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Site Manager jobs at DoorDash - 289 jobs

  • Site Manager

    Doordash USA 4.4company rating

    Site manager job at DoorDash

    About the Team DashMart is part of the New Verticals division with DoorDash, and we are a local fulfillment center owned and operated by DoorDash, offering customers fast, reliable, and high-quality delivery. About the Role In this role, you'll manage a 5-15k sq ft distribution center, the local warehouse operating team, and be responsible for ensuring we maintain high quality for our customers. You're excited about this opportunity because you will… Lead: Recruit, lead, coach & retain a high-performing team of Shift Leads (3+) and Operations Associates (6+). Set your team up for success to work safely and productively. As a leader, you will be responsible for building a strong, positive culture and will be accountable for driving strong employee satisfaction scores. You'll partner with your Shift Leads to effectively delegate daily tasks and ensure high performance from your team. Own: You will own the day-to-day operations of one of our DashMart warehouses, and in some locations, includes preparing food in a light-prep kitchen, ensuring the site processes run smoothly, efficiently and safely. You'll own scheduling and be responsible for managing a labor budget. You will be responsible for ensuring your warehouse meets site-level metric goals. Delight customers: Lead your team in providing our customers with the best possible experience on each and every order. You will be responsible for maintaining key quality metrics including order accuracy and fulfillment speed. Work cross-functionally with central teams including our inventory and training teams to provide your team with the tools and resources to achieve this goal. Strategize: Use data to identify pain-points or areas of inefficiency within our warehouse and current processes. Design, build and execute process improvement projects to improve our warehouse operations, quality metrics, and the employee experience. We're excited about you because… You have 3+ years' of team leadership experience in high volume operations (retail, grocery, hospitality, fulfilment, logistics or operations) with a track record of developing people and delivering results. You're a proven leader. You have managed high-performance teams of 10+ employees You act like an owner. You do what it takes to support a 24/7 business across multiple shifts. You're excited to have ownership over a new and rapidly growing business. You solve problems from first principles. You're excited to solve problems in innovative ways, and you resist “this is how it's always been done” thinking You're unafraid of ambiguity. Rapid change and learning are exciting to you, and you thrive in ambiguous, startup environments You're analytical. You let data win arguments. You are a data-first problem solver, and you have experience using Excel or Google Sheets to analyze data, including using basic formulas and creating pivot tables. You have a college degree, or relevant professional work experience You have flexibility in your schedule. As the leader of the site, you will need to ensure your team and the site is fully supported, requiring some late-night and weekend availability. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey Compensation The successful candidate's starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee's work location. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That's why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See below for paid time off details: For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado. $64,800 - $95,300 USD About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users-from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.
    $64.8k-95.3k yearly Auto-Apply 4d ago
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  • Assistant Site Manager, DashMart Kitchens

    Doordash 4.4company rating

    Site manager job at DoorDash

    About the Team We're looking for someone to help scale DoorDash's next billion dollar business, DashMart, by growing our in-house food program, DashMart Kitchens. The DashMart Kitchens team is focused on building a new type of restaurant platform within DashMart, offering a broad selection of prepared foods and well-known restaurant staples to our customers' doorsteps. About the Role As the Assistant Site Manager (ASM) for DashMart Kitchens (DMK), you'll lead the daily operations of a DoorDash-owned kitchen located within a DashMart fulfillment center. You'll oversee a team of operations associates and shift leads to ensure every meal is prepared safely, efficiently, and to the highest quality standards. You'll combine hands-on culinary leadership with operational excellence - managing staffing, scheduling, and kitchen performance while ensuring food safety, order accuracy, and team success. You'll work closely with your Site Manager to lead multiple food concepts, improve processes, and create a great place to work. In addition to leading the kitchen, you'll be cross trained into DashMart operations and expected to work on both sides of the business. This role requires strict adherence to food safety, inventory controls, and safety protocols due to routine access to food, supplies, equipment, and operational systems. You're excited about this opportunity because you... * Enjoy learning how different parts of a complex operation connect and are excited to collaborate cross-functionally * Are passionate about food and love to lead across multiple food concepts * Enjoy building processes and seeing ideas come to life * Are passionate about creating food consistently * Want to grow in delivery-only kitchen operations * Thrive in hands-on, fast-paced leadership roles. You'll Make an Impact By... * Leading: You'll demonstrate compassion and commitment to inclusivity as you lead a team of hourly Kitchen Associates and Shift Leads. You'll hire, coach and develop high-performing team members, while building a safety-first culture where employees are excited to drive success, personally and for the team. Because this position supervises staff and is responsible for maintaining a safe, inclusive, and respectful workplace, strong adherence to professional conduct and employee safety standards is required. You'll serve as a leading change agent for your DMK, helping your team to navigate new food concepts and growth projects. You'll tackle onsite escalations, including coordination with cross-functional partners. * Operating: With your thumb on the pulse of all outcomes for your team, you will be directly responsible for driving results for your kitchen. To achieve your performance targets, you'll drive success through effective scheduling and by ensuring par levels are met, recipes are accurately executed, and best practices from across the network are deployed. Because this role oversees high-risk kitchen equipment and fast-paced food production, maintaining sound judgment and unimpaired performance is essential to ensure a safe work environment. You'll engage cross-functional partners as needed for support. * Strategizing: You will analyze performance metrics, identify root causes of issues like prep gaps or order quality, and implement solutions that drive efficiency and adoption. You will refine processes, and partner with your Site Manager and cross-functional teams to execute new initiatives and continuously improve how the kitchen operates. * Delighting: You care deeply about delivering great food and a great customer experience. You will coach your team to maintain recipe accuracy, food safety, and storefront availability, knowing that consistency is key in a multi-concept kitchen. You will collaborate with central teams so your site has the tools, training, and support needed to achieve excellent quality outcomes. We're excited about you because… * You have 3+ years of experience in a medium/high-volume fast-casual or full-service restaurant environment. * You have 1+ years of experience leading teams, including hiring, scheduling, coaching, and performance management. * You hold (or are willing to get) a ServeSafe Manager certification and set high standards for food safety and cleanliness. * You're a hands-on leader who motivates teams of 5+ employees to perform and grow. * You take ownership and thrive in fast-changing, startup-style environments where no task is too big or small. * You're a creative problem solver who challenges "how it's always been done" and finds better ways forward. * You're analytical, data-driven, and comfortable using Excel or Google Sheets to make decisions. * As the leader of the site, you will need to ensure your team and the site is fully supported, which will include regularly scheduled late-night and weekend hours. * You're comfortable flexing between kitchen and fulfillment operations, and you understand how culinary execution and order flow connect to overall site metrics like accuracy, quality, and efficiency. * You have (or can quickly learn) a working knowledge of inventory management systems (IMS), product flow, and fulfillment best practices within a multi-operation site. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey Compensation Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location. DoorDash cares about you and your overall well-being. That's why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See below for paid time off details: * For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. * For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado. $49,200-$82,700 USD About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users-from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on "protected categories," we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.
    $49.2k-82.7k yearly 33d ago
  • Transportation Ops GM: Lead Growth & Compliance

