Shift Leader jobs at Dodge - 395 jobs

IDR is seeking a Scrum Leader to join one of our top clients for an opportunity in Eagan, MN. This role is within a healthcare organization focused on cloud modernization and hybrid multi-cloud strategies, leveraging Agile frameworks to facilitate large-scale digital transformation initiatives. The company is committed to innovative technology solutions that improve healthcare delivery and patient outcomes. Position Overview for the Scrum Leader: Lead and coordinate Agile teams within a Scaled Agile (SAFe) environment to support cloud modernization efforts. Collaborate with Release Train Engineers, Product Owners, and Managers to ensure timely delivery of cloud services. Develop and prioritize User Stories from high-level Epics, ensuring alignment with project goals. Coach and mentor team members on Scrum practices and Agile principles. Facilitate sprint planning, review meetings, and retrospectives to promote continuous improvement. Requirements for the Scrum Leader: Expert at Microsoft Azure DevOps (ADO) running sprints, creating burn down charts, coaching. Proficient within a scaled agile framework, SAFe. Experience in developing User Stories from high-level Epics. 4+ years relevant experience in a Scrum Master or similar role. Bachelor's Degree or High School Diploma. What's in it for you? Competitive compensation package Full Benefits; Medical, Vision, Dental, and more! Opportunity to get in with an industry leading organization. Why IDR? 25+ Years of Proven Industry Experience in 4 major markets Employee Stock Ownership Program Dedicated Engagement Manager who is committed to you and your success. Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing Client and Talent Award winner 12 years in a row. $73-$76/hr

One of the Southeast's leading General Contractors is looking to expand their Field Team in Jacksonville. The firm has seen over 60 years of success in the Southeast, delivering high profile projects across education, municipal, hospitality, multifamily, industrial, healthcare and adaptive reuse markets and is backed by a strong regional construction platform with a robust pipeline of work. As Lead Superintendent, you will be driving project success in the field, leading day-to-day operations from site mobilization through final turnover. This is an opportunity to oversee high-profile, complex projects, with direct visibility to the executive team and a clear pathway into senior leadership. RESPONSIBILITIES: • Oversee daily field operations from mobilization through close-out • Coordinate subcontractors, site logistics, sequencing, and quality control • Maintain project schedules and proactively resolve field issues or delays • Enforce safety standards and ensure full site compliance • Lead field planning meetings, trade coordination sessions, and punch walks • Support preconstruction, buyout, and scope review alongside project managers • Maintain accurate project documentation, including daily reports and as-builts • Serve as the on-site representative with owners, architects, and inspectors REQUIREMENTS: • 7+ years of progressive field leadership experience in commercial construction • Demonstrated experience delivering education, municipal, commercial, healthcare, or institutional projects • Strong track record coordinating multiple trade partners and managing complex project schedules • In-depth understanding of jobsite safety, quality assurance, and risk mitigation practices • Clear, effective communicator with strong documentation and reporting capabilities WHY APPLY: • Join a long-standing, financially stable contractor entering a high-growth market • Be part of a new regional office with visibility, mentorship, and leadership access • Clear advancement pathway into senior field and operational leadership • Work on local projects- no extensive travel required • Collaborative, people-first culture that values teamwork and accountability BENEFITS: • Market-leading base salary with performance bonuses • Generous monthly auto allowance • Comprehensive medical, dental, and vision insurance • 401(k) with company match • Paid holidays, vacation, and disability coverage • Company phone and professional development support • Balanced staffing approach and strong emphasis on work-life balance

Businesses that partner with The White Label Firm NJ come in all shapes, sizes and market caps, and our job is quick and easy, to customise and execute the best customer acquisitions campaigns for them. Your ability to interact with people and work in a team atmosphere is the reason why we would be interested in meeting with you. We are looking for a communication genius, capable of persuasion and empathy alike to help our clients gain market share. Using your influencing and relationship-building skills, you are looking to provide our Agency with customer service, research and market analysis. You anticipate decision making processes and are confident in your ability to read people's body language and behaviours. You will work independently or in a team based on what you believe would completed your skills and travel to trade shows, consumer appointments, client meetings, seminars or conferences. Additional Information All your information will be kept confidential according to EEO guidelines.

