What does a door attendant do?
Welcoming guests is the primary role of a door attendant. Primarily in hotels, apartment complexes, and fine dining restaurants, door attendants open doors and greet guests with a smile. They even assist the guest with their belongings. Sometimes, they even provide initial refreshments such as water while guests are still fixing their bookings. They open vehicle doors or even haul taxis for the guest going out. As frontlines, they sometimes answer guests' queries about local attractions, and they provide directions.
Door attendant responsibilities
Here are examples of responsibilities from real door attendant resumes:
- Operate POS cash register to manage cash, credit, and debit card transactions for sell items.
- Keep records on individual pet, including daily observations and information activities perform, meals sever, and medication administer.
- Assist performers in putting on costumes.
Door attendant skills and personality traits
We calculated that 37% of Door Attendants are proficient in Tax Receipts, Front Desk, and Local Attractions.
We break down the percentage of Door Attendants that have these skills listed on their resume here:
- Tax Receipts, 37%
Greet people who are donating goods, thank them, and give the donor tax receipts.
- Front Desk, 14%
Establish an excellent rapport with customers and vendors, keeping front desk and lobby sterile.
- Local Attractions, 8%
Maintain accurate knowledge of local attractions and activities to recommend for guest inquiries.
- Luggage Storage, 6%
Provide assistance to guests with needs of valet parking as well as luggage storage and retrieval.
- Hotel Guests, 5%
Deliver mail, packages, and dry-cleaning for hotel guests.
- Sales Floor, 4%
Clean large furniture and large donated items that will be placed on sales floor.
"tax receipts," "front desk," and "local attractions" are among the most common skills that door attendants use at work. You can find even more door attendant responsibilities below, including:
The three companies that hire the most door attendants are:
- Marriott International40 door attendants jobs
- Goodwill Industries of Central Florida17 door attendants jobs
- Hyatt Hotels16 door attendants jobs
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Compare different door attendants
Door attendant vs. Ticket taker
A Ticket Taker normally works in a stadium, amusement park, theater, and music auditoriums. His/Her key role is to ensure that no one goes in without a ticket. As a Ticket Taker, your job will be to stand at or near the auditorium door and collect the tickets from people. You will be required to greet patrons and usher them to their seats. You may also be in charge of organizing the seating arrangement and escorting patrons to the exits during performances like plays, movies, and concerts.
There are some key differences in the responsibilities of each position. For example, door attendant responsibilities require skills like "tax receipts," "front desk," "local attractions," and "hotel services." Meanwhile a typical ticket taker has skills in areas such as "cleanliness," "excellent guest," "admission tickets," and "customer inquiries." This difference in skills reveals the differences in what each career does.
Ticket takers tend to reach similar levels of education than door attendants. In fact, ticket takers are 0.2% less likely to graduate with a Master's Degree and 0.4% more likely to have a Doctoral Degree.Door attendant vs. Usher
The ushers' primary job is to aid visitors by cordially showing the way to their appropriate seats or the way to a large building. You'll often see them at weddings, churches, stadiums, entertainment, sporting events, and theatres. At weddings, ushers have varied duties and responsibilities before, during, and after the ceremony. These include escorting guests to the venue, directing guests to their assigned seats or rooms upon arrival, and helping the photographer gather the guests for formal picture taking.
Each career also uses different skills, according to real door attendant resumes. While door attendant responsibilities can utilize skills like "tax receipts," "front desk," "local attractions," and "hotel services," ushers use skills like "calms," "cleanliness," "movie theater," and "direct patrons."
Ushers earn similar levels of education than door attendants in general. They're 0.4% more likely to graduate with a Master's Degree and 0.4% more likely to earn a Doctoral Degree.Door attendant vs. Usher/ticket taker
The job of an usher, also known as a ticket taker, is to collect admission tickets and passes from patrons and guests at entertainment events. They monitor the crowd and call on security when needed. They assist guests to their seats, help guests find lost items, and gives directions to facilities like restrooms and telephones. They also have to count and record the total number of collected tickets. They may also be called on to lead tours and answer questions.
The required skills of the two careers differ considerably. For example, door attendants are more likely to have skills like "tax receipts," "front desk," "local attractions," and "hotel services." But a usher/ticket taker is more likely to have skills like "cleanliness," "excellent guest," "direct patrons," and "guest tickets."
Most usher/ticket takers achieve a similar degree level compared to door attendants. For example, they're 0.1% more likely to graduate with a Master's Degree, and 0.1% more likely to earn a Doctoral Degree.Door attendant vs. Ticket collector
Even though a few skill sets overlap between door attendants and ticket collectors, there are some differences that are important to note. For one, a door attendant might have more use for skills like "tax receipts," "front desk," "local attractions," and "hotel services." Meanwhile, some responsibilities of ticket collectors require skills like "admission tickets," "entertainment events," "ticket booth," and "athletic events. "
In general, ticket collectors hold similar degree levels compared to door attendants. Ticket collectors are 1.6% less likely to earn their Master's Degree and 0.0% less likely to graduate with a Doctoral Degree.Types of door attendant
Updated January 8, 2025
