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Director Of Programs And Operations jobs at Donaldson - 144 jobs

  • Senior Manager, Finance Programs and Operations

    Rivian 4.1company rating

    Palo Alto, CA jobs

    About Us Rivian and Volkswagen Group Technologies is a joint venture between two industry leaders with a clear vision for automotive's next chapter. From operating systems to zonal controllers to cloud and connectivity solutions, we're addressing the challenges of electric vehicles through technology that will set the standards for software‑defined vehicles around the world. The road to the future is uncharted. By combining our expertise across connectivity, AI, security and more, we'll map a new way forward. Working together, we'll create a future that's more connected, more intelligent, more sustainable for everyone. Role Summary We are seeking a highly motivated Senior Manager to play an active role in establishing and optimizing financial operations and processes alongside a clear target operating model across the organization, and lead key initiatives in finance and cross‑functionally. This role is ideal for a hands‑on, execution‑focused manager with a strong background in finance, process and project management, preferably in management consulting, willing to contribute and thrive in a fast‑paced, high‑growth environment. You will work closely with Finance leadership, the Finance team, and cross‑functional partners in RVT and Rivian to drive operational excellence and prepare important business decisions. This role reports to the Director of Finance Programs and Operations. Located in our Palo Alto, California office, this position offers a standard hybrid schedule with the expectation of being in the office three days a week. ResponsibilitiesFinancial Operations and Processes Evaluate existing finance and planning processes to identify pain points, inefficiencies, and opportunities for automation and AI. Structure, document and maintain a process landscape to ensure process transparency, efficiency and clarity across the organization. Maintain and optimize a planning calendar with the underlying timing, responsibilities and planning artifacts. Develop clear process KPIs to track implementation and impact. Automation & Systems Support the implementation, ramp‑up and optimization of an ERP, FP&A planning tool and T&E system together with the IT department and related financial and business functions. Assist in translating evolving process improvement opportunities into system requirements, partnering with IT or relevant system owners. Evaluate and implement innovative ways to streamline or automate finance tasks. Cross‑functional Projects and Programs Lead cross‑functional finance projects and initiatives for process and business optimization, ensuring seamless integration. Collaborate with stakeholders in Leadership, Finance and other departments to ensure a seamless implementation of projects. Financial Analysis and Decision Support Collaborate with Financial Planning and Analysis to provide data‑driven insights and recommendations to support decision‑making in important business decisions. Qualifications 7+ years of progressive experience in finance, accounting, finance operations, or a related field in high‑growth environments; bonus point: management consulting background. Bachelor's/Master's degree in Finance, Business, or a related field. Strong analytical mindset with experience in financial process management, data interpretation and decision‑making frameworks. Familiarity with the application of state‑of‑the‑art ERP and financial planning tools. Highly organized and comfortable managing ambiguity in fast‑moving environments and across hierarchy levels. Track record in leading cross‑functional project teams and key projects. Pay Disclosure Salary Range/Hourly Rate for Palo Alto, California Based Applicants: $191,600 - $239,500 (actual compensation will be determined based on experience, location, and other factors permitted by law). Benefits Summary: Rivian and Volkswagen Group Technologies provides robust medical/Rx, dental and vision insurance packages for full‑time and part‑time employees, their spouse or domestic partner, and children up to age 26. Full Time Employee coverage is effective on the first day of employment. Part‑Time employee coverage is effective the first of the month following 90 days of employment. Equal Opportunity Rivian and Volkswagen Group Technologies is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. We are also committed to ensuring compliance with all applicable fair employment practice laws regarding citizenship and immigration status. Rivian and Volkswagen Group Technologies is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com. Candidate Data Privacy Rivian and VW Group Technologies (“Rivian and Volkswagen Group Technologies”) may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (“Candidate Personal Data”). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian and VW Group Technologies may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian and Volkswagen Group Technologies may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian and Volkswagen Group Technologies affiliates; and (iii) Rivian and Volkswagen Group Technologies' service providers, including providers of background checks, staffing services, and cloud services. Rivian and Volkswagen Group Technologies may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. Please see our Candidate Data Privacy Notice (English) and Candidate Data Privacy Notice (Serbian) for more information. Please note that we are currently not accepting applications from third‑party application services. #J-18808-Ljbffr
    $191.6k-239.5k yearly 5d ago
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  • Collision Center General Manager: Lead Operations & Growth

    Caliber Collision 3.7company rating

    San Diego, CA jobs

    A leading auto service provider is seeking a Collision General Manager in San Diego, CA. This role includes overseeing operations, recruiting and managing teams, and monitoring financial performance to ensure high-quality vehicle repairs. Candidates should have over 3 years of collision management experience and possess strong collision estimates knowledge. This position offers an annual salary of $95k - $115k plus bonus eligibility, along with immediate medical, dental, and vision benefits. #J-18808-Ljbffr
    $95k-115k yearly 3d ago
  • Director, Security Operations

    ACV Auctions 4.3company rating

    Buffalo, NY jobs

    Who we are looking for: The Director of Security Operations is a critical leadership role responsible for the overall security posture of ACV Auctions. Reporting directly to the CISO, this individual will lead and manage the Security Operations Center (SOC), Enterprise Security programs, and Technical Governance, Risk, and Compliance (GRC) initiatives. This is a fully remote position requiring a self-motivated and highly organized leader with excellent communication skills. The Director will ensure the confidentiality, integrity, and availability of ACV's data and systems, aligning security strategy with business goals while mitigating risks within a fast-paced, technology-driven environment. You will build and lead a high-performing, geographically dispersed team, driving continuous improvement and ensuring ACV remains a secure and trusted platform for dealers and buyers nationwide. What you will do: Security Operations Center (SOC) Leadership: Build, mentor, and manage an in-house SOC team responsible for threat detection, incident response, and security monitoring. Create and hire to plan to create a 24x7x365 function. Oversee the implementation and optimization of security tools including intrusion detection/prevention systems (IDS/IPS), Data Loss Preventions (DLP), and other security technologies. Develop and maintain SOC processes, procedures, and playbooks to ensure efficient and effective incident handling. Enterprise Security Program Management: Lead the development and implement comprehensive security policies, standards, and guidelines aligned with industry best practices (SOC2, NIST CSF, ISO 27001), in collaboration with the CISO and relevant stakeholders. Provide oversight and guidance for the security of SaaS platforms utilized by ACV, ensuring appropriate security controls and configurations are in place. This includes vendor risk management and ongoing security assessments of these platforms. Lead the implementation and management of key security controls across the enterprise, including endpoint security (XDR), network security, data loss prevention (DLP), and cloud security. Oversee security architecture reviews and design for new systems and applications, ensuring cohesive identity and access management for the entire company. Manage security awareness training programs for employees and third-party vendors. Drive the security aspects of cloud initiatives (AWS and GCP), working in alignment with the CISO's strategic vision. Ensure protection of sensitive data, including PII and financial information, in compliance with relevant regulations. Lead the end user device and SaaS vulnerability management programs, working with IT teams to prioritize and remediate vulnerabilities. Technical Governance, Risk, and Compliance (GRC): Provide guidance and advance on ACV's GRC program, ensuring compliance with relevant regulatory requirements (e.g. GDPR, CCPA, state data breach notification laws), reporting to the CISO. Perform and oversee security risk assessments and tabletop exercises, identifying and prioritizing vulnerabilities and developing mitigation strategies. Contribute to risk registers and track remediation efforts. Coordinate with Legal and Compliance teams on security-related matters, working under the direction of the CISO. Oversee third-party risk management program, assessing and mitigating security risks associated with vendors. Leadership & Collaboration: Serve as a key security advisor to the CISO and other executive leadership and stakeholders. Collaborate effectively with IT, Engineering, Product, and other teams to integrate security into their processes, fostering a security-conscious culture. Maintain strong communication channels with remote team members, ensuring alignment and fostering a cohesive team environment. Perform additional duties as assigned. What you will need: Ability to read, write, speak and understand English. 10+ years experience in Information Security, with at least 5+ years in a leadership role. Proven experience building and managing 24/7 Security Operations Centers. Strong understanding of security frameworks and best practices (NIST CSF, ISO 27001, CIS Controls). Extensive experience with cloud security and working at cloud based SaaS companies, with a strong focus on AWS. Experience with GCP and/or Fintech companies is also desirable. Extensive experience with IT and SaaS based security solutions. Experience with SIEM technologies. Excellent communication, interpersonal, and leadership skills. Ability to work effectively in a remote environment and manage geographically dispersed teams. Compensation: $177,000.00 - $221,000.00 annually. Please note that final compensation will be determined based upon the applicant's relevant experience, skillset, location, business needs, market demands, and other factors as permitted by law. #LI-AM1 No immigration or work visa sponsorship will be provided for this position. #
    $177k-221k yearly 57d ago
  • MRO Operations Program Manager

