Program Director
Rochester, MN jobs
New Season:
For over 30 years, New Season Treatment Centers have been a leading national health care service provider of outpatient treatment centers that specialize in providing safe, quality and best in class care for individuals living with Opioid Use Disorder ("OUD").
Operating in over 70 treatment centers in multiple states, our team members are engaged in medication-assisted treatment, counseling, support, and care management of individuals living with OUD. We treat the whole person and, in so doing, address the underlying causes of OUD in an effort to provide a continuum of care that not only addresses treatment needs but supports the patient on their journey to recovery.
Job Summary:
This position provides management and leadership direction to the clinic team on a day-to-day basis. Works with Medical Director, Regional Director, clinic staff both clinical and pharmacy as well as the support center teams to ensure the overall wellbeing and safety of patients.
Essential Functions:
Manages, guides, coaches and disciplines all staff within their clinic according to organizational standards.
Provides proper training and development to ensure that all staff and contract labor.
Partners with Talent Acquisitions on recruiting of all center staff positions.
Promotes and maintains a safe environment for staff and patients.
Ensures key compliance components are met; not limited to local, state, federal, Medicare, and Medicaid requirements.
Responsible for accurate daily accounting of all cash transactions (including deposits) and financial oversight.
Responsible for oversight of all data inputs in the electronic medical records. Assuring daily data reconciliation and accuracy and ensures that patient progress and medical necessity is accurately documented.
Ensures that all patients and staff have completed all intake, admission, discharge and aftercare paperwork.
Identifies and addresses clinic needs and makes recommendations for clinic improvement opportunities along with associated ROI.
Develops and maintains a patient group session schedule for counseling staff to further strengthen the patient's bond with the clinic.
Assists in monitoring all patient activities on center premises.
Actively participates in CARF conformance and the state audit process.
Conducts the treatment team on a regular basis to ensure the highest level of patient care. Ensures all at risk for discharge patients are evaluated and specific plans are established.
Sets and communicates the local business plan by quarter for the center and the onsite team.
Monitors key performance indicators, evaluates trends, establishes goals, and monitors progress to established goals.
Responsible for profit and loss of the center and drives results with self pay and third party patients.
Responsible for accurate collection of patient financial responsibility and accountability (including co-pays, deductibles, and financial contracts).
Prepares and submits annual, quarterly, monthly, weekly and daily reports as necessary.
Essential Qualifications:
Education/Licensure/Certification:
Education, Licensure and/or Certification needed per individual state requirements.
Required Knowledge:
General Knowledge of Substance Abuse or treatment of Addiction, and management, Knowledge and understanding of applicable state and Federal Laws.
General Knowledge of Practice Manager and Site Director front office responsibilities.
Experience Required:
Minimum of three (3) years of experience in Human Services and or any of the following fields: substance abuse, psychology, sociology, counseling, healthcare practice management or another related field.
One (1) year of management experience unless specifically outlined by State regulations.
Multi-unit healthcare experience preferred.
Colonial Management Group, LP./New Season provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Job or State Requirements
Bachelor's Degree, LADC, and Leadership experience required.
Program Director
Gresham, OR jobs
New Season:
For over 30 years, New Season Treatment Centers have been a leading national health care service provider of outpatient treatment centers that specialize in providing safe, quality and best in class care for individuals living with Opioid Use Disorder ("OUD").
Operating in over 70 treatment centers in multiple states, our team members are engaged in medication-assisted treatment, counseling, support, and care management of individuals living with OUD. We treat the whole person and, in so doing, address the underlying causes of OUD in an effort to provide a continuum of care that not only addresses treatment needs but supports the patient on their journey to recovery.
Job Summary:
This position provides management and leadership direction to the clinic team on a day-to-day basis. Works with Medical Director, Regional Director, clinic staff both clinical and pharmacy as well as the support center teams to ensure the overall wellbeing and safety of patients.
Essential Functions:
Manages, guides, coaches and disciplines all staff within their clinic according to organizational standards.
Provides proper training and development to ensure that all staff and contract labor.
Partners with Talent Acquisitions on recruiting of all center staff positions.
Promotes and maintains a safe environment for staff and patients.
Ensures key compliance components are met; not limited to local, state, federal, Medicare, and Medicaid requirements.
Responsible for accurate daily accounting of all cash transactions (including deposits) and financial oversight.
Responsible for oversight of all data inputs in the electronic medical records. Assuring daily data reconciliation and accuracy and ensures that patient progress and medical necessity is accurately documented.
Ensures that all patients and staff have completed all intake, admission, discharge and aftercare paperwork.
Identifies and addresses clinic needs and makes recommendations for clinic improvement opportunities along with associated ROI.
Develops and maintains a patient group session schedule for counseling staff to further strengthen the patient's bond with the clinic.
Assists in monitoring all patient activities on center premises.
Actively participates in CARF conformance and the state audit process.
Conducts the treatment team on a regular basis to ensure the highest level of patient care. Ensures all at risk for discharge patients are evaluated and specific plans are established.
Sets and communicates the local business plan by quarter for the center and the onsite team.
Monitors key performance indicators, evaluates trends, establishes goals, and monitors progress to established goals.
Responsible for profit and loss of the center and drives results with self pay and third party patients.
Responsible for accurate collection of patient financial responsibility and accountability (including co-pays, deductibles, and financial contracts).
Prepares and submits annual, quarterly, monthly, weekly and daily reports as necessary.
Essential Qualifications:
Education/Licensure/Certification:
Education, Licensure and/or Certification needed per individual state requirements.
Required Knowledge:
General Knowledge of Substance Abuse or treatment of Addiction, and management, Knowledge and understanding of applicable state and Federal Laws.
General Knowledge of Practice Manager and Site Director front office responsibilities.
Experience Required:
Minimum of three (3) years of experience in Human Services and or any of the following fields: substance abuse, psychology, sociology, counseling, healthcare practice management or another related field.
One (1) year of management experience unless specifically outlined by State regulations.
Multi-unit healthcare experience preferred.
Colonial Management Group, LP./New Season provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Job or State Requirements
The Program Director must have 1 of the following requirements: 1) Five years of paid full-time experience in the field of alcohol and drug treatment including experience in a opioid treatment program with at least one year in a paid administrative capacity. 2) A Bachelor's Degree in a relevant field and four years of paid full-time experience in the field of alcohol and drug treatment including experience in a opioid treatment program with at least one year in a paid administrative capacity. 3) A Master's degree in a relevant field and three years of paid full-time experience in the field of alcohol and drug treatment including experience in a opioid treatment program with at least one year in a paid administrative capacity..
Director, Ecommerce Business Operations
Pittsburgh, PA jobs
Since 1935, GNC has been a global leader in health and wellness innovation, inspiring people to achieve their goals with a trusted and dynamic range of products. As #TeamGNC, we prioritize our consumers, constantly collaborating and developing new ideas to deliver cutting-edge solutions. Our team is passionate about driving change and turning aspirations into actions. We believe that good health is the greatest gift, and there's nothing more rewarding than helping others achieve it. Join us in empowering others to Live Well!
What We're Looking For:
At GNC we embrace a “Live Well” philosophy, fostering a dynamic environment where innovation meets passion. Whether someone is an athlete or just starting to focus on their health, we want to deliver the cutting-edge products they deserve. We are looking for an individual who is excited and eager to play a pivotal role in driving excellence in the health and wellness industry. This position offers the opportunity to engage in a collaborative environment where you will make a personal impact every day.
GNC is seeking a Director, eCommerce Business Operations to lead the business planning, execution, and optimization of our digital commerce ecosystem. This role will drive operational excellence across all digital platforms, ensuring that our eCommerce strategies align with company objectives and deliver exceptional customer experiences that drive revenue, profitability, and long-term loyalty.
The ideal candidate is a data-driven, process-oriented leader with a strong understanding of digital retail operations, merchandising, fulfillment, and cross-functional collaboration between business, IT, marketing, and supply chain teams.
What You'll Do:
This is a Full-Time Salary Position
The Director, eCommerce Business Operations is responsible for driving operational excellence, process optimization, and cross-functional alignment across the eCommerce business. This role serves as the strategic connector between Digital Operations, Merchandising, Marketing, Supply Chain, Customer Service, and IT to ensure the online business runs efficiently and achieves revenue and customer experience goals. The Director will lead business planning, performance reporting, platform operations, and continuous process improvement across the end-to-end eCommerce ecosystem.
Deliver E-Commerce P&L ensuring channel KPIs aligned to EBITDA goals.
Lead business planning (categories, merchandising mix, promotions) to align to sales targets.
Drive weekly and monthly business reviews with clear variance analysis and partner with teams to identify and prioritize actions.
Map and refine end-to-end eCommerce processes (product setup, content readiness, promotions, checkout flow, fulfillment, returns, etc.).
Serve as primary liaison across cross-functional teams to ensure timely and high-quality execution.
Identify process gaps and lead operational improvement initiatives; drive standardization and documentation.
Optimization recommendations: Partner with marketing, merchandising, and product teams to identify and prioritize actions that improve site performance or profitability.
