Human Resource Specialist jobs at Doosan Hydro Technology

Title: HR Generalist and Payroll Administrator Reports to: Manager of Benefits Administration & Compliance Department: Corporate Services/Human Resources Purpose: To provide support to the HR department and North Georgia EMC employees using excellent customer service and communication skills to timely and accurately process payroll functions, maintaining employee benefit updates, performing account reconciliation and analysis for benefits and labor, supporting budget preparation and analysis, and helping facilitate employee outreach and engagement through positive interactions with patience and empathy while keeping core values and confidentiality in mind. Minimum Qualifications: Bachelor's Degree in Business Administration, Finance, Accounting or a related field. Knowledge of current payroll tax and HR laws. Preferred Qualifications: 3+ years of payroll processing, benefits or accounting experience. PHR or SHRM HR certification. Experience in HRIS, budgeting, and general accounting. Job Functions: Ensure the timely processing of payroll including benefit reconciliations, annual W2 reconciliations and submissions, and monthly wage balancing to the general ledger. Assist with budget reconciliations, and maintenance of software setup for benefit and payroll liabilities, deductions, and employee earnings. Process and report the monthly, quarterly, and annual payroll taxes. Benefits Accounting: Ensure proper setting up of benefit codes in the system in agreement with employee benefit elections. Manage monthly account reconciliation to ensure benefit accounting is complete and accurate. Partner with the management team and employees concerning benefits, policies, and procedures. Perform analysis of data and collect information for monthly organizational reporting. Work closely with NGEMC's financial partners to assist and administer the cooperative benefit programs. Participate in the annual open enrollment process. Provide support regarding evaluation and administration of 401(k) benefits, LTD, life insurance, and elective insurance options. Support other high-level payroll tasks including annual audits such as 401K testing and compliance audits. Ensure all required notices and documents are issued timely and accurately. Review benefit billing and accounts for accuracy and prepare documentation for A/P processing of benefit premiums to ensure agreement to employee benefit elections and contracted rates monthly. Support and perform all year-end processes - ensuring annual 1095 and W2 reconciliation is accurate and submitted timely. Assist in preparation of annual budget - to include actual variance research, analysis, and reporting. Maintain confidentiality of all documentation and information. Assist with and provide information requested for the annual fiscal audit. Perform offboarding processes and maintenance in payroll, benefit, and HRIS systems. Serve as a back-up resource for other areas within the human resources areas. Other duties as assigned. Core Competencies: Excellent oral and written communication skills, with a strong customer service mindset. Ability to multi-task and prioritize events. Excellent interpersonal skills. Ability to collaborate and cooperate with all team members while promoting diversity. Ability to prioritize projects and tasks. Ability to utilize technology to maximize efficiency and service. Ability to promote safer, better, faster, and leaner work practices. Core Values: Safety: Continually adhere to regulations and ongoing training to maintain a safe work environment for all. Operational Excellence: Works smart and efficiently to provide exceptional reliability and is a sound financial and economic steward. Collaborates to develop the best solutions. Engagement and Growth: Takes responsibility for own actions, success, and growth. Expresses commitment to work hard, with a positive attitude. Demonstrates good judgement and embraces constructive criticism and challenges. Seeking opportunities to learn and share knowledge. Integrity: Honest, respectful, kind, and trustworthy. Brings a positive influence and values diversity. Eager to own, apologize and fix mistakes promptly and follow through timely on commitments. Maintains confidentiality. Teamwork: Provides assistance, information, or other support for the team to build or maintain relationships. Customer Commitment: Puts the convenience of the members and internal customers first; asks for and values opinions of those whom they serve. Provides solutions with a sense of urgency and concern while being present, open, and empathetic. Community Minded: Desires to make a difference in the communities served by NGEMC. Change: Constantly seeks opportunities to develop better services and more efficient processes. Physical Demands: All requirements are subject to modification to reasonably accommodate individuals with disabilities (some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees). Requires physical ability in reaching, stooping, standing, walking, lifting, must be able to lift small objects with the fingers, grasping, talking, hearing, repetitive operations, and defined sedentary work. Visual acuity required with administrative machine operation. Working Conditions: General office environment; requires flexibility to work during emergency situations; requires flexibility to work irregular hours.

The Human Resources Generalist position ensures alignment between the Home Office Human Resources and Benefits and Payroll teams with our geographically dispersed field locations. This role supports the implementation and coordination of HR initiatives and ensures the consistent application of policies and procedures across the organization. The incumbent partners with managers and employees to provide frontline support in key functions, including onboarding, manager self-service, performance management, benefits, and employee relations. This position plays a critical role in delivering seamless, high-quality human resources and benefit experiences to employees, ensuring Casella's values and standards are upheld. Salary: $70,000 - $110,000 Bonus: 10% Key Responsibilities * Facilitates and supports new hire processing, onboarding, and offboarding, along with complete lifecycle processing to create seamless transitions for employees throughout their careers. * Provides local support to divisions in processing Manager Self-Service (MSS) actions by initiating, managing, and completing HR and payroll actions in ADP. * Communicates, interprets, and applies HR and Benefit policies to ensure procedures are followed across assigned field locations. * Serves as a local HR and Benefits contact for employees and managers on leave administration, addressing questions, concerns, and complaints, escalating complex matters to appropriate HR, Benefits, and Payroll leadership. * Guides employees on benefit plan questions, issues, and changes, and assists with new hire and annual benefit enrollment to encourage employee participation and increase engagement and content retention. * Acts as a communication bridge between field locations, Regional HR, and the Benefit teams to ensure timely dissemination of related HR and Benefit topics, processes, and compliance requirements for field-based leaders. * Guides field-based employees and leaders through performance management processes and common review merit procedures to ensure timely completion. * Participates in cross-functional teams to pilot, implement, and support new or enhanced HR and Benefit programs and initiatives, ensuring successful adoption throughout the company. * Follows all applicable federal, state, and company policies, communicates clear goals, coaches team members on achieving goals, and provides development opportunities to ensure employees attain the necessary skills to achieve results and team initiatives. * Participates in training and other learning opportunities to expand knowledge of the company, products, sales, and services, and performs any other duties needed to help drive our vision, fulfill our mission, and/or abide by our core values. Education, Experience & Qualifications The ideal candidate possesses strong interpersonal and active listening skills, along with excellent verbal, written, and formal presentation abilities. A customer-focused mindset and the ability to handle sensitive information with discretion are essential. Working knowledge of HR and payroll technology systems, as well as a basic understanding of HR and benefits policies and procedures, is required. Candidates should have 3-5 years of progressively complex experience in a customer-facing role, with a background in human resources or benefits preferred. A bachelor's degree in human resources management, business, or a related field-or equivalent experience-is required. Professional certifications such as SHRM-CP, PHR, or CBP are preferred. Candidates must be legally eligible to work in the U.S., hold a valid driver's license, and be able to travel as needed. Attributes Positive, self-motivated individual who embodies commitment and dedication to the customer and organization, is proactive and results-oriented, exercises sound judgment, and contributes to the development of a positive workplace culture by fostering employee engagement and maintaining workplace unity.

