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Associate Manager jobs at DoorDash - 1207 jobs

  • Associate Manager, Customer Experience Tool GTM

    Doordash 4.4company rating

    Associate manager job at DoorDash

    About the Team As one of DoorDash's core operations teams, Customer Experience and Integrity, ensures that when there are bumps in the last mile, there's always someone there to help make things right. Our team designs, manages, and operates DoorDash's large and growing global network of contact centers, with the ultimate goal of delivering an outstanding customer experience as reliably as possible. About the Role This Associate Manager is the dedicated operational owner for ensuring flawless customer support during all large-scale Promotions, Occasions (e.g., holidays, sales), and high-volume company events. You'll be the primary CX readiness lead, focused on anticipating support impacts, managing the quality of execution, and owning the operational forecasting for these critical revenue-driving initiatives. You will report into the Manager - Customer Experience Readiness on our Readiness team in our CXI organization. You're excited about this opportunity because you will… Be the Promotions CX Lead: Act as the central CX readiness contact for all promotional campaigns and occasions, driving coordination across Marketing, Product, and Operations teams. Own Quality and Cost: Take responsibility for BAU (Business-as-Usual) Promotion Quality and provide critical input for Forecasting Promotion MTO (Manual task to order) / Cost, directly impacting business efficiency. Drive End-to-End Readiness: Coordinate all aspects of support execution, from agent enablement and documentation to launch planning and post-launch feedback loops, for large-scale events. Improve Scalable Processes: Proactively surface and close operational gaps, driving continuous improvement in how DoorDash plans and supports high-volume, time-sensitive rollouts. We're excited about you because… You possess an exceptional operational mindset with proven success in managing time-sensitive projects, launches, or campaigns, preferably within a high-volume support environment. You are a highly detail-oriented executor with experience in or a strong aptitude for business analysis, including forecasting operational metrics and managing support quality. You have a history of driving alignment and effective communication with diverse cross-functional partners, translating complex business goals into simple, actionable plans. You thrive on the pressure of high-stakes deadlines and are passionate about ensuring that the customer experience remains world-class even when demand spikes. You are a collaborative problem-solver who takes initiative and drives results with energy and rigor. We expect to fill this position by 03/10/26 Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey Compensation The successful candidate's starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee's work location. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That's why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See below for paid time off details: For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado.$72,000-$105,900 USDAbout DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users-from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.
    $72k-105.9k yearly Auto-Apply 5d ago
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  • Head of Growth

    Arcade 4.6company rating

    San Francisco, CA jobs

    Our mission is to empower teams to become great storytellers. Our vision is to build dynamic visual experiences. More than 20,000 teams use Arcade to tell better, more engaging product stories, and we need your help spreading the word! Culturally, we are a team of ex-Atlassians, AngelList, and Airbnb teammates. We believe in building beautiful, easy-to-use products that meaningfully improve how software companies showcase their product at every stage of a customer journey. While we are a globally distributed team, for this role we would prefer to bring you into a hybrid work environment based in our San Francisco, CA office. About the role We already have over 20,000 teams using Arcade through viral loops and word-of-mouth alone. We're hiring our first Growth lead to help unlock new channels and programs that drive increased user acquisition, engagement, and monetization. You will be crucial in driving revenue growth through strategic marketing initiatives supporting our self-serve model, and partnering with our CEO to grow Arcade for the next chapter. If you're someone who is ready to hit the ground running and ship at high speeds then we would love to meet you. What you'll do You\'ll own end-to-end growth strategy and execution, working directly with our CEO and leadership team. Your responsibilities will include: Growth Strategy & Operations Own the full self-serve lifecycle strategy across user acquisition, activation, and monetization Define and track core KPIs that drive team success and business growth Operationalize user journeys and run experiments that directly impact user and revenue growth Partner with sales leadership to identify and execute on opportunities for enterprise upsell Channel Optimization & Scaling Analyze our current channel mix and build strategies to optimize and diversify our acquisition Build over 8-figure annual demand gen pipeline to partner with sales Scale our PLG motion while building out our sales-assisted capabilities Design and execute experiments to improve conversion at each stage of the customer journey Build systems and processes that can scale with our rapid growth Who you are Must have: High bias to action & experimental: You are proactive and can take a project from concept to completion. Moving quickly and learning fast excites you. If you see an anomaly, your instinct is to dive in and figure it out. Analytical: You can analyze and optimize campaigns at each customer journey stage, leveraging experimentation in order to improve performance and make data-driven decisions. User-Centric: Your growth hypotheses are built on a deep understanding of product users, buyers, and our value proposition. You have strong user empathy and can translate insights into action. Nice to have: PLG Experience: You've worked in a product-led growth environment, ideally with exposure to both self-serve and sales-assisted motions Benefits Competitive salary and meaningful equity. Unlimited PTO and sick days. 401k, and top-tier Health, Dental, and Vision insurance. $500 a month remote work stipend. Meeting light culture. Biannual company retreats. A team that values diversity and inclusion. Compensation $200k-$300k per year, plus meaningful equity Our values ❤️ Be a coach: We want the best for our customers and ourselves. We coach people to help them achieve their best potential. An “Arcader” is both a teammate and a customer. There is a reason that the same word describes both. Carry the weight: We act like owners. Let's empower each other. When we see something that needs change, we lead through it. An open book: We are open as a team and as a product. We don't put walls up unless it's necessary. We become better when we share information. We are open to diversity of opinion, backgrounds, and thought. Play as a team: We play because we're a creator tool. Life is short. Let's build something meaningful. We play as a team because great teams build great things together. We keep those standards high. Be kind: We can be honest and kind. We can have high standards and be kind. We can say no and be kind. Kindness can vary across cultures, upbringings, and languages - but we try our best to be kind. #J-18808-Ljbffr
    $78k-135k yearly est. 2d ago
  • Merchandise Manager