Forecasting and planning: Collaborate with FP&A and Merchandising on demand or sales forecasting based on historical data, trends, and promotional calendars.
Oversee platform readiness, site operations monitoring, and resolution workflows for issues impacting customer experience (site errors, broken links, search & navigation, latency, etc.).
Partner with Product & Engineering teams to manage release calendars, UAT, and system enhancements.
Work closely with Customer Service and CX teams to address customer friction points, return patterns, and service needs.
Reporting: Build performance dashboards for leadership to enable quick, data-driven decisions.
Optimize product mix, pricing, and promotional strategy to balance growth and margin.
Partner with Merchandising on assortment and inventory alignment to digital demand.
Work with supply chain and finance to optimize fulfillment methods by category to improve customer experience and profitability
Ensure digital KPIs (traffic, conversion, AOV, repeat rate, CAC, and LTV) align to EBITDA goals.
Additional duties as assigned.
Environmental Factors & Working Schedule:
Hybrid work environment, 4 days in-person attendance (Pittsburgh, PA) in addition to ability to work remotely.
Regularly required to stand; walk; sit; use hands or fingers to handle or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear
Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.
Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards.
Specific vision abilities required by this job include long periods of computer screen usage, close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus
The noise level in the work environment is usually low/moderate
*To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
QUALIFICATIONS:
8+ years of experience in eCommerce operations, digital merchandising, digital product, or related analytical/operational roles.
3+ years of people leadership experience.
Proven success managing cross-functional business operations within a retail or direct-to-consumer environment.
Strong understanding of eCommerce systems including CMS, PIM, OMS, ERP, and web analytics platforms.
Highly analytical with the ability to convert insights into operational plans.
Excellent communication skills and ability to work across both technical and business teams.
Strong group facilitation and team building skills.
Excellent written skills required for preparation of process documentation, deliverables, proposals, and statements of work.
Excellent verbal, interpersonal and presentation skills.
Sr. Director, Benefits
Dublin, CA jobs
Our values start with our people, join a team that values you!
Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.
As part of our team, you will experience:
Success. Our winning team pursues excellence while learning and evolving
Career growth. We develop industry leading talent because Ross grows when our people grow
Teamwork. We work together to solve the hard problems and find the right solution
Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.
Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.
GENERAL PURPOSE:
The Senior Director of Benefits is responsible for developing and leading a comprehensive benefits strategy, the design, and administration of all associates benefit programs that supports organizational goals and enhances associate experience. This role ensures that benefits offerings are competitive, innovative, cost-effective, compliant, and aligned with the company's Total Rewards philosophy and business objectives. The Senior Director will partner closely with HR leadership, Finance, Legal, and external vendors to deliver programs that attract, retain, and engage top talent in the industry.
This leader will manage and develop a high-performing benefits team, and will foster a culture of collaboration, continuous improvement, and customer service.
The Senior Director will report to the Senior Vice President of Total Rewards and will interact frequently with Executives across the Company.
The base salary range for this role is $152,200 - $241,700. The base salary range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.
ESSENTIAL FUNCTIONS:
• Evaluate new programs and market trends for potential application to Ross. Assess the competitiveness of all programs and practices against industry standards and comparable companies to ensure competitive positioning of benefits programs.
• Establish annual priorities and overall benefits strategic direction, ensuring that all benefits and retirement programs are aligned with the Company's annual and long-term strategic objectives. Provide the tactical strategy to implement new benefits programs and ensure efficient ongoing operations of existing programs.
• Lead and develop team of benefits professionals focused on health and welfare, wellness, and retirement programs strategy, design and administration.
• Partner in selection and management of relationships with vendors, brokers and carriers, including monitoring of cost, service levels, processes, and accuracy of data.
o Monitor administrative costs and pricing of benefit programs and recommend cost-containment strategies.
o Evaluate effectiveness of medical management and other benefits programs.
• Oversee outsourced administration and operations of benefit and retirement plan.
• Oversee the effective communication of the Company's employee benefits plans and programs to optimize impact and understanding.
• Ensure compliance with all federal, state, and local regulations, including ERISA, COBRA, HIPAA, FMLA, ACA etc.; keep up-to-date on legal and legislative issues related to all benefit and retirement plans and maintain accurate documentation and reporting for audits and regulatory requirements.
COMPETENCIES:
People
• Building Effective Teams (for managers of People and Projects)
• Developing Talent (for managers of people only)
• Collaboration
Self
• Leading by Example
• Communicates Effectively
• Ensures Accountability and Execution
• Manages Conflict
Business
• Business Acumen
• Plans, Aligns and Prioritizes
• Organizational Agility
• Ability to influence and build relationships across all levels of the organization.
• Excellent analytical, negotiation, and communication skills.
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
• Bachelor's degree in Human Resources, Business Administration, or related field.
• 10+ years of progressive experience in benefits management, with at least 5 years in a leadership role in a company of similar or larger size preferred.
• A forward-thinking and creative individual with excellent interpersonal, communication and presentation skills.
• A strategic planner with sound business skills, analytical ability, good judgment and a strong operational focus.
• Proven experience managing large-scale benefits programs in a multi-state or retail environment.
• Strong knowledge of benefits regulations and compliance requirements.
PHYSICAL REQUIREMENTS/ADA:
Job requires ability to work in an office environment, primarily on a computer.
Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc.
Consistent timeliness and regular attendance.
Vision requirements: Ability to see information in print and/or electronically.
This role requires regular in-office presence, including to engage in in-person team interaction, meetings and collaboration, client support, mentoring, coaching, and/or feedback. However, this role can perform duties effectively using a combination of in-office and remote work.
#LI-HYBRID
SUPERVISORY RESPONSIBILITIES:
1-2 Senior Managers, Benefits
3-5 Benefits Associates
DISCLAIMER
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
Production Director | Wovens, Suits, RTW
New York, NY jobs
Director of Production | Wovens, Suits, RTW
G-III Apparel Group New York City Metropolitan Area (On-site)
G-III Apparel Group is currently seeking a Director of Production to join the Suits & Separates team, based in New York City.
Profile:
The Director of Production plays a pivotal role in overseeing the production processes for woven suit separates and RTW. You will be responsible for managing the production timeline, ensuring quality standards are met, and optimizing efficiency in production operations. Collaborate closely with cross functional partners such as design, technical design, and global sourcing partners.
Reporting to: VP of Production
Brand/Product Focus: Suits, Wovens, RTW
Location (On-Site): New York City, Midtown Manhattan - Fashion District
ESSENTIAL JOB RESPONSIBILITIES
Analyze and negotiate garment FOB costing with overseas offices and direct vendors.
Monitor and negotiate garment costing to meet or exceed corporate margin goals.
Work with design & merchandising teams as well as partners in overseas teams to supply costing options on marginally challenged styles.
Issue purchase orders and aid in monitoring the production process.
Confirm all costing and deliveries each season for all styles.
Work with buyer and merchandising on any production delivery delays and marginally challenged product.
Collaborate with Fabric, Design, and Technical Design.
Daily email communication with logistics regarding air & sea bookings.
Daily email communication with QC regarding quality issues.
Work with Sales teams for projections, minimums, deliveries, and sample requests.
Requirements:
Minimum 8 years of experience in overseas production management.
Prior experience with suit separates and RTW categories preferred.
Strong cost negotiating skills combined with a detailed knowledge and understanding of garment cost breakdown.
Ability to work in fast-paced environment.
Understanding of product development process.
Strong Excel and other computer skills.
Must have the knowledge of how to estimate pricing.
Knowledge of garment testing.
The pay range for this position is: $120,000 - $130,000 per year.
Please note that the foregoing compensation information is a good-faith assessment associated with this position only and is provided pursuant to the New York City Salary Transparency Law.
About G-III Apparel Group, Ltd. | *************
G-III excels at bringing excitement and confidence to customers through the fashion we create. We are global experts in design, sourcing, manufacturing, distribution and marketing, which enables us to fuel the growth of a substantial portfolio of brands. With more than 30 licensed and owned brands, including some of the most sought-after names in global fashion, our success is driven by our team's entrepreneurial spirit and our deep relationships across the industry.
G-III's owned brands include DKNY, Karl Lagerfeld Paris, Donna Karan, Vilebrequin, Sonia Rykiel, G.H. Bass, Bass Outdoor, Andrew Marc, Eliza J., GIII Sports and more. G-III has fashion licenses under the Calvin Klein, Tommy Hilfiger, Cole Haan, Dockers, Guess?, Kenneth Cole, Levi's, Vince Camuto, Margaritaville and more. G-III also operates retail stores for the DKNY, Karl Lagerfeld Paris and Donna Karan brands.
Director Pricing & Analytics
Chesapeake, VA jobs
DIRECTOR, PRICING & ANALYTICS
The Director of Pricing & Analytics is a strategic enterprise leader responsible for defining, optimizing, and executing pricing strategies across more than 8,000 retail locations. This role ensures the company delivers a compelling value proposition, maintains a competitive price position, and achieves required financial and operational outcomes. The Director partners closely with Merchandising, Finance, IT, Store Operations, and Executive Leadership to shape pricing principles, leverage advanced analytics, and improve price perception across all lines of business.