    Divine Enterprises Inc. 3.8company rating

    Rocklin, CA jobs

    A logistics and transportation firm in California is seeking a General Manager to oversee daily operations, ensuring efficiency and regulatory compliance. The ideal candidate will have at least 6 years of management experience, preferably in trucking or logistics, and a strong background in budgeting and KPI management. This role offers potential career growth to Executive Director and focuses on strategic initiatives and process improvements. #J-18808-Ljbffr
    $94k-186k yearly est. 2d ago
  • On-Site Member Experience Manager - Hospitality

    Industrious 4.2company rating

    Boston, MA jobs

    A leading workplace solutions firm in Boston is seeking a Member Experience Manager to lead operations while creating exceptional experiences for members. Ideal candidates will excel in problem-solving and teamwork, with an attentiveness to detail. The role offers a base salary of $71,000, potential bonuses, and a comprehensive benefits package. Join us to enrich the workplace experience for all members and achieve extraordinary results together. #J-18808-Ljbffr
    $71k yearly 4d ago
  • Public Works Construction Project Manager

    Michael Page 3.9company rating

    Los Angeles, CA jobs

    A progressive Public Works General Contractor is looking for a Project Manager Company has a big backlog of projects and works on projects $50M+ About Our Client Our client, a highly respected general contractor specializing in large-scale public works building and construction projects, is seeking an experienced Public Works Construction Project Manager to join their team in Los Angeles. Job Description Oversee the full lifecycle of ground-up and modernization construction projects, primarily within the K-12/public sector Coordinate with architects, engineers, and school district representatives to ensure project alignment with DSA standards Manage budgets, schedules, subcontractors, and change orders Ensure site safety, quality control, and compliance with all regulatory requirements Lead project meetings and maintain clear communication with all stakeholders MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants. The Successful Applicant 7+ years of experience as a Public Works Construction Project Manager in commercial or public works construction. Proven track record managing large-scale projects ($50M+) with a general contractor. Strong understanding of contracts, scheduling, cost control, and project documentation. Excellent leadership, communication, and problem-solving skills. What's on Offer Salary: $140,000 - $170,000 (commensurate with experience as a public works construction project manager) Benefits: Comprehensive healthcare plan (65% premium coverage), PTO, and 401(k) Car Allowance provided Contact Michael Vanhal Quote job ref JN-072025-6794526
    $140k-170k yearly 8d ago
  • Commercial Construction - Project Manager - Greenville

    Michael Page 3.9company rating

    Greenville, SC jobs

    Growth-focused company with exciting project in the Upstate region. Collaborative and supportive team culture! About Our Client Our client is a well-established general contractor with a strong reputation for delivering high-quality commercial construction projects across the Southeast. They pride themselves on integrity, innovation, and building lasting relationships with clients and partners. Job Description As a Project Manager, you will be responsible for managing all aspects of assigned projects, ensuring safety, quality, and financial objectives are met. You'll work closely with clients, subcontractors, and internal teams to drive successful outcomes. Key Responsibilities: Plan, coordinate, and oversee all phases of construction projects Manage project budgets, schedules, and resources effectively Lead and mentor project teams to ensure high performance Maintain strong relationships with clients, subcontractors, and vendors Ensure compliance with safety standards and company policies Resolve issues and mitigate risks to keep projects on track Prepare and present regular progress reports to stakeholders MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants. The Successful Applicant What We're Looking For: 5-10 years of proven experience as a Project Manager in commercial construction Strong knowledge of construction processes, contracts, and regulations Excellent leadership, communication, and problem-solving skills Proficiency in project management software and tools Ability to manage multiple projects simultaneously Bachelor's degree in Construction Management or related field preferred What's on Offer What's on Offer: Competitive salary up to $130,000 base and performance-based bonuses Comprehensive benefits package (health, dental, vision, 401k) Opportunities for professional growth and advancement Supportive work environment with a strong team culture Contact Tyler Haase Quote job ref JN-102025-6861268
    $130k yearly 3d ago
  • General Manager, Revenue Operations (NAMER)

