DoorDash jobs in Tempe, AZ - 90 jobs

Why Deliver with DoorDash? DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you'll stay busy with a variety of earnings opportunities and can work when it works for you. Whether you're looking for a side hustle or a full-time gig, delivering with DoorDash gives you the opportunity to earn extra cash on your terms. Multiple ways to earn: Whether you're delivering meals, groceries, or retail orders, DoorDash offers diverse earning opportunities so you can maximize your time. Total flexibility: Dash when it works for you. Set your own hours and work as much-or as little-as you want. Know how much you'll make: Clear and concise pay model lets you know the minimum amount you will make before accepting any offer. Instant cash flow: Get paid the same day you dash with DoorDash Crimson*. No deposit fees, no waiting. Quick and easy start: Sign up in minutes and get on the road fast.** Simple Process: Just pick up, drop off, and cash out. Payday is in your back pocket. Basic Requirements 18+ years old*** (21+ to deliver alcohol) Any car, scooter, or bicycle (in select cities) Driver's license number Social security number (only in the US) Consistent access to a smartphone How to Sign Up Click “Apply Now” and complete the sign up process Download the DoorDash Dasher app and go *Subject to eligibility requirements and successful ID verification. The DoorDash Crimson Deposit Account is established by Starion Bank, Member FDIC. The DoorDash Crimson Visa Debit Card is issued by Starion Bank. **Subject to eligibility.. ***Must be 19+ in Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, New Jersey, New Mexico, Texas, Utah, and West Virginia Additional information Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Deliver with DoorDash and earn extra cash while being your own boss. Dash when it works for you. Sign up today.

Why Deliver with DoorDash? DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you'll stay busy with a variety of earnings opportunities and can work when it works for you. Whether you're looking for a side hustle or a full-time gig, delivering with DoorDash gives you the opportunity to earn extra cash on your terms. Multiple ways to earn: Whether you're delivering meals, groceries, or retail orders, DoorDash offers diverse earning opportunities so you can maximize your time. Total flexibility: Dash when it works for you. Set your own hours and work as much-or as little-as you want. Know how much you'll make: Clear and concise pay model lets you know the minimum amount you will make before accepting any offer. Instant cash flow: Get paid the same day you dash with DoorDash Crimson*. No deposit fees, no waiting. Quick and easy start: Sign up in minutes and get on the road fast.** Simple Process: Just pick up, drop off, and cash out. Payday is in your back pocket. Basic Requirements 18+ years old*** (21+ to deliver alcohol) Any car, scooter, or bicycle (in select cities) Driver's license number Social security number (only in the US) Consistent access to a smartphone How to Sign Up Click “Apply Now” and complete the sign up process Download the DoorDash Dasher app and go *Subject to eligibility requirements and successful ID verification. The DoorDash Crimson Deposit Account is established by Starion Bank, Member FDIC. The DoorDash Crimson Visa Debit Card is issued by Starion Bank. **Subject to eligibility.. ***Must be 19+ in Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, New Jersey, New Mexico, Texas, Utah, and West Virginia Additional information Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Deliver with DoorDash and earn extra cash while being your own boss. Dash when it works for you. Sign up today.

Why Deliver with Door Dash? Door Dash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you'll stay busy with a variety of earnings opportunities and can work when it works for you. Whether you're looking for a side hustle or a full-time gig, delivering with Door Dash gives you the opportunity to earn extra cash on your terms. Multiple ways to earn: Whether you're delivering meals, groceries, or retail orders, Door Dash offers diverse earning opportunities so you can maximize your time. Total flexibility: Dash when it works for you. Set your own hours and work as much-or as little-as you want. Know how much you'll make: Clear and concise pay model lets you know the minimum amount you will make before accepting any offer. Instant cash flow: Get paid the same day you dash with Door Dash Crimson*. No deposit fees, no waiting. Quick and easy start: Sign up in minutes and get on the road fast.** Simple Process: Just pick up, drop off, and cash out. Payday is in your back pocket. Basic Requirements 18+ years old*** (21+ to deliver alcohol) Any car, scooter, or bicycle (in select cities) Driver's license number Social security number (only in the US) Consistent access to a smartphone How to Sign Up Click "Sign Up Apply Now" and complete the sign up process Download the Door Dash Dasher app and go *Subject to eligibility requirements and successful ID verification. The Door Dash Crimson Deposit Account is established by Starion Bank, Member FDIC. The Door Dash Crimson Visa Debit Card is issued by Starion Bank. **Subject to eligibility.. ***Must be 19+ in Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, New Jersey, New Mexico, Texas, Utah, and West Virginia Additional information Dashing with Door Dash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Deliver with Door Dash and earn extra cash while being your own boss. Dash when it works for you. Sign up today.

Why Deliver with DoorDash? DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you'll stay busy with a variety of earnings opportunities and can work when it works for you. Whether you're looking for a side hustle or a full-time gig, delivering with DoorDash gives you the opportunity to earn extra cash on your terms. Multiple ways to earn: Whether you're delivering meals, groceries, or retail orders, DoorDash offers diverse earning opportunities so you can maximize your time. Total flexibility: Dash when it works for you. Set your own hours and work as much-or as little-as you want. Know how much you'll make: Clear and concise pay model lets you know the minimum amount you will make before accepting any offer. Instant cash flow: Get paid the same day you dash with DoorDash Crimson*. No deposit fees, no waiting. Quick and easy start: Sign up in minutes and get on the road fast.** Simple Process: Just pick up, drop off, and cash out. Payday is in your back pocket. Basic Requirements 18+ years old*** (21+ to deliver alcohol) Any car, scooter, or bicycle (in select cities) Driver's license number Social security number (only in the US) Consistent access to a smartphone How to Sign Up Click “Apply Now” and complete the sign up process Download the DoorDash Dasher app and go *Subject to eligibility requirements and successful ID verification. The DoorDash Crimson Deposit Account is established by Starion Bank, Member FDIC. The DoorDash Crimson Visa Debit Card is issued by Starion Bank. **Subject to eligibility.. ***Must be 19+ in Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, New Jersey, New Mexico, Texas, Utah, and West Virginia Additional information Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Deliver with DoorDash and earn extra cash while being your own boss. Dash when it works for you. Sign up today.

