Documentation supervisor jobs near me

Superintendent - Mission Critical We are seeking an experienced Superintendent to oversee mission critical projects, specifically within data center construction and industrial environments. The ideal candidate will be responsible for managing on-site operations, ensuring projects are completed on time, within budget, and to the highest quality standards. This role requires significant travel and the ability to lead ground-up construction efforts in various settings including cold storage and manufacturing facilities. Key Responsibilities Oversee day-to-day operations of mission critical construction projects. Ensure compliance with safety regulations and industry standards. Coordinate with subcontractors, suppliers, and other stakeholders. Manage project timelines, budgets, and resources to ensure successful completion. Conduct regular site inspections to monitor progress and quality of work. Develop and maintain strong relationships with clients and project teams. Prepare and submit project reports and documentation. Lead and mentor on-site construction teams, fostering a culture of safety and excellence. Qualifications Proven experience as a Superintendent in mission critical construction projects. Strong knowledge of data center construction and industrial facilities. Experience with ground-up construction and cold storage facilities. Ability to travel as required for project needs. Excellent leadership and communication skills. Strong problem-solving abilities and attention to detail. Bachelor's degree in Construction Management, Engineering, or a related field preferred. For this position you must be currently authorized to work in the United States. We do not sponsor for this position. Email Your Resume In Word To Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also: rj.conner@cybercoders.com Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : AG21-1859769L739 -- in the email subject line for your application to be considered.*** RJ Conner - Recruiter For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa. This job was first posted by CyberCoders on 07/15/2025 and applications will be accepted on an ongoing basis until the position is filled or closed. CyberCoders is proud to be an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. Individuals needing special assistance or an accommodation while seeking employment can contact a member of our Human Resources team at Benefits@CyberCoders.com to make arrangements.

Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description: This position will support a territory including Willoughby, OH, Streetsboro, OH, and Aurora, OH Summary The Signature Customer Success Supervisor will manage a high volume of smaller customers. The Signature Customer Success Supervisor will focus on driving customer satisfaction and retention at scale, leveraging dashboards and reporting to support clients effectively. The Signature Customer Success Supervisor will excel in managing multiple customers efficiently, providing value-driven guidance, and ensuring consistent engagement. The Signature Customer Success Supervisor will drive customer loyalty and growth by identifying patterns, addressing common challenges, and enabling customers to maximize their success with our solutions and products. Effective January 2026, this will be a Non-MIP FT Sales Management position with an enhanced sales incentive plan. Key Responsibilities Issue Management Serve as the primary point of contact and advocate for assigned accounts. Handle routine customer inquiries with standardized solutions while escalating complex issues as needed. Coordinate with sales, support teams, and UPS operations to deliver supply chain solutions. Value Creation / Proposals Proactively engage existing customers to enhance value and prevent churn. Conduct periodic, mostly virtual customer check-ins and performance reviews to assess satisfaction and identify improvement areas. Identify low-touch upsell opportunities and guide customers to resources for additional value. Develop strategies for upselling / cross-selling opportunities to drive account growth. Drive product adoption and educate customers on products and services. Territory Management Manage a large portfolio of lower-tier accounts with a focus on efficiency and scalability. Monitor customer health metrics to measure satisfaction and prevent churn. Feedback Collection Update UPS DRIVE with retention data, planning next steps for churn prevention / growth. Qualifications 0-4 years in customer success, support, or related customer-facing roles. SMB account management experience. Ability to manage multiple customer engagements through strong organizational skills. Data-driven mindset. Excellent written communication skills. Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. Other Criteria: UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law. Basic Qualifications: Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer. Pay Range: The salary range for this position is $61,620.00/year to $107,880.00/year. Actual compensation is based on various factors such as location, job-related knowledge, skills, education/training, and work experience. This position is eligible for our sales incentive plan and offers the annual management incentive plan, subject to applicable eligibility requirements. Incentives are not guaranteed and are dependent upon individual and/or company performance. Our company offers the following benefits for this position, subject to applicable eligibility requirements. Medical/prescription drug coverage, Dental & Vision Benefits, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Basic and Supplemental Life Insurance & Accidental Death and Dismemberment, Disability Income Protection Plan, Employee Assistance Program, Educational Assistance Program, 401(k) retirement program, Vacation, Paid Holidays and Personal time, Paid Sick/Family and Medical Leave time as required by law, Discounted Employee Stock Purchase Program.

Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications. We deliver on this mission by empowering our employees by encouraging and recognizing superior performance and innovative solutions, by promoting teamwork and divisional cooperation. Primary Function The Supervisor Document Administration is responsible for assisting the Manager Document Administration with daily oversight and management of the respective departmental sub-team(s) - Assignments, Lien Release, Collateral (Active or Liquidated), File Center, MERS, Transaction Management, Land Transactions, Assumptions, etc. Direct Reports: Team Lead - Document Administration Title Team Lead - Document Administration Collateral Document Administration - Title Specialist II, III Document Administration - Collateral Specialist II, III Document Administration Specialist I Document Administration - Support Specialist I Principal Duties: Provide leadership, support, and guidance to the team members of the assigned functional area. Organize workflow and ensure that employees understand their assigned duties and /or delegated tasks. Ensure all employees receive appropriate functional area training and education, including ongoing compliance training. Receive complaints/escalations from borrowers, clients, and other external customers. Take ownership of all issues (borrower, client, external customers, etc.) and follow through to resolution. Set goals for employee performance and deadlines that are in alignment with departmental and organizational goals. Monitor employee productivity and performance. Provide constructive feedback and coaching. Conduct regular performance reviews of vendors and custodians within assigned functional area(s), to ensure compliance with any/all service level agreements (SLAs). Ensure accurate and timely delivery of reporting from the respective functional area - internal, client, vendor, custodial, etc. Ensure accurate and timely communication of information received from upper management to employees and vice versa. Assist Manager Document Administration with regular updates to the Document Administration SharePoint site, along with corresponding Job Aids and Workflows, etc. Assist Manager Document Administration with regular updates to all published policies and procedures to ensure that they remain current and receive, at a minimum, annual updates. Performs related duties as assigned by management. *These essential functions are fundamental to the role, and must be performed on-site, as they cannot physically be performed remotely. In addition, the Company has determined that an in-person presence is important to critical components of our work, including oversight, training, collaboration, and productivity. Items not marked (*) as essential on-site may still require partial on-site work to perform the role satisfactorily. Education and Experience High school diploma or equivalent, required. Associates or bachelor's degree preferred. 6+ years' experience in Document Administration in Mortgage Servicing or similar field. Prior year performance evaluation of 3.5 or better. (Internal candidates only) Direct Supervisor recommendation. (Internal candidates only) Knowledge, Skills, and Abilities Intermediate to advanced knowledge of all Document Administration functions. Proven experience as a supervisor or other relevant leadership role. General mortgage servicing and mortgage document knowledge. General resource and pipeline management skills. Ability to handle confidential material in a professional, ethical manner. Strong borrower-facing communication skills. Superior interpersonal skills to build and maintain professional relationships with vendors, co-workers, etc. Superior professional communication skills - written & verbal. Superior time management skills & ability to respond to vendor/inter-departmental requests in a timely fashion. Ability to prioritize workload to meet deadlines and achieve volume goals and performance standards. Ability to maintain a consistent teamwork mentality. Ability to learn and execute multiple job functions. Advanced knowledge of MS Office: Word, Excel & Outlook Ability to merge, summarize and present data using excel functions such as pivot tables and formulas. Research & analytical skills to comprehend applicable state laws. Superior written and verbal communication and follow up skills as well as a strong sense of accountability. Technical writing experience helpful. Ability to multi-task and well organized. Entry level SQL skills preferred. While this description is intended to be an accurate reflection of the position's requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary. All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Okta Verify and Microsoft Authenticator. Employment will be contingent on this requirement. By applying to this position candidate acknowledges that this is not a remote role and is required to be on-site. Additional Information: While this description is intended to be an accurate reflection of the position's requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary. All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Okta Verify and Microsoft Authenticator. Employment will be contingent on this requirement. Company Benefits: Newrez is a great place to work but we are only as strong as our greatest asset, our employees, so we believe in rewarding them! Medical, dental, and vision insurance Health Savings Account with employer contribution 401(k) Retirement plan with employer match Paid Maternity Leave/Parental Bonding Leave Pet insurance Adoption Assistance Tuition reimbursement Employee Loan Program The Newrez Employee Emergency and Disaster Fund is a new program to support our team members Newrez NOW: Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions Equal Employment Opportunity We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better. CA Privacy Policy CA Notice at Collection

Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications. We deliver on this mission by empowering our employees by encouraging and recognizing superior performance and innovative solutions, by promoting teamwork and divisional cooperation. Primary Function The Supervisor Document Administration is responsible for assisting the Manager Document Administration with daily oversight and management of the respective departmental sub-team(s) - Assignments, Lien Release, Collateral (Active or Liquidated), File Center, MERS, Transaction Management, Land Transactions, Assumptions, etc. Direct Reports: * Team Lead - Document Administration Title * Team Lead - Document Administration Collateral * Document Administration - Title Specialist II, III * Document Administration - Collateral Specialist II, III * Document Administration Specialist I * Document Administration - Support Specialist I Principal Duties: * Provide leadership, support, and guidance to the team members of the assigned functional area. * Organize workflow and ensure that employees understand their assigned duties and /or delegated tasks. * Ensure all employees receive appropriate functional area training and education, including ongoing compliance training. * Receive complaints/escalations from borrowers, clients, and other external customers. Take ownership of all issues (borrower, client, external customers, etc.) and follow through to resolution. * Set goals for employee performance and deadlines that are in alignment with departmental and organizational goals. Monitor employee productivity and performance. Provide constructive feedback and coaching. * Conduct regular performance reviews of vendors and custodians within assigned functional area(s), to ensure compliance with any/all service level agreements (SLAs). * Ensure accurate and timely delivery of reporting from the respective functional area - internal, client, vendor, custodial, etc. * Ensure accurate and timely communication of information received from upper management to employees and vice versa. * Assist Manager Document Administration with regular updates to the Document Administration SharePoint site, along with corresponding Job Aids and Workflows, etc. * Assist Manager Document Administration with regular updates to all published policies and procedures to ensure that they remain current and receive, at a minimum, annual updates. * Performs related duties as assigned by management. * These essential functions are fundamental to the role, and must be performed on-site, as they cannot physically be performed remotely. In addition, the Company has determined that an in-person presence is important to critical components of our work, including oversight, training, collaboration, and productivity. Items not marked (*) as essential on-site may still require partial on-site work to perform the role satisfactorily. Education and Experience * High school diploma or equivalent, required. * Associates or bachelor's degree preferred. * 6+ years' experience in Document Administration in Mortgage Servicing or similar field. * Prior year performance evaluation of 3.5 or better. (Internal candidates only) * Direct Supervisor recommendation. (Internal candidates only) Knowledge, Skills, and Abilities * Intermediate to advanced knowledge of all Document Administration functions. * Proven experience as a supervisor or other relevant leadership role. * General mortgage servicing and mortgage document knowledge. * General resource and pipeline management skills. * Ability to handle confidential material in a professional, ethical manner. * Strong borrower-facing communication skills. * Superior interpersonal skills to build and maintain professional relationships with vendors, co-workers, etc. * Superior professional communication skills - written & verbal. * Superior time management skills & ability to respond to vendor/inter-departmental requests in a timely fashion. * Ability to prioritize workload to meet deadlines and achieve volume goals and performance standards. * Ability to maintain a consistent teamwork mentality. * Ability to learn and execute multiple job functions. * Advanced knowledge of MS Office: Word, Excel & Outlook Ability to merge, summarize and present data using excel functions such as pivot tables and formulas. * Research & analytical skills to comprehend applicable state laws. * Superior written and verbal communication and follow up skills as well as a strong sense of accountability. Technical writing experience helpful. * Ability to multi-task and well organized. * Entry level SQL skills preferred. While this description is intended to be an accurate reflection of the position's requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary. All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Okta Verify and Microsoft Authenticator. Employment will be contingent on this requirement. By applying to this position candidate acknowledges that this is not a remote role and is required to be on-site. Additional Information: While this description is intended to be an accurate reflection of the position's requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary. All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Okta Verify and Microsoft Authenticator. Employment will be contingent on this requirement. Company Benefits: Newrez is a great place to work but we are only as strong as our greatest asset, our employees, so we believe in rewarding them! * Medical, dental, and vision insurance * Health Savings Account with employer contribution * 401(k) Retirement plan with employer match * Paid Maternity Leave/Parental Bonding Leave * Pet insurance * Adoption Assistance * Tuition reimbursement * Employee Loan Program * The Newrez Employee Emergency and Disaster Fund is a new program to support our team members Newrez NOW: * Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more * 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice * Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee * Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions Equal Employment Opportunity We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better. CA Privacy Policy CA Notice at Collection

ABC Legal Service is proud to be the national leader in service of process. We are a team of 1000 and growing with offices in Los Angeles, Oklahoma City, Phoenix, Brooklyn, Chicago, Washington DC, and more. Seattle is our home and headquarters. We've been successful in this unique business for over 30 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer. Our focus is to expand our technology lead, acquire and integrate less efficient competitors, and tap into new segments through an integrated inbound marketing and sales approach. Position Summary: The e-Fulfilment Supervisor oversees the review and filing of legal documents utilizing ABC Legal's proprietary platforms and tools. The Supervisor provides training and guidance to staff, resolves escalated issues, and drives continuous improvement initiatives to meet organizational goals. Key Responsibilities: Supervise and coordinate activities of the e-fulfillment teams to ensure optimal performance and productivity. Develop and implement workflow strategies to improve efficiency and accuracy. Set and monitor team Key Performance Indicators (KPIs) in alignment with departmental goals. Provide leadership and development to team leads, including coaching, mentoring, and performance evaluations. Manage department scheduling and delegate tasks to ensure coverage and timely task completion. Collaborate with upper management to implement department strategies and process improvements. Oversee hiring, onboarding, and training of new team members. Handle performance management, including conducting reviews, managing corrective actions, and executing disciplinary measures as necessary. Ensure compliance with all relevant company policies, procedures, and regulatory requirements. Qualifications: Experience in team supervision or operations management, preferably in an electronic filing or related administrative environment. Strong leadership and interpersonal skills, with the ability to motivate and guide team members. Excellent organizational and time-management abilities. Proficient in performance management and employee development practices. Ability to make sound decisions in a fast-paced environment. Familiarity with relevant software systems and tools used in electronic filing processes. We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. Join our team today! Benefits: Health, Dental, Vision insurance 401(k) with company matching Paid time off 7 Paid company holidays 4 Floating holidays per-year Life Insurance and AD&D Insurance Long Term Disability Health Care Reimbursement Flexible Spending Account Dependent Care Flexible Spending Account EAP (Employee Assistance Program) Pet Insurance Starting Pay: $50,000 - $63,000 per year, based on location and experience Schedule: Full-time, Monday through Friday, Remote

