Job Summary: Provide service to customers & technicians in the automatic door industry
.
Duties & Responsibilities:
A Customer Service Representative works with clients who have complaints, orders, or require information about products/services purchased from Door Controls USA. They also provide solutions that fit those individualized situations & prioritize the customers' needs at each step of the process.
A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, & resolve any emerging problems that our customer accounts might face with accuracy & efficiency.
A Customer Service Representative is the first person most customers communicate with when they have a problem. The Customer Service Representative must handle complaints, provide appropriate solutions for customers, & follow up to resolve any issues our customers experience.
You will provide customer service via telephone, email, & our online chat
You will diagnose problems & provide solutions at the source i.e., parts identification
You will interact as telephone support with customers providing parts sales
You will perform order entry through Microsoft Dynamics
You will perform accurate data entry when establishing new customers, & updating current customer information, such as contacts, phone numbers, addresses shipping information, & billing information
You will constantly work to increase product
You will provide accurate, valid, & complete information & solutions by using the correct methods/tools that are provided for you
Other duties as assigned
Required Skills/Abilities:
Excellent verbal & written communication skills.
Strong phone contact handling skills & active listening
Customer orientation & ability to adapt/respond to different types of characters
Excellent interpersonal & customer service skills.
Excellent organizational skills & attention to detail.
Ability to multi-task, prioritize, & manage time effectively
Above average data entry skills
Ability to function well in a high-paced & at times stressful environment.
Proficient with Microsoft Office Suite or related software.
Bilingual/fluent in Spanish is a plus.
Education & Experience:
High school diploma or equivalent.
At least two years customer service-related experience required.
Physical Requirements:
Prolonged periods of sitting at a desk & working on a computer.
$25k-33k yearly est. 29d ago
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Shipping/Receiving Clerk
Door Controls USA 4.1
Door Controls USA job in Texas
Job Summary: Pick/Pack/Ship/Receive/Stock shelves. Receive a wide range of new & used items & record tracking numbers, part numbers, serial numbers & more. Participation in the continual development & improvement of warehouse operating procedures for the facility. Safe operation of all warehouse equipment.
Duties/Responsibilities:
Pulling orders with handheld scanner
Boxing orders
Processing shipments
Stocking shelves
Ability to Lift 50+ lbs.
Rotate warehouse stock
Read tape measure & cut extrusion to required lengths
Operate forklift & pallet jack
Receiving & put-away of inventory
Pre-Box & stock rebuild operators, motors, and gearboxes
Print barcode labels & package inventory for shelves
Load/Unload UPS truck
Assist with inventory cycle counts
General cleaning & housekeeping of warehouse
Answer phone as required
Required Skills/Abilities:
Computer skills
Communication skills
Warehouse experience
Good judgment
Forklift experience
Inventory experience
Pallet jack experience
Physical Requirements:
Lift up to 50lbs
Stand for periods of 8 hours
$30k-35k yearly est. 38d ago
Hair Stylist - Swift Creek Plaza
Great Clips 4.0
Garner, NC job
Join a locally owned Great Clips salon, the world's largest salon brand, and be one of the GREATS! Whether you're new to the industry or have years behind the chairā¦great opportunities await!!
COME JOIN A GREAT GARNER TEAM LEAD BY A GREAT LEADER!!! $20-$30 hourly wage + paid holidays + paid vacation+ longevity bonus + paid training & much more !!! We have SPIRIT WEEKENDS , TEAM LUNCHES, $325 balloon popping for team hitting goals. ** Must have a current North Carolina Cosmetologist license **
Bring Your Skills and We'll Provide*:
A steady flow of customers - no current clientele required
Guaranteed hourly wages and tips
Flexible scheduling that fits your needs (full-time and part-time shifts may be available)
Opportunities to sharpen your shearā¦err we mean skills, with award-winning technical training and ongoing education
Potential career advancement opportunities to help you achieve your unique career goals. Want to be a salon manager, trainer, or part of an artistic design team? You can make that happen.
The ability for you to make an impact in your community
The recognition you deserve for a job well done
*Additional benefits vary by salon location.
Hair Stylist/Barber Qualifications:
Cosmetology License and/or Barber License (licensing requirements vary by state/province)
The passion to build genuine connections with customers and provide GREAT haircuts
The desire to deliver a consistent Great Clips brand experience (don't worry, training is provided)
The ability to work with teammates to develop a supportive and positive salon vibe
Put your passion and skills to use in a rewarding position with a Great Clips salon team. JOIN THE TEAM TODAY!
$20-30 hourly Auto-Apply 23d ago
Briefing & Discovery Attorney
Jim Adler & Associates 4.2
Houston, TX job
*Join Our Team: Briefing & Discovery Attorney Opportunity* A premier personal injury law firm with offices in Houston, Dallas, and San Antonio is seeking a highly skilled *Pre-Trial Briefing & Discovery Attorney*. The successful candidate will manage sophisticated pre-trial motions, including motions for summary judgments, special exceptions, venue transfers, motions to compel to discovery, motions for protective order, motions in Limine, motions to amend the complaint, motions for sanctions, motions to strike affirmative defenses, motions for continence, and motions to exclude expert testimony.
