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General Manager In Training jobs at Domino's Pizza - 1741 jobs

  • General Manager In Training (5989) - Cleveland, MS

    Domino's Pizza 4.3company rating

    General manager in training job at Domino's Pizza

    General Managers are responsible for overseeing the daily operations of a single Domino's store. General Managers provide overall leadership and supervision over operations, and are accountable for achieving operational standards, food safety, profitability, and creating an inclusive and engaged environment. What we offer: * A safe, rewarding and fast-paced working environment * Competitive salary, bonus eligibility, and benefits package o We pride ourselves in the benefits we offer our full-time store team members: medical, dental, vision; 401(k) with up to 5% company match, education assistance, employee stock purchase program, paid time off, parental leave, mental health, and family support service * Full training with an industry-leading brand * Excellent career opportunities * Awesome discounts on menu items What we're looking for: * Minimum of one year of prior General Manager experience in a fast-paced service environment * Understand and demonstrate basic operations procedures and cost management capabilities * Experience in recruiting, retaining and developing multiple employees * Ability to lead and promote team member and food safety protocols * Excellent customer service skills * Ability to operate and troubleshoot technology (POS, ATS, etc.) * Valid driver's license with safe driving record meeting company standards preferred Qualifications Minimum job requirements (see the Job Description for full details): * Must be at least 18 years of age Additional Information Domino's Team USA stores value honesty, transparency, and accountability, and we want exceptional people like you to join our team! We have continued to prove we "Put our People First" by making sure our work environment is safe and provides stability for our team members.
    $22k-28k yearly est. 60d+ ago
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  • District Manager(02609) - 5079 N Hamilton Rd

    Domino's 4.3company rating

    General manager in training job at Domino's Pizza

    Are you ready to be part of the action and key person in a successful operation? Domino's is a growing business worldwide with sales increasing steadily. As one of the largest Domino's franchises in the US, Team Honey Badger is the place to be! Our franchise operates over 100 Domino's in multiple states with plans to expand. We are seeking a District Manager/Supervisor with restaurant or equivalent experience to join our management team. Our Super Star candidate will have a great attitude and customer-oriented personality. Qualifications include: - A college degree and 3+ years' experience as a District Manager or Multi-unit operator in the restaurant industry, or an equivalent combination of education and experience - Demonstrated ability to lead and manage operations in a fast-paced, dynamic environment - Strong talent and performance-management skills - Solid financial analysis skills - Clean driving and criminal record Overseeing operations for five to seven restaurant units, you'll be responsible for leading the restaurant management teams to drive sales and profitability, while developing the professional abilities of unit management staff. We'll rely on you to ensure that all business processes are enforced regarding financial controls, operation standards, policies, and procedures, ensuring a positive experience for our customers, as well as a positive work environment for all employees. As a District Manager at Domino's, you may enjoy the following benefits: - Competitive salary, bonus, and benefits package of upwards of $50-$100k/yr Plus - The opportunity to oversee and develop stores in a growing brand - Participation and leadership of a winning team Our stores can provide a fast-paced, busy, challenging setting that will allow you to exercise your experience and expand your abilities. We have an excellent training program and the tools to learn and develop yourself and your team. Domino's Pizza is the world industry leader in pizza delivery. With your help, we can become the best pizza company in the world. Additional Information If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process. Report job your information will be kept confidential according to EEO guidelines.
    $21k-46k yearly est. 3d ago
  • Training General Manager

    Papa John's International 4.2company rating

    Findlay, OH jobs

    Manage and assume responsibility for all functions of a Papa John's restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability. This is accomplished by being a self-sufficient leader, making quality decisions, and instilling pride and accountability in team members. Other responsibilities include the management of operations including the execution of all Company policies, procedures, programs and systems. Train hourly shift leaders and management candidates in Papa John's training programs. Ensure compliance with all federal, state and local laws and ethical business practices. **Essential Duties and Responsibilities** include the following. Other duties may be assigned. + Provide quality products to our customers by building a system of quality with team members, which ensures each delivered product meets Papa John's standards and accurately reflects the customer's order. Professionally and promptly respond to all customer concerns or issues. Solicit customer feedback, share feedback with team and use feedback to improve restaurant operations and build brand loyalty. Communicate, train and promote quality standards to team members by utilizing all available tools including Operations Manual and Team Member Handbook. Partner with market leadership to execute the training process for operational rollouts and assist in the development and deployment of special projects, new initiatives, and new restaurant openings. + Actively recruit customer focused team members, maintain adequate staffing levels according to projected sales, properly orient and train team members to exceed customer expectations, ensure compliance with uniform and appearance standards, establish and communicate performance expectations and conduct timely and effective performance reviews. Document performance issues and take appropriate disciplinary action, up to and including termination. Effectively coach and develop team members to ensure entire team is quality and customer focused; and build an atmosphere of teamwork, energy and fun. + Manage the training process for hourly shift leaders and management team members by conducting restaurant operations training, administering and scoring tests, establishing and executing management training schedules, maintaining training files, and communicating trainee status and certification review to market management and the People Department. Coordinate and partner with market leadership to conduct new team member orientation (NTO). + Manage sales goals against budget and prior year by exemplifying and training team members on prompt and friendly customer service; build check averages by training team members on suggestive selling, brand and product knowledge and local store marketing. Seek additional sales through traditional and non-traditional methods by executing creative local restaurant marketing and creating a positive presence in the community. + Manage profit goals against budget and prior year; ensure food, labor and other controllable costs stay within budget, and correct deviations from the budget by accurately utilizing the PROFIT System. Develop and implement appropriate plans to resolve unfavorable trends and enhance profits. Execute administrative and cash management duties. Plan and manage adequate inventory levels using the restaurant's computerized inventory system to meet sales demands and minimize loss. Manage company's assets by ensuring the restaurant is clean, fully equipped and all equipment operates properly; ensure restaurant meets safety and security standards at all times; oversee preventative maintenance and repairs when necessary. Support and assist market leadership in the mentoring of restaurant management team members regarding sound business practices and financial controls. **Position Qualifications.** To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. **Competencies** are classified as the work habits, attitudes, personal characteristics, and behaviors that reflect how a person accomplishes the duties and responsibilities of his/her job. + **Critical Thinking:** Defines and resolves a situation or problem by analyzing issues involved, weighing options, and evaluating alternatives; maintains objective attitude; approaches situations and problems systematically; uses observation, experience, reflection, and/or reasoning to drive business forward. + **Customer Focused:** Commits to meeting the needs and expectations of the organization's internal and external customers; builds and maintains a customer base; delivers a high level of customer service; searches continually for ways to increase customer satisfaction (i.e., customer feedback). + **Developing Team Members:** Directs and motivates others, provides timely and specific feedback, changes coaching style to fit individual needs, assesses strengths and development needs of team members and provides opportunities for growth. + **Flexibility:** Adapts and changes course of action when appropriate; effectively transitions from task to task; deals well with unresolved situations, frequent change, delays, or unexpected events; maintains objectives amidst shifting priorities. + **Initiative:** Takes action proactively; addresses issues or opportunities without supervision; focuses on desired results and accomplishments; demonstrates clear purpose, enthusiasm, and a "can-do" attitude. + **Leading Team Members:** Provides clear direction and sets priorities to accomplish desired actions and results; seeks talented and skilled people to build high performing teams; keeps team members informed, ensures their needs are met, and removes barriers; delegates responsibility and empowers team members to do their jobs. + **Managing Execution:** Manages multiple projects and effectively prioritizes tasks, responsibilities, and goals; uses goals to guide actions and creates detailed action plans; organizes and schedules people and tasks; utilizes resources effectively to meet goals. + **Teamwork:** Works cooperatively with others to accomplish business goals and objectives; asks others for their ideas and opinions; supports team's decisions; contributes to the team's efforts. **Functional Skills** ■ Strong presentation and facilitation skills ■ Ability to develop and follow training plans ■ Basic accounting including invoice reconciliation, debit and credit review, financial statement analysis ■ Cash management skills ■ Familiar with standard training concepts, practices and procedures **Education and/or Experience** + High school diploma or GED + Serv-Safe/Local or State Food Service Certification required + Certified in Papa John's Management Training Program + Certified in Papa John's Training General Manager Program + Successful track record as a general manager with Papa John's International + Two years successful restaurant management or supervision experience with salary progression **Physical Demands.** While performing the duties of this job, the team member is required to use hands repetitively, stand for prolonged periods, walk, grasp firmly/strongly and simply/lightly with hands, and use fine finger dexterity. The team member is frequently required to bend over, twist, reach above shoulder level, crouch or stoop, kneel, repetitively use feet, and use head and neck in a twisting or static motion and to look up and/or down, and lift and/or move up to 50 pounds. Occasionally, the team member is required to sit, climb, balance, push and/or pull, and lift and/or move over 51 pounds. **Work Environment.** While performing the duties of this job, the team member is required to work outdoors in various temperatures, in a noisy environment, near moving mechanical parts, with dangerous equipment or sharp tools, and around fumes, odors, dust, or toxic chemicals. **Additional Information** + Must have recommendations from immediate supervisor; operations vice president has final approval + Must be 18 years of age or older + Must have reliable transportation + Must be able to work long hours, scheduled or unscheduled, which will include nights, weekends, and as emergencies arise + Ability to successfully perform the job duties of all positions in the restaurant, including pizza delivery + Ability to manage with no supervision + Bilingual in certain markets + Work with phones, computers, fax machines and copiers + Exempt, salaried position + Employment is contingent upon satisfactory results of a background check **Company Introduction** Papa John's is an American pizza restaurant franchise. It is the fourth largest pizza delivery restaurant chain in the United States, with headquarters in Jeffersontown, Kentucky, a suburb of Louisville. Our pizza family is as hungry for perfection today as we were when we first opened our doors more than 30 years ago. And we're driven to be the best at making innovative new products and recipes. It is the policy of Papa John's to provide equal employment opportunities for all applicants and team members without regard to race, color, religion, sex, age, marital status or civil partnership, national or ethnic origin, pregnancy or maternity, veteran status, uniformed service (as defined by 10 U.S.C. §101 (a)(5)), protected disability status, genetic information, sexual orientation, gender identity, gender reassignment, or gender expression, or any other characteristic protected by statute or law.
    $26k-34k yearly est. 60d+ ago
  • Training General Manager