    The Trade Desk, Inc. 4.2company rating

    San Francisco, CA jobs

    About the Company The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers, we set a new standard for global reach, accuracy, and transparency. We value the unique experiences and perspectives of every team member and are committed to fostering inclusive spaces where everyone can bring their authentic selves to work each day. Job Overview We are seeking a General Manager, North America - Revenue Operations to lead and scale our revenue operations function across the Advertiser Portfolio in North America. This senior leadership role translates The Trade Desk's global revenue strategy into disciplined execution, predictable outcomes, and scalable operating mechanisms across the region. What you'll do Revenue Operations Leadership Own revenue operations for North America across the Advertiser Portfolio, ensuring alignment with global RevOps strategy and standards. Translate company-wide revenue priorities into regional operating plans, execution rhythms, and measurable outcomes. Serve as a trusted operational partner to GTM leadership (Business Development and Customer Success). GTM Execution & Forecasting Discipline Lead forecasting, pipeline governance, and performance management across GTM teams supporting Advertiser portfolios. Establish consistent operating cadences for weekly, monthly, and quarterly revenue reviews. Improve forecast accuracy and predictability through disciplined processes, analytics, and tooling. Portfolio, Territory & Goaling Excellence Oversee portfolio design, territory structure, and quota execution to ensure fairness, stability, and scalability across the Advertiser portfolios. Partner with Finance and Global RevOps to align goaling, incentives, and capacity planning. Cross-Functional Execution & Commercial Rigor Partner cross functionally on product commercialization, program launches, and growth initiatives. Support Deal Strategy efforts by reinforcing standard commercial frameworks and disciplined deal execution. Champion structured feedback loops (win/loss, pipeline insights, customer feedback) to improve GTM effectiveness. Team Leadership & Development Build, lead, and develop a high-performing North America Revenue Operations team supporting GTM. Establish clear roles, accountability, and performance standards across functional sub-teams. Foster a culture of operational excellence, partnership, and data-driven decision-making. Systems, Data & Scale Partner with Revenue Technology and Analytics teams to ensure CRM health, data quality, and scalable workflows. Drive adoption of tools and processes that reduce manual effort and enable GTM teams to focus on customers. Ensure insights are actionable, timely, and pushed to GTM leadership, not pulled. Who you are Experience & Background 12+ years of experience in revenue operations, GTM operations, business operations, or related leadership roles. Proven experience operating at scale within complex, multi-segment B2B or technology organizations. Experience partnering closely with senior GTM, Finance, and Product leaders in a matrixed environment. Leadership & Influence Demonstrated ability to lead and scale high-performing operational teams. Strong executive presence with the ability to influence without authority. Track record of driving clarity, accountability, and execution through structure and data. Analytical & Operational Acumen Deep understanding of forecasting, pipeline management, territory planning, and goaling mechanics. Strong analytical mindset with the ability to translate data into clear operational actions. Experience working with CRM systems (e.g., Salesforce) and revenue analytics tools. Ways of Working Highly collaborative, pragmatic, and execution oriented. Comfortable navigating ambiguity while building durable operating models. Passionate about building systems that scale and teams that perform. The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid if a candidate submitted by a recruiter without an agreement is hired; such resumes are deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. [LA JOBS ONLY]: The Trade Desk will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652. [SF JOBS ONLY]: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. CO, CA, IL, NY, WA, and Washington DC residents only: The range provided is The Trade Desk's reasonable estimate of the base compensation for this role. The actual amount may differ based on non-discriminatory factors such as experience, knowledge, skills, abilities, and location. All employees may be eligible to become The Trade Desk shareholders through eligibility for stock-based compensation grants, which are awarded to employees based on company and individual performance. The Trade Desk also offers other compensation such as sales-based incentives and commissions. Expected benefits include comprehensive healthcare (medical, dental, and vision) with premiums paid in full for employees and dependents, retirement benefits such as a 401(k) plan and company match, short and long-term disability coverage, basic life insurance, well-being benefits, reimbursement for certain tuition expenses, parental leave, sick time of 1 hour per 30 hours worked, vacation time for full-time employees up to 120 hours through the first year and 160 hours thereafter, and around 13 paid holidays per year. Employees can also purchase The Trade Desk stock at a discount through The Trade Desk's Employee Stock Purchase Plan. At the Trade Desk, Base Salary is one part of our competitive total compensation and benefits package and is determined using a salary range. The base salary range for this role is $201,100-$368,700 USD. Note: Interns are not eligible for variable incentive awards such as stock-based compensation, retirement plan, vacation, tuition reimbursement, or parental leave. When you contact us, please include your preferred contact details and specify the nature of your accommodation request or questions. Any information you share will be handled confidentially and will not impact our hiring decisions. Please reach out to us at accommodations@thetradedesk.com to request an accommodation or discuss any accessibility needs you may require for our hiring process. #J-18808-Ljbffr
    $81k-112k yearly est. 3d ago
  • Manager of Transacations and Operations

    AP Rochester 3.8company rating

    Rochester, NY jobs

    Are you a Real Estate Paralegal looking for a new AMAZING opportunity? AP is currently working with a Real Estate Investment Firm to secure a Direct Hire Manager of Transactions and Operations. This opportunity will allow you to join a rapidly growing firm and to work in a state of the art office space. This is a small group of very motivated and professional people that you want to align yourself with. The Rochester and Connecticut offices employee 14 people. ABOUT THE ROLE This role supports the full loan closing lifecycle and key operational functions. Working closely with Acquisition, Investment, and Finance teams, the Manager of Transactions and Operations assists with loan closings, third-party coordination, and loan onboarding. The position also provides operational and administrative support, including employee onboarding and document management. The role reports to senior finance leadership and is based in the Rochester office. Responsibilities Loan Closing and Transaction Support Coordinate with acquisition and investment teams to collect required information from third parties such as appraisers and legal counsel Assist with loan closing processes and ensure timely and accurate onboarding of loans Work with loan servicers to set up and onboard newly closed loans Administrative and Operational Support Support new employee onboarding including technology setup, phone access, and equipment ordering Manage document retention and organization Assist with general office administrative functions Cross-Functional Support Cross-train and provide support for investor and accounting-related tasks during peak periods Experience Background in accounting, paralegal work, or related fields Real estate knowledge or experience, including exposure to real estate closings, preferred Knowledge, Skills, Abilities, and Other Characteristics Proficiency in Microsoft Excel Strong attention to detail with high standards for accuracy and organization Self-starter with the ability to manage multiple priorities Strong written and verbal communication skills Ability to work effectively in a team-oriented environment Professional, engaging demeanor with a customer-service mindset
    $83k-136k yearly est. 4d ago
  • Operations & Execution Manager