    Serena & Lily 3.7company rating

    San Jose, CA jobs

    Merchandise Manager, Decorative Accessories: SAUSALITO, CA Serena and Lily is seeking a Merchandise Manager to join our Merchant team in Sausalito, California. This position reports to the Director of Merchandising and will lead the assortment strategies and initiatives for a critical department in the division. You will develop business strategies to maximize the financial performance of the department including category and assortment plans, product pricing, promotional activity and exit strategies. You will work closely with planning counterparts to provide input on seasonal forecasting and inventory strategies. You will identify opportunities and recommend new product or concept development to your design counterparts. You will collaborate with the design and sourcing teams on new product development from initial conception to product introduction.You will make marketing recommendations for campaigns, emails, catalog, website and social content. You will manage information across functions, leading and working closely with all cross-functional partners including design, planning, sourcing, retail operations and e-commerce. This role will have frequent contact, meetings and deliverables with executive leadership, including the CEO of the company. The ideal candidate is: a strong and motivational merchant leader, a strategic thinker, a collaborative cross-functional partner, and a reliable team player. You must also have a strong business acumen, an impressive work ethic, strong analytical skills, advanced presentation experience, a deep understanding and appreciation for the S&L customer, and a sincere commitment to the development of your direct report. RESPONSIBILITIES: Manages the assortment of the Dec Acc categories by bringing relevant product to market that delivers against strategic, financial, and brand objectives. Develops and executes product assortment strategies to maximize financial results. Manages the cross functional product cycle from concept, to development milestones, to assortment adoption, and inventory planning. Collaborates with inventory management partners to ensure appropriate financial plans for new and existing products. Leads weekly business review meetings, (among others) with a focus on business highlights and action needed. Supports and develops the assistant merchant in the division. Manages marketing recommendations in-season and for future planning of brand photoshoots. Leads weekly cross-functional meetings, driven to action points to achieve sales plans and margin. Manages information across functions, working closely with all cross-functional partners. Drives calendar to meet critical dates. REQUIREMENTS: Bachelor's degree. At least 4-6 years merchandising experience. Must be highly proficient with Excel and analytics. Ability to create and present powerful and influential documents to the executive leadership team. Fully developed financial business acumen. Ability to drive innovation and collaboration through strategic initiatives. Excellent communication skills. Strong attention to detail. Proven ability to achieve results in a fast paced, dynamic environment. Time management and organizational skills. A reliable team player. A love of and a commitment to delivering high quality product and an excellent customer experience. Hybrid work environment: 3 days in the office required, more if needed COMPENSATION: $100-130k per year is the anticipated salary range. This range represents the low and high end of the anticipated base salary range for this role. The actual base pay is dependent upon many factors, such as: experience, education, and skills. Employees (and their families) are covered by medical, dental, vision, and basic life insurance should they choose to participate in Serena & Lily's benefits. Employees can enroll in our company's 401k plan. During the first year of employment, full-time employees accrue twenty days of PTO and seven paid holidays throughout the year.
    $100k-130k yearly 1d ago
  • Service Manager

    AP Rochester 3.8company rating

    Rochester, NY jobs

    One of our clients, a well-established and rapidly expanding property management organization, is seeking an experienced Service Manager to oversee maintenance operations across multiple residential communities. This role is ideal for a hands-on leader who excels in team development, problem-solving, and driving efficient, high-quality service. In this position, you will guide a service team responsible for ensuring communities remain safe, well-maintained, and resident-ready. You'll collaborate closely with on-site staff and leadership, focusing on strong communication, proactive planning, and continuous improvement to enhance overall resident satisfaction. Key Responsibilities Lead and supervise a service team to ensure consistent, high-quality operations. Train, mentor, and develop staff to complete work safely, accurately, and efficiently. Oversee daily maintenance activities, monitor performance, and provide ongoing coaching. Manage preventive maintenance programs, repairs, and service requests across multiple sites. Ensure all properties meet safety guidelines and regulatory requirements. Respond to escalated maintenance issues with professionalism and urgency. Support capital improvement projects and property upgrades as needed. Work closely with community teams to maintain strong service standards. Contribute to resident-focused initiatives that improve satisfaction and retention. Maintain accurate documentation of work orders, service requests, and project outcomes. Build a high-performing, accountable, and collaborative team culture. Qualifications High school diploma or equivalent required; Bachelor's degree in a related field preferred. 3+ years of experience supervising maintenance, facilities, or service teams (residential or commercial). Strong knowledge of building systems, preventive maintenance, and safety regulations. Proven leadership, communication, and organizational skills. Ability to resolve escalated issues and operational challenges effectively. Proficiency with work order systems and basic computer applications.
    $89k-144k yearly est. 4d ago
  • Merchandise Manager

    Serena & Lily 3.7company rating

    Santa Rosa, CA jobs

    Merchandise Manager, Decorative Accessories: SAUSALITO, CA Serena and Lily is seeking a Merchandise Manager to join our Merchant team in Sausalito, California. This position reports to the Director of Merchandising and will lead the assortment strategies and initiatives for a critical department in the division. You will develop business strategies to maximize the financial performance of the department including category and assortment plans, product pricing, promotional activity and exit strategies. You will work closely with planning counterparts to provide input on seasonal forecasting and inventory strategies. You will identify opportunities and recommend new product or concept development to your design counterparts. You will collaborate with the design and sourcing teams on new product development from initial conception to product introduction.You will make marketing recommendations for campaigns, emails, catalog, website and social content. You will manage information across functions, leading and working closely with all cross-functional partners including design, planning, sourcing, retail operations and e-commerce. This role will have frequent contact, meetings and deliverables with executive leadership, including the CEO of the company. The ideal candidate is: a strong and motivational merchant leader, a strategic thinker, a collaborative cross-functional partner, and a reliable team player. You must also have a strong business acumen, an impressive work ethic, strong analytical skills, advanced presentation experience, a deep understanding and appreciation for the S&L customer, and a sincere commitment to the development of your direct report. RESPONSIBILITIES: Manages the assortment of the Dec Acc categories by bringing relevant product to market that delivers against strategic, financial, and brand objectives. Develops and executes product assortment strategies to maximize financial results. Manages the cross functional product cycle from concept, to development milestones, to assortment adoption, and inventory planning. Collaborates with inventory management partners to ensure appropriate financial plans for new and existing products. Leads weekly business review meetings, (among others) with a focus on business highlights and action needed. Supports and develops the assistant merchant in the division. Manages marketing recommendations in-season and for future planning of brand photoshoots. Leads weekly cross-functional meetings, driven to action points to achieve sales plans and margin. Manages information across functions, working closely with all cross-functional partners. Drives calendar to meet critical dates. REQUIREMENTS: Bachelor's degree. At least 4-6 years merchandising experience. Must be highly proficient with Excel and analytics. Ability to create and present powerful and influential documents to the executive leadership team. Fully developed financial business acumen. Ability to drive innovation and collaboration through strategic initiatives. Excellent communication skills. Strong attention to detail. Proven ability to achieve results in a fast paced, dynamic environment. Time management and organizational skills. A reliable team player. A love of and a commitment to delivering high quality product and an excellent customer experience. Hybrid work environment: 3 days in the office required, more if needed COMPENSATION: $100-130k per year is the anticipated salary range. This range represents the low and high end of the anticipated base salary range for this role. The actual base pay is dependent upon many factors, such as: experience, education, and skills. Employees (and their families) are covered by medical, dental, vision, and basic life insurance should they choose to participate in Serena & Lily's benefits. Employees can enroll in our company's 401k plan. During the first year of employment, full-time employees accrue twenty days of PTO and seven paid holidays throughout the year.
    $100k-130k yearly 1d ago
  • Merchandise Manager

