business requirements for project and process improvement • Facilitate process workflow modeling in order to collaborate on process improvements, automation capabilities and clearly defined end-to-end use cases • Creates and maintains technical writing standards. • Writes, modifies/changes controlled documents. • Writes, reviews, and maintains department standard operating procedures. • Edit, standardize, or make changes to materials prepared by other writers or personnel. • Develop and maintain a wide range of documentation with a focus on internal help guides and support systems • Create Visio flow diagrams • Create workflows • Assist with other duties as needed Requirements: • BS/BA or equivalent work experience • 3+ years of Healthcare writing experience with processes/policies/procedures • Experience mapping processes using Visio or similar tools • Microsoft Office/Suite proficient (Excel, PowerPoint, Word, Visio, etc.) • Project management experience Knowledge of or experience documenting APIs, frameworks, libraries, tools, systems, and workflows in domains such as web, mobile, distributed systems, data science, machine learning, and devops Additional Information All your information will be kept confidential according to EEO guidelines.
    $31k-52k yearly est. 1d ago
  • Mortgage Document Preparation Specialist

    512Financial

    Remote job

    Join our client's team as a Mortgage Document Preparation Specialist! Are you detail-oriented and thrive in a fast-paced environment where accuracy is key and have experience with Texas loans? Our client is seeking a Mortgage Document Preparation Specialist to join their remote team and play a critical role in mortgage document operations. If you have experience preparing mortgage documents in a mortgage law firm environment with Power of Attorney, LLCs, and Trusts, and Texas loans we want to speak with you!About the Company: Our client provides mortgage lenders with confidence through the timely, accurate, and compliant preparation of closing documents. With nearly half a century of experience and over 5 million residential loan transactions completed, they are recognized for their dedication to serving residential mortgage lenders. What We're Looking For: We are seeking a skilled Mortgage Document Preparation Specialist with experience preparing documents in a mortgage law firm environment, working with Power of Attorney, LLCs, and Trusts to ensure the precise and timely preparation of mortgage documents across a variety of loan types. From VA and FHA to Conventional and Texas-specific loans, you'll be the go-to expert for documentation accuracy. This position is fully remote. What You'll Do: Review, prepare, and audit mortgage loan closing documents with precision, ensuring compliance with Texas mortgage laws. Provide expert guidance to clients and team members on loan documents and closing instructions. Manage and navigate multiple loan types, including VA, FHA, Conventional, Manufactured Housing, and more. Stay current on industry regulations and compliance standards to maintain high-quality document preparation. What You Bring: Exceptional attention to detail and commitment to accuracy. Experience in mortgage document preparation or a related field, with knowledge of Texas mortgage laws. Previous experience in a mortgage law firm environment. Experience with Power of Attorney, LLCs and Trusts is required. Familiarity with multiple Loan Operating Systems; IDS experience preferred. Proficiency in Microsoft O365 (Outlook, Word, Excel) for seamless document management. Experience reviewing title commitments and surveys. TRID experience. Construction experience is a plus, demonstrating versatility across regulatory requirements. Why You'll Love Working for Our Client: A collaborative, supportive team environment where your contributions and ideas are valued. Opportunities for career growth and advancement in a thriving industry. Competitive benefits including PTO, medical, dental, vision, 401k, and more. Want to learn more about 512Financial? Check out our Recruitment and Talent Acquisition Page or reach out to us directly - we'd love to connect. Want to learn more about 512Financial? Check out our Recruitment and Talent Acquisition Page! If you have any questions, please reach out to us here: *********************************
    $29k-52k yearly est. Auto-Apply 18d ago
  • Junior Plan Documents Specialist

