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Assistant Store Manager jobs at Dollar General

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  • ASST STORE MGR in CANTON, OH S16108

    Dollar General Corporation 4.4company rating

    Assistant store manager job at Dollar General

    Work Where You Matter At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive. Company Overview Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at ************************************ Job Details GENERAL SUMMARY: The Assistant Store Manager helps maintain a clean, well-organized store with a customer-first focus. At the direction and delegation of the Store Manager, the Assistant Store Manager assists with supervision of store employees, management and presentation of merchandise, completion of paperwork, and preparation of deposits. The Assistant Store Manager also performs stocking and cashiering functions, and performs other duties as necessary to maximize profitability and customer satisfaction while protecting company assets and reducing losses. DUTIES and ESSENTIAL JOB FUNCTIONS: * Provide superior customer service leadership; greet and assist customers, and operate cash register and scanner to itemize the customer's purchase. * Open and close the store a minimum of two days per week. * Assist Store Manager with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures. * Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays. * Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls. * Assist in implementation and maintenance of planograms; ensure merchandise is presented according to established practices and Store Manager direction. * Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank. * Assist with management of the store in the Store Manager's absence. Qualifications KNOWLEDGE and SKILLS: * Effective interpersonal, written and oral communication skills. * Ability to solve problems and deal with a variety of situations. * Good organization skills with attention to detail. * Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals. * Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages. * Ability to perform cash register functions and generate reports. * Knowledge of cash, facility, and safety control policies and practices. * Knowledge of cash handling procedures including cashier accountability and deposit control. * Ability to drive own vehicle to the bank to deposit money. WORK EXPERIENCE and/or EDUCATION: * High school diploma or equivalent strongly preferred. * One year of experience in a retail environment and six months supervisory experience preferred. WORKING CONDITIONS: * Frequent walking and standing * Frequent bending, stooping, and kneeling to run check out station, stock merchandise and unload trucks; which may also require the ability to push and/or pull rolltainers for stocking merchandise * Frequent handling of merchandise and equipment such as handheld scanners, pricing guns, box cutters, merchandise containers, two-wheel dollies, U-boats (six-wheel carts), and rolltainers * Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds * Occasional climbing (using step ladder) up to heights of six feet * Fast-paced environment; moderate noise level * Occasional exposure to outside weather conditions * Occasional or regular driving/providing own transportation to make bank deposits, attend management meetings and travel to other Dollar General stores. Dollar General Corporation is an equal opportunity employer.
    $37k-44k yearly est. 2d ago
  • Pharmacy Operations Manager

    Walgreens 4.4company rating

    Cleveland, OH jobs

    Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician. Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics. Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices. Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services. Operations Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law. Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow. At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies. Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies. Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation. Accountable for completion of non-clinical patient calls. Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place. Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met. Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager. Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program. Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit. Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service. Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships. People & Performance Management Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning. Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training. Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules. Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status. Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws. Training & Personal Development Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Maintains and enhances current knowledge and skills related to pharmacy and healthcare. Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager. Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach. Communication Communicates with pharmacy team, relaying messages from the support center or other key emails as required. Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager Basic Qualifications High School Diploma, GED, or equivalent. PTCB or ExCPT certification (except in Puerto Rico). Has one year of work experience as a pharmacy technician in a retail or hospital setting. Must be fluent in reading, writing, and speaking English (except in Puerto Rico). Requires willingness to work flexible schedule, including evening and weekend hours. Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations) Preferred Qualifications Previous people management/ leadership experience. Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation. We will consider employment of qualified applicants with arrest and conviction records. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: Hourly
    $22.5-31 hourly 4d ago
  • Store Director (Store Manager) - Columbus, OH

    Target 4.5company rating

    Columbus, OH jobs

    The pay range is $104,000.00 - $208,000.00 Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at ********************************************** ALL ABOUT TARGET Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here. ALL ABOUT STORE LEADERSHIP You lead a team that has one purpose: to help all families discover the joy of everyday life. You develop leaders who care about their teams, who care about their guests and each other. You lead a team of experts, advocates, and consultants that are passionate about making sure guests get what they came for (plus a little more) every time they shop at their store. You take accountability in running a profitable growth business. At Target, we believe in our leaders having meaningful experiences that help them build and develop skills for a career. The role of a Store Director can provide you with the skills and experience of: • Managing a large team of hourly team members and leaders as well as leaders of leaders • Recruiting, selecting, talent management and talent planning across all departments of the store • Guest service fundamentals and experience building and leading a guest first culture across the store • Retail business financials (e.g. payroll, profit and loss) and driving sales growth • Creating store specific strategies and managing your team to deliver results • Retail business fundamentals for total store: understanding sales trends, inventory management, guest shopping patterns and satisfaction, pricing and promotions strategies and specialty businesses • Setting and planning total store quarterly business priorities and managing a team to deliver on sales goals • Making business decisions by assessing market competition, understanding guest insights and feedback As a Store Director, no two days are ever the same, but a typical day will most likely include the following responsibilities: Cultivate a guest-centric and engaged team • Lead a talent culture through taking an active role in the onboarding, development and growth of your leaders. • Drive accountability through clear expectations and consistent performance management. • In partnership with HR, create and deliver on sustainable and equitable talent strategies to fuel career progression and continued team growth. • Be approachable and available for your team, lead a culture where leaders and team members are able to share and issues are quickly resolved. • Recruit, hire and retain a passionate team for area specific knowledge and expertise. • Oversee the scheduling process to ensure schedules meet the needs of your business, while providing a consistent guest experience and aligning with team member availability and desired hours. • Own and implement leadership schedules that align to guest and business needs (including weekends, mornings, evenings, overnight and appropriate seasonal adjustments). • Demonstrate and promote inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences. • Invest in and follow up on personal and team training to enhance skills and capabilities, follow up to consistently achieve timely completion of required training. • Model creating a welcoming experience by greeting guests as you are working. • Demonstrate how to engage with guests when assistance is needed; engage with guests in a welcoming way and help solve their specific needs. • Lead by thanking guests and let them know we're happy they chose to shop at Target. • Drive a guest-obsessed culture balancing the in-store and digital guest to deliver on store sales goals and operational goals while ensuring your team can inform, educate and promote the suite of benefits, features and offerings that reward our guest and/or enhance their shopping experience (including the Target App, Target Circle Card, Target Circle, Drive Up, Order Pick Up and Circle 360 same day delivery). Own your store's overall business to drive efficiency, safety and grow sales • Build and execute plans to run an efficient operation to fund future growth. • Lead and create a culture of executing all best practices by understanding where operational shortage can occur throughout the building, build routines and action plans to resolve opportunities, and establish clear goals and expectations to hold team accountable. • Leverage your reports (financial, operational, safety, food safety, team and guest) to understand the business and make decisions. • Lead a culture of financial accountability through following your sales trends, leadership headcount guideline, payroll management and hourly overtime guidance and teaming each team how to understand their role in driving sales growth and total store profitability. • Know and assess the competition; leverage guest insights and feedback to drive the business and be the destination of choice for our guests. • Build relationships that are important to the store's community to address the most pressing local needs. • Leverage field support partners to help you solve problems and drive continuous operational improvement. • Set clear priorities for the team through balancing competing priorities and demands. • Own the safety culture and performance for the store through modeling and recognizing safe behaviors, identifying and correcting hazards, assisting with incident response, validating investigations effectively drive sustainable solutions, and own total store accountability to safety. • Validate an instore security culture by focusing on deterrence, response and resolution in order to improve physical security processes. • Validate that merchandise protection strategies across the total store are being executed according to best practices. • As a key carrier, follow all safe and secure training and processes • Addressing all store emergency and compliance needs • Always demonstrate a culture of ethical conduct, safety (including food safety) and compliance; Lead and hold the team accountable to work in the same way WHAT WE ARE LOOKING FOR This may be the right job for you if: • You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with. • You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success. • You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times). The good news is that we have some amazing training that will help teach you everything you need to know to be a Store Director. But there are a few skills you should have from the get-go: • 4-year degree or equivalent experience • Strong interpersonal and communication skills • Team leadership and engagement • Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis • Manage conflict and lead and hold others accountable • Relate well with and interact with all levels of the organization • Welcoming and helpful attitude • Manage workload and prioritize tasks independently • Capability to remain focused and composed in a fast-paced environment and accomplish multiple taskswithin established timeframes • Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect: • Access all areas of the building to respond to guest or team member issues • Interpret instructions, reports and information • Accurately handle cash register operations as needed • Climb up and down ladders as needed • Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds without additional assistance from others • Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc. • Ability to remain mobile for the duration of a scheduled shift (shift length may vary) • Flexible work schedule (e.g., nights, weekends and holidays) and reliable and prompt attendance necessary Benefits Eligibility Please paste this url into your preferred browser to learn about benefits eligibility for this role: ******************************** Americans with Disabilities Act (ADA) In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel. Benefits Eligibility Please paste this url into your preferred browser to learn about benefits eligibility for this role: ******************************** Americans with Disabilities Act (ADA) In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.
    $41k-50k yearly est. Auto-Apply 3d ago
  • Store Director (Store Manager) - Columbus, OH