Job Title: Remote Customer Support Representative Evolution Sports Group is a leading sports management company that specializes in helping athletes achieve their full potential. Our team is dedicated to providing top-notch services to our clients and ensuring their success both on and off the field. We are looking for a dedicated and passionate individual to join our team as a Remote Customer Support Representative. Role Overview: As a Remote Customer Support Representative, you will be responsible for providing excellent customer service to our clients. You will be the first point of contact for any inquiries or concerns and will work closely with our team to ensure a positive experience for our customers. This is a full-time remote position, allowing you to work from the comfort of your own home. Key Responsibilities: - Respond to customer inquiries and concerns through various channels, including email, phone, and social media - Provide timely and accurate information to customers regarding our services, products, and policies - Work closely with our team to resolve any customer issues and escalate complex cases to the appropriate department - Maintain a high level of professionalism and empathy when dealing with customers - Keep detailed records of customer interactions and transactions - Continuously strive to improve customer satisfaction and retention rates - Stay up-to-date with our company's products, services, and policies to provide accurate information to customers - Collaborate with other departments to ensure a seamless customer experience Qualifications: - High school diploma or equivalent; Bachelor's degree preferred - 1-2 years of experience in a customer service role - Excellent communication skills, both written and verbal - Strong problem-solving and critical thinking abilities - Ability to work independently and in a team environment - Proficient in using various communication and customer support tools - Experience in the sports industry is a plus Contract Details: This is a full-time, remote position with a competitive salary and benefits package. As a Remote Customer Support Representative, you will have the flexibility to work from your home office and set your own schedule. However, you will be expected to be available during our business hours and respond to customer inquiries in a timely manner. Join our team at Evolution Sports Group and help us provide exceptional customer service to our clients. Apply now and be a part of our growing company.

Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing - and we are excited to help digitally transform their operations at scale. Working at Samsara means you'll help define the future of physical operations and be on a team that's shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you'll have the autonomy and support to make an impact as we build for the long term. About the role: We are looking for a supervisor capable of managing the day-to-day interactions and processes in our Level 1 Customer Support team. In this role, your main priority is to be available as a coach and mentor for your team members, providing insight into daily responsibilities, handling customer escalations, and overseeing your team to keep them on task. You will be responsible for contributing to the productivity of the support team as well as leading by example. Your goal is to empower your team to produce fast, consistent, world-class customer support and be present for the needs of the team. Our ideal candidate is a high performer with experience leading a team in a contact center environment. This role will focus on training, teaching, and empowering our Level 1 Customer Support Specialists to grow into high-performing members of the support team. This is a remote role open to candidates residing in the US except Alaska, Austin Metro, Boulder Metro, California, Chicago Metro, Connecticut, Dallas Metro, Denver Metro, Houston Metro, Maryland, Massachusetts, New Jersey, New York, Rhode Island, Seattle Metro, and Washington, D.C. You should apply if: You want to impact the industries that run our world: Your efforts will result in real-world impact-helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely. You are the architect of your own career: If you put in the work, this role won't be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, and countless opportunities to experiment and master your craft in a hyper-growth environment. You're energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers. You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best. In this role, you will: Be responsible for day-to-day monitoring and management of incoming contact channels (Phone, Email, Chat) and agent status to ensure adequate coverage, making adjustments as needed. Maintain schedules and monitor time-off requests and time reporting for FTE's and contract workers. Train, continually coach & educate the Level 1 agents to ensure the highest standards for our customer support experience are achieved and maintained. Conduct regular ticket audits and reviews (informally and through QA) and constantly practice active coaching on a day-to-day basis. Work closely alongside other Supervisors, Training/Enablement, Workforce Management, and Support Operations Leadership to plan/execute structured education (both for initial onboarding and ongoing development). Be the initial point of escalation for Tier 1 questions and escalations from your team, and work with the management team on the resolution when needed. Constantly go above and beyond to serve our customers and your team, and be a standard-setting example for customer satisfaction. Think strategically about the current process and how to improve them. Answer customer-facing calls in order to remain up to date with the customers and team and to assist with peak phone volumes. Hire, develop and lead an inclusive, engaged, and high performing team. May be asked to work an assigned shift that covers after-hours and/or weekends. Champion, role model, and embed Samsara's cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices. Minimum requirements for the role: 1-3 years of leadership experience as a leader of individuals in a high-volume contact center support environment is required. 1+ years of leadership experience supporting teams in customer billing, finance and retention capacities. Bilingual English/Spanish required We welcome applications from candidates with a bachelor's degree or those who have gained equivalent expertise through practical experience in Customer Support or related fields. Strong understanding of Behavioral-Based Coaching Model including establishing effective goals through a SMART model or similar. Experience establishing expectations around development and performance management. Strong problem-solving and troubleshooting skills with the ability to exercise mature judgment. Superior customer-facing skills with the ability to represent Samsara with strategic accounts and partners. An ideal candidate also has: COPC, CCSP or other customer support related certifications Experience in leading global Teams The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience.$53,550-$72,000 USD At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact. Benefits Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, and much, much more. Take a look at our Benefits site to learn more. Accommodations Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email ********************************** or click here if you require any reasonable accommodations throughout the recruiting process. Flexible Working At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual's ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable. Fraudulent Employment Offers Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in ‘@samsara.com' or ‘@us-greenhouse-mail.io'. For more information regarding fraudulent employment offers, please visit our blog post here.

Banyan Software provides the best permanent home for successful enterprise software companies, their employees, and customers. We are on a mission to acquire, build and grow great enterprise software businesses all over the world that have dominant positions in niche vertical markets. In recent years, Banyan was named the #1 fastest-growing private software company in the US on the Inc. 5000 and amongst the top 10 fastest-growing companies by the Deloitte Technology Fast 500. Founded in 2016 with a permanent capital base setup to preserve the legacy of founders, Banyan focuses on a buy and hold for life strategy for growing software companies that serve specialized vertical markets. Customer Support Supervisor - Software Answers Inc. Location: Remote (U.S. based preferred) Job Type: Full-time Reports To: Director of Operations About the Role Software Answers Inc., provider of Oscar and CodeOne Property Management Systems, is seeking a Customer Support Supervisor to lead, mentor, and support our integrated Customer Support team. This is a player-coach role: you will manage the combined support team across both platforms while continuing to engage directly with escalations and complex technical cases. You'll set performance standards, drive process improvements, and foster a culture of collaboration and accountability. You will report directly to the Director of Operations, ensuring alignment between support execution, customer experience, and broader operational goals. Key Responsibilities Leadership & Coaching Supervise, mentor, and develop the support team. Align workflows, escalation paths, and customer communication standards across both product lines. Provide coaching, regular feedback, and performance reviews to strengthen technical and service skills. Partner with the Director of Operations on staffing, resource allocation, and long-term team planning. Hands-On Support (Player Role) Serve as Tier 2/Tier 3 escalation point for complex customer issues. Troubleshoot advanced problems using SQL queries, system logs, and diagnostic tools. Work directly with customers when issues require senior-level intervention. Collaborate with Product, QA, and Engineering teams to resolve bugs and influence product enhancements. Process & Continuous Improvement Monitor KPIs across both platforms (e.g., response times, resolution rates, customer satisfaction). Drive initiatives to unify knowledge bases, training, and support documentation. Recommend and implement improvements in tools, automation, and workflows. Ensure scalable operations as the customer base and product lines continue to grow. Qualifications Required 4+ years of experience in software support, technical customer success, or helpdesk environments. 1-2+ years in a supervisory, lead, or coaching role. Strong technical troubleshooting skills with ERP, PMS, or accounting/finance systems. Industry background with Property Management Systems (long stay, hotels, vacation rentals, or multi-unit residential). Ability to use SQL, read system logs, and explain technical solutions clearly. Excellent interpersonal and communication skills with a balance of empathy and accountability. Preferred Experience leading a support team covering multiple product lines. B2B SaaS support leadership experience. Familiarity with accounting workflows in housing, hospitality, or real estate. Experience with modern support platforms (Zendesk, Freshdesk, Salesforce, Intercom). Why Join Software Answers? Leadership & Impact: Manage a unified support team across two flagship platforms. Direct Influence: Report to the Director of Operations and contribute directly to company growth and operational strategy. Growth & Learning: Continue developing leadership and technical expertise in a vertical SaaS environment. Flexibility: Remote-first culture with strong collaboration and professional development opportunities. Compensation & Benefits Competitive salary based on experience 401(k) with matching Health, dental, and vision insurance Paid time off and holidays Remote work support and onboarding Work Schedule Monday through Friday Occasional flexibility for escalations across time zones If you're a tech-savvy, service-oriented professional with a passion for industry-specific software and meaningful customer relationships, we encourage you to apply. Diversity, Equity, Inclusion & Equal Employment Opportunity at Banyan: Banyan affirms that inequality is detrimental to our Global Teams, associates, our Operating Companies, and the communities we serve. As a collective, our goal is to impact lasting change through our actions. Together, we unite for equality and equity. Banyan is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance. Beware of Recruitment Scams We have been made aware of individuals fraudulently posing as members of our Talent Acquisition team and extending fake job offers. These scams may involve requests for personal information or payment for equipment. Protect yourself by following these steps: Verify that all communications from our recruiting team come from ********************** email address. Remember, employers will never request payment or banking information during the hiring process. If you receive a suspicious message, do not respond - instead, forward it to ************************** and/or report it to the platform where you received it. Your safety and security are important to us. Thank you for staying vigilant.