This leader oversees the full pricing lifecycle-including everyday retail, markdowns/clearance-while driving customer-centric merchandising through store clustering, item segmentation, and merchandising category/class roles. The Director also manages forecasting processes that support financial planning, labor modeling, assortment planning, and distribution center volume projections. As the head of the Pricing, Analytics, and Execution team, this individual is responsible for developing talent, fostering a test-and-learn culture, and stewarding pricing governance and operational excellence.
Principal Duties & Responsibilities
Lead Enterprise Pricing Strategy for a $13B Fortune 500 Retailer
• Establish and evolve Family Dollar's enterprise pricing vision, strategy, and principles across all businesses.
• Refresh and maintain core pricing frameworks, including price roles, KVIs, competitive sets, zoning and clustering architecture, and category pricing strategies.
• Ensure pricing supports customer value perception, brand positioning, and financial goals.
Drive Insights, Analytics, and Optimization
• Leverage competitive intelligence, market trends, price elasticity, and customer perception to inform pricing decisions.
• Oversee base price modeling, demand forecasting, and markdown optimization using advanced analytics and price optimization software
• Drive partnership and collaboration with Merchants to mitigate cost and retail changes to our customers.
Oversee Pricing Operations Across 8,000+ Stores.
• Ensure flawless execution of all everyday, promotional, and markdown pricing actions.
• Partner with Merchandising, Planning, IT, Marketing, Legal, Store Operations, and other functions to streamline processes and enhance operational effectiveness.
• Serve as product owner for pricing and merchandising technologies, lead the implementation and management of price optimization software.
Build, Lead, and Develop a High-Performing Team
• Provide direct leadership, development, and coaching to Pricing, Analytics, and Execution team members.
• Drive hiring, training, talent development, while fostering a culture of teamwork
Governance, Communication, and Cross-Functional Influence
• Establish pricing governance, guardrails, and accuracy standards to ensure compliance and financial integrity.
• Communicate results, insights, and recommendations to senior leadership, influencing enterprise strategic decisions.
• Champion customer value and enterprise profitability across the organization.
Skills & Competencies
• Deep knowledge of pricing strategy, forecasting, segmentation, analytics, and cross-functional retail systems.
• Strong leadership, communication, and influencing skills with the ability to drive alignment at all organizational levels.
• Demonstrated ability to navigate ambiguity, build strategy, and manage multiple priorities while operating with urgency
• Highly analytical with experience in merchandising analytics, elasticity, and profit optimization.
• Experience with statistical modeling, multivariate analysis, volumetric forecasting, and syndicated data strongly preferred.
Education / Experience
• Advanced degree in Business, Engineering, Mathematics, Economics, or related field preferred. Master's degree preferred.
• 8-10 years of experience in retail merchandising, supply chain, or marketing roles.
• 1-3 years of pricing management experience required.
• Consulting experience is a plus
VP, eCommerce
Anaheim, CA jobs
Join the Pacsun Community
Co-created in Los Angeles, Pacsun inspires the next generation of youth, building community at the intersection of fashion, music, art and sport. Pacsun is a leading lifestyle brand offering an exclusive collection of the most relevant brands and styles such as adidas, Brandy Melville, Essentials Fear of God, our own brands, and many more.
Our Pacsun community believes in and understands the importance of using our voice, platform, and resources to inspire and bring about positive development. We are committed to our responsibility in using our platform to drive change and take action on the issues important to our community. Join the Pacsun Community.
Learn more here: LinkedIn- Our Community
About the Job:
The Vice President of eCommerce will lead the strategic and operational execution of the Pacsun eCommerce business. This executive leader will drive growth and profitability across all digital channels, owning the end-to-end customer experience, site merchandising, digital marketing strategy, customer retention through loyalty programs and email marketing, and full P&L responsibility for the online business. The VP will partner closely with internal stakeholders across Marketing, Merchandising, Supply Chain, Technology, Finance, Inventory Management and Customer Experience to align business objectives and deliver exceptional customer journeys.
A day in the life, what you'll be doing:
Strategic Leadership & Business Management
Develop and execute a comprehensive eCommerce strategy aligned with overall corporate objectives.
Own and manage the eCommerce P&L to drive revenue growth, optimize margin, and manage operating expenses.
Monitor KPIs and analytics to track performance, customer behavior, and business trends; provide regular reporting to executive leadership.
Identify new opportunities for digital innovation, customer engagement, and revenue generation.
Digital Marketing & Acquisition
Oversee digital marketing strategies including paid search, SEO, display, affiliates, and social media advertising to acquire and retain customers.
Optimize marketing spend through data-driven attribution models and ROI-focused tactics.
Collaborate with the marketing team to ensure brand consistency across all channels.
Loyalty & Email Marketing
Lead the strategy and execution of the loyalty program to increase customer lifetime value and brand loyalty.
Drive CRM and email marketing initiatives that leverage segmentation, personalization, and automation.
Analyze campaign performance and customer behavior to enhance targeting and messaging.
Site Experience & Merchandising
Lead cross-functional teams in site merchandising, UX/UI enhancements, A/B testing, and conversion rate optimization (CRO).
Ensure the site reflects seasonal trends, promotional strategies, and merchandising priorities.
Maintain an optimal customer journey from discovery to checkout.
Cross-Functional Partnership & Team Leadership
Partner closely with Merchandising, Marketing, IT, Operations, Finance and Inventory Management to deliver seamless experiences and ensure inventory, fulfillment, and tech roadmaps are aligned.
Build, lead, and mentor a high-performing eCommerce team across digital marketing, analytics, merchandising, and content.
Foster a culture of collaboration, accountability, innovation, and performance.
What it takes to Join:
Education & Experience
Bachelor's degree in Marketing, Business, or related field; MBA preferred.
10 -15 years of eCommerce leadership experience in a consumer retail environment.
Demonstrated experience managing an eCommerce P&L and driving double-digit growth.
Proven success in leading digital marketing, loyalty programs, CRM/email, and merchandising teams.
Skills & Competencies
Deep understanding of digital marketing tools (Google Ads, Meta, Klaviyo, etc.), web analytics (GA4, Adobe Analytics), and eCommerce platforms (Salesforce Commerce Cloud).
Experience with, or strong aptitude for, applying AI and agentic AI technologies to enhance personalization, demand forecasting, marketing performance, and operational scalability in eCommerce
Strong analytical skills with a data-first approach to decision-making.
Excellent leadership, communication, and team development skills.
Highly collaborative with the ability to influence cross-functional stakeholders at all levels.
Developing the Community/ Leadership Qualities:
Operate with the highest level of conduct, integrity, and confidentiality; setting the example for leaders and associates.
Develop and nurture strong cross functional partnerships; driving business results and inspiring a culture of transparency, collaboration, and accountability.
Serve as a Pacsun advocate in the industry and marketplace.
Recruit, identify, develop, and retain talent that delivers performance excellence.
As a manager, serve as a leader of company culture, norms, and conduct.
Ability to balance a strong management presence with a high level of approachability, encouraging and eliciting associate feedback and interaction.
Salary Range: $243,800 - $340,000
Pac Perks:
Dog friendly office environment
On-site Cafe
On-site Gym
$1,000 referral incentive program
Generous associate discount of 30-50% off merchandise online and in-stores
Competitive long term and short-term incentive program
Immediate 100% vested 401K contributions and employer match
Calm Premium access for all employees
Employee perks throughout the year
Physical Requirements:
The physical demands described here are representative of those that are required by an associate to successfully perform the essential functions of this job.
While performing the duties of this job, the associate is regularly required to talk or hear. The associate is frequently required to sit; stand; walk; use hands to finger, handle or feel; as well as reach with hands and arms.
Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus.
Ability to work in open environment with fluctuating temperatures and standard lighting.
Ability to work on computer and mobile phone for multiple hours; with frequent interruptions.
Required to travel in elevator or stairwells to attend meetings and engage with associates on multiple floors throughout building.
Hotel, Airplane, and Car Travel may be required.
Position Type/Expected Hours of Work:
This is a full-time position. As a National Retailer, occasional evening and/or weekend work may be required during periods of high volume. This role operates in a professional office environment and routinely uses standard office equipment.
Other Considerations:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to qualified individuals with disabilities to enable them to perform the essential functions of the role.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
Senior Director, Legal Affairs: Labor, Employment & Safety
Anaheim, CA jobs
A major sports and entertainment organization in Anaheim seeks a Senior Director for Legal Affairs. This role focuses on labor and employment legal matters, requiring over 6 years of experience, including substantial in-house experience. The successful candidate will provide strategic legal support, manage litigation, and lead initiatives on compliance. This position offers a salary range of $210,000 to $260,000 annually.