    Rivian 4.1company rating

    Normal, IL jobs

    About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary We are seeking an experienced and detail-oriented Supervisor of MRO operations to oversee the performance and daily operations of our contracted third-party crib management provider. In this critical role, you will not be manually staffing the crib; rather, you will be the contract administrator and operational lead ensuring the vendor delivers on their KPIs. You will act as the vital link between our internal MRO Procurement team, the Maintenance/Engineering end-users, and the third-party vendor. Your primary goal is to ensure inventory accuracy, operational efficiency, cost compliance, and seamless material availability. This position is based onsite in Normal, IL and reports to the Senior Manager, Global Supply Management, MRO & Spare Parts. Responsibilities Vendor Management & KPI Oversight: Contract Governance: Serve as the primary point of contact for the third-party crib management company, ensuring strict adherence to the Service Level Agreement (SLA) and contract terms. Performance Monitoring: Track, analyze, and report on vendor Key Performance Indicators (KPIs), including inventory accuracy, stock-out rates, time-to-stock, and ticket resolution time. Auditing: Conduct regular spot checks and cycle count validations to verify the data provided by the third party matches physical reality. Continuous Improvement: Lead monthly or quarterly business reviews (QBRs) with vendor management to address service gaps and implement process improvements. Financial & Invoice Verification: Invoice Reconciliation: Review and validate all invoices submitted by the third-party provider. Ensure labor hours, management fees, and pass-through costs align with the contract and actual activity. Dispute Resolution: Identify billing discrepancies and work directly with the vendor's finance team to resolve overcharges or errors prior to payment approval. Budget Adherence: Monitor the operating budget for crib management services and report variances to leadership. Operational Coordination (Space & Materials): Space Management: Coordinate with the vendor and internal facility management to optimize the physical layout of the tool crib. Ensure adequate shelving, bin space, and floor space are available for incoming materials. Material Availability: Proactively identify potential space constraints based on incoming procurement forecasts and work with the vendor to rearrange stock or secure overflow storage. Bottleneck Removal: Resolve day-to-day operational roadblocks preventing the vendor from performing their duties (e.g., IT access issues, dock access, equipment needs). Cross-Functional Liaison: Procurement Liaison: Bridge the gap between the Internal MRO Procurement team and the crib. Ensure the vendor is properly receiving, tagging, and stocking items purchased by the buyers. End-User Support: Act as the escalation point for Maintenance and Engineering teams regarding crib service issues. If a part isn't available or the window is closed unexpectedly, you are the problem solver. Change Management: Communicate changes in internal policy, safety protocols, or IT systems to the third-party staff and ensure they remain compliant. Qualifications Education: Bachelor's degree in Supply Chain Management, Business Administration, or related field preferred. Equivalent combination of education and practical experience will be considered. Experience: 5+ years of experience in MRO (Maintenance, Repair, and Operations), Inventory Control, or Warehouse Management. Vendor Management: Proven experience managing third-party contractors or vendors is highly desirable. Systems Proficiency: Strong working knowledge of ERP systems (e.g., SAP, Oracle, Maximo) and CMMS (Computerized Maintenance Management Systems). Data Analysis: Advanced Excel skills (Pivot Tables, VLOOKUP) to analyze KPI data and reconcile complex invoices. Communication: Ability to navigate difficult conversations, holding vendors accountable while maintaining a professional partnership. Technical Knowledge: Familiarity with industrial parts, tools, and maintenance terminology is a strong plus. Pay Disclosure Salary Range/Hourly Rate for Illinois Based Applicants: $79,700 - $99,600 (actual compensation will be determined based on experience, location, and other factors permitted by law). Benefits Summary: Rivian provides robust medical/Rx, dental and vision insurance packages for full-time employees, their spouse or domestic partner, and children up to age 26. Coverage is effective on the first day of employment, and Rivian covers most of the premiums. Equal Opportunity Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com. Candidate Data Privacy Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes ("Candidate Personal Data"). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian's service providers, including providers of background checks, staffing services, and cloud services. Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. Please note that we are currently not accepting applications from third party application services. Education: Bachelor's degree in Supply Chain Management, Business Administration, or related field preferred. Equivalent combination of education and practical experience will be considered. Experience: 5+ years of experience in MRO (Maintenance, Repair, and Operations), Inventory Control, or Warehouse Management. Vendor Management: Proven experience managing third-party contractors or vendors is highly desirable. Systems Proficiency: Strong working knowledge of ERP systems (e.g., SAP, Oracle, Maximo) and CMMS (Computerized Maintenance Management Systems). Data Analysis: Advanced Excel skills (Pivot Tables, VLOOKUP) to analyze KPI data and reconcile complex invoices. Communication: Ability to navigate difficult conversations, holding vendors accountable while maintaining a professional partnership. Technical Knowledge: Familiarity with industrial parts, tools, and maintenance terminology is a strong plus. Vendor Management & KPI Oversight: Contract Governance: Serve as the primary point of contact for the third-party crib management company, ensuring strict adherence to the Service Level Agreement (SLA) and contract terms. Performance Monitoring: Track, analyze, and report on vendor Key Performance Indicators (KPIs), including inventory accuracy, stock-out rates, time-to-stock, and ticket resolution time. Auditing: Conduct regular spot checks and cycle count validations to verify the data provided by the third party matches physical reality. Continuous Improvement: Lead monthly or quarterly business reviews (QBRs) with vendor management to address service gaps and implement process improvements. Financial & Invoice Verification: Invoice Reconciliation: Review and validate all invoices submitted by the third-party provider. Ensure labor hours, management fees, and pass-through costs align with the contract and actual activity. Dispute Resolution: Identify billing discrepancies and work directly with the vendor's finance team to resolve overcharges or errors prior to payment approval. Budget Adherence: Monitor the operating budget for crib management services and report variances to leadership. Operational Coordination (Space & Materials): Space Management: Coordinate with the vendor and internal facility management to optimize the physical layout of the tool crib. Ensure adequate shelving, bin space, and floor space are available for incoming materials. Material Availability: Proactively identify potential space constraints based on incoming procurement forecasts and work with the vendor to rearrange stock or secure overflow storage. Bottleneck Removal: Resolve day-to-day operational roadblocks preventing the vendor from performing their duties (e.g., IT access issues, dock access, equipment needs). Cross-Functional Liaison: Procurement Liaison: Bridge the gap between the Internal MRO Procurement team and the crib. Ensure the vendor is properly receiving, tagging, and stocking items purchased by the buyers. End-User Support: Act as the escalation point for Maintenance and Engineering teams regarding crib service issues. If a part isn't available or the window is closed unexpectedly, you are the problem solver. Change Management: Communicate changes in internal policy, safety protocols, or IT systems to the third-party staff and ensure they remain compliant.
    $79.7k-99.6k yearly 25d ago
  • Sales and Operations Planning Program Manager

    Lucid Motors 4.4company rating

    Newark, CA jobs

    Leading the future in luxury electric and mobility At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility. We plan to lead in this new era of luxury electric by returning to the fundamentals of great design - where every decision we make is in service of the individual and environment. Because when you are no longer bound by convention, you are free to define your own experience. Come work alongside some of the most accomplished minds in the industry. Beyond providing competitive salaries, we're providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you. We are currently seeking a Sales and Operations Planning Program Manager. The purpose of this role is to create data-driven insight to help drive key decisions in both the Executive and Operational Sales and Operations Planning processes. This role works with team members in Sales Planning, Product Marketing, Manufacturing Planning, Material Planning, Procurement, Vehicle Program Management, and Finance. Your day-to-day efforts will include developing planning recommendations by retrieving, compiling, and analyzing data. Additionally, you will work on process improvement and building KPI dashboards in our S&OP software environment. Finally, you will maintain the supply chain forecast and be a bridge to the procurement and logistics teams to support questions around the build plan. You will report to the Head of Sales and Operations Planning. You Will: * Perform scenario and sensitivity analyses to model the impact of program timing updates, manufacturing and material constraints, and delivery projection adjustments. * Mature process discipline and KPI tracking relating to forecast accuracy and performance. * Support software implementation to advance Sales and Operations Planning analytics capabilities. * Maintain the supply chain forecast with both the S&OP software and the Lucid ERP environment. * Work with other members in the S&OP team to communicate forecasts to various cross-functional teams, including supply chain, production, logistics, sales, and engineering. * Support project initiatives across all Supply Chain functions, providing analysis, coordination, and implementation. * Perform ad hoc quantitative analyses to support operations decision-making. * Develop required process documentation for business process implementation and rollout. * Establish appropriate KPIs to measure process performance and identify process improvement opportunities. You Bring: * 5+ years of related experience with a bachelor's degree in technical, supply chain, business, or finance discipline; or master's degree with internship experience. * Open-minded self-starter with the ability to adapt, improvise, and problem solve, as well as work independently on multiple tasks or projects. * Experience building processes from scratch. * Excellent analytical and problem-solving skills. Passion for results, strategy, and a sense of ownership that leads to effective hands-on execution * Strong interpersonal skills, with a team-first mindset that creates a vibrant, cohesive environment to help identify opportunities, resolve problems, develop best practices, and deliver optimal results * Strong written and verbal skills as well as organizational and program management capabilities * Proficient in Excel, PowerPoint, Word * Preferably experience with coding languages and analytics tools: ERP systems (SAP or equivalent), Tableau, Aera Technologies, Python, R, or MatLab. At Lucid, we don't just welcome diversity - we celebrate it! Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations. Salary Range: The compensation range for this position is specific to the locations listed below and is the range Lucid reasonably and in good faith expects to pay for the position taking into account the wide variety of factors that are considered in making compensation decisions, including job-related knowledge; skillset; experience, education and training; certifications; and other relevant business and organizational factors. Additional Compensation and Benefits: Lucid offers a wide range of competitive benefits, including medical, dental, vision, life insurance, disability insurance, vacation, and 401k. The successful candidate may also be eligible to participate in Lucid's equity program and/or a discretionary annual incentive program, subject to the rules governing such programs. (Cash or equity incentive awards, if any, will depend on various factors, including, without limitation, individual and company performance.) Base Pay Range (Annual) $105,400-$144,980 USD Additional Compensation and Benefits: Lucid offers a wide range of competitive benefits, including medical, dental, vision, life insurance, disability insurance, vacation, and 401k. The successful candidate may also be eligible to participate in Lucid's equity program and/or a discretionary annual incentive program, subject to the rules governing such programs. (Cash or equity incentive awards, if any, will depend on various factors, including, without limitation, individual and company performance.) By Submitting your application, you understand and agree that your personal data will be processed in accordance with our Candidate Privacy Notice. If you are a California resident, please refer to our California Candidate Privacy Notice. To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to our careers alias or other Lucid Motors employees. Lucid Motors is not responsible for any fees related to unsolicited resumes.
    $105.4k-145k yearly Auto-Apply 60d+ ago
  • Director - Aftermarket Operations

    Oshkosh Corporation 4.7company rating

    Hagerstown, MD jobs

    **About JLG, an Oshkosh company** **JLG began in 1969, when our founder, John L. Grove set out to resolve growing safety concerns in the construction industry. Since then we have been committed to understanding the challenges and delivering innovative solutions to the access market. We partner with customers to provide quality equipment, training opportunities and trusted support within the access industry. We are a global company, and our products-including mobile elevating work platforms, telehandlers, utility vehicles and accessories-can be found all over the world.** The Director - Aftermarket Operations provides strategic leadership for JLG's aftermarket business, aligning lifecycle support, reset programs, and service operations with enterprise goals. This role combines responsibility for traditional aftermarket functions-such as warranty, technical support, training, customer service, and logistics-with oversight of multi-site reset and certification operations that deliver exceptional quality, consistency, and customer value. The Director drives operational excellence, ensures cross-functional alignment, and fosters a culture focused on safety, efficiency, and continuous improvement, strengthening JLG's position as an industry leader in lifecycle solutions. **YOUR IMPACT** _These duties are not meant to be all-inclusive, and other duties may be assigned:_ **Strategic & Operational Leadership** + Lead cross-functional aftermarket teams-including parts distribution, technical support, warranty, service operations, and reset facilities-to optimize performance, standardize processes, and elevate customer experience. + Provide leadership and guidance for multiple reset production facilities, establishing consistent manufacturing objectives, workflows, and quality standards that support on-time production and certification goals. + Develop and implement strategies to grow aftermarket revenue while enhancing operational efficiency, serviceability, and lifecycle value. **Program, Process & Performance Management** + Drive continuous improvement across all aftermarket and reset operations through the application of lean principles, process optimization, and effective performance management. + Design and oversee work plans, resource allocation, and capital investment recommendations to support long-term aftermarket and operations strategy. + Monitor customer feedback and industry trends to identify opportunities for improved service offerings and operational enhancements. **People Leadership & Talent Development** + Lead and develop leaders across manufacturing and non-manufacturing functions (e.g., HR, Safety) within reset operations, ensuring accountability, capability building, and a culture grounded in safety and operational discipline. + Partner with Operations and cross-functional peers to identify, select, and develop talent for critical aftermarket and reset roles; support career development and succession planning. **Customer, Dealer & Stakeholder Engagement** + Build and maintain strong relationships with customers, dealers, and segment leadership through consistent communication, facility engagement, and operational transparency. + Represent the company at industry events and customer forums to reinforce brand leadership and aftermarket value propositions. + Collaborate closely with product development to enhance equipment serviceability, maintainability, and aftermarket support integration. **Financial, Compliance & Business Management** + Oversee budget planning and financial forecasting for aftermarket operations, including parts distribution, service programs, and reset facility performance. + Ensure compliance with corporate policies, safety regulations, and operational standards across all aftermarket and reset operations. + Develop pricing strategies, promotions, and marketing initiatives to support aftermarket sales and profitability targets. **MINIMUM QUALIFICATIONS** + Bachelor's degree in business, engineering, or related field with 10+ years of experience in aftermarket sales, service, or product support; or an equivalent combination of education and experience that demonstrates the ability to perform the essential functions of the role. + Ability to travel up to 70%, this is highly dependent on business cycle and needs. **STANDOUT QUALIFICATIONS** + Four (4) or more years of experience in aftermarket operations, reset/refurbishment programs, or multi-site manufacturing leadership. + Demonstrated experience leading leaders and managing performance across production and non-production functional areas. + Strong background in continuous improvement, lean principles, or operational excellence methodologies. + Business-to-business (B2B) experience in a manufacturing or industrial equipment environment. + Experience managing large-scale programs, cross-functional initiatives, or capital-intensive operational projects. + Master's degree preferred. **WORKING CONDITIONS** _The following represents general working conditions for this office-based role. Specific conditions may vary depending on business needs and individual circumstances._ + This role operates in a blended office and production environment. While administrative work is performed in a professional office setting, the Director - Aftermarket Operations is frequently required to work within manufacturing, reset, and certification facility environments across multiple locations. + Duties are largely sedentary, requiring extended periods of sitting and using a computer and telephone. + Visual acuity to operate a computer and read documents is required, along with auditory ability to participate in virtual and in-person meetings. + Occasional movement within the office environment is necessary, including walking short distances, standing, or reaching for files. + Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role **Pay Range:** $136,800.00 - $253,200.00 The above pay range reflects the minimum and maximum target pay for the position across all U.S. locations. Within this range, individual pay is determined by various factors, including the scope and responsibilities of the role, the candidate's experience, education and skills, as well as the equity of pay among team members in similar positions. Beyond offering a competitive total rewards package, we prioritize a people-first culture and offer various opportunities to support team member growth and success. Oshkosh is committed to working with and offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to disability for any part of the employment process, please contact us at ******************************************. Oshkosh Corporation is a merit-based Equal Opportunity Employer. Job opportunities are open for application to all qualified individuals and selection decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other protected characteristic. To the extent that information is provided or collected regarding categories as provided by law it will in no way affect the decision regarding an employment application. Oshkosh Corporation will not discharge or in any manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Oshkosh Corporation's legal duty to furnish information. Certain positions with Oshkosh Corporation require access to controlled goods and technologies subject to the International Traffic in Arms Regulations or the Export Administration Regulations. Applicants for these positions may need to be "U.S. Persons," as defined in these regulations. Generally, a "U.S. Person" is a U.S. citizen, lawful permanent resident, or an individual who has been admitted as a refugee or granted asylum.
    $136.8k-253.2k yearly 32d ago
  • Director - Aftermarket Operations