    Papa John's 4.2company rating

    Findlay, OH jobs

    Manage and assume responsibility for all functions of a Papa John's restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability. This is accomplished by being a self-sufficient leader, making quality decisions, and instilling pride and accountability in team members. Other responsibilities include the management of operations including the execution of all Company policies, procedures, programs and systems. Train hourly shift leaders and management candidates in Papa John's training programs. Ensure compliance with all federal, state and local laws and ethical business practices. Essential Duties and Responsibilities include the following. Other duties may be assigned. * Provide quality products to our customers by building a system of quality with team members, which ensures each delivered product meets Papa John's standards and accurately reflects the customer's order. Professionally and promptly respond to all customer concerns or issues. Solicit customer feedback, share feedback with team and use feedback to improve restaurant operations and build brand loyalty. Communicate, train and promote quality standards to team members by utilizing all available tools including Operations Manual and Team Member Handbook. Partner with market leadership to execute the training process for operational rollouts and assist in the development and deployment of special projects, new initiatives, and new restaurant openings. * Actively recruit customer focused team members, maintain adequate staffing levels according to projected sales, properly orient and train team members to exceed customer expectations, ensure compliance with uniform and appearance standards, establish and communicate performance expectations and conduct timely and effective performance reviews. Document performance issues and take appropriate disciplinary action, up to and including termination. Effectively coach and develop team members to ensure entire team is quality and customer focused; and build an atmosphere of teamwork, energy and fun. * Manage the training process for hourly shift leaders and management team members by conducting restaurant operations training, administering and scoring tests, establishing and executing management training schedules, maintaining training files, and communicating trainee status and certification review to market management and the People Department. Coordinate and partner with market leadership to conduct new team member orientation (NTO). * Manage sales goals against budget and prior year by exemplifying and training team members on prompt and friendly customer service; build check averages by training team members on suggestive selling, brand and product knowledge and local store marketing. Seek additional sales through traditional and non-traditional methods by executing creative local restaurant marketing and creating a positive presence in the community. * Manage profit goals against budget and prior year; ensure food, labor and other controllable costs stay within budget, and correct deviations from the budget by accurately utilizing the PROFIT System. Develop and implement appropriate plans to resolve unfavorable trends and enhance profits. Execute administrative and cash management duties. Plan and manage adequate inventory levels using the restaurant's computerized inventory system to meet sales demands and minimize loss. Manage company's assets by ensuring the restaurant is clean, fully equipped and all equipment operates properly; ensure restaurant meets safety and security standards at all times; oversee preventative maintenance and repairs when necessary. Support and assist market leadership in the mentoring of restaurant management team members regarding sound business practices and financial controls. Position Qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Competencies are classified as the work habits, attitudes, personal characteristics, and behaviors that reflect how a person accomplishes the duties and responsibilities of his/her job. * Critical Thinking: Defines and resolves a situation or problem by analyzing issues involved, weighing options, and evaluating alternatives; maintains objective attitude; approaches situations and problems systematically; uses observation, experience, reflection, and/or reasoning to drive business forward. * Customer Focused: Commits to meeting the needs and expectations of the organization's internal and external customers; builds and maintains a customer base; delivers a high level of customer service; searches continually for ways to increase customer satisfaction (i.e., customer feedback). * Developing Team Members: Directs and motivates others, provides timely and specific feedback, changes coaching style to fit individual needs, assesses strengths and development needs of team members and provides opportunities for growth. * Flexibility: Adapts and changes course of action when appropriate; effectively transitions from task to task; deals well with unresolved situations, frequent change, delays, or unexpected events; maintains objectives amidst shifting priorities. * Initiative: Takes action proactively; addresses issues or opportunities without supervision; focuses on desired results and accomplishments; demonstrates clear purpose, enthusiasm, and a "can-do" attitude. * Leading Team Members: Provides clear direction and sets priorities to accomplish desired actions and results; seeks talented and skilled people to build high performing teams; keeps team members informed, ensures their needs are met, and removes barriers; delegates responsibility and empowers team members to do their jobs. * Managing Execution: Manages multiple projects and effectively prioritizes tasks, responsibilities, and goals; uses goals to guide actions and creates detailed action plans; organizes and schedules people and tasks; utilizes resources effectively to meet goals. * Teamwork: Works cooperatively with others to accomplish business goals and objectives; asks others for their ideas and opinions; supports team's decisions; contributes to the team's efforts. Functional Skills ■ Strong presentation and facilitation skills ■ Ability to develop and follow training plans ■ Basic accounting including invoice reconciliation, debit and credit review, financial statement analysis ■ Cash management skills ■ Familiar with standard training concepts, practices and procedures Education and/or Experience * High school diploma or GED * Serv-Safe/Local or State Food Service Certification required * Certified in Papa John's Management Training Program * Certified in Papa John's Training General Manager Program * Successful track record as a general manager with Papa John's International * Two years successful restaurant management or supervision experience with salary progression Physical Demands. While performing the duties of this job, the team member is required to use hands repetitively, stand for prolonged periods, walk, grasp firmly/strongly and simply/lightly with hands, and use fine finger dexterity. The team member is frequently required to bend over, twist, reach above shoulder level, crouch or stoop, kneel, repetitively use feet, and use head and neck in a twisting or static motion and to look up and/or down, and lift and/or move up to 50 pounds. Occasionally, the team member is required to sit, climb, balance, push and/or pull, and lift and/or move over 51 pounds. Work Environment. While performing the duties of this job, the team member is required to work outdoors in various temperatures, in a noisy environment, near moving mechanical parts, with dangerous equipment or sharp tools, and around fumes, odors, dust, or toxic chemicals. Additional Information * Must have recommendations from immediate supervisor; operations vice president has final approval * Must be 18 years of age or older * Must have reliable transportation * Must be able to work long hours, scheduled or unscheduled, which will include nights, weekends, and as emergencies arise * Ability to successfully perform the job duties of all positions in the restaurant, including pizza delivery * Ability to manage with no supervision * Bilingual in certain markets * Work with phones, computers, fax machines and copiers * Exempt, salaried position * Employment is contingent upon satisfactory results of a background check Company Introduction Papa John's is an American pizza restaurant franchise. It is the fourth largest pizza delivery restaurant chain in the United States, with headquarters in Jeffersontown, Kentucky, a suburb of Louisville. Our pizza family is as hungry for perfection today as we were when we first opened our doors more than 30 years ago. And we're driven to be the best at making innovative new products and recipes.
    $26k-34k yearly est. 3d ago
  • Training General Manager