    The Nash Collection 4.2company rating

    Nashville, TN jobs

    The Nash Collection Nashville, TN The Nash Collection is a fast-growing lifestyle apparel brand inspired by Nashville's culture and built on creativity, discipline, and pride in execution. We've grown from a single storefront into a multi-channel brand with retail, ecommerce, wholesale, and events at the core of our business. As we scale, execution and operational clarity are critical. We're hiring an Operations & Execution Manager to help ensure priorities across the business are carried out consistently, accurately, and on time. The Role The Operations & Execution Manager is responsible for driving execution across The Nash Collection by coordinating initiatives, maintaining documentation, and ensuring follow-through across departments. This role operates at the center of the business. You will work closely with leadership and department leads to surface loose ends, resolve blockers, manage reporting, and keep operational systems clean and reliable. This is an in-person role for someone who is highly organized, detail-oriented, technically capable, and comfortable operating in a fast-paced environment with real responsibility. The Mission Build and maintain a reliable execution engine for the business. You'll ensure that tasks are documented, ownership is clear, timelines are respected, and nothing important falls through the cracks. Your work will allow leadership and department heads to stay focused on strategy while execution remains tight across operations, marketing, retail, ecommerce, wholesale, product, and events. Core ResponsibilitiesExecution & Coordination Track and coordinate initiatives across all departments Regularly check in with department leads to identify open items, risks, or loose ends Capture tasks from meetings, Slack, email, and in-person conversations and ensure proper documentation Maintain task trackers, execution timelines, and project visibility Follow up on open items and ensure completion Operations & Systems Set up and manage software tools, accounts, permissions, and workflows Troubleshoot operational and technical issues including email problems, system access, reporting discrepancies, and vendor coordination Maintain clean documentation, SOPs, and internal process references Reporting & Compliance Calculate, validate, and submit royalty reports accurately and on time through required portals Support recurring operational reporting and KPI tracking Monitor brand protection workflows, identify infringers, and execute enforcement processes using established templates and SOPs Marketing & Cross-Functional Support Support marketing execution by coordinating timelines, assets, campaigns, and reporting Act as a connective point between teams to ensure alignment and follow-through Provide clear, structured updates to leadership on progress, risks, and blockers Technical & Functional Requirements Strong organizational and documentation skills High technical aptitude and ability to learn new systems quickly Proficiency in Google Workspace and Excel or Google Sheets Comfort working across business systems, portals, and software tools Ability to manage multiple priorities while maintaining attention to detail Who You Are Experienced in operations, execution, or coordination-focused roles Highly detail-oriented with strong follow-through Clear, professional communicator who works well cross-functionally Solution-oriented with sound judgment Comfortable owning execution in a fast-moving environment Proactive about identifying gaps and improving processes What You'll Build in Your First 90 Days A clear, reliable system for task tracking and cross-department execution Consistent weekly and recurring reporting rhythms Clean, up-to-date SOPs for recurring operational workflows Strong working relationships with department leads Improved visibility into priorities, blockers, and progress across the business Why Join The Nash Collection? This is an opportunity to play a central role in how a growing brand operates day to day. You'll help bring structure, clarity, and discipline to execution while working closely with leadership and cross-functional teams. For the right operator, this role offers meaningful responsibility, visibility, and long-term growth as the company scales. Compensation: Competitive and based on experience Reports to: Executive Leadership Location: Nashville, TN (In-Person)
    $53k-93k yearly est. 2d ago
  • Construction Project Manager, Washington

    Elevate 4.7company rating

    Seattle, WA jobs

    WHO WE ARE AND WHAT WE ARE PASSIONATE ABOUT: Elevate is a nonprofit organization headquartered in Chicago. We design and implement programs that reduce costs, protect people and the environment, and ensure the benefits of clean and efficient energy reach those who need them most. We're pursuing our mission of a just and equitable world where everyone has affordable heat, power, and water in their homes and communities. We are growing nationally - expanding the reach of our programs, services, and research in collaboration with partner organizations. OUR PEOPLE AND CULTURE: At Elevate, our organization's greatest asset is the people we attract. Elevate employees co-create our energetic and collaborative environment, where constant learning and service to others take priority. We want our team to challenge conventional thinking in pursuit of innovation. We seek dynamic, hardworking individuals inspired to work with people of diverse backgrounds and perspectives. Every day we make a difference by placing our team, clients, and community partners first. From our mission to our focus on staff well-being and career development opportunities, there's no better place to grow your career than Elevate. Construction Project Manager, Washington The Construction Project Manager, Washington is part of the National Strategic Engagement Team (NSET) and oversees all outside contractors and aspects of building efficiency upgrades, solar, and decarbonization construction project from start to finish. The Construction manager is responsible for ensuring projects are completed on time and within budget, while managing budgets, schedules, resources, and communicating effectively with building owners, clients, contractors, project managers, and other stakeholders. This position is an expert technical advisor and works closely with Program Managers, Engineers and other team members to advance affordable building efficiency upgrades, solar, and decarbonization projects in Western Washington. The Construction Project Manager reports to the Senior Program Manager, Washington. This position is located in the Puget Sound region of Washington and is remote with on-site work performed as needed. Responsibilities Manage projects and work closely with external contractors, program management, engineering, and other team members in the delivery of electrification projects. Develop construction project plans, budgets, and timelines, and coordinate with architects, engineers, and other stakeholders. Act as the primary construction point of contact, documenting activity in project management software to ensure visibility and data accuracy and keeping project teams informed about project progress and addressing their concerns. Interpret and explain contracts, manage contract changes, and ensure compliance with all relevant regulations. Estimate and manage project costs, ensure adherence to the budget, and control expenses. Maintain project schedules, track progress, and identify potential delays or safety issues. Maintain a safe construction site by communicating safety expectations and protocols to building owners and subcontractors. Address issues that arise during the project lifecycle and find solutions to ensure success. Maintain clear and consistent communication with clients, stakeholders, contractors, and team members. Conduct scoping walkthroughs, project oversight, inspections, and closeout. Ensure that the project meets quality standards and specifications and address issues that arise. Manage contractor relationships, including vetting and oversight. Guide contractors through efficiency and building electrification projects and measures, including heat pump, solar, and storage technologies. Approve invoices post-inspection. Work to increase diverse contractor participation through coordination with internal and external teams, including Elevate's Workforce Development team and equipment manufacturers. Collaborate with Elevate's internal Construction Team to incorporate construction industry best practices to Elevate's processes and standards and maintain expertise in current energy management and new technologies. Assist in program design, support strategic and business planning activities. Support high performance building and other programs across the organization as needed. Perform other duties as assigned. Qualifications and Skills Bachelor's degree in construction management, engineering, environmental studies, environmental science, solar and sustainability, or building science preferred; or at least five (5+) years successfully managing construction projects Adaptability and flexibility; Travel on site up to 40% Ability to understand technical requirements and convey technical information to contractors, such as eligibility of specific equipment and documentation required to complete installations Well-versed in all construction methodologies and procedures Able to coordinate a team of professionals of different disciplines to achieve the best results in support of energy efficiency, electrification projects, and the Elevate mission In-depth understanding of energy efficiency, environmental health, and electrification programs Extensive experience working with various trades, with knowledge of traditional HVAC, electrical and plumbing systems and familiarity with solar, ASHP and geothermal systems Capacity to manage a high volume of work and complex situations Strong ability to build relationships and work with both internal and external stakeholders Excellent written and verbal communication skills Bilingual Spanish/English preferred Self-starter with exceptional organizational, time management, and project coordination skills Demonstrated attention to detail Valid U.S. driver's license Ability to work independently and employ problem solving skills when encountering obstacles Passion for Elevate's mission of equitable climate action Compensation The total compensation for this position includes health and welfare benefits (medical, dental, vision, etc.), defined contribution benefit (401k with contribution), professional development, generous paid time off policies, and a flexible schedule. This is an exempt individual contributor position with a salary range of $80,000 - $90,000, based on experience. Anti-Discrimination Policy Elevate is an equal opportunity employer that does not discriminate against any employee or job applicant based on race, color, national origin, religion, sex, sexual orientation, age, disability, veteran status, or marital status. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, termination, promotion, transfer, layoff, leaves of absence, compensation, and training. ADA Accommodation Elevate will reasonably accommodate qualified individuals with a disability so that they can perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace, and the threat cannot be eliminated by reasonable accommodation, or if the accommodation creates an undue hardship to Elevate. Contact the People Team with any questions or requests for accommodations.
    $80k-90k yearly 1d ago
  • Project Manager- New Construction