    Target 4.5company rating

    Columbus, OH jobs

    The pay range is $104,000.00 - $208,000.00 Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at ********************************************** ALL ABOUT TARGET Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here. ALL ABOUT STORE LEADERSHIP You lead a team that has one purpose: to help all families discover the joy of everyday life. You develop leaders who care about their teams, who care about their guests and each other. You lead a team of experts, advocates, and consultants that are passionate about making sure guests get what they came for (plus a little more) every time they shop at their store. You take accountability in running a profitable growth business. At Target, we believe in our leaders having meaningful experiences that help them build and develop skills for a career. The role of a Store Director can provide you with the skills and experience of: * Managing a large team of hourly team members and leaders as well as leaders of leaders * Recruiting, selecting, talent management and talent planning across all departments of the store * Guest service fundamentals and experience building and leading a guest first culture across the store * Retail business financials (e.g. payroll, profit and loss) and driving sales growth * Creating store specific strategies and managing your team to deliver results * Retail business fundamentals for total store: understanding sales trends, inventory management, guest shopping patterns and satisfaction, pricing and promotions strategies and specialty businesses * Setting and planning total store quarterly business priorities and managing a team to deliver on sales goals * Making business decisions by assessing market competition, understanding guest insights and feedback As a Store Director, no two days are ever the same, but a typical day will most likely include the following responsibilities: Cultivate a guest-centric and engaged team * Lead a talent culture through taking an active role in the onboarding, development and growth of your leaders. * Drive accountability through clear expectations and consistent performance management. * In partnership with HR, create and deliver on sustainable and equitable talent strategies to fuel career progression and continued team growth. * Be approachable and available for your team, lead a culture where leaders and team members are able to share and issues are quickly resolved. * Recruit, hire and retain a passionate team for area specific knowledge and expertise. * Oversee the scheduling process to ensure schedules meet the needs of your business, while providing a consistent guest experience and aligning with team member availability and desired hours. * Own and implement leadership schedules that align to guest and business needs (including weekends, mornings, evenings, overnight and appropriate seasonal adjustments). * Demonstrate and promote inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences. * Invest in and follow up on personal and team training to enhance skills and capabilities, follow up to consistently achieve timely completion of required training. * Model creating a welcoming experience by greeting guests as you are working. * Demonstrate how to engage with guests when assistance is needed; engage with guests in a welcoming way and help solve their specific needs. * Lead by thanking guests and let them know we're happy they chose to shop at Target. * Drive a guest-obsessed culture balancing the in-store and digital guest to deliver on store sales goals and operational goals while ensuring your team can inform, educate and promote the suite of benefits, features and offerings that reward our guest and/or enhance their shopping experience (including the Target App, Target Circle Card, Target Circle, Drive Up, Order Pick Up and Circle 360 same day delivery). Own your store's overall business to drive efficiency, safety and grow sales * Build and execute plans to run an efficient operation to fund future growth. * Lead and create a culture of executing all best practices by understanding where operational shortage can occur throughout the building, build routines and action plans to resolve opportunities, and establish clear goals and expectations to hold team accountable. * Leverage your reports (financial, operational, safety, food safety, team and guest) to understand the business and make decisions. * Lead a culture of financial accountability through following your sales trends, leadership headcount guideline, payroll management and hourly overtime guidance and teaming each team how to understand their role in driving sales growth and total store profitability. * Know and assess the competition; leverage guest insights and feedback to drive the business and be the destination of choice for our guests. * Build relationships that are important to the store's community to address the most pressing local needs. * Leverage field support partners to help you solve problems and drive continuous operational improvement. * Set clear priorities for the team through balancing competing priorities and demands. * Own the safety culture and performance for the store through modeling and recognizing safe behaviors, identifying and correcting hazards, assisting with incident response, validating investigations effectively drive sustainable solutions, and own total store accountability to safety. * Validate an instore security culture by focusing on deterrence, response and resolution in order to improve physical security processes. * Validate that merchandise protection strategies across the total store are being executed according to best practices. * As a key carrier, follow all safe and secure training and processes * Addressing all store emergency and compliance needs * Always demonstrate a culture of ethical conduct, safety (including food safety) and compliance; Lead and hold the team accountable to work in the same way WHAT WE ARE LOOKING FOR This may be the right job for you if: * You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with. * You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success. * You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times). The good news is that we have some amazing training that will help teach you everything you need to know to be a Store Director. But there are a few skills you should have from the get-go: * 4-year degree or equivalent experience * Strong interpersonal and communication skills * Team leadership and engagement * Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis * Manage conflict and lead and hold others accountable * Relate well with and interact with all levels of the organization * Welcoming and helpful attitude * Manage workload and prioritize tasks independently * Capability to remain focused and composed in a fast-paced environment and accomplish multiple taskswithin established timeframes * Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect: * Access all areas of the building to respond to guest or team member issues * Interpret instructions, reports and information * Accurately handle cash register operations as needed * Climb up and down ladders as needed * Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds without additional assistance from others * Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc. * Ability to remain mobile for the duration of a scheduled shift (shift length may vary) * Flexible work schedule (e.g., nights, weekends and holidays) and reliable and prompt attendance necessary Benefits Eligibility Please paste this url into your preferred browser to learn about benefits eligibility for this role: ******************************** Americans with Disabilities Act (ADA) In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel. Benefits Eligibility Please paste this url into your preferred browser to learn about benefits eligibility for this role: ******************************** Americans with Disabilities Act (ADA) In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.
    $41k-50k yearly est. Auto-Apply 5d ago
  • CUSTOMER EXPERIENCE MANAGER

    Home Depot 4.6company rating

    Toledo, OH jobs

    Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of store standards across the entire store, including customer service, department readiness, and operational process. CXMs manage all activities required to ensure a safe opening and closing process. They coach associates, address customer service escalations, and perform Manager on Duty (MOD) responsibilities. This position will be expected to teach, coach and train associates on The Home Depot policies and procedures and ensure all associates are working in a safe manner all the time. CXMs will communicate priorities, ensure daily tasks are completed and keep the store running smoothly. At times, CXMs may be the only Manager available and will be expected to make business and associate decisions in partnership with appropriate resources and following SOPs. CXMs will provide input to Store Manager and Assistant Store Managers on Associates performance through the ongoing performance management and talent planning discussions. Although the CXM does not have direct reports, they will participate in the selection process as needed. Each associate has the responsibility of providing a safe working environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions, and working safely as to not endanger themselves, co-workers, vendors, or customers. **Key Responsibilities:** + 25% - Customer Service / Experience - Drive customer service and associate engagement; coach associates on proper customer service techniques and ensure team is providing the highest level of customer service. Lead GET culture and set the example, observe customer interactions, recognize wins and coach on ways to improve. Ensure Customer concerns are solved effectively and take necessary actions to resolve situations promptly. Ensure all associates understand the impact of excellent customer service, in-stock, and store appearance. Recognize great customer service behaviors. Provide feedback on service standards. Monitor customer flow through checkouts and take action to ensure customers are receiving fast. + 25% - People - Provide in the moment coaching based on observations and behavior. Partners with ASMs regarding formal performance conversations and discipline. Recognizes associates for demonstrating expectations. Use recognition tools (BRAVO / Homer) to highlight associates demonstrating values-based behaviors and productivity. Walk Top/Bottom Sales and Shrink classes in the store with associates, reviewing safety, on-shelf availability, and Store Appearance Standards. Review productivity tasks across store tasking platforms and conduct quality walks of recently completed tasks. Walk off-shelf merchandising locations; ensure areas are set according to MAP or regional direction. Ensure associates have completed training requirements of position. Give input to ASMs on associate performance and participate in talent planning for all hourly associates. Assist SM and ASMs with associate interview and hiring process. Approve and address missed punches, variances, schedule changes, receive "call outs," and communicate with ASMs and SM regarding follow-up actions. Communicate and ensure associates adhere to store standards. Adhere to all Company policies and procedures and holds associates accountable for the same. + 25% - Safety - Ensure associates follow all safety and hazmat procedures and Safety Matters guidelines at all times. Complete specified safety training courses applicable to role and follow all prevention policies and procedures. Use Proper PPE (Personal Protective Equipment) and guide associates on proper use. Utilize proper lifting techniques and educate store associates on these practices. Obey the required safe distances around Lift Equipment and guide other associates on the correct policies. Adhere to work rules identified in Standard Operating Procedures and inform store associates on these rules. Immediately correct unsafe conditions and offer assistance to customers who are shopping in an unsafe manner; ensure that aisles and flooring surfaces are safe. Ensure associates complete all store checklist in accordance with timing expectations. Provide input to associates, verify issue correction, and preventative action in put in place. Recognize store associates for safe behavior. + 25% - Shared Manager On Duty - Lead store kickoff meeting and walk each department to ensure store readiness. Communicate messages, priorities and tasks to all associates. Perform Opening, Closing and MOD tasking as well as other whole store focus responsibilities. Conduct hand-off walk with the prior MOD before their shift ends; identify areas for focus or follow-up. Validate daily store priorities with ASMs and SMs. Ensure associates complete all store checklists in accordance with timing expectations. Provide input to associates, verify issue correction, and preventative action is put in place. Make sure all equipment and machines are functioning properly. Review current and upcoming events and ads to determine if any action is required; partner with appropriate DS or ASM as required. **Direct Manager/Direct Reports:** + This Position typically reports to Store Manager + This Position has 0 Direct Reports **Travel Requirements:** + No travel required. **Physical Requirements:** + Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds). **Working Conditions:** + Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. **Minimum Qualifications:** + Must be eighteen years of age or older. + Must be legally permitted to work in the United States. **Preferred Qualifications:** + None **Minimum Education:** + The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED. **Preferred Education:** + None **Minimum Years of Work Experience:** + 1 **Preferred Years of Work Experience:** + None **Minimum Leadership Experience:** + None **Preferred Leadership Experience:** + None **Certifications:** + None **Competencies:** + Action Oriented + Directs Work + Builds Effective Teams + Drives Engagement We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $46,000.00 - $57,000.00
    $46k-57k yearly 2d ago
  • Customer Experience Manager

    Home Depot u 4.6company rating

    Toledo, OH jobs

    With a career at The Home Depot, you can be yourself and also be part of something bigger. Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of store standards across the entire store, including customer service, department readiness, and operational process. CXMs manage all activities required to ensure a safe opening and closing process. They coach associates, address customer service escalations, and perform Manager on Duty (MOD) responsibilities. This position will be expected to teach, coach and train associates on The Home Depot policies and procedures and ensure all associates are working in a safe manner all the time. CXMs will communicate priorities, ensure daily tasks are completed and keep the store running smoothly. At times, CXMs may be the only Manager available and will be expected to make business and associate decisions in partnership with appropriate resources and following SOPs. CXMs will provide input to Store Manager and Assistant Store Managers on Associates performance through the ongoing performance management and talent planning discussions. Although the CXM does not have direct reports, they will participate in the selection process as needed. Each associate has the responsibility of providing a safe working environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions, and working safely as to not endanger themselves, co-workers, vendors, or customers. Key Responsibilities: 25% - Customer Service / Experience - Drive customer service and associate engagement; coach associates on proper customer service techniques and ensure team is providing the highest level of customer service. Lead GET culture and set the example, observe customer interactions, recognize wins and coach on ways to improve. Ensure Customer concerns are solved effectively and take necessary actions to resolve situations promptly. Ensure all associates understand the impact of excellent customer service, in-stock, and store appearance. Recognize great customer service behaviors. Provide feedback on service standards. Monitor customer flow through checkouts and take action to ensure customers are receiving fast. 25% - People - Provide in the moment coaching based on observations and behavior. Partners with ASMs regarding formal performance conversations and discipline. Recognizes associates for demonstrating expectations. Use recognition tools (BRAVO / Homer) to highlight associates demonstrating values-based behaviors and productivity. Walk Top/Bottom Sales and Shrink classes in the store with associates, reviewing safety, on-shelf availability, and Store Appearance Standards. Review productivity tasks across store tasking platforms and conduct quality walks of recently completed tasks. Walk off-shelf merchandising locations; ensure areas are set according to MAP or regional direction. Ensure associates have completed training requirements of position. Give input to ASMs on associate performance and participate in talent planning for all hourly associates. Assist SM and ASMs with associate interview and hiring process. Approve and address missed punches, variances, schedule changes, receive "call outs," and communicate with ASMs and SM regarding follow-up actions. Communicate and ensure associates adhere to store standards. Adhere to all Company policies and procedures and holds associates accountable for the same. 25% - Safety - Ensure associates follow all safety and hazmat procedures and Safety Matters guidelines at all times. Complete specified safety training courses applicable to role and follow all prevention policies and procedures. Use Proper PPE (Personal Protective Equipment) and guide associates on proper use. Utilize proper lifting techniques and educate store associates on these practices. Obey the required safe distances around Lift Equipment and guide other associates on the correct policies. Adhere to work rules identified in Standard Operating Procedures and inform store associates on these rules. Immediately correct unsafe conditions and offer assistance to customers who are shopping in an unsafe manner; ensure that aisles and flooring surfaces are safe. Ensure associates complete all store checklist in accordance with timing expectations. Provide input to associates, verify issue correction, and preventative action in put in place. Recognize store associates for safe behavior. 25% - Shared Manager On Duty - Lead store kickoff meeting and walk each department to ensure store readiness. Communicate messages, priorities and tasks to all associates. Perform Opening, Closing and MOD tasking as well as other whole store focus responsibilities. Conduct hand-off walk with the prior MOD before their shift ends; identify areas for focus or follow-up. Validate daily store priorities with ASMs and SMs. Ensure associates complete all store checklists in accordance with timing expectations. Provide input to associates, verify issue correction, and preventative action is put in place. Make sure all equipment and machines are functioning properly. Review current and upcoming events and ads to determine if any action is required; partner with appropriate DS or ASM as required. Direct Manager/Direct Reports: This Position typically reports to Store Manager This Position has 0 Direct Reports Travel Requirements: No travel required. Physical Requirements: Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds). Working Conditions: Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Minimum Qualifications: Must be eighteen years of age or older. Must be legally permitted to work in the United States. Preferred Qualifications: None Minimum Education: The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED. Preferred Education: None Minimum Years of Work Experience: 1 Preferred Years of Work Experience: None Minimum Leadership Experience: None Preferred Leadership Experience: None Certifications: None Competencies: Action Oriented Directs Work Builds Effective Teams Drives Engagement For California, Colorado, Connecticut, Rhode Island, Nevada, New York City, Ithaca (NY), Westchester County (NY), and Washington residents: The pay range for this position is between $47,000 - $56,000
    $47k-56k yearly Auto-Apply 26d ago
  • Store Director (Store Manager) - Cleveland Area

