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Associate Manager-Operations jobs at DoorDash - 1347 jobs

  • Associate Manager, Customer Experience Tool GTM

    Doordash 4.4company rating

    Associate manager-operations job at DoorDash

    About the Team As one of DoorDash's core operations teams, Customer Experience and Integrity, ensures that when there are bumps in the last mile, there's always someone there to help make things right. Our team designs, manages, and operates DoorDash's large and growing global network of contact centers, with the ultimate goal of delivering an outstanding customer experience as reliably as possible. About the Role This Associate Manager is the dedicated operational owner for ensuring flawless customer support during all large-scale Promotions, Occasions (e.g., holidays, sales), and high-volume company events. You'll be the primary CX readiness lead, focused on anticipating support impacts, managing the quality of execution, and owning the operational forecasting for these critical revenue-driving initiatives. You will report into the Manager - Customer Experience Readiness on our Readiness team in our CXI organization. You're excited about this opportunity because you will… Be the Promotions CX Lead: Act as the central CX readiness contact for all promotional campaigns and occasions, driving coordination across Marketing, Product, and Operations teams. Own Quality and Cost: Take responsibility for BAU (Business-as-Usual) Promotion Quality and provide critical input for Forecasting Promotion MTO (Manual task to order) / Cost, directly impacting business efficiency. Drive End-to-End Readiness: Coordinate all aspects of support execution, from agent enablement and documentation to launch planning and post-launch feedback loops, for large-scale events. Improve Scalable Processes: Proactively surface and close operational gaps, driving continuous improvement in how DoorDash plans and supports high-volume, time-sensitive rollouts. We're excited about you because… You possess an exceptional operational mindset with proven success in managing time-sensitive projects, launches, or campaigns, preferably within a high-volume support environment. You are a highly detail-oriented executor with experience in or a strong aptitude for business analysis, including forecasting operational metrics and managing support quality. You have a history of driving alignment and effective communication with diverse cross-functional partners, translating complex business goals into simple, actionable plans. You thrive on the pressure of high-stakes deadlines and are passionate about ensuring that the customer experience remains world-class even when demand spikes. You are a collaborative problem-solver who takes initiative and drives results with energy and rigor. We expect to fill this position by 03/10/26 Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey Compensation The successful candidate's starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee's work location. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That's why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See below for paid time off details: For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado.$72,000-$105,900 USDAbout DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users-from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.
    $72k-105.9k yearly Auto-Apply 2d ago
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  • Store Manager

    Mattress Warehouse 3.8company rating

    Pittsburgh, PA jobs

    Store Sales Manager - Lead, Grow, and Succeed with Mattress Warehouse! Join a Winning Team! At Mattress Warehouse, we are passionate about helping our customers improve their lives through quality sleep. As one of the fastest-growing bedding retailers in the U.S., we offer unparalleled opportunities for career growth in a supportive, team-oriented environment. With over 300 stores and counting, now is the perfect time to join our dynamic team! Why Choose Mattress Warehouse? Competitive Compensation - Enjoy a generous base pay with unlimited commission potential. Comprehensive Benefits - Medical, dental, vision, life insurance, and more to fit every budget. Retirement Planning - 401(k) with a strong employer match to help secure your future. Work-Life Balance - Paid time off, including vacation, personal, and sick days. Career Growth - Extensive paid training, ongoing development, and advancement opportunities. Employee Discounts - Save big on the best mattress brands in the industry! Exclusive Technology - Leverage our bed MATCH diagnostic sleep system, which uses 18 key measurements and data points to help customers find their perfect mattress, making selling easier and more impactful! Your Role as a Store Sales Manager: As a Sales Manager, you'll be the face of Mattress Warehouse, guiding customers to find their perfect sleep solution while also leading and developing your team. You will: Greet and engage customers to identify their sleep needs. Utilize our bed MATCH technology to provide data-driven recommendations. Recommend, demonstrate, and sell top-name brand products. Educate customers on financing, warranties, and delivery options. Train, mentor, and develop associates to achieve sales goals and deliver top-tier customer service. Manage daily store operations, inventory, and sales reporting. Ensure the showroom is well-maintained and displays are set to company standards. Lead by example, fostering a high-energy, results-driven sales environment. What We're Looking For: Previous retail, customer service, or commissioned sales experience preferred. Bilingual with equal fluency in verbal and written English and Spanish or other languages a plus! Strong leadership and coaching skills to help associates grow. Excellent communication and interpersonal abilities. Ability to lift up to 75 lbs. and maintain a neat and organized showroom. A motivated, goal-driven mindset with a passion for helping others succeed. If you're looking for a career, not just a job, Mattress Warehouse is the place for you! Join us in shaping the future of sleep retail and take the next step in your career today. #MW
    $29k-57k yearly est. Auto-Apply 4d ago
  • Senior Payments Operations Manager

    Airbnb, Inc. 4.6company rating

    San Francisco, CA jobs

    Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: As Senior Payments Operations Manager for Procedures, Standards & GTM Readiness, reporting to the Director of Payment Operations, you'll lead the development, standardization, and execution of Airbnb's global payments procedures and standards, change management, and go-to market readiness for payments products. This is a high-impact and high-influence individual contributor role that sits at the intersection of strategy, operations, and platform enablement. The Difference You Will Make: As Payments Operations Senior Manager for Money Movement, you will lead the operationalization of Airbnb's payments platform, focusing on pay-ins and payouts.Your focus is to partner cross-functionally to build and implement the policies, processes, and controls that make the platform work day-to-day-creating structure, consistency, and accountability across global payment operations. Examples include third-party payouts, unpaid payouts, dormant accounts, liens, garnishments, escheatment, inbound/outbound calling and escalations, request for information from pay-partners, etc. You will also ensure that new payment capabilities are launched with the right operational coverage. Above all, this work ensures we do right by our guests and hosts, enabling seamless, transparent, and trusted payment experiences across Airbnb.This role blends operational leadership, process design, and cross-functional partnership-working closely with Payments Product, Treasury, Risk, Compliance, Finance, Partnerships, Customer Support, FP&A, and regional teams to drive clarity, stability, and scalability across Airbnb's payments ecosystem. A Typical Day: Operational Enablement & Execution Partner cross-functionally to operationalize core workflows for Airbnb's payments platform-including third-party payments, unpaid payouts, blocked third-party payments, dormant accounts, liens, garnishments, and escheatment-ensuring each has clear ownership, documented processes, appropriate tooling, and reliable execution with defined performance metrics and SLAs. Collaborate cross-functionally with Product, Risk, Compliance, Partnerships, Treasury, Customer Support, FP&A, and regional teams to align on workflow design, tooling needs, volume projections, resource planning, and budgeting. Balance control and experience, ensuring operational processes meet policy, risk, and compliance requirements while minimizing friction for guests and hosts. Identify and implement optimization opportunities across money-movement operations, leveraging automation, AI, and data insights to improve accuracy, speed, and scalability. Close ownership gaps by establishing clear accountability, measurable SLAs, and consistent global execution standards. Develop playbooks, procedures, and escalation paths that define how payments operations are executed and governed across markets and teams. May eventually lead directly or indirectly a team of people to enable and execute operations. Define and maintain clear policies and procedures that guide payment operations, ensuring ownership, consistency, and compliance globally. Embed controls into everyday work so processes meet legal and regulatory requirements without adding unnecessary friction. Keep policies and procedures current and simple, updating them as products, markets, or regulations evolve, and ensuring teams know how to apply them in daily operations. In partnership with the platform product team, define and implement operational policies, controls, and SOPs ahead of product launches to ensure readiness. Cross-Functional Collaboration Act as the link between Product, Treasury, Compliance, Risk, Finance, Partnerships, and regional teams, turning product and policy intent into practical operations. Engage early in new launches and programs to ensure readiness, clear ownership, and smooth execution. Work with regional teams to adapt global processes to local needs while maintaining consistency and compliance. Align priorities across teams to remove blockers, reduce duplication, and deliver payments initiatives efficiently.. Monitor performance data and incidents to identify trends, friction points, and improvement opportunities across pay-in and payout operations. Simplify and standardize workflows to enhance efficiency, reduce manual effort, and improve accuracy and speed. Use automation, AI, and insights to proactively improve scalability and reliability. Create feedback loops that capture lessons learned from incidents and launches, feeding them into process and platform design. Foster a culture of operational excellence, where teams continuously refine how payments operations are delivered and measured for reliability, control, and customer impact. Your Expertise: 12+ years of experience in payments, fintech, or financial services, with a focus on operations, enablement, or process management. Proven success in building and scaling operational payment processes across complex, cross-functional organizations. Deep understanding of pay-ins, payouts, operational workflows, forecasting, and exception management, including regulatory, compliance, and policy requirements. Demonstrated ability to translate strategy and policy into actionable, scalable operations. Strong collaboration and stakeholder management skills across Product, Risk, Compliance, Finance, and Operations teams. Analytical and structured thinker with a bias for execution and continuous improvement. Excellent communicator, able to simplify complex concepts and influence effectively across all levels of the organization. Your Location: This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb Payments, Inc. (a subsidiary of Airbnb, Inc.) is a registered entity. Approved remote states include: Alabama, California, Colorado, Florida, Georgia, Illinois, Maryland, Minnesota, Mississippi, Nevada, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, Tennessee, Texas, and Washington. This list is continuously evolving, so please check back with us if the state you live in is excluded. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com . Please include your full name, the role you're applying for and the accommodation necessary to assist you with the recruiting process. We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. #J-18808-Ljbffr
    $154k-209k yearly est. 5d ago
  • Strategy & Operations - Sales