#J-18808-Ljbffr
Senior Director, Legal Affairs, Labor & Employment, Safety & Security
Anaheim, CA jobs
Senior Director, Legal Affairs, Labor & Employment, Safety & Security page is loaded## Senior Director, Legal Affairs, Labor & Employment, Safety & Securitylocations: Anaheimtime type: Full timeposted on: Posted 30+ Days Agojob requisition id: R-2025-442# *A great experience starts with you!*Join our team to help create and develop the future of live entertainment and sports in Orange County!Once you've had a chance to explore our current open positions, apply to the ones you feel best suit you, as an applicant, you can always see your application status in your profile.**Mission:** To enrich the lives in our community through shared experiences, welcoming spaces, and responsible actions.**Vision:** We will be the social and entertainment center of Orange County - a place where the cultural kaleidoscope of the region converges and connects. Our vibrant, rich collection of experiences will celebrate the diversity of our community.**Values:** Be Safe | Do the Right Thing | Be Generous | Include Everyone | Make it Easy | Be Bold## Job Title:Senior Director, Legal Affairs, Labor & Employment, Safety & Security**Pay Details:**The annual base salary range for this position in California is $210,000 to $260,000 per year. The starting pay for the successful candidate depends on various job-related factors, including but not limited to the candidate's geographic location, job-related knowledge, skills, experience, education/training, internal value, peer equity, external market demands, and organizational considerations.The Senior Director, Legal Affairs is responsible for delivering legal support to OCSE, with a focus on providing labor and employment advice and counsel to the Company's Human Resources team, providing legal advice to the Security team on their policies and procedures, managing the Company's employment litigation portfolio, and advising on occupational health and safety activities, responding to law enforcement requests, and other regulatory matters. This role is responsible for leading the health and safety team and ensuring compliance with Cal/OSHA. This role ensures timely responses to legal inquiries, effective communication on complex legal issues with cross-functional stakeholders, and autonomous skilled management of employment litigation.**Responsibilities*** Oversee a variety of labor and employment litigation matters, including case strategy, managing outside counsel, and monitoring progress* Provide legal advice regarding guest and employee claims and work with Risk Management and Human Resources to proactively address incidents* Provide advice on a wide variety of legal issues, including but not limited to liability, regulations, employment law, and law enforcement inquiries to minimize risk* Work with business teams to identify and implement risk reduction strategies and help inform executive decision-making* Partner with the Company's ownership group's legal team to ensure the Company's development and deployment of legal strategies is consistent with the ownership group's labor and employment, litigation, compliance, and exposure containment philosophies and strategies across its enterprise* Coordinate and provide reporting to the ownership group's legal team on relevant matters, including exposure analysis and providing regular updates on compliance efforts and material litigation, labor, and employment developments.* Partner with the Company's Security team to review and develop policies and procedures in furtherance of opening and readiness for worldwide events and SAFETY Act certification* Respond to employment related inquiries and subpoenas* Serve as a trusted legal advisor to the Company's HR department on employment and labor relations matters, including employee relations, compliance, reasonable accommodations, performance management, and dispute resolution* Assist in the development and implementation of policies and procedures to minimize legal risks for the Company, including in coordination with the ownership group's legal team for enterprise-wide strategic initiatives or as otherwise appropriate* Oversee internal investigations to ensure legal privilege and provide strategic advice on outcomes and actions* Design and deliver training programs to ensure compliance with legal standards and best practices* Collaborate with other departments to support business projects and simplify complex legal issues for non-legal team members and serve as a trusted advisor* Facilitate internal and external discovery processes, including document review and production* Review and approve standard motions and other litigation documents* Provide ongoing mentorship and support to junior legal team members* Perform other duties and projects as assigned**Skills*** 6+ years of legal practicing experience, with minimum of 2 years of in-house experience in a corporate law department and extensive labor and employment experience* Litigation, California wage and hour law, and traditional labor experience* Legal research and writing experience* Excellent organization and communication skills (verbal and written)* Comfortability in a dynamic and fast-paced environment**Knowledge, Skills and Experience****Education -** Doctoral or Professional Degree**Experience Required -** 6+ YearsThis position is on-site.Company:OC Sports & Entertainment, LLC**Our Commitment:***We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and team members without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, medical condition or any protected category prohibited by local, state or federal laws. We are firm believers that diversity and inclusion among our team members are critical to our success, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.**Thanks for your interest in becoming part of OCVIBE!*
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Vice President, CRM
El Segundo, CA jobs
THE PURPOSE:
As we accelerate our digital and brand growth initiatives, True Religion is hiring a Vice President, CRM to own the enterprise customer retention strategy and drive the commercial impact of all retention channels (email, SMS, push, loyalty, lifecycle flows, and emerging programs). This person will lead the long-term roadmap for CRM, loyalty, personalization, segmentation, and lifecycle marketing, ensuring that customers remain deeply engaged throughout their relationship with True Religion. The VP will act as a strategic counterpart to the VP, Growth and as a senior leader representing CRM across the organization. The right candidate is a highly strategic, data-driven, digitally native thinker with deep experience in scaling CRM programs within a growth-oriented apparel or consumer brand environment. They will bring strong leadership, a test-and-learn mindset, and the ability to operate at both strategic and operational levels.
THE ROLE (what you are accountable for)
True Religion is looking for a visionary, enterprise-level CRM & Retention leader with proven experience in developing consumer lifecycle strategies and delivering retention-driven revenue performance. In this role, you will own the design, execution, and ongoing evolution of CRM, loyalty, and lifecycle marketing programs that support brand storytelling, merchandising priorities, seasonal campaigns, and category-level product marketing initiatives.
You will build the financial plan tied to retention channels, forecast performance, and be accountable for CRM-driven demand, engagement, and lifetime value. You have significant experience leading CRM transformations, scaling segmentation and personalization, optimizing loyalty programs, and overseeing high-performing CRM teams. You must demonstrate thought leadership in the role CRM plays across the broader marketing ecosystem and have deep experience navigating fast-paced, highly promotional retail environments.
KEY RESPONSIBILITIES
Strategy
Define, own, and evolve the enterprise-wide CRM vision, translating consumer insights and data capabilities into long-term customer strategies across email, SMS, push, loyalty, lifecycle flows, and emerging programs.
Develop and lead strategies focused on database growth, customer retention, reactivation, engagement, and lifetime value.
Oversee the creation, relaunch, or evolution of the loyalty program, including benefits design, tier strategy, and retention-driving initiatives tied to CLTV.
Ensure CRM and lifecycle strategies align seamlessly with brand, site, creative, and growth marketing plans.
Identify channel conflicts, overlapping messaging, or segmentation gaps and establish governance frameworks for resolution.
Build annual and seasonal financial plans for retention-driven demand, repeat rates, loyalty KPIs, and CLTV growth.
Operational and Technical Knowledge
Own the CRM technology ecosystem: CDP architecture, ESP capabilities, data pipelines, attribution systems, customer identity resolution, and privacy requirements.
Partner closely with Site, Planning, Merchandising, Creative, and Growth Marketing teams to develop high-performing campaigns and lifecycle programs that maximize conversions and support the revenue plan.
Lead CRM technology strategy, including platform enhancements, CDP/ESP evaluations, data integrations, and long-term capability planning.
Elevate segmentation into dynamic, predictive, real-time orchestration via advanced data/AI capabilities
Direct A/B testing and experimentation strategies across all CRM channels (subject lines, content, cadence, frequency, triggers, send times, etc.).
Build and maintain performance dashboards for all flows, programs, and campaigns; communicate results across executive and cross-functional teams.
Lead, mentor, and develop CRM team members, ensuring strong execution standards, innovation mindset, and career growth.
Influence and guide cross-functional partners with CRM insights, consumer behavior analytics, and strategic recommendations.
MINIMUM REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
12+ years of digital marketing, CRM, retention, or lifecycle experience in consumer-facing businesses.
5-7+ years of senior executive or high-level leadership experience overseeing CRM, loyalty, retention, or lifecycle teams.
5-7+ years in a growing apparel or fashion retail business
Evidence of leading CRM transformations, including platform upgrades, CDP migrations, loyalty redesign, or major personalization initiatives
Deep technical fluency in CRM platforms, CDPs, ESPs, data modeling, identity management, dynamic personalization engines, and analytics environments
Experience designing, developing, or modernizing loyalty programs and customer benefit ecosystems.
Expertise in eCommerce promotional cadence, fashion/seasonal flows, and alignment with merchandising strategies.
Demonstrated experience leading large teams, scaling organizations, and building high-performance cultures.
Strong analytical capability with mastery of CRM KPIs, segmentation methodologies, lifecycle measurement, and forecasting.
Forward-thinking, solutions-oriented leader with strong strategic, technical, and creative problem-solving abilities.
Exceptional written and verbal communication skills with the ability to influence senior executives and cross-functional partners.
Highly organized with strong prioritization and project management skills, able to manage multiple initiatives simultaneously in a fast-paced environment.
Growth mindset, with a passion for testing, optimizing, and developing innovative CRM programs.
Comfortable navigating ambiguity and driving clarity in a rapidly evolving, entrepreneurial business.
Positive, collaborative, and team-focused approach with a willingness to jump in when needed.
Salary Range: $210,000-$250,000
Global Safety and Security Center Operator
Marlborough, MA jobs
The Opportunity: Contribute To The Growth Of Your Career.