About the Team The Customer Success team on DoorDash's In Store org supports and powers the SevenRooms product, helping hospitality operators unlock the full value of the platform. We are a global, collaborative group of relationship builders, problem solvers, and product experts who help drive successful adoption and long-term growth. Our team helps customers build stronger relationships with their guests and run more effective In-Store operations. About the Role As a Strategic Customer Success Manager, you will own and grow relationships with DoorDash's largest In-Store customers, serving as a trusted advisor and strategic partner. You'll lead account strategy, guide value realization, and ensure customers are realizing measurable business impact through their use of the SevenRooms platform. This role is ideal for someone who enjoys solving complex business problems, navigating executive relationships, and influencing outcomes across large, multi-location hospitality organizations. You'll be responsible for driving retention, identifying growth opportunities, and ensuring customers have a world-class experience. You'll report to a Customer Success Lead and work cross-functionally with Sales, Account Development, Product, and other teams across DoorDash to ensure a seamless customer journey. You'll join a team that values ownership, collaboration, and continuous learning, with the tools and support needed to grow your career. We expect this role to be flexible, with some time in the field for on-site customer engagement, industry events, and in-person collaboration and some time working remotely or from a DoorDash office. You will also need the ability to travel as needed for in-person collaboration through training, offsites, team-building events, and other business-related necessities. You're excited about this opportunity because you will… * Drive customer value and retention: Lead account strategy by understanding customer KPIs, defining success plans, and guiding optimization efforts that support long-term retention * Serve as a strategic advisor: Build trusted relationships with executive stakeholders, acting as a customer advocate and ensuring customer needs and insights are represented internally * Lead data-driven engagement: Monitor account performance and platform utilization, using insights to recommend improvements and lead strategic on-site engagements with enterprise partners * Support team excellence: Contribute to onboarding, mentorship, and process improvement initiatives that strengthen the Strategic Customer Success function * Collaborate cross-functionally: Partner with internal teams to prioritize initiatives, influence roadmap discussions, and deliver solutions aligned to evolving customer needs We're excited about you because you have… * 4+ years of experience in Customer Success, Account Management, or a related customer-facing role within B2B SaaS or hospitality * Proven ability to manage complex, enterprise-level accounts and communicate value across multiple stakeholder levels, including executive audiences * Strong analytical and technical aptitude, with experience translating data into strategic recommendations * Demonstrated success leading cross-functional projects and influencing outcomes without direct authority * A passion for hospitality technology and a customer-first mindset grounded in curiosity, empathy, and problem-solving Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users-from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on "protected categories," we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.

About the Team Inside Account Development is an organization motivated to ensure the retention, satisfaction, and growth of our SMB Partner base. We're a team composed of sales representatives and solutions professionals predominantly located in the Phoenix, AZ and surrounding areas. If you're looking for a challenge, appreciate a strong culture that values collaboration and are motivated to put our Partners first, apply! About the Role We're looking for a motivated Growth Executive who will be focused on securing revenue growth for both our existing merchants and DoorDash. This Growth Executive will work to upsell incremental products and services to our existing merchants to help their businesses accelerate to new levels. In particular, Ads, Loyalty & Promotions. Reporting to one of our Inside Sales Managers, you will play an integral part in promoting DoorDash Ads, Loyalty & Promos through high-volume phone calls and emails. We expect this role to be flexible in terms of time spent remote and in-office with the ability to travel as needed for in-person collaboration through trainings, offsites, team-building events, and other business related necessity. You're excited about this opportunity because you will… * Transform the way businesses capture the attention and attract new consumers * Connect and collaborate with our existing partners to understand their unique goals, priorities, and current challenges * Collaborate with our Inside Account Management Team in effort to achieve the goals of our Managed Partners * Activate additional products on the DoorDash platform to empower merchant partner growth * Cultivate unique solutions through data and analytical tools * Become a pro using email marketing automation tools to creatively engage partners * Make a high volume of calls and emails to existing partners daily We're excited about you because… * You have 2+ years in a sales role focused on building relationships and closing deals * Have experience working with Franchise accounts (nice to have) * You have 1+ years of experience in Outbound Sales being held to DTT minimums * You are creative, motivated, and passionate about sales and have a dynamic personality * You are comfortable working in a scaling startup environment and adapting quickly * You value collaboration and find opportunities within change * You are tech-savvy and navigate sales and internal tools quickly (Salesforce, Outreach, Sales Navigator, Google Apps) Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users-from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on "protected categories," we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.