Are you a passionate individual seeking a fulfilling career that offers flexibility and growth opportunities? Look no further! We're on the lookout for dedicated professionals like you to join our esteemed client service leadership team. With the option to work from home and enjoy a flexible schedule, you can balance your personal and professional life seamlessly while advancing your career. Why Choose Us for Your Career Journey?1. Work-Life Balance: Embrace the freedom to work from home and tailor your schedule to fit your lifestyle, ensuring you have time for what matters most to you.2. Supportive Environment: Join a nurturing community that values work-life harmony and provides the support and flexibility you need to thrive in your career.3. Mentorship & Growth: Access mentorship opportunities from experienced leaders who are dedicated to helping you succeed, empowering you to grow and excel in your role. Qualifications:• Dedication to delivering exceptional customer service experiences.• Strong communication and interpersonal skills.• Ability to lead and inspire teams to achieve outstanding results.• Desire to pursue professional growth and development while maintaining a healthy work-life balance. If you're ready to embark on a fulfilling career path that offers flexibility, growth, and support, apply now! Take advantage of this opportunity to work from home, enjoy a schedule that suits your lifestyle, and receive mentorship as you advance your career in client service leadership. Don't miss out on this chance to prioritize both your personal and professional aspirations. Apply today and take the next step towards a rewarding career journey with us! *All interviews will be conducted via Zoom video conferencing

Are you a passionate individual seeking a fulfilling career that offers flexibility and growth opportunities? Look no further! We're on the lookout for dedicated professionals like you to join our esteemed client service leadership team. With the option to work from home and enjoy a flexible schedule, you can balance your personal and professional life seamlessly while advancing your career. Why Choose Us for Your Career Journey?1. Work-Life Balance: Embrace the freedom to work from home and tailor your schedule to fit your lifestyle, ensuring you have time for what matters most to you.2. Supportive Environment: Join a nurturing community that values work-life harmony and provides the support and flexibility you need to thrive in your career.3. Mentorship & Growth: Access mentorship opportunities from experienced leaders who are dedicated to helping you succeed, empowering you to grow and excel in your role. Qualifications:• Dedication to delivering exceptional customer service experiences.• Strong communication and interpersonal skills.• Ability to lead and inspire teams to achieve outstanding results.• Desire to pursue professional growth and development while maintaining a healthy work-life balance. If you're ready to embark on a fulfilling career path that offers flexibility, growth, and support, apply now! Take advantage of this opportunity to work from home, enjoy a schedule that suits your lifestyle, and receive mentorship as you advance your career in client service leadership. Don't miss out on this chance to prioritize both your personal and professional aspirations. Apply today and take the next step towards a rewarding career journey with us! *All interviews will be conducted via Zoom video conferencing

OUC - The Reliable One, is presently seeking an Employee Relations Specialist to join the Employee Experience division. At OUC, we don't just work - we're building a bright future of innovation and transformation for future generations. We are looking for a proactive, resilient, and relationship-driven HR professional to support a positive, compliant, and productive work environment. In this hands-on role, you will assist with employee concern intake, conduct initial fact-finding for routine ER cases, guide managers on policy interpretation, support performance and discipline processes, and help ensure consistent, fair application of policies across the organization. You will collaborate closely with HR leadership, business partners, and employees while contributing to case documentation, SOP development, compliance tasks, and data reporting that helps identify trends and opportunities for improvement. OUC's mission is to provide exceptional value to our customers and community by delivering sustainable and reliable services and solutions. Click here to learn more about what we do. Why You'll Love Working Here: * Be part of a mission-driven team that values people-first thinking. * Gain immediate impact through shadowing and strategic projects. * Enjoy a collaborative, supportive HR environment where your expertise matters. * Opportunities for learning, growth, and development in a dynamic organization. What you will do: * Serve as the first point of contact for employee complaints and concerns. * Provide clear, empathetic, and unbiased counsel to employees and managers on HR policies, performance issues, workplace disputes, and more. * Conduct initial investigations and escalate complex cases appropriately. * Assist with counseling and termination meetings. * Draft and track warnings, coaching notes, and investigative documentation. * Monitor and report on trends related to employee engagement, retention, performance, and compliance. * Stay current on employment laws and ensure related policies and postings are up to date. * Partner with payroll, HRIS, and legal teams to handle unemployment claims and reporting. * Conduct exit interviews and analyze results for actionable insights. * Collaborate with the Employee Engagement team on survey findings and focus area development. The ideal candidate will have: * Bachelor's Degree in Human Resources, Business Administration, or related field. * Minimum of 3 years' experience in Human Resources with a focus on employee relations. * Demonstrated experience in: * Counseling employees and managers * Conducting investigations and resolving workplace conflicts * Applying employment laws and organizational policies * Using HRIS, case management, or ERP systems * Experience supporting technical, craft, or skilled trades employees, as well as leadership teams. * Strong communication, organization, and interpersonal skills with the ability to remain neutral and unbiased when handling sensitive matters. * Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook). * Valid Driver's License (required). * SHRM or HRCI certification preferred. OUC offers a very competitive compensation and benefits package. Our Total Rewards package includes to cite a few: * Competitive compensation * Low-cost medical, dental, and vision benefits and paid life insurance premiums with no probationary period. * OUC's Hybrid Retirement Program includes a fully-funded cash balance account, defined contribution with employer matching along with a health reimbursement account * Generous paid vacation, holidays, and sick time * Paid parental leave * Educational Assistance Program, to include tuition reimbursement, paid memberships in professional associations, paid conference and training opportunities * Wellness incentives and free access to all on-site OUC fitness facilities * Access to family-oriented recreational areas * Paid Conference and Training Opportunities * Free downtown parking * Hybrid work schedule Click here to view our Benefits Summary. Salary Range: $66,248.48 - $85,000.00 annually (commensurate on experience) Location: Reliable Plaza 100 W. Anderson St. Orlando, FL 32801 Please see below a complete Job description for this position. Job Purpose: The Employee Relations Specialist will engage in the administration and execution of the employee relations function in collaboration with Employee Experience (EE) leadership and team members. This includes assisting in the oversight of policies and procedures, employee counseling, investigations, conflict resolution, data analysis of trends, and metrics reporting. The Employee Relations Specialist works closely with business partners, management, leadership, and employees to create a positive work environment that supports organizational goals and objectives, while remaining in full compliance with all federal, state and local laws and OUC policies. Counsels members of management on a broad range of routine employee relations matters, including but not limited to, policy interpretation and application, performance concerns, progressive discipline, conflict resolution, leave cases, and investigations. Primary Functions: * Serves as the initial contact and liaison for intake and assessment of employee complaints; * Handles routine human resource inquiries related to policies, including providing guidance on HR policy interpretation and application; refers complex matters to appropriate Employee Experience and/or management staff; * Conducts initial interviews and gathers information for employee relations matters such as work complaints, harassment allegations, or other concerns; escalates to appropriate team members when additional investigation is required; * Assists and participates in counseling or termination meetings with employees and managers; * Assists with collecting information and data to assess cost and policy implications of negotiations and disputes. This may include management proposals, pay scales and wages, benefits, working conditions, and other mitigating circumstances; * Drafts, edits and tracks warnings, coaching and other report documentation for leadership as needed; * Drafts investigation and case related documentation for HR leadership review and approval and ensures they are recorded upon finalization; * Utilizes case management, HRIS and other HR systems to record employee relations matters such as investigations, warnings, performance improvement plans, coaching etc; * Pulls reports and performs analytics as necessary on types/trends of discipline, terminations and other related data; * Conducts surveys, interviews, and other research related to human resource policies, total rewards and other employee relations matters influencing engagement; collects information and reports results to the Human Resources leadership; * Manages the purchase and updates of mandatory labor posters at all OUC locations to ensure compliance with federal and state regulations; * Remains current on laws and regulations related to EEO, affirmative action, ADA, FMLA, reasonable accommodations and broad human resources topics from a federal, state, and local level; * Supports the preparation of plans, documents, and reports including but not limited to affirmative action plans, organizational charts, and employee policies; * Conducts employee exit interviews; creates and maintains reports and conducts analysis to identify issues that may have affected employee performance and success; * Collaborates with employee engagement team to gather data to identify patterns, trends and themes related to employee engagement and retention concerns; * Partners with payroll, HRIS and other related teams to complete unemployment requests and tracks the associated reporting; * Owns the update and maintenance of the repository for policies; collaborates with team to provide recommendations on policy changes; * Perform other duties as assigned. Technical Requirements: * Working knowledge of all, but not limited to the following: * Federal, State, and local employment, labor, compensation and benefits laws; * Workplace investigations; * Employee relations procedures and processes; * Data metrics and reporting; * HR policies and policy interpretation; * Mediation and conflict resolution; * Software Applications (HRIS, Enterprise Resource Planning (ERP), Case Management, Performance Management, Applicant Tracking and Report Line); * Familiarity with all, but not limited to the following: * Related industry, organizational, and departmental policies, practices, and procedures; legal guidelines, ordinances, and laws; * Ability to: * Communicate clearly, concisely, and efficiently in verbal and written communications with employees at all levels of the organization; * Exercise judgment and discretion in the development, implementation, and maintenance of HR programs; * Identify areas of improvement and make recommendations; * Exhibit strong analytical skills; * Work in a team-oriented environment and provide support to the department through a strong work ethic, a sense of commitment, and a strong desire to succeed; * Make arithmetic computations using whole numbers, fractions, and decimals, and compute rates, ratios, and percentages; * Use Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, etc.) and standard office equipment (telephone, computer, copier, etc.). Education/ Certification/ Years of Experience Requirements: * Bachelor's Degree in Human Resources, Business Administration, or related field of study from an accredited college or university; * Minimum of three (3) years of professional level experience in human resources with an emphasis on administering employee relations programs (required) to include: * Counseling employees and managers on human resources issues, conducting routine workplace investigations, and conflict resolution; * Experience evaluating and making recommendations for routine employee relations cases in compliance with workplace policies and local, state, and federal employment laws; * Metrics tracking and reporting; * Valid Driver's License (required); * SHRM or HRCI Certified Professional (SPHR/PHR or SHRM-CP/SHRM-SCP), Certificate in Employee Relations Law Seminar, or similar HR certification, (preferred). Working Conditions: This job is absent of disagreeable working conditions. This job is performed in an office work environment. Must be able to travel to all OUC locations at any time for investigations, trainings, meetings, etc. Physical Requirements: This job includes very frequent speaking/ hearing, writing/ typing, and detailed inspection. This job requires frequent standing, walking, sitting, and bending. There may be occasional climbing, kneeling, reaching over head, and lifting up to twenty (20) lbs. Also, this job includes very frequent driving of a company vehicle. OUC-The Reliable One is an Equal Opportunity Employer who is committed through responsible management policies to recruit, hire, promote, train, transfer, compensate, and administer all other personnel actions without regard to race, color, ethnicity, national origin, age, religion, disability, marital status, gender, sexual orientation, gender identity or expression, genetic information and any other factor prohibited under applicable federal, state, and local civil rights laws, rules, and regulations. EOE M/F/Vets/Disabled