Also, the Briefing and Discovery Attorney will assist in discovery including the strategic exchange of information including interrogatories, requests for admissions and production of documents, review of medical records, review of accident reports, photographs and videos, witness statements, review of insurance policies and correspondence, employment and income records, maintenance and inspection records, expert reports, review of defendant's interrogatory responses, review of electronic communications, review of depositions, preparation of subpoena, independent medical determinations.
This role demands extensive pre-trial briefing practice experience, exceptional legal research and writing skills, and a deep understanding of personal injury law.
*Key Responsibilities:*
* Draft and argue pre-trial motions.
* Provide legal research and analysis on critical trial court issues, such as admissibility of evidence.
* Draft trial briefs to clarify complex legal matters and inform the court on relevant legal precedents.
* Draft discovery documents.
* Collaborate with trial attorneys to shape litigation strategies and streamline trial preparations.
* Participate in jury trials to provide written arguments and ensure clarity on intricate legal issues.
* Advocate for injury and accident victims, supporting their pursuit of justice.
* Collaborate with trial attorneys to preserve issues for appeal during the litigation process.
* Conduct in-depth legal research on case law, statutes and regulations relevant for personal injury cases.
* Advise clients of the likelihood of success on appeal and provide strategic recommendations.
* Monitor and interpret relevant appellate court decisions, staying current of trends of personal injury appellate law.
* Work on post-trial motions and provide consultation on trial strategies to avoid appellate pitfalls.
* Coordinate with other members of firm to ensure the highest quality of legal services.
*Qualifications:*
* *Education:* Juris Doctor (J.D.) from an accredited law school.
* *Bar Membership:* Active and in good standing with the State Bar of Texas.
* *Experience:* Minimum of 5 years in pre-trial briefing and discovery law, with a focus on personal injury cases.
* *Skills:*
* Exceptional legal research writing analytical skills.
* Strong understanding of Texas District Court procedures and civil appellate processes.
* Proven track record of successful appellate and pre-trial work.
* Excellent communication skills, both written and oral.
* Ability to work independently while managing multiple complex cases.
* Strong attention to details and a commitment to delivering high quality legal work
* *Preferred:*
* Experience with state and federal litigation.
* Published appellate decisions or briefs.
* Familiarity with trial strategies and collaboration with trial attorneys.
*Goal:*
The purpose of this pre-trial briefing and discovery attorney position is to advocate for justice on behalf seriously injured clients ensuring their voices are heard and their rights protected by holding responsible parties accountable and to promote broader societal change and encourage safety and a more just community for all.
*Compensation & Benefits:*
* Competitive salary based on experience.
* Comprehensive benefits package, including health insurance, retirement plans, and performance-based bonuses.
*To Apply*:
Interested candidates should submit a resume, cover letter, writing sample, preferably an appellate brief and references.
Job Type: Full-time
Pay: $90,321.00 - $103,644.00 per year
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Health insurance
* Life insurance
* Paid time off
* Vision insurance
Schedule:
* 8 hour shift
Work Location: In person
$90.3k-103.6k yearly 60d+ ago
Site Operations Director, Manufacturing
Tabb Talent Solutions 3.8
Greenville, NC job
We are recruiting on behalf of our client, a global manufacturer of materials headquartered in the United States. This organization has a highly technical and broad portfolio of specialized and sustainable material solutions that help their customers - and our planet - be more sustainable. They transform customer challenges into opportunities, bringing new products to life for a better world.
Role Summary:
Our client is seeking a dynamic and experienced Site Director to lead its manufacturing operations in Greenville, NC.
This pivotal role requires a visionary leader who embodies our clients' core values-trust, support, respect-and fosters a high-performing, safety-first culture. The Site Director will oversee multiple operations on campus, driving manufacturing excellence, regulatory compliance, and operational efficiency while championing continuous improvement across all facets of production and team development.
The ideal candidate will have a proven track record in managing complex manufacturing environments, directing capital projects, and executing strategic initiatives within a global matrix organization. Responsibilities include budget oversight, regulatory liaison with U.S. government agencies, and stewardship of public relations and community engagement. This is a unique opportunity to shape the future of this business unit while leading with integrity, innovation, and impact.
Ideal Candidate:
Education: Bachelor's Degree in Chemical Engineering
Experienced with PSM facilities
Experience leading multi-sites and at least a workforce of 400+ (required)
Experience with Capex ($100M minimum)
$125k-175k yearly est. 15h ago
Hair Stylist - Shadow Creek
Great Clips 4.0
Pearland, TX job
Join a locally owned Great Clips salon, the world's largest salon brand, and be one of the GREATS! Whether you're new to the industry or have years behind the chairā¦great opportunities await!!