    Serena & Lily 3.7company rating

    San Francisco, CA jobs

    Merchandise Manager, Decorative Accessories: SAUSALITO, CA Serena and Lily is seeking a Merchandise Manager to join our Merchant team in Sausalito, California. This position reports to the Director of Merchandising and will lead the assortment strategies and initiatives for a critical department in the division. You will develop business strategies to maximize the financial performance of the department including category and assortment plans, product pricing, promotional activity and exit strategies. You will work closely with planning counterparts to provide input on seasonal forecasting and inventory strategies. You will identify opportunities and recommend new product or concept development to your design counterparts. You will collaborate with the design and sourcing teams on new product development from initial conception to product introduction.You will make marketing recommendations for campaigns, emails, catalog, website and social content. You will manage information across functions, leading and working closely with all cross-functional partners including design, planning, sourcing, retail operations and e-commerce. This role will have frequent contact, meetings and deliverables with executive leadership, including the CEO of the company. The ideal candidate is: a strong and motivational merchant leader, a strategic thinker, a collaborative cross-functional partner, and a reliable team player. You must also have a strong business acumen, an impressive work ethic, strong analytical skills, advanced presentation experience, a deep understanding and appreciation for the S&L customer, and a sincere commitment to the development of your direct report. RESPONSIBILITIES: Manages the assortment of the Dec Acc categories by bringing relevant product to market that delivers against strategic, financial, and brand objectives. Develops and executes product assortment strategies to maximize financial results. Manages the cross functional product cycle from concept, to development milestones, to assortment adoption, and inventory planning. Collaborates with inventory management partners to ensure appropriate financial plans for new and existing products. Leads weekly business review meetings, (among others) with a focus on business highlights and action needed. Supports and develops the assistant merchant in the division. Manages marketing recommendations in-season and for future planning of brand photoshoots. Leads weekly cross-functional meetings, driven to action points to achieve sales plans and margin. Manages information across functions, working closely with all cross-functional partners. Drives calendar to meet critical dates. REQUIREMENTS: Bachelor's degree. At least 4-6 years merchandising experience. Must be highly proficient with Excel and analytics. Ability to create and present powerful and influential documents to the executive leadership team. Fully developed financial business acumen. Ability to drive innovation and collaboration through strategic initiatives. Excellent communication skills. Strong attention to detail. Proven ability to achieve results in a fast paced, dynamic environment. Time management and organizational skills. A reliable team player. A love of and a commitment to delivering high quality product and an excellent customer experience. Hybrid work environment: 3 days in the office required, more if needed COMPENSATION: $100-130k per year is the anticipated salary range. This range represents the low and high end of the anticipated base salary range for this role. The actual base pay is dependent upon many factors, such as: experience, education, and skills. Employees (and their families) are covered by medical, dental, vision, and basic life insurance should they choose to participate in Serena & Lily's benefits. Employees can enroll in our company's 401k plan. During the first year of employment, full-time employees accrue twenty days of PTO and seven paid holidays throughout the year.
    $100k-130k yearly 1d ago
  • Merchandise Manager

    Serena & Lily 3.7company rating

    Fremont, CA jobs

    Merchandise Manager, Decorative Accessories: SAUSALITO, CA Serena and Lily is seeking a Merchandise Manager to join our Merchant team in Sausalito, California. This position reports to the Director of Merchandising and will lead the assortment strategies and initiatives for a critical department in the division. You will develop business strategies to maximize the financial performance of the department including category and assortment plans, product pricing, promotional activity and exit strategies. You will work closely with planning counterparts to provide input on seasonal forecasting and inventory strategies. You will identify opportunities and recommend new product or concept development to your design counterparts. You will collaborate with the design and sourcing teams on new product development from initial conception to product introduction.You will make marketing recommendations for campaigns, emails, catalog, website and social content. You will manage information across functions, leading and working closely with all cross-functional partners including design, planning, sourcing, retail operations and e-commerce. This role will have frequent contact, meetings and deliverables with executive leadership, including the CEO of the company. The ideal candidate is: a strong and motivational merchant leader, a strategic thinker, a collaborative cross-functional partner, and a reliable team player. You must also have a strong business acumen, an impressive work ethic, strong analytical skills, advanced presentation experience, a deep understanding and appreciation for the S&L customer, and a sincere commitment to the development of your direct report. RESPONSIBILITIES: Manages the assortment of the Dec Acc categories by bringing relevant product to market that delivers against strategic, financial, and brand objectives. Develops and executes product assortment strategies to maximize financial results. Manages the cross functional product cycle from concept, to development milestones, to assortment adoption, and inventory planning. Collaborates with inventory management partners to ensure appropriate financial plans for new and existing products. Leads weekly business review meetings, (among others) with a focus on business highlights and action needed. Supports and develops the assistant merchant in the division. Manages marketing recommendations in-season and for future planning of brand photoshoots. Leads weekly cross-functional meetings, driven to action points to achieve sales plans and margin. Manages information across functions, working closely with all cross-functional partners. Drives calendar to meet critical dates. REQUIREMENTS: Bachelor's degree. At least 4-6 years merchandising experience. Must be highly proficient with Excel and analytics. Ability to create and present powerful and influential documents to the executive leadership team. Fully developed financial business acumen. Ability to drive innovation and collaboration through strategic initiatives. Excellent communication skills. Strong attention to detail. Proven ability to achieve results in a fast paced, dynamic environment. Time management and organizational skills. A reliable team player. A love of and a commitment to delivering high quality product and an excellent customer experience. Hybrid work environment: 3 days in the office required, more if needed COMPENSATION: $100-130k per year is the anticipated salary range. This range represents the low and high end of the anticipated base salary range for this role. The actual base pay is dependent upon many factors, such as: experience, education, and skills. Employees (and their families) are covered by medical, dental, vision, and basic life insurance should they choose to participate in Serena & Lily's benefits. Employees can enroll in our company's 401k plan. During the first year of employment, full-time employees accrue twenty days of PTO and seven paid holidays throughout the year.
    $100k-130k yearly 1d ago
  • General Manager (WC)