Responsible for protecting the Associates, assets and brands of TJX US by monitoring US facilities and responding to incidents as they occur. This monitoring will take place 24 hours per day, seven days per week. The ability to work nights, weekends and public holidays is essential. This is a role that requires a hands-on and agile approach to learning new skills and keeping up with technology.
3rd Shift Position (11pm-7am) 5 day schedule/7 day availability
The main duties to be completed within the role of GIS SOC Operator include but not limited to the following:
Effective and accurate management and prioritization of alarm activations across a variety of platforms in accordance with procedure across the TJX US facilities
Responsible for all control room operations, including CCTV review.
Ensure that all incidents are dealt with, logged and communicated in accordance with procedures
Provide operational support to the GIS SOC Specialists, Supervisors, or appropriate Managers
Support major incident command, control and crisis management and provide recommendations.
Knowledge of how to use security and fire alarm systems
Must be able to be contacted while on shift
Be open and willing to undertake new training across GIS SOC functions. This may require an adjustment in scheduling to business needs
Qualifications:
Bachelor's degree or 1-4 years of experience in lieu of degree
working experience with Incident Management and Change Management
Prior experience in Operations or a fast-paced, high stress environment with the requirement to resolve multiple interruption-driven priorities simultaneously.
Troubleshooting experience
Self-motivated and can work both independently and within a team in our 24/7 Operations Center; available for off hours shift coverage and be able to take ownership of technical issues in the role of Incident Commander
Accountability and Trust
Unquestionable integrity and ethic
Director of Fulfillment Operations
Olathe, KS jobs
Excelligence Learning Corporation (********************* is a leading developer, manufacturer, distributor, and multi-channel retailer of over 20,000 innovative, high-quality, and grade-appropriate educational products and teaching solutions, sold primarily to early childhood learning centers, elementary schools, PTAs, and consumers. The company has three core divisions: Supplies (Discount School Supply and Really Good Stuff), Equipment (Children's Factory, Angeles, and Steffy Wood Products), and Services (Educational Products, Inc., ChildCare Education Institute, and Frog Street).
Primary Duties & Responsibilities:
Develop and execute a comprehensive strategy for fulfillment operations, including the production of proprietary products like Colorations craft paints, driving efficiency and alignment with company goals.
Lead cross-functional collaboration with departments such as purchasing, merchandising, and IT to drive operational excellence and innovation.
Oversee Profit and Loss (P&L) accountability for the fulfillment facility, ensuring financial performance aligns with company objectives.
Maintain expenses at or below budgeted levels through data-driven decision-making and process optimization.
Identify and implement process improvements, leveraging analytics to standardize and enhance operational workflows, particularly for light manufacturing processes like paint production.
Utilize AI-driven tools and technologies to enhance operational efficiency, such as optimizing fulfillment processes and manufacturing workflows.
Drive improvements in facility automation, enhancing systems like material handling equipment and warehouse management systems to increase productivity.
Take ownership of safety culture and metrics, ensuring compliance with OSHA regulations and other safety standards.
Play a key role in strategic planning, aligning operations with company forecasts and initiatives, incorporating data analytics for demand forecasting.
Maintain regular, transparent communication with senior management and executive leadership through weekly business reviews to align on priorities and progress.
Ensure service levels, metrics, and KPIs are consistently met, developing action plans to address performance gaps.
Lead, coach, and develop management and supervisory teams, promoting a positive, inclusive, and high-performance culture.
Build relationships with community leaders, educational institutions, and logistics peers to understand and influence the local business and employment climate.
Drive network optimization and continuous improvement programs, emphasizing efficiency and innovation in the production and fulfillment of proprietary brands like Colorations .
Qualifications:
10-15 years of progressive leadership experience, with a strong focus on fulfillment operations in semi-automated facilities.
Demonstrated ability to engage and connect with diverse teams, from hourly associates to executive leadership, fostering trust and collaboration.
Exceptional interpersonal and communication skills, with a proven track record of motivating and mentoring teams to achieve performance goals.
Strong analytical and problem-solving skills, with expertise in using data and analytics to drive operational decisions and improvements.
Expertise in fulfillment center operations, supply chain management, and labor planning; experience with light manufacturing processes is a plus.
Proven leadership in cross-functional project management, with a focus on operational excellence and process improvement.
In-depth knowledge of material handling equipment, related controls/systems, and warehouse management systems (WMS).
Experience with light manufacturing, sub-assembly, or kitting processes.
Ability to promote a culture of safety, employee engagement, and continuous improvement across all levels of the organization.
Education:
Bachelor's Degree required.
Travel:
Less than 5% travel annually.
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
About Our Benefits:
Competitive Salary and Benefits Package
Comprehensive Medical Insurance
Dental and Vision Insurance
Life Insurance
Educational Assistance
Employee Assistance Program
401(k) Company Match
Parental Leave
Paid Time Off carryover
12 Paid Holidays
Equal Employment Opportunity
Excelligence is an Equal Employment Opportunity (EEO) Employer. We are committed to providing equal employment opportunities to all employees, employment applicants, and other covered persons without regard to unlawful considerations of race, color, religion or creed, gender, sex, pregnancy, gender identity or expression, sexual orientation, marital status, national origin or ancestry, ethnicity, citizenship status, genetic information, military or veteran status, age, physical or mental disability, or any other classification protected by applicable local, state, or federal laws.
Director of Distribution
Marion, IN jobs
We are seeking an experienced senior-level leader to serve as the Distribution Center Director for our Marion, Indiana, facility. This leader will serve as a strong, hands-on “floor general” with excellent communication skills, proven operational knowledge, and the ability to motivate both warehouse supervisors and associates to drive productivity and continuous improvement.
Duties/Responsibilities:
Collect and analyze store demand data; support needs such as loading, just-in-time delivery, inventory management, and fulfillment.
Manage distribution center floor supervisors across all functional areas.
Oversee the day-to-day workflow and performance of the distribution center.
Identify operational problems and inefficiencies; recommend, present, and implement solutions.
Spend 75 percent of the time on the warehouse floor.
Required Skills/Abilities:
Strong warehouse, distribution, managerial, and supervisory abilities.
Excellent analytical and problem-solving skills.
Ability to manage multiple tasks and diverse responsibilities effectively.
Strong written and verbal communication skills.
Proficiency with computer-based systems related to inventory control, shipping, and fulfillment.
Proficiency in Microsoft Office Suite or similar software.
Education and Experience:
Bachelor's degree in Business Administration, Logistics, or a related field required; MBA preferred.
Minimum of ten years of experience in the distribution and supply chain industry preferred.
Benefits:
Health, dental, and prescription coverage
Life, STD, LTD Insurance
Vacation and PTO Days
401 (K) Savings plan
Merchandise Discount
Director, Trade Business Development -Paramus
Paramus, NJ jobs
Director, Trade Business Development
Member of the trade marketing team, BDM is responsible for building relationship within the new home construction community and developing business leads for BTG. Focused on new home developments, and working directly with marketing team on targeting, he/she will develop strategic relationship with builders, contractors, architects, designers, and sales agents to secure new business for BTG. BDM must be able to build and maintain strategic relationships, offer creative solution to clients and generate leads for BTG. He/she must be agile, disciplined, hands-on, self-motivated and able to work with high level of autonomy.
Key Responsibilities:
Work with marketing to identify opportunities in target markets. Build relationship to foster establishing BTG as preferred vendor for development/new homeowners. Focus on new homes/condo developments and existing high-end condos
New developments: Identify and engage with key decision makers for each project; choosing from builder, contractor, architect, designer, real estate sales agent, model home, etc. to establish BTG as preferred vendors for homeowners moving into that project
High-end condos: Engage and develop relationships with property managers, concierge, sales agents of existing high-end condo buildings to market directly to homeowners
Craft and propose preferred marketing arrangement that channels lead to BTG sales team
Work with marketing and sales to implement programs and track results
Network and build awareness of BTG Trade Program and new home/condo offering-attend relevant trade shows, industry events, etc.
Communicate trade needs to marketing, merchandising, product development and sales teams
Key Qualifications
Minimum of 5 years of experience in business development, marketing or sales to the trade/B2B in related industry
In-depth knowledge of the interior design, architecture, real estate, and construction industries
Strong interpersonal skills and proven ability to network and build relationships
Strong critical thinking skills to assess client needs and propose effective solutions
Good planning and organization skills
Self-motivated and able to work independently
We will set up the new hire for success by having him/her work in our showrooms for 3-4 months to understand our business paradigm and develop key relationships within our organization.
Blinds To Go, Inc., is the leading and retailer and manufacturer of custom-made blinds and shades in North America. At Blinds To Go, Inc., we have redefined the window decorating industry with our direct-to-consumer business model and our legendary customer service. We control every element of our brand, including the in-store experience and shop-at-home experience.
Blinds To Go is an equal opportunity employer. Blinds To Go complies with all federal, state/province, and local laws. Blinds To Go welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Blinds To Go. Building a great company…one person at a time.