    Oshkosh Corp 4.7company rating

    Hagerstown, MD jobs

    About JLG, an Oshkosh company JLG began in 1969, when our founder, John L. Grove set out to resolve growing safety concerns in the construction industry. Since then we have been committed to understanding the challenges and delivering innovative solutions to the access market. We partner with customers to provide quality equipment, training opportunities and trusted support within the access industry. We are a global company, and our products-including mobile elevating work platforms, telehandlers, utility vehicles and accessories-can be found all over the world. The Director - Aftermarket Operations provides strategic leadership for JLG's aftermarket business, aligning lifecycle support, reset programs, and service operations with enterprise goals. This role combines responsibility for traditional aftermarket functions-such as warranty, technical support, training, customer service, and logistics-with oversight of multi-site reset and certification operations that deliver exceptional quality, consistency, and customer value. The Director drives operational excellence, ensures cross-functional alignment, and fosters a culture focused on safety, efficiency, and continuous improvement, strengthening JLG's position as an industry leader in lifecycle solutions. YOUR IMPACT These duties are not meant to be all-inclusive, and other duties may be assigned: Strategic & Operational Leadership * Lead cross-functional aftermarket teams-including parts distribution, technical support, warranty, service operations, and reset facilities-to optimize performance, standardize processes, and elevate customer experience. * Provide leadership and guidance for multiple reset production facilities, establishing consistent manufacturing objectives, workflows, and quality standards that support on-time production and certification goals. * Develop and implement strategies to grow aftermarket revenue while enhancing operational efficiency, serviceability, and lifecycle value. Program, Process & Performance Management * Drive continuous improvement across all aftermarket and reset operations through the application of lean principles, process optimization, and effective performance management. * Design and oversee work plans, resource allocation, and capital investment recommendations to support long-term aftermarket and operations strategy. * Monitor customer feedback and industry trends to identify opportunities for improved service offerings and operational enhancements. People Leadership & Talent Development * Lead and develop leaders across manufacturing and non-manufacturing functions (e.g., HR, Safety) within reset operations, ensuring accountability, capability building, and a culture grounded in safety and operational discipline. * Partner with Operations and cross-functional peers to identify, select, and develop talent for critical aftermarket and reset roles; support career development and succession planning. Customer, Dealer & Stakeholder Engagement * Build and maintain strong relationships with customers, dealers, and segment leadership through consistent communication, facility engagement, and operational transparency. * Represent the company at industry events and customer forums to reinforce brand leadership and aftermarket value propositions. * Collaborate closely with product development to enhance equipment serviceability, maintainability, and aftermarket support integration. Financial, Compliance & Business Management * Oversee budget planning and financial forecasting for aftermarket operations, including parts distribution, service programs, and reset facility performance. * Ensure compliance with corporate policies, safety regulations, and operational standards across all aftermarket and reset operations. * Develop pricing strategies, promotions, and marketing initiatives to support aftermarket sales and profitability targets. MINIMUM QUALIFICATIONS * Bachelor's degree in business, engineering, or related field with 10+ years of experience in aftermarket sales, service, or product support; or an equivalent combination of education and experience that demonstrates the ability to perform the essential functions of the role. * Ability to travel up to 70%, this is highly dependent on business cycle and needs. STANDOUT QUALIFICATIONS * Four (4) or more years of experience in aftermarket operations, reset/refurbishment programs, or multi-site manufacturing leadership. * Demonstrated experience leading leaders and managing performance across production and non-production functional areas. * Strong background in continuous improvement, lean principles, or operational excellence methodologies. * Business-to-business (B2B) experience in a manufacturing or industrial equipment environment. * Experience managing large-scale programs, cross-functional initiatives, or capital-intensive operational projects. * Master's degree preferred. WORKING CONDITIONS The following represents general working conditions for this office-based role. Specific conditions may vary depending on business needs and individual circumstances. * This role operates in a blended office and production environment. While administrative work is performed in a professional office setting, the Director - Aftermarket Operations is frequently required to work within manufacturing, reset, and certification facility environments across multiple locations. * Duties are largely sedentary, requiring extended periods of sitting and using a computer and telephone. * Visual acuity to operate a computer and read documents is required, along with auditory ability to participate in virtual and in-person meetings. * Occasional movement within the office environment is necessary, including walking short distances, standing, or reaching for files. * Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role Pay Range: $136,800.00 - $253,200.00 The above pay range reflects the minimum and maximum target pay for the position across all U.S. locations. Within this range, individual pay is determined by various factors, including the scope and responsibilities of the role, the candidate's experience, education and skills, as well as the equity of pay among team members in similar positions. Beyond offering a competitive total rewards package, we prioritize a people-first culture and offer various opportunities to support team member growth and success. Oshkosh is committed to working with and offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to disability for any part of the employment process, please contact us at ******************************************. Oshkosh Corporation is a merit-based Equal Opportunity Employer. Job opportunities are open for application to all qualified individuals and selection decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other protected characteristic. To the extent that information is provided or collected regarding categories as provided by law it will in no way affect the decision regarding an employment application. Oshkosh Corporation will not discharge or in any manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Oshkosh Corporation's legal duty to furnish information. Certain positions with Oshkosh Corporation require access to controlled goods and technologies subject to the International Traffic in Arms Regulations or the Export Administration Regulations. Applicants for these positions may need to be "U.S. Persons," as defined in these regulations. Generally, a "U.S. Person" is a U.S. citizen, lawful permanent resident, or an individual who has been admitted as a refugee or granted asylum.
    $136.8k-253.2k yearly Auto-Apply 32d ago
  • Director - Aftermarket Operations

    Oshkosh Corporation 4.7company rating

    Hiram, GA jobs

    **About JLG, an Oshkosh company** **JLG began in 1969, when our founder, John L. Grove set out to resolve growing safety concerns in the construction industry. Since then we have been committed to understanding the challenges and delivering innovative solutions to the access market. We partner with customers to provide quality equipment, training opportunities and trusted support within the access industry. We are a global company, and our products-including mobile elevating work platforms, telehandlers, utility vehicles and accessories-can be found all over the world.** The Director - Aftermarket Operations provides strategic leadership for JLG's aftermarket business, aligning lifecycle support, reset programs, and service operations with enterprise goals. This role combines responsibility for traditional aftermarket functions-such as warranty, technical support, training, customer service, and logistics-with oversight of multi-site reset and certification operations that deliver exceptional quality, consistency, and customer value. The Director drives operational excellence, ensures cross-functional alignment, and fosters a culture focused on safety, efficiency, and continuous improvement, strengthening JLG's position as an industry leader in lifecycle solutions. **YOUR IMPACT** _These duties are not meant to be all-inclusive, and other duties may be assigned:_ **Strategic & Operational Leadership** + Lead cross-functional aftermarket teams-including parts distribution, technical support, warranty, service operations, and reset facilities-to optimize performance, standardize processes, and elevate customer experience. + Provide leadership and guidance for multiple reset production facilities, establishing consistent manufacturing objectives, workflows, and quality standards that support on-time production and certification goals. + Develop and implement strategies to grow aftermarket revenue while enhancing operational efficiency, serviceability, and lifecycle value. **Program, Process & Performance Management** + Drive continuous improvement across all aftermarket and reset operations through the application of lean principles, process optimization, and effective performance management. + Design and oversee work plans, resource allocation, and capital investment recommendations to support long-term aftermarket and operations strategy. + Monitor customer feedback and industry trends to identify opportunities for improved service offerings and operational enhancements. **People Leadership & Talent Development** + Lead and develop leaders across manufacturing and non-manufacturing functions (e.g., HR, Safety) within reset operations, ensuring accountability, capability building, and a culture grounded in safety and operational discipline. + Partner with Operations and cross-functional peers to identify, select, and develop talent for critical aftermarket and reset roles; support career development and succession planning. **Customer, Dealer & Stakeholder Engagement** + Build and maintain strong relationships with customers, dealers, and segment leadership through consistent communication, facility engagement, and operational transparency. + Represent the company at industry events and customer forums to reinforce brand leadership and aftermarket value propositions. + Collaborate closely with product development to enhance equipment serviceability, maintainability, and aftermarket support integration. **Financial, Compliance & Business Management** + Oversee budget planning and financial forecasting for aftermarket operations, including parts distribution, service programs, and reset facility performance. + Ensure compliance with corporate policies, safety regulations, and operational standards across all aftermarket and reset operations. + Develop pricing strategies, promotions, and marketing initiatives to support aftermarket sales and profitability targets. **MINIMUM QUALIFICATIONS** + Bachelor's degree in business, engineering, or related field with 10+ years of experience in aftermarket sales, service, or product support; or an equivalent combination of education and experience that demonstrates the ability to perform the essential functions of the role. + Ability to travel up to 70%, this is highly dependent on business cycle and needs. **STANDOUT QUALIFICATIONS** + Four (4) or more years of experience in aftermarket operations, reset/refurbishment programs, or multi-site manufacturing leadership. + Demonstrated experience leading leaders and managing performance across production and non-production functional areas. + Strong background in continuous improvement, lean principles, or operational excellence methodologies. + Business-to-business (B2B) experience in a manufacturing or industrial equipment environment. + Experience managing large-scale programs, cross-functional initiatives, or capital-intensive operational projects. + Master's degree preferred. **WORKING CONDITIONS** _The following represents general working conditions for this office-based role. Specific conditions may vary depending on business needs and individual circumstances._ + This role operates in a blended office and production environment. While administrative work is performed in a professional office setting, the Director - Aftermarket Operations is frequently required to work within manufacturing, reset, and certification facility environments across multiple locations. + Duties are largely sedentary, requiring extended periods of sitting and using a computer and telephone. + Visual acuity to operate a computer and read documents is required, along with auditory ability to participate in virtual and in-person meetings. + Occasional movement within the office environment is necessary, including walking short distances, standing, or reaching for files. + Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role **Pay Range:** $136,800.00 - $253,200.00 The above pay range reflects the minimum and maximum target pay for the position across all U.S. locations. Within this range, individual pay is determined by various factors, including the scope and responsibilities of the role, the candidate's experience, education and skills, as well as the equity of pay among team members in similar positions. Beyond offering a competitive total rewards package, we prioritize a people-first culture and offer various opportunities to support team member growth and success. Oshkosh is committed to working with and offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to disability for any part of the employment process, please contact us at ******************************************. Oshkosh Corporation is a merit-based Equal Opportunity Employer. Job opportunities are open for application to all qualified individuals and selection decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other protected characteristic. To the extent that information is provided or collected regarding categories as provided by law it will in no way affect the decision regarding an employment application. Oshkosh Corporation will not discharge or in any manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Oshkosh Corporation's legal duty to furnish information. Certain positions with Oshkosh Corporation require access to controlled goods and technologies subject to the International Traffic in Arms Regulations or the Export Administration Regulations. Applicants for these positions may need to be "U.S. Persons," as defined in these regulations. Generally, a "U.S. Person" is a U.S. citizen, lawful permanent resident, or an individual who has been admitted as a refugee or granted asylum.
    $136.8k-253.2k yearly 32d ago
  • Director - Aftermarket Operations