    Papa John's International 4.2company rating

    Lima, OH jobs

    Manage and assume responsibility for all functions of a Papa John's restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability. This is accomplished by being a self-sufficient leader, making quality decisions, and instilling pride and accountability in team members. Other responsibilities include the management of operations including the execution of all Company policies, procedures, programs and systems. Train hourly shift leaders and management candidates in Papa John's training programs. Ensure compliance with all federal, state and local laws and ethical business practices. **Essential Duties and Responsibilities** include the following. Other duties may be assigned. + Provide quality products to our customers by building a system of quality with team members, which ensures each delivered product meets Papa John's standards and accurately reflects the customer's order. Professionally and promptly respond to all customer concerns or issues. Solicit customer feedback, share feedback with team and use feedback to improve restaurant operations and build brand loyalty. Communicate, train and promote quality standards to team members by utilizing all available tools including Operations Manual and Team Member Handbook. Partner with market leadership to execute the training process for operational rollouts and assist in the development and deployment of special projects, new initiatives, and new restaurant openings. + Actively recruit customer focused team members, maintain adequate staffing levels according to projected sales, properly orient and train team members to exceed customer expectations, ensure compliance with uniform and appearance standards, establish and communicate performance expectations and conduct timely and effective performance reviews. Document performance issues and take appropriate disciplinary action, up to and including termination. Effectively coach and develop team members to ensure entire team is quality and customer focused; and build an atmosphere of teamwork, energy and fun. + Manage the training process for hourly shift leaders and management team members by conducting restaurant operations training, administering and scoring tests, establishing and executing management training schedules, maintaining training files, and communicating trainee status and certification review to market management and the People Department. Coordinate and partner with market leadership to conduct new team member orientation (NTO). + Manage sales goals against budget and prior year by exemplifying and training team members on prompt and friendly customer service; build check averages by training team members on suggestive selling, brand and product knowledge and local store marketing. Seek additional sales through traditional and non-traditional methods by executing creative local restaurant marketing and creating a positive presence in the community. + Manage profit goals against budget and prior year; ensure food, labor and other controllable costs stay within budget, and correct deviations from the budget by accurately utilizing the PROFIT System. Develop and implement appropriate plans to resolve unfavorable trends and enhance profits. Execute administrative and cash management duties. Plan and manage adequate inventory levels using the restaurant's computerized inventory system to meet sales demands and minimize loss. Manage company's assets by ensuring the restaurant is clean, fully equipped and all equipment operates properly; ensure restaurant meets safety and security standards at all times; oversee preventative maintenance and repairs when necessary. Support and assist market leadership in the mentoring of restaurant management team members regarding sound business practices and financial controls. **Position Qualifications.** To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. **Competencies** are classified as the work habits, attitudes, personal characteristics, and behaviors that reflect how a person accomplishes the duties and responsibilities of his/her job. + **Critical Thinking:** Defines and resolves a situation or problem by analyzing issues involved, weighing options, and evaluating alternatives; maintains objective attitude; approaches situations and problems systematically; uses observation, experience, reflection, and/or reasoning to drive business forward. + **Customer Focused:** Commits to meeting the needs and expectations of the organization's internal and external customers; builds and maintains a customer base; delivers a high level of customer service; searches continually for ways to increase customer satisfaction (i.e., customer feedback). + **Developing Team Members:** Directs and motivates others, provides timely and specific feedback, changes coaching style to fit individual needs, assesses strengths and development needs of team members and provides opportunities for growth. + **Flexibility:** Adapts and changes course of action when appropriate; effectively transitions from task to task; deals well with unresolved situations, frequent change, delays, or unexpected events; maintains objectives amidst shifting priorities. + **Initiative:** Takes action proactively; addresses issues or opportunities without supervision; focuses on desired results and accomplishments; demonstrates clear purpose, enthusiasm, and a "can-do" attitude. + **Leading Team Members:** Provides clear direction and sets priorities to accomplish desired actions and results; seeks talented and skilled people to build high performing teams; keeps team members informed, ensures their needs are met, and removes barriers; delegates responsibility and empowers team members to do their jobs. + **Managing Execution:** Manages multiple projects and effectively prioritizes tasks, responsibilities, and goals; uses goals to guide actions and creates detailed action plans; organizes and schedules people and tasks; utilizes resources effectively to meet goals. + **Teamwork:** Works cooperatively with others to accomplish business goals and objectives; asks others for their ideas and opinions; supports team's decisions; contributes to the team's efforts. **Functional Skills** ■ Strong presentation and facilitation skills ■ Ability to develop and follow training plans ■ Basic accounting including invoice reconciliation, debit and credit review, financial statement analysis ■ Cash management skills ■ Familiar with standard training concepts, practices and procedures **Education and/or Experience** + High school diploma or GED + Serv-Safe/Local or State Food Service Certification required + Certified in Papa John's Management Training Program + Certified in Papa John's Training General Manager Program + Successful track record as a general manager with Papa John's International + Two years successful restaurant management or supervision experience with salary progression **Physical Demands.** While performing the duties of this job, the team member is required to use hands repetitively, stand for prolonged periods, walk, grasp firmly/strongly and simply/lightly with hands, and use fine finger dexterity. The team member is frequently required to bend over, twist, reach above shoulder level, crouch or stoop, kneel, repetitively use feet, and use head and neck in a twisting or static motion and to look up and/or down, and lift and/or move up to 50 pounds. Occasionally, the team member is required to sit, climb, balance, push and/or pull, and lift and/or move over 51 pounds. **Work Environment.** While performing the duties of this job, the team member is required to work outdoors in various temperatures, in a noisy environment, near moving mechanical parts, with dangerous equipment or sharp tools, and around fumes, odors, dust, or toxic chemicals. **Additional Information** + Must have recommendations from immediate supervisor; operations vice president has final approval + Must be 18 years of age or older + Must have reliable transportation + Must be able to work long hours, scheduled or unscheduled, which will include nights, weekends, and as emergencies arise + Ability to successfully perform the job duties of all positions in the restaurant, including pizza delivery + Ability to manage with no supervision + Bilingual in certain markets + Work with phones, computers, fax machines and copiers + Exempt, salaried position + Employment is contingent upon satisfactory results of a background check **Company Introduction** Papa John's is an American pizza restaurant franchise. It is the fourth largest pizza delivery restaurant chain in the United States, with headquarters in Jeffersontown, Kentucky, a suburb of Louisville. Our pizza family is as hungry for perfection today as we were when we first opened our doors more than 30 years ago. And we're driven to be the best at making innovative new products and recipes. It is the policy of Papa John's to provide equal employment opportunities for all applicants and team members without regard to race, color, religion, sex, age, marital status or civil partnership, national or ethnic origin, pregnancy or maternity, veteran status, uniformed service (as defined by 10 U.S.C. §101 (a)(5)), protected disability status, genetic information, sexual orientation, gender identity, gender reassignment, or gender expression, or any other characteristic protected by statute or law.
    $26k-34k yearly est. 60d+ ago
  • Training General Manager