    Centivo 4.0company rating

    Remote job

    We exist for workers and their employers -- who are the backbone of our economy. That is where Centivo comes in -- our mission is to bring affordable, high-quality healthcare to the millions who struggle to pay their healthcare bills. Centivo is hiring a Junior Plan Documents Specialist! Under the guidance of the Plan Documents Manager, the Jr. Plan Documents Specialist will work cross-functionally with the Configuration, Implementation, Client Success, and Product teams to ensure best-in-class output, client experience, and satisfaction, which can include regular interaction with brokers, agents, TPAs, stop loss carriers, and other applicable vendors and clients. The Jr. Plan Documents Specialist is a key member of the delivery team, facilitating client onboarding for document preparation, client changes, document management, and other duties related to requirements for employer-sponsored welfare benefit plans under the following federal and employment laws: Employee Retirement Income Security Act (ERISA) Internal Revenue Code (Code) Health Insurance Patient Portability and Accountability Act (HIPAA) Medicare Secondary Payer Act (MSP) Consolidated Omnibus Budget Reconciliation Act (COBRA) Affordable Care Act (ACA) Women's Health and Cancer Rights Act (WHCRA) Responsibilities Include: Assisting in client implementation and client plan changes, defining clients' benefits and structure for document preparation/completion for required plan document creation. Managing benefit plan documentation processes including: Conducting and managing a complete, section-by-section review of prospective conversion plan documents, including, but not limited to, Summary of Material Modification (SMM), plan amendments, and Summary of Benefits and Coverage (SBC) Conducting and managing a complete, section-by-section review of prospective conversion plan documents for a Summary Plan Description (SPD) with some feedback/assistance from Senior team member(s) and/or Plan Documents Manager, if needed Drafting, finalizing, and maintenance of standard benefit plan documents (i.e. SBCs, standard to intermediate level plan amendments) by identifying/understanding change requests and their requirements. Must have the ability to identify more complex tasks and request assistance from Senior team member(s) and/or Plan Documents Manager when needed. Drafting standard SPDs (or those that require minimal customization) with some assistance from Senior team member(s) and/or Plan Documents Manager. Must have the ability to work with and take instruction from Senior team member(s) and/or Plan Documents Manager in order to complete SPDs that may become more involved during process. Identifying missing items needed for document preparation Submitting finalized plan documents and any changes to stop loss carriers or Stop Loss team as well as PDM vendor. Determining changes to plan documents to ensure accuracy, seamless coverage, and any additional updates as necessary. Managing and maintaining a book of business primarily relating to Mid-Market accounts and/or assigned projects at direction of Plan Documents Manager Stay current on requirements under ERISA, PPACA, and other related laws/regulations as it relates to plan benefits. Elevating client issues and concerns to appropriate to leadership and or Client Success team members when necessary. May assist in training process of Analyst and newly hired Junior team members at the direction of Plan Documents Manager. May support client communications, including, but not limited to, introductory calls with assistance/feedback from Senior team member(s) and/or Plan Documents Manager. Performing other miscellaneous projects, assignments, and duties as assigned Required Skills and Abilities: Strong organizational and multi-tasking skills, attention to detail Excellent written, verbal, and interpersonal communication skills; including ability to identify and communicate clearly on inconsistencies and issues found during drafting process Ability to manage time effectively, set priorities effectively and meet deadlines Intermediate to advanced knowledge of Microsoft Office products (Excel, Power Point, Word) Demonstrated ability to meet performance goals, including accuracy and productivity Ability to take initiative and be self-motivated while exercising proactivity and creativity in problem solving and appropriate decision-making Display, at minimum, an intermediate level of understanding for compliance principles as it applies to document drafting and client communication Team player and willingness to take instruction when necessary Must be able to adapt, be flexible, and have the ability to function efficiently during fast-paced work environment Have passion and drive in delivering quality documents Ability to work independently with minimal supervision Typing speed of at least 60-70 WPM Education and Experience: 1-3 years of employee benefits paralegal or similar job experience required 1-3 years of experience in Health and Welfare benefit consulting in ERISA & Non-ERISA plans 3 years of experience in client management in self-funding document creation and management Preferred Qualifications: Bachelor's degree or equivalent job experience required A paralegal or related degree Phia Group's PDM online portal document management experience or similar use of a portal for document creation and management is a plus Worked with DOL Summary of Benefits and Coverage (SBC) templates and SBC Coverage Examples Calculator Exposure to plan/policy documents, including amendments/SMMs, in prior work environments is a plus Work Location: This position is remote, an ideal candidate would be able to work from home Who we are: Centivo is an innovative health plan for self-funded employers on a mission to bring affordable, high-quality healthcare to the millions who struggle to pay their healthcare bills. Anchored around a primary care based ACO model, Centivo saves employers 15 to 30 percent compared to traditional insurance carriers. Employees also realize significant savings through our free primary care (including virtual), predictable copay and no-deductible benefit plan design. Centivo works with employers ranging in size from 51 employees to Fortune 500 companies. For more information, visit centivo.com. Headquartered in Buffalo, NY with offices in New York City and Buffalo, Centivo is backed by leading healthcare and technology investors, including a recent round of investment from Morgan Health, a business unit of JPMorgan Chase & Co.
    $34k-50k yearly est. Auto-Apply 1d ago
  • Bilingual Documentation Specialist - remote anywhere in the US