Technical Services Director
San Francisco, CA jobs
WHO ARE WE? We are the VMS Co-Op, a group of fast growing companies in the Vitamins, Minerals and Supplements (VMS) space. The VMS Co-Op includes OLLY, (********************** SmartyPants and future acquisitions to come! This position's home company is OLLY.
ABOUT YOU
You are an experienced and results-driven leader in manufacturing, recognized for your ability to deliver successful commercial launches and fostering high performance in fast-paced environment. You are adept at navigating complex technical challenges, uniting cross-functional groups and guiding technical initiatives to completion. With a strong bias for action and strategic mindset, you promote a culture of continuous improvement.
Reporting to the Chief Product Officer, the Director of Technical Services is responsible for overseeing the technical aspects of gummy production, ensuring that all processes and products meet the highest standards of quality and efficiency. This role involves managing technical teams (internally and externally) and working cross functionally with operations and quality in developing and implementing technical strategies, ensuring compliance with industry regulations.
KEY RESPONSIBILITIES
+ Oversee Production Processes: Manage and supervise the gummy manufacturing process, including scale up; ensuring that all production activities are carried out efficiently and meet quality standards.
+ Technical Leadership: Provide technical direction and support to the R&D and production teams, including troubleshooting and resolving technical issues as they arise.
+ Quality Assurance: Develop and implement in-process procedures to ensure that all products meet the required specifications and standards.
+ Research and Development: Lead R&D efforts to improve gummy products and manufacturing processes, including optimization of critical processing parameters, scale up, verification/validation and technical transfers. Lead R&D design at pilot scale for innovation, change management and savings programs including transfer to scale up. Compliance: Ensure that all manufacturing activities comply with industry regulations and company policies.
+ Team Management: Recruit, train, and manage technical staff, fostering a culture of continuous improvement and excellence.
+ Budget Management: Develop and manage the technical budget, ensuring that resources are allocated effectively and efficiently.
+ Collaboration: Work closely with other departments, such as marketing, sales, quality and supply chain, to ensure that technical requirements are met and aligned with business goals.
CAPABILITIES + SKILLS REQUIRED
+ Minimum of 10 years of experience in food manufacturing, with at least 5 years in a leadership role.
+ Technical experience in establishing, scaling and transfer of gummy manufacturing in the nutraceutical industry including the establishment of technical policies, procedures and reports
+ Technical Expertise: In-depth knowledge of gummy manufacturing processes and technologies.
+ Leadership: Proven ability to lead and manage technical teams effectively.
+ Problem-Solving: Strong analytical and problem-solving skills.
+ Communication: Excellent verbal and written communication skills.
+ Innovation: Ability to drive innovation and continuous improvement in manufacturing processes.
WHAT TO EXPECT DURING THE INTERVIEW PROCESS
+ Initial video screen with a member of our Talent team
+ Round 1: Conversation with the Hiring Manager + 1-2 conversations with other Ollies on the team
+ Round 2: 2-3 conversations with team or cross functional Ollies
+ Final Round: Homework*
*At OLLY, our final round is called Homework. Candidates who participate in this round are given 3 questions in advance to answer and present to the interview panel they previously spoke with in the process. We understand every candidate is different. If you need a reasonable accommodation to adjust this procedure, please let us know as soon as possible so that we can evaluate and provide other options that work for your needs
THE DETAILS
LOCATION: Remote, USA
HOURS: Full time, exempt (salary)
MANAGER: Chief Product Officer
PLEASE NOTE: Candidates must be authorized to work in the United States without sponsorship.
TRAVEL: up to 50%
WHAT WE OFFER:
+ An opportunity to work with an intelligent, inspiring, and extraordinarily fun team
+ We pay 100% of the premiums for employee-only medical, dental + orthodontics, and vision insurance
+ 4 weeks PTO + paid holidays + 12 Mental Health Days per year
+ 100% Paid parental leave, Fertility + Adoption Benefits
+ Annual Bonus
+ 401(k) plan with Employer Match
+ Hybrid Work + Wellness + Cell Phone Stipends
+ Free product
+ And much more!
OLLY is committed to providing equal employment opportunities to all employees and applicants without regard to race, religion, color, sex, pregnancy (including breast feeding and related medical conditions), national origin, citizenship status, uniform service member status, age, genetic information, disability, and for employees working in California, ancestry, ethnicity, gender identity and expression, sexual orientation, marital status, protected medical condition, or any other protected status in accordance with all applicable federal, state and local laws.
Now Hiring - All Departments!
Boerne, TX jobs
Job Description
Honda of Boerne Coming Summer 2026
We're excited to announce that Honda of Boerne, part of the Pohanka Automotive Group, is opening in Summer 2026. Pohanka has been a trusted name in the automotive industry for over 100 years, and we're now hiring for positions in all departments including sales, service, parts, and administration.
Please submit your resume and cover letter to be considered for these exciting opportunities.
Who We Are
Pohanka Automotive Group is a privately owned and operated automotive group headquartered in Chantilly, Virginia, with 22 dealerships across Texas, Virginia and Maryland , representing 16 automotive brands. Founded in Washington, D.C., in 1919, Pohanka Automotive Group operates with core values of making every interaction easy, delivering outstanding customer service, and building lasting relationships. Are you ready to join our team?
What we Offer
Opportunity for advancement
Paid vacation
Extensive benefits package including medical, dental, vision, life, and disability insurance
401(k) plan with employer contribution
Employee discounts
Supportive team environment
Join us as we bring the Honda experience to Boerne. Apply today!
Now Hiring - All Departments!
Boerne, TX jobs
Honda of Boerne Coming Summer 2026
We're excited to announce that Honda of Boerne, part of the Pohanka Automotive Group, is opening in Summer 2026. Pohanka has been a trusted name in the automotive industry for over 100 years, and we're now hiring for positions in all departments including sales, service, parts, and administration.
Please submit your resume and cover letter to be considered for these exciting opportunities.
Who We Are
Pohanka Automotive Group is a privately owned and operated automotive group headquartered in Chantilly, Virginia, with 22 dealerships across Texas, Virginia and Maryland , representing 16 automotive brands. Founded in Washington, D.C., in 1919, Pohanka Automotive Group operates with core values of making every interaction easy, delivering outstanding customer service, and building lasting relationships. Are you ready to join our team?
What we Offer
Opportunity for advancement
Paid vacation
Extensive benefits package including medical, dental, vision, life, and disability insurance
401(k) plan with employer contribution
Employee discounts
Supportive team environment
Join us as we bring the Honda experience to Boerne. Apply today!
Auto-ApplyDirector, Event Technology (SNE), Hotel Services - Embassy Suites Boulder
Boulder, CO jobs
The Director, Event Technology (SNE) is responsible for achieving the revenue and profitability goals of an assigned location(s). This position ensures the team delivers World-Class service while cultivating and maintaining relationships with key venue personnel to enhance the overall business relationship with the venue. The DET promotes high performance, accountability and continuous improvement in the team and fosters a collaborative environment that values learning and a commitment to quality. This role will manage less than two Full-time team members, venue revenue between $450k - $900k and report to an Area Director, Venues, Regional Director, Venues or RVP, Venues.
Key Job Responsibilities
Venue Partner Relationships
* Develop and maintain strong relationships with clients at all levels of their organization and provide outstanding customer service while focusing on customer retention.
* Services events and act as a point of escalation when needed.
* Identify key issues and decision makers that will influence the contract renewal and leverage all available internal resources to facilitate the planning effort for renewing existing business.
* Consults with Venue Sales Leadership on sales strategies
* Participates in business review presentations.
Financial Management & Reporting
* Drive Results by managing an efficient and profitable operation with a focused approach on revenue maximization and profitability using cost control measures in accordance with the company's standard operating procedures.
* Achieve Encore's financial goals for the location(s) by effectively managing labor, equipment sub-rentals and other costs.
* Understand and utilize operational and financial reports and completes standard and ad hoc reports accurately and on time.
* Utilize the Company billing system to coordinate invoicing activities and makes certain that billing is reviewed and approved by clients.
* See the Big Picture by completing the sales forecast at home location, ensuring they are accurate and submitted timely.
* Participate in business review presentations as needed, in collaboration with regional management.
* Manage location P & L and develop action plans to address deficiencies/grow the business.
* Confirms venue partners process all payments to Encore in a timely basis.
Operations Management
* Perform and directs daily floor operations including scheduling and equipment setups, operation, and strikes.
* Ensure that all equipment and services are delivered on time, in good working condition and as specified by clients and the venue, and in accordance to brand standards.
* Anticipate equipment challenges and changes in a timely and professional manner.
* Use inventory control procedures to maintain proper inventory levels while also maintaining safety, security, and quality assurance of equipment.
* See the Big Picture by efficiently sharing labor and equipment within the local market.
* Attend all operational venue meetings such as daily stand up meetings with venue operations staff.
Technical Ability
* Understand the technical aspects of the job and applies basic to advanced troubleshooting and problem solving skills to resolve equipment and software issues in a timely and professional manner.
* Effectively utilizes applicable company computer systems.
* Act as the solo on-site technician for events, if necessary.
