Operations Associate jobs at DoorDash

Join a global community of talented professionals to shape the future of AI. Earn up to $15 USD/hr and additional rewards based on quality of submission. Outlier is committed to improving the intelligence & safety of AI models. Owned and operated by Scale AI , we've recently been featured in Forbes for partnering experts with top AI labs to provide the high quality data for LLMs. We believe AI can only perform as well as the data it's trained on. That's why we work with contributors from all over the world , who help improve AI models by providing expert human feedback . This data has led to AI advancements for the world's leading AI labs and large language model builders. We've built a best-in-class remote work platform for our freelance contributors to provide valuable, specialized skills, and we in turn strive to provide them with a positive experience based on our core pillars of reliability, transparency, and flexibility. We are looking for native English speakers to contribute their expertise toward training and refining cutting-edge AI systems. Adopt a "user mindset" to produce natural data to meet the realistic needs you have or would use AI for. Use the tool of rubrics to address user needs in a structured way. Evaluate AI outputs by reviewing and ranking reasoning and problem-solving responses from large language models. Contribute across projects depending on your specific skillset and experience. Bachelor's degree or higher (or currently enrolled). Analytical and Problem-Solving Skills : Ability to develop complex, professional-level prompts and evaluate nuanced AI reasoning. Strong Writing : Clear, concise, and engaging writing to explain decisions or critique responses. Commitment to accuracy and ability to assess technical aspects of model outputs. Experience in fields like literature, creative writing, history, philosophy, theology, etc. Prior writing or editorial experience (content strategist, technical writer, editor, etc.). Interest or background in AI, machine learning, or creative tech tools. Earn up to $15 USD/hr, paid out weekly Rates vary based on quality, accuracy, and time spent. Model Playground Interact, experiment and engage with leading large language models free of cost Flexible schedule and Most experts spend 5-10 hours/week, up to 40 hours working from home Join a global community of Coding experts Join a global network of experts contributing to advanced AI tools Disclaimer: For non-core work, such as during initial project onboarding or project overtime phases, lower rates may apply. Certain projects offer incentive payments. Please review the payment terms for each project. We welcome applicants from all backgrounds and celebrate diversity in our workforce.

As Operations Coordinator, you will support and act as the liaison between the carrier department and our customer base. In this role you will be responsible for making sure the movement of OTR freight across North America is coordinated and executed successfully according to our company “service standards” as well as our customers' needs. This position is responsible for tracking and tracing shipments, obtaining and communicating updates to customers, scheduling deliveries, and managing/ maintaining relationships with existing and new customers. This position requires baseline knowledge of transportation market trends and relationship building. This role will require cross-functional engagement with various internal departments (carrier sales, customer sales, and management team) as well as external customer facing responsibilities. As Operations Coordinator you will be responsible for ensuring that the department maintains an exceptional customer experience. This is an onsite role based out of our River North office. Skills and Qualifications • Bachelor's Degree (strongly preferred) • 1-3 years of logistics (preferred) or related experience (customer service, operations, account mgmt.) • Professional, prompt, and polished written and verbal communication skills • Strong interpersonal and relationship building skills • Ability to identify and resolve problems independently and with sound judgement • Ability to consistently demonstrate accuracy, thoroughness and dependability in a fast-paced environment • Persistent work ethic and self-motivation • Ability to thrive is a start-up environment • Ability to achieve goals independently and in a team environment • Bilingual in English and Spanish (preferred) What We Offer •Competitive base salary plus an aggressive bonus plan •Full health benefits and 401k matching •Energetic, fun, and friendly work environment •Limitless growth potential •Casual dress code •Open door policy - strong engagement and connectivity with company leadership Compensation Salary + Bonus + Competitive Commission Structure About Deploy Solutions Group Deploy Solutions was formed in the heart of Chicago by industry experts and market specialists with one goal in mind; to create an improved customer experience through high touch service. Specialized in hauling fresh produce, Deploy Solutions Group has developed detailed processes and proprietary tools to ensure an elevated customer experience and on-time deliveries. We offer the opportunity to expand your skill set by learning under industry experts while helping to build and develop a fast-growing start-up. We are on the hunt for individuals who are highly organized, quick learners, strong leaders and seamless multi-taskers. Don't just take any job, build your professional career right here at Deploy Solutions Group. About the Team The Operations team is a key department within the organization focused on servicing and adding value to our end customers. We believe that servicing our customers is the lifeblood of our company and what differentiates us from the competition. We are currently looking for candidates who share our vision and passion for success through hard work and results. We value each member of the team and prioritize building and cultivating a fun yet results driven company culture. Deploy Solutions Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis prohibited by applicable law.

The Company: Lightyear builds software that is revolutionizing the telecom management experience for hundreds of enterprises. Lightyear's platform helps enterprise IT teams automate telecom procurement, network inventory management, telecom bill payment, and much more, and is utilized by companies including Honeywell, Alo Yoga, Palo Alto Networks, and Louis Vuitton. Lightyear has raised nearly $50M from the first investors in Roblox, Discord, Coupang, Robinhood, and Flexport. The Position: As a Customer Strategy & Ops (CSO) Associate, you will sit at the intersection of our customers, product, and go-to-market teams. You'll guide customers through the full lifecycle with a focus on training, enablement, renewals, and identifying/driving expansion opportunities. You'll spend time ensuring that our customers achieve successful outcomes and work cross-functionally with our Sales, Operations, and Product teams. As the first CSO hire, you will help refine and execute the foundational playbooks, tooling, and processes that scale Lightyear's customer experience. This role is designed to grow into the right hand of the Head of Customer Success, with significant growth in responsibility and compensation over time. This position will be full-time and fully remote with competitive total cash compensation ranging from $115-135k based on experience and additional equity compensation. Key Responsibilities Build strong, lasting relationships with IT managers, procurement teams, and other customer stakeholders Deliver relevant training and enablement materials to customers to ensure they have confidence and success with the Lightyear platform Measure and communicate impact through the use of product analytics and financial metrics, including ROI analyses and customer case studies Prepare and deliver quarterly business reviews that connect customer goals with Lightyear's product impact Directly impact GDR and NDR by owning customer renewals, proactively identifying account risks, and leading opportunities for expansion in partnership with Sales Advocate for customers internally, influencing product and operations decisions Ideal Qualifications 2+ years experience post undergrad at a top-tier consulting, investment banking, startup, or comparable operationally intensive experience Proven ability to operate with high velocity, balancing hands-on execution with strategic thinking in a fast-paced environment Strong communication, presentation, and relationship-building skills High degree of comfort with Excel including the ability to spot trends, interpret reports, and refine/build dashboards Bonus if located in Austin (Hiring Manager is based in Austin)