    Snagajob.com Inc. 4.5company rating

    San Jose, CA jobs

    The General Manager (GM) is responsible for managing all aspects of the business to ensure that Guests are delighted with a fast, friendly, fresh, clean, and in-stock shopping experience. The GM is responsible for achieving performance targets, providing craveable food and beverage offerings in a food safe environment, and improving financial performance year-over-year through the Plan to Win Strategy and demonstration of core values. The GM accomplishes these results in a Staffed, Stable & Scheduled environment by providing a consistent Team Member experience through training, coaching, and recognition, while fostering a safety culture by Believing in Zero. Description The General Manager (GM) is responsible for managing all aspects of the business to ensure that Guests are delighted with a fast, friendly, fresh, clean, and in-stock shopping experience. The GM is responsible for achieving performance targets, providing craveable food and beverage offerings in a food safe environment, and improving financial performance year-over-year through the Plan to Win Strategy and demonstration of core values. The GM accomplishes these results in a Staffed, Stable & Scheduled environment by providing a consistent Team Member experience through training, coaching, and recognition, while fostering a safety culture by Believing in Zero. Requirements Essential Job Functions (Responsible to) Drive a safety culture by ensuring a clean, organized, and safe environment for all Team Members and Guests. Ensure proper procedure is followed relating to safety, accidents, and incidents including reporting, investigations, and documentation Create a place of welcoming and belonging for our Guests and Team Members Oversees the daily execution of the Store Operating System through management of the Game Plans to deliver a consistent Guest/brand experience that enables the store to achieve performance targets and improve financial performance Grow top line P&L performance and control key financial lines; understand reports and how the information can impact and/or increase sales; develop plans to correct budget misses, measure and track plan effectiveness, and ultimately achieve budget in a timely manner, complete required reports either in writing or via computer entry Track and manage inventory through count execution and submitting accurate orders to remain in stock Delegate tasks to subordinate Team Members and follow up to ensure proper completion Engage and lead company initiatives Oversee food production to ensure food safety requirements are consistently met and that par levels are maintained for a craveable and consistent offering, while growing sales and controlling waste Develop well trained Team Members by following Thorntons' training processes as prescribed while demonstrating and teaching our core values Support and guide team members through career path while holding Team Members to a high standard of execution through coaching and accountability via Thorntons' Progressive Discipline Process Recruit, interview, hire and schedule all Team Members to ensure adequate coverage for all shifts while complying with meal and rest break requirements Train and empower Team Members to de-escalate guest service issues Communicates with Team Members in a positive manner that motivates and inspires them to act in accordance with Plan to Win strategy Comply with all federal, state, and local inspectors by taking immediate and appropriate action, and communicating and maintaining records of all inspections, certificates, and necessary records Promote sales and profits working within the local community to partner and support events that extend the brand Regular and predictable in-person attendance Perform additional duties as assigned Key Relationships Region Manager Store Manager Guest Service Representative Human Resource Manager Recruiter Trainer Auditor Skills Demonstrates a commitment to leading by example considering no tasks as below one's position Uses analytical skills to identify and solve a variety of business-related problems Uses basic arithmetical skills to add, subtract and divide as necessary to complete financial reports, cash, inventory, etc. Prioritizes and distributes work to deliver objectives on time and to the highest standard Demonstrates a positive and approachable presence, even during stressful situations Recognizes positive performance, celebrates team achievements, addresses poor performance Takes action to remove obstacles and address problems before they impact performance and results Provides feedback effectively and with empathy Actively solicits internal and external guest feedback to improve business relationships Fosters team camaraderie, collaboration, and cohesion Uses "active listening" to understand viewpoints of others. Adjusts one's position/view to try and resolve conflict Values diversity and recognizes the strengths that individuals from divergent life experiences and backgrounds bring to the team Knowledge Principles and processes for providing Guest Service. This includes Guest needs assessment, meeting quality standards for services, and evaluation of Guest satisfaction Principles and methods for displaying, promoting, and selling products or services Principles and procedures for personnel recruitment, selection, and training Experience Minimum three (3) years single-unit management in retail and/or food and beverage industries Experience with the following applications a plus; o PeopleMatter, Workday, Reflexiso PDI, ESO Equipment/Special Expertise NA Required or Preferred Qualifications/Certifications High School Diploma or GED (Required) Must have reliable transportation Valid driver's license (preferred) Food Safety and Handling Certifications (This is preferred. If not possessed upon hire, must have the ability to obtain one) Physical Requirements Must be able to climb a ladder to clean windows, stock shelves, make price changes, etc. Daily Standing, Pushing, Pulling, Reaching, Bending, Squatting, Climbing, Walking and Lifting up to 55 lbs. Occasional Sitting and Driving required. Exposed to extreme weather conditions and temperatures Long periods of standing Exposure to gasoline fumes and cleaning products * Thorntons LLC is committed to being an Equal Opportunity Employer, and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process please contact applicationaccommodations@mythorntons.com 9 am - 5 pm EST M-F. This job description reflects an effort on the part of Thorntons and its' representatives to provide an expectation of job performance. This is not an all-inclusive list of specific job functions. Other duties may be assigned as is considered reasonable and necessary. Benefits Some of our benefits include weekly pay, free dispensed beverage during your shift, a free meal per shift, medical, dental, vision, 401k (matching company contribution), vacation, sick leave, life insurance. For a full list of benefits and eligibility please visit ************************************************ #J-18808-Ljbffr
    $70k-114k yearly est. 1d ago
  • General Manager (WC)

    Snagajob.com Inc. 4.5company rating

    Sacramento, CA jobs

    The General Manager (GM) is responsible for managing all aspects of the business to ensure guests are delighted with a fast, friendly, fresh, clean, and in‑stock shopping experience. The GM achieves performance targets, provides craveable food and beverage offerings in a food‑safe environment, and improves financial performance year‑over‑year through the Plan to Win Strategy and demonstration of core values. The GM accomplishes these results in a staffed, stable & scheduled environment by providing a consistent team‑member experience through training, coaching, and recognition, while fostering a safety culture by believing in Zero. Key Responsibilities Drive a safety culture by ensuring a clean, organized, and safe environment for all team members and guests. Ensure proper procedure is followed relating to safety, accidents, and incidents including reporting, investigations, and documentation. Create a place of welcoming and belonging for our guests and team members. Oversee the daily execution of the store operating system through management of the game plans to deliver a consistent guest/brand experience that enables the store to achieve performance targets and improve financial performance. Grow top‑line P&L performance and control key financial lines; understand reports and how the information can impact and/or increase sales; develop plans to correct budget misses, measure and track plan effectiveness, and ultimately achieve budget in a timely manner, complete required reports either in writing or via computer entry. Track and manage inventory through count execution and submitting accurate orders to remain in stock. Delegate tasks to subordinate team members and follow up to ensure proper completion. Engage and lead company initiatives. Oversee food production to ensure food safety requirements are consistently met and that par levels are maintained for a craveable and consistent offering, while growing sales and controlling waste. Develop well‑trained team members by following Thorntons' training processes as prescribed while demonstrating and teaching our core values. Support and guide team members through career path while holding team members to a high standard of execution through coaching and accountability via Thorntons' progressive discipline process. Recruit, interview, hire and schedule all team members to ensure adequate coverage for all shifts while complying with meal and rest break requirements. Train and empower team members to de‑escalate guest service issues. Communicate with team members in a positive manner that motivates and inspires them to act in accordance with the Plan to Win strategy. Comply with all federal, state, and local inspectors by taking immediate and appropriate action, and communicating and maintaining records of all inspections, certificates, and necessary records. Promote sales and profits working within the local community to partner and support events that extend the brand. Maintain regular and predictable in‑person attendance. Perform additional duties as assigned. Key Relationships Region Manager Store Manager Guest Service Representative Human Resource Manager Recruiter Trainer Auditor Skills Demonstrates a commitment to leading by example; considers no task below one's position. Uses analytical skills to identify and solve a variety of business‑related problems. Uses basic arithmetical skills to add, subtract, and divide as necessary to complete financial reports, cash, inventory, etc. Prioritizes and distributes work to deliver objectives on time and to the highest standard. Demonstrates a positive and approachable presence, even during stressful situations. Recognizes positive performance, celebrates team achievements, addresses poor performance. Takes action to remove obstacles and address problems before they impact performance and results. Provides feedback effectively and with empathy. Actively solicits internal and external guest feedback to improve business relationships. Fosters team camaraderie, collaboration, and cohesion. Uses “active listening” to understand viewpoints of others, adjusts position to resolve conflict. Values diversity and recognizes strengths of individuals from diverse backgrounds. Knowledge Principles and processes for providing guest service, including needs assessment, meeting quality standards, and evaluating guest satisfaction. Principles and methods for displaying, promoting, and selling products or services. Principles and procedures for personnel recruitment, selection, and training. Experience Minimum three (3) years single‑unit management in retail and/or food and beverage industries. Experience with PeopleMatter, Workday, Reflexiso PDI, ESO Equipment/Special Expertise a plus. Required or Preferred Qualifications / Certifications High School Diploma or GED (Required). Must have reliable transportation. Valid driver's license (preferred). Food Safety and Handling Certifications (preferred; if not possessed upon hire, must have the ability to obtain one). Physical Requirements Must be able to climb a ladder to clean windows, stock shelves, make price changes, etc. Daily standing, pushing, pulling, reaching, bending, squatting, climbing, walking and lifting up to 55 lbs. Occasional sitting and driving required. Exposed to extreme weather conditions and temperatures. Long periods of standing. Exposure to gasoline fumes and cleaning products. Equal Opportunity Employer Statement Thorntons LLC is committed to being an equal opportunity employer, and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process please contact accommodationsretail@bp.com. Benefits Weekly pay. Free dispensed beverage during your shift. A free meal per shift. Medical, dental, vision. 401(k) with matching company contribution. Vacation, sick leave. Life insurance. For a full list of benefits and eligibility please visit ************************************************ #J-18808-Ljbffr
    $68k-111k yearly est. 2d ago
  • Operations & Execution Manager