Who We Are Imagine Pediatrics is a tech enabled, pediatrician led medical group reimagining care for children with special health care needs. We deliver 24/7 virtual first and in home medical, behavioral, and social care, working alongside families, providers, and health plans to break down barriers to quality care. We do not replace existing care teams; we enhance them, providing an extra layer of support with compassion, creativity, and an unwavering commitment to children with medical complexity. Where You'll Be This position will be remote with occasional (20%) travel. We prefer candidates based in the following states: Texas, Louisiana, Missouri, New York, Florida, North Carolina, Georgia What You'll Do As a Supervisor, Patient Engagement, you will be responsible for leading and guiding a team of Patient Engagement Associates I & II in our centralized call center. This role entails direct supervision, including one-on-one meetings, managing timekeeping, attendance, delivering continuous training, overseeing performance management, and acting as a back-up in taking calls to help achieve enrollment targets. Conduct regular one-on-one meetings with direct reports to provide feedback, set goals, and support professional development. Ensure that staff members are well-informed and equipped to meet service standards. Ensure accuracy in timesheets in accordance with compliance and company policies. Approve any scheduling changes and time off requests. Provide constructive feedback and coaching to improve efficiency and effectiveness. Assist in the development of strategies to improve overall service and efficiency. Act as the first point of contact for any issues or conflicts within the team or caller inquiries. Resolve issues effectively while maintaining professional relationships. Compile and analyze performance data to create reports on team success and areas needing improvement. Present findings to senior management as needed. Support team in achieving target goals towards call center metrics. Occasionally assisting in making outbound phone calls. What You Bring & How You Qualify First and foremost, you're passionate and committed to reimagining pediatric health care and creating a world where every child with complex medical conditions gets the care and support, they deserve. For this role, you will need: Bachelor's degree in business management or a related field preferred. 3-5+ years of experience in a call center environment, with experience coaching, mentoring and training others. Proficiency in Talkdesk or similar telephony platforms and Microsoft Office (Word, Excel, PowerPoint, etc.) is required. Extensive experience in working on complex projects with critical thinking and problem solving. Ability to balance work pressure with time management skills. Strong knowledge of customer service protocols and compliance requirements. Excellent communication and interpersonal skills. Ability to handle confidential and sensitive information with discretion. Highly organized and detailed oriented. Demonstrate ability to build positive relationships and communicate with people of diverse backgrounds and skillsets. Healthcare call center experience is a plus. Bilingual Spanish strongly preferred What We Offer (Benefits + Perks) The target base salary for this position starts at $65,000-$80,000 in addition to competitive company benefits package and eligibility to participate in an employee equity purchase program (as applicable). When determining compensation, we analyze and carefully consider several factors including job-related knowledge, skills and experience. These considerations may cause your compensation to vary. We provide these additional benefits and perks: Competitive medical, dental, and vision insurance Healthcare and Dependent Care FSA; Company-funded HSA 401(k) with 4% match, vested 100% from day one Employer-paid short and long-term disability Life insurance at 1x annual salary 20 days PTO + 10 Company Holidays & 2 Floating Holidays Paid new parent leave Additional benefits to be detailed in offer What We Live By We're guided by our five core values: Our Values: Children First. We put the best interests of children above all. We know that the right decision is always the one that creates more safe days at home for the children we serve today and in the future. Earn Trust. We listen first, speak second. We build lasting relationships by creating shared understanding and consistently following through on our commitments. Innovate Today. We believe that small improvements lead to big impact. We stay curious by asking questions and leveraging new ideas to learn and scale. Embrace Humanity. We lead with empathy and authenticity, presuming competence and good intentions. When we stumble, we use the opportunity to grow and understand how we can improve. One Team, Diverse Perspectives. We actively seek a range of viewpoints to achieve better outcomes. Even when we see things differently, we stay aligned on our shared mission and support one another to move forward - together. We Value Diversity, Equity, Inclusion and Belonging We believe that creating a world where every child with complex medical conditions gets the care and support, they deserve requires a diverse team with diverse perspectives. We're proud to be an equal opportunity employer. People seeking employment at Imagine Pediatrics are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information, or characteristics (or those of a family member), pregnancy or other status protected by applicable law.

The Patient Access Supervisor manages and provides operational oversight to the department/business functions of assigned area or in multiple clinic/geographic locations to ensure efficient and effective operations. This may include a combination of some or all the following: reception; insurance verification; patient scheduling; patient registration; and co-pay/co-insurance collection. The Patient Access Supervisor supervises registration/scheduling staff. This role optimizes staff performance through coordination of workload distribution, staff reassignment, and feedback regarding expected outcomes and performance. The Patient Access Supervisor monitors and maintains performance improvement results. This role ensures all staff exhibit patient service expectations consistently. Licensure, Certification, or Registration Requirements for Hire: N/A Licensure, Certification, or Registration Requirements for continued employment: N/A Experience REQUIRED: Two(2) years of previous patient scheduling/registration work experience in a healthcare setting (e.g. academic medical center, doctor's office, medical practice, etc.) Experience with medical terminology, medical insurance, HMO, managed care, electronic medical billing/order entry/registration systems, appointment scheduling and medical coding requirements Previous experience with Microsoft Office applications (at the intermediate level) and e-mail/calendaring Experience PREFERRED: One (1) or more years of previous supervisor/management experience Education/training REQUIRED: Associate Degree in Healthcare Administration, Business Administration, Finance, Accounting, or closely related field from an accredited institution or additional 4 years of work experience may be considered in lieu of education. Education/training PREFERRED: Completion of medical terminology and/or other healthcare related courses Bachelor's Degree in Business, Accounting or closely related field from an accredited program Independent action(s) required: Supervises assigned staff and daily operations of area(s) and evaluates performance. Coordinates and delegates daily work assignments. Monitors workflow and makes alterations, as needed. Serves as contact and liaison with other departments. Identifies and implements process change to improve patient services and staff productivity. Partners with management to address issues that require immediate attention, i.e. policies violations, conflicts of a sensitive nature or that would be considered unusual in nature. Job duties may include the access to and/or contact with medications and related supplies. Supervisory responsibilities (if applicable): Hires, trains, and mentors assigned staff. Approves/denies leave request. Evaluates performance of all FTEs. Participates in disciplinary actions. Manages/oversees other areas in the absence of the Manager. Keeps employees abreast of priorities, activities and procedural/policies changes. Implements, enhances, and monitors on-going initiatives designed to reduce errors and improve patient services. Analyzes policies, procedures, and workflow/processes and makes appropriate recommendations for changes. Additional position requirements: Depending on area of assignment, must be flexible to work off-shifts and weekends as needed based on operational needs. May be considered part of essential staffing, depending on the assigned area. Age Specific groups served: N/A Physical Requirements (includes use of assistance devices as appropriate): Physical - Lifting less than 20 lbs. Activities: Prolonged sitting, Walking (distance) Mental/Sensory: Strong recall, Reasoning, Problem solving, Hearing, Speak clearly, Write legibly, Reading, Logical thinking Emotional: Fast pace environment, Able to handle multiple priorities, Able to adapt to frequent change EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4.