    Oshkosh Corp 4.7company rating

    Hiram, GA jobs

    About JLG, an Oshkosh company JLG began in 1969, when our founder, John L. Grove set out to resolve growing safety concerns in the construction industry. Since then we have been committed to understanding the challenges and delivering innovative solutions to the access market. We partner with customers to provide quality equipment, training opportunities and trusted support within the access industry. We are a global company, and our products-including mobile elevating work platforms, telehandlers, utility vehicles and accessories-can be found all over the world. The Director - Aftermarket Operations provides strategic leadership for JLG's aftermarket business, aligning lifecycle support, reset programs, and service operations with enterprise goals. This role combines responsibility for traditional aftermarket functions-such as warranty, technical support, training, customer service, and logistics-with oversight of multi-site reset and certification operations that deliver exceptional quality, consistency, and customer value. The Director drives operational excellence, ensures cross-functional alignment, and fosters a culture focused on safety, efficiency, and continuous improvement, strengthening JLG's position as an industry leader in lifecycle solutions. YOUR IMPACT These duties are not meant to be all-inclusive, and other duties may be assigned: Strategic & Operational Leadership * Lead cross-functional aftermarket teams-including parts distribution, technical support, warranty, service operations, and reset facilities-to optimize performance, standardize processes, and elevate customer experience. * Provide leadership and guidance for multiple reset production facilities, establishing consistent manufacturing objectives, workflows, and quality standards that support on-time production and certification goals. * Develop and implement strategies to grow aftermarket revenue while enhancing operational efficiency, serviceability, and lifecycle value. Program, Process & Performance Management * Drive continuous improvement across all aftermarket and reset operations through the application of lean principles, process optimization, and effective performance management. * Design and oversee work plans, resource allocation, and capital investment recommendations to support long-term aftermarket and operations strategy. * Monitor customer feedback and industry trends to identify opportunities for improved service offerings and operational enhancements. People Leadership & Talent Development * Lead and develop leaders across manufacturing and non-manufacturing functions (e.g., HR, Safety) within reset operations, ensuring accountability, capability building, and a culture grounded in safety and operational discipline. * Partner with Operations and cross-functional peers to identify, select, and develop talent for critical aftermarket and reset roles; support career development and succession planning. Customer, Dealer & Stakeholder Engagement * Build and maintain strong relationships with customers, dealers, and segment leadership through consistent communication, facility engagement, and operational transparency. * Represent the company at industry events and customer forums to reinforce brand leadership and aftermarket value propositions. * Collaborate closely with product development to enhance equipment serviceability, maintainability, and aftermarket support integration. Financial, Compliance & Business Management * Oversee budget planning and financial forecasting for aftermarket operations, including parts distribution, service programs, and reset facility performance. * Ensure compliance with corporate policies, safety regulations, and operational standards across all aftermarket and reset operations. * Develop pricing strategies, promotions, and marketing initiatives to support aftermarket sales and profitability targets. MINIMUM QUALIFICATIONS * Bachelor's degree in business, engineering, or related field with 10+ years of experience in aftermarket sales, service, or product support; or an equivalent combination of education and experience that demonstrates the ability to perform the essential functions of the role. * Ability to travel up to 70%, this is highly dependent on business cycle and needs. STANDOUT QUALIFICATIONS * Four (4) or more years of experience in aftermarket operations, reset/refurbishment programs, or multi-site manufacturing leadership. * Demonstrated experience leading leaders and managing performance across production and non-production functional areas. * Strong background in continuous improvement, lean principles, or operational excellence methodologies. * Business-to-business (B2B) experience in a manufacturing or industrial equipment environment. * Experience managing large-scale programs, cross-functional initiatives, or capital-intensive operational projects. * Master's degree preferred. WORKING CONDITIONS The following represents general working conditions for this office-based role. Specific conditions may vary depending on business needs and individual circumstances. * This role operates in a blended office and production environment. While administrative work is performed in a professional office setting, the Director - Aftermarket Operations is frequently required to work within manufacturing, reset, and certification facility environments across multiple locations. * Duties are largely sedentary, requiring extended periods of sitting and using a computer and telephone. * Visual acuity to operate a computer and read documents is required, along with auditory ability to participate in virtual and in-person meetings. * Occasional movement within the office environment is necessary, including walking short distances, standing, or reaching for files. * Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role Pay Range: $136,800.00 - $253,200.00 The above pay range reflects the minimum and maximum target pay for the position across all U.S. locations. Within this range, individual pay is determined by various factors, including the scope and responsibilities of the role, the candidate's experience, education and skills, as well as the equity of pay among team members in similar positions. Beyond offering a competitive total rewards package, we prioritize a people-first culture and offer various opportunities to support team member growth and success. Oshkosh is committed to working with and offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to disability for any part of the employment process, please contact us at ******************************************. Oshkosh Corporation is a merit-based Equal Opportunity Employer. Job opportunities are open for application to all qualified individuals and selection decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other protected characteristic. To the extent that information is provided or collected regarding categories as provided by law it will in no way affect the decision regarding an employment application. Oshkosh Corporation will not discharge or in any manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Oshkosh Corporation's legal duty to furnish information. Certain positions with Oshkosh Corporation require access to controlled goods and technologies subject to the International Traffic in Arms Regulations or the Export Administration Regulations. Applicants for these positions may need to be "U.S. Persons," as defined in these regulations. Generally, a "U.S. Person" is a U.S. citizen, lawful permanent resident, or an individual who has been admitted as a refugee or granted asylum.
    $136.8k-253.2k yearly Auto-Apply 32d ago
  • VP, Operations - Meineke

    Driven Brands 4.2company rating

    North Carolina jobs

    Company:Driven Brands Driven Brands is North America's largest automotive services company with a portfolio of iconic brands including Take 5 Oil Change , Meineke Car Care Centers , Maaco , 1-800-Radiator & A/C , Auto Glass Now , and CARSTAR . Our vision is to fuel the pursuit with the simplest, most convenient, and most reliable car care experience. Headquartered in Charlotte, NC, Driven Brands is more than a workplace. We're a launchpad - for careers, for dreams, and for people driven to do great things. Every day, we fuel the pursuit - for our customers chasing life's moments, for our franchisees building lasting legacies, and for each other as we grow, lead, and succeed together. Performance matters. We take pride in it. We own it. We show up for one another and for our communities. Because at Driven Brands, we're not just fixing cars. We're building futures, unlocking potential, and fueling what's possible - together. JOB DESCRIPTION: We are looking for an experienced, strategic, and driven operations field leader with a track record of building high functioning teams who deliver results, who loves growing a brand, is customer obsessed, has a passion for flawless execution, and naturally models strong leadership and success. The Vice President of Operations will be responsible for driving revenue and profitability growth and will ensure the successful execution of our brand strategies across the field organization. They will lead a team of regional operations directors and regional training managers to drive field execution and will work collaboratively with other departments to achieve business goals. This role requires exceptional leadership, strategic thinking, and a deep understanding of the hospitality/retail industry, including leading execution of the brand strategy to drive Meineke unit growth, profitability, and excellent customer experience. This position will be instrumental in leading and supporting the talent pipeline to perform and deliver on all aspects of operational process, training, customer service, loss prevention, and local fleet growth. They will work cross -functionally to provide input and standards and consult in the development of go to market strategies, and support preparation, launch, and ongoing execution and continuous improvement of the strategy. The VP must have a strong aptitude for analyzing and actioning data to assess and improve business process, execution, and overall company performance. They will drive change as they lead the execution of short and long- term strategies. The Vice President will lead by empowering and will develop their team and field teams to achieve operational excellence and store level profitability. How you will Own It: Lead and develop teams of highly engaged operators, deliver operations excellence and brand stewardship to grow average unit volume and profitability. Lead cross-functionally to share field perspective and insights that will allow for flawless field execution. Lead field leaders to deliver best practices to operations and an improved customer experience to drive unit level sales and profitability. Drive operational efficiencies and systems to enable improved sales, service, and experience to protect the brand and communicate effectively with our stores and business partners. Seek feedback from and provide feedback to leaders, peers, reports, and business partners. Collaborate with functional areas throughout the company to improve end-to-end processes and customer and employee experiences. What you'll Bring: Bachelor's degree in related field 5+ years in field operations leadership experience in a fast-paced company, with deep knowledge of operational processes, field operations and people development to drive business results. Demonstrated history of success in leading operational excellence, customer experience, and loss prevention. 3+ years of experience in leading and delivering operational results for a growth organization, with specific responsibilities for sales and profit growth, team development and employee retention. Experience in a high growth brand a plus Demonstrated ability to create positive, efficient teams through mentorship, coaching and feedback. Strong ability to strategize and clearly articulate and execute a vision from inception to measured results. Ability to manage competing priorities in a fast paced, high growth environment. Effective communication skills within all levels of an organization including communication with C-Suite, vendors, field teams, and cross-functional teams. Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law. #LI-DM1 #LI-Remote #DBCORP Position Location: North Carolina Compensation Range: $170,100.00 - $327,300.00 Compensation Frequency: Annual Base pay offered may vary depending on actual location, job-related knowledge, skills, and experience. Supplemental pay types may include commissions or bonus incentives, depending on the role. Driven Brands offers a variety of health and wellness benefits including paid time off and holiday pay. Details regarding our benefits can be found here: ************************************ Get early access to 50% of your earned wages at any time through our my FlexPay program.
    $170.1k-327.3k yearly 55d ago
  • VP, Capital Operations & Risk

    ACV Auctions 4.3company rating

    Buffalo, NY jobs

    Who we are looking for: Reporting to the GM ACV Capital, the VP, Capital Operations and Risk will be the end-to-end owner of all operations and risk management activities for ACV Capital. This position is responsible for overseeing end-to-end operational performance, ensuring robust risk management, and optimizing the financial and credit health of the floorplan portfolio. This leader drives operational efficiency and accuracy, develops scorecards and analytics, and maintains strong dealer relationships while safeguarding asset quality. Lead the creation of score cards for dealer lifecycle management leveraging data and analytics from both within ACV Auctions and third parties. As a member of ACV Capital leadership, you will be an integral part of product development and innovation to support significant growth of portfolio and customer base. Exposure to key stakeholders including senior leadership and investors given deep insights into portfolio management and profitability. What you will do: Oversees daily operations and will be accountable for the performance, contributions and service levels for the operations department. Monitors daily processing of work performed by internal team to ensure deadlines are met, goals are accomplished, and in compliance with policies Directly responsible for staffing including resource need allocation based on forecasted growth Own the development and execution of ACV Capital's operational policies and procedures, including exception authorities, balancing risk exposure with customer experience and retention. Collaborate with other senior leaders cross-functionally to ensure we are appropriately representing and serving our customers both internally and externally. Coach and develop members of the Capital Operations team, promoting ACV culture and supporting the growth plans for ACV Capital while driving adoption of best practices, newly developed policies and procedures while gaining process efficiencies. Play a key stakeholder role in the continued digitization, automation, and modern solutions architecture of all operational processes Serve as a subject matter expert for Product & Tech development, providing requirements for back-office operations and dealer facing support tools. Own end-to-end risk strategy and portfolio management to drive sustainable growth of the portfolio Develop early warning systems with insights into dealer behavior to identify deterioration and expedite recovery efforts Regularly analyze the loan portfolio to identify trends, concentrations, and emerging risks. Ensure inventory audits are performed timely and accurately balancing risk and dealer experience. Manage high-risk accounts, define and manage exceptions, and guide workout or recovery strategies. Lead forecasting, stress testing, and scenario planning based on economic and industry conditions. Ensure lending practices comply with regulatory standards such as Fair Lending (e.g. ECOA), Truth in Lending Act (TILA) Support product development efforts by identifying key risks and mitigants and defining policies and procedures for growing product suite and use cases Partner closely with Credit, Sales, and Finance to balance growth objectives with prudent risk management. Establish Risk Committee for Capital with key stakeholders including senior leadership as well as investors to support portfolio funding needs via securitization Advise senior leadership on strategic risk decisions, especially regarding new lending products or markets. Present portfolio performance, risk trends, and recommendations to senior leadership and the board of directors. Build and maintain performance dashboards, dealer scorecards, and operational KPIs. Use analytics to detect early warning indicators, operational bottlenecks, and underwriting opportunities. Partner with technology and data teams to enhance risk models and decisioning tools. Oversee the development and validation of risk models (e.g. probability of default, loss given default). Foster a culture of operational excellence, data-driven decision-making, and continuous improvement. Provide leadership and direction to team members, allocating resources and setting strategic direction and priorities. Lead and mentor a team of risk analysts, portfolio managers, and auditors, fostering a culture of accountability and continuous improvement. Qualifications 12+ years of experience in floorplan lending, commercial lending, auto finance, or asset-based lending. Deep understanding of collateral-based lending, dealer operations, inventory management, and credit risk. Strong analytical skills with experience in KPIs, dashboards, scorecards, and risk modeling. Proven leadership experience managing multi-functional teams. Excellent communication, negotiation, and decision-making abilities. Bachelor's degree in Business, Finance, or related field; MBA preferred. Compensation: $230,000.00 - $280,000.00 annually. Please note that final compensation will be determined based upon the applicant's relevant experience, skillset, location, business needs, market demands, and other factors as permitted by law. No immigration or work visa sponsorship will be provided for this position. #LI-SL1
    $230k-280k yearly 26d ago
  • Director of Used Operations - Dublin, OH