    Kindersystems

    Remote job

    What we do KinderSystems (********************** is the leading provider of subsidy management software-as-a-service (SaaS) solutions to state agencies, Head Start programs, and child care providers. Built and supported by industry experts, KinderSystems envisions a world where all families, no matter their income level, have access to high quality child care. Hundreds of agencies in the publicly funded child care sector use KinderSystems applications via the cloud or mobile devices to streamline their operations, ensure compliance with government regulations, and meet the needs of the families they serve. We are looking for a Documentation Specialist to assist the department with creating and managing internal documentation, primarily focusing on documentation to train employees and end users on our software. Secondary responsibilities include reviewing calls, creating knowledge assessments, maintaining a decision tree database, and performing internal training. At this time we are only reviewing candidates who are bilingual. What you'll do: Content Creation & Publishing: Write, edit, and review technical materials (online manuals, Zingtree, technical overviews, and videos). This includes ensuring all information is correct and thorough, and overseeing the layout and formatting for publication. Collaboration: Partner with project managers, developers, other staff to gather information, establish content strategies, and create and/or maintain documentation and training materials. Instructional Design: Develop or select training aids, including multimedia visual aids, and other learning materials. Internal Documentation Management: Organize and maintain internal documents and folders to ensure accessibility and up-to-date status. Technical Knowledge Acquisition: Gain in-depth knowledge of KinderSystems' products to accurately document new features and updates. Who you are Bilingual, with a preference given to Spanish speaking candidates Strong interpersonal, writing, and verbal communications skills (technical writing skills are preferred) Experience working in a support center, preferably SaaS, where you are constantly multi-tasking and using multiple systems Excellent critical thinking and troubleshooting skills, and the ability to continue to work the problem until you find a resolution Experience within the childcare industry, preferable experience within a subsidized childcare program. Experience with KinderSystems software is a huge plus! Experience with Microsoft Word, Outlook, and Excel is required Fluent Spanish speaking skills are a plus, but not required Experience using multi-authoring tools like MadCap, Flare, Vimeo, WordPress, and ClipChamp is a plus! Ability to work well with others, manage resources wisely, and effectively communicate with individuals. What We Offer The ability to work from anywhere in the United States, this position is primarily remote with travel required once per year, or as needed. The hourly rate is $22-$25 per hour Comprehensive benefits package including health, vision, and dental insurance, starting the first of the month after start date 401(k) retirement plan, with company match Paid company holidays and generous PTO Friendly, supportive, and adventurous environment with a team of engaged colleagues who are all focused on enabling and improving the childcare industry for all families. KinderSystems actively embraces diversity and equal opportunity in a meaningful way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be which is why we do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
    $22-25 hourly 45d ago
  • Clinical Documentation Specialist (Remote)

