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Donations attendant skills for your resume and career

Updated January 8, 2025
2 min read
Below we've compiled a list of the most critical donations attendant skills. We ranked the top skills for donations attendants based on the percentage of resumes they appeared on. For example, 18.0% of donations attendant resumes contained cleanliness as a skill. Continue reading to find out what skills a donations attendant needs to be successful in the workplace.

15 donations attendant skills for your resume and career

1. Cleanliness

Here's how donations attendants use cleanliness:
  • Maintained safety and cleanliness of warehouse area by sweeping and organizing donation bins.
  • Changed out merchandise bins, helped with maintaining the cleanliness of the production area and performed light maintenance duties as needed.

2. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how donations attendants use customer service:
  • Test and evaluate condition of electrical product donations, price electrical products, handling customer inquiries and providing exceptional customer service.
  • Received donations from customers- Separated donation items and moved furniture- Load and unloaded trailers- Loaded and wrapped pallets- Cashier and customer service

3. Work Ethic

Here's how donations attendants use work ethic:
  • Demonstrated leadership and great work ethics and dedication to completing the job properly and promptly.
  • Maintained a valuable work ethic that was reliable for future experiences.

4. Retail Store

Here's how donations attendants use retail store:
  • Determine appropriate items for retail store, price items to sell.
  • Prepare and price received donations for delivery to retail store floor.

5. Sales Floor

The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.

Here's how donations attendants use sales floor:
  • Take donations, test electronics to see if it works properly, put out on the sales floor if it works.
  • Price the sorted items at my workstation and put the items into a cart to be placed on the sales floor.

6. Pallets

Here's how donations attendants use pallets:
  • Assisted with unloading and loading trucks and trailers and followed all policies and procedures relating to pallet use.
  • Collect donations that were too large for a bin and instead secure them onto a merchandise pallet.

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7. Safety Rules

Principles or regulations that ensure the protection of people, objects, or the environment are called safety rules. These rules can be governing actions, devices, or procedures that help in minimizing the risks of loss, injury, or damage.

Here's how donations attendants use safety rules:
  • Followed and ensured all safety rules are complied with and appropriate safety equipment is used.
  • Conducted safety inspections and followed safety rules and procedures.

8. Pallet Jack

Here's how donations attendants use pallet jack:
  • Take donations greet people unload and load the truck use pallet jack also use forklift price items and also ran cash register
  • Major time is spent with a pallet jack moving bins and stacks around as well as loading trucks.

9. Customer Vehicles

A customer vehicle is a medium used to convey the message to a targeted audience. They are specific networks within a medium that you use to communicate your message.

Here's how donations attendants use customer vehicles:
  • Load and unload supply trucks, load and unload donor/customer vehicles.
  • Greet donors and assist with unloading donations from customer vehicle.

10. Punctuality

Here's how donations attendants use punctuality:
  • Received awards for punctuality and receiving the most donations.

11. Tax Receipts

Here's how donations attendants use tax receipts:
  • Assisted customers and organized donations* Provided tax receipts* Trusted with key to donation bin* Aided co-workers in loading donation truck
  • Greeted and assisted donors by accepting donations according to established procedures, issued tax receipts and other pamphlets to donors.

12. Safety Standards

Here's how donations attendants use safety standards:
  • Fast paced environment and cautious to safety standards for pick up and drop off of donations by customers and company trucks.
  • Used safe lifting techniques and followed all safety standards.

13. Sort Donations

Here's how donations attendants use sort donations:
  • Accept and sort donations while keeping track of the inventory and working with others to ensure our floor was always stocked
  • Document and sort donations according to company policies while keeping work site organized and clean.

14. Processing Merchandise

Here's how donations attendants use processing merchandise:
  • Assisted with processing merchandise & maintained a professional and courteous image while dealing with the public.
  • Maintain accurate donation records of total donors on a daily and weekly basis Assist with processing merchandise.

15. Back Room

Here's how donations attendants use back room:
  • Keep parking lot, dock area (inside and outside), back room, and donations area neat and clean.
  • Collected empty hangers and returned them to the back room to be cleaned and stored.
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List of donations attendant skills to add to your resume

Donations attendant skills

The most important skills for a donations attendant resume and required skills for a donations attendant to have include:

  • Cleanliness
  • Customer Service
  • Work Ethic
  • Retail Store
  • Sales Floor
  • Pallets
  • Safety Rules
  • Pallet Jack
  • Customer Vehicles
  • Punctuality
  • Tax Receipts
  • Safety Standards
  • Sort Donations
  • Processing Merchandise
  • Back Room
  • Dollies
  • Unload Trailers
  • Unload Trucks
  • Stock Shelves
  • Production Room
  • Process Donations
  • Trash Compactor
  • Customer Donations
  • Clean Store
  • Store Floor

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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