    Placed 4.5company rating

    Orlando, FL jobs

    We are working with a Nationally Ranked General Contractor that specializes in ground up projects. In particular, they are looking for a Project Manager that specializes in ground up commercial, healthcare or K-12 construction to join their growing team. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES Manages a specific project area or multiple trade scopes on a single large project in conjunction with a project team consisting of project management and project superintendent staff Actively participates in all preconstruction services and engineering sessions by reviewing Owner's expectations/criteria, coordinates with design team and owner and reviews design documents Identifies key subcontractors, participates in partnering sessions, investigates site, identifies long-lead items Creates bid packages and reviews schedule information Develops and maintains financial reports, review subcontractor requisition and vendor invoices and processes monthly owners' requisitions Manages change order process, assists in loss-control management, and enforces company bonding and insurance policies Studies contract documents and develops scopes of work, reviews budgets and scopes with estimating, develops purchasing schedule, obtains insurance and bonds Participates in scheduling meetings to review detailed project schedules, resource loaded schedules and look ahead schedules Administers document control RFI process, prepares monthly reports, develops, and implements crisis management plan, maintains project management computer system (CMiC), obtains home office approvals for waivers of policy Manages field operations, conducts trade preconstruction meetings, coordinates subs, vendors and permit inspections and maintains sub relationships Implements safety and QC program, manages daily clean up and rental equipment costs, performs daily jobsite walks Promotes subcontractor and design team relations and interacts regularly with owner. Participates in client / D.T. promoted activities and complies with client needs Manages project closeout and post construction services, obtains, and delivers warranties and transfer Attic Stock, demobilizes field operations, collects final payments, and deposits and closes out subcontracts Participates in company-sponsored events, task team committees, industry-related organizations, and college/general recruiting activities Partakes in training programs, continuing education, seminars, and conferences EDUCATION AND WORK EXPERIENCE Bachelor's degree in construction management, engineering or related discipline or 5 years' experience 4+ years' experience as a Project Manager or Assistant Project Manager on new healthcare projects Strong computer skills are a necessity, including familiarity with construction project management applications Strong communication and interpersonal skills and are required to interface directly with trade contractors, owners' representatives, the design team, building departments and other team members Strong leadership skills are required Project management finance skills are required
    $55k-77k yearly est. 1d ago
  • Project Manager- New Construction

    Placed 4.5company rating

    West Palm Beach, FL jobs

    We are working with a Nationally Ranked General Contractor that specializes in ground up projects. In particular, they are looking for a Project Manager that specializes in ground up commercial, healthcare or K-12 construction to join their growing team. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES Manages a specific project area or multiple trade scopes on a single large project in conjunction with a project team consisting of project management and project superintendent staff Actively participates in all preconstruction services and engineering sessions by reviewing Owner's expectations/criteria, coordinates with design team and owner and reviews design documents Identifies key subcontractors, participates in partnering sessions, investigates site, identifies long-lead items Creates bid packages and reviews schedule information Develops and maintains financial reports, review subcontractor requisition and vendor invoices and processes monthly owners' requisitions Manages change order process, assists in loss-control management, and enforces company bonding and insurance policies Studies contract documents and develops scopes of work, reviews budgets and scopes with estimating, develops purchasing schedule, obtains insurance and bonds Participates in scheduling meetings to review detailed project schedules, resource loaded schedules and look ahead schedules Administers document control RFI process, prepares monthly reports, develops, and implements crisis management plan, maintains project management computer system (CMiC), obtains home office approvals for waivers of policy Manages field operations, conducts trade preconstruction meetings, coordinates subs, vendors and permit inspections and maintains sub relationships Implements safety and QC program, manages daily clean up and rental equipment costs, performs daily jobsite walks Promotes subcontractor and design team relations and interacts regularly with owner. Participates in client / D.T. promoted activities and complies with client needs Manages project closeout and post construction services, obtains, and delivers warranties and transfer Attic Stock, demobilizes field operations, collects final payments, and deposits and closes out subcontracts Participates in company-sponsored events, task team committees, industry-related organizations, and college/general recruiting activities Partakes in training programs, continuing education, seminars, and conferences EDUCATION AND WORK EXPERIENCE Bachelor's degree in construction management, engineering or related discipline or 5 years' experience 4+ years' experience as a Project Manager or Assistant Project Manager on new healthcare projects Strong computer skills are a necessity, including familiarity with construction project management applications Strong communication and interpersonal skills and are required to interface directly with trade contractors, owners' representatives, the design team, building departments and other team members Strong leadership skills are required Project management finance skills are required
    $55k-78k yearly est. 3d ago
  • E&I Construction Manager

    Merit Electrical, Inc. 4.3company rating

    Raleigh, NC jobs

    leads on-site industrial projects, ensuring electrical systems, controls, and instruments are installed safely, on time, and within budget, managing subcontractors, resolving technical issues, enforcing safety (HSE/NEC standards), and coordinating with engineering/procurement for seamless delivery. Key Responsibilities: Project Oversight: Directing daily E&I construction activities, managing field crews, and ensuring alignment with project specs and drawings. Safety & Quality: Championing strict safety protocols (HSE), performing site inspections, and ensuring quality control and compliance with codes. Fiancial Oversight: Responsible for all aspects of profit and loss Technical Management: Troubleshooting field issues, interpreting technical documents, and managing the installation of wiring, controls, and instruments. Coordination: Liaising with engineering, procurement, commissioning, owners, and vendors for smooth project flow. Resource Management: Planning workforce, managing budgets, tracking progress, and overseeing subcontractor performance and invoicing. Reporting: Providing regular progress reports, budget updates, and status to senior management.
    $60k-85k yearly est. 1d ago
  • TikTok Shop - Site Operations Manager

