Trump Hotels jobs

* $500 Sign-on Bonus. You will receive $250 upon a successful 90 day completion and $250 upon 180 day completion of employment. ESSENTIAL FUNCTIONS * Prepare and paint surfaces of building structure, furniture and equipment using proper application techniques and various products. Possess visual ability to identify colors and patterns, measure lengths and quantities and assess areas for repair. Knowledge in plaster or spackle applications, mixing paint colors to match existing colors, and applying paint to all building and equipment surfaces with brushes, rollers and spray guns is required. The ability to climb ladders and scaffolds or use a high lift to reach heights up to 30 feet is necessary. Work in confined spaces and awkward positions, requiring crouching, kneeling, stooping and reaching overhead for extended periods of time is required. Use of hand tools related to the paint trade and the ability to push and/or pull items up to 150lbs. with wheeled assistance is required. * Install and repair covered wall and ceiling surfaces throughout the facility. Knowledge of vinyl, paper, fabric, and foil wall covering of various weights is required. * Maintain and repair caulked, grouted and masonry surfaces throughout the facility. Requires knowledge in caulking, grouting, plastering, tile setting, cinder block/brick and cement work. * Prepare and maintain wood surfaces requiring staining, varnishing and lacquering. Apply alcohol or water based stains and develops a finished product from unstained or existing finished wood. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. * Performs other duties as required, ie. special orders, buffet presentation, VIP parties, writing specialty menus for promotions, etc. * Supervises daily cleaning, inventorying of walk-in and reach-in boxes. SAFETY REQUIREMENTS: OSHA laws require the use of the following Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety: Associates will be trained in the proper use and care of assigned PPE. The hotel provides the required PPE. It is your responsibility to report defective damaged or lost PPE, or equipment that does not fit properly, to your Associate. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY: The individual must possess the following knowledge, skills and abilities, and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. * Considerable knowledge of paint, varnish, stain, enamels, lacquers, wall coverings, masonry work and other related products as well as application and mixing procedures of such products. * Working knowledge of OSHA standards and application for working with chemicals. * Ability to read, listen and communicate effectively in English in order to fully comprehend job assignments read and understand manufacturer's instructions in preparing and mixing paint or masonry products and adhere to safety warnings. * Ability to stand for the duration of the shift while supporting additional weight of tools and materials of 80 lbs. * Ability to push or pull objects of up to 150 lbs. in weight with wheeled assistance. * Ability to reach in all directions while standing on a ladder, scaffolding or high lift at heights to 30 feet. * Ability to climb stairs, scaffolding and ladders. * Ability to grasp, lift or carry objects at least waist high weighing up to 80 lbs. * Ability to perform tasks requiring bending, stooping, kneeling and walking significant distances throughout the facility. * Visual ability to include the determination of colors. QUALIFICATION STANDARDS: EDUCATION: Any combination of education and experience equivalent to graduation from trade school or any other combination of education training or experience that provides the required knowledge, skills and abilities. High school diploma preferred. EXPERIENCE: Two years of experience in application of paint and other related materials in a large organization preferred. Also, experience in simulating material finishes using paint, such as marble and wood. LICENSES OR CERTIFICATES: No special licenses required OTHER: Regular attendance in conformance with the standards, which may be established by Trump National Doral Miami from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. Upon employment, all associates are required to fully comply with Trump National Doral Miami rules and regulations for the safe and efficient operation of hotel facilities. Associates who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. GROOMING: All associates must maintain a neat, clean and well-groomed appearance (specific standards available). PHYSICAL REQUIREMENTS: Frequency Key: Never - 0 hours; Rare - up to 1 hour; Occasional - 1-3 hours; Frequent - 3-6 Hours; Constant - 6-8 hours Physical Activity Frequency Sitting Rare Walking, climbing stairs Constant Crouching/Bending/Stooping Constant Reaching Constant Grasping Constant Pushing/Pulling Constant Near Vision Constant Far Vision Constant Hearing Constant Talking Occasional Smell Frequent Lifting/Carrying (#50+ lbs.) Frequent Travel Rare Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee's Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.

Accepts and distributes all packages for hotel guests, internal guests, and hotel functions. Assures that all pertinent information regarding shipping, receiving and distribution of guests correspondences are maintain updated and organized. Conduct inventories. EXAMPLES OF DUTIES: * Receives, counts and checks condition of items received, and documents * Any apparent mishandling. Informs courier's service and documents mishandling information. * Immediately deliveries guests' package to their room shown in the system. * Inputs message for guests package deliveries into system when guest is not in the room. * Prioritize guest's needs when requesting a particular package and delivers immediately. * Prepares written note showing intent to deliver package when DND sign is on. * Assist guest and group functions in the preparation, handling and shipping and receiving of all packages which may involve weighing, counting, verifying each item. * Maintain shipping records. * Assist the Manager in the daily operation of the department. ESSENTIAL FUNCTIONS: * Manage and conduct month-end inventories. * Ensure the filing and maintenance of all requisitions and purchase orders. * Must have full knowledge of purchasing procedures, food and beverage and printing products. * Basic mathematical skills. * Ability to read, listen and communicate effectively in English both verbally and in writing in order to prepare official memorandum and correspondence as well as provide clear and meaningful instructions, guidance and counseling to all team members. * Ability to complete forms, inventories, read billings, invoices and communicates with co-workers and purveyors. * Ability to apply supervisory skills to plan, organize and direct, coach, train and discipline team members as necessary. * Skilled in use of Microsoft Word and Excel, as well as office machines: operate calculator/10 key, copier, fax, telephone. OTHER: Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. Regular attendance in conformance with the standards, which may be established by Trump National Doral - Miami from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the industry, that we are in a need will occur for each associate to provide "Lateral Service". Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in the Operation will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by management based upon the particular requirements of the company. * Provide accurate information to in inquirers for directions and hours of operations. * Receive, record and secure found property. Research and respond to guests inquiries for lost property. * Assist guests with door lock and in room safe problems using moderately complex hand held electronic apparatus. * Other duties as assigned by Supervisor. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY: * Thorough knowledge of the floor plans and layout of the building(s), function rooms, and working knowledge of the City and surrounding area. * Ability to effectively deal with internal and external guests, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information. * Ability to communicate orally and verbally in English with staff and outside entities. Certain positions will require the ability to read and write in English as well. * Ability to stand, walk and/or sit and continuously perform essential job functions for duration of shift. * Hearing and visual ability to observe and detect signs of emergency situations. * Perform tasks requiring bending, stooping, kneeling, and walking significant distances between and within buildings on the property. * Ability to follow written and or verbal instructions. * Ability to grasp, lift and/or carry or otherwise move goods weighing up to 50 lbs. sufficient manual dexterity in hands. * Ability to climb stairs at a rapid pace. * Ability to perform duties within extreme temperature ranges. PHYSICAL REQUIREMENTS: Frequency Key: Never - 0 hours; Rare - up to 1 hour; Occasional - 1-3 hours; Frequent - 3-6 Hours; Constant - 6-8 hours Physical Activity Frequency Sitting Occasional Walking Constant Climbing stairs Frequent Standing Constant Crouching/Bending/Stooping Frequent Reaching Frequent Grasping Constant Pushing/Pulling Frequent Near Vision Constant Far Vision Constant Hearing Constant Talking Constant Smell Rare Taste Never Lifting/carrying (#50 lbs.) Frequent Travel Rare OTHER DUTIES: Assimilate into Trump National Doral - Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards. SAFETY REQUIREMENTS: OSHA laws require the use of the following Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety: None. QUALIFICATION STANDARDS: EDUCATION High School Diploma. EXPERIENCE Prior security experience in an upscale resort preferred. LICENSES OR CERTIFICATES CPR/AED/First Aid Certification preferred. GROOMING All associates must maintain a neat, clean and well-groomed appearance (specific standards available). OTHER Additional language ability preferred. Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee's Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.