    Jeff Wyler Automotive Family 4.5company rating

    Dublin, OH jobs

    Help us to Lead the Way with our newest Wyler team addition in Dublin, Ohio The role will be responsible for the overall success of our Dublin used cars division by effectively coaching and managing the staff, planning and developing short- and long-term goals and objectives, and meeting requirements based on objectives set by upper management. Job Requirements: Prior auto dealership management and coaching experience with a consistent history of sales growth, gross profit and excellent CSI Ability to oversee all hiring and training practices, ensure complete and accurate financials, oversee and maintain compensation plans for all sales team members Ability to create and maintain positive relationships with lending institutions and manufacturer personnel Outstanding communication and leadership skills Excellent customer service skills Must have an enthusiastic and positive attitude with a coaching mindset INDSJBR Qualifications The Director of Used Operations will perform the following duties: Determine annual unit and gross-profit plans by implementing marketing strategies, analyzing trends and results Establish sales objectives by forecasting and developing annual sales quotas for regions and territories, projecting expected sales volume and profit Work closely with Wyler strategy in Vauto. Attend local and out of state auctions Establish and adjust selling prices by monitoring costs, competition, and supply and demand Complete national sales operational requirements by scheduling and assigning employees; following up on work results Maintain sales staffing needs by recruiting, selecting, orienting, coaching and training employees Maintain accountability for sales staff job results by counseling and disciplining employees; planning, monitoring, and appraising job results Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies Contribute to team effort by accomplishing related results as needed
    $75k-118k yearly est. 2d ago
  • Operations Planning Manager

    NSI 4.5company rating

    Elmhurst, IL jobs

    Job Title: Operations Planning Manager Reports to: Director of Operations Job Type: Full-time We are a rapidly growing player in the natural private label food industry, dedicated to providing high-quality, organic, and sustainably sourced food products. Our commitment to excellence, innovation, and ethical business practices sets us apart as a key player in the industry. As we continue to expand our product portfolio and market presence, we are seeking a dynamic Planning Manager to lead our global food safety and quality control efforts. Position Overview: We are seeking an experienced Planning Manager to join our dynamic team. This role is pivotal in ensuring smooth operations across multiple contract manufacturers, driving efficiency, and delivering high-quality products to market on time. The ideal candidate will have a strong background in production planning, supply chain management, and relationship management within a fast-paced, mission-driven environment. Key Responsibilities Production Planning & Scheduling: Develop and manage production schedules with contract manufacturers to ensure on-time delivery of products while meeting demand forecasts. Inventory Management: Monitor inventory levels to balance supply with customer demand, avoiding overstocking or shortages. Vendor Coordination: Serve as the primary point of contact for contract manufacturers, fostering strong partnerships to ensure adherence to quality, timelines, and cost expectations. Demand Forecasting: Collaborate with sales, marketing, and operations teams to generate accurate demand forecasts and adjust production plans accordingly. Process Improvement: Identify and implement process enhancements to improve operational efficiency and reduce lead times. Quality Assurance: Work closely with Quality and Food Safety teams to ensure all products meet regulatory and brand standards. Cost Management: Monitor production and logistics costs, identifying opportunities for cost savings without compromising quality. Data Analysis: Utilize data-driven insights to track performance metrics, forecast trends, and optimize planning decisions. Compliance: Ensure compliance with all applicable food safety, regulatory, and environmental standards. Qualifications Bachelor's degree in Supply Chain Management, Operations, Business Administration, or a related field. 5+ years of experience in production planning, supply chain management, or operations, preferably within the food industry. Proven experience managing relationships with contract manufacturers. Strong analytical skills and proficiency in planning tools and software (e.g., ERP systems). Excellent communication and negotiation skills to effectively manage vendor relationships. Ability to thrive in a fast-paced environment with shifting priorities. Passion for natural and sustainable foods is a plus. Work environment: Remote work available but candidates must be living in the Chicago area to be in close proximity to NSI's office location. Please do not apply if you are not willing to relocate. Potentially 20-25% of the position would consist of visiting the NSI office or manufacturing facilities in the Chicago area as needed to support any of the company initiatives such as local team meetings and quarterly inventory counts. Benefits: Competitive compensation package that includes base salary, bonuses and semi-annual performance bonuses 100% employer paid premium health insurance including medical, dental and life insurance Supplemental coverage for vision, disability insurance, cancer, and hospital stays Generous vacation, paid holidays (14), sick/mental health days (6), and you get your birthday off 401(k) retirement plan with employer match Opportunities to connect and grow through company retreats, quarterly meetings, learning and knowledge-sharing webinars, and virtual or in-person team-building events. Flexible, remote position. Must be based in the Chicago area. NSI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all.
    $70k-90k yearly est. 60d+ ago
  • Director of Variable Operations Support

    Holman Automotive 4.4company rating

    Raleigh, NC jobs

    Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What's Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around. The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States. Holman is currently accepting applications for the position of Director of Variable Operations Support. Primary Tasks: * Provide guidance, analytics and accountability for: Pre-Owned Pricing, Pre-Owned Acquisition, Trade-In Appraisal Optimization, Reconditioning Optimization, New Car Inventory Analytics and Service Loaner Optimization. * Drive opportunities to grow both our New & Pre-Owned Retail business and improve profitability. * Provide guidance and collaboration to RVPs, Regional Aftersales Directors and store leadership to ensure operation efficiency including store specific improvement, strategic implementation and best practice sharing. * Actively support all of Holman's standardized policies and processes throughout the operations. * Actively assist in the development and/or mentorship of Dealership Operations' Managers, Team Leads and Supervisors. * Support the Inventory Management Team by providing ongoing In-Store training, support of the store operational teams with efficiency opportunities and observational insights to ensure maximum returns on our investments. * Conduct in-store observation audits to ensure compliance of the Holman Pre-Owned Playbook and provide recommendations and strategies to obtain best practice level performance. * Prepare and organize internal/external reviews, including presentations when required to the Dealership Operations and Executive Leadership Teams. * Conduct any Ad Hoc special projects per Vice-President of Inventory Optimization request * Monitor KPIs and identify opportunities to improve, and identify areas of concern * Compile and organize monthly reporting packages for Leadership Team presentations * Field and address inquiries and questions on various KPIs, metrics, and procedures from the Dealership Operations Teams. * Ad-hoc analysis and reporting to support the business. * Perform all other duties and special projects as assigned. Education and/or Training: * Bachelor's degree or equivalent work experience is required. * Proficient in various desktop tools including MS Office programs (i.e. Outlook, Excel, Word, PowerPoint, Visio, Sharepoint) Relevant Work Experience: * 5+ years' experience at leadership level with multiple levels of reporting relationships strongly preferred. * 5+ years of dealership experience in various aspects of both the variable and fixed operations (which may include sales advisor, F & I consultant, New Sales manager, Pre-Owned Sales manager or similar related work experience. #LI-BW1 At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That's why we are listening, open to learning new things - about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It's The Holman Way. At Holman, your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family, Holman is proud to offer you the benefits you deserve; including protection against illness, disability, loss of work, or preparation for retirement. Below is a brief overview of the programs available to full-time employees (programs may vary by country or worker type): * Health Insurance * Vision Insurance * Dental Insurance * Life and Disability Insurance * Flexible Spending and Health Savings Accounts * 401(k) plan with Company Match * Paid Time Off (PTO) * Paid Holidays, Bereavement, and Jury Duty Benefits: Regular Full-Time We offer excellent benefits including health, vision, dental, life and disability insurance, and 401(k) with company match. Our time off benefits include Paid Time Off (PTO), paid holidays, bereavement, and jury duty. In addition, we offer paid pregnancy and parental leave, and supplemental paid military leave to eligible employees. Temporary or Part-Time In geographic areas with statutory paid sick leave, part-time and temporary employees will receive a paid sick leave benefit that meets the mandated requirements. Artificial Intelligence Statement To maintain the integrity and authenticity of our hiring process, we kindly request that all candidates refrain from using artificial intelligence (AI) tools to generate, assist with, or enhance any part of their application materials (including resumes, cover letters, written and verbal responses, and images) or during any stage of the interview process. We value genuine, original work that reflects your personal experience, skills, and communication style. As part of our commitment to a fair and transparent evaluation process, please be advised that we may use technology to detect AI-generated content submitted by candidates. Candidates found to have used AI assistance in violation of this policy may be disqualified from consideration. Equal Opportunity Employment and Accommodations: Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. If you are a person with a disability needing assistance with the application process, please contact ************* This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
    $60k-112k yearly est. Auto-Apply 22d ago
  • Director of Security Operations

    Advance Auto Parts 4.2company rating

    Raleigh, NC jobs

    Advance Auto Parts is seeking a seasoned and strategic Director of Security Operations to lead the operational arm of our Information Security program. This role is responsible for overseeing the day-to-day execution of security operations, including threat detection, incident response, vulnerability management, and security monitoring across the enterprise. The ideal candidate will bring deep technical expertise, strong leadership capabilities, and a proactive approach to managing cyber events in a dynamic retail environment. The key responsibilities of the role include: This position is 4 days in office, 1 day remote per week, based at our corporate headquarters in Raleigh, North Carolina (North Hills) Security Operations Leadership * Lead and manage the Security Operations Center (SOC), ensuring 24/7 monitoring, threat detection, and incident response capabilities. * Oversee the development and execution of operational security processes, playbooks, and escalation procedures. Threat & Incident Management * Direct the incident response program, including investigation, containment, remediation, and post-incident reviews. * Collaborate with internal teams and external partners to manage and mitigate security threats. Vulnerability & Risk Management * Own the vulnerability management lifecycle, including scanning, prioritization, remediation tracking, and reporting. * Partner with infrastructure and application teams to ensure timely resolution of security findings. Identity & Access Management (IAM) * Own the IAM strategy and roadmap, including identity lifecycle management, access provisioning, and de-provisioning. * Define and enforce access scopes using RBAC and ABAC models to ensure least privilege and separation of duties. * Oversee IAM platforms (e.g., Okta, Azure AD, SailPoint) and ensure integration with enterprise systems and cloud environments. * Lead periodic access reviews, certification campaigns, and compliance reporting. Monitoring & Analytics * Implement and optimize security monitoring tools and SIEM platforms to improve visibility and response times. * Develop metrics and dashboards to measure operational effectiveness and risk posture. Team Development & Collaboration * Build and mentor a high-performing security operations team. * Foster collaboration across IT, compliance, legal, and business units to align security operations with enterprise goals. Continuous Improvement * Stay current with emerging threats, technologies, and best practices. * Drive innovation and automation in security operations to improve efficiency and scalability. Qualifications: * Bachelor's or master's degree in computer science, Information Security, or related field. * 10+ years of experience in cybersecurity, with 5+ years in a leadership role focused on security operations. * Proven experience managing SOCs, incident response, vulnerability management programs, and IAM programs. * Strong understanding of SIEM, EDR, threat intelligence, forensic tools, IAM platforms, and access governance models. Skills & Competencies * Excellent communication and leadership skills. * Strong analytical and decision-making abilities. * Deep technical knowledge of security operations and IAM tools. * Ability to manage high-pressure situations and complex incidents. * Experience in regulated environments and compliance frameworks. California Residents click below for Privacy Notice: ***************************************************
    $90k-134k yearly est. 34d ago
  • Director of S&OP