Our stylists are W2 employees with guaranteed hourly pay and steady tips. Our team members make up to $30-$34 per hour of total income. We also have a 401(k) and 2 different medical insurance plans - benefits that are very rare in this industry.
Our goal is to build a fun, supportive team culture!
If you are a stylist with a Great personality and a Great ability to connect with customers⦠GREAT MOJO!!!! :)⦠come join our team!!
Bring Your Skills and We'll Provide*:
A steady flow of customers - no current clientele required
Guaranteed hourly wages and tips
Flexible scheduling that fits your needs (full-time and part-time shifts may be available)
Opportunities to sharpen your shearā¦err we mean skills, with award-winning technical training and ongoing education
Potential career advancement opportunities to help you achieve your unique career goals. Want to be a salon manager, trainer, or part of an artistic design team? You can make that happen.
The ability for you to make an impact in your community
The recognition you deserve for a job well done
*Additional benefits vary by salon location.
Hair Stylist/Barber Qualifications:
Cosmetology License and/or Barber License (licensing requirements vary by state/province)
The passion to build genuine connections with customers and provide GREAT haircuts
The desire to deliver a consistent Great Clips brand experience (don't worry, training is provided)
The ability to work with teammates to develop a supportive and positive salon vibe
Put your passion and skills to use in a rewarding position with a Great Clips salon team. JOIN THE TEAM TODAY!
$18k-23k yearly est. Auto-Apply 23d ago
Material Handler
Door Controls USA 4.1
Door Controls USA job in Texas
Job Summary: The Material Handler position is responsible for executing cycle counts, replenishing production stock, placing requisition orders to buyers on behalf of production, adjusting inventory in/out based on supply/demand.
Duties/Responsibilities:
Perform inventory cycle counts and physical counts and process adjustments as applicable.
Investigate significant discrepancies.
Identify root cause of discrepancies and report findings.
Replenish production stock prior to production requesting stock.
Prep/collect materials for orders for production.
Consume stock using applicable transactions, based on department processes.
Straighten, organize, and keep all inventory areas tidy and easily identifiable.
Follow all documented procedures.
Perform recounts for the team as needed.
Maintain employees for dress code, safety, work ethic, company policy, etc.
Assist other depts. and management as needed.
Other duties as assigned.
Qualifications:
To perform this position successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Required Skills/Abilities:
Functional in Microsoft Excel
Ability to work autonomously as needed
Moderate computer skills
Detail oriented, self - motivated
Commitment to continuous improvement
Education & Experience:
Entry Level Position
Physical Requirements:
Prolonged periods of standing
Must be able to lift up to 50+ pounds at times
$23k-31k yearly est. 60d+ ago
Social Media & Content Specialist
Door Controls USA 4.1
Door Controls USA job in Texas
About the Role
We are looking for a creative and detail-oriented Social Media & Content Specialist to join our marketing team. This role will focus on developing, managing, and optimizing content across multiple digital platforms, with a strong emphasis on video editing and social media engagement. The ideal candidate is a skilled storyteller who can create compelling content that drives brand awareness, engagement, and lead generation.
Automatic/Manual door industry knowledge may be considered in place of some experience requirements, with such candidates receiving first consideration.
Application Requirement
Interested candidates should submit a portfolio of previous work, including examples of social media posts, video projects, graphic designs, and written content that showcase their skills and creativity.
Key Responsibilities
Plan, create, and manage content for our website, social media, and email campaigns to align with marketing goals and brand messaging.
Edit and produce high-quality videos for product launches, educational content, social media campaigns, and other communications, ensuring a polished and professional look.
Develop and implement a social media strategy to grow engagement and reach across platforms like LinkedIn, YouTube, Instagram, and Facebook, optimizing content for each platform.
Design graphics, animations, and multimedia content to enhance posts, videos, and marketing collateral while maintaining brand consistency.
Write compelling copy for social media, blog posts, and other marketing materials that resonate with our B2B audience.
Monitor and analyze social media performance metrics, including engagement, reach, and conversions, and adjust strategies accordingly to improve results.
Collaborate with internal teams to align content with broader marketing campaigns, product launches, and company initiatives.
Research and stay up to date with industry trends, platform updates, and best practices to keep our digital content fresh and competitive.
Required Skills & Qualifications
Proven experience in social media management, content creation, and digital marketing.
Strong video editing skills using Adobe Premiere Pro, Final Cut Pro, or similar software, with an understanding of video storytelling and pacing.
Experience with graphic design tools such as Canva, Adobe Photoshop, and Illustrator to create engaging visuals.
Excellent writing and storytelling abilities with the ability to tailor content to different audiences.
Ability to analyze social media metrics and translate insights into actionable strategies.
Strong understanding of SEO, hashtags, and best practices for organic social media growth.
Familiarity with B2B marketing and industrial or technical industries is a plus.
Ability to manage multiple projects simultaneously and meet deadlines in a fast-paced environment.