OUC - The Reliable One, is presently seeking an Employee Relations Specialist to join the Employee Experience division. At OUC, we don't just work - we're building a bright future of innovation and transformation for future generations. We are looking for a proactive, resilient, and relationship-driven HR professional to support a positive, compliant, and productive work environment. In this hands-on role, you will assist with employee concern intake, conduct initial fact-finding for routine ER cases, guide managers on policy interpretation, support performance and discipline processes, and help ensure consistent, fair application of policies across the organization. You will collaborate closely with HR leadership, business partners, and employees while contributing to case documentation, SOP development, compliance tasks, and data reporting that helps identify trends and opportunities for improvement. OUC's mission is to provide exceptional value to our customers and community by delivering sustainable and reliable services and solutions. Click here to learn more about what we do. Why You'll Love Working Here: Be part of a mission-driven team that values people-first thinking. Gain immediate impact through shadowing and strategic projects. Enjoy a collaborative, supportive HR environment where your expertise matters. Opportunities for learning, growth, and development in a dynamic organization. What you will do: Serve as the first point of contact for employee complaints and concerns. Provide clear, empathetic, and unbiased counsel to employees and managers on HR policies, performance issues, workplace disputes, and more. Conduct initial investigations and escalate complex cases appropriately. Assist with counseling and termination meetings. Draft and track warnings, coaching notes, and investigative documentation. Monitor and report on trends related to employee engagement, retention, performance, and compliance. Stay current on employment laws and ensure related policies and postings are up to date. Partner with payroll, HRIS, and legal teams to handle unemployment claims and reporting. Conduct exit interviews and analyze results for actionable insights. Collaborate with the Employee Engagement team on survey findings and focus area development. The ideal candidate will have: Bachelor's Degree in Human Resources, Business Administration, or related field. Minimum of 3 years' experience in Human Resources with a focus on employee relations. Demonstrated experience in: Counseling employees and managers Conducting investigations and resolving workplace conflicts Applying employment laws and organizational policies Using HRIS, case management, or ERP systems Experience supporting technical, craft, or skilled trades employees, as well as leadership teams. Strong communication, organization, and interpersonal skills with the ability to remain neutral and unbiased when handling sensitive matters. Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook). Valid Driver's License (required). SHRM or HRCI certification preferred. OUC offers a very competitive compensation and benefits package. Our Total Rewards package includes to cite a few: Competitive compensation Low-cost medical, dental, and vision benefits and paid life insurance premiums with no probationary period. OUC's Hybrid Retirement Program includes a fully-funded cash balance account, defined contribution with employer matching along with a health reimbursement account Generous paid vacation, holidays, and sick time Paid parental leave Educational Assistance Program, to include tuition reimbursement, paid memberships in professional associations, paid conference and training opportunities Wellness incentives and free access to all on-site OUC fitness facilities Access to family-oriented recreational areas Paid Conference and Training Opportunities Free downtown parking Hybrid work schedule Click here to view our Benefits Summary. Salary Range: $66,248.48 - $85,000.00 annually (commensurate on experience) Location: Reliable Plaza 100 W. Anderson St. Orlando, FL 32801 Please see below a complete Job description for this position. Job Purpose: The Employee Relations Specialist will engage in the administration and execution of the employee relations function in collaboration with Employee Experience (EE) leadership and team members. This includes assisting in the oversight of policies and procedures, employee counseling, investigations, conflict resolution, data analysis of trends, and metrics reporting. The Employee Relations Specialist works closely with business partners, management, leadership, and employees to create a positive work environment that supports organizational goals and objectives, while remaining in full compliance with all federal, state and local laws and OUC policies. Counsels members of management on a broad range of routine employee relations matters, including but not limited to, policy interpretation and application, performance concerns, progressive discipline, conflict resolution, leave cases, and investigations. Primary Functions: Serves as the initial contact and liaison for intake and assessment of employee complaints; Handles routine human resource inquiries related to policies, including providing guidance on HR policy interpretation and application; refers complex matters to appropriate Employee Experience and/or management staff; Conducts initial interviews and gathers information for employee relations matters such as work complaints, harassment allegations, or other concerns; escalates to appropriate team members when additional investigation is required; Assists and participates in counseling or termination meetings with employees and managers; Assists with collecting information and data to assess cost and policy implications of negotiations and disputes. This may include management proposals, pay scales and wages, benefits, working conditions, and other mitigating circumstances; Drafts, edits and tracks warnings, coaching and other report documentation for leadership as needed; Drafts investigation and case related documentation for HR leadership review and approval and ensures they are recorded upon finalization; Utilizes case management, HRIS and other HR systems to record employee relations matters such as investigations, warnings, performance improvement plans, coaching etc; Pulls reports and performs analytics as necessary on types/trends of discipline, terminations and other related data; Conducts surveys, interviews, and other research related to human resource policies, total rewards and other employee relations matters influencing engagement; collects information and reports results to the Human Resources leadership; Manages the purchase and updates of mandatory labor posters at all OUC locations to ensure compliance with federal and state regulations; Remains current on laws and regulations related to EEO, affirmative action, ADA, FMLA, reasonable accommodations and broad human resources topics from a federal, state, and local level; Supports the preparation of plans, documents, and reports including but not limited to affirmative action plans, organizational charts, and employee policies; Conducts employee exit interviews; creates and maintains reports and conducts analysis to identify issues that may have affected employee performance and success; Collaborates with employee engagement team to gather data to identify patterns, trends and themes related to employee engagement and retention concerns; Partners with payroll, HRIS and other related teams to complete unemployment requests and tracks the associated reporting; Owns the update and maintenance of the repository for policies; collaborates with team to provide recommendations on policy changes; Perform other duties as assigned. Technical Requirements: Working knowledge of all, but not limited to the following: Federal, State, and local employment, labor, compensation and benefits laws; Workplace investigations; Employee relations procedures and processes; Data metrics and reporting; HR policies and policy interpretation; Mediation and conflict resolution; Software Applications (HRIS, Enterprise Resource Planning (ERP), Case Management, Performance Management, Applicant Tracking and Report Line); Familiarity with all, but not limited to the following: Related industry, organizational, and departmental policies, practices, and procedures; legal guidelines, ordinances, and laws; Ability to: Communicate clearly, concisely, and efficiently in verbal and written communications with employees at all levels of the organization; Exercise judgment and discretion in the development, implementation, and maintenance of HR programs; Identify areas of improvement and make recommendations; Exhibit strong analytical skills; Work in a team-oriented environment and provide support to the department through a strong work ethic, a sense of commitment, and a strong desire to succeed; Make arithmetic computations using whole numbers, fractions, and decimals, and compute rates, ratios, and percentages; Use Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, etc.) and standard office equipment (telephone, computer, copier, etc.). Education/ Certification/ Years of Experience Requirements: Bachelor's Degree in Human Resources, Business Administration, or related field of study from an accredited college or university; Minimum of three (3) years of professional level experience in human resources with an emphasis on administering employee relations programs (required) to include: Counseling employees and managers on human resources issues, conducting routine workplace investigations, and conflict resolution; Experience evaluating and making recommendations for routine employee relations cases in compliance with workplace policies and local, state, and federal employment laws; Metrics tracking and reporting; Valid Driver's License (required); SHRM or HRCI Certified Professional (SPHR/PHR or SHRM-CP/SHRM-SCP), Certificate in Employee Relations Law Seminar, or similar HR certification, (preferred). Working Conditions: This job is absent of disagreeable working conditions. This job is performed in an office work environment. Must be able to travel to all OUC locations at any time for investigations, trainings, meetings, etc. Physical Requirements: This job includes very frequent speaking/ hearing, writing/ typing, and detailed inspection. This job requires frequent standing, walking, sitting, and bending. There may be occasional climbing, kneeling, reaching over head, and lifting up to twenty (20) lbs. Also, this job includes very frequent driving of a company vehicle. OUC-The Reliable One is an Equal Opportunity Employer who is committed through responsible management policies to recruit, hire, promote, train, transfer, compensate, and administer all other personnel actions without regard to race, color, ethnicity, national origin, age, religion, disability, marital status, gender, sexual orientation, gender identity or expression, genetic information and any other factor prohibited under applicable federal, state, and local civil rights laws, rules, and regulations . EOE M/F/Vets/Disabled