About the Team As DoorDash's largest core operating team, Customer Experience, is tasked with ensuring that when there are bumps in the last-mile there's always someone there to make things right. Our team supports consumers, dashers, and restaurants who need our help and we have a network of thousands of agents answering questions and fixing issues. We are customer obsessed and strive to give each customer who contacts us the best possible experience. About the Role In this role, you will partner closely with the Manager of Global Learning Operations and cross-functional stakeholders to translate customer experience strategy into executable learning programs. You will manage end-to-end L&D initiatives-conducting needs assessments, driving project execution, measuring impact through data, and continuously improving learning quality at scale. This role is ideally based in one of DoorDash's office hubs. You're excited about this opportunity because you will… * Partner with core audience stakeholders, trainers, and Instructional Designers to understand core customer experience strategies, and break these down into tangible learning programs for support agents * Contribute to the learning & development strategy and curriculum, leveraging ADDIE principles, for support employees and vendor partners across the globe * Conduct full scale needs assessment with business stakeholders and internal customers to determine and define appropriate learning interventions and shared success metrics * Target performance improvement opportunities and measure the impact of learning programs through data analysis, dashboards, and reporting * Drive accountability within team, with SMEs, and stakeholders through completion of initiatives * Comfortable managing projects in an agile operating cadence, including sprints * Zoom into the details, and zoom out to a bird's-eye view, to understand the "why" of what led to an initiative's success or failure, to create a culture of continuous learning * Identify opportunities to improve feedback loops between the field, vendors, and audience teams to enable continuous improvement * Foster an environment of collaboration, engagement, and high performance both within DoorDash and externally with our vendor partners * Enhance, develop, and design training modules for new-hire and ongoing training programs that improve customer experience and support positive behavior change. * Oversee and occasionally participate in training facilitation as business needs arise * Apply the latest in neuroscience to guide the development of leading edge solutions as part of a broader evidence based approach to design We're excited about you because… * You are passionate about creating learning and development programs at scale * You have 4+ years experience in call center and/or BPO management experience as a project leader, trainer, or in developing instructional materials * You are collaborative and know how to develop strong productive relationships both internally and with our external partners * You know how to present complex information in a clear and concise manner with strong written, verbal, and visual communication skills * You are highly analytical and data-driven in your decision making process. You are comfortable pulling data from various sources, reading and analyzing data, doing analysis in excel or google sheets, and partnering with analytics partners for more complex analyses * You are comfortable in a fast-paced, constantly changing team-oriented environment and able to manage multiple deadlines simultaneously with strong project management skills * You can think strategically and recommend solutions to complex problems while also executing many projects and priorities day-to-day * You question the why behind your objectives, and surface areas of strategic misalignment * You own a project / within your team; you set strategy and build an execution plan to achieve your objective with minimal oversight / guidance * Experience working with Project Management Tools (Asana, Monday.com, Jira), Design Tools (Articulate) Data Visualization Reporting Tools (Tableau, Sigma), LMS Systems (Cornerstone, Docebo) Why You'll Love Working at DoorDash * We are leaders - Leadership is not limited to our management team. It's something everyone at DoorDash embraces and embodies. * We are doers - We believe the only way to predict the future is to build it. Creating solutions that will lead our company and our industry is what we do -- on every project, every day. * We are learners - We're not afraid to dig in and uncover the truth, even if it's scary or inconvenient. Everyone here is continually learning on the job, no matter if we've been in a role for one year or one minute. * We are customer-obsessed - Our mission is to grow and empower local economies. We are committed to our customers, merchants, and dashers and believe in connecting people with possibility. * We are all DoorDash - The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights. * We offer great compensation packages and comprehensive health benefits. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey Compensation Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location. DoorDash cares about you and your overall well-being. That's why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See below for paid time off details: * For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. * For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado. $78,900-$116,000 USD About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users-from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on "protected categories," we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.

About the Team The mission of our Retention Marketing team is to build lasting relationships with our audiences - consumers, dashers, and/or merchants - as soon as they engage with DoorDash by providing them with a personalized, cross-channel experience that delights them and drives them to return to DoorDash to find the products and experiences that are relevant to them. To accomplish this mission, we're building a team of technical CRM experts who strategize, create, build, QA, and launch marketing campaigns end to end. This team is goaled on optimized reach, high customer relevance, and quality campaign delivery, with fast-paced, operational efficiency. About the Role As a Senior Associate, Consumer Lifecycle Marketing on the Retention team, you will be responsible for communications and programs to grow customer engagement & retention across email, push notifications, SMS, and in-app messaging and ensure each campaign has completed all required steps prior to launch, delivering high quality customer experiences on time to the end-consumer. You will collaborate with all parts of the business to create and execute CRM strategies that move business metrics and surprise and delight our customers. In this role, you will sit on the Strategic Bets CRM team with a key objective of driving awareness and growth for emerging and subscale business bets. You will report into the Strategic Bets Lifecycle Marketing Lead for Consumer on the Retention team within the Growth Marketing organization. You're excited about this opportunity because you will… * Create CRM campaign strategy to drive awareness and growth of strategic business priorities with relevant audiences, applying a test and learn mindset * Work closely with the Integrated Marketing function to develop campaign strategy briefs based on business needs and audience behavior, determining the best channel mix, messaging strategy, audience targeting, and number of touchpoints per program * Develop campaign designs and copy for marketing campaigns, using first party tools to apply brand guidelines and value propositions and partnering with creative teams as needed * Build, QA, launch, and optimize retention marketing campaigns across email, push notifications, in-app messaging, and other channels using first and third party platforms * Develop scalable workflows, processes, and best practices to ensure campaigns are launched with high quality and minimal errors * Establish a strong working relationship with cross functional stakeholders in our Creative Studio, Marketing Technology, Integrated Marketing, Promo Strategy, Product, Data Science, and Strategy & Operations teams and partner on ways to increase campaign personalization and improve execution efficiency, using insights, data, and first party tools * Monitor and analyze campaign performance, providing insights and recommendations to improve quality, craft and efficiency for future initiatives * Stay current on marketing best practices in email, push, and SMS and share learnings and insights regularly with the broader marketing team We're excited about you because you bring… * Experience: 3+ years of experience in Retention Marketing, Email Marketing, or Lifecycle Marketing with knowledge of email industry best practices including contact strategies, targeting and segmentation, A/B testing, and analytics. * Technical Proficiency: Hands-on experience with CRM technology including ESPs/marketing automation platforms and basic understanding of HTML * Communication: Strong communication and presentation skills - both verbally and written * Operational Excellence: Strong attention to detail, organizational skills, and the ability to manage multiple projects simultaneously. * Speed & ownership: experience navigating ambiguity and fast-paced environments with high degree of ownership and initiative to ensure quick action on next steps * Analytical Mindset: Ability to interpret data and analytics to inform decisions and optimize campaign development and quality. Basic knowledge of SQL and data visualization platforms (e.g. Tableau, Periscope) * Collaborative Approach: Excellent interpersonal and communication skills to work effectively with cross-functional teams and stakeholders Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey Compensation The successful candidate's starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee's work location. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That's why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See below for paid time off details: * For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. * For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado. $83,000-$122,000 USD About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users-from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on "protected categories," we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.