    Papa John's 4.2company rating

    Lima, OH jobs

    Manage and assume responsibility for all functions of a Papa John's restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability. This is accomplished by being a self-sufficient leader, making quality decisions, and instilling pride and accountability in team members. Other responsibilities include the management of operations including the execution of all Company policies, procedures, programs and systems. Train hourly shift leaders and management candidates in Papa John's training programs. Ensure compliance with all federal, state and local laws and ethical business practices. Essential Duties and Responsibilities include the following. Other duties may be assigned. * Provide quality products to our customers by building a system of quality with team members, which ensures each delivered product meets Papa John's standards and accurately reflects the customer's order. Professionally and promptly respond to all customer concerns or issues. Solicit customer feedback, share feedback with team and use feedback to improve restaurant operations and build brand loyalty. Communicate, train and promote quality standards to team members by utilizing all available tools including Operations Manual and Team Member Handbook. Partner with market leadership to execute the training process for operational rollouts and assist in the development and deployment of special projects, new initiatives, and new restaurant openings. * Actively recruit customer focused team members, maintain adequate staffing levels according to projected sales, properly orient and train team members to exceed customer expectations, ensure compliance with uniform and appearance standards, establish and communicate performance expectations and conduct timely and effective performance reviews. Document performance issues and take appropriate disciplinary action, up to and including termination. Effectively coach and develop team members to ensure entire team is quality and customer focused; and build an atmosphere of teamwork, energy and fun. * Manage the training process for hourly shift leaders and management team members by conducting restaurant operations training, administering and scoring tests, establishing and executing management training schedules, maintaining training files, and communicating trainee status and certification review to market management and the People Department. Coordinate and partner with market leadership to conduct new team member orientation (NTO). * Manage sales goals against budget and prior year by exemplifying and training team members on prompt and friendly customer service; build check averages by training team members on suggestive selling, brand and product knowledge and local store marketing. Seek additional sales through traditional and non-traditional methods by executing creative local restaurant marketing and creating a positive presence in the community. * Manage profit goals against budget and prior year; ensure food, labor and other controllable costs stay within budget, and correct deviations from the budget by accurately utilizing the PROFIT System. Develop and implement appropriate plans to resolve unfavorable trends and enhance profits. Execute administrative and cash management duties. Plan and manage adequate inventory levels using the restaurant's computerized inventory system to meet sales demands and minimize loss. Manage company's assets by ensuring the restaurant is clean, fully equipped and all equipment operates properly; ensure restaurant meets safety and security standards at all times; oversee preventative maintenance and repairs when necessary. Support and assist market leadership in the mentoring of restaurant management team members regarding sound business practices and financial controls. Position Qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Competencies are classified as the work habits, attitudes, personal characteristics, and behaviors that reflect how a person accomplishes the duties and responsibilities of his/her job. * Critical Thinking: Defines and resolves a situation or problem by analyzing issues involved, weighing options, and evaluating alternatives; maintains objective attitude; approaches situations and problems systematically; uses observation, experience, reflection, and/or reasoning to drive business forward. * Customer Focused: Commits to meeting the needs and expectations of the organization's internal and external customers; builds and maintains a customer base; delivers a high level of customer service; searches continually for ways to increase customer satisfaction (i.e., customer feedback). * Developing Team Members: Directs and motivates others, provides timely and specific feedback, changes coaching style to fit individual needs, assesses strengths and development needs of team members and provides opportunities for growth. * Flexibility: Adapts and changes course of action when appropriate; effectively transitions from task to task; deals well with unresolved situations, frequent change, delays, or unexpected events; maintains objectives amidst shifting priorities. * Initiative: Takes action proactively; addresses issues or opportunities without supervision; focuses on desired results and accomplishments; demonstrates clear purpose, enthusiasm, and a "can-do" attitude. * Leading Team Members: Provides clear direction and sets priorities to accomplish desired actions and results; seeks talented and skilled people to build high performing teams; keeps team members informed, ensures their needs are met, and removes barriers; delegates responsibility and empowers team members to do their jobs. * Managing Execution: Manages multiple projects and effectively prioritizes tasks, responsibilities, and goals; uses goals to guide actions and creates detailed action plans; organizes and schedules people and tasks; utilizes resources effectively to meet goals. * Teamwork: Works cooperatively with others to accomplish business goals and objectives; asks others for their ideas and opinions; supports team's decisions; contributes to the team's efforts. Functional Skills ■ Strong presentation and facilitation skills ■ Ability to develop and follow training plans ■ Basic accounting including invoice reconciliation, debit and credit review, financial statement analysis ■ Cash management skills ■ Familiar with standard training concepts, practices and procedures Education and/or Experience * High school diploma or GED * Serv-Safe/Local or State Food Service Certification required * Certified in Papa John's Management Training Program * Certified in Papa John's Training General Manager Program * Successful track record as a general manager with Papa John's International * Two years successful restaurant management or supervision experience with salary progression Physical Demands. While performing the duties of this job, the team member is required to use hands repetitively, stand for prolonged periods, walk, grasp firmly/strongly and simply/lightly with hands, and use fine finger dexterity. The team member is frequently required to bend over, twist, reach above shoulder level, crouch or stoop, kneel, repetitively use feet, and use head and neck in a twisting or static motion and to look up and/or down, and lift and/or move up to 50 pounds. Occasionally, the team member is required to sit, climb, balance, push and/or pull, and lift and/or move over 51 pounds. Work Environment. While performing the duties of this job, the team member is required to work outdoors in various temperatures, in a noisy environment, near moving mechanical parts, with dangerous equipment or sharp tools, and around fumes, odors, dust, or toxic chemicals. Additional Information * Must have recommendations from immediate supervisor; operations vice president has final approval * Must be 18 years of age or older * Must have reliable transportation * Must be able to work long hours, scheduled or unscheduled, which will include nights, weekends, and as emergencies arise * Ability to successfully perform the job duties of all positions in the restaurant, including pizza delivery * Ability to manage with no supervision * Bilingual in certain markets * Work with phones, computers, fax machines and copiers * Exempt, salaried position * Employment is contingent upon satisfactory results of a background check Company Introduction Papa John's is an American pizza restaurant franchise. It is the fourth largest pizza delivery restaurant chain in the United States, with headquarters in Jeffersontown, Kentucky, a suburb of Louisville. Our pizza family is as hungry for perfection today as we were when we first opened our doors more than 30 years ago. And we're driven to be the best at making innovative new products and recipes.
    $26k-34k yearly est. 3d ago
  • District Manager Delegate

    Wendy's 4.3company rating

    Remote

    Remote, IN Statement of Purpose: The District Manager (DM) is responsible for maintaining and increasing sales and profitability of the stores under his/her control through the management of financial, human, local marketing and material resources. The DM teaches and enforces standards and exercises judgment and decision-making within the policies, practices, and procedures described in company guideline publications (Operations Manual, Policies and Procedures Manual, etc.). ACCOUNTABILITIES: Sales and Profits: Initiates and follows up on store plans to develop sales and profits. Assists unit manager in development of local marketing plans. Communicates promotional activities to store manager. Makes recommendations to VPAO to improve and enhance Wendy's image and sales. Executes and follows up on financial plan as assigned. Approves district/store budgets. Staffing: Evaluates and approves/disapproves budgeted positions per store. Mentors and develops managers for future responsibilities. Forecasts needs and maintains management staffing plan to maintain management stability. Interviews and hires (with H.R. input) manager candidates. Accountable for management training, turnover, and retention. Works with HR in developing management recruitment programs, to include college relationship development. Establishes and ensures maintenance of mentoring programs to provide bench strength in management ranks. Monitors promotability of management staff. Quality: Ensures quality through review and analysis of store CEE scores in district. Provides General Managers specific feedback on quality performance and customer comments. Monitors store systems during in-store visits to ensure products meet quality standards. Service: Monitors and evaluates service times via system reports. Establishes performance goals and evaluates performance to ensure managers maintain speed of service standards. Monitors quality of service programs in his/her stores and takes corrective action as needed to ensure company standards are continually met and maintained. Monitors customer service and satisfaction during visits by talking with customers each visit. Cleanliness: Monitors CEE scores to ensure cleanliness standards are met. Establishes performance criteria to improve CEE Establishes and ensures programs are in place to maintain sanitation and safe food-handling standards. Training: Trains store management in achieving the standards of CEE and customer courtesy. Trains store management in both new and existing products, procedures, and company policies. Trains store management in established "systems" to guide store operations (including P&L). Trains store management to follow a consistent walk-through routine. Trains store management in standards and procedures for food cost control, labor control, cash control, and portioning. Ensures store management is trained in safe operating procedures of equipment. Conducts leadership training for managers on a regular basis. Assists Human Resources in the orientation of new management hires. Trains store management in HRIS, POS, and all other systems. Controls: Ensures compliance with standards described in Operations Manual and other company policy/procedure documents. Evaluates store performance at specified intervals using CEE inspection forms. Coaches and retrains managers as necessary to obtain and maintain an 80% CEE rating or better. Develops specific store objectives, management development objectives, and training plans based on the results of formal inspections. Evaluates progress of store CEE improvement plans. Evaluates shift management practices using "Managing Better Shifts" or similar checklist. Establishes and monitors procedures for safety and control of cash, property, product, and equipment. Conducts audits to ensure compliance with labor (time cards) and health/sanitation regulations; takes corrective action as needed. Monitors customer comments; communicates to appropriate store management. Monitors compliance with EEO, Labor Law, and W.O.T.C. requirements. Conducts regular manager meetings. Evaluates store performance via report analysis Establishes measurable performances programs to ensure compliance with controllable costs. Monitors store P&L; reviews with unit manager on a weekly basis to correct problems. Policies and Procedures: Ensures proper and timely reporting of accidents. Ensures OSHA and company Risk Management claim information is reported timely. Ensures store management adheres to company policies and procedures. Administration: Maintains and completes accurate and timely weekly and period-ending (accounting) administrative responsibilities as required. Ensures compliance with administrative requirements, (i.e., files) via routine audits. Maintenance: Ensures follow up on Preventative Maintenance Plans and activities. Monitors maintenance records of stores to determine adherence to proper cleaning, maintenance and equipment calibration standards. Employee Relations: Uses consistent practices in managing performance problems with subordinates (such as Interaction Management). Develops, recommends, and maintains a reward and recognition plan for managers. Performance Management: Conducts periodic performance reviews of managers in a timely manner. EMPLOYMENT STANDARDS: Knowledge: Wendy's operating systems and procedures. Wendy's policies and procedures. P&L analysis and corrective measures. Supervisory practices. Planning and budgeting. Interviewing practices. Training and development practices. Federal, state and local employment laws. Education: College degree or equivalent experience in operations. Experience: 2-3 years line operations experience in the restaurant industry. Must be able to perform all restaurant operations positions/functions Other Physical Requirements: The District Manager job, at times, requires long periods of standing without a break. The District Manager must have the ability to travel between multiple restaurants and be fully insurable. The District Manager job requires being able to meet the requirements of all subordinate positions. Valid driver's license. Physical inspections of all areas of restaurant Lifting up to 50 lbs Move and inspect all supplies in restaurant Work in hot and cold environments (restaurant, cooler, freezer) Work in an office environment, answers phones, sitting, typing, working with computers.
    $29k-56k yearly est. Auto-Apply 39d ago
  • District Manager