    Memorial Hermann Health System

    Remote job

    At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team. Job Summary This position is responsible for concurrent review of inpatient medical records in order to identify opportunities for improving the quality of physician documentation. This position facilitates modifications to clinical documentation through concurrent interaction with physicians (face-to-face and electronically) and other members of the health care team. The goal of this position is to achieve a complete medical record in order to support complete, accurate and timely coding.Job DescriptionMEMORIAL HERMANN CANNOT HIRE REMOTE WORKERS IN THE FOLLOWING STATES: Arizona, California, Connecticut, Maryland, Massachusetts, Missouri, New Jersey, New York, Utah, Ohio, Pennsylvania, Washington, Alabama, Mississippi, Illinois, Oregon, Arkansas or Iowa Please Note: We cannot consider MDs or doctors for this position Desired Skill Sets: Prefer an RN candidate with Clinical Documentation experience Must be an RN with a BSN or MSN Must have at least 5yrs of recent RN bedside experience in an acute hospital setting Prefer critical care, ICU nursing experience Minimum Qualifications Education: Bachelor of Nursing required. Licenses/Certifications: Current State of Texas license or temporary/compact license to practice professional nursing Experience / Knowledge / Skills: Five (5) years of inpatient, acute care at the bedside on a nursing unit; ICU experience preferred Requires excellent observation skills, analytical thinking, problem solving, plus good verbal and written communication Possesses a working knowledge of many areas of adult medicine Able to assess, evaluate, and teach Proficiency in organization and planning Proficiency in computer usage including database and spreadsheet analysis, presentation programs, word processing and Internet searching Ability and willingness to seek out and accept change Demonstrates adaptability, flexibility, and self-motivation, and an ability to work independently Knowledge of federal, state and private payer regulations preferred Professional, team player, able to communicate well with others Strong interpersonal skills and positive attitude Regular, significant contact with other personnel throughout and outside Memorial Hermann; Contact may be in person, by telephone, or through correspondence Principal Accountabilities Communicates with physicians, case managers, coders, and other healthcare team members to facilitate comprehensive medical record documentation to reflect clinical treatment, decisions, and diagnoses for inpatients. Utilizes the hospital's designated clinical documentation system to identify opportunities for physician and hospital outcomes. Provides or coordinates education to all internal customers related to compliance, coding, and clinical documentation issues and acts as a consultant to coders when additional information or documentation is needed to assign the correct DRG. Responsible for the day-to-day evaluation of documentation by the medical staff and healthcare team in accordance with the hospital's designated clinical documentation system. Gathers and analyzes information pertinent to documentation findings and outcomes. Contributes to a positive working environment and performs other duties as assigned or directed to enhance the overall efforts of the organization. Develops physician education strategies to promote complete and accurate clinical documentation and correct negative trends. Identifies patterns, trends variances and opportunities to improve documentation review and process. Researches literature and stays abreast of CMS rules and regulations, incorporating changes to daily practice for overall documentation enhancement. Assists in the development and reporting of performance measures to the medical staff and other departments and prepares physician specific data information. Conferences with key physicians to review outcome information (including physician profile data if relevant) as it relates to documentation clarity, completeness, and correct DRG designation. Coaches physicians to improve their documentation so it more accurately reflects intensity of services and severity of illness. Documents conference and results. Attends various hospital service line meetings, reviewing outcome information, and educating physicians on service line specific improvement opportunities. Complies with HIPAA and Code of Conduct policies. Assists with special projects as needed. Demonstrates competency for individual performance and development in the following areas: Customer Service, Job Skills, Resource Management, Teamwork, and Innovation. Directors shall determine percentage weight distribution for each competency category. Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service. Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff. Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann's service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues. Other duties as assigned.
    $30k-49k yearly est. Auto-Apply 3d ago
  • V103 - Insurance Documentation Specialist

    Flywheel Software 4.3company rating

    Remote job

    For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we've earned the Great Place to Work Certification every year since 2022! Job Description: Join Job Duck as a Claims Assistant and become an integral part of a growing public insurance adjustment firm. In this role, you will help homeowners navigate property damage claims by supporting licensed Public Adjusters and field staff. Your work will involve organizing claim files, managing communications, and ensuring smooth processes so the team can focus on inspections and negotiations. If you thrive in a detail-oriented, process-driven environment and enjoy making a meaningful impact through reliable support, this position offers stability and long-term growth. You'll play a key role in helping clients resolve insurance challenges while working remotely in a collaborative, professional setting. Salary Range: 1,060 USD to 1,150 USD Responsibilities include, but are not limited to: • Ensure compliance with confidentiality standards • Handle tasks that cannot be automated with AI • Manage CRM records and maintain accurate data • Follow up with insurance companies to move claims forward • Request and organize documentation for claims • Communicate with clients, insurance carriers, and mortgage companies • Support team projects and assist with administrative needs • Coordinate internally with licensed Public Adjusters and field staff Requirements: • Excellent English communication skills (written and verbal) • Detail-oriented and organized • Reliable and consistent • Ability to follow established processes and templates • Strong confidentiality and discretion • Customer service mindset • Tech-savvy with CRM and VOIP systems • Ability to work independently and manage priorities Work Shift: 8:00 AM - 5:00 PM [CST][CDT] (United States of America) Languages: English, Spanish Ready to dive in? Apply now and make sure to follow all the instructions! Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process. Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.
    $29k-47k yearly est. Auto-Apply 8d ago
  • Clinical Documentation Specialist - Remote

