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Document specialist skills for your resume and career

Updated January 8, 2025
6 min read
Quoted expert
Donna Kukarola
Document specialist example skills
Below we've compiled a list of the most critical document specialist skills. We ranked the top skills for document specialists based on the percentage of resumes they appeared on. For example, 14.8% of document specialist resumes contained clinical documentation as a skill. Continue reading to find out what skills a document specialist needs to be successful in the workplace.

15 document specialist skills for your resume and career

1. Clinical Documentation

Clinical documentation is a record specifying an instance of administered clinical therapy, clinical care, or a clinical test. Clinical reports should be exact, opportune, and reflect all instructions and advisements given to a patient.

Here's how document specialists use clinical documentation:
  • Develop strong relationships with health care providers in order to obtain supporting clinical documentation to satisfying payer placement and billing requirements.
  • Performed clinical documentation improvement program- concurrently reviewed inpatient records, verified accurate and complete physician documentation to support illness and care.

2. Patients

Here's how document specialists use patients:
  • Utilized medical background and technical expertise to review concurrent and retrospective inpatient records for Medicare patients and determined optimal hospital reimbursements.
  • Digitized, categorized and protected patients' sensitive medical documents* Provided digital access to patient records and destroyed unnecessary physical copies

3. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how document specialists use customer service:
  • Verified SAP orders and ensured distribution data integrity for Customer Service department, resulting in excellent customer service and accurate shipments.
  • Contract for Comprehensive Health Services; document specialist; customer service; testing for integration of employees for Transportation Security Administration

4. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how document specialists use data entry:
  • Displayed effective data entry skills by evaluating and analyzing loan modifications with data issues for accuracy and attention to detail.
  • Performed data entry responsibilities such as logging received documents in MACS and filing documents in accordance with department procedures.

5. DRG

Here's how document specialists use drg:
  • Job duties: Concurrent review of Medicare admissions to determine accuracy of provider documentation utilizing clinical indicators and MS DRG knowledge.
  • Collaborated with inpatient coders and consultants for reconciliation of final DRG and assured appropriate clinical status was accurately captured.

6. PowerPoint

Here's how document specialists use powerpoint:
  • Designed and produced personalized recognition certificates and other desktop publishing documents in Word 97 and PowerPoint 97.
  • Created PowerPoint presentations and in-house training manuals; converted safety manuals from Page Maker to editable Word documents

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7. Word Processing

Here's how document specialists use word processing:
  • Maintained Standard Operating Procedures database which included word processing, issuance, routing, verification and distribution.
  • Coordinate documentation activities, which provide approval, availability and word processing of documents.

8. CDI

Here's how document specialists use cdi:
  • Shared new ICD 10 coding knowledge when found with all fellow contractors, CDI Specialist, Auditors and Coding Managers.
  • Collaborate with Coding, CDI and HII teams to ensure the most accurate, appropriate and complete medical record.

9. ICD-10

Here's how document specialists use icd-10:
  • Worked closely with physicians, educating them in ICD-10 language and most appropriate coding.
  • Keep current on ICD-10 diagnosis and procedure codes and coding guidelines.

10. Physician Documentation

Here's how document specialists use physician documentation:
  • Collaborate with physicians, case managers and Health Information Management Coders to identify areas for improved physician documentation.
  • Meet with Case Management regularly in a joint effort to facilitate improvement in physician documentation to maximize reimbursement.

11. CMS

A Content Management System or CMS is computer software that works as a framework where content can be assembled and managed by using a database. CMS is an important asset in web development. This platform enables users to create, edit, collaborate on, publish and store digital content. It helps users to manage their content and modify it from a single system.

Here's how document specialists use cms:
  • Educated physicians regarding CMS guidelines.
  • Demonstrated adaptability and self-motivation by staying abreast of current CMS rules and regulations, and incorporating those changes into daily practice.

12. CDS

Here's how document specialists use cds:
  • Performed daily CDS duties including concurrent chart reviews with assignment of principle and secondary diagnoses and procedure codes.
  • Provide training and education to new CDS staff and monitor productivity and quality.

13. SharePoint

Here's how document specialists use sharepoint:
  • Interviewed operations managers to gather requirements for their custom site, conducted regional training on using SharePoint and provided troubleshooting support.
  • Used Microsoft SharePoint to create a regulated database for Eli Lilly to collaborate and communicate more efficiently with its contract manufacturers.

14. Technical Documentation

Technical documentation means any documentation that gives a functional, architectural, and handling description of a technical product or a product in use or development.

Here's how document specialists use technical documentation:
  • Maintained existing and created additional technical documentation varying in scope and technical complexity in support of the company's software products.
  • Researched, assessed, designed and developed complex, high-quality product and technical documentation for software developers and end-user audiences.

15. Medicaid

Here's how document specialists use medicaid:
  • Maintained the Mississippi Medicaid Management Information System's System Documentation, User Manuals, and other client deliverable documentation.
  • Review medical records to verify medical necessity of prescribed DME products is properly documented to meet NC Medicaid requirements.
top-skills

What skills help Document Specialists find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What type of skills will young document specialists need?

Donna KukarolaDonna Kukarola LinkedIn profile

Procurement Director, Forsyth County, Georgia

Without a doubt, the need for computer literacy will continue to expand, the ability to work with people, communication skills, being a team member/collaborative. So, in other words, many of the "soft" skills will need the skills they trained for their industry/vocation.
Do you want to know more?
Read more about what experts have to say about document specialist

List of document specialist skills to add to your resume

The most important skills for a document specialist resume and required skills for a document specialist to have include:

  • Clinical Documentation
  • Patients
  • Customer Service
  • Data Entry
  • DRG
  • PowerPoint
  • Word Processing
  • CDI
  • ICD-10
  • Physician Documentation
  • CMS
  • CDS
  • SharePoint
  • Technical Documentation
  • Medicaid
  • Office Equipment
  • Visio
  • FDA
  • Windows
  • QC
  • PDF
  • QA
  • Adobe Acrobat
  • Internal Audit
  • GMP
  • HIPAA
  • Training Materials
  • Subject Matter Experts
  • ISO
  • Real Estate
  • Hard Copy
  • Medical Necessity
  • Computer System
  • R
  • ICD-9
  • Medical Documentation
  • User Manuals
  • User Guides
  • Hippa
  • UCC
  • BOM
  • HTML
  • Commercial Loans
  • ECTD
  • Law Firm
  • DME
  • Recovery Audit
  • Lotus Notes
  • Xerox

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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