This position is responsible for directing work of the security officer force and security console during an assigned shift. Ensures security positions and security checks are conducted as required by DoW Regulation 5220.22-M, National Industrial Security Operating Manual and IDA Security Practices. Coordinates resources and implements pre-arranged procedures during shifts. Consults with Physical Security leadership when a situation is not covered within established procedures. Due to the nature of the work and the requirement at times for extended coverage, this position is often required to work overtime hours or hours outside of a regularly scheduled shift. 3rd Shift Sunday- Thursday 10:30pm-6:30am. Responsibilities Performs the duties of a Security Officer which may include some or all of the following: * Visually checks security areas, access badges and ensures all badges are displayed. * Escorts or delegate scheduled, unscheduled, and uncleared personnel or visitors around the facility. * Performs safe checks, looks for safety hazards, security violations or unauthorized activity, and reports to the appropriate supervisor. * Picks up bagged classified waste weighing up to 25 pounds, from various locations in the IDA facility for transport to the disintegrator room for destruction. Accomplishes the destruction of the material via the disintegrator and other required methods of destruction, adhering to stated procedures. * Maintains and updates the shift log and prepares special reports on the computer. * Maintains stationary posts, and/or physically patrol all areas of the building (internally and externally), including the parking garage. * Issues, maintains records, and retrieves badges using sign in log sheets and/or computer. * Ensures shift is fully covered before being relieved and conducts a complete and thorough turn over/pass down with oncoming and outgoing Security Officers/shifts. * Performs the duties of Security Officer Team Lead as necessary, to include operating the Console Command Center. * Performs and annotate, opening and closing of the SCIF, Roving watches inside and notify the SCIF Manager if needed. * Responds to alarms within SCIF. Investigate report and take necessary actions if needed. * Responds to alarms and emergency situations by summoning police, fire or other emergency personnel as needed, operates sprinklers and fire equipment; renders first aid if necessary; records emergency response actions in computer. * Directs work of the security officer force during and assigned shift, ensuring appropriate coverage of posts and completion of duties. Records events during the shift. Provides on-the-spot training and counseling as necessary. Documents improper conduct and/or implementation of procedures. * Provides input for security officer evaluations, disciplinary action and other personnel actions. * Monitors Alarms and cameras through the security console. Responsible for notifying the building engineer, emergency personnel, police, IDA senior management, etc of emergency situations (e.g. power outages, equipment problems, fire). * Performs other related duties as assigned Qualifications * High school diploma or equivalent and special training in law enforcement/security. * Three or more years of work experience, preferably supervisory experience in physical security. * Ability to use computer technology with proficiency to include: Microsoft office products, security badge creation software, and other security databases and programs. * Must be able to perform the physical requirements of the position including regular and recurring physical exertion such as long periods of standing, walking, bending and similar activities. Ability to lift without assistant up to 25 pounds, ability to push/pull up to 100 pounds. * Great customer service attitude, ability to effectively communicate and follow instructions. * Excellent oral and written communication skills; ability to exercise discretion and judgement. * Must be willing to work a flexible schedule, including weekends and holidays, overtime hours or hours outside of regular schedule including during closure situations due to adverse weather conditions, natural disasters, or other emergency situations. * Ability to obtain within 6 months of hire CPR certification and First Aid training. * Must be Defense Information Security Systems trained/certified within 6 months of hire. * Ability to obtain and maintain a Top Secret with SCI access. * U.S. Citizenship is required. * Successful completion of a criminal background check is required. Why work at IDA? * Competitive salary and benefits, including diverse health insurance options, generous 10% contribution to retirement, 6 weeks 100% paid parental leave, 20 days paid time off, and relocation reimbursement. * Mission-oriented work at a non-profit that supports and protects our Nation's warfighters; as a non-profit, IDA employees are eligible for Public Service Loan Forgiveness (PSFL). * Professional development including tuition reimbursement, internal and external trainings, and funding for researcher-pitched projects and publications. * A strong employee and corporate culture of work-life balance, including commitment to average 40-hour work weeks through flex time, partial telework options, and expectation of communication only during core business hours. * Located in Alexandria's high-tech corridor, IDA's brand new Potomac Yard facility is equipped with state-of-the-art technology, workspaces and amenities, including a gym. * Easy access to local dining and shopping, the Potomac Yard Metro stop and the Potomac Yard DASH bus stop. Employer contributes $300/month (IRS max) to commuter benefits. Compensation We support transparency, equity, and fairness in our compensation program and provide a reasonable estimate of the salary range based on data-driven market analysis for each position. While it is not typical for an individual to be hired at or near the top of the range, a reasonable estimate of the salary range for this role is $46,374 - $74,198. Individual salary within this range will be commensurate with the incumbent's experience, unique skills and qualifications, and other relevant factors.

T-Rex Solutions is seeking a results-driven Network Operations Center Tier 1 Shift Lead to support our U.S. Customs and Border Protection (CBP) Network Operations Center (NOC). The program objective is to provide ongoing support for CBP's NOC and Wireless Network Operations Center (WNOC), which are critical components within the Office of Information and Technology. These centers perform real-time monitoring, proactive maintenance, incident detection and response, problem resolution, and network performance reporting across CBP's nationwide enterprise. They ensure network stability, availability, and the rapid escalation and resolution of technical issues. This is a 24x7x365 operation with work performed on-site in Ashburn, VA. Responsibilities: Responsible for overseeing a team of Tier 1 Network Operations Center (NOC) technicians during assigned shifts. Ensures efficient monitoring, troubleshooting, and resolution of network issues by coordinating task assignments, providing technical guidance, escalating complex issues to higher-tier support, and maintaining operational efficiency. Operating in a 24/7 environment, the Shift Lead plays a critical role in maintaining network stability and delivering exceptional support to customers. Requires strong technical knowledge, problem-solving skills, and communication abilities to ensure efficient network operations and high-quality support. Requirements: Relevant certifications such as ITIL v3, CompTIA, CCNA A minimum of five (5) years' relevant experience in Tier 1 support operations Strong understanding of network fundamentals, including TCP/IP, routing protocols, network topology, and basic troubleshooting techniques. Hands-on experience with network monitoring tools and ticketing systems. Excellent problem-solving and analytical skills to identify and resolve network issues efficiently. US citizenship required Ability to obtain and maintain a CBP public trust clearance Desired Skills: Experience directly supporting DHS, CBP or ICE Network Operations Active CBP clearance, or DOD Secret clearance or higher T-Rex Overview Established in 1999, T-Rex Solutions, LLC is a proven mid-tier business providing data-centric mission services to the Federal government as it increasingly tries to secure and leverage the power of data. We design, integrate, secure, and deploy advanced technical solutions for our customers so they can efficiently fulfill their critical objectives. T-Rex offers both IT and professional services to numerous Federal agencies and is a leader in providing high quality and innovative solutions in the areas of Cloud and Infrastructure Services, Cyber Security, and Big Data Engineering. T-Rex is constantly seeking qualified people to join our growing team. We have built a broad client base through our devotion to delivering quality products and customer service, and to do that we need quality individuals. But more than that, we at T-Rex are committed to creating a culture that supports the development of every employee's personal and professional lives. T-Rex has made a commitment to maintain the status of an industry leader in compensation packages and benefits which includes competitive salaries, performance bonuses, training and educational reimbursement, Transamerica 401(k) and Cigna healthcare benefits. T-Rex is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex (including pregnancy and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors. In compliance with pay transparency guidelines, the annual base salary range for this position is $110,000 - $150,000. Please note that the salary information is a general guideline only. T-Rex considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer. T-Rex offers a diverse and collaborative work environment, exciting opportunities for professional growth, and generous benefits, including: PTO available to use immediately upon joining (prorated based on start date), paid parental leave, individual and family health, vision, and dental benefits, annual budget for training, professional development and tuition reimbursement, and a 401(k) plan with company match fully vested after 60 days of employment among other benefits.