About our Organization Our Merchant Experience Ops team lies at the heart and soul of DoorDash, ensuring that we set all of our merchants up for success by providing a seamless experience to merchants on our platform. The New Verticals team sits within the Merchant Experience Organization and is one of DoorDash's new exciting initiatives. As DoorDash grows to be a market leader in on-demand restaurant delivery, the opportunity is clear for new horizons and new products to expand our scope in the Retail space. About the Team Our New Verticals Merchant Sentiment team ensures that when things go wrong in the last mile, there's always someone there to help. Our team creates and administers DoorDash's massive and expanding global network of support centers to provide the greatest customer experiences possible, with the ultimate goal of delivering an exceptional customer experience as efficiently and reliably as possible to our merchants. This team meticulously optimizes the Managed Merchant interface across all facets of the DoorDash platform. They handle everything from setting up essential account information like bank routing to helping merchants update and expand their inventory and ensure their POS integration system is operating effectively.. Additionally, they actively participate in quarterly business reviews to measure and enhance Managed Merchant revenue, ensuring continuous comprehensive support and improvement. This role will be assigned a schedule that may include evenings and weekends. These schedules will be adjusted periodically to meet the needs of our business and our merchants. At DoorDash, we believe in fostering a culture of meaningful connection, collaboration, and professional growth through in-office interactions. This position requires an in-office presence at the DoorDash corporate office in Tempe and the employee must live within a commutable 50 miles from the office. In-office days are determined by the business and can change based on business needs. About the Role We are searching for a Merchant Sentiment Specialist to work with our New Vertical Merchants, both managed and unmanaged, solving their most pressing challenges and creating opportunities to improve their overall experience as we continue to scale our last-mile logistics platform. This role will be assigned a schedule that may include evenings, weekends, and holidays. These schedules will be adjusted periodically to meet the needs of our business. As a Merchant Sentiment Specialist, you will partner with Account Owners (AO) to ensure overall Merchant success on the DoorDash platform through proactive and reactive contacts. This includes but is not limited to weekly syncs with your AO partners and recurring meetings with the Managed Merchants on your assigned roster. You will develop long-term relationships with our highest-value/volume Managed Merchants by providing excellent customer service, relationship management, and strategic problem solutions, such as partnering with AOs on suggesting promotions or expanding delivery radius when stores are underperforming and strategies for overall Managed Merchant health on the platform. You will serve as the main point of contact for Managed Merchants in your assigned roster in partnership with their internal DoorDash Account Owners. You will be analytical, have prior experience delivering efficient execution and communication, and be eager to solve our Managed Merchant's most challenging problems. This position establishes DoorDash's Managed Merchant support as a standout competitive differentiator in the industry, delivering a dedicated, high-quality, and meticulously detailed support experience explicitly tailored to our Managed Merchants. You're excited about this opportunity because you will… * Collaborate with Account Owners weekly and troubleshoot support issues for Managed Merchants in your respective roster, including but not limited to payment issues, portal issues, menu updates, and other advanced support issues. * Take inbound contacts from Managed Merchants experiencing real-time-non-live order-related-issues ranging from account log-in support to changes of ownership and more. * Build relationships with high revenue/volume Managed Merchant partners by being the primary contact and expert for their support operations. Including participation in quarterly business reviews and other regularly occurring meetings to align on overall Merchant health * Promote retention and overall Managed Merchant success through service and proactive outreach via phone, email, or Zoom calls. * Pilot different experiences from time to time to learn how we can invest in our highest value Managed Merchants * Troubleshoot and resolve catalog and inventory issues within our internal bulk tools and Google Sheets. * Prioritize and escalate issues in partnership with internal teams * Develop expertise in how DoorDash's systems and resources work and how to use them to promote positive outcomes for our Managed Merchants * Play a key role in improving Managed Merchant experience We're excited about you because… * You have 3+ years of experience in a high-volume support center, customer support, or other high-volume support-related field. * Experience providing advisory and partnership-level support through both proactive and reactive interactions with end users * You are proficient with Salesforce (or other CRM software), and have the ability to view and interpret dashboards/data. * Proficient with G Suite - including GSheets/Excel * Experience with SQL/Mode is a plus * Experience in a metric-driven support environment * You excel at building cross-functional relationships and determining prioritization. * You're creative and love identifying areas where we can improve the end-user experience. * High School Diploma or GED required. * Bachelor's Degree preferred. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users-from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on "protected categories," we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.