Perform supervisory, as well as protective and enforcement functions in a courteous and restrained manner in coping with emergencies, undesired conduct, disturbances and threats to life and property. Maintain a safe and secure environment for guests, visitors, and associates. EXAMPLES OF DUTIES: ESSENTIAL FUNCTIONS: * Foot patrol of the interior and perimeter of the hotel to observe and identify potential security and safety risks or undesirable conditions. Evaluate situations and make logical decisions on how to proceed and direct work. * Supervision of shift. * Maintain order in the hotel; deal with door lock problems coordinate expedient response to emergency conditions such as fire, fire or safety hazards and threats to life and/or property in a calm, rational and persuasive manner. Handle undesired conduct, violations of hotel policy and civil laws as warranted for the security and safety of hotel guests, associates, patrons and property. * Answer security telephone and safety hotline calls and respond in a timely manner based on priority. Prepare schedules and relate relevant information on house count, conventions, arrivals and departures from each shift. * Supervise and coordinate all fire safety issues. Conduct training and selection of all deputy fire safety directors. Be familiar with all applicable laws and codes to ensure proper compliance. * Memorize and monitor life safety system including accurate layout of entire building, locations of stand pipes, fire extinguishers, complete alarm reports and checks and report any pertinent information from each shift. * Observe monitors for any unusual activity and in the case of suspicious behavior report directly, via radio, to the supervisor on duty; report any alarms similarly. Administer CPR and First Aid. * Position will required covering AM, PM and Overnight Shifts. OTHER: Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. Regular attendance in conformance with the standards, which may be established by Doral Golf Resort & Spa from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the industry, that we are in a need will occur for each associate to provide "Lateral Service". Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in the Operation will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by management based upon the particular requirements of the company: * Supervise all investigations performed on shift. * Provide accurate information to in inquirers for directions and hours of operations. * Receives, record and secure found property. Research and respond to guests inquiries for lost property * Assist guests with door lock and in room safe problems using moderately complex hand held electronic apparatus. * Escort guests and associates as required to parking lots. * Make recommendations and assist in decisions regarding staffing levels, and discipline on shift. * Other duties as assigned by Director. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY: * Thorough knowledge of the floor plans and layout of the building(s), function rooms, and working knowledge of the City and surrounding area. * Ability to effectively deal with internal and external guests, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information. * Ability to read, listen and communicate effectively in English both verbally and in writing in order to prepare official memorandum and correspondence as well as provide clear and meaningful instructions, guidance and counseling to all associates. * Ability to stand, walk and/or sit and continuously perform essential job functions for duration of shift. * Hearing and visual ability to observe and detect signs of emergency situations. * Perform tasks requiring bending, stooping, kneeling, and walking significant distances between and within buildings on the property. * Ability to follow written and or verbal instructions. * Ability to grasp, lift and/or carry or otherwise move goods weighing up to 50 lbs. sufficient m manual dexterity in hands. * Ability to climb stairs and ladders at a rapid pace * Ability to perform duties within extreme temperature ranges. PHYSICAL REQUIREMENTS: Frequency Key: Never - 0 hours; Rare - up to 1 hour; Occasional - 1-3 hours; Frequent - 3-6 Hours; Constant - 6-8 hours Physical Activity Frequency Sitting Frequent Walking Constant Climbing stairs Frequent Standing Constant Crouching/Bending/Stooping Frequent Reaching Frequent Grasping Constant Pushing/Pulling Frequent Near Vision Constant Far Vision Constant Hearing Constant Talking Constant Smell Rare Taste Never Lifting/carrying (#50 lbs) Frequent Travel Rare OTHER DUTIES: Assimilate into Trump National Doral - Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards. SAFETY REQUIREMENTS: OSHA laws require the use of the following Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety: None. QUALIFICATION STANDARDS: EDUCATION High School Diploma. EXPERIENCE Prior law enforcement, security or military experience. LICENSES OR CERTIFICATES None GROOMING All associates must maintain a neat, clean and well-groomed appearance (specific standards available). OTHER Additional language ability preferred. Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee's Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.

Proper review and timely processing of all guest and group billing. ESSENTIAL FUNCTIONS: * Compile, create and reconcile group accounts. * Calculate and post group billing concessions (Comp rooms, Commissions, Rebates, Tax Exempt) * Obtain Catering Management approval prior to sending out Invoices to client. * Filter client responses and disputes while coordinating the revisions of final group bills. * Ensure proper group methods of payment and authorize or collect estimated balance. * Monitor and collect on future groups deposit schedules. * Regularly follow-up on previously sent bills to ensure timely collection of payments. * Answer, research and respond to all direct hotel guest billing inquires via phone and email. * Represent the Accounting Department at weekly resume and occasional pre-convention meetings. * Attend Monthly aging and weekly upcoming groups meetings with Credit Manager. * Prepare for End of Month closing by accruing for monthly commissions and tax exempts while ensuring all current month adjustments are completed. * Assist all other departments with general group and guest accounting requests. * Perform all general tasks as requested by the Credit Manager. OTHER: Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the resort. Regular attendance in conformance with the standards, which may be established by Trump National Doral - Miami from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the industry that we are in, a need will occur for each associate to provide "Lateral Service". Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in the Operation will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained. SUPPORTIVE FUNCTIONS: * Maintain an open line of communication between guests, associates and management. * Assist office in any other administrative duties as needed. * Other duties as assigned. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job with or without reasonable accommodation, using some other combination of skills and abilities. * Ability to read, listen and communicate effectively in English. * Must have knowledge of general accounting procedures, specifically those related to accounts receivable. * Should know about the relevant computer applications. * Must be proficient in contract terminology. * Must be organized and pay attention to detail and accuracy. * Should use their discretion, maintain guest confidentiality and be honest. * Must have good communication and problem-solving skills. SAFETY REQUIREMENTS: Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The resort will provide the required PPE. Associates will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your leader. PHYSICAL REQUIREMENTS: Frequency Key: Never - 0 hours; Rare - up to 1 hour; Occasional - 1-3 hours; Frequent - 3-6 Hours; Constant - 6-8 hours Physical Activity Frequency Sitting Constant Walking Frequent Climbing stairs Rare Standing Frequent Crouching/Bending/Stooping Occasional Reaching Frequent Grasping Frequent Pushing/Pulling Rare Near Vision Constant Far Vision Constant Hearing Constant Talking Constant Lifting/carrying (#50 lbs) Occasional Travel Rare OTHER DUTIES: Assimilate into Trump National Doral - Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards. QUALIFICATION STANDARDS: EDUCATION High school diploma or equivalent. EXPERIENCE: Minimum of 2 years Finance experience for major Hotel Company. At least one year accounts receivable experience preferred. LICENSES OR CERTIFICATES: None required GROOMING: All associates must maintain a neat, clean and well groomed appearance and must adhere to the Doral Golf Resort and Spa Grooming standards provided. OTHER: Additional language ability preferred. Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee's Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.

* $500 Sign-on Bonus. You will receive $250 upon a successful 90 day completion and $250 upon 180 day completion of employment. Assists in maintaining all aspects of our Recreation facility. Provides courteous and efficient guest service from point of arrival through departure. Orients guests through the facility, greets guests and provides personal guest service. EXAMPLES OF DUTIES: ESSENTIAL FUNCTIONS: * Provides courteous and efficient guest service from point of arrival through departure. * Orients guests through the recreation facility, greets guests and provides personal guest service. * Keeps all areas clean and stocked with all amenities. OTHER: Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the resort. Regular attendance in conformance with the standards, which may be established by Trump National Doral - Miami from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the industry that we are in, a need will occur for each associate to provide "Lateral Service". Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in the Operation will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the manager is to be notified and the level of support that is being requested will be obtained. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. * Maintain the quality of service and overall appearance of area. * Ensure proper cleanliness of area. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. * Excellent communication skills (English). * Ability to think and respond quickly to issues or guest needs. * Ability to handle multiple tasks. * Highly motivated. * Detail Oriented. * Good interpersonal, organizational and professional skills. * Must be flexible and adapt easily. * Energetic, enthusiastic and motivational. PHYSICAL REQUIREMENTS: Frequency Key: Rare, Occasional, Frequent, Constant for lifting enter estimated lbs at 10, 25, 50, and 50+. Physical Activity Frequency Sitting Occasional Walking, climbing stairs Frequent Crouching/Bending/Stooping Frequent Reaching Frequent Pushing/Pulling Frequent Near Vision Frequent Far Vision Frequent Hearing Frequent Talking Frequent Lifting/Carrying(15 lbs) Frequent Travel Rare OTHER DUTIES: Assimilate into Trump National Doral - Miami Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards. SAFETY REQUIREMENTS Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The hotel will provide the required PPE. Associates will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager. QUALIFICATION STANDARDS: EDUCATION Previous hospitality experience preferred. EXPERIENCE Experience in a resort, private club or wellness related field. LICENSES OR CERTIFICATES CPR Certified Preferred. GROOMING/UNIFORMS All associates must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process. OTHER Second Language Preferred. Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee's Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.