Job Title: Network Operations Center (NOC) Shift Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular Percentage of Travel Required: Up to 10% Type of Travel: Local Anticipated Posting End: There is not an anticipated end date for this posting since applications are needed on an ongoing basis. **The Opportunity** : We are seeking a highly motivated and experienced Network Operations Center (NOC) Shift Lead to oversee and guide a team of network engineers and technicians in a 24/7 NOC environment. The ideal candidate will have strong leadership skills, a deep understanding of network infrastructure, and the ability to respond effectively to incidents and service requests. The NOC Shift Lead will ensure network uptime and operational efficiency, maintain quality standards, and mentor team members while ensuring smooth operations during their shift. **Responsibilities:** + Supervise and lead the NOC team during assigned shifts, ensuring effective monitoring of network performance, incidents, and alerts. + Manage and prioritize incoming network incidents and service requests, ensuring timely resolution and escalation when necessary. + Ensure that service level agreements (SLAs) and operational targets are met consistently. + Coordinate, lead and participate in incident response, troubleshooting, and root cause analysis for network disruptions or outages. + Collaborate with other IT teams to resolve cross-functional issues. + Ensure accurate and timely documentation of network issues, solutions, and escalations. + Maintain and enforce NOC operational processes, documentation, and best practices. + Conduct shift handovers with clear communication of ongoing incidents or tasks. + Provide regular status updates to management and stakeholders + Provide guidance, training, and mentorship to junior NOC staff, fostering their professional growth. + Participate in the development and improvement of NOC processes and procedures + Maintain accurate documentation of network issues, resolutions, and shift activities **Qualifications** : + TS/SCI with Poly required + Bachelor's degree in Computer Science, Information Technology, or related field + 5+ years of experience in network operations, with at least 2 years in a leadership role + Strong understanding of network protocols, infrastructure, and security concepts + Experience with network monitoring tools and ticketing systems + Excellent problem-solving and analytical skills + Strong leadership and team management abilities + Exceptional communication skills, both verbal and written + Ability to work in a fast-paced, high-pressure environment + Flexibility to work rotating shifts, including nights, weekends, and holidays + Relevant certifications such as CCNA, CCNP, or ITIL are preferred This position is contingent on funding and may not be filled immediately. However, this position is representative of positions within CACI that are consistently available. Individuals who apply may also be considered for other positions at CACI. **_________________________________________________________________________** **What You Can Expect:** **A culture of integrity.** At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation. **An environment of trust.** CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality. **A focus on continuous growth.** Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy. **Your potential is limitless.** So is ours. **_________________________________________________________________________** **Pay Range** : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Since this position can be worked in more than one location, the range shown is the national average for the position. The proposed salary range for this position is: $75,200-$158,100 _CACI is_ _an Equal Opportunity Employer._ _All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any_ _other protected characteristic._

Job Title: Network Operations Center (NOC) Shift Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular Percentage of Travel Required: Up to 10% Type of Travel: Local Anticipated Posting End: There is not an anticipated end date for this posting since applications are needed on an ongoing basis. The Opportunity: We are seeking a highly motivated and experienced Network Operations Center (NOC) Shift Lead to oversee and guide a team of network engineers and technicians in a 24/7 NOC environment. The ideal candidate will have strong leadership skills, a deep understanding of network infrastructure, and the ability to respond effectively to incidents and service requests. The NOC Shift Lead will ensure network uptime and operational efficiency, maintain quality standards, and mentor team members while ensuring smooth operations during their shift. Responsibilities: * Supervise and lead the NOC team during assigned shifts, ensuring effective monitoring of network performance, incidents, and alerts. * Manage and prioritize incoming network incidents and service requests, ensuring timely resolution and escalation when necessary. * Ensure that service level agreements (SLAs) and operational targets are met consistently. * Coordinate, lead and participate in incident response, troubleshooting, and root cause analysis for network disruptions or outages. * Collaborate with other IT teams to resolve cross-functional issues. * Ensure accurate and timely documentation of network issues, solutions, and escalations. * Maintain and enforce NOC operational processes, documentation, and best practices. * Conduct shift handovers with clear communication of ongoing incidents or tasks. * Provide regular status updates to management and stakeholders * Provide guidance, training, and mentorship to junior NOC staff, fostering their professional growth. * Participate in the development and improvement of NOC processes and procedures * Maintain accurate documentation of network issues, resolutions, and shift activities Qualifications: * TS/SCI with Poly required * Bachelor's degree in Computer Science, Information Technology, or related field * 5+ years of experience in network operations, with at least 2 years in a leadership role * Strong understanding of network protocols, infrastructure, and security concepts * Experience with network monitoring tools and ticketing systems * Excellent problem-solving and analytical skills * Strong leadership and team management abilities * Exceptional communication skills, both verbal and written * Ability to work in a fast-paced, high-pressure environment * Flexibility to work rotating shifts, including nights, weekends, and holidays * Relevant certifications such as CCNA, CCNP, or ITIL are preferred This position is contingent on funding and may not be filled immediately. However, this position is representative of positions within CACI that are consistently available. Individuals who apply may also be considered for other positions at CACI. _________________________________________________________________________ What You Can Expect: A culture of integrity. At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation. An environment of trust. CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality. A focus on continuous growth. Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy. Your potential is limitless. So is ours. _________________________________________________________________________ Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Since this position can be worked in more than one location, the range shown is the national average for the position. The proposed salary range for this position is: $75,200-$158,100 CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.

Lead the Culinary Charge as our Kitchen Lead! Are you passionate about food and ready to take on a leadership role in the heart of the kitchen? At Nouveau Miami , located in sunny California, we're looking for a Kitchen Lead to join our team and help us deliver exceptional dining experiences. If you thrive in a fast-paced environment and love working with a team to create culinary magic, we'd love to hear from you! About Us At Nouveau Miami , we pride ourselves on crafting memorable dining experiences that combine creativity, quality, and a welcoming atmosphere. Our team is dedicated to excellence, and we're looking for someone who shares our passion for great food and teamwork. What You'll Do As the Kitchen Lead, you'll play a key role in ensuring our kitchen runs smoothly and efficiently. Your responsibilities will include: - Overseeing daily kitchen operations to maintain a high standard of food preparation and presentation. - Collaborating with the team to ensure timely and consistent service. - Assisting in managing inventory, food costs, and kitchen cleanliness. - Leading by example to foster a positive and productive work environment. - Supporting the team in maintaining compliance with health and safety regulations. What We're Looking For We're excited to welcome someone who is motivated, organized, and ready to step into a leadership role. Here's what we're looking for: - A passion for food and a strong understanding of kitchen operations. - Excellent communication and teamwork skills. - A proactive and problem-solving mindset. - While no prior experience is required, a willingness to learn and grow is essential. Why Join Us? At Nouveau Miami , we're more than just a team-we're a community. We value collaboration, creativity, and a shared love for great food. If you're looking for a workplace where your contributions matter and your ideas are valued, this is the place for you. Ready to Join the Team? If you're ready to take the next step in your culinary journey, we'd love to hear from you! Apply today and let's create something extraordinary together.