    Target 4.5company rating

    Cuyahoga Falls, OH jobs

    The pay range is $104,000.00 - $208,000.00 Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at ********************************************** ALL ABOUT TARGET Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here. ALL ABOUT STORE LEADERSHIP You lead a team that has one purpose: to help all families discover the joy of everyday life. You develop leaders who care about their teams, who care about their guests and each other. You lead a team of experts, advocates, and consultants that are passionate about making sure guests get what they came for (plus a little more) every time they shop at their store. You take accountability in running a profitable growth business. At Target, we believe in our leaders having meaningful experiences that help them build and develop skills for a career. The role of a Store Director can provide you with the skills and experience of: • Managing a large team of hourly team members and leaders as well as leaders of leaders • Recruiting, selecting, talent management and talent planning across all departments of the store • Guest service fundamentals and experience building and leading a guest first culture across the store • Retail business financials (e.g. payroll, profit and loss) and driving sales growth • Creating store specific strategies and managing your team to deliver results • Retail business fundamentals for total store: understanding sales trends, inventory management, guest shopping patterns and satisfaction, pricing and promotions strategies and specialty businesses • Setting and planning total store quarterly business priorities and managing a team to deliver on sales goals • Making business decisions by assessing market competition, understanding guest insights and feedback As a Store Director, no two days are ever the same, but a typical day will most likely include the following responsibilities: Cultivate a guest-centric and engaged team • Lead a talent culture through taking an active role in the onboarding, development and growth of your leaders. • Drive accountability through clear expectations and consistent performance management. • In partnership with HR, create and deliver on sustainable and equitable talent strategies to fuel career progression and continued team growth. • Be approachable and available for your team, lead a culture where leaders and team members are able to share and issues are quickly resolved. • Recruit, hire and retain a passionate team for area specific knowledge and expertise. • Oversee the scheduling process to ensure schedules meet the needs of your business, while providing a consistent guest experience and aligning with team member availability and desired hours. • Own and implement leadership schedules that align to guest and business needs (including weekends, mornings, evenings, overnight and appropriate seasonal adjustments). • Demonstrate and promote inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences. • Invest in and follow up on personal and team training to enhance skills and capabilities, follow up to consistently achieve timely completion of required training. • Model creating a welcoming experience by greeting guests as you are working. • Demonstrate how to engage with guests when assistance is needed; engage with guests in a welcoming way and help solve their specific needs. • Lead by thanking guests and let them know we're happy they chose to shop at Target. • Drive a guest-obsessed culture balancing the in-store and digital guest to deliver on store sales goals and operational goals while ensuring your team can inform, educate and promote the suite of benefits, features and offerings that reward our guest and/or enhance their shopping experience (including the Target App, Target Circle Card, Target Circle, Drive Up, Order Pick Up and Circle 360 same day delivery). Own your store's overall business to drive efficiency, safety and grow sales • Build and execute plans to run an efficient operation to fund future growth. • Lead and create a culture of executing all best practices by understanding where operational shortage can occur throughout the building, build routines and action plans to resolve opportunities, and establish clear goals and expectations to hold team accountable. • Leverage your reports (financial, operational, safety, food safety, team and guest) to understand the business and make decisions. • Lead a culture of financial accountability through following your sales trends, leadership headcount guideline, payroll management and hourly overtime guidance and teaming each team how to understand their role in driving sales growth and total store profitability. • Know and assess the competition; leverage guest insights and feedback to drive the business and be the destination of choice for our guests. • Build relationships that are important to the store's community to address the most pressing local needs. • Leverage field support partners to help you solve problems and drive continuous operational improvement. • Set clear priorities for the team through balancing competing priorities and demands. • Own the safety culture and performance for the store through modeling and recognizing safe behaviors, identifying and correcting hazards, assisting with incident response, validating investigations effectively drive sustainable solutions, and own total store accountability to safety. • Validate an instore security culture by focusing on deterrence, response and resolution in order to improve physical security processes. • Validate that merchandise protection strategies across the total store are being executed according to best practices. • As a key carrier, follow all safe and secure training and processes • Addressing all store emergency and compliance needs • Always demonstrate a culture of ethical conduct, safety (including food safety) and compliance; Lead and hold the team accountable to work in the same way WHAT WE ARE LOOKING FOR This may be the right job for you if: • You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with. • You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success. • You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times). The good news is that we have some amazing training that will help teach you everything you need to know to be a Store Director. But there are a few skills you should have from the get-go: • 4-year degree or equivalent experience • Strong interpersonal and communication skills • Team leadership and engagement • Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis • Manage conflict and lead and hold others accountable • Relate well with and interact with all levels of the organization • Welcoming and helpful attitude • Manage workload and prioritize tasks independently • Capability to remain focused and composed in a fast-paced environment and accomplish multiple taskswithin established timeframes • Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect: • Access all areas of the building to respond to guest or team member issues • Interpret instructions, reports and information • Accurately handle cash register operations as needed • Climb up and down ladders as needed • Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds without additional assistance from others • Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc. • Ability to remain mobile for the duration of a scheduled shift (shift length may vary) • Flexible work schedule (e.g., nights, weekends and holidays) and reliable and prompt attendance necessary Benefits Eligibility Please paste this url into your preferred browser to learn about benefits eligibility for this role: ******************************** Americans with Disabilities Act (ADA) In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.
    $41k-51k yearly est. Auto-Apply 15d ago
  • Store Director (Store Manager) - Cleveland Area

    Target 4.5company rating

    Cuyahoga Falls, OH jobs

    The pay range is $104,000.00 - $208,000.00 Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at ********************************************** ALL ABOUT TARGET Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here. ALL ABOUT STORE LEADERSHIP You lead a team that has one purpose: to help all families discover the joy of everyday life. You develop leaders who care about their teams, who care about their guests and each other. You lead a team of experts, advocates, and consultants that are passionate about making sure guests get what they came for (plus a little more) every time they shop at their store. You take accountability in running a profitable growth business. At Target, we believe in our leaders having meaningful experiences that help them build and develop skills for a career. The role of a Store Director can provide you with the skills and experience of: * Managing a large team of hourly team members and leaders as well as leaders of leaders * Recruiting, selecting, talent management and talent planning across all departments of the store * Guest service fundamentals and experience building and leading a guest first culture across the store * Retail business financials (e.g. payroll, profit and loss) and driving sales growth * Creating store specific strategies and managing your team to deliver results * Retail business fundamentals for total store: understanding sales trends, inventory management, guest shopping patterns and satisfaction, pricing and promotions strategies and specialty businesses * Setting and planning total store quarterly business priorities and managing a team to deliver on sales goals * Making business decisions by assessing market competition, understanding guest insights and feedback As a Store Director, no two days are ever the same, but a typical day will most likely include the following responsibilities: Cultivate a guest-centric and engaged team * Lead a talent culture through taking an active role in the onboarding, development and growth of your leaders. * Drive accountability through clear expectations and consistent performance management. * In partnership with HR, create and deliver on sustainable and equitable talent strategies to fuel career progression and continued team growth. * Be approachable and available for your team, lead a culture where leaders and team members are able to share and issues are quickly resolved. * Recruit, hire and retain a passionate team for area specific knowledge and expertise. * Oversee the scheduling process to ensure schedules meet the needs of your business, while providing a consistent guest experience and aligning with team member availability and desired hours. * Own and implement leadership schedules that align to guest and business needs (including weekends, mornings, evenings, overnight and appropriate seasonal adjustments). * Demonstrate and promote inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences. * Invest in and follow up on personal and team training to enhance skills and capabilities, follow up to consistently achieve timely completion of required training. * Model creating a welcoming experience by greeting guests as you are working. * Demonstrate how to engage with guests when assistance is needed; engage with guests in a welcoming way and help solve their specific needs. * Lead by thanking guests and let them know we're happy they chose to shop at Target. * Drive a guest-obsessed culture balancing the in-store and digital guest to deliver on store sales goals and operational goals while ensuring your team can inform, educate and promote the suite of benefits, features and offerings that reward our guest and/or enhance their shopping experience (including the Target App, Target Circle Card, Target Circle, Drive Up, Order Pick Up and Circle 360 same day delivery). Own your store's overall business to drive efficiency, safety and grow sales * Build and execute plans to run an efficient operation to fund future growth. * Lead and create a culture of executing all best practices by understanding where operational shortage can occur throughout the building, build routines and action plans to resolve opportunities, and establish clear goals and expectations to hold team accountable. * Leverage your reports (financial, operational, safety, food safety, team and guest) to understand the business and make decisions. * Lead a culture of financial accountability through following your sales trends, leadership headcount guideline, payroll management and hourly overtime guidance and teaming each team how to understand their role in driving sales growth and total store profitability. * Know and assess the competition; leverage guest insights and feedback to drive the business and be the destination of choice for our guests. * Build relationships that are important to the store's community to address the most pressing local needs. * Leverage field support partners to help you solve problems and drive continuous operational improvement. * Set clear priorities for the team through balancing competing priorities and demands. * Own the safety culture and performance for the store through modeling and recognizing safe behaviors, identifying and correcting hazards, assisting with incident response, validating investigations effectively drive sustainable solutions, and own total store accountability to safety. * Validate an instore security culture by focusing on deterrence, response and resolution in order to improve physical security processes. * Validate that merchandise protection strategies across the total store are being executed according to best practices. * As a key carrier, follow all safe and secure training and processes * Addressing all store emergency and compliance needs * Always demonstrate a culture of ethical conduct, safety (including food safety) and compliance; Lead and hold the team accountable to work in the same way WHAT WE ARE LOOKING FOR This may be the right job for you if: * You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with. * You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success. * You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times). The good news is that we have some amazing training that will help teach you everything you need to know to be a Store Director. But there are a few skills you should have from the get-go: * 4-year degree or equivalent experience * Strong interpersonal and communication skills * Team leadership and engagement * Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis * Manage conflict and lead and hold others accountable * Relate well with and interact with all levels of the organization * Welcoming and helpful attitude * Manage workload and prioritize tasks independently * Capability to remain focused and composed in a fast-paced environment and accomplish multiple taskswithin established timeframes * Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect: * Access all areas of the building to respond to guest or team member issues * Interpret instructions, reports and information * Accurately handle cash register operations as needed * Climb up and down ladders as needed * Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds without additional assistance from others * Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc. * Ability to remain mobile for the duration of a scheduled shift (shift length may vary) * Flexible work schedule (e.g., nights, weekends and holidays) and reliable and prompt attendance necessary Benefits Eligibility Please paste this url into your preferred browser to learn about benefits eligibility for this role: ******************************** Americans with Disabilities Act (ADA) In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.
    $41k-51k yearly est. Auto-Apply 12d ago
  • Customer Experience Manager

