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Donor processor skills for your resume and career

Updated January 8, 2025

2 min read

Below we've compiled a list of the most critical donor processor skills. We ranked the top skills for donor processors based on the percentage of resumes they appeared on. For example, 17.4% of donor processor resumes contained vital signs as a skill. Continue reading to find out what skills a donor processor needs to be successful in the workplace.

15 donor processor skills for your resume and career

1. Vital Signs

Vital signs are a set of values indicating different body systems' performance. They are measurements of the body's most basic functions. The four major vital signs used in medicine to assess a patient are body temperature, pulse rate, respiration rate, and blood pressure.

Here's how donor processors use vital signs:

Performed vital signs and screenings for donor eligibility.
Processed urine specimens, processed blood type, took vital signs, completed all necessary requirements before seeing the Dr./P.

2. Center Management

Here's how donor processors use center management:

Managed general administrative duties including greeting donors, answering phones, and assisting center management as needed.
Greet donors, answer phones, establish and maintain donor files and assist center management.

3. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how donor processors use customer service:

Maintained sensitive medical files and completed medical procedures within specified guidelines while providing superior customer service.
Provide excellent customer service, answer questions and resolve issues efficiently and professionally.

4. Blood Pressure

Here's how donor processors use blood pressure:

Performed: Blood pressure/weight/temperature/pulse/Iron levels/protein levels.
Interviewed clients/data entry, (did vitals), iron finger prick test, testing blood pressure, and took temperatures.

5. OSHA

Here's how donor processors use osha:

Prepared reports and operated safely in compliance to the clinic and OSHA standards.
Adhered to all OSHA regulations as well as State and Federal regulations.

6. CLIA

Here's how donor processors use clia:

Followed procedures and protocol set by FDA, EMA, CLIA and COLA
Performed donor pre donation history screening with the accuracy required by CLIA.

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7. Phlebotomy

Here's how donor processors use phlebotomy:

Trained other personnel in phlebotomy and plasma processing techniques.
Perform phlebotomy procedures according to SOP guidelines.

8. FDA

The Food and Drug Administration (FDA) is a division of the US Department of Health and Human Services that regulates the production and sale of food, pharmaceutical products, medical equipment, and other consumer goods, as well as veterinary medicine. The FDA is now in charge of overseeing the manufacture of products like vaccines, allergy treatments, and beauty products.

Here's how donor processors use fda:

Used FDA guidelines to process donors using concurrent documentation, Current and Good Manufacturing Practices and Standard Operation Procedures.
Selected to train 10 new Donor Processors to exceed observation guidelines by internal and FDA audits.

9. Federal Regulations

Federal regulations refer to the set of rules, both general and permanent that are published in the Federal Register by the agencies of the federal government and the executive departments. Federal regulations are the large body of rules that govern federal practice. Examples of these laws include taxes and financial regulation, discrimination law, wages law, and so on.

Here's how donor processors use federal regulations:

Learned and maintained through familiarity and compliance by state and federal regulations and by internal company procedures.
Retained thorough familiarity of State and Federal Regulations, and Standard Operating Procedures.

10. Blood Samples

A blood sample is a specimen of blood extracted from the body of an organism to run laboratory tests on it. Lab tests are conducted to determine if a person has optimum mineral content and has no illness. Blood is extracted from the vein with the help of a hypodermic needle. The blood is then analyzed to perform multiple tests such as; glucose tests, cholesterol tests, hemoglobin tests, blood count tests.

Here's how donor processors use blood samples:

Conducted weigh-ins and blood samples from potential donors, and tested plasma for proper levels of protein efficiency.
Process potential plasma donors for eligibility to donate and take vitals and blood samples, etc.

11. Scheduling Appointments

Scheduling appointments is the practice of finding a free slot with the person(s) you want to meet. The process of scheduling appointments involves finding mutually free time, negotiating follow-ups, sending reminders, and creating new appointments. Scheduling appointments is important to ensure that the timings of consecutive meetings do not clash with each other.

Here's how donor processors use scheduling appointments:

Received inbound calls and assisted with scheduling appointments as necessary.
Front office duties included scheduling appointments and registering new donors.

12. Occupational Safety

Occupational safety, also known as occupational health, deals with preventing diseases, injuries, and deaths that arise because of working conditions.

Here's how donor processors use occupational safety:

Trained to follow HIPPA, Occupational Safety and Health Administration policies and the proper way to take the donors' vitals.

13. Front Desk

Here's how donor processors use front desk:

Worked at the front desk pulling charts, answering phones, and ensuring all breaks and lunches were on schedule.
Screen donors for acceptability, front desk reception, filing charts, other duties as assigned.

14. Computer System

Here's how donor processors use computer system:

Determined, established and adjusted sponsor-requested product and commitment levels by linking sponsor to children and products in computer system.
Process donor information in computer system-File donor records-Answer phones-Data entry

15. DMS

Here's how donor processors use dms:

Maintained accurate and thorough documentation into the DMS computerized system.
Enter new donor information into Donor Management System (DMS).

5 Donor Processor resume examples

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What skills help Donor Processors find jobs?

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List of donor processor skills to add to your resume

The most important skills for a donor processor resume and required skills for a donor processor to have include:

Vital Signs
Center Management
Customer Service
Blood Pressure
OSHA
CLIA
Phlebotomy

FDA
Federal Regulations
Blood Samples
Scheduling Appointments
Occupational Safety
Front Desk
Computer System

DMS
Patient Charts
Medical Procedures
HIPAA
Medical Charts
Medical Screenings
Donor Charts

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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