Oak Grove Technologies, LLC, a dynamic and fast-growing federal contractor, is seeking a highly skilled and motivated Red Team Training Lead to join our team! In this role you will support certification and accreditation efforts with a DoD Cyber Red Team program, oversee training curricula of Cyber Red Team personnel, and develop training courses for red cyber operations at the novice, advanced, and master level. Oak Grove Technologies is a Service-Disabled Veteran-Owned Business based in Raleigh, NC, with a Test and Training Center located near Fort Bragg and Camp Mackall. With over 20 years of expertise in training, consulting, technology, and operational support, the company provides services to the military, government, and law enforcement. Committed to excellence, innovation, and national security, Oak Grove Technologies fulfills federal defense contracts and actively supports veterans through sponsorships and events. Driven by its mission-focused approach, the company seeks top talent to develop impactful solutions. Oak Grove Technologies offers a competitive compensation and benefits package. Requirements What You'll Be Doing * Oversee the training curricula for Cyber Red Team personnel. * Develop and maintain tracking dashboards. * Develop and deliver training courses in red cyber operations at the novice, advanced, and master levels. * Stay current on emerging trends and developments in red cyber operations, offensive operations, and defensive cybersecurity practices across government and industry. * Research and evaluate relevant courses/training programs and make recommendations to training pipelines for Cyber Red Team personnel. * Coordinate internal and external training for Cyber Red Team personnel. What Desired Skills You'll Bring * Prior experience as a Red Team Operator. * Experience with Offensive Cyber Operations (OCO), Defensive Cyber Operations (DCO), or cyber red teaming. * Prior experience with C2 platforms such as Cobalt Strike. * Experience in developing or teaching cybersecurity/cyber operations curricula. What Required Skills You'll Bring * U.S. Citizenship and an active Top Secret clearance with SCI eligibility are required. (Highly qualified candidates with a Secret Clearance may also be considered.) * 15+ years of experience. * Experience organizing and facilitating red team training. * Familiarity with red teaming, mission assurance, cyberspace operations, and information assurance. * Experience in developing, coordinating, and providing recommendations for training courses in cyber operations. * Strong technical writing background. * Technical Writing experience. * Excellent communications skills, with a high level of attention to detail. * Proficiency in Microsoft Office Suite. * Willingness and ability to travel 15% (CONUS/OCONUS). Security Clearance Requirements: U.S. Citizenship and an active Top Secret clearance with SCI eligibility are required. (Highly qualified candidates with a Secret Clearance may also be considered.) Compensation and Benefits: Competitive Pay, PTO, Health Benefits. If you are a highly motivated Red Team Training Lead and ready to apply your expertise in a high-impact role, we encourage you to join our mission. Oak Grove Technologies is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class. Oak Grove Technologies, LLC participates in E-Verify to determine an individual's identity and employment eligibility to work in the United States. E-Verify is a service of DHS and SSA.

@HYVE Solutions, missions to help customers, business partners, and employees achieve success through shared goals, strategies, resources and technology solutions. The MCO area has expanded and will now include two to three QC Inspectors, with a similar increase expected in the Test area. To maintain efficiency, consistency, and proper oversight, a QC Team Leader is required to support and coordinate inspection activities, reporting, and daily operations across both areas. This role will ensure that inspections are properly assigned, results are reviewed in a timely manner, and communication between QC, production, and engineering remains clear and effective. The QC Team Leader will also help drive continuous improvement by monitoring trends, addressing quality issues promptly, and ensuring procedures are followed to meet Hyve's quality standards and ISO requirements. @ HYVE Solutions, we believe employees are our greatest asset and we empower them to make a difference in our business. Diversity and inclusion make us all better. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

@HYVE Solutions, missions to help customers, business partners, and employees achieve success through shared goals, strategies, resources and technology solutions. Quality Team Lead Hyve Solutions is a leader in the data center solutions industry, designing, manufacturing, and delivering custom Server, Storage, and Networking Solutions to the world's largest Cloud, Social Media, and Enterprise companies. We pride ourselves on collaboration, innovation and thought leadership. Our team consists of diverse, forward-thinking individuals who dare to challenge the status quo, while working with many of the world's biggest customers. Hyve Solutions is a part of Synnex Corporation, a Fortune 500 company. Become part of a team that thrives on excellence in a fast changing, high-growth technology environment! About the role: As a Quality Control Team Lead you will support the QC Inspectors & the manufacturing areas in their daily activities across the different areas of the business to include; Server Assembly, Repair, Rack Build, Alesia Shelves, RSI (Rack Server Integration), FQC (Final Quality Check), Patchframes, Packout, IQC (Incoming Inspection), NCR (Non-Conformances), and MCO Inspections. Responsibilities Leading by example a team of 8 QC Inspectors Must be able to effectively work within a team environment Communicate and can follow verbal and written directions Strong attention to detail Participate/facilitate daily morning meetings to cover any outstanding issues Must become knowledgeable and a SME “Subject Matter Expert” in all areas of the business; Server Assembly, Repair, Rack Build, Alesia Shelves, RSI (Rack Server Integration), FQC (Final Quality Check), Patchframes, Packout, IQC, NCR, and MCO Inspections. Assist with visual inspections of the product and/or video record inspections as needed Must learn all the systems and databases that are used to complete transactions of finished goods and record data of all pass/fail results. (MYCIS & Sharepoint) Assist with the NCR Process by visually inspecting non-conforming material and completing system transactions. Must be able to interpret and comprehend the MPI's, QC Checklists, and Cable Matrixes in order to perform final inspections. Complete daily audits of the manufacturing processes for non-conformances and quality control. Document and escalate all findings and non-conformances per the Quality Plan Assist in training newly hired QC's and/or cross-training current QC's @ HYVE Solutions, we believe employees are our greatest asset and we empower them to make a difference in our business. Diversity and inclusion make us all better. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