    Bridge 4.2company rating

    Boulder, CO jobs

    Bridge radically simplifies accepting insurance for virtual care clinics, enabling them to offer patients insurance-covered care within a matter of weeks. By utilizing Bridge, virtual care clinics can tap into nationwide insurance coverage, leverage patient-facing and back-office technology specifically designed for virtual care workflows, and benefit from comprehensive revenue cycle management. Recently emerging from stealth mode, Bridge has already signed multiple large companies, including public companies. It is led by a team of seasoned healthcare experts with extensive experience across virtual care clinic operations, insurance contracting, and revenue cycle management. Backed by leading investors including General Catalyst, Andreessen Horowitz, Thrive Capital, Khosla Ventures, Greenoaks, and Mischief, we're poised to scale rapidly. The Role We're hiring a Growth team member to report directly to the Head of Growth, with responsibility for driving new logo sales and revenue growth. You'll own the full sales cycle, from prospecting through close, with a focus on signing new logos, accelerating deal velocity, and building repeatable sales processes. This is not a traditional sales role; success requires deep curiosity, the ability to educate and advise prospects, and comfort navigating the nuances of healthcare billing and insurance at a scaling startup. This is a high-impact role for an ambitious operator who thrives in fast-moving environments and enjoys scaling go-to-market functions. By helping virtual care companies scale, you'll directly expand patient access to affordable, insurance-covered care nationwide. Responsibilities Own the full sales cycle (from lead generation through close) with a focus on new logo acquisition and pipeline health. Build trusted relationships with executives and operators, advising them on billing models, payer requirements, and Bridge's capabilities. Partner cross-functionally (Product, RCM, Payor, Ops, Legal, Engineering) to ensure successful deal execution and translate market feedback into strategy and product improvements. Contribute to building repeatable sales processes that support scale and faster deal velocity. Requirements4+ years of experience in a customer-facing growth, business development, consulting, or account management role Strong understanding of US healthcare, ideally with exposure to virtual care and/or reimbursement models Demonstrated success in early-stage startup environments; comfortable with ambiguity Exceptional communication skills and ability to quickly build trust with executive-level stakeholders Analytical problem-solver who can translate prospect needs into actionable insights for internal teams Highly collaborative, eager to partner across the organization to drive impact What we're not looking for: Traditional transactional sales backgrounds without healthcare exposure Candidates without experience in early-stage or high-growth environments Why Bridge?Be a foundational team member in a company transforming how virtual care clinics scale insurance access Work on high-impact, revenue-driving initiatives directly alongside the Head of Growth Help shape and scale a critical revenue-driving function at a fast-growing startup. Join a world-class team backed by leading investors. Competitive salary, benefits, and equity package. Location Our preference is for candidates who can join us in-person in Boulder, CO. Our ideal weekly schedule is 3 days in-office, 2 days remote. We are open to fully remote for select candidates. Compensation Base and variable compensation $110,000 - $150,000 + variable compensation DOE + equity opportunity
    $110k-150k yearly 3d ago
  • Sr. CS Strategy & Operations Manager

    Docusign, Inc. 4.4company rating

    San Francisco, CA jobs

    Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). What you'll do As the Sr CS Strategy & Operations Manager - Strategic Projects you will be a key driver of strategic initiatives across Docusign's global customer success organization. This high-impact role will focus on solving complex business problems, designing and implementing transformative initiatives, and helping shape the operating model for post-sales success. This role is ideal for former management consultants from top-tier strategy consulting firms with strong analytical foundations, high executive presence and influencing skills, and program management expertise looking to transition into a SaaS environment and drive measurable impact on customer outcomes and company performance. This position is an individual contributor role reporting to the Vice President, Customer Success Strategy & Operations. Responsibility Serve as a strategic thought partner to Customer Success leadership, helping prioritize and execute high-impact initiatives that drive operational scale, efficiency, and customer value Lead end-to-end project execution across strategic priorities, such as problem framing, analysis, stakeholder alignment, change management, and implementation Structure complex business problems and deliver data-driven recommendations that influence decision-making across post-sales functions Build business cases, operating models, and playbooks that guide strategic investments and transformation initiatives Partner with cross-functional teams including Sales Strategy, Product, Support, IT, Finance, and Enterprise Transformation to deliver scalable solutions across customer onboarding, success management, and renewals Conduct advanced analyses using tools like SQL, Excel, and BI platforms (e.g., Tableau, Looker) to surface insights that shape operational decisions Lead strategic workstreams such as customer segmentation, journey optimization, headcount and coverage modeling, best-cost location strategies, and success metric frameworks Develop and maintain program governance for critical initiatives, including OKRs, reporting cadences, and executive updates Support annual planning efforts for the Customer Success organization, including goal setting, capacity modeling, and performance tracking Collaborate with CS leadership to define and refine KPIs, ensuring alignment with strategic goals and operational plans Participate in strategy development for the function Lead short- and long-range projects and other initiatives Guide other team members within function on how to approach and complete objectives by bringing stakeholders together to objectively evaluate all viable options in order to reach shared decisions Be highly skilled at stakeholder engagement, influence and management Know how to look beyond the obvious stakeholder group and identify and align other stakeholders who influence or may influence the direction and outcomes of assigned work Job Designation Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic BA/BS degree or equivalent work experience 12+ years of analytical experience in strategic operational roles (such as go-to-market operations, financial analysis, sales operations, management consulting) or 8 years and a Master's degree. Preferred Demonstrated ability to lead complex strategic projects or transformations across multiple stakeholders Strong analytical skill set with hands-on experience in SQL, Excel, and visualization tools (e.g., Tableau, Looker, Power BI) 2+ years in a top-tier management consulting firm (e.g., Bain, BCG, McKinsey) and/or in a Strategy/Operations role at a tech or SaaS company Deep understanding of Customer Success operating models and performance metrics (GRR, NRR, adoption, retention, CSAT, etc.) Experience in program and change management, including cross-functional coordination and communications Ability to structure ambiguous problems, break them down into actionable insights, and communicate findings to executive audiences Proven record of building trust and influencing across functions and levels, from analysts to VPs High attention to detail, strong business acumen, and a bias for action MBA or similar advanced degree Wage Transparency Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience. Based on applicable legislation, the below details pay ranges in the following locations: California: $157,500.00 - $254,350.00 base salary This role is also eligible for the following: Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance. Stock: This role is eligible to receive Restricted Stock Units (RSUs). Global benefits provide options for the following: Paid Time Off: earned time off, as well as paid company holidays based on region Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment Retirement Plans: select retirement and pension programs with potential for employer contributions Learning and Development: options for coaching, online courses and education reimbursements Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events Work Authorization Notice: Please note that we do not provide visa sponsorship or immigration support for this position. Applicants must already be authorized to work in the United States on a full-time, permanent basis without the need for current or future sponsorship. Life at Docusign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com. If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at ****************** for assistance. Applicant and Candidate Privacy Notice States Not Eligible for Employment This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming. Equal Opportunity Employer It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category. EEO Know Your Rights poster #LI-Hybrid #J-18808-Ljbffr
    $157.5k-254.4k yearly 5d ago
  • Transportation Ops GM: Lead Growth & Compliance