    Home Depot 4.6company rating

    North Canton, OH jobs

    Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of store standards across the entire store, including customer service, department readiness, and operational process. CXMs manage all activities required to ensure a safe opening and closing process. They coach associates, address customer service escalations, and perform Manager on Duty (MOD) responsibilities. This position will be expected to teach, coach and train associates on The Home Depot policies and procedures and ensure all associates are working in a safe manner all the time. CXMs will communicate priorities, ensure daily tasks are completed and keep the store running smoothly. At times, CXMs may be the only Manager available and will be expected to make business and associate decisions in partnership with appropriate resources and following SOPs. CXMs will provide input to Store Manager and Assistant Store Managers on Associates performance through the ongoing performance management and talent planning discussions. Although the CXM does not have direct reports, they will participate in the selection process as needed. Each associate has the responsibility of providing a safe working environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions, and working safely as to not endanger themselves, co-workers, vendors, or customers. Key Responsibilities: * 25% - Customer Service / Experience - Drive customer service and associate engagement; coach associates on proper customer service techniques and ensure team is providing the highest level of customer service. Lead GET culture and set the example, observe customer interactions, recognize wins and coach on ways to improve. Ensure Customer concerns are solved effectively and take necessary actions to resolve situations promptly. Ensure all associates understand the impact of excellent customer service, in-stock, and store appearance. Recognize great customer service behaviors. Provide feedback on service standards. Monitor customer flow through checkouts and take action to ensure customers are receiving fast. * 25% - People - Provide in the moment coaching based on observations and behavior. Partners with ASMs regarding formal performance conversations and discipline. Recognizes associates for demonstrating expectations. Use recognition tools (BRAVO / Homer) to highlight associates demonstrating values-based behaviors and productivity. Walk Top/Bottom Sales and Shrink classes in the store with associates, reviewing safety, on-shelf availability, and Store Appearance Standards. Review productivity tasks across store tasking platforms and conduct quality walks of recently completed tasks. Walk off-shelf merchandising locations; ensure areas are set according to MAP or regional direction. Ensure associates have completed training requirements of position. Give input to ASMs on associate performance and participate in talent planning for all hourly associates. Assist SM and ASMs with associate interview and hiring process. Approve and address missed punches, variances, schedule changes, receive "call outs," and communicate with ASMs and SM regarding follow-up actions. Communicate and ensure associates adhere to store standards. Adhere to all Company policies and procedures and holds associates accountable for the same. * 25% - Safety - Ensure associates follow all safety and hazmat procedures and Safety Matters guidelines at all times. Complete specified safety training courses applicable to role and follow all prevention policies and procedures. Use Proper PPE (Personal Protective Equipment) and guide associates on proper use. Utilize proper lifting techniques and educate store associates on these practices. Obey the required safe distances around Lift Equipment and guide other associates on the correct policies. Adhere to work rules identified in Standard Operating Procedures and inform store associates on these rules. Immediately correct unsafe conditions and offer assistance to customers who are shopping in an unsafe manner; ensure that aisles and flooring surfaces are safe. Ensure associates complete all store checklist in accordance with timing expectations. Provide input to associates, verify issue correction, and preventative action in put in place. Recognize store associates for safe behavior. * 25% - Shared Manager On Duty - Lead store kickoff meeting and walk each department to ensure store readiness. Communicate messages, priorities and tasks to all associates. Perform Opening, Closing and MOD tasking as well as other whole store focus responsibilities. Conduct hand-off walk with the prior MOD before their shift ends; identify areas for focus or follow-up. Validate daily store priorities with ASMs and SMs. Ensure associates complete all store checklists in accordance with timing expectations. Provide input to associates, verify issue correction, and preventative action is put in place. Make sure all equipment and machines are functioning properly. Review current and upcoming events and ads to determine if any action is required; partner with appropriate DS or ASM as required. Direct Manager/Direct Reports: * This Position typically reports to Store Manager * This Position has 0 Direct Reports Travel Requirements: * No travel required. Physical Requirements: * Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds). Working Conditions: * Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Minimum Qualifications: * Must be eighteen years of age or older. * Must be legally permitted to work in the United States. Preferred Qualifications: * None Minimum Education: * The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED. Preferred Education: * None Minimum Years of Work Experience: * 1 Preferred Years of Work Experience: * None Minimum Leadership Experience: * None Preferred Leadership Experience: * None Certifications: * None Competencies: * Action Oriented * Directs Work * Builds Effective Teams * Drives Engagement
    $26k-38k yearly est. 25d ago
  • Store Director (Store Manager) - Cleveland, OH

    Target 4.5company rating

    Woodmere, OH jobs

    The pay range is $104,000.00 - $208,000.00 Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at ********************************************** Store Director- Job Description ALL ABOUT TARGET Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here. ALL ABOUT STORE LEADERSHIP You lead a team that has one purpose: to help all families discover the joy of everyday life. You develop leaders who care about their teams, who care about their guests and each other. You lead a team of experts, advocates, and consultants that are passionate about making sure guests get what they came for (plus a little more) every time they shop at their store. You take accountability in running a profitable growth business. At Target, we believe in our leaders having meaningful experiences that help them build and develop skills for a career. The role of a Store Director can provide you with the skills and experience of: • Managing a large team of hourly team members and leaders as well as leaders of leaders • Recruiting, selecting, talent management and talent planning across all departments of the store • Guest service fundamentals and experience building and leading a guest first culture across the store • Retail business financials (e.g. payroll, profit and loss) and driving sales growth • Creating store specific strategies and managing your team to deliver results • Retail business fundamentals for total store: understanding sales trends, inventory management, guest shopping patterns and satisfaction, pricing and promotions strategies and specialty businesses • Setting and planning total store quarterly business priorities and managing a team to deliver on sales goals • Making business decisions by assessing market competition, understanding guest insights and feedback As a Store Director, no two days are ever the same, but a typical day will most likely include the following responsibilities: Cultivate a guest-centric and engaged team • Lead a talent culture through taking an active role in the onboarding, development and growth of your leaders. • Drive accountability through clear expectations and consistent performance management. • In partnership with HR, create and deliver on sustainable and equitable talent strategies to fuel career progression and continued team growth. • Be approachable and available for your team, lead a culture where leaders and team members are able to share and issues are quickly resolved. • Recruit, hire and retain a passionate team for area specific knowledge and expertise. • Oversee the scheduling process to ensure schedules meet the needs of your business, while providing a consistent guest experience and aligning with team member availability and desired hours. • Own and implement leadership schedules that align to guest and business needs (including weekends, mornings, evenings, overnight and appropriate seasonal adjustments). • Demonstrate and promote inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences. • Invest in and follow up on personal and team training to enhance skills and capabilities, follow up to consistently achieve timely completion of required training. • Model creating a welcoming experience by greeting guests as you are working. • Demonstrate how to engage with guests when assistance is needed; engage with guests in a welcoming way and help solve their specific needs. • Lead by thanking guests and let them know we're happy they chose to shop at Target. • Drive a guest-obsessed culture balancing the in-store and digital guest to deliver on store sales goals and operational goals while ensuring your team can inform, educate and promote the suite of benefits, features and offerings that reward our guest and/or enhance their shopping experience (including the Target App, Target Circle Card, Target Circle, Drive Up, Order Pick Up and Circle 360 same day delivery). Own your store's overall business to drive efficiency, safety and grow sales • Build and execute plans to run an efficient operation to fund future growth. • Lead and create a culture of executing all best practices by understanding where operational shortage can occur throughout the building, build routines and action plans to resolve opportunities, and establish clear goals and expectations to hold team accountable. • Leverage your reports (financial, operational, safety, food safety, team and guest) to understand the business and make decisions. • Lead a culture of financial accountability through following your sales trends, leadership headcount guideline, payroll management and hourly overtime guidance and teaming each team how to understand their role in driving sales growth and total store profitability. • Know and assess the competition; leverage guest insights and feedback to drive the business and be the destination of choice for our guests. • Build relationships that are important to the store's community to address the most pressing local needs. • Leverage field support partners to help you solve problems and drive continuous operational improvement. • Set clear priorities for the team through balancing competing priorities and demands. • Own the safety culture and performance for the store through modeling and recognizing safe behaviors, identifying and correcting hazards, assisting with incident response, validating investigations effectively drive sustainable solutions, and own total store accountability to safety. • Validate an instore security culture by focusing on deterrence, response and resolution in order to improve physical security processes. • Validate that merchandise protection strategies across the total store are being executed according to best practices. • As a key carrier, follow all safe and secure training and processes • Addressing all store emergency and compliance needs • Always demonstrate a culture of ethical conduct, safety (including food safety) and compliance; Lead and hold the team accountable to work in the same way WHAT WE ARE LOOKING FOR This may be the right job for you if: • You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with. • You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success. • You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times). The good news is that we have some amazing training that will help teach you everything you need to know to be a Store Director. But there are a few skills you should have from the get-go: • 4-year degree or equivalent experience • Strong interpersonal and communication skills • Team leadership and engagement • Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis • Manage conflict and lead and hold others accountable • Relate well with and interact with all levels of the organization • Welcoming and helpful attitude • Manage workload and prioritize tasks independently • Capability to remain focused and composed in a fast-paced environment and accomplish multiple taskswithin established timeframes • Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect: • Access all areas of the building to respond to guest or team member issues • Interpret instructions, reports and information • Accurately handle cash register operations as needed • Climb up and down ladders as needed • Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds without additional assistance from others • Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc. • Ability to remain mobile for the duration of a scheduled shift (shift length may vary) • Flexible work schedule (e.g., nights, weekends and holidays) and reliable and prompt attendance necessary Benefits Eligibility Please paste this url into your preferred browser to learn about benefits eligibility for this role: ******************************** Americans with Disabilities Act (ADA) In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.
    $41k-51k yearly est. Auto-Apply 13d ago
  • Store Director (Store Manager) - Cleveland, OH