at Sumitomo Electric Wiring Systems, Inc. This is a Remote Work position. The selected candidate may reside and perform work in any of the following states: Michigan, Ohio, Illinois, Indiana, Kentucky, Tennessee, Mississippi, Alabama, Texas or Florida. No relocation benefit will be offered for this position. It will be a hybrid position if the selected candidate resides within 50 miles radius of SEWS office. Associates are required to work at least three days in the office each week but also have the flexibility to work off-site. Job Duties and Responsibilities: Gather, generate, analyze and provide import duties and fees by customer and by month. Analyze and compare variances at the end-month close. Support with the Import Duty Budget. Supervise the application of special tariffs and Free Trade Agreements. Support with the Customs Clerance Instructions to Brokers. Supervise and coordinate Special Programs with Customs Brokers (520d, Duty Draw Back, Post Entry Amendments) Support with the review and approval of REQs. Provide assistance to the Assistant Manager's team when needed. Provide support to the Customs General Manager on special projects requested. Qualifications: Bachelor's degree in international business or related field preferred. +10 years progressive professional experience in US Customs Compliance, with US Broker, import/export knowledge, IMMEX Program, MX Customs Regulations and MX Fiscal knowledge. Experience with USMCA Automotive Industry Regulations, MX and US Free Trade Agreements. Business Planning Skills. Proficient MS Office required, specifically in excel, as the job requires excel extensively. Be able to analyze data. Excellent verbal/written communications skills in English/Spanish and strong analytical/teamwork skills. About Sumitomo Electric Wiring Systems, Inc. Sumitomo Electric Wiring Systems, Inc. (SEWS) is part of the Sumitomo family of companies, a 400 year old brand with a reputation for quality and reliability. With the support of facilities throughout North America, SEWS has been delivering innovative solutions to automakers for over 30 years, and is a leading supplier of electrical distribution systems, components and electronics. SEWS is committed to technical development worldwide and with a global network of resources, is able to deliver a truly competitive advantage to each of our customers. Our associates are what drive Sumitomo's continued growth, which is why we proudly offer a competitive salary and comprehensive benefits package, including Medical, Dental, Vision, Disability, Life, 401(k) with match, tuition benefits, paid holidays and vacation. To learn more about us, please visit *************** Follow Us on LinkedIn: ***************************************************************** About the Sumitomo Electric GroupSince the founding of Sumitomo Electric Industries, Ltd. in 1897 with copper wire production, we have developed many new technologies and products through innovative R&D activities based on Sumitomo Electric manufacturing technologies for electric wires and power cables. With more than 350 subsidiaries worldwide, we continue to introduce a wide variety of products that fulfill the expectations of society, in five business fields: Automotive, Information & Communications, Electronics, Environment & Energy, and Industrial Materials. We are a Fortune global 500 company. To learn more about Sumitomo Electric Group, please visit ********************** Follow Us on LinkedIn: ************************************************* **Interested Candidates Should Submit Cover Letter when Applying ** An Equal Opportunity Employer M/F/D/V

Cardinal Health Sonexus™ Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products. Together, we can get life-changing therapies to patients who need them-faster. Responsibilities The Customer Service Operations Supervisor leads program staff performing actions including customer service, enrollment /reimbursement activities, benefit investigations for product benefit coverage, prior authorization assistance, copay enrollment, and other patient services. Oversee daily operations for patient access support contact center team of up to 15 team members and provides daily support ensuring team members can perform job responsibilities. Oversee daily operations for quality performance monitoring team of up to 8 team members and provides daily support ensuring team members can perform job responsibilities. Coach, teach, train, and mentor team members in a 100% remote setting while monitoring individual and team performance. Demonstrate knowledge of quality systems and approaches including Call & Case Monitoring, Adverse Event reporting and Non-Conformance management. Create and maintain creating and maintaining Standard Operating Procedures and work instructions specific to the program. Coordinate and deliver reoccurring (weekly, monthly, and quarterly) reviews of program metrics / dashboards while proactively sharing results with internal and external senior leaders. Coordinate and deliver special projects related to quality monitoring and reoccurring quality related calibration meetings, both internal and client facing. Assess / Test / Solution / Approve program changes including those related to Information Technology, platform upgrades, and modifications to program business rules. Report system issues that can impact our client relationship management system (CRM) and/or productivity in a timely manner. Manage employee timecards in addition to standard HR responsibilities as a people leader. Open job requisitions, conduct interviews, and provide personnel recommendations to senior leaders. Coordinate with senior leadership and Advice and Counsel Center to determine appropriate corrective action, not limited to termination when applicable. Continually monitor program adherence, quality, attendance, and address accordingly. Report Non-Conformances in a timely manner. Coordinate with fellow supervisors and collaborate with business partners to provide effective responses and resolutions to complex program related issues. Conduct recurring development-based 1x1s with team members focused on both performance and goal setting. Effectively manage time and independently prioritize work responsibilities to meet key deadlines. Maintain regular contact with client/3rd party partners by leveraging excellent verbal and written communication skills. Contribute to the building and presentation of quarterly business reviews to clients (either virtually or in-person). Proactively seek and implement process efficiencies to reduce team manual work for Agents and Quality performance team. Host recurring (bi-weekly/monthly) team meetings to discuss updates, process changes, team SLAs/KPIs, QA, trends, etc. Work well independently and in a team setting by collaborating across different departments. Travel may be needed to perform your duties up to 25%. Qualifications Bachelor's degree or equivalent work experience preferred. 3-5 years of experience in related field of patient support programs preferred. Previous management experience preferred. Previous Quality monitoring experience preferred. Strong communication, presentation, and time management skills. Commitment to the continued development of oneself and team members. Advanced computer skills and proficiency in Microsoft Office including but not limited to Word (e.g. inserting tables, mail merge, tracking changes, updating headers and footers), Teams, Outlook, PowerPoint (e.g. updating slide layout, adding slides, adding & updating charts, and graphs, and updating themes), and preferred Excel capabilities including pivot tables, graphing, and basic formulas. What is expected of you and others at this level Coordinates and supervises the daily activities of operations, or business support staff Administers and executes policies and procedures Ensures employees operate within guidelines Decisions have a direct impact on work unit operations and customers Frequently interacts with subordinates, customers and peer groups at various management levels Interactions normally involve information exchange and basic problem resolution Effective communication and collaboration with client Consistently demonstrate Cardinal Health values (What we value): Integrity - We hold ourselves to the highest ethical standard. Accountable - We bring passion, determination, and grit to deliver on our commitments. Inclusive - We embrace differences to drive the best outcomes. Mission Driven - We serve the greater goal of healthcare. Innovative - We develop new ways of thinking, operating, and serving customers. Regularly practice the Cardinal Heath behaviors (The way we act): Invites curiosity. Builds partnerships. Inspires commitment. Develops self and others. TRAINING AND WORK SCHEDULES: Your new hire training will take place 8:00am-5:00pm CT the first week of employment. Attendance is mandatory. This position is full-time (40 hours/week). Employees are required to have flexibility to work a scheduled shift of 8am-5pm CT. REMOTE DETAILS: You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following: Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable. Download speed of 15Mbps (megabyte per second) Upload speed of 5Mbps (megabyte per second). Ping Rate Maximum of 30ms (milliseconds). Hardwired to the router. Surge protector with Network Line Protection for CAH issued equipment. Anticipated salary range: $65,500 - $93,550 Bonus eligible: No Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being. Medical, dental and vision coverage Paid time off plan Health savings account (HSA) 401k savings plan Access to wages before pay day with my FlexPay Flexible spending accounts (FSAs) Short- and long-term disability coverage Work-Life resources Paid parental leave Healthy lifestyle programs Application window anticipated to close: 12/27/2025 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply. Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law. To read and review this privacy notice click here