    Divine Enterprises Inc. 3.8company rating

    Rocklin, CA jobs

    A logistics and transportation firm in California is seeking a General Manager to oversee daily operations, ensuring efficiency and regulatory compliance. The ideal candidate will have at least 6 years of management experience, preferably in trucking or logistics, and a strong background in budgeting and KPI management. This role offers potential career growth to Executive Director and focuses on strategic initiatives and process improvements. #J-18808-Ljbffr
    $94k-186k yearly est. 5d ago
  • Director of Fleet Operations

    Ring Inc. 4.5company rating

    Menlo Park, CA jobs

    Mainspring Energy is revolutionizing power generation with the world's most flexible and adaptable local power generation technology, the Mainspring Linear Generator. Commercial, industrial, and utility leaders are choosing Mainspring over traditional options like engines, turbines, and fuel cells to quickly and reliably deliver local power for EV charging, commercial facilities, data centers, and grid-scale operations. The Mainspring Linear Generator is fuel flexible, ramps up and down to meet demand, and utilizes a flameless reaction with near-zero NOx emissions. Backed by top-tier investors including Khosla Ventures, Bill Gates, American Electric Power, Lightrock, and General Catalyst Mainspring designs, manufactures and delivers its products to customers across the U.S. today, and we're quickly scaling for international expansion. Inspired by our vision of the affordable, reliable, net-zero carbon grid, Mainspring is rapidly expanding within the $816B global electricity equipment market, and we're hiring the best talent to meet growing customer demand around the globe. We welcome a broad range of backgrounds, experiences, and talents to bring fresh perspectives and ongoing innovation to our customers. We are looking to build relationships with people who share our values: Pragmatic Optimism Building a new category of world-class power generation requires the optimism of ambition and creativity, balanced with practicality to solve problems efficiently. The challenges that arise are opportunities for growth. Excellence without Ego We bring expertise and commitment to creating the best customer experience, from sales to deployment and service, just as we apply deep technical rigor to building and delivering world-class products. We strive for excellence and behave as leaders with the humility to acknowledge our challenges, both collectively and as individual contributors. Proactive Collaboration The integration and cross-disciplinary nature of Mainspring's business requires intentionally seeking out others who bring different skills, perspectives, and priorities. Our culture of inclusion and respect extends beyond our team to interactions with our partners and customers. More information can be found at ************************ Job Overview Mainspring Energy is seeking a highly experienced and strategic Director of Fleet Operations to manage the preventive maintenance and emergency response for our fleet of linear generators as we accelerate their deployment to customer sites. This is an ideal opportunity for a proven leader to apply their operational and strategic skills in a dynamic, challenging, and high-growth environment. Responsibilities Team Leadership: Lead, mentor, and develop the O&M team, including geographically distributed field service technicians and supervisors. Performance Management: Manage key operational metrics, including equipment Availability, Mean Time to Repair (MTTR), First Time Fix Rate (FTFR), Customer Satisfaction, and adherence to service level agreements (SLAs). Fleet Maintenance: Direct the team in all aspects of fleet maintenance, including troubleshooting, repairs, and preventive maintenance. This encompasses planning of routine tasks such as seal and filter replacements, periodic inspections, and the management of sensors, controls, and software. Safety and Emergency Response: Lead the field safety team, ensuring the implementation of training, processes, and controls to safeguard both personnel and equipment. In emergencies, coordinate resources, response, and both internal and external communications. Process Improvement: Standardize processes among teams to ensure the effective and efficient resolution of complex operational problems. Strategic Planning: Develop comprehensive business plans, including budget allocation, hiring strategies, shift schedules, tooling, and inventory stocking levels. Training Development: With the Training Manager, lead the creation of a structured Tier 1 Maintenance training program. This program should expedite the proficiency of new field service technicians and reseller partners in performing maintenance tasks. Cross-Functional Collaboration: Work closely with Sales and Product leaders to deliver exceptional customer service. This includes early engagement with the Installation and Commissioning resources within the Sales team. Engage Fleet Operations and Analytics (FOA) and Customer Success teams for monitoring, advanced diagnostics, and customer communications. Collaborate with Engineering leaders to continuously improve the product by efficiently communicating findings and operational data from customer sites. Collaborate with the air compliance team to ensure timely data submission to agencies. Participate in defining contract structures in cooperation with Sales, Legal, and executive teams. Vendor Management: Evaluate and oversee the development of potential partnerships with contractors. Qualifications Leadership Experience: Previous experience in a leadership role managing technical service teams operating at customer sites. Adaptability: Demonstrated success in dynamic, frequently changing, and geographically dispersed work environments. Leadership Style: A strategic yet hands-on leadership approach-able to take responsibility for the team, mentor staff, and lead by example. Regulatory Knowledge: Understanding of labor laws. Workforce Planning: Ability to design effective shift schedules. Vendor Management: Experience in managing contractors and developing potential external partnerships. $175,000 - $205,000 a year This position is onsite at our Menlo Park HQ. The salary will be adjusted to reflect local market conditions based on employee location as well as the experience of the employee. Along with the base salary, Mainspring offers pre-IPO stock options + benefits. Does your experience not meet all of our posted requirements? Studies have shown that some people are less likely to apply to positions unless they meet every listed requirement. At Mainspring, we are committed to building a diverse, inclusive, flexible, and collaborative environment, so if you want to help us transition the world to clean and affordable electricity, and don't meet all posted requirements for a particular role, we'd still love to hear from you. Mainspring can sometimes be flexible enough to shift responsibilities for the right person, or otherwise identify open or upcoming roles that may better fit your professional background. In more traditional words, Mainspring Energy, Inc is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. This compensation and benefits information is based on Mainspring Energy's estimate as of the date of publication and may be modified in the future. We generally do not negotiate on salary once we have made an offer. The level of pay within the range will depend on a variety of job-related factors that may include location, relevant prior experience and/or education, or particular skills and expertise. New hires joining the company tend to be paid within the starting base pay range noted above, with opportunities to increase pay over time based on development of additional skills, competencies, and company-specific knowledge. #J-18808-Ljbffr
    $175k-205k yearly 2d ago
  • Operations & Execution Manager

    The Nash Collection 4.2company rating

    Nashville, TN jobs

    The Nash Collection Nashville, TN The Nash Collection is a fast-growing lifestyle apparel brand inspired by Nashville's culture and built on creativity, discipline, and pride in execution. We've grown from a single storefront into a multi-channel brand with retail, ecommerce, wholesale, and events at the core of our business. As we scale, execution and operational clarity are critical. We're hiring an Operations & Execution Manager to help ensure priorities across the business are carried out consistently, accurately, and on time. The Role The Operations & Execution Manager is responsible for driving execution across The Nash Collection by coordinating initiatives, maintaining documentation, and ensuring follow-through across departments. This role operates at the center of the business. You will work closely with leadership and department leads to surface loose ends, resolve blockers, manage reporting, and keep operational systems clean and reliable. This is an in-person role for someone who is highly organized, detail-oriented, technically capable, and comfortable operating in a fast-paced environment with real responsibility. The Mission Build and maintain a reliable execution engine for the business. You'll ensure that tasks are documented, ownership is clear, timelines are respected, and nothing important falls through the cracks. Your work will allow leadership and department heads to stay focused on strategy while execution remains tight across operations, marketing, retail, ecommerce, wholesale, product, and events. Core ResponsibilitiesExecution & Coordination Track and coordinate initiatives across all departments Regularly check in with department leads to identify open items, risks, or loose ends Capture tasks from meetings, Slack, email, and in-person conversations and ensure proper documentation Maintain task trackers, execution timelines, and project visibility Follow up on open items and ensure completion Operations & Systems Set up and manage software tools, accounts, permissions, and workflows Troubleshoot operational and technical issues including email problems, system access, reporting discrepancies, and vendor coordination Maintain clean documentation, SOPs, and internal process references Reporting & Compliance Calculate, validate, and submit royalty reports accurately and on time through required portals Support recurring operational reporting and KPI tracking Monitor brand protection workflows, identify infringers, and execute enforcement processes using established templates and SOPs Marketing & Cross-Functional Support Support marketing execution by coordinating timelines, assets, campaigns, and reporting Act as a connective point between teams to ensure alignment and follow-through Provide clear, structured updates to leadership on progress, risks, and blockers Technical & Functional Requirements Strong organizational and documentation skills High technical aptitude and ability to learn new systems quickly Proficiency in Google Workspace and Excel or Google Sheets Comfort working across business systems, portals, and software tools Ability to manage multiple priorities while maintaining attention to detail Who You Are Experienced in operations, execution, or coordination-focused roles Highly detail-oriented with strong follow-through Clear, professional communicator who works well cross-functionally Solution-oriented with sound judgment Comfortable owning execution in a fast-moving environment Proactive about identifying gaps and improving processes What You'll Build in Your First 90 Days A clear, reliable system for task tracking and cross-department execution Consistent weekly and recurring reporting rhythms Clean, up-to-date SOPs for recurring operational workflows Strong working relationships with department leads Improved visibility into priorities, blockers, and progress across the business Why Join The Nash Collection? This is an opportunity to play a central role in how a growing brand operates day to day. You'll help bring structure, clarity, and discipline to execution while working closely with leadership and cross-functional teams. For the right operator, this role offers meaningful responsibility, visibility, and long-term growth as the company scales. Compensation: Competitive and based on experience Reports to: Executive Leadership Location: Nashville, TN (In-Person)
    $53k-93k yearly est. 5d ago
  • Manager of Transacations and Operations