    Target 4.5company rating

    Woodmere, OH jobs

    The pay range is $104,000.00 - $208,000.00 Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at ********************************************* . Store Director- Job Description ALL ABOUT TARGET Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here. ALL ABOUT STORE LEADERSHIP You lead a team that has one purpose: to help all families discover the joy of everyday life. You develop leaders who care about their teams, who care about their guests and each other. You lead a team of experts, advocates, and consultants that are passionate about making sure guests get what they came for (plus a little more) every time they shop at their store. You take accountability in running a profitable growth business. At Target, we believe in our leaders having meaningful experiences that help them build and develop skills for a career. The role of a Store Director can provide you with the skills and experience of: - Managing a large team of hourly team members and leaders as well as leaders of leaders - Recruiting, selecting, talent management and talent planning across all departments of the store - Guest service fundamentals and experience building and leading a guest first culture across the store - Retail business financials (e.g. payroll, profit and loss) and driving sales growth - Creating store specific strategies and managing your team to deliver results - Retail business fundamentals for total store: understanding sales trends, inventory management, guest shopping patterns and satisfaction, pricing and promotions strategies and specialty businesses - Setting and planning total store quarterly business priorities and managing a team to deliver on sales goals - Making business decisions by assessing market competition, understanding guest insights and feedback As a Store Director, no two days are ever the same, but a typical day will most likely include the following responsibilities: Cultivate a guest-centric and engaged team - Lead a talent culture through taking an active role in the onboarding, development and growth of your leaders. - Drive accountability through clear expectations and consistent performance management. - In partnership with HR, create and deliver on sustainable and equitable talent strategies to fuel career progression and continued team growth. - Be approachable and available for your team, lead a culture where leaders and team members are able to share and issues are quickly resolved. - Recruit, hire and retain a passionate team for area specific knowledge and expertise. - Oversee the scheduling process to ensure schedules meet the needs of your business, while providing a consistent guest experience and aligning with team member availability and desired hours. - Own and implement leadership schedules that align to guest and business needs (including weekends, mornings, evenings, overnight and appropriate seasonal adjustments). - Demonstrate and promote inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences. - Invest in and follow up on personal and team training to enhance skills and capabilities, follow up to consistently achieve timely completion of required training. - Model creating a welcoming experience by greeting guests as you are working. - Demonstrate how to engage with guests when assistance is needed; engage with guests in a welcoming way and help solve their specific needs. - Lead by thanking guests and let them know we're happy they chose to shop at Target. - Drive a guest-obsessed culture balancing the in-store and digital guest to deliver on store sales goals and operational goals while ensuring your team can inform, educate and promote the suite of benefits, features and offerings that reward our guest and/or enhance their shopping experience (including the Target App, Target Circle Card, Target Circle, Drive Up, Order Pick Up and Circle 360 same day delivery). Own your store's overall business to drive efficiency, safety and grow sales - Build and execute plans to run an efficient operation to fund future growth. - Lead and create a culture of executing all best practices by understanding where operational shortage can occur throughout the building, build routines and action plans to resolve opportunities, and establish clear goals and expectations to hold team accountable. - Leverage your reports (financial, operational, safety, food safety, team and guest) to understand the business and make decisions. - Lead a culture of financial accountability through following your sales trends, leadership headcount guideline, payroll management and hourly overtime guidance and teaming each team how to understand their role in driving sales growth and total store profitability. - Know and assess the competition; leverage guest insights and feedback to drive the business and be the destination of choice for our guests. - Build relationships that are important to the store's community to address the most pressing local needs. - Leverage field support partners to help you solve problems and drive continuous operational improvement. - Set clear priorities for the team through balancing competing priorities and demands. - Own the safety culture and performance for the store through modeling and recognizing safe behaviors, identifying and correcting hazards, assisting with incident response, validating investigations effectively drive sustainable solutions, and own total store accountability to safety. - Validate an instore security culture by focusing on deterrence, response and resolution in order to improve physical security processes. - Validate that merchandise protection strategies across the total store are being executed according to best practices. - As a key carrier, follow all safe and secure training and processes - Addressing all store emergency and compliance needs - Always demonstrate a culture of ethical conduct, safety (including food safety) and compliance; Lead and hold the team accountable to work in the same way WHAT WE ARE LOOKING FOR This may be the right job for you if: - You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with. - You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success. - You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times). The good news is that we have some amazing training that will help teach you everything you need to know to be a Store Director. But there are a few skills you should have from the get-go: - 4-year degree or equivalent experience - Strong interpersonal and communication skills - Team leadership and engagement - Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis - Manage conflict and lead and hold others accountable - Relate well with and interact with all levels of the organization - Welcoming and helpful attitude - Manage workload and prioritize tasks independently - Capability to remain focused and composed in a fast-paced environment and accomplish multiple taskswithin established timeframes - Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect: - Access all areas of the building to respond to guest or team member issues - Interpret instructions, reports and information - Accurately handle cash register operations as needed - Climb up and down ladders as needed - Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds without additional assistance from others - Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc. - Ability to remain mobile for the duration of a scheduled shift (shift length may vary) - Flexible work schedule (e.g., nights, weekends and holidays) and reliable and prompt attendance necessary **Benefits Eligibility** Please paste this url into your preferred browser to learn about benefits eligibility for this role: ********************************* **Americans with Disabilities Act (ADA)** In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.
    $41k-51k yearly est. 14d ago
  • Store Director (Store Manager) - Cincinnati, OH

    Target 4.5company rating

    Cincinnati, OH jobs

    The pay range is $104,000.00 - $208,000.00 Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at ********************************************** ALL ABOUT TARGET Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here. ALL ABOUT STORE LEADERSHIP You lead a team that has one purpose: to help all families discover the joy of everyday life. You develop leaders who care about their teams, who care about their guests and each other. You lead a team of experts, advocates, and consultants that are passionate about making sure guests get what they came for (plus a little more) every time they shop at their store. You take accountability in running a profitable growth business. At Target, we believe in our leaders having meaningful experiences that help them build and develop skills for a career. The role of a Store Director can provide you with the skills and experience of: • Managing a large team of hourly team members and leaders as well as leaders of leaders • Recruiting, selecting, talent management and talent planning across all departments of the store • Guest service fundamentals and experience building and leading a guest first culture across the store • Retail business financials (e.g. payroll, profit and loss) and driving sales growth • Creating store specific strategies and managing your team to deliver results • Retail business fundamentals for total store: understanding sales trends, inventory management, guest shopping patterns and satisfaction, pricing and promotions strategies and specialty businesses • Setting and planning total store quarterly business priorities and managing a team to deliver on sales goals • Making business decisions by assessing market competition, understanding guest insights and feedback As a Store Director, no two days are ever the same, but a typical day will most likely include the following responsibilities: Cultivate a guest-centric and engaged team • Lead a talent culture through taking an active role in the onboarding, development and growth of your leaders. • Drive accountability through clear expectations and consistent performance management. • In partnership with HR, create and deliver on sustainable and equitable talent strategies to fuel career progression and continued team growth. • Be approachable and available for your team, lead a culture where leaders and team members are able to share and issues are quickly resolved. • Recruit, hire and retain a passionate team for area specific knowledge and expertise. • Oversee the scheduling process to ensure schedules meet the needs of your business, while providing a consistent guest experience and aligning with team member availability and desired hours. • Own and implement leadership schedules that align to guest and business needs (including weekends, mornings, evenings, overnight and appropriate seasonal adjustments). • Demonstrate and promote inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences. • Invest in and follow up on personal and team training to enhance skills and capabilities, follow up to consistently achieve timely completion of required training. • Model creating a welcoming experience by greeting guests as you are working. • Demonstrate how to engage with guests when assistance is needed; engage with guests in a welcoming way and help solve their specific needs. • Lead by thanking guests and let them know we're happy they chose to shop at Target. • Drive a guest-obsessed culture balancing the in-store and digital guest to deliver on store sales goals and operational goals while ensuring your team can inform, educate and promote the suite of benefits, features and offerings that reward our guest and/or enhance their shopping experience (including the Target App, Target Circle Card, Target Circle, Drive Up, Order Pick Up and Circle 360 same day delivery). Own your store's overall business to drive efficiency, safety and grow sales • Build and execute plans to run an efficient operation to fund future growth. • Lead and create a culture of executing all best practices by understanding where operational shortage can occur throughout the building, build routines and action plans to resolve opportunities, and establish clear goals and expectations to hold team accountable. • Leverage your reports (financial, operational, safety, food safety, team and guest) to understand the business and make decisions. • Lead a culture of financial accountability through following your sales trends, leadership headcount guideline, payroll management and hourly overtime guidance and teaming each team how to understand their role in driving sales growth and total store profitability. • Know and assess the competition; leverage guest insights and feedback to drive the business and be the destination of choice for our guests. • Build relationships that are important to the store's community to address the most pressing local needs. • Leverage field support partners to help you solve problems and drive continuous operational improvement. • Set clear priorities for the team through balancing competing priorities and demands. • Own the safety culture and performance for the store through modeling and recognizing safe behaviors, identifying and correcting hazards, assisting with incident response, validating investigations effectively drive sustainable solutions, and own total store accountability to safety. • Validate an instore security culture by focusing on deterrence, response and resolution in order to improve physical security processes. • Validate that merchandise protection strategies across the total store are being executed according to best practices. • As a key carrier, follow all safe and secure training and processes • Addressing all store emergency and compliance needs • Always demonstrate a culture of ethical conduct, safety (including food safety) and compliance; Lead and hold the team accountable to work in the same way WHAT WE ARE LOOKING FOR This may be the right job for you if: • You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with. • You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success. • You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times). The good news is that we have some amazing training that will help teach you everything you need to know to be a Store Director. But there are a few skills you should have from the get-go: • 4-year degree or equivalent experience • Strong interpersonal and communication skills • Team leadership and engagement • Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis • Manage conflict and lead and hold others accountable • Relate well with and interact with all levels of the organization • Welcoming and helpful attitude • Manage workload and prioritize tasks independently • Capability to remain focused and composed in a fast-paced environment and accomplish multiple taskswithin established timeframes • Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect: • Access all areas of the building to respond to guest or team member issues • Interpret instructions, reports and information • Accurately handle cash register operations as needed • Climb up and down ladders as needed • Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds without additional assistance from others • Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc. • Ability to remain mobile for the duration of a scheduled shift (shift length may vary) • Flexible work schedule (e.g., nights, weekends and holidays) and reliable and prompt attendance necessary Benefits Eligibility Please paste this url into your preferred browser to learn about benefits eligibility for this role: ******************************** Americans with Disabilities Act (ADA) In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel. Benefits Eligibility Please paste this url into your preferred browser to learn about benefits eligibility for this role: ******************************** Americans with Disabilities Act (ADA) In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.
    $40k-49k yearly est. Auto-Apply 7d ago
  • Store Director (Store Manager) - Cincinnati, OH