Are you a passionate individual seeking a fulfilling career that offers flexibility and growth opportunities? Look no further! We're on the lookout for dedicated professionals like you to join our esteemed client service leadership team. With the option to work from home and enjoy a flexible schedule, you can balance your personal and professional life seamlessly while advancing your career. Why Choose Us for Your Career Journey?1. Work-Life Balance: Embrace the freedom to work from home and tailor your schedule to fit your lifestyle, ensuring you have time for what matters most to you.2. Supportive Environment: Join a nurturing community that values work-life harmony and provides the support and flexibility you need to thrive in your career.3. Mentorship & Growth: Access mentorship opportunities from experienced leaders who are dedicated to helping you succeed, empowering you to grow and excel in your role. Qualifications:• Dedication to delivering exceptional customer service experiences.• Strong communication and interpersonal skills.• Ability to lead and inspire teams to achieve outstanding results.• Desire to pursue professional growth and development while maintaining a healthy work-life balance. If you're ready to embark on a fulfilling career path that offers flexibility, growth, and support, apply now! Take advantage of this opportunity to work from home, enjoy a schedule that suits your lifestyle, and receive mentorship as you advance your career in client service leadership. Don't miss out on this chance to prioritize both your personal and professional aspirations. Apply today and take the next step towards a rewarding career journey with us! *All interviews will be conducted via Zoom video conferencing

Responsibilities · ADP onboarding for security guards in NE, Mid Atlantic and Northwest Region and serve as backup support (questions or workload assistance) for other regions as needed. o Document collection § hourly hire rate, I9 filing, initiating drug testing and background checks, verifying all onboarding documents are signed, and finalizing the candidate into Winteam software. § creating employee files with all above listed documents saved to file o State Compliance Portal: Register employees into portal with documentation of their license (if state requires) o Uniform disbursement in ADP if state requires it (HR admin email function) o Work with supervisors: inform them of each candidate's onboarding status, § enlist their assistance if obstacles arrive with a candidate such as exp license, incomplete documents, or illegible documents. § Answer supervisor's questions as needed regarding candidate hiring process. o Trouble shoot as needed when new candidates are unable to complete their onboarding independently. § New hire assistance: login on as them, and ushering them through the process based on their technical skillset o Sending codes to new hire to enable access into their ADP account. § Activation code § Associate ID · Interact with and respond to day-to day employee questions. · Complete, employment verifications (written and verbal), and answer general ad-hoc employee questions i.e rehire questions, re issue drug screens and all hiring paperwork · Assist in answering the phones · Monitor the HRadmin.com email and respond to questions and problem solve based on the topic. o Idling reports to file o Answering and delegating out questions about payroll, investigations, fingerprinting, command center requests **HR admin is a catch all of questions that all coordinators go through and delegate to the proper people. · Order business cards for some regional employees. About Brosnan Risk Consultants, LTD: Founded in 1996 by Patrick J. Brosnan, Brosnan Risk Consultants (BRC), is a full-service protective, investigative and intelligence firm to a global network of clients. Headquartered in NY with branch locations in multiple states, Brosnan is one of the largest privately held providers of technology-driven security services. Brosnan's mission is focused on leveraging manpower, data and technology to deploy smarter security for our customers. Licensed in every state, BRC leverages the operational efficiencies of their 24/7 Global Command Center to ensure seamless Command, Control, Communication and Coordination of every security officer in the field. The unparalleled efficiency and effectiveness of our Command Center, and our fleet of Mobile Command Centers and SmartTrucks, has transformed Brosnan's service delivery. For almost 25 years, Brosnan has evolved as risk has evolved by providing security solutions that not only help protect against threats, but identify and mitigate issues before they become a threat. Brosnan's shift from the historical delivery of labor-based security to technology-infused risk mitigation solutions has provided a safer and more secure environment for our clients. The unwavering commitment to identify, test, and pilot innovative best-in-class security technologies has redefined our service delivery. Over its history, Brosnan has consistently seized opportunities to meet changing client needs. EOE/Minorities/Females/Vet/Disability Brosnan Risk Consultants is an Equal Opportunity Employer committed to hiring a diverse workforce. Brosnan Risk Consultants offers health, dental, and vision benefits as well as a 401(k) with 4% company match after 6 months.