Assist direction of operations of key guest and associate contact departments and supporting leadership roles and associates. Directly oversee all areas of Front Office operations to include Front Desk, Rooms Control, Bell Persons, Resort Shuttle and Packaging Planning in partnership with supporting efforts of Guest Services, Gate Greeters and Valet to enhance operational efficiency and increase guest satisfaction. EXAMPLES OF DUTIES: ESSENTIAL FUNCTIONS: * Direct the activities of key guest contact departments by giving guidance, leadership and instruction to Front Office Managers and Supervisors. * Assist in maintaining labor and expense efficiencies in accordance to budget and forecast for Front Office. * Previous senior leadership in Front Office operations for a Four or Five Diamond resort. * Participates in approval of all new hire associates for Front Office, Package Planning, Bell Operations, Resort Shuttle and Rooms Control. * Monitors all rooms' related systems that directly impact the guest, to ensure proper procedures are developed, in place and followed which allow for an outstanding guest experience. * Communicates with guests and associates both verbally and in writing to answer questions and resolve issues. * Facilitates the coordination show rooms, sales site visits and special requests, reservations, etc. to ensure understanding by resort operations of procedures that may impact potential guests. OTHER: Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the resort. Regular attendance in conformance with the standards, which may be established by Trump National Doral is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the industry that we are in, a need will occur for each associate to provide "Lateral Service". Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in the Operation will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. * Ensure guest reservation policies, standards and procedures are met. * Ensure the efficient handle of group operations are executed by Front Office operations. * Ensure the effective resolution of any complaints/challenges. * Ensure any issues are immediately resolved. * Ensure guest check-in/check-out procedures are efficiently followed and any issues immediately resolved. Ensure department's strategic plan for large group arrivals or resort turn of rooms to ensure an exceptional guest experience and operational execution. * Manage and plan relocation efforts when necessary with Rooms Division Manager and/or Director of Rooms. * Manage incremental revenue Up Sell Program and Special resort initiatives such as St. Jude and Trump Card Enrollments. * Develop and maintain relations with comp set hotels and resorts to enhance networking and partnerships for future needs and comparison efforts. * Ensure first class verbiage and etiquette for Front Office associates and maintain consistent knowledge of resort information for F&B outlets, Golf, Events and individual group information. * Ensure operations partners including Valet Parking & Transportation are alignment with Trump standards of high quality guest and associate experience expectations to ensure Trump Arrival and Departure standards are met. * Possess strong critical thinking to best direct Front Office leaders on efficiency, quality and consistency. * Participates in Manager-On-Duty program and constant monitoring throughout resort and troubleshooting issues. * Meets with guests to resolve service breakdowns to their satisfaction and aid in meeting special guest requests. * Ensures processes for guest issues and resolution are developed and maintained creating an increase in overall guest satisfaction and operational effectiveness for associates. * Ensure HotSos policies and procedures are maintained to address and record guest issues and maintain accurate updates for guest profiles and other operational departments use in the resort. * Ensure standards for Arrival and Departure, Bell functions and Shuttle are maintaining expected timing for Four Diamond Standards. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. * Knowledge of computer systems for registration, reservations, communications and back-up systems. * Proficient in computer applications including Word and Excel. * Able to create Standard Operating Procedures, Job Descriptions and Flow Chart Mapping. * Able to effectively participate in forecasts, budgets and standard operating procedures. * Ability to multi task and provide critical thinking. * Mathematical comprehension to understand and interpret numbers as they apply to operations. * Ability to read, write, speak and understand the English language to communicate with guests and associates. Bilingual leader to provide clear communication between guests and associates. * Ability to develop subordinates to enhance advancement in the resort and corporation. * Ability to effectively deal with internal and external guests, which requires tact, patience, and diplomacy. SAFETY REQUIREMENTS: Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The resort will provide the required PPE. Associates will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your leader. PHYSICAL REQUIREMENTS: Frequency Key: Never - 0 hours; Rare - up to 1 hour; Occasional - 1-3 hours; Frequent - 3-6 Hours; Constant - 6-8 hours Physical Activity Frequency Sitting Frequent Walking Frequent Climbing stairs Frequent Crouching/Bending/Stooping Occasional Pushing/Pulling Occasional Reaching Constant Grasping Frequent Talking Constant Hearing Constant Lifting/Carrying Occasionally up to 25 lbs. Near Vision Constant Far Vision Constant Smell Frequent Travel Occasional OTHER DUTIES: Assimilate into Trump National Doral Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards. QUALIFICATION STANDARDS: EDUCATION High School graduate or equivalent required. College degree preferred. EXPERIENCE Three to five years of experience as Director of Front Office Operations, Guest Services, and/or Housekeeping. Previous experience in the effective management of associates and leaders. Experience in "Big Box" properties of 500 keys or more preferred. LICENSES OR CERTIFICATES CPR Certification and/or First Aid Training preferred. Ability to obtain appropriate government required licenses or certificates. GROOMING/UNIFORMS All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process. Trump National Doral participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee's Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.

As a First Assistant Golf Professional, you will strive to ensure each golfer has a flawless golf experience, from arrival to departure. All guests should be provided a warm welcome upon first contact and our luxury service standards should continue throughout their stay. The First Assistant Golf Professional works alongside all other resort team members to ensure the golf operation runs smooth while consistently seeking to improve the overall guest and member golf experience. EXAMPLES OF DUTIES: ESSENTIAL FUNCTIONS: * Interviews, hires, trains, directs and supervises staff for the purpose of delivering 5 star customer service as well as a high quality golf experience. * Oversees the scheduling to ensure proper coverage is maintained based on the volume of play and groups. Establishes customer service standards, opening & closing checklists and ensures that the proper LSOP's are followed for each area. Establishes opening and closing checklists, LSOP's and provides daily/weekly audits. o Concessions Team (supervisors, stock room staff and beverage cart attendants) o Tournament Coordinators o Rangers/Starters/Concierge (supervisor + staff) o Driving range operation (supervisor + staff) Oversees the practice facility operation. Establishes effective driving range rotation on the grass to maximize the usage. o Caddie Program (caddie master & caddies). Provides direction, standards, rules, regulations and training to the caddies program. Ensures total golf operation can effectively communicate the price structure for caddies and the role of what each caddie service provides. * Manages and maintains Golf Cart Fleet and Cart Barn and is directly responsible to oversee the relationship with the golf car maintenance company. Is responsible for the inventory control of the rental fleet and maintains to a par level. * Display a professional appearance and attitude, and remain courteous to guests at all times. * Perform efficiently and effectively the opening and closing golf operation procedures daily to ensure a well maintained and tight operation. * Provide a warm welcome to all golf members and guests and immediately inquire as to how we can offer assistance or support. * Act as a leader on the golf professional teams an act as a liaison between the different departments. * Work with management to identify areas of service opportunities and develop plans to execute. * Ensure you and your team can provide directions to the first tee, driving range, putting greens, RSGPC, Spa, restrooms, membership clubhouse, restaurants, meeting rooms. * Speak with others using clear and professional language. * Develop and maintain positive working relationships with all others in the retail and golf operations. * Maintain cleanliness of the outside operation to perimeter golf shop patio area and Blue Monster Shop, cart staging area, putting green, first tees of courses, cart barn, bag room, etc. * Professionally wear assigned uniform. * Perform any number of reasonable requests by management which the associate is capable of performing to enhance the golf operation and retail experience. OTHER: Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. Regular attendance in conformance with the standards, which may be established by Trump National Doral Miami from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the industry, that we are in a need will occur for each associate to provide "Lateral Service". Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in the Operation will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. * Potential areas of support may include GBS, starter/ranger, concierge, driving range, concessions. SAFETY REQUIREMENTS: Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The hotel will provide the required PPE. Associates will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager. PHYSICAL REQUIREMENTS: Frequency Key: Never - 0 hours; Rare - up to 1 hour; Occasional - 1-3 hours; Frequent - 3-6 Hours; Constant - 6-8 hours PHYSICAL REQUIREMENTS: Frequency Key: Rare - up to 1 hour, Occasional - 1-3 hours, Frequent - 3-6 hours, Constant - 6-8 hours Physical Activity Frequency Sitting Occasional Walking Frequent Climbing Rare Crouching/Bending/Stooping Frequent Reaching Frequent Pushing/Pulling Occasional Near Vision Constant Far Vision Constant Hearing Constant Talking Constant Lifting/Carrying (up to 50 lbs) Frequent Frequent OTHER DUTIES: Assimilate into Trump National Doral Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards. QUALIFICATION STANDARDS: Class A PGA Professional EDUCATION High School diploma or equivalent. EXPERIENCE 2-3 years in golf operations GROOMING/UNIFORMS All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process. NOTICE: The hospitality business functions seven days a week, twenty-four hours a day. In addition, this is a hospitality business and a hospitable service atmosphere must be projected at all times. Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee's Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.