    Target 4.5company rating

    Cincinnati, OH jobs

    The pay range is $104,000.00 - $208,000.00 Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at ********************************************** ALL ABOUT TARGET Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here. ALL ABOUT STORE LEADERSHIP You lead a team that has one purpose: to help all families discover the joy of everyday life. You develop leaders who care about their teams, who care about their guests and each other. You lead a team of experts, advocates, and consultants that are passionate about making sure guests get what they came for (plus a little more) every time they shop at their store. You take accountability in running a profitable growth business. At Target, we believe in our leaders having meaningful experiences that help them build and develop skills for a career. The role of a Store Director can provide you with the skills and experience of: * Managing a large team of hourly team members and leaders as well as leaders of leaders * Recruiting, selecting, talent management and talent planning across all departments of the store * Guest service fundamentals and experience building and leading a guest first culture across the store * Retail business financials (e.g. payroll, profit and loss) and driving sales growth * Creating store specific strategies and managing your team to deliver results * Retail business fundamentals for total store: understanding sales trends, inventory management, guest shopping patterns and satisfaction, pricing and promotions strategies and specialty businesses * Setting and planning total store quarterly business priorities and managing a team to deliver on sales goals * Making business decisions by assessing market competition, understanding guest insights and feedback As a Store Director, no two days are ever the same, but a typical day will most likely include the following responsibilities: Cultivate a guest-centric and engaged team * Lead a talent culture through taking an active role in the onboarding, development and growth of your leaders. * Drive accountability through clear expectations and consistent performance management. * In partnership with HR, create and deliver on sustainable and equitable talent strategies to fuel career progression and continued team growth. * Be approachable and available for your team, lead a culture where leaders and team members are able to share and issues are quickly resolved. * Recruit, hire and retain a passionate team for area specific knowledge and expertise. * Oversee the scheduling process to ensure schedules meet the needs of your business, while providing a consistent guest experience and aligning with team member availability and desired hours. * Own and implement leadership schedules that align to guest and business needs (including weekends, mornings, evenings, overnight and appropriate seasonal adjustments). * Demonstrate and promote inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences. * Invest in and follow up on personal and team training to enhance skills and capabilities, follow up to consistently achieve timely completion of required training. * Model creating a welcoming experience by greeting guests as you are working. * Demonstrate how to engage with guests when assistance is needed; engage with guests in a welcoming way and help solve their specific needs. * Lead by thanking guests and let them know we're happy they chose to shop at Target. * Drive a guest-obsessed culture balancing the in-store and digital guest to deliver on store sales goals and operational goals while ensuring your team can inform, educate and promote the suite of benefits, features and offerings that reward our guest and/or enhance their shopping experience (including the Target App, Target Circle Card, Target Circle, Drive Up, Order Pick Up and Circle 360 same day delivery). Own your store's overall business to drive efficiency, safety and grow sales * Build and execute plans to run an efficient operation to fund future growth. * Lead and create a culture of executing all best practices by understanding where operational shortage can occur throughout the building, build routines and action plans to resolve opportunities, and establish clear goals and expectations to hold team accountable. * Leverage your reports (financial, operational, safety, food safety, team and guest) to understand the business and make decisions. * Lead a culture of financial accountability through following your sales trends, leadership headcount guideline, payroll management and hourly overtime guidance and teaming each team how to understand their role in driving sales growth and total store profitability. * Know and assess the competition; leverage guest insights and feedback to drive the business and be the destination of choice for our guests. * Build relationships that are important to the store's community to address the most pressing local needs. * Leverage field support partners to help you solve problems and drive continuous operational improvement. * Set clear priorities for the team through balancing competing priorities and demands. * Own the safety culture and performance for the store through modeling and recognizing safe behaviors, identifying and correcting hazards, assisting with incident response, validating investigations effectively drive sustainable solutions, and own total store accountability to safety. * Validate an instore security culture by focusing on deterrence, response and resolution in order to improve physical security processes. * Validate that merchandise protection strategies across the total store are being executed according to best practices. * As a key carrier, follow all safe and secure training and processes * Addressing all store emergency and compliance needs * Always demonstrate a culture of ethical conduct, safety (including food safety) and compliance; Lead and hold the team accountable to work in the same way WHAT WE ARE LOOKING FOR This may be the right job for you if: * You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with. * You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success. * You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times). The good news is that we have some amazing training that will help teach you everything you need to know to be a Store Director. But there are a few skills you should have from the get-go: * 4-year degree or equivalent experience * Strong interpersonal and communication skills * Team leadership and engagement * Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis * Manage conflict and lead and hold others accountable * Relate well with and interact with all levels of the organization * Welcoming and helpful attitude * Manage workload and prioritize tasks independently * Capability to remain focused and composed in a fast-paced environment and accomplish multiple taskswithin established timeframes * Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect: * Access all areas of the building to respond to guest or team member issues * Interpret instructions, reports and information * Accurately handle cash register operations as needed * Climb up and down ladders as needed * Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds without additional assistance from others * Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc. * Ability to remain mobile for the duration of a scheduled shift (shift length may vary) * Flexible work schedule (e.g., nights, weekends and holidays) and reliable and prompt attendance necessary Benefits Eligibility Please paste this url into your preferred browser to learn about benefits eligibility for this role: ******************************** Americans with Disabilities Act (ADA) In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel. Benefits Eligibility Please paste this url into your preferred browser to learn about benefits eligibility for this role: ******************************** Americans with Disabilities Act (ADA) In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.
    $40k-49k yearly est. Auto-Apply 11d ago
  • SPECIALTY ASSISTANT STORE MANAGER

    Home Depot 4.6company rating

    Toledo, OH jobs

    Specialty Assistant Store Manager in Training (SASM-IT) will gain hands-on experience in the key responsibilities and functions of a Specialty Assistant Store Manager at The Home Depot. The SASM - it will undergo a comprehensive training program that includes hands-on experience, mentorship, and leadership development. During their training, they will become familiar with Manager on Duty responsibilities and gain insight into overseeing the Specialty and Pro Departments. In collaboration with the Store Manager, Assistant Store Managers (ASMs), Home Services, and Pro business partners, they will learn to develop and implement strategies that boost sales, enhance customer service, and drive profitability across Specialty, Pro, and Services businesses. SASM - ITs are expected to lead by example. Additionally, they have a responsibility to uphold, maintain, and support all lawful company policies and positions. During the SASM-IT training period, which will be up to 6 weeks, you will be learning to execute SASM key responsibilities. **Key Responsibilities:** + 50% Training and Preparing for Assistant Manager Position - Participate in a structured training program covering all aspects of retail store management, including operations, customer service, sales & profitability, and company policies and procedures. Learn and demonstrate tactics to support key accountability: staffing and scheduling, identifying and resolving stock deficiencies, supervisor associates in selling behaviors, resolving customer issues and concerns, and supporting service needs for both installed sales/special orders and product sales. Learn and demonstrate the performance management process, to include review of associate performance and how to execute the associate disciplinary process when necessary. Complete all assigned training modules and assessments. + 15% Customer Experience - Supervising Associates in the selling effort and lead GET culture and set the example. Drive customer service and associate engagement through the store; ensure Customer concerns are solved effectively and take necessary actions to resolve situations promptly. + 15% Sales and Productivity - Work with key partners to plan merchandise placement, signing and support stock integrity through inventory management. ASMs in Training will learn how to maintain and operate all store equipment and systems as well as how to manage daily financial operations. + 10% Operations Management - Perform Opening, Closing MOD and other whole store focus responsibilities. Adhere to all Company policies and procedures and hold associates accountable for following all Company policies and procedures. Command of store standard operating procedures (SOP's), especially those involving Safety compliance and learn tactics to maintain process accuracy and take steps to mitigate shrink. + 10% Safety - Ensure self and associates follow all safety and hazmat procedures and Safety Matters guidelines at all times. **Direct Manager/Direct Reports:** + This Position typically reports to Store Manager + This Position has 0 direct reports. **Travel Requirements** : + Typically requires overnight travel less than 5% of the time. **Physical Requirements:** + Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds). **Working Conditions:** + Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. **Minimum Qualifications:** + Must be eighteen years of age or older. + Must be legally permitted to work in the United States. **Preferred Qualifications:** + Demonstrated ability to collaborate and work effectively with cross-functional teams **Minimum Education:** + The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED. **Preferred Education:** + The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job. **Minimum Years of Work Experience** : + 3 **Preferred Years of Work Experience:** + No additional years of experience **Minimum Leadership Experience** : + 1+ year of previous leadership experience **Preferred Leadership Experience:** + 2+ years of previous leadership experience **Certifications:** + None **Competencies:** + Action Oriented + Collaborates + Customer Focus + Drives Results + Resourcefulness We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $61,000.00 - $70,000.00
    $61k-70k yearly 32d ago
  • NIGHT OPERATIONS ASSISTANT STORE MANAGER