    Miniat LLC 4.1company rating

    South Holland, IL jobs

    The Director of S&OP is a transformational planning leader responsible for elevating the company's Demand Planning maturity, capacity management, finite scheduling, inventory strategy, and customer fulfillment. This role owns the end-to-end IBP/S&OP process, including the consensus Demand Plan and the Supply & Capacity elements, partnering closely with Operations and Sales to drive alignment on production priorities and service expectations. The Director leads a team responsible for customer order management and plant-level finite scheduling, and is accountable for key enterprise outcomes including OTIF performance, inventory availability, capacity utilization, and production schedule stability. They will also play a central leadership role in the company's upcoming ERP transformation and the development of AI-enabled scheduling and capacity optimization tools. Primary Responsibilities: Own and Transform the Integrated IBP/S&OP Process (Demand & Supply) Own the entire Demand Planning cycle, including statistical forecasting, forecast review, and finalization of the consensus forecast. Lead the monthly Demand Review process, partnering directly with Sales, Marketing, and Finance to validate commercial plans and incorporate market intelligence and customer insights. Elevate the quality, repeatability, and strategic value of supply planning and capacity review processes. Strengthen cross-functional alignment and visibility into supply risks, inventory drivers, and production constraints. Own Capacity Planning Across Two Shared-Capability Facilities Act as the final owner of the capacity model, recommending staffing adjustments, overtime needs, and mix/changeover strategies. Ensure feasible, reliable, and efficient production plans that support customer and inventory commitments. Lead Finite Scheduling & Drive AI-Enabled Optimization Oversee plant scheduling execution while redesigning the scheduling process using advanced analytics and AI. Reduce changeovers, increase throughput, stabilize production, and integrate new scheduling capabilities into future systems. Oversee Customer Service & Fulfillment Performance Lead Customer Service representatives, strengthen customer order management processes, and serve as the top escalation point. Drive continuous improvement with OTIF as the primary KPI. Redesign Inventory & Safety Stock Strategy Own both the logic and execution of safety stock policies. Improve OTIF and reduce carrying costs while using inventory strategically to smooth production volatility. Lead Through Change Serve as a key leader in the ERP transition, ensuring planning excellence is embedded in future-state technology and workflows. Bring a mindset of curiosity, analytics, and continuous improvement to transform planning systems and culture. Perform other duties as assigned Supervisory Responsibilities: Oversee, direct, and support Customer Service and Scheduling teams. Requirements: 10 years' experience in supply planning, operations planning, or IBP/S&OP leadership. Strong experience in capacity modeling, production planning, and finite scheduling. Proven ability to lead transformative change, including system implementations and process redesign. High analytical capability with advanced Excel/Power BI skills; openness to AI/ML tools. Experience in food manufacturing or a similar high-complexity environment preferred. Strong leadership presence with the ability to influence cross-functionally and develop high-performing teams. Competencies: Communication: The ability to give and gather information and actively manage the communication process by asking questions, conveying complex information in plain language, listening and considering others' views, state own views clearly and concisely, and address conflict in a professional and productive manner. Detail Oriented: Thoroughness in accomplishing a task through concern for all the areas involved no matter how small; monitors and checks work or information; and plans and organizes time and resources efficiently. Time Management: Able to make the most effective use of one's own time and that of others; gets the job done without procrastinating or delaying; is constantly aware of what is the best use of time. Results Orientation: The ability to focus on the desired result of one's own or one's unit's work, setting challenging goals, focusing effort on the goals, and meeting or exceeding them. Project Management: Able to initiate, plan, execute, control, and close the work of a team to achieve specific goals and meet specific success criteria. Benefits for this role include: Medical, vision, dental, potential bonus up to 25% (50% personal performance based & 50% company performance), profit sharing (which feeds retirement) at a minimum of 3% annually and 200 hours PTO in the 1st 12 months
    $72k-127k yearly est. 1d ago
  • Director, Privacy

    Rivian 4.1company rating

    Torrance, CA jobs

    About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary We're looking for an experienced and highly motivated individual to lead the operations for Rivian's data privacy program. You'll be responsible for all operational aspects of customer and employee privacy, managing customer disclosures, performing risk and compliance reviews of privacy initiatives, addressing customer inquiries, and conducting compliance reviews. Responsibilities The Director, Privacy will manage and continue to scale Rivian's privacy operations worldwide. This individual will interface directly with corporate and operational leadership to develop, implement, maintain, and ensure a best-in-class data privacy programs. Program Leadership & Governance Lead and continuously scale Rivian's privacy operations worldwide, partnering with corporate and operational leadership to maintain a best-in-class privacy program. Manage Rivian's privacy policies, procedures, controls, documentation, and guidance in consultation with the Privacy, Cybersecurity, and AI Legal teams. Manage Privacy Steering Committee operations and serve as a member of cross-functional governance bodies such as Third-Party Risk Management and Cybersecurity Committees. Update and maintain the Record of Processing Activities (RoPA) to ensure ongoing compliance with global privacy regulations. Training, Awareness & Culture Develop and deliver privacy training and awareness programs, including foundational training, role-based modules, and periodic events. Actively promote the importance of data privacy across the organization via the Rivian Privacy Champions program and direct engagement with product and functional teams. Product, Services & Customer Experience Lead privacy reviews for new and changed products and services; prepare privacy impact assessments/data protection impact assessments together with business teams. Advise on privacy disclosures and customer choices in Rivian vehicles, apps, and digital products. Coordinate with teams managing Rivian website content with privacy implications (cookies, Privacy Hub, customer support articles). Rights Requests, Inquiries & Operations Manage privacy rights request processes and tooling consistent with legal requirements and industry best practices. Work closely with Rivian's Customer Support team to receive, track, and respond to privacy-related inquiries efficiently and consistently. Compliance, Metrics & Tooling Manage privacy compliance reviews and build metrics, dashboards, and reporting for senior management. Pursue opportunities to leverage AI systems and other advanced tools to improve privacy compliance operations. Drive the effective use of privacy tools (e.g., Ketch), data platforms (e.g., Databricks), and project/reporting systems to enable scalable, data-driven privacy operations. Cross-Functional Partnership Work closely with Cybersecurity, Information Technology, Legal, the People Team, and other stakeholders to align on Rivian's data privacy goals and implementation strategies. Serve as a trusted advisor to business leaders on privacy risk, trade-offs, and implementation options. Qualifications Required Minimum 10 years of proven privacy operational experience in multinational, complex, fast-growing global organizations, preferably in technology or automotive. Experience must be focused on privacy operations and risk management (not solely information security, data governance, or research). Strong knowledge of applicable global data privacy laws and requirements, including CCPA/CPRA and GDPR, with the ability to identify emerging trends and evolving issues. Demonstrated experience authoring and managing data privacy policies, procedures, training, and compliance documentation. Hands-on experience preparing and managing privacy impact assessments / data protection impact assessments (PIA/DPIA) and AI-related privacy assessments. Deep understanding of privacy principles and best practices and how to operationalize them at scale. Strong knowledge of consumer marketing-related privacy risks, including website tracking and cookie management. Proven ability to work independently with a deadline-centric, action-oriented mindset in a rapidly changing environment. Outstanding written and oral communication skills, with a focus on clarity, conciseness, and responsiveness. Strong analytical skills with extensive experience in metrics, dashboards, and data-driven reporting. High proficiency with privacy tools (e.g., Ketch), Google Workspace, data analytics tools (e.g., Databricks), and project management/reporting platforms. Demonstrated ability to work both independently and collaboratively in a dynamic, fast-paced environment. CIPP certification required. Ability to travel as needed. A strong commitment to teamwork, collaboration, and professionalism. Preferred Experience in automotive, EV, or software-defined product environments. Prior involvement in global product launches, connected vehicle platforms, or AI/ML-enabled services with privacy considerations. Pay Disclosure Salary Range for Irvine, CA-based applicants: $218,800 - $312,500 annually (Actual compensation will be determined based on experience, location, and other factors permitted by law). Equal Opportunity Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com. Candidate Data Privacy Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes ("Candidate Personal Data"). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian's service providers, including providers of background checks, staffing services, and cloud services. Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. Please note that we are currently not accepting applications from third party application services. Required Minimum 10 years of proven privacy operational experience in multinational, complex, fast-growing global organizations, preferably in technology or automotive. Experience must be focused on privacy operations and risk management (not solely information security, data governance, or research). Strong knowledge of applicable global data privacy laws and requirements, including CCPA/CPRA and GDPR, with the ability to identify emerging trends and evolving issues. Demonstrated experience authoring and managing data privacy policies, procedures, training, and compliance documentation. Hands-on experience preparing and managing privacy impact assessments / data protection impact assessments (PIA/DPIA) and AI-related privacy assessments. Deep understanding of privacy principles and best practices and how to operationalize them at scale. Strong knowledge of consumer marketing-related privacy risks, including website tracking and cookie management. Proven ability to work independently with a deadline-centric, action-oriented mindset in a rapidly changing environment. Outstanding written and oral communication skills, with a focus on clarity, conciseness, and responsiveness. Strong analytical skills with extensive experience in metrics, dashboards, and data-driven reporting. High proficiency with privacy tools (e.g., Ketch), Google Workspace, data analytics tools (e.g., Databricks), and project management/reporting platforms. Demonstrated ability to work both independently and collaboratively in a dynamic, fast-paced environment. CIPP certification required. Ability to travel as needed. A strong commitment to teamwork, collaboration, and professionalism. Preferred Experience in automotive, EV, or software-defined product environments. Prior involvement in global product launches, connected vehicle platforms, or AI/ML-enabled services with privacy considerations. The Director, Privacy will manage and continue to scale Rivian's privacy operations worldwide. This individual will interface directly with corporate and operational leadership to develop, implement, maintain, and ensure a best-in-class data privacy programs. Program Leadership & Governance Lead and continuously scale Rivian's privacy operations worldwide, partnering with corporate and operational leadership to maintain a best-in-class privacy program. Manage Rivian's privacy policies, procedures, controls, documentation, and guidance in consultation with the Privacy, Cybersecurity, and AI Legal teams. Manage Privacy Steering Committee operations and serve as a member of cross-functional governance bodies such as Third-Party Risk Management and Cybersecurity Committees. Update and maintain the Record of Processing Activities (RoPA) to ensure ongoing compliance with global privacy regulations. Training, Awareness & Culture Develop and deliver privacy training and awareness programs, including foundational training, role-based modules, and periodic events. Actively promote the importance of data privacy across the organization via the Rivian Privacy Champions program and direct engagement with product and functional teams. Product, Services & Customer Experience Lead privacy reviews for new and changed products and services; prepare privacy impact assessments/data protection impact assessments together with business teams. Advise on privacy disclosures and customer choices in Rivian vehicles, apps, and digital products. Coordinate with teams managing Rivian website content with privacy implications (cookies, Privacy Hub, customer support articles). Rights Requests, Inquiries & Operations Manage privacy rights request processes and tooling consistent with legal requirements and industry best practices. Work closely with Rivian's Customer Support team to receive, track, and respond to privacy-related inquiries efficiently and consistently. Compliance, Metrics & Tooling Manage privacy compliance reviews and build metrics, dashboards, and reporting for senior management. Pursue opportunities to leverage AI systems and other advanced tools to improve privacy compliance operations. Drive the effective use of privacy tools (e.g., Ketch), data platforms (e.g., Databricks), and project/reporting systems to enable scalable, data-driven privacy operations. Cross-Functional Partnership Work closely with Cybersecurity, Information Technology, Legal, the People Team, and other stakeholders to align on Rivian's data privacy goals and implementation strategies. Serve as a trusted advisor to business leaders on privacy risk, trade-offs, and implementation options.
    $218.8k-312.5k yearly 26d ago
  • Director, Privacy