About the role: Forter is looking for a highly organized and detail-oriented Campaign Operations Associate to join our growing Demand Generation team. Reporting to the Campaign Operations Manager, you'll play a key role in helping to plan, build, and execute digital campaigns that drive new business and customer expansion. This is an exciting opportunity for someone eager to deepen their expertise in B2B marketing operations and campaign execution. You'll collaborate closely with regional Demand Generation Managers, as well as teams across Creative, Product Marketing, Partner Marketing, and Operations, to ensure every campaign runs smoothly from concept to reporting. The ideal candidate is curious, analytical, and committed to learning and developing their skills - someone who thrives in a fast-paced environment, loves technology, and is eager to experiment with AI and automation to make campaigns smarter and more efficient. What you'll be doing: Support the setup and execution of multi-channel demand generation and account-based marketing campaigns across email, digital, content, virtual events, and paid media. Collaborate with regional Demand Gen Managers to ensure campaigns are properly targeted, launched on time, and optimized for performance. Build campaign assets and workflows in systems like HubSpot, HighSpot, Tofu HQ, and Salesforce - ensuring accurate data flow, segmentation, and tracking. Maintain campaign documentation and processes, ensuring consistency and visibility across teams. Assist in campaign reporting and analysis, helping to identify insights, trends, and areas for improvement. Coordinate with teams including Creative, Product Marketing, Events, Content, and Partner Marketing to gather assets, messaging, and approvals. Use AI and automation tools (e.g. ChatGPT, Glean, Gemini, Tofu HQ) to enhance efficiency in campaign operations. Contribute ideas for improving operational workflows and campaign impact as part of a collaborative, data-driven team. What you'll need: 2+ years of experience in marketing operations, campaign management, or demand generation, preferably in a B2B SaaS environment. Familiarity with Salesforce, HubSpot, LinkedIn Ads, Google Ads, and Google Analytics (experience with Qlik, Glean, or Tofu HQ a plus) An ability to to stay organized, manage competing priorities, and meet deadlines Can gather and synthesize large data sets to drive and optimize marketing activities" Curiosity and willingness to learn new tools and processes, especially around automation and AI-assisted workflows. Clear and effective communication. An ability to work with colleagues across multiple levels, departments, and even cultures. A passion for efficiency, process improvement, and operational excellence. About us: Digital commerce is built on trust. At every point along the eCommerce journey, businesses must make a critical decision: Can I trust this customer? Answering this simple question accurately and instantly is powerful-it can accelerate revenue growth and strengthen a company's connection with its customers. How do we do it? Forter was founded on the insight that it's not about what is being purchased, nor where- but who is behind the interaction. The Forter Decision Engine finds patterns across more than one billion identities in our dataset. We isolate fraudsters and protect customers-ensuring everyone gets the experience they deserve. Given that trust is central to how we operate, Forter is very much driven by a defined set of values. We attract remarkable talent and have retention and engagement levels that are well above benchmarks. We're meticulous about strengthening our culture as we grow and ensuring this is an environment where people can have outsized impact. Trust is backed by data - Forter is a recipient of over 10 workplace and innovation awards, including: Great Place to Work Certification (2021, 2022, 2023) Fortune's Best Workplaces in NYC (2022, 2023 and 2024) Forbes Cloud 100 (2021, 2022, 2023 and 2024) #3 on Fast Company's list of “Most Innovative Finance Companies” (2022) Anti-Fraud Solution of the Year at the Payments Awards (2024) SAP Pinnacle Awards “New Partner Application Award” (2023) Fintech Breakthrough Awards - Best Fraud Prevention Platform (2023) Life as a Forterian: We are a team of over 500 Forterians spread across 3 different continents. Since 2013, we've raised $525 million from investors such as Tiger Global, Bessemer, Sequoia Capital, March Capital and Salesforce Ventures. We're on a mission to bring trust to global digital commerce so that companies like Nordstrom, Priceline, Instacart and ASOS can block fraud, drive revenue and improve customer experience. At Forter, we believe unique people create unique ideas, and valuable experience comes in many forms. So, even if your background doesn't match everything we have listed in the job description, we still encourage you to apply and tell us why your skills and values could be an asset to us. By welcoming different perspectives, we grow together as humans and as a company. Forter is an Equal Employment Opportunity employer that will consider all qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law. If you need assistance or an accommodation due to a disability, please email us at interviewaccommodation@forter.com. This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process. Benefits: Competitive salary Restricted Stock Units (RSUs) Matching 401K Plan Comprehensive and generous health insurance, including vision and dental coverage Home office allowance Generous PTO policy Half day Fridays Hybrid work: At Forter, we embrace a hybrid work model that blends in-person connection with the flexibility of remote work. Team members based near our key hubs are expected to work from the office at least three days per week. We believe that regular face-to-face collaboration fuels professional development, strengthens our culture, and builds the relationships that help teams thrive. *Forter does not accept agency resumes. Please do not forward resumes to Forter (or any related) jobs alias or directly to any Forter employees. Forter will not be responsible for any fees related to unsolicited resumes. Salary Range: $74,0000 - $88,000 annually + bonus + equity + benefits The referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, and skill level. Forter's Applicant Privacy Policy