    Home Depot u 4.6company rating

    Rossford, OH jobs

    With a career at The Home Depot, you can be yourself and also be part of something bigger. Night Operations Assistant Store Manager in Training (NOASM-IT) will gain hands-on experience in the key responsibilities and functions of a Night Operations Assistant Store Manager at The Home Depot. The OAM - IT will undergo a comprehensive training program that includes hands-on experience, mentorship, and leadership development. During their training, NOASMs in Training will become familiar with Manager on Duty duties and will focus on overseeing overnight freight operations to ensure the successful execution of core freight handling programs. They will frequently collaborate with Night Replenishment Managers (NRMs) to manage the unload, pack out, and pack down NOASM's in Training will collaborate with the Store Manager, Assistant Store Managers (ASMs), and field teams and learn to develop and implement strategies that boost sales and profitability, creating actionable game plans for departmental success, and ensuring smooth department operations. NOASM - ITs are expected to lead by example. Additionally, they have a responsibility to uphold, maintain, and support all lawful company policies and positions. During the NOASM-IT training period, which will be up to 6 weeks, you will be learning to execute OASM key responsibilities. Key Responsibilities: 10% - Customer Experience - Supervising Associates in the selling effort and lead GET culture and set the example. Drive customer service and associate engagement through the store; ensure Customer concerns are solved effectively and take necessary actions to resolve situations promptly 15% - Operations Management - Perform Opening, Closing MOD and other whole store focus responsibilities. Adhere to all Company policies and procedures and hold associates accountable for following all Company policies and procedures. Command of store standard operating procedures (SOP's), especially those involving Safety compliance and learn tactics to maintain process accuracy and take steps to mitigate shrink 15% - Safety - Ensure self and associates follow all safety and hazmat procedures and Safety Matters guidelines at all times 10% - Sales and Productivity - Work with key partners to plan merchandise placement, signing and support stock integrity through inventory management. ASMs in Training will learn how to maintain and operate all store equipment and systems as well as how to manage daily financial operations. 50% - Training and Preparing for Assistant Manager Position - Participate in a structured training program covering all aspects of retail store management, including operations, customer service, sales & profitability, and company policies and procedures. Learn and demonstrate tactics to support key accountability: staffing and scheduling, identifying and resolving stock deficiencies, supervisor associates in selling behaviors, resolving customer issues and concerns, and supporting service needs for both installed sales/special orders and product sales. Learn and demonstrate the performance management process, to include review of associate performance and how to execute the associate disciplinary process when necessary. Complete all assigned training modules and assessments. Direct Manager/Direct Reports: This Position typically reports to the Store Manager This Position has 0 Direct Reports Travel Requirements: Typically requires overnight travel less than 5% of the time. Physical Requirements: Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, and lifting material or equipment, some of which may be heavy or awkward. Working Conditions: Located in a comfortable indoor area. Conditions could produce mild discomfort on occasion. Minimum Qualifications: Must be 18 years of age or older Must be legally permitted to work in the United States Preferred Qualifications: Demonstrated ability to collaborate and work effectively with cross-functional teams Minimum Education: The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED. Preferred Education: The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job. Minimum Years of Work Experience: 3 Preferred Years of Work Experience: 3 Minimum Leadership Experience: 3 Preferred Leadership Experience: 3 Certifications: None Competencies: Action Oriented Collaborates Customer Focus Develops Talent Drives Results Resourcefulness For California, Colorado, Connecticut, Rhode Island, Nevada, New York City, Ithaca (NY), Westchester County (NY), and Washington residents: The pay range for this position is between $61,350 - $73,500
    $61.4k-73.5k yearly Auto-Apply 13d ago
  • NIGHT OPERATIONS ASSISTANT STORE MANAGER

    Home Depot 4.6company rating

    Rossford, OH jobs

    Night Operations Assistant Store Manager in Training (NOASM-IT) will gain hands-on experience in the key responsibilities and functions of a Night Operations Assistant Store Manager at The Home Depot. The OAM - IT will undergo a comprehensive training program that includes hands-on experience, mentorship, and leadership development. During their training, NOASMs in Training will become familiar with Manager on Duty duties and will focus on overseeing overnight freight operations to ensure the successful execution of core freight handling programs. They will frequently collaborate with Night Replenishment Managers (NRMs) to manage the unload, pack out, and pack down NOASM's in Training will collaborate with the Store Manager, Assistant Store Managers (ASMs), and field teams and learn to develop and implement strategies that boost sales and profitability, creating actionable game plans for departmental success, and ensuring smooth department operations. NOASM - ITs are expected to lead by example. Additionally, they have a responsibility to uphold, maintain, and support all lawful company policies and positions. During the NOASM-IT training period, which will be up to 6 weeks, you will be learning to execute OASM key responsibilities. **Key Responsibilities:** + 10% - Customer Experience - Supervising Associates in the selling effort and lead GET culture and set the example. Drive customer service and associate engagement through the store; ensure Customer concerns are solved effectively and take necessary actions to resolve situations promptly + 15% - Operations Management - Perform Opening, Closing MOD and other whole store focus responsibilities. Adhere to all Company policies and procedures and hold associates accountable for following all Company policies and procedures. Command of store standard operating procedures (SOP's), especially those involving Safety compliance and learn tactics to maintain process accuracy and take steps to mitigate shrink + 15% - Safety - Ensure self and associates follow all safety and hazmat procedures and Safety Matters guidelines at all times + 10% - Sales and Productivity - Work with key partners to plan merchandise placement, signing and support stock integrity through inventory management. ASMs in Training will learn how to maintain and operate all store equipment and systems as well as how to manage daily financial operations. + 50% - Training and Preparing for Assistant Manager Position - Participate in a structured training program covering all aspects of retail store management, including operations, customer service, sales & profitability, and company policies and procedures. Learn and demonstrate tactics to support key accountability: staffing and scheduling, identifying and resolving stock deficiencies, supervisor associates in selling behaviors, resolving customer issues and concerns, and supporting service needs for both installed sales/special orders and product sales. Learn and demonstrate the performance management process, to include review of associate performance and how to execute the associate disciplinary process when necessary. Complete all assigned training modules and assessments. **Direct Manager/Direct Reports:** + This Position typically reports to the Store Manager + This Position has 0 Direct Reports **Travel Requirements:** + Typically requires overnight travel less than 5% of the time. **Physical Requirements:** + Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, and lifting material or equipment, some of which may be heavy or awkward. **Working Conditions:** + Located in a comfortable indoor area. Conditions could produce mild discomfort on occasion. **Minimum Qualifications:** + Must be 18 years of age or older + Must be legally permitted to work in the United States **Preferred Qualifications:** + Demonstrated ability to collaborate and work effectively with cross-functional teams **Minimum Education:** + The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED. **Preferred Education:** + The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job. **Minimum Years of Work Experience:** + 3 **Preferred Years of Work Experience:** + 3 **Minimum Leadership Experience:** + 3 **Preferred Leadership Experience:** + 3 **Certifications:** + None **Competencies:** + Action Oriented + Collaborates + Customer Focus + Develops Talent + Drives Results + Resourcefulness We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $61,350.00 - $73,500.00
    $61.4k-73.5k yearly 11d ago
  • SPECIALTY ASSISTANT STORE MANAGER

    Home Depot 4.6company rating

    Toledo, OH jobs

    Specialty Assistant Store Manager in Training (SASM-IT) will gain hands-on experience in the key responsibilities and functions of a Specialty Assistant Store Manager at The Home Depot. The SASM - it will undergo a comprehensive training program that includes hands-on experience, mentorship, and leadership development. During their training, they will become familiar with Manager on Duty responsibilities and gain insight into overseeing the Specialty and Pro Departments. In collaboration with the Store Manager, Assistant Store Managers (ASMs), Home Services, and Pro business partners, they will learn to develop and implement strategies that boost sales, enhance customer service, and drive profitability across Specialty, Pro, and Services businesses. SASM - ITs are expected to lead by example. Additionally, they have a responsibility to uphold, maintain, and support all lawful company policies and positions. During the SASM-IT training period, which will be up to 6 weeks, you will be learning to execute SASM key responsibilities. Key Responsibilities: * 50% Training and Preparing for Assistant Manager Position - Participate in a structured training program covering all aspects of retail store management, including operations, customer service, sales & profitability, and company policies and procedures. Learn and demonstrate tactics to support key accountability: staffing and scheduling, identifying and resolving stock deficiencies, supervisor associates in selling behaviors, resolving customer issues and concerns, and supporting service needs for both installed sales/special orders and product sales. Learn and demonstrate the performance management process, to include review of associate performance and how to execute the associate disciplinary process when necessary. Complete all assigned training modules and assessments. * 15% Customer Experience - Supervising Associates in the selling effort and lead GET culture and set the example. Drive customer service and associate engagement through the store; ensure Customer concerns are solved effectively and take necessary actions to resolve situations promptly. * 15% Sales and Productivity - Work with key partners to plan merchandise placement, signing and support stock integrity through inventory management. ASMs in Training will learn how to maintain and operate all store equipment and systems as well as how to manage daily financial operations. * 10% Operations Management - Perform Opening, Closing MOD and other whole store focus responsibilities. Adhere to all Company policies and procedures and hold associates accountable for following all Company policies and procedures. Command of store standard operating procedures (SOP's), especially those involving Safety compliance and learn tactics to maintain process accuracy and take steps to mitigate shrink. * 10% Safety - Ensure self and associates follow all safety and hazmat procedures and Safety Matters guidelines at all times. Direct Manager/Direct Reports: * This Position typically reports to Store Manager * This Position has 0 direct reports. Travel Requirements: * Typically requires overnight travel less than 5% of the time. Physical Requirements: * Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds). Working Conditions: * Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Minimum Qualifications: * Must be eighteen years of age or older. * Must be legally permitted to work in the United States. Preferred Qualifications: * Demonstrated ability to collaborate and work effectively with cross-functional teams Minimum Education: * The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED. Preferred Education: * The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job. Minimum Years of Work Experience: * 3 Preferred Years of Work Experience: * No additional years of experience Minimum Leadership Experience: * 1+ year of previous leadership experience Preferred Leadership Experience: * 2+ years of previous leadership experience Certifications: * None Competencies: * Action Oriented * Collaborates * Customer Focus * Drives Results * Resourcefulness
    $33k-40k yearly est. 32d ago
  • Co-Store Manager