Job Title: Documentation Specialist - Sr. Period: 10/28/2024 to 10/28/2025 - possibility of extension/direct hire Hours/Week: 40 hours - hours over 40 will be paid at time and a half Rate: $20/hour Contract Type: W-2 only Scope of Services: The Document Specialist prepares, edits, files, and assembles various types of documentation such as reports, technical documents, records, or correspondence. The role includes maintaining numerical, alphabetical, chronological, and subject filing systems. The Documentation Specialist is responsible for file maintenance and record-keeping, as well as locating and removing file material upon request. Role, Responsibilities, and Deliverables: Document Preparation: Prepare and edit documentation including reports, technical documents, records, and correspondence, ensuring accuracy and consistency. File Maintenance: Maintain and organize numerical, alphabetical, chronological, and subject filing systems for easy retrieval of documents. Record Keeping: Keep detailed records of all documents, ensuring that files are updated regularly and accurately. Document Assembly: Assemble and compile documents for various purposes, ensuring completeness and adherence to standards. File Requests: Locate and remove file material upon request, ensuring quick and efficient access to necessary documents. Document Review: Review documents for accuracy, completeness, and compliance with company standards and regulations. Collaboration: Work closely with various departments to gather necessary information and ensure that documentation meets organizational needs. Process Improvement: Identify opportunities for improving documentation processes and implement changes to enhance efficiency and accuracy. Training: Train new employees on documentation processes and procedures to ensure consistency across the organization. Compliance: Ensure that all documentation complies with relevant legal and regulatory requirements. Experience: Educational Background: High school diploma or equivalent; additional education or certification in documentation management is a plus. Professional Experience: 0-3 years of experience in documentation preparation, filing, and record-keeping in a professional setting. Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and document management systems. Attention to Detail: Strong attention to detail with the ability to spot errors and inconsistencies in documents. Organizational Skills: Excellent organizational skills with the ability to manage multiple tasks and priorities effectively. Communication Skills: Strong written and verbal communication skills to interact with various stakeholders and ensure clear and concise documentation. Problem-Solving Skills: Ability to identify and resolve issues related to documentation processes and systems. Confidentiality: Ability to handle sensitive and confidential information with discretion. Team Player: Ability to work effectively both independently and as part of a team. Preferred Qualifications: Certification: Certification in documentation or records management. Experience in a Specific Industry: Experience in a particular industry, such as healthcare, legal, or technical fields, may be preferred depending on the company's needs. Knowledge of Compliance Standards: Familiarity with industry-specific compliance standards and regulations related to documentation and record-keeping. JOB CODE: ABOJP00037461

Thank you for considering a career at Ensemble Health Partners! Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference! O.N.E Purpose: Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation. Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results. The Opportunity: CAREER OPPORTUNITY OFFERING Bonus Incentives Paid Certifications Tuition Reimbursement Comprehensive Benefits Career Advancement The starting salary for this position is $47,400 annually, final compensation will be based on experience Full-time position (40hrs per week), primarily working Monday-Friday dayshift in the Emergency Department; however, must be available to work evenings, nights, and weekends, based upon department demand. Job Summary: The Patient Access Supervisor organizes and coordinates the activities of assigned staff to ensure safe, effective, and appropriate work in a fiscally responsible manner. Handles and solves problems related to area of assignment. Maintains a working knowledge of functions in area of responsibility. Works in conjunction with patient access manager to develop and coach staff, creating optimal performance. Conducts and oversees orientation and training of all Patient Access staff. Performs Revenue Cycle tasks that are necessary to ensure compliance and excellent customer service. Assist Patient Access Manager with day-to-day operations. Essential Job Functions: Coordinates all registration duties with direct and indirect reporting employees. Ensures registration and pre-registration duties are completed daily. Provides training to staff. Monitors daily productivity and communicates with staff. Provides and reviews reporting to track department performance in key metrics including point of service, wait times, overtime, productivity, and others as necessary. Report needs may be daily, weekly, monthly, quarterly, annually, or as requested. Assigns and coordinates staff schedule, including scheduling rotation, time off, and call-offs as necessary. Ensures that department coordinates schedules in accordance with organizational policies. Minimizes overtime while maximizing productivity. Responsible for upfront collection process tracking and monitoring. Assigns goals, and provides coaching and corrective action as appropriate. On-call rotation which includes days, nights, and weekends as necessary. While performing on-call duties, the Supervisor may be required to provide administrative and educational guidance to staff via telephone. If necessary, the Supervisor may be required to fill in for call-offs, staffing issues, or unexpected volumes. Assists with developing department processes and procedures. Conducts staff training, education, and development. Conducts audits to ensure acceptable performance and provides continual coaching and education as necessary. Acts as a resource person for staff and ancillary departments. Embraces standards of behavior to provide and promote excellent customer service for both internal and external customers. Holds self and others accountable for behaviors that promote service excellence. Manages assigned projects regarding implementing, tracking, and process changes. Reports to Patient Access Leadership routinely for monitoring. Participates in daily facility activities as assigned by Patient Access Leadership. Gathering of statistical information of assigned. Works in the department as needed in designated areas. Assists with staff evaluations. Maintains time/attendance system. Attend facility meetings as required/needed by department and/or client to ensure process alignment and effective communication between clinical team and our team. This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Associates may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation. Ensemble Required License / Certification: Certified Healthcare Access Management (CHAM) Certified Revenue Cycle Representative (CRCR) Job Experience: - 1 to 3 Years Preferred Knowledge, Skills and Abilities: 2 Year/ Associate degree or 4 year/ Bachelor's Degree 2-3 years of supervisory experience in healthcare or business field preferred Ability to lead/direct others; high degree of analytical ability; working knowledge of Microsoft Office. Knowledge of registration, insurance, scheduling, and/or verification and hospital billing Join an award-winning company Five-time winner of “Best in KLAS” 2020-2022, 2024-2025 Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024 22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024 Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024 Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023 Energage Top Workplaces USA 2022-2024 Fortune Media Best Workplaces in Healthcare 2024 Monster Top Workplace for Remote Work 2024 Great Place to Work certified 2023-2024 Innovation Work-Life Flexibility Leadership Purpose + Values Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include: Associate Benefits - We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs. Our Culture - Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation. Growth - We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement. Recognition - We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company. Ensemble Health Partners is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble Health Partners also prohibits harassment of applicants or employees based on any of these protected categories. Ensemble Health Partners provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact *****************. This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role's range. EEOC - Know Your Rights FMLA Rights - English La FMLA Español E-Verify Participating Employer (English and Spanish) Know your Rights