    The Nash Collection 4.2company rating

    Nashville, TN jobs

    The Nash Collection Nashville, TN The Nash Collection is a fast-growing lifestyle apparel brand inspired by Nashville's culture and built on creativity, discipline, and pride in execution. We've grown from a single storefront into a multi-channel brand with retail, ecommerce, wholesale, and events at the core of our business. As we scale, execution and operational clarity are critical. We're hiring an Operations & Execution Manager to help ensure priorities across the business are carried out consistently, accurately, and on time. The Role The Operations & Execution Manager is responsible for driving execution across The Nash Collection by coordinating initiatives, maintaining documentation, and ensuring follow-through across departments. This role operates at the center of the business. You will work closely with leadership and department leads to surface loose ends, resolve blockers, manage reporting, and keep operational systems clean and reliable. This is an in-person role for someone who is highly organized, detail-oriented, technically capable, and comfortable operating in a fast-paced environment with real responsibility. The Mission Build and maintain a reliable execution engine for the business. You'll ensure that tasks are documented, ownership is clear, timelines are respected, and nothing important falls through the cracks. Your work will allow leadership and department heads to stay focused on strategy while execution remains tight across operations, marketing, retail, ecommerce, wholesale, product, and events. Core ResponsibilitiesExecution & Coordination Track and coordinate initiatives across all departments Regularly check in with department leads to identify open items, risks, or loose ends Capture tasks from meetings, Slack, email, and in-person conversations and ensure proper documentation Maintain task trackers, execution timelines, and project visibility Follow up on open items and ensure completion Operations & Systems Set up and manage software tools, accounts, permissions, and workflows Troubleshoot operational and technical issues including email problems, system access, reporting discrepancies, and vendor coordination Maintain clean documentation, SOPs, and internal process references Reporting & Compliance Calculate, validate, and submit royalty reports accurately and on time through required portals Support recurring operational reporting and KPI tracking Monitor brand protection workflows, identify infringers, and execute enforcement processes using established templates and SOPs Marketing & Cross-Functional Support Support marketing execution by coordinating timelines, assets, campaigns, and reporting Act as a connective point between teams to ensure alignment and follow-through Provide clear, structured updates to leadership on progress, risks, and blockers Technical & Functional Requirements Strong organizational and documentation skills High technical aptitude and ability to learn new systems quickly Proficiency in Google Workspace and Excel or Google Sheets Comfort working across business systems, portals, and software tools Ability to manage multiple priorities while maintaining attention to detail Who You Are Experienced in operations, execution, or coordination-focused roles Highly detail-oriented with strong follow-through Clear, professional communicator who works well cross-functionally Solution-oriented with sound judgment Comfortable owning execution in a fast-moving environment Proactive about identifying gaps and improving processes What You'll Build in Your First 90 Days A clear, reliable system for task tracking and cross-department execution Consistent weekly and recurring reporting rhythms Clean, up-to-date SOPs for recurring operational workflows Strong working relationships with department leads Improved visibility into priorities, blockers, and progress across the business Why Join The Nash Collection? This is an opportunity to play a central role in how a growing brand operates day to day. You'll help bring structure, clarity, and discipline to execution while working closely with leadership and cross-functional teams. For the right operator, this role offers meaningful responsibility, visibility, and long-term growth as the company scales. Compensation: Competitive and based on experience Reports to: Executive Leadership Location: Nashville, TN (In-Person)
    $53k-93k yearly est. 2d ago
  • General Manager (WC)

    Snagajob.com Inc. 4.5company rating

    Sunnyvale, CA jobs

    The General Manager (GM) is responsible for managing all aspects of the business to ensure guests are delighted with a fast, friendly, fresh, clean, and in‑stock shopping experience. The GM achieves performance targets, provides craveable food and beverage offerings in a food‑safe environment, and improves financial performance year‑over‑year through the Plan to Win Strategy and demonstration of core values. The GM accomplishes these results in a staffed, stable & scheduled environment by providing a consistent team‑member experience through training, coaching, and recognition, while fostering a safety culture by believing in Zero. Key Responsibilities Drive a safety culture by ensuring a clean, organized, and safe environment for all team members and guests. Ensure proper procedure is followed relating to safety, accidents, and incidents including reporting, investigations, and documentation. Create a place of welcoming and belonging for our guests and team members. Oversee the daily execution of the store operating system through management of the game plans to deliver a consistent guest/brand experience that enables the store to achieve performance targets and improve financial performance. Grow top‑line P&L performance and control key financial lines; understand reports and how the information can impact and/or increase sales; develop plans to correct budget misses, measure and track plan effectiveness, and ultimately achieve budget in a timely manner, complete required reports either in writing or via computer entry. Track and manage inventory through count execution and submitting accurate orders to remain in stock. Delegate tasks to subordinate team members and follow up to ensure proper completion. Engage and lead company initiatives. Oversee food production to ensure food safety requirements are consistently met and that par levels are maintained for a craveable and consistent offering, while growing sales and controlling waste. Develop well‑trained team members by following Thorntons' training processes as prescribed while demonstrating and teaching our core values. Support and guide team members through career path while holding team members to a high standard of execution through coaching and accountability via Thorntons' progressive discipline process. Recruit, interview, hire and schedule all team members to ensure adequate coverage for all shifts while complying with meal and rest break requirements. Train and empower team members to de‑escalate guest service issues. Communicate with team members in a positive manner that motivates and inspires them to act in accordance with the Plan to Win strategy. Comply with all federal, state, and local inspectors by taking immediate and appropriate action, and communicating and maintaining records of all inspections, certificates, and necessary records. Promote sales and profits working within the local community to partner and support events that extend the brand. Maintain regular and predictable in‑person attendance. Perform additional duties as assigned. Key Relationships Region Manager Store Manager Guest Service Representative Human Resource Manager Recruiter Trainer Auditor Skills Demonstrates a commitment to leading by example; considers no task below one's position. Uses analytical skills to identify and solve a variety of business‑related problems. Uses basic arithmetical skills to add, subtract, and divide as necessary to complete financial reports, cash, inventory, etc. Prioritizes and distributes work to deliver objectives on time and to the highest standard. Demonstrates a positive and approachable presence, even during stressful situations. Recognizes positive performance, celebrates team achievements, addresses poor performance. Takes action to remove obstacles and address problems before they impact performance and results. Provides feedback effectively and with empathy. Actively solicits internal and external guest feedback to improve business relationships. Fosters team camaraderie, collaboration, and cohesion. Uses “active listening” to understand viewpoints of others, adjusts position to resolve conflict. Values diversity and recognizes strengths of individuals from diverse backgrounds. Knowledge Principles and processes for providing guest service, including needs assessment, meeting quality standards, and evaluating guest satisfaction. Principles and methods for displaying, promoting, and selling products or services. Principles and procedures for personnel recruitment, selection, and training. Experience Minimum three (3) years single‑unit management in retail and/or food and beverage industries. Experience with PeopleMatter, Workday, Reflexiso PDI, ESO Equipment/Special Expertise a plus. Required or Preferred Qualifications / Certifications High School Diploma or GED (Required). Must have reliable transportation. Valid driver's license (preferred). Food Safety and Handling Certifications (preferred; if not possessed upon hire, must have the ability to obtain one). Physical Requirements Must be able to climb a ladder to clean windows, stock shelves, make price changes, etc. Daily standing, pushing, pulling, reaching, bending, squatting, climbing, walking and lifting up to 55 lbs. Occasional sitting and driving required. Exposed to extreme weather conditions and temperatures. Long periods of standing. Exposure to gasoline fumes and cleaning products. Equal Opportunity Employer Statement Thorntons LLC is committed to being an equal opportunity employer, and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process please contact accommodationsretail@bp.com. Benefits Weekly pay. Free dispensed beverage during your shift. A free meal per shift. Medical, dental, vision. 401(k) with matching company contribution. Vacation, sick leave. Life insurance. For a full list of benefits and eligibility please visit ************************************************ #J-18808-Ljbffr
    $70k-114k yearly est. 20h ago
  • Store Manager