    City of Hope 3.9company rating

    Remote job

    Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope's growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. Our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today. This is a Fully Remote Opportunity within the United States As a successful candidate, you will: As an essential member of the Coding and Data Quality team, the clinical documentation specialist is responsible for facilitating the improvement to the overall quality and completeness of clinical documentation. Seeks to obtain appropriate and accurate clinical documentation reflective of the severity of illness and risk of mortality. Ability to analyze clinical information and using critical thinking skills identify documentation opportunities. Assigns a working DRG for each inpatient admission for assigned population of patients. Interacts thoughtfully with physicians and other member of the patient care team to gather accurate and timely clinical information for abstraction into designated database. Queries physicians using the approved query process in order to obtain clinical information as identified. Provides ongoing education regarding documentation guidelines to members of the patient care team. Adheres to the standards of ethical coding and City of Hope policies and procedure. * Assigns diagnoses and procedure codes to inpatient records based upon clinical record documentation and obtains a working DRG. Partners with Nurse Case Managers and physicians to identify opportunities for documentation improvement to support patient severity of illness and risk of mortality. * Query physician(s) for clarification and additional documentation prior to code assignment when there is conflicting, incomplete, or ambiguous information in the health record regarding a significant reportable condition or procedure or other reportable data element dependent on health record documentation (e.g. present on admission indicator). * Performs clinical record abstracting and data collection to justify and support optimal reimbursement, data quality, performance improvement analysis, and outcome reporting initiatives. Assigns and sequences ICD-9 diagnosis and procedure codes in compliance with UHDDS, billing requirements, and organization specific policies. * Participates as an active member of the multi-disciplinary patient care team. In doing so, shares utilization metrics and acquires additional information about patient co-morbidities and complications. Works collaboratively with Nurse Case Managers during the patient's episode of inpatient care to assist physicians and other practitioners to document diagnoses and procedures in a clear, concise, and comprehensive manner. * Utilizes electronic and hard copy resources available to ensure accuracy in assigning classification codes. * Assists with data collection and analysis to support quality management and continuous quality improvement efforts. * Informs and educates physicians and members of the multi-disciplinary care team of the coding changes, MS-DRG changes and or changes in coding guidelines as applicable. * Ensures accuracy and integrity of medical record abstract data during final discharge coding prior to billing interface and claims submission. Partners with Patient Accounting staff to resolve any issues related to coding / reimbursement. * Maintains documentation of physician queries / responses per established policies. * Educates and communicates to care team colleagues about clinical data integrity and utilization management including role responsibilities, tools, and resources. * Acquires and shares information about trends and issues in third party payer rules, regulations, and guidelines. Participates in Managed Care contracting activities as requested. * Performance Goals: * Meet established CDI initiatives * Maintain or improve physician and care team satisfaction with Clinical Documentation improvement activities. * Principal Diagnosis of symptom code will be reduced to less than 3% of total discharges. * Present on Admission indicator "U" will be clarified as "Y," "N," or "W" * Assists coding manager in identifying documentation opportunities for ICD-10-CM and ICD-10-PCS code set requirements. * Successful completion of required education courses. * Performs other related duties as assigned or requested. Your qualifications should include: * Associates and / or Bachelors degree in Health Information Management and /or a coding certification (CCS). * Two (2) years inpatient Clinical Coding experience required or completed competency assessment for inpatient coding at City of Hope. Familiarity with Concurrent Coding models highly desirable. * Proficiency with Encoder / Grouper technology and basic keyboarding skills. * Successful completion of required education courses. * CCS, CDIP or CCDS required City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location. City of Hope is an equal opportunity employer. To learn more about our Comprehensive Benefits, please CLICK HERE.
    $31k-44k yearly est. 13d ago
  • Document Retrieval Specialist (Remote)

    ABC Legal Services 4.1company rating

    Remote job

    ABC Legal Service is proud to be the national leader in service of process. We are a team of 1000 and growing with offices in Los Angeles, Oklahoma City, Phoenix, Brooklyn, Chicago, Washington DC, and more. Seattle is our home and headquarters. We've been successful in this unique business for over 30 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer. Our focus is to expand our technology lead, acquire and integrate less efficient competitors, and tap into new segments through an integrated inbound marketing and sales approach. Job Overview: The e-Fulfilment Specialist reviews and files legal documents utilizing online platforms and tools developed by ABC Legal. This role works closely with the e-Fulfillment and e-Filing team to collaborate on projects, resolve issues as they arise and meet common goals. This position is remote but must be located in Florida. Key Responsibilities: Review and file legal documents using internal systems and email Participate in ongoing training to expand knowledge of industry and process Investigate discrepancies as they arise Complete additional projects as assigned Qualifications: No experience necessary; data entry experience a plus High school diploma or GED required Ability to perform repetitive tasks with accuracy Exceptional attention to detail Desire and ability to be a team player Experience and basic proficiency with Microsoft Office Typing speed of at 50 to 60 wpm We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. Join our team today! Benefits: Health, Dental, Vision insurance 401(k) with company matching Paid time off 7 Paid company holidays 4 Floating holidays per-year Life Insurance and AD&D Insurance Long Term Disability Health Care Reimbursement Flexible Spending Account Dependent Care Flexible Spending Account EAP (Employee Assistance Program) Pet Insurance Pay Range: $15.00 - $15.00 per hour Schedule: Full-time, Monday through Friday
    $15-15 hourly Auto-Apply 5d ago
  • Documentation Specialist(DISA)