Are you a passionate individual seeking a fulfilling career that offers flexibility and growth opportunities? Look no further! We're on the lookout for dedicated professionals like you to join our esteemed client service leadership team. With the option to work from home and enjoy a flexible schedule, you can balance your personal and professional life seamlessly while advancing your career. Why Choose Us for Your Career Journey?1. Work-Life Balance: Embrace the freedom to work from home and tailor your schedule to fit your lifestyle, ensuring you have time for what matters most to you.2. Supportive Environment: Join a nurturing community that values work-life harmony and provides the support and flexibility you need to thrive in your career.3. Mentorship & Growth: Access mentorship opportunities from experienced leaders who are dedicated to helping you succeed, empowering you to grow and excel in your role. Qualifications:• Dedication to delivering exceptional customer service experiences.• Strong communication and interpersonal skills.• Ability to lead and inspire teams to achieve outstanding results.• Desire to pursue professional growth and development while maintaining a healthy work-life balance. If you're ready to embark on a fulfilling career path that offers flexibility, growth, and support, apply now! Take advantage of this opportunity to work from home, enjoy a schedule that suits your lifestyle, and receive mentorship as you advance your career in client service leadership. Don't miss out on this chance to prioritize both your personal and professional aspirations. Apply today and take the next step towards a rewarding career journey with us! *All interviews will be conducted via Zoom video conferencing

Are you a passionate individual seeking a fulfilling career that offers flexibility and growth opportunities? Look no further! We're on the lookout for dedicated professionals like you to join our esteemed client service leadership team. With the option to work from home and enjoy a flexible schedule, you can balance your personal and professional life seamlessly while advancing your career. Why Choose Us for Your Career Journey?1. Work-Life Balance: Embrace the freedom to work from home and tailor your schedule to fit your lifestyle, ensuring you have time for what matters most to you.2. Supportive Environment: Join a nurturing community that values work-life harmony and provides the support and flexibility you need to thrive in your career.3. Mentorship & Growth: Access mentorship opportunities from experienced leaders who are dedicated to helping you succeed, empowering you to grow and excel in your role. Qualifications:• Dedication to delivering exceptional customer service experiences.• Strong communication and interpersonal skills.• Ability to lead and inspire teams to achieve outstanding results.• Desire to pursue professional growth and development while maintaining a healthy work-life balance. If you're ready to embark on a fulfilling career path that offers flexibility, growth, and support, apply now! Take advantage of this opportunity to work from home, enjoy a schedule that suits your lifestyle, and receive mentorship as you advance your career in client service leadership. Don't miss out on this chance to prioritize both your personal and professional aspirations. Apply today and take the next step towards a rewarding career journey with us! *All interviews will be conducted via Zoom video conferencing

Are you a passionate individual seeking a fulfilling career that offers flexibility and growth opportunities? Look no further! We're on the lookout for dedicated professionals like you to join our esteemed client service leadership team. With the option to work from home and enjoy a flexible schedule, you can balance your personal and professional life seamlessly while advancing your career. Why Choose Us for Your Career Journey?1. Work-Life Balance: Embrace the freedom to work from home and tailor your schedule to fit your lifestyle, ensuring you have time for what matters most to you.2. Supportive Environment: Join a nurturing community that values work-life harmony and provides the support and flexibility you need to thrive in your career.3. Mentorship & Growth: Access mentorship opportunities from experienced leaders who are dedicated to helping you succeed, empowering you to grow and excel in your role. Qualifications:• Dedication to delivering exceptional customer service experiences.• Strong communication and interpersonal skills.• Ability to lead and inspire teams to achieve outstanding results.• Desire to pursue professional growth and development while maintaining a healthy work-life balance. If you're ready to embark on a fulfilling career path that offers flexibility, growth, and support, apply now! Take advantage of this opportunity to work from home, enjoy a schedule that suits your lifestyle, and receive mentorship as you advance your career in client service leadership. Don't miss out on this chance to prioritize both your personal and professional aspirations. Apply today and take the next step towards a rewarding career journey with us! *All interviews will be conducted via Zoom video conferencing

Are you a passionate individual seeking a fulfilling career that offers flexibility and growth opportunities? Look no further! We're on the lookout for dedicated professionals like you to join our esteemed client service leadership team. With the option to work from home and enjoy a flexible schedule, you can balance your personal and professional life seamlessly while advancing your career. Why Choose Us for Your Career Journey?1. Work-Life Balance: Embrace the freedom to work from home and tailor your schedule to fit your lifestyle, ensuring you have time for what matters most to you.2. Supportive Environment: Join a nurturing community that values work-life harmony and provides the support and flexibility you need to thrive in your career.3. Mentorship & Growth: Access mentorship opportunities from experienced leaders who are dedicated to helping you succeed, empowering you to grow and excel in your role. Qualifications:• Dedication to delivering exceptional customer service experiences.• Strong communication and interpersonal skills.• Ability to lead and inspire teams to achieve outstanding results.• Desire to pursue professional growth and development while maintaining a healthy work-life balance. If you're ready to embark on a fulfilling career path that offers flexibility, growth, and support, apply now! Take advantage of this opportunity to work from home, enjoy a schedule that suits your lifestyle, and receive mentorship as you advance your career in client service leadership. Don't miss out on this chance to prioritize both your personal and professional aspirations. Apply today and take the next step towards a rewarding career journey with us! *All interviews will be conducted via Zoom video conferencing

Are you a passionate individual seeking a fulfilling career that offers flexibility and growth opportunities? Look no further! We're on the lookout for dedicated professionals like you to join our esteemed client service leadership team. With the option to work from home and enjoy a flexible schedule, you can balance your personal and professional life seamlessly while advancing your career. Why Choose Us for Your Career Journey?1. Work-Life Balance: Embrace the freedom to work from home and tailor your schedule to fit your lifestyle, ensuring you have time for what matters most to you.2. Supportive Environment: Join a nurturing community that values work-life harmony and provides the support and flexibility you need to thrive in your career.3. Mentorship & Growth: Access mentorship opportunities from experienced leaders who are dedicated to helping you succeed, empowering you to grow and excel in your role. Qualifications:• Dedication to delivering exceptional customer service experiences.• Strong communication and interpersonal skills.• Ability to lead and inspire teams to achieve outstanding results.• Desire to pursue professional growth and development while maintaining a healthy work-life balance. If you're ready to embark on a fulfilling career path that offers flexibility, growth, and support, apply now! Take advantage of this opportunity to work from home, enjoy a schedule that suits your lifestyle, and receive mentorship as you advance your career in client service leadership. Don't miss out on this chance to prioritize both your personal and professional aspirations. Apply today and take the next step towards a rewarding career journey with us! *All interviews will be conducted via Zoom video conferencing

Are you a passionate individual seeking a fulfilling career that offers flexibility and growth opportunities? Look no further! We're on the lookout for dedicated professionals like you to join our esteemed client service leadership team. With the option to work from home and enjoy a flexible schedule, you can balance your personal and professional life seamlessly while advancing your career. Why Choose Us for Your Career Journey?1. Work-Life Balance: Embrace the freedom to work from home and tailor your schedule to fit your lifestyle, ensuring you have time for what matters most to you.2. Supportive Environment: Join a nurturing community that values work-life harmony and provides the support and flexibility you need to thrive in your career.3. Mentorship & Growth: Access mentorship opportunities from experienced leaders who are dedicated to helping you succeed, empowering you to grow and excel in your role. Qualifications:• Dedication to delivering exceptional customer service experiences.• Strong communication and interpersonal skills.• Ability to lead and inspire teams to achieve outstanding results.• Desire to pursue professional growth and development while maintaining a healthy work-life balance. If you're ready to embark on a fulfilling career path that offers flexibility, growth, and support, apply now! Take advantage of this opportunity to work from home, enjoy a schedule that suits your lifestyle, and receive mentorship as you advance your career in client service leadership. Don't miss out on this chance to prioritize both your personal and professional aspirations. Apply today and take the next step towards a rewarding career journey with us! *All interviews will be conducted via Zoom video conferencing