    Snagajob.com Inc. 4.5company rating

    San Jose, CA jobs

    The Store Manager (SM) is responsible for managing all aspects of the business, with minimal direct supervision from the General Manager (GM), to ensure that Guests are delighted with a fast, friendly, fresh, clean, and in stock shopping experience, teaching and demonstrating core values, and supporting the GM in achieving store goals and initiatives. The SM assists the GM in maintaining a staffed, stable & scheduled environment by providing a consistent team member experience through training, coaching, and recognition, while fostering a safety culture by Believing in Zero. Responsibilities Drive a safety culture by ensuring a clean, organized, and safe environment for all Team Members and Guests. Ensure proper procedure is followed relating to safety, accidents, and incidents including reporting, investigations, and documentation. Create a welcoming and belonging environment for our Guests and Team Members. Oversee the daily execution of the Store Operating System through management of the Game Plans to deliver a consistent Guest/brand experience that enables the store to achieve performance targets and improve financial performance; delegate tasks accordingly and follow up to ensure completion. Engage and lead company initiatives. Oversee fresh food production to ensure food safety requirements are always met and par levels are maintained for a craveable and consistent offering, while growing sales and controlling waste. Develop well trained Team Members by following Thorntons' training processes as prescribed while demonstrating and teaching our core values. Support and guide Team Members through career path while holding Team Members to a high standard of execution through coaching and accountability via Thorntons' Progressive Discipline Process. Assist GM in facilitating the labor model by ensuring the team is working the schedule to our standard to maintain adequate coverage for all shifts. Train and empower Team Members to de-escalate Guest service issues. Communicate with Team Members in a positive manner that motivates and inspires them to act in accordance with Plan to Win strategy. Use a point-of-sale cash register and other electronic equipment. Comply with all federal, state, and local inspectors by taking immediate and appropriate action, and communicating and maintaining records of all inspections, certificates, and necessary records. Perform additional duties as assigned. Key Relationships Region Manager General Manager Guest Service Representative Human Resource Manager Recruiter Trainer Auditor Skills Demonstrates a commitment to leading by example, considering no tasks as below one's position. Contributes to setting work priorities and direction, supporting the team in achieving goals and objectives. Demonstrates a positive and approachable presence, even during stressful situations. Recognizes positive performance, celebrates team achievements, and addresses poor performance. Provides feedback effectively and with empathy. Collaborates with GM to deliver high-quality Guest service. Fosters team camaraderie, collaboration, and cohesion. Proactively identifies potential issues and works with GM to take action to avoid workplace disruptions. Uses active listening to understand viewpoints of others and works to resolve conflicts. Uses analytical skills to identify and solve a variety of business-related problems. Uses basic arithmetic skills to perform financial, cash, and inventory tasks. Values diversity and recognizes the strengths of individuals from diverse backgrounds. Knowledge Principles and processes for providing Guest Service, including needs assessment, meeting quality standards, and evaluating Guest satisfaction. Principles and methods for displaying, promoting, and selling products or services. Principles and procedures for personnel recruitment, selection, and training. Experience Minimum one (1) year of management in retail and/or food and beverage industries. Experience with the following applications is a plus: PeopleMatter, Workday, Reflexiso PDI, ESO. Equipment/Special Expertise NA Required or Preferred Qualifications/Certifications High School Diploma or GED (required) Must have reliable transportation Valid driver's license (preferred) Food Safety and Handling Certifications (preferred; if not possessed upon hire, must have the ability to obtain one) Physical Requirements Must be able to climb a ladder to clean windows, stock shelves, make price changes, etc. Daily standing, pushing, pulling, reaching, bending, squatting, climbing, walking and lifting up to 50 lbs. Occasional sitting and driving required. Exposure to extreme weather conditions and temperatures. Long periods of standing. Exposure to gasoline fumes and cleaning products. Thorntons LLC is committed to being an Equal Opportunity Employer, and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process please contact applicationaccommodations@mythorntons.com or call 9 am - 5 pm EST M-F. This job description reflects an effort on the part of Thorntons and its representatives to provide an expectation of job performance. This is not an all-inclusive list of specific job functions. Other duties may be assigned as is considered reasonable and necessary. Benefits Some of our benefits include weekly pay, free dispensed beverage during your shift, a free meal per shift, medical, dental, vision, 401k (matching company contribution), vacation, sick leave, life insurance. For a full list of benefits and eligibility please visit the employer benefits page. #J-18808-Ljbffr
    $43k-69k yearly est. 2d ago
  • Store Manager: Lead Team, Delight Guests; Weekly Pay

    Snagajob.com Inc. 4.5company rating

    San Jose, CA jobs

    A major retail company in San Jose is seeking a Store Manager to oversee daily operations and ensure excellent customer experiences. The ideal candidate will have management experience in retail or the food industry, demonstrate leadership, and foster a safety culture. Responsibilities include managing store performance, leading initiatives, and staff training. The position offers competitive benefits, including weekly pay, medical, and 401k. #J-18808-Ljbffr
    $43k-69k yearly est. 2d ago
  • Store General Manager: Growth & Guest Experience

    Snagajob.com Inc. 4.5company rating

    Sacramento, CA jobs

    A leading retail and food service company is seeking a General Manager in Sacramento, California. The role involves overseeing all operations to ensure a fast, friendly, clean shopping experience while achieving performance targets. Candidates must have three years of management experience in retail or food industries, a high school diploma, and demonstrate strong leadership and analytical skills. This position offers a comprehensive benefits package, including medical insurance and 401(k) matching. #J-18808-Ljbffr
    $42k-69k yearly est. 2d ago
  • Store General Manager: Growth & Guest Experience

    Snagajob.com Inc. 4.5company rating

    Sunnyvale, CA jobs

    A retail food service company in Sunnyvale is seeking a General Manager to oversee all aspects of the business. This role includes fostering a safety culture, ensuring high service standards, managing finances, and recruiting and training a dedicated team. Candidates should have at least three years of management experience in retail or food and beverage along with essential certifications. Company offers competitive benefits including health insurance and a 401(k). #J-18808-Ljbffr
    $43k-69k yearly est. 20h ago
  • Field Operations Manager