    AP Rochester 3.8company rating

    Rochester, NY jobs

    Are you a Real Estate Paralegal looking for a new AMAZING opportunity? AP is currently working with a Real Estate Investment Firm to secure a Direct Hire Manager of Transactions and Operations. This opportunity will allow you to join a rapidly growing firm and to work in a state of the art office space. This is a small group of very motivated and professional people that you want to align yourself with. The Rochester and Connecticut offices employee 14 people. ABOUT THE ROLE This role supports the full loan closing lifecycle and key operational functions. Working closely with Acquisition, Investment, and Finance teams, the Manager of Transactions and Operations assists with loan closings, third-party coordination, and loan onboarding. The position also provides operational and administrative support, including employee onboarding and document management. The role reports to senior finance leadership and is based in the Rochester office. Responsibilities Loan Closing and Transaction Support Coordinate with acquisition and investment teams to collect required information from third parties such as appraisers and legal counsel Assist with loan closing processes and ensure timely and accurate onboarding of loans Work with loan servicers to set up and onboard newly closed loans Administrative and Operational Support Support new employee onboarding including technology setup, phone access, and equipment ordering Manage document retention and organization Assist with general office administrative functions Cross-Functional Support Cross-train and provide support for investor and accounting-related tasks during peak periods Experience Background in accounting, paralegal work, or related fields Real estate knowledge or experience, including exposure to real estate closings, preferred Knowledge, Skills, Abilities, and Other Characteristics Proficiency in Microsoft Excel Strong attention to detail with high standards for accuracy and organization Self-starter with the ability to manage multiple priorities Strong written and verbal communication skills Ability to work effectively in a team-oriented environment Professional, engaging demeanor with a customer-service mindset
    $83k-136k yearly est. 2d ago
  • Senior Operations Manager, Air Data Migrations

    Athelas Ltd. 4.2company rating

    Mountain View, CA jobs

    At Commure, our mission is to simplify healthcare. We have bold ambitions to reimagine the healthcare experience, setting a new standard for how care is delivered and experienced across the industry. Our growing suite of AI solutions spans ambient AI clinical documentation, provider copilots, autonomous coding, revenue cycle management and more - all designed for providers & administrators to focus on what matters most: providing care. Healthcare is a $4.5 trillion industry with more than $500 billion spent annually on administrative costs, and Commure is at the heart of transforming it. We power over 500,000 clinicians across hundreds of care sites nationwide - more than $10 billion flows through our systems and we support over 100 million patient interactions. With new product launches on the horizon, expansion into additional care segments, and a bold vision to tackle healthcare's most pressing challenges, our ambition is to move from upstart innovator to the industry standard over the next few years. Commure was recently named to Fortune's Future 50 list for 2025 and is backed by world-class investors including General Catalyst, Sequoia, Y Combinator, Lux, Human Capital, 8VC, Greenoaks Capital, Elad Gil, and more. Commure has achieved over 300% year-over-year growth for the past two years and this is only the beginning. Healthcare's moment for AI-powered transformation is here, and we're building the technology to power it. Come join us in shaping the future of healthcare. About the Role As our Senior Operations Manager, Air Data Migrations, you will own the end-to-end process of migrating customer data from legacy EMRs into Athelas Air. You'll blend deep technical know-how with strong program management and customer-facing skills, ensuring data integrity, timely delivery, and a world-class onboarding experience. Read more about Air. This full-time position requires working 5 days a week in our Mountain View, CA office. What You'll Do Lead Migration Strategy & Planning Assess customer's existing EMR data model, reporting schemas, and integration capabilities Define scope, timelines, resourcing, and risk mitigation plans Data Mapping & Transformation Collaborate with engineering and product to develop data mapping specifications (e.g., HL7 → FHIR, flat-file to JSON) Oversee extraction, transformation, and loading (ETL) processes using SQL and ETL tools (e.g., Talend, SSIS) Project & Stakeholder Management Serve as primary point of contact for customers' technical and operational teams Drive cross-functional alignment with Professional Services, Support, and Product Track milestones, deliverables, and issue resolution in project management tools (e.g., JIRA, Asana) Quality Assurance & Validation Design and enforce data validation protocols and reconciliation reports Conduct test migrations, sampling, and post-go-live audits to confirm data accuracy Process Documentation & Continuous Improvement Develop and maintain playbooks, checklists, and standard operating procedures Identify recurring challenges and implement process improvements to streamline future migrations Training & Enablement Train internal teams and customer admins on migration best practices, tools, and troubleshooting techniques Share lessons learned and contribute to internal knowledge bases Offshore QA Team Training & Management Develop and deliver training programs for offshore QA teams to validate data migrations and ensure data integrity Manage offshore QA workflows, set performance metrics, and ensure adherence to QA protocols Coordinate across time zones, facilitate clear communication, and escalate issues promptly Monitor QA deliverables, provide coaching, and drive continuous improvement in QA processes What You Have Experience: 3+ years in operations management, technical program management, and/or implementation leadership roles Client facing experience Experience managing EMR data migrations (Epic, Cerner, Allscripts, eClinicalWorks, etc.) is a plus Technical Skills: [Required] Experience with Python and popular data frameworks (e.g., Pandas, NumPy) and OCR frameworks (e.g., Tesseract, AWS Textract) Proficiency in SQL Commure is committed to creating and fostering a diverse team. We are open to all backgrounds and levels of experience, and believe that great people can always find a place. We are committed to providing reasonable accommodations to all applicants throughout the application process. Please be aware that all official communication from us will come exclusively from email addresses ending in getathelas.com, getathelas.com, commure.com or augmedix.com. Any emails from other domains are not affiliated with our organization. Employees will act in accordance with the organization's information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis. #J-18808-Ljbffr
    $128k-177k yearly est. 3d ago
  • General Manager (WC)