$500 Sign-on Bonus. You will receive $250 upon a successful 90 day completion and $250 upon 180 day completion of employment. Maintains the guest rooms, public space and back of the house areas in good repair by performing various tasks related to a variety of trades including but not limited to carpentry, plumbing, electrical, air conditioning, painting, wall covering and masonry to ensure an attractive and well-maintained resort. EXAMPLE OF DUTIES: ESSENTIAL FUNCTIONS: * Inspect guestrooms, public space and back of the house for areas to repair, touch up or replace. * Repairs, or replace items such as light bulbs, lamps, switches, outlets, faucets, toilets, hardware, filters, paint, furniture, wall coverings, caulking, grouting or other miscellaneous items. * Assists other department associates in the systematic application of the preventive maintenance program. * Makes records of repairs made, or areas needing further attention. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. * Maintains inventory of supplies needed to perform job function. * Reports major repairs and items that cannot be repaired to the dispatcher for further action and if necessary, place a room out of order. * Due to the nature of the business the individual may be required to do other duties and special projects as assigned by the supervisor, such as water proofing, shop clean up and labeling of hazardous materials. * PHYSICAL REQUIREMENTS: Frequency Key: Never - 0 hours; Rare - up to 1 hour; Occasional - 1-3 hours; Frequent - 3-6 Hours; Constant - 6-8 hours Physical Activity Frequency Sitting Occasional Walking Constant Climbing stairs Frequent Crouching/Bending/Stooping Frequent Reaching Frequent Grasping Frequent Pushing/Pulling Frequent Near Vision Constant Far Vision Constant Hearing Constant Talking Frequent Smell Frequent Lifting/Carrying (#50+ lbs.) Occasional Travel Never OTHER DUTIES: Assimilate into Trump National Doral Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards. Regular attendance in conformance with the standards, which may be established by Trump National Doral Miami from time to time, is essential to the successful performance of this position. SAFETY REQUIREMENTS: Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The resort will provide the required PPE. Associates will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Leader. ORGANIZATIONAL RELATIONSHIPS: Positions directly reporting to this position (titles): None SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. * Knowledge of all maintenance trades, including basic electrical, plumbing, mechanical and carpentry. * Basic mechanical aptitude for operation and repair of resort equipment. * Working knowledge of basic hand and power tools. * Ability to read, listen and communicate effectively in English. * Mathematical skills in order to communicate with co-workers fully comprehend job assignments and perform accurate simple arithmetic functions. QUALIFICATION STANDARDS: EDUCATION: High School graduate or equivalent preferred. EXPERIENCE: Basic experience in maintenance trades, including electrical, plumbing, mechanical and carpentry. LICENSES OR CERTIFICATES: Ability to obtain any government required license or certificate. CPR certification and/or First Aid training preferred. GROOMING/UNIFORMS: All associates must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process. Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee's Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company. Full Time - AM & PM Shift

* $500 Sign-on Bonus. You will receive $250 upon a successful 90 day completion and $250 upon 180 day completion of employment. To manually set up, break down, clean and service all meeting rooms in accordance with Trump National Doral - Miami 's Service Standards. EXAMPLES OF DUTIES: * Move chairs stacked 10 high. * Roll tables that are 72" in diameter. * Push staging and place according to direction from supervisor. * Push dance floor carts and place according to direction from supervisor. * Vacuum floors. * General cleaning. ESSENTIAL FUNCTIONS: * Communicate with supervisor throughout shift to be aware of the work. * Set up all meeting rooms to the specifications of the guest. This includes considerable physical activity in transporting heavy materials such as staging, tables, chairs, dance-floors, etc., from storage area to meeting rooms. * Supply and replenish meeting rooms with clean glasses and fresh water. * Break down all meeting rooms where meetings have concluded and return to storage closet so the room will be available to be reset for the next function. * Maintain established cleaning schedule of meeting rooms and ballrooms so the rooms stay presentable at all times. Other: Regular attendance in conformance with the standards, which may be established by Trump National Doral - Miami from time to time is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the resort. Due to the industry that we are in a need will occur for each associate to provide, "Excellent Service". Our goal is to ensure that we are maximizing customer satisfaction and as result there will be times when our associates in Operations will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a Combination of the following supportive functions, with the percentage of time performing each Function to be solely determined by the supervisor based upon the particular requirements of the Resort. * Perform and general cleaning tasks using standard resort cleaning products as assigned by the Supervisor to adhere to health standards. * Perform other duties as requested, such as cleaning up unexpected spills, or special guest requests. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. * Knowledge of various types of equipment and set up styles used in the meeting rooms. For example: different table types (round, schoolroom, etc.). * Ability to lift and move multiple tables and chairs and podiums weighing up to 80 lbs. through a crowded room. This position requires considerable physical activity on a continuous basis throughout the shift for room set up and break down. * Ability to grasp, lift and/or carry, or otherwise move or push goods on a hand cart/truck weighing a maximum of 500 Lbs and up. PHYSICAL REQUIREMENTS: Frequency Key: Never - 0 hours; Rare - up to 1 hour; Occasional - 1-3 hours; Frequent - 3-6 Hours; Constant - 6-8 hours Physical Activity Frequency Sitting Rare Walking Constant Climbing stairs Constant Crouching/Bending/Stooping Constant Reaching Constant Grasping Constant Pushing/Pulling Constant Near Vision Constant Far Vision Constant Hearing Constant Talking Constant Smell Rare Taste Rare Lifting/Carrying(# lbs) - up to 50 lbs. Constant Travel Rare OTHER DUTIES: Assimilate into Trump National Doral - Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards. SAFETY REQUIREMENTS: OSHA laws require the use of the following Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety: Associates will be trained in the proper use and care of assigned PPE. The resort provides the required PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Leader. QUALIFICATION STANDARDS: Education: Any combination of education and experience equivalent to grade school or any other combination of education training or experience that provides the required knowledge, skills and abilities. Experience: No prior experience required. Prior hospitality experience preferred. Licenses or certificates: CPR Certification and/or First Aid training preferred. Grooming: All Associates must maintain a neat, clean and well groomed appearance (specific standards available). Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee's Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.