    Honey Homes 4.6company rating

    Dallas, TX jobs

    Honey Homes is a startup reimagining how homeowners take care of their homes. We're a membership-based service pairing customers with a dedicated handyman and a modern tech platform to manage maintenance, repairs, and ongoing home needs. We are a growth-stage startup backed by Khosla Ventures, Pear VC, Era Ventures, and founders of DoorDash, Lyft, and Opendoor. Our team comes from Airbnb, Google, Opendoor, Yelp, Zillow, and Uber-and we're still very much in builder mode, not corporate maintenance mode. Learn more: ************************** About the Role We're hiring a Field Manager to help build, scale, and lead our Dallas market. This role is ideal for someone from a startup or tech-forward environment who blends hands-on operations, analytical thinking, and people leadership. This is not a plug-and-play management role. You'll help build the market from the ground up, refine local operations, and shape how Honey Homes grows in Texas. You'll operate at the intersection of: Field operations Team leadership and coaching Customer experience Data, systems, and dashboard analytics Market growth and experimentation What You'll Do Lead day-to-day operations for the Dallas market, owning quality, efficiency, and customer outcomes Hire, coach, and manage a growing team of handypeople (scaling to 10+ as the market grows) Build scalable operations playbooks while adapting quickly in a fast-moving startup Use data, tooling, and tech-enabled workflows to improve performance and reliability Monitor and act on performance metrics using internal dashboards and dashboard analytics Partner with Marketing and Growth to drive top-of-funnel demand and neighborhood expansion Build relationships with local specialists to extend service coverage Act as a hands-on leader who can switch between strategy and execution as the business grows Establish strong market operations with high customer satisfaction and retention Build and stabilize a high-quality handyman team Improve visit quality, follow-through, and customer trust Launch repeatable processes that scale with market growth Operate confidently using data, dashboards, and tech systems rather than intuition alone What We're Looking For 3+ years in operations, field ops, or general management in a startup or growth-stage company Experience in tech-enabled or marketplace businesses preferred Prior leadership or management experience with distributed or frontline teams Comfortable operating in ambiguity and building systems from scratch Strong analytical instincts; able to use data and tech tools to guide decisions Builder mindset-excited to create, test, and iterate rather than inherit static processes This role is for someone who thrives in startup environments, blending people leadership, analytics, and execution This role is based in Dallas with periodic travel to Austin to support Texas market growth. Compensation & Benefits Salary: $95,000-$110,000 (depending on experience) Equity: All employees are owners at Honey Homes Benefits: 100% employer-paid medical, dental, vision; 401(k); FSA; flexible PTO Work Model: Field + office + some flexibility Must be authorized to work in the U.S. (no visa sponsorship) honeyhomes.com Honey Homes - Go-To Handyman for Your Home One trusted handyman for all your home projects, managed in a simple app.
    $95k-110k yearly 20h ago
  • Area Manager

    Medium 4.0company rating

    San Francisco, CA jobs

    The Area Manager will coordinate all area activities through the Branch Managers, reporting to the VP of Sales with additional input from Corporate Operational Leadership. The Area Manager is responsible for the sales and operational performance of the locations within their defined geography and will carry out the policies and operate within the guidelines set by Corporate Management. This position primarily leads and coaches Branch Managers, who own the P&L for their individual branches, and ensures they are effectively managing Inside and Outside Sales, warehouse, production, and administrative teams. The Area Manager will monitor the utilization of assets and personnel to ensure optimal utilization, reallocating equipment and resources within the area as required to support revenue and profitability goals. This role requires the ability to coach and develop others, empower and delegate effectively, and step in to support branch operations directly when needed in a fast‑paced, industrial environment. Essential Duties Oversee area branch performance to meet business goals, supervising and guiding Branch Managers to maximize revenue, gross margin, and EBITDA. Ensure Branch Managers effectively manage branch sales, production, inventory, employees, budgets, health/safety/environmental (HSE), lean and quality. Develop and maintain a safe and positive work environment for all employees in the area and ensure customer satisfaction through timely, accurate, and high‑quality products and services. Work with Branch Managers to set and manage pricing and margin discipline to achieve area profitability targets. Lead regular sales cadence calls and make joint sales calls with Branch Managers and sales teams, supporting the development of new business and growth of key accounts. Organize regular meetings with Branch Managers to review performance, discuss business updates, share best practices, and address issues and opportunities. Assist Branch Managers in inventory management and accuracy. Coordinate transfer of equipment and assets within the area and Intra‑Company; work with Corporate Procurement to achieve inventory and utilization goals. Ensure that corporate Quality and HSE standards for equipment, vehicles, facilities, and personnel are maintained in all branches. Support recruiting, selection, and development of Branch Managers and key roles; provide coaching, feedback, and guidance on performance management and progressive discipline. Conduct and/or oversee the annual review process for Branch Managers and ensure timely, consistent reviews within branches, with shared input from Sales and Corporate Operations. Control overtime and staffing levels at the area level by working with Branch Managers to ensure branches are staffed with competent personnel and labor is used efficiently. Monitor and drive performance to meet goals for sales, planned outputs, labor efficiency, material efficiency, inventory turns, on‑time delivery, safety, and service levels. Facilitate the implementation and adoption of technology and systems; understand how systems impact GHX operations and performance. Maintain effective communication and cooperation with corporate departments and facilities management. Maintain a visible presence in branches, warehouses, fabrication shops, and customer facilities, and be prepared to directly support operations when required. Additional duties from time to time will be at Management discretion. Education and/or Experience Bachelor's in Industrial Distribution, Business, Operations Management, or related field and 5 plus years of direct management experience in a distribution, industrial, or manufacturing environment; or equivalent combination of education and experience. Experience managing managers and/or multi‑site operations strongly preferred. High‑level leadership and decision‑making skills; able to motivate, influence, coach, and train people at multiple levels. Highly motivated self‑starter with the ability to plan and manage multiple simultaneous projects, set priorities, identify and address problems, and deliver on time and on budget. Comfortable working in industrial environments (warehouses, fabrication shops, and customer sites such as refineries, chemical plants, etc.). Reside within a reasonable distance to a major airport and the branches within assigned area. Must be able to successfully function in a fast‑paced, high‑volume environment utilizing Microsoft Office tools such as Word, Excel, Outlook, etc., with demonstrated effective verbal and written communication skills. #J-18808-Ljbffr
    $70k-98k yearly est. 20h ago
  • General Manager, AI Data Labeling