@HYVE Solutions, missions to help customers, business partners, and employees achieve success through shared goals, strategies, resources and technology solutions. Quality Team Leader (Swing Shift) The Quality Team Leader (Swing Shift) at Hyve Solutions Corporation will be responsible for overseeing the quality control processes and a team of quality inspectors during the designated swing shift. This role ensures the consistent application of quality standards, continuous improvement, and the timely delivery of high-quality products. Job Responsibilities * Lead, train, and mentor a team of quality inspectors on the swing shift, fostering a culture of accountability and excellence. * Supervise the execution of quality control procedures, including in-process inspections, final product inspections, and outgoing quality audits. * Monitor and analyze quality data to identify trends, root causes of defects, and areas for improvement. * Implement corrective and preventive actions (CAPAs) to address quality non-conformances and prevent recurrence. * Collaborate with production, engineering, and other departments to ensure quality standards are met throughout the manufacturing process. * Ensure compliance with all relevant quality standards, internal policies, and customer specifications. * Conduct regular team meetings to communicate performance expectations, share feedback, and facilitate problem-solving. * Prepare and present quality reports to management, highlighting key metrics, issues, and improvement initiatives. * Maintain a safe and organized work environment, adhering to all company safety policies. * Assist in the development and revision of quality procedures, work instructions, and training materials. Job Qualifications * High school diploma or equivalent; Associate's or Bachelor's degree in a technical field (e.g., Engineering, Quality Management) preferred. * Minimum of 3-5 years of experience in a quality control or assurance role within a manufacturing or production environment. * At least 1-2 years of experience in a supervisory or team leadership capacity. * Proven understanding of quality management systems (e.g., ISO 9001). * Strong analytical and problem-solving skills, with experience in root cause analysis and corrective action implementation. * Excellent communication, interpersonal, and leadership skills. * Ability to read and interpret technical drawings, specifications, and quality standards. * Proficiency in using quality inspection tools and equipment. * Computer proficiency, including Microsoft Office Suite (Word, Excel, PowerPoint). * Flexibility to work a swing shift schedule and occasional weekends as required. * Experience with lean manufacturing principles and continuous improvement methodologies (e.g., Six Sigma) is a plus. @ HYVE Solutions, we believe employees are our greatest asset and we empower them to make a difference in our business. Diversity and inclusion make us all better. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

ASRC Federal is a leading government contractor furthering missions in space, public health and defense. As an Alaska Native owned corporation, our work helps secure an enduring future for our shareholders. Join our team and discover why we are a top veteran employer and Certified Great Place to Work ASRC Federal is seeking a NOC Tier 1 Shift Lead for a Virginia location. U.S. Customs and Border Protection (CBP) serves as a premier law enforcement agency enhancing the nation's safety, security, and prosperity through collaboration, innovation, and integration. With approximately 64,000 employees, CBP is one of the world's largest law enforcement organizations. CBP's mission to secure America's borders, facilitate lawful trade and travel, and support national security depends on uninterrupted, secure, and responsive network operations. The NOC (Network Operations Center) and WNOC(Wireless NOC) form the backbone of CBP's technological capabilities, enabling real-time monitoring, incident management, and operational continuity 24 hours a day, 7 days a week, 365 days a year. These services are not merely supportive - they are foundational. Without secure and operational network infrastructure, CBP cannot function. The CBP NOC/WNOC is staffed 24x7x365 with three (3) shifts of mid to senior level contract technicians. The facilities are located the Ashburn, Virginia, Springfield, Virginia, and in Orlando, Florida, and staffed as active/active operations centers. The primary NOC worksite is in Springfield & Ashburn, Virginia. The NOC Tier 1 Shift Lead is responsible for overseeing a team of Tier 1 Network Operations Center (NOC) technicians during assigned shifts. This role ensures efficient monitoring, troubleshooting, and resolution of network issues by coordinating task assignments, providing technical guidance, escalating complex issues to higher-tier support, and maintaining operational efficiency. Operating in a 24/7 environment, the Shift Lead plays a critical role in maintaining network stability and delivering exceptional support to customers. This position requires strong technical knowledge, problem-solving skills, and communication abilities to ensure efficient network operations and high-quality support. The NOC Tier 1 Shift Lead highly desired qualifications are: + Relevant certifications such as ITIL v3, CompTIA, CCNA + A minimum of five (5) years' relevant experience in Tier 1 support operations + Strong understanding of network fundamentals, including TCP/IP, routing protocols, network topology, and basic troubleshooting techniques. + Hands-on experience with network monitoring tools and ticketing systems. + Excellent problem-solving and analytical skills to identify and resolve network issues efficiently. + Effective communication skills for interacting with customers, technical teams, and management. + Current, active EOD (Entry On Duty) for the DHS Background check We invest in the lives of our employees, both in and out of the workplace, by providing competitive pay and benefits packages. Benefits offered may include health care, dental, vision, life insurance; 401(k); education assistance; paid time off including PTO, holidays, and any other paid leave required by law. _The salary offered will depend on several factors including, but not limited to, relevant experience, skills, education, geographic location, internal equity, business needs, and other factors permitted by law. Posted pay ranges are a general guideline only and are not a guarantee of compensation or salary._ **_EEO Statement_** _ASRC Federal and its Subsidiaries are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, gender, color, age, sexual orientation, gender identification, national origin, religion, marital status, ancestry, citizenship, disability, protected veteran status, or any other factor prohibited by applicable law._ **Job Details** **Job Family** **Information Technology** **Job Function** **Information Technology Engineering** **Pay Type** **Salary**