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. Our Customer Operations Team is expanding, and we're seeking a dedicated Fraud Operations Performance Associate II to champion label accuracy and enhance the quality of cases worked. As an integral part of the Quality Assurance team, you will focus on monitoring and improving label accuracy within internal fraud operations teams as well as external vendors. Working collaboratively with cross-functional partners, you'll improve visibility into accuracy. The responsibilities of this position may also extend to ensuring the overall quality of cases worked. It will also be necessary to dedicate 20% of your time to production to stay current with trends, issues, and workflows. What You'll Do Identify knowledge gaps through analysis and QA Collaborate with the Quality Assurance Team and Fraud Operations Leadership to strengthen training and coaching initiatives Regularly monitor, evaluate and provide feedback to Fraud Operations Teams on how the teams are performing Document findings as appropriate and escalate to Leadership Stay informed about the latest fraud trends, regulatory changes, and best practices to continuously improve fraud prevention efforts Demonstrate punctuality and ensure you are readily available and responsive, given our current remote work setting Maintain daily expected cases volume with an accuracy score of 98%+ What We Look For 3+ years of Fraud experience, preferably within the fintech industry 1+ years Quality Assurance experience, preferably within the fintech industry Demonstrated ability to work independently with leadership and exhibit strong project management skills Strong analytical skills with the capacity to recognize and address fraud trends, issues, and opportunities for improvement Proven track record of identifying and resolving quality issues and driving process improvements Focused, self-motivated and reliable with ability to stay focused on a task and work independently Possesses a positive attitude with excellent interpersonal skills and the ability to interact and build solid working relationships with all levels of the organization Experience with industry-specific tools and standards, including but not limited to: Salesforce, TLO, TransUnion, LexisNexis, Ekata, Emailage, Looker, Snowflake, Netverify, and Onfido Base Pay Grade - D Equity Grade - 1 Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). USA base pay range (CA, WA, NY, NJ, CT) per year: $70,000 - $90,000 USA base pay range (all other U.S. states) per year: $62,000 - $82,000 Employees new to Affirm typically come in at the start of the pay range. Please note that visa sponsorship is not available for this position. #LI-Remote Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities. We're extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include: Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount We believe It's On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process. [For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.

About the Role We're looking for an Operations Associate to join the founding team at Known and help execute the most exciting consumer launch of 2025. You'll work closely with our Head of Operations - driving GTM strategy, accelerating partnerships, enabling recruiting, and keeping our internal engine running smoothly. This is a rare chance to get in early at a well-funded startup ($10M seed from one of the top consumer VCs in SF), build an entirely new category in AI-powered dating, and take on real ownership from day one. You'll move fast, learn fast, and help shape how Known enters the world. What You'll Do Support GTM Strategy - coordinate launch plans, timelines, and cross-functional execution Drive Partnerships - source, contact, and manage relationships with venues, creators, and brand partners Coordinate Marketing Efforts - organize campaigns, events, and content operations with the growth team Recruiting Support - help build pipelines, coordinate candidate experience, and keep hiring on track Financial Ops - expense management, payment tracking, and helping maintain a healthy financial pulse Work Directly With Founders - be a key part of daily decisions across product, growth, and operations Operational Excellence - build processes that make us faster, smarter, and always improving Who You Are ~1 year of experience in consulting, investment banking, or a high-performance environment A highly organized operator - you make chaos feel like clarity Strong communicator (written and verbal) Comfortable owning ambiguous problems and turning them into action Scrappy, resourceful, and energized by doing whatever it takes to make us win Excited about startups, tech, and redefining how people meet Based in San Francisco - or ready to be here Why Known Massive opportunity - the future of dating needs a new model Real ownership - equity in a company built to scale High-trust, high-autonomy environment Access & impact - work alongside founders daily and see your work go live fast Backed by the best - $10M seed from top consumer VC in SF Build a category-defining product that helps people connect offline, in the real world

TL:DR We're looking for a part-time (20-30 hours a week) Operations Associate to own the day-to-day experience of our San Francisco office! Reporting to the Head of People, you'll split time focusing on SF office culture, and people operations - responsible for ensuring the space runs smoothly, supporting the team with everything from office logistics to events, and driving small projects that make our environment more productive and enjoyable. * This role is hybrid, requiring 2-3 days in the office, with flexibility to come in as needed for events or other special projects. What You'll Do Manage daily office operations: ordering supplies, coordinating vendors, greeting guests and keeping the space functional Support HR operations including but not limited to: recruiting coordination, performance review organization and company policy documentation / communication Oversee facilities projects and office-based employee experience Coordinate and execute company events e.g. team offsites, team holiday parties, industry events, etc. Continuously identify and implement process improvements What We're Looking For 2+ years of experience in office management, operations, or people operations (start-up experience a plus) Strong organizational and multitasking skills Familiar with communication and project management software like Slack, Notion, Google Workspace, Canva Excellent communication and interpersonal abilities Proactive and resourceful problem-solver who plays for the front of the jersey Passion for culture and creating a welcoming office environment Why You'll Love Working Here Be at the center of a dynamic and growing SF team Own projects that make a tangible impact on daily work life You'll have direct access to leadership and collaborate with people who value initiative, ownership, and culture

About the company: ResortPass is redefining what it means to be a hotel guest. We're building a new category in hospitality: day access to luxury hotel experiences from breathtaking pools and private beaches to deluxe spas and wellness recharges so people can escape without an overnight stay. Our marketplace now connects guests with 2,300+ partner hotels and resorts, including Ritz-Carlton, Four Seasons, Marriott Hilton, and more. We've helped millions of people enjoy premium hospitality close to home, making rest more mindful, togetherness more meaningful, and escape more accessible. The result: unforgettable experiences for guests and new revenue streams for partners. Backed by some of the best consumer and growth investors, including CRV, Declaration, Brian Kelly (The Points Guy), WME, FJ Labs, and more, ResortPass is scaling a product people love and creating an entirely new way to experience hospitality. About the role We are currently hiring a new member on our Account Management team! This person will handle many of the manual updates for our team due to system limitations. You will assist the AM team during the busy season and allow them to focus on inventory, pricing and hotel product conversion. This person will not be interacting with the hotels much but assisting with data entry tasks. This is a wonderful opportunity for someone looking for seasonal remote work. Compensation for this May-September contract position will be $25 per hour and your shift will be Monday - Friday. What you'll do Assist in managing hotel accounts, including updating information and resolving issues Perform data entry tasks accurately and efficiently to maintain and update partner records Handle reactive tasks such as responding to client inquiries, providing support, and escalating concerns Collaborate with the account management team to ensure a seamless and high-quality partner experience Assist with ad-hoc projects as assigned to support the overall goals of the account management team Who you are We encourage candidates to apply even if they don't have 100% of the below qualifications. We believe in a holistic approach when evaluating talent for our team and post new roles often, so even if this role isn't quite right, we want to meet you! You have at least 1 year of experience in a customer-facing/data entry role and are driven to find the best solutions and build great relationships An organized multitasker. You have experience efficiently managing multiple online platforms and juggling different tasks in a fast-paced environment while staying detail-oriented An empathetic partner. You're able to adapt and respond to different personalities and corresponding requests with a friendly, positive, and patient personality Communicative. You're clear and concise in your written and verbal communications A problem solver. You're excited by a complex problem and take pride in finding unique and timely solutions A good human being. While building a startup is hard, being a good human being is not. We are creating a culture of people you want to work with. We create incredible experiences for our guests, and want to do the same for our employees This contract position requires use of personal equipment including a computer and internet connection.