Maintains the guest rooms, public space and back of the house areas in good repair by performing various tasks related to a variety of trades including but not limited to carpentry, plumbing, electrical, air conditioning, painting, wall covering and masonry to ensure an attractive and well-maintained hotel. EXAMPLE OF DUTIES: ESSENTIAL FUNCTIONS: * Inspect guestrooms, public space and back of the house for areas to repair, touch up or replace. * Repairs, or replace items such as light bulbs, lamps, switches, outlets, faucets, toilets, hardware, filters, paint, furniture, wall coverings, caulking, grouting or other miscellaneous items. * Assists other department associates in the systematic application of the preventive maintenance program. * Makes records of repairs made, or areas needing further attention. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. * Maintains inventory of supplies needed to perform job function. * Reports major repairs and items that cannot be repaired to the dispatcher for further action and if necessary, place a room out of order. * Due to the nature of the business the individual may be required to do other duties and special projects as assigned by the supervisor, such as water proofing, shop clean up and labeling of hazardous materials. PHYSICAL REQUIREMENTS: Frequency Key: Never - 0 hours; Rare - up to 1 hour; Occasional - 1-3 hours; Frequent - 3-6 Hours; Constant - 6-8 hours Physical Activity Frequency Sitting Occasional Walking Constant Climbing stairs Frequent Crouching/Bending/Stooping Frequent Reaching Frequent Grasping Frequent Pushing/Pulling Frequent Near Vision Constant Far Vision Constant Hearing Constant Talking Frequent Smell Frequent Lifting/Carrying (#50+ lbs.) Occasional Travel Never OTHER DUTIES: Assimilate into Trump National Doral Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards. Regular attendance in conformance with the standards, which may be established by Trump National Doral Miami from time to time, is essential to the successful performance of this position. SAFETY REQUIREMENTS: Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The hotel will provide the required PPE. Associates will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Leader. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. * Knowledge of all maintenance trades, including basic electrical, plumbing, mechanical and carpentry. * Basic mechanical aptitude for operation and repair of hotel equipment. * Working knowledge of basic hand and power tools. * Ability to read, listen and communicate effectively in English. * Mathematical skills in order to communicate with associates fully comprehend job assignments and perform accurate simple arithmetic functions. QUALIFICATION STANDARDS: EDUCATION: High School graduate or equivalent preferred. EXPERIENCE: Basic experience in maintenance trades, including electrical, plumbing, mechanical and carpentry. LICENSES OR CERTIFICATES: Ability to obtain any government required license or certificate. CPR certification and/or First Aid training preferred. GROOMING/UNIFORMS: All associates must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process. Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee's Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.

Shuttle driver transports our guests, members, and visitors inside the resort. They perform it with the highest level of service to ensure guest satisfaction. ESSENTIAL FUNCTIONS: * Maintain complete knowledge of and comply with all departmental policies/service procedures/standards. * Maintain complete knowledge of the hotel. Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately. * Follows all of Trump Hotel Collection Service basics. * Must be able to sit down for the entire shift. * Must be able to lift up to 40 lbs. * Anticipate guests' needs, respond promptly and acknowledge all guests * Maintain positive guest relations at all times. * Resolve guest complaints, ensuring guest satisfaction. * Monitor and maintain cleanliness, sanitation and organization of assigned work areas and vehicles. * Attend Shift Lines ups. * Inspect vehicle for damage; document required repairs. * Inspect vehicle for operating condition and rectify any deficiencies (i.e., tire pressure, oil/fuel/water levels). * Inspect vehicle for cleanliness, inside and out; rectify any deficiencies. * Communicate vehicle maintenance needs to Manager on Duty. * Obey all traffic and driving regulations. * Remain on scheduled route at all times. GPS system must be on the entire time. * Ensure the safety of all passengers and their belongings. * Drive the vehicle to transport guests/members to and from designated destinations. * Meet and greet designated passengers for pick up areas. * Communicate any delays, problems and passenger needs with the hotel by radio, using proper codes. * Load/unload passengers' luggage into/out of the vehicle, if necessary. * Maintain conversation with passengers according to their needs. * Follow designated procedures for vehicle breakdowns and accidents. * Ensure security of vehicle keys. * Park vehicle in designated location when not in use. * Charge the Golf Carts properly and ensure that the shuttle bus has gas the entire time. * Immediately report to Loss Prevention and Manager on Duty for any accidents. OTHER: Due to the nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the resort. Regular attendance in conformance with the standards, which may be established by Trump National Doral is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the industry that we are in, a need will occur for each associate to provide "Lateral Service". Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in the Operation will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained. SAFETY REQUIREMENTS: Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The resort will provide the required PPE. Associates will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your leader. PHYSICAL REQUIREMENTS: Frequency Key: Never - 0 hours; Rare - up to 1 hour; Occasional - 1-3 hours; Frequent - 3-6 Hours; Constant - 6-8 hours Physical Activity Frequency Sitting Constant Walking Occasional Climbing stairs Occasional Crouching/Bending/Stooping Occasional Pushing/Pulling Occasional Reaching Occasional Grasping Occasional Talking Constant Hearing Constant Lifting/Carrying Occasionally up to 50 lbs. Near Vision Constant Far Vision Constant Smell Frequent OTHER DUTIES: Assimilate into Trump National Doral Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards. QUALIFICATION STANDARDS: EDUCATION High School graduate or equivalent required. EXPERIENCE Must have experience in luxury customer service. GROOMING/UNIFORMS All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process. Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee's Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company. Full Time - AM & PM Shift

* $500 Sign-on Bonus. You will receive $250 upon a successful 90 day completion and $250 upon 180 day completion of employment. Responsibilities include supervising, training and inspecting the performance of assigned Room Attendants, Turndown Attendants, and Housemen, ensuring that all procedures are completed to the Trump National Doral Miami standards. EXAMPLES OF DUTIES: ESSENTIAL FUNCTIONS: * Ensure customer satisfaction from arrival to departure in accordance to standards and procedures manual. * Promote and recognize opportunities to provide guest service above and beyond all expectation * Monitor correct handling of all guest requests * Ensure that cleanliness and service standards are maintained in all areas of responsibility. * Work closely with the engineering department by reporting all work orders as soon as possible * Monitor and maintain a safe environment for all employees * Provide daily updates to the Director of Housekeeping on progress and status of each area of responsibility * Complete all required forms (room status, discrepancy, late check outs, employee competencies and reviews, lateness and absenteeism daily * Maintain correct inventories of all OS&E items * Complete all special projects in a timely manner * Be an active team player with a hands-on approach when manpower is in shortage * Ensure all equipment and cleaning supplies are used correctly and in accordance with safety and security standards to guarantee employee safety * Inspect all late check outs, VIP turndown and random turn downs nightly on PM shift * Assist Director of Housekeeping in all employee motivational and training programs * Train employees in maintaining clean, organized and properly stocked work areas and equipment * Train employees to be perfectly groomed at all times * Train and monitor room attendants daily to ensure that standards of service and cleanliness are understood and followed * Communicate accurate information actively and in a timely manner to all colleagues * Give feedback to employees in a positive and encouraging manner in order to maintain an overall high performance. * Recognize and report all missing, damaged or sub-standard fixtures and equipment * Inspect all assigned guestrooms, both occupied and vacant. Ensure all general cleaning, preparation for VIP's early arrivals and special cleaning requests are done on time and according to standard * Ensure all items are in place in guestrooms * Monitor and maintain perfect cleanliness in all public areas responsible * Monitor and maintain all back of the house areas * Use correct cleaning chemicals for designated surfaces according to OSHA regulations. * Assign all rooms needed to be serviced to the room attendant under direct supervision; assign the hallways, and stairwells, to the house person under direct supervision; and monitor special projects when applicable. * Inspect linen and linen closets, ice machines, hallways, elevators, and stairwells on a daily basis and ensure linen closets are locked and secure while not in use. * Assist the housekeeping manager in holding Daily Meetings (Trump Talk) for staff. * Assist with administering disciplinary action, as needed, either verbal or written warning. * Reinforce training of all newly hired employees according to company policy and procedures. * Report and document (written and photos) of damages to guest rooms, corridors, or equipment to housekeeping dispatcher. * Respond to guest comments, requests, and complaints and keep management apprised of outcome. * Inspect rooms, completed report turned in to housekeeping dispatcher and /or load into automated property management systems. Verify status reports; and check DND rooms. * Monitor lost and found program. * Participate in monthly inventory and ordering monthly supplies. * Approve and perform room's inspection before it returns to inventory. * Responsible for performing daily room attendant inspections, and housemen. * Ensure cleanliness standards throughout the hotel are in line with Trump National Doral Miami standards. OTHER: Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. Regular attendance in conformance with the standards, which may be established by Trump National Doral Miami from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the industry that we are in, a need will occur for each associate to provide "Lateral Service". Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in the Operation will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. * Provide customer service to guests (internally/externally), including information about hotel services, activities, and local attractions. * Promote associate loyalty and empowerment. * Communicate and coordinate with housekeeping dispatchers the repair and maintenance engineering programs as related to guestrooms and public areas. * Monthly linen inventory SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. * Ability to communicate orally and verbally in English with staff and outside entities. Certain positions will require the ability to read and write in English as well. * Read, write and speak English fluently. Knowledge of other languages, especially Spanish is a plus. * Knowledge of inventories, scheduling and productivity. * High school math level required. * Ability to communicate effectively with the public and other associates verbally and in written form. * Ability to understand commands, questions, and instructions from managers and co-workers. * Ability to inspect up to 96 rooms per day. * Ability to clean rooms, when needed. * Physically able to move and / or operate large objects, such as: maid's carts, suite furniture, large carts of linen, vacuum cleaners and boxes of inventory. * Ability to follow and enforce all hotel standards, including safety procedures/standards and able to recognize and act in emergency situations. * Ability to navigate through various computer applications. * Ability to communicate using a telephone, radio, and iPod device. PHYSICAL REQUIREMENTS: Frequency Key: Never - 0 hours; Rare - up to 1 hour; Occasional - 1-3 hours; Frequent - 3-6 Hours; Constant - 6-8 hours Physical Activity Frequency Sitting Occasional Standing / Walking Frequent Climbing stairs Frequent Crouching/Bending/Stooping Occasional Reaching Occasional Grasping Frequent Pushing/Pulling up to 80+ Occasional Near Vision Constant Far Vision Constant Hearing Constant Talking Frequent Smell Frequent Lifting/Carrying(# lbs) -Up to 50 lbs Occasional Travel Rare OTHER DUTIES: Assimilate into Trump National Doral Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards. SAFETY REQUIREMENTS: OSHA laws require the use of the following Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety: * Latex and / or rubber gloves * Closed toe and heel shoes * Safety glasses Associates will be trained in the proper use and care of assigned PPE. The hotel provides the required PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager. QUALIFICATION STANDARDS: EDUCATION High School graduate or equivalent preferred EXPERIENCE 1-2 years as Housekeeping Supervisor with experience in hotel preferred. 4 or more years of hotel housekeeping experience. LICENSES OR CERTIFICATES Special licenses or certificates are not required but considered a plus. GROOMING All associates must maintain a neat, clean and well-groomed appearance as specified in hotel (specific) standards. Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee's Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company. Full Time Position