    Horizon Industries 4.6company rating

    Remote job

    Security Clearance: Must possess an active Secret Clearance. Who We Are Horizon Industries Limited (Horizon) is a dynamic IT and Management Consulting firm based in the Washington, DC area. Founded in 1996, Horizon Industries Limited (Horizon) has evolved into a company of highly qualified professionals that provides full-cycle IT Consultant and Management support in both the private and public sectors. Horizon's culture is based on our core values, and we PRIDE ourselves on a diverse, employee, and family-centric approach. We are currently seeking a Documentation Specialist for a full-time position, remotely supporting the Defense Logistics Agency (DLA) Job Description: The Program provides the full range of IT services, technical and management expertise that support applications, software, hardware, infrastructure, and systems across the DLA IT Enterprise. Support is provided for information technology solutions, technical support, maintenance, and sustainment; operations support; application development, maintenance, and technical support; and lifecycle management. Additionally, the program also supports administrative program management for IT program offices and the DLA Information Operations Office. The program provides support technology services across the DLA Information Operations Enterprise, the DLA Program Executive Offices (PEO), and all other technology services currently supported through DLA Contracting Services Office (DCSO) acquisitions. Duties of a Documentation Specialist may include: Gather, analyze, and compose technical information Conduct research and ensure the use of proper technical terminology Translate technical information into clear, readable documents to be used by technical and nontechnical personnel For applications built to run in a Windows environment, use the standard help compiler to prepare all on-line documentation Required Skills / Experience: Five (5) years relevant experience. Experience in technical writing and documentation pertaining to all aspects of IT Experience in preparing technical documentation, including conducting research on applicable standards. Demonstrated experience and ability to work independently or under only general direction Relevant certification from a nationally recognized technical authority Education: Bachelor's degree in Computer Science, Engineering, Information Systems, or related field; or equivalent experience. Why you will love working with us/ Perks A comprehensive benefits package including healthcare (medical, dental, vision and disability) a 401k program where you are 100% vested from day one with an employer match after 90 days. an Educational Assistance program. a Student Loan Repayment Program Gym Reimbursement Program. Paid Time off Dynamics, passionate, multi-disciplinary team of creative minds to work with and many more. Horizon is an Equal Employment Opportunity employer, and it is our policy to consider all applicants for employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. EOE/M/F/Vet/Disabled
    $28k-39k yearly est. Auto-Apply 4d ago
  • Document Specialist

    Cozen O'Connor Corporation 4.8company rating

    Remote job

    The Document Specialist is an integral part of our team, transcribing and revising various types of documents and contributing to our commitment to providing the highest quality legal service. Minimum 3 years of word processing experience. Typing speed of 50+ words per minute. Proficiency in Windows 10 and 11, Microsoft Office 2016, Outlook, and iManage Work (or comparable Document Management System). High school diploma. Document Transcription and Revision: Accurately transcribe and revise correspondence, pleadings, discovery materials, memos, reports, special forms, voicemails, and hard copy documents. Proficiency in Adobe Pro, including converting PDFs to Word, reducing file sizes, and using editing tools. Utilize the typewriter tool for text changes, insert signatures, and create JPEGs/images within PDFs. Apply Bates labeling and make documents OCR text searchable. Learn how to create PDF Portfolios for efficient bulk bates labeling. Document Formatting and Organization: Prepare mass mailing mail merges. Clean and format documents using DocXtools, ensuring consistent application of firm styles. Expertise in cross-referencing and blacklining using Litera or comparable software. Create table of contents, table of authorities, and points and authorities using Best Authority. Generate bookmarks and assist in creating closing binders, including hyperlinking embedded documents. Craft professional PowerPoint presentations and format complex Excel spreadsheets. Time Management and Technology Skills: Input attorney time using Intapp. Create timelines and organizational charts using Word, Visio, or PowerPoint. Learn the E-Notary and DocuSign processes. Familiarity with scanning equipment, Dictaphone, and general office technology.
    $51k-60k yearly est. Auto-Apply 36d ago

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