Our Search & Trending Operations team plays a pivotal role in shaping how global users discover, consume, and engage with trends on TikTok. We strive to make TikTok the #1 destination for real-time trend discovery - across entertainment, sports, music, news, and technology. Our team drives the full lifecycle of trend operations: expanding trend supply, enhancing content quality, and creating large-scale cultural moments through customized product features and events. If you're passionate about how people search, create, and connect through trends, this is the place where your ideas can make a global impact. Responsibilities: 1. Lead core strategies and operations for TikTok's Search & Trending ecosystem, focusing on search growth, content expansion, and user engagement. 2. Design and execute vertical campaigns (e.g., sports, entertainment, music, and tech), optimizing event content strategy and product solutions to drive in-app engagement. 3. Leverage data insights to identify opportunities for trend amplification and experience improvement. 4. Collaborate cross-functionally with Product, R&D, Content, and Marketing teams to enhance product capabilities and user value. 5. Partner closely with global stakeholders across time zones to launch innovative, localized trend experiences. 6. Maintain awareness of sensitive or high-risk content areas (e.g., misinformation, violence, or explicit materials) to ensure the integrity of the platform. 7. Comfortable working in a global environment, with flexibility to collaborate across different time zones and regions when needed.Minimum Qualifications: 1. Bachelor's degree in Journalism, Data, Communications, or other content/culture-related majors. 2. 2+ years of relevant experience in content or product operations, with a solid understanding of trending operations workflows and methodologies. 3. Strong communication and collaboration skills, with the ability to effectively partner with diverse business stakeholders, including not but limited to Design, Product & Content Operations, Data Science, and R&D teams - to drive global scale alignment and business results. 4. Excellent data analysis capabilities; able to identify problems, uncover opportunities, and translate insights into actionable operational strategies. 5. Proven ability to plan and execute projects independently, demonstrating strong problem-solving, resource integration, and data-driven decision-making skills. 6. Business-level proficiency in both written and spoken Mandarin is required, as the role involves communication with Mandarin-speaking stakeholders. Fluency in Professional English is also required, as it is the primary working language. Preferred Qualifications 1. Experience collaborating with multiple stakeholders and global teams across different business units under fast-paced working environment. 2. A team-oriented, goal-driven mindset; adaptable to fast-changing environments and open to new challenges. 3. Familiarity with search engines and major social media platforms such as TikTok, Twitter, Instagram, and YouTube.

Company Details BerkleyNet is an innovative workers compensation insurance provider that does all of our business online. Our Goal? To make doing business “Ridiculously Fast. Amazingly Easy.” Responsibilities The Operations Associate role is designed as a growth opportunity within BerkleyNet. It is a transitional position intended to provide exposure to various business functions, develop core competencies, and prepare the individual for potential advancement into roles in the underwriting, claims or operations departments. This role offers hands-on experience, cross-functional collaboration, and learning opportunities that align with BerkleyNet's commitment to employee development. The role will be responsible for customer service and administrative tasks that support the efficiency of our business operations and uphold our brand promise to deliver a Ridiculously Fast, Amazingly Easy customer experience. An Operations Associate fulfills the primary responsibilities of the role by executing the following duties and tasks: Interface with customers via phone, email and live chat to resolve complex inquiries. Support daily business operations by performing data entry functions related to underwriting, claims, finance and mailroom operations. Ownership of operations tasks and assignments to complete them within timelines and communicate any issues preventing completion with your lead and participate in offering solutions to overcome the issues. Provide feedback and offer solutions on existing policies and procedures to assist in business process improvement. Learn about and use data analysis to identify opportunities for improved efficiencies in process and product. Assist the operations leadership team in management of daily team responsibilities. Collaborate with different departments to improve business operations. Prioritize tasks to manage competing priorities and be accountable to deliver results. May participate in cross-functional project teams. Qualifications Ability to make decisions incorporating diverse perspectives Excellent communication, prioritization and customer service skills Strong discretion in dealing with highly confidential and sensitive information exhibited at all times Proven record of setting delivery commitments and meeting expectations Demonstrates a natural curiosity to understand the “why” behind processes, decisions, and outcomes, seeking deeper insights to improve operations. Enjoys analyzing problems, identifying root causes, and developing thoughtful, data-informed solutions. Embraces continuous learning and growth, actively seeking opportunities to expand knowledge and improve skills. Thrives in a dynamic environment where asking questions and challenging the status quo are encouraged. Education Bachelor's Degree in appropriate field of study or equivalent work experience Additional Company Details The Company is an equal employment opportunity employer. We do not accept any unsolicited resumes from external recruiting firms. The company offers a competitive compensation plan and robust benefits package for full time regular employees. Base salary & Benefits include Health, dental, vision, life, disability, wellness, paid time off, 401(k) and profit-sharing plans. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Additional Requirements • Low level of domestic U.S. travel required (up to 5% of time) Sponsorship Details Sponsorship not Offered for this Role Not ready to apply? Connect with us for general consideration.

About The Team The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our Category Solution team, to build an e-commerce ecosystem that is innovative, secure and intuitive for our users and brands. Category Solutions Team is a cross-functional group within the User Product Department, focusing on providing end-to-end comprehensive solutions. The team ensures cross-domain consistency and directional continuity. On the C-side, it aims to establish a seamless cross-domain user journey, while on the B-side, it focuses on promoting and educating merchants. Job Responsibilities 1. Responsible for TTS category solution product operations, analyzing industry subcategories to identify opportunity areas and pain points. 2. With the goal of driving category GMV growth, assess current business status and challenges, develop product operation plans, break down and implement actions, and drive cross-functional teams across consumer and merchant sides to achieve targets. 3. Deeply understand business scenarios, leverage data analysis to identify differentiated opportunities within categories, collaborate closely with product teams to design tailored industry solutions, and communicate effectively with category teams to drive incremental GMV growth. 4. Organize product go-to-market (GTM) initiatives with a focus on penetration rate; regularly collect merchant and category operation feedback, compile case studies and dogfooding reports, and promote product iteration. 5. Effectively collaborate with product, operations, and design teams to push for fast-paced product and strategy iteration, and continuously explore new growth drivers.Minimum Qualifications 1. Bachelor's degree or above, familiar with the internet and e-commerce industry. 2. Experience in using data to influence business decisions and track business outcomes, with a strong background in business analysis and management. 3. Able to independently plan, initiate, and implement projects based on business needs and value priorities, with strong logical thinking and business abstraction skills. Preferred Qualifications 1. Experience in category operations or platform operations is preferred. 2. Deep understanding and reflection on business models and industry trends, strong industry sensitivity and vision, and the ability to keenly capture opportunities and value. 3. Strong independence, initiative, and team collaboration skills, with the ability to align cross-functional teams toward a common direction. 4. Able to communicate and work proficiently in English.