    Wendy's 4.3company rating

    Remote

    Remote, IN Statement of Purpose:
    $29k-56k yearly est. Auto-Apply 60d+ ago
  • District Manager

    The Wendy's Company 4.3company rating

    Dublin, OH jobs

    When our square shaped burgers made their first sizzle on the scene more than 50 years ago, people knew our approach wasn't like any other. Same goes for the way we support our employees. Our culture of openness, flexibility, and inclusiveness allows everybody to flourish in their own way. If you're looking for a career where you can be part of the action as we continue to grow our iconic brand - We got you! Minimum Wage USD $83,000.00/Hr. Maximum Wage USD $141,000.00/Hr. Qualifications “Wendy's was built on the premise, "Quality is our Recipe ," which remains the guidepost of the Wendy's system. Today, Wendy's and its franchisees employ hundreds of thousands of people across more than 7,000 restaurants worldwide with a vision of becoming the world's most thriving and beloved restaurant brand. The base pay range for this position is listed below. The base pay actually offered will take into account internal equity and budget for the open position and also may vary depending on the candidate's job-related knowledge, skills, and experience, among other relevant factors. This range does not include an estimated value for any benefits, bonus, or other incentives that may be applicable based on position. * The target annual bonus for this role is XX% of annualized base salary, based on actual company and personal performance. Our square burgers make us different and so do our benefits! Our restaurant support roles are eligible for a wide array of benefits, including things such as parental leave, free EAP sessions, company 401k match and other great offerings. For more details about our benefits, including an overview of eligibility and terms for certain benefits, please visit our benefits website, ************************ *NOTE: Wendy's benefits, bonus, and other incentives are governed by the applicable legal plans and policies and, where appropriate, may be subject to Board approval an individual award agreement terms. Those documents supersede all other information regarding Wendy's benefits, bonus, and other incentives. Wendy's retains the right to amend or terminate its plans and policies at its sole discretion, in accordance with applicable plans, policies and laws.”
    $22k-41k yearly est. Auto-Apply 45d ago
  • District Manager

    Dairy Queen 4.1company rating

    Toledo, OH jobs

    Are you passionate about overseeing the daily operations of multiple restaurants in the food industry? Do you thrive in ensuring high standards of quality, service, and profitability while managing staff and operations effectively? Dairy Queen (DQ ) franchisees, employees, and crew members have been dedicated to creating positive memories for over 75 years. As a District Manager at Dairy Queen, you will play a crucial role in leading and coaching restaurant general managers, maintaining high standards of food quality, cleanliness, and customer service, and developing strategies to improve operations and achieve business goals. Key Responsibilities: Direct and coordinate food service operations across multiple locations. Ensure consistent application of company policies and procedures. Monitor and analyze financial performance (sales, profitability, costs). Lead and coach restaurant general managers and staff members. Maintain high standards of food quality, cleanliness, and customer service. Develop and manage budgets for the district. Ensure compliance with all relevant health, safety, and food safety regulations. Travel to different locations within the district. Work schedule 8 hour shift 10 hour shift 12 hour shift Weekend availability Monday to Friday On call Holidays Day shift Night shift Overtime Supplemental pay Bonus pay Benefits Life insurance Vision insurance Dental insurance Health insurance Paid time off Flexible schedule
    $42k-66k yearly est. 60d+ ago
  • District Manager- Pizza Hut

    Pizza Hut 4.1company rating

    Cleveland, OH jobs

    We operate multiple Pizza Hut locations in the Cleveland Ohio area and are looking for a District Manager to join our family. Responsibilities will include: Oversee operations at 6-8 locations Hire, train, supervise and direct the staff Operations and profitability of the designated area Effectively communicate directions and implement changes to the market and follow up to ensure compliance. Consistently demonstrate strong leadership qualities. Budget for and Achieve sales goals Generate ideas for local store marketing action plans Work closely with the owners of the franchise as well as our office staff. Benefits: Medical, Dental and Vision Insurance Paid time off Bonus pay Please provide a resume Requirements Must be 21 years or older; High School education and some college level class; 3 years prior experience in a management position; excellent communication, leadership and team building skills; and have a valid driver's license and reliable transportation; and meet background verification guidelines Additional Information willing to work a varied schedule including evenings and weekends; travel to multiple locations
    $21k-38k yearly est. 60d+ ago
  • General Manager

    Taco Bell 4.2company rating

    Beavercreek, OH jobs

    Beavercreek, OH Company Summary: Who is Taco Bell? Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc. which includes Pizza Hut and KFC. Founded on innovation and passion with Glen Bell bringing tacos to the masses in a world of hot dog and hamburger stands in 1962, today we have nearly 7000 restaurants in the United States and over 400 restaurants in 27 countries outside of the United States. The future holds 2,000 more restaurants across the globe within the next decade. It's easy to see we're in the business of making tacos, but at heart, we're a business that's fueled by the Live Más energy and passion of people serving people. What is "Live Más"? Equally important to the job role and responsibilities is making sure the Assistant General Manager can represent the amazing Live Más! culture that is Taco Bell. At Taco Bell, we embrace breakthrough thinking and innovative ideas that continue to differentiate us from our competitors. We have a maniacal focus on our customers, never follow, and always celebrate the accomplishments of our people. If you want to have fun serving great food to our customers, we would love to meet with you. Job Description - About the Job: Reporting to the Area Coach, the Restaurant General Manager manages a Taco Bell restaurant within the policies and guidelines of the company to ensure customer satisfaction and profit maximization. The RGM will perform hands-on work to train employees, respond to customer service needs, and model appropriate behaviors in the restaurant. This role provides overall leadership through building a culture of recognition while motivating the team with the goal of operational The Day-to-Day: Build People Capability * Drives culture, problem solves, resolves conflicts, communicates and motivates to drive results through others * Recruit and equip high quality operators to deliver great customer experiences * Build a healthy and robust bench of developed and capable Managers and Team Members * Leads performance management process for all employees in their restaurant * Lead by example - be a culture champion and live by Taco Bell HUNGRY principles: Hungry, Understanding, Never Follow, Grateful, Relentless, and Youthful * Leverage culture and people capability to fuel brand performance * Provides leadership and coaching, developing Manager's and Team Members Deliver a Consistent Customer Experience * Ensure complete and timely execution of corporate & local marketing programs * Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team * Control day-to-day operations by scheduling labor and ordering food and supplies, to successfully fulfil the needs of a $1.0m - $2.0m plus restaurant with average daily transactions of 500-800 * Ensure local health and safety codes, and company safety and security policies are met * Drives customer-focused culture by serving as a role model in resolving serious customer issues and training managers to meet or exceed customer service standards * Utilizes insights from customer programs to help elevate the customer's experience and meet Taco Bell's customer satisfaction targets * Tracks, analyzes and identifies root causes of customer complaints and leads management team to implement systematic solutions, performance standards and to provide an objective basis for performance feedback * Builds SMART action plans to resolve issues in their restaurant * Monitors restaurant Speed with Service (SWS) performance and provides coaching to unit management teams to meet performance targets Grow the Brand, Sales and Profits * Control Profit & Loss by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions * Ensure maintenance of equipment, facility, and grounds through the use of a Preventative Maintenance Plan based on Company Standards * Reviews and prioritizes store capital expenditure requests and establishes common vendor relationships where scale can be leveraged * Ensures that facilities and equipment are maintained to Taco Bell standards; coordinates facility upgrades or equipment replacement * Analyzes sales, labor, inventory and controllables on a continual basis and coaches on corrective action to meet or achieve margin and sales growth targets * Works with management team to develop and deliver unit-specific Annual Operating Plans Minimum Requirements: Is This You? * High School minimum, University Degree Preferred * 2-4 years of operational management experience in the Quick Service Restaurant industry or retail environment including Profit & Loss responsibility * Basic business math and accounting skills to manage Profit & Loss in their restaurant and strong analytical/decision-making skills * Strong interpersonal and conflict resolution skills * Good oral/written communication skills and strong interpersonal and conflict resolution skills with exceptional team building capability * Strong analytical/decision-making skills * Basic personal computer literacy * Is passionate about providing excellence in execution of quality food, service, cleanliness and speed standards * Is a Dynamic, energetic and positive leader, a self-starter, proactively driven to get things done and does the right thing for the business * Provides leadership and coaching for each employee in their restaurant * Demonstrated track record of workplace achievement in the selection, coaching and development of managerial employees * Proven ability to drive customer satisfaction, financial performance and employee satisfaction Why Taco Bell? We truly believe that where you work matters, and we know a thing or two about what makes employees happy. Join us on our mission of feeding people's lives with Más! * We are about more than just building restaurants-we connect with our fans through their passions including sports, gaming, and music * We know that employees want a company they can live and grow with; they crave a unique culture that fosters creativity and encourages pursuit of passion, and they look for opportunities to take risks, develop skills and learn in ways that fit their lifestyle * We foster a culture of authenticity and believe all people can make a difference
    $35k-44k yearly est. 52d ago
  • General Manager