$36k-50k yearly est. 60d+ ago
Custodian
Door Controls USA 4.1
Door Controls USA job in Texas
Duties/Responsibilities
Independently perform routine cleaning tasks of assigned facilities, including trash removal, sweeping, mopping, vacuuming, glass cleaning and dusting throughout the facilities
Ensure restrooms are clean, sanitary and stocked with necessary supplies
Maintain cleanliness in common areas, break rooms, and meeting rooms
Assist in setting up and taking down furniture for events and meetings
Report any maintenance issues or safety hazards to the custodian lead
Follow safety protocols and best practices in all cleaning procedures
Perform housekeeping duties at Low Places, as required, to include room change out, laundry, dishes and general tidiness for guest comfort
Other duties as assigned
Qualifications and Required Skills/Abilities:
Required:
Proven previous experience in custodial or janitorial work
Excellent verbal and written communication skills and the ability to follow instructions
Strong organizational skills
Ability to manage time effectively and prioritize tasks
Proven ability to prioritize tasks and meet deadlines
Superior attention to detail
Basic understanding of cleaning procedures and equipment
Knowledge of cleaning chemicals and supplies
Proven ability to work independently and as part of a team
Strong work ethic and reliability
Positive attitude and commitment to teamwork
Willingness to learn and adapt to new tasks
Preferred:
Experience, knowledge, ability and willingness to train junior custodians
Advanced knowledge of relevant technical skills and technologies to include
familiarity with cleaning tools, equipment, and safety procedures
Basic computer skills for managing cleaning schedules and reporting
Education and Experience:
High school diploma or equivalent
Physical Requirements:
Prolonged periods of standing and walking
Must be able to lift up to 40 pounds at times
$19k-25k yearly est. 23d ago
Small Parts Assembler
Door Controls USA 4.1
Door Controls USA job in Texas
Summary: Build Assemblies, Stock Shelves, Build/Assemble DC One. Using a variety of hand & power tools, fixtures, work instructions & test equipment, perform a series of operations to correctly assemble/test DC One kits, DC4000 & DC7000 packages.
Duties/Responsibilities:
Check shelf levels daily.
Work diligently to have warehouse stocked with 1 month+ of inventory.
Build Assemblies as needed to meet customer demand.
Transfer completed assemblies to the warehouse for stock.
Assemble DC One Kits.
Assemble DC4000 & DC7000 packages.
Verify, bag & shelve products daily.
Keep work area clean.
Set goals for no rejections from QC Dept.
Maintain accurate inventory levels with physical counts.
Adjust inventory as needed with item journals & assembly BOMs.
Make sure that all orders go same day when possible.
Customer service minded - customer service is our priority.
Required Skills/Abilities:
Excellent verbal & written communication skills.
Excellent interpersonal & customer service skills.
Excellent organizational skills & attention to detail.
Excellent time management skills with a proven ability to meet deadlines.
Strong analytical & problem-solving skills.
Ability to prioritize tasks & to delegate them when appropriate.
Ability to function well in a high-paced & at times stressful environment.
Basic skills with Microsoft Office Suite or related software.
Strong ability to read blueprints & shop drawings.
Experience with a variety of hand tools, cutting tools such as saws & routers.
Education & Experience:
High school diploma or equivalent.
Physical Requirements:
Prolonged periods of standing up & working on your feet.
Must be able to lift up to 50+ pounds at times.
$24k-32k yearly est. 60d+ ago
Small Parts Supervisor
Door Controls USA 4.1
Door Controls USA job in Texas
The Small Parts Supervisor is responsible for leading the daily operations, stabilization, and long-term development of the Small Parts Department. The Supervisor works closely with the Director of Production to improve workflow, quality, and efficiency while supporting the department's transition from batch-based production to one-piece flow using Lean Manufacturing principles. The Small Parts Department produces high-volume wearable components and assemblies.