Accepts all purchased products into the resort, verifying accuracy of deliver to purchase orders. Maintains storeroom in accordance to standards and rotates stock accordingly. Issues and delivers items to departments in accordance with the requisition policies and procedures. Conducts inventories. EXAMPLE OF DUTIES: * Assist the Storeroom Manager/Supervisor in the daily operation of the storeroom. Receives and places products in their assigned storeroom location in an organized manner. Checks items received against purchase orders to verify accuracy of the order. Rotates perishable stock so that all food items are fresh. * Issues and delivers products from the Storeroom to Departments. Check each item on the requisitions which may involve weighing, counting, verifying each item and checking them against specifications to verify accuracy and approvals for the order. * Conducts inventories as directed. Ensure all food, beverage and general merchandise items are listed on inventory lists. OTHER: Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the resort. Regular attendance in conformance with the standards, which may be established by Trump National Doral - Miami from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the industry that we are in, a need will occur for each associate to provide "Lateral Service". Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in the Operation will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. * Participate in hotel/department meetings. * Perform any general cleaning tasks using standard hotel cleaning products to adhere to health standards. * Perform other duties as requested by manager or special guest requests. PHYSICAL REQUIREMENTS: Frequency Key: Never - 0 hours; Rare - up to 1 hour; Occasional - 1-3 hours; Frequent - 3-6 Hours; Constant - 6-8 hours Physical Activity Frequency Physical Activity Frequency Sitting Occasional Walking Constant Climbing stairs Occasional Crouching/Bending/Stooping Frequent Reaching Frequent Grasping Frequent Pushing/Pulling Frequent Near Vision Frequent Far Vision Rare Hearing Frequent Talking Frequent Smell Frequent Lifting/Carrying Frequent up to 50 pounds Travel Rare OTHER DUTIES: Assimilate into Trump National Doral - Miami standards through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards. SAFETY REQUIREMENTS Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The hotel will provide the required PPE. Associates will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager. QUALIFICATION STANDARDS: Education: High school diploma or equivalent preferred. Experience: Some work experience in related field preferred. Grooming: All associates must maintain a neat, clean and well groomed appearance (specific standards available). Other: Additional language ability preferred.

Principle Responsibilities: Supervises and services all aspects of the Business Center on the conference Level according to Group Resume, Banquet Event Orders and Individual Guests requests. Essential Functions: * Manages, executes and promotes all available Business Center Services for all guests up to and including the use of Computer Systems (Word, Excel, Power Point, Publisher and Resort systems) in relation to Sales and Conference Services. * Receives and follows through group information and details Via Resumes, Banquet Event Orders and account service Leaders and Directors of Conference Services, Catering and Sales. * Directly services and manages Conference Level; in addition to service leaders and guests. This is to be done in a pro-active manner and also upon clients' requests. * Participates in external and internal meetings as determined by the Director of Conference Services. Other Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the resort. Regular attendance in conformance with Resort standards; which may be established by Trump National Doral - Miami from time to time; these are essential to the success and Performance of this position. Due to the nature of the industry, associates may be required to work varying schedules to reflect the business needs of the Resort. Due to the industry that we are in, a need will occur for each associate to provide "Lateral Service". Our goal is to ensure that we are maximizing customer satisfaction and as result there will be times when our associates in operations will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following other duties, with the percentage of time performing each function to be solely determined by management based upon the particular requirements of the company. * Oversees and assists in the physical movement of resort or customer equipment or furnishings as necessary to complete a tight turn-around of public function space. * Assists customers with the set-up of their event, as needed. * Performs other duties and responsibilities as assigned or required. PHYSICAL REQUIREMENTS: (Frequency Key: Never - 0 hours; Rare - up to 1 hour; Occasional - 1-3 hours; Frequent - 3-6 Hours; Constant - 6-8 hours) Physical Activity Frequency Sitting Frequent Walking Frequent Climbing stairs Frequent/ Occasional Standing Frequent Crouching/Bending/Stooping Frequent Reaching Frequent Grasping Constant Pushing/Pulling Frequent Near Vision Constant Far Vision Constant Hearing Constant Talking Constant Smell Rare Taste Rare Lifting/Carrying (# lbs.) Rare/ Occasional Travel Rare OTHER DUTIES: Assimilate into Trump National Doral - Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards. SAFETY REQUIREMENTS OSHA laws require the use of the following Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety: * Back safety belt, protective gloves and eye protection may be required on rare occasions. Associates will be trained in the proper use and care of assigned PPE. The resort provides the required PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Leader. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY * Ability to read, listen and communicate effectively in English. * Ability to indirectly supervise Banquet Associates. * Ability to handle multiple customer and operational demands with a high degree of professionalism, operating often with time sensitive deadlines. * Ability to operate independently and with a high degree of autonomy requiring excellent time management skills and self-motivation. * Resort product and industry knowledge, i.e., staffing, operations, safety, security, structural (Sleeping Rooms and Meeting Rooms), terminology, fire, police and health codes, resort policies, city ordinances. * Quantitative processing of data via Business Center office machine equipment, mathematical computations and analytical skills necessary to accurately determine and communicate financial, and space utilization calculations. * Proficiency in the use and operation of computer systems with the ability to navigate efficiently through Word, Power Point, Excel, Outlook, Delphi, Market Vision, or Internet and Intranet and Optimum Settings (or in house CAD program). * Possess a good conceptual understanding of electronic devices and the ability to operate such items as copy machines, slide projectors, microphones, computers, portable radios, pagers, etc. * Interpersonal skills to provide overall guest satisfaction. * Ability to work under pressure and deal with stressful situations during busy periods. QUALIFICATION STANDARDS EDUCATION High school degree or equivalent. Bachelor degree preferred. EXPERIENCE Requires a minimum of one year experience at supervisory level in guest contact areas of the hospitality industry. Resort experience preferred. Previous experience in event planning preferred. LICENSES OR CERTIFICATES None required. Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee's Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.