    Taco Bell 4.2company rating

    Powell, OH jobs

    Powell, OH Company Summary: Who is Taco Bell? Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc. which includes Pizza Hut and KFC. Founded on innovation and passion with Glen Bell bringing tacos to the masses in a world of hot dog and hamburger stands in 1962, today we have nearly 7000 restaurants in the United States and over 400 restaurants in 27 countries outside of the United States. The future holds 2,000 more restaurants across the globe within the next decade. It's easy to see we're in the business of making tacos, but at heart, we're a business that's fueled by the Live Más energy and passion of people serving people. What is "Live Más"? Equally important to the job role and responsibilities is making sure the Assistant General Manager can represent the amazing Live Más! culture that is Taco Bell. At Taco Bell, we embrace breakthrough thinking and innovative ideas that continue to differentiate us from our competitors. We have a maniacal focus on our customers, never follow, and always celebrate the accomplishments of our people. If you want to have fun serving great food to our customers, we would love to meet with you. Job Description - About the Job: Reporting to the Area Coach, the Restaurant General Manager manages a Taco Bell restaurant within the policies and guidelines of the company to ensure customer satisfaction and profit maximization. The RGM will perform hands-on work to train employees, respond to customer service needs, and model appropriate behaviors in the restaurant. This role provides overall leadership through building a culture of recognition while motivating the team with the goal of operational The Day-to-Day: Build People Capability * Drives culture, problem solves, resolves conflicts, communicates and motivates to drive results through others * Recruit and equip high quality operators to deliver great customer experiences * Build a healthy and robust bench of developed and capable Managers and Team Members * Leads performance management process for all employees in their restaurant * Lead by example - be a culture champion and live by Taco Bell HUNGRY principles: Hungry, Understanding, Never Follow, Grateful, Relentless, and Youthful * Leverage culture and people capability to fuel brand performance * Provides leadership and coaching, developing Manager's and Team Members Deliver a Consistent Customer Experience * Ensure complete and timely execution of corporate & local marketing programs * Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team * Control day-to-day operations by scheduling labor and ordering food and supplies, to successfully fulfil the needs of a $1.0m - $2.0m plus restaurant with average daily transactions of 500-800 * Ensure local health and safety codes, and company safety and security policies are met * Drives customer-focused culture by serving as a role model in resolving serious customer issues and training managers to meet or exceed customer service standards * Utilizes insights from customer programs to help elevate the customer's experience and meet Taco Bell's customer satisfaction targets * Tracks, analyzes and identifies root causes of customer complaints and leads management team to implement systematic solutions, performance standards and to provide an objective basis for performance feedback * Builds SMART action plans to resolve issues in their restaurant * Monitors restaurant Speed with Service (SWS) performance and provides coaching to unit management teams to meet performance targets Grow the Brand, Sales and Profits * Control Profit & Loss by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions * Ensure maintenance of equipment, facility, and grounds through the use of a Preventative Maintenance Plan based on Company Standards * Reviews and prioritizes store capital expenditure requests and establishes common vendor relationships where scale can be leveraged * Ensures that facilities and equipment are maintained to Taco Bell standards; coordinates facility upgrades or equipment replacement * Analyzes sales, labor, inventory and controllables on a continual basis and coaches on corrective action to meet or achieve margin and sales growth targets * Works with management team to develop and deliver unit-specific Annual Operating Plans Minimum Requirements: Is This You? * High School minimum, University Degree Preferred * 2-4 years of operational management experience in the Quick Service Restaurant industry or retail environment including Profit & Loss responsibility * Basic business math and accounting skills to manage Profit & Loss in their restaurant and strong analytical/decision-making skills * Strong interpersonal and conflict resolution skills * Good oral/written communication skills and strong interpersonal and conflict resolution skills with exceptional team building capability * Strong analytical/decision-making skills * Basic personal computer literacy * Is passionate about providing excellence in execution of quality food, service, cleanliness and speed standards * Is a Dynamic, energetic and positive leader, a self-starter, proactively driven to get things done and does the right thing for the business * Provides leadership and coaching for each employee in their restaurant * Demonstrated track record of workplace achievement in the selection, coaching and development of managerial employees * Proven ability to drive customer satisfaction, financial performance and employee satisfaction Why Taco Bell? We truly believe that where you work matters, and we know a thing or two about what makes employees happy. Join us on our mission of feeding people's lives with Más! * We are about more than just building restaurants-we connect with our fans through their passions including sports, gaming, and music * We know that employees want a company they can live and grow with; they crave a unique culture that fosters creativity and encourages pursuit of passion, and they look for opportunities to take risks, develop skills and learn in ways that fit their lifestyle * We foster a culture of authenticity and believe all people can make a difference
    $35k-44k yearly est. 52d ago
  • General Manager