Company Details BerkleyNet is an innovative workers compensation insurance provider that does all of our business online. Our Goal? To make doing business “Ridiculously Fast. Amazingly Easy.” Responsibilities The Operations Associate role is designed as a growth opportunity within BerkleyNet. It is a transitional position intended to provide exposure to various business functions, develop core competencies, and prepare the individual for potential advancement into roles in the underwriting, claims or operations departments. This role offers hands-on experience, cross-functional collaboration, and learning opportunities that align with BerkleyNet's commitment to employee development. The role will be responsible for customer service and administrative tasks that support the efficiency of our business operations and uphold our brand promise to deliver a Ridiculously Fast, Amazingly Easy customer experience. An Operations Associate fulfills the primary responsibilities of the role by executing the following duties and tasks: Interface with customers via phone, email and live chat to resolve complex inquiries. Support daily business operations by performing data entry functions related to underwriting, claims, finance and mailroom operations. Ownership of operations tasks and assignments to complete them within timelines and communicate any issues preventing completion with your lead and participate in offering solutions to overcome the issues. Provide feedback and offer solutions on existing policies and procedures to assist in business process improvement. Learn about and use data analysis to identify opportunities for improved efficiencies in process and product. Assist the operations leadership team in management of daily team responsibilities. Collaborate with different departments to improve business operations. Prioritize tasks to manage competing priorities and be accountable to deliver results. May participate in cross-functional project teams. Qualifications Ability to make decisions incorporating diverse perspectives Excellent communication, prioritization and customer service skills Strong discretion in dealing with highly confidential and sensitive information exhibited at all times Proven record of setting delivery commitments and meeting expectations Demonstrates a natural curiosity to understand the “why” behind processes, decisions, and outcomes, seeking deeper insights to improve operations. Enjoys analyzing problems, identifying root causes, and developing thoughtful, data-informed solutions. Embraces continuous learning and growth, actively seeking opportunities to expand knowledge and improve skills. Thrives in a dynamic environment where asking questions and challenging the status quo are encouraged. Education Bachelor's Degree in appropriate field of study or equivalent work experience Additional Company Details The Company is an equal employment opportunity employer. We do not accept any unsolicited resumes from external recruiting firms. The company offers a competitive compensation plan and robust benefits package for full time regular employees. Base salary & Benefits include Health, dental, vision, life, disability, wellness, paid time off, 401(k) and profit-sharing plans. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Additional Requirements • Low level of domestic U.S. travel required (up to 5% of time) Sponsorship Details Sponsorship not Offered for this Role

At Jackpot, our mission is to create the most trusted online lottery and gaming destination. From the very beginning, we've focused on delivering a seamless, user-friendly experience that allows players globally to enjoy their favorite games in a secure, exciting, and engaging environment. Internally, we've fostered a culture built on our core values - Decisiveness, Grit, and Lifelong Learning. These principles shape our work environment and guide our efforts as we collaborate, innovate, and support one another in scaling our platform to leave a lasting impact on the gaming industry. THE ROLE At Jackpot, our Operations team is vital to our success. We're seeking a dedicated and passionate Part-Time Operations Associate to support our lottery ticket operations. Reporting to the Operations Manager, this position is based on-site in Woburn, MA. If you're eager to grow your career in operations, excited about contributing to a start-up, and looking to play a key role in the growth of a new business, this is the perfect opportunity for you! Schedule: Hours are flexible and based on business needs. WHAT YOU'LL DO Accurately and efficiently process customer orders to ensure a smooth and organized experience. Follow opening and closing procedures for assigned work area. Maintain all location equipment, ensuring it remains in good working condition. Troubleshoot basic technical issues. Promptly escalate any issues, concerns, or feedback to the on-duty supervisor. Adhere to established operating procedures to maintain quality and consistency. If applicable, support the retail store, including processing transactions, overseeing inventory, maintaining organization, and keeping the store clean. Assist with special projects as required. WHAT WE'RE LOOKING FOR A minimum of a High School degree or equivalent. Must be 18 years or older. The willingness to work flexible hours as needed, which may include extended shifts in the day or night and/or occasional weekends or holidays. A passion for learning new processes and technologies. Experience in fast-paced environments. Self-starter mentality and sharp attention to detail, with the ability to prioritize and tackle tasks independently. Physical ability to stand and walk frequently and occasionally lift up to 25 lbs, ensuring smooth operations in a fast-moving setting. WHAT'S IN IT FOR YOU? Hourly Pay Rate: $19 401(k) Sick Time Dedication to Lifelong Learning through our Monthly Speaker Series Monthly cultural and social events A values-driven team culture built through intentional hiring, fostering collaboration and alignment. Jackpot is an Equal Opportunity Employer committed to providing a safe and inclusive workplace free from discrimination and harassment. We foster a diverse environment where all employees can thrive, feel valued, and contribute to making a positive impact together. We do not discriminate based on age, race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, veteran status, disability, or any other status protected by law. #LI-Onsite