MicroTech is currently seeking a Network Operations Center Tier 1 Shift Lead to support the Customs and Border Protection (CBP) in Orlando, FL. This position is contingent upon award, one that will offer you the opportunity to be part of a cohesive and dynamic team providing mission critical support. Responsibilities The NOC Tier 1 Shift Lead is responsible for overseeing a team of Tier 1 Network Operations Center (NOC) technicians during assigned shifts. This role ensures efficient monitoring, troubleshooting, and resolution of network issues by coordinating task assignments, providing technical guidance, escalating complex issues to higher-tier support, and maintaining operational efficiency. Operating in a 24/7 environment, the Shift Lead plays a critical role in maintaining network stability and delivering exceptional support to customers. This position requires strong technical knowledge, problem-solving skills, and communication abilities to ensure efficient network operations and high-quality support. Qualifications Relevant certifications such as ITIL v3, CompTIA, CCNA A minimum of five (5) years' relevant experience in Tier 1 support operations Strong understanding of network fundamentals, including TCP/IP, routing protocols, network topology, and basic troubleshooting techniques. Hands-on experience with network monitoring tools and ticketing systems. Excellent problem-solving and analytical skills to identify and resolve network issues efficiently. Effective communication skills for interacting with customers, technical teams, and management. General Information MicroTech is an award-winning Service-Disabled Veteran-Owned Small Business (SDVOSB) and experienced provider of information technology and communications. MicroTech offers a wide range of professional services focused on providing cutting-edge solutions with the customer at the forefront of every decision we make. Solving complex business challenges is our passion - we provide effective, practical solutions that can increase productivity, and decrease costs. MicroTech has developed a well-earned reputation for best-in-class services and solutions using a repeatedly proven ISO 9001:2015 Quality Management System (QMS), ISO 20000 IT service management certification, and ITIL management qualified business processes. We offer great pay, amazing benefits, and our company culture is strong. MicroTech is devoted to people development and providing high achievers opportunities to grow professionally. As an employee, you are surrounded by intelligent, driven colleagues and have the benefit of a culture that is focused on bringing out the best in everyone. Our benefits include: • Insurance (medical, dental vision) • Paid Leave (15 days per year for those with less than three years of service, 20 days off for those with more than three years of service) • 401k Plan with Employer Matching Contribution • 11 Company-Paid Holidays • Tuition Assistance • Voluntary Benefit Programs • Corporate Discounts MicroTech is an Equal Opportunity/ Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected classes. We can recommend jobs specifically for you! Click here to get started.

General information Requisition # R65353 Posting Date 01/22/2026 Security Clearance Required TS/SCI w/ Poly Remote Type Onsite Time Type Full time Description & Requirements Unlock the secrets of intelligence with MANTECH! Join a dynamic team at the forefront of national security, providing advanced solutions to government intelligence agencies. Since 1968, we've been solving the toughest challenges with groundbreaking tech. Explore thrilling projects in Digital Transformation, Cybersecurity, IT, Data Analytics and Software Development. Elevate your career and make a difference. Your adventure begins now-unleash your potential with MANTECH! MANTECH seeks a mission-focused SOC Night Shift Lead to support our fast-paced Cyber Security Operations Center (SOC) in Mclean, VA. This full-time, night-shift position is essential to guiding SOC analysts, leading complex investigations, and defending against sophisticated cyber threats. You will play a key leadership role in shaping the SOC's operations, promoting critical thinking, and maintaining excellence in cybersecurity incident response. Responsibilities include, but are not limited to: * Supervision of SOC Personnel: Oversee the daily activities of SOC analysts during the nighttime shift, ensuring adherence to processes and efficient operations * Quality Control of Investigations: Review and ensure the accuracy, thoroughness, and quality of investigations and incident responses conducted by the team * Incident Reporting & Communication: Serve as the primary point of contact for individuals and teams reporting security issues. Ensure effective communication with stakeholders, addressing concerns and providing timely updates * Lead Team Investigations: Facilitate and lead complex investigations involving the entire team, leveraging both technical expertise and strategic thinking to drive incidents to resolution * Coaching and Mentoring: Guide, coach, and mentor SOC analysts to continuously improve their investigative skills and incident response capabilities * Socratic and Scientific Methodologies: Utilize a combination of Socratic questioning and the Scientific Method to foster critical thinking, helping the team develop hypotheses and systematically test them to arrive at confident resolutions * Tool Utilization: Ensure effective use of various cybersecurity tools, including SIEM, IDS/IPS, EDR, and threat intelligence platforms, optimizing their application in detecting and mitigating cyber threats * Incident Escalation: Act as the primary escalation point for complex incidents, determining appropriate escalation paths when necessary * Shift Handover: Ensure smooth handovers between shifts, providing clear and concise updates on ongoing incidents and investigations * This is for a night shift position Minimum Qualifications: * High School Diploma with proven experience in a SOC environment * 3+ years of experience as a cyber security analyst, incident responder, or other closely related cyber security discipline. * Strong understanding of cyber threat landscapes, attack vectors, and defense mechanisms * Experience using a variety of cybersecurity tools, including SIEM, IDS/IPS, EDR, and other monitoring platforms * Excellent problem-solving skills and experience applying the Scientific Method to cyber investigations * Demonstrated ability to coach and mentor junior personnel Preferred Qualifications: * 4+ years of experience as a cyber security analyst, incident responder, or other closely related cyber security discipline. * Strong interpersonal communication skills, with the ability to effectively communicate complex technical issues to non-technical stakeholders * Relevant certifications (e.g., GCIH, GCFA, GCFE, CySA+, etc.) * Familiarity with incident response frameworks such as NIST or MITRE ATT&CK * Experience leading investigations in an enterprise-level environment * Strong preference for experience in using endpoint detection and forensic tools such as EDR, Sysmon, memory forensics, etc. * Experience in network analysis using netflow, pcap, and proxy log analysis is also highly preferred Clearance Requirements: * An active/current TS/SCI with Polygraph clearance is required. Physical Requirements: * Must be able to remain in a stationary position 50% of the time. * Needs to occasionally move about inside the office to access file cabinets, office machinery, etc. * Frequently communicates with co-workers, management, and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations. MANTECH International Corporation considers all qualified applicants for employment without regard to disability or veteran status or any other status protected under any federal, state, or local law or regulation. If you need a reasonable accommodation to apply for a position with MANTECH, please email us at ******************* and provide your name and contact information.