About the Team We're looking to grow our Voice Ordering Live Operations team by leaps & bounds. Join DoorDash as a Voice Ordering Accessibility Representative to become an expert in supporting the needs of DoorDash's thousands of partner Merchants and customers. You'll be part of an exciting team designed to take ordering food to the next level. Representatives will report to the Voice Ordering Team Supervisor. About the Role Note: We are a 24 hour/365 day operation. Due to this need, employees must have flexibility to work varying schedules. An employee will be assigned a schedule that may include evenings, overnight, weekends, and holidays. These schedules will be adjusted periodically to meet the needs of our business. Due to PCI/DSS compliance, this role requires you to work full time from our Tempe, Arizona office and has strict policies on cell phone usage. You're excited about this opportunity because you will… * Support inbound live order calls for DoorDash's partner Merchants and customers. * Develop expertise in how DoorDash uses its processes & system to promote positive outcomes. * Operate with a willingness to grow with a diverse team that has a passion for what we do & the impact we are making toward this industry. * Go above & beyond to create the best ordering experience for our accessibility needs customers, including but not limited to our visually impaired customers. * Assist our accessibility needs customers with accurate order placement and local restaurant recommendations. * Securely update important account information for our accessibility needs customers, including emails and credit card information. * Provide feedback and share your ideas on how DoorDash can better the ordering customer experience. We're excited about you because… * 1-2 years of customer service experience via phone, email, or chat, open to customer-facing experience as well. * You have strong written & verbal communication skills including top-notch grammar, spelling & punctuation. * You are customer-obsessed & love helping others. * You work well in a team environment, contributing to a collaborative work environment where people learn from one another and continuously improve processes on behalf of users * You remain calm under pressure! You troubleshoot problems and find speedy resolutions in high-pressure, time-sensitive situations and can determine when to escalate, and when to resolve. * You have experience offering customers products or services that best meet their needs. * You are within a commutable distance to our Tempe, AZ office. * You are comfortable working in a PCI/DSS environment Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users-from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on "protected categories," we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.

About the Team DoorDash is looking to change how we support frontline and external customers alike. You'll be part of an exciting team designed to take our support to the next level. As a Global Advocate, you will provide top-tier support in addressing the most pressing needs & concerns of DoorDash's thousands of partner Consumers, Dashers, Merchants, and frontline teammates worldwide. Note: We are a 24-hour/365-day operation. A Global Advocate will be assigned a schedule that may include evenings, weekends, and holidays. These schedules will be adjusted periodically to meet the needs of our business. About the Role The Global Advocate is accomplished in supporting our Consumers, Dashers, and Merchants in cooperation with our BPO Partners. You will be responsible for quickly providing case knowledge and solutions for all three lines of business by partnering with our BPO's to consult or taking action through an "assist" whenever quick resolution can be accomplished based on your permission levels. Global Advocates will also take over complex cases to see a resolution through. You will own the end-to-end support of our internal and external customers by answering teammate questions and providing feedback and solutions for roadblocks that teammates encounter daily. Keeping up with best practices and identifying gaps and failures within our current processes, knowledge, and behaviors will be vitally important. Global Advocates are trained on all front-line LOBs related to Customers (Cx), Merchants (Mx), and Dashers (Dx). Global Advocates are excellent communicators who know the needs of our customers and are passionate about removing barriers, adapting quickly, getting the details right, and having the appropriate level of follow-through that our customers expect. You will leverage appropriate tools and escalation channels, and make empowered decisions that lead to a win-win situation for customers and DoorDash. You're excited about this opportunity because you will… * You have open availability and are comfortable working evenings, weekends, and holidays in a rotating schedule to support our global customers * Have a passion for assisting and guiding others to find solutions. * You want to be trained on all LOBs related to Cx, Dx, and Mx frontline support * Take ownership of complex cases and are empowered to find a resolution * Learn and stay updated with correct processes, policies, and changes impacting teammates and customers * Develop deep expertise in how DoorDash's processes, systems, and resources work, and how to use them to drive positive outcomes for our customers and agents * Enjoy working cross-functionally across different departments to get issues resolved * Partner with stakeholders to improve our products, services, processes, and policies We're excited about you because… * You have 6 months to 1 year of experience at DoorDash or 2 years relevant experience * Experience handling escalated and complex customer issues using email, phone, or chat * Acts as a mentor to others by helping to answer questions and share knowledge * You are a problem solver who sees gaps in workflows and knows the resources that can be leveraged to find the answer * You are a team player who escalates to the appropriate teams to ensure others have access to the knowledge base and workflows. * You're enthusiastic about our customers and always want to help them succeed * You're self-motivated and have a bias towards action. You're able to thrive in a fast-paced, constantly changing work environment * You have experience de-escalating customers and turning detractors into lifelong promoters of DoorDash * Your teammates appreciate your support and always have great things to say about you * You 50 Miles from Tempe, AZ Why You'll Love Working at DoorDash * We are leaders - Leadership is not limited to our management team. It's something everyone at DoorDash embraces and embodies * We are doers - We believe the only way to predict the future is to build it. Creating solutions that will lead our company and our industry is what we do -- on every project, every day * We are learners - Everyone at DoorDash continually learns on the job, no matter if we've been in a role for one year or one minute * We are customer-obsessed - Our mission is to grow and empower local economies. We are committed to our customers, merchants, and dashers and believe in connecting people with possibility * We are all DoorDash - The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights We offer great compensation packages and comprehensive health benefits. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users-from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on "protected categories," we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.

About the Team DoorDash Labs is an independent team within DoorDash. We explore robotics and automation to transform last-mile logistics in the long term. If you have a passion for applying robotics solutions in a service used by millions of people, then we want to talk to you! About the Role You will be a fundamental and experienced member of the Service Operations team at DoorDash Labs. You will complete more advanced diagnostic and repair work to maximize uptime, supporting our overall fleet utilization goals. You will report to the Associate Operations Manager, Service Operations, in our DoorDash Labs organization. This is an on-site role with expectations of 100% in-office in Mesa, AZ. You're excited about this opportunity because you will… * Execute any Senior Service Technician task and: * Diagnose complex, intermittent, or unusual faults in robotic systems, modular components, and support vehicles, often requiring advanced troubleshooting techniques and interpretation of complex data * Perform advanced repairs, including component-level troubleshooting and fixes on intricate electrical systems, control units, and associated hardware, with minimal supervision * Interpret complex technical manuals, schematics, and diagnostic flowcharts to guide troubleshooting efforts * Meticulously document complex diagnostic processes, root cause hypotheses, non-standard troubleshooting steps, repair details, and component failure information in the service management system, contributing potential updates to the knowledge base * Provide technical guidance, mentorship, and on-the-job assistance to Level 2 Technicians for challenging tasks * Work independently to manage and prioritize assigned workload effectively * Calibrates, configures, and maintains specialized diagnostic tools and test equipment We operate 7 days a week, 16 hrs a day to support Robot Operations. Once training is completed, reassignment to shifts including weekend or evening hours may be required with notice of 2 weeks or more. We're excited about you because you have… * 4+ years of service work experience * Curiosity and an inclination for all things mechanical and repair * Strong communication and documentation skills * Prior experience in vehicle or fleet service (especially for electric or autonomous vehicles), robotics, or aircraft is a major plus * Experience with JIRA, MaintainX, and other service tools and systems is a major plus Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users-from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on "protected categories," we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.