    Tiktok 4.4company rating

    Seattle, WA jobs

    The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. Team Overview The team's mission is to improve delivery experience while minimizing costs from Fulfillment by TikTok (FBT) via seamless integrated FBT product solution and operation. The primary work site for this role will be at our upcoming Seattle fulfillment center, with the final facility address currently TBD pending site finalization. Responsibilities * Manage 3PL warehousing logistics, timeliness, quality, settlement, abnormal improvement, etc. to comprehensively manage and improve the KPI of 3PL * 3PL cost management improves efficiency through process optimization, optimizes warehouse and last mile costs through 3BD timeliness improvement and product packaging requirements * Enhance the merchant experience by improving the quality and accuracy of outbound and outbound through SLA * Develop a peak season preparation plan and communicate with 3PL in advance to increase the number of personnel and shifts for warehousing and outbound operations to ensure smooth operation during the peak season and meet KPI requirements * By taking inventory and monitoring inventory, improving the accuracy of 3PL inventory and ensuring the achievement of inventory quality KPI * Daily on-site supervision, cut-off monitoring of the order cleaning progress of each link, to ensure that all links in the system are cleared after production is completed on the same day * Continuously optimize the WMS system to improve operational efficiency Minimum Qualifications * Bachelor's degree or above, 5+ years of experience in 3PL warehouse and self-operated Warehouse Management, focusing on small and medium-sized one-piece drop-shipping business * Exceptional Data Analysis and understanding of WMS systems * Excellent communication, cross-team collaboration, and project management skills Preferred Qualifications * Overseas Warehouse and 3PL Warehouse Management experience is preferred * International e-commerce logistics experience is preferred
    $116k-198k yearly est. 26d ago
  • TikTok Shop - Site Operations Manager

    Tiktok 4.4company rating

    Houston, TX jobs

    The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. The team's mission is to improve delivery experience while minimizing costs from Fulfillment by TikTok (FBT) via seamless integrated FBT product solution and operation. Responsibilities * Manage 3PL warehousing logistics, timeliness, quality, settlement, abnormal improvement, etc. to comprehensively manage and improve the KPI of 3PL * 3PL cost management improves efficiency through process optimization, optimizes warehouse and last mile costs through 3BD timeliness improvement and product packaging requirements * Enhance the merchant experience by improving the quality and accuracy of outbound and outbound through SLA * Develop a peak season preparation plan and communicate with 3PL in advance to increase the number of personnel and shifts for warehousing and outbound operations to ensure smooth operation during the peak season and meet KPI requirements * By taking inventory and monitoring inventory, improving the accuracy of 3PL inventory and ensuring the achievement of inventory quality KPI * Daily on-site supervision, cut-off monitoring of the order cleaning progress of each link, to ensure that all links in the system are cleared after production is completed on the same day * Continuously optimize the WMS system to improve operational efficiency Minimum Qualifications * Bachelor's degree or above, 5+ years of experience in 3PL warehouse and self-operated Warehouse Management, focusing on small and medium-sized one-piece drop-shipping business * Exceptional Data Analysis and understanding of WMS systems * Excellent communication, cross-team collaboration, and project management skills Preferred Qualifications * Overseas Warehouse and 3PL Warehouse Management experience is preferred * International e-commerce logistics experience is preferred
    $72k-140k yearly est. 36d ago
  • TikTok Shop - Site Operations Manager

    Tiktok 4.4company rating

    Carol Stream, IL jobs

    The team's mission is to improve delivery experience while minimizing costs from Fulfillment by TikTok (FBT) via seamless integrated FBT product solution and operation. TikTok Shop's Supply Chain & Logistics is looking for an experienced Fulfillment Node Operations Manager to oversee various aspects of building operations, maintenance, and compliance to create a safe, productive, and comfortable work environment for our employees. The fulfillment center location will be in Joliet, IL. Responsibilities: * Manage end to end e-commerce fulfillment operations including inbounding goods, pick, pack and outbound operations * Owns and delivers operational KPIs and cost targets for the regional areas of responsibility, including safety, productivity, quality, and financial goals * Responsible for providing strategic and long-term planning inputs including peak season planning * Drives continuous improvement to optimize operations and improve productivity * Champion strategic projects that have network-wide impact. * Leverages cross functional teams and third party service providers to run a world class fulfillment operation and solicit ideas to solve problems * Establishes objectives and metrics for node operations in the areas of safety, quality, productivity, and customer experience * Sets clear goals and expectations for team members, measure performance and provide feedback Minimum Qualifications * Bachelor's degree in Business, Logistics, Operations, Engineering, a related field, or equivalent practical experience * 5 years of experience managing third-party logistics providers/vendors * Strong project management and continuous improvement skills * Experience managing inbound, outbound, or quality operations with a thorough understanding of key metrics, inputs, and outputs * Track record of success in operations management, including but not limited to problem solving, capacity planning, cost management, etc. Preferred Qualifications * Continuous improvement, Lean Six Sigma, Kaizen experience * Writing training documents and standard operating procedures
    $80k-139k yearly est. 28d ago
  • TikTok Shop - Site Operations Manager

    Tiktok 4.4company rating

    Buford, GA jobs

    The team's mission is to improve delivery experience while minimizing costs from Fulfillment by TikTok (FBT) via seamless integrated FBT product solution and operation. TikTok Shop's Supply Chain & Logistics is looking for an experienced Fulfillment Node Operations Manager to oversee various aspects of building operations, maintenance, and compliance to create a safe, productive, and comfortable work environment for our employees. Responsibilities: * Manage end to end e-commerce fulfillment operations including inbounding goods, pick, pack and outbound operations * Owns and delivers operational KPIs and cost targets for the regional areas of responsibility, including safety, productivity, quality, and financial goals * Responsible for providing strategic and long-term planning inputs including peak season planning * Drives continuous improvement to optimize operations and improve productivity * Champion strategic projects that have network-wide impact. * Leverages cross functional teams and third party service provides to run a world class fulfillment operation and solicit ideas to solve problems * Establishes objectives and metrics for node operations in the areas of safety, quality, productivity, and customer experience * Sets clear goals and expectations for team members, measure performance and provide feedback Minimum Qualifications * Bachelor's degree in Business, Logistics, Operations, Engineering, a related field, or equivalent practical experience * 5 years of experience managing third-party logistics providers/vendors * Strong project management and continuous improvement skills * Experience managing inbound, outbound, or quality operations with a thorough understanding of key metrics, inputs, and outputs * Track record of success in operations management, including but not limited to problem solving, capacity planning, cost management, etc. Preferred Qualifications * Continuous improvement, Lean Six Sigma, Kaizen experience * Writing training documents and standard operating procedures
    $59k-111k yearly est. 28d ago
  • Site Manager, Contract Logistics Operations