    Medium 4.0company rating

    San Francisco, CA jobs

    Remote, San Francisco About Wing Wing is one of the world's largest virtual talent companies, venture-backed and based in San Francisco. Leveraging our scale, millions of applicants, and other operational expertise, we're launching a dedicated AI data labeling & annotation subsidiary, empowering exceptional people to play a defining role in training the next generation of AI. We're hiring a General Manager to run this business end-to-end. About the Role As General Manager, AI Data Labeling, you will own P&L, strategy, go-to-market, delivery/quality, security & compliance, and team building. You'll build the business from zero, close key customers, help set up the operating engine, and report directly to Wing's CEO. Responsibilities: Acquire new business from AI labs and tier-1 tech companies via your network, digital/in-person outbound Own enterprise sales cycles end-to-end (discovery, scoping, pricing, MSA/SOW negotiation) Attend meetings, consultations, events, etc. in person as needed and build key relationships Build durable relationships with researchers, data/infra leaders, procurement, and legal; expand accounts Own the business plan, pricing, margin targets, forecasting, and budget adherence. Report on progress to senior leadership Foster a culture of accountability, transparency, and operational rigor Requirements: Primarily located in San Francisco, CA, with a willingness to travel around Northern California, the United States, and internationally as needed Bachelor's degree in any discipline, ideally from a top institution Outgoing, social, gregarious personality, willingness, and capability to always be building relationships Great management skills: you will, to an extent, be responsible for a giant piece of an entire business unit and all that comes with it, people management, budgets, interfacing with finance, legal, operations, and more Strong preference for someone who has led Sales & Commercials: Expert in complex MSAs/SOWs, pricing, and margin management Trusted relationships across AI labs and leading tech companies; able to open doors and close enterprise deals Expert in complex MSAs/SOWs, pricing strategy, and margin management Proven builder of multidisciplinary teams; excellent stakeholder management Digital native (Google Workspace, Sheets, CRM) Nice-to-haves: Experience selling to or operating within AI labs (RLHF, red‑teaming, evals, multimodal) Prior success taking a services P&L from $0 to $10M+ with healthy unit economics Strong interest and understanding in artificial intelligence, machine learning, and LLMs $170,000 - $250,000 a year Benefits & Compensation: Base compensation: $170K-$250K, with increases as the business grows Equity: generous grant vested over 4 years Performance Bonus: Strong performers can expect $300K-$1M+ in additional annual cash and equity on top of base for closing and expanding enterprise deals A $1K monthly allowance for meals Company-sponsored Equinox membership Health insurance Note: please ignore any interview assessment automated emails, if any. They do not apply to this role. #J-18808-Ljbffr
    $67k-134k yearly est. 3d ago
  • Store Manager - Retail, Boston

    Medium 4.0company rating

    Boston, MA jobs

    Gopuff is seeking a Liquor Store Manager to join the operations team. We are looking for a self-starting and entrepreneurial strong leader to lead the Liquor Store division of our brand. The Liquor Store Manager role is an intense and fast-paced role within go Puff that requires drive, grit, positivity, and enthusiasm for the challenge. In this role, you will lead a local team of Shift Leaders and Operations Associates overseeing the facility's operations as well as a team of independent Driver Partners. Ultimately, the success of the territory rests on your shoulders and is determined by your ability to execute and effectively lead a team that is hyper-focused on delivering a perfect experience for our customers. What We Offer Medical/Dental/Vision Insurance (for full-time employees) 401(k) Retirement Savings Plan 25% employee discount & FAM Membership Vacation and Sick Time for eligible employees EAP through AllOne Health (formerly Carebridge) Requirements 8+ years of managing and leadership experience, minimum of 5 years experience with a fast-paced environment and leading a blended workforce of W2 and 1099 employees. Retail, warehouse, logistics, military, restaurant or equivalent experience Beer/liquor store experience strongly preferred Strong written and verbal communication skills Strong skills with conflict resolution Strong skills with team development and engagement Ability to lead in an ever-changing environment Proven track record of being a change agent with improving processes and efficiencies Ability to work with fluid schedules; being available during peak hours of operation (5pm - 12am) and visiting the facility on Friday, Saturday, and Sunday once or twice per month Possesses a customer-first mindset Team-oriented mentality Responsibilities Plans, directs and is accountable for all operations including, deliveries, inventory, equipment, and systems Fanatically drive improvements to key performance indicators (KPIs) such as: Order Picking Time, Order Dwell Time, Drive Time, Order Defect Rate, and Cost Per Order. Accountable to drive the financial performance of the site by ensuring that budgeted productivity, labor, and other expenses are achieved Responsible for ensuring compliance with Gopuff and legal policies, procedures, and regulations for the warehouse by analyzing and interpreting reports Implementing and monitoring Human Resource compliance, asset protection, safety controls, overseeing the safety of our people and products, operational and quality assurance reviews Develop and implement action plans to improve performance, providing direction and guidance on executing Company programs and directing the management team in ensuring the confidentiality of information, documentation, and assigned records Teach and train the site leadership in controlling expenses and labor to ensure expenses adhere to the budget and sales volume Create and implement plans to improve the financial performance of the facility It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it-stuff happens. But that's where we come in, delivering all your wants and needs in just minutes. And now, we're assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world. Like what you're hearing? Then join us on Team Blue. Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply. #J-18808-Ljbffr
    $35k-68k yearly est. 20h ago
  • Regional Operations Manager - DashMart

    Doordash 4.4company rating

    Associate manager job at DoorDash

    About the Team DashMart is DoorDash's in-house convenience and grocery operation, built to get customers the items they need-fast with high quality. DashMarts function as micro fulfillment centers that power on-demand delivery of snacks, groceries, household essentials, flowers and so much more through the DoorDash app. We showcase both national brands and local favorites as part of our selection across the country. As part of a DashMart team, our local operators keep operations running by managing inventory, launching new brands, preparing orders, implementing and testing technology, supporting quick handoffs to delivery partners and so much more. We are scaling our DashMarts, implementing technology to drive efficiency, introducing new brands and improving quality one day at a time - come join the fun! About the Role We are looking for an experienced operator to lead a region of our DashMart business across multiple markets east of the Mississippi. In this role, you'll be responsible for managing a subset of markets, owning and growing the P&L, leading a team directly and indirectly of both salaried and hourly employees and driving growth and quality improvements to how DashMarts operate day in and day out. You will work cross-functionally across local operators, finance, strategy & operations, supply, product and more to delight customers in local markets and drive results for the business. You're excited about this opportunity because you will… * Operate. Success comes from understanding our business inside & out. You will learn the fulfillment operations, identify areas for improvement, learn from the experts and experiment before scaling. * Lead. Recruit, lead, develop and retain a team of 500+ operators (salaried & hourly). * Manage. From fundamentals, you will own the financial vision for DashMart in your region. You will guide growth and directly manage the P&L across 30+ sites at any given time. * Collaborate. You'll work with multiple teams including local operations, finance, people, product, design, and supply chain on a wide range of initiatives. * Reimagine. You will challenge the status quo and refine how our daily operations work. You will drive warehouse improvements through process, technology and people development. We're excited about you because… * You're an operator. You don't hesitate to get in the weeds and operate at the lowest level of detail, but you're as comfortable thinking long-term and inspiring a team. * You're a leader. You can make room for others at the table. You are a culture carrier and the tone starts with you. * You're a collaborator. You are excited to work side by side hourly associates to finance business partners to technical teams. * You see the glass half full. You want to own the outcome and positively shape our most important metrics. You have a growth mindset and aren't deterred by setbacks. You have experience leading projects, hitting goals, and succeeding in a team environment. * You have 8+ years of professional experience. Retail, military, warehousing, fulfillment or logistics experience is highly preferred. * You have 4+ years of experience in people management. Exposure to managing both hourly & salaried teams is a plus! * You're open to travel. This role will require 30%+ travel time. * BA/BS degree required. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey Compensation The successful candidate's starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee's work location. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That's why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See below for paid time off details: * For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. * For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado. $170,000-$250,000 USD About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users-from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on "protected categories," we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.
    $47k-59k yearly est. 4d ago

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