Generic Job Purpose: The main objective of the HR Administrator is to assist with ensuring that the HR department runs efficiently by managing essential administrative tasks and supporting HR professionals in their daily activities. TBC Paterson Grade: N/A Critical Job: No Suitability for Persons with Disability: Yes Credit Check Yes Organisational Structure: Line Manager (1st Level) Regional HR Manager This Job HR Administrator Subordinates (1st Level) N/A Minimum Experience: * 1 to 2 years' proven experience in an administrative and people focused environment. Minimum Qualification: Qualification Type Academic Type Academic Sub-Type NQF Qualification Matric / Grade 12 NQF Level 4 Relevant Preferred Qualification: Qualification Type Academic Type Academic Sub-Type NQF Qualification HR Certificate/Diploma Bachelor's degree in Human Resources NQF Level 05/06 Relevant OUTPUTS Key Performance indicators * Learning and Development * Culture & Transformation * HRIS * Compliance and Benefits * Employee Experience * Accurate employee data maintenance general functions FILING * Ensure that all filing is up to date and accurate on a daily basis at all times. RECRUITMENT & SELECTION SUPPORT * Support and assist the HR generalist to ensure that all vacancies are filled within 30 days of receiving the MRQ request i.e. place adds, shortlist, setting up interviews, assessments and conduct reference checks as per the recruitment policy. BENEFITS & COMPLIANCE * Administering employee compensation and benefit plans * Maintaining up-to-date and confidential employee records * Ensuring compliance with labor laws and company policies as directed and required by the business. * Drive and implement HR policies and procedures. * Complete and / or process termination process where applicable i.e. UIF claims / provident fund claims (funeral / disability / death / withdrawals) * Assisting with IOD's as and when required EMPLOYEE RELATIONS * Addressing employee complaints and resolving issues with urgency and compassion. * Communication: * Own and drive communication with all employees through the current channels at hand i.e. whatsapp, emails, notice boards etc. * Act as the first point of contact for employees and handling internal and external HR-related queries. PERFORMANCE MANAGEMENT * Support managers in ensuring that managers are conducting employee evaluations and organizing performance reviews TRAINING AND DEVELOPMENT * Organizing training and development initiatives for employees administration & reporting * HR Metrics: * Gathering and analysing data related to HR metrics, such as employee turnover rates. * Updating, maintaining, and presenting reports with key performance indicators (KPIs) such as turnover rates and hires by each department. * Provide regular updates and reports management on status of all HR functions. * Communicate, report on, develop, maintain and improve on all HR trackers in collaboration with the HR manager. * Document Preparation: Preparing various HR documents, such as new hire guides, employment contracts, and compensation lists * End-to-End HR administrative functions as required by HR Manager. general * Have knowledge about all facets pertaining to your position. * Attend all required meetings and training sessions. * Always keep your workstation/office neat and tidy. * Do not abuse company telephone for private calls. * Filling and administration * Adhere to shift roster and office hours. * Emails to be processed daily and responded to within and up to date by COB on the said date. * Assisting with other ad-hoc tasks, analysis, and projects as and when required by Management * Stay informed about industry trends and competitor activities to identify potential threats and opportunities. standard operating procedures * Ensure that the disciplinary code is always adhered to. * Standing Operating Procedures must be upheld. * Meeting and keeping on agreed upon targets. * High standard of service must be upheld. * Ensure that feedback is given at all times. * Ensure compliance at all times. * Ensure that the company values are always upheld Competencies * Excellent verbal and written communication skills * Action orientated * Results driven * Good time management * Interpersonal skills * Planning and organizational skills * Attention to detail and accuracy (non-negotiable) * Problem solving * Analytical ability * Adaptability * Ability to excel in a high pressurised and fast paced environment * Effective team player * Self-starter * Positive attitude * Proactive approach Competencies * Strong negotiation and problem-solving abilities * Ability to work independently and as part of a team * Proficient in Microsoft Office * Willingness to travel as needed * Computer literacy (Word, Excel, Outlook, Presentations) * Telephone etiquette * Client liaison * Follow through and conclude on all commitments