About the Team DoorDash Labs is an independent team within DoorDash. We explore robotics and automation to transform last-mile logistics in the long term. If you have a passion for applying robotics solutions in a service used by millions of people, then we want to talk to you! About the Role As a member of the Mapping Operations team, you will own and execute map validation operations to support new geographic expansions and maintain high-quality maps across existing markets. This role is hands-on and operationally rigorous, focused on planning, coordinating, and delivering large-scale map validation work through field operations partners, while continuously improving coverage, accuracy, and system robustness. You're excited about this opportunity because you will… Own end-to-end map validation execution for new geo launches and ongoing map maintenance, from planning through delivery. Design detailed operational plans, including scope definition, prioritization, timelines, and validation-mile targets. Assign and manage work across field operations teams, ensuring efficient utilization and on-time completion without direct people management. Train and enable field operators on tools, processes, quality expectations, and evolving validation scenarios. Track performance against key metrics, especially map validation miles, coverage, quality, and throughput. Identify new mapping and validation scenarios arising from real-world complexity and scale, and help operationalize solutions. Partner cross-functionally with Product, Engineering, Mapping, and QA teams to triage issues, resolve bugs, and close feedback loops. Continuously improve processes by refining workflows, tooling usage, and operational playbooks as the mapping ecosystem evolves. We're excited about you because… You bring strong operations ownership, with experience managing complex workflows across multiple stakeholders without formal people management. You are highly structured and detail-oriented, able to translate ambiguous mapping or geo problems into clear execution plans. You have a track record of hitting operational targets, especially in metrics-driven environments (e.g., coverage, throughput, quality). You're comfortable working with field or distributed operations teams, coordinating work and driving outcomes through influence and clarity. You proactively surface gaps, edge cases, and failure modes, and work cross-functionally to resolve them. You communicate clearly and effectively with both technical and non-technical partners. You thrive in fast-moving, scaling environments where new geos, tools, and scenarios are constantly being introduced. Demonstrated commitment to safety, operational excellence, and data-driven decision-making. Proficiency with operational tools and platforms (Jira, Slack, Google Workspace, Linux, GitHub, or equivalents). Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users-from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.

DashMart is a new team at DoorDash focused on building a new type of convenience store, offering both household essentials and fresh groceries to our customers' doorsteps. About the Role We're looking for a Logistics Specialist who will be responsible for helping build and maintain our delivery data and oversee vendor delivery execution. The Specialist will gather logistics data on a regular basis and in a timely manner for a particular set of vendors, and may contact vendors as needed. The Specialist will work with other teams to identify, root cause and resolve vendor/local delivery issues. Responsibilities * Identify, ingest and update data for assigned vendors in a timely manner * Identify and root cause vendor/local delivery issues * Contact vendors to resolve issues and update delivery schedules as needed * Escalate complex issues to supervisor to resolve * Respond & action requests from other teams to update inaccurate merchant data * Collect merchant-supplied item-level data and match to internal Dashmart item numbers and descriptions About You * Bachelor's degree preferred * 2+ years of experience with data entry and/or analysis * Excellent Excel skills (SQL preferred) * Strong ownership mentality * Detail-oriented and organized * Effective written and verbal communication skills * Experience in Logistics or Supply Chain preferred We expect this position to be filled by 3/10/25 Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey Compensation Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location. DoorDash cares about you and your overall well-being. That's why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See below for paid time off details: * For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. * For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado. $23.10-$34 USD About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users-from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on "protected categories," we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.