Sales Management
* Create effective strategies to maximize revenue per-event for assigned customers including upsell and cross-sell opportunities.
* Prepare and deliver compelling presentations that convey the value of Encore and effectively solve customer challenges.
* Effectively prepare and present quotes and proposals in a timely manner to customers, including those submitted through ********************* venue booking system, or other sources as assigned.
* Attend site visits, pre-conference planning meetings, and appropriate venue meetings as necessary to support the customer event experience.
* Effectively collaborate with vendors and other departments/divisions of the company to capture and service events.
* Understand event cost structure and incorporate into solution designs according to established profitability guidelines.
* Attend customer meetings, understanding their goals and responding to their questions, concerns, and challenges.
* Do the Right Thing by ensuring all customer information is up to date and accurate in the Customer Relationship Management system (CRM) at all times.
* Maintain knowledge of new product/service offerings and emerging technology supporting meetings and events
* Create and present information and reports, as needed, to senior management related to performance, pipeline, forecasting, etc.
Customer Service
* Deliver World-Class Service by cultivating and maintaining relationships with customers, small venue personnel and various Encore supporting functions and departments.
* Position will have oversight to personnel to assist with event execution.
* Exceed the expectations and needs of internal and external customers.
* Meet with guests on site to ensure that their needs are met and the equipment setup is accurate and working properly.
* Monitor small venues and check in on customers throughout the day.
* Portray a polished and professional image according to the guidelines in the Employee Guide and/or venue standards, and ensures the team adheres to the same standards.
People Development
* Value People by promoting a culture of high performance, accountability and continuous improvement that values learning and a commitment to quality.
* Embrace and foster the Company's Core Values.
* Manage performance, addresses employee concerns, maintains adequate staffing levels, and facilitates team development.
* Manages the human resources activities including selection, performance management, and learning
* Provide focused and continued coaching to develop the skills of team members.
* Train employees on Encore standards for service and equipment, and ensures they are properly trained on company computer systems.
* Recommend team members for training opportunities, as needed.
* Ensure Encore's D,E &I initiatives are implemented.
Job Qualifications
* Bachelor's degree is preferred or equivalent experience
* 3+ years of audio visual experience
* 1+ years of supervisory experience
* 2+ years of customer service or hospitality experience is preferred.
* Sales experience is a plus
* Working knowledge of audio visual equipment in a live show environment
* Must be able to successfully complete Level 3 Skills training
* Proficiency with the use of computer hardware
* Proficiency with computer software and programs, including the Internet and Microsoft Office
* Effective leadership abilities and customer satisfaction focus.
* A valid driver's license is required for team members who may operate Company vehicles.
Competencies (by Core Values)
Deliver World Class Service
* Hospitality
* Ownership
Do The Right Thing
* Manages Ambiguity
Drive Results
* Directs Work
* Achieves Goals
See The Big Picture
* Financial Acumen
Value People
* Builds Effective Teams
For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (********************************************************************************************
Physical Requirements
Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequency options consist of: Continuously, Frequently, Occasionally and Never.
General Physical Activities
* Sitting: 2-3 hours per day
* Standing: 4-5 hours per day
* Walking: 4-5 hours per day
* Stooping: 2-3 hours per day
* Crawling: 2-3 hours per day
* Kneeling: 2-3 hours per day
* Bending: 2-3 hours per day
* Reaching (above your head): 2-3 hours per day
* Climbing: 0-1 hour per day
* Grasping: 4-5 hours per day
Lifting Requirements
* 0 - 15 lbs*: Frequently
* 16 - 50 lbs*: Frequently
* 51 - 100 lbs: Occasionally
* Over 100 lbs: Occasionally
Carrying Requirements
* 0 - 15 lbs*: Frequently
* 16 - 50 lbs*: Frequently
* 51 - 100 lbs: Occasionally
* Over 100 lbs: Occasionally
Auditory/Visual Requirements
* Close Vision: Continuously
* Distance Vision: Continuously
* Color Vision: Frequently
* Peripheral Vision: Occasionally
* Depth Perception: Frequently
* Hearing: Continuously
Pushing/Pulling Requirements
* 0 - 15 lbs*: Frequently
* 16 - 50 lbs*: Frequently
* 51 - 100 lbs*: Occasionally
* Over 100 lbs: Occasionally
Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.*
Work Environment
Hotel
Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.
The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
Director, Event Technology II, Hotel Services - Denver
Denver, CO jobs
The Director, Event Technology II (DET II) is responsible for achieving the revenue and profitability goals of an assigned location(s). This position ensures the team delivers World-Class service while cultivating and maintaining relationships with key venue personnel to enhance the overall business relationship with the venue. The DET promotes high performance, accountability and continuous improvement in the team and fosters a collaborative environment that values learning and a commitment to quality. The DET II will manage venue revenues between $900k - $3.75M and will report to the Area Director, Venues or RVP, Venues.
Key Job Responsibilities
Financial Management and Reporting
- Drive Results by managing an efficient and profitable operation with a focused approach on revenue maximization and profitability using cost control measures in accordance with the company's standard operating procedures.
- Achieve Encore's financial goals for the location(s) by effectively managing labor, equipment sub-rentals and other costs.
- Understand and utilize operational and financial reports and completes standard and ad hoc reports accurately and on time.
- Utilize the Company billing system to coordinate invoicing activities and makes certain that billing is reviewed and approved by clients.
- See the Big Picture by completing the sales forecast at home location, ensuring they are accurate and submitted timely.
- Participate in business review presentations as needed, in collaboration with regional management.
- Review and manage location P & L and develops action plans to address deficiencies/grow the business
- Confirms venue partners process all payments to Encore in a timely basis.
Operations Management
- Perform daily floor operations including scheduling and equipment setups, operation, and strikes. Assist on the floor as needed.
- Ensure that all equipment and services are delivered on time, in good working condition and as specified by clients and the venue, and in accordance with brand standards.
- Anticipate equipment challenges and changes in a timely and professional manner.
- Use inventory control procedures to maintain proper inventory levels while also maintaining safety, security, and quality assurance of equipment.
- See the Big Picture by efficiently sharing labor and equipment within the local market.
- Attend all operational venue meetings such as daily stand-up meetings with venue operations staff.
Sales Management
- Work with Regional Sales Director to create effective sales strategies to maximize revenue per-event for assigned customers including upsell and cross-sell opportunities.
- Prepare and deliver compelling presentations that convey the value of Encore and effectively solve customer challenges.
- Effectively prepare and present quotes and proposals in a timely manner to customers, including those submitted through ********************* venue booking system, or other sources as assigned.
- Attend site visits, pre-conference planning meetings, and appropriate venue meetings as necessary to support the customer event experience.
- Collaborate with vendors and other departments/divisions of the company to capture and service events.
- Understand event cost structure and incorporate into solution designs according to established profitability guidelines.
- Attend customer meetings, understanding their goals and responding to their questions, concerns, and challenges.
- Do the Right Thing by ensuring all customer information is up to date and accurate in the Customer Relationship Management system (CRM) at all times.
- Maintain knowledge of new product/service offerings and emerging technology supporting meetings and events.
- Create and present information and reports, as needed, to senior management related to performance, pipeline, forecasting, etc.
Customer Service
- Deliver World-Class Service by cultivating and maintaining relationships with customers, venue personnel and various Encore supporting functions and departments.
- Position will have oversight to personnel to assist with event execution.
- Exceed the expectations and needs of internal and external customers.
- Meet with guests on site to confirm that their needs are met, and the equipment setup is accurate and working properly.
- Monitor small to medium size events and check in on customers throughout the day.
- Enforce the guidelines in the Employee Guide and/or venue standards for the team to portray a polished and professional image.
Technical Ability
- Understand and oversees the technical aspects of the job and applies basic to advanced troubleshooting and problem-solving skills to guide technicians in resolving equipment and software issues in a timely and professional manner.
- Effectively utilizes applicable company computer systems.
- Act as on-site technical expert as needed for events.
- Assist on the floor with operations as needed.
People Development
- Value People by promoting a culture of high performance, accountability and continuous improvement that values learning and a commitment to quality.
- Manage performance, addresses employee concerns, maintains adequate staffing levels, and facilitates team development.
- Manage the human resources activities including selection, performance management, and learning.
- Provide focused and continued coaching to develop the skills of team members.
- Train employees on Encore standards for service and equipment, and verifies they are properly trained on company computer systems.
- Recommend team members for training opportunities, as needed.
Job Qualifications
- Bachelor's degree is preferred or equivalent experience.
- 3+ years of audio-visual experience.
- 2+ years of operations/supervisory experience.
- 3+ years of customer service or hospitality experience is preferred.
- Sales experience is a plus.
- Working knowledge of audio-visual equipment in a live show environment.
- Proficiency with the use of computer hardware.
- Proficiency with computer software and programs, including the Internet and Microsoft Office.
- Effective leadership abilities and customer satisfaction focus.
- A valid driver's license is required for team members who may operate Company vehicles.