OUC - The Reliable One, is presently seeking a Leave of Absence- Benefits Specialist to join the Employee Experience division. At OUC, we don't just work - we're building a bright future of innovation and transformation for future generations. We are seeking a knowledgeable and detail-oriented professional to support our employees and retirees by administering benefits, leave of absence, and retirement programs with care, accuracy, and professionalism. In this role, you'll be the go-to person for employee questions and ensure compliance and timely processing of a wide range of programs, from FMLA, ADA accommodations, and retirement. OUC is an industry leader and the second largest municipal utility in Florida, committed to innovation, sustainability, and our community. OUC's mission is to provide exceptional value to our customers and community by delivering sustainable, reliable services and solutions. Click here to learn more about what we do. What You Will Do * Serve as the primary contact for employee and retiree inquiries on benefits, leave, and retirement. * Administer benefits and leave programs, including FMLA, ADA, STD/LTD, and retirement plan activities. * Collaborate with internal teams and vendors to ensure accurate processing, reporting, and compliance. * Support open enrollment, new hire orientations, and day-to-day benefits operations. * Assist with audits, reconciliations, and continuous process improvements. * Stay up to date on laws and regulations affecting benefits and leave administration. The ideal candidate will have: * Bachelor's degree in Human Resources, Business, or related field from an accredited college or university. In lieu of a degree, equivalent combination of education and directly related experience may be substitutable on a 1:1 basis. * 3+ years of experience in benefits, leave administration, accommodations, or retirement programs. * Knowledge of laws and regulations such as ADA, FMLA, ACA, COBRA, HIPAA, and ERISA. * Strong communication, organization, and problem-solving skills. * Comfortable working with HR systems and data reporting tools. * Experience partnering with third-party vendors, brokers, and insurance carriers to communicate, deliver, administer, and manage benefit, retirement, and leave of absence programs (preferred) * SHRM or HRCI Certified Professional or similar HR certifications preferred. OUC offers a very competitive compensation and benefits package. Our Total Rewards package includes to cite a few: * Competitive compensation * Low-cost medical, dental, and vision benefits and paid life insurance premiums with no probationary period. * OUC's Hybrid Retirement Program includes a fully-funded cash balance account, defined contribution with employer matching along with a health reimbursement account * Generous paid vacation, holidays, and sick time * Paid parental leave * Educational Assistance Program, to include tuition reimbursement, paid memberships in professional associations, paid conference and training opportunities * Wellness incentives and free access to all on-site OUC fitness facilities * Access to family-oriented recreational areas * Paid Conference and Training Opportunities * Free downtown parking * Hybrid work schedule Click here to view our Benefits Summary. Salary Range: $27.30 - $34.13 per hour- commensurate with experience ( estimated $56,784.00 - $70,990.40 annually) LOCATION: Reliable Plaza: 100 W. Anderson St., Orlando, FL 32801 Please see below a complete Job description for this position. Job Purpose: * Supports OUC's benefits, leave of absence, and retirement programs by responding to employee and retiree inquiries in a timely and accurate manner, ensuring positive communication and assistance. * Manages the administration of medical, dental, vision, and other health benefits, including data tracking and reporting. Serves as the primary point of contact for all leave of absence cases (sick time, FMLA, STD, LTD), USERRA, and accommodation requests, ensuring seamless processing and compliance." * Primary Functions: * Collaborate with leadership, clients (Business Unit leaders, employees) and appropriate employee experience team members to administer benefits, retirement and leave programs in accordance with the OUC policies and procedures and applicable federal and state laws. * Support benefits daily operations, processes, and procedures, in partnership with any third-party outsourcing vendors. * Serve as the first tier of resources to employee and retiree requests for assistance or information on benefits, leave of absence and retirement programs. * Respond to benefits inquiries on plan provisions and manage all processes including eligibility verification related to benefits enrollments, qualifying status changes, dependent eligibility, leave and disability coverage. * Handle retirement program enrollments, terminations, changes, beneficiaries, disability, accident and death claims, rollovers, distributions, loans, hardships and compliance testing. * Assist in reviewing routine claims and auditing employee contributions and related payroll deductions; Prepare reports and support audits related to claims, leave requests, STD/LTD processes managed by third-party vendors. * Perform moderately complex financial reconciliations, routine retirement and benefits calculations/allocations, and process retirements. * Generate and provide reports, data, documentation and other administrative and logistical support on an ongoing basis for all benefits, retirement and leave programs; Manage employee benefit files and ensure records are up to date for all employees. * Review and process all benefits, leave of absence and retirement forms and support documentation ensuring accuracy and compliance with HR policies, as well as following appropriate privacy and record disposition procedures. * Partner with the benefits and wellness teams to provide front-facing support for annual benefits open enrollment process and benefits orientations for new hires. * Partner with benefits leadership, HRIS and IT on ACA Reporting and year-round local, state, and federal compliance matters for health plans, including 5500 filings, Non-Discrimination testing and all other compliance related filings. * Partner with risk management on Worker's Compensation processes, including navigating employee injuries and return to work processes as it relates to leave and benefits. * Serve in a cross functional team to support large initiatives in Benefits, Wellness, or other related HR programs. * Document standard operating procedures. * Collaborate with internal teams (Payroll, IT, HRIS, etc.) and external vendors to conduct process improvement audits, identify ways to streamline operations, improve the use of technology, reduce redundancies and improve quality, accuracy, and timeliness of information processing. * Stay informed on changes to laws, regulations and policies regarding benefits administration, leave of absence, disability and retirement programs. * Perform other duties as assigned. Technical Requirements: * Working knowledge of all, but not limited to, the following: * Benefits, leave of absence and retirement programs. * Benefits, leave of absence and retirement trends and practices. * ADA and reasonable accommodation process. * Project coordination and support methods. * Data, metrics and reporting. * Software Applications (i.e. JD Edwards EnterpriseOne, Documentum). * Familiarity with all, but not limited to, the following: * General Human Resources practices and processes. * Related industry, organizational and departmental policies, practices and procedures; legal guidelines, ordinances and laws such as ADA, ACA, COBRA, HIPAA, and ERISA. * Ability to: * Communicate clearly, concisely and efficiently both verbally and in writing with employees at all levels of the organization. * Prioritize and organize assigned work. * Review data, prepare reports, organize projects, and assignments. * Gather information, reports and metrics from software systems (i.e., E-1, Documentum, etc.). * Work in a team-oriented environment and provide support to the department through a strong work ethic, sense of commitment and a strong desire to succeed. * Make arithmetic computations using whole numbers, fractions and decimals, and compute rates, ratios, and percentages. * Use Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, etc.) and standard office equipment (telephone, computer, copier, etc.). Education/ Certification/ Years of Experience Requirements: * Bachelor's degree in human resources, Business, or a closely related field from an accredited college or university. In lieu of a degree, equivalent combination of education and directly related experience may be substitutable on a 1:1 basis. * Minimum of three (3) years of experience with employee benefits, leave of absence, reasonable accommodations or retirement programs (Required). * Experience partnering with third-party vendors, brokers and insurance carriers to communicate, deliver, administer and manage benefit, retirement and leave of absence programs (Preferred). * Certifications and/or licenses (Preferred): * SHRM or HRCI Certified Professional (SPHR/PHR or SHRM-CP/SHRM-SCP), or similar HR certification such as CEBS/CBP. Working Conditions: This job is free from disagreeable working conditions and is primarily performed in an office environment. Physical Requirements: This job includes very frequent speaking/ hearing, writing/ typing, and detailed inspection. This job requires frequent sitting, standing, and walking. There may be occasional kneeling, bending, reaching overhead, and lifting up to twenty (20) lbs. Also, this job may include occasional driving of a company vehicle. OUC-The Reliable One is an Equal Opportunity Employer who is committed through responsible management policies to recruit, hire, promote, train, transfer, compensate, and administer all other personnel actions without regard to race, color, ethnicity, national origin, age, religion, disability, marital status, sex, sexual orientation, gender identity or expression, genetic information and any other factor prohibited under applicable federal, state, and local civil rights laws, rules, and regulations. EOE M/F/Vets/Disabled

