Door captain skills for your resume and career

Updated January 8, 2025

1 min read

Below we've compiled a list of the most critical door captain skills. We ranked the top skills for door captains based on the percentage of resumes they appeared on. For example, 25.3% of door captain resumes contained hotel guests as a skill. Continue reading to find out what skills a door captain needs to be successful in the workplace.

5 door captain skills for your resume and career

1. Hotel Guests

Here's how door captains use hotel guests:

Delivered prompt, accurate, and attractive orders to hotel guests in compliance with Preferred Hotels of America Standards.
Assisted hotel guests with questions, directions, local attraction information, and detailed information about the hotel.

2. Front Door

Here's how door captains use front door:

Worked the front door greeting all the guest, checking id's and taking payment to enter.
Created a spreadsheet for the bookkeeping of all front door transactions using Excel.

3. Front Desk

Here's how door captains use front desk:

Assisted the Front Desk with packages, guests/visitors and vendors as needed; coordinated and managed requests for special arrangements.
Filled in for other positions including food runner, service bartender, hostess and front desk.

4. Hotel Facilities

Here's how door captains use hotel facilities:

Instruct workers on procedures regarding requests from guests, utilizing knowledge of hotel facilities and local merchants and attractions.
Inform them about all hotel and guest room features, hotel facilities and emergency procedures.

5. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how door captains use customer service:

Provided specific attention and customer service to all guests arriving and departing to and from the hotel.
Assisted the trucking company with customer service needs.

What skills help Door Captains find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

List of door captain skills to add to your resume

The most important skills for a door captain resume and required skills for a door captain to have include:

Hotel Guests
Front Door

Front Desk
Hotel Facilities

Customer Service

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

Browse personal care and attendants jobs