    Snagajob.com Inc. 4.5company rating

    San Jose, CA jobs

    The General Manager (GM) is responsible for managing all aspects of the business to ensure that Guests are delighted with a fast, friendly, fresh, clean, and in-stock shopping experience. The GM is responsible for achieving performance targets, providing craveable food and beverage offerings in a food safe environment, and improving financial performance year-over-year through the Plan to Win Strategy and demonstration of core values. The GM accomplishes these results in a Staffed, Stable & Scheduled environment by providing a consistent Team Member experience through training, coaching, and recognition, while fostering a safety culture by Believing in Zero. Description The General Manager (GM) is responsible for managing all aspects of the business to ensure that Guests are delighted with a fast, friendly, fresh, clean, and in-stock shopping experience. The GM is responsible for achieving performance targets, providing craveable food and beverage offerings in a food safe environment, and improving financial performance year-over-year through the Plan to Win Strategy and demonstration of core values. The GM accomplishes these results in a Staffed, Stable & Scheduled environment by providing a consistent Team Member experience through training, coaching, and recognition, while fostering a safety culture by Believing in Zero. Requirements Essential Job Functions (Responsible to) Drive a safety culture by ensuring a clean, organized, and safe environment for all Team Members and Guests. Ensure proper procedure is followed relating to safety, accidents, and incidents including reporting, investigations, and documentation Create a place of welcoming and belonging for our Guests and Team Members Oversees the daily execution of the Store Operating System through management of the Game Plans to deliver a consistent Guest/brand experience that enables the store to achieve performance targets and improve financial performance Grow top line P&L performance and control key financial lines; understand reports and how the information can impact and/or increase sales; develop plans to correct budget misses, measure and track plan effectiveness, and ultimately achieve budget in a timely manner, complete required reports either in writing or via computer entry Track and manage inventory through count execution and submitting accurate orders to remain in stock Delegate tasks to subordinate Team Members and follow up to ensure proper completion Engage and lead company initiatives Oversee food production to ensure food safety requirements are consistently met and that par levels are maintained for a craveable and consistent offering, while growing sales and controlling waste Develop well trained Team Members by following Thorntons' training processes as prescribed while demonstrating and teaching our core values Support and guide team members through career path while holding Team Members to a high standard of execution through coaching and accountability via Thorntons' Progressive Discipline Process Recruit, interview, hire and schedule all Team Members to ensure adequate coverage for all shifts while complying with meal and rest break requirements Train and empower Team Members to de-escalate guest service issues Communicates with Team Members in a positive manner that motivates and inspires them to act in accordance with Plan to Win strategy Comply with all federal, state, and local inspectors by taking immediate and appropriate action, and communicating and maintaining records of all inspections, certificates, and necessary records Promote sales and profits working within the local community to partner and support events that extend the brand Regular and predictable in-person attendance Perform additional duties as assigned Key Relationships Region Manager Store Manager Guest Service Representative Human Resource Manager Recruiter Trainer Auditor Skills Demonstrates a commitment to leading by example considering no tasks as below one's position Uses analytical skills to identify and solve a variety of business-related problems Uses basic arithmetical skills to add, subtract and divide as necessary to complete financial reports, cash, inventory, etc. Prioritizes and distributes work to deliver objectives on time and to the highest standard Demonstrates a positive and approachable presence, even during stressful situations Recognizes positive performance, celebrates team achievements, addresses poor performance Takes action to remove obstacles and address problems before they impact performance and results Provides feedback effectively and with empathy Actively solicits internal and external guest feedback to improve business relationships Fosters team camaraderie, collaboration, and cohesion Uses "active listening" to understand viewpoints of others. Adjusts one's position/view to try and resolve conflict Values diversity and recognizes the strengths that individuals from divergent life experiences and backgrounds bring to the team Knowledge Principles and processes for providing Guest Service. This includes Guest needs assessment, meeting quality standards for services, and evaluation of Guest satisfaction Principles and methods for displaying, promoting, and selling products or services Principles and procedures for personnel recruitment, selection, and training Experience Minimum three (3) years single-unit management in retail and/or food and beverage industries Experience with the following applications a plus; o PeopleMatter, Workday, Reflexiso PDI, ESO Equipment/Special Expertise NA Required or Preferred Qualifications/Certifications High School Diploma or GED (Required) Must have reliable transportation Valid driver's license (preferred) Food Safety and Handling Certifications (This is preferred. If not possessed upon hire, must have the ability to obtain one) Physical Requirements Must be able to climb a ladder to clean windows, stock shelves, make price changes, etc. Daily Standing, Pushing, Pulling, Reaching, Bending, Squatting, Climbing, Walking and Lifting up to 55 lbs. Occasional Sitting and Driving required. Exposed to extreme weather conditions and temperatures Long periods of standing Exposure to gasoline fumes and cleaning products * Thorntons LLC is committed to being an Equal Opportunity Employer, and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process please contact applicationaccommodations@mythorntons.com 9 am - 5 pm EST M-F. This job description reflects an effort on the part of Thorntons and its' representatives to provide an expectation of job performance. This is not an all-inclusive list of specific job functions. Other duties may be assigned as is considered reasonable and necessary. Benefits Some of our benefits include weekly pay, free dispensed beverage during your shift, a free meal per shift, medical, dental, vision, 401k (matching company contribution), vacation, sick leave, life insurance. For a full list of benefits and eligibility please visit ************************************************ #J-18808-Ljbffr
    $70k-114k yearly est. 4d ago
  • Residential Property GM: Lead Leasing & Operations

    Medium 4.0company rating

    Denver, CO jobs

    A community-focused real estate firm in Denver is seeking a General Manager (Residential) to oversee the daily management of properties. Responsibilities include managing staff, maintaining property standards, and ensuring compliance with budgets and leasing goals. Candidates should have a Bachelor's degree and experience in property management, with skills in communication and analytics being essential. The role offers competitive compensation and a comprehensive benefits package. #J-18808-Ljbffr
    $63k-137k yearly est. 2d ago
  • General Manager (WC)

    Snagajob.com Inc. 4.5company rating

    Sacramento, CA jobs

    The General Manager (GM) is responsible for managing all aspects of the business to ensure guests are delighted with a fast, friendly, fresh, clean, and in‑stock shopping experience. The GM achieves performance targets, provides craveable food and beverage offerings in a food‑safe environment, and improves financial performance year‑over‑year through the Plan to Win Strategy and demonstration of core values. The GM accomplishes these results in a staffed, stable & scheduled environment by providing a consistent team‑member experience through training, coaching, and recognition, while fostering a safety culture by believing in Zero. Key Responsibilities Drive a safety culture by ensuring a clean, organized, and safe environment for all team members and guests. Ensure proper procedure is followed relating to safety, accidents, and incidents including reporting, investigations, and documentation. Create a place of welcoming and belonging for our guests and team members. Oversee the daily execution of the store operating system through management of the game plans to deliver a consistent guest/brand experience that enables the store to achieve performance targets and improve financial performance. Grow top‑line P&L performance and control key financial lines; understand reports and how the information can impact and/or increase sales; develop plans to correct budget misses, measure and track plan effectiveness, and ultimately achieve budget in a timely manner, complete required reports either in writing or via computer entry. Track and manage inventory through count execution and submitting accurate orders to remain in stock. Delegate tasks to subordinate team members and follow up to ensure proper completion. Engage and lead company initiatives. Oversee food production to ensure food safety requirements are consistently met and that par levels are maintained for a craveable and consistent offering, while growing sales and controlling waste. Develop well‑trained team members by following Thorntons' training processes as prescribed while demonstrating and teaching our core values. Support and guide team members through career path while holding team members to a high standard of execution through coaching and accountability via Thorntons' progressive discipline process. Recruit, interview, hire and schedule all team members to ensure adequate coverage for all shifts while complying with meal and rest break requirements. Train and empower team members to de‑escalate guest service issues. Communicate with team members in a positive manner that motivates and inspires them to act in accordance with the Plan to Win strategy. Comply with all federal, state, and local inspectors by taking immediate and appropriate action, and communicating and maintaining records of all inspections, certificates, and necessary records. Promote sales and profits working within the local community to partner and support events that extend the brand. Maintain regular and predictable in‑person attendance. Perform additional duties as assigned. Key Relationships Region Manager Store Manager Guest Service Representative Human Resource Manager Recruiter Trainer Auditor Skills Demonstrates a commitment to leading by example; considers no task below one's position. Uses analytical skills to identify and solve a variety of business‑related problems. Uses basic arithmetical skills to add, subtract, and divide as necessary to complete financial reports, cash, inventory, etc. Prioritizes and distributes work to deliver objectives on time and to the highest standard. Demonstrates a positive and approachable presence, even during stressful situations. Recognizes positive performance, celebrates team achievements, addresses poor performance. Takes action to remove obstacles and address problems before they impact performance and results. Provides feedback effectively and with empathy. Actively solicits internal and external guest feedback to improve business relationships. Fosters team camaraderie, collaboration, and cohesion. Uses “active listening” to understand viewpoints of others, adjusts position to resolve conflict. Values diversity and recognizes strengths of individuals from diverse backgrounds. Knowledge Principles and processes for providing guest service, including needs assessment, meeting quality standards, and evaluating guest satisfaction. Principles and methods for displaying, promoting, and selling products or services. Principles and procedures for personnel recruitment, selection, and training. Experience Minimum three (3) years single‑unit management in retail and/or food and beverage industries. Experience with PeopleMatter, Workday, Reflexiso PDI, ESO Equipment/Special Expertise a plus. Required or Preferred Qualifications / Certifications High School Diploma or GED (Required). Must have reliable transportation. Valid driver's license (preferred). Food Safety and Handling Certifications (preferred; if not possessed upon hire, must have the ability to obtain one). Physical Requirements Must be able to climb a ladder to clean windows, stock shelves, make price changes, etc. Daily standing, pushing, pulling, reaching, bending, squatting, climbing, walking and lifting up to 55 lbs. Occasional sitting and driving required. Exposed to extreme weather conditions and temperatures. Long periods of standing. Exposure to gasoline fumes and cleaning products. Equal Opportunity Employer Statement Thorntons LLC is committed to being an equal opportunity employer, and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process please contact accommodationsretail@bp.com. Benefits Weekly pay. Free dispensed beverage during your shift. A free meal per shift. Medical, dental, vision. 401(k) with matching company contribution. Vacation, sick leave. Life insurance. For a full list of benefits and eligibility please visit ************************************************ #J-18808-Ljbffr
    $68k-111k yearly est. 5d ago
  • Area Manager