    Rivian 4.1company rating

    Irvine, CA jobs

    About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary We're looking for an experienced and highly motivated individual to lead the operations for Rivian's data privacy program. You'll be responsible for all operational aspects of customer and employee privacy, managing customer disclosures, performing risk and compliance reviews of privacy initiatives, addressing customer inquiries, and conducting compliance reviews. Responsibilities The Director, Privacy will manage and continue to scale Rivian's privacy operations worldwide. This individual will interface directly with corporate and operational leadership to develop, implement, maintain, and ensure a best-in-class data privacy programs. Program Leadership & Governance Lead and continuously scale Rivian's privacy operations worldwide, partnering with corporate and operational leadership to maintain a best-in-class privacy program. Manage Rivian's privacy policies, procedures, controls, documentation, and guidance in consultation with the Privacy, Cybersecurity, and AI Legal teams. Manage Privacy Steering Committee operations and serve as a member of cross-functional governance bodies such as Third-Party Risk Management and Cybersecurity Committees. Update and maintain the Record of Processing Activities (RoPA) to ensure ongoing compliance with global privacy regulations. Training, Awareness & Culture Develop and deliver privacy training and awareness programs, including foundational training, role-based modules, and periodic events. Actively promote the importance of data privacy across the organization via the Rivian Privacy Champions program and direct engagement with product and functional teams. Product, Services & Customer Experience Lead privacy reviews for new and changed products and services; prepare privacy impact assessments/data protection impact assessments together with business teams. Advise on privacy disclosures and customer choices in Rivian vehicles, apps, and digital products. Coordinate with teams managing Rivian website content with privacy implications (cookies, Privacy Hub, customer support articles). Rights Requests, Inquiries & Operations Manage privacy rights request processes and tooling consistent with legal requirements and industry best practices. Work closely with Rivian's Customer Support team to receive, track, and respond to privacy-related inquiries efficiently and consistently. Compliance, Metrics & Tooling Manage privacy compliance reviews and build metrics, dashboards, and reporting for senior management. Pursue opportunities to leverage AI systems and other advanced tools to improve privacy compliance operations. Drive the effective use of privacy tools (e.g., Ketch), data platforms (e.g., Databricks), and project/reporting systems to enable scalable, data-driven privacy operations. Cross-Functional Partnership Work closely with Cybersecurity, Information Technology, Legal, the People Team, and other stakeholders to align on Rivian's data privacy goals and implementation strategies. Serve as a trusted advisor to business leaders on privacy risk, trade-offs, and implementation options. Qualifications Required Minimum 10 years of proven privacy operational experience in multinational, complex, fast-growing global organizations, preferably in technology or automotive. Experience must be focused on privacy operations and risk management (not solely information security, data governance, or research). Strong knowledge of applicable global data privacy laws and requirements, including CCPA/CPRA and GDPR, with the ability to identify emerging trends and evolving issues. Demonstrated experience authoring and managing data privacy policies, procedures, training, and compliance documentation. Hands-on experience preparing and managing privacy impact assessments / data protection impact assessments (PIA/DPIA) and AI-related privacy assessments. Deep understanding of privacy principles and best practices and how to operationalize them at scale. Strong knowledge of consumer marketing-related privacy risks, including website tracking and cookie management. Proven ability to work independently with a deadline-centric, action-oriented mindset in a rapidly changing environment. Outstanding written and oral communication skills, with a focus on clarity, conciseness, and responsiveness. Strong analytical skills with extensive experience in metrics, dashboards, and data-driven reporting. High proficiency with privacy tools (e.g., Ketch), Google Workspace, data analytics tools (e.g., Databricks), and project management/reporting platforms. Demonstrated ability to work both independently and collaboratively in a dynamic, fast-paced environment. CIPP certification required. Ability to travel as needed. A strong commitment to teamwork, collaboration, and professionalism. Preferred Experience in automotive, EV, or software-defined product environments. Prior involvement in global product launches, connected vehicle platforms, or AI/ML-enabled services with privacy considerations. Pay Disclosure Salary Range for Irvine, CA-based applicants: $218,800 - $312,500 annually (Actual compensation will be determined based on experience, location, and other factors permitted by law). Equal Opportunity Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com. Candidate Data Privacy Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes ("Candidate Personal Data"). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian's service providers, including providers of background checks, staffing services, and cloud services. Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. Please note that we are currently not accepting applications from third party application services. Required Minimum 10 years of proven privacy operational experience in multinational, complex, fast-growing global organizations, preferably in technology or automotive. Experience must be focused on privacy operations and risk management (not solely information security, data governance, or research). Strong knowledge of applicable global data privacy laws and requirements, including CCPA/CPRA and GDPR, with the ability to identify emerging trends and evolving issues. Demonstrated experience authoring and managing data privacy policies, procedures, training, and compliance documentation. Hands-on experience preparing and managing privacy impact assessments / data protection impact assessments (PIA/DPIA) and AI-related privacy assessments. Deep understanding of privacy principles and best practices and how to operationalize them at scale. Strong knowledge of consumer marketing-related privacy risks, including website tracking and cookie management. Proven ability to work independently with a deadline-centric, action-oriented mindset in a rapidly changing environment. Outstanding written and oral communication skills, with a focus on clarity, conciseness, and responsiveness. Strong analytical skills with extensive experience in metrics, dashboards, and data-driven reporting. High proficiency with privacy tools (e.g., Ketch), Google Workspace, data analytics tools (e.g., Databricks), and project management/reporting platforms. Demonstrated ability to work both independently and collaboratively in a dynamic, fast-paced environment. CIPP certification required. Ability to travel as needed. A strong commitment to teamwork, collaboration, and professionalism. Preferred Experience in automotive, EV, or software-defined product environments. Prior involvement in global product launches, connected vehicle platforms, or AI/ML-enabled services with privacy considerations. The Director, Privacy will manage and continue to scale Rivian's privacy operations worldwide. This individual will interface directly with corporate and operational leadership to develop, implement, maintain, and ensure a best-in-class data privacy programs. Program Leadership & Governance Lead and continuously scale Rivian's privacy operations worldwide, partnering with corporate and operational leadership to maintain a best-in-class privacy program. Manage Rivian's privacy policies, procedures, controls, documentation, and guidance in consultation with the Privacy, Cybersecurity, and AI Legal teams. Manage Privacy Steering Committee operations and serve as a member of cross-functional governance bodies such as Third-Party Risk Management and Cybersecurity Committees. Update and maintain the Record of Processing Activities (RoPA) to ensure ongoing compliance with global privacy regulations. Training, Awareness & Culture Develop and deliver privacy training and awareness programs, including foundational training, role-based modules, and periodic events. Actively promote the importance of data privacy across the organization via the Rivian Privacy Champions program and direct engagement with product and functional teams. Product, Services & Customer Experience Lead privacy reviews for new and changed products and services; prepare privacy impact assessments/data protection impact assessments together with business teams. Advise on privacy disclosures and customer choices in Rivian vehicles, apps, and digital products. Coordinate with teams managing Rivian website content with privacy implications (cookies, Privacy Hub, customer support articles). Rights Requests, Inquiries & Operations Manage privacy rights request processes and tooling consistent with legal requirements and industry best practices. Work closely with Rivian's Customer Support team to receive, track, and respond to privacy-related inquiries efficiently and consistently. Compliance, Metrics & Tooling Manage privacy compliance reviews and build metrics, dashboards, and reporting for senior management. Pursue opportunities to leverage AI systems and other advanced tools to improve privacy compliance operations. Drive the effective use of privacy tools (e.g., Ketch), data platforms (e.g., Databricks), and project/reporting systems to enable scalable, data-driven privacy operations. Cross-Functional Partnership Work closely with Cybersecurity, Information Technology, Legal, the People Team, and other stakeholders to align on Rivian's data privacy goals and implementation strategies. Serve as a trusted advisor to business leaders on privacy risk, trade-offs, and implementation options.
    $218.8k-312.5k yearly 26d ago
  • Director, Privacy