Responsible for servicing all banquet functions, including but not limited to set up, banquet service, staff supervision and teardown. * Supervise, coordinate and train all associates in the Banquet Department on best practices * Lead the team by example and ensure all associates have the knowledge to do their job accurately and efficiently * Coach and counsel associates as needed * Create and monitor changes to the associate's work schedule * Support the Captains in finding creative solutions to any issues that may arise to ensure our guest's receive the highest level of service * Effectively handle and communicate changes in a calm, positive demeanor ESSENTIAL FUNCTIONS * Hire, schedule, and train all banquet staff to include conducting roll call and monthly meetings, and illustrating the proper techniques and etiquette for American, French, buffet and parade styles of service. Monitor staff performance. Define performance requirements and develop action plans for achievement of goals. * Supervise the setup of function rooms to include placement of linens, silver, china and glassware according to event order specifications. Visually inspect functions rooms and equipment prior to functions for cleanliness, proper inventory and set up. * Verbally communicate, in a calm, positive demeanor, during the course of the function with the kitchen, service, beverage, conference services, engineering staffs, and with the guest to ensure timely execution of events, quality service, adherence to all applicable federal, state, local safety and health regulations and corporate standards. * Supervise clean-up of function room and proper breakdown and storage of equipment. * Enter billing information into the MICROS system in order to generate a final guest check. Process payroll for each event which includes calculating number of hours worked and gratuity distribution. * Check staff attendance according to schedules, adjust and reassign server stations as necessary in order to provide quality service during functions. Other Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the resort. Regular attendance in conformance with the standards, which may be established by Trump National Doral - Miami from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the industry that we are in a need will occur for each associate to provide "Lateral Service". Our goal is to ensure that we are maximizing customer satisfaction and as result there will be times when our teammates in Operations will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the Leader is to be notified and the level of support that is being requested will be obtained. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. * Attend meetings such as BEO meetings, staff meetings, Pre-con meetings, F&B meetings. * Order supplies and linens for function from Purchasing and Housekeeping departments. * Separates, posts and distributes event order sheets. * Assist servers and captains with the execution of events according to the event order and Trump National Doral - Miami quality standards. PHYSICAL REQUIREMENTS: Frequency Key: Never - 0 hours; Rare - up to 1 hour; Occasional - 1-3 hours; Frequent - 3-6 Hours; Constant - 6-8 hours Physical Activity Frequency Sitting Occasional Walking Frequent Climbing stairs Frequent Crouching/Bending/Stooping Occasional Reaching Occasional Grasping Occasional Pushing/Pulling Rare Near Vision Frequent Far Vision Frequent Hearing Constant Talking Frequent Smell Occasional Lifting/Carrying (# lbs), up to 50+ lbs Rare Travel Rare OTHER DUTIES: Assimilate into Trump National Doral - Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards. SAFETY REQUIREMENTS: OSHA laws require the use of the following Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety: * None Associates will be trained in the proper use and care of assigned PPE. The resort provides the required PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. * Ability to read, listen and communicate effectively in English both verbally and in writing in order to prepare official memorandum and correspondence as well as provide clear and meaningful instructions, guidance and counseling to all associates. * Must have comprehensive knowledge of food and beverage preparations, service standards, guest relations and etiquette. * Knowledge of appropriate table settings and service ware. * Knowledge of all applicable federal, state and local health and safety regulations. * Ability to effectively supervise people. QUALIFICATION STANDARDS: EDUCATION Four year college degree preferred. At least two year college (associate) degree required EXPERIENCE At least ten years in banquet/catering field preferred. Hospitality experience required. At least 5 years experience in direct supervision required. LICENSES OR CERTIFICATES None GROOMING All associates must maintain a neat, clean and well-groomed appearance (specific standards available). Trump National Doral participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee's Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.

Coordinate, plan and supervise the production, plating and presentation of the food at all Banquet events in a cost effective, safe manner to meet/exceed guest expectations and attract future business. Responsible for the daily production of all banquet food. Assists in the creation and recommends menu changes. Recommends and implements procedural/production changes. EXAMPLES OF DUTIES: ESSENTIAL FUNCTIONS: * Supervise activities of assigned staff, communicate goals, and assign/schedule work to ensure proper coverage. Communicate and enforce policies and procedures. * Manage Banquet event orders . * Recommend and initiate disciplinary or other staffing/human resources-related actions in accordance with company rules and policies. Alert management of potentially serious issues. Assist with employee selection, training and development, and performance coaching. * Conducts monthly meetings, trainings and safety checks in the department, and documents accordingly * Develop new menu concepts. Prepare, test, and cost out new menu items. * Oversee methods of preparation, portion sizes, and timeliness of food preparation; control food usage to minimize waste. * Inspect the cleanliness of the line floor and kitchen stations. Maintain and strictly abide by proper storage procedures and state sanitation and health regulations. Notify Engineering of any maintenance and repairs needs. * Review the upcoming days' menus and complete requisitions for food and supplies needed from various storerooms; maintain inventory control procedures. * Ensure that kitchen is prepared for the upcoming days' work. Ensure that all equipment is in proper operational condition and is cleaned on a regular basis. Assist in determining the minimum and maximum stocks of all food, cooking supplies, and equipment. * Assist sales, catering, and banquet staffs with banquets, parties and other special events. * Assist in cooking and food preparation as required. * Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include Sales and Marketing, Catering, Banquets, Maintenance, and Guest Services. * Attends and participates in assigned meetings such as Chefs meetings, BEO meetings, Pre-Con meetings, ETC. PHYSICAL REQUIREMENTS: Frequency Key: Rare, Occasional, Frequent, Constant for lifting enter estimated lbs at 10, 25, 50, and 50+ Physical Activity Frequency Sitting Occasional Walking Frequent Climbing Stairs Occasional Standing Frequent Crouching/Bending/Stooping Occasional Reaching Frequent Grasping Frequent Pushing/Pulling Occasional Near Vision Constant Far Vision Constant Hearing Constant Talking Constant Smell Frequent Taste Frequent Lifting/Carrying(# lbs) Occasional - up to 50 lbs. Travel Rare OTHER DUTIES: Assimilate into The Trump National Doral - Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards. Regular attendance in conformance with the standards, which may be established by Trump National Doral - Miami from time to time, is essential to the successful performance of this position. SAFETY REQUIREMENTS: Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The resort will provide the required PPE. Associates will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Leader. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. * Requires thorough knowledge of the catering and food profession in order to perform non-repetitive analytical work. QUALIFICATION STANDARDS: EDUCATION: High School graduate or equivalent required. At least 2 year college (associate) degree preferred or One to two years of post-high school education preferred. EXPERIENCE: Three years or more of experience in a culinary /Management position LICENSES OR CERTIFICATES: None required GROOMING/UNIFORMS: All associates must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process. OTHER: N/A SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. * Assist with the management of the overall kitchen, as requested Trump National Doral participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee's Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.