About the Team The Cx False Positive (FP) Team within the DoorDash Integrity department stands at the forefront of ensuring the security and integrity of our platform. As a member of this team, you'll play a pivotal role in proactively identifying and thwarting potential instances of fraud. Central to our fraud prevention strategy is the belief that taking proactive measures is key to shaping the future, rather than merely anticipating it. With each project we undertake, we strive to develop solutions that safeguard our company. Approaching every investigation with unwavering determination, we fearlessly unearth truths, even when they may be uncomfortable or inconvenient. Our culture is rooted in continuous learning, fostering an environment where every team member is encouraged to grow and adapt. About the Role As a top-tier operator, the Fraud Insights Operations Analyst serves as the primary investigator within the team. They possess proficiency in various processes and extensive knowledge of fraud behaviors. Responsibilities entail conducting in-depth investigations into cases of Cx fraud and providing detailed findings to facilitate long-term fraud reduction efforts. Moreover, the role is instrumental in maintaining a delicate balance between optimizing the experience for our Consumers and combating fraudulent activities effectively. Reporting directly to the Fraud Operations Supervisor, the Analyst works closely with our S&O partners to fulfill project and analytic needs. At DoorDash, we believe in fostering a culture of meaningful connection, collaboration, and professional growth through in-office interactions. This position requires an in-office presence at the DoorDash corporate office in Tempe and the employee must live within a commutable 50 miles from the office. In-office days are determined by the business and can change based on business needs. Connect with the recruiter to determine what the in-office requirement for this role is. This role will be assigned a schedule that may include evenings, weekends, and holidays. These schedules will be adjusted periodically to meet the needs of our business. You're excited about this opportunity because you will… * Identify potential fraud where detection methods do not already exist, and develop processes and tools to mitigate new fraud. * Conduct thorough case reviews to ensure safe and compliant trading practices on the site. * Utilize data analysis and mathematical skills to enhance the effectiveness of the fraud operations team. * Identify and analyze fraud trends within the team, presenting insights and recommendations for improved outcomes and compliance. * Manage escalations as directed by leadership. We're excited about you because you have strong skills in… * Investigation: Conduct detailed investigations on flagged transactions or accounts to determine if fraud has occurred. This may involve reviewing account histories, transaction logs, and communication records. * Fraud Prevention: Develop and implement fraud prevention strategies, policies, and procedures to minimize the occurrence of fraudulent activities. * Data Analysis: Analyze data and perform statistical analysis to identify patterns, trends, and anomalies that may indicate fraudulent behavior. * Reporting: Prepare comprehensive reports on fraud trends, incidents, and mitigation strategies to be presented to management and stakeholders. * Training and Awareness: Conduct training sessions and awareness programs to educate employees about fraud risks, prevention techniques, and reporting procedures. What you bring to the table… * You have 2+ years of experience in fraud, finance, or other professional operational roles. * You have strong analytical and problem-solving skills with the ability to identify patterns and anomalies. * You have advanced Google sheet/ Excel skills, and familiarity with data analysis and statistical techniques. * You have knowledge of fraud prevention strategies, techniques, and tools. * You have proficiency in using fraud detection software and systems. * You have the ability to collaborate effectively with cross-functional teams. * You have knowledge of relevant laws, regulations, and industry standards related to fraud prevention. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users-from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on "protected categories," we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.

About the Team Our Sales Engineering team is responsible for the adoption and growth of advertising solutions with our hundreds Top SMB restaurants in the US. This sales engineering team partners with our existing sales team (Account Management and Account Development) to understand marketing growth goals of our restaurant customers and tailor our product solutions to meet their needs. About the Role As an Ads Value Engineer, you will be responsible for assisting sales reps in handling any and all technical or product questions and blockers in the sales cycle. You do this through joining sales calls with merchants, deeply understanding their business and technology stack, and creating and communicating solutions that align the merchants needs and goals to our marketing offering. This position will report to the Head of Account Development, Marketing. This role will be a remote job but must be based inside the US. Close proximity to a DoorDash Office is preferred. You're excited about this opportunity because you will… * Drive sales - assisting in qualifying and closing deals from a technical standpoint, collaborating with sales and development partners. * Become a subject matter expert - on the DoorDash Advertising product suite including campaign performance, upsell opportunities and ROAS (return on ad spend). * Create and deliver customized performance reviews, product demos and proof of concepts - Support pre- and post product adoption analysis: forecast expected impact, run experiments/tests, analyze results, and iterate. * Influence the product roadmap - by aggregating merchant feedback calls that will help determine the direction of the roadmap. We're excited about you because… * You love to learn about new technology and features and can simply explain how complex systems work. * You are resourceful in finding answers to non-standard questions by smartly searching available resources and running your own tests and deductions. * You have experience pulling complex data-sets, presenting results to customers in a digestible format and building/editing dashboards to showcase data. * You are able to problem solve effectively and efficiently matching appropriate solutions for each merchant scenario. * You seamlessly collaborate with sales team members and understand how to assist and accelerate the sales process. * You have a minimum 4 years of sales engineering, sales consultant, value engineer, pre-sales solution consulting or related roles experience. In addition we prefer candidates with… * Experience writing SQL queries involving one or more joins for data retrieval and analysis. DoorDash has abundant data that can be very helpful to pull insights relevant to selling and troubleshoot issues. * Previous experience with Ad-Tech, Advertising Products or Models including campaign metrics; value analyses and financial metrics (e.g., CPA, incremental sales lift, lifetime value uplift, return on ad spend) for different ad products/features. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey Compensation Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location. In addition to base salary, the compensation for this role includes opportunities for equity grants and sales commission. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That's why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See below for paid time off details: * For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. * For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado. $68,520-$100,800 USD The total on-target earnings (base + commissions) for this position within the United States, including Illinois and Colorado. $114,200-$168,000 USD About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users-from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on "protected categories," we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.