    Home Depot 4.6company rating

    Newark, OH jobs

    Store Co-Managers are responsible for working in tandem with the Store Manager to ensure the successful day to day operation of Home Depot stores. They share responsibility for maximizing store sales and profitability while working ethically and modeling Home Depot's core values. They accomplish this goal by developing strategies and objectives and leading a team of Associates in executing these strategies and objectives. They must ensure that the store is optimally stocked and merchandised and that all Customers are provided with excellent customer service. A Store Co-Manager must have a comprehensive knowledge of Home Depot business, be able to use this knowledge to formulate goals and objectives and be capable of motivating his/her self and others to work as a team and accomplish these goals and objectives. They must also be capable of working with Associates, Department Supervisors and the Assistant Store Managers (ASMs) to accomplish goals. Key Responsibilities: * 25% Co-Managing the Business. Co-Manage all aspects of store operation and profitability. * 20% Excels in Customer Service. Ensure that customers are acknowledged, customer project needs are met, concerns are resolved quickly. Work with Store Manager to forecast scheduling needs to meet customer demand. * 20% Supervising Store Associates. Work with team to recruit and hire qualified candidates. Determine starting pay and pay increases over time. Observe, evaluate, coach, train, and develop associates. Communicate Home Depot and store objectives to associates. * 15% Merchandising. Ensure all products and displays are merchandised effectively. Walk the store with Store Manager, District Manager, Merchants and others to stay proactive on merchandising issues. * 10% Planning. Develop and communicate store standards to associates. Develop, with Store Manager, a store mission, strategy and objectives and ensure that they are met. Study competition. Identify trends. * 10% Other Duties. Ensure safety of customers and associates. Verify deposits. Follow standard operating procedures for openings and closings. Sign for petty cash, markdowns, time slips, refunds, price change take in reports, etc. Direct Manager/Direct Reports: * Position reports to District Manager * Accountable for direct supervision of the work activities of others. In addition to personnel issues including selection, termination, performance appraisal and professional development of subordinates. Travel Requirements: * Typically requires overnight travel less than 10% of the time. Physical Requirements: * Most all of the time is spent sitting in the same position or standing/walking or there is some requirement to lift or handle material or equipment of moderate weight (8-20 pounds). Working Conditions: * Typically located in a comfortable indoor area. There may be regular exposure to mild physical discomfort from factors such as dust, fumes or odors, temperature extremes, loud noise, strong drafts, or bright lights. Minimum Qualifications: * Must be eighteen years of age or older. * Must be legally permitted to work in the United States. Preferred Qualifications: * Ability to work a flexible, 55 hours per week schedule * Acts with Integrity. Demonstrates responsible, ethical and honest behavior. Communicates Effectively. Keeps others informed through clear and concise communication. Listens carefully and adapts messages to fit audience. Excels in Customer Service. Creates customer focused environment; provides excellent service; sees business through eyes of our customers. Inspires Achievement. Initiates actions to develop Associates; provides performance feedback; recognizes accomplishments. Safety Orientation. Enforces safety policies and procedures; is a safety role model. Delivers Results. Creates a sense of urgency; delegates appropriately; motivates self and team to accomplish objectives. Minimum Education: * The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED. Preferred Education: * No additional education Minimum Years of Work Experience: * 5 Preferred Years of Work Experience: * No additional years of experience Minimum Leadership Experience: * None Preferred Leadership Experience: * None Certifications: * None Competencies: * Acts with Integrity: Demonstrates responsible, ethical and honest behavior in all Home Depot roles, tasks and * responsibilities; models the Home Depot values. * Communicates Effectively: Communicates clearly and concisely with all audiences; keeps others informed and takes appropriate partnerships where necessary. * Champions Development: Seeks knowledge about the strengths and weaknesses of his/her self and Associates; takes * steps to maximize development of both self and Associates. * Customer Driven: Creates a customer-focused environment in which excellent service becomes a cultural expectation. * Promotes Teamwork: Coaches Associates to work well with another; creates an open environment where people say what * is on their minds; rewards teamwork. * Gets Things Done: Motivates self and others to accomplish important objectives despite a complex and sometimes ambiguous environment. * Building Relationships: Establishes trust and credibility with people over time; establishes rapport with people; has smooth * working relationships with people inside and outside of the organization. * Safety Orientation: Enforces safety policies and procedures; is a safety role model; holds Associates to a high safety * standard. * Problem Solving: Reacts quickly and appropriately to problems in the store; follows-up in a timely manner to issues not * immediately resolvable; ties all loose ends. * Plans Strategically: Demonstrates the ability to determine goals, direction and actions.
    $38k-47k yearly est. 24d ago
  • Co-Store Manager

    Home Depot 4.6company rating

    Newark, OH jobs

    Store Co-Managers are responsible for working in tandem with the Store Manager to ensure the successful day to day operation of Home Depot stores. They share responsibility for maximizing store sales and profitability while working ethically and modeling Home Depot's core values. They accomplish this goal by developing strategies and objectives and leading a team of Associates in executing these strategies and objectives. They must ensure that the store is optimally stocked and merchandised and that all Customers are provided with excellent customer service. A Store Co-Manager must have a comprehensive knowledge of Home Depot business, be able to use this knowledge to formulate goals and objectives and be capable of motivating his/her self and others to work as a team and accomplish these goals and objectives. They must also be capable of working with Associates, Department Supervisors and the Assistant Store Managers (ASMs) to accomplish goals. **Key Responsibilities:** + 25% Co-Managing the Business. Co-Manage all aspects of store operation and profitability. + 20% Excels in Customer Service. Ensure that customers are acknowledged, customer project needs are met, concerns are resolved quickly. Work with Store Manager to forecast scheduling needs to meet customer demand. + 20% Supervising Store Associates. Work with team to recruit and hire qualified candidates. Determine starting pay and pay increases over time. Observe, evaluate, coach, train, and develop associates. Communicate Home Depot and store objectives to associates. + 15% Merchandising. Ensure all products and displays are merchandised effectively. Walk the store with Store Manager, District Manager, Merchants and others to stay proactive on merchandising issues. + 10% Planning. Develop and communicate store standards to associates. Develop, with Store Manager, a store mission, strategy and objectives and ensure that they are met. Study competition. Identify trends. + 10% Other Duties. Ensure safety of customers and associates. Verify deposits. Follow standard operating procedures for openings and closings. Sign for petty cash, markdowns, time slips, refunds, price change take in reports, etc. **Direct Manager/Direct Reports:** + Position reports to District Manager + Accountable for direct supervision of the work activities of others. In addition to personnel issues including selection, termination, performance appraisal and professional development of subordinates. **Travel Requirements:** + Typically requires overnight travel less than 10% of the time. **Physical Requirements:** + Most all of the time is spent sitting in the same position or standing/walking or there is some requirement to lift or handle material or equipment of moderate weight (8-20 pounds). **Working Conditions:** + Typically located in a comfortable indoor area. There may be regular exposure to mild physical discomfort from factors such as dust, fumes or odors, temperature extremes, loud noise, strong drafts, or bright lights. **Minimum Qualifications:** + Must be eighteen years of age or older. + Must be legally permitted to work in the United States. **Preferred Qualifications:** + Ability to work a flexible, 55 hours per week schedule + Acts with Integrity. Demonstrates responsible, ethical and honest behavior. Communicates Effectively. Keeps others informed through clear and concise communication. Listens carefully and adapts messages to fit audience. Excels in Customer Service. Creates customer focused environment; provides excellent service; sees business through eyes of our customers. Inspires Achievement. Initiates actions to develop Associates; provides performance feedback; recognizes accomplishments. Safety Orientation. Enforces safety policies and procedures; is a safety role model. Delivers Results. Creates a sense of urgency; delegates appropriately; motivates self and team to accomplish objectives. **Minimum Education:** + The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED. **Preferred Education:** + No additional education **Minimum Years of Work Experience:** + 5 **Preferred Years of Work Experience:** + No additional years of experience **Minimum Leadership Experience:** + None **Preferred Leadership Experience:** + None **Certifications:** + None **Competencies:** + Acts with Integrity: Demonstrates responsible, ethical and honest behavior in all Home Depot roles, tasks and + responsibilities; models the Home Depot values. + Communicates Effectively: Communicates clearly and concisely with all audiences; keeps others informed and takes appropriate partnerships where necessary. + Champions Development: Seeks knowledge about the strengths and weaknesses of his/her self and Associates; takes + steps to maximize development of both self and Associates. + Customer Driven: Creates a customer-focused environment in which excellent service becomes a cultural expectation. + Promotes Teamwork: Coaches Associates to work well with another; creates an open environment where people say what + is on their minds; rewards teamwork. + Gets Things Done: Motivates self and others to accomplish important objectives despite a complex and sometimes ambiguous environment. + Building Relationships: Establishes trust and credibility with people over time; establishes rapport with people; has smooth + working relationships with people inside and outside of the organization. + Safety Orientation: Enforces safety policies and procedures; is a safety role model; holds Associates to a high safety + standard. + Problem Solving: Reacts quickly and appropriately to problems in the store; follows-up in a timely manner to issues not + immediately resolvable; ties all loose ends. + Plans Strategically: Demonstrates the ability to determine goals, direction and actions. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $0.00 - $0.00
    $38k-47k yearly est. 24d ago
  • ASST STORE MGR in MANSFIELD, OH S04638

    Dollar General Corporation 4.4company rating

    Assistant store manager job at Dollar General

    Work Where You Matter At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive. Company Overview Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at ************************************ Job Details GENERAL SUMMARY: The Assistant Store Manager helps maintain a clean, well-organized store with a customer-first focus. At the direction and delegation of the Store Manager, the Assistant Store Manager assists with supervision of store employees, management and presentation of merchandise, completion of paperwork, and preparation of deposits. The Assistant Store Manager also performs stocking and cashiering functions, and performs other duties as necessary to maximize profitability and customer satisfaction while protecting company assets and reducing losses. DUTIES and ESSENTIAL JOB FUNCTIONS: * Provide superior customer service leadership; greet and assist customers, and operate cash register and scanner to itemize the customer's purchase. * Open and close the store a minimum of two days per week. * Assist Store Manager with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures. * Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays. * Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls. * Assist in implementation and maintenance of planograms; ensure merchandise is presented according to established practices and Store Manager direction. * Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank. * Assist with management of the store in the Store Manager's absence. Qualifications KNOWLEDGE and SKILLS: * Effective interpersonal, written and oral communication skills. * Ability to solve problems and deal with a variety of situations. * Good organization skills with attention to detail. * Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals. * Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages. * Ability to perform cash register functions and generate reports. * Knowledge of cash, facility, and safety control policies and practices. * Knowledge of cash handling procedures including cashier accountability and deposit control. * Ability to drive own vehicle to the bank to deposit money. WORK EXPERIENCE and/or EDUCATION: * High school diploma or equivalent strongly preferred. * One year of experience in a retail environment and six months supervisory experience preferred. WORKING CONDITIONS: * Frequent walking and standing * Frequent bending, stooping, and kneeling to run check out station, stock merchandise and unload trucks; which may also require the ability to push and/or pull rolltainers for stocking merchandise * Frequent handling of merchandise and equipment such as handheld scanners, pricing guns, box cutters, merchandise containers, two-wheel dollies, U-boats (six-wheel carts), and rolltainers * Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds * Occasional climbing (using step ladder) up to heights of six feet * Fast-paced environment; moderate noise level * Occasional exposure to outside weather conditions * Occasional or regular driving/providing own transportation to make bank deposits, attend management meetings and travel to other Dollar General stores. Dollar General Corporation is an equal opportunity employer.
    $36k-44k yearly est. 2d ago

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