Competencies
Deliver World Class Service
- Hospitality
Do The Right Thing
- Courage
Drive Results
- Optimizes & Aligns Work
See The Big Picture
- Strategic Mindset
Value People
- Organizational Savvy
- Values Diversity
- Develops Talent
For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (********************************************************************************************
Physical Requirements
Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequency options consist of: Continuously, Frequently, Occasionally and Never.
General Physical Activities
- Sitting: 2-3 hours per day
- Standing: 4-5 hours per day
- Walking: 4-5 hours per day
- Stooping: 2-3 hours per day
- Crawling: 2-3 hours per day
- Kneeling: 2-3 hours per day
- Bending: 2-3 hours per day
- Reaching (above your head): 2-3 hours per day
- Climbing: 0-1 hour per day
- Grasping: 4-5 hours per day
Lifting Requirements
- 0 - 15 lbs*: Frequently
- 16 - 50 lbs*: Frequently
- 51 - 100 lbs: Occasionally
- Over 100 lbs: Occasionally
Carrying Requirements
- 0 - 15 lbs*: Frequently
- 16 - 50 lbs*: Frequently
- 51 - 100 lbs: Occasionally
- Over 100 lbs: Occasionally
Auditory/Visual Requirements
- Close Vision: Continuously
- Distance Vision: Continuously
- Color Vision: Frequently
- Peripheral Vision: Occasionally
- Depth Perception: Frequently
- Hearing: Continuously
Pushing/Pulling Requirements
- 0 - 15 lbs*: Frequently
- 16 - 50 lbs*: Frequently
- 51 - 100 lbs*: Occasionally
- Over 100 lbs: Occasionally
Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.*
Work Environment
Hotel
Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.
The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
\#INDOPER
Salary Pay Range: $68,456.00 - $75,000.00
The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives.
Encore is committed to providing the best benefits options for our employees and families. Click here to view the benefits options for our employees worldwide.
We pride ourselves on cultivating a welcoming culture where every individual is celebrated for their unique strengths and differences. Click here to view details on our commitment to inclusivity and belonging.
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.
Director, Event Technology (SNE), Hotel Services - Embassy Suites Boulder
Boulder, CO jobs
The Director, Event Technology (SNE) is responsible for achieving the revenue and profitability goals of an assigned location(s). This position ensures the team delivers World-Class service while cultivating and maintaining relationships with key venue personnel to enhance the overall business relationship with the venue. The DET promotes high performance, accountability and continuous improvement in the team and fosters a collaborative environment that values learning and a commitment to quality. This role will manage less than two Full-time team members, venue revenue between $450k - $900k and report to an Area Director, Venues, Regional Director, Venues or RVP, Venues.
Key Job Responsibilities
Venue Partner Relationships
- Develop and maintain strong relationships with clients at all levels of their organization and provide outstanding customer service while focusing on customer retention.
- Services events and act as a point of escalation when needed.
- Identify key issues and decision makers that will influence the contract renewal and leverage all available internal resources to facilitate the planning effort for renewing existing business.
- Consults with Venue Sales Leadership on sales strategies
- Participates in business review presentations.
Financial Management & Reporting
- Drive Results by managing an efficient and profitable operation with a focused approach on revenue maximization and profitability using cost control measures in accordance with the company's standard operating procedures.
- Achieve Encore's financial goals for the location(s) by effectively managing labor, equipment sub-rentals and other costs.
- Understand and utilize operational and financial reports and completes standard and ad hoc reports accurately and on time.
- Utilize the Company billing system to coordinate invoicing activities and makes certain that billing is reviewed and approved by clients.
- See the Big Picture by completing the sales forecast at home location, ensuring they are accurate and submitted timely.
- Participate in business review presentations as needed, in collaboration with regional management.
- Manage location P & L and develop action plans to address deficiencies/grow the business.
- Confirms venue partners process all payments to Encore in a timely basis.
Operations Management
- Perform and directs daily floor operations including scheduling and equipment setups, operation, and strikes.
- Ensure that all equipment and services are delivered on time, in good working condition and as specified by clients and the venue, and in accordance to brand standards.
- Anticipate equipment challenges and changes in a timely and professional manner.
- Use inventory control procedures to maintain proper inventory levels while also maintaining safety, security, and quality assurance of equipment.
- See the Big Picture by efficiently sharing labor and equipment within the local market.
- Attend all operational venue meetings such as daily stand up meetings with venue operations staff.
Technical Ability
- Understand the technical aspects of the job and applies basic to advanced troubleshooting and problem solving skills to resolve equipment and software issues in a timely and professional manner.
- Effectively utilizes applicable company computer systems.
- Act as the solo on-site technician for events, if necessary.
Sales Management
- Create effective strategies to maximize revenue per-event for assigned customers including upsell and cross-sell opportunities.
- Prepare and deliver compelling presentations that convey the value of Encore and effectively solve customer challenges.
- Effectively prepare and present quotes and proposals in a timely manner to customers, including those submitted through ********************* venue booking system, or other sources as assigned.
- Attend site visits, pre-conference planning meetings, and appropriate venue meetings as necessary to support the customer event experience.
- Effectively collaborate with vendors and other departments/divisions of the company to capture and service events.
- Understand event cost structure and incorporate into solution designs according to established profitability guidelines.
- Attend customer meetings, understanding their goals and responding to their questions, concerns, and challenges.
- Do the Right Thing by ensuring all customer information is up to date and accurate in the Customer Relationship Management system (CRM) at all times.
- Maintain knowledge of new product/service offerings and emerging technology supporting meetings and events
- Create and present information and reports, as needed, to senior management related to performance, pipeline, forecasting, etc.
Customer Service
- Deliver World-Class Service by cultivating and maintaining relationships with customers, small venue personnel and various Encore supporting functions and departments.
- Position will have oversight to personnel to assist with event execution.
- Exceed the expectations and needs of internal and external customers.
- Meet with guests on site to ensure that their needs are met and the equipment setup is accurate and working properly.
- Monitor small venues and check in on customers throughout the day.
- Portray a polished and professional image according to the guidelines in the Employee Guide and/or venue standards, and ensures the team adheres to the same standards.
People Development
- Value People by promoting a culture of high performance, accountability and continuous improvement that values learning and a commitment to quality.
- Embrace and foster the Company's Core Values.
- Manage performance, addresses employee concerns, maintains adequate staffing levels, and facilitates team development.
- Manages the human resources activities including selection, performance management, and learning
- Provide focused and continued coaching to develop the skills of team members.
- Train employees on Encore standards for service and equipment, and ensures they are properly trained on company computer systems.
- Recommend team members for training opportunities, as needed.
- Ensure Encore's D,E &I initiatives are implemented.
Job Qualifications
- Bachelor's degree is preferred or equivalent experience
- 3+ years of audio visual experience
- 1+ years of supervisory experience
- 2+ years of customer service or hospitality experience is preferred.
- Sales experience is a plus
- Working knowledge of audio visual equipment in a live show environment
- Must be able to successfully complete Level 3 Skills training
- Proficiency with the use of computer hardware
- Proficiency with computer software and programs, including the Internet and Microsoft Office
- Effective leadership abilities and customer satisfaction focus.
- A valid driver's license is required for team members who may operate Company vehicles.
Competencies (by Core Values)
Deliver World Class Service
- Hospitality
- Ownership
Do The Right Thing
- Manages Ambiguity
Drive Results
- Directs Work
- Achieves Goals
See The Big Picture
- Financial Acumen
Value People
- Builds Effective Teams
For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (********************************************************************************************
Physical Requirements
Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequency options consist of: Continuously, Frequently, Occasionally and Never.
General Physical Activities
- Sitting: 2-3 hours per day
- Standing: 4-5 hours per day
- Walking: 4-5 hours per day
- Stooping: 2-3 hours per day
- Crawling: 2-3 hours per day
- Kneeling: 2-3 hours per day
- Bending: 2-3 hours per day
- Reaching (above your head): 2-3 hours per day
- Climbing: 0-1 hour per day
- Grasping: 4-5 hours per day
Lifting Requirements
- 0 - 15 lbs*: Frequently
- 16 - 50 lbs*: Frequently
- 51 - 100 lbs: Occasionally
- Over 100 lbs: Occasionally
Carrying Requirements
- 0 - 15 lbs*: Frequently
- 16 - 50 lbs*: Frequently
- 51 - 100 lbs: Occasionally
- Over 100 lbs: Occasionally
Auditory/Visual Requirements
- Close Vision: Continuously
- Distance Vision: Continuously
- Color Vision: Frequently
- Peripheral Vision: Occasionally
- Depth Perception: Frequently
- Hearing: Continuously
Pushing/Pulling Requirements
- 0 - 15 lbs*: Frequently
- 16 - 50 lbs*: Frequently
- 51 - 100 lbs*: Occasionally
- Over 100 lbs: Occasionally
Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.*
Work Environment
Hotel
Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.
The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
Salary Pay Range: $61,921.60 - $66,000.00
The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives.
Encore is committed to providing the best benefits options for our employees and families. Click here to view the benefits options for our employees worldwide.
We pride ourselves on cultivating a welcoming culture where every individual is celebrated for their unique strengths and differences. Click here to view details on our commitment to inclusivity and belonging.
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.