**MANTECH** seeks a mission-focused **SOC** **Night Shift Lead** to support our fast-paced Cyber Security Operations Center (SOC) in **Mclean, VA.** This full-time, night-shift position is essential to guiding SOC analysts, leading complex investigations, and defending against sophisticated cyber threats. You will play a key leadership role in shaping the SOC's operations, promoting critical thinking, and maintaining excellence in cybersecurity incident response. **Responsibilities include, but are not limited to:** + Supervision of SOC Personnel: Oversee the daily activities of SOC analysts during the nighttime shift, ensuring adherence to processes and efficient operations + Quality Control of Investigations: Review and ensure the accuracy, thoroughness, and quality of investigations and incident responses conducted by the team + Incident Reporting & Communication: Serve as the primary point of contact for individuals and teams reporting security issues. Ensure effective communication with stakeholders, addressing concerns and providing timely updates + Lead Team Investigations: Facilitate and lead complex investigations involving the entire team, leveraging both technical expertise and strategic thinking to drive incidents to resolution + Coaching and Mentoring: Guide, coach, and mentor SOC analysts to continuously improve their investigative skills and incident response capabilities + Socratic and Scientific Methodologies: Utilize a combination of Socratic questioning and the Scientific Method to foster critical thinking, helping the team develop hypotheses and systematically test them to arrive at confident resolutions + Tool Utilization: Ensure effective use of various cybersecurity tools, including SIEM, IDS/IPS, EDR, and threat intelligence platforms, optimizing their application in detecting and mitigating cyber threats + Incident Escalation: Act as the primary escalation point for complex incidents, determining appropriate escalation paths when necessary + Shift Handover: Ensure smooth handovers between shifts, providing clear and concise updates on ongoing incidents and investigations + This is for a night shift position **Minimum Qualifications:** + High School Diploma with proven experience in a SOC environment + 3+ years of experience as a cyber security analyst, incident responder, or other closely related cyber security discipline. + Strong understanding of cyber threat landscapes, attack vectors, and defense mechanisms + Experience using a variety of cybersecurity tools, including SIEM, IDS/IPS, EDR, and other monitoring platforms + Excellent problem-solving skills and experience applying the Scientific Method to cyber investigations + Demonstrated ability to coach and mentor junior personnel **Preferred Qualifications:** + 4+ years of experience as a cyber security analyst, incident responder, or other closely related cyber security discipline. + Strong interpersonal communication skills, with the ability to effectively communicate complex technical issues to non-technical stakeholders + Relevant certifications (e.g., GCIH, GCFA, GCFE, CySA+, etc.) + Familiarity with incident response frameworks such as NIST or MITRE ATT&CK + Experience leading investigations in an enterprise-level environment + Strong preference for experience in using endpoint detection and forensic tools such as EDR, Sysmon, memory forensics, etc. + Experience in network analysis using netflow, pcap, and proxy log analysis is also highly preferred **Clearance Requirements:** + An active/current TS/SCI with Polygraph clearance is required. **Physical Requirements:** + Must be able to remain in a stationary position 50% of the time. + Needs to occasionally move about inside the office to access file cabinets, office machinery, etc. + Frequently communicates with co-workers, management, and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations. MANTECH International Corporation considers all qualified applicants for employment without regard to disability or veteran status or any other status protected under any federal, state, or local law or regulation. If you need a reasonable accommodation to apply for a position with MANTECH, please email us at ******************* and provide your name and contact information.

CWS seeks a NOC Tier 1 Shift Lead to supervise the U.S. Customs and Border Protection's (CBP) Network Operations Center (NOC) contract Tier 1 NOC technicians. The NOC Tier 1 Shift Lead supervises the Tier 1 NOC technicians to ensure timely incident detection, triage, and escalation per established performance standards.Duties & Responsibilities Lead Tier 1 operations during assigned 12-hour shifts in a 24/7 environment. Oversee incident intake, analysis, and escalation following ITIL procedures. Ensure adherence to service level agreements (SLAs). Maintain accurate shift logs and incident summaries. Mentor and evaluate Tier 1 personnel performance. Required Qualifications 5+ years of NOC or Tier 1 support experience. CompTIA Network+ or ITIL v3 certification. Familiarity with monitoring and ticketing systems (e.g., SolarWinds, ServiceNow). Preferred Qualifications CCNA certification. Experience supporting Federal or DHS systems. Place of Performance Springfield and Ashburn, VA (Shift-based position with 24x7 coverage). Clearance Must have favorably passed a full five (5) year background investigation (BI) required by CBP policies and procedures for employment prior to beginning work with CBP. Computer World Services is an affirmative action and equal employment opportunity employer. Current employees and/or qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, disability, protected veteran status, genetic information or any other characteristic protected by local, state, or federal laws, rules, or regulations. Computer World Services is committed to the full inclusion of all qualified individuals. As part of this commitment, Computer World Services will ensure that individuals with disabilities (IWD) are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources at ***********