Essential Duties and Responsibilities
Leadership & Supervision
Lead, supervise, and develop employees within the Small Parts Department
Set clear expectations and hold team members accountable to safety, quality, and productivity standards
Recruit, hire, train, and develop new team members
Provide ongoing coaching, feedback, and formal performance evaluations
Serve as a leader on the floor during production activities
Partner closely with the Director of Production to stabilize, improve, and scale the department
Operations & Execution
Oversee daily department workflow to meet customer demand and production schedules
Ensure materials are prepped, verified, produced, and quality checked
Schedule and assign work to support flow-based manufacturing
Ensure same-day order fulfillment, with customer service as a priority
Maintain department organization, cleanliness, and safety standards
Inspect assembly procedures for quality, accuracy, and efficiency
Process Improvement & Lean Manufacturing
Support continuous improvement efforts focused on improving flow, reducing waste, and increasing throughput
Develop, document, and maintain standard work instructions
Implement and sustain 5S and visual management practices
Track and improve key department performance metrics
Inventory, BOM & Systems Ownership
Own the accuracy of BOM's and inventory consumption to minimize the need for inventory adjustments
Create, vet, verify, and release production orders (RPOs), ensuring correct BOM structure and consumption
Generate, vet, and submit suggested purchase requisitions to support production demands
Review outstanding purchase orders and communicate needs to Purchasing
Evaluate costs of assemblies, kits, and packaged products
Utilize ERP systems, including Microsoft Dynamics 365 Business Central, to support production planning, inventory accuracy, and reporting
Required Skills and Abilities
Strong leadership and supervisory skills in a manufacturing or assembly environment
Good organizational and time management skills with strong attention to detail
Ability to prioritize work and delegate effectively
Strong problem-solving and communication skills
Ability to read shop drawings
Experience using hand tools and basic shop equipment
Proficient with Microsoft Office, including Excel, or similar software
Education, Experience & Preferred Certifications
High school diploma or equivalent required. Five (5) or more years of supervisory experience in a manufacturing or assembly environment preferred. Lean Manufacturing certification, Six Sigma Yellow or Green Belt, and/or APICS / ASCM CPIM certification or coursework preferred.
Physical Requirements
Ability to sit or stand for extended periods and lift up to 50 pounds as required.
$27k-38k yearly est. 23d ago
Rebuild Builder
Door Controls USA 4.1
Door Controls USA job in Texas
Summary: The rebuilding of motors & operators.
Primary Duties & Responsibilities include the following:
Building door operators.
Keeping work area clean & organized.
Helping Supervisors with inventory of new parts.
Troubleshoot problems with gearboxes & motors.
Promotes a safe work environment by ensuring the group & self, follow established safety procedures including OSHA regulations.
Assures that tools, supplies, etc. are picked up every day at the end of the shift & the workstation is kept clean & orderly.
Other duties as assigned
Qualifications:
To perform this position successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, &/or ability required.
High School Diploma, GED, or equivalent
Mechanical skills (auto, diesel, electric motors)
Ability to stand on your feet all day
Lift up to 50 lbs repeatedly
Team work
Ability to take direction
$24k-35k yearly est. 11d ago
Financial Analyst (Entry-Level)
Door Controls USA 4.1
Door Controls USA job in Texas
This position supports the pricing and finance team with analysis, customer profitability / cost-to-serve and commercial performance as well as price maintenance, reporting, budgeting, and other data driven insights. This position is designed for a recent graduate who is eager to learn and grow within a fast-moving manufacturing and distribution environment.
Tied to DCU Core Values
Available: Supports team members by providing timely data, reports, and communication.
Reliable: Produces accurate work, follows through on tasks, and maintains strong attention to detail.
Economical: Helps identify opportunities to reduce waste, improve efficiency, and strengthen margins.
Innovative: Uses data to discover insights, streamline processes, and recommend improvements.
Key Responsibilities
Maintain customer price files.
Perform micro level item profitability analysis and macro level analysis to optimize customer and business profitability.
Perform impact analysis on pricing and tariff changes.
Retrieve and organize data from multiple systems.
Assist with costing and margin analysis.
Support forecasting and budgeting activities.
Maintain weekly and monthly and internal financial metrics reports and analysis.
Perform variance analysis on revenue, expenses, and operational trends.
Skills and Qualifications
Bachelor's degree in Finance, Accounting, Economics, or related field.
Proficient in Excel data analysis tools.
Proficient in PowerPoint and the Microsoft suite.
Experience / exposure to database or data warehouse technology.
Experience / exposure to business intelligence data base tools such as PowerBI, Tableau, Business Objects, Qlik Sense, etc.
Comfort working with data and building models.
Analytical and problem-solving skills.
High attention to detail.
Aptitude for critical thinking.
Clear communication and willingness to learn.
Who Thrives in This Role
Someone who is dependable, eager to learn, comfortable with numbers, and excited to grow into progressively more complex pricing and financial work. Someone who values collaboration and incremental improvement. Someone who is detail oriented, committed to accuracy and ownership of produced data analysis and reports.
$49k-78k yearly est. 22d ago
Electronic Teardown Technician
Door Controls USA 4.1
Door Controls USA job in Texas
Summary: Teardown, cleaning, & prep of electronic controls & assemblies.
Supervisory Responsibilities:
None
.
Duties/Responsibilities:
Disassemble, scrape labels, cleaning, & polishing of electronic controls.
Identify different makes & models of electronic controls.
Identify worn & burnt PCB's or damaged cases & housing.
Make ready good parts for bench techs & assemblers.
Help maintain inventory of rebuildable parts.
Keep work area clean & organized.
Help maintain a safe work environment.
Other duties as assigned.
Required Skills/Abilities:
Strong verbal & written communication skills.
Strong organizational skills & attention to detail.
Strong time management skills with a proven ability to meet deadlines.
Ability to function well in a high-paced & at times stressful environment.
Education & Experience:
High school diploma or equivalent.
At least two years related experience preferred.