**We are more than a health system. We are a belief system.** We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. ** Summary:** This technical leader will be responsible for managing daily operations of Patient Service Center (PSC) teams. He/she will be responsible for managing intraday functions of this high volume contact center as well as be responsible for supervisory functions, including hiring, performance management and coaching. He/She must promote and practice effective communication and will be responsible for creating an optimal patient experience by managing all team tasks related to the contact center. He/She interacts with internal/external customers as a resource for information and problem-solving. He/She reports to the Manager of the PSC. **Responsibilities And Duties:** 1. Maintains a safe and therapeutic patient care environment. 2. Demonstrates competence in providing care and services to patients based on the patients age specific and/or functional needs. 3. All employees shall abide by the Health Insurance Portability & Accountability Act HIPA a regulations, which help protect the privacy, security, & confidentiality of patient health information. 4. Responsible for ensuring that personal performance reflects the Mission, Vision and Service Pride Standards. 5. Monitors the daily activity of the Patient Access department to ensure all job functions are completed. 6. Develops and implements clinical application systems using knowledge of departmental processes and procedures. 7. Supports department in preparation of testing and training plans as they relate to information system updates and changes. 8. Participates in work performance evaluations of staff. 9. Determines and enforces corrective actions for employee performance. 10. Acts as a resource for troubleshooting employee, system and process problems. Consults with Director regarding unusual problems or complex situations. 1 1. Increase performance of department by identifying opportunities and designing processes to increase efficiency. 12. Responsible for new hire department orientation and the training of job functions. 13. Serves as primary contact for interdepartmental activities. 14. Responsible for administering and communicating department policies, procedures and practices to all employees. 15. Assists the Director with developing and implementing department goals, which support the hospital mission and vision. 16. Regularly attends meetings as appropriate. 17. Performs duties of staff when required. 18. Maintains department records related to department personnel and payroll. 19. Prepares recurring reports of department activity & productivity. Collects, calculates and/or summarizes data, verifies accuracy, and generates tables and/or reports. 20. Performs other duties as assigned, some of which may be essential to the job. Other Job Functions 1. Photocopying, utilizing facsimile equipment. **Minimum Qualifications:** High School or GED (Required) **Additional Job Description:** Work requires the ability to analyze and solve complex technical problems requiring the use of basic technical principles, plus in depth, Experience based knowledge. Good communication skills (verbal written) explaining factual information to patients. Visitors, etc. , and explaining instructions and procedures to employees in the department, conduct training and performance appraisals. No Certification , registration, or licensure required. **Work Shift:** Day **Scheduled Weekly Hours :** 40 **Department** Patient Contact Center Join us! ... if your passion is to work in a caring environment ... if you believe that learning is a life-long process ... if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment

NSG Group/Pilkington North America: Since becoming part of the Nippon Sheet Glass Group (NSG) in June of 2006, NSG Group is one of the world's largest glassmakers that manufactures and distributes automotive and flat glass for the automotive and building industries. Benefits: Medical, Dental, Vision 401(k) Match Employee Assistance Plan at no additional cost Educational Assistance Work Shoe/Boot Program Prescription Safety Glasses Program Company Paid Holidays - 10 Paid Vacation Life Insurance at no cost Pilkington Employee Advantage Discounts Available Position: (Safety Sensitive Position) 1st shift Warehouse Supervisor - Inventory Department Monday - Friday, 7:00 am - 3:00 pm with required overtime as needed Employees Supervised: 13 hourly employees across 3 shifts Pay: $23.00 - $25.00 an hour, based on experience Primary Duties: Serve as the CDC inventory liaison for service center/customer inventory concerns related to CDC. Coordinate cycle count plan to count all locations at least once biannually. Ensure physical cycle count sheets are completed properly, filed, and maintained per audit requirement. Monitor and investigate process errors causing inventory discrepancies. Coordinate project teams for physical inventory organization and management. Monitor and maintain transient locations, complete weekly transient report out to supervisors and managers on all overdue items to facilitate resolution. Monitor and maintain ROCA/damaged product disposal process. Monitor and maintain 999 SAP storage type items related to picking discrepancies. Supervise service center claims process, investigate and document all claims to support proper inventory adjustment credit. Supervise and maintain process for vendor chargeback of damages and discrepancies. Ensure documentation is completed for all chargeback items to ensure reimbursement. Supervise redistribution process ensuring timely completion of all redistribution items. Investigate, document, and attempt recovery of lost inventory items to minimize losses and keep inventory adjustments in line with monthly budget. Monitor internal inventory adjustments regularly, ensure proper adjustment codes are used, develop improvement plans where needed to eliminate process gaps/breakdowns. Facilitate operators' knowledge and compliance with work procedures. Assist with creation of work instructions related to inventory processes when needed. Identify and facilitate process improvement projects. Work off shift hours and overtime as needed to perform critical job duties. Travel to multiple offsite third-party locations biannually to complete physical inventory count. Participate in training project teams with process design changes. Assist quality team with quality issue investigations as needed. Audit SOP compliance. Generate and populate various daily and weekly reports. Other duties as assigned. Qualifications: Bachelor's Degree desired and commensurate or equivalent work experience without a degree. 3 years' experience in a distribution/manufacturing setting, preferably in a time sensitive environment in a distribution (preferred) or manufacturing setting. Proficiency in Microsoft Office applications (Word, Excel, Outlook, etc.). Ability to utilize a computer-based inventory control system. Advanced SAP knowledge. Demonstrated experience with distribution center issues such as safety, quality and operational procedures. Basic understanding of flow and process improvement. Proven ability to lead and motivate to create positive work environment including team building, problem solving, and conflict resolution skills. Working with Human Resources, handles employee-related issues including counseling, corrective action, hiring, and terminations. Proactive, innovative problem-solving skills and excellent organizational skills. High energy, self-starting individual with ability to balance multiple priorities simultaneously. Excellent customer relations and communication skills (written and verbal). Proficient in the English language (verbal and written). Excellent driving record and valid driver's license in accordance with Pilkington-AGR's Motor Vehicle Safety Policy. Prior Materials Handling Equipment experience (example: platform order picker, forklift, reach truck); must obtain and maintain appropriate certifications. Without assistance, must be able to occasionally lift, carry, push and/or pull objects weighing from 1 to 70 lbs. Able to work at heights of up to 30 feet. Must be able to work in temperatures similar to outdoors within the Central Ohio region. Able to attend off shift meetings. Working knowledge of SAP, bar coding, and RF (radio frequency)/warehousing computer systems. We offer an excellent compensation and benefits package, which includes 401k, medical, dental, vision, life insurance, company paid holidays, paid vacations, and education assistance. The Salary Range posted represents Pilkington North America's good faith and reasonable estimate of the possible compensation at the time of the posting. Individual pay will vary based on demonstrated job related skills, knowledge, experience, education, etc. NSG Group/Pilkington is an equal opportunity employer; M/F/D/V encouraged to apply. Qualified candidates will receive consideration without regard to age, race, color, religion, gender, sexual orientation, disability, or national origin. Applicants have the option to confidentially self-identify or not self-identify when applying. This position is a safety sensitive position.