OUC - The Reliable One, is presently seeking a Leave of Absence- Benefits Specialist to join the Employee Experience division. At OUC, we don't just work - we're building a bright future of innovation and transformation for future generations. We are seeking a knowledgeable and detail-oriented professional to support our employees and retirees by administering benefits, leave of absence, and retirement programs with care, accuracy, and professionalism. In this role, you'll be the go-to person for employee questions and ensure compliance and timely processing of a wide range of programs, from FMLA, ADA accommodations, and retirement. OUC is an industry leader and the second largest municipal utility in Florida, committed to innovation, sustainability, and our community. OUC's mission is to provide exceptional value to our customers and community by delivering sustainable, reliable services and solutions. Click here to learn more about what we do. What You Will Do Serve as the primary contact for employee and retiree inquiries on benefits, leave, and retirement. Administer benefits and leave programs, including FMLA, ADA, STD/LTD, and retirement plan activities. Collaborate with internal teams and vendors to ensure accurate processing, reporting, and compliance. Support open enrollment, new hire orientations, and day-to-day benefits operations. Assist with audits, reconciliations, and continuous process improvements. Stay up to date on laws and regulations affecting benefits and leave administration. The ideal candidate will have: Bachelor's degree in Human Resources, Business, or related field from an accredited college or university. In lieu of a degree, equivalent combination of education and directly related experience may be substitutable on a 1:1 basis. 3+ years of experience in benefits, leave administration, accommodations, or retirement programs. Knowledge of laws and regulations such as ADA, FMLA, ACA, COBRA, HIPAA, and ERISA. Strong communication, organization, and problem-solving skills. Comfortable working with HR systems and data reporting tools. Experience partnering with third-party vendors, brokers, and insurance carriers to communicate, deliver, administer, and manage benefit, retirement, and leave of absence programs (preferred) SHRM or HRCI Certified Professional or similar HR certifications preferred. OUC offers a very competitive compensation and benefits package. Our Total Rewards package includes to cite a few: Competitive compensation Low-cost medical, dental, and vision benefits and paid life insurance premiums with no probationary period. OUC's Hybrid Retirement Program includes a fully-funded cash balance account, defined contribution with employer matching along with a health reimbursement account Generous paid vacation, holidays, and sick time Paid parental leave Educational Assistance Program, to include tuition reimbursement, paid memberships in professional associations, paid conference and training opportunities Wellness incentives and free access to all on-site OUC fitness facilities Access to family-oriented recreational areas Paid Conference and Training Opportunities Free downtown parking Hybrid work schedule Click here to view our Benefits Summary. Salary Range: $27.30 - $34.13 per hour- commensurate with experience ( estimated $56,784.00 - $70,990.40 annually) LOCATION: Reliable Plaza: 100 W. Anderson St., Orlando, FL 32801 Please see below a complete Job description for this position. Job Purpose: Supports OUC's benefits, leave of absence, and retirement programs by responding to employee and retiree inquiries in a timely and accurate manner, ensuring positive communication and assistance. Manages the administration of medical, dental, vision, and other health benefits, including data tracking and reporting. Serves as the primary point of contact for all leave of absence cases (sick time, FMLA, STD, LTD), USERRA, and accommodation requests, ensuring seamless processing and compliance." Primary Functions: Collaborate with leadership, clients (Business Unit leaders, employees) and appropriate employee experience team members to administer benefits, retirement and leave programs in accordance with the OUC policies and procedures and applicable federal and state laws. Support benefits daily operations, processes, and procedures, in partnership with any third-party outsourcing vendors. Serve as the first tier of resources to employee and retiree requests for assistance or information on benefits, leave of absence and retirement programs. Respond to benefits inquiries on plan provisions and manage all processes including eligibility verification related to benefits enrollments, qualifying status changes, dependent eligibility, leave and disability coverage. Handle retirement program enrollments, terminations, changes, beneficiaries, disability, accident and death claims, rollovers, distributions, loans, hardships and compliance testing. Assist in reviewing routine claims and auditing employee contributions and related payroll deductions; Prepare reports and support audits related to claims, leave requests, STD/LTD processes managed by third-party vendors. Perform moderately complex financial reconciliations, routine retirement and benefits calculations/allocations, and process retirements. Generate and provide reports, data, documentation and other administrative and logistical support on an ongoing basis for all benefits, retirement and leave programs; Manage employee benefit files and ensure records are up to date for all employees. Review and process all benefits, leave of absence and retirement forms and support documentation ensuring accuracy and compliance with HR policies, as well as following appropriate privacy and record disposition procedures. Partner with the benefits and wellness teams to provide front-facing support for annual benefits open enrollment process and benefits orientations for new hires. Partner with benefits leadership, HRIS and IT on ACA Reporting and year-round local, state, and federal compliance matters for health plans, including 5500 filings, Non-Discrimination testing and all other compliance related filings. Partner with risk management on Worker's Compensation processes, including navigating employee injuries and return to work processes as it relates to leave and benefits. Serve in a cross functional team to support large initiatives in Benefits, Wellness, or other related HR programs. Document standard operating procedures. Collaborate with internal teams (Payroll, IT, HRIS, etc.) and external vendors to conduct process improvement audits, identify ways to streamline operations, improve the use of technology, reduce redundancies and improve quality, accuracy, and timeliness of information processing. Stay informed on changes to laws, regulations and policies regarding benefits administration, leave of absence, disability and retirement programs. Perform other duties as assigned. Technical Requirements: Working knowledge of all, but not limited to, the following: Benefits, leave of absence and retirement programs. Benefits, leave of absence and retirement trends and practices. ADA and reasonable accommodation process. Project coordination and support methods. Data, metrics and reporting. Software Applications (i.e. JD Edwards EnterpriseOne, Documentum). Familiarity with all, but not limited to, the following: General Human Resources practices and processes. Related industry, organizational and departmental policies, practices and procedures; legal guidelines, ordinances and laws such as ADA, ACA, COBRA, HIPAA, and ERISA. Ability to: Communicate clearly, concisely and efficiently both verbally and in writing with employees at all levels of the organization. Prioritize and organize assigned work. Review data, prepare reports, organize projects, and assignments. Gather information, reports and metrics from software systems (i.e., E-1, Documentum, etc.). Work in a team-oriented environment and provide support to the department through a strong work ethic, sense of commitment and a strong desire to succeed. Make arithmetic computations using whole numbers, fractions and decimals, and compute rates, ratios, and percentages. Use Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, etc.) and standard office equipment (telephone, computer, copier, etc.). Education/ Certification/ Years of Experience Requirements: Bachelor's degree in human resources, Business, or a closely related field from an accredited college or university. In lieu of a degree, equivalent combination of education and directly related experience may be substitutable on a 1:1 basis. Minimum of three (3) years of experience with employee benefits, leave of absence, reasonable accommodations or retirement programs (Required). Experience partnering with third-party vendors, brokers and insurance carriers to communicate, deliver, administer and manage benefit, retirement and leave of absence programs (Preferred). Certifications and/or licenses (Preferred): SHRM or HRCI Certified Professional (SPHR/PHR or SHRM-CP/SHRM-SCP), or similar HR certification such as CEBS/CBP. Working Conditions: This job is free from disagreeable working conditions and is primarily performed in an office environment. Physical Requirements: This job includes very frequent speaking/ hearing, writing/ typing, and detailed inspection. This job requires frequent sitting, standing, and walking. There may be occasional kneeling, bending, reaching overhead, and lifting up to twenty (20) lbs. Also, this job may include occasional driving of a company vehicle. OUC-The Reliable One is an Equal Opportunity Employer who is committed through responsible management policies to recruit, hire, promote, train, transfer, compensate, and administer all other personnel actions without regard to race, color, ethnicity, national origin, age, religion, disability, marital status, sex, sexual orientation, gender identity or expression, genetic information and any other factor prohibited under applicable federal, state, and local civil rights laws, rules, and regulations . EOE M/F/Vets/Disabled

Are you a passionate individual seeking a fulfilling career that offers flexibility and growth opportunities? Look no further! We're on the lookout for dedicated professionals like you to join our esteemed client service leadership team. With the option to work from home and enjoy a flexible schedule, you can balance your personal and professional life seamlessly while advancing your career. Why Choose Us for Your Career Journey?1. Work-Life Balance: Embrace the freedom to work from home and tailor your schedule to fit your lifestyle, ensuring you have time for what matters most to you.2. Supportive Environment: Join a nurturing community that values work-life harmony and provides the support and flexibility you need to thrive in your career.3. Mentorship & Growth: Access mentorship opportunities from experienced leaders who are dedicated to helping you succeed, empowering you to grow and excel in your role. Qualifications:• Dedication to delivering exceptional customer service experiences.• Strong communication and interpersonal skills.• Ability to lead and inspire teams to achieve outstanding results.• Desire to pursue professional growth and development while maintaining a healthy work-life balance. If you're ready to embark on a fulfilling career path that offers flexibility, growth, and support, apply now! Take advantage of this opportunity to work from home, enjoy a schedule that suits your lifestyle, and receive mentorship as you advance your career in client service leadership. Don't miss out on this chance to prioritize both your personal and professional aspirations. Apply today and take the next step towards a rewarding career journey with us! *All interviews will be conducted via Zoom video conferencing

Undergrad Students, in their Sophomore year or higher, with a 2.7 GPA or higher, who are currently enrolled in their school's Co-op/Intern Program. We would like to fill this position with a part-time student who is willing to work a minimum of 20 hours per week, in the office, while still in school, until graduation. Recruiting - Conduct general recruiting-related activities with a specific focus on the Co-op/Intern program. These activities include job postings, coordinate hiring/interviews and screenings. Assist in coordinating recruiting activities on behalf of the department which includes career fairs, campus visits and professional events. Establish social media profiles as needed. Cyber Security - Become familiar with contract worker processing requirements; update CIP Associate/Contractor spreadsheet Associate Handbook - Make updates as directed to GTC Associates Handbook, follow up on outstanding acknowledgment forms. PEAK Program - Assist with PEAK training and development programs to include monthly PEAK Offerings, New Associate Orientation (NAO), and GTCU Management Training. ApplicantPro - Familiarize yourself with the software to assist in posting open positions, screening candidates applications and forwarding qualified candidates to Managers for review. Process Automation - Will assist in identifying and implementing HR processes for automation. Documenting Processes and Procedures - As directed, will update standard HR processes and procedures and establish a standard repository. Applicants must be able to work with information of a highly sensitive and confidential nature. Demonstrate ability to communicate with a wide variety of staff at all levels, both verbally and in writing. Must have excellent interpersonal and computer skills (working knowledge of Microsoft Office Suite - Word, Excel, SharePoint, and PowerPoint). Experience utilizing SharePoint, Power BI, and ApplicantPro is desired. Desired Major(s): Human Resources, Business Administration or related field