    Medium 4.0company rating

    San Francisco, CA jobs

    The Area Manager will coordinate all area activities through the Branch Managers, reporting to the VP of Sales with additional input from Corporate Operational Leadership. The Area Manager is responsible for the sales and operational performance of the locations within their defined geography and will carry out the policies and operate within the guidelines set by Corporate Management. This position primarily leads and coaches Branch Managers, who own the P&L for their individual branches, and ensures they are effectively managing Inside and Outside Sales, warehouse, production, and administrative teams. The Area Manager will monitor the utilization of assets and personnel to ensure optimal utilization, reallocating equipment and resources within the area as required to support revenue and profitability goals. This role requires the ability to coach and develop others, empower and delegate effectively, and step in to support branch operations directly when needed in a fast‑paced, industrial environment. Essential Duties Oversee area branch performance to meet business goals, supervising and guiding Branch Managers to maximize revenue, gross margin, and EBITDA. Ensure Branch Managers effectively manage branch sales, production, inventory, employees, budgets, health/safety/environmental (HSE), lean and quality. Develop and maintain a safe and positive work environment for all employees in the area and ensure customer satisfaction through timely, accurate, and high‑quality products and services. Work with Branch Managers to set and manage pricing and margin discipline to achieve area profitability targets. Lead regular sales cadence calls and make joint sales calls with Branch Managers and sales teams, supporting the development of new business and growth of key accounts. Organize regular meetings with Branch Managers to review performance, discuss business updates, share best practices, and address issues and opportunities. Assist Branch Managers in inventory management and accuracy. Coordinate transfer of equipment and assets within the area and Intra‑Company; work with Corporate Procurement to achieve inventory and utilization goals. Ensure that corporate Quality and HSE standards for equipment, vehicles, facilities, and personnel are maintained in all branches. Support recruiting, selection, and development of Branch Managers and key roles; provide coaching, feedback, and guidance on performance management and progressive discipline. Conduct and/or oversee the annual review process for Branch Managers and ensure timely, consistent reviews within branches, with shared input from Sales and Corporate Operations. Control overtime and staffing levels at the area level by working with Branch Managers to ensure branches are staffed with competent personnel and labor is used efficiently. Monitor and drive performance to meet goals for sales, planned outputs, labor efficiency, material efficiency, inventory turns, on‑time delivery, safety, and service levels. Facilitate the implementation and adoption of technology and systems; understand how systems impact GHX operations and performance. Maintain effective communication and cooperation with corporate departments and facilities management. Maintain a visible presence in branches, warehouses, fabrication shops, and customer facilities, and be prepared to directly support operations when required. Additional duties from time to time will be at Management discretion. Education and/or Experience Bachelor's in Industrial Distribution, Business, Operations Management, or related field and 5 plus years of direct management experience in a distribution, industrial, or manufacturing environment; or equivalent combination of education and experience. Experience managing managers and/or multi‑site operations strongly preferred. High‑level leadership and decision‑making skills; able to motivate, influence, coach, and train people at multiple levels. Highly motivated self‑starter with the ability to plan and manage multiple simultaneous projects, set priorities, identify and address problems, and deliver on time and on budget. Comfortable working in industrial environments (warehouses, fabrication shops, and customer sites such as refineries, chemical plants, etc.). Reside within a reasonable distance to a major airport and the branches within assigned area. Must be able to successfully function in a fast‑paced, high‑volume environment utilizing Microsoft Office tools such as Word, Excel, Outlook, etc., with demonstrated effective verbal and written communication skills. #J-18808-Ljbffr
    $70k-98k yearly est. 3d ago
  • Field Operations Manager

    Honey Homes 4.6company rating

    Dallas, TX jobs

    Honey Homes is a startup reimagining how homeowners take care of their homes. We're a membership-based service pairing customers with a dedicated handyman and a modern tech platform to manage maintenance, repairs, and ongoing home needs. We are a growth-stage startup backed by Khosla Ventures, Pear VC, Era Ventures, and founders of DoorDash, Lyft, and Opendoor. Our team comes from Airbnb, Google, Opendoor, Yelp, Zillow, and Uber-and we're still very much in builder mode, not corporate maintenance mode. Learn more: ************************** About the Role We're hiring a Field Manager to help build, scale, and lead our Dallas market. This role is ideal for someone from a startup or tech-forward environment who blends hands-on operations, analytical thinking, and people leadership. This is not a plug-and-play management role. You'll help build the market from the ground up, refine local operations, and shape how Honey Homes grows in Texas. You'll operate at the intersection of: Field operations Team leadership and coaching Customer experience Data, systems, and dashboard analytics Market growth and experimentation What You'll Do Lead day-to-day operations for the Dallas market, owning quality, efficiency, and customer outcomes Hire, coach, and manage a growing team of handypeople (scaling to 10+ as the market grows) Build scalable operations playbooks while adapting quickly in a fast-moving startup Use data, tooling, and tech-enabled workflows to improve performance and reliability Monitor and act on performance metrics using internal dashboards and dashboard analytics Partner with Marketing and Growth to drive top-of-funnel demand and neighborhood expansion Build relationships with local specialists to extend service coverage Act as a hands-on leader who can switch between strategy and execution as the business grows Establish strong market operations with high customer satisfaction and retention Build and stabilize a high-quality handyman team Improve visit quality, follow-through, and customer trust Launch repeatable processes that scale with market growth Operate confidently using data, dashboards, and tech systems rather than intuition alone What We're Looking For 3+ years in operations, field ops, or general management in a startup or growth-stage company Experience in tech-enabled or marketplace businesses preferred Prior leadership or management experience with distributed or frontline teams Comfortable operating in ambiguity and building systems from scratch Strong analytical instincts; able to use data and tech tools to guide decisions Builder mindset-excited to create, test, and iterate rather than inherit static processes This role is for someone who thrives in startup environments, blending people leadership, analytics, and execution This role is based in Dallas with periodic travel to Austin to support Texas market growth. Compensation & Benefits Salary: $95,000-$110,000 (depending on experience) Equity: All employees are owners at Honey Homes Benefits: 100% employer-paid medical, dental, vision; 401(k); FSA; flexible PTO Work Model: Field + office + some flexibility Must be authorized to work in the U.S. (no visa sponsorship)
    $95k-110k yearly 1d ago
  • General Manager (Residential)