Basic knowledge of working with hand tools & handheld power tools.
Physical Requirements:
Prolonged periods of standing or sitting at a workbench.
Must be able to 40 pounds at times.
$36k-59k yearly est. 11d ago
Vice President of Sales & Marketing
Door Controls USA 4.1
Door Controls USA job in Texas
Supervises:
Director of Sales (Outside & Inside Sales)
Director of Customer Relations (Customer Service, Training and Technical Support)
Director of Estimating (Contract Hardware)
Director of Marketing
Position Summary
The Vice President of Sales & Marketing [Internal name: Vice President of Commercial Operations] provides strategic leadership and direction for all revenue-generating, customer-facing, and brand-building activities of the company. This executive develops and executes the company's sales, marketing, and customer engagement strategies to drive growth, profitability, and market share in the contract hardware and door manufacturing industry.
The VP aligns the efforts of the sales, estimating, customer relations, and marketing teams to deliver exceptional customer experiences, strengthen channel partnerships, and support the company's long-term business objectives.
Key Duties & Responsibilities
Strategic Leadership & Corporate Growth
Develop and implement the overall sales and marketing strategy aligned with corporate goals and revenue targets.
Collaborate with executive leadership to shape the company's growth roadmap, pricing models, and go-to-market approach.
Analyze market trends, customer feedback, and competitor activities to inform strategic decisions.
Lead the development of annual sales forecasts, budgets, and performance metrics.
Identify and evaluate new business opportunities, adjacent channels, and market expansions that leverage Door Controls USA's manufacturing capabilities and strategic partnerships to drive growth and enhance competitive positioning.
Sales Management
Direct and support the Director of Sales in leading outside and inside sales teams.
Oversee sales planning, territory management, key account development, and channel/distributor relationships.
Establish and monitor key performance indicators (KPIs) for sales growth, order conversion, and customer retention.
Drive a culture of accountability, collaboration, and customer focus across the sales organization.
Participate in high-level contract negotiations and strategic customer meetings as needed.
Estimating & Project Development
Oversee the Director of Estimating for Contract Hardware, ensuring accurate, timely, and profitable bid submissions.
Ensure estimating aligns closely with production capabilities, costing, and customer expectations.
Support the development of standardized pricing models and bid templates to improve speed and accuracy.
Collaborate with operations and finance to assess project profitability and forecast demand.
Customer Relations
Lead the Director of Customer Relations in delivering superior service, issue resolution, and ongoing client support.
Champion the customer experience across departments to ensure seamless communication from order to fulfillment.
Analyze customer feedback, service data, and lost-bid insights to identify trends, training needs, and opportunities for actionable improvement initiatives.
Strengthen customer loyalty and retention through proactive relationship management and continuous improvement initiatives.
Marketing & Brand Development
Oversees Marketing's ownership of the company's websites, including strategic branding, content development, and project management of web development initiatives. Ensures alignment with corporate identity and digital marketing goals.
Guide the Director of Marketing in developing and executing marketing campaigns, digital presence, and branding initiatives.
Oversee marketing communications, product launches, trade shows, and promotional events.
Ensure consistent branding and messaging across all channels, including digital, print, and sales materials.
Evaluate marketing ROI, lead generation metrics, and campaign effectiveness to optimize resource allocation.
Leadership & Organizational Development
Build and maintain a high-performance culture emphasizing accountability, integrity, and professional growth.
Recruit, mentor, and develop leadership talent within the sales, estimating, and customer relations teams.
Encourage cross-functional collaboration to strengthen communication and project execution between departments.
Cross-Functional Collaboration
Partner with operations, finance, and engineering to ensure alignment between customer demand, production capabilities, and revenue goals.
Provide market intelligence and sales forecasts to support strategic planning and supply chain decisions.
Promote teamwork and communication between estimating, sales, and customer service to ensure project success and customer satisfaction.
Working closely with the Business Intelligence Analyst in regard to sales reports and consistencies.
Key Competencies
Strategic thinking with strong operational discipline.
Proven ability to build, lead, and motivate multi-level teams.
Deep understanding of B2B sales cycles, contract hardware, and project-based estimating.
Excellent negotiation, presentation, and communication skills.
Financial acumen in pricing strategy, margin management, and forecasting.
Customer-first mindset with strong relationship-building skills.
Data-driven decision making; comfortable with CRM and ERP tools. Strong Excel skills.
Qualifications
Bachelor's degree in Business Administration, Marketing, or related field (MBA preferred).
10+ years of progressive experience in sales, marketing, or business development within the manufacturing or contract hardware industry.
Minimum of 5 years in a senior leadership or executive role managing multiple functional teams.
Proven record of achieving revenue growth and improving profitability.
Experience with channel distribution, construction project estimating, and customer lifecycle management.
Strong leadership, organizational, and interpersonal skills.
Performance Metrics
Annual revenue growth and gross margin improvement.
Sales conversion rate and key account retention.