* $500 Sign-on Bonus. You will receive $250 upon a successful 90 day completion and $250 upon 180 day completion of employment. Ensure the guest experience is seamless during the arrival and departure process and throughout the stay. Acquaints each guest with room and features. EXAMPLE OF DUTIES: ESSENTIAL FUNCTIONS * Completes VIP registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Makes appropriate selection of rooms based on guest needs. Codes electronic keys. Non-verbally confirm the room number and rate. Ensures guest knows location of room, and arranges for associate to accompany guest to room. Provides welcome packet containing room keys, tokens of our appreciation, gifts, etc. to guest. * Work with Leader to ensure rooms and services are correctly accounted for within guest statement. Properly accounts for complimentary services provided by the resort, for the guest. Assists guest with check out payments or charges. Accepts and records vouchers, credit, traveler's checks, and other forms of payment. Converts foreign currency at current posted rates. * Greets guests immediately with a friendly and sincere welcome. Uses a positive and clear speaking voice, listen to understand requests, responds with appropriate action and provides accurate information such on outlet hours, special VIP programs, events, etc. * Receives special requests from guests, and forwards requests to appropriate associates for decisions and actions. Establish food safety/sanitation standards in compliance with federal and state regulations. * Promptly answers the telephone and web inquiries. Inputs messages into the computer and tells other associates of special guest needs. Retrieves messages and communicates the content to the guest. Retrieves mail, packages and facsimiles or other special items as requested. * Field guest complaints, conducting through research to develop the most effective solutions and negotiate results. Listens and extends assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc. Remains calm and alert especially during emergency situations and heavy resort activity. Plans and implements detailed steps by using experienced judgment and discretion. Other Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the resort. Regular attendance in conformance with the standards, which may be established by Trump National Doral - Miami from time to time, is essential to the successful performance of this position. Due to the industry that we are in a need will occur for each associate to provide "Lateral Service". Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in Operations will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained Assimilate into Trump National Doral - Miami Culture Standards through understanding, supporting and participating in all elements of our Trump Cornerstones. Demonstrate working knowledge of the service standards. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. * Attempts to communicate with guest in guest's native language. * Remains calm and alert, especially during emergency and/or heavy resort activity, and resolve complications such as location changes or credit issues. * Summons associates to escort guests to/from their rooms as appropriate. * Provides safety deposit boxes for guest by escorting them to the vault pulling the box from the vault and carrying it to the guest. * Operates various office machines. PHYSICAL REQUIREMENTS: Frequency Key: Never - 0 hours; Rare - up to 1 hour; Occasional - 1-3 hours; Frequent - 3-6 Hours; Constant - 6-8 hours Physical Activity Frequency Sitting Occasional Walking, standing Constant Crouching/Bending/Stooping Occasional Pushing/Pulling Occasional Stooping Constant Lifting and carrying Occasional up to 20 pounds. Reaching Constant Grasping Constant Talking Constant Hearing Constant Near Vision Constant Far Vision Constant Smell Rare Travel Rare OTHER DUTIES: Assimilate into Trump National Doral - Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the cultural standards. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. * Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. * Ability to effectively deal with internal and external guests, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. * Ability to read, listen and communicate effectively in English, both verbally and in writing. * Ability to access and accurately input information using a moderately complex computer system. QUALIFICATION STANDARDS EDUCATION High school graduate or equivalent required. Four year college degree preferred. EXPERIENCE One to two years of prior guest service experience are preferred. Prior hospitality experience also preferred. Ability to speak multiple languages is desirable. GROOMING All associates must maintain a neat, clean and well-groomed appearance (specific standards available). Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee's Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.

Service guests, retrieve and serve alcoholic, non-alcoholic beverages and light meals to guests, courteously and efficiently according to hotel specifications. Assist in the maintenance of the outlet area and equipment. Provide an elevated experience for our guests in new outlets that will draw interest and their desire to return. We will strive to maintain a luxury level of service that guests of our property will remember and return for. The goal is to create an unforgettable experience that our customer base cannot experience elsewhere. EXAMPLES OF DUTIES: ESSENTIAL FUNCTIONS: * Complete Opening Checklist, provided by management and ensure to inform MOD of any supplies needed for a successful shift. * Maintain complete knowledge of designated glassware and garnishes for each drink, following the binder provided. * Serve the guest in accordance with the service standards, avoiding denying our guests, embracing solutions. * Obtain complete knowledge of all menu items, liquor brands, beers, mixology recipes and non-alcoholic selections available in the assigned outlet. * Aware of wine offerings, both by the glass and the bottle, to maintain an educated and effective rapport with our customer base-reviewing training materials provided. * Anticipate guest needs, respond promptly and acknowledge guests at all times, inform MOD with any situation you are unsure can be maintained by yourself. * Remain active on the floor and stay present for your guest from beginning to end of experience. * Retain complete knowledge of and strictly abide by state liquor laws, particularly those prohibiting service to minors and intoxicated persons, reference TIPS training. * Maintain complete knowledge of table/seat/station numbers, proper table set ups, room capacity, hours of operation, menus, price range and dress code of assigned outlet. * Attain knowledge of correct maintenance and use of equipment; use equipment only as intended, while following maintenance protocol closely. * Inspect cleanliness and condition of assigned station and service areas; rectify any deficiencies. * Adhere to all cash handling and credit policies/procedures. * File all receipts with the front desk, via rolodex provided. * Complete Closing Checklist. OTHER: Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. Regular attendance in conformance with the standards, which may be established by Trump National Doral from time to time, is essential to the successful performance of this position. Associates with Irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the industry that we are in, a need will occur for each associate to provide "Lateral Service". Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in the Operation will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. * Perform set up duties as requested, including side stations, storage areas and beverage staging area. * Perform general cleaning tasks utilizing cleaning products to adhere to health and safety standards. * Inventory bar stock, compare to the par levels and inform the manager of any products that need to be ordered. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. * Ability to understand guests' service needs. * Ability to access and input information into Micros system. * Ability to be well organized, maintain concentration and think clearly when providing service to guests within any given period of time. * Ability to exercise good judgments in determining potentially intoxicated guests. * Ability to maintain good coordination while serving orders quickly. * Ability to exert physical effort in transporting trays and wine buckets from service areas to guests. * Ability to endure abundant physical movements in servicing guests throughout the work areas. * Ability to perform job functions with minimal supervision. * Ability to work cohesively with co-workers as part of a team. PHYSICAL REQUIREMENTS: Frequency Key: Never - 0 hours; Rare - up to 1 hour; Occasional - 1-3 hours; Frequent - 3-6 Hours; Constant - 6-8 hours Physical Activity Frequency Sitting Rare Walking Frequent Climbing stairs Occasional Crouching/Bending/Stooping Frequent Reaching Constant Grasping Frequent Pushing/Pulling Occasional Near Vision Frequent Far Vision Occasional Hearing Frequent Talking Frequent Smell Occasional Lifting/Carrying (# lbs) - up to 50 lbs Frequent Travel Occasional OTHER DUTIES: Assimilate into Trump National Doral-Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards. SAFETY REQUIREMENTS: OSHA laws require the use of the following Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety: * Safety Shoes (slip resistant) * Use of gloves/mitts (latex, vinyl, plastic, fabric, metal) * Back belts for heavy lifting * Aprons QUALIFICATION STANDARDS: EDUCATION High School graduate required. College degree preferred. EXPERIENCE One to two years of experience in field and bar service experience preferred LICENSES OR CERTIFICATES Food Handler Certification; Responsible Vendors Training; CPR Training preferred GROOMING All associates must maintain a neat, clean and well-groomed appearance (specific standards available). OTHER Additional language ability is preferred. Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee's Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.

To establish and maintain credit policies and procedures and assist in all phases of the resort's credit process. ESSENTIAL FUNCTIONS: * Collect on delinquent accounts by preparing, researching, making calls, and following up either by correspondence or additional telephone calls. Maintain files and detailed call reports for collection activity. * Process all credit applications for direct billings. Review billing and references in order to determine credit status. Assist departments in resolving billing procedures. * Establish and enforce credit policies and procedures to increase sales and keep debts at a minimum. * Conduct weekly staff meetings to go over schedules, group arrivals, new resort policies and discuss any problems or suggestions. * Handle monthly write-offs and return checks. Refer accounts for outside collection activity. OTHER: Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the resort. Regular attendance in conformance with the standards, which may be established by Trump National Doral - Miami from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the industry that we are in, a need will occur for each associate to provide "Lateral Service". Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in the Operation will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. * Attend monthly meetings. * Maintain open line of communication between guests, associates and management. * Assist in other areas of credit/finance as assigned by Leader or Director. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. * Excellent oral and written communication skills. * Excellent organization skills, ability to work well under pressure. * Excellent computer skills. * Understanding of all aspects of the credit process within the resort. * Strong interpersonal skills. PHYSICAL REQUIREMENTS: Frequency Key: Never - 0 hours; Rare - up to 1 hour; Occasional - 1-3 hours; Frequent - 3-6 Hours; Constant - 6-8 hours Physical Activity Frequency Sitting Frequent Walking Frequent Climbing stairs Frequent Standing Constant Crouching/Bending/Stooping Frequent Reaching Frequent Grasping Constant Pushing/Pulling Frequent Near Vision Constant Far Vision Constant Hearing Constant Talking Constant Smell Occasional Taste Never Lifting/carrying (#50 lbs) Occasional Travel Rare OTHER DUTIES: Assimilate into Trump National Doral - Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards. SAFETY REQUIREMENTS: Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The resort will provide the required PPE. Associates will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your leader. QUALIFICATION STANDARDS: EDUCATION High School Diploma or equivalent required. College degree preferred. EXPERIENCE Two years of experience in resort finance. LICENSES OR CERTIFICATES None GROOMING/UNIFORMS All associates must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process. OTHER Additional language ability preferred. Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee's Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.