    Medium 4.0company rating

    Denver, CO jobs

    ABOUT CIM GROUP CIM is a community-focused real estate and infrastructure owner, operator, lender, and developer. Our team of experts works together to identify and create value in real assets, benefiting the communities in which we invest. Back in 1994, our three founders focused on projects in Southern California neighborhoods. Today, we are a diverse team of 900+ employees with projects across the Americas. Our projects have delivered jobs; created comfortable places to live, work, and relax; and provided necessary and sustainable infrastructure. Our focus on enhancing communities is unwavering, and we strive to make an even greater impact in the years to come. Join us and make an impact today! POSITION PURPOSE The General Manager (Residential) has primary responsibility for overall day to day management and lease up of the properties and for supervisory oversight of the property management staff at the properties within a defined geographic location. Responsibilities include directing on site staff, contracted services and vendors to maintain a first class appearance of the property(s), setting monthly goals to integrate leasing, property management, building maintenance and lease administration functions across the properties. Additionally, will be expected to adhere to the properties' approved budgets with an emphasis on timely rent collection, meeting monthly leasing goals, receivable management, legal evictions and vendor supervision. ESSENTIAL FUNCTIONS Create a monthly framework for the Property Manager(s) to ensure timely completion of property operations tasks - apartment turns and renovations, financial reporting, associate review and training, preventive maintenance. Confirm apartment pricing levels are consistent with current market conditions. Use Yieldstar/LRO or other pricing methodology to set pricing which meets investment requirements and drives consistent leasing activity. Keeps abreast of new development or redevelopments within the market and be able to discuss how they will impact CIM's residential properties. Builds relationships with local trade organizations to gain more market information. Approves all recommended concessions based on current market conditions. Seeks Owner approval at the beginning of each calendar year on a pricing matrix (“Unit Pricing Matrix”) for each unit including renewals and ensures the Leasing Associate updates this matrix on a weekly/monthly basis (as required) to maximize market rent and occupancy. Works closely with the Property Manager(s) to set renewal rates. Sets the retention expectation per month and supports the Property Manager(s) efforts to achieve the goal. Works with Property Manager(s) to develop the annual Business Plan including traffic and occupancy goals. Revenue goals and Expense parameters. Ensures all residential leases are executed in accordance with CIM Group stated policies and procedures (within 2 business days). Verify on a monthly basis the accuracy of the properties' (a) rent roll, (b) occupancy status, (c) lease charges, (d) leases match actual resident's name and (e) term. Tracks actual collection of rent to ensure timely payment and to avoid excessive delinquent rent balances so that we are not more than 30 days behind on residential lease unless we are seeking an eviction. Where applicable - ensures commercial lease terms are correct before leases are executed and accept no changes to the CIM Group lease form without corporate approval. Ensures all building operating systems such as elevators, boilers, central plant cooling systems are (as required) placed on corporate approved preventive maintenance agreement. Works closely with the Regional 1st VP/VP, Property Management to create a monthly preventive maintenance calendar with the goal to use the onsite maintenance technicians to maintain or complete some of the preventive maintenance work. Monitors and controls the properties' expenditures in accordance with approved budgets and be able to provide recommendations for deferring or capitalizing work as required. Seek to control operating expenses by enforcing scope of work, cap pricing increases, seeking group or regional bids and timely payment. Inspects the properties at a minimum of once a month to ensure the overall appearance, exterior lighting condition, cleanliness and maintenance of the property's common areas with your vendors and provide Corporate a monthly inspection report. Provides annual budgeting and expense management along with monthly variance analysis and work closely with Regional VP/1st VP, Property Management to achieve all targeted leasing objectives, operating expense controls and year end NOI for each property. Where necessary, provides operating expense and/or market rent analysis for new developments or acquisitions as required using comparable properties unit pricing for admin, RM, janitorial, contracted services, utilities, bad debt, marketing expenses and payroll. Establishes and maintains standardized management practices for (i) emergencies, (ii) evictions, (iii) energy management, and (iv) tenant issues or complaints in accordance with stated CIM Group polices or as directed by corporate. Adheres to regional rent control (if applicable) or similar governmental agencies (as required) polices as well as Federal Fair Housing Act to avoid any discrimination or legal issues. NON ESSENTIAL FUNCTIONS Must be comfortable meeting with residents, vendors and corporate staff. Team player who is committed to getting the job done might have to work on weekends (as required). Must be detailed oriented, ability to multi-task and very organized. SUPERVISORY RESPONSIBILITIES Supervises all on site staff including administrative support employee(s), engineers, security, parking attendants and other vendors. Plan, organize, and manage employee focused activities including but not limited to: · Compliance with all applicable employment laws as well as CIM Group employment policies and procedures. · Facilitate employee development and training opportunities that promote maximum productivity and position the employee for increased responsibilities and job growth. · Provide at a minimum twice a year performance feedback/counseling along with as required appropriate on site job training and be able to address job performance fails to measure up to standard. Has supervisory oversight of the Properties Managers at other locations within a specific geographic area (as necessary). EDUCATION/EXPERIENCE REQUIREMENTS Bachelor's Degree preferred. Knowledgeable of general accounting practices as it relates to accrual based accounting for creating an income statement to include reserving for bad debt. Prior experience working in a high-volume, multi-building residential property manager capacity. Proven ability if the position encompasses more than one property to manage multiple residential assets equal to or greater than the unit count for this position. Experience using Yardi, Entrata, Nexus, revenue management systems for residential property management. Must possess a valid state-issued driver's license. Brokerage License or Real Estate Salesperson License preferred; or willingness to receive license within first 90 days of employment. KNOWLEDGE, SKILLS AND ABILITIES COMMUNICATION SKILL REQUIREMENTS: Excellent communication skills, both written and verbal. Read and interpret documents such as office equipment maintenance and instruction manuals, company policies and procedures documents. Ability to write correspondence and/or reports accurately in a concise and detail manner. Ability to effectively present information to tenants, vendors, contractors and other employees of the organization. Ability to read, analyze and interpret lease agreements, financial reports and/or legal documents. Ability to respond to common inquiries or complaints from tenants, regulatory agencies, other areas of the company, and/or members of the business community. •MATHEMATICAL SKILL REQUIREMENTS: Ability to add, subtract, multiply and divide. Ability to compute rate, ratio and percent and to draw and interpret bar graphs. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume. Can calculate monthly and year to date financial variances. REASONING SKILL REQUIREMENTS: Ability to apply common-sense understanding to carry out instructions. Possess strong analytical capabilities. Ability to solve practical problems. Ability to define problems, collect data, establish facts and draw valid conclusions. TECHNICAL SKILL REQUIREMENTS: MS Office including Excel, Word, PowerPoint, Outlook. Familiar with Nexus Payables or similar software application. Familiar with Yardi or similar software application. WHAT CIM OFFERS A variety of Medical, dental, and vision benefit plans Health Savings Account with a generous employer contribution Company paid life and disability insurance 401(k) savings plan, with company match Comprehensive paid time off, including: vacation days, 10 designated holidays, sick time, and bereavement leave Up to 16 hours of volunteer time off Up to 16 weeks of Paid Parental Leave Ongoing professional development programs Wellness program, including monthly and quarterly prizes And more! Actual base salary considers several factors including but not limited to geography, job-related knowledge, experience, and budget. The start of the salary range is typically associated with the minimum experience required. At CIM, base pay is one part of the total compensation package. This role is eligible for bonus pay in addition to base salary. The anticipated base salary range for the position in Denver, CO is $105,000 - $145,000. HOW WE FEEL ABOUT DIVERSITY AND INCLUSION At CIM Group, we believe that the unique perspectives and backgrounds of our employees enhance everything we do. We are committed to fostering an inclusive environment where diversity is not only respected but celebrated. We strive to ensure that our workplace is free from discrimination and harassment, allowing everyone to contribute meaningfully and feel a sense of belonging. As an equal opportunity employer, we strictly prohibit any form of unlawful discrimination and adhere to the laws enforced by the EEOC. Our goal is to provide a safe and supportive environment where all employees can grow and make impactful contributions together. *Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on CIM Group. Please inform our Talent team if you need any assistance completing any forms or to otherwise participate in the application process. CIM is committed to maintaining the confidentiality and privacy of your personal and financial information. Please click here for our Privacy Policy. #LI-ML1 #J-18808-Ljbffr
    $105k-145k yearly 2d ago
  • Store Manager - Retail, Boston

    Medium 4.0company rating

    Boston, MA jobs

    Gopuff is seeking a Liquor Store Manager to join the operations team. We are looking for a self-starting and entrepreneurial strong leader to lead the Liquor Store division of our brand. The Liquor Store Manager role is an intense and fast-paced role within go Puff that requires drive, grit, positivity, and enthusiasm for the challenge. In this role, you will lead a local team of Shift Leaders and Operations Associates overseeing the facility's operations as well as a team of independent Driver Partners. Ultimately, the success of the territory rests on your shoulders and is determined by your ability to execute and effectively lead a team that is hyper-focused on delivering a perfect experience for our customers. What We Offer Medical/Dental/Vision Insurance (for full-time employees) 401(k) Retirement Savings Plan 25% employee discount & FAM Membership Vacation and Sick Time for eligible employees EAP through AllOne Health (formerly Carebridge) Requirements 8+ years of managing and leadership experience, minimum of 5 years experience with a fast-paced environment and leading a blended workforce of W2 and 1099 employees. Retail, warehouse, logistics, military, restaurant or equivalent experience Beer/liquor store experience strongly preferred Strong written and verbal communication skills Strong skills with conflict resolution Strong skills with team development and engagement Ability to lead in an ever-changing environment Proven track record of being a change agent with improving processes and efficiencies Ability to work with fluid schedules; being available during peak hours of operation (5pm - 12am) and visiting the facility on Friday, Saturday, and Sunday once or twice per month Possesses a customer-first mindset Team-oriented mentality Responsibilities Plans, directs and is accountable for all operations including, deliveries, inventory, equipment, and systems Fanatically drive improvements to key performance indicators (KPIs) such as: Order Picking Time, Order Dwell Time, Drive Time, Order Defect Rate, and Cost Per Order. Accountable to drive the financial performance of the site by ensuring that budgeted productivity, labor, and other expenses are achieved Responsible for ensuring compliance with Gopuff and legal policies, procedures, and regulations for the warehouse by analyzing and interpreting reports Implementing and monitoring Human Resource compliance, asset protection, safety controls, overseeing the safety of our people and products, operational and quality assurance reviews Develop and implement action plans to improve performance, providing direction and guidance on executing Company programs and directing the management team in ensuring the confidentiality of information, documentation, and assigned records Teach and train the site leadership in controlling expenses and labor to ensure expenses adhere to the budget and sales volume Create and implement plans to improve the financial performance of the facility It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it-stuff happens. But that's where we come in, delivering all your wants and needs in just minutes. And now, we're assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world. Like what you're hearing? Then join us on Team Blue. Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply. #J-18808-Ljbffr
    $35k-68k yearly est. 3d ago
  • People-First Retail Lead | Assistant Store Manager