Estimating accuracy and bid success ratio.
Customer satisfaction and service-level metrics.
Marketing ROI and lead generation effectiveness.
Team engagement and professional development progress.
$100k-163k yearly est. 43d ago
Gear Hobber Tech
Door Controls USA 4.1
Door Controls USA job in Texas
Door Controls USA is currently seeking an experienced and highly motivated individual to join our team as a Gear Cutter/Grinder with gear cutting and grinding experience. Produces machined parts by setting up and operating Barber-Coleman gear hobber machines; prepare materials for machines; maintaining quality and safety standards; keeping records; maintaining equipment and supplies; maintain shop cleanliness and scrap material bins. This is a fantastic opportunity to earn competitive pay and full-time benefits.
Duties/Responsibilities:
Prepare materials for use within the department using automated saws, chop saws and vibratory machines.
Maintain shop cleanliness using standard cleaning practices.
Handle and transport scrap materials to discard and recycle bin in various locations.
Verifies settings by measuring positions, first-run part, and sample workpieces.
Maintains safe operations by adhering to safety procedures and regulations.
Maintains equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs.
Maintains continuity among work shifts by documenting and communicating actions, irregularities, and continuing needs.
Documents actions by completing production and quality logs.
Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Reads and interprets blueprints to set-up and operate various gear / pinion manufacturing equipment.
Operates gear / pinion manufacturing machines including manual loading/unloading, indicating and measuring of parts.
Maintains preventative maintenance of equipment.
Inspects and changes cutters as needed to produce quality parts.
Hand deburrs finished parts to produce a uniform edge break of gear / pinion teeth.
Moves finished parts from the gear production area to the gearbox assembly area.
Maintains a clean and orderly work area.
Read machining instructions, blueprints, and gear specification sheets to define machine settings, fixtures, and required hobs used for dimensions and tolerances.
Required Skills/Abilities:
Excellent verbal and written communication skills.
Excellent organizational skills and attention to detail.
Strong analytical and problem-solving skills.
Ability to prioritize tasks and to delegate them when appropriate.
Ability to function well in a high-paced and at times stressful environment.
Strong ability to read blueprints and shop drawings.
Experience with a variety of hand tools
Experience operating gear hobbers or other lathes.
Experience using micrometers, calipers and go/no-go gauges.
Experience:
Gear Hobbing, Lathe or CNC experience a plus.
2+ years in manufacturing / production environment.
Physical Requirements:
Prolonged periods of standing up and working on your feet.
Must be able to lift up to 50+ pounds at times.
$36k-45k yearly est. 2d ago
Inside Sales Representative
Door Controls USA 4.1
Door Controls USA job in Texas
The Inside Sales Representative plays a key role in driving revenue growth for our company by proactively reaching out to customers and prospects to promote our line of
manual door hardware products
, including closers, hinges, locks, exit devices, and accessories. This role emphasizes
outbound phone sales
and relationship building to customers. The ideal candidate is a motivated self-starter who thrives on connecting with customers, understanding their needs, and providing tailored solutions that align with our hardware If you are a motivated, detail-oriented individual with a passion for the manual door hardware industry and a commitment to growing sales through inside efforts, we encourage you to apply for the Inside Sales Representative position at Door Controls USA. Join our team and be part of a company that values your expertise and dedication.
Duties/Responsibilities:
Make outbound sales calls to new and existing customers to promote our DCM closers, hinges, locks, pivots, and exit devices to generate quotes and close sales.
Prepare and follow up on quotes, ensuring timely responses and competitive pricing.
Proactively identify and qualify new sales opportunities through customer outreach.
Develop a strong understanding of our product line to recommend hardware to customers based on their needs.
Manage customer accounts, maintain regular contact, and grow sales volume.
Collaborate with outside sales representatives to support key accounts that are service focused and new business initiatives.
Maintain detailed records of all customer interactions, calls, and opportunities within the CRM system.
Participate in sales meetings and provide feedback on market trends, competitor activities, and customer needs.
Partner with marketing to support campaigns, product launches, and promotional efforts.
Qualifications:
2-4 years of inside sales or customer service experience in a manufacturing or industrial environment; experience in manual door hardware or related building products preferred.
Proven success with outbound calling and business development preferred.
High school diploma/GED.
Proficiency in Microsoft Office and CRM software preferred.
Communication skills, both verbal and written.
Good organizational skills and the ability to multitask.
Exceptional customer service skills.
$45k-83k yearly est. 6d ago
Teardown Washroom
Door Controls USA 4.1
Door Controls USA job in Texas
Job Summary: To clean all auto door parts in accordance with DCU standards.
Supervisory Responsibilities:
None.
Duties/Responsibilities:
To load & unload power washers & tumblers with dirty parts.
To hand wash certain critical parts as needed.
To load & unload vibratory system to polish certain parts as trained.
To teardown & clean power washers & tumblers as scheduled by supervisor.
To clean washroom floors & walls when needed.