    Forward 4.8company rating

    San Diego, CA jobs

    The Site Manager, Contract Logistics Operations is responsible for operational oversight of a single contract logistics site, with full accountability for safety, service, financial performance, and employee engagement. They ensure delivery of contractual obligations while driving operational excellence aligned with agreed upon performance metrics and customer expectations. They coach site supervisors and frontline teams, execute operational strategies, and lead continuous improvement initiatives that drive productivity, quality, cost, and service outcomes. They build strong relationships with customers, employees, and internal partners to support business stability and growth. Responsibilities: Lead all site operations from inbound receipt through final delivery, ensuring contractual, service, financial, safety, quality, and regulatory commitments are met. Coach operations and support teams to drive consistent execution and operational discipline. Execute operational plans aligned with customer requirements and organizational strategy. Ensure facilities operate in a clean, organized, safe, and compliant manner, including adherence to 5S principles. Own site-level Profit and Loss (P&L) responsibility, including labor, variable costs, and period expenses. Lead workforce planning, volume forecasting, and capacity management to align resources with demand. Monitor operational and financial performance, identify variances, and implement corrective actions. Manage site capital expenditure related to approved investment and improvement initiatives. Sponsor and lead projects to improve productivity, quality, velocity, and cost performance. Establish and manage site performance metrics aligned with safety, quality, delivery, cost, and productivity objectives. Lead regular operational and performance reviews to assess results and identify improvement opportunities. Drive adherence to standard work, operating procedures, and quality plans. Lead customer-facing operational reviews, including planning and performance discussions. Partner with customers to identify process improvements and operational enhancement opportunities. Act as the primary site-level liaison between customers and internal support functions. Lead, coach, and develop site leadership and supervisory teams; Manage performance and develop succession plans and workforce capability aligned with site needs. Proactively manage employee relations through clear communication, coaching, and development. Lead initiatives that promote the highest standards of safety performance and regulatory compliance; Maintain accountability for compliance and incident prevention. All other duties as assigned to meet evolving business needs. Qualifications: Education: Undergraduate degree (or higher) in Supply Chain Management, Business, or a related field from an accredited college or university preferred; High School Diploma or General Education Development (GED)/equivalent required. Experience: 5+ years' leadership experience in a third-party logistics (3PL) or contract logistics, manufacturing, or similar operations environment. Demonstrated experience managing site-level operations with financial accountability. Strong functional knowledge of Warehouse Management Systems (WMS), Enterprise Resource Planning (ERP, i.e. SAP, Oracle, etc.), and reporting/data tools. Experience managing customer-facing operations in a contract or service-based environment. Strong working knowledge of operational KPIs, labor planning, and cost management. Working knowledge of LEAN, Six Sigma, or structured continuous improvement methodologies, with experience applying tools in live operations. Experience developing and using performance dashboards, scorecards, and KPI reports to manage site performance. Ability to create, track, and analyze operational metrics related to safety, quality, delivery, cost, and productivity. Experience supporting or leading continuous improvement initiatives using data and structured problem-solving approaches. Demonstrated discretion and confidentiality in handling and protecting sensitive information. Technical: Proficient with common office technologies, including Windows PCs, Microsoft O365 (Outlook, Word, Excel, PowerPoint, etc.) and web conferencing (Teams, Zoom, Webex, etc.) Environment: Comfort commuting to/from and working in a 100% on-site setting (listed in this posting), with travel for related meetings, events, and client engagements (up to 30%). #LI-KB1 #LI-Onsite
    $89k-133k yearly est. Auto-Apply 13d ago
  • Assistant Site Manager - San Francisco

    Fever 3.9company rating

    San Francisco, CA jobs

    Hey there! We're Fever, the world's leading tech platform for culture and live entertainment, Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we're revolutionizing the way people engage with live entertainment. Every month, our platform inspires over 300 million people in +40 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences. Our results? We've teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! Impressive, right? To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment! Ready to be part of the experience? Now, let's discuss this role and what you will do to help achieve Fever's mission. ABOUT THE ROLE Fever is seeking an Assistant Site Manager for a VR experience in San Francisco at Stonestown Galleria . The Assistant Site Manager (ASM) plays a key leadership role in ensuring the seamless daily operation of the venue. Reporting directly to the General Site Manager (GSM), this position is responsible for supporting and sometimes substituting for the Manager in all areas of site management, from guest services and staff leadership to budgeting and operational optimization. This is not just a supporting role - the Assistant Site Manager is a proactive leader who thrives in a dynamic, ever-changing environment, takes ownership of the site, and inspires their team by setting the standard for hospitality, efficiency, and professionalism. The right candidate is motivated, resourceful, and ready to not just escalate problems but propose solutions. They will balance day-to-day execution with long-term growth initiatives, including strengthening community partnerships and contributing to our brand's visibility within the city. Key Responsibilities On-Site Operational Leadership * Help hire, train, and schedule staff via local agency, making sure the team feels supported and prepared. * Lead shifts with energy and confidence, showing staff what great guest service looks like. * Encourage a culture of accountability, positivity, and continuous learning. * Provide clear feedback and coaching to help the team grow in their roles. * Oversee facility upkeep, ensuring equipment, technology, and spaces remain fully operational, safe, and presentable at all times. * Troubleshoot technical and mechanical issues, escalating to third-party vendors when necessary. * Lead pre-shift briefings and staff development initiatives to keep the team engaged and aligned with site goals. Technology Troubleshooting * Train new staff members on how to launch guests into the experience. * Check that VR headsets are functioning properly at the start of each morning, ready to welcome guests into the experience. * Master guest registration process, VR headset explanations and onboarding routine with guests, starting the experience session, combining groups of guests, etc. * Own the health of the technology - cleaning regiments, charging protocol, and software updates. Guest & Client Experience * Act as the first point of escalation for guest concerns, resolving issues quickly and empathetically. * Ensure high levels of customer satisfaction by anticipating guest needs and creating a welcoming environment for visitors of all ages and backgrounds. * Model excellent service and engagement, maintaining strong relationships with community partners, suppliers, and corporate stakeholders. * Stay up-to-date on event schedules, ticketing updates, and special promotions to anticipate and meet guest needs. Administrative, Reporting and Accounting Responsibilities: * Assist with budgeting, payroll auditing, and expense management to ensure financial health of the site. * Manage box office operations, retail sales, and inventory control & retail stock management. * Handle administrative duties including invoice processing, meeting documentation, and progress reporting. * Contribute to brainstorming and strategy sessions, actively participating in meetings and offering fresh ideas to enhance efficiency and guest experience. * Actively participate in building the brand's presence in the city through private events, partnerships, and outreach initiatives. * Participating in debriefing sessions with the Site Manager to track KPIs on-site. Skills & Requirements * 3+ years of experience in operations, hospitality, retail, live entertainment, franchise management, or a related industry. * An understanding of budgeting and controlling expenses and retail operations * Leadership and management skills and ability to communicate effectively in oral and written communication * Excellent planning and organizational skills; ability to manage multiple priorities simultaneously to ensure work is completed in a timely and productive manner * Friendly, energetic, and enthusiastic personality * Comfortable with technology and basic troubleshooting * Ability to problem-solve and think quickly on your feet. * Ability to stand for extended periods of time; moderate level of physical ability is required * Reliable transportation and ability to arrive on time for scheduled shifts * Flexible schedule (various evenings, weekends, and holidays will be required). * Proficiency in Google Suite * Strong commitment to equity, diversity, inclusion and accessibility; with the ability and commitment to work with diverse groups in terms of gender expression, race, sexual orientation, religion, ability, age, class and immigrant status It is preferred, but not required, for this role to be comfortable using basic tools (hammer, drill, etc). The ideal candidate would also have experience maintaining mechanical and technical equipment or be comfortable learning how to manage VR technology and production programs. Past role(s) working in production and/or events - working or managing a pop-up event, amusement attraction, theme park, or exhibition - is a plus! Salary: $70,0000 plus benefits and performance-based compensation Thank you for considering joining Fever. We cannot wait to learn more about you! If you want to learn more about us: Fever's Blog | Tech.Eu |TechCrunch Fever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply! If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey. If you want to know more about how Fever processes your personal data, click here Fever - Candidate Privacy Notice
    $70k yearly 49d ago
  • Assistant Site Manager - Denver