5k Sign-on bonus About HAECO Americas Headquartered in Greensboro, NC, with facilities in Lake City, FL, HAECO Americas is a global, world-class aviation company providing services ranging from aircraft maintenance, repair, and overhaul to the manufacturing of aircraft interior products. HAECO Americas is one of the leading aviation corporations in the world. We pride ourselves on safe, high-quality aviation products and services for our customers, as well as security and growth for our most valuable asset -- our people. Why HAECO Americas A career with HAECO Americas is your chance to connect with a world leader in aircraft maintenance and interiors. Your career at HAECO will expose you to the best practices of aircraft maintenance on Boeing and Airbus wide-body and narrow-body jets for major airlines and operators. As a HAECO team member, you will learn from the industry's best, pick up new skills, and continue your professional development. We offer a flexible, high-energy work environment with opportunities to innovate, learn and grow - doing work that matters. The sky is the limit on how far your potential could take you at HAECO Americas. HAECO Americas offers an array of benefits designed with the health and welfare of our employees in mind. Comprehensive Benefit Plans Health Savings Account Career Progression Program Paid Premiums for Certifications/Shifts Paid Time Off Employee Discounts Relocation Assistance (if applicable) 401k Savings Plan Employee Assistance Program Certification Assistance and Tuition Reimbursements Collaborative and Safe Work Environment Position Overview The Structures Lead is a mechanic who is a working member of his/her crew and is charged with the responsibility of leading, directing, assigning, and approving the work of the other members of the crew. Structures Leads are selected for their technical skills with due consideration for their ability to lead people and accept responsibility. Ensure all aircraft parts/components removed from an aircraft in work that are to be routed to all applicable shops are documented by a valid service order and operations number with the work scope properly identified. Responsible for his/her own work and the work of his/her assigned crew and ensure all work is performed within estimated hours. Ensure crew members are professionally trained and qualified. Obtain customer approval on original, additional, and/or revised estimates to accomplish maintenance on the customer's aircraft and components. Check work of AMTs prior to Inspection buybacks. Maintain and track budgets as set by the Business Planner or Production Planning Supervisor, communicating problem areas, and resolving any conflicts or discrepancies. Schedule work for assigned crew. Perform toolbox inspections and in-process audits of assigned crew. Participate in aircraft investigations to help find root causes and develop corrective actions. Process non-pre-planned documents (non-routines, etc.) within area of responsibility. Ensure Hazmat materials are handled in accordance with Federal and State specifications. Follow all applicable specifications to accomplish a specific task. Determine any additional training needs for assigned crew as needed. Maintain a detailed shift turnover. Take attendance for assigned crew and report attendance in accordance with TIMIS/Payroll procedures. Assist the Business Planner or Production Planning Supervisor in preparing performance evaluations of crewmembers. Maintain a clean and safe working environment. Ensure self and crew follow all safety procedures and specifications. Execute all required paperwork in connection with assigned normal duties. Use and operate ground support equipment, as applicable and if qualified, in a safe manner. Work with little or no supervision and accomplish assignments with little or no rework. Assist other employees in the performance of their job assignments through coaching, counseling, and guidance. Interface effectively with members of management, other departments, and co-workers. Be authorized to act on behalf of the repair station. Perform other work as instructed by the Business Planner or Production Planning Supervisor, if qualified. Stand in for Business Planner or Production Planning Supervisor when required and if qualified for that job. What you need (Requirements) High School diploma or equivalent. FAA Airframe and Powerplant certificate, FAA Airframe certificate, or eligible for an FAA Repairman certificate with Structures limitation. Must provide own tools as indicated on company tool list. Two (2) or more years' experience as an accomplished aircraft mechanic on heavy transport category aircraft or one (1) year previously demonstrated ability within HAECO. Must be able to read, write, speak, and understand English. Be able to bend, stoop, kneel, climb steps, and walk for long periods of time. Must routinely work with reference materials/manuals/publications and office supplies weighing less than 25 lbs. and occasionally move and work with materials weighting up to 50 lbs. Occasionally subjected to noises in excess of 85 lbs. Able to bend, stoop, kneel, and/or stand for prolonged periods of time and climb ladders and/or service stands. May be exposed to hazardous chemicals and requires the use of all safety equipment. Must be able to breathe through a full-face respirator. Mandatory participation in the DOT random drug and alcohol testing program. Normal or corrected hearing. Capable of lifting fifty (50) pounds. Minimum visual acuity of 20/40 corrected. Preferred Previous supervisory experience. This company considers candidates without regard to their race, color, religion, sex, sexual orientation, gender identity, and national origin.

Supervises and coordinates activities of a team of IT members engaged in computer operations, computer systems, computer programming, and the company's network to assure effective computer resources are provided to users. Serve as a part of the incident management team in a 24x7 Cloud based environment. Diagnose, mitigate and/or escalate system issues to maintain a high level of system/platform availability. Job Responsibilities Responsible for team productivity to ensure maximum output with a high Customer Satisfaction rating. Analyzes performance indicators such as number of transactions per second, response time, and number of programs being processed to ensure systems are operating efficiently. Studies problems and capabilities, and develops solutions for improved operating procedures, alternate processing methods, communications, information flow, management reporting, and operational efficiency. Provides recommendations on short term systems projects/plans. Prepares operational forecasts and requirements for data processing, systems development, and communications. Oversees the conduct of feasibility studies for systems improvement and the preparation of systems project proposals. Ensures compliance with policies, processes and procedures governing team deliveries to achieve work outputs of the team. Monitors and supports the complex information technology and systems infrastructures. Conducts analysis including planning, designing, and evaluating a variety of complex information technology tools. Troubleshoots and resolves unique or complex problems in an efficient manner. Performs root cause analysis and diagnostics on the more unique or complex production systems. Administers and runs complex tests on operating system and related software. Overall responsibility for leading the program, department, or functional area as designated. Oversees. directs, and mentors subordinate staff; communicates job expectations and enforces organizational policies, procedures and core values; responsible for recruiting staff, approving timecards, and conducting performance reviews and disciplinary measures. Reviews system logs to identify and mitigate system issues. Responds to incident tickets in a 24x7 operational environment to meet SLA objectives. Update knowledge base troubleshooting guides and lessons learned as required. Document system issues resulting in system outages and coordinate change though change management process. Monitor solution performance according to client specification and SLAs, escalate as needed. Minimum Qualifications Bachelor's Degree in IT, Computer Science or a related field preferred, or equivalent relevant experience. 4-6 years of experience in Information Technology with 2 years of experience managing IT staff. 2 years of operations experience providing application infrastructure support; 1 year performing system administrator support. Clearance Requirements Active TS clearance Other Job Specific Skills Must have strong communication skills and be able to effectively communicate technical issues. Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming. Advanced knowledge of issued hardware and/or software products and excellent working knowledge of personal computers and peripherals required. Ability to get team members to work together to accomplish tasks. Stays up to date technically and applies new knowledge to job. Ability to think long-term and establish achievable action plans. Actively looks for ways to help people in the most efficient manner. Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Understands the implications of new information for both current and future problem-solving and decision-making. Experience with system administration support tools such as Windows/Linux Experience supporting a 24x7 cloud-based environment. Experience in supporting Cloud based environment and tools such as Azure. Experience analyzing, troubleshooting, and providing solutions for technical issues. Strong organizational and multi-tasking skills.