To power off washroom equipment when shift is over to ensure heating elements from burning out.
To properly dispose of grease & sludge properly.
To rinse & dry washed products properly to prevent rusting or spotting of cleaned parts.
Other duties as assigned.
Required Skills/Abilities:
Strong organizational skills & attention to detail.
Strong time management skills with a proven ability to meet deadlines.
Ability to function well in a high-paced & at times stressful environment.
Basic knowledge of working with hand tools & handheld power tools.
Education & Experience:
High school diploma or equivalent.
At least two years related experience preferred.
Physical Requirements:
Be able to stand for entire shift
Be able to lift 50 pounds repeatedly
Be able to work in hot climates during the summer months.
$21k-39k yearly est. 22d ago
CNC Machinist
Door Controls USA 4.1
Door Controls USA job in Texas
Produces machined parts by programming, setting up, and operating a computer numerical control (CNC) machine; maintaining quality and safety standards; keeping records; maintaining equipment and supplies.
Schedule:
Second Shift: 2:15pm-12:45am Mon-Thurs., Occasional Friday work may be required during periods of mandatory overtime.
Duties/Responsibilities:
Plans machining by studying work orders, blueprints, engineering plans, materials, specifications, orthographic drawings, reference planes, locations of surfaces, and machining parameters; interpreting geometric dimensions and tolerances (GD&T).
Plans stock inventory by checking stock to determine amount available; anticipating needed stock; placing and expediting orders for stock; verifying receipt of stock.
Programs mills and lathes by entering instructions, including zero and reference points; setting tool registers, offsets, compensation, and conditional switches; calculating requirements, including basic math, geometry, and trigonometry; proving part programs. Program in āGā code.
Sets-up mills and lathes by installing tools, fixture plates, vice attachments, collets, bushings, stops, and stock pushers, and indicating vices.
Ability to machine production tooling on CNC machine for CNC production machining.
Loads feed mechanism by lifting stock into position.
Verifies settings by measuring positions, first-run part, and sample workpieces.
Maintains specifications by observing drilling, grooving, and cutting, including turning, facing, knurling and threading; taking measurements; detecting malfunctions; troubleshooting processes; adjusting and reprogramming controls; replacing worn tools; adhering to quality assurance procedures and processes.
Maintains safe operations by adhering to safety procedures and regulations.
Maintains equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs.
Maintains continuity among work shifts by documenting and communicating actions, irregularities, and continuing needs.
Documents actions by completing production and quality logs.
Updates job knowledge by participating in educational opportunities; reading technical publications.
Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Required Skills/Abilities:
Excellent verbal and written communication skills.
Excellent organizational skills and attention to detail.
Excellent time management skills with a proven ability to meet deadlines.
Strong analytical and problem-solving skills.
Ability to prioritize tasks and to delegate them when appropriate.
Ability to function well in a high-paced and at times stressful environment.
Strong ability to read blueprints and shop drawings.
Experience with a variety of hand tools, cutting tools such as saws and routers.
Experience setting up CNC lathes and/or mills.
Experience using micrometers, calipers and bore gauges.
Experience editing G-Code and making offset adjustments on the controller.
Experience changing tooling and fixturing on the machine.
Education and Experience:
High school diploma or equivalent.
Physical Requirements:
Prolonged periods of standing up and working on your feet.
Must be able to lift up to 50+ pounds at times.
$34k-46k yearly est. 44d ago
Grounds
Door Controls USA 4.1
Door Controls USA job in Texas
To be responsible for the care and maintenance of outdoor spaces, such as yards, campuses, and all DCU properties and or any properties that are maintained by DCU to ensure that these areas remain visually appealing, safe, and functional.
Supervisory Responsibilities:
None
.
Duties/Responsibilities:
Pay special attention to the needs of the owner's properties as these properties' needs will supersede the needs of any other responsibilities that are listed below.
Landscape maintenance includes mowing, trimming, cutting/split trees, yard/fence/pest spraying and debris removal.
Garbage and waste removal from needed properties to DCU main.
Properly maintain and service all Low Places equipment and tools and report when it's defective and needs repairs or service.
Fill fish/deer feeders and maintain adequate feed inventory.
To help with the Maintenance crew on special projects and to be inserted into DCU production when the weather does not allow work to be done outside, and no equipment servicing needs to be done.
To maintain all well houses in cold months.
Required Skills/Abilities:
Good organizational skills and attention to detail.
Good time management skills with a proven ability to meet deadlines.
Be able to repetitively use small hand tools, mowers, trimmers, chainsaws, tractors, skid steers (and associated attachments) proficiently.
Education and Experience:
At least 2 years relative experience
Physical Requirements:
Be able to stand all shift, if needed.
Prolonged periods of lifting.
Must be able to lift 50 pounds.
Must be able to endure extreme climate conditions.
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Door Controls USA may also be known as or be related to Door Controls USA, Door Controls USA, Inc. and Door Controls Usa, Inc.