At Jackpot, our mission is to create the most trusted online lottery and gaming destination. From the very beginning, we've focused on delivering a seamless, user-friendly experience that allows players globally to enjoy their favorite games in a secure, exciting, and engaging environment. Internally, we've fostered a culture built on our core values - Decisiveness, Grit, and Lifelong Learning. These principles shape our work environment and guide our efforts as we collaborate, innovate, and support one another in scaling our platform to leave a lasting impact on the gaming industry. THE ROLE At Jackpot, our Operations team is vital to our success. We're seeking a dedicated and passionate Full-Time Operations Associate to support our lottery ticket operations. Reporting to the Operations Manager, this position is based on-site in Woburn, MA. If you're eager to grow your career in operations, excited about contributing to a start-up, and looking to play a key role in the growth of a new business, this is the perfect opportunity for you! Schedule: Tuesday through Saturday, 2:30pm-11pm shifts. WHAT YOU'LL DO Accurately and efficiently process customer orders to ensure a smooth and organized experience. Follow opening and closing procedures for assigned work area. Maintain all location equipment, ensuring it remains in good working condition. Troubleshoot basic technical issues. Promptly escalate any issues, concerns, or feedback to the on-duty supervisor. Adhere to established operating procedures to maintain quality and consistency. If applicable, support the retail store, including processing transactions, overseeing inventory, maintaining organization, and keeping the store clean. Assist with special projects as required. WHAT WE'RE LOOKING FOR A minimum of a High School degree or equivalent. Must be 18 years or older. The willingness to work flexible hours as needed, which may include extended shifts in the day or night and/or occasional weekends or holidays. A passion for learning new processes and technologies. Experience in fast-paced environments. Self-starter mentality and sharp attention to detail, with the ability to prioritize and tackle tasks independently. Physical ability to stand and walk frequently and occasionally lift up to 25 lbs, ensuring smooth operations in a fast-moving setting. WHAT'S IN IT FOR YOU? Hourly Pay Rate: $19 Benefits on par with leading, progressive tech companies (think 100% employee-only coverage, monthly HSA contribution, mental health offerings, etc.) 401(k) Paid Time Off & Sick Time Dedication to Lifelong Learning through our Monthly Speaker Series Monthly cultural and social events A values-driven team culture built through intentional hiring, fostering collaboration and alignment. Jackpot is an Equal Opportunity Employer committed to providing a safe and inclusive workplace free from discrimination and harassment. We foster a diverse environment where all employees can thrive, feel valued, and contribute to making a positive impact together. We do not discriminate based on age, race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, veteran status, disability, or any other status protected by law. #LI-Onsite

Job Description At Jackpot, our mission is to create the most trusted online lottery and gaming destination. From the very beginning, we've focused on delivering a seamless, user-friendly experience that allows players globally to enjoy their favorite games in a secure, exciting, and engaging environment. Internally, we've fostered a culture built on our core values - Decisiveness, Grit, and Lifelong Learning. These principles shape our work environment and guide our efforts as we collaborate, innovate, and support one another in scaling our platform to leave a lasting impact on the gaming industry. THE ROLE At Jackpot, our Operations team is vital to our success. We're seeking a dedicated and passionate Full-Time Operations Associate to support our lottery ticket operations. Reporting to the Operations Manager, this position is based on-site in Woburn, MA. If you're eager to grow your career in operations, excited about contributing to a start-up, and looking to play a key role in the growth of a new business, this is the perfect opportunity for you! Schedule: Tuesday through Saturday, 2:30pm-11pm shifts. WHAT YOU'LL DO Accurately and efficiently process customer orders to ensure a smooth and organized experience. Follow opening and closing procedures for assigned work area. Maintain all location equipment, ensuring it remains in good working condition. Troubleshoot basic technical issues. Promptly escalate any issues, concerns, or feedback to the on-duty supervisor. Adhere to established operating procedures to maintain quality and consistency. If applicable, support the retail store, including processing transactions, overseeing inventory, maintaining organization, and keeping the store clean. Assist with special projects as required. WHAT WE'RE LOOKING FOR A minimum of a High School degree or equivalent. Must be 18 years or older. The willingness to work flexible hours as needed, which may include extended shifts in the day or night and/or occasional weekends or holidays. A passion for learning new processes and technologies. Experience in fast-paced environments. Self-starter mentality and sharp attention to detail, with the ability to prioritize and tackle tasks independently. Physical ability to stand and walk frequently and occasionally lift up to 25 lbs, ensuring smooth operations in a fast-moving setting. WHAT'S IN IT FOR YOU? Hourly Pay Rate: $19 Benefits on par with leading, progressive tech companies (think 100% employee-only coverage, monthly HSA contribution, mental health offerings, etc.) 401(k) Paid Time Off & Sick Time Dedication to Lifelong Learning through our Monthly Speaker Series Monthly cultural and social events A values-driven team culture built through intentional hiring, fostering collaboration and alignment. Jackpot is an Equal Opportunity Employer committed to providing a safe and inclusive workplace free from discrimination and harassment. We foster a diverse environment where all employees can thrive, feel valued, and contribute to making a positive impact together. We do not discriminate based on age, race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, veteran status, disability, or any other status protected by law. #LI-Onsite

Job Description At Jackpot, our mission is to create the most trusted online lottery and gaming destination. From the very beginning, we've focused on delivering a seamless, user-friendly experience that allows players globally to enjoy their favorite games in a secure, exciting, and engaging environment. Internally, we've fostered a culture built on our core values - Decisiveness, Grit, and Lifelong Learning. These principles shape our work environment and guide our efforts as we collaborate, innovate, and support one another in scaling our platform to leave a lasting impact on the gaming industry. THE ROLE At Jackpot, our Operations team is vital to our success. We're seeking a dedicated and passionate Part-Time Operations Associate to support our lottery ticket operations. Reporting to the Operations Manager, this position is based on-site in Woburn, MA. If you're eager to grow your career in operations, excited about contributing to a start-up, and looking to play a key role in the growth of a new business, this is the perfect opportunity for you! Schedule: Hours are flexible and based on business needs. WHAT YOU'LL DO Accurately and efficiently process customer orders to ensure a smooth and organized experience. Follow opening and closing procedures for assigned work area. Maintain all location equipment, ensuring it remains in good working condition. Troubleshoot basic technical issues. Promptly escalate any issues, concerns, or feedback to the on-duty supervisor. Adhere to established operating procedures to maintain quality and consistency. If applicable, support the retail store, including processing transactions, overseeing inventory, maintaining organization, and keeping the store clean. Assist with special projects as required. WHAT WE'RE LOOKING FOR A minimum of a High School degree or equivalent. Must be 18 years or older. The willingness to work flexible hours as needed, which may include extended shifts in the day or night and/or occasional weekends or holidays. A passion for learning new processes and technologies. Experience in fast-paced environments. Self-starter mentality and sharp attention to detail, with the ability to prioritize and tackle tasks independently. Physical ability to stand and walk frequently and occasionally lift up to 25 lbs, ensuring smooth operations in a fast-moving setting. WHAT'S IN IT FOR YOU? Hourly Pay Rate: $19 401(k) Sick Time Dedication to Lifelong Learning through our Monthly Speaker Series Monthly cultural and social events A values-driven team culture built through intentional hiring, fostering collaboration and alignment. Jackpot is an Equal Opportunity Employer committed to providing a safe and inclusive workplace free from discrimination and harassment. We foster a diverse environment where all employees can thrive, feel valued, and contribute to making a positive impact together. We do not discriminate based on age, race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, veteran status, disability, or any other status protected by law. #LI-Onsite

StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world. StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world. The Junior / Product Operations Associate plays a critical role in strengthening the operational backbone behind StubHub's product and customer-facing workflows. You'll be the person who sees problems early, connects dots across teams, and helps ensure our tools and processes run smoothly at scale. In this role, you'll triage issues, analyze data, validate new features, and drive meaningful improvements that make life easier for both our internal teams and our customers. If you're someone who loves digging into ambiguity, thrives in cross-functional environments, and wants to build (or expand) a career in Product Operations, this role gives you the runway and ownership to do it. This full-time position may require weekend, holiday, daytime, and/or evening hours. Shift is M-F, 9-5:30PM This role will begin as in-office 5 days per week for the first 3-6 months and then will shift to in-office 3 days per week to ensure cross-functional collaboration. What You Will Do Triage and route issues across website, tooling, and internal workflows to ensure fast, accurate resolution by the right owners. Improve triage workflows by identifying opportunities to simplify, automate, or reduce friction. Support key product and operational workstreams, from feature validation to workflow refinement. Conduct testing by validating new features, reproducing bugs, and providing structured feedback to Product and Engineering. Identify user pain points and recommend actionable improvements in partnership with cross-functional teams. Analyze data using SQL, Kusto, or similar tools to uncover root causes, quantify impact, and inform strategic decisions. Present insights clearly to stakeholders, ensuring the “why” behind issues and recommendations is understood. Optimize processes by auditing workflows, surfacing recurring issues, and helping implement durable, scalable fixes. Collaborate across Engineering, Product, CS, and Analytics to ensure alignment, follow-through, and continuous improvement. Support cross-team initiatives and tool rollouts that enhance internal efficiency and user experience. What You Have Done Worked 2-4 years in Operations, Product Operations, Technical Support, or a similar function. Supported issue triage, user support, or troubleshooting workflows. Used SQL, Snowflake, Kusto, or similar tools - or demonstrated the ability to learn analytical tools quickly. Participated in QA, feature validation, or structured testing activities. Identified process gaps or recurring issues and helped shape improvements. Delivered clear, concise communication to both technical and non-technical partners. Contributed to cross-functional initiatives and worked effectively with Product, Engineering, or CS teams. Who You Are A curious, proactive problem-solver who loves digging into ambiguous issues. Analytical by nature - you rely on data to understand problems and support recommendations. Detail-oriented and organized, with a strong sense of ownership. Comfortable collaborating across teams and balancing multiple priorities. Calm under pressure, adaptable, and energized by continuous improvement. Someone who advocates for internal users and cares deeply about improving their experience. Excited to grow your career in Product Operations and expand your technical and analytical toolkit. What We Offer: Accelerated Growth Environment: Immerse yourself in an environment designed for swift skill and knowledge enhancement, where you can scale your career. Top Tier Compensation Package: Enjoy a rewarding compensation package that includes premier benefits, aligning with our commitment to recognizing and valuing your contributions. Paid Time Off: Generous Paid Time Off, allowing you to manage your schedule and recharge as needed. Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package featuring 401k and premium Health, Vision, and Dental Insurance options. The anticipated gross base pay range is below for this role. Actual compensation will vary depending on factors such as a candidate's qualifications, skills, experience, and competencies. Base annual salary is one component of StubHub's total compensation and competitive benefits package, which includes equity, 401(k), paid time off, paid parental leave, and comprehensive health benefits. Salary Range$52,000-$57,200 USDAbout Us StubHub is the world's leading marketplace to buy and sell tickets to any live event, anywhere. Through StubHub in North America and viagogo, our international platform, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available annually on our platform to events around the world -- from sports to music, comedy to dance, festivals to theater -- StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences. Come join our team for a front-row seat to the action. For California Residents: California Job Applicant Privacy Notice found here We are an equal opportunity employer and value diversity on our team. We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.