About the Team The DoorDash Enterprise Restaurants team is responsible for the strategic vision, acquisition, and development of the largest restaurant groups in North America. Given the scale of our key partners, this role is a critical piece of DoorDash's growth and success in every market in which we operate. About the Role As a Sr. Merchant Success Manager for Drive, you will help develop growth plans and spearhead the day to day execution for a portfolio of Franchise Groups / Brands. The role will involve a blend of data analysis, operational insights, and relationship management. You will report into a Manager on our US Franchise Sales - Restaurants team within our Enterprise organization. You're excited about this opportunity because you will… Strategize Vision: Engage Franchisees in growth strategy conversations (i.e., augmenting stores on Drive, increasing Drive utilization, growing net profitability, etc) Strategically introduce and execute on Drive white label growth opportunities to broaden partnership depth and increase partner revenue streams Relationship Management: Develop & foster partner relationships with Franchise C-suite as well as strategy and operations leads to provide a best-in-class partnership Conduct Business Reviews with Key Franchise decision makers as needed to deepen relationship, review performance, and develop forward-looking strategies Determine the needs and wants of Franchisees, prioritize them by impact on the business, and work to co-create solutions Operational Excellence: Serve at the primary point of contact for all issues and be accountable for their resolution Drive forward Drive-related operational improvement with your Franchisees to ensure that together we are delivering the best experience for their store operators and customers Leverage playbooks, tools and internal resources to ensure Franchisees receive a high quality experience on DoorDash, working to resolve any roadblocks and achieve operational efficiency Work cross-functionally with our Drive team to ensure Franchisees have the best possible experience when using DoorDash Drive. This influences the overall product roadmap, making us better each day We're excited about you because… You love working directly with clients, you create and maintain long term relationships You are a problem solver at core, with a strong bias for action You are organized and love details You like rolling up your sleeves as much as you like the big picture You're comfortable with a fast pace; we move quick and are defining an entire industry You have grit and perseverance; you're inspired by a challenge and push yourself to keep going when others back away You have high standards and a bias toward action; you hold a high bar from your contributions and those of the people you work with Qualifications 3-5+ years of experience in consulting, client success, account management, or sales Proven success working in cross-functional teams (e.g., with product, marketing, and operations) to build creative solutions Expert communication and interpersonal skills Bachelor's degree required Nice To Haves High growth or early-stage startup experience Experience with marketplaces, operations, logistics or unit economics Proficiency in one or more analytics & visualization tools (e.g., Sigma, Tableau, Excel) Knowledge of CRM software (e.g., Salesforce) We expect this position to be filled by 3/31/2026. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey Compensation Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location. In addition to base salary, the compensation for this role includes opportunities for sales commission. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That's why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See below for paid time off details: For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado.$35.36-$52 USDThe total on-target earnings (base + commissions) for this position within the United States, including Illinois and Colorado.$44.20-$65 USDAbout DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users-from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.

About the Team DoorDash Labs is a team within DoorDash building autonomous delivery robots and other autonomy solutions from the ground up for DoorDash's core delivery platform. If you have a passion for applying autonomy and robotics in a service used by millions of people daily, then we want to talk to you! About the Role As the Technical Program Manager at DoorDash Labs you will play a central role within the robot operations team at DoorDash Labs as we scale and optimize last-mile deliveries using autonomy. You will report to the manager of our growing Technical Program Management team and will interface with operations, hardware, service, software, autonomy, safety and testing teams on a daily basis. This role is an on-site role and requires being at our Phoenix offices 5 days per week, and will include occasional travel to our SF Bay Area locations. You're excited about this opportunity because you will… Join DoorDash, a hugely successful logistics technology company Use your deep technical and data analytics skills to investigate robot fleet health and operational issues Initiate and drive software and hardware improvements to our delivery robot fleet and associated operations Work closely with members of our operations teams in the Phoenix area on a daily basis to understand pain points and opportunities for improvement Engage cross functionally with Hardware, Software, Firmware, Controls, Devops, Release Management and Operations Drive process improvements across engineering and operations We're excited about you because you have… A Bachelor's Degree in a technical field 6+ years of industry experience working in technical program management, ideally for an AV company Excellent written and verbal communication skills and attention to details A track record of managing complex, cross-functional projects and programs in a highly dynamic environment A proven ability to mine and use data to drive technical analysis The desire to embrace ambiguity and the ability to organize disparate ideas into a cohesive plan A working understanding of autonomy concepts and AV testing procedures Quantitative reasoning math skills required Strong familiarity with program management tools, such as Jira Confluence Smartsheet/MS Project Google Workplace applications Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users-from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.

About the Team The Outside Sales team has been the face of DoorDash to our merchant partners since our founding in 2013. We build deep, hyper-local relationships with the most sought-after SMB restaurants in each region. By sourcing and qualifying new merchants, the Sales Development team drives the top of the funnel for Outside Sales and fuels the growth of partnerships that strengthen restaurant operations, accelerate consumer demand, and improve DoorDash's bottom line. About the Role We're looking for a Sales Development Representative (SDR) who is energized by high-volume outreach, enjoys uncovering opportunities through conversation, and wants to build a career in sales. In this role, you will own the early stages of the sales process-prospecting, identifying decision makers, qualifying interest, and securing meetings for our field sellers across your assigned region. You'll engage SMB restaurant owners through high-volume outreach, using thoughtful messaging and targeted tactics to spark interest and qualify opportunities. You'll manage and track prospects in Salesforce and Google tools to ensure a smooth handoff to the appropriate field seller, with occasional field exposure to deepen your understanding of the full sales cycle. This role is ideal for someone who thrives in fast-paced conversations, brings discipline and creativity to their outreach, and is eager to build the foundation for a future full-cycle career within DoorDash's Sales organization. We expect this role to be flexible and will travel as needed for in-person collaboration through trainings, offsites, team-building events, and other business related necessity. You're excited about this opportunity because you will… * Identify, contact, and qualify the most important merchants and their decision makers in your market * Conduct high-volume cold calling (65+ dials per day) and emailing to generate interest and secure qualified meetings * Partner with field sellers to secure meetings that move the business forward * Refine sales messaging, prospecting, qualifying, and closing techniques * Build expertise in lead generation, consultative discovery, and storytelling * Gain exposure to both inside and outside sales motions to broaden your skill set We're excited about you because you have… * 1+ years experience in high-volume outbound cold calling * A track record of exceeding daily, weekly, or monthly goals * Exceptional written and verbal communication skills * Proactivity in problem solving and comfort working autonomously * Creative outreach tactics that open doors and spark conversation * A talent for motivating potential partners to recognize the value DoorDash can bring to their business * Experience navigating sales tools and internal tools (Salesforce, Google Apps) * A willingness to learn quickly, adapt to change, and absorb feedback Applications for this position are accepted on an ongoing basis Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey Compensation Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location. In addition to base salary, the compensation for this role includes opportunities for sales commission. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That's why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See below for paid time off details: * For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. * For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado. $14.98-$25.20 USD The total on-target earnings (base + commissions) for this position within the United States, including Illinois and Colorado. $31.30-$46 USD About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users-from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on "protected categories," we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.