    Rivian 4.1company rating

    Palo Alto, CA jobs

    About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary We're looking for an experienced and highly motivated individual to lead the operations for Rivian's data privacy program. You'll be responsible for all operational aspects of customer and employee privacy, managing customer disclosures, performing risk and compliance reviews of privacy initiatives, addressing customer inquiries, and conducting compliance reviews. Responsibilities The Director, Privacy will manage and continue to scale Rivian's privacy operations worldwide. This individual will interface directly with corporate and operational leadership to develop, implement, maintain, and ensure a best-in-class data privacy programs. Program Leadership & Governance Lead and continuously scale Rivian's privacy operations worldwide, partnering with corporate and operational leadership to maintain a best-in-class privacy program. Manage Rivian's privacy policies, procedures, controls, documentation, and guidance in consultation with the Privacy, Cybersecurity, and AI Legal teams. Manage Privacy Steering Committee operations and serve as a member of cross-functional governance bodies such as Third-Party Risk Management and Cybersecurity Committees. Update and maintain the Record of Processing Activities (RoPA) to ensure ongoing compliance with global privacy regulations. Training, Awareness & Culture Develop and deliver privacy training and awareness programs, including foundational training, role-based modules, and periodic events. Actively promote the importance of data privacy across the organization via the Rivian Privacy Champions program and direct engagement with product and functional teams. Product, Services & Customer Experience Lead privacy reviews for new and changed products and services; prepare privacy impact assessments/data protection impact assessments together with business teams. Advise on privacy disclosures and customer choices in Rivian vehicles, apps, and digital products. Coordinate with teams managing Rivian website content with privacy implications (cookies, Privacy Hub, customer support articles). Rights Requests, Inquiries & Operations Manage privacy rights request processes and tooling consistent with legal requirements and industry best practices. Work closely with Rivian's Customer Support team to receive, track, and respond to privacy-related inquiries efficiently and consistently. Compliance, Metrics & Tooling Manage privacy compliance reviews and build metrics, dashboards, and reporting for senior management. Pursue opportunities to leverage AI systems and other advanced tools to improve privacy compliance operations. Drive the effective use of privacy tools (e.g., Ketch), data platforms (e.g., Databricks), and project/reporting systems to enable scalable, data-driven privacy operations. Cross-Functional Partnership Work closely with Cybersecurity, Information Technology, Legal, the People Team, and other stakeholders to align on Rivian's data privacy goals and implementation strategies. Serve as a trusted advisor to business leaders on privacy risk, trade-offs, and implementation options. Qualifications Required Minimum 10 years of proven privacy operational experience in multinational, complex, fast-growing global organizations, preferably in technology or automotive. Experience must be focused on privacy operations and risk management (not solely information security, data governance, or research). Strong knowledge of applicable global data privacy laws and requirements, including CCPA/CPRA and GDPR, with the ability to identify emerging trends and evolving issues. Demonstrated experience authoring and managing data privacy policies, procedures, training, and compliance documentation. Hands-on experience preparing and managing privacy impact assessments / data protection impact assessments (PIA/DPIA) and AI-related privacy assessments. Deep understanding of privacy principles and best practices and how to operationalize them at scale. Strong knowledge of consumer marketing-related privacy risks, including website tracking and cookie management. Proven ability to work independently with a deadline-centric, action-oriented mindset in a rapidly changing environment. Outstanding written and oral communication skills, with a focus on clarity, conciseness, and responsiveness. Strong analytical skills with extensive experience in metrics, dashboards, and data-driven reporting. High proficiency with privacy tools (e.g., Ketch), Google Workspace, data analytics tools (e.g., Databricks), and project management/reporting platforms. Demonstrated ability to work both independently and collaboratively in a dynamic, fast-paced environment. CIPP certification required. Ability to travel as needed. A strong commitment to teamwork, collaboration, and professionalism. Preferred Experience in automotive, EV, or software-defined product environments. Prior involvement in global product launches, connected vehicle platforms, or AI/ML-enabled services with privacy considerations. Pay Disclosure Salary Range for Irvine, CA-based applicants: $218,800 - $312,500 annually (Actual compensation will be determined based on experience, location, and other factors permitted by law). Equal Opportunity Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com. Candidate Data Privacy Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes ("Candidate Personal Data"). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian's service providers, including providers of background checks, staffing services, and cloud services. Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. Please note that we are currently not accepting applications from third party application services. Required Minimum 10 years of proven privacy operational experience in multinational, complex, fast-growing global organizations, preferably in technology or automotive. Experience must be focused on privacy operations and risk management (not solely information security, data governance, or research). Strong knowledge of applicable global data privacy laws and requirements, including CCPA/CPRA and GDPR, with the ability to identify emerging trends and evolving issues. Demonstrated experience authoring and managing data privacy policies, procedures, training, and compliance documentation. Hands-on experience preparing and managing privacy impact assessments / data protection impact assessments (PIA/DPIA) and AI-related privacy assessments. Deep understanding of privacy principles and best practices and how to operationalize them at scale. Strong knowledge of consumer marketing-related privacy risks, including website tracking and cookie management. Proven ability to work independently with a deadline-centric, action-oriented mindset in a rapidly changing environment. Outstanding written and oral communication skills, with a focus on clarity, conciseness, and responsiveness. Strong analytical skills with extensive experience in metrics, dashboards, and data-driven reporting. High proficiency with privacy tools (e.g., Ketch), Google Workspace, data analytics tools (e.g., Databricks), and project management/reporting platforms. Demonstrated ability to work both independently and collaboratively in a dynamic, fast-paced environment. CIPP certification required. Ability to travel as needed. A strong commitment to teamwork, collaboration, and professionalism. Preferred Experience in automotive, EV, or software-defined product environments. Prior involvement in global product launches, connected vehicle platforms, or AI/ML-enabled services with privacy considerations. The Director, Privacy will manage and continue to scale Rivian's privacy operations worldwide. This individual will interface directly with corporate and operational leadership to develop, implement, maintain, and ensure a best-in-class data privacy programs. Program Leadership & Governance Lead and continuously scale Rivian's privacy operations worldwide, partnering with corporate and operational leadership to maintain a best-in-class privacy program. Manage Rivian's privacy policies, procedures, controls, documentation, and guidance in consultation with the Privacy, Cybersecurity, and AI Legal teams. Manage Privacy Steering Committee operations and serve as a member of cross-functional governance bodies such as Third-Party Risk Management and Cybersecurity Committees. Update and maintain the Record of Processing Activities (RoPA) to ensure ongoing compliance with global privacy regulations. Training, Awareness & Culture Develop and deliver privacy training and awareness programs, including foundational training, role-based modules, and periodic events. Actively promote the importance of data privacy across the organization via the Rivian Privacy Champions program and direct engagement with product and functional teams. Product, Services & Customer Experience Lead privacy reviews for new and changed products and services; prepare privacy impact assessments/data protection impact assessments together with business teams. Advise on privacy disclosures and customer choices in Rivian vehicles, apps, and digital products. Coordinate with teams managing Rivian website content with privacy implications (cookies, Privacy Hub, customer support articles). Rights Requests, Inquiries & Operations Manage privacy rights request processes and tooling consistent with legal requirements and industry best practices. Work closely with Rivian's Customer Support team to receive, track, and respond to privacy-related inquiries efficiently and consistently. Compliance, Metrics & Tooling Manage privacy compliance reviews and build metrics, dashboards, and reporting for senior management. Pursue opportunities to leverage AI systems and other advanced tools to improve privacy compliance operations. Drive the effective use of privacy tools (e.g., Ketch), data platforms (e.g., Databricks), and project/reporting systems to enable scalable, data-driven privacy operations. Cross-Functional Partnership Work closely with Cybersecurity, Information Technology, Legal, the People Team, and other stakeholders to align on Rivian's data privacy goals and implementation strategies. Serve as a trusted advisor to business leaders on privacy risk, trade-offs, and implementation options.
    $218.8k-312.5k yearly 26d ago
  • Director, Privacy

    Rivian 4.1company rating

    Atlanta, GA jobs

    About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary We're looking for an experienced and highly motivated individual to lead the operations for Rivian's data privacy program. You'll be responsible for all operational aspects of customer and employee privacy, managing customer disclosures, performing risk and compliance reviews of privacy initiatives, addressing customer inquiries, and conducting compliance reviews. Responsibilities The Director, Privacy will manage and continue to scale Rivian's privacy operations worldwide. This individual will interface directly with corporate and operational leadership to develop, implement, maintain, and ensure a best-in-class data privacy programs. Program Leadership & Governance Lead and continuously scale Rivian's privacy operations worldwide, partnering with corporate and operational leadership to maintain a best-in-class privacy program. Manage Rivian's privacy policies, procedures, controls, documentation, and guidance in consultation with the Privacy, Cybersecurity, and AI Legal teams. Manage Privacy Steering Committee operations and serve as a member of cross-functional governance bodies such as Third-Party Risk Management and Cybersecurity Committees. Update and maintain the Record of Processing Activities (RoPA) to ensure ongoing compliance with global privacy regulations. Training, Awareness & Culture Develop and deliver privacy training and awareness programs, including foundational training, role-based modules, and periodic events. Actively promote the importance of data privacy across the organization via the Rivian Privacy Champions program and direct engagement with product and functional teams. Product, Services & Customer Experience Lead privacy reviews for new and changed products and services; prepare privacy impact assessments/data protection impact assessments together with business teams. Advise on privacy disclosures and customer choices in Rivian vehicles, apps, and digital products. Coordinate with teams managing Rivian website content with privacy implications (cookies, Privacy Hub, customer support articles). Rights Requests, Inquiries & Operations Manage privacy rights request processes and tooling consistent with legal requirements and industry best practices. Work closely with Rivian's Customer Support team to receive, track, and respond to privacy-related inquiries efficiently and consistently. Compliance, Metrics & Tooling Manage privacy compliance reviews and build metrics, dashboards, and reporting for senior management. Pursue opportunities to leverage AI systems and other advanced tools to improve privacy compliance operations. Drive the effective use of privacy tools (e.g., Ketch), data platforms (e.g., Databricks), and project/reporting systems to enable scalable, data-driven privacy operations. Cross-Functional Partnership Work closely with Cybersecurity, Information Technology, Legal, the People Team, and other stakeholders to align on Rivian's data privacy goals and implementation strategies. Serve as a trusted advisor to business leaders on privacy risk, trade-offs, and implementation options. Qualifications Required Minimum 10 years of proven privacy operational experience in multinational, complex, fast-growing global organizations, preferably in technology or automotive. Experience must be focused on privacy operations and risk management (not solely information security, data governance, or research). Strong knowledge of applicable global data privacy laws and requirements, including CCPA/CPRA and GDPR, with the ability to identify emerging trends and evolving issues. Demonstrated experience authoring and managing data privacy policies, procedures, training, and compliance documentation. Hands-on experience preparing and managing privacy impact assessments / data protection impact assessments (PIA/DPIA) and AI-related privacy assessments. Deep understanding of privacy principles and best practices and how to operationalize them at scale. Strong knowledge of consumer marketing-related privacy risks, including website tracking and cookie management. Proven ability to work independently with a deadline-centric, action-oriented mindset in a rapidly changing environment. Outstanding written and oral communication skills, with a focus on clarity, conciseness, and responsiveness. Strong analytical skills with extensive experience in metrics, dashboards, and data-driven reporting. High proficiency with privacy tools (e.g., Ketch), Google Workspace, data analytics tools (e.g., Databricks), and project management/reporting platforms. Demonstrated ability to work both independently and collaboratively in a dynamic, fast-paced environment. CIPP certification required. Ability to travel as needed. A strong commitment to teamwork, collaboration, and professionalism. Preferred Experience in automotive, EV, or software-defined product environments. Prior involvement in global product launches, connected vehicle platforms, or AI/ML-enabled services with privacy considerations. Pay Disclosure Salary Range for Irvine, CA-based applicants: $218,800 - $312,500 annually (Actual compensation will be determined based on experience, location, and other factors permitted by law). Equal Opportunity Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com. Candidate Data Privacy Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes ("Candidate Personal Data"). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian's service providers, including providers of background checks, staffing services, and cloud services. Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. Please note that we are currently not accepting applications from third party application services. Required Minimum 10 years of proven privacy operational experience in multinational, complex, fast-growing global organizations, preferably in technology or automotive. Experience must be focused on privacy operations and risk management (not solely information security, data governance, or research). Strong knowledge of applicable global data privacy laws and requirements, including CCPA/CPRA and GDPR, with the ability to identify emerging trends and evolving issues. Demonstrated experience authoring and managing data privacy policies, procedures, training, and compliance documentation. Hands-on experience preparing and managing privacy impact assessments / data protection impact assessments (PIA/DPIA) and AI-related privacy assessments. Deep understanding of privacy principles and best practices and how to operationalize them at scale. Strong knowledge of consumer marketing-related privacy risks, including website tracking and cookie management. Proven ability to work independently with a deadline-centric, action-oriented mindset in a rapidly changing environment. Outstanding written and oral communication skills, with a focus on clarity, conciseness, and responsiveness. Strong analytical skills with extensive experience in metrics, dashboards, and data-driven reporting. High proficiency with privacy tools (e.g., Ketch), Google Workspace, data analytics tools (e.g., Databricks), and project management/reporting platforms. Demonstrated ability to work both independently and collaboratively in a dynamic, fast-paced environment. CIPP certification required. Ability to travel as needed. A strong commitment to teamwork, collaboration, and professionalism. Preferred Experience in automotive, EV, or software-defined product environments. Prior involvement in global product launches, connected vehicle platforms, or AI/ML-enabled services with privacy considerations. The Director, Privacy will manage and continue to scale Rivian's privacy operations worldwide. This individual will interface directly with corporate and operational leadership to develop, implement, maintain, and ensure a best-in-class data privacy programs. Program Leadership & Governance Lead and continuously scale Rivian's privacy operations worldwide, partnering with corporate and operational leadership to maintain a best-in-class privacy program. Manage Rivian's privacy policies, procedures, controls, documentation, and guidance in consultation with the Privacy, Cybersecurity, and AI Legal teams. Manage Privacy Steering Committee operations and serve as a member of cross-functional governance bodies such as Third-Party Risk Management and Cybersecurity Committees. Update and maintain the Record of Processing Activities (RoPA) to ensure ongoing compliance with global privacy regulations. Training, Awareness & Culture Develop and deliver privacy training and awareness programs, including foundational training, role-based modules, and periodic events. Actively promote the importance of data privacy across the organization via the Rivian Privacy Champions program and direct engagement with product and functional teams. Product, Services & Customer Experience Lead privacy reviews for new and changed products and services; prepare privacy impact assessments/data protection impact assessments together with business teams. Advise on privacy disclosures and customer choices in Rivian vehicles, apps, and digital products. Coordinate with teams managing Rivian website content with privacy implications (cookies, Privacy Hub, customer support articles). Rights Requests, Inquiries & Operations Manage privacy rights request processes and tooling consistent with legal requirements and industry best practices. Work closely with Rivian's Customer Support team to receive, track, and respond to privacy-related inquiries efficiently and consistently. Compliance, Metrics & Tooling Manage privacy compliance reviews and build metrics, dashboards, and reporting for senior management. Pursue opportunities to leverage AI systems and other advanced tools to improve privacy compliance operations. Drive the effective use of privacy tools (e.g., Ketch), data platforms (e.g., Databricks), and project/reporting systems to enable scalable, data-driven privacy operations. Cross-Functional Partnership Work closely with Cybersecurity, Information Technology, Legal, the People Team, and other stakeholders to align on Rivian's data privacy goals and implementation strategies. Serve as a trusted advisor to business leaders on privacy risk, trade-offs, and implementation options.
    $218.8k-312.5k yearly 26d ago

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