    Medium 4.0company rating

    San Jose, CA jobs

    A leading nonprofit organization in San Jose seeks a Retail Supervisor to oversee front-end operations and ensure excellent customer service. The ideal candidate will have experience in retail, strong supervisory skills, and the ability to communicate positively. Responsibilities include managing staff, training, quality control, and ensuring compliance with safety standards. This role offers a competitive pay rate of $21 per hour in a dynamic environment committed to inclusion and diversity. #J-18808-Ljbffr
    $21 hourly 5d ago
  • Store Manager (Sur La Table)

    CSC Generation 3.9company rating

    Berkeley, CA jobs

    With over 57 stores and the largest avocational cooking program in the US, Sur La Table offers an unsurpassed selection of exclusive and premium-quality goods for the kitchen and table - and the culinary expertise and inspiration to go along with it. Whether the job entails interacting with our customers, driving digital growth, or providing vital behind-the-scenes support, we're all here for the same reason - to roll up our sleeves and create happiness through cooking and sharing good food. Position Overview As a Store Manager at Sur La Table, you play a key role in the success of the store by leading a high-performing retail team that inspires customers throughout every stage of their culinary experience. This position combines strategic business acumen with strong operational expertise to drive retail business performance while delivering #bestincenter service, a company-wide standard for excellence in service. Key Responsibilities Leadership & Team Development Recruit, develop and retain a high-performing team to meet the business needs. Lead, coach, and inspire associates to exceed performance expectations and uphold a positive team culture. Conduct regular performance evaluations, provide feedback, and create development plans to support individual and team growth. Customer Experience & Brand Representation Represent Sur La Table's brand and culture by creating memorable, educational experiences that inspire repeat visits and customer loyalty. Maintains expertise by staying current on products, actively engaging in available training, and independently seeking out additional resources. Ensure exceptional customer experience by leading a customer-focused, Guest Obsessed culture. Address customer concerns and resolve issues in a timely manner to maintain satisfaction and loyalty. Sales & Business Performance Develop and implement strategies, including effective merchandising, marketing, and customer engagement, to exceed sales and financial goals across retail operations. Monitor and analyze key performance metrics daily to identify opportunities and optimize store performance. Consistently meet or exceed culinary and retail goals by delivering exceptional classes and customer experiences that drive engagement and sales. Performance is measured by key KPIs such as second‑class sign‑ups, retail product sales, individual sales volume, average transaction value, customer conversion rates, and guest feedback through Google reviews. Operations & Compliance Oversee daily store operations, ensuring compliance with company policies and procedures. Maintain accurate inventory levels, minimize shrink, and ensure proper product merchandising. Ensure store safety and cleanliness, addressing any maintenance needs promptly. Maintains the accuracy and integrity of employee records, including but not limited to time and attendance data, food safety certifications, and personal information. Adhere to applicable wage and hour laws. Accurately records time worked according to SLT Policy. Models and ensures all Sur La Table policies and standard operating procedures (SOPs) are communicated effectively to associates, maintained and consistently followed. Physical Requirements Ability to communicate verbally and work cooperatively with associates and customers. Ability to remain standing for up to 5 hours at a time. Ability to move about the store coaching and directing associates; selling to customers and retrieving merchandise from stockroom or sales floor. Ability to grab, reach, push, pull, bend, stoop, kneel, and crouch to retrieve and replenish merchandise from stockroom or sales floor. Ability to lift and/or move merchandise weighing up to 50 lbs. Ability to ascend/descend ladders to retrieve and/or move merchandise. Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse to accomplish work. Workweeks are expected to be between 46 and 48 hours with the ability to have a flexible schedule, including nights, weekends, and holidays. Regular and predictable attendance. Qualifications & Experience Must be 21 years of age or older at the time of employment. 3+ years of retail management experience, preferably in a specialty or culinary retail environment. Proven track record of achieving sales and motivating high performing sales teams while meeting operational goals. Strong leadership skills with the ability to inspire, develop, and retain a high performing team. Excellent communication, problem-solving, and decision‑making abilities. Passion for community engagement and providing exceptional customer experiences. Proficiency in Microsoft Office and retail management systems preferred. This represents a summary of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Responsibilities, tasks, and duties of the jobholder might differ from those outlined in the and other duties, as assigned, may be part of the job. This is not an employment agreement or contract. Sur La Table has the exclusive right to alter this job description at any time without notice. The CSC family of brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial, state or local laws. Washington state applicants only: If you believe that this job posting does not comply with applicable Washington state law, please notify us by sending an email to **************************. It is unlawful in Massachusetts to require or administer a lie‑detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The CSC family of brands is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please contact ************************. #J-18808-Ljbffr
    $39k-70k yearly est. 5d ago
  • Regional Operations Manager - DashMart

    Doordash 4.4company rating

    Associate manager-operations job at DoorDash

    About the Team DashMart is DoorDash's in-house convenience and grocery operation, built to get customers the items they need-fast with high quality. DashMarts function as micro fulfillment centers that power on-demand delivery of snacks, groceries, household essentials, flowers and so much more through the DoorDash app. We showcase both national brands and local favorites as part of our selection across the country. As part of a DashMart team, our local operators keep operations running by managing inventory, launching new brands, preparing orders, implementing and testing technology, supporting quick handoffs to delivery partners and so much more. We are scaling our DashMarts, implementing technology to drive efficiency, introducing new brands and improving quality one day at a time - come join the fun! About the Role We are looking for an experienced operator to lead a region of our DashMart business across multiple markets east of the Mississippi. In this role, you'll be responsible for managing a subset of markets, owning and growing the P&L, leading a team directly and indirectly of both salaried and hourly employees and driving growth and quality improvements to how DashMarts operate day in and day out. You will work cross-functionally across local operators, finance, strategy & operations, supply, product and more to delight customers in local markets and drive results for the business. You're excited about this opportunity because you will… * Operate. Success comes from understanding our business inside & out. You will learn the fulfillment operations, identify areas for improvement, learn from the experts and experiment before scaling. * Lead. Recruit, lead, develop and retain a team of 500+ operators (salaried & hourly). * Manage. From fundamentals, you will own the financial vision for DashMart in your region. You will guide growth and directly manage the P&L across 30+ sites at any given time. * Collaborate. You'll work with multiple teams including local operations, finance, people, product, design, and supply chain on a wide range of initiatives. * Reimagine. You will challenge the status quo and refine how our daily operations work. You will drive warehouse improvements through process, technology and people development. We're excited about you because… * You're an operator. You don't hesitate to get in the weeds and operate at the lowest level of detail, but you're as comfortable thinking long-term and inspiring a team. * You're a leader. You can make room for others at the table. You are a culture carrier and the tone starts with you. * You're a collaborator. You are excited to work side by side hourly associates to finance business partners to technical teams. * You see the glass half full. You want to own the outcome and positively shape our most important metrics. You have a growth mindset and aren't deterred by setbacks. You have experience leading projects, hitting goals, and succeeding in a team environment. * You have 8+ years of professional experience. Retail, military, warehousing, fulfillment or logistics experience is highly preferred. * You have 4+ years of experience in people management. Exposure to managing both hourly & salaried teams is a plus! * You're open to travel. This role will require 30%+ travel time. * BA/BS degree required. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey Compensation The successful candidate's starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee's work location. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That's why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See below for paid time off details: * For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. * For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado. $170,000-$250,000 USD About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users-from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on "protected categories," we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.
    $47k-59k yearly est. 2d ago

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