* Frontline, department-based role that supervises daily functions of assigned area(s). Provides clear direction & manages / advances people, processes, structures & / or programs that support direct / indirect care. * Demonstrates behaviors in alignment with culture & creates / supports comprehensive strategies & measures progress to achieve desired outcomes. * Location : Mount Carmel Dublin- 4105 Emerald Pkwy, Dublin, OH 43016 * Shift: Monday - Friday 11:00am - 6:00pm / 8:00pm, and every other weekend on call What You Will Do: Work Focus: Responsible for the daily operations & the oversight of staff. Supervisors work in collaboration with department managers to manage staff & department effectively. Participates in & contributes to the performance management/review process. Implements departmental plans & priorities identified by accountable leaders. May participate & recommend in the hiring & selection process. Responds promptly & directly to meet or exceed customers' needs. Process Focus: Follows standards of performance & work processes in designated areas. Coordinates staff scheduling & assignment. Reviews & approves administrative functions (time, payroll, expense).Stewards productive use of resources (e.g., people, financial, equipment, supplies, materials) to achieve assigned commitments, experiences & quality standards. Communication: Employs effective & respectful written, verbal & nonverbal communications; Develops an environment of mutual confidence & trust through collaborative relationships; Effectively communicates goals, standards, program expectations, service performance & how the work serves Trinity Health objectives; Proactively recognizes, addresses & / or escalates organizational, operational, or team conflicts. Environment: Performs work in an environmentally safe, professional & healthy manner; Self-monitors & initiates corrections and/or seeks guidance when needed. Demonstrates flexibility & self-direction by responding as a team player. Helps to create a positive work environment that promotes productivity. Accountable for continuous self-development & supporting the growth of others. Maintains a Working Knowledge of applicable federal, state & local laws / regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices. Minimum Qualifications: * High school diploma or equivalent. * Two (2) to three (3) years experience working in a Pre-service or Patient Access operations with supervisory or * lead responsibilities. * Obtain National certification in HFMA CRCR, NAHAM CHAA & / or NAHAM CHAM required within one (1) year of hire. * Associate degree - preferred * Patient accounting experience - preferred Position Highlights and Benefits: * Competitive compensation and benefits packages including medical, dental, and vision with coverage starting on day one. * Retirement savings account with employer match starting on day one. * Generous paid time off programs. * Employee recognition programs. * Tuition/professional development reimbursement starting on day one. * RN to BSN tuition 100% paid at Mount Carmel's College of Nursing. * Relocation assistance (geographic and position restrictions apply). * Employee Referral Rewards program. * Mount Carmel offers DailyPay - if you're hired as an eligible colleague, you'll be able to see how much you've made every day and transfer your money any time before payday. You deserve to get paid every day! * Opportunity to join Diversity, Equity, and Inclusion Colleague Resource Groups. Ministry/Facility Information: Mount Carmel, a member of Trinity Health, has been a transforming healing presence in Central Ohio for over 135 years. Mount Carmel serves over 1.3 million patients each year at our four hospitals, free-standing emergency centers, outpatient facilities, surgery centers, urgent care centers, primary care and specialty care physician offices, community outreach sites and homes across the region. Mount Carmel College of Nursing offers one of Ohio's largest undergraduate, graduate, and doctor of nursing programs. If you're seeking a rewarding career where your purpose, passion, and desire to make a difference come alive, we invite you to consider joining our team. Here, care is provided by all of us For All of You! Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Full-Time | Remote | Eastern Time Zone | High-Volume Call Center PharmaCentra is hiring a Remote Call Center Operations Supervisor to lead a team of agents in a fast-paced, high-volume inbound/outbound call center environment. This is a fully remote role with flexible hours, including occasional evenings, weekends, and holidays. Responsibilities Supervise remote call center agents and ensure productivity, quality, and service goals are met Monitor KPIs: handle time, service level, attendance, and quality Provide real-time coaching and performance management Participate in hiring, training, and performance evaluations Handle escalations and support operational improvements Qualifications 3+ years direct call center supervisory experience, preferably in remote, high-volume environments Proven experience managing inbound and outbound call operations Strong coaching, leadership, and communication skills Advanced computer skills (MS Office) and ability to learn call center systems quickly Quiet home workspace with reliable high-speed internet Schedule Full-time (40 hours/week) Flexible, generally 11:00 AM - 7:00 PM EST Occasional evenings/weekends/holidays as needed Benefits Health, Dental, Vision Paid Time Off & Holidays Company-paid Life & Short/Long-Term Disability 401(k) after 1 year Ready to lead a high-performing remote team? Apply now through our fast, mobile-friendly application. Offer of employment is conditioned upon passing a background check.

Purpose: The Connected Customer Supervisor is a Floor & Decor supervisor responsible for managing a dynamic team of customer service associates. This role will oversee the processes relating to cashiering, returns, cash office functions, inventory management, e-commerce support, in addition to providing customers with an exceptional shopping experience. Successful connected customer supervisors are: Team builders Customer service champions Detail oriented and highly organized Excellent communication and listening skills Minimum Eligibility Requirements: Minimum of (1) year of customer service/cashier supervisory experience or 4 years of customer service experience High school diploma and/or GED Minimum of (2) years of computer experience in a work environment Essential Job Functions: Direct all Customer Service Associates and Connected Customer Specialists related to the front end and inventory accuracy in the store Demonstrate a thorough understanding and compliance of all customer service-related standard operating procedures (cashiering, credit and close-out) Lead inventory management and accuracy throughout the store Process customer refunds and exchanges according to established guidelines Oversee signage updates and price changes for store SKU's Assist customers with product selection and answer product related questions Partner with management to determine which products need SKUs, price changes and need to be returned Research all inventory-related discrepancies and make appropriate adjustments in the inventory tracking system Review shipping and receiving documents for accuracy Audit reports including inventory control, return of sale, and void reports Monitor incoming and outgoing trucks logs Audit the customer merchandise storage area weekly in accordance with the Customer Storage standard operational procedures and timely resolve any issues with the CEM/Store Manager and Operations Manager Create and maintain store signage and pricing using Tags-On-Demand (TOD) mobile printing station Return products to the correct in store location after customer merchandise returns Clean and stock products according to Floor & Decor's standards Point of contact for e-commerce team members to contact regarding inventory availability in the store Responsible for supervising inventory movement within the store Available to open and/or close store in an effective manner This position description is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change at any time. Benefits offered Based on eligibility our associates may opt into benefits coverage. 401k Bonus opportunities at every level Working Conditions (travel & environment) While performing the duties of this job, the employee is exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically quiet to moderate. Potential car travel to other stores for support Flexible hours to fit around your schedule On the job training Opportunity for advancement Our people are our most important asset and we pride ourselves in teamwork Diverse perspectives and experiences are a vital to our success and Floor & Decor is committed to creating an inclusive culture. Physical/Sensory Requirements Ability to lift 25 pounds or more on a consistent basis. Ability to sit, squat or stand for long periods of time. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Note: Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law. Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion. Store Hours Monday - Friday 7:00 AM - 8:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Pickup Hours Monday - Friday 7:00 AM - 7:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Benefits & Rewards Bonus opportunities at every level Career advancement opportunities Relocation opportunities across the country 401k with discretionary company match Employee Stock Purchase Plan Referral Bonus Program 80 hrs. annualized paid vacation (full-time associates) 4 paid holidays per year (full-time hourly store associates only) 1 paid personal holiday of associate's choice and Volunteer Time Off program Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria) Equal Employment Opportunity Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.