    Taco Bell 4.2company rating

    Plain City, OH jobs

    Plain City, OH Company Summary: Who is Taco Bell? Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc. which includes Pizza Hut and KFC. Founded on innovation and passion with Glen Bell bringing tacos to the masses in a world of hot dog and hamburger stands in 1962, today we have nearly 7000 restaurants in the United States and over 400 restaurants in 27 countries outside of the United States. The future holds 2,000 more restaurants across the globe within the next decade. It's easy to see we're in the business of making tacos, but at heart, we're a business that's fueled by the Live Más energy and passion of people serving people. What is "Live Más"? Equally important to the job role and responsibilities is making sure the Assistant General Manager can represent the amazing Live Más! culture that is Taco Bell. At Taco Bell, we embrace breakthrough thinking and innovative ideas that continue to differentiate us from our competitors. We have a maniacal focus on our customers, never follow, and always celebrate the accomplishments of our people. If you want to have fun serving great food to our customers, we would love to meet with you. Job Description - About the Job: Reporting to the Area Coach, the Restaurant General Manager manages a Taco Bell restaurant within the policies and guidelines of the company to ensure customer satisfaction and profit maximization. The RGM will perform hands-on work to train employees, respond to customer service needs, and model appropriate behaviors in the restaurant. This role provides overall leadership through building a culture of recognition while motivating the team with the goal of operational The Day-to-Day: Build People Capability * Drives culture, problem solves, resolves conflicts, communicates and motivates to drive results through others * Recruit and equip high quality operators to deliver great customer experiences * Build a healthy and robust bench of developed and capable Managers and Team Members * Leads performance management process for all employees in their restaurant * Lead by example - be a culture champion and live by Taco Bell HUNGRY principles: Hungry, Understanding, Never Follow, Grateful, Relentless, and Youthful * Leverage culture and people capability to fuel brand performance * Provides leadership and coaching, developing Manager's and Team Members Deliver a Consistent Customer Experience * Ensure complete and timely execution of corporate & local marketing programs * Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team * Control day-to-day operations by scheduling labor and ordering food and supplies, to successfully fulfil the needs of a $1.0m - $2.0m plus restaurant with average daily transactions of 500-800 * Ensure local health and safety codes, and company safety and security policies are met * Drives customer-focused culture by serving as a role model in resolving serious customer issues and training managers to meet or exceed customer service standards * Utilizes insights from customer programs to help elevate the customer's experience and meet Taco Bell's customer satisfaction targets * Tracks, analyzes and identifies root causes of customer complaints and leads management team to implement systematic solutions, performance standards and to provide an objective basis for performance feedback * Builds SMART action plans to resolve issues in their restaurant * Monitors restaurant Speed with Service (SWS) performance and provides coaching to unit management teams to meet performance targets Grow the Brand, Sales and Profits * Control Profit & Loss by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions * Ensure maintenance of equipment, facility, and grounds through the use of a Preventative Maintenance Plan based on Company Standards * Reviews and prioritizes store capital expenditure requests and establishes common vendor relationships where scale can be leveraged * Ensures that facilities and equipment are maintained to Taco Bell standards; coordinates facility upgrades or equipment replacement * Analyzes sales, labor, inventory and controllables on a continual basis and coaches on corrective action to meet or achieve margin and sales growth targets * Works with management team to develop and deliver unit-specific Annual Operating Plans Minimum Requirements: Is This You? * High School minimum, University Degree Preferred * 2-4 years of operational management experience in the Quick Service Restaurant industry or retail environment including Profit & Loss responsibility * Basic business math and accounting skills to manage Profit & Loss in their restaurant and strong analytical/decision-making skills * Strong interpersonal and conflict resolution skills * Good oral/written communication skills and strong interpersonal and conflict resolution skills with exceptional team building capability * Strong analytical/decision-making skills * Basic personal computer literacy * Is passionate about providing excellence in execution of quality food, service, cleanliness and speed standards * Is a Dynamic, energetic and positive leader, a self-starter, proactively driven to get things done and does the right thing for the business * Provides leadership and coaching for each employee in their restaurant * Demonstrated track record of workplace achievement in the selection, coaching and development of managerial employees * Proven ability to drive customer satisfaction, financial performance and employee satisfaction Why Taco Bell? We truly believe that where you work matters, and we know a thing or two about what makes employees happy. Join us on our mission of feeding people's lives with Más! * We are about more than just building restaurants-we connect with our fans through their passions including sports, gaming, and music * We know that employees want a company they can live and grow with; they crave a unique culture that fosters creativity and encourages pursuit of passion, and they look for opportunities to take risks, develop skills and learn in ways that fit their lifestyle * We foster a culture of authenticity and believe all people can make a difference
    $35k-44k yearly est. 41d ago
  • General Manager

    Pizza Hut 4.1company rating

    Canfield, OH jobs

    Pizza Hut Restaurant General Manager - Grow your career while making your customers and employees feel like family with smiles, teamwork, and dedication. If you are an experienced leader, it is time to start a career with us. You know who you are - a natural leader, you love hiring, training, and putting together a winning team while wowing your guests with great service! You love learning and teaching others new things and motivating them to work together on the restaurant goals, team development, food safety, P&L management, marketing, and more. BENEFITS WE OFFER: * Medical, Dental and Vision Coverage * Long Term Disability * Short Term Disability * Flex Spending/Health Savings Account * Free and Discounted Meals * Bonus Program * 401k with match * Paid Time Off * Pizza Hut Perks Program and Discounts * Casual Dress/Work Attire * Free GED Program offered by GED Works * Discounted College Tuition from Colorado Technical University Requirements If you are an experienced restaurant or retail manager, make the switch and continue to accelerate your management career with us. Because at Pizza Hut, you can do all that - and more. You will work with smart, eager, experienced, fun people. And you should expect training, growth, with plenty of excitement, unique challenges, and a world of opportunity. Additional Info Remember, this is just basic information. You will find out more after you apply! So, if you want a management career with an innovative company, look no further than Pizza Hut. We are an equal-opportunity employer and recognize the strength that diversity brings to the workplace.
    $27k-34k yearly est. 40d ago
  • General Manager

    Papa John's 4.2company rating

    Dayton, OH jobs

    Are you ready to lead a dynamic team in one of the fastest-growing franchise markets? We're seeking talented General Managers to oversee all aspects of our Papa John's operations, in the Greater Dayton Metropolitan Area. Don't miss out on this exciting opportunity! Apply today and let's build the future of Papa Johns Ohio together! Our Ohio market is our busiest market! With 27 stores already in place, this is an opportunity to make a significant impact on an already thriving market. As part of a company committed to operational excellence and a people-focused approach, you'll play a crucial role in driving success and fostering a positive work environment. Join our team and be a key player in our franchise's growth journey. With a total of 70 Papa John's locations and growing across three markets, the possibilities are endless. Apply now and be part of something special! What makes you a crust above the rest: * Ensuring Quality Products and Customer Satisfaction: * Build a system of quality with team members to meet Papa John's standards. * Respond promptly and professionally to customer concerns and feedback. * Train and promote quality standards to team members using available tools. Team Management and Development: * Recruit customer-focused team members and maintain adequate staffing levels. * Orient, train, and coach team members to exceed customer expectations. * Conduct performance reviews, document issues, and take disciplinary action as needed. Sales and Profit Management: * Manage sales goals by providing friendly customer service and training on products. * Execute local restaurant marketing to increase sales and community presence. * Manage profit goals by controlling food, labor, and other costs within budget. Inventory and Asset Management: * Plan and manage inventory levels using the restaurant's inventory system. * Ensure the restaurant is clean, fully equipped, and meets safety standards. * Oversee maintenance and repairs to equipment, as well as safety and security measures. Tasty Benefits: * Paid Time Off * Medical Insurance * Dental Insurance * Vision Insurance * Life Insurance * 401K * Employee discount * Inventory Management * Training Experience * Staff Scheduling * Fast-Paced Experience * Fluent in English * Money Handling * Food Safety
    $33k-42k yearly est. 2d ago
  • General Manager

    Taco Bell 4.2company rating

    Sidney, OH jobs

    Sidney, OH Company Summary: Who is Taco Bell? Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc. which includes Pizza Hut and KFC. Founded on innovation and passion with Glen Bell bringing tacos to the masses in a world of hot dog and hamburger stands in 1962, today we have nearly 7000 restaurants in the United States and over 400 restaurants in 27 countries outside of the United States. The future holds 2,000 more restaurants across the globe within the next decade. It's easy to see we're in the business of making tacos, but at heart, we're a business that's fueled by the Live Más energy and passion of people serving people. What is "Live Más"? Equally important to the job role and responsibilities is making sure the Assistant General Manager can represent the amazing Live Más! culture that is Taco Bell. At Taco Bell, we embrace breakthrough thinking and innovative ideas that continue to differentiate us from our competitors. We have a maniacal focus on our customers, never follow, and always celebrate the accomplishments of our people. If you want to have fun serving great food to our customers, we would love to meet with you. Job Description - About the Job: Reporting to the Area Coach, the Restaurant General Manager manages a Taco Bell restaurant within the policies and guidelines of the company to ensure customer satisfaction and profit maximization. The RGM will perform hands-on work to train employees, respond to customer service needs, and model appropriate behaviors in the restaurant. This role provides overall leadership through building a culture of recognition while motivating the team with the goal of operational The Day-to-Day: Build People Capability * Drives culture, problem solves, resolves conflicts, communicates and motivates to drive results through others * Recruit and equip high quality operators to deliver great customer experiences * Build a healthy and robust bench of developed and capable Managers and Team Members * Leads performance management process for all employees in their restaurant * Lead by example - be a culture champion and live by Taco Bell HUNGRY principles: Hungry, Understanding, Never Follow, Grateful, Relentless, and Youthful * Leverage culture and people capability to fuel brand performance * Provides leadership and coaching, developing Manager's and Team Members Deliver a Consistent Customer Experience * Ensure complete and timely execution of corporate & local marketing programs * Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team * Control day-to-day operations by scheduling labor and ordering food and supplies, to successfully fulfil the needs of a $1.0m - $2.0m plus restaurant with average daily transactions of 500-800 * Ensure local health and safety codes, and company safety and security policies are met * Drives customer-focused culture by serving as a role model in resolving serious customer issues and training managers to meet or exceed customer service standards * Utilizes insights from customer programs to help elevate the customer's experience and meet Taco Bell's customer satisfaction targets * Tracks, analyzes and identifies root causes of customer complaints and leads management team to implement systematic solutions, performance standards and to provide an objective basis for performance feedback * Builds SMART action plans to resolve issues in their restaurant * Monitors restaurant Speed with Service (SWS) performance and provides coaching to unit management teams to meet performance targets Grow the Brand, Sales and Profits * Control Profit & Loss by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions * Ensure maintenance of equipment, facility, and grounds through the use of a Preventative Maintenance Plan based on Company Standards * Reviews and prioritizes store capital expenditure requests and establishes common vendor relationships where scale can be leveraged * Ensures that facilities and equipment are maintained to Taco Bell standards; coordinates facility upgrades or equipment replacement * Analyzes sales, labor, inventory and controllables on a continual basis and coaches on corrective action to meet or achieve margin and sales growth targets * Works with management team to develop and deliver unit-specific Annual Operating Plans Minimum Requirements: Is This You? * High School minimum, University Degree Preferred * 2-4 years of operational management experience in the Quick Service Restaurant industry or retail environment including Profit & Loss responsibility * Basic business math and accounting skills to manage Profit & Loss in their restaurant and strong analytical/decision-making skills * Strong interpersonal and conflict resolution skills * Good oral/written communication skills and strong interpersonal and conflict resolution skills with exceptional team building capability * Strong analytical/decision-making skills * Basic personal computer literacy * Is passionate about providing excellence in execution of quality food, service, cleanliness and speed standards * Is a Dynamic, energetic and positive leader, a self-starter, proactively driven to get things done and does the right thing for the business * Provides leadership and coaching for each employee in their restaurant * Demonstrated track record of workplace achievement in the selection, coaching and development of managerial employees * Proven ability to drive customer satisfaction, financial performance and employee satisfaction Why Taco Bell? We truly believe that where you work matters, and we know a thing or two about what makes employees happy. Join us on our mission of feeding people's lives with Más! * We are about more than just building restaurants-we connect with our fans through their passions including sports, gaming, and music * We know that employees want a company they can live and grow with; they crave a unique culture that fosters creativity and encourages pursuit of passion, and they look for opportunities to take risks, develop skills and learn in ways that fit their lifestyle * We foster a culture of authenticity and believe all people can make a difference
    $35k-44k yearly est. 41d ago
  • General Manager