Job DescriptionSalary: $20 Hourly UZURV is a 200+, growing technology company based in Richmond, VA. The company operates in 16 states and is expanding nationally. As an Adaptive Transportation Network Company, the UZURV mobility platform serves individuals with disabilities, the elderly, and others who need assistance with independent transportation. UZURVs platform combines rideshare with specialty credentialed, drug and alcohol tested drivers to provide safe, reliable mobility and a higher level of care for the transportation disadvantaged. Its a technology platform and service that helps people who need assistance get where they need to go. Its honestly hard to convey how much it means to all of us here to have the opportunity to work on something with such a direct, positive impact on peoples lives. A little bit about the role At UZURV, we are steadfast in our commitment to building a platform that provides safe and reliable transportation access to communities of health throughout the country. We are a high growth technology company providing life-changing transportation experience for riders in partnership with healthcare organizations, municipalities and more. As an Operations Associate, you will be responsible for coordinating and overseeing the performance of our driver networks, ensuring that riders are picked up safely and on-time. To be successful in the role, you should be highly organized, able to think on your feet and ready to address challenging situations head on. You must be able to quickly triage issues and identify solutions in a continuously evolving environment. You are out-going, confident and a multitasking pro. It is also critical that the Operations Associate has excellent communication skills, as clear communication and coordination across a diverse set of stakeholders (e.g., riders, drivers & clients) is a core job responsibility. You will have the opportunity to play a key role in the growth of our business, delivering life changing service to riders every day. We are currently hiring for the following shifts: Wednesday to Sunday 3:30pm - 12:30am Saturday to Wednesday 3:30pm - 12:30am Friday to Tuesday - 12:00 PM - 9:00 PM Friday to Tuesday - 1:00 PM - 10:00 PM Friday to Tuesday - 2:00 PM - 11:00 PM The upcoming start dates are: January 12th February 2nd The training schedule is: Week 1: Monday-Friday 9a-5p in person at UZURV's Richmond office Week 2 + 3: Monday-Friday 8a-5p at home Week 4: Operations Associates jump into their scheduled shift dates and times As an Operations Associate, you will be responsible for the following: Handling a large amount of inbound and outbound calls in a timely manner. Monitoring real-time ride activity, engaging with drivers and riders and responding to evolving situations as they develop, coordinating emergency response as required. Overseeing network performance to ensure on-time performance delivery. Utilizing internal tools to support drivers from initial onboarding to completing rides. Communicating with drivers, riders, and clients in real-time across different platforms, including chat, email, phone, and SMS. Building positive relationships by going above and beyond with customer service, ensuring that all questions, concerns, and escalations are handled appropriately. To succeed in the Operations Associate role at UZURV, candidates must be able to perform the following: Ability to remain seated for extended periods and use a computer screen, phone, and other office equipment Effective communication via phone, email, and chat Ability to respond quickly to real-time issues, including emergencies Strong attention to detail and critical thinking Ability to multitask in a fast-paced environment Proficiency with tools such as Slack, Google Suite, and mobile apps We are excited about you because You have 3+ years relevant experience (bonus points for hospitality, call center, and/or dispatch experience). You have a valid drivers license and reliable transportation. You have home high-speed internet (minimum 100 Mbps download / 50 Mbps upload). You have an outgoing personality and willingness to learn new skills and processes. You have the ability to show compassion and empathy while maintaining a professional attitude. You have strong communication skills - written, verbal, and interpersonal. You are a problem-solving pro who focuses on outcomes and respects processes. You have scheduling flexibility - evenings and weekends are required. You are proficient in the business tools of 2024 (Slack, Zendesk, Google Suite, etc.) You are located in or near Richmond, VA. To be successful at UZURV, you must be: Reliable and focused - Our riders and drivers depend on us, which means we hold ourselves accountable by being punctual and adhering to scheduled shift times. Actively listening and maintaining full concentration and attention to each call by limiting distractions allows us to provide the best customer service possible. Technology-oriented - You must be well versed in G Suite applications and adept with the installation and utilization of smartphone apps (and helping others use them). Agile - Multitasking is necessary in a growing, fast paced company, as is the ability to plan and organize your workload. You must be flexible and nimble to adapt to shifting priorities. Collaborative- Collaboration is critical at UZURV, and we work together to provide greater independence for the communities we serve. You should be committed to approaching this role with a results focused, collaborative and inclusive mindset. Mission driven - What we are creating every day is the ability for our transportation-disadvantaged citizens to move more freely and easily within their communities so they can overcome one of life's biggest challenges: transportation. Valuing your work and the time you spend in your career as core to who you are you work where you want to make a true difference. Reasons it pays to work at UZURV (in addition to the pay itself)... UZURV employees understand we are building a company that is greatly needed to improve access to mobility for all of us, regardless of our disabilities, illnesses, or impacts of age. We get daily affirmation from our riders, drivers, and the transportation companies we work with about the innovation, value, and quality inherent in what we bring to market. In addition to providing our employees with a safe and collaborative environment UZURV also offers: 401K matching Healthcare benefits package Generous PTO and paid holidays Collaborative team-based work environment Come As You Are Dont meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every. single. qualification. At UZURV, we are dedicated to building a diverse, inclusive and just workplace, so if youre excited about this role but your past experience doesnt align perfectly with 100% of the qualifications listed, we encourage you to still apply. Our hiring philosophy looks to weed people INTO our process, not weed them out! Who knows, you may be just the right candidate for a future role at UZURV. Just go for it... submit your resume!

We are creating devices that enable a bi-directional interface with the brain. These devices allow us to restore movement to the paralyzed, restore sight to the blind, and revolutionize how humans interact with their digital world. Job Description and Responsibilities: As Product Operations, you'll collaborate with software engineers, neuroengineers, animal trainers, mechanical engineers, and clinical team members to develop the next-generation human Brain-Computer Interface (BCI). The overarching responsibility of Product Operations is to be the interface between the Neuralink users and the other engineers of both the BCI application team and the broader company. As the bridge between the users and other engineers, there are two general roles Product Operations serve: Understand and communicate user needs: Interface with software and ML engineers to translate user needs into prioritized engineering goals Enhance user experience through supporting users with adopting the BCI, optimizing physical setup, and troubleshooting bugs Conduct user research through interviewing patients with quadriplegia, informing long-term product vision 2. Conduct and organize research experiments: Run daily sessions with clinical trial participants to evaluate neural decoding algorithms and user interface features (may require travel) Design experiment methodology (e.g. data collection practices, A/B tests, and qualitative frameworks) Analyze data and drive insights that guide R&D decisions (e.g. behavioral, BCI performance, and electrophysiological data) Run non-human primate (NHP) BCI research sessions Required Qualifications: Bachelor's Degree in a science or engineering field (e.g., neuroscience, biology, engineering, physics, software), or equivalent experience Excellent interpersonal and communication skills Experience working with users for a product or service Experience in data collection and analysis (in Python) Preferred Qualifications: Experience working with participants in clinical studies Experience prototyping and designing a product or service for users Proficiency in collecting physiological or other time-series data Experience collecting and analyzing user feedback Fast forward to 24:19 to learn more about our participants: Expected Compensation: The anticipated base salary for this position is expected to be within the following range. Your actual base pay will be determined by your job-related skills, experience, and relevant education or training. We also believe in aligning our employees' success with the company's long-term growth. As such, in addition to base salary, Neuralink offers equity compensation (in the form of Restricted Stock Units (RSU)) for all full-time employees. Base Salary Range:$68,000-$114,000 USD What We Offer: Full-time employees are eligible for the following benefits listed below. An opportunity to change the world and work with some of the smartest and most talented experts from different fields Growth potential; we rapidly advance team members who have an outsized impact Excellent medical, dental, and vision insurance through a PPO plan Paid holidays Commuter benefits Meals provided Equity (RSUs) *Temporary Employees & Interns excluded 401(k) plan *Interns initially excluded until they work 1,000 hours Parental leave *Temporary Employees & Interns excluded Flexible time off *Temporary Employees & Interns excluded