    Fever 3.9company rating

    Denver, CO jobs

    Hey there! We're Fever, the world's leading tech platform for culture and live entertainment, Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we're revolutionizing the way people engage with live entertainment. Every month, our platform inspires over 300 million people in +40 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences. Our results? We've teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! Impressive, right? To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment! Ready to be part of the experience? Now, let's discuss this role and what you will do to help achieve Fever's mission. ABOUT THE ROLE Fever is seeking an Assistant Site Manager for a VR experience in Denver at York Street Yards. The Assistant Site Manager (ASM) plays a key leadership role in ensuring the seamless daily operation of the venue. Reporting directly to the General Site Manager (GSM), this position is responsible for supporting and sometimes substituting for the Manager in all areas of site management, from guest services and staff leadership to budgeting and operational optimization. This is not just a supporting role - the Assistant Site Manager is a proactive leader who thrives in a dynamic, ever-changing environment, takes ownership of the site, and inspires their team by setting the standard for hospitality, efficiency, and professionalism. The right candidate is motivated, resourceful, and ready to not just escalate problems but propose solutions. They will balance day-to-day execution with long-term growth initiatives, including strengthening community partnerships and contributing to our brand's visibility within the city. Key Responsibilities On-Site Operational Leadership * Help hire, train, and schedule staff via local agency, making sure the team feels supported and prepared. * Lead shifts with energy and confidence, showing staff what great guest service looks like. * Encourage a culture of accountability, positivity, and continuous learning. * Provide clear feedback and coaching to help the team grow in their roles. * Oversee facility upkeep, ensuring equipment, technology, and spaces remain fully operational, safe, and presentable at all times. * Troubleshoot technical and mechanical issues, escalating to third-party vendors when necessary. * Lead pre-shift briefings and staff development initiatives to keep the team engaged and aligned with site goals. Technology Troubleshooting * Train new staff members on how to launch guests into the experience. * Check that VR headsets are functioning properly at the start of each morning, ready to welcome guests into the experience. * Master guest registration process, VR headset explanations and onboarding routine with guests, starting the experience session, combining groups of guests, etc. * Own the health of the technology - cleaning regiments, charging protocol, and software updates. Guest & Client Experience * Act as the first point of escalation for guest concerns, resolving issues quickly and empathetically. * Ensure high levels of customer satisfaction by anticipating guest needs and creating a welcoming environment for visitors of all ages and backgrounds. * Model excellent service and engagement, maintaining strong relationships with community partners, suppliers, and corporate stakeholders. * Stay up-to-date on event schedules, ticketing updates, and special promotions to anticipate and meet guest needs. Administrative, Reporting and Accounting Responsibilities: * Assist with budgeting, payroll auditing, and expense management to ensure financial health of the site. * Manage box office operations, retail sales, and inventory control & retail stock management. * Handle administrative duties including invoice processing, meeting documentation, and progress reporting. * Contribute to brainstorming and strategy sessions, actively participating in meetings and offering fresh ideas to enhance efficiency and guest experience. * Actively participate in building the brand's presence in the city through private events, partnerships, and outreach initiatives. * Participating in debriefing sessions with the Site Manager to track KPIs on-site. Skills & Requirements * 3+ years of experience in operations, hospitality, retail, live entertainment, franchise management, or a related industry. * An understanding of budgeting and controlling expenses and retail operations * Leadership and management skills and ability to communicate effectively in oral and written communication * Excellent planning and organizational skills; ability to manage multiple priorities simultaneously to ensure work is completed in a timely and productive manner * Friendly, energetic, and enthusiastic personality * Comfortable with technology and basic troubleshooting * Ability to problem-solve and think quickly on your feet. * Ability to stand for extended periods of time; moderate level of physical ability is required * Reliable transportation and ability to arrive on time for scheduled shifts * Flexible schedule (various evenings, weekends, and holidays will be required). * Proficiency in Google Suite * Strong commitment to equity, diversity, inclusion and accessibility; with the ability and commitment to work with diverse groups in terms of gender expression, race, sexual orientation, religion, ability, age, class and immigrant status It is preferred, but not required, for this role to be comfortable using basic tools (hammer, drill, etc). The ideal candidate would also have experience maintaining mechanical and technical equipment or be comfortable learning how to manage VR technology and production programs. Past role(s) working in production and/or events - working or managing a pop-up event, amusement attraction, theme park, or exhibition - is a plus! Salary: $60,0000 plus benefits and performance-based compensation Thank you for considering joining Fever. We cannot wait to learn more about you! If you want to learn more about us: Fever's Blog | Tech.Eu |TechCrunch Fever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply! If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey. If you want to know more about how Fever processes your personal data, click here Fever - Candidate Privacy Notice
    $60k yearly 29d ago

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