    Taco Bell 4.2company rating

    New Boston, OH jobs

    New Boston, OH General Manager Are you a highly skilled and motivated individual looking for an immediate opportunity as a Restaurant General Manager? Do you thrive in a dynamic and fast-paced environment? If your answer is yes, then this is the perfect job for you! The Restaurant General Manager is the leader of the TEAM who establishes the tone of the work environment, and the level of customer hospitality. Why should you apply? * Competitive Salary: * Quarterly Bonus Program * Medical, Dental, Vision, Short Term and Long-Term Disability, and Life Insurance * 401k Program with a Company Match * Advancement Opportunities * Paid Vacations * Two Paid Holidays * Free Meals * Retail Discount Program * Annual Performance Reviews * Try new products before they are for sale to the public You are responsible for the operation of the entire restaurant and building a strong team that consistently provides customers great food and a friendly experience. Key responsibilities include finding, hiring and developing employees, conducting new hire orientation and executing the training plan for each new hire. You're also responsible for scheduling and deploying the Team correctly, addressing performance issues, assisting in the resolution of customer issues and managing the restaurant budget and financial plans. A successful candidate will have strong leadership and communication skills, a track record of people development, and a positive attitude. If you want to build a great career, Charter Foods is the place to learn, grow and succeed! Job Requirements and Essential Functions * Must be at least 18 years old. * 1-3 years of supervisory experience in either a food service or retail environment, including Profit and Loss responsibility. * 50-Hour Work Week. * High School Diploma or GED, preferred, but not required. * Basic computer literacy * Must have reliable transportation. * Basic business math and accounting skills, and strong analytical/decision-making skills * Able to tolerate standing, walking, lifting up to 50 lbs. and stooping during 80% of shift time. * Competitive spirit and passion for excellence. The company and/or Upper Management may change or add to these job duties and responsibilities at any time with or without prior notice. If you are ready to build a great career, be part of a winning team, and learn valuable leadership skills, Charter Foods is the place to learn, grow, and succeed! Apply now and join us in serving delicious food with a smile! Company Introduction At Taco Bell, we've had innovation on our mind since Glen Bell started serving tacos at the first location in 1962 in Downey, California. Since then, we've grown to be a culture-centric, lifestyle brand that provides craveable, affordable Mexican-inspired food with bold flavors. Not only do we provide breakthrough value, we offer quality ingredients and are the first QSR restaurant to offer American Vegetarian Association (AVA)-certified menu items.
    $35k-44k yearly est. 52d ago
  • General Manager

    Taco Bell 4.2company rating

    Steubenville, OH jobs

    Steubenville, OH General Manager Are you a highly skilled and motivated individual looking for an immediate opportunity as a Restaurant General Manager? Do you thrive in a dynamic and fast-paced environment? If your answer is yes, then this is the perfect job for you! The Restaurant General Manager is the leader of the TEAM who establishes the tone of the work environment, and the level of customer hospitality. Why should you apply? * Competitive Salary: * Quarterly Bonus Program * Medical, Dental, Vision, Short Term and Long-Term Disability, and Life Insurance * 401k Program with a Company Match * Advancement Opportunities * Paid Vacations * Two Paid Holidays * Free Meals * Retail Discount Program * Annual Performance Reviews * Try new products before they are for sale to the public You are responsible for the operation of the entire restaurant and building a strong team that consistently provides customers great food and a friendly experience. Key responsibilities include finding, hiring and developing employees, conducting new hire orientation and executing the training plan for each new hire. You're also responsible for scheduling and deploying the Team correctly, addressing performance issues, assisting in the resolution of customer issues and managing the restaurant budget and financial plans. A successful candidate will have strong leadership and communication skills, a track record of people development, and a positive attitude. If you want to build a great career, Charter Foods is the place to learn, grow and succeed! Job Requirements and Essential Functions * Must be at least 18 years old. * 1-3 years of supervisory experience in either a food service or retail environment, including Profit and Loss responsibility. * 50-Hour Work Week. * High School Diploma or GED, preferred, but not required. * Basic computer literacy * Must have reliable transportation. * Basic business math and accounting skills, and strong analytical/decision-making skills * Able to tolerate standing, walking, lifting up to 50 lbs. and stooping during 80% of shift time. * Competitive spirit and passion for excellence. The company and/or Upper Management may change or add to these job duties and responsibilities at any time with or without prior notice. If you are ready to build a great career, be part of a winning team, and learn valuable leadership skills, Charter Foods is the place to learn, grow, and succeed! Apply now and join us in serving delicious food with a smile! Company Introduction At Taco Bell, we've had innovation on our mind since Glen Bell started serving tacos at the first location in 1962 in Downey, California. Since then, we've grown to be a culture-centric, lifestyle brand that provides craveable, affordable Mexican-inspired food with bold flavors. Not only do we provide breakthrough value, we offer quality ingredients and are the first QSR restaurant to offer American Vegetarian Association (AVA)-certified menu items.
    $35k-45k yearly est. 52d ago
  • General Manager

    Pizza Hut 4.1company rating

    Bridgeport, OH jobs

    Pizza Hut Restaurant General Manager - Grow your career while making your customers and employees feel like family with smiles, teamwork, and dedication. If you are an experienced leader, it is time to start a career with us. You know who you are - a natural leader, you love hiring, training, and putting together a winning team while wowing your guests with great service! You love learning and teaching others new things and motivating them to work together on the restaurant goals, team development, food safety, P&L management, marketing, and more. BENEFITS WE OFFER: * Medical, Dental and Vision Coverage * Long Term Disability * Short Term Disability * Flex Spending/Health Savings Account * Free and Discounted Meals * Bonus Program * 401k with match * Paid Time Off * Pizza Hut Perks Program and Discounts * Casual Dress/Work Attire * Free GED Program offered by GED Works * Discounted College Tuition from Colorado Technical University Requirements If you are an experienced restaurant or retail manager, make the switch and continue to accelerate your management career with us. Because at Pizza Hut, you can do all that - and more. You will work with smart, eager, experienced, fun people. And you should expect training, growth, with plenty of excitement, unique challenges, and a world of opportunity. Additional Info Remember, this is just basic information. You will find out more after you apply! So, if you want a management career with an innovative company, look no further than Pizza Hut. We are an equal-opportunity employer and recognize the strength that diversity brings to the workplace.
    